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data-ss-analytics-link-text='Crear una caminata o excursión personalizada' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/es-lamr/guide/maps/mps45482d752/3.0/mac/15.0' data-ajax-endpoint='https://support.apple.com/es-lamr/guide/maps/mps45482d752/3.0/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/es-lamr/guide/maps/mps45482d752/3.0/mac/15.0' id='toc-item-MPS45482D752' data-tocid='MPS45482D752' > <span class='name'>Crear una caminata o excursión personalizada</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Manual de uso de Mapas' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Explorar y guardar excursiones' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/es-lamr/guide/maps/mps146bf6544/3.0/mac/15.0' data-ajax-endpoint='https://support.apple.com/es-lamr/guide/maps/mps146bf6544/3.0/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/es-lamr/guide/maps/mps146bf6544/3.0/mac/15.0' id='toc-item-MPS146BF6544' data-tocid='MPS146BF6544' > <span class='name'>Explorar y guardar excursiones</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Manual de uso de Mapas' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Agregar lugares y notas a tu biblioteca' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/es-lamr/guide/maps/mpsa4871840a/3.0/mac/15.0' data-ajax-endpoint='https://support.apple.com/es-lamr/guide/maps/mpsa4871840a/3.0/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/es-lamr/guide/maps/mpsa4871840a/3.0/mac/15.0' id='toc-item-MPSA4871840A' data-tocid='MPSA4871840A' > <span class='name'>Agregar lugares y notas a tu biblioteca</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Manual de uso de Mapas' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Marcar una ubicación con un marcador' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/es-lamr/guide/maps/mps940f50a65/3.0/mac/15.0' data-ajax-endpoint='https://support.apple.com/es-lamr/guide/maps/mps940f50a65/3.0/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/es-lamr/guide/maps/mps940f50a65/3.0/mac/15.0' id='toc-item-MPS940F50A65' data-tocid='MPS940F50A65' > <span class='name'>Marcar una ubicación con un marcador</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Manual de uso de Mapas' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Guardar lugares' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/es-lamr/guide/maps/mps1f8fa6066/3.0/mac/15.0' data-ajax-endpoint='https://support.apple.com/es-lamr/guide/maps/mps1f8fa6066/3.0/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/es-lamr/guide/maps/mps1f8fa6066/3.0/mac/15.0' id='toc-item-MPS1F8FA6066' data-tocid='MPS1F8FA6066' > <span class='name'>Guardar lugares</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Manual de uso de Mapas' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Calificar lugares y agregar fotos' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/es-lamr/guide/maps/mps83639d282/3.0/mac/15.0' data-ajax-endpoint='https://support.apple.com/es-lamr/guide/maps/mps83639d282/3.0/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/es-lamr/guide/maps/mps83639d282/3.0/mac/15.0' id='toc-item-MPS83639D282' data-tocid='MPS83639D282' > <span class='name'>Calificar lugares y agregar fotos</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Manual de uso de Mapas' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Organizar lugares con guías personalizadas' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/es-lamr/guide/maps/mps23f9c5bb1/3.0/mac/15.0' data-ajax-endpoint='https://support.apple.com/es-lamr/guide/maps/mps23f9c5bb1/3.0/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/es-lamr/guide/maps/mps23f9c5bb1/3.0/mac/15.0' id='toc-item-MPS23F9C5BB1' data-tocid='MPS23F9C5BB1' > <span class='name'>Organizar lugares con guías personalizadas</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Manual de uso de Mapas' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Ver indicaciones en aeropuertos y centros comerciales' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/es-lamr/guide/maps/mpsad299abef/3.0/mac/15.0' data-ajax-endpoint='https://support.apple.com/es-lamr/guide/maps/mpsad299abef/3.0/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/es-lamr/guide/maps/mpsad299abef/3.0/mac/15.0' id='toc-item-MPSAD299ABEF' data-tocid='MPSAD299ABEF' > <span class='name'>Ver indicaciones en aeropuertos y centros comerciales</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Manual de uso de Mapas' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Explorar comidas y viajes con las guías' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/es-lamr/guide/maps/mps77b2164f4/3.0/mac/15.0' data-ajax-endpoint='https://support.apple.com/es-lamr/guide/maps/mps77b2164f4/3.0/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/es-lamr/guide/maps/mps77b2164f4/3.0/mac/15.0' id='toc-item-MPS77B2164F4' data-tocid='MPS77B2164F4' > <span class='name'>Explorar comidas y viajes con las guías</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Manual de uso de Mapas' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Personalizar la visualización de los mapas' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/es-lamr/guide/maps/mpsaf9c43d8f/3.0/mac/15.0' data-ajax-endpoint='https://support.apple.com/es-lamr/guide/maps/mpsaf9c43d8f/3.0/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/es-lamr/guide/maps/mpsaf9c43d8f/3.0/mac/15.0' id='toc-item-MPSAF9C43D8F' data-tocid='MPSAF9C43D8F' > <span class='name'>Personalizar la visualización de los mapas</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Manual de uso de Mapas' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Acercar, mover, rotar o inclinar un mapa' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/es-lamr/guide/maps/mps1eccd51e8/3.0/mac/15.0' data-ajax-endpoint='https://support.apple.com/es-lamr/guide/maps/mps1eccd51e8/3.0/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/es-lamr/guide/maps/mps1eccd51e8/3.0/mac/15.0' id='toc-item-MPS1ECCD51E8' data-tocid='MPS1ECCD51E8' > <span class='name'>Acercar, mover, rotar o inclinar un mapa</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Manual de uso de Mapas' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Planear y compartir una ruta' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/es-lamr/guide/maps/mps2fd1a573a/3.0/mac/15.0' data-ajax-endpoint='https://support.apple.com/es-lamr/guide/maps/mps2fd1a573a/3.0/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/es-lamr/guide/maps/mps2fd1a573a/3.0/mac/15.0' id='toc-item-MPS2FD1A573A' data-tocid='MPS2FD1A573A' > <span class='name'>Planear y compartir una ruta</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Manual de uso de Mapas' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Echar un vistazo a las ubicaciones' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/es-lamr/guide/maps/mps9a83e0730/3.0/mac/15.0' data-ajax-endpoint='https://support.apple.com/es-lamr/guide/maps/mps9a83e0730/3.0/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/es-lamr/guide/maps/mps9a83e0730/3.0/mac/15.0' id='toc-item-MPS9A83E0730' data-tocid='MPS9A83E0730' > <span class='name'>Echar un vistazo a las ubicaciones</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Manual de uso de Mapas' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Funciones rápidas de teclado y gestos' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/es-lamr/guide/maps/mps36380d1ed/3.0/mac/15.0' data-ajax-endpoint='https://support.apple.com/es-lamr/guide/maps/mps36380d1ed/3.0/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/es-lamr/guide/maps/mps36380d1ed/3.0/mac/15.0' id='toc-item-MPS36380D1ED' data-tocid='MPS36380D1ED' > <span class='name'>Funciones rápidas de teclado y gestos</span> </a> </li> <li class="selected"> <a data-ss-analytics-link-component_name='Manual de uso de Mapas' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Reportar un problema' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/es-lamr/guide/maps/mps366d4598f/3.0/mac/15.0' data-ajax-endpoint='https://support.apple.com/es-lamr/guide/maps/mps366d4598f/3.0/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/es-lamr/guide/maps/mps366d4598f/3.0/mac/15.0' id='toc-item-MPS366D4598F' data-tocid='MPS366D4598F' aria-current='page' > <span class='name'>Reportar un problema</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Manual de uso de Mapas' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Cambiar configuración' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/es-lamr/guide/maps/mps93fe05867/3.0/mac/15.0' data-ajax-endpoint='https://support.apple.com/es-lamr/guide/maps/mps93fe05867/3.0/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/es-lamr/guide/maps/mps93fe05867/3.0/mac/15.0' id='toc-item-MPS93FE05867' data-tocid='MPS93FE05867' > <span class='name'>Cambiar configuración</span> </a> </li> <li> <a data-ss-analytics-link-component_name='Manual de uso de Mapas' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Copyright' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/es-lamr/guide/maps/apd2185d6ee5/3.0/mac/15.0' data-ajax-endpoint='https://support.apple.com/es-lamr/guide/maps/apd2185d6ee5/3.0/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/es-lamr/guide/maps/apd2185d6ee5/3.0/mac/15.0' id='toc-item-APD2185D6EE5' data-tocid='APD2185D6EE5' > <span class='name'>Copyright</span> </a> </li> </ul> </div> </div> <div id='article-section-wrapper'> <div id='article-section' role='presentation'> <div class='AppleTopic apd-topic dark-mode-enabled book book-content'> <div><body dir="ltr" id="mps366d4598f" class="AppleTopic apd-topic dark-mode-enabled" data-istaskopen="true" data-designversion="2" lang="es-419"><a name="mps366d4598f"></a><figure class="topicIcon"><img src="https://help.apple.com/assets/65D6A5F4483B5911A1079496/65D6A5F5DEC5DCE33E0BB05C/es_419/f879e8fec1cd7c4dfe20ca5fe0572a12.png" alt="" height="30" width="30" originalImageName="SharedGlobalArt/AppIconTopic_Maps.png"></figure><h1>Reportar un problema con Mapas en la Mac</h1><p>Puedes reportar información que no sea correcta o esté incompleta sobre ubicaciones, ruta y más.</p><div class="Alert"><p class="Note"><em>Nota: </em>para reportar un problema, debes tener una Mac con <a href="https://support.apple.com/es-lamr/guide/maps/aside/glos8428854a/3.0/mac/15.0" class="xRef Aside">Apple Chip</a>, chip de seguridad T2 de Apple o <a href="https://support.apple.com/es-lamr/guide/maps/aside/glosbabd4062/3.0/mac/15.0" class="xRef Aside">Touch Bar</a>. Consulta los artículos de soporte de Apple <a href="https://support.apple.com/116943" class="URL">Computadoras Mac con Apple Chip</a> y <a href="https://support.apple.com/103265" class="URL">Modelos de Mac con el chip de seguridad T2 de Apple</a>.</p></div><p><a href="x-help-action://openApp?bundleId=com.apple.Maps" class="URL">Abrir Mapas por mí</a></p><div id="mps2510a4a15" class="Task no-header"><div class="TaskBody" role="region" aria-hidden="false" id="aria-mps2510a4a15"><ol><li><p>Ve a la app Mapas <img src="https://help.apple.com/assets/65D6A5F4483B5911A1079496/65D6A5F5DEC5DCE33E0BB05C/es_419/f879e8fec1cd7c4dfe20ca5fe0572a12.png" alt="" height="30" width="30" originalImageName="SharedGlobalArt/AppIconTopic_Maps.png"> en tu Mac.</p></li><li><p>Elige Mapas &gt; Reportar un problema.</p></li><li><p>Haz clic en <img src="https://help.apple.com/assets/65D6A5F4483B5911A1079496/65D6A5F5DEC5DCE33E0BB05C/es_419/2b7d344548702cfd61ad2122977a122b.png" alt="el botón Nuevo reporte" height="30" width="30" originalImageName="SharedGlobalArt/IL_PencilSquare.png"> y elige una de las siguientes acciones:</p><ul><li><p>Reportar que falta algo</p></li><li><p>Reportar un problema con la calle</p></li><li><p>Reportar un problema con el lugar</p></li></ul></li><li><p>Sigue las instrucciones que aparecen en pantalla para proporcionar detalles.</p></li><li><p>Haz clic en Enviar.</p><p>Puedes revisar cualquier reporte que hayas enviado en los últimos 90 días. Haz clic en <img src="https://help.apple.com/assets/65D6A5F4483B5911A1079496/65D6A5F5DEC5DCE33E0BB05C/es_419/f5b4140e3dcef77181b4760c6ab9bee7.png" alt="el botón Cuenta de usuario" height="30" width="30" originalImageName="SharedGlobalArt/IL_PersonCircle.png"> en la barra de herramientas y selecciona Reportes.</p></li></ol></div></div><p>También puedes reportar un problema con una ubicación desde su tarjeta de lugar. Haz clic en una ubicación en el mapa, desplázate hacia abajo en la tarjeta informativa, selecciona Reportar un problema y luego sigue las instrucciones que aparecen en pantalla.</p><p>Para cambiar la dirección que utilizas para tu casa o trabajo, consulta <a href="https://support.apple.com/es-lamr/guide/maps/mps940f50a65/3.0/mac/15.0#mps94589321d" " class="xRef Task">Convertir un marcador en tu dirección de casa, trabajo o escuela</a>.</p><p>Si tienes un negocio, ya sea grande o pequeño, puedes usar <a href="https://businessconnect.apple.com" class="URL">Apple Business Connect</a> para que tus clientes puedan encontrarlo en Mapas, Apple Wallet, Siri y más. Obtén detalles sobre <a href="https://www.apple.com/newsroom/2023/01/introducing-apple-business-connect/" class="URL">Apple Business Connect</a>.</p><div class="LinkUniversal"><strong>Ver también</strong><a href="https://support.apple.com/es-lamr/guide/maps/mps724f1a39a/3.0/mac/15.0" class="xRef AppleTopic">Buscar una ubicación en Mapas en la Mac</a><a href="https://support.apple.com/es-lamr/guide/maps/mps93fe05867/3.0/mac/15.0" class="xRef AppleTopic">Cambiar la configuración en Mapas en la Mac</a><a href="https://support.apple.com/108924" class="URL">Artículo de soporte de Apple: Si Mapas no funciona en tu dispositivo Apple</a></div></body></div> </div> </div> </div> <div id='aside-hidden-content'> <div class="main"> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div id='question-state' class='show'> <fieldset> <legend> <span id="okapi-a">¿Te resultó útil?</span> </legend> <div class='helpful-btn-grp'> <button class='button button-secondary' id='yes-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='yes' data-ss-analytics-event=acs.link_click title='Ha resuelto mi problema.'> Sí </button> <button class='button button-secondary' id='no-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='no' data-ss-analytics-event=acs.link_click title='No es de utilidad.'> No </button> </div> </fieldset> </div> <div id='feedback-state' class="form-element form-textbox-labelbelow hide"> <form autocomplete="off"> <input type='hidden' id='form-counter-error-message' value="El límite máximo de caracteres es 250." /> <label id='feedback-label' data-no-label="Gracias por informarnos de esta situación." data-yes-label="Nos complace que este artículo haya sido útil." ></label> <div class='form-element form-textbox-labelbelow' id='feedback'> <div class="textarea-wrapper"> <span class='form-label' id='optional_label' aria-hidden='true'></span> <div> <textarea class='form-textbox form-textbox-textarea form-counter-textarea form-textbox-entered' data-no-placeholder="¿De qué forma podemos hacer más útil este artículo? 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