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Emergencies | Estate Management | UNSW Sydney
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role="menu" aria-hidden="true" aria-label="Protective Services" aria-labelledby="main-aria-menu-3"> <div class="menu-nav-inner"> <li class="first"> <a href="/protective-services/your-safety" role="menuitem" class="blur" id="main-aria-menu-3-1" tabindex="-1" aria-haspopup="false" aria-expanded="true" aria-selected="false" data-drupal-link-system-path="node/31"> <span class="level-2"></span> <span class="link-text">Your Safety</span> </a> </li> <li> <a href="https://www.unsw.edu.au/safezone" role="menuitem" class="blur" id="main-aria-menu-3-2" tabindex="-1" aria-haspopup="false" aria-expanded="true" aria-selected="false" target="_blank"> <span class="level-2"></span> <span class="link-text">SafeZone</span> </a> </li> <li> <a href="/protective-services/report-crime" role="menuitem" class="blur" id="main-aria-menu-3-3" tabindex="-1" aria-haspopup="false" aria-expanded="true" aria-selected="false" data-drupal-link-system-path="node/11"> <span class="level-2"></span> <span 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class="level-2"></span> <span class="link-text">Medical</span> </a> </li> <li> <a href="/food-retail/explore?retail_type%5B11%5D=11&retail_type%5B25%5D=25" role="menuitem" class="blur" id="main-aria-menu-4-3" tabindex="-1" aria-haspopup="false" aria-expanded="true" aria-selected="false" data-drupal-link-query="{"retail_type":{"11":"11","25":"25"}}" data-drupal-link-system-path="node/3079"> <span class="level-2"></span> <span class="link-text">Other retail</span> </a> </li> <li class="last"> <a href="/food-retail/explore" role="menuitem" class="blur" id="main-aria-menu-4-4" tabindex="-1" aria-haspopup="false" aria-expanded="true" aria-selected="false" data-drupal-link-system-path="node/3079"> <span class="level-2"></span> <span class="link-text">Explore all</span> </a> </li> </div> </ul> </li> <li class="expanded closed"> <a href="/campus-events" role="menuitem" class="blur" id="main-aria-menu-5" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-selected="false" data-drupal-link-system-path="node/2997"> <span class="link-text">Planned Events</span> <span class="submenu-toggle closed"><i class="material-icons">expand_more</i><span class="submenu-indicator"> (contains submenu)</span></span> </a> <ul class="menu menu-nav level-1" role="menu" aria-hidden="true" aria-label="Planned Events" aria-labelledby="main-aria-menu-5"> <div class="menu-nav-inner"> <li class="expanded closed first"> <a href="/planned-events/outdoor-events" role="menuitem" class="blur" id="main-aria-menu-5-1" tabindex="-1" aria-haspopup="true" aria-expanded="false" aria-selected="false" data-drupal-link-system-path="node/2944"> <span class="level-2"></span> <span class="link-text">Outdoor Events</span> <span class="submenu-toggle closed"><i class="material-icons">expand_more</i><span class="submenu-indicator"> (contains submenu)</span></span> </a> <ul class="menu menu-nav level-2" role="menu" aria-hidden="true" aria-label="Outdoor Events" aria-labelledby="main-aria-menu-5-1"> 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href="https://www.estate.unsw.edu.au/sites/default/files/documents/Promotional%20and%20Advertising%20Guidelines%20for%20UNSW%20Campuses%20Version%201.1.pdf" role="menuitem" class="blur" id="main-aria-menu-5-2" tabindex="-1" aria-haspopup="false" aria-expanded="true" aria-selected="false"> <span class="level-2"></span> <span class="link-text">Promotional and Advertising Guidelines for UNSW Campuses</span> </a> </li> <li class="last"> <a href="/planned-events/schedule-event-or-protective-services-request" role="menuitem" class="blur" id="main-aria-menu-5-3" tabindex="-1" aria-haspopup="false" aria-expanded="true" aria-selected="false" data-drupal-link-system-path="node/2996"> <span class="level-2"></span> <span class="link-text">Scheduled Event</span> </a> </li> </div> </ul> </li> <li class="expanded closed"> <a href="/campus-developments" role="menuitem" class="blur" id="main-aria-menu-6" tabindex="0" aria-haspopup="true" aria-expanded="false" aria-selected="false" data-drupal-link-system-path="node/4"> <span class="link-text">Developments</span> <span class="submenu-toggle closed"><i class="material-icons">expand_more</i><span class="submenu-indicator"> (contains submenu)</span></span> </a> <ul class="menu menu-nav level-1" role="menu" aria-hidden="true" aria-label="Developments" aria-labelledby="main-aria-menu-6"> <div class="menu-nav-inner"> <li class="first"> <a href="/developments/current-projects" role="menuitem" class="blur" id="main-aria-menu-6-1" tabindex="-1" aria-haspopup="false" aria-expanded="true" aria-selected="false" data-drupal-link-system-path="node/2932"> <span class="level-2"></span> <span class="link-text">Current Projects</span> </a> </li> <li> <a href="/developments/completed-projects" role="menuitem" class="blur" id="main-aria-menu-6-2" tabindex="-1" aria-haspopup="false" aria-expanded="true" aria-selected="false" data-drupal-link-system-path="node/2933"> <span class="level-2"></span> <span class="link-text">Completed 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class="region region-breadcrumbs"> <div class="region-inner"> <div id="block-system-breadcrumb-block" class="block--system-breadcrumb-block"> <nav role="navigation" aria-labelledby="system-breadcrumb"> <h2 id="system-breadcrumb" class="visually-hidden">Breadcrumb</h2> <ul class="menu menu-breadcrumbs menu-inline"> <li> <a href="/">Home</a> </li> <li> <a href="/unsw-protective-services">Protective Services</a> </li> <li> <a href="/protective-services/emergencies">Emergencies</a> </li> </ul> </nav> </div> <div id="block-social-sharing-block" class="block--social-sharing-block"> <div class="social-media-sharing"> <ul class=""> <li> <a class="email share" href="mailto:?subject=Emergencies&body=Check out this site https://www.estate.unsw.edu.au/protective-services/emergencies" title="Email"> <img alt="Email" src="https://www.estate.unsw.edu.au/themes/custom/d8boxy/assets/images/social-icons/email.svg"> </a> </li> <li> <a target="_blank" class="facebook-share share" 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src="https://www.estate.unsw.edu.au/themes/custom/d8boxy/assets/images/social-icons/linkedin.svg"> </a> </li> </ul> </div> </div> </div> </div> <div class="region region-header"> <div class="region-inner"> <div id="block-page-header" class="block--entity-view block-content"> <div class="section-wrapper"> <section class="image-behind-white-text type-page view-mode-header"> <div class="node-title"> <h1> Emergencies </h1> </div> <div class="node-content view-mode-header"> </div> </section> </div> </div> </div> </div> </div> </div> <div class="region region-top"> <div class="region-inner"> <div id="block-page-top" class="block--entity-view block-content"> <aside class="node-content view-mode-top"> <div class="field field--name-field-paragraphs-top field--type-entity-reference-revisions field--label-hidden field--paragraphs-region field-items"> <div class="field-item"> <div class="paragraph type-colorbox-video section-style-standard background-default-hue foreground-default-hue grid-no-grow roundhouse-white-top-right"> <div class="field field--name-field-par-title field--type-string field--label-hidden field-item"> <h3>UNSW Emergency Preparedness and Response</h3> </div> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field-item"> <p><span>Emergencies can happen anytime and may include fire, chemical spills, gas leaks, medical emergencies, bomb threats, or physical threats. UNSW has established procedures to respond to these situations effectively.</span></p> </div> <div class="field field--name-field-video-link-url field--type-video-embed-field field--label-hidden field-items"> <div class="field-item"><div data-video-embed-field-modal="<div class="video-embed-field-provider-youtube video-embed-field-responsive-video video-embed-field-responsive-modal" style="width:854px;"><iframe width="854" height="480" frameborder="0" allowfullscreen="allowfullscreen" src="https://www.youtube.com/embed/C4KkpFVsLuM?autoplay=1&amp;start=0&amp;rel=0"></iframe> </div> " class="video-embed-field-launch-modal"><img src="/sites/default/files/video_thumbnails/C4KkpFVsLuM.jpg" alt="" /> </div> </div> </div> </div> </div> </div> </aside> </div> </div> </div> <aside class="navigation-bar-wrapper"> <div class="layout layout-navigation-bar" role="complementary"> <div class="navigation-bar"></div> </div> </aside> <div class="region region-main"> <div class="region-inner"> <div class="region region-sidebar"> <div class="region-inner"> <nav role="navigation" aria-labelledby="block-main-menu-sidebar-menu" id="block-main-menu-sidebar" class="menu-block--standard block--menu-block"> <h2>In this section</h2> <ul id="main-aria-menu" class="menu menu-nav menu-nav-root aria-menu level-0 main-aria-menu" role="menubar" aria-hidden="false" aria-label="Menu"> <li class="first"> <a href="/protective-services/your-safety" role="menuitem" class="blur" id="main-aria-menu-1" tabindex="0" aria-haspopup="false" aria-expanded="true" aria-selected="false" data-drupal-link-system-path="node/31"> <span class="link-text">Your Safety</span> </a> </li> <li> <a href="https://www.unsw.edu.au/safezone" role="menuitem" class="blur" id="main-aria-menu-2" tabindex="0" aria-haspopup="false" aria-expanded="true" aria-selected="false" target="_blank"> <span class="link-text">SafeZone</span> </a> </li> <li> <a href="/protective-services/report-crime" role="menuitem" class="blur" id="main-aria-menu-3" tabindex="0" aria-haspopup="false" aria-expanded="true" aria-selected="false" data-drupal-link-system-path="node/11"> <span class="link-text">Report a Crime</span> </a> </li> <li class="active"> <a href="/protective-services/emergencies" role="menuitem" class="blur is-active" id="main-aria-menu-4" tabindex="0" aria-haspopup="false" aria-expanded="true" aria-selected="true" data-drupal-link-system-path="node/30"> <span class="link-text">Emergencies</span> </a> </li> <li> <a href="/protective-services/major-incidents" role="menuitem" class="blur" id="main-aria-menu-5" tabindex="0" aria-haspopup="false" aria-expanded="true" aria-selected="false" data-drupal-link-system-path="node/39"> <span class="link-text">Major Incidents</span> </a> </li> <li> <a href="/protective-services/lost-property" role="menuitem" class="blur" id="main-aria-menu-6" tabindex="0" aria-haspopup="false" aria-expanded="true" aria-selected="false" data-drupal-link-system-path="node/10"> <span class="link-text">Lost Property</span> </a> </li> <li> <a href="/protective-services/unsw-id-cards" role="menuitem" class="blur" id="main-aria-menu-7" tabindex="0" aria-haspopup="false" aria-expanded="true" aria-selected="false" data-drupal-link-system-path="node/36"> <span class="link-text">UNSW ID cards</span> </a> </li> <li class="last"> <a href="/protective-services/barker-street-bike-store" role="menuitem" class="blur" id="main-aria-menu-8" tabindex="0" aria-haspopup="false" aria-expanded="true" aria-selected="false" data-drupal-link-system-path="node/2970"> <span class="link-text">Barker Street Bike Store</span> </a> </li> </ul> </nav> <div id="block-page-sidebar" class="block--entity-view block-content"> <aside class="node-content view-mode-sidebar"> <div class="field field--name-field-paragraphs-sidebar field--type-entity-reference-revisions field--label-hidden field--paragraphs-region field-items"> <div class="field-item"> <div class="paragraph type-content section-style-standard background-unsw-hue foreground-default-hue grid-no-grow"> <div class="field field--name-field-par-title field--type-string field--label-hidden field-item"> <h3>In Case of Emergency</h3> </div> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field-item"> <p><strong>Security Operations are your first point of call, even in an emergency.</strong> </p><p>For the fastest response use the SafeZone app or call <strong>Security Operations</strong>:</p><ul><li>In an emergency <strong>9385 6666</strong></li><li>Everything else <strong>9385 6000</strong></li><li>Go to the Security Office at Gate 2, open 24/7</li><li>Email <a href="mailto:security.services@unsw.edu.au ">Security Operations</a></li></ul> </div> </div> </div> </div> </aside> </div> </div> </div> <article class="region region-content"> <div class="region-inner"> <section class="node-content view-mode-full"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field-item"> <p><strong>Emergency actions – videos</strong></p><p>Watch these videos to learn how to safely respond to an emergency at UNSW:</p><ul><li><a href="https://www.youtube.com/watch?v=C4KkpFVsLuM&feature=youtu.be">UNSW Emergency Preparedness and Response</a></li><li><a href="https://www.youtube.com/watch?v=NaXAGzivQds&feature=youtu.be">UNSW Fire Emergency Procedure</a></li><li><a href="https://www.youtube.com/watch?v=WqHV2mvDM_8&feature=youtu.be">UNSW Lockdown Procedure</a></li><li><a href="https://www.youtube.com/watch?v=lTESDYjDylk&feature=youtu.be">UNSW Emergency Preparedness</a></li><li><a href="https://youtu.be/HF__MJ8ptaU?si=aDxeJFPjlk1xcApY">UNSW Key Safety Features on Campus</a></li></ul> </div> <div class="field field--name-field-paragraphs-content field--type-entity-reference-revisions field--label-hidden field--paragraphs-region field-items"> <div class="field-item"> <div class="tabs-vertical paragraph type-accordion section-style-grid background-default-hue foreground-default-hue grid-no-grow"> <div class="field field--name-field-items field--type-entity-reference-revisions field--label-hidden field--paragraph-children text-default-hue field-items-5 field-items"> <div class="field-item"> <div id="items-1214" class="accordion-item type-item tabs-vertical-item"> <div aria-controls="items-1214" class="paragraph-title expanded foreground-default-hue tabs-vertical-item"> <a href="#items-1214" class="tabs-vertical-item"> <div class="field field--name-field-par-title field--type-string field--label-hidden field-item"> <h3>Rapid response</h3> </div> </a> <div class="accordion-toggle background-default-hue foreground-default-hue tabs-vertical-item"><i class="material-icons">add</i></div> </div> <div aria-labelledby="items-1214" class="paragraph-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="paragraph-grid-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field-item"> <p><span>The Security Operations team at UNSW is responsible for rapid response when emergencies are reported by staff, students, or visitors. You can initiate a rapid response by:</span></p><ul type="disc"><li><span>Reporting through the </span><a href="https://www.unsw.edu.au/safezone"><span>SafeZone app </span></a><span> </span></li><li><span>Calling the emergency line: <strong>9385 6666</strong></span></li><li><span>Using a Help Point located across campus</span></li><li><span>Using any lift phone</span></li><li><span>Activating a duress button (where available)</span></li><li><span>Alarm notifications, e.g., fire alarms</span></li></ul><p><span>Responses are managed from the Security Operations Control Room and overseen by our Emergency Response Teams.</span></p> </div> </div> </div> </div> </div> <div class="field-item"> <div id="items-1209" class="accordion-item type-item tabs-vertical-item"> <div aria-controls="items-1209" class="paragraph-title expanded foreground-default-hue tabs-vertical-item"> <a href="#items-1209" class="tabs-vertical-item"> <div class="field field--name-field-par-title field--type-string field--label-hidden field-item"> <h3>Emergency response teams</h3> </div> </a> <div class="accordion-toggle background-default-hue foreground-default-hue tabs-vertical-item"><i class="material-icons">add</i></div> </div> <div aria-labelledby="items-1209" class="paragraph-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="paragraph-grid-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field-item"> <p><span>Our Emergency Response Teams include volunteer Emergency Control Organisations (ECO), Security Operations, and the Emergency Management Team.</span></p><ul type="disc"><li><span><strong>ECO (Wardens) and Security Operations</strong>: These teams ensure that life safety is prioritized over asset protection and provide the initial response to emergencies.</span></li><li><span><strong>Emergency Management Team</strong>: This team maintains response plans, conducts training and exercises, and coordinates resources during incidents, ensuring escalation to relevant stakeholders as needed.</span></li></ul><p><em><span>Note: Our emergency arrangements are currently being updated. Further details will be provided soon.</span></em></p> </div> </div> </div> </div> </div> <div class="field-item"> <div id="items-1210" class="accordion-item type-item tabs-vertical-item"> <div aria-controls="items-1210" class="paragraph-title expanded foreground-default-hue tabs-vertical-item"> <a href="#items-1210" class="tabs-vertical-item"> <div class="field field--name-field-par-title field--type-string field--label-hidden field-item"> <h3>Join your building's emergency control organisation</h3> </div> </a> <div class="accordion-toggle background-default-hue foreground-default-hue tabs-vertical-item"><i class="material-icons">add</i></div> </div> <div aria-labelledby="items-1210" class="paragraph-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="paragraph-grid-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field-item"> <p><span>Our building ECO teams consist of volunteer staff who help keep our campus community safe. These volunteers play a crucial role in ensuring a consistent and effective response to building emergencies.</span></p><p><span>Roles within the ECO include Chief Warden, Deputy Warden, Area Wardens, Floor Wardens, and First Aiders. Contributing to the safety of others is highly rewarding. If you're interested in joining the ECO, where you’ll receive life safety training and participate in campus emergency exercises, contact </span><a href="mailto:emergency@unsw.edu.au"><span>emergency@unsw.edu.au</span></a><span> Plus, you'll get a fluro uniform!</span></p> </div> </div> </div> </div> </div> <div class="field-item"> <div id="items-1211" class="accordion-item type-item tabs-vertical-item"> <div aria-controls="items-1211" class="paragraph-title expanded foreground-default-hue tabs-vertical-item"> <a href="#items-1211" class="tabs-vertical-item"> <div class="field field--name-field-par-title field--type-string field--label-hidden field-item"> <h3>UNSW alert SMS emergency notification system</h3> </div> </a> <div class="accordion-toggle background-default-hue foreground-default-hue tabs-vertical-item"><i class="material-icons">add</i></div> </div> <div aria-labelledby="items-1211" class="paragraph-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="paragraph-grid-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field-item"> <p><span>All staff and students are automatically registered to receive SMS alerts during emergency situations. There will be an annual test of the system for quality assurance. If you wish to opt out, log in to </span><a href="https://my.unsw.edu.au/"><span>myUNSW</span></a><span>, go to your profile, and select the option to opt out under the 'Phone' section.</span></p> </div> </div> </div> </div> </div> <div class="field-item"> <div id="items-1212" class="accordion-item type-item tabs-vertical-item"> <div aria-controls="items-1212" class="paragraph-title expanded foreground-default-hue tabs-vertical-item"> <a href="#items-1212" class="tabs-vertical-item"> <div class="field field--name-field-par-title field--type-string field--label-hidden field-item"> <h3>Emergency procedures and documents</h3> </div> </a> <div class="accordion-toggle background-default-hue foreground-default-hue tabs-vertical-item"><i class="material-icons">add</i></div> </div> <div aria-labelledby="items-1212" class="paragraph-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="paragraph-grid-content background-default-hue foreground-default-hue tabs-vertical-item"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field-item"> <p><span>Familiarising yourself with UNSW's emergency procedures is important. You can view the UNSW's current procedures here:</span></p><ul type="disc"><li><a href="https://www.estate.unsw.edu.au/sites/default/files/documents/20241903%20UNSW%20Emergency%20Response%20Plan%20v2%20REDACTED.pdf" target="_blank"><span>UNSW Emergency Response Plan 2024</span></a></li><li><a href="https://www.estate.unsw.edu.au/sites/default/files/documents/Emergency-Procedures-poster-Final-Version-Kens-Campus.pdf" target="_blank"><span>UNSW Emergency Procedures Poster - Kensington Campus</span></a></li><li><a href="https://www.estate.unsw.edu.au/sites/default/files/documents/Emergency-Procedures-poster-Final-Version-Paddington-Randwick_1.pdf" target="_blank"><span>UNSW Emergency Procedures Poster - Paddington & Randwick Campuses</span></a></li></ul><p><span>To order posters for your area, please email </span><a href="mailto:emergency@unsw.edu.au"><span>UNSW Emergency</span></a><span>.</span></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> </div> </article> </div> </div> <div class="region region-bottom"> <div class="region-inner"> <div id="block-page-bottom" class="block--entity-view block-content"> <aside class="node-content view-mode-bottom"> </aside> </div> </div> </div> </main> <footer class="layout layout-footer" role="contentinfo"> <div id="unsw-global-footer"></div> <js-bottom-placeholder token=""> </footer> </div> </div> <script type="application/json" data-drupal-selector="drupal-settings-json">{"path":{"baseUrl":"\/","pathPrefix":"","currentPath":"node\/30","currentPathIsAdmin":false,"isFront":false,"currentLanguage":"en"},"pluralDelimiter":"\u0003","suppressDeprecationErrors":true,"ajaxPageState":{"libraries":"eJxtkN2SgyAMhV8I5HbfhgkkYqaRMIBOffvVjq3bbq_I-U7IX1TRGvTukEZYpJt4As9ZOJP70JcvCujelMGfPdxchIp20pWqLVAhVShTe5pJNIDYUbVT_YCtb3uPdFLfJ5rJR80jJweogXypikvsrPlrUqgEt6Kcuz0G2hvQve8lbw7rUkCGU5qR-8rY3Pm-NGfuJicvnKZ-nOVPbK5lnuUuMiy5LEG4TYSmaWQQPxMyuACN4xvyxwjN_UfDYxnTttZpPj6S2aci9TQHQj8yyXXyL1alVjQ3Xsk-zF9xabrd","theme":"d8boxy","theme_token":null},"ajaxTrustedUrl":{"\/search":true},"colorbox":{"opacity":"0.85","current":"{current} of {total}","previous":"\u00ab Prev","next":"Next \u00bb","close":"Close","maxWidth":"98%","maxHeight":"98%","fixed":true,"mobiledetect":true,"mobiledevicewidth":"764px"},"fitvids":{"selectors":".field--name-field-body-text\r,.field--name-field-media-oembed-video","custom_vendors":"","ignore_selectors":""},"data":{"extlink":{"extTarget":true,"extTargetNoOverride":false,"extNofollow":true,"extNoreferrer":false,"extFollowNoOverride":false,"extClass":"ext","extLabel":"(link is external)","extImgClass":false,"extSubdomains":false,"extExclude":"(unsw-uds-d8\\.dd)","extInclude":"","extCssExclude":"","extCssExplicit":"","extAlert":false,"extAlertText":"This link will take you to an external web site. 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