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Producto - Customer Feedback Analytics Talkwalker

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data-w="12"> <div id="hs_cos_wrapper_header-section-module-4" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="menu menu--mega dnd-section"> <div class="row-fluid fh"> <div class="d-flex flex-flow-column flex-flow-lg-row-wrap align-items-lg-center justify-content-flex-start justify-content-sm-flex-start justify-content-lg-flex-start justify-content-lg-flex-start justify-content-xl-flex-start ps-lg-4 pe-lg-4 fh fw"> <div class="menu__menu"> <div class="hs-menu-wrapper hs-menu-flow-horizontal"> <ul role="menu"> <li class="hs-menu-item hs-menu-depth-1"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/why-talkwalker"> Por qué Talkwalker </a> </li> <li class="hs-menu-item hs-menu-depth-1 hs-item-has-children"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/products"> Productos <div class="hs-menu-children-toggle"></div> </a> <ul role="menu" class="hs-menu-children-wrapper hs-menu-children-wrapper--fixed dnd-section"> <div class="row-fluid d-flex flex-flow-row-wrap align-items-flex-start justify-content-center"> <div class="span9 columns"> <div class="dnd-row"> <div class="row-fluid flex-flow-md-row o-auto"> <li class="hs-menu-item hs-menu-depth-2 span columns"> <span class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start"> Talkwalker Products </span> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/products/social-listening"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/chart.svg" alt="chart"> </div> Social Listening </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/products/social-benchmarking"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/piechart.svg" alt="piechart"> </div> Social Benchmarking </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/products/media-monitoring"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/devices.svg" alt="devices"> </div> Media Monitoring </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/products/audience-insights"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/audience-insights_V2.svg" alt="audience-insights_V2"> </div> Audience Insights </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/products/customer-feedback-analytics"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/customer-client.svg" alt="customer-client"> </div> Customer Feedback Analytics </a> </li> </ul> </li> <li class="hs-menu-item hs-menu-depth-2 span columns"> <span class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start"> Core Platform </span> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/marketplace"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/marketplace.svg" alt="marketplace"> </div> Marketplace </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/products/data"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/data.svg" alt="data"> </div> Data </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/products/bluesilkai"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/bluesilkAI.svg" alt="bluesilkAI"> </div> Blue Silk™ AI </a> </li> </ul> </li> <li class="hs-menu-item hs-menu-item--resource hs-menu-depth-2 span columns"> <a class="hs-menu-item-link fw" href="https://www.talkwalker.com/es/products/bluesilkgpt"> <div class="hs-menu-item--resource__inner d-flex flex-flow-column align-items-flex-start justify-content-flex-start gray-bg rounded-large o-hidden fw"> <div class="image-container sixteen-nine o-hidden p-relative rounded-large fw"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-cover" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Untitled-1.png" alt="Talkwalker AI"> </div> <div class="button small button--small ms-8">Generative AI</div> <div class="hs-menu-item--resource__infos ps-8 pb-8 pe-8"> <div class="display-xs-h5 display-sm-h5 display-md-h5 display-lg-h5 display-xl-h5">Blue Silk™ GPT</div> <p>Más de una década en la creación, estamos encantados de darte Blue Silk ™ GPT,<br>La mayor innovación en el procesamiento del lenguaje natural construido especialmente para la inteligencia del consumidor.</p> </div> </div> </a> </li> </div> </div> </div> </div> </ul> </li> <li class="hs-menu-item hs-menu-depth-1 hs-item-has-children"> <span class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start"> Soluciones <div class="hs-menu-children-toggle"></div> </span> <ul role="menu" class="hs-menu-children-wrapper hs-menu-children-wrapper--fixed dnd-section"> <div class="row-fluid d-flex flex-flow-row-wrap align-items-flex-start justify-content-center"> <div class="span9 columns"> <div class="dnd-row"> <div class="row-fluid flex-flow-md-row o-auto"> <li class="hs-menu-item hs-menu-depth-2 span columns"> <span class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start"> Para las industrias </span> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/solutions/consumer-goods"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/goods.svg" alt="goods"> </div> Bienes de consumo </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/solutions/pharmaceuticals-healthcare"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/pharma.svg" alt="pharma"> </div> Pharma &amp; Cuidado de la Salud </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/solutions/entertainment-sports"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/sport_enter.svg" alt="sport_enter"> </div> Deportes y entretenimiento </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/solutions/financial-services"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/financial.svg" alt="financial"> </div> Servicios financieros </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/solutions/technology"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/IT.svg" alt="IT"> </div> Tecnología </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/solutions/agencies-industry"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/agencies.svg" alt="agencies"> </div> Agencias </a> </li> </ul> </li> <li class="hs-menu-item hs-menu-depth-2 span columns"> <span class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start"> Para equipos </span> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/solutions/pr-communication"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/megaphone.svg" alt="megaphone"> </div> Relaciones públicas y comunicación </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/solutions/social-media-managers"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/SocialMediaRelated.svg" alt="SocialMediaRelated"> </div> Social Marketing </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/solutions/digital-marketing"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/contentrelated.svg" alt="contentrelated"> </div> Digital Marketing </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/solutions/consumer-insights"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/consumerinsight.svg" alt="consumerinsight"> </div> Insights del Consumidor </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/solutions/customer-experience"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/stars.svg" alt="stars"> </div> Experiencia del cliente </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/solutions/agencies"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/agencies.svg" alt="agencies"> </div> Agencias </a> </li> </ul> </li> <li class="hs-menu-item hs-menu-depth-2 span columns"> <span class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start"> Casos de uso </span> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/use-cases/gestion-de-reputacion"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/menu-comms%20Reputation.svg" alt="menu-comms Reputation"> </div> Gestión de la Reputación </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/use-cases/inteligencia-competitiva"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/menu-comms%20Radar%202.svg" alt="menu-comms Radar 2"> </div> Inteligencia Competitiva </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/use-cases/investigacion-de-tendencias"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/menu-comms%20Trends.svg" alt="menu-comms Trends"> </div> Investigación de Tendencias </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/use-cases/informacion-de-ubicacion"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/menu-comms%20Location.svg" alt="menu-comms Location"> </div> Insights de Ubicación </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/use-cases/insights-del-producto"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/menu-comms%20Product.svg" alt="menu-comms Product"> </div> Insights de Productos </a> </li> <li class="hs-menu-item hs-menu-depth-3"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/use-cases/pmp-marco"> <div class="image-container square o-hidden p-relative w-10 me-4"> <img class="lazy p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/PMP.svg" alt="PMP"> </div> PMP Marco </a> </li> </ul> </li> <li class="hs-menu-item hs-menu-item--resource hs-menu-depth-2 span columns"> <span class="hs-menu-item-link fw"> <div class="hs-menu-item--resource__inner d-flex flex-flow-column align-items-flex-start justify-content-flex-start gray-bg rounded-large o-hidden fw"> <div class="button small button--small ms-8">Bluesilk AI</div> <div class="hs-menu-item--resource__infos ps-8 pb-8 pe-8"> <div class="display-xs-h5 display-sm-h5 display-md-h5 display-lg-h5 display-xl-h5">Bluesilk AI</div> <p>Analyze customer and consumer data from any source in one place, at scale, in real time. Quickly uncover critical customer themes and capture unseen business opportunities using our proprietary AI-engine, machine learning and NLP tools.</p> </div> </div> </span> </li> </div> </div> </div> </div> </ul> </li> <li class="hs-menu-item hs-menu-depth-1 hs-item-has-children"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/recursos"> Recursos <div class="hs-menu-children-toggle"></div> </a> <ul role="menu" class="hs-menu-children-wrapper"> <div class="row-fluid"> <div class="span12 columns"> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/blog"> Blog </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/reports"> Reportes </a> </li> <li class="hs-menu-item hs-menu-depth-2"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://helpcenter.talkwalker.com/"> Client Help Center </a> </li> </div> </div> </ul> </li> <li class="hs-menu-item hs-menu-depth-1"> <a class="hs-menu-item-link d-inline-flex flex-flow-row align-items-center justify-content-flex-start" href="https://www.talkwalker.com/es/precios"> Precios </a> </li> </ul> </div> </div> </div> </div> </div></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> <div class="span2 widget-span widget-type-cell header-section-column-5-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="8" data-w="2"> <div class="row-fluid-wrapper row-depth-1 row-number-4 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_header-section-module-6" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="buttons mt-n-2 mb-n-2 ms-n-2 me-n-2 animation lazy fade-in d-flex flex-flow-row-wrap justify-content-center justify-content-sm-center justify-content-md-center justify-content-lg-flex-start justify-content-xl-flex-start"> <span class="mt-2 mb-2 ms-2 me-2"> <a id="button-demostración-gratuita" href="https://www.talkwalker.com/es/demonstracion-gratuita" class="button d-inline-flex align-items-center justify-content-center"> Demostración gratuita </a> </span> </div></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div> </div> </div></div> </header> <main id="main-content" class="body-container-wrapper p-relative z-md"> <div class="container-fluid product"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-1 product-row-0-background-color dnd-section product-row-0-background-layers product-row-0-vertical-alignment"> <div class="row-fluid "> <div class="span5 widget-span widget-type-cell product-dnd_partial-1-column-1-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="5"> <div class="row-fluid-wrapper row-depth-1 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-1-module-2" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="product-dnd_partial-1-module-2" class="custom-rich-text animation lazy fade-in text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_product-dnd_partial-1-module-2_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h1 class="display-xs-h5 display-sm-h5 display-md-h5 display-lg-h5 display-xl-h5"><span style="color: #7d7e80;">Análisis de comentarios de los clientes de Talkwalker</span></h1> <h2 class="display-xs-h1 display-sm-h1 display-md-h1 display-lg-h1 display-xl-h1 first-gradient-color">Un flujo de comentarios de clientes unificados</h2> <p class="display-xs-h6 display-sm-h6 display-md-h6 display-lg-h6 display-xl-h6">El líder en el análisis del feedback de los clientes a lo largo de todos los canales digitales, que le permite definir el plan de acción basados en insights para mejorar la satisfacción, retención y lealtad del cliente</p></span> </div> </div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-3 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-1-module-3" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="buttons mt-n-2 mb-n-2 ms-n-2 me-n-2 animation lazy fade-in d-flex flex-flow-row-wrap justify-content-flex-start justify-content-sm-flex-start justify-content-md-flex-start justify-content-lg-flex-start justify-content-xl-flex-start"> <span class="mt-2 mb-2 ms-2 me-2"> <a id="button-solicitar-una-demostración" href="https://www.talkwalker.com/es/demonstracion-gratuita" class="button d-inline-flex align-items-center justify-content-center third-gradient-hover-bg third-gradient-hover-border-color"> Solicitar una demostración </a> </span> </div></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> <div class="span7 widget-span widget-type-cell product-dnd_partial-1-column-4-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="5" data-w="7"> <div class="row-fluid-wrapper row-depth-1 row-number-4 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-1-module-5" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="product-dnd_partial-1-module-5" class="image p-relative"> <div class="image__container"> <picture class="image-container d-flex p-relative o-hidden square square-sm square-md square-lg square-xl no-rounded no-rounded-sm rounded-large-md -lg no-rounded-xl"> <a href="https://drive.google.com/file/d/1c9fdW-3GLVaGRjys6n6BRTEpTN9KqEx5/view?usp=share_link" class="p-absolute t-0 s-0 fw fh"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Visuals/Customer%20Feedback%20Analytics_Hero%20Block.webp" alt="Talkwalker Customer Feedback Analytics data graphs"> </a> </picture> </div> </div> </div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-5 product-row-1-background-color dnd-section product-row-1-background-layers"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-6 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_168483581567716" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="module_168483581567716" class="cards cards--flip dnd-row mt-n-4 mb-n-4 mobile-row "> <div class="row-fluid d-flex flex-flow-row flex-flow-md-row-wrap o-auto o-md-visible no-scrollbar p-relative justify-content-flex-start mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/people.svg" alt="" loading="" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_168483581567716_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2>55-70%</h2> <p>aumento en las puntuaciones de CSAT</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/people.svg" alt="" loading="" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_168483581567716_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2>70-80%</h2> <p>Aumento de la retención de clientes</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/people.svg" alt="" loading="" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_168483581567716_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2>30-45%</h2> <p>Aumento de las puntuaciones de NPS</p></span> </div> </div> </div> </div> </div> </div> </div> </div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-7 dnd-section"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-8 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1684834067429" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="tabs animation lazy "> <div class="tabs-links mb-2 mb-md-10 mt-md-2"> <div class="tabs-links__inner no-scrollbar p-relative d-flex flex-flow-row o-auto no-scrollbar flex-flow-md-row-wrap justify-content-flex-start mt-n-1 mb-n-1 ms-n-1 me-n-1"> <button type="button" class="tabs-links__link button d-inline-flex flex-flow-column align-items-center justify-content-center active white-color white-hover-color first-gradient-bg first-gradient-hover-bg border-none mt-1 mb-1 ms-1 me-1" id="widget_1684834067429-1-tab"> Publicidad digital </button> <button type="button" class="tabs-links__link button d-inline-flex flex-flow-column align-items-center justify-content-center first-color white-hover-color no-bg first-accent-hover-bg first-border-color first-accent-hover-border-color mt-1 mb-1 ms-1 me-1" id="widget_1684834067429-2-tab"> Insights del consumidor </button> <button type="button" class="tabs-links__link button d-inline-flex flex-flow-column align-items-center justify-content-center first-color white-hover-color no-bg first-accent-hover-bg first-border-color first-accent-hover-border-color mt-1 mb-1 ms-1 me-1" id="widget_1684834067429-3-tab"> Experiencia del cliente </button> <button type="button" class="tabs-links__link button d-inline-flex flex-flow-column align-items-center justify-content-center first-color white-hover-color no-bg first-accent-hover-bg first-border-color first-accent-hover-border-color mt-1 mb-1 ms-1 me-1" id="widget_1684834067429-4-tab"> Agencias </button> </div> </div> <div class="tabs-contents pt-10"> <div class="tabs-contents__content p-relative active d-flex flex-flow-column flex-flow-md-row-wrap" id="widget_1684834067429-1-tab-content"> <div class="dnd-row fw"> <div class="row-fluid align-items-center"> <div class="custom-rich-text custom-rich-text--checklist tabs-text span5 columns"> <div class="hs_cos_wrapper_type_rich_text"> <span id="hs_cos_wrapper_widget_1684834067429_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2>Boost ROIS de campaña de marketing digital</h2> <p>Obtenga información sobre las preferencias del cliente y los puntos débiles, permitiendo campañas de marketing específicas que resuenan con la audiencia y aumentan las conversiones<br><br>Identificar estrategias de marketing exitosas analizando comentarios sobre varios canales, optimizando las campañas para un mejor ROI y la participación de la audiencia</p> <p>&nbsp;</p></span> </div> <a id="button-aprende-más" href="https://www.talkwalker.com/es/solutions/digital-marketing" class="button d-inline-flex align-items-center justify-content-center"> Aprende más <svg width="12" height="12" viewbox="0 0 12 12" class="ms-2" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.8.4H5.2v4.8H.4v1.6h4.8v4.8h1.6V6.8h4.8V5.2H6.8V.4z" fill="#fff" /></svg> </a> </div> <div class="tabs-image span6 columns"> <div class="image-container p-relative four-three"> <img class="lazy fw fh rounded-large p-absolute t-0 s-0 object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Visuals/Customer%20Feedback%20Analytics_In%20Block%20Menu_Digital%20Marketing.webp" alt="Talkwalker customer preferences data" loading="lazy" style="max-width: 100%;"> </div> </div> </div> </div> </div> <div class="tabs-contents__content p-relative d-flex flex-flow-column flex-flow-md-row-wrap" id="widget_1684834067429-2-tab-content"> <div class="dnd-row fw"> <div class="row-fluid align-items-center"> <div class="custom-rich-text custom-rich-text--checklist tabs-text span5 columns"> <div class="hs_cos_wrapper_type_rich_text"> <span id="hs_cos_wrapper_widget_1684834067429_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2>Informar a las estrategias de marketing, I + D y CX</h2> <p>Comprender las necesidades, tendencias y preferencias del cliente mediante el análisis de sus comentarios, permitiendo el desarrollo de mejoras de productos y servicios basados ​​en datos<br><br>Aproveche los conocimientos de la audiencia para identificar nuevas oportunidades de mercado y adaptar las ofertas para satisfacer las necesidades específicas de los clientes potenciales</p> <p>&nbsp;</p></span> </div> <a id="button-aprende-más" href="https://www.talkwalker.com/es/solutions/consumer-insights" class="button d-inline-flex align-items-center justify-content-center"> Aprende más <svg width="12" height="12" viewbox="0 0 12 12" class="ms-2" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.8.4H5.2v4.8H.4v1.6h4.8v4.8h1.6V6.8h4.8V5.2H6.8V.4z" fill="#fff" /></svg> </a> </div> <div class="tabs-image span6 columns"> <div class="image-container p-relative four-three"> <img class="lazy fw fh rounded-large p-absolute t-0 s-0 object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Visuals/Customer%20Feedback%20Analytics_In%20Block%20Menu_Consumer%20Insights.webp" alt="Talkwalker insights product data" loading="lazy" style="max-width: 100%;"> </div> </div> </div> </div> </div> <div class="tabs-contents__content p-relative d-flex flex-flow-column flex-flow-md-row-wrap" id="widget_1684834067429-3-tab-content"> <div class="dnd-row fw"> <div class="row-fluid align-items-center"> <div class="custom-rich-text custom-rich-text--checklist tabs-text span5 columns"> <div class="hs_cos_wrapper_type_rich_text"> <span id="hs_cos_wrapper_widget_1684834067429_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2>Diseñar una experiencia del cliente encantadora</h2> <p>Mejorar la satisfacción y la lealtad del cliente abordando los puntos débiles, asegurando que el viaje del cliente sea perfecto y adaptado a sus necesidades<br><br>Use los comentarios de los clientes para priorizar y optimizar los procesos de soporte, resolver problemas de manera eficiente y mejorar la experiencia general del cliente</p> <p>&nbsp;</p></span> </div> <a id="button-aprende-más" href="https://www.talkwalker.com/es/solutions/customer-experience" class="button d-inline-flex align-items-center justify-content-center"> Aprende más <svg width="12" height="12" viewbox="0 0 12 12" class="ms-2" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.8.4H5.2v4.8H.4v1.6h4.8v4.8h1.6V6.8h4.8V5.2H6.8V.4z" fill="#fff" /></svg> </a> </div> <div class="tabs-image span6 columns"> <div class="image-container p-relative four-three"> <img class="lazy fw fh rounded-large p-absolute t-0 s-0 object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/CUSTOMER%20FEEDBACK%20ISSUES%202%20(1).webp" alt="CUSTOMER FEEDBACK ISSUES 2 (1)" loading="lazy" style="max-width: 100%;"> </div> </div> </div> </div> </div> <div class="tabs-contents__content p-relative d-flex flex-flow-column flex-flow-md-row-wrap" id="widget_1684834067429-4-tab-content"> <div class="dnd-row fw"> <div class="row-fluid align-items-center"> <div class="custom-rich-text custom-rich-text--checklist tabs-text span5 columns"> <div class="hs_cos_wrapper_type_rich_text"> <span id="hs_cos_wrapper_widget_1684834067429_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2>Diferenciarse a sus clientes</h2> <p>Ayuda a los clientes a identificar y resolver problemas críticos analizando los comentarios de los clientes, entregando ideas procesables que mejoran la reputación de la marca y la satisfacción del cliente<br><br>Desarrollar estrategias de marketing basadas en datos para clientes basados ​​en información del cliente, lo que lleva a campañas más efectivas y resultados medibles</p> <p>&nbsp;</p></span> </div> <a id="button-aprende-más" href="https://www.talkwalker.com/es/solutions/agencies" class="button d-inline-flex align-items-center justify-content-center"> Aprende más <svg width="12" height="12" viewbox="0 0 12 12" class="ms-2" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.8.4H5.2v4.8H.4v1.6h4.8v4.8h1.6V6.8h4.8V5.2H6.8V.4z" fill="#fff" /></svg> </a> </div> <div class="tabs-image span6 columns"> <div class="image-container p-relative four-three"> <img class="lazy fw fh rounded-large p-absolute t-0 s-0 object-fit-contain" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/CUSTOMER%20FEEDBACK%20ISSUES%201%20(1).webp" alt="CUSTOMER FEEDBACK ISSUES 1 (1)" loading="lazy" style="max-width: 100%;"> </div> </div> </div> </div> </div> </div> </div></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-9 product-row-3-background-layers dnd-section product-row-3-vertical-alignment product-row-3-background-image"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column product-dnd_partial-7-column-1-vertical-alignment" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-10 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-7-module-2" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="product-dnd_partial-7-module-2" class="custom-rich-text animation lazy fade-in text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_product-dnd_partial-7-module-2_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2><span data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Experimente Análisis de comentarios de clientes líderes en la industria&quot;}" data-sheets-userformat="{&quot;2&quot;:14722,&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16777215},&quot;10&quot;:0,&quot;11&quot;:4,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:2105636},&quot;15&quot;:&quot;Lato&quot;,&quot;16&quot;:10}">Experimente Análisis de comentarios de clientes líderes en la industria</span></h2></span> </div> </div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-11 dnd-section product-row-4-background-color product-row-4-background-layers"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-12 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_168483581567713" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="module_168483581567713" class="custom-rich-text custom-rich-text--checklist animation lazy fade-in text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_module_168483581567713_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2 style="text-align: center;">Capacidades avanzadas</h2></span> </div> </div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-13 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1684915850308" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="widget_1684915850308" class="cards cards--flip dnd-row mt-n-4 mb-n-4 mobile-row "> <div class="row-fluid d-flex flex-flow-row flex-flow-md-row-wrap o-auto o-md-visible no-scrollbar p-relative justify-content-flex-start mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_widget_1684915850308_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>300 fuentes de retroalimentación</h3> <p>Acceda a datos de 300 fuentes diversas, incluidas revisiones, encuestas y boletos de soporte, proporcionando una visión integral del sentimiento del cliente</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_widget_1684915850308_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Resumen instantáneo</h3> <p>Utilice Blue Silk ™ GPT para su rápida resumen de miles de boletos de comentarios, revisiones y encuestas de comentarios de los clientes, permitiendo información rápida y acción</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_widget_1684915850308_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Automatización de ahorro de tiempo</h3> <p>Automatice eficientemente los procesos, reduce el tiempo dedicado a las tareas manuales y aumenta la productividad al analizar y abordar los comentarios de los clientes</p></span> </div> </div> </div> </div> </div> </div> </div> </div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-14 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-15 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_16849163668083" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="module_16849163668083" class="cards cards--flip dnd-row mt-n-4 mb-n-4 mobile-row "> <div class="row-fluid d-flex flex-flow-row flex-flow-md-row-wrap o-auto o-md-visible no-scrollbar p-relative justify-content-flex-start mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_16849163668083_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Una sola vista de ventana</h3> <p>Presilice los datos consolidando los comentarios sociales, de revisión, encuestas, llamadas y atención al cliente en una ubicación, simplificando el análisis y la toma de decisiones</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_16849163668083_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Marcos patentados</h3> <p>Aprovechar los marcos únicos de Talkwalker, entregando flujos de trabajo simplificados que mejoran la productividad y la colaboración desde el primer día</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_16849163668083_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Colaboración perfecta</h3> <p>Mejore el trabajo en equipo con equipos orientados al cliente, asegurando una comunicación sin problemas y la capacidad de actuar sobre las ideas derivadas de los comentarios de los clientes</p></span> </div> </div> </div> </div> </div> </div> </div> </div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-16 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1684916873519" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="module_1684916873519" class="cards cards--flip dnd-row mt-n-4 mb-n-4 mobile-row "> <div class="row-fluid d-flex flex-flow-row flex-flow-md-row-wrap o-auto o-md-visible no-scrollbar p-relative justify-content-flex-start mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_1684916873519_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Democratización de datos</h3> <p>Proporcionar fácil acceso a información para todos los miembros del equipo, fomentando una cultura basada en datos que fomente la toma de decisiones y la colaboración informadas</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_1684916873519_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Sentimiento basado en el aspecto</h3> <p>Obtenga información más profunda con análisis de sentimientos basados ​​en aspectos, comprensión de factores específicos que impulsan el sentimiento de los clientes y las áreas de mejora</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_1684916873519_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Jerarquías multinivel</h3> <p>Organice y analice los comentarios de los clientes utilizando jerarquías multinivel, lo que facilita la identificación de tendencias, patrones y áreas de preocupación.</p></span> </div> </div> </div> </div> </div> </div> </div> </div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-17 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1684923891038" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="module_1684923891038" class="cards cards--flip dnd-row mt-n-4 mb-n-4 mobile-row "> <div class="row-fluid d-flex flex-flow-row flex-flow-md-row-wrap o-auto o-md-visible no-scrollbar p-relative justify-content-flex-start mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_1684923891038_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Detección de intención</h3> <p>Identificar las intenciones de los clientes en sus comentarios, permitiendo la participación proactiva y la comunicación personalizada para abordar las preocupaciones o las oportunidades de venta adicional</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_1684923891038_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Puntuación personalizada</h3> <p>Implementar sistemas de puntuación personalizados para evaluar y priorizar la retroalimentación, centrándose en las ideas más impactantes y facilitando la toma de decisiones basadas en datos</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_1684923891038_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Integración con otras plataformas</h3> <p>Integrar perfectamente con el software de atención al cliente, los sitios de revisión y el software de encuesta de clientes para datos de comentarios centralizados y análisis simplificado</p></span> </div> </div> </div> </div> </div> </div> </div> </div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-18 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1684923966697" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="module_1684923966697" class="cards cards--flip dnd-row mt-n-4 mb-n-4 mobile-row "> <div class="row-fluid d-flex flex-flow-row flex-flow-md-row-wrap o-auto o-md-visible no-scrollbar p-relative justify-content-flex-start mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_1684923966697_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Análisis de boletos de soporte y correos electrónicos</h3> <p>Analice boletos de soporte y correos electrónicos para identificar problemas comunes del cliente, permitiendo mejoras específicas en la atención al cliente y las mejoras de productos/servicios</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_1684923966697_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Análisis de comunidades</h3> <p>Examine los comentarios de las comunidades en línea para obtener información sobre las opiniones de los clientes, permitiendo el compromiso dirigido y el desarrollo de la estrategia</p></span> </div> </div> </div> </div> </div> <div class="span4 columns d-flex flex-flow-column mt-2 animation lazy fade-in "> <div class="cards__card flex-grow white-bg d-flex p-relative o-hidden rounded-large mt-5 mb-5 mt-lg-3 mb-lg-3 mt-xl-5 mb-xl-5 pt-6 pb-6 ps-6 pe-6 pt-md-8 pb-md-8 ps-md-8 pe-md-8 pt-lg-12 pb-lg-12 ps-lg-12 pe-lg-22"> <div class="cards__card-infos d-flex flex-flow-column flex-grow"> <div class="cards__card-description fw d-flex flex-flow-column flex-grow align-items-flex-start align-items-sm-flex-start align-items-md-flex-start align-items-lg-flex-start align-items-xl-flex-start text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left "> <div class="image-container d-flex nine-sixteen p-relative mb-4 min-w-13 w-13"> <img class="lazy t-0 s-0 fh fw object-fit-contain d-flex p-absolute" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Icons/call.svg" alt="" loading="lazy" width="78" height="60"> </div> <div class="description "> <span id="hs_cos_wrapper_module_1684923966697_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h3>Análisis de transcripción del centro de llamadas</h3> <p>Analizar las transcripciones de las interacciones del centro de llamadas, identificar las preocupaciones y las oportunidades de los clientes para mejorar los procesos de soporte</p></span> </div> </div> </div> </div> </div> </div> </div> </div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-19 product-row-5-background-layers product-row-5-vertical-alignment dnd-section product-row-5-background-color"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell cell_1688384500496-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-20 cell_1688384500496-row-0-background-image cell_1688384500496-row-0-background-layers dnd-row cell_1688384500496-row-0-vertical-alignment"> <div class="row-fluid "> <div class="span6 widget-span widget-type-cell cell_16883845004963-vertical-alignment 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1.902 0l1.519 4.674a1 1 0 00.95.69h4.915c.969 0 1.371 1.24.588 1.81l-3.976 2.888a1 1 0 00-.363 1.118l1.518 4.674c.3.922-.755 1.688-1.539 1.118l-3.975-2.888a1 1 0 00-1.176 0l-3.976 2.888c-.783.57-1.838-.197-1.538-1.118l1.518-4.674a1 1 0 00-.363-1.118L1.077 8.101c-.783-.57-.38-1.81.588-1.81h4.914a1 1 0 00.951-.69L9.05.927z" fill="url(#prefix__paint0_linear_750_1310)" /><defs><lineargradient id="prefix__paint0_linear_750_1310" x1="3.67" y1="18.248" x2="16.272" y2=".822" gradientunits="userSpaceOnUse"><stop stop-color="#F27E9D" /><stop offset=".179" stop-color="#F38794" /><stop offset=".472" stop-color="#F79E7B" /><stop offset=".842" stop-color="#FCC353" /><stop offset="1" stop-color="#FFD540" /></lineargradient></defs> </svg> </div> <div class="case-study__star ms-1 me-1"> <svg class="ms-1 me-1" width="20" height="19" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M9.049.927c.3-.921 1.603-.921 1.902 0l1.519 4.674a1 1 0 00.95.69h4.915c.969 0 1.371 1.24.588 1.81l-3.976 2.888a1 1 0 00-.363 1.118l1.518 4.674c.3.922-.755 1.688-1.539 1.118l-3.975-2.888a1 1 0 00-1.176 0l-3.976 2.888c-.783.57-1.838-.197-1.538-1.118l1.518-4.674a1 1 0 00-.363-1.118L1.077 8.101c-.783-.57-.38-1.81.588-1.81h4.914a1 1 0 00.951-.69L9.05.927z" fill="url(#prefix__paint0_linear_750_1310)" /><defs><lineargradient id="prefix__paint0_linear_750_1310" x1="3.67" y1="18.248" x2="16.272" y2=".822" gradientunits="userSpaceOnUse"><stop stop-color="#F27E9D" /><stop offset=".179" stop-color="#F38794" /><stop offset=".472" stop-color="#F79E7B" /><stop offset=".842" stop-color="#FCC353" /><stop offset="1" stop-color="#FFD540" /></lineargradient></defs> </svg> </div> </div> <span id="hs_cos_wrapper_module_168838450049612_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2 style="color: #ffffff;">Talkwalker nos ha permitido acceder a una conversación mucho más amplia alrededor de nuestra marca</h2></span> <div class="case-study__author"> <div class="case-study__author-name white-color display-xs-h6 display-sm-h6 display-md-h6 display-lg-h6 display-xl-h6 mb-0"><b>Jordan Schultz</b><br><span class="display-xs-body display-sm-body display-md-body display-lg-body display-xl-body">Gerente de redes sociales</span></div> </div> </div> </div> </div></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-24 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_168838450049613" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="buttons mt-n-2 mb-n-2 ms-n-2 me-n-2 animation lazy fade-in d-flex flex-flow-row-wrap justify-content-flex-start justify-content-sm-flex-start justify-content-md-flex-start justify-content-lg-flex-start justify-content-xl-flex-start"> <span class="mt-2 mb-2 ms-2 me-2"> <a id="button-lea-el-estudio-de-caso" href="https://www.talkwalker.com/case-studies/hellofresh-social-listening-ingredient" class="button d-inline-flex align-items-center justify-content-center third-gradient-hover-bg third-gradient-hover-border-color"> Lea el estudio de caso </a> </span> </div></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-25 product-row-6-background-image dnd-section product-row-6-vertical-alignment product-row-6-background-layers"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell product-dnd_partial-14-column-1-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-26 product-dnd_partial-14-column-1-row-0-vertical-alignment dnd-row"> <div class="row-fluid "> <div class="span5 widget-span widget-type-cell product-dnd_partial-14-column-2-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="5"> <div class="row-fluid-wrapper row-depth-1 row-number-27 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-14-module-3" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div id="product-dnd_partial-14-module-3" class="custom-rich-text custom-rich-text--checklist animation lazy fade-in text-align-left text-align-sm-left text-align-md-left text-align-lg-left text-align-xl-left mt-0 mt-sm-0 mt-md-0 mt-lg-0 mt-xl-0 mb-0 mb-sm-0 mb-md-0 mb-lg-0 mb-xl-0 pt-0 pt-sm-0 pt-md-0 pt-lg-0 pt-xl-0 pb-0 pb-sm-0 pb-md-0 pb-lg-0 pb-xl-0 ps-0 ps-sm-0 ps-md-0 ps-lg-0 ps-xl-0 pe-0 pe-sm-0 pe-md-0 pe-lg-0 pe-xl-0 "> <span id="hs_cos_wrapper_product-dnd_partial-14-module-3_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text" data-hs-cos-field="html"><h2 style="color: #ffffff;">Solicita una<span style="color: #eb5888;">&nbsp;Demostración</span></h2> <ul class="display-xs-h4 display-sm-h4 display-md-h4 display-lg-h4 display-xl-h4" style="color: #ffffff;"> <li>Experimente el poder de Talkwalker con una demostración a &nbsp;medida</li> <li>Nuestros expertos en el sector le ayudarán y guiarán en todo momento</li> </ul></span> </div> </div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-28 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-2 row-number-1 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-14-module-5" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="product-dnd_partial-14-module-5" class="image p-relative row-fluid justify-content-flex-start mt-n-4 mb-n-4 "> <div class="span2 image__container mt-4 mb-4 fw"> <picture class="image-container d-flex p-relative o-hidden square square-sm square-md square-lg square-xl no-rounded no-rounded-sm no-rounded-md -lg no-rounded-xl"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain 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data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Logos/g2-fall.webp" alt="Talkwalker awards"> </picture> </div> <div class="span2 image__container mt-4 mb-4 fw"> <picture class="image-container d-flex p-relative o-hidden square square-sm square-md square-lg square-xl no-rounded no-rounded-sm no-rounded-md -lg no-rounded-xl"> <img class="lazy d-flex p-absolute t-0 s-0 fw fh object-fit-contain object-position-top-center" data-src="https://26552728.fs1.hubspotusercontent-eu1.net/hubfs/26552728/Website/Logos/g2-best-roi.webp" alt="Talkwalker awards"> </picture> </div> </div> </div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> <div class="span1 widget-span widget-type-cell product-dnd_partial-14-column-8-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="5" data-w="1"> <div class="row-fluid-wrapper row-depth-1 row-number-1 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-14-module-9" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-space widget-type-space" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span class="hs-horizontal-spacer"></span></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> <div class="span6 widget-span widget-type-cell product-dnd_partial-14-column-10-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="6" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-2 product-dnd_partial-14-column-10-row-0-background-color product-dnd_partial-14-column-10-row-0-padding dnd-row product-dnd_partial-14-column-10-row-0-background-layers"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_product-dnd_partial-14-module-11" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-form widget-type-form" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <span id="hs_cos_wrapper_product-dnd_partial-14-module-11_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_form" style="" data-hs-cos-general-type="widget" data-hs-cos-type="form"><h3 id="hs_cos_wrapper_product-dnd_partial-14-module-11_title" class="hs_cos_wrapper form-title" data-hs-cos-general-type="widget_field" data-hs-cos-type="text">Complete el formulario para obtener su demostración personal de nuestros expertos en redes sociales</h3> <div id="hs_form_target_product-dnd_partial-14-module-11"></div> </span> </div> 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