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Social Media Strategies Summit | Social Media Conference
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home-event-button" style="font-size: 15px;">Register</a> </div> </div><div class="text-center home-event-card" style="width: 260px;" . onclick="window.location='/higher-ed-2025/'"><div class="home-event-photo"><a href="/higher-ed-2025/"><img class="bottom-image" src="/assets/components/phpthumbof/cache/home-hover-higher-ed.ecb4024341fdd4cf5316333569ec5ef7.png" style="max-width:100%; border: 1px solid #9EC5E1; " alt="Higher Ed Oct 2025 logo"><img class="top-image" src="/assets/components/phpthumbof/cache/Powell_Library%2C_UCLA_%28front_view%29.a30593f74bcbb41bd0065281e040ac19.jpg" style="max-width:100%; " alt="Higher Ed Oct 2025"></a></div> <div class="home-event-region" style="font-size:22px; padding: 8px;"><a href="/higher-ed-2025/">Higher Ed Virtual Conference</a></div> <div class="home-event-date" style="font-size:18px; padding: 2px 6px 3px 6px;"><a href="/higher-ed-2025/">Oct 20–22, 2025</a></div><div class="home-event-buttons" style="font-size:15px;"><a href="/higher-ed-2025/" class="button home-event-button" style="font-size: 15px;">Learn More</a> <a href="https://reg.unityeventsolutions.com/se/SMSSHE2025M291/ATT" class="button secondary home-event-button" style="font-size: 15px;">Register</a> </div> </div></div> </div> </div> </div> </section><!-- end hero area--> <section class="home-section home-section-text" style="background-color:#ffffff; "><div class="home-section-screen" style="background-image: url('assets/client_files/images/none')"></div><div class="container" style="max-width: 1320px; "><h2 class="home-section-title" style="">Meet our speakers</h2><div class="subtext" style=""><p style="text-align: center; max-width: 920px; margin: 0 auto 24px auto; line-height: 120%;">Our comprehensive roster of presenting senior-level executive leaders means you benefit from a rich, diverse mix of perspectives and knowledge.</p></div><div class="col-md-12 col-lg-12 col-xs-12 text-left"><div><div class="carousel home-speakers-carousel" data-flickity><div class="carousel-cell"> <div class="speaker" style="width: 240px;"> <div class="image-holder" style="border:0; height: 240px;"> <a href="government-december-2024/speakers/speaker/?speakerid=12468" class="popup-page-wider"><img class="background-image" src="/assets/components/phpthumbof/cache/Emily%20Bonilla-Pieton.e9b9540aa2a9b80223cd0c3d543bb3bd.e815c2a848bf83ac44035911f4ccb77d.jpg" style="width:240px; border-radius: 18px; outline: 0;" alt="Emily Bonilla-Pieton" /></a> </div> <div style="position: absolute; top: 184px; text-align: center; width: 100%; left: 0;"><img src="/assets/components/phpthumbof/cache/TSA.3c80b317e399ec09f35a6dd4b6e4fcc9.9ba17a61ba09bf51a3883fafcfb2f0c1.png" alt="" style="margin: 0 auto; padding: 2px 10px; background-color: #fff; border-radius: 14px;"></div> <p class="speaker-name" style="margin-top:18px;"><a class="popup-page-wider" href="government-december-2024/speakers/speaker/?speakerid=12468">Emily Bonilla-Pieton</a></p> <p class="speaker-position" style="height:auto; font-size: 15px;">Social Media Strategist, Office of Strategic Communications & Public Affairs<br><span style="font-weight:600">Transportation Security Administration</span></p> </div> </div> <!--end of individual speaker--> <div class="carousel-cell"> <div class="speaker" style="width: 240px;"> <div class="image-holder" style="border:0; height: 240px;"> <a href="government-december-2024/speakers/speaker/?speakerid=14997" class="popup-page-wider"><img class="background-image" src="/assets/components/phpthumbof/cache/Krista%20Berumen.f92eb0efbcee58c706af12b43f852c2c.361a94be7d39eaccfede6295f0df814e.jpg" style="width:240px; border-radius: 18px; outline: 0;" alt="Krista Berumen" /></a> </div> <div style="position: absolute; top: 184px; text-align: center; width: 100%; left: 0;"><img src="/assets/components/phpthumbof/cache/Bureau%20of%20Land%20Management%202.c59b0654fa55e40006a53bfb89c75d81.a9f18a4f2066c140713f0a85e9886a3e.png" alt="" style="margin: 0 auto; padding: 2px 10px; background-color: #fff; border-radius: 14px;"></div> <p class="speaker-name" style="margin-top:18px;"><a class="popup-page-wider" href="government-december-2024/speakers/speaker/?speakerid=14997">Krista Berumen</a></p> <p class="speaker-position" style="height:auto; font-size: 15px;">Digital Media Lead<br><span style="font-weight:600">Bureau of Land Management</span></p> </div> </div> <!--end of individual speaker--> <div class="carousel-cell"> <div class="speaker" style="width: 240px;"> <div class="image-holder" style="border:0; height: 240px;"> <a href="government-december-2024/speakers/speaker/?speakerid=14610" class="popup-page-wider"><img class="background-image" src="/assets/components/phpthumbof/cache/Amanda%20Dolasinski%202.c55213990e5e87b22cee8fa8db9d0f91.90107f0bead528c3905ec246055add92.jpg" style="width:240px; border-radius: 18px; outline: 0;" alt="Amanda Dolasinski" /></a> </div> <div style="position: absolute; top: 184px; text-align: center; width: 100%; left: 0;"><img src="/assets/components/phpthumbof/cache/USPTO%202.51d8d4b11fc0b5d1b4d41f7dfec78b28.96200ff6cb83b19d4e82db6910617df7.png" alt="" style="margin: 0 auto; padding: 2px 10px; background-color: #fff; border-radius: 14px;"></div> <p class="speaker-name" style="margin-top:18px;"><a class="popup-page-wider" href="government-december-2024/speakers/speaker/?speakerid=14610">Amanda Dolasinski</a></p> <p class="speaker-position" style="height:auto; font-size: 15px;"> Social Media Manager<br><span style="font-weight:600">U.S. Patent and Trademark Office</span></p> </div> </div> <!--end of individual speaker--> <div class="carousel-cell"> <div class="speaker" style="width: 240px;"> <div class="image-holder" style="border:0; height: 240px;"> <a href="government-december-2024/speakers/speaker/?speakerid=11395" class="popup-page-wider"><img class="background-image" src="/assets/components/phpthumbof/cache/Warren%20Kagarise.29c3886fb8e2cc9aea42661d6681b514.a1124587a45eef605e44b5a5c7360f66.jpg" style="width:240px; border-radius: 18px; outline: 0;" alt="Warren Kagarise" /></a> </div> <div style="position: absolute; top: 184px; text-align: center; width: 100%; left: 0;"><img src="/assets/components/phpthumbof/cache/Social%20Media%20Strategies%20Summit%202021%20-%20King%20County%20Logo.631ad4466145a1eb4830a453748db961.597e2430abb7cb3dc7415c9bf03105a0.png" alt="" style="margin: 0 auto; padding: 2px 10px; background-color: #fff; border-radius: 14px;"></div> <p class="speaker-name" style="margin-top:18px;"><a class="popup-page-wider" href="government-december-2024/speakers/speaker/?speakerid=11395">Warren Kagarise</a></p> <p class="speaker-position" style="height:auto; font-size: 15px;">Digital Engagement Manager<br><span style="font-weight:600">King County, WA</span></p> </div> </div> <!--end of individual speaker--><div class="carousel-cell"> <div class="speaker" style="width: 240px;"> <div class="image-holder" style="border:0; height: 240px;"> <a href="virtual-conference-february-2025/speakers/speaker/?speakerid=15106" class="popup-page-wider"><img class="background-image" src="/assets/components/phpthumbof/cache/Headshot%20October%203.d009f9615d908be4f0315327bfb3cd3a.36727a550354ad8fe24bb136547f041c.jpg" style="width:240px; border-radius: 18px; outline: 0;" alt="David Murray" /></a> </div> <div style="position: absolute; top: 184px; text-align: center; width: 100%; left: 0;"><img src="/assets/components/phpthumbof/cache/Blue%20Cross%20Blue%20Shield%20Michigan%20logo.db49121cfab284bb92f152fdbf6db37d.ba112b77faf11c7c868bf0a9ed440e22.jpg" alt="" style="margin: 0 auto; padding: 2px 10px; background-color: #fff; border-radius: 14px;"></div> <p class="speaker-name" style="margin-top:18px;"><a class="popup-page-wider" href="virtual-conference-february-2025/speakers/speaker/?speakerid=15106">David Murray</a></p> <p class="speaker-position" style="height:auto; font-size: 15px;">Social Media Data and Analytics Manager<br><span style="font-weight:600">Blue Cross Blue Shield of Michigan</span></p> </div> </div> <!--end of individual speaker--> <div class="carousel-cell"> <div class="speaker" style="width: 240px;"> <div class="image-holder" style="border:0; height: 240px;"> <a href="virtual-conference-february-2025/speakers/speaker/?speakerid=6926" class="popup-page-wider"><img class="background-image" src="/assets/components/phpthumbof/cache/Stephanie%20Frank%202022.c6095e9e9e9f72160f5a47f162c4aaf7.2a00b43c207c17d5615c58bd60763bfc.png" style="width:240px; border-radius: 18px; outline: 0;" alt="Stephanie Frank" /></a> </div> <div style="position: absolute; top: 184px; text-align: center; width: 100%; left: 0;"><img src="/assets/components/phpthumbof/cache/Nikon-Logo-square.df24b4a26a4f89d1412114273f30f652.0ababa8912740318d1f3e2e085c50b86.png" alt="" style="margin: 0 auto; padding: 2px 10px; background-color: #fff; border-radius: 14px;"></div> <p class="speaker-name" style="margin-top:18px;"><a class="popup-page-wider" href="virtual-conference-february-2025/speakers/speaker/?speakerid=6926">Stephanie Frank</a></p> <p class="speaker-position" style="height:auto; font-size: 15px;">Sr. Manager, Marketing Communications<br><span style="font-weight:600">Nikon</span></p> </div> </div> <!--end of individual speaker--> <div class="carousel-cell"> <div class="speaker" style="width: 240px;"> <div class="image-holder" style="border:0; height: 240px;"> <a href="virtual-conference-february-2025/speakers/speaker/?speakerid=13527" class="popup-page-wider"><img class="background-image" src="/assets/components/phpthumbof/cache/Nick%20Verlaney.dd5a1343540182730f01eff370d27bac.0ace19f9b0e9ea5f5d2451df8ebadc0b.jpg" style="width:240px; border-radius: 18px; outline: 0;" alt="Nick Verlaney" /></a> </div> <div style="position: absolute; top: 184px; text-align: center; width: 100%; left: 0;"><img src="/assets/components/phpthumbof/cache/merkle-inc-vector-logo-2022.a2f3d141fabc9eaf15f956cebff7ee02.d382aa2211020faed91c8753cc6bc17f.png" alt="" style="margin: 0 auto; padding: 2px 10px; background-color: #fff; border-radius: 14px;"></div> <p class="speaker-name" style="margin-top:18px;"><a class="popup-page-wider" href="virtual-conference-february-2025/speakers/speaker/?speakerid=13527">Nick Verlaney</a></p> <p class="speaker-position" style="height:auto; font-size: 15px;">Director of Social Media<br><span style="font-weight:600">Merkle US</span></p> </div> </div> <!--end of individual speaker--> <div class="carousel-cell"> <div class="speaker" style="width: 240px;"> <div class="image-holder" style="border:0; height: 240px;"> <a href="virtual-conference-february-2025/speakers/speaker/?speakerid=7872" class="popup-page-wider"><img class="background-image" src="/assets/components/phpthumbof/cache/Katelyn%20Brower.f3bd5eb2adbe74e5e832bac53c12d7af.e40977dba817f82f3d3f4cd26b54c12a.jpg" style="width:240px; border-radius: 18px; outline: 0;" alt="Katelyn Brower" /></a> </div> <div style="position: absolute; top: 184px; text-align: center; width: 100%; left: 0;"><img src="/assets/components/phpthumbof/cache/sterlinglogo.6d67e078a83f4bfece594a53679d910f.abd719d0a7c41b077021acb7b1ad50a0.jpg" alt="" style="margin: 0 auto; padding: 2px 10px; background-color: #fff; border-radius: 14px;"></div> <p class="speaker-name" style="margin-top:18px;"><a class="popup-page-wider" href="virtual-conference-february-2025/speakers/speaker/?speakerid=7872">Katelyn Brower</a></p> <p class="speaker-position" style="height:auto; font-size: 15px;">Director, Social Media & Public Relations<br><span style="font-weight:600">Sterling</span></p> </div> </div> <!--end of individual speaker--><div class="carousel-cell"> <div class="speaker" style="width: 240px;"> <div class="image-holder" style="border:0; height: 240px;"> <a href="first-responders-2025/speakers/speaker/?speakerid=14199" class="popup-page-wider"><img class="background-image" src="/assets/components/phpthumbof/cache/Kayla-Dale-new.ff4389b1d90107242f1c81549e4e5057.41f31b1e888d9de2bb9ff67f91de7437.png" style="width:240px; border-radius: 18px; outline: 0;" alt="Kayla Dale" /></a> </div> <div style="position: absolute; top: 184px; text-align: center; width: 100%; left: 0;"><img src="/assets/components/phpthumbof/cache/Amador%20Fire%20new.1e50129dcb56c5fe7561eea5a612b1c7.dad4d559ff08efe1538aa3b61f9fb54d.png" alt="" style="margin: 0 auto; padding: 2px 10px; background-color: #fff; border-radius: 14px;"></div> <p class="speaker-name" style="margin-top:18px;"><a class="popup-page-wider" href="first-responders-2025/speakers/speaker/?speakerid=14199">Kayla Dale</a></p> <p class="speaker-position" style="height:auto; font-size: 15px;">PIO<br><span style="font-weight:600">Amador Fire Protection District</span></p> </div> </div> <!--end of individual speaker--> <div class="carousel-cell"> <div class="speaker" style="width: 240px;"> <div class="image-holder" style="border:0; height: 240px;"> <a href="first-responders-2025/speakers/speaker/?speakerid=13247" class="popup-page-wider"><img class="background-image" src="/assets/components/phpthumbof/cache/Rebecca%20D%E2%80%99Auria%202023.fdca6df2d8a229fbe73631f01d752505.1da3d1a80cb3a89b83a0dba680d67edf.png" style="width:240px; border-radius: 18px; outline: 0;" alt="Rebecca D'Auria" /></a> </div> <div style="position: absolute; top: 184px; text-align: center; width: 100%; left: 0;"><img src="/assets/components/phpthumbof/cache/Orange%20County%20Sheriff%27s%20Department.bc09548c693d77b80f981f97bea0ad56.8c6368e0bcf70574ae4e4e665e81faba.png" alt="" style="margin: 0 auto; padding: 2px 10px; background-color: #fff; border-radius: 14px;"></div> <p class="speaker-name" style="margin-top:18px;"><a class="popup-page-wider" href="first-responders-2025/speakers/speaker/?speakerid=13247">Rebecca D'Auria</a></p> <p class="speaker-position" style="height:auto; font-size: 15px;">Public Affairs Specialist<br><span style="font-weight:600">Orange County Sheriff's Department</span></p> </div> </div> <!--end of individual speaker--> <div class="carousel-cell"> <div class="speaker" style="width: 240px;"> <div class="image-holder" style="border:0; height: 240px;"> <a href="first-responders-2025/speakers/speaker/?speakerid=11993" class="popup-page-wider"><img class="background-image" src="/assets/components/phpthumbof/cache/John%20Perrine.550f1cd1bccb0237f9dca0cd1915a17c.f22b72246faa98b4812196372c290e9d.jpg" style="width:240px; border-radius: 18px; outline: 0;" alt="Sergeant John Perrine" /></a> </div> <div style="position: absolute; top: 184px; text-align: center; width: 100%; left: 0;"><img src="/assets/components/phpthumbof/cache/indiana%20state%20police.ece7203c654ffbb883e998227278f22f.f04bbdd2c40c76f51ea8c24ef631791f.png" alt="" style="margin: 0 auto; padding: 2px 10px; background-color: #fff; border-radius: 14px;"></div> <p class="speaker-name" style="margin-top:18px;"><a class="popup-page-wider" href="first-responders-2025/speakers/speaker/?speakerid=11993">Sergeant John Perrine</a></p> <p class="speaker-position" style="height:auto; font-size: 15px;">PIO<br><span style="font-weight:600">Indiana State Police</span></p> </div> </div> <!--end of individual speaker--> <div class="carousel-cell"> <div class="speaker" style="width: 240px;"> <div class="image-holder" style="border:0; height: 240px;"> <a href="first-responders-2025/speakers/speaker/?speakerid=15097" class="popup-page-wider"><img class="background-image" src="/assets/components/phpthumbof/cache/Scott%20Thomsen.4e76574a2e3471cea1ee83dbcf875956.592c64d2900fda0cb5610eb2b3de4c52.jpg" style="width:240px; border-radius: 18px; outline: 0;" alt="Scott Thomsen" /></a> </div> <div style="position: absolute; top: 184px; text-align: center; width: 100%; left: 0;"><img src="/assets/components/phpthumbof/cache/Ventura%20Fire%20County%20Department.c6fe1f9e556925be7830a01c79fff249.84593fb91a59f753123a4d837164d3ae.png" alt="" style="margin: 0 auto; padding: 2px 10px; background-color: #fff; border-radius: 14px;"></div> <p class="speaker-name" style="margin-top:18px;"><a class="popup-page-wider" href="first-responders-2025/speakers/speaker/?speakerid=15097">Scott Thomsen</a></p> <p class="speaker-position" style="height:auto; font-size: 15px;">Director of Communications and Public Affairs<br><span style="font-weight:600">Ventura County Fire Department</span></p> </div> </div> <!--end of individual speaker--></div><link rel="stylesheet" href="/assets/templates/digital-summit/css/flickity.css"> <script src="/assets/templates/digital-summit/js/flickity.pkgd.min.js"></script> <script> $('.home-speakers-carousel').flickity({ // options cellAlign: 'left', contain: true, autoPlay: 3500, pageDots: false, wrapAround: true, selectedAttraction: 0.01, friction: 0.3, arrowShape: { x0: 10, x1: 60, y1: 45, x2: 80, y2: 30, x3: 45 }, freeScroll: false }); </script> <style media="screen"> .flickity-enabled.is-fade .flickity-slider > * { pointer-events: none; z-index: 0; } .flickity-enabled.is-fade .flickity-slider > .is-selected { pointer-events: auto; z-index: 1; } .speaker { margin: 0 36px; } .flickity-prev-next-button { top: 0; } .carousel-cell { width: 312px; } </style> </div></div> </div></section> <section class="home-section home-section-bullets" style="background-color:#f8fbff; "> <div class="container" style="max-width: 1320px; "><h2 class="home-section-title" style="">Why SMSsummit should be your social media conference choice of the year</h2><div style="margin-top:30px;" class="row flex-container"><div class="col-md-6 col-lg-6 col-xs-12 text-left" style=" margin-bottom: 12px;"> <div class="media bullet-shaded-box" style="height: 100%;"><div class="media-left"><div class="icon round" style="background-color: #fff;"><i class="ion-trophy"></i></div></div><div class="media-body" style=""><p><strong>Learn from the best.</strong> We've run over 100 social media conferences in the last 13 years. You can count on a vetted, specially curated series of sessions and seasoned, experienced speakers to tackle critical social media topics.</p></div></div> </div><div class="col-md-6 col-lg-6 col-xs-12 text-left" style=" margin-bottom: 12px;"> <div class="media bullet-shaded-box" style="height: 100%;"><div class="media-left"><div class="icon round" style="background-color: #fff;"><i class="ion-person-stalker"></i></div></div><div class="media-body" style=""><p><strong>Fresh content and case studies, always. </strong>Our agendas move at the speed of social to keep you at the top of your game. You can count on new speakers, cutting-edge presentations, and the latest trends.</p></div></div> </div><div class="col-md-6 col-lg-6 col-xs-12 text-left" style=" margin-bottom: 12px;"> <div class="media bullet-shaded-box" style="height: 100%;"><div class="media-left"><div class="icon round" style="background-color: #fff;"><i class="ion-ios-lightbulb"></i></div></div><div class="media-body" style=""><div> <p><strong>Drink from the idea firehose.</strong> Our speakers, attendees, partners, and vendors bring a wealth of knowledge, creativity, innovation and inspiration that will translate to hundreds of new ideas for you to take back to the office.</p> </div></div></div> </div><div class="col-md-6 col-lg-6 col-xs-12 text-left" style=" margin-bottom: 12px;"> <div class="media bullet-shaded-box" style="height: 100%;"><div class="media-left"><div class="icon round" style="background-color: #fff;"><i class="ion-android-globe"></i></div></div><div class="media-body" style=""><p><strong>Step out of your day-to-day bubble</strong>. Take advantage of hundreds of brands being in the same room! Gather feedback, find support, gauge your brand’s competitive edge, and ask all your burning social media questions.</p></div></div> </div><div class="col-md-6 col-lg-6 col-xs-12 text-left" style=" margin-bottom: 12px;"> <div class="media bullet-shaded-box" style="height: 100%;"><div class="media-left"><div class="icon round" style="background-color: #fff;"><i class="ion-android-calendar"></i></div></div><div class="media-body" style=""><p><strong>We have a summit just for you.</strong> Whether you're in the corporate sector, government, public safety, or higher education, we have programs tailored to your role.</p></div></div> </div><div class="col-md-6 col-lg-6 col-xs-12 text-left" style=" margin-bottom: 12px;"> <div class="media bullet-shaded-box" style="height: 100%;"><div class="media-left"><div class="icon round" style="background-color: #fff;"><i class="ion-arrow-graph-up-right"></i></div></div><div class="media-body" style=""><p><strong>Accelerate your career.</strong> Investing in professional development is one of the best ways to improve your skill set, stay informed, and connect with other smart marketers in your industry.</p></div></div> </div></div></div></section> <section class="home-section" style="background-color:transparent; "><div class="home-section-screen" style="background-image: url('assets/client_files/images/none')"></div> <div class="container"> <div class="row"> <div class="col-md-12 col-sm-12 clear-after"> <div class="wpb_wrapper text-center" style="margin-bottom: 36px;"> <h2 class="home-section-title" style="">What attendees say about SMSsummit</h2> </div> <div class="card-container" style="justify-content: center;"><div class="card home-testimonial colthree" style="background-color:#none; "><div class="home-testimonial-top"><div class="home-testimonial-logo-container" style="display: inline-block; vertical-align: middle;"><img src="/assets/components/phpthumbof/cache/Doctors%20Without%20Borders.9801e347f13312f8f5b2f6a0438e8ba7.png" class="home-testimonial-logo"></div></div><div class="home-testimonial-text" style="vertical-align: top; flex-grow: 1;"><p>The SMSsummit is an amazing and priceless opportunity to learn from leading experts and trendsetters in the social media landscape.”</p><p class="home-testimonial-author">Doctors Without Borders</p></div></div><div class="card home-testimonial colthree" style="background-color:#none; "><div class="home-testimonial-top"><div class="home-testimonial-logo-container" style="display: inline-block; vertical-align: middle;"><img src="/assets/components/phpthumbof/cache/Kent%20State%20University.c4816d16b8e9af3f6f4398b7c38fb833.jpg" class="home-testimonial-logo"></div></div><div class="home-testimonial-text" style="vertical-align: top; flex-grow: 1;"><p>The SMSsummit was an incredible experience from start to finish. The presenters were all experts in their fields, and I learned so much. I liked the flexibility of the virtual platform while still having that sense of community through the chat and networking lounges.”</p><p class="home-testimonial-author">Kent State University</p></div></div><div class="card home-testimonial colthree" style="background-color:#none; "><div class="home-testimonial-top"><div class="home-testimonial-logo-container" style="display: inline-block; vertical-align: middle;"><img src="/assets/components/phpthumbof/cache/Dr.%20Bronner%27s.71939634eb9307ea844b7fefb9bbe549.png" class="home-testimonial-logo"></div></div><div class="home-testimonial-text" style="vertical-align: top; flex-grow: 1;"><p>I took pages and pages of notes while attending and learned so much from both the speakers and the attendees. Attending the sessions and hearing from my peers in the industry was validating, entertaining, and educational.”</p><p class="home-testimonial-author">Dr. Bronner's</p></div></div> </div> </div> </div> </div></section><section class="home-section home-section-text" style="background-color:#f8fbff; "><div class="home-section-screen" style="background-image: url('assets/client_files/images/none')"></div><div class="container" style="max-width: 1600px; "><h2 class="home-section-title" style="">The latest from the summit blog</h2><div class="subtext" style=""><p style="text-align: center;">Stay up to date on social media, content, and influencer marketing trends!</p></div><div class="col-md-12 col-lg-12 col-xs-12 text-left"><div><div class="flex-container home-blog-posts"><div class="home-blog-post" onclick="window.location='https://blog.socialmediastrategiessummit.com/strategies-for-handling-crisis-serving-customers-and-managing-negativity-on-social-platforms/'"><div 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