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Rohan Ayyar

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0c-2.27.163-4.13 1.934-4.315 4.247-.186 2.308-.21 5.683-.04 7.99.188 2.533 2.35 4.318 4.76 4.318zm-.172-13.313a76.785 76.785 0 0110.615 0 1.393 1.393 0 011.308 1.265c.172 2.142.163 5.35.005 7.49-.052.707-.672 1.314-1.512 1.314h-2.6L13.5 22.979v-3.246h-2.632c-.84 0-1.46-.607-1.512-1.313-.158-2.14-.135-5.349.037-7.49a1.393 1.393 0 011.308-1.266z" clip-rule="evenodd"/> </svg> </i> <span class="u-flex u-flex-col u-items-start u-text-black u-ml-xs "> <span class="u-text-p6-bold">ChatBot</span> <span class="u-text-p7">Automate customer service with AI</span> </span> </a> </li> <li class="c-menu__item hover:u-bg-gray-900"> <a href="https://www.helpdesk.com/?utm_source=success&amp;utm_medium=referral&amp;utm_campaign=productnavsection" target="_blank" class="u-flex u-items-center u-px-md u-color-helpdesk" style="text-decoration: none;" data-controller="track" data-track-category="Product Nav Section" data-track-action="Link Click" data-track-label="Clicked on HelpDesk" 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src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_64,h_64,c_fit/https://success-cms.livechatinc.com/app/uploads/2020/06/Rohan-Ayyar_avatar_1460455381.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_128,h_128,c_fit/https://success-cms.livechatinc.com/app/uploads/2020/06/Rohan-Ayyar_avatar_1460455381.jpg 2x" alt="Rohan Ayyar" class="u-round u-maxw-1 u-ml-0 u-mr-lg"> <div> <h1 class="u-text-p5-bold u-mb-0">Rohan Ayyar</h1> <p class="u-text-p6">Regional Marketing Manager, SEMrush</p> </div> </div> </div><div class="u-bg-gray-900 u-Mt-lg xl:u-Mt-xl u-Pt-lg xl:u-Pt-xl u-Pb-lg xl:u-Pb-2xl"> <div id="author-posts"><div class="o-container"><h2 class="u-text-p3 u-Mb-lg">My articles</h2><article class="category-list-item v--article hover:u-shadow-2xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog9-8.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog9-8.png 2x" media="(min-width: 75rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_600,q_auto,w_600/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog9-8.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_1200,q_auto,w_1200/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog9-8.png 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_320,q_auto,w_1000/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog9-8.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_2000/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog9-8.png 2x" media="(min-width: 48rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_200,q_auto,w_768/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog9-8.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_640,q_auto,w_1536/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog9-8.png 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog9-8.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_760,q_auto,w_760/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog9-8.png 2x" alt="This Is How You Save On Customer Support" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/save-on-customer-support/" class="category-list-item__a">This Is How You Save On Customer Support</a></h2> <p class="u-text-p6">The last decade has been defined by the customer becoming the center of nearly every business initiative. From becoming “friends” with customers via social media to getting inside their pockets via smartphone apps to offering customer support 24 x 7 x 365, businesses have pulled... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.livechatinc.com/app/uploads/2020/06/Rohan-Ayyar_avatar_1460455381.jpg" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/rohan-ayyar/" class="u-text-p8 success-authors-info__a">Rohan Ayyar</a href="/success/authors/rohan-ayyar/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">8 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Nov 16, 2018</span> </div> </div> </div> </div> </article> <div class="home-popular-grid u-Mt-lg"><div class="u-rounded u-bg-white success-related__post success-hover success-link-overlay u-block u-Mb-lg"><div class="success-featured-image-holder"> <picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog1-8-1.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog1-8-1.png 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_282,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog1-8-1.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_564,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog1-8-1.png 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog1-8-1.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog1-8-1.png 2x" alt="4 Customer-Focused Master Strokes that Winning Companies Get Right" class="success-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">Connect</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">7 min read</span> | <span class="u-mx-2xs">Aug 03</span> | <span class="u-ml-2xs"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.livechatinc.com/app/uploads/2020/06/Rohan-Ayyar_avatar_1460455381.jpg" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/rohan-ayyar/" class="u-text-p8 success-authors-info__a">Rohan Ayyar</a href="/success/authors/rohan-ayyar/" class="u-text-p8 success-authors-info__a"></div> </span> </p> <h3 class="u-text-p4 u-mb-lg"><a href="/success/customer-focused-companies/" class="u-text-black v--no-underline success-link-overlay__a">4 Customer-Focused Master Strokes that Winning Companies Get Right</a></h3> <p class="u-text-p7 u-mb-lg">It’s easy to envy great brands for their loyal customer base or their fabulous products. However beneath that sheen of success, we don’t get to see the thousands of hours... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white success-related__post success-hover success-link-overlay u-block u-Mb-lg"><div class="success-featured-image-holder"> <picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog9-8.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog9-8.png 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_282,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog9-8.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_564,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog9-8.png 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog9-8.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog9-8.png 2x" alt="Best Customer Loyalty Practices – From Simple to Bizarre and Everything In Between" class="success-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">Support</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">5 min read</span> | <span class="u-mx-2xs">Oct 24</span> | <span class="u-ml-2xs"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.livechatinc.com/app/uploads/2020/06/Rohan-Ayyar_avatar_1460455381.jpg" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/rohan-ayyar/" class="u-text-p8 success-authors-info__a">Rohan Ayyar</a href="/success/authors/rohan-ayyar/" class="u-text-p8 success-authors-info__a"></div> </span> </p> <h3 class="u-text-p4 u-mb-lg"><a href="/success/best-customer-loyalty-practices-from-simple-to-bizarre-and-everything-in-between/" class="u-text-black v--no-underline success-link-overlay__a">Best Customer Loyalty Practices – From Simple to Bizarre and Everything In Between</a></h3> <p class="u-text-p7 u-mb-lg">The best customer loyalty practices are those that are lined up with the company’s goals and beliefs. There are innumerable examples of customer service, where company... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white success-related__post success-hover success-link-overlay u-block u-Mb-lg"><div class="success-featured-image-holder"> <picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog7_1-8.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog7_1-8.png 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_282,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog7_1-8.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_564,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog7_1-8.png 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog7_1-8.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog7_1-8.png 2x" alt="Elementary Mistakes to Avoid When Planning a Marketing Strategy" class="success-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">Grow</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">6 min read</span> | <span class="u-mx-2xs">Sep 23</span> | <span class="u-ml-2xs"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.livechatinc.com/app/uploads/2020/06/Rohan-Ayyar_avatar_1460455381.jpg" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/rohan-ayyar/" class="u-text-p8 success-authors-info__a">Rohan Ayyar</a href="/success/authors/rohan-ayyar/" class="u-text-p8 success-authors-info__a"></div> </span> </p> <h3 class="u-text-p4 u-mb-lg"><a href="/success/marketing-strategy/" class="u-text-black v--no-underline success-link-overlay__a">Elementary Mistakes to Avoid When Planning a Marketing Strategy</a></h3> <p class="u-text-p7 u-mb-lg">Over the past few years, the basic process of planning a marketing strategy has been more or less the same, with only a few minor tweaks brought about by advanced tools... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> </div><div class="u-hidden xl:u-block"> <div class="success-related__posts u-Mb-xl"><div class="u-flex u-items-stretch"><article class="u-rounded u-bg-white success-related__post v--only-2-mobile success-hover success-link-overlay"> <div class="success-featured-image-holder"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_190,q_auto,w_352/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog7_1-8.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_704/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog7_1-8.png 2x" alt="" class="success-featured-image"></div> <div class="u-Px-sm u-pb-md"> <div class="u--mt-sm u-mb-md u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">Grow</span></div> <p class="u-text-p9 u-mb-sm"> <span class="u-mr-2xs">6 min read</span> | <span class="u-mx-2xs">Sep 23</span> | <span class="u-ml-2xs">Rohan Ayyar</span> </p> <h4 class="u-text-p6-bold u-mb-lg"><a href="/success/marketing-strategy/" class="success-link-overlay__a u-text-black v--no-underline">Elementary Mistakes to Avoid When Planning a Marketing Strategy</a></h4> <p class="u-text-p8 u-mb-lg">Over the past few years, the basic process of planning a marketing strategy has been more... <span class="u-text-p8-bold u-text-primary u-inline-block">read more</span></p> </div> </article> </div><div class="u-flex u-items-stretch"><article class="u-rounded u-bg-white success-related__post v--only-2-mobile success-hover success-link-overlay"> <div class="success-featured-image-holder"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_190,q_auto,w_352/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog1-8-1.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_704/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog1-8-1.png 2x" alt="" class="success-featured-image"></div> <div class="u-Px-sm u-pb-md"> <div class="u--mt-sm u-mb-md u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">Support</span></div> <p class="u-text-p9 u-mb-sm"> <span class="u-mr-2xs">8 min read</span> | <span class="u-mx-2xs">Apr 12</span> | <span class="u-ml-2xs">Rohan Ayyar</span> </p> <h4 class="u-text-p6-bold u-mb-lg"><a href="/success/turn-customer-wrath-into-wins/" class="success-link-overlay__a u-text-black v--no-underline">7 Ways to Turn Customer Wrath into Wins for Your Business</a></h4> <p class="u-text-p8 u-mb-lg">An angry customer is a business nightmare, right? Wrong. An angry customer is a business... <span class="u-text-p8-bold u-text-primary u-inline-block">read more</span></p> </div> </article> </div></div> </div> <div class="xl:u-hidden"> <div class="home-popular-grid"><div class="u-rounded u-bg-white success-related__post success-hover success-link-overlay u-block u-Mb-lg"><div class="success-featured-image-holder"> <picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog7_1-8.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog7_1-8.png 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_282,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog7_1-8.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_564,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog7_1-8.png 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog7_1-8.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog7_1-8.png 2x" alt="Elementary Mistakes to Avoid When Planning a Marketing Strategy" class="success-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">Grow</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">6 min read</span> | <span class="u-mx-2xs">Sep 23</span> | <span class="u-ml-2xs"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.livechatinc.com/app/uploads/2020/06/Rohan-Ayyar_avatar_1460455381.jpg" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/rohan-ayyar/" class="u-text-p8 success-authors-info__a">Rohan Ayyar</a href="/success/authors/rohan-ayyar/" class="u-text-p8 success-authors-info__a"></div> </span> </p> <h3 class="u-text-p4 u-mb-lg"><a href="/success/marketing-strategy/" class="u-text-black v--no-underline success-link-overlay__a">Elementary Mistakes to Avoid When Planning a Marketing Strategy</a></h3> <p class="u-text-p7 u-mb-lg">Over the past few years, the basic process of planning a marketing strategy has been more or less the same, with only a few minor tweaks brought about by advanced tools... <span class="u-text-primary u-text-p7-bold u-inline-block">read more</span></p> </div> </div> <div class="u-rounded u-bg-white success-related__post success-hover success-link-overlay u-block u-Mb-lg"><div class="success-featured-image-holder"> <picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog1-8-1.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog1-8-1.png 2x" media="(min-width: 64rem)"> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_282,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog1-8-1.png, https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_564,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog1-8-1.png 2x"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_204,q_auto,w_564/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog1-8-1.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_408,q_auto,w_1128/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog1-8-1.png 2x" alt="7 Ways to Turn Customer Wrath into Wins for Your Business" class="success-featured-image"> </picture> </div><div class="u--mt-sm u-Px-sm u-relative"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">Support</span></div><div class="u-Px-sm u-pb-md"> <p class="u-text-p8 u-mb-sm u-mt-md u-text-gray-700"> <span class="u-mr-2xs">8 min read</span> | <span class="u-mx-2xs">Apr 12</span> | <span class="u-ml-2xs"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://success-cms.livechatinc.com/app/uploads/2020/06/Rohan-Ayyar_avatar_1460455381.jpg" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48"></span></div><a href="/success/authors/rohan-ayyar/" class="u-text-p8 success-authors-info__a">Rohan Ayyar</a href="/success/authors/rohan-ayyar/" class="u-text-p8 success-authors-info__a"></div> </span> </p> <h3 class="u-text-p4 u-mb-lg"><a href="/success/turn-customer-wrath-into-wins/" class="u-text-black v--no-underline success-link-overlay__a">7 Ways to Turn Customer Wrath into Wins for Your Business</a></h3> <p class="u-text-p7 u-mb-lg">An angry customer is a business nightmare, right? Wrong. An angry customer is a business opportunity. 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