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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 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NetCrunch vil sende varsler til LiveAgent, og du kan spore dem via saker." hreflang="no">sub</a> <ul class="sub-menu"> <li id="menu-item-974051" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-974051"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#thumbsup"></use></svg><a href="https://www.liveagent.com/social-media-customer-service/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US" onover-preload="1">Social Media<div class="menu-item-description">Svar følgerne dine direkte fra LiveAgent</div></a></li> <li id="menu-item-738395" class="icn-phone menu-item menu-item-type-custom menu-item-object-custom menu-item-738395"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#phone"></use></svg><a href="/ringesenterprogramvare/" title="Oppdag de 25 beste ringesenter-programvarene for 2024 med LiveAgent. Nyt krystallklar lyd, maskinvarefri støtte, og avanserte funksjoner som IVR, ACD og HD-videosamtaler. Få 24/7 kundeservice og en gratis prøveperiode uten kredittkort. Forbedre kommunikasjon og skap en sømløs kundereise med vår omnikanale skybaserte løsning. Start din gratis prøveperiode nå!" hreflang="no" onover-preload="1">Kundesenter<div class="menu-item-description">Innebygd programvare for kundesenter</div></a></li> <li id="menu-item-974052" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-974052"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#lightbulb"></use></svg><a href="https://www.liveagent.com/liveagent-knowledge-base-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US" onover-preload="1">Kunnskapsbase<div class="menu-item-description">Gi selvbetjeningsalternativer</div></a></li> </ul> </li> <li id="menu-item-738400" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-738400"><a href="#" title="Overvåk nettverket ditt sømløst i LiveAgent med NetCrunch-integrasjon. NetCrunch vil sende varsler til LiveAgent, og du kan spore dem via saker." hreflang="no">Bruk til</a> <ul class="sub-menu"> <li id="menu-item-738402" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-738402"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-business-solutions"></use></svg><a href="https://www.liveagent.no/bedrifter/" title="LiveAgent er en helpdesk-programvare som tilpasser seg behovene til ulike forretningsmodeller. Utforsk hvordan LiveAgent passer til din nisje. Agency Edu og frivillige organisasjoner er avhengige av LiveAgent." hreflang="no" onover-preload="1">Forretningsløsninger<div class="menu-item-description">Ulike virksomheter, forskjellige løsninger</div></a></li> <li id="menu-item-738404" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-738404"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#shop"></use></svg><a href="https://www.liveagent.no/industri/" title="LiveAgent er i stand til å oppfylle kravene til flere forretningssfærer. Se hvordan LiveAgent kan passe dine behov og forbedre kundestøtten." hreflang="no" onover-preload="1">Bransjeløsninger<div class="menu-item-description">Tilpass LiveAgent til din bransje</div></a></li> <li id="menu-item-738407" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-738407"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="https://www.liveagent.no/vellykket-historier/" title="The given text consists of 23 use case scenarios showcasing various businesses from Slovakian travel agency SATUR to online payment provider SolidTrust Pay. Other notable companies include Post Affiliate Pro, ZľavaDňa, and Huawei. Moreover, the text highlights the success of FrëschKëscht, an online store that started as a school project, and the wide range of advanced medical nutrition products offered by Nutricia. Overall, the text portrays a diverse range of business solutions and their success stories." hreflang="no" onover-preload="1">Brukstilfeller<div class="menu-item-description">Ett produkt, flere brukstilfeller</div></a></li> </ul> </li> <li id="menu-item-738408" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-738408"><a href="#" title="Overvåk nettverket ditt sømløst i LiveAgent med NetCrunch-integrasjon. NetCrunch vil sende varsler til LiveAgent, og du kan spore dem via saker." hreflang="no">Integrasjoner</a> <ul class="sub-menu"> <li id="menu-item-738411" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-738411"><a href="https://www.liveagent.no/intergrering/wordpress/" title="Få kundestøtten din til neste nivå på dine Wordpress-sider. Wordpress-integrasjon for LiveAgent lar deg plassere en chat-knapp på nettsidene dine." hreflang="no" onover-preload="1">WordPress</a></li> <li id="menu-item-738413" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-738413"><a href="https://www.liveagent.no/intergrering/mailchimp/" title="En billettprogramvare kan gjøre mye mer med Mailchimp -integrering for LiveAgent. Mailchimp -integrasjon lar deg administrere kontakter fra helpdesk." hreflang="no" onover-preload="1">Mailchimp</a></li> <li id="menu-item-738416" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-738416"><a href="https://www.liveagent.no/intergrering/pipedrive/" title="Spor potensielle salg og avtaler med PipeDrive-integrering for LiveAgent. Denne integrasjonen samler alle dataene dine i ett dashbord for å lette arbeidsflyten din." hreflang="no" onover-preload="1">PipeDrive</a></li> <li id="menu-item-738412" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-738412"><a href="https://www.liveagent.no/intergrering/slack/" title="Chat med lagkameratene dine når du vil uten å forlate brukerstøtten. Slack integrasjon for LiveAgent gir deg meldinger slik at du ikke går glipp av det." hreflang="no" onover-preload="1">Slack</a></li> <li id="menu-item-738420" class="button-more-integrations menu-item menu-item-type-post_type_archive menu-item-object-ms_integrations menu-item-738420"><a href="https://www.liveagent.no/intergrering/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="no" onover-preload="1">Flere integrasjoner</a></li> </ul> </li> </ul> </li> <li id="menu-item-738421" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-738421"><a href="#" title="Overvåk nettverket ditt sømløst i LiveAgent med NetCrunch-integrasjon. NetCrunch vil sende varsler til LiveAgent, og du kan spore dem via saker." hreflang="no">Ressurser</a> <ul class="sub-menu"> <li id="menu-item-738422" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-738422"><a href="#" title="Overvåk nettverket ditt sømløst i LiveAgent med NetCrunch-integrasjon. NetCrunch vil sende varsler til LiveAgent, og du kan spore dem via saker." hreflang="no">Lære</a> <ul class="sub-menu"> <li id="menu-item-738423" class="icn-graduation menu-item menu-item-type-post_type_archive menu-item-object-ms_academy menu-item-738423"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="https://www.liveagent.no/akademi/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="no" onover-preload="1">Academi<div class="menu-item-description">Bli kundeserviceekspert</div></a></li> <li id="menu-item-738424" class="icn-menu-templates menu-item menu-item-type-post_type_archive menu-item-object-ms_templates menu-item-738424"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="https://www.liveagent.no/maler/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="no" onover-preload="1">Maler<div class="menu-item-description">Tilpassbare maler for enhver anledning</div></a></li> <li id="menu-item-886868" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-886868"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="/checklists/" title="Oppdag LiveAgent's omfattende sjekklister for alle dine forretningsbehov. Effektiviser arbeidsflyten din med spesialtilpassede sjekklister for sosiale medier, SEO, SaaS-kundeonboarding, Etsy-butikkstart, podcastlansering og mer. Besøk siden for å få jobben gjort effektivt og uten problemer!" hreflang="no" onover-preload="1">Sjekklister<div class="menu-item-description">Hvordan håndtere prosessen di</div></a></li> </ul> </li> <li id="menu-item-738427" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-738427"><a href="#" title="Overvåk nettverket ditt sømløst i LiveAgent med NetCrunch-integrasjon. NetCrunch vil sende varsler til LiveAgent, og du kan spore dem via saker." hreflang="no">sub</a> <ul class="sub-menu"> <li id="menu-item-738428" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-738428"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#pencil"></use></svg><a href="/blogg/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="no" onover-preload="1">Blogg<div class="menu-item-description">News about customer service & LiveAgent</div></a></li> <li id="menu-item-738430" class="icn-menu-glossary menu-item menu-item-type-post_type_archive menu-item-object-ms_glossary menu-item-738430"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="https://www.liveagent.no/kundesupport-ordbok/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="no" onover-preload="1">Ordliste<div class="menu-item-description">Lær kundeserviceterminologi</div></a></li> <li id="menu-item-738432" class="icn-menu-directory menu-item menu-item-type-post_type_archive menu-item-object-ms_directory menu-item-738432"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="https://www.liveagent.no/kataloger/" title="Can't find the support contact information? Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="no" onover-preload="1">Katalog<div class="menu-item-description">Omfattende kontaktliste for helpdesk</div></a></li> </ul> </li> <li id="menu-item-738433" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-738433"><a href="#" title="Overvåk nettverket ditt sømløst i LiveAgent med NetCrunch-integrasjon. NetCrunch vil sende varsler til LiveAgent, og du kan spore dem via saker." hreflang="no">sub</a> <ul class="sub-menu"> <li id="menu-item-738435" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-738435"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.liveagent.no/skrive-prove/" title="Test dine skrive ferdigheter med LiveAgents gratise skrive prøve. Lær dine skrive hastighet i løpet av minutter og øv gratis for å bli bedre." hreflang="no" onover-preload="1">Skrivetest<div class="menu-item-description">Forbedre skrivehastigheten din</div></a></li> <li id="menu-item-738439" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-738439"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Støtteportal<div class="menu-item-description">Hvordan-artikler og veiledninger</div></a></li> </ul> </li> <li id="menu-item-738440" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-738440"><a href="#" title="Overvåk nettverket ditt sømløst i LiveAgent med NetCrunch-integrasjon. NetCrunch vil sende varsler til LiveAgent, og du kan spore dem via saker." hreflang="no">Selskap</a> <ul class="sub-menu"> <li id="menu-item-738441" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-738441"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="https://www.liveagent.no/om/om-liveagent/" title="Ethvert vellykket selskap startet et sted. Sjekk ut historien vår og lær mer om selskapets misjon, visjon og verdier." hreflang="no" onover-preload="1">Om Oss<div class="menu-item-description">Oppdag teamet bak produktet</div></a></li> <li id="menu-item-738442" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-738442"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.liveagent.no/awards/" title="Discover the award-winning LiveAgent software, recognized for excellence in customer support with accolades from SourceForge, GetApp, G2, and more. Join our community of satisfied clients and enhance your customer service experience. Start a 14-day free trial today!" hreflang="no" onover-preload="1">Priser<div class="menu-item-description">Våre priser og prestasjoner</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-738444" class="menu-item menu-item-type-post_type_archive menu-item-object-ms_features menu-item-738444"><a href="https://www.liveagent.no/funksjoner/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="no" onover-preload="1">Funksjoner</a></li> <li id="menu-item-803045" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803045"><a href="/priser/" title="LiveAgent plans start at $9 /agent/mo. Create custom domains, e-mail ticketing, contact forms, automation, SLA, API, forum & knowledge base, iOS & Android apps are all part of full-sized ticketing solution. All features under one roof come at $69 /agent/mo." hreflang="no" onover-preload="1">Prissetting</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/proveperiode/" class="Button Button--full" title="Vurderer du LiveAgent hjelpepult programvaren? Fyll inn dine detaljer så kan du starte en Gratis Prøveperiode, uten forpliktelser, ingen kredittkort informasjons trengs." hreflang="no" onover-preload="1"> <span>Gratis Prøveperiode</span> </a> <a href="/inn-logging/" class="Button Button--login" title="Logge inn på din LiveAgent konto på denne siden. Først, fyll inn selskapets navn og fortsett med et brukernavn og passord for å logge inn suksessfullt." hreflang="no" onover-preload="1"> <span>Logg inn</span> <span class="tooltip">Logg inn</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline" title="Vil du lære mer om LiveAgent? Be om en gratis demo for å lære mer om LiveAgent og hvordan det kan hjelpe deg med å lykkes." hreflang="no" onover-preload="1"> <span>Demo</span> </a> <a href="/proveperiode/" class="Button Button--full" title="Vurderer du LiveAgent hjelpepult programvaren? Fyll inn dine detaljer så kan du starte en Gratis Prøveperiode, uten forpliktelser, ingen kredittkort informasjons trengs." hreflang="no" onover-preload="1"> <span>Gratis Prøveperiode</span> </a> <a href="/inn-logging/" class="Button Button--login" title="Logge inn på din LiveAgent konto på denne siden. Først, fyll inn selskapets navn og fortsett med et brukernavn og passord for å logge inn suksessfullt." hreflang="no" onover-preload="1"> <span>Logg inn</span> <span class="tooltip">Logg inn</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-no" lang="no"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Midt Østen</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/integracii/netcrunch/" title="Наблюдавайте мрежата си безпроблемно от системата на LiveAgent с интеграцията на NetCrunch. NetCrunch ще изпраща предупреждения до LiveAgent, а вие ще може да ги проследявате чрез тикети." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/integrace/netcrunch/" title="Integrujte NetCrunch s LiveAgent pro bezproblémové sledování sítě a přesměrování upozornění do helpdesku. Sledujte klíčové prvky, identifikujte problémy a zlepšujte výkon vaší sítě s možností přizpůsobit upozornění pomocí skriptů. Vyzkoušejte zdarma a zvyšte efektivitu svého IT týmu!" hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/" title="LiveAgent tilbyder en alt-i-en helpdesk-løsning, der forenkler kundesupport med funktioner som livechat, callcenter og billetteringssystem. Start din gratis prøveperiode uden forpligtelser og oplev, hvordan du kan forbedre din kundeservice og øge indtægterne med vores nemt implementerbare software. Oplev hvorfor virksomheder som Forbes og Airbus vælger LiveAgent til deres supportbehov. Besøg os for at se, hvordan vores multi-kanal integrationer kan løfte din kundeservice til nye højder." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/integrationen/netcrunch/" title="Erleben Sie nahtlose Netzwerküberwachung mit NetCrunch, einer agentenfreien Plattform, die seit über 20 Jahren IT-Teams unterstützt. Integrieren Sie NetCrunch mit LiveAgent, um Benachrichtigungen als Tickets zu verfolgen. Starten Sie jetzt mit einem kostenlosen Test und optimieren Sie Ihre IT-Systemüberwachung effizient!" hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/integratsioonid/netcrunch-et/" title="NetCrunchi integreerimise abil saate oma võrku sujuvalt LiveAgentis jälgida. NetCrunch saadab hoiatused LiveAgentile ja saate neid piletite kaudu jälgida." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/integraciones/netcrunch/" title="Supervisa tu red sin problemas dentro de LiveAgent con la integración de NetCrunch. NetCrunch enviará alertas a LiveAgent y podrás realizar un seguimiento de ellas a través de tickets." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/integrations/netcrunch/" title="Surveillez votre réseau de manière transparente au sein de LiveAgent grâce à l'intégration de NetCrunch. NetCrunch enverra des alertes à LiveAgent et vous pourrez les suivre grâce aux tickets." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/ensomatoseis/netcrunch/" title="Παρακολουθήστε το δίκτυό σας χωρίς προβλήματα εντός του LiveAgent με ενσωμάτωση του NetCrunch. Το NetCrunch θα στέλνει ειδοποιήσεις στο LiveAgent και μπορείτε να τις παρακολουθείτε μέσω των tickets." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/integracije/netcrunch/" title="Nadgledajte svoju mrežu bez problema unutar LiveAgent-a uz integraciju NetCrunch. NetCrunch će upozorenja slati LiveAgent-u i možete ih pratiti putem tiketa." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/integrazioni/netcrunch/" title="Monitora la tua rete senza interruzioni all'interno di LiveAgent con l'integrazione di NetCrunch. NetCrunch invierà avvisi a LiveAgent e potrai seguirli tramite ticket." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/" title="Lieliska klientu apkalpošana sākas ar labāku Palīdzības Dienesta Programmatūru. Apskatiet LiveAgent priekšrocības un sāciet darbu ar to 5 minūšu laikā." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/integracijos/netcrunch/" title='Prižiūrėkite savo tinklą su LiveAgent, naudodami "NetCrunch" integraciją. "NetCrunch" į LiveAgent siųs įspėjimus ir jūs juos galėsite stebėti naudodami bilietus.' hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/integraciok/netcrunch/" title="A NetCrunch integrációjával zökkenőmentesen figyelheti hálózatát a LiveAgenten belül. A NetCrunch figyelmeztetéseket küld a LiveAgentnek, és nyomon követheti ezeket a jegyeken keresztül." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/integraties/netcrunch/" title="Bewaak uw netwerk vlot binnen LiveAgent met de integratie van NetCrunch. NetCrunch stuurt waarschuwingen naar LiveAgent en u kunt ze volgen via tickets." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </span> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/integracje/netcrunch/" title="Bezproblemowo monitoruj swoją sieć w LiveAgent dzięki integracji z NetCrunchem. NetCrunch wyśle alerty do LiveAgent i możesz je śledzić za pomocą zgłoszeń." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/integrari/netcrunch/" title="Monitorizați-vă rețeaua fără întreruperi în LiveAgent cu integrarea NetCrunch. NetCrunch va trimite alerte către LiveAgent și le puteți urmări prin intermediul tichetelor." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/integracii/netcrunch/" title="Узнайте, как NetCrunch может улучшить мониторинг вашей IT-инфраструктуры, интегрируясь с LiveAgent. Получайте предупреждения в виде тикетов и эффективно управляйте сетевыми параметрами. Попробуйте бесплатно!" hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Pozrite si výhody LiveAgenta a začnite s ním za 5 minút." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/integracije/netcrunch/" title="Brez težav spremljajte svoje omrežje v LiveAgent z integracijo NetCrunch. NetCrunch bo LiveAgent poslal opozorila in jim lahko sledite prek zahtevkov." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/zhenghe/netcrunch/" title="用LiveAgent和NetCrunch的集成无缝式地监管您的网络。NetCrunch会向LiveAgent发送警报，您可以通过Ticket来追踪它们。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/integration/netcrunch/" title="Subaybayan ang iyong network nang walang kahirap-hirap gamit ang NetCrunch, isang makapangyarihang sistema sa pagsubaybay na naka-integrate sa LiveAgent. Magpadala ng mga alerto bilang mga tiket sa iyong Helpdesk, at subaybayan ang lahat ng kritikal na operasyon upang mapahusay ang pagganap at kilalanin ang mga glitche. Subukan ito nang libre at palakasin ang iyong IT team—walang obligasyon!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/tich-hop/netcrunch/" title="Giám sát mạng của bạn một cách liền mạch trong LiveAgent với tích hợp NetCrunch. NetCrunch sẽ gửi cảnh báo đến LiveAgent và bạn có thể theo dõi chúng thông qua phiếu yêu cầu hỗ trợ." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Midt Østen</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/altakamol/netcrunch/" title="راقب شبكتك بانسيابية من LiveAgent باستخدام تكامل NetCrunch. سوف يرسل NetCrunch تنبيهات إلى LiveAgent ويمكنك تتبعها عبر تذاكر الدعم." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/integrations/netcrunch/" title="Monitor your network seamlessly with NetCrunch integration for LiveAgent. Track alerts via tickets and enhance your IT operations." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/integracoes/netcrunch/" title="Monitore sua rede perfeitamente dentro do LiveAgent com a integração NetCrunch. NetCrunch enviará alertas ao LiveAgent e você poderá rastreá-los por meio de tickets." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Kopiert!"> <div class="Post Post--sidebar-right" itemscope itemtype="http://schema.org/TechArticle"> <meta itemprop="url" content="https://www.liveagent.no/intergrering/netcrunch/"> <span itemprop="publisher" itemscope itemtype="http://schema.org/Organization"><meta itemprop="name" content="LiveAgent"></span> <style id="compactheader-css" 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#fa9531}.SortingMenu__desc{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.SortingMenu__desc::before{width:1em;height:1em;content:"";display:block;margin-right:.5em;background:url(/app/themes/liveagent/assets/images/icon-sorting.svg) center center no-repeat;background-size:contain;-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}@media(hover:hover){.SortingMenu__title.active:hover::before{-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}</style> <div class="compact-header__placeholder"> <div class="compact-header compact-header--lvl-2 urlslab-skip-lazy"> <div class="compact-header__wrapper wrapper"> <div class="compact-header__left">  <div class="breadcrumbs"><div class="breadcrumbs-inner"><ol itemscope itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemscope itemtype="https://schema.org/WebPage" itemprop="item" itemid="https://www.liveagent.no/intergrering/" href="https://www.liveagent.no/intergrering/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="no" onover-preload="1"><span itemprop="name">Integrasjoner</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">NetCrunch</span><meta itemprop="position" content="2"></li></ol></div></div>   <h1 itemprop="headline" class="compact-header__title" id="h-netcrunch">NetCrunch</h1>   <div class="compact-header__text"><p class="flowhunt-skip"></p><p>NetCrunch er et nettverksovervåkingssystem som integreres med LiveAgent for å overvåke nettverket ditt, sende varsler og forbedre ytelsen. Det er tilpassbart, med ulike tilgjengelige størrelser, og krever oppsett av integrasjonsprofiler og API-nøkler.</p></div>   <div class="compact-header__tags"> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Kategorier:</div> <ul class="compact-header__tags-list"> <li> <a href="https://www.liveagent.no/intergrering/#overvaking" title="Overvåking" hreflang="no" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#tag-solid"></use> </svg> Overvåking </a> </li> </ul> </div> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Tilgjengelig i:</div> <ul class="compact-header__tags-list"> <li> <a href="/priser/" title="Small" hreflang="no" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#tag-solid"></use> </svg> Small </a> </li> <li> <a href="/priser/" title="Medium" hreflang="no" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#tag-solid"></use> </svg> Medium </a> </li> <li> <a href="/priser/" title="Large" hreflang="no" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#tag-solid"></use> </svg> Large </a> </li> </ul> </div> </div>  </div> <div class="compact-header__right">  <div class="compact-header__toc js-toc"><div class="FilterMenu"><div class="FilterMenu__title js-toc__title"></div><div class="FilterMenu__items js-toc__items"><div class="FilterMenu__items--inn"><a href="#h-what-is-netcrunch" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Overvåk nettverket ditt sømløst i LiveAgent med NetCrunch-integrasjon. 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9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div> </div> <div class="Post__content"> <div class="Content" itemprop="articleBody"> <div class="Directory__blocks"> <h2 id="customer-service-contacts" class="Post__sectiontitle"><span>NetCrunch integration</span></h2> <div class="Directory__blocks__items"> <div class="Directory__blocks__items__item"> <img alt="" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/icon-directory-ticket.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"> <h3 id="h-partner-website">Partner website</h3> <p> <a href="https://www.adremsoft.com/?utm_medium=referral&utm_source=liveagent&utm_campaign=integration" target="_blank" rel="nofollow" title="Manage networks, servers, devices, traffic, web, cloud services, and applications with NetCrunch - a versatile, agentless system running on Windows on-prem" hreflang="en"> Lær Mer </a> </p> </div> <div class="Directory__blocks__items__item"> <img alt="" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/icon-directory-live-chat.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"> <h3 id="h-partner-privacy-policy">Partner Privacy Policy</h3> <p> <a href="https://www.adremsoft.com/privacy.php?utm_medium=referral&utm_source=liveagent&utm_campaign=integration" target="_blank" rel="nofollow" title="Your privacy is important to us. Read AdRem Software's privacy policy." hreflang="en"> NetCrunch Personvernerklæring </a> </p> </div> </div> </div> <p>Du kan gjøre det mulig for NetCrunch å legge ut varsler som Saker direkte til LiveAgent-brukerstøtten din, men først må du sette opp en integrasjonsprofil for LiveAgent.</p> <ul class="wp-block-list"><li>Dette gjør du ved å klikke på<strong> Overvåking > integreringsprofiler</strong> øverst i NetCrunch-programmet.</li></ul> <ul class="wp-block-list"><li>I redaktøren må du oppgi navnet på den nye integrasjonsprofilen, og du blir bedt om en API-nøkkel. Klikk på <a href="https://support.liveagent.com/741982-API-key" title="Protect your API key. It is identity of your LiveAgent. You can use it to build custom integration solutions. Read how can you get your API key and more." hreflang="en-US">denne lenken</a> for å finne ut hvor du finner API-tokenet ditt. Kopier nøkkelen til integreringsprofilen, og lagre den.</li></ul> <figure class="wp-block-image size-large"><a href="https://www.liveagent.com/app/uploads/2020/02/Img-1-Alex.png" data-lightbox="gallery" title="App - Uploads - 2020 - 02 - Img 1 Alex.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.no/wp/urlslab-download/2f5a43c61da0b9767e6c7da305c31437/Img-1-Alex.png.webp 660w, https://www.liveagent.no/wp/urlslab-download/0575b5d5e98b469879e7433bd8e441ce/Img-1-Alex-300x245.png.webp 300w, https://www.liveagent.no/wp/urlslab-download/6f902a530511930f94aa51fc5dd5d1d8/Img-1-Alex-61x50.png.webp 61w, https://www.liveagent.no/wp/urlslab-download/2913b9422fba4505ba25e493f59121ee/Img-1-Alex-31x25.png.webp 31w, https://www.liveagent.no/wp/urlslab-download/277a32de624d6cd8dbd65a6ed5118a3f/Img-1-Alex-410x335.png.webp 410w, https://www.liveagent.no/wp/urlslab-download/19cd74ce715a15b192d9654f13e4cac8/Img-1-Alex-490x400.png.webp 490w, https://www.liveagent.no/wp/urlslab-download/032aaee4a300768b432c4a28321ff229/Img-1-Alex-185x151.png.webp 185w, https://www.liveagent.no/wp/urlslab-download/2b9a06bedff35167d9cf8b1576a065f2/Img-1-Alex-110x90.png.webp 110w, https://www.liveagent.no/wp/urlslab-download/bc33a0748a42dcaded4c1b8e5b2095ca/Img-1-Alex-485x396.png.webp 485w, https://www.liveagent.no/wp/urlslab-download/3b27cb4b36d51ed3ac2bab16f8105663/Img-1-Alex-27x22.png.webp 27w, https://www.liveagent.no/wp/urlslab-download/79c4f1ad3d8d32dfe8e5581d78a26bb1/Img-1-Alex-250x204.png.webp 250w, https://www.liveagent.no/wp/urlslab-download/d2d70f72c6852f5f8775489661fb8d2f/Img-1-Alex-502x410.png.webp 502w" urlslab-lazy="yes" sizes="(max-width: 660px) 100vw, 660px" type="image/webp"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/9dca33a5ab06129449d42a87e4f97fc9/Img-1-Alex.png 660w, https://www.liveagent.no/wp/urlslab-download/544537a96cc2057a2b9e525525dc8b61/Img-1-Alex-300x245.png 300w, https://www.liveagent.no/wp/urlslab-download/ef23ea97756032b75d494a363aee246a/Img-1-Alex-61x50.png 61w, https://www.liveagent.no/wp/urlslab-download/fc8b61ba54ec72bc042badd598c6c6df/Img-1-Alex-31x25.png 31w, https://www.liveagent.no/wp/urlslab-download/bd95ce175b7da4131e989bea3af41a05/Img-1-Alex-410x335.png 410w, https://www.liveagent.no/wp/urlslab-download/e3bac5ef66245bf0b145ee4be7853eaf/Img-1-Alex-490x400.png 490w, https://www.liveagent.no/wp/urlslab-download/7c861cef5e8b36bb24f6d320dbc306fc/Img-1-Alex-185x151.png 185w, https://www.liveagent.no/wp/urlslab-download/165734ff7c2637964ace8fb68d479155/Img-1-Alex-110x90.png 110w, https://www.liveagent.no/wp/urlslab-download/4626c235b48e295707fb62a576ecd989/Img-1-Alex-485x396.png 485w, https://www.liveagent.no/wp/urlslab-download/e74bdc5663868c2b68e2e563c8a3dbdb/Img-1-Alex-27x22.png 27w, https://www.liveagent.no/wp/urlslab-download/ee340219b628b80e880b9f3815f4b16e/Img-1-Alex-250x204.png 250w, https://www.liveagent.no/wp/urlslab-download/be87f7a650aa37ebd68a9d482c015a89/Img-1-Alex-502x410.png 502w" urlslab-lazy="yes" sizes="(max-width: 660px) 100vw, 660px"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/2f5a43c61da0b9767e6c7da305c31437/Img-1-Alex.png.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="660" height="539" alt="integration profiles" class="wp-image-10492" data-src="https://www.liveagent.no/wp/urlslab-download/9dca33a5ab06129449d42a87e4f97fc9/Img-1-Alex.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"></picture></a></figure> <h2 class="wp-block-heading" id="h-what-is-netcrunch">Hva er Netcrunch?</h2> <p>NetCrunch er et nettverksovervåkingssystem designet for IT-team av virksomheter som har nødvendige forbindelser med den digitale verden. Denne programvaren lar deg overvåke alle de viktigste operasjonene relatert til nettverket ditt for å hjelpe deg med å identifisere feil samt alternativer for ytelsesforbedring.</p> <h2 class="wp-block-heading" id="h-how-can-you-use-it">Hvordan kan du bruke det?</h2> <p>For at NetCrunch skal kunne bruke integreringen, er det nødvendig å opprette et varslingsskript eller redigere det allerede eksisterende skriptet. Følg trinnene nedenfor for å lære hvordan du oppretter et nytt varslingsskript. </p> <ul class="wp-block-list"><li>Klikk <strong>Overvåking > Varsle Eskaleringsskript</strong></li><li>I Varsle skript klikker du Legg til varselskript</li><li>Klikk Legg til, og velg Handling som skal kjøres umiddelbart</li><li>Klikk på Integrasjoner-fanen og velg LiveAgent-sak</li></ul> <figure class="wp-block-image size-large"><a href="https://www.liveagent.com/app/uploads/2020/02/Img2-alex.png" data-lightbox="gallery" title="App - Uploads - 2020 - 02 - Img2 Alex.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.no/wp/urlslab-download/3bc221dff1c32b67c30ad1a8c523808e/Img2-alex.png.webp 701w, https://www.liveagent.no/wp/urlslab-download/a0f3448828b04be5730ad68b063082ee/Img2-alex-300x240.png.webp 300w, https://www.liveagent.no/wp/urlslab-download/83b4a8d096b30c33b874045290eb7a61/Img2-alex-63x50.png.webp 63w, https://www.liveagent.no/wp/urlslab-download/a55026c04a9aff94d86e21cbd22431f0/Img2-alex-31x25.png.webp 31w, https://www.liveagent.no/wp/urlslab-download/f4b3d9a3765fa4c6bd15cf651cc5b714/Img2-alex-419x335.png.webp 419w, https://www.liveagent.no/wp/urlslab-download/19551cdfad1c4b9c6d91ce64e05f30b5/Img2-alex-501x400.png.webp 501w, https://www.liveagent.no/wp/urlslab-download/5bc706821778a680cd7732381c6b2941/Img2-alex-185x148.png.webp 185w, https://www.liveagent.no/wp/urlslab-download/e04eddf0975772f0dde57fe1def858e6/Img2-alex-110x88.png.webp 110w, https://www.liveagent.no/wp/urlslab-download/fcb742ac62303f342a7fca4ec276cdfa/Img2-alex-485x387.png.webp 485w, https://www.liveagent.no/wp/urlslab-download/0c94d1ad5d5e23a25f5bae426328d7cc/Img2-alex-28x22.png.webp 28w, https://www.liveagent.no/wp/urlslab-download/7e48a761c4ea65ec66e94061e1db6bc7/Img2-alex-250x200.png.webp 250w, https://www.liveagent.no/wp/urlslab-download/eacc09b09c13ba794d873bfef8f33b12/Img2-alex-513x410.png.webp 513w" urlslab-lazy="yes" sizes="(max-width: 701px) 100vw, 701px" type="image/webp"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/c5bd35b270721a0f8f82c5a72e1a7c65/Img2-alex.png 701w, https://www.liveagent.no/wp/urlslab-download/d4bebbcdf31ec3a6357d6da28456ef98/Img2-alex-300x240.png 300w, https://www.liveagent.no/wp/urlslab-download/bfc67856289fd567a9c023b08969c7df/Img2-alex-63x50.png 63w, https://www.liveagent.no/wp/urlslab-download/d9ca5e66dd3428a4e67de31b6ca5b895/Img2-alex-31x25.png 31w, https://www.liveagent.no/wp/urlslab-download/d60640d0e20ac784066d68380c41acb5/Img2-alex-419x335.png 419w, https://www.liveagent.no/wp/urlslab-download/e9a1b3368c34d8889bb91343240bd71e/Img2-alex-501x400.png 501w, https://www.liveagent.no/wp/urlslab-download/b345e70acb519bfe2a33e0ee70b5d67a/Img2-alex-185x148.png 185w, https://www.liveagent.no/wp/urlslab-download/e9f2419f7498be59b17e28ec223da82d/Img2-alex-110x88.png 110w, https://www.liveagent.no/wp/urlslab-download/9122cb1c1f30ba22abecc763d8007526/Img2-alex-485x387.png 485w, https://www.liveagent.no/wp/urlslab-download/05a6d51bafaf90d0f2272bd450ab8cf0/Img2-alex-28x22.png 28w, https://www.liveagent.no/wp/urlslab-download/878517f4afe18f87bb1f6f17ced7d77d/Img2-alex-250x200.png 250w, https://www.liveagent.no/wp/urlslab-download/af04790c46643f6208d249be3b22c2b6/Img2-alex-513x410.png 513w" urlslab-lazy="yes" sizes="(max-width: 701px) 100vw, 701px"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/3bc221dff1c32b67c30ad1a8c523808e/Img2-alex.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="701" height="560" alt="add action" class="wp-image-10493" data-src="https://www.liveagent.no/wp/urlslab-download/c5bd35b270721a0f8f82c5a72e1a7c65/Img2-alex.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"></picture></a></figure> <ul class="wp-block-list"><li>Et nytt vindu åpnes, og NetCrunch vil bruke litt tid på å laste inn <a href="https://www.liveagent.no/funksjoner/departments/" urlslab_href_old="/features/departments/" title="Organiser din hjelpepult avdeling å guide billetter til agenter som kan håndtere dem best." hreflang="no" onover-preload="1">avdelingene</a> dine. Velg nå avdelingen sakene skal sendes til. Det kan være gunstig å opprette en egen avdeling for NetCrunch-saker for bedre oversikt. Skriv også inn en e-post som vil bli vist som bestiller av denne saken. Det kan være lurt å opprette en individuell konto for dette, sørg for at det er en aktiv besøkende e-post. Skriv også inn støtte-e-posten til brukerstøtten din, men sørg for at “Anmoderen” har tilgang til denne e-posten.</li></ul> <ul class="wp-block-list"><li>Forsikre deg om at du bruker riktig profil og tester sending av saker til LiveAgent ved å klikke på<strong> Test</strong>. Et lite vindu med testprosedyren vises, og hvis alt er riktig konfigurert, vil testen avsluttes med meldingen “Vellykket utført”. Som et resultat skal testsaken nå vises i <a href="https://www.liveagent.com/help-desk-software/" urlslab_href_old="https://www.liveagent.no/help-desk-programvare/" title="Explore a selection of the best help desk software on the market. Choose the ideal help desk software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1">brukerstøtten</a> din i den konfigurerte avdelingen.</li></ul> <figure class="wp-block-image size-large"><a href="https://www.liveagent.com/app/uploads/2020/02/img3-.png" data-lightbox="gallery" title="App - Uploads - 2020 - 02 - Img3 .png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.no/wp/urlslab-download/750a51a0f1cfdf47da74bf3a7132a190/img3-.png.webp 800w, https://www.liveagent.no/wp/urlslab-download/b8d352e8f125d7ba85f0d6ceb776746e/img3--300x35.png.webp 300w, https://www.liveagent.no/wp/urlslab-download/5596a65b943d1e7db616132ef0be7d15/img3--768x88.png.webp 768w, https://www.liveagent.no/wp/urlslab-download/0ab7f0c3eec4a29ad87750c007fe3fb9/img3--185x21.png.webp 185w, https://www.liveagent.no/wp/urlslab-download/a69142ca1d304a276409d3e25a9af752/img3--175x20.png.webp 175w, https://www.liveagent.no/wp/urlslab-download/8e6e83390427ca9b7cea75a450d53c05/img3--700x81.png.webp 700w, https://www.liveagent.no/wp/urlslab-download/4f11c486cdd354574e1ab80b26cda3c4/img3--110x13.png.webp 110w, https://www.liveagent.no/wp/urlslab-download/379b94aa59b8b0a3fa96d75e2e8d0d4f/img3--485x56.png.webp 485w, https://www.liveagent.no/wp/urlslab-download/aafc3a3238b33a22515ca69f139b4a62/img3--95x11.png.webp 95w, https://www.liveagent.no/wp/urlslab-download/2c2252bdae5e7d074abaa081ec9b6d22/img3--200x23.png.webp 200w, https://www.liveagent.no/wp/urlslab-download/6ed6e88ab91104fef54f11db16c0ebed/img3--250x29.png.webp 250w, https://www.liveagent.no/wp/urlslab-download/b0d4e86bd67637e836ba74d04de100a2/img3--680x78.png.webp 680w" urlslab-lazy="yes" sizes="(max-width: 800px) 100vw, 800px" type="image/webp"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/05ec58a77a58fbd05a28904f8eb40944/img3-.png 800w, https://www.liveagent.no/wp/urlslab-download/07d057b23ef048ed06b4bd72a168c313/img3--300x35.png 300w, https://www.liveagent.no/wp/urlslab-download/aaace5f33998d0c28f136f62786148a3/img3--768x88.png 768w, https://www.liveagent.no/wp/urlslab-download/22e961bb29367e0812367799c23eed77/img3--185x21.png 185w, https://www.liveagent.no/wp/urlslab-download/365887dacd03327b714e5fadf24ce8e6/img3--175x20.png 175w, https://www.liveagent.no/wp/urlslab-download/b7454875b0f638c48637076272c2069b/img3--700x81.png 700w, https://www.liveagent.no/wp/urlslab-download/1ae759bab46db077e8e6be3ee9e40a80/img3--110x13.png 110w, https://www.liveagent.no/wp/urlslab-download/4be5e907e20f05770bfbdd79b2420134/img3--485x56.png 485w, https://www.liveagent.no/wp/urlslab-download/a983306029709999e201819b72e92135/img3--95x11.png 95w, https://www.liveagent.no/wp/urlslab-download/c996fb71893590922e98db97d8f31691/img3--200x23.png 200w, https://www.liveagent.no/wp/urlslab-download/9a8c39ba45590b00f1f16eb466f71df6/img3--250x29.png 250w, https://www.liveagent.no/wp/urlslab-download/6dcae761e5717d0f0881997d4120b698/img3--680x78.png 680w" urlslab-lazy="yes" sizes="(max-width: 800px) 100vw, 800px"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/750a51a0f1cfdf47da74bf3a7132a190/img3-.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="800" height="92" alt="ticket" class="wp-image-10496" data-src="https://www.liveagent.no/wp/urlslab-download/05ec58a77a58fbd05a28904f8eb40944/img3-.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"></picture></a></figure> <p>Dette vil imidlertid ikke fungere med operasjonen “Løs sak”. Hvis du vil teste operasjonen Løs sak, må du opprette et varslingsskript med en “Åpne sak”-operasjon som Handling som skal kjøres umiddelbart, og operasjonen Lukk sak som Handling som skal kjøres ved varsellukking. Velg deretter en node og opprett et <a href="https://www.liveagent.no/funksjoner/email-notifications/" urlslab_href_old="/features/email-notifications/" title="E-postvarsler kan sende e-post til agenter når en billett er tildelt en agent eller når kunden svarte i en tildelt billett. Les om denne funksjonen." hreflang="no" onover-preload="1">varsel</a> (for eksempel Overvåking deaktivert) for å teste og tilordne varslingsskriptet til dette varselet. Trinnene nedenfor forklarer hvordan du oppretter et varsel om at nodeovervåking er deaktivert for én enkelt node.</p> <ul class="wp-block-list"><li>Høyreklikk noden der du vil opprette et varsel</li><li>Velg Nodeinnstillinger, og klikk Varsler og Rapporter i vinduet for nodeinnstillinger</li><li>Klikk Legg til Varsel, velg kategorien Grunnleggende og velg Nodeovervåking er deaktivert</li><li>Høyreklikk det nye varselet, og velg <strong>Tilordne Forhåndsdefinert V</strong><strong>arslingsskript > Ditt S</strong><em><strong>kriptnavn</strong></em></li></ul> <figure class="wp-block-image size-large"><a href="https://www.liveagent.com/app/uploads/2020/02/img4.png" data-lightbox="gallery" title="App - Uploads - 2020 - 02 - Img4.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.no/wp/urlslab-download/5fe0befa6559906b3b5ea97fedbdb920/img4.png.webp 630w, https://www.liveagent.no/wp/urlslab-download/4c6cd0eca0721f168938e614b5f6a8a3/img4-300x251.png.webp 300w, https://www.liveagent.no/wp/urlslab-download/93123b3d662ac52f1d161beecd16d3c3/img4-60x50.png.webp 60w, https://www.liveagent.no/wp/urlslab-download/50f8a8e70ff67ed57649316465375c50/img4-30x25.png.webp 30w, https://www.liveagent.no/wp/urlslab-download/de8a648b3b4eecfdf98136bc8829f539/img4-400x335.png.webp 400w, https://www.liveagent.no/wp/urlslab-download/f7383ddd1d07c525e42a6f35b1db7f5e/img4-477x400.png.webp 477w, https://www.liveagent.no/wp/urlslab-download/ebf111b06ddf107a5939ca2b46aef1f4/img4-185x155.png.webp 185w, https://www.liveagent.no/wp/urlslab-download/4ad53d9ad9b5e6fc633f21256854f91e/img4-110x92.png.webp 110w, https://www.liveagent.no/wp/urlslab-download/70e95e326057801d670ad293157b0149/img4-485x406.png.webp 485w, https://www.liveagent.no/wp/urlslab-download/9a852c512ed7badac46cdb25e1cdc81d/img4-26x22.png.webp 26w, https://www.liveagent.no/wp/urlslab-download/4531ca5dd52074059c61cc8b5b6a3502/img4-250x210.png.webp 250w, https://www.liveagent.no/wp/urlslab-download/8afefd1cabb8f24b63fc2a5495f7f9ab/img4-489x410.png.webp 489w" urlslab-lazy="yes" sizes="(max-width: 630px) 100vw, 630px" type="image/webp"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/027689de4f4df542853d927028906705/img4.png 630w, https://www.liveagent.no/wp/urlslab-download/cff9d67c8845c0cfa658525fb9b53297/img4-300x251.png 300w, https://www.liveagent.no/wp/urlslab-download/558bd0959397af857f8c7ac0a2f692ed/img4-60x50.png 60w, https://www.liveagent.no/wp/urlslab-download/87b7823971c4f2271c99cd2a297a28b0/img4-30x25.png 30w, https://www.liveagent.no/wp/urlslab-download/dfb2d6575d6ac006346901a41479c794/img4-400x335.png 400w, https://www.liveagent.no/wp/urlslab-download/8d2dc2ce86cb622e0f4ad21c2e3fa78b/img4-477x400.png 477w, https://www.liveagent.no/wp/urlslab-download/f10c10ef32dd1c0e5bae56e03b791111/img4-185x155.png 185w, https://www.liveagent.no/wp/urlslab-download/4ec5c1f420957c514606b84638954835/img4-110x92.png 110w, https://www.liveagent.no/wp/urlslab-download/88644cef3f8bc0920f4c83b9e15fbaf3/img4-485x406.png 485w, https://www.liveagent.no/wp/urlslab-download/23ac01ec4e90990e0bc95dc0311df227/img4-26x22.png 26w, https://www.liveagent.no/wp/urlslab-download/fdeb719d564a311a37d4d957f47d81aa/img4-250x210.png 250w, https://www.liveagent.no/wp/urlslab-download/e450ce424544481a18454546df6c8d2c/img4-489x410.png 489w" urlslab-lazy="yes" sizes="(max-width: 630px) 100vw, 630px"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/5fe0befa6559906b3b5ea97fedbdb920/img4.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="630" height="528" alt="node monitoring settings" class="wp-image-10497" data-src="https://www.liveagent.no/wp/urlslab-download/027689de4f4df542853d927028906705/img4.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"></picture></a></figure> <p>Hvis du nå utløser varselet (Deaktiver nodeovervåking), oppretter du en sak. Hvis dette varselet lukkes (Nodeovervåking aktivert), vil saken bli kommentert og løst. Etter at et slikt varslingsskript er knyttet til ulike varsler, vil NetCrunch sende meldinger til LiveAgent hver gang det gitte varselet genereres</p> <figure class="wp-block-image size-large"><a href="https://www.liveagent.com/app/uploads/2020/02/img5.png" data-lightbox="gallery" title="App - Uploads - 2020 - 02 - Img5.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.no/wp/urlslab-download/a503e98e7ebdb7a885c6cfaaff71b4b3/img5.png.webp 799w, https://www.liveagent.no/wp/urlslab-download/9cfbd9518a5ae5cd8b0f994fa7e6aca5/img5-300x40.png.webp 300w, https://www.liveagent.no/wp/urlslab-download/bf40816437512442c447cc4f6a9516da/img5-768x102.png.webp 768w, https://www.liveagent.no/wp/urlslab-download/cc495fb0f0a2d55a5c97d282d980760e/img5-185x25.png.webp 185w, https://www.liveagent.no/wp/urlslab-download/fc5b66711e36d6ca37cb83957fda9a7f/img5-175x23.png.webp 175w, https://www.liveagent.no/wp/urlslab-download/9102782a78af982e0c603f7694ccc338/img5-700x93.png.webp 700w, https://www.liveagent.no/wp/urlslab-download/163c6a12e1bd0f7e23969f09d160ea1b/img5-110x15.png.webp 110w, https://www.liveagent.no/wp/urlslab-download/adc0426dd399a50d92cfe82ce167f654/img5-485x64.png.webp 485w, https://www.liveagent.no/wp/urlslab-download/fc92d34670fa721913e10b4c1fe4069e/img5-95x13.png.webp 95w, https://www.liveagent.no/wp/urlslab-download/06f7e86fd07e3f293e26edcf407cc12b/img5-188x25.png.webp 188w, https://www.liveagent.no/wp/urlslab-download/79812e5efd80c82810247e195731f9fc/img5-250x33.png.webp 250w, https://www.liveagent.no/wp/urlslab-download/a62d97c711d51d718ae9489e40891161/img5-680x90.png.webp 680w" urlslab-lazy="yes" sizes="(max-width: 799px) 100vw, 799px" type="image/webp"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/0abaa45d951a237afa2d49a2ad730933/img5.png 799w, https://www.liveagent.no/wp/urlslab-download/f9f453488d8aea7969b13e16daeaefae/img5-300x40.png 300w, https://www.liveagent.no/wp/urlslab-download/8601b97f92d3c2582e323d6cb5bcbc4b/img5-768x102.png 768w, https://www.liveagent.no/wp/urlslab-download/86c939928e588a21f95bb7c9760cd7da/img5-185x25.png 185w, https://www.liveagent.no/wp/urlslab-download/a925edfc8f5fa6f6cd3c11641a370fa6/img5-175x23.png 175w, https://www.liveagent.no/wp/urlslab-download/748e53a71b9acf5c082034ab86ff9215/img5-700x93.png 700w, https://www.liveagent.no/wp/urlslab-download/103f56c610d7f36e7243cb1d3b4d8d9f/img5-110x15.png 110w, https://www.liveagent.no/wp/urlslab-download/ba46a696ed67a5b4097457490bb60942/img5-485x64.png 485w, https://www.liveagent.no/wp/urlslab-download/21377aebbbc4e4a31fb1d4f404017f09/img5-95x13.png 95w, https://www.liveagent.no/wp/urlslab-download/f52cb62902fa091c68e8eb15189534b6/img5-188x25.png 188w, https://www.liveagent.no/wp/urlslab-download/1225d983cc3bcd7d787e22ec4348f934/img5-250x33.png 250w, https://www.liveagent.no/wp/urlslab-download/2fb3337270c13c634e6d5e987e402f95/img5-680x90.png 680w" urlslab-lazy="yes" sizes="(max-width: 799px) 100vw, 799px"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/a503e98e7ebdb7a885c6cfaaff71b4b3/img5.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="799" height="106" alt="ticket 2" class="wp-image-10498" data-src="https://www.liveagent.no/wp/urlslab-download/0abaa45d951a237afa2d49a2ad730933/img5.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"></picture></a></figure> <p>Du kan også sende saker til forskjellige avdelinger. Det kan gjøres ved å opprette et nytt varslingsskript for hver avdeling uten å opprette en ny integreringsprofil hver gang. Bare sørg for å navngi skriptene tydelig for enklere å skille senere.</p> <h2 class="wp-block-heading" id="h-webhooks-or-http-request-two-way-integration">WebHooks- eller HTTP-forespørsel (toveisintegrasjon)</h2> <p>LiveAgent Helpdesk er en av våre toveisintegrasjoner – det betyr at du kan konfigurere en HTTP-forespørsel som sender informasjon tilbake til NetCrunch når saken er løst i LiveAgent, slik at varselet i NetCrunch også er stengt. Dette løser ikke problemet som forårsaket varselet, men det vil lukke varselet som genereres av NetCrunch (dvs. noden er fortsatt nede selv om varselet er lukket).</p> <p>For å kunne motta en slik forespørsel fra LiveAgent, må du konfigurere NetCrunch API Key-tilgangen. For å gjøre det, gå til LiveAgent Integration Profile og klikk på “Åpne API Key Manager.” Kopier WebHook URL-adressen og erstatt [Web_access_address] med webtilgangsadressen din (dvs. https://123.456.789.0/ncinf/rest …).</p> <figure class="wp-block-image size-large"><a href="https://www.liveagent.com/app/uploads/2020/02/img6.png" data-lightbox="gallery" title="App - Uploads - 2020 - 02 - Img6.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.no/wp/urlslab-download/30301b6ddb259d0004e47579ecbcd3e8/img6.png.webp 660w, https://www.liveagent.no/wp/urlslab-download/81e001c21ca4cf63e4fc8e1b97349a80/img6-300x245.png.webp 300w, https://www.liveagent.no/wp/urlslab-download/40dd6fc43352e53f89fb1740b6271e45/img6-61x50.png.webp 61w, https://www.liveagent.no/wp/urlslab-download/90708968322e61a05ee83b161883406f/img6-31x25.png.webp 31w, https://www.liveagent.no/wp/urlslab-download/ed8e58eb2d583b1a2768272e8af05387/img6-410x335.png.webp 410w, https://www.liveagent.no/wp/urlslab-download/75a570ba7aaadcc58f773bf0191652f2/img6-490x400.png.webp 490w, https://www.liveagent.no/wp/urlslab-download/6d71233f1fb0def5f0d2aa6b499e5bf2/img6-185x151.png.webp 185w, https://www.liveagent.no/wp/urlslab-download/8aac3efae8c740ab5968e6772ad7fa0f/img6-110x90.png.webp 110w, https://www.liveagent.no/wp/urlslab-download/320c786598a383b0ad058681596b65c3/img6-485x396.png.webp 485w, https://www.liveagent.no/wp/urlslab-download/2c05735d3930127d0fea625df1e495c9/img6-27x22.png.webp 27w, https://www.liveagent.no/wp/urlslab-download/4e3caf1f882ab7f4326265797e1c5fe4/img6-250x204.png.webp 250w, https://www.liveagent.no/wp/urlslab-download/b1b65531203eb9e1fdf22602da3f698f/img6-502x410.png.webp 502w" urlslab-lazy="yes" sizes="(max-width: 660px) 100vw, 660px" type="image/webp"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/79a777dea91f944780e4ec4b270b1549/img6.png 660w, https://www.liveagent.no/wp/urlslab-download/d8150e20106cf3998f71bf97964bbc67/img6-300x245.png 300w, https://www.liveagent.no/wp/urlslab-download/20e9b7ba2793d41299c24507b5fa582d/img6-61x50.png 61w, https://www.liveagent.no/wp/urlslab-download/8882cedfd6ca8e0e6f29ae32f931c712/img6-31x25.png 31w, https://www.liveagent.no/wp/urlslab-download/700101d4740b17ab0a74a8c5da50ddfc/img6-410x335.png 410w, https://www.liveagent.no/wp/urlslab-download/dc4b358482a00fd4d8742cc3eb6ed539/img6-490x400.png 490w, https://www.liveagent.no/wp/urlslab-download/a3bdacdcbcefde111ca9a10cb308da8c/img6-185x151.png 185w, https://www.liveagent.no/wp/urlslab-download/8ed7e0dd24c22e9d67d670f6bdaef9c2/img6-110x90.png 110w, https://www.liveagent.no/wp/urlslab-download/fa43227c2da3bb09608ee31d1ddef7b3/img6-485x396.png 485w, https://www.liveagent.no/wp/urlslab-download/4f280bd849eb340d9a84138f76228ae1/img6-27x22.png 27w, https://www.liveagent.no/wp/urlslab-download/28db729e3e1cd387e783119b5615d1ba/img6-250x204.png 250w, https://www.liveagent.no/wp/urlslab-download/66e296250896c87fefd61b0ec63812e8/img6-502x410.png 502w" urlslab-lazy="yes" sizes="(max-width: 660px) 100vw, 660px"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/30301b6ddb259d0004e47579ecbcd3e8/img6.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="660" height="539" alt="api key manager" class="wp-image-10499" data-src="https://www.liveagent.no/wp/urlslab-download/79a777dea91f944780e4ec4b270b1549/img6.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"></picture></a></figure> <p>Gå til LiveAgent, velg <strong>Konfigurasjon > Automatisering > Regler</strong> og opprett en ny regel. Gi regelen et beskrivende navn, og velg Bruk når «saksstatusen er endret». Nå definerer du betingelsene som ligner på dette:</p> <p>IF sakavdelingen er <em>(dvs.) NetCrunch Department</em> OG ny status er Løst.</p> <figure class="wp-block-image size-large"><a href="https://www.liveagent.com/app/uploads/2020/02/img7.png" data-lightbox="gallery" title="App - Uploads - 2020 - 02 - Img7.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.no/wp/urlslab-download/94372a3f160af8f6707177e6868dac76/img7.png.webp 769w, https://www.liveagent.no/wp/urlslab-download/aa04a0f4823bdce45e7a680c363672b6/img7-300x195.png.webp 300w, https://www.liveagent.no/wp/urlslab-download/80f99dc088aa2b6932cfbd261b0dd559/img7-77x50.png.webp 77w, https://www.liveagent.no/wp/urlslab-download/276b898fe6b7b625ceb8d56f1ca93f8d/img7-39x25.png.webp 39w, https://www.liveagent.no/wp/urlslab-download/fde9597b8cb72a7da372a6b545959371/img7-516x335.png.webp 516w, https://www.liveagent.no/wp/urlslab-download/a50645f4cd944b31360e8183d6ff2873/img7-616x400.png.webp 616w, https://www.liveagent.no/wp/urlslab-download/acedf284c37f4142d590a53c89b55ca4/img7-185x120.png.webp 185w, https://www.liveagent.no/wp/urlslab-download/a99e0c55fb31450ef7635bb44c5b40fe/img7-110x71.png.webp 110w, https://www.liveagent.no/wp/urlslab-download/2735e77e6ddeeeca73eb9dcdfc6f0f4c/img7-485x315.png.webp 485w, https://www.liveagent.no/wp/urlslab-download/64fe6e396ce77c90fae0f3c047e28e0b/img7-34x22.png.webp 34w, https://www.liveagent.no/wp/urlslab-download/c84d41f5fa616a5c448ab08010f7749d/img7-250x162.png.webp 250w, https://www.liveagent.no/wp/urlslab-download/9018fdc426db6f2439c0c5fc0a495a11/img7-632x410.png.webp 632w" urlslab-lazy="yes" sizes="(max-width: 769px) 100vw, 769px" type="image/webp"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/093219fd9a5688f202a0a511f15f47d4/img7.png 769w, https://www.liveagent.no/wp/urlslab-download/ab3789cae14358afebef3e78acda838d/img7-300x195.png 300w, https://www.liveagent.no/wp/urlslab-download/f1885fd3d79c04c54c9d082d6dc17e83/img7-77x50.png 77w, https://www.liveagent.no/wp/urlslab-download/b68f3f417f05846f3281354e13feefc6/img7-39x25.png 39w, https://www.liveagent.no/wp/urlslab-download/9c350e36cfeb3f385e353dda867c7c6e/img7-516x335.png 516w, https://www.liveagent.no/wp/urlslab-download/28e7e89e0ba619f8245c729e43689f27/img7-616x400.png 616w, https://www.liveagent.no/wp/urlslab-download/271f486661230cfdc10ab1a6cf46d67e/img7-185x120.png 185w, https://www.liveagent.no/wp/urlslab-download/7dfd07be38b515714f8a257045d1e8f0/img7-110x71.png 110w, https://www.liveagent.no/wp/urlslab-download/dcb3d17a24c16217c35964279fa86139/img7-485x315.png 485w, https://www.liveagent.no/wp/urlslab-download/3483d78eb2c4c2809990a8a309705dc1/img7-34x22.png 34w, https://www.liveagent.no/wp/urlslab-download/4cd26a6b4aa7d943a78ca56e21d2b190/img7-250x162.png 250w, https://www.liveagent.no/wp/urlslab-download/4ec545deb9626c4469e3ef0fa64ed7bf/img7-632x410.png 632w" urlslab-lazy="yes" sizes="(max-width: 769px) 100vw, 769px"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/94372a3f160af8f6707177e6868dac76/img7.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="769" height="499" alt="edit rule" class="wp-image-10501" data-src="https://www.liveagent.no/wp/urlslab-download/093219fd9a5688f202a0a511f15f47d4/img7.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"></picture></a></figure> <p>Velg nå handlingen “HTTP-forespørsel” og legg til URL-adressen med den erstattede Web_Access_Address i feltet for URL-adressen. Velg HTTP-metoden “POST” og legg til overskriften “Content-Type:application/json”. Skriv inn dette i HTTP-brødteksten som skal sendes som data til NetCrunch:</p> <pre class="wp-block-code"><code>{ "ID": "{$conv_conversationid}", "status": "{$conv_status}", "subject": "{$conv_subject}", "closedBy": "{$last_in_ticket_agent_lastname}, {$last_in_ticket_agent_firstname}" }</code></pre> <figure class="wp-block-image size-large"><a href="https://www.liveagent.com/app/uploads/2020/02/img8.png" data-lightbox="gallery" title="App - Uploads - 2020 - 02 - Img8.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.no/wp/urlslab-download/b9ec2d53be0ad9a3f4b1e123633affd5/img8.png.webp 798w, https://www.liveagent.no/wp/urlslab-download/b3236fe3b7a5cf7945a355249c6e30cb/img8-300x147.png.webp 300w, https://www.liveagent.no/wp/urlslab-download/cdaebdff432558d3cb9c91dbd936e933/img8-768x375.png.webp 768w, https://www.liveagent.no/wp/urlslab-download/87f2294376bbe5b4fb19ab4880a6fe26/img8-102x50.png.webp 102w, https://www.liveagent.no/wp/urlslab-download/dade103c28c6c1fdc71001dde4daafd3/img8-51x25.png.webp 51w, https://www.liveagent.no/wp/urlslab-download/5edd1e98540616fb21f5ea56e78a4934/img8-685x335.png.webp 685w, https://www.liveagent.no/wp/urlslab-download/6154179472da51f3c7385ff71991e3a7/img8-700x342.png.webp 700w, https://www.liveagent.no/wp/urlslab-download/f0cc442f34c39706914b2b537a71d327/img8-185x90.png.webp 185w, https://www.liveagent.no/wp/urlslab-download/995a2a579537ff5f1fa704bafba49e38/img8-110x54.png.webp 110w, https://www.liveagent.no/wp/urlslab-download/03b9680d2b6e564d02b41a946901e0ca/img8-485x237.png.webp 485w, https://www.liveagent.no/wp/urlslab-download/b6d62bc5d3db590bcaf6a975bed78b90/img8-45x22.png.webp 45w, https://www.liveagent.no/wp/urlslab-download/2b49523a22b2c2501081f4386f6a37ee/img8-250x122.png.webp 250w, https://www.liveagent.no/wp/urlslab-download/b79e926585c6587ea5dc0b7321cb7fa7/img8-680x332.png.webp 680w" urlslab-lazy="yes" sizes="(max-width: 798px) 100vw, 798px" type="image/webp"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/700fc3115b12f27da32b0b7913879e50/img8.png 798w, https://www.liveagent.no/wp/urlslab-download/604a1269d9bd25d38ac2a50c15f120b7/img8-300x147.png 300w, https://www.liveagent.no/wp/urlslab-download/21b97a7ddf73f033bd2ad6cd41d9800f/img8-768x375.png 768w, https://www.liveagent.no/wp/urlslab-download/b56faf4c8c4e6e2db65babb923bacdb0/img8-102x50.png 102w, https://www.liveagent.no/wp/urlslab-download/c9b711075466acd4d5d0136123c7bfe2/img8-51x25.png 51w, https://www.liveagent.no/wp/urlslab-download/ab1b89b9f1ff2bba6519f2ad40ea29e1/img8-685x335.png 685w, https://www.liveagent.no/wp/urlslab-download/33be228e0f2880e5344c69a2f3aa8da6/img8-700x342.png 700w, https://www.liveagent.no/wp/urlslab-download/87a701b88ff28205f6281d7782e402a6/img8-185x90.png 185w, https://www.liveagent.no/wp/urlslab-download/69344fae8e7e03fa8b61a4a310376898/img8-110x54.png 110w, https://www.liveagent.no/wp/urlslab-download/4e95e1b540d8464a1b950dfceeee2f7e/img8-485x237.png 485w, https://www.liveagent.no/wp/urlslab-download/bcdb17fe3b74882878d7f967ec70bdab/img8-45x22.png 45w, https://www.liveagent.no/wp/urlslab-download/d34a03f6fcc80549da113d5739595649/img8-250x122.png 250w, https://www.liveagent.no/wp/urlslab-download/fedcf1db1a6bf3663fdc6a71f825918a/img8-680x332.png 680w" urlslab-lazy="yes" sizes="(max-width: 798px) 100vw, 798px"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/b9ec2d53be0ad9a3f4b1e123633affd5/img8.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="798" height="390" alt="perform action" class="wp-image-10502" data-src="https://www.liveagent.no/wp/urlslab-download/700fc3115b12f27da32b0b7913879e50/img8.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40"></picture></a></figure> <p>Lagre denne automatiseringsregelen. Når NetCrunch nå oppretter en sak, og etter at LiveAgent Agent har løst den, lukkes varselet i NetCrunch. Vær oppmerksom på at problemet fremdeles kan eksistere, men varselet vil bli løst som svar på LiveAgent-handlingen.</p> <figure class="wp-block-image size-large"><a href="https://www.liveagent.com/app/uploads/2020/02/img9.png" data-lightbox="gallery" title="App - Uploads - 2020 - 02 - Img9.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.no/wp/urlslab-download/ebf94afe2b80a06cda91b4360b71f4d2/img9.png.webp 736w, https://www.liveagent.no/wp/urlslab-download/955cf55adf6beff48087009de5d8d9f5/img9-300x17.png.webp 300w, https://www.liveagent.no/wp/urlslab-download/e5aa222880460b906229ccfc48e443da/img9-185x11.png.webp 185w, https://www.liveagent.no/wp/urlslab-download/c5cecc3e7e67354cb498ffb804b15eb6/img9-175x10.png.webp 175w, https://www.liveagent.no/wp/urlslab-download/0fa466475c9ae0590b4fb4e7fc3be3dd/img9-700x40.png.webp 700w, https://www.liveagent.no/wp/urlslab-download/d4a662edb0747a9bbd47b7b7bef0decf/img9-110x6.png.webp 110w, https://www.liveagent.no/wp/urlslab-download/6e205097a783ec08db034b065fd59c8e/img9-485x28.png.webp 485w, https://www.liveagent.no/wp/urlslab-download/469774f77138385a0d02c00fa4ca56f9/img9-95x5.png.webp 95w, https://www.liveagent.no/wp/urlslab-download/1863c9ef0d25fbcb90ff2fc75ea941e9/img9-200x11.png.webp 200w, https://www.liveagent.no/wp/urlslab-download/e07cf2b2f72e050de6f16492e2a43d0e/img9-250x14.png.webp 250w, https://www.liveagent.no/wp/urlslab-download/63a1137d341ff3c2bb55ede22703c574/img9-680x39.png.webp 680w" urlslab-lazy="yes" sizes="(max-width: 736px) 100vw, 736px" type="image/webp"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/1721d6c181624da3c02271691bacd8c1/img9.png 736w, https://www.liveagent.no/wp/urlslab-download/98a4687cc7cb704e9a0664224fa13690/img9-300x17.png 300w, https://www.liveagent.no/wp/urlslab-download/9039ae1980c67198fb8ecc6352c0c530/img9-185x11.png 185w, https://www.liveagent.no/wp/urlslab-download/78c0077d50438a83cd4e2d43d754a8fe/img9-175x10.png 175w, https://www.liveagent.no/wp/urlslab-download/0db1b741702edbc7d86273f0509a7d06/img9-700x40.png 700w, https://www.liveagent.no/wp/urlslab-download/071471bfab48140c28c0483ef06de3d9/img9-110x6.png 110w, https://www.liveagent.no/wp/urlslab-download/48c9faf5734fa41e7f366aa94ac3a0bd/img9-485x28.png 485w, https://www.liveagent.no/wp/urlslab-download/167a836a7749c8fd40b71fbebf60961d/img9-95x5.png 95w, https://www.liveagent.no/wp/urlslab-download/2426900b83353fa01fb2496fafc598cb/img9-200x11.png 200w, https://www.liveagent.no/wp/urlslab-download/28c321d1f8e8d6b6d1dc82d96212f1ae/img9-250x14.png 250w, https://www.liveagent.no/wp/urlslab-download/26d1c65ddcfc50c2ec23440182f97f15/img9-680x39.png 680w" urlslab-lazy="yes" sizes="(max-width: 736px) 100vw, 736px"></source><source data-srcset="https://www.liveagent.no/wp/urlslab-download/ebf94afe2b80a06cda91b4360b71f4d2/img9.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="736" height="42" alt="rule" class="wp-image-10503" data-src="https://www.liveagent.no/wp/urlslab-download/1721d6c181624da3c02271691bacd8c1/img9.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"></picture></a></figure> <div class="Urlslab-Faq urlslab-skip-faq" itemscope="" itemtype="https://schema.org/FAQPage"><h2 id="h-frequently-asked-questions">Frequently Asked Questions</h2><ul class="Urlslab-Faq__items"><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-hva-er-netcrunch">Hva er NetCrunch?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>NetCruch er en plattform som lar deg overvåke IT-økosystemet ditt uten agenter. Selskapet har operert i mer enn 20 år og hjelper kundene med å administrere IT-systemkompleksitetene daglig. </p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-hva-er-fordelene-ved-bruke-netcrunch">Hva er fordelene ved å bruke NetCrunch?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>- brukervennlig - fullt tilpassbar - fleksibel visualisering </p></div></div></li></ul></div> <div class="Post__buttons"> <a href="/intergrering/" class="Button Button--outline Button--back" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="no" onover-preload="1"><span>Tilbake til Integrasjoner</span></a> <a href="/proveperiode/" class="Button Button--full" title="Vurderer du LiveAgent hjelpepult programvaren? Fyll inn dine detaljer så kan du starte en Gratis Prøveperiode, uten forpliktelser, ingen kredittkort informasjons trengs." hreflang="no" onover-preload="1"> <span>Lag konto GRATIS</span> </a> </div> <div class="Post__content__resources"> <div class="Post__sidebar__title h4">Relaterte Artikkler</div> <div class="SimilarSources"> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.no/intergrering/webflow/" title="Webflow er en flott nettstedbygger uten behov for koding. Den er også egnet for e-handelsnettsteder med kundestøtte." hreflang="no" onover-preload="1"><img alt="Webflow er en flott nettstedbygger uten behov for koding. Den er også egnet for e-handelsnettsteder med kundestøtte." data-src="https://assets.flowhunt.io/screenshots/ed6b2492a325e5cf/a20d4fdbe697ab69/1729059897_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.no/intergrering/webflow/" title="Webflow er en flott nettstedbygger uten behov for koding. Den er også egnet for e-handelsnettsteder med kundestøtte." hreflang="no" onover-preload="1">Webflow</a></p><p class="urlslab-rel-res-item-summary">Integrer LiveAgent live chat med Webflow for å skape et brukervennlig, kodeløst nettsted med responsive design. Gi besøkende rask kundeservice med LiveAgent's lynraske chat-widget, og øk salget med sanntidsskriving og proaktive chat-invitasjoner. Start din gratis prøveperiode og forbedre nettstedsopplevelsen i dag!</p><a href="https://www.liveagent.no/intergrering/webflow/" title="Webflow er en flott nettstedbygger uten behov for koding. Den er også egnet for e-handelsnettsteder med kundestøtte." class="urlslab-rel-res-item-arrow" hreflang="no" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.no/helpcrunch-alternative/" title="LiveAgent har mer enn 175 funksjoner, over 40 integrasjoner og en flott pris. Se hvorfor du bør bytte fra HelpCrunch til LiveAgent." hreflang="no" onover-preload="1"><img alt="LiveAgent har mer enn 175 funksjoner, over 40 integrasjoner og en flott pris. Se hvorfor du bør bytte fra HelpCrunch til LiveAgent." data-src="https://www.liveagent.no/wp/urlslab-download/d5fed176e061290398494de026b97f58/1729106269_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.no/helpcrunch-alternative/" title="LiveAgent har mer enn 175 funksjoner, over 40 integrasjoner og en flott pris. Se hvorfor du bør bytte fra HelpCrunch til LiveAgent." hreflang="no" onover-preload="1">Leter du etter et HelpCrunch-alternativ?</a></p><p class="urlslab-rel-res-item-summary">Prøv LiveAgent som et HelpCrunch-alternativ! Få overlegen kundeservice med 175+ funksjoner og 40+ integrasjoner. Gratis prøveperiode!</p><a href="https://www.liveagent.no/helpcrunch-alternative/" title="LiveAgent har mer enn 175 funksjoner, over 40 integrasjoner og en flott pris. Se hvorfor du bør bytte fra HelpCrunch til LiveAgent." class="urlslab-rel-res-item-arrow" hreflang="no" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.no/intergrering/postfix/" title="Postfix er en av de mest populære postoverføringsagentene, nå tilgjengelig for ditt LiveAgent-billettsystem." hreflang="no" onover-preload="1"><img alt="Postfix er en av de mest populære postoverføringsagentene, nå tilgjengelig for ditt LiveAgent-billettsystem." data-src="https://assets.flowhunt.io/screenshots/ed6b2492a325e5cf/9470e78e52e1d881/1729063464_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.no/intergrering/postfix/" title="Postfix er en av de mest populære postoverføringsagentene, nå tilgjengelig for ditt LiveAgent-billettsystem." hreflang="no" onover-preload="1">Postfix</a></p><p class="urlslab-rel-res-item-summary">Oppdag hvordan Postfix, en populær og gratis e-postoverføringsagent, kan forbedre din e-posthåndtering ved å integreres med LiveAgent. Med enkel integrasjon via IMAP/POP3, få en pålitelig løsning for å organisere kunde-e-poster, redusere spam og forbedre kundetilfredshet. Start din gratis LiveAgent-prøveperiode i dag og opplev effektiv e-postadministrasjon.</p><a href="https://www.liveagent.no/intergrering/postfix/" title="Postfix er en av de mest populære postoverføringsagentene, nå tilgjengelig for ditt LiveAgent-billettsystem." class="urlslab-rel-res-item-arrow" hreflang="no" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.no/intergrering/web-com/" title="Forbedre kunde interaksjonen på Web.com-nettsidene dine. Web.com-integrasjon lar deg plassere LiveAgents live chat-knapp på dine nettsider." hreflang="no" onover-preload="1"><img alt="Forbedre kunde interaksjonen på Web.com-nettsidene dine. Web.com-integrasjon lar deg plassere LiveAgents live chat-knapp på dine nettsider." data-src="https://assets.flowhunt.io/screenshots/ed6b2492a325e5cf/4070d275ca73fb48/1729059873_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.no/intergrering/web-com/" title="Forbedre kunde interaksjonen på Web.com-nettsidene dine. Web.com-integrasjon lar deg plassere LiveAgents live chat-knapp på dine nettsider." hreflang="no" onover-preload="1">Web.com</a></p><p class="urlslab-rel-res-item-summary">Oppdag hvordan Web.com, et ledende web-teknologiselskap, kan forbedre din online tilstedeværelse med integrasjon til LiveAgent. Få tilgang til live chat-funksjoner for økt salg og bedre kundeservice. Start din gratis prøveperiode i dag!</p><a href="https://www.liveagent.no/intergrering/web-com/" title="Forbedre kunde interaksjonen på Web.com-nettsidene dine. Web.com-integrasjon lar deg plassere LiveAgents live chat-knapp på dine nettsider." class="urlslab-rel-res-item-arrow" hreflang="no" onover-preload="1"></a></div></div></div> </div> </div> </div> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/proveperiode/" class="Button Button--full" title="Vurderer du LiveAgent hjelpepult programvaren? Fyll inn dine detaljer så kan du starte en Gratis Prøveperiode, uten forpliktelser, ingen kredittkort informasjons trengs." hreflang="no" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="Vil du lære mer om LiveAgent? Be om en gratis demo for å lære mer om LiveAgent og hvordan det kan hjelpe deg med å lykkes." hreflang="no" onover-preload="1"> <span>Avtal en demo</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/awards/" title="Capterra" hreflang="no" onover-preload="1"> <img alt="Capterra" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/awards/" title="G2 Crowd" hreflang="no" onover-preload="1"> <img alt="G2 Crowd" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/logo_g2.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; 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Moreover, the text highlights the success of FrëschKëscht, an online store that started as a school project, and the wide range of advanced medical nutrition products offered by Nutricia. Overall, the text portrays a diverse range of business solutions and their success stories." hreflang="no" onover-preload="1">Kunde-anmeldelser</a></li> <li id="menu-item-738498"><a href="https://www.liveagent.no/intergrering/" urlslab_href_old="https://www.liveagent.no/ms_integrations_categories/voip-partners-no/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="no" onover-preload="1">VoIP-partnere</a></li> <li id="menu-item-738504"><a href="https://www.liveagent.no/affiliate-program/" title="Bli med i LiveAgents kvalitets affiliateprogram og få sanntidsrapporter om salg, trafikk og kontosaldo. 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Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. Discover the benefits of VoIP technology and find the perfect fit for your company's needs." hreflang="en-US" onover-preload="1">VoIP-telefonsystemer</a></li> <li id="menu-item-738523"><a href="https://www.liveagent.no/selvbetjent-programvare/" title="Oppdag hvordan selvbetjeningsprogramvare kan forbedre kundetilfredshet, redusere kostnader og øke effektiviteten i 2024. Utforsk de beste alternativene og funksjonene som tilbys av LiveAgent for å la kundene dine løse problemer selv, når som helst. Les mer om trender, implementering og ledende leverandører i bransjen." hreflang="no" onover-preload="1">Selvbetjent programvare</a></li> <li id="menu-item-738524"><a href="https://www.liveagent.no/innkommende-ringesenter-programvare/" title="Programvare for innkommende kundesenter kan hjelpe deg med å sette opp et virtuelt kundesenter. Administrer enkelt inngående kundekommunikasjon, forbedre støtteteamets ytelse og generer mer inngående salg. Velg den rette for dine behov." hreflang="no" onover-preload="1">Programvare for innkommende kundesenter</a></li> <li id="menu-item-738525"><a href="https://www.liveagent.no/klagebehandling-programvare/" title="Kundeklagebehandlingssystem gir en alt-i-ett helpdesk-løsning som effektiviserer kommunikasjonskanalene dine. Finn ut det beste systemet på markedet for din bedrift." hreflang="no" onover-preload="1">Klagehåndteringssystem</a></li> <li id="menu-item-738526"><a href="https://www.liveagent.com/blog/best-client-portal-software/" urlslab_href_old="https://liveagent.com/blog/best-client-portal-software/" title="Client portal software showcases a customer-centric approach. Learn about 25 of the best client portal software on the market today." hreflang="en-US" onover-preload="1">Klientportalprogramvare</a></li> </ul></div></div> </div> </div> </div> </div> <div class="Footer__middle"> <div class="wrapper"> <div class="Footer__middle__row"> <div class="Footer__middle__contacts"> <div class="Footer__middle__title h5">Salgskontakter</div> <ul> <li class="Footer__middle__contacts__phone"><a href="tel:+421%202%2033%20456%20826" title="LiveAgent sitt telefonnummer">+421 2 33 456 826</a></li> <li class="Footer__middle__contacts__phone"><a href="tel:+1-888-257-8754" title="LiveAgent sitt telefonnummer">+1-888-257-8754</a></li> <li class="Footer__middle__contacts__whatsapp"><a href="https://wa.me/17862041375?text=Hi!%20I%20am%20contacting%20you%20from%20https://www.liveagent.no/intergrering/netcrunch/,%20and%20I%20am%20contacting%20you%20about..." title="LiveAgent sin WhatsApp">+1-786-204-1375</a></li> <li class="Footer__middle__contacts__calendar"><a href="/demo/" title="LiveAgent sin demo" hreflang="no" onover-preload="1">Avtal en demo</a></li> </ul> </div> <div class="Footer__middle__social"> <div class="Footer__middle__title h5">Sosiale medier </div> <ul> <li> <a href="https://www.instagram.com/liveagent/" rel="noopener" target="_blank" title="LiveAgent sin Intagram"> <svg> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-instagram"></use> </svg> </a> </li> <li> <a href="https://www.facebook.com/LiveAgent/" rel="noopener" target="_blank" title="LiveAgent sin Facebook"> <svg> <use xlink:href=" https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-facebook "></use> </svg> </a> </li> <li> <a href="https://twitter.com/LiveAgent" rel="noopener" target="_blank" title="LiveAgent sin Twitter"> <svg> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-twitter"></use> </svg> </a> </li> <li> <a href="https://www.linkedin.com/company/liveagent/" rel="nofollow noopener" target="_blank" title="LiveAgent sin LinkedIn"> <svg> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-linkedin"></use> </svg> </a> </li> <li> <a href="https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCSG5TrYcDozs6jkLf66taBg%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=de&src=1" rel="nofollow noopener" target="_blank" title="LiveAgent sin YouTube" urlslab_href_old="https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"> <svg> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-youtube"></use> </svg> </a> </li> <li> <a href="https://wa.me/17862041375" rel="nofollow noopener" target="_blank" title="LiveAgent sin WhatsApp"> <svg> <use xlink:href="https://www.liveagent.no/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-whatsapp"></use> </svg> </a> </li> </ul> </div> <div class="Footer__middle__reviews"> <div class="Footer__middle__title h5">Anmeldelser</div> <a class="Footer__middle__reviews__img" href="https://www.g2.com/products/liveagent/reviews?utm_source=review-widget" target="_blank" title="Read reviews of LiveAgent on G2"> <picture><img alt="Read LiveAgent reviews on G2" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/reviews/g2-reviews-img.png" data-urlslabstyle="" style="opacity: 0; 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Alle rettigheter forbeholdt.</p> </div> <div class="Footer__bottom__navigation"> <div class="menu-footer-bottom-navigation-container"><ul id="menu-footer-bottom-navigation" class="nav"><li id="menu-item-373">Terms & Conditions</li> <li id="menu-item-372">Security Policy</li> <li id="menu-item-371"><a href="/retningslinjer-for-personvern/" title="Oppdag hvordan Quality Unit beskytter ditt personvern med våre detaljerte retningslinjer. Vi følger P3P-praksis for å sikre sikkerhet og konfidensialitet av dataene dine. Lær mer om datainnsamling, informasjonskapsler, og dine rettigheter til datafjerning. Beskytt informasjonen din med LiveAgent – klikk for å lese mer!" hreflang="no" onover-preload="1">Privacy Policy</a></li> <li id="menu-item-370"><a href="/gdpr/" title="LiveAgent er forpliktet til personvern, sikkerhet, samsvar og åpenhet. LiveAgent er fullstendig GDPR-kompatibel fra mai 2018. 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Try LiveAgent for 30 days with no credit card required.</p> <div class="Exit-popup__buttons"> <a href="/proveperiode/" class="Button Button--full ExitPopupButton"><span>Get started for FREE</span></a> <p class="Exit-popup__or">or</p> <a href="/demo/" class="Button Button--outline ExitPopupButton"><span>Request demo</span></a> </div> </div> <div class="Exit-popup__image"> <div class="Exit-popup__chat"> <picture><img alt="Andrej Saxon" class="Exit-popup__chat__avatar" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/andrej-saxon-avatar.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="52"></picture> <div class="Exit-popup__chat__text urlslab-skip-all"> <p> Hello, I’m Andrej. 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transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="56"> <span class="fakeChatButton__msg bottom">Vennligst godta våre informasjonskapsler før du sender kontaktskjema.</span> </div> <span class="ContactUs__menu--link ContactUs__menu--link__form red" onclick="showContactForm()" data-target="contactUsForm" data-close-target="contactUsMenu"> Kontaktskjema <img class="ContactUs__icon" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/contact/form.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="57"> </span> </li> <li class="ContactUs__menu--item"> <button class="ContactUs__menu--link violet" onclick="contactUsMessenger();" data-close-target="contactUsMenu" rel="nofollow noopener external">Messenger<img class="ContactUs__icon" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/contact/messenger.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="58"></button> </li> <li class="ContactUs__menu--item whatsapp"> <button class="ContactUs__menu--link green" data-message="Hi! I am contacting you from https://www.liveagent.no/intergrering/netcrunch/ and I am contacting you about..." onclick="contactUsWhatsApp(this);" data-close-target="contactUsMenu" rel="nofollow noopener external"> Whatsapp <img class="ContactUs__icon" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/contact/whatsapp.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="59"> </button> </li> <li class="ContactUs__menu--item"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Live-chat</span> <div class="ContactUs__icon fakeChatButton__icon"></div> <span class="fakeChatButton__msg">Vennligst godta våre informasjonskapsler før vi starter en chat. </span> </div> <span class="ContactUs__menu--link chat orange" id="chatBtn" data-close-target="contactUsMenu"> Chat with an agent </span> </li> <li class="ContactUs__menu--item chatbot"> <div class="ContactUs__menu--link fakeChatButton hidden"> <span class="fakeChatButton__text">Chat with a bot</span> <img class="ContactUs__icon" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="60"> <span class="fakeChatButton__msg">Vennligst godta våre informasjonskapsler før vi starter en chat. </span> </div> <button class="ContactUs__menu--link blue" id="chatBot" data-close-target="contactUsMenu" rel="nofollow noopener external"> Chat with a bot <img class="ContactUs__icon" data-src="https://www.liveagent.no/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="61"> </button> </li> </ul> </nav> </div> <script> const contactUsBtn = document.querySelector('.ContactUs__button'); const statusUrl = 'https://status.liveagent.com/'; contactUsBtn.addEventListener('click', async () => { const chatbotScriptSet = document.getElementById('fh-chatbot-script'); const menu = document.querySelector('.ContactUs__menu--wrap'); const statusInfo = document.querySelector('#contactUsStatus'); if ( menu?.classList.contains('hidden') ) { if( ! chatbotScriptSet ) { const chatbotScript = document.createElement('script'); chatbotScript.setAttribute('id', 'fh-chatbot-script'); chatbotScript.innerHTML = ` loadChatBot({ chatbotId: 'ee7cb389-4f00-441f-a287-07a43f72f1e3', workspaceId: '4d1adbc8-edfa-48c1-b93a-a8096d28f5e7', btnTarget: '#chatBot'}); `; document.querySelector('body').appendChild(chatbotScript); } const serviceStatus = await quStatusWidget.getStatus().then( ( result ) => { return displayStatusIndicator( result ); }); if ( serviceStatus === 'outage' ) { const statusInfoLink = statusInfo.querySelector(`[data-status^=${serviceStatus}]`); statusInfoLink.style.display = 'flex'; statusInfoLink.addEventListener( 'click', () => window.open( statusUrl, '_blank' ) ); } } }) const quStatusWidget = { statusJsonUrl: `${statusUrl}/status.json`, async fetchJson() { try { const data = await fetch(this.statusJsonUrl); return await data.json(); } catch (error) { console.log(error); } }, async getStatus() { const status = await this.fetchJson(); return status; } }; function displayStatusIndicator(serviceStatus) { let statusClass = 'ok'; if ( !serviceStatus ) { return 'unavailable'; } if (serviceStatus?.outages?.length > 0) { statusClass = 'outage'; } if (serviceStatus?.degradations?.length > 0) { statusClass = 'degradation'; } return statusClass; } function contactUsWhatsApp( element ) { const message = element.getAttribute( 'data-message' ); const number = '17862041375'; const whatsappLink = 'https://wa.me/' + number + '?text=' + encodeURIComponent( message ); window.open( whatsappLink, '_blank' ); } function contactUsMessenger() { const facebookLink = 'https://m.me/LiveAgent/'; window.open( facebookLink, '_blank' ); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>