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</span><span class="globalnav-link-text">Vision</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - airpods" class=" globalnav-item globalnav-item-airpods globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="/uk/airpods/" data-globalnav-item-name="airpods" data-topnav-flyout-trigger-compact="true" data-analytics-title="airpods" data-analytics-element-engagement="hover - airpods" aria-label="AirPods" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-airpods"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 43 44" width="43" xmlns="http://www.w3.org/2000/svg"><path d="m11.7153 19.6836h.961v.937h.094c.187-.615.914-1.048 1.752-1.048.164 0 .375.011.504.029v1.008c-.082-.024-.446-.059-.645-.059-.961 0-1.658.645-1.658 1.535v3.914h-1.008zm28.135-.111c1.324 0 2.244.656 2.379 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1.6992-1.8047 0-2.8946-1.2656-2.8946-3.2461zm1.0606-.5449h3.4922c-.1055-1.248-.7969-1.8398-1.7285-1.8398-.9376 0-1.6524.6386-1.7637 1.8398zm5.9912-2.6367h1.0195v.9492h.0938c.3164-.668.9082-1.0605 1.8398-1.0605 1.418 0 2.209.8379 2.209 2.3379v4.0898h-1.0195v-3.8438c0-1.1367-.4688-1.6816-1.4766-1.6816s-1.6465.6797-1.6465 1.7871v3.7383h-1.0195zm7.2802 4.6758v-3.832h-.9961v-.8438h.9961v-1.6348h1.0547v1.6348h1.3828v.8438h-1.3828v3.5742c0 .7441.2578 1.043.9141 1.043.1816 0 .2812-.0059.4688-.0234v.8672c-.1992.0352-.3926.0586-.5918.0586-1.3008-.0001-1.8458-.4806-1.8458-1.6876z"/></svg></span><span class="globalnav-link-text">Entertainment</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - accessories" class=" globalnav-item globalnav-item-accessories globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="/uk/shop/goto/buy_accessories" data-globalnav-item-name="accessories" 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id="globalnav-menubutton-link-search" href="/uk/search" data-topnav-flyout-trigger-regular="true" data-topnav-flyout-trigger-compact="true" aria-label="Search apple.com" data-analytics-title="open - search field" class="globalnav-link globalnav-link-search"><span class="globalnav-image-regular"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="44px" viewBox="0 0 15 44"> <path d="M14.298,27.202l-3.87-3.87c0.701-0.929,1.122-2.081,1.122-3.332c0-3.06-2.489-5.55-5.55-5.55c-3.06,0-5.55,2.49-5.55,5.55 c0,3.061,2.49,5.55,5.55,5.55c1.251,0,2.403-0.421,3.332-1.122l3.87,3.87c0.151,0.151,0.35,0.228,0.548,0.228 s0.396-0.076,0.548-0.228C14.601,27.995,14.601,27.505,14.298,27.202z M1.55,20c0-2.454,1.997-4.45,4.45-4.45 c2.454,0,4.45,1.997,4.45,4.45S8.454,24.45,6,24.45C3.546,24.45,1.55,22.454,1.55,20z"/> </svg> </span><span class="globalnav-image-compact"><svg height="48" viewBox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"><path d="m16.2294 29.9556-4.1755-4.0821a6.4711 6.4711 0 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nav" role="navigation" aria-label="Local"> <div class="ac-ln-wrapper"> <div class="ac-ln-background"></div> <div class="ac-ln-content"> <div class="ac-ln-title"> <a href="/uk/support/products/" data-analytics-title="product index">AppleCare Products</a> </div> <div class="ac-ln-menu"> <a href="#ac-ln-menustate" class="ac-ln-menucta-anchor ac-ln-menucta-anchor-open" id="ac-ln-menustate-open" role="button"> <span class="ac-ln-menucta-anchor-label">Local Nav Open Menu</span> </a> <a href="#" class="ac-ln-menucta-anchor ac-ln-menucta-anchor-close" id="ac-ln-menustate-close" role="button"> <span class="ac-ln-menucta-anchor-label">Local Nav Close Menu</span> </a> <div class="ac-ln-menu-tray"> <ul class="ac-ln-menu-items"> <li class="ac-ln-menu-item"> <a href="/uk/support/products/mac/" class="ac-ln-menu-link" data-analytics-title="mac">Mac</a> </li> <li class="ac-ln-menu-item"> <a href="/uk/support/products/ipad/" class="ac-ln-menu-link" data-analytics-title="ipad">iPad</a> </li> <li 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class="ac-ln-button" href="https://mysupport.apple.com/add-coverage/" data-analytics-title="buy" data-analytics-exit-link>Buy <span class="ac-ln-action-product">buy AppleCare products</span></a> </div> </div> </div> </div> </div> </nav> <label id="ac-ln-curtain" for="ac-ln-menustate"></label> <script type="text/javascript" src="/ac/localnav/9/scripts/ac-localnav.built.js"></script> <main id="main" class="main" role="main" data-page-type="iphone"> <section class="section section-hero" data-analytics-section-engagement="name:hero"> <div class="section-content"> <div class="row lockupBottom"> <div class="column large-12 large-centered small-12"> <figure class="image-hero-icon"></figure> <h1 class="typography-headline-elevated large-10 large-centered small-12">Service and support from the people who know your iPhone best.</h1> <p class="typography-intro-elevated">Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.</p> <figure class="image-hero-lockup"></figure> </div> </div> </div> </section> <section class="section section-watch-the-film-banner alt-support" data-analytics-section-engagement="name:watch the film banner"> <div class="section-content"> <div class="watch-the-film-centered"> <a id="film-support-iphone" data-analytics-id="film-support-iphone" data-analytics-title="" href="/105/media/uk/support/products/2024/51ea23a6-094c-414a-8085-574136a761e1/films/anthem/support-anthem-tpl-uk-2024_16x9.m3u8" data-films-modal-link role="button" class="thumbnail thumbnail-fullsize"> <figure class="thumbnail-image thumbnail-image-alt"></figure> <span class="thumbnail-scrim"></span> <span class="thumbnail-copy">Watch the film<span class="visuallyhidden"> about AppleCare iPhone</span></span> </a> </div> </div> </section> <section class="section section-applecare" data-analytics-section-engagement="name:applecare+"> <div class="section-content"> <div class="row"> <div class="column large-11 large-centered small-12 small-uncentered"> <h2 class="typography-applecare-headline">Enjoy peace of mind when you buy AppleCare+ for iPhone.</h2> <p class="typography-intro-elevated">Both AppleCare+ and AppleCare+ with Theft and Loss are insurance products that provide 24/7 priority tech support<sup><a href="#footnote-1" class="footnote">1</a></sup> and hardware coverage,<sup><a href="#footnote-2" class="footnote">2</a></sup> including unlimited incidents of accidental damage protection.<sup><a href="#footnote-3" class="footnote">3</a></sup> You can even add theft and loss protection, depending on the policy you choose. Coverage begins on your AppleCare+ purchase date.</p> <p class="typography-intro-elevated">AppleCare+ benefits are separate from a consumer’s right to a free-of-charge repair or replacement, by the seller, of goods that do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights; however, various factors may impact your eligibility to receive these remedies. For more details, click <a href="/uk/legal/statutory-warranty/">here</a>.</p> </div> </div> <div class="row badges-container"> <div class="column large-3 small-12 badge-container"> <figure class="badge badge-center"> <div class="badge-content"> <figure class="image-hardware-coverage-icon"></figure> <span class="badge-caption">Apple-certified service and support coverage</span> </div> </figure> </div> <div class="column large-3 small-12 badge-container"> <figure class="badge badge-center"> <div class="badge-content"> <figure class="image-technical-support-icon"></figure> <span class="badge-caption">24/7 priority access to technical support</span> </div> </figure> </div> <div class="column large-3 small-12 badge-container"> <figure class="badge badge-center"> <div class="badge-content"> <figure class="image-accidental-damage-icon"></figure> <span class="badge-caption">Get unlimited incidents of accidental damage protection<sup><a href="#footnote-3" class="footnote">3</a></sup></span> </div> </figure> </div> <div class="column large-3 small-12 badge-container"> <figure class="badge badge-center"> <div class="badge-content"> <figure class="image-battery-coverage-icon"></figure> <span class="badge-caption">Battery service coverage<sup><a href="#footnote-3" class="footnote">3</a></sup></span> </div> </figure> </div> </div> </div> </section> <section class="section section-coverage" data-analytics-section-engagement="name:coverage"> <div class="section-content"> <div class="row heading-row"> <div class="column large-10 large-centered small-12 small-uncentered"> <h2 class="typography-headline">Choose the coverage that’s right for you.</h2> </div> </div> </div> </section> <section class="section section-iphone" data-analytics-section-engagement="name:applecare+ for iphone"> <div class="section-content"> <div class="row"> <hr class="column large-10 large-centered small-12 small-uncentered" /> </div> <div class="row"> <div class="column large-3 large-offset-1 small-12 small-offset-0 heading-column"> <h2 class="typography-headline-reduced">AppleCare+</h2> </div> <div class="column large-6 large-offset-1 small-12 small-offset-0"> <p>AppleCare+ for iPhone includes unlimited incidents of accidental damage protection.<sup><a href="#footnote-3" class="footnote">3</a></sup> Each incident is subject to the excess fees listed below. In addition, you’ll get battery service, Express Replacement Service<sup><a href="#footnote-3" class="footnote">3</a></sup> and 24/7 priority access to Apple experts.<sup><a href="#footnote-1" class="footnote">1</a></sup></p> </div> </div> </div> </section> <section class="section section-theft" data-analytics-section-engagement="name:applecare+ with theft and loss"> <div class="section-content"> <div class="row"> <hr class="column large-10 large-centered small-12 small-uncentered" /> </div> <div class="row"> <div class="column large-3 large-offset-1 small-12 small-offset-0 heading-column"> <h2 class="typography-headline-reduced">AppleCare+ with Theft and Loss</h2> </div> <div class="column large-6 large-offset-1 small-12 small-offset-0"> <p>Get everything included in AppleCare+ and up to two incidents of theft or loss coverage every 12 months.<sup><a href="#footnote-3" class="footnote">3</a></sup> Each incident is subject to the excess fee listed below. <br /><br /> Theft and loss coverage requires you to have Find My enabled on your device at the time it is lost or stolen and throughout the claims process.<sup><a href="#footnote-4" class="footnote">4</a></sup></p> </div> </div> <div class="row"> <hr class="column large-10 large-centered small-12 small-uncentered" /> </div> </div> </section> <section class="section section-technical" data-analytics-section-engagement="name:one stop"> <div class="section-content"> <div class="row"> <div class="column large-4 large-offset-1 small-12 small-offset-0 heading-column"> <h2 class="typography-headline">One stop for support</h2> <div class="column large-5 small-12"> <figure class="icon-support"></figure> <figcaption class="typography-caption">Minimise the amount of time without your iPhone with Express Replacement Service</figcaption> </div> </div> <div class="column large-6 small-12"> <p>Because Apple designs iPhone, iOS and many applications, iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.</p> <ul> <li>24/7 priority access to Apple experts by chat or phone</li> <li>Same-day service in most major cities worldwide<sup><a href="#footnote-5" class="footnote">5</a></sup></li> <li><a href="https://support.apple.com/en-gb/iphone/repair/service/express-replacement" data-analytics-title="express replacement service" data-analytics-exit-link>Express Replacement Service</a>: we’ll send you a replacement device so you don’t have to wait for a repair<sup><a href="#footnote-3" class="footnote">3</a></sup></li> <li><a href="https://support.apple.com/en-gb/iphone/theft-loss-claims" data-analytics-title="theft and loss coverage" data-analytics-exit-link>Theft and Loss coverage</a>: If your iPhone is lost or stolen, a replacement can be shipped to you in any country where Theft and Loss coverage is available<sup><a href="#footnote-5" class="footnote">5</a></sup></li> </ul> </div> </div> </div> </section> <section class="section section-hardware" data-analytics-section-engagement="name:hardware"> <div class="section-content"> <div class="row"> <div class="column large-4 large-offset-1 small-12 small-offset-0 heading-column"> <h2 class="typography-headline">Additional hardware coverage</h2> <div class="column large-5 small-12"> <figure class="icon-accidental-damage"></figure> <figcaption class="typography-caption">Get unlimited incidents of accidental damage protection<sup><a href="#footnote-3" class="footnote">3</a></sup></figcaption> </div> <div class="column large-5 large-offset-1 small-offset-0 small-12"> <figure class="icon-battery-status"></figure> <figcaption class="typography-caption">Get battery service if it retains less than 80% of its original capacity</figcaption> </div> </div> <div class="column large-6 small-12"> <p>Both AppleCare+ policies provide repair or replacement hardware service for your iPhone. Depending on the policy you choose, you’ll get unlimited incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months.<sup><a href="#footnote-3" class="footnote">3</a></sup> Each incident is subject to an excess fee. See the table above for details. Coverage includes the following:</p> <ul> <li>Your iPhone</li> <li>Battery<sup><a href="#footnote-3" class="footnote">3</a></sup></li> <li>Included cable</li> </ul> </div> </div> </div> </section> <section class="section section-software" data-analytics-section-engagement="name:software"> <div class="section-content"> <div class="row"> <div class="column large-4 large-offset-1 small-12 small-offset-0 heading-column"> <h2 class="typography-headline">Software support</h2> <div class="column large-5 small-12"> <figure class="icon-ios"></figure> <figcaption class="typography-caption">Get priority access to Apple experts for support using iOS and more</figcaption> </div> </div> <div class="column large-6 small-12"> <p>With AppleCare+ for iPhone, Apple experts can help troubleshoot issues with your iPhone, iOS, iCloud and Apple‑branded apps, including:<sup><a href="#footnote-1" class="footnote">1</a></sup></p> <ul> <li>Using iOS and iCloud</li> <li>Connecting to wireless networks</li> <li>Questions about Apple-branded iPhone apps such as FaceTime, Mail and Calendar</li> </ul> </div> </div> </div> </section> <section class="section section-plans" data-analytics-section-engagement="name:plans"> <div class="section-content" data-pricing-hide-all="applecare-theft-iphone-16-pro-iphone-16-pro-max-m,applecare-theft-iphone-16-pro-iphone-16-pro-max-2y,applecare-theft-iphone-16-plus-iphone-15-plus-iphone-14-plus-m,applecare-theft-iphone-16-plus-iphone-15-plus-iphone-14-plus-2y,applecare-theft-iphone-16-iphone-15-iphone-14-m,applecare-theft-iphone-16-iphone-15-iphone-14-2y,applecare-theft-iphone-se-3rd-gen-m,applecare-theft-iphone-se-3rd-gen-2y,applecare-plus-iphone-16-pro-iphone-16-pro-max-m,applecare-plus-iphone-16-pro-iphone-16-pro-max-2y,applecare-plus-iphone-16-plus-iphone-15-plus-iphone-14-plus-m,applecare-plus-iphone-16-plus-iphone-15-plus-iphone-14-plus-2y,applecare-plus-iphone-16-iphone-15-iphone-14-m,applecare-plus-iphone-16-iphone-15-iphone-14-2y,applecare-plus-iphone-se-3rd-gen-m,applecare-plus-iphone-se-3rd-gen-2y"> <div class="row"> <div class="column large-4 large-offset-1 medium-3 small-12 small-offset-0 section-headline"> <h2 class="typography-headline-reduced">Protect your iPhone</h2> </div> <div class="column column-plan-group large-6 medium-7 medium-offset-1 small-12 small-offset-0"> <div class="applecare-plan pricing-columns-2 is-first" data-pricing-hide-all="applecare-theft-iphone-16-pro-iphone-16-pro-max-m,applecare-theft-iphone-16-pro-iphone-16-pro-max-2y,applecare-theft-iphone-16-plus-iphone-15-plus-iphone-14-plus-m,applecare-theft-iphone-16-plus-iphone-15-plus-iphone-14-plus-2y,applecare-theft-iphone-16-iphone-15-iphone-14-m,applecare-theft-iphone-16-iphone-15-iphone-14-2y,applecare-theft-iphone-se-3rd-gen-m,applecare-theft-iphone-se-3rd-gen-2y"> <h2 class="typography-eyebrow">AppleCare+ with Theft and Loss</h2> <p>You can buy coverage on a fixed-term plan or on a monthly plan that will automatically renew until cancelled.</p> <div class="flex-row column-labels typography-pricing-body-semibold"> <div class="column column-1 column-dynamic-pricing"> <p>Monthly</p> </div> <div class="column column-2 column-dynamic-pricing is-last"> <p>2 yrs</p> </div> </div> <div class="flex-row pricing-row" data-pricing-hide-all="applecare-theft-iphone-16-pro-iphone-16-pro-max-m,applecare-theft-iphone-16-pro-iphone-16-pro-max-2y"> <div class="column column-product-group"> <p>iPhone 16 Pro, iPhone 16 Pro Max</p> </div> <div class="column column-1 column-dynamic-pricing"> <p> <span data-pricing-product="applecare-theft-iphone-16-pro-iphone-16-pro-max-m" data-product-template="${price.display.smart}"></span> </p> </div> <div class="column column-2 column-dynamic-pricing is-last"> <p> <span data-pricing-product="applecare-theft-iphone-16-pro-iphone-16-pro-max-2y" data-product-template="${price.display.smart}"></span> </p> </div> </div> <div class="flex-row pricing-row" data-pricing-hide-all="applecare-theft-iphone-16-plus-iphone-15-plus-iphone-14-plus-m,applecare-theft-iphone-16-plus-iphone-15-plus-iphone-14-plus-2y"> <div class="column column-product-group"> <p>iPhone 16 Plus, iPhone 15 Plus, iPhone 14 Plus</p> </div> <div class="column column-1 column-dynamic-pricing"> <p> <span data-pricing-product="applecare-theft-iphone-16-plus-iphone-15-plus-iphone-14-plus-m" data-product-template="${price.display.smart}"></span> </p> </div> <div class="column column-2 column-dynamic-pricing is-last"> <p> <span data-pricing-product="applecare-theft-iphone-16-plus-iphone-15-plus-iphone-14-plus-2y" data-product-template="${price.display.smart}"></span> </p> </div> </div> <div class="flex-row pricing-row" data-pricing-hide-all="applecare-theft-iphone-16-iphone-15-iphone-14-m,applecare-theft-iphone-16-iphone-15-iphone-14-2y"> <div class="column column-product-group"> <p>iPhone 16, iPhone 15, iPhone 14</p> </div> <div class="column column-1 column-dynamic-pricing"> <p> <span data-pricing-product="applecare-theft-iphone-16-iphone-15-iphone-14-m" data-product-template="${price.display.smart}"></span> </p> </div> <div class="column column-2 column-dynamic-pricing is-last"> <p> <span data-pricing-product="applecare-theft-iphone-16-iphone-15-iphone-14-2y" data-product-template="${price.display.smart}"></span> </p> </div> </div> <div class="flex-row pricing-row" data-pricing-hide-all="applecare-theft-iphone-se-3rd-gen-m,applecare-theft-iphone-se-3rd-gen-2y"> <div class="column column-product-group"> <p>iPhone SE (3rd generation)</p> </div> <div class="column column-1 column-dynamic-pricing"> <p> <span data-pricing-product="applecare-theft-iphone-se-3rd-gen-m" data-product-template="${price.display.smart}"></span> </p> </div> <div class="column column-2 column-dynamic-pricing is-last"> <p> <span data-pricing-product="applecare-theft-iphone-se-3rd-gen-2y" data-product-template="${price.display.smart}"></span> </p> </div> </div> </div> <div class="applecare-plan pricing-columns-2" data-pricing-hide-all="applecare-plus-iphone-16-pro-iphone-16-pro-max-m,applecare-plus-iphone-16-pro-iphone-16-pro-max-2y,applecare-plus-iphone-16-plus-iphone-15-plus-iphone-14-plus-m,applecare-plus-iphone-16-plus-iphone-15-plus-iphone-14-plus-2y,applecare-plus-iphone-16-iphone-15-iphone-14-m,applecare-plus-iphone-16-iphone-15-iphone-14-2y,applecare-plus-iphone-se-3rd-gen-m,applecare-plus-iphone-se-3rd-gen-2y"> <h2 class="typography-eyebrow">AppleCare+</h2> <p>You can buy coverage on a fixed-term plan or on a monthly plan that will automatically renew until cancelled.</p> <div class="flex-row column-labels typography-pricing-body-semibold"> <div class="column column-1 column-dynamic-pricing"> <p>Monthly</p> </div> <div class="column column-2 column-dynamic-pricing is-last"> <p>2 yrs</p> </div> </div> <div class="flex-row pricing-row" data-pricing-hide-all="applecare-plus-iphone-16-pro-iphone-16-pro-max-m,applecare-plus-iphone-16-pro-iphone-16-pro-max-2y"> <div class="column column-product-group"> <p>iPhone 16 Pro, iPhone 16 Pro Max</p> </div> <div class="column column-1 column-dynamic-pricing"> <p> <span data-pricing-product="applecare-plus-iphone-16-pro-iphone-16-pro-max-m" data-product-template="${price.display.smart}"></span> </p> </div> <div class="column column-2 column-dynamic-pricing is-last"> <p> <span data-pricing-product="applecare-plus-iphone-16-pro-iphone-16-pro-max-2y" data-product-template="${price.display.smart}"></span> </p> </div> </div> <div class="flex-row pricing-row" data-pricing-hide-all="applecare-plus-iphone-16-plus-iphone-15-plus-iphone-14-plus-m,applecare-plus-iphone-16-plus-iphone-15-plus-iphone-14-plus-2y"> <div class="column column-product-group"> <p>iPhone 16 Plus, iPhone 15 Plus, iPhone 14 Plus</p> </div> <div class="column column-1 column-dynamic-pricing"> <p> <span data-pricing-product="applecare-plus-iphone-16-plus-iphone-15-plus-iphone-14-plus-m" data-product-template="${price.display.smart}"></span> </p> </div> <div class="column column-2 column-dynamic-pricing is-last"> <p> <span data-pricing-product="applecare-plus-iphone-16-plus-iphone-15-plus-iphone-14-plus-2y" data-product-template="${price.display.smart}"></span> </p> </div> </div> <div class="flex-row pricing-row" data-pricing-hide-all="applecare-plus-iphone-16-iphone-15-iphone-14-m,applecare-plus-iphone-16-iphone-15-iphone-14-2y"> <div class="column column-product-group"> <p>iPhone 16, iPhone 15, iPhone 14</p> </div> <div class="column column-1 column-dynamic-pricing"> <p> <span data-pricing-product="applecare-plus-iphone-16-iphone-15-iphone-14-m" data-product-template="${price.display.smart}"></span> </p> </div> <div class="column column-2 column-dynamic-pricing is-last"> <p> <span data-pricing-product="applecare-plus-iphone-16-iphone-15-iphone-14-2y" data-product-template="${price.display.smart}"></span> </p> </div> </div> <div class="flex-row pricing-row" data-pricing-hide-all="applecare-plus-iphone-se-3rd-gen-m,applecare-plus-iphone-se-3rd-gen-2y"> <div class="column column-product-group"> <p>iPhone SE (3rd generation)</p> </div> <div class="column column-1 column-dynamic-pricing"> <p> <span data-pricing-product="applecare-plus-iphone-se-3rd-gen-m" data-product-template="${price.display.smart}"></span> </p> </div> <div class="column column-2 column-dynamic-pricing is-last"> <p> <span data-pricing-product="applecare-plus-iphone-se-3rd-gen-2y" data-product-template="${price.display.smart}"></span> </p> </div> </div> </div> </div> <div class="static-plans"> <div class="column column-plan-group large-6 large-offset-5 medium-7 medium-offset-5 small-12 small-offset-0"> <div class="applecare-plan"> <h2 class="typography-eyebrow">Service fees and deductibles at a glance</h2> <div class="flex-row column-label typography-pricing-body-semibold"> <div class="column column-12"> <p>Incidents covered</p> </div> </div> <div class="flex-row"> <div class="column column-product-group"> <p>Screen or back glass<sup><a href="#footnote-3" class="footnote">3</a></sup> damage</p> </div> <div class="column column-1 column-dynamic-pricing"> <p>£25</p> </div> </div> <div class="flex-row"> <div class="column column-product-group"> <p>Other accidental damage</p> </div> <div class="column column-1 column-dynamic-pricing"> <p>£79</p> </div> </div> <div class="flex-row"> <div class="column column-product-group"> <p>Theft or loss</p> </div> <div class="column column-1 column-dynamic-pricing"> <p>£109</p> </div> </div> </div> </div> </div> </div> </div> </section> <section class="section section-how-to-buy" data-analytics-section-engagement="name:how to buy"> <div class="section-content"> <div class="row noproducts"> <div class="column large-10 large-centered small-12"> <h2 class="typography-headline">How to buy</h2> <div class="copy-section-1"> <ol class="list"> <li>Purchase either AppleCare+ policy with your new iPhone.</li> <li>Or buy it within 60 days of your iPhone purchase:</li> <ul> <li><span class="iphone-device-display-none">On your iPhone</span><a href="https://coverage.apple.com/ac4V9NF" class="all-device-display-none iphone-device-display-inline" data-analytics-title="on your iphone" data-analytics-exit-link>On your iPhone</a> (go to Settings > General > About and choose Add AppleCare+ Coverage)</li> <li><a href="https://mysupport.apple.com/add-coverage?productTypeId=SG003" data-analytics-title="online - how to buy" data-analytics-exit-link>Online</a> (requires you to verify your serial number and run a remote diagnostic)</li> <li>At an <a href="/uk/retail/storelist/" data-analytics-title="apple store">Apple Store</a> (inspection of iPhone and proof of purchase are required)</li> <li>By calling 0800 107 6285 (requires you to run a remote diagnostic and provide proof of purchase)</li> </ul> </ol> </div> <div class="copy-section-2"> <p>For information on how to renew an existing plan, click <a href="https://support.apple.com/en-gb/HT210580" data-analytics-title="click here - renew plan" data-analytics-exit-link>here</a>.</p> </div> </div> </div> <div class="row noproducts"> <div class="column large-10 large-centered small-12"> <p class="copy-section-2">AppleCare+ products are not available in the Channel Islands and Isle of Man.</p> <p class="copy-section-3">Theft and loss coverage requires you to have Find My enabled on your device at the time it is lost or stolen and throughout the claims process.<sup><a href="#footnote-4" class="footnote">4</a></sup></p> <p class="copy-section-3">See AppleCare+ <a href="/uk/legal/sales-support/applecare/applecareplus/uk/" data-analytics-title="applecare+ for iphone terms and conditions">Terms and Conditions</a> or AppleCare+ with Theft and Loss <a href="/uk/legal/sales-support/applecare/applecareplus/uk/tl/" data-analytics-title="theft and loss insurance documentation">Terms and Conditions</a> for complete product details.</p> </div> </div> </div> </section> <section class="section section-support" data-analytics-section-engagement="name:additional support"> <div class="section-content"> <div class="row heading-row"> <div class="column large-12 small-12"> <h2 class="typography-headline">Additional Support</h2> </div> </div> <div class="row"> <div class="column large-6 small-12 chat-support"> <figure class="image-chat-support-icon"></figure> <h2 class="headline typography-support-headline">Get support by phone or chat,<br /> set up a repair and more.</h2> <p>Find your Apple Support phone number <a href="https://support.apple.com/en-gb/HT201232" data-analytics-title="find your apple support number here" data-analytics-exit-link>here</a>.</p> <a href="https://getsupport.apple.com/" data-analytics-title="contact apple support" data-analytics-exit-link class="icon-wrapper"><span class="icon-copy">Contact Apple Support</span><span class="icon icon-after more"></span></a> </div> <div class="column large-6 small-12 support-app"> <figure class="image-support-app-icon"></figure> <h2 class="headline typography-support-headline">Get support for all your<br /> Apple devices in one app.</h2> <a href="https://itunes.apple.com/gb/app/apple-support/id1130498044?mt=8" data-analytics-title="get the apple support app" data-analytics-exit-link class="icon-wrapper"><span class="icon-copy">Get the Apple Support app</span><span class="icon icon-after more"></span></a> </div> </div> </div> </section> </main>  <footer id="ac-globalfooter" class="no-js" lang="en-GB" dir="ltr" data-analytics-region="global footer" role="contentinfo" aria-labelledby="ac-gf-label"> <div class="ac-gf-content"> <h2 class="ac-gf-label" id="ac-gf-label">Apple Footer</h2> <section class="ac-gf-sosumi" data-nosnippet aria-label="Footnotes"> <ol> <li id="footnote-1">Local telephone charges may apply. Telephone numbers and hours of operation may vary and are subject to change. Technical Support Coverage gives access to technical advice for which a customer may otherwise be charged a fee.</li> <li id="footnote-2">Coverage starts from the date you purchase an AppleCare+ policy. This means that if you purchase AppleCare+ up to 60 days after you purchase your iPhone, you will only receive AppleCare+ Hardware Coverage from that date. Your Technical Support Coverage starts on expiry of your 90 days of complimentary technical support cover provided by Apple, which starts on the date you purchase your iPhone.</li> <li id="footnote-3">AppleCare+ products are available only for iPhone and its original included accessories. Both AppleCare+ products provide protection against (i) batteries that retain less than 80% of their original capacity, and (ii) unlimited incidents of accidental damage. AppleCare+ with Theft and Loss also provides coverage for up to two incidents of theft or loss every 12 months. Each incident is subject to an excess fee of £25 for a screen replacement or back glass damage, £79 for other accidental damage, or £109 for theft or loss. The back glass damage excess fee is only available for iPhone 12, iPhone 13, iPhone 14, iPhone 15 and iPhone 16 models. Any unused theft and loss incidents will expire after 12 months and you will get two more theft and loss incidents to use within the next 12 months of continued coverage. Express Replacement Service is not available under the screen replacement or back glass damage excess fee. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. See AppleCare+ <a href="/uk/legal/sales-support/applecare/applecareplus/uk/">Terms and Conditions</a> or AppleCare+ with Theft and Loss <a href="/uk/legal/sales-support/applecare/applecareplus/uk/tl/">Terms and Conditions</a> for full details.</li> <li id="footnote-4"> <p>Theft and loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen. Find My iPhone should remain enabled and your iPhone should remain associated with your Apple ID throughout the theft or loss claims process. During the theft or loss claims process, you will be asked to erase your missing device, disable it and transfer ownership before you can be issued a new device. <br /> <br /> To ensure that you can sign in and access Find My iPhone, it’s important to remember your Apple ID and password and keep your account information up to date. If you use two-factor authentication for Apple ID, it’s recommended that you add an additional trusted phone number to your account so that you can receive the six-digit verification code required to sign in even if your iPhone is missing. <br /> <br /> After initiating your theft or loss claim with Apple, you will be asked to finalise your claim on AIG’s website at <a href="https://www.aigtheftandloss.uk" rel="nofollow">www.aigtheftandloss.uk</a>.</p> </li> <li id="footnote-5">Same-day service availability and options may vary by region and iPhone model. For international service, Apple may repair or replace your iPhone and iPhone parts with a comparable iPhone model or parts that comply with local standards. Same-day replacement is not available for theft/loss claims. Service coverage is subject to the Terms and Conditions of AppleCare+ or AppleCare+ with Theft and Loss. International replacement of lost or stolen devices is subject to availability and options may vary by region and iPhone model. For complete details, see the <a href="/uk/legal/sales-support/applecare/applecareplus/uk/">AppleCare+ for iPhone Terms and Conditions</a> and the <a href="/uk/legal/sales-support/applecare/applecareplus/uk/tl/" rel="nofollow">Theft and Loss Insurance Documentation</a> applicable to your region.</li> </ol> <ul> <li>AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. For details, click <a href="/uk/legal/statutory-warranty/">here</a>. Purchase of AppleCare+ is not required to purchase iPhone.</li> <li>AppleCare+ products are insurance policies issued by American International Group UK. Limited and distributed in the UK by Apple Distribution International Limited or Apple Retail UK Limited, depending on where AppleCare+ is purchased. For further information please see the terms and conditions. In respect of its activities with UK customers, Apple Distribution International Limited is an Appointed Representative of Apple Retail UK Limited which is authorised and regulated by the Financial Conduct Authority. For further information, please visit <a href="https://register.fca.org.uk/s/">register.fca.org.uk/s</a>. Apple Distribution International Limited is also regulated by the Central Bank of Ireland, but is not authorised or regulated in the UK. Benefits included under AppleCare+ products are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction.</li> <li>This Insurance is underwritten by American International Group UK Limited and is registered in England under number 10737370. Registered office: The AIG Building, 58 Fenchurch Street, London, EC3M 4AB, United Kingdom. American International Group UK Limited is a member of the Association of British Insurers. American International Group UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (FRN: 781109). This information can be checked by visiting the FS Register at <a href="https://www.fca.org.uk/register" rel="nofollow">www.fca.org.uk/register</a>.</li> </ul> </section> <nav class="ac-gf-breadcrumbs" aria-label="Breadcrumbs" role="navigation"> <a href="/uk/" class="home ac-gf-breadcrumbs-home"> <span class="ac-gf-breadcrumbs-home-icon" aria-hidden="true"></span> <span class="ac-gf-breadcrumbs-home-label">Apple</span> <span class="ac-gf-breadcrumbs-home-chevron"></span> <span class="ac-gf-breadcrumbs-home-mask"></span> </a> <div class="ac-gf-breadcrumbs-path"> <ol class="ac-gf-breadcrumbs-list" vocab="http://schema.org/" typeof="BreadcrumbList"> <li class="ac-gf-breadcrumbs-item" property="itemListElement" typeof="ListItem"> <a class="ac-gf-breadcrumbs-link" href="/uk/support/" property="item" typeof="WebPage"><span property="name">Support</span></a> <meta property="position" content="1" /> </li> <li class="ac-gf-breadcrumbs-item" property="itemListElement" typeof="ListItem"> <a 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class="ac-gf-directory-column-section-list" role="list"> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/uk/shop/goto/store" data-analytics-title="store">Store</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/uk/mac/" data-analytics-title="mac">Mac</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/uk/ipad/" data-analytics-title="ipad">iPad</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/uk/iphone/" data-analytics-title="iphone">iPhone</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/uk/watch/" data-analytics-title="watch">Watch</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a 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href="/uk/shop/goto/giftcards" data-analytics-title="gift cards">Gift Cards</a></li> </ul> </div> <div class="ac-gf-directory-column-section"> <h3 class="ac-gf-directory-column-section-title"> <span class="ac-gf-directory-column-section-title-text">Apple Wallet</span> <button class="ac-gf-directory-column-section-title-button" disabled> <span class="ac-gf-directory-column-section-title-text">Apple Wallet</span> <span class="ac-gf-directory-column-section-title-icon" aria-hidden="true"></span> </button> </h3> <ul id="footer-directory-column-section-applewallet" class="ac-gf-directory-column-section-list" role="list"> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/uk/wallet/" data-analytics-title="wallet">Wallet</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/uk/apple-pay/" data-analytics-title="apple pay">Apple Pay</a></li> </ul> </div> </div> <div class="ac-gf-directory-column"> <div class="ac-gf-directory-column-section"> <h3 class="ac-gf-directory-column-section-title"> <span class="ac-gf-directory-column-section-title-text">Account</span> <button class="ac-gf-directory-column-section-title-button" disabled> <span class="ac-gf-directory-column-section-title-text">Account</span> <span class="ac-gf-directory-column-section-title-icon" aria-hidden="true"></span> </button> </h3> <ul id="footer-directory-column-section-accounts" class="ac-gf-directory-column-section-list" role="list"> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="https://account.apple.com/uk/" data-analytics-title="apple account" data-analytics-exit-link>Manage Your Apple Account</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/uk/shop/goto/account" data-analytics-title="apple store account">Apple Store Account</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="https://www.icloud.com" data-analytics-title="icloud.com" data-analytics-exit-link>iCloud.com</a></li> </ul> </div> <div class="ac-gf-directory-column-section"> <h3 class="ac-gf-directory-column-section-title"> <span class="ac-gf-directory-column-section-title-text">Entertainment</span> <button class="ac-gf-directory-column-section-title-button" disabled> <span class="ac-gf-directory-column-section-title-text">Entertainment</span> <span class="ac-gf-directory-column-section-title-icon" aria-hidden="true"></span> </button> </h3> <ul id="footer-directory-column-section-entertainment" class="ac-gf-directory-column-section-list" role="list"> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/uk/apple-one/" data-analytics-title="apple one">Apple One</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/uk/apple-tv-plus/" data-analytics-title="apple tv plus">Apple TV+</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/uk/apple-music/" data-analytics-title="apple music">Apple Music</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/uk/apple-arcade/" data-analytics-title="apple arcade">Apple Arcade</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/uk/apple-fitness-plus/" data-analytics-title="apple fitness plus">Apple Fitness+</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/uk/apple-news/" data-analytics-title="apple news plus">Apple News+</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/uk/apple-podcasts/" data-analytics-title="apple podcasts">Apple Podcasts</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/uk/apple-books/" data-analytics-title="apple books">Apple Books</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/uk/app-store/" data-analytics-title="app store">App Store</a></li> </ul> </div> </div> <div class="ac-gf-directory-column"> <div class="ac-gf-directory-column-section"> <h3 class="ac-gf-directory-column-section-title"> <span class="ac-gf-directory-column-section-title-text">Apple Store</span> <button class="ac-gf-directory-column-section-title-button" disabled> <span class="ac-gf-directory-column-section-title-text">Apple Store</span> <span class="ac-gf-directory-column-section-title-icon" 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