CINXE.COM

<!DOCTYPE html><html dir="ltr" lang="en-US"><head><meta charset="utf-8"><link rel="shortcut icon" href="https://www.europe-consommateurs.eu/fileadmin/bootstrap_package/img/favicon.ico" type="image/png"><title>Studies</title><meta http-equiv="x-ua-compatible" content="IE=edge"/><meta name="generator" content="TYPO3 CMS"/><meta name="description" content="ECC France regularly publishes studies on consumer issues to encourage consumers to take advantage of the European Single Market"/><meta name="viewport" content="width=device-width, initial-scale=1, minimum-scale=1"/><meta name="robots" content="index,follow"/><meta name="twitter:card" content="summary"/><meta name="apple-mobile-web-app-capable" content="no"/><meta name="google" content="notranslate"/><link rel="stylesheet" type="text/css" href="https://www.europe-consommateurs.eu/typo3conf/ext/pxp_sitepackage/Resources/Public/vendor/fontawesome-free-6.5.2-web/css/all.css?1723452260" media="all"><link rel="stylesheet" type="text/css" href="https://www.europe-consommateurs.eu/typo3temp/assets/bootstrappackage/css/theme-709cc4a40feb0cbe9e6c71405f97e610c4284d24c9442a91711a43c565f9caa4.css?1723452578" media="all"><link rel="stylesheet" type="text/css" href="https://www.europe-consommateurs.eu/typo3conf/ext/rx_shariff/Resources/Public/Css/shariff.min.css?1607593063" media="all"><link rel="stylesheet" type="text/css" href="https://www.europe-consommateurs.eu/typo3conf/ext/gridgallery/Resources/Public/Libraries/justifiedGallery/justifiedGallery.min.css?1587627919" media="all"><link rel="stylesheet" type="text/css" href="https://www.europe-consommateurs.eu/typo3conf/ext/powermail/Resources/Public/Css/Basic.css?1566916459" media="all"><link rel="stylesheet" type="text/css" href="https://www.europe-consommateurs.eu/typo3conf/ext/ns_youtube/Resources/Public/Css/style.css?1586772214" media="all"><link rel="stylesheet" type="text/css" href="https://www.europe-consommateurs.eu/typo3conf/ext/ns_feedback/Resources/Public/Css/font-awesome.css?1723452260" media="all"><link rel="stylesheet" type="text/css" href="https://www.europe-consommateurs.eu/typo3conf/ext/ns_feedback/Resources/Public/Css/nsfeedback.css?1723452260" media="all"><link rel="stylesheet" type="text/css" href="https://www.europe-consommateurs.eu/typo3temp/assets/bootstrappackage/css/styles-920747df3b45d04537d904f70a3c0c5257507e6df15ec8a1b58566feff6fd4c6.css?1723452580" media="all"><link rel="stylesheet" type="text/css" href="https://www.europe-consommateurs.eu/fileadmin/bootstrap_package/css/flags.css?1731074348" media="all"><link rel="stylesheet" type="text/css" href="https://www.europe-consommateurs.eu/fileadmin/bootstrap_package/css/styles.css?1631705451" media="all"><link rel="stylesheet" type="text/css" href="https://www.europe-consommateurs.eu/fileadmin/bootstrap_package/css/news.css?1667560842" media="all"><link rel="stylesheet" type="text/css" href="https://www.europe-consommateurs.eu/fileadmin/bootstrap_package/css/print.css?1601894868" media="print"><link rel="stylesheet" type="text/css" href="https://www.europe-consommateurs.eu/fileadmin/ke_search/Resources/Public/Css/ke_search_pi1.css?1563193066" media="all"><style type="text/css"> /*<![CDATA[*/  /*]]>*/ </style><script src="https://www.europe-consommateurs.eu/typo3conf/ext/bootstrap_package/Resources/Public/Contrib/modernizr/modernizr.min.js?1576264258" type="text/javascript" async="async"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/ns_feedback/Resources/Public/JavaScript/jquery.js?1723452260" type="text/javascript"></script><link rel="prev" href="/en/publications-videos/brochures.html"><link rel="next" href="/en/publications-videos/videos.html"><script> var _paq = window._paq = window._paq || []; /* tracker methods like "setCustomDimension" should be called before "trackPageView" */ _paq.push(['disableCookies']); _paq.push(['trackPageView']); _paq.push(['enableLinkTracking']); (function() { var u="//matomo-2024.zev-stats.de/"; _paq.push(['setTrackerUrl', u+'matomo.php']); _paq.push(['setSiteId', '2']); var d=document, g=d.createElement('script'), s=d.getElementsByTagName('script')[0]; g.async=true; g.src=u+'matomo.js'; s.parentNode.insertBefore(g,s); })(); </script><link rel="alternate" hreflang="fr" href="https://www.europe-consommateurs.eu/publications-videos/etudes.html"/><link rel="alternate" hreflang="en-US" href="https://www.europe-consommateurs.eu/en/publications-videos/studies.html"/><link rel="alternate" hreflang="x-default" href="https://www.europe-consommateurs.eu/publications-videos/etudes.html"/><link rel="canonical" href="https://www.europe-consommateurs.eu/en/publications-videos/studies.html"/><style>body:before{user-select:none;pointer-events:none;background-position:center center;background-repeat:no-repeat;content:'';position:fixed;top:-100%;left:0;z-index:10000;opacity:0;height:100%;width:100%;background-color:#FFFFFF;background-image: url('/fileadmin/bootstrap_package/img/logo_europe-en.svg');background-size:180px 300px;user-select:initial;pointer-events:initial;}.js body:before,.wf-loading body:before{top:0;opacity:1!important;}.wf-active body:before,.wf-inactive body:before{top: 0;opacity:0!important;user-select:none;pointer-events:none;-webkit-transition:opacity 0.25s ease-out;-moz-transition:opacity 0.25s ease-out;-o-transition:opacity 0.25s ease-out;transition:opacity 0.25s ease-out;}</style><script>WebFontConfig={"custom":{"urls":["\/typo3conf\/ext\/bootstrap_package\/Resources\/Public\/Fonts\/bootstrappackageicon.min.css"],"families":["BootstrapPackageIcon"]},"timeout":1000};(function(d){var wf=d.createElement('script'),s=d.scripts[0];wf.src='/typo3conf/ext/bootstrap_package/Resources/Public/Contrib/webfontloader/webfontloader.js';wf.async=false;s.parentNode.insertBefore(wf,s);})(document);</script><script type="application/ld+json">[{"@context":"https:\/\/www.schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"https:\/\/www.europe-consommateurs.eu\/en\/index.html","name":"Home"}},{"@type":"ListItem","position":2,"item":{"@id":"https:\/\/www.europe-consommateurs.eu\/en\/publications-videos.html","name":"Publications & Videos"}},{"@type":"ListItem","position":3,"item":{"@id":"https:\/\/www.europe-consommateurs.eu\/en\/publications-videos\/studies.html","name":"Studies"}}]}]</script></head><body id="p571" class="page-571 pagelevel-2 language-2 backendlayout-default layout-default"><div id="top"></div><div class="body-bg body-bg-top"><a class="sr-only sr-only-focusable" href="#page-content"><span>Skip to main content</span></a><div id="search-wrapper-mobile" class="d-block d-lg-none search-wrapper"><div class="container search-container top"><div class="footer-language"><ul id="language_menu" class="language-menu"><li class=" "><a href="/publications-videos/etudes.html" hreflang="fr" title="France"><span>FR</span></a></li><li class="active "><a href="/en/publications-videos/studies.html" hreflang="en-US" title="English"><span>EN</span></a></li></ul></div><span class="navbar-search"><div class="tx-kesearch-pi1"><form method="get" id="form_kesearch_pi1" name="form_kesearch_pi1" action="/en/search.html"><fieldset class="kesearch_searchbox"><input type="hidden" name="id" value="14"/><div class="kesearchbox"><input type="text" id="ke_search_sword" name="tx_kesearch_pi1[sword]" value="" placeholder="Your search phrase"/><div class="clearer"> </div></div><input id="kesearchpagenumber" type="hidden" name="tx_kesearch_pi1[page]" value="1"/><input id="resetFilters" type="hidden" name="tx_kesearch_pi1[resetFilters]" value="0"/><input id="sortByField" type="hidden" name="tx_kesearch_pi1[sortByField]" value=""/><input id="sortByDir" type="hidden" name="tx_kesearch_pi1[sortByDir]" value=""/><span class="resetbutt"><a href="/en/search.html" class="resetButton"><span>Reset</span></a></span><span class="submitbutt"><input type="submit" value="Find"/></span></fieldset></form></div></span></div></div><header id="page-header" class="bp-page-header navbar navbar-mainnavigation navbar-default navbar-has-image navbar-top navbar-fixed-top"><div id="search-wrapper-desktop" class="d-none d-lg-block search-wrapper"><div class="container search-container top"><div class="footer-language"><ul id="language_menu" class="language-menu"><li class=" "><a href="/publications-videos/etudes.html" hreflang="fr" title="France"><span>FR</span></a></li><li class="active "><a href="/en/publications-videos/studies.html" hreflang="en-US" title="English"><span>EN</span></a></li></ul></div><span class="navbar-search"><div class="tx-kesearch-pi1"><form method="get" id="form_kesearch_pi1" name="form_kesearch_pi1" action="/en/search.html"><fieldset class="kesearch_searchbox"><input type="hidden" name="id" value="14"/><div class="kesearchbox"><input type="text" id="ke_search_sword" name="tx_kesearch_pi1[sword]" value="" placeholder="Your search phrase"/><div class="clearer"> </div></div><input id="kesearchpagenumber" type="hidden" name="tx_kesearch_pi1[page]" value="1"/><input id="resetFilters" type="hidden" name="tx_kesearch_pi1[resetFilters]" value="0"/><input id="sortByField" type="hidden" name="tx_kesearch_pi1[sortByField]" value=""/><input id="sortByDir" type="hidden" name="tx_kesearch_pi1[sortByDir]" value=""/><span class="resetbutt"><a href="/en/search.html" class="resetButton"><span>Reset</span></a></span><span class="submitbutt"><input type="submit" value="Find"/></span></fieldset></form></div></span></div></div><div class="container nav-container"><a class="navbar-brand navbar-brand-image" href="/en/index.html"><img class="navbar-brand-logo-normal" src="https://www.europe-consommateurs.eu/fileadmin/bootstrap_package/img/logo_europe-en.svg" alt=" logo" height="52" width="180"><img class="navbar-brand-logo-inverted" src="https://www.europe-consommateurs.eu/fileadmin/bootstrap_package/img/logo_mobil.svg" alt=" logo" height="52" width="180"></a><div class="nav-item root-nav-item"><a href="/en/questions-and-complaints.html" id="nav-item-7" class="nav-link" title="Questions & Complaints"><span class="nav-link-text">Questions & Complaints</span></a></div><button class="navbar-toggler collapsed" type="button" data-toggle="collapse" data-target="#mainnavigation" aria-expanded="false" aria-label="Toggle navigation"><span class="navbar-toggler-icon"></span></button><nav id="mainnavigation" class="collapse navbar-collapse"><ul class="navbar-nav"><li class="nav-item dropdown dropdown-hover"><a href="/en/travelling-motor-vehicles.html" id="nav-item-3" class="nav-link dropdown-toggle" title="Travelling & Motor Vehicles" aria-haspopup="true" aria-expanded="false"><span class="nav-link-text">Travelling & Motor Vehicles</span></a><ul class="dropdown-menu" aria-labelledby="nav-item-3"><li><a href="/en/travelling-motor-vehicles/air-travel.html" class="dropdown-item" title="Air travel"><span class="dropdown-text">Air travel</span></a></li><li><a href="/en/travelling-motor-vehicles/rail-passenger-rights.html" class="dropdown-item" title="Rail passenger rights"><span class="dropdown-text">Rail passenger rights</span></a></li><li><a href="/en/travelling-motor-vehicles/natural-disasters-armed-conflict-and-cancelled-holidays-what-are-your-rights.html" class="dropdown-item" title="Natural disasters, armed conflict and cancelled holidays: what are your rights?"><span class="dropdown-text">Natural disasters, armed conflict and cancelled holidays: what are your rights?</span></a></li><li><a href="/en/travelling-motor-vehicles/2024-olympic-and-paralympic-games.html" class="dropdown-item" title="2024 Olympic and Paralympic Games"><span class="dropdown-text">2024 Olympic and Paralympic Games</span></a></li><li><a href="/en/travelling-motor-vehicles/travelling-by-ship-or-ferry.html" class="dropdown-item" title="Travelling by ship or ferry"><span class="dropdown-text">Travelling by ship or ferry</span></a></li><li><a href="/en/travelling-motor-vehicles/travelling-by-bus-or-coach.html" class="dropdown-item" title="Travelling by bus or coach"><span class="dropdown-text">Travelling by bus or coach</span></a></li><li><a href="/en/travelling-motor-vehicles/package-holiday.html" class="dropdown-item" title="Package holiday"><span class="dropdown-text">Package holiday</span></a></li><li><a href="/en/travelling-motor-vehicles/motor-vehicles.html" class="dropdown-item" title="Motor vehicles"><span class="dropdown-text">Motor vehicles</span></a></li><li><a href="/en/travelling-motor-vehicles/accommodation-in-france.html" class="dropdown-item" title="Accommodation in France"><span class="dropdown-text">Accommodation in France</span></a></li><li><a href="/en/travelling-motor-vehicles/brexit.html" class="dropdown-item" title="Brexit"><span class="dropdown-text">Brexit</span></a></li><li><a href="/en/travelling-motor-vehicles/calls-sms-internet-in-europe.html" class="dropdown-item" title="Calls, SMS, Internet in Europe"><span class="dropdown-text">Calls, SMS, Internet in Europe</span></a></li><li><a href="/en/travelling-motor-vehicles/gastronomy-in-france.html" class="dropdown-item" title="Gastronomy in France"><span class="dropdown-text">Gastronomy in France</span></a></li><li><a href="/en/travelling-motor-vehicles/health.html" class="dropdown-item" title="Health"><span class="dropdown-text">Health</span></a></li></ul></li><li class="nav-item dropdown dropdown-hover"><a href="/en/shopping-internet.html" id="nav-item-4" class="nav-link dropdown-toggle" title="Shopping & Internet" aria-haspopup="true" aria-expanded="false"><span class="nav-link-text">Shopping & Internet</span></a><ul class="dropdown-menu" aria-labelledby="nav-item-4"><li><a href="/en/shopping-internet/responsible-online-shopping.html" class="dropdown-item" title="Responsible online shopping"><span class="dropdown-text">Responsible online shopping</span></a></li><li><a href="/en/shopping-internet/buying-second-hand-on-the-internet.html" class="dropdown-item" title="Buying second-hand on the Internet"><span class="dropdown-text">Buying second-hand on the Internet</span></a></li><li><a href="/en/shopping-internet/online-reviews.html" class="dropdown-item" title="Online Reviews"><span class="dropdown-text">Online Reviews</span></a></li><li><a href="/en/shopping-internet/how-to-check-the-trustworthiness-of-a-website.html" class="dropdown-item" title="How to check the trustworthiness of a website?"><span class="dropdown-text">How to check the trustworthiness of a website?</span></a></li><li><a href="/en/shopping-internet/delivery.html" class="dropdown-item" title="Delivery"><span class="dropdown-text">Delivery</span></a></li><li><a href="/en/shopping-internet/14-days-to-withdraw.html" class="dropdown-item" title="14 days to withdraw"><span class="dropdown-text">14 days to withdraw</span></a></li><li><a href="/en/shopping-internet/guarantees-and-warranties.html" class="dropdown-item" title="Guarantees and warranties"><span class="dropdown-text">Guarantees and warranties</span></a></li><li><a href="/en/shopping-internet/how-some-websites-deceive-or-manipulate-you.html" class="dropdown-item" title="How some websites deceive or manipulate you"><span class="dropdown-text">How some websites deceive or manipulate you</span></a></li><li><a href="/en/shopping-internet/purchase-and-proof-of-identity.html" class="dropdown-item" title="Purchase and proof of identity"><span class="dropdown-text">Purchase and proof of identity</span></a></li><li><a href="/en/shopping-internet/buying-from-an-online-marketplace.html" class="dropdown-item" title="Buying from an online marketplace"><span class="dropdown-text">Buying from an online marketplace</span></a></li><li><a href="/en/shopping-internet/purchases-and-vat.html" class="dropdown-item" title="Purchases and VAT"><span class="dropdown-text">Purchases and VAT</span></a></li><li><a href="/en/shopping-internet/animal.html" class="dropdown-item" title="animal"><span class="dropdown-text">animal</span></a></li><li><a href="/en/shopping-internet/e-commerce-and-dropshipping.html" class="dropdown-item" title="Dropshipping: our advice before purchasing"><span class="dropdown-text">Dropshipping: our advice before purchasing</span></a></li><li><a href="/en/shopping-internet/influencers.html" class="dropdown-item" title="Influencers"><span class="dropdown-text">Influencers</span></a></li><li><a href="/en/shopping-internet/spare-parts-and-repairs.html" class="dropdown-item" title="Right to repair in Europe"><span class="dropdown-text">Right to repair in Europe</span></a></li><li><a href="/en/shopping-internet/internet-fraud-and-scams.html" class="dropdown-item" title="Internet fraud and scams"><span class="dropdown-text">Internet fraud and scams</span></a></li><li><a href="/en/shopping-internet/protection-of-your-personal-data.html" class="dropdown-item" title="Protection of your personal data"><span class="dropdown-text">Protection of your personal data</span></a></li><li><a href="/en/shopping-internet/sales-periods.html" class="dropdown-item" title="Sales periods"><span class="dropdown-text">Sales periods</span></a></li><li><a href="/en/shopping-internet/end-of-geoblocking.html" class="dropdown-item" title="End of geoblocking"><span class="dropdown-text">End of geoblocking</span></a></li><li><a href="/en/shopping-internet/dna-testing-on-the-internet.html" class="dropdown-item" title="DNA Testing on the Internet"><span class="dropdown-text">DNA Testing on the Internet</span></a></li><li><a href="/en/shopping-internet/buying-tickets.html" class="dropdown-item" title="Buying tickets"><span class="dropdown-text">Buying tickets</span></a></li><li><a href="/en/shopping-internet/cash-payment-limitations.html" class="dropdown-item" title="Cash payment limitations"><span class="dropdown-text">Cash payment limitations</span></a></li></ul></li><li class="nav-item dropdown dropdown-hover"><a href="/en/living-in-france.html" id="nav-item-662" class="nav-link dropdown-toggle" title="Living in France" aria-haspopup="true" aria-expanded="false"><span class="nav-link-text">Living in France</span></a><ul class="dropdown-menu" aria-labelledby="nav-item-662"><li><a href="/en/living-in-france/coronavirus-in-france.html" class="dropdown-item" title="Coronavirus in France"><span class="dropdown-text">Coronavirus in France</span></a></li><li><a href="/en/living-in-france/moving-to-france.html" class="dropdown-item" title="Moving to France"><span class="dropdown-text">Moving to France</span></a></li><li><a href="/en/living-in-france/renting-in-france.html" class="dropdown-item" title="Renting in France"><span class="dropdown-text">Renting in France</span></a></li><li><a href="/en/living-in-france/leaving-france.html" class="dropdown-item" title="Leaving France"><span class="dropdown-text">Leaving France</span></a></li><li><a href="/en/travelling-motor-vehicles/motor-vehicles/driving-in-france.html" class="dropdown-item" title="Driving in France"><span class="dropdown-text">Driving in France</span></a></li><li><a href="/en/living-in-france/insurance-in-france.html" class="dropdown-item" title="Insurance in France"><span class="dropdown-text">Insurance in France</span></a></li><li><a href="/en/living-in-france/means-of-payment-in-france.html" class="dropdown-item" title="Means of payment in France"><span class="dropdown-text">Means of payment in France</span></a></li><li><a href="/en/living-in-france/the-chargeback-procedure.html" class="dropdown-item" title="The "chargeback" procedure"><span class="dropdown-text">The "chargeback" procedure</span></a></li><li><a href="/en/living-in-france/how-to-pay-with-your-phone.html" class="dropdown-item" title="How to pay with your phone or watch in Europe?"><span class="dropdown-text">How to pay with your phone or watch in Europe?</span></a></li><li><a href="/en/living-in-france/electronic-termination-of-contracts.html" class="dropdown-item" title="Electronic termination of contracts"><span class="dropdown-text">Electronic termination of contracts</span></a></li><li><a href="/en/living-in-france/communication-in-france.html" class="dropdown-item" title="Communication in France"><span class="dropdown-text">Communication in France</span></a></li></ul></li><li class="nav-item active dropdown dropdown-hover"><a href="/en/publications-videos.html" id="nav-item-6" class="nav-link dropdown-toggle" title="Publications & Videos" aria-haspopup="true" aria-expanded="false"><span class="nav-link-text">Publications & Videos</span></a><ul class="dropdown-menu" aria-labelledby="nav-item-6"><li><a href="/en/publications-videos/brochures.html" class="dropdown-item" title="Brochures"><span class="dropdown-text">Brochures</span></a></li><li><a href="/en/publications-videos/studies.html" class="dropdown-item active" title="Studies"><span class="dropdown-text">Studies <span class="sr-only">(current)</span></span></a></li><li><a href="/en/publications-videos/videos.html" class="dropdown-item" title="Videos"><span class="dropdown-text">Videos</span></a></li></ul></li><li class="nav-item dropdown dropdown-hover"><a href="/en/questions-and-complaints.html" id="nav-item-7" class="nav-link dropdown-toggle" title="Questions & Complaints" aria-haspopup="true" aria-expanded="false"><span class="nav-link-text">Questions & Complaints</span></a><ul class="dropdown-menu" aria-labelledby="nav-item-7"><li><a href="/en/questions-and-complaints/how-to-file-a-police-complaint.html" class="dropdown-item" title="How to file a police complaint?"><span class="dropdown-text">How to file a police complaint?</span></a></li></ul></li></ul></nav></div></header><nav class="breadcrumb-section" aria-label="breadcrumb"><div class="container"><p class="sr-only" id="breadcrumb">You are here:</p><ol class="breadcrumb"><li class="breadcrumb-item"><a class="breadcrumb-link" href="/en/index.html" title="Home"><span class="breadcrumb-text">Home</span></a></li><li class="breadcrumb-item"><a class="breadcrumb-link" href="/en/publications-videos.html" title="Publications & Videos"><span class="breadcrumb-text">Publications & Videos</span></a></li><li class="breadcrumb-item active" aria-current="page"><span class="breadcrumb-text">Studies</span></li></ol></div></nav><div id="page-content" class="bp-page-content main-section"><div class="section section-default"><div class="container"><div id="c7253" class="frame frame-default frame-type-text frame-layout-0 frame-background-none frame-no-backgroundimage frame-space-before-none frame-space-after-none "><div class="frame-container"><div class="frame-inner"><header class="frame-header"><h1 class="element-header "><span>Studies</span></h1></header><p>The <strong>ECC France </strong>is regularly publishing reports and studies on consumer issues, in order to encourage consumer to profit from the <strong>European Single Market</strong>, but also to raise the awareness of problems they occur when shopping abroad.</p><p>Furthermore, the <strong>ECC France </strong>is working together with other <strong><a href="https://www.eccnet.eu/" target="_blank">European Consumer Centres</a></strong> in order to analyse consumer issues in Europe, based on the complaints we handle in the national centres. Every year, we collaborate to analyse the state of play for the most popular or problematic consumer topics and publish our findings in consumer reports. Here you find some publications.</p></div></div></div><div id="c7257" class="frame frame-default frame-type-card_group frame-layout-0 frame-background-none frame-no-backgroundimage frame-space-before-none frame-space-after-none "><div class="frame-container"><div class="frame-inner"><div class="card-group-element card-group-element-align-left card-group-element-columns-3"><div class="card-group-element-item"><div class="card"><div class="card-img-top"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/Car_Pass_update2024-FINAL.pdf" title="Car-Pass or how to be sure of a vehicle's mileage"><picture><source data-variant="default" data-maxwidth="352" media="(min-width: 1200px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/a/9/csm_conduite-route-campagne_72d5169fed.jpg"><source data-variant="large" data-maxwidth="292" media="(min-width: 992px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/a/9/csm_conduite-route-campagne_f50af849fe.jpg"><source data-variant="medium" data-maxwidth="212" media="(min-width: 768px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/a/9/csm_conduite-route-campagne_eb6598de8f.jpg"><source data-variant="small" data-maxwidth="498" media="(min-width: 576px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/a/9/csm_conduite-route-campagne_e742568b1d.jpg"><source data-variant="extrasmall" data-maxwidth="372" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/a/9/csm_conduite-route-campagne_d7c647c8b3.jpg"><img loading="lazy" title="driving-road-countryside.jpg" alt="A person at the wheel of his car on an empty country road." src="https://www.europe-consommateurs.eu/fileadmin/_processed_/a/9/csm_conduite-route-campagne_72d5169fed.jpg" width="352" height="198"/></picture></a></div><div class="card-body"><h3 class="card-title"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/Car_Pass_update2024-FINAL.pdf" title="Car-Pass or how to be sure of a vehicle's mileage"> Car-Pass or how to be sure of a vehicle's mileage </a></h3><p>To significantly increase the vehicle’s value, certain used car vendors will not hesitate to decrease the mileage shown on the odometer with the help of tools easily purchased on the internet.</p></div><div class="card-footer"><a class="btn btn-primary" title="Download" href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/Car_Pass_update2024-FINAL.pdf"><span class="btn-text"> Download </span></a></div></div></div><div class="card-group-element-item"><div class="card"><div class="card-img-top"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/ECC-Net_mobility-package2024.pdf" title="Passenger mobility package"><picture><source data-variant="default" data-maxwidth="352" media="(min-width: 1200px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/d/e/csm_267__designed_by_Ijeab_-_Freepik.com-web_3243f2dba3.jpg"><source data-variant="large" data-maxwidth="292" media="(min-width: 992px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/d/e/csm_267__designed_by_Ijeab_-_Freepik.com-web_c0abda221f.jpg"><source data-variant="medium" data-maxwidth="212" media="(min-width: 768px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/d/e/csm_267__designed_by_Ijeab_-_Freepik.com-web_6443a1c86f.jpg"><source data-variant="small" data-maxwidth="498" media="(min-width: 576px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/d/e/csm_267__designed_by_Ijeab_-_Freepik.com-web_f88e63b8af.jpg"><source data-variant="extrasmall" data-maxwidth="372" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/d/e/csm_267__designed_by_Ijeab_-_Freepik.com-web_a4ee07ab61.jpg"><img loading="lazy" src="https://www.europe-consommateurs.eu/fileadmin/_processed_/d/e/csm_267__designed_by_Ijeab_-_Freepik.com-web_3243f2dba3.jpg" width="352" height="198" alt=""/></picture></a></div><div class="card-body"><h3 class="card-title"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/ECC-Net_mobility-package2024.pdf" title="Passenger mobility package"> Passenger mobility package </a></h3><p>On November 29th, 2023, the European Commission unveiled a "passenger mobility package". This study issues recommendations from the ECC-Net to help enhance traveller rights and provide improved information for passengers.</p></div><div class="card-footer"><a class="btn btn-primary" title="Download" href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/ECC-Net_mobility-package2024.pdf"><span class="btn-text"> Download </span></a></div></div></div><div class="card-group-element-item"><div class="card"><div class="card-img-top"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/STR-ECC-Net_perspective_31052023.pdf" title="Short-term accommodation rental services"><picture><source data-variant="default" data-maxwidth="352" media="(min-width: 1200px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/d/4/csm_location-appartement-decoration_694707afbf.jpg"><source data-variant="large" data-maxwidth="292" media="(min-width: 992px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/d/4/csm_location-appartement-decoration_587a213c01.jpg"><source data-variant="medium" data-maxwidth="212" media="(min-width: 768px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/d/4/csm_location-appartement-decoration_d74e491a22.jpg"><source data-variant="small" data-maxwidth="498" media="(min-width: 576px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/d/4/csm_location-appartement-decoration_541edf9115.jpg"><source data-variant="extrasmall" data-maxwidth="372" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/d/4/csm_location-appartement-decoration_54af071d34.jpg"><img loading="lazy" title="rental-apartment-decoration.jpg" alt="The inside of an apartment with a staircase." src="https://www.europe-consommateurs.eu/fileadmin/_processed_/d/4/csm_location-appartement-decoration_694707afbf.jpg" width="352" height="198"/></picture></a></div><div class="card-body"><h3 class="card-title"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/STR-ECC-Net_perspective_31052023.pdf" title="Short-term accommodation rental services"> Short-term accommodation rental services </a></h3><p>Position paper of the European Consumer Centre on the Commission's proposal aiming at regulating short-term accommodation rental services. The proposal should enhance consumer trust and support sustainable growth in the EU's tourism industry.</p></div><div class="card-footer"><a class="btn btn-primary" title="Download" href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/STR-ECC-Net_perspective_31052023.pdf"><span class="btn-text"> Download </span></a></div></div></div><div class="card-group-element-item"><div class="card"><div class="card-img-top"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/PDF_EN/Conseils_achats_ecoresponsable-EN_2024.pdf" title="Sustainable Online Shopping in Europe"><picture><source data-variant="default" data-maxwidth="352" media="(min-width: 1200px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/a/0/csm_ecommerce_ecolo.hand-g6b878ecbe_1920_13b034f1e6.jpg"><source data-variant="large" data-maxwidth="292" media="(min-width: 992px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/a/0/csm_ecommerce_ecolo.hand-g6b878ecbe_1920_40a593fd4f.jpg"><source data-variant="medium" data-maxwidth="212" media="(min-width: 768px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/a/0/csm_ecommerce_ecolo.hand-g6b878ecbe_1920_383e690e7f.jpg"><source data-variant="small" data-maxwidth="498" media="(min-width: 576px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/a/0/csm_ecommerce_ecolo.hand-g6b878ecbe_1920_a17097c866.jpg"><source data-variant="extrasmall" data-maxwidth="372" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/a/0/csm_ecommerce_ecolo.hand-g6b878ecbe_1920_2b2ba07291.jpg"><img loading="lazy" src="https://www.europe-consommateurs.eu/fileadmin/_processed_/a/0/csm_ecommerce_ecolo.hand-g6b878ecbe_1920_13b034f1e6.jpg" width="352" height="198" alt=""/></picture></a></div><div class="card-body"><h3 class="card-title"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/PDF_EN/Conseils_achats_ecoresponsable-EN_2024.pdf" title="Sustainable Online Shopping in Europe"> Sustainable Online Shopping in Europe </a></h3><p>This guide provides tips on how to find eco-friendly products online, limit the impact of their delivery, avoid order returns, and how to repair and recycle your products in order to support the environment</p></div><div class="card-footer"><a class="btn btn-primary" title="Download" href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/PDF_EN/Conseils_achats_ecoresponsable-EN_2024.pdf"><span class="btn-text"> Download </span></a></div></div></div><div class="card-group-element-item"><div class="card"><div class="card-img-top"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/Geoblocking_position_paper.pdf" title="Geoblocking position paper"><picture><source data-variant="default" data-maxwidth="352" media="(min-width: 1200px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/4/8/csm_ecran-internet-ordinateur-google_144f5e078b.jpg"><source data-variant="large" data-maxwidth="292" media="(min-width: 992px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/4/8/csm_ecran-internet-ordinateur-google_b090c07bbc.jpg"><source data-variant="medium" data-maxwidth="212" media="(min-width: 768px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/4/8/csm_ecran-internet-ordinateur-google_e6a27bb7eb.jpg"><source data-variant="small" data-maxwidth="498" media="(min-width: 576px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/4/8/csm_ecran-internet-ordinateur-google_3ff033fa61.jpg"><source data-variant="extrasmall" data-maxwidth="372" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/4/8/csm_ecran-internet-ordinateur-google_a147d7d4cd.jpg"><img loading="lazy" title="screen internet-computer-google.jpg" alt="A laptop is opened with the Google homepage." src="https://www.europe-consommateurs.eu/fileadmin/_processed_/4/8/csm_ecran-internet-ordinateur-google_144f5e078b.jpg" width="352" height="238"/></picture></a></div><div class="card-body"><h3 class="card-title"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/Geoblocking_position_paper.pdf" title="Geoblocking position paper"> Geoblocking position paper </a></h3><p><a href="https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32018R0302" target="_blank">Regulation (EU) 2018/302</a> addresses unjustified online sales discrimination based on customers’ nationality, place of residence or place of establishment within the Internal market.</p></div><div class="card-footer"><a class="btn btn-primary" title="Download" href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/Geoblocking_position_paper.pdf"><span class="btn-text"> Download </span></a></div></div></div><div class="card-group-element-item"><div class="card"><div class="card-img-top"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/Alternative_Dispute_Resolution_in_the_Air_Passenger_Rights_sector.pdf" title="Alternativ Dispute Resolution in the Air Passenger Rights sector"><picture><source data-variant="default" data-maxwidth="352" media="(min-width: 1200px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/9/4/csm_ailes-avion-vol-nuage_82e72ff6dc.jpg"><source data-variant="large" data-maxwidth="292" media="(min-width: 992px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/9/4/csm_ailes-avion-vol-nuage_4c9d13640d.jpg"><source data-variant="medium" data-maxwidth="212" media="(min-width: 768px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/9/4/csm_ailes-avion-vol-nuage_fedf0e208f.jpg"><source data-variant="small" data-maxwidth="498" media="(min-width: 576px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/9/4/csm_ailes-avion-vol-nuage_78f2117922.jpg"><source data-variant="extrasmall" data-maxwidth="372" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/9/4/csm_ailes-avion-vol-nuage_b013b6190f.jpg"><img loading="lazy" title="wings-plane-flight-cloud.jpg" alt="View of the wing of an airplane in full flight with clouds in the background." src="https://www.europe-consommateurs.eu/fileadmin/_processed_/9/4/csm_ailes-avion-vol-nuage_82e72ff6dc.jpg" width="352" height="234"/></picture></a></div><div class="card-body"><h3 class="card-title"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/Alternative_Dispute_Resolution_in_the_Air_Passenger_Rights_sector.pdf" title="Alternativ Dispute Resolution in the Air Passenger Rights sector"> Alternativ Dispute Resolution in the Air Passenger Rights sector </a></h3><p>This study highlights the ADR entities available in the APR sector all over the European Union, Iceland and Norway, compares practices and provides suggestions to improve the system and to better coordinate ADR with other stakeholders: National Enforcement Bodies (NEB), ECC-Net, European institutions, airlines and business from the travel sector and, of course, consumers.</p></div><div class="card-footer"><a class="btn btn-primary" title="Download" href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/Alternative_Dispute_Resolution_in_the_Air_Passenger_Rights_sector.pdf"><span class="btn-text"> Download </span></a></div></div></div><div class="card-group-element-item"><div class="card"><div class="card-img-top"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/Commercial_warranties.pdf" title="Commercial warranties: Are they worth the money?"><picture><source data-variant="default" data-maxwidth="352" media="(min-width: 1200px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/e/f/csm_assurance-parapluie-protection_43b960b71d.jpg"><source data-variant="large" data-maxwidth="292" media="(min-width: 992px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/e/f/csm_assurance-parapluie-protection_aff099268b.jpg"><source data-variant="medium" data-maxwidth="212" media="(min-width: 768px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/e/f/csm_assurance-parapluie-protection_d47c90c77f.jpg"><source data-variant="small" data-maxwidth="498" media="(min-width: 576px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/e/f/csm_assurance-parapluie-protection_026aff4f28.jpg"><source data-variant="extrasmall" data-maxwidth="372" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/e/f/csm_assurance-parapluie-protection_af77a283f7.jpg"><img loading="lazy" title="insurance-umbrella-protection.jpg" alt="Bottom view of an umbrella that protects from the sun's rays." src="https://www.europe-consommateurs.eu/fileadmin/_processed_/e/f/csm_assurance-parapluie-protection_43b960b71d.jpg" width="352" height="235"/></picture></a></div><div class="card-body"><h3 class="card-title"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/Commercial_warranties.pdf" title="Commercial warranties: Are they worth the money?"> Commercial warranties: Are they worth the money? </a></h3><p>The main objective of this report was to compare the legal guarantee and commercial warranty schemes in the EU Member States, Iceland and Norway and to analyse whether commercial warranties really keep their promises and are worth the additional cost.</p></div><div class="card-footer"><a class="btn btn-primary" title="Download" href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/Commercial_warranties.pdf"><span class="btn-text"> Download </span></a></div></div></div><div class="card-group-element-item"><div class="card"><div class="card-img-top"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/prises-de-position/Air_passenger_rights_why_the_revision_of_Regulation_261_2004_is_urgent.pdf" title="Air passenger rights: why the revision of Regulation 261/2004 is urgent?"><picture><source data-variant="default" data-maxwidth="352" media="(min-width: 1200px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/a/7/csm_avion-atterissage-aeroport-piste_38e190e479.jpg"><source data-variant="large" data-maxwidth="292" media="(min-width: 992px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/a/7/csm_avion-atterissage-aeroport-piste_6804aded26.jpg"><source data-variant="medium" data-maxwidth="212" media="(min-width: 768px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/a/7/csm_avion-atterissage-aeroport-piste_2bb5c7ce20.jpg"><source data-variant="small" data-maxwidth="498" media="(min-width: 576px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/a/7/csm_avion-atterissage-aeroport-piste_87411b62f1.jpg"><source data-variant="extrasmall" data-maxwidth="372" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/a/7/csm_avion-atterissage-aeroport-piste_6b4d20a386.jpg"><img loading="lazy" title="plane-landing-airport-runway.jpg" alt="Rear of an aircraft stopped on a runway." src="https://www.europe-consommateurs.eu/fileadmin/_processed_/a/7/csm_avion-atterissage-aeroport-piste_38e190e479.jpg" width="352" height="235"/></picture></a></div><div class="card-body"><h3 class="card-title"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/prises-de-position/Air_passenger_rights_why_the_revision_of_Regulation_261_2004_is_urgent.pdf" title="Air passenger rights: why the revision of Regulation 261/2004 is urgent?"> Air passenger rights: why the revision of Regulation 261/2004 is urgent? </a></h3><p>Despite their efforts, the ECCs note that it is becoming increasingly difficult to obtain the amicable application of air passenger rights stemming from Regulation 261/2004 and the case law of the CJEU. They issue recommendations that demonstrate once again the urgency to revise the European regulation.</p></div><div class="card-footer"><a class="btn btn-primary" title="Download" href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/prises-de-position/Air_passenger_rights_why_the_revision_of_Regulation_261_2004_is_urgent.pdf"><span class="btn-text"> Download </span></a></div></div></div><div class="card-group-element-item"><div class="card"><div class="card-img-top"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/prises-de-position/Rail_passengers%E2%80%99_rights_Position_Paper.pdf" title="Rail passenger's rights: Position Paper on the Proposal for the revision of the Regulation No. 1371/2007"><picture><source data-variant="default" data-maxwidth="352" media="(min-width: 1200px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/5/8/csm_train-paysage_707d5655f2.jpg"><source data-variant="large" data-maxwidth="292" media="(min-width: 992px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/5/8/csm_train-paysage_8ffb8e4381.jpg"><source data-variant="medium" data-maxwidth="212" media="(min-width: 768px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/5/8/csm_train-paysage_a5560cfb43.jpg"><source data-variant="small" data-maxwidth="498" media="(min-width: 576px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/5/8/csm_train-paysage_89a108b98b.jpg"><source data-variant="extrasmall" data-maxwidth="372" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/5/8/csm_train-paysage_d67cad4ca3.jpg"><img loading="lazy" title="train-landscape.jpg" src="https://www.europe-consommateurs.eu/fileadmin/_processed_/5/8/csm_train-paysage_707d5655f2.jpg" width="352" height="235" alt=""/></picture></a></div><div class="card-body"><h3 class="card-title"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/prises-de-position/Rail_passengers%E2%80%99_rights_Position_Paper.pdf" title="Rail passenger's rights: Position Paper on the Proposal for the revision of the Regulation No. 1371/2007"> Rail passenger's rights: Position Paper on the Proposal for the revision of the Regulation No. 1371/2007 </a></h3><p>With their strong background in handling transport-related disputes, the European Consumer Centres France and Germany are publishing a position paper which takes stock of the application of Regulation 1371/2007 in a cross-border context but also proposes recommendations.</p></div><div class="card-footer"><a class="btn btn-primary" title="Download" href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/prises-de-position/Rail_passengers%E2%80%99_rights_Position_Paper.pdf"><span class="btn-text"> Download </span></a></div></div></div><div class="card-group-element-item"><div class="card"><div class="card-img-top"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/The_impact_of_counterfeiting.pdf" title="The impact of counterfeiting"><picture><source data-variant="default" data-maxwidth="352" media="(min-width: 1200px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/5/f/csm_achat-vetements_58b7601169.jpg"><source data-variant="large" data-maxwidth="292" media="(min-width: 992px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/5/f/csm_achat-vetements_7dd471c646.jpg"><source data-variant="medium" data-maxwidth="212" media="(min-width: 768px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/5/f/csm_achat-vetements_67d4c66f20.jpg"><source data-variant="small" data-maxwidth="498" media="(min-width: 576px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/5/f/csm_achat-vetements_0ccdf15469.jpg"><source data-variant="extrasmall" data-maxwidth="372" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/5/f/csm_achat-vetements_4f9246a32b.jpg"><img loading="lazy" title="purchase-clothes.jpg" alt="A woman looks at T-shirts at a market stall." src="https://www.europe-consommateurs.eu/fileadmin/_processed_/5/f/csm_achat-vetements_58b7601169.jpg" width="352" height="234"/></picture></a></div><div class="card-body"><h3 class="card-title"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/The_impact_of_counterfeiting.pdf" title="The impact of counterfeiting"> The impact of counterfeiting </a></h3><p>In this report, the consumer is informed about the risks of buying counterfeit products online, whether intentionally or not, and will focus on counterfeit products.</p></div><div class="card-footer"><a class="btn btn-primary" title="Download" href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/The_impact_of_counterfeiting.pdf"><span class="btn-text"> Download </span></a></div></div></div><div class="card-group-element-item"><div class="card"><div class="card-img-top"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/Cross_border_car_purchases_and_registration.pdf" title="Cross border car purchases and registration"><picture><source data-variant="default" data-maxwidth="352" media="(min-width: 1200px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/d/d/csm_route-foret-voiture_15ec6fc6b3.jpg"><source data-variant="large" data-maxwidth="292" media="(min-width: 992px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/d/d/csm_route-foret-voiture_f2c6b21f55.jpg"><source data-variant="medium" data-maxwidth="212" media="(min-width: 768px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/d/d/csm_route-foret-voiture_aa9768fb84.jpg"><source data-variant="small" data-maxwidth="498" media="(min-width: 576px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/d/d/csm_route-foret-voiture_73cd39de4c.jpg"><source data-variant="extrasmall" data-maxwidth="372" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/d/d/csm_route-foret-voiture_ced51f210a.jpg"><img loading="lazy" title="road-forest-car.jpg" alt="A car is parked along a road in the forest." src="https://www.europe-consommateurs.eu/fileadmin/_processed_/d/d/csm_route-foret-voiture_15ec6fc6b3.jpg" width="352" height="235"/></picture></a></div><div class="card-body"><h3 class="card-title"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/Cross_border_car_purchases_and_registration.pdf" title="Cross border car purchases and registration"> Cross border car purchases and registration </a></h3><p>This joint project aims to provide in-depth insight into all information necessary for drafting a practical guide to cross-border car purchases by collecting practical and preventive information for consumers.</p></div><div class="card-footer"><a class="btn btn-primary" title="Download" href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/Cross_border_car_purchases_and_registration.pdf"><span class="btn-text"> Download </span></a></div></div></div><div class="card-group-element-item"><div class="card"><div class="card-img-top"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/Winter_tires_within_Europe.pdf" title="Winter tires within Europe, in Iceland and Norway"><picture><source data-variant="default" data-maxwidth="352" media="(min-width: 1200px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/2/6/csm_v%C3%A9hicule-neige-hiver_b7edc0a459.jpg"><source data-variant="large" data-maxwidth="292" media="(min-width: 992px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/2/6/csm_v%C3%A9hicule-neige-hiver_202bfb6d46.jpg"><source data-variant="medium" data-maxwidth="212" media="(min-width: 768px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/2/6/csm_v%C3%A9hicule-neige-hiver_6b92cf6d09.jpg"><source data-variant="small" data-maxwidth="498" media="(min-width: 576px)" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/2/6/csm_v%C3%A9hicule-neige-hiver_f5b8831717.jpg"><source data-variant="extrasmall" data-maxwidth="372" srcset="https://www.europe-consommateurs.eu/fileadmin/_processed_/2/6/csm_v%C3%A9hicule-neige-hiver_90220a2aa0.jpg"><img loading="lazy" title="vehicle-snow-winter.jpg" alt="A car driving through a forest on a snowy road" src="https://www.europe-consommateurs.eu/fileadmin/_processed_/2/6/csm_v%C3%A9hicule-neige-hiver_b7edc0a459.jpg" width="352" height="235"/></picture></a></div><div class="card-body"><h3 class="card-title"><a href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/Winter_tires_within_Europe.pdf" title="Winter tires within Europe, in Iceland and Norway"> Winter tires within Europe, in Iceland and Norway </a></h3><p>In some European countries winter tires are mandatory for cars. In others they are not mandatory or only under special conditions. Therefore, it should be helpful, before going on holidays, to have a closer look at the corresponding regulations.</p></div><div class="card-footer"><a class="btn btn-primary" title="Download" href="https://www.europe-consommateurs.eu/fileadmin/Media/PDF/publications/etudes_et_rapports/Etudes_EN/Winter_tires_within_Europe.pdf"><span class="btn-text"> Download </span></a></div></div></div></div></div></div></div><div id="c10398" class="frame frame-default frame-type-text frame-layout-0 frame-background-none frame-no-backgroundimage frame-space-before-none frame-space-after-none "><div class="frame-container"><div class="frame-inner"><div class="well"><p>Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Innovation Council and Small and Medium-sized Enterprises Executive Agency (EISMEA). Neither the European Union nor the granting authority can be held responsible for them.</p></div></div></div></div></div></div><footer id="page-footer" class="bp-page-footer"><section class="section footer-section footer-section-content"><div class="container"><div class="section-row"><ul class="navbar-footer"><li><a href="/en/about-us.html" title="About us">About us<span class="functional"></span></a></li><li><a href="/en/media.html" title="Media">Media<span class="functional"></span></a></li><li><a href="/en/contact-us.html" title="Contact us">Contact us<span class="functional"></span></a></li><li><a href="/en/offres-demploi.html" title="Offres d'emploi | Centre Européen des Consommateurs France">Offres d'emploi<span class="functional"></span></a></li><li><a href="/en/sitemap.html" title="Sitemap">Sitemap<span class="functional"></span></a></li><li><a href="/en/legal-notice.html" title="Legal Notice">Legal Notice<span class="functional"></span></a></li><li><a href="/en/privacy-policy.html" title="Privacy Policy">Privacy Policy<span class="functional"></span></a></li></ul></div></div></section><section class="section footer-section footer-section-meta"><div class="frame frame-background-none frame-space-before-none frame-space-after-none"><div class="frame-container"><div class="frame-inner"></div></div></div></section></footer><a class="scroll-top" title="Scroll to top" href="#top"><span class="scroll-top-icon"></span></a></div><script id="powermail_marketing_information" data-pid="571" data-language="2"></script><div class="tx-ns-feedback global-ns-feedback"><div class="container"><div class="ns-alert-wrap"><div class="ns-alert-box"><div class="ns-alert-close"><i class="fa fa-times"></i></div><div class="ns-alert-header"><h3>Thank you!</h3></div><div class="ns-alert-content"><p>Thank you for your time!</p></div></div></div><div class="send-msg" id="ns-c571"><h3 class="thankmsg">Thank You For Your Feedback.</h3><div class="qckform"><input class="animationEffect" type="hidden" name="" value="slide"/><span>Was this article helpful?</span><div class="form-items"><input class="feedbacktype" type="hidden" name="" value="3"/><a buttonfor="1" qkbtn="yes" cid="571" newsid="" class="quick-submit nsbtn btn-round-rect" href="/en/publications-videos/studies/quickFeedbackAction?tx_nsfeedback_feedback%5Baction%5D=quickFeedback&tx_nsfeedback_feedback%5Bcontroller%5D=Feedback&cHash=793a4dbd04056c0d8141d8f2a0a2f25a"> Yes </a><a buttonfor="2" qkbtn="no" cid="571" newsid="" class="quick-submit nsbtn btn-round-rect" href="/en/publications-videos/studies/quickFeedbackAction?tx_nsfeedback_feedback%5Baction%5D=quickFeedback&tx_nsfeedback_feedback%5Bcontroller%5D=Feedback&cHash=793a4dbd04056c0d8141d8f2a0a2f25a"> No </a><a data-buttonfor="3" data-cid="571" data-newsid="" data-qkbtn="yesbut" data-boxid="commentyesbox-571" href="javascript:;" class="nsbtn btn-round-rect commentboxbtn"> Yes, But </a><div class="commenttxt" style="display: none;"> <textarea placeholder="If you have a question or complaint, please click on the orange button at the top of the page" class="commentbox" name=""></textarea> <div class='validation' style='color:red;margin-bottom: 20px;display: none;'>Please add comment first</div><a class="quick-submit comment-submit-btn nsbtn btn-round-rect" href="/en/publications-videos/studies/quickFeedbackAction?tx_nsfeedback_feedback%5Baction%5D=quickFeedback&tx_nsfeedback_feedback%5Bcontroller%5D=Feedback&cHash=793a4dbd04056c0d8141d8f2a0a2f25a"> Send Feedback </a></div></div></div></div></div></div><script src="https://www.europe-consommateurs.eu/typo3conf/ext/bootstrap_package/Resources/Public/Contrib/jquery/jquery.min.js?1576264258"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/bootstrap_package/Resources/Public/Contrib/popper/popper.min.js?1576264258"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/bootstrap_package/Resources/Public/Contrib/bootstrap4/js/bootstrap.min.js?1576264258"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/bootstrap_package/Resources/Public/Contrib/hammerjs/hammer.min.js?1576264258"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/bootstrap_package/Resources/Public/Contrib/photoswipe/photoswipe.min.js?1576264258"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/bootstrap_package/Resources/Public/Contrib/photoswipe/photoswipe-ui-default.min.js?1576264258"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/bootstrap_package/Resources/Public/JavaScript/Dist/bootstrap.accordion.min.js?1576264258"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/bootstrap_package/Resources/Public/JavaScript/Dist/bootstrap.form.min.js?1576264258"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/bootstrap_package/Resources/Public/JavaScript/Dist/bootstrap.swipe.min.js?1576264258"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/bootstrap_package/Resources/Public/JavaScript/Dist/bootstrap.popover.min.js?1576264258"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/bootstrap_package/Resources/Public/JavaScript/Dist/bootstrap.stickyheader.min.js?1576264258"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/bootstrap_package/Resources/Public/JavaScript/Dist/bootstrap.smoothscroll.min.js?1576264258"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/bootstrap_package/Resources/Public/JavaScript/Dist/bootstrap.lightbox.min.js?1576264258"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/bootstrap_package/Resources/Public/JavaScript/Dist/bootstrap.navbar.min.js?1576264258"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/rx_shariff/Resources/Public/JavaScript/shariff.min.js?1607593063"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/gridgallery/Resources/Public/Libraries/justifiedGallery/jquery.justifiedGallery.min.js?1587627919"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/gridgallery/Resources/Public/JavaScript/GridGallery.min.js?1587627919" async="async"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/powermail/Resources/Public/JavaScript/Libraries/jquery.datetimepicker.min.js?1566916459"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/powermail/Resources/Public/JavaScript/Libraries/parsley.min.js?1566916459"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/powermail/Resources/Public/JavaScript/Powermail/Tabs.min.js?1566916459"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/powermail/Resources/Public/JavaScript/Powermail/Form.min.js?1566916459"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/powermail/Resources/Public/JavaScript/Powermail/Marketing.min.js?1566916459"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/ns_youtube/Resources/Public/Js/script.js?1586772214"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/ns_feedback/Resources/Public/JavaScript/Plugins/jquery.barrating.min.js?1723452260"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/ns_feedback/Resources/Public/JavaScript/Plugins/jquery.emojiRatings.min.js?1723452260"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/ns_feedback/Resources/Public/JavaScript/Plugins/emotion-ratings.min.js?1723452260"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/ns_feedback/Resources/Public/JavaScript/Plugins/popup.js?1723452260"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/ns_feedback/Resources/Public/JavaScript/nsfeedback.js?1723452260"></script><script src="https://www.europe-consommateurs.eu/typo3conf/ext/pxp_sitepackage/Resources/Public/JavaScript/main.js?1723452260"></script><script src="https://www.europe-consommateurs.eu/fileadmin/bootstrap_package/js/filter.js?1581429521"></script></body></html>