How to determine the installed K2 software version, updates and fix packs

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transparent;--config-body-wrapper-max-width: 100%;--config-button-cancel-active-background-color: #DA5C5C;--config-button-cancel-active-border-color: #DA5C5C;--config-button-cancel-active-color: #fff;--config-button-cancel-background-color: #F76767;--config-button-cancel-border-color: #F76767;--config-button-cancel-border-radius: 30px;--config-button-cancel-border-width: 1px;--config-button-cancel-box-shadow: 0 0 0 transparent;--config-button-cancel-color: #fff;--config-button-cancel-hover-background-color: #DA5C5C;--config-button-cancel-hover-border-color: #DA5C5C;--config-button-cancel-hover-color: #fff;--config-button-cta-active-background-color: #0052a3;--config-button-cta-active-border-color: #0052a3;--config-button-cta-active-border-width: 1px;--config-button-cta-active-box-shadow: 0 0 0 transparent;--config-button-cta-active-color: #ffffff;--config-button-cta-background-color: #006bd6;--config-button-cta-border-color: #006bd6;--config-button-cta-border-radius: 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These challenges can hinder growth and reduce your team\u2019s ability to focus on what truly matters\u2014delivering value to your customers.<\/p><h2>How Nintex can help your business:<\/h2><ul><li>Enhance Efficiency: Automate your workflows with ease, allowing your team to focus on strategic tasks rather than repetitive manual processes.<\/li>\t<li>Seamless Integration: Leverage the power of Nintex to integrate smoothly with your existing SharePoint and Microsoft 365 environments, ensuring a unified approach to process management.<\/li>\t<li>Expert Guidance: Learn from our industry experts through dedicated sessions that showcase real-world applications and best practices to drive your digital transformation.<\/li><\/ul><p><strong><a href=\"https:\/\/www.sharepointeurope.com\/\">Join us at ESPC24<\/a><\/strong><\/p><h3>Meet the Experts and Transform Your Business<\/h3><p>Discover how Nintex can revolutionise your business processes. Visit our booth to engage with our experts, ask questions, and explore tailored solutions designed to meet your unique challenges. Don\u2019t miss this chance to network with industry leaders and get hands-on with the latest innovations.<\/p><p>\u00a0<\/p><figure style=\"float:left;margin-right:20px;\"><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/e0bb0729-6761-4788-9e17-06b20eee0bd6.png\" \/><\/figure><p><strong>Stockholm<\/strong><br \/>\u00c4lvsj\u00f6<br \/>Sweden<\/p><figure style=\"float:left;margin-right:20px;\"><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/883b2412-ae02-45cd-b44a-cb1aaab267af.png\" \/><\/figure><p><strong>Booth 6<\/strong><\/p>","author":{"id":20513,"url":"\/members\/millaz-20513","name":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg","userTitle":"Nintex Employee","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"name":"Nintex Employee","color":"#ff6d00"},"userLevel":6,"badges":[{"title":"First Topic","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/72668c14-dedc-421b-9e0b-ec525cae10dd_thumb.png"},{"title":"First reply","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/22e82a39-2da3-483d-90aa-7bf43cfbef3c_thumb.png"},{"title":"First solution","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/72966422-b4aa-49e1-8324-3897b5cdff82_thumb.png"},{"title":"Participant","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/868cafec-6048-441d-ae75-8e4fb736ec5d_thumb.png"},{"title":"Conversation starter","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/acbb38a1-be76-4bc1-8a45-934fa086b711_thumb.png"},{"title":"Information seeker","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/84bfd29c-0ec9-4c32-8c12-bde9669993a3_thumb.png"},{"title":"Industrious","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/4225b1ed-f93d-4682-91e6-332951e44f95_thumb.png"},{"title":"Conversationalist","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/663c534a-f8ed-47c8-8fff-71a1e86c6927_thumb.png"},{"title":"Inquisitive","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/5dc8e101-8b7c-4fed-86fd-0094fb76ff9c_thumb.png"},{"title":"Conversation leader","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/3194a264-2f3f-4522-8f14-3a132ba35a9b_thumb.png"},{"title":"Diplomat","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/4fdc625a-fb5e-42a6-bd19-f49eac72335a_thumb.png"},{"title":"Emissary","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/2ccca17c-be0e-4b8f-b0c4-95609b217980_thumb.png"},{"title":"Keep it up","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/5309df81-e45e-41e5-b0a3-91043dc868d7_thumb.png"},{"title":"Articulate","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/a37de6bf-4eb2-4f04-9b70-33bd0b2b776d_thumb.png"},{"title":"Responsive","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/efa58566-5cf1-4fd9-9e0c-2c6a59baa0d3_thumb.png"},{"title":"Tenacious","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/f892c38d-c4c3-48e1-ab2b-31167f41330e_thumb.png"},{"title":"Valued contributor","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/9821bc37-a35a-4cb1-b6b8-83eb6e5802c2_thumb.png"},{"title":"Expert contributor","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/2a6e274a-8487-477e-995f-5875c19df47c_thumb.png"},{"title":"Respected contributor","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/2f68136f-7cfb-4a23-967e-465ac39c2237_thumb.png"},{"title":"Lend a hand","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/8d42153f-a3dc-41d2-843f-45ffc059c0c0_thumb.png"},{"title":"You're a life saver!","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/69841c52-8d22-4601-b89d-3923122f69d5_thumb.png"},{"title":"Featured User","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/81ce2468-6083-461f-8465-22536eefa9cd_thumb.png"}],"isBanned":false},"type":"Conference","url":"https:\/\/community.nintex.com\/events\/experience-nintex-at-espc24-35","image":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/12779b44-070a-43c9-acbb-89829395b884_thumb.jpg","location":"Stockholm - Sweden","startsAt":1733119200,"endsAt":1733410800,"contentType":"event","attendees":[],"attendeeCount":0,"isLoggedInUserAttendee":false,"createdAt":"1726058328","timezoneName":"+02:00"},"config":{"selectedTopic":{"id":35,"title":"Experience Nintex at ESPC24","content":"<h2>Stockholm - Sweden<\/h2><p>In today\u2019s fast-paced digital landscape, organisations struggle to keep up with the demands of efficiency, productivity, and seamless workflows. Many businesses are still bogged down by manual processes, outdated systems, and a lack of integration across their platforms. These challenges can hinder growth and reduce your team\u2019s ability to focus on what truly matters\u2014delivering value to your customers.<\/p><h2>How Nintex can help your business:<\/h2><ul><li>Enhance Efficiency: Automate your workflows with ease, allowing your team to focus on strategic tasks rather than repetitive manual processes.<\/li>\t<li>Seamless Integration: Leverage the power of Nintex to integrate smoothly with your existing SharePoint and Microsoft 365 environments, ensuring a unified approach to process management.<\/li>\t<li>Expert Guidance: Learn from our industry experts through dedicated sessions that showcase real-world applications and best practices to drive your digital transformation.<\/li><\/ul><p><strong><a href=\"https:\/\/www.sharepointeurope.com\/\">Join us at ESPC24<\/a><\/strong><\/p><h3>Meet the Experts and Transform Your Business<\/h3><p>Discover how Nintex can revolutionise your business processes. Visit our booth to engage with our experts, ask questions, and explore tailored solutions designed to meet your unique challenges. Don\u2019t miss this chance to network with industry leaders and get hands-on with the latest innovations.<\/p><p>\u00a0<\/p><figure style=\"float:left;margin-right:20px;\"><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/e0bb0729-6761-4788-9e17-06b20eee0bd6.png\" \/><\/figure><p><strong>Stockholm<\/strong><br \/>\u00c4lvsj\u00f6<br \/>Sweden<\/p><figure style=\"float:left;margin-right:20px;\"><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/883b2412-ae02-45cd-b44a-cb1aaab267af.png\" \/><\/figure><p><strong>Booth 6<\/strong><\/p>","author":{"id":20513,"url":"\/members\/millaz-20513","name":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg","userTitle":"Nintex Employee","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"name":"Nintex Employee","color":"#ff6d00"},"userLevel":6,"badges":[{"title":"First 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seeker","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/84bfd29c-0ec9-4c32-8c12-bde9669993a3_thumb.png"},{"title":"Industrious","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/4225b1ed-f93d-4682-91e6-332951e44f95_thumb.png"},{"title":"Conversationalist","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/663c534a-f8ed-47c8-8fff-71a1e86c6927_thumb.png"},{"title":"Inquisitive","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/5dc8e101-8b7c-4fed-86fd-0094fb76ff9c_thumb.png"},{"title":"Conversation leader","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/3194a264-2f3f-4522-8f14-3a132ba35a9b_thumb.png"},{"title":"Diplomat","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/4fdc625a-fb5e-42a6-bd19-f49eac72335a_thumb.png"},{"title":"Emissary","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/2ccca17c-be0e-4b8f-b0c4-95609b217980_thumb.png"},{"title":"Keep it up","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/5309df81-e45e-41e5-b0a3-91043dc868d7_thumb.png"},{"title":"Articulate","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/a37de6bf-4eb2-4f04-9b70-33bd0b2b776d_thumb.png"},{"title":"Responsive","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/efa58566-5cf1-4fd9-9e0c-2c6a59baa0d3_thumb.png"},{"title":"Tenacious","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/f892c38d-c4c3-48e1-ab2b-31167f41330e_thumb.png"},{"title":"Valued contributor","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/9821bc37-a35a-4cb1-b6b8-83eb6e5802c2_thumb.png"},{"title":"Expert contributor","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/2a6e274a-8487-477e-995f-5875c19df47c_thumb.png"},{"title":"Respected contributor","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/2f68136f-7cfb-4a23-967e-465ac39c2237_thumb.png"},{"title":"Lend a hand","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/8d42153f-a3dc-41d2-843f-45ffc059c0c0_thumb.png"},{"title":"You're a life saver!","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/69841c52-8d22-4601-b89d-3923122f69d5_thumb.png"},{"title":"Featured User","url":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/81ce2468-6083-461f-8465-22536eefa9cd_thumb.png"}],"isBanned":false},"type":"Conference","url":"https:\/\/community.nintex.com\/events\/experience-nintex-at-espc24-35","image":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/12779b44-070a-43c9-acbb-89829395b884_thumb.jpg","location":"Stockholm - Sweden","startsAt":1733119200,"endsAt":1733410800,"contentType":"event","attendees":[],"attendeeCount":0,"isLoggedInUserAttendee":false,"createdAt":"1726058328","timezoneName":"+02:00"},"textColor":"#FFFFFF","backgroundColorDisplay":"config--main-color-brand","enablePicker":false,"hideSpacingWithUpperWidget":true,"paddingToTopAndBottom":false,"activeSection":"Style"},"phrases":{"Forum":{"{n} year|{n} years":"{n} year|{n} years","{n} month|{n} months":"{n} month|{n} months","{n} day|{n} days":"{n} day|{n} days","{n} hour|{n} hours":"{n} hour|{n} hours","{n} minute|{n} minutes":"{n} minute|{n} minutes","just":"just now","{plural} ago":"{plural} ago"}}}"><section class="topic_banner qa-topic_banner-container homepage-widget-wrapper homepage-widget-wrapper--no-spacing" style="background-color: var(--config--main-color-brand);"><div class="sitewidth"><div class="col"><div class="topic-banner_wrapper featuredBanner"><a class="banner-notification_url" aria-labelledby="banner-data" href="https://community.nintex.com/events/experience-nintex-at-espc24-35"></a><div id="banner-data" class="box banner-notification notification notification_custom"><div class="box__content box__pad"><p class="notification-title"><span style="color: #FFFFFF;" class="notification-link">Experience Nintex at ESPC24</span></p><span style="color: #FFFFFF;" class="thread-meta-item__date notification-link">(Mon, 2 Dec, 6:00 am)</span></div></div></div></div></div></section></div> <div data-preact="widget-breadcrumb/Breadcrumb" class="" data-props="{"breadcrumbData":[{"url":"\/","title":"Home"},{"url":"\/knowledge-base","title":"Knowledge base overview"},{"url":"\/how-to-center-27","title":"How-To Center"},{"url":"\/nintex-automation-29","title":"Nintex Automation"},{"url":"\/nintex-automation-29\/how-to-determine-the-installed-k2-software-version-updates-and-fix-packs-27561","title":"How to determine the installed K2 software version, updates and fix packs"}]}"><div class="sitewidth breadcrumb-container"><div class="col main-navigation--breadcrumb-wrapper widget--breadcrumb"><ul class="breadcrumb"><li class="breadcrumb-item qa-breadcrumb-community"><a class="breadcrumb-item-link" href="/"><i class="icon icon--caret-left is-visible-S"></i>Home</a><i class="icon icon--caret-right"></i></li><li class="breadcrumb-item qa-breadcrumb-category"><a class="breadcrumb-item-link" href="/knowledge-base"><i class="icon icon--caret-left is-visible-S"></i>Knowledge base overview</a><i class="icon icon--caret-right"></i></li><li 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Content","translation.failure.retry":"Retry Translation","translated.by.ai":"Translated using AI","translating":"Translating...","translate.all":"Translate All"}},"languageList":[],"currentUser":{"id":null,"name":null,"avatar":null,"url":"\/members\/-"},"showBadges":true,"showReputation":true,"attachmentCdn":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/attachment\/","topic":{"id":530,"threadId":27561,"postId":23426,"title":"How to determine the installed K2 software version, updates and fix packs","contentType":"article","showReport":false,"content":"<div class=\"K2CMS\"><section><div class=\"bg- color\">\u00a0<\/div><div class=\"container justify-center text-white flex-box\"><div class=\"container-8\"><div class=\"top-section center-align\"><h1>How to determine the installed K2 software version, Cumulative Updates, and Fix Packs for K2 Platform Classic and K2 Five\u00a0<\/h1><\/div><\/div><\/div><\/section><div class=\"container\"><div class=\"row\"><div class=\"col-md-3\"><p>KB001893<\/p>PRODUCT<div>K2 Five<\/div><div>K2 blackpearl<\/div><div>K2 smartforms<\/div><div>K2 connect<\/div>SEE ALSO<section>\u00a0<\/section><p><a href=\"https:\/\/help.nintex.com\/en-US\/platform\/K2Support\/K2ReleasesBuildNumbers.htm\" rel=\"noopener noreferrer\" target=\"_blank\">KB001421: K2 Product Releases and Build Numbers<\/a><\/p><p><a href=\"https:\/\/help.k2.com\/kb002301\" rel=\"noopener noreferrer\" target=\"_blank\">\u00a0K2 Five Release Notes<\/a><\/p><p><a href=\"https:\/\/help.k2.com\/kb000426\" rel=\"noopener noreferrer\" target=\"_blank\">KB000426: All K2 components must be the same release version<\/a><\/p><p>\u00a0<\/p><\/div><div class=\"col-md-9\"><div class=\"NoteBox\">To determine which Version, Cumulative Updates and Fix Packs of <strong>K2 Platform<\/strong> or <strong>K2 Cloud<\/strong> are installed on your K2 environment, see <a href=\"https:\/\/help.k2.com\/kb003537\" rel=\"noopener noreferrer\" target=\"_blank\">KB003537<\/a>.<\/div><p>You may need to verify which version of K2 Platform Classic or K2 Five is installed on a particular machine in a K2 environment, or which Cumulative Updates and Fix Packs have been applied in a K2 environment. This article describes how to determine which Cumulative Updates or Fix Packs have been installed, and how to determine the version of K2 installed on a particular machine.<\/p><p>For information on build numbers, versions, updates, Cumulative Updates, and release dates, please refer to the KB article <a href=\"https:\/\/help.nintex.com\/en-US\/platform\/K2Support\/K2ReleasesBuildNumbers.htm\" rel=\"noopener noreferrer\" target=\"_blank\">KB001421: K2 Product Releases and Build Numbers<\/a>. That article also contains links to the release notes for each release.<\/p><div class=\"NoteBox\">All machines where K2 components are installed should have the same version of the K2 components installed. For more information, please refer to the KB article <a href=\"https:\/\/help.k2.com\/kb000426\" rel=\"noopener noreferrer\" target=\"_blank\">KB000426: All K2 components must be the same release version<\/a>.<\/div><p>\u00a0<\/p><p>\u00a0<\/p><table><tbody><tr><th style=\"width:50%;\">Approach<\/th>\t\t\t<th style=\"width:50%;\">K2 Version<\/th>\t\t<\/tr><tr><td style=\"width:50%;\"><a href=\"#AboutDialogPlatformClassic\" rel=\"noopener noreferrer\" target=\"_self\">Using the About Dialog<\/a><\/td>\t\t\t<td style=\"width:50%;\">\t\t\t<ul><li>K2 Platform Classic (5.4) and later<\/li>\t\t\t<\/ul><\/td>\t\t<\/tr><tr><td style=\"width:50%;\"><a href=\"#fivecpl\" rel=\"noopener noreferrer\" target=\"_self\">Using Windows Programs and Features<\/a><\/td>\t\t\t<td style=\"width:50%;\">\t\t\t<ul><li>K2 Platform Classic (5.4) and later<\/li>\t\t\t\t<li>K2 Five 5.0 and later<\/li>\t\t\t<\/ul><\/td>\t\t<\/tr><tr><td style=\"width:50%;\"><a href=\"#fiveauto\" rel=\"noopener noreferrer\" target=\"_self\">Using the autodiscover\/autodiscover endpoint<\/a><\/td>\t\t\t<td style=\"width:50%;\">\t\t\t<ul><li>K2 Platform Classic (5.4) and later<\/li>\t\t\t\t<li>K2 Five 5.0 and later<\/li>\t\t\t<\/ul><\/td>\t\t<\/tr><tr><td style=\"width:50%;\"><a href=\"#fiveupdates\" rel=\"noopener noreferrer\" target=\"_self\">Using the autodiscover\/updates endpoint<\/a><\/td>\t\t\t<td style=\"width:50%;\">\t\t\t<ul><li>K2 Platform Classic (5.4) and later<\/li>\t\t\t\t<li>K2 Five 5.0 and later<\/li>\t\t\t<\/ul><\/td>\t\t<\/tr><tr><td style=\"width:50%;\"><a href=\"#fivesql\" rel=\"noopener noreferrer\" target=\"_self\">Using\u00a0 a SQL query<\/a><\/td>\t\t\t<td style=\"width:50%;\">\t\t\t<ul><li>K2 Platform Classic (5.4) and later<\/li>\t\t\t\t<li>K2 Five 5.1 or earlier<\/li>\t\t\t\t<li>K2 blackpearl 4.7<\/li>\t\t\t<\/ul><\/td>\t\t<\/tr><tr><td style=\"width:50%;\"><a href=\"#fivecpl1\" rel=\"noopener noreferrer\" target=\"_self\">Using the Control Panel to determine Client Tools<\/a><\/td>\t\t\t<td style=\"width:50%;\">\t\t\t<ul><li>K2 Platform Classic (5.4) and later<\/li>\t\t\t\t<li>K2 Five 5.0 and later<\/li>\t\t\t\t<li>K2 blackpearl 4.7<\/li>\t\t\t<\/ul><\/td>\t\t<\/tr><\/tbody><\/table><h3>\u00a0<\/h3><h3>Using the About Dialog to determine what version\/update a K2 Platform Classic environment is using<\/h3><p>Use the About Dialog in K2 Designer to determine the current version of K2 Platform Classic in your environment. You can also view and copy a list of previously installed versions and fix packs, and download the list as a CSV file. See the <a href=\"https:\/\/help.k2.com\/onlinehelp\/classic\/userguide\/5.4\/default.htm#Administer\/AboutDialog\/AboutDialog.htm\" rel=\"noopener noreferrer\" target=\"_blank\">About Dialog<\/a> topic for more information on how to use the feature.<\/p><p><img alt=\"\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/122\/001.gif\" \/><\/p><h3>Using Windows' Programs and Features to determine which version, Cumulative Update or Fix Pack is currently installed<\/h3><p>K2 Platform Classic and K2 Five environments may be updated by your organization's K2 administration team. If necessary, you can determine which version of K2 Platform Classic or K2 Five, Cumulative Update or Fix Pack is currently installed in your environment by launching the <strong>Programs and Features<\/strong> tool in Windows' Control Panel and looking at the version numbers associated with the installed K2 components.\u00a0 You can use the KB article <a href=\"https:\/\/help.nintex.com\/en-US\/platform\/K2Support\/K2ReleasesBuildNumbers.htm\" rel=\"noopener noreferrer\" target=\"_blank\">KB001421: K2 Product Releases and Build Numbers<\/a>, to determine the installed product version\/cumulative update\/fix pack based on the version number displayed in the Programs and Features tool.\u00a0 The screenshots below illustrate some sample values for different installations of K2 Five 5.1.<\/p><div class=\"NoteBox\">Prior to K2 Five 5.1, installing Cumulative Updates and Fix Packs do not change the installed version number. If you need to determine the CU\/FP installed in a K2 Five 5.0 environment, use the SQL query approach described below.<\/div><p><em>Example: K2 5.1 (No Fix Pack Installed, version is 5.0002.1000.x)<img alt=\"\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/122\/k2fivenofixpack.png\" \/><\/em><\/p><p><em>Example: K2 5.1 (With Fix Pack 1 installed, version is 5.0002.1001.x)<img alt=\"\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/122\/k2fivewithfixpack.png\" \/><\/em><\/p><h3>Using the autodiscover\/autodiscover endpoint to determine what version of K2 Platform Classic or K2 Five is installed<\/h3><p>In K2 Platform Classic and K2 Five 5.0 or later, you can also determine which version of K2 Platform Classic or K2 Five is installed on a K2 server by querying the autodiscover endpoint for your environment as follows:<\/p><ol><li>Using a web browser, browse to the following URL for your K2 Platform Classic or K2 Five environment (Note: you will need to replace the value of [environmentname] with the appropriate value of your K2 Five environment)<br \/><strong>https:\/\/[environmentname]\/autodiscover\/autodiscover<\/strong><\/li>\t<li>In the resulting XML that is returned, locate the item ServerVersion and make note of the Value (the value will likely be something like 5.0001.1000.x). This is the Build Number for the Version of K2 that is installed in your K2 environment.<\/li>\t<li>Using the KB article\u00a0<a href=\"https:\/\/help.nintex.com\/en-US\/platform\/K2Support\/K2ReleasesBuildNumbers.htm\" rel=\"noopener noreferrer\" target=\"_blank\">KB001421: K2 Product Releases and Build Numbers<\/a>, compare the build number you obtained in step 2 to the build number listed in the table, This should allow you to determine the version of K2 is installed in your environment.<\/li><\/ol><h3>Using the autodiscover\/updates endpoint to determine which Fix Packs have been applied<\/h3><div class=\"NoteBox\">The autodiscover\/updates endpoint used in this section is only available in K2 Platform Classic and K2 Five 5.2 or later<\/div><p>If necessary, you can determine which Fix Packs have been applied to your K2 Platform Classic K2 Five (version 5.2 or later) environment as follows:<\/p><ol><li>\t<ol><li>Using a web browser, browse to the following URL for your K2 Platform Classic or K2 Five environment (Note: you will need to replace the value of [environmentname] with the appropriate value of your K2 Platform Classic or K2 Five environment)<br \/><strong>https:\/\/[environmentname]\/autodiscover\/updates<\/strong><\/li>\t\t<li>In the resulting XML that is returned, review the various\u00a0<strong>ServerUpdate<\/strong>\u00a0entries returned. These will list (in descending order) the Fix Packs that have been applied to the environment, along with the date on which the update was applied.<\/li>\t\t<li>You can use the\u00a0<a href=\"https:\/\/help.k2.com\/kb001421\" rel=\"noopener noreferrer\" target=\"_blank\">Release Notes<\/a> for your version of K2 Platform Classic or K2 Five to determine what has been fixed or enhanced in the Fix packs applied to your environment.<\/li>\t<\/ol><\/li><\/ol><div class=\"NoteBox\">By default, the\u00a0https:\/\/[environmentname]\/autodiscover\/updates\u00a0service will return the last 5 updates\/fix packs that have been applied to the environment. You can instruct the service to return more results by adding a parameter with the number of items to return, like this (this example assumes you wanted at most 10 entries returned; adjust the value 10 in the example to the value of your choice): https:\/\/[environmentname]\/autodiscover\/updates?top=10<\/div><h3>Using a SQL Query to determine which Fix Packs have been applied (K2 Platform Classic, K2 Five 5.1 or earlier, or K2 4.7<\/h3><p>To determine which Cumulative Updates and Fix Packs have been installed in your K2 environment if you are using a version of K2 Platform Classic,\u00a0 K2 Five prior to K2 Five 5.1 or K2 4.7, you can execute the following SQL query against the K2 database. (Do not make any data, definition, or security modifications in the K2 database unless instructed to do so by K2 Support. The query below only reads data from one table in the K2 database.)<\/p><div class=\"CodeBox\">SELECT * FROM [HostServer].[UpdateHistory]<\/div><div class=\"NoteBox\">\u00a0Installing a Cumulative Update or Fix Pack creates\/updates the UpdateHistory table in the database. If the query returns no data or errors because the table does not exist, no Cumulative Updates or Fix Packs have been installed in that environment yet.<\/div><h3>Using Control Panel to determine what version of K2 Platform Classic and K2 Five Client Tools is installed<\/h3><p><a href=\"https:\/\/help.k2.com\/kb003520\" rel=\"noopener noreferrer\" target=\"_blank\">K2 Client Tools<\/a> are only available on K2 environments that have been upgraded from K2 blackpearl 4.7. For machines where K2 components have been installed (such as workstations with K2 Studio components or servers with K2 server components), you can use the Windows Control Panel's Programs section to determine the installed version. How you get to Programs and Features may differ between operating systems.<\/p><h4>Windows Server 2016<\/h4><ol><li>\t<ol><li>\t\t<ol><li>Open\u00a0<strong>Control Panel\u00a0<\/strong>from the Start Menu.<\/li>\t\t\t<li>Click\u00a0<strong>Programs<\/strong>.<br \/><img alt=\"\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/122\/winserv2016.png\" \/><\/li>\t\t\t<li>Determine the build number for the K2 components in question, displayed in the\u00a0<strong>Version\u00a0<\/strong>column.<\/li>\t\t\t<li>Use the tables in\u00a0<a href=\"https:\/\/help.nintex.com\/en-US\/platform\/K2Support\/K2ReleasesBuildNumbers.htm\" rel=\"noopener noreferrer\" target=\"_blank\">KB001421: K2 Product Releases and Build Numbers\u00a0<\/a>to match the build number to the release version.<\/li>\t\t<\/ol><\/li>\t<\/ol><\/li><\/ol><h4>Windows Server 2012 and Windows Server 2008<\/h4><ol><li>\t<ol><li>Open <strong>Control Panel<\/strong> from the Start Menu and then click <strong>Programs and Features<\/strong>.<br \/><img alt=\"\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/122\/winserv20122008a.png\" \/><\/li>\t\t<li>Determine the build number for the K2 components in question, displayed in the <strong>Version<\/strong> column.<br \/><img alt=\"\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/122\/winserv20122008b.png\" \/><\/li>\t\t<li>Use the tables in\u00a0<a href=\"https:\/\/help.nintex.com\/en-US\/platform\/K2Support\/K2ReleasesBuildNumbers.htm\" rel=\"noopener noreferrer\" target=\"_blank\">KB001421: K2 Product Releases and Build Numbers<\/a>\u00a0to match the build number to the release version.<\/li>\t<\/ol><\/li><\/ol><p>\u00a0<\/p><\/div><\/div><\/div><\/div>","sticky":false,"publishedAt":"2022-02-15T10:23:07+00:00","author":{"userId":20513,"username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg","profileUrl":"\/members\/millaz-20513","reputation":187,"rank":{"id":"28","name":"Nintex 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helpful","topic_view.reported_content_modal.reason.placeholder":"Type your reason here","topic_view.reported_content_modal.reason_not_provided.error":"Please add your reason to the report."}}}}'><div class=""><div class="post__content js-content--original qa-topic-post-content post__content--new-editor" data-helper="gallery" data-data='{"delegate": "img:not([src*=\"emojione\"]), a.fancybox img", "type": "image"}'> <div class="K2CMS"><section><div class="bg- color">聽</div><div class="container justify-center text-white flex-box"><div class="container-8"><div class="top-section center-align"><h1>How to determine the installed K2 software version, Cumulative Updates, and Fix Packs for K2 Platform Classic and K2 Five聽</h1></div></div></div></section><div class="container"><div class="row"><div class="col-md-3"><p>KB001893</p>PRODUCT<div>K2 Five</div><div>K2 blackpearl</div><div>K2 smartforms</div><div>K2 connect</div>SEE ALSO<section>聽</section><p><a href="https://help.nintex.com/en-US/platform/K2Support/K2ReleasesBuildNumbers.htm" rel="noopener noreferrer" target="_blank">KB001421: K2 Product Releases and Build Numbers</a></p><p><a href="https://help.k2.com/kb002301" rel="noopener noreferrer" target="_blank">聽K2 Five Release Notes</a></p><p><a href="https://help.k2.com/kb000426" rel="noopener noreferrer" target="_blank">KB000426: All K2 components must be the same release version</a></p><p>聽</p></div><div class="col-md-9"><div class="NoteBox">To determine which Version, Cumulative Updates and Fix Packs of <strong>K2 Platform</strong> or <strong>K2 Cloud</strong> are installed on your K2 environment, see <a href="https://help.k2.com/kb003537" rel="noopener noreferrer" target="_blank">KB003537</a>.</div><p>You may need to verify which version of K2 Platform Classic or K2 Five is installed on a particular machine in a K2 environment, or which Cumulative Updates and Fix Packs have been applied in a K2 environment. This article describes how to determine which Cumulative Updates or Fix Packs have been installed, and how to determine the version of K2 installed on a particular machine.</p><p>For information on build numbers, versions, updates, Cumulative Updates, and release dates, please refer to the KB article <a href="https://help.nintex.com/en-US/platform/K2Support/K2ReleasesBuildNumbers.htm" rel="noopener noreferrer" target="_blank">KB001421: K2 Product Releases and Build Numbers</a>. That article also contains links to the release notes for each release.</p><div class="NoteBox">All machines where K2 components are installed should have the same version of the K2 components installed. For more information, please refer to the KB article <a href="https://help.k2.com/kb000426" rel="noopener noreferrer" target="_blank">KB000426: All K2 components must be the same release version</a>.</div><p>聽</p><p>聽</p><table><tbody><tr><th style="width:50%;">Approach</th> <th style="width:50%;">K2 Version</th> </tr><tr><td style="width:50%;"><a href="#AboutDialogPlatformClassic" rel="noopener noreferrer" target="_self">Using the About Dialog</a></td> <td style="width:50%;"> <ul><li>K2 Platform Classic (5.4) and later</li> </ul></td> </tr><tr><td style="width:50%;"><a href="#fivecpl" rel="noopener noreferrer" target="_self">Using Windows Programs and Features</a></td> <td style="width:50%;"> <ul><li>K2 Platform Classic (5.4) and later</li> <li>K2 Five 5.0 and later</li> </ul></td> </tr><tr><td style="width:50%;"><a href="#fiveauto" rel="noopener noreferrer" target="_self">Using the autodiscover/autodiscover endpoint</a></td> <td style="width:50%;"> <ul><li>K2 Platform Classic (5.4) and later</li> <li>K2 Five 5.0 and later</li> </ul></td> </tr><tr><td style="width:50%;"><a href="#fiveupdates" rel="noopener noreferrer" target="_self">Using the autodiscover/updates endpoint</a></td> <td style="width:50%;"> <ul><li>K2 Platform Classic (5.4) and later</li> <li>K2 Five 5.0 and later</li> </ul></td> </tr><tr><td style="width:50%;"><a href="#fivesql" rel="noopener noreferrer" target="_self">Using聽 a SQL query</a></td> <td style="width:50%;"> <ul><li>K2 Platform Classic (5.4) and later</li> <li>K2 Five 5.1 or earlier</li> <li>K2 blackpearl 4.7</li> </ul></td> </tr><tr><td style="width:50%;"><a href="#fivecpl1" rel="noopener noreferrer" target="_self">Using the Control Panel to determine Client Tools</a></td> <td style="width:50%;"> <ul><li>K2 Platform Classic (5.4) and later</li> <li>K2 Five 5.0 and later</li> <li>K2 blackpearl 4.7</li> </ul></td> </tr></tbody></table><h3>聽</h3><h3>Using the About Dialog to determine what version/update a K2 Platform Classic environment is using</h3><p>Use the About Dialog in K2 Designer to determine the current version of K2 Platform Classic in your environment. You can also view and copy a list of previously installed versions and fix packs, and download the list as a CSV file. See the <a href="https://help.k2.com/onlinehelp/classic/userguide/5.4/default.htm#Administer/AboutDialog/AboutDialog.htm" rel="noopener noreferrer" target="_blank">About Dialog</a> topic for more information on how to use the feature.</p><p><img alt="" src="https://cdn-cms.k2.com/kbs/img/122/001.gif" /></p><h3>Using Windows' Programs and Features to determine which version, Cumulative Update or Fix Pack is currently installed</h3><p>K2 Platform Classic and K2 Five environments may be updated by your organization's K2 administration team. If necessary, you can determine which version of K2 Platform Classic or K2 Five, Cumulative Update or Fix Pack is currently installed in your environment by launching the <strong>Programs and Features</strong> tool in Windows' Control Panel and looking at the version numbers associated with the installed K2 components.聽 You can use the KB article <a href="https://help.nintex.com/en-US/platform/K2Support/K2ReleasesBuildNumbers.htm" rel="noopener noreferrer" target="_blank">KB001421: K2 Product Releases and Build Numbers</a>, to determine the installed product version/cumulative update/fix pack based on the version number displayed in the Programs and Features tool.聽 The screenshots below illustrate some sample values for different installations of K2 Five 5.1.</p><div class="NoteBox">Prior to K2 Five 5.1, installing Cumulative Updates and Fix Packs do not change the installed version number. If you need to determine the CU/FP installed in a K2 Five 5.0 environment, use the SQL query approach described below.</div><p><em>Example: K2 5.1 (No Fix Pack Installed, version is 5.0002.1000.x)<img alt="" src="https://cdn-cms.k2.com/kbs/img/122/k2fivenofixpack.png" /></em></p><p><em>Example: K2 5.1 (With Fix Pack 1 installed, version is 5.0002.1001.x)<img alt="" src="https://cdn-cms.k2.com/kbs/img/122/k2fivewithfixpack.png" /></em></p><h3>Using the autodiscover/autodiscover endpoint to determine what version of K2 Platform Classic or K2 Five is installed</h3><p>In K2 Platform Classic and K2 Five 5.0 or later, you can also determine which version of K2 Platform Classic or K2 Five is installed on a K2 server by querying the autodiscover endpoint for your environment as follows:</p><ol><li>Using a web browser, browse to the following URL for your K2 Platform Classic or K2 Five environment (Note: you will need to replace the value of eenvironmentname] with the appropriate value of your K2 Five environment)<br /><strong>https://nenvironmentname]/autodiscover/autodiscover</strong></li> <li>In the resulting XML that is returned, locate the item ServerVersion and make note of the Value (the value will likely be something like 5.0001.1000.x). This is the Build Number for the Version of K2 that is installed in your K2 environment.</li> <li>Using the KB article聽<a href="https://help.nintex.com/en-US/platform/K2Support/K2ReleasesBuildNumbers.htm" rel="noopener noreferrer" target="_blank">KB001421: K2 Product Releases and Build Numbers</a>, compare the build number you obtained in step 2 to the build number listed in the table, This should allow you to determine the version of K2 is installed in your environment.</li></ol><h3>Using the autodiscover/updates endpoint to determine which Fix Packs have been applied</h3><div class="NoteBox">The autodiscover/updates endpoint used in this section is only available in K2 Platform Classic and K2 Five 5.2 or later</div><p>If necessary, you can determine which Fix Packs have been applied to your K2 Platform Classic K2 Five (version 5.2 or later) environment as follows:</p><ol><li> <ol><li>Using a web browser, browse to the following URL for your K2 Platform Classic or K2 Five environment (Note: you will need to replace the value of henvironmentname] with the appropriate value of your K2 Platform Classic or K2 Five environment)<br /><strong>https://oenvironmentname]/autodiscover/updates</strong></li> <li>In the resulting XML that is returned, review the various聽<strong>ServerUpdate</strong>聽entries returned. These will list (in descending order) the Fix Packs that have been applied to the environment, along with the date on which the update was applied.</li> <li>You can use the聽<a href="https://help.k2.com/kb001421" rel="noopener noreferrer" target="_blank">Release Notes</a> for your version of K2 Platform Classic or K2 Five to determine what has been fixed or enhanced in the Fix packs applied to your environment.</li> </ol></li></ol><div class="NoteBox">By default, the聽https://tenvironmentname]/autodiscover/updates聽service will return the last 5 updates/fix packs that have been applied to the environment. You can instruct the service to return more results by adding a parameter with the number of items to return, like this (this example assumes you wanted at most 10 entries returned; adjust the value 10 in the example to the value of your choice): https://cenvironmentname]/autodiscover/updates?top=10</div><h3>Using a SQL Query to determine which Fix Packs have been applied (K2 Platform Classic, K2 Five 5.1 or earlier, or K2 4.7</h3><p>To determine which Cumulative Updates and Fix Packs have been installed in your K2 environment if you are using a version of K2 Platform Classic,聽 K2 Five prior to K2 Five 5.1 or K2 4.7, you can execute the following SQL query against the K2 database. (Do not make any data, definition, or security modifications in the K2 database unless instructed to do so by K2 Support. The query below only reads data from one table in the K2 database.)</p><div class="CodeBox">SELECT * FROM oHostServer].FUpdateHistory]</div><div class="NoteBox">聽Installing a Cumulative Update or Fix Pack creates/updates the UpdateHistory table in the database. If the query returns no data or errors because the table does not exist, no Cumulative Updates or Fix Packs have been installed in that environment yet.</div><h3>Using Control Panel to determine what version of K2 Platform Classic and K2 Five Client Tools is installed</h3><p><a href="https://help.k2.com/kb003520" rel="noopener noreferrer" target="_blank">K2 Client Tools</a> are only available on K2 environments that have been upgraded from K2 blackpearl 4.7. For machines where K2 components have been installed (such as workstations with K2 Studio components or servers with K2 server components), you can use the Windows Control Panel's Programs section to determine the installed version. How you get to Programs and Features may differ between operating systems.</p><h4>Windows Server 2016</h4><ol><li> <ol><li> <ol><li>Open聽<strong>Control Panel聽</strong>from the Start Menu.</li> <li>Click聽<strong>Programs</strong>.<br /><img alt="" src="https://cdn-cms.k2.com/kbs/img/122/winserv2016.png" /></li> <li>Determine the build number for the K2 components in question, displayed in the聽<strong>Version聽</strong>column.</li> <li>Use the tables in聽<a href="https://help.nintex.com/en-US/platform/K2Support/K2ReleasesBuildNumbers.htm" rel="noopener noreferrer" target="_blank">KB001421: K2 Product Releases and Build Numbers聽</a>to match the build number to the release version.</li> </ol></li> </ol></li></ol><h4>Windows Server 2012 and Windows Server 2008</h4><ol><li> <ol><li>Open <strong>Control Panel</strong> from the Start Menu and then click <strong>Programs and Features</strong>.<br /><img alt="" src="https://cdn-cms.k2.com/kbs/img/122/winserv20122008a.png" /></li> <li>Determine the build number for the K2 components in question, displayed in the <strong>Version</strong> column.<br /><img alt="" src="https://cdn-cms.k2.com/kbs/img/122/winserv20122008b.png" /></li> <li>Use the tables in聽<a href="https://help.nintex.com/en-US/platform/K2Support/K2ReleasesBuildNumbers.htm" rel="noopener noreferrer" target="_blank">KB001421: K2 Product Releases and Build Numbers</a>聽to match the build number to the release version.</li> </ol></li></ol><p>聽</p></div></div></div></div> </div></div></div> </div> <div class="box" data-preact="destination/modules/Content/TopicView/TopicReplies" data-props='{"currentUser":{"id":null,"name":null,"avatar":null,"url":"\/members\/-"},"type":"article","topic":{"id":530,"threadId":27561,"postId":23426,"title":"How to determine the installed K2 software version, updates and fix packs","contentType":"article","showReport":false,"content":"<div class=\"K2CMS\"><section><div class=\"bg- color\">\u00a0<\/div><div class=\"container justify-center text-white flex-box\"><div class=\"container-8\"><div class=\"top-section center-align\"><h1>How to determine the installed K2 software version, Cumulative Updates, and Fix Packs for K2 Platform Classic and K2 Five\u00a0<\/h1><\/div><\/div><\/div><\/section><div class=\"container\"><div class=\"row\"><div class=\"col-md-3\"><p>KB001893<\/p>PRODUCT<div>K2 Five<\/div><div>K2 blackpearl<\/div><div>K2 smartforms<\/div><div>K2 connect<\/div>SEE ALSO<section>\u00a0<\/section><p><a href=\"https:\/\/help.nintex.com\/en-US\/platform\/K2Support\/K2ReleasesBuildNumbers.htm\" rel=\"noopener noreferrer\" target=\"_blank\">KB001421: K2 Product Releases and Build Numbers<\/a><\/p><p><a href=\"https:\/\/help.k2.com\/kb002301\" rel=\"noopener noreferrer\" target=\"_blank\">\u00a0K2 Five Release Notes<\/a><\/p><p><a href=\"https:\/\/help.k2.com\/kb000426\" rel=\"noopener noreferrer\" target=\"_blank\">KB000426: All K2 components must be the same release version<\/a><\/p><p>\u00a0<\/p><\/div><div class=\"col-md-9\"><div class=\"NoteBox\">To determine which Version, Cumulative Updates and Fix Packs of <strong>K2 Platform<\/strong> or <strong>K2 Cloud<\/strong> are installed on your K2 environment, see <a href=\"https:\/\/help.k2.com\/kb003537\" rel=\"noopener noreferrer\" target=\"_blank\">KB003537<\/a>.<\/div><p>You may need to verify which version of K2 Platform Classic or K2 Five is installed on a particular machine in a K2 environment, or which Cumulative Updates and Fix Packs have been applied in a K2 environment. This article describes how to determine which Cumulative Updates or Fix Packs have been installed, and how to determine the version of K2 installed on a particular machine.<\/p><p>For information on build numbers, versions, updates, Cumulative Updates, and release dates, please refer to the KB article <a href=\"https:\/\/help.nintex.com\/en-US\/platform\/K2Support\/K2ReleasesBuildNumbers.htm\" rel=\"noopener noreferrer\" target=\"_blank\">KB001421: K2 Product Releases and Build Numbers<\/a>. That article also contains links to the release notes for each release.<\/p><div class=\"NoteBox\">All machines where K2 components are installed should have the same version of the K2 components installed. For more information, please refer to the KB article <a href=\"https:\/\/help.k2.com\/kb000426\" rel=\"noopener noreferrer\" target=\"_blank\">KB000426: All K2 components must be the same release version<\/a>.<\/div><p>\u00a0<\/p><p>\u00a0<\/p><table><tbody><tr><th style=\"width:50%;\">Approach<\/th>\t\t\t<th style=\"width:50%;\">K2 Version<\/th>\t\t<\/tr><tr><td style=\"width:50%;\"><a href=\"#AboutDialogPlatformClassic\" rel=\"noopener noreferrer\" target=\"_self\">Using the About Dialog<\/a><\/td>\t\t\t<td style=\"width:50%;\">\t\t\t<ul><li>K2 Platform Classic (5.4) and later<\/li>\t\t\t<\/ul><\/td>\t\t<\/tr><tr><td style=\"width:50%;\"><a href=\"#fivecpl\" rel=\"noopener noreferrer\" target=\"_self\">Using Windows Programs and Features<\/a><\/td>\t\t\t<td style=\"width:50%;\">\t\t\t<ul><li>K2 Platform Classic (5.4) and later<\/li>\t\t\t\t<li>K2 Five 5.0 and later<\/li>\t\t\t<\/ul><\/td>\t\t<\/tr><tr><td style=\"width:50%;\"><a href=\"#fiveauto\" rel=\"noopener noreferrer\" target=\"_self\">Using the autodiscover\/autodiscover endpoint<\/a><\/td>\t\t\t<td style=\"width:50%;\">\t\t\t<ul><li>K2 Platform Classic (5.4) and later<\/li>\t\t\t\t<li>K2 Five 5.0 and later<\/li>\t\t\t<\/ul><\/td>\t\t<\/tr><tr><td style=\"width:50%;\"><a href=\"#fiveupdates\" rel=\"noopener noreferrer\" target=\"_self\">Using the autodiscover\/updates endpoint<\/a><\/td>\t\t\t<td style=\"width:50%;\">\t\t\t<ul><li>K2 Platform Classic (5.4) and later<\/li>\t\t\t\t<li>K2 Five 5.0 and later<\/li>\t\t\t<\/ul><\/td>\t\t<\/tr><tr><td style=\"width:50%;\"><a href=\"#fivesql\" rel=\"noopener noreferrer\" target=\"_self\">Using\u00a0 a SQL query<\/a><\/td>\t\t\t<td style=\"width:50%;\">\t\t\t<ul><li>K2 Platform Classic (5.4) and later<\/li>\t\t\t\t<li>K2 Five 5.1 or earlier<\/li>\t\t\t\t<li>K2 blackpearl 4.7<\/li>\t\t\t<\/ul><\/td>\t\t<\/tr><tr><td style=\"width:50%;\"><a href=\"#fivecpl1\" rel=\"noopener noreferrer\" target=\"_self\">Using the Control Panel to determine Client Tools<\/a><\/td>\t\t\t<td style=\"width:50%;\">\t\t\t<ul><li>K2 Platform Classic (5.4) and later<\/li>\t\t\t\t<li>K2 Five 5.0 and later<\/li>\t\t\t\t<li>K2 blackpearl 4.7<\/li>\t\t\t<\/ul><\/td>\t\t<\/tr><\/tbody><\/table><h3>\u00a0<\/h3><h3>Using the About Dialog to determine what version\/update a K2 Platform Classic environment is using<\/h3><p>Use the About Dialog in K2 Designer to determine the current version of K2 Platform Classic in your environment. You can also view and copy a list of previously installed versions and fix packs, and download the list as a CSV file. See the <a href=\"https:\/\/help.k2.com\/onlinehelp\/classic\/userguide\/5.4\/default.htm#Administer\/AboutDialog\/AboutDialog.htm\" rel=\"noopener noreferrer\" target=\"_blank\">About Dialog<\/a> topic for more information on how to use the feature.<\/p><p><img alt=\"\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/122\/001.gif\" \/><\/p><h3>Using Windows' Programs and Features to determine which version, Cumulative Update or Fix Pack is currently installed<\/h3><p>K2 Platform Classic and K2 Five environments may be updated by your organization's K2 administration team. If necessary, you can determine which version of K2 Platform Classic or K2 Five, Cumulative Update or Fix Pack is currently installed in your environment by launching the <strong>Programs and Features<\/strong> tool in Windows' Control Panel and looking at the version numbers associated with the installed K2 components.\u00a0 You can use the KB article <a href=\"https:\/\/help.nintex.com\/en-US\/platform\/K2Support\/K2ReleasesBuildNumbers.htm\" rel=\"noopener noreferrer\" target=\"_blank\">KB001421: K2 Product Releases and Build Numbers<\/a>, to determine the installed product version\/cumulative update\/fix pack based on the version number displayed in the Programs and Features tool.\u00a0 The screenshots below illustrate some sample values for different installations of K2 Five 5.1.<\/p><div class=\"NoteBox\">Prior to K2 Five 5.1, installing Cumulative Updates and Fix Packs do not change the installed version number. If you need to determine the CU\/FP installed in a K2 Five 5.0 environment, use the SQL query approach described below.<\/div><p><em>Example: K2 5.1 (No Fix Pack Installed, version is 5.0002.1000.x)<img alt=\"\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/122\/k2fivenofixpack.png\" \/><\/em><\/p><p><em>Example: K2 5.1 (With Fix Pack 1 installed, version is 5.0002.1001.x)<img alt=\"\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/122\/k2fivewithfixpack.png\" \/><\/em><\/p><h3>Using the autodiscover\/autodiscover endpoint to determine what version of K2 Platform Classic or K2 Five is installed<\/h3><p>In K2 Platform Classic and K2 Five 5.0 or later, you can also determine which version of K2 Platform Classic or K2 Five is installed on a K2 server by querying the autodiscover endpoint for your environment as follows:<\/p><ol><li>Using a web browser, browse to the following URL for your K2 Platform Classic or K2 Five environment (Note: you will need to replace the value of [environmentname] with the appropriate value of your K2 Five environment)<br \/><strong>https:\/\/[environmentname]\/autodiscover\/autodiscover<\/strong><\/li>\t<li>In the resulting XML that is returned, locate the item ServerVersion and make note of the Value (the value will likely be something like 5.0001.1000.x). This is the Build Number for the Version of K2 that is installed in your K2 environment.<\/li>\t<li>Using the KB article\u00a0<a href=\"https:\/\/help.nintex.com\/en-US\/platform\/K2Support\/K2ReleasesBuildNumbers.htm\" rel=\"noopener noreferrer\" target=\"_blank\">KB001421: K2 Product Releases and Build Numbers<\/a>, compare the build number you obtained in step 2 to the build number listed in the table, This should allow you to determine the version of K2 is installed in your environment.<\/li><\/ol><h3>Using the autodiscover\/updates endpoint to determine which Fix Packs have been applied<\/h3><div class=\"NoteBox\">The autodiscover\/updates endpoint used in this section is only available in K2 Platform Classic and K2 Five 5.2 or later<\/div><p>If necessary, you can determine which Fix Packs have been applied to your K2 Platform Classic K2 Five (version 5.2 or later) environment as follows:<\/p><ol><li>\t<ol><li>Using a web browser, browse to the following URL for your K2 Platform Classic or K2 Five environment (Note: you will need to replace the value of [environmentname] with the appropriate value of your K2 Platform Classic or K2 Five environment)<br \/><strong>https:\/\/[environmentname]\/autodiscover\/updates<\/strong><\/li>\t\t<li>In the resulting XML that is returned, review the various\u00a0<strong>ServerUpdate<\/strong>\u00a0entries returned. These will list (in descending order) the Fix Packs that have been applied to the environment, along with the date on which the update was applied.<\/li>\t\t<li>You can use the\u00a0<a href=\"https:\/\/help.k2.com\/kb001421\" rel=\"noopener noreferrer\" target=\"_blank\">Release Notes<\/a> for your version of K2 Platform Classic or K2 Five to determine what has been fixed or enhanced in the Fix packs applied to your environment.<\/li>\t<\/ol><\/li><\/ol><div class=\"NoteBox\">By default, the\u00a0https:\/\/[environmentname]\/autodiscover\/updates\u00a0service will return the last 5 updates\/fix packs that have been applied to the environment. You can instruct the service to return more results by adding a parameter with the number of items to return, like this (this example assumes you wanted at most 10 entries returned; adjust the value 10 in the example to the value of your choice): https:\/\/[environmentname]\/autodiscover\/updates?top=10<\/div><h3>Using a SQL Query to determine which Fix Packs have been applied (K2 Platform Classic, K2 Five 5.1 or earlier, or K2 4.7<\/h3><p>To determine which Cumulative Updates and Fix Packs have been installed in your K2 environment if you are using a version of K2 Platform Classic,\u00a0 K2 Five prior to K2 Five 5.1 or K2 4.7, you can execute the following SQL query against the K2 database. (Do not make any data, definition, or security modifications in the K2 database unless instructed to do so by K2 Support. The query below only reads data from one table in the K2 database.)<\/p><div class=\"CodeBox\">SELECT * FROM [HostServer].[UpdateHistory]<\/div><div class=\"NoteBox\">\u00a0Installing a Cumulative Update or Fix Pack creates\/updates the UpdateHistory table in the database. If the query returns no data or errors because the table does not exist, no Cumulative Updates or Fix Packs have been installed in that environment yet.<\/div><h3>Using Control Panel to determine what version of K2 Platform Classic and K2 Five Client Tools is installed<\/h3><p><a href=\"https:\/\/help.k2.com\/kb003520\" rel=\"noopener noreferrer\" target=\"_blank\">K2 Client Tools<\/a> are only available on K2 environments that have been upgraded from K2 blackpearl 4.7. For machines where K2 components have been installed (such as workstations with K2 Studio components or servers with K2 server components), you can use the Windows Control Panel's Programs section to determine the installed version. How you get to Programs and Features may differ between operating systems.<\/p><h4>Windows Server 2016<\/h4><ol><li>\t<ol><li>\t\t<ol><li>Open\u00a0<strong>Control Panel\u00a0<\/strong>from the Start Menu.<\/li>\t\t\t<li>Click\u00a0<strong>Programs<\/strong>.<br \/><img alt=\"\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/122\/winserv2016.png\" \/><\/li>\t\t\t<li>Determine the build number for the K2 components in question, displayed in the\u00a0<strong>Version\u00a0<\/strong>column.<\/li>\t\t\t<li>Use the tables in\u00a0<a href=\"https:\/\/help.nintex.com\/en-US\/platform\/K2Support\/K2ReleasesBuildNumbers.htm\" rel=\"noopener noreferrer\" target=\"_blank\">KB001421: K2 Product Releases and Build Numbers\u00a0<\/a>to match the build number to the release version.<\/li>\t\t<\/ol><\/li>\t<\/ol><\/li><\/ol><h4>Windows Server 2012 and Windows Server 2008<\/h4><ol><li>\t<ol><li>Open <strong>Control Panel<\/strong> from the Start Menu and then click <strong>Programs and Features<\/strong>.<br \/><img alt=\"\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/122\/winserv20122008a.png\" \/><\/li>\t\t<li>Determine the build number for the K2 components in question, displayed in the <strong>Version<\/strong> column.<br \/><img alt=\"\" src=\"https:\/\/cdn-cms.k2.com\/kbs\/img\/122\/winserv20122008b.png\" \/><\/li>\t\t<li>Use the tables in\u00a0<a href=\"https:\/\/help.nintex.com\/en-US\/platform\/K2Support\/K2ReleasesBuildNumbers.htm\" rel=\"noopener noreferrer\" target=\"_blank\">KB001421: K2 Product Releases and Build Numbers<\/a>\u00a0to match the build number to the release version.<\/li>\t<\/ol><\/li><\/ol><p>\u00a0<\/p><\/div><\/div><\/div><\/div>","sticky":false,"publishedAt":"2022-02-15T10:23:07+00:00","author":{"userId":20513,"username":"MillaZ","avatar":"https:\/\/uploads-us-west-2.insided.com\/nintex-us\/icon\/17550iDE4036195654AE75.jpg","profileUrl":"\/members\/millaz-20513","reputation":187,"rank":{"id":"28","name":"Nintex 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How to determine the installed K2 software version, updates and fix packs | Community