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instrumentation="[object Object]" class="css-15qzw1h" name=""><div><span class="css-82a6rk">Release notes</span></div><button class="css-1vfs8c2 e132irl20"><svg viewBox="0 0 24 24" class="css-1tyf2qy" xmlns="http://www.w3.org/2000/svg"><polyline points="6 9 12 15 18 9"></polyline></svg></button></div></div><div data-flip-config="{&quot;opacity&quot;:true,&quot;translate&quot;:true}" data-flip-id="whats-new" data-portal-key="portal" class="css-1icqfzt"><div instrumentation="[object Object]" class="css-15qzw1h" name=""><div><span class="css-82a6rk">What&#x27;s new?</span></div><button class="css-1vfs8c2 e132irl20"><svg viewBox="0 0 24 24" class="css-1tyf2qy" xmlns="http://www.w3.org/2000/svg"><polyline points="6 9 12 15 18 9"></polyline></svg></button></div></div><div data-flip-config="{&quot;opacity&quot;:true,&quot;translate&quot;:true}" data-flip-id="end-of-life-announcements" data-portal-key="portal" class="css-1icqfzt"><a class="css-15qzw1h" name="/eol/" href="/eol/"><div><span class="css-82a6rk">End-of-life announcements</span></div></a></div><p data-flip-config="{&quot;translate&quot;:true}" data-flip-id="admin-and-data" data-portal-key="portal" class="css-d89hgk">ADMIN AND DATA</p><div data-flip-config="{&quot;opacity&quot;:true,&quot;translate&quot;:true}" data-flip-id="account--user-management" data-portal-key="portal" class="css-1icqfzt"><div instrumentation="[object Object]" class="css-15qzw1h" name=""><div><span class="css-82a6rk">Account &amp; user management</span></div><button class="css-1vfs8c2 e132irl20"><svg viewBox="0 0 24 24" class="css-1tyf2qy" xmlns="http://www.w3.org/2000/svg"><polyline points="6 9 12 15 18 9"></polyline></svg></button></div></div><div data-flip-config="{&quot;opacity&quot;:true,&quot;translate&quot;:true}" data-flip-id="data-and-apis" data-portal-key="portal" class="css-1icqfzt"><div instrumentation="[object Object]" class="css-15qzw1h" name=""><div><span class="css-82a6rk">Data and APIs</span></div><button class="css-1vfs8c2 e132irl20"><svg viewBox="0 0 24 24" class="css-1tyf2qy" xmlns="http://www.w3.org/2000/svg"><polyline points="6 9 12 15 18 9"></polyline></svg></button></div></div><div data-flip-config="{&quot;opacity&quot;:true,&quot;translate&quot;:true}" data-flip-id="data-dictionary" data-portal-key="portal" class="css-1icqfzt"><a class="css-15qzw1h" name="/attribute-dictionary/" href="/attribute-dictionary/"><div><span class="css-82a6rk">Data dictionary</span></div></a></div><div data-flip-config="{&quot;opacity&quot;:true,&quot;translate&quot;:true}" data-flip-id="security-and-privacy" data-portal-key="portal" class="css-1icqfzt"><div instrumentation="[object Object]" class="css-15qzw1h" name=""><div><span class="css-82a6rk">Security and privacy</span></div><button class="css-1vfs8c2 e132irl20"><svg viewBox="0 0 24 24" class="css-1tyf2qy" xmlns="http://www.w3.org/2000/svg"><polyline points="6 9 12 15 18 9"></polyline></svg></button></div></div><div 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ease;}.css-kocmdw.main-transition-enter-done{-webkit-translate:0;-moz-translate:0;-ms-translate:0;translate:0;}.css-kocmdw.main-transition-exit{-webkit-translate:-50px;-moz-translate:-50px;-ms-translate:-50px;translate:-50px;}.css-kocmdw.main-transition-exit-active{-webkit-translate:0;-moz-translate:0;-ms-translate:0;translate:0;-webkit-transition:300ms translate ease;transition:300ms translate ease;}.css-kocmdw.main-transition-exit-done{-webkit-translate:0;-moz-translate:0;-ms-translate:0;translate:0;}</style><style data-emotion="css ig5oi2">.css-ig5oi2{grid-area:main;padding:var(--site-content-padding);max-width:var(--site-max-width);margin:0 auto;width:100%;display:block;position:relative;padding-top:2.75rem;}@media screen and (max-width: 1000px){.css-ig5oi2{padding:1.5rem;}}@media (min-width: 1241px){.css-ig5oi2{padding-right:1.5rem;}}.css-ig5oi2.main-transition-enter{-webkit-translate:50px;-moz-translate:50px;-ms-translate:50px;translate:50px;}.css-ig5oi2.main-transition-enter-active{-webkit-translate:0;-moz-translate:0;-ms-translate:0;translate:0;-webkit-transition:300ms translate ease;transition:300ms translate ease;}.css-ig5oi2.main-transition-enter-done{-webkit-translate:0;-moz-translate:0;-ms-translate:0;translate:0;}.css-ig5oi2.main-transition-exit{-webkit-translate:-50px;-moz-translate:-50px;-ms-translate:-50px;translate:-50px;}.css-ig5oi2.main-transition-exit-active{-webkit-translate:0;-moz-translate:0;-ms-translate:0;translate:0;-webkit-transition:300ms translate ease;transition:300ms translate ease;}.css-ig5oi2.main-transition-exit-done{-webkit-translate:0;-moz-translate:0;-ms-translate:0;translate:0;}</style><main class="css-ig5oi2"><style data-emotion="css 1qbq6n">.css-1qbq6n{display:grid;grid-template-areas:'mt-disclaimer page-tools' 'page-title page-tools' 'content page-tools';grid-template-columns:minmax(0, 1fr) 12.8125rem;grid-column-gap:5rem;}.css-1qbq6n iframe{max-width:100%;}@media screen and (max-width: 1240px){.css-1qbq6n{grid-template-areas:'mt-disclaimer' 'page-title' 'content';grid-template-columns:minmax(0, 1fr);}}</style><div class="css-1qbq6n"><style data-emotion="css v50zng">.css-v50zng{grid-area:page-title;}.css-v50zng::before{content:'';display:block;margin-top:-5px;}</style><h1 class="css-v50zng">Capture the right data with New Relic</h1><style data-emotion="css 1sxg93g">.css-1sxg93g{grid-area:content;}</style><article data-swiftype-name="body" data-swiftype-type="text" class="css-1sxg93g"><style data-emotion="css 12dd90h">.css-12dd90h{--block-element-spacing:1.5rem;--text-spacing:var(--paragraph-spacing);}.css-12dd90h >*:first-of-type{margin-top:0;}.css-12dd90h ul,.css-12dd90h ol{counter-reset:listitem;}.css-12dd90h ul:not(:last-child),.css-12dd90h ol:not(:last-child){margin-bottom:var(--text-spacing);}.css-12dd90h ul li p:last-of-type,.css-12dd90h ol li p:last-of-type{margin-bottom:0;}.css-12dd90h ol>li{counter-increment:listitem 1;list-style-type:none;position:relative;}.css-12dd90h ol>li::before{background:var(--border-color);border-radius:50%;color:var(--system-text-primary);content:counter(listitem);font-size:12px;font-weight:600;height:10px;left:-28px;line-height:10px;padding:5px 0;position:absolute;text-align:center;top:6px;width:20px;}.css-12dd90h ol>li code{line-height:1.5;}.css-12dd90h blockquote:not(:last-child){margin-bottom:var(--block-element-spacing);}.css-12dd90h figcaption{margin-bottom:var(--text-spacing);}.css-12dd90h h2:not(:first-of-type){margin-top:2rem;}.css-12dd90h h3:not(:first-of-type),.css-12dd90h h4:not(:first-of-type){margin-top:1.5rem;}.css-12dd90h h2+h3{margin-top:1rem!important;}.css-12dd90h h3+h4{margin-top:1rem!important;}</style><div class="css-12dd90h"><p>Data observibility gives you important insight into the details of your services when they&#x27;re report the right data. Things like distributed tracing and script instrumentation allow teams to quickly collect detailed telemetry data. Unfortunately, operations teams usually aren&#x27;t in the best position to evaluate the quality of the telemetry they get, which can result in too much data which delays the ability to resolve problems in your system.</p><p>Revealing improperly instrumented services to users puts customer satisfaction at risk as teams release new features from code bases without knowing the links between software delivery and observability programs. Service instrumentation planning is the approach used to describe a single service runtime through telemetry, and this guide focuses on the metrics of your application&#x27;s code as well as external measurements through synthetic testing.</p><span style="position:relative;display:block;text-align:center;margin:1em 0"><a href="/images/capture_diagram_data-reporting-optimization-path.webp" target="_blank" rel="noreferrer" style="display:inline-block"><img width="auto" src="/images/capture_diagram_data-reporting-optimization-path.webp" alt="A diagram displaying the path for capturing relevant data with New Relic. The path is 1. Capture your service telemetry, 2. capture your web telemetry, and 3. optimize your reporting" title="Capture the right data" style="border-radius:0.25rem;max-width:100%;margin:0 0.25rem" loading="lazy"/></a></span><p>You&#x27;re a good candidate for using this guide if any of the following are true:</p><ul><li>Your development teams are disconnected from production observability design.</li><li>You have new services/capabilities that run in production and before fully establishing telemetry and alerting.</li><li>You need to provide additional business context to your instrumentation to improve diagnosis and business KPI measurement.</li><li>You employ a highly customized or proprietary software framework.</li><li>Your service is under active development. Legacy services, and services built from commercial-off-the-shelf platforms, tend to be better served with generic instrumentation options.</li></ul><h2 id="understand-benefits" style="position:relative">Understand the benefits <style data-emotion="css 21sua1">.css-21sua1{background:none;border:none;width:0;padding:0;}</style><button type="button" name="copy header link" class="css-21sua1 e1daml4q1"><a href="#understand-benefits" aria-label="understand benefits permalink" class="anchor after"><svg xmlns="http://www.w3.org/2000/svg" focusable="false" width="1rem" height="1rem" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M15 7h3a5 5 0 0 1 5 5 5 5 0 0 1-5 5h-3m-6 0H6a5 5 0 0 1-5-5 5 5 0 0 1 5-5h3"></path><line x1="8" y1="12" x2="16" y2="12"></line></svg></a></button></h2><p>Making sure that you&#x27;re capturing the right data can help your developers get more involved in the process of fixing issues when they arise by providing them relevant service data more efficienctly. Doing so will:</p><ol><li>Improve troubleshooting:</li></ol><ul><li>Good telemetry naming gives operations staff a common language to use with developers during incidents, reducing the time to triage and fix problems.</li><li>More precise and contextually relevant telemetry from your service allows for more accurate detection of faults that you can take action on.</li></ul><ol start="2"><li>Make better informed development decisions by:</li></ol><ul><li>Detecting areas of volatility or unexpected behavior and addressing them.</li><li>Understanding what dependencies in your code lack redundancy and taking measures to improve the service.</li><li>Appreciating how end-users are employing your software. You can better understand where improvements will have the biggest impact.</li></ul><h2 id="key-perf-indicators" style="position:relative">Use key performance indicators <button type="button" name="copy header link" class="css-21sua1 e1daml4q1"><a href="#key-perf-indicators" aria-label="key perf indicators permalink" class="anchor after"><svg xmlns="http://www.w3.org/2000/svg" focusable="false" width="1rem" height="1rem" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M15 7h3a5 5 0 0 1 5 5 5 5 0 0 1-5 5h-3m-6 0H6a5 5 0 0 1-5-5 5 5 0 0 1 5-5h3"></path><line x1="8" y1="12" x2="16" y2="12"></line></svg></a></button></h2><p>It&#x27;s important know a few simple KPIs to track the ongoing improvements in your software delivery and operations programs. Here are two main types of KPIs to consider as you improve instrumentation:</p><ul><li><strong>Business KPIs</strong> are aligned to your overall program objectives and should be consistently measured to demonstrate ongoing improvement for each service. Business KPIs include:</li></ul><style data-emotion="css 1r12iee">.css-1r12iee:not(:last-child){margin-bottom:var(--block-element-spacing);}</style><style data-emotion="css 10m5lzu">.css-10m5lzu >*:not(:last-child){margin-bottom:0.5rem;}.css-10m5lzu:not(:last-child){margin-bottom:var(--block-element-spacing);}</style><div class="css-10m5lzu"><style data-emotion="css 1iqeurl">.css-1iqeurl{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;border-radius:3px;border:1px solid var(--border-color);box-shadow:var(--shadow-1);}.dark-mode .css-1iqeurl{box-shadow:var(--shadow-2);}</style><div class="css-1iqeurl"><style data-emotion="css 1opn34h">.css-1opn34h{--color-transition-duration:0.3s;--color-transition-easing:ease-out;cursor:pointer;padding:0.75rem;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-transition:background var(--color-transition-duration) var(--color-transition-easing);transition:background var(--color-transition-duration) var(--color-transition-easing);border:none;background:transparent;}.css-1opn34h code{-webkit-transition:background var(--color-transition-duration) var(--color-transition-easing);transition:background var(--color-transition-duration) var(--color-transition-easing);}.css-1opn34h:hover,.css-1opn34h:focus{background:var(--primary-hover-color);outline:none;}.css-1opn34h:hover .anchor svg,.css-1opn34h:focus .anchor svg{opacity:1;}</style><button type="button" class="css-1opn34h"><style data-emotion="css 1d1yxde">.css-1d1yxde{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-flex:1;-ms-flex:1;flex:1;position:relative;font-size:1rem;margin-top:0;margin-bottom:0;text-align:left;}</style><h5 id="kpi-service-quality" class="css-1d1yxde"><span>Service quality</span><style data-emotion="css vk52vh">.css-vk52vh{margin-left:0.5rem;position:relative;}</style><a href="#kpi-service-quality" class="anchor css-vk52vh"><style data-emotion="css 1o9hz83">.css-1o9hz83{display:block;color:inherit!important;}</style><style data-emotion="css si0spv">.css-si0spv{fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;display:block;color:inherit!important;}</style><style data-emotion="css 1rt4bl8">.css-1rt4bl8{width:1em;height:1em;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;display:block;color:inherit!important;}</style><svg viewBox="0 0 24 24" class="css-1rt4bl8" xmlns="http://www.w3.org/2000/svg"><path d="M15 7h3a5 5 0 0 1 5 5 5 5 0 0 1-5 5h-3m-6 0H6a5 5 0 0 1-5-5 5 5 0 0 1 5-5h3"></path><line x1="8" y1="12" x2="16" y2="12"></line></svg></a></h5><style data-emotion="css omjdkx">.css-omjdkx{margin-left:auto;-webkit-transition:-webkit-transform 0.6s ease,color var(--color-transition-duration) var(--color-transition-easing);transition:transform 0.6s ease,color var(--color-transition-duration) var(--color-transition-easing);color:var(--secondary-text-color);}</style><style data-emotion="css 1ucc14q">.css-1ucc14q{fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;margin-left:auto;-webkit-transition:-webkit-transform 0.6s ease,color var(--color-transition-duration) var(--color-transition-easing);transition:transform 0.6s ease,color var(--color-transition-duration) var(--color-transition-easing);color:var(--secondary-text-color);}</style><style data-emotion="css pbzsfr">.css-pbzsfr{width:1rem;height:1rem;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;margin-left:auto;-webkit-transition:-webkit-transform 0.6s ease,color var(--color-transition-duration) var(--color-transition-easing);transition:transform 0.6s ease,color var(--color-transition-duration) var(--color-transition-easing);color:var(--secondary-text-color);}</style><svg viewBox="0 0 24 24" class="css-pbzsfr" xmlns="http://www.w3.org/2000/svg"><polyline points="6 9 12 15 18 9"></polyline></svg></button><style data-emotion="css d3v9zr">.css-d3v9zr{overflow:hidden;}</style><div style="height:0" class="css-d3v9zr"><style data-emotion="css 1ofyns">.css-1ofyns{border-top:1px solid var(--border-color);padding:1rem;}</style><div aria-hidden="true" class="css-1ofyns"><p>This metric defines how well your service is operating. This will depend upon the needs of your organization and the constraints of the services being monitored.</p><p><strong>Goal:</strong> Improved service quality attainment score over time.</p><p><strong>Best practices:</strong></p><ul><li>Create a graphical representation as a trend of service quality achievement for defined periods (monthly and/or quarterly).</li><li>Service Apdex can provide an effective service-specific quality score. (See <a href="/docs/apm/new-relic-apm/apdex/apdex-measure-user-satisfaction/">Apdex: Measure user satisfaction</a>.)</li><li>A well defined service level management (SLM) approach using SLIs that describe the level of expected operation for service boundaries can be a useful way to establish a single measurement of quality.</li></ul></div></div></div><div class="css-1iqeurl"><button type="button" class="css-1opn34h"><h5 id="kpi-release-frequency" class="css-1d1yxde"><span>Release frequency</span><a href="#kpi-release-frequency" class="anchor css-vk52vh"><svg viewBox="0 0 24 24" class="css-1rt4bl8" xmlns="http://www.w3.org/2000/svg"><path d="M15 7h3a5 5 0 0 1 5 5 5 5 0 0 1-5 5h-3m-6 0H6a5 5 0 0 1-5-5 5 5 0 0 1 5-5h3"></path><line x1="8" y1="12" x2="16" y2="12"></line></svg></a></h5><svg viewBox="0 0 24 24" class="css-pbzsfr" xmlns="http://www.w3.org/2000/svg"><polyline points="6 9 12 15 18 9"></polyline></svg></button><div style="height:0" class="css-d3v9zr"><div aria-hidden="true" class="css-1ofyns"><p>&quot;Release frequency&quot; refers to the number of releases for a given service. This indicates the release velocity of the software delivery organization.</p><p><strong>Goal:</strong> Consistency of attainment with consistent or improving service quality indicator.</p><p><strong>Best practices:</strong></p><ul><li>Derive data from deployment markers or other events sent to New Relic.</li><li>Measure directly from code or project management tools such as JIRA, BitBucket, GitHub.</li><li>Consider implementing a collection mechanism to capture release events and store them directly in New Relic. See <a href="https://github.com/newrelic-experimental/nr1-innovation-cicd/tree/main/Webhooks" target="_blank" rel="noopener noreferrer">New Relic CICD innovation<style data-emotion="css 1p7qkn8">.css-1p7qkn8{margin-left:0.25rem;position:relative;top:-1px;}</style><style data-emotion="css 1vugbg2">.css-1vugbg2{fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;margin-left:0.25rem;position:relative;top:-1px;}</style><style data-emotion="css 1yhl729">.css-1yhl729{width:1em;height:1em;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;margin-left:0.25rem;position:relative;top:-1px;}</style><svg viewBox="0 0 24 24" class="css-1yhl729" xmlns="http://www.w3.org/2000/svg"><path d="M18 13v6a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V8a2 2 0 0 1 2-2h6"></path><polyline points="15 3 21 3 21 9"></polyline><line x1="10" y1="14" x2="21" y2="3"></line></svg></a> for example JIRA and BitBucket configs.</li></ul></div></div></div></div><ul><li><strong>Practitioner KPIs</strong> are used to measure changes in the execution of job functions for those participating in the development and management of services. Practictioner KPIs include:</li></ul><div class="css-10m5lzu"><div class="css-1iqeurl"><button type="button" class="css-1opn34h"><h5 id="kpi-feature-release-frequency" class="css-1d1yxde"><span>Feature release frequency</span><a href="#kpi-feature-release-frequency" class="anchor css-vk52vh"><svg viewBox="0 0 24 24" class="css-1rt4bl8" xmlns="http://www.w3.org/2000/svg"><path d="M15 7h3a5 5 0 0 1 5 5 5 5 0 0 1-5 5h-3m-6 0H6a5 5 0 0 1-5-5 5 5 0 0 1 5-5h3"></path><line x1="8" y1="12" x2="16" y2="12"></line></svg></a></h5><svg viewBox="0 0 24 24" class="css-pbzsfr" xmlns="http://www.w3.org/2000/svg"><polyline points="6 9 12 15 18 9"></polyline></svg></button><div style="height:0" class="css-d3v9zr"><div aria-hidden="true" class="css-1ofyns"><p>The &quot;feature release frequency&quot; deals with the percentage of releases that are directly related to new feature development versus bug fixes or technical debt. The relationship between features and fixes will vary between teams and projects based on the history of the service.</p><p><strong>Goal:</strong> A consistent or improving feature release frequency consistent with the service delivery goals.</p><p><strong>Best practices:</strong></p><ul><li>Practitioner feature release frequency is often acquired in the same manner as the broader release frequency business KPI. This metric is then made available to the development team for the service.</li></ul></div></div></div><div class="css-1iqeurl"><button type="button" class="css-1opn34h"><h5 id="kpi-mean-time-to-close" class="css-1d1yxde"><span>Mean time to close</span><a href="#kpi-mean-time-to-close" class="anchor css-vk52vh"><svg viewBox="0 0 24 24" class="css-1rt4bl8" xmlns="http://www.w3.org/2000/svg"><path d="M15 7h3a5 5 0 0 1 5 5 5 5 0 0 1-5 5h-3m-6 0H6a5 5 0 0 1-5-5 5 5 0 0 1 5-5h3"></path><line x1="8" y1="12" x2="16" y2="12"></line></svg></a></h5><svg viewBox="0 0 24 24" class="css-pbzsfr" xmlns="http://www.w3.org/2000/svg"><polyline points="6 9 12 15 18 9"></polyline></svg></button><div style="height:0" class="css-d3v9zr"><div aria-hidden="true" class="css-1ofyns"><p>&quot;Mean time to close&quot; refers to the average duration of alert-driven incidents in New Relic.</p><p><strong>Goal:</strong> Steady decrease of incident close time for identified services.</p><p><strong>Best practices:</strong>*<!-- --> follow the <a href="/docs/tutorial-create-alerts/manage-alert-quality/">Alert quality management guide</a> to help you understand the behavior of your services through using <style data-emotion="css 1btm2ft">.css-1btm2ft{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;background:none;border:0;border-bottom:1px solid var(--primary-text-color);color:var(--primary-text-color);cursor:pointer;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;padding:1px;margin-right:2px;}</style><button aria-describedby="license-key-explainer-0.7046238074994562" type="button" class="css-1btm2ft">alerts<style data-emotion="css 1d5o6hd">.css-1d5o6hd{margin-left:0.25em;}</style><style data-emotion="css 1eb8pd7">.css-1eb8pd7{fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;margin-left:0.25em;}</style><style data-emotion="css u04r6d">.css-u04r6d{width:1.25em;height:1.25em;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;margin-left:0.25em;}</style><svg viewBox="0 0 24 24" class="css-u04r6d" xmlns="http://www.w3.org/2000/svg"><circle cx="12" cy="12" r="10"></circle><line x1="12" y1="16" x2="12" y2="12"></line><line x1="12" y1="8" x2="12.01" y2="8"></line></svg></button> to help improve your service delivery.</p></div></div></div></div><h2 id="prerequisites" style="position:relative">Prerequisites <button type="button" name="copy header link" class="css-21sua1 e1daml4q1"><a href="#prerequisites" aria-label="prerequisites permalink" class="anchor after"><svg xmlns="http://www.w3.org/2000/svg" focusable="false" width="1rem" height="1rem" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M15 7h3a5 5 0 0 1 5 5 5 5 0 0 1-5 5h-3m-6 0H6a5 5 0 0 1-5-5 5 5 0 0 1 5-5h3"></path><line x1="8" y1="12" x2="16" y2="12"></line></svg></a></button></h2><p>As you work through the steps in the guide, keep the following documentation resources handy:</p><ul><li><a href="/docs/new-relic-one/install-configure/install-new-relic/#apm-install">APM agent install</a> and <a href="/docs/new-relic-one/install-configure/configure-new-relic-agents/">configure</a></li><li>Instrumentation guides:<ul><li><a href="/docs/apm/agents/c-sdk/instrumentation/instrument-your-app-c-sdk/">C-SDK</a></li><li><a href="/docs/apm/agents/go-agent/instrumentation/">Go</a></li><li><a href="/docs/apm/agents/java-agent/custom-instrumentation/java-custom-instrumentation/">Java</a></li><li><a href="/docs/apm/agents/net-agent/custom-instrumentation/introduction-net-custom-instrumentation/">.NET</a></li><li><a href="/docs/apm/agents/nodejs-agent/extend-your-instrumentation/nodejs-custom-instrumentation/">Node.js</a></li><li><a href="/docs/apm/agents/php-agent/php-agent-api/">PHP</a></li><li><a href="/docs/apm/agents/python-agent/custom-instrumentation/python-custom-instrumentation/">Python</a></li><li><a href="/docs/apm/agents/ruby-agent/api-guides/ruby-custom-instrumentation/">Ruby</a></li><li><a href="https://opensource.newrelic.com/projects/open-telemetry" target="_blank" rel="noopener">OpenTelemetry SDKs<svg viewBox="0 0 24 24" class="css-1yhl729" xmlns="http://www.w3.org/2000/svg"><path d="M18 13v6a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V8a2 2 0 0 1 2-2h6"></path><polyline points="15 3 21 3 21 9"></polyline><line x1="10" y1="14" x2="21" y2="3"></line></svg></a></li></ul></li><li><a href="/docs/synthetics/">Introduction to New Relic synthetic monitoring</a></li></ul><h2 id="next-steps" style="position:relative">Next Steps <button type="button" name="copy header link" class="css-21sua1 e1daml4q1"><a href="#next-steps" aria-label="next steps permalink" class="anchor after"><svg xmlns="http://www.w3.org/2000/svg" focusable="false" width="1rem" height="1rem" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M15 7h3a5 5 0 0 1 5 5 5 5 0 0 1-5 5h-3m-6 0H6a5 5 0 0 1-5-5 5 5 0 0 1 5-5h3"></path><line x1="8" y1="12" x2="16" y2="12"></line></svg></a></button></h2><p>Choose one of the guides below based on what data you want to capture:</p><style data-emotion="css 6wgs8g">.css-6wgs8g{display:grid;grid-template-columns:repeat(auto-fit, minmax(255px, 1fr));grid-auto-rows:1fr;grid-gap:1rem;margin:1rem 0;}.css-6wgs8g.doc-tiles-labs{grid-template-columns:1fr;}.css-6wgs8g a{margin:0;}</style><div class="doc-tiles-default css-6wgs8g"><style data-emotion="css 1oax00r">.css-1oax00r{margin:1rem 0;}</style><style data-emotion="css 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1.25rem;color:var(--primary-text-color);-webkit-transition:background-color 0.2s ease-out,color 0.2s ease-out;transition:background-color 0.2s ease-out,color 0.2s ease-out;-webkit-text-decoration:none;text-decoration:none;position:relative;font-weight:400;}.css-bg51d6:hover{color:#0E74DF;}.css-bg51d6.active{background:#0E74DF;color:var(--system-background-app-light);font-weight:500;}</style><a href="#understand-benefits" class="active css-bg51d6">Understand the benefits</a></li><li class="css-xxxtfh"><a href="#key-perf-indicators" class="css-bg51d6">Use key performance indicators</a></li><li class="css-xxxtfh"><a href="#prerequisites" class="css-bg51d6">Prerequisites</a></li><li class="css-xxxtfh"><a href="#next-steps" class="css-bg51d6">Next Steps</a></li></ul></nav></section><style data-emotion="css 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