Best Practices for a Cisco Business Wireless Mesh Network

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href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2109-tz-troubleshooting-CBW-Mesh-Network.html">Troubleshooting a Cisco Business Wireless Mesh Network</a>.</p> <p>It is important to update the software of your APs, even if they are new. Links for the software download are provided after the device in the next section. If you need step-by-step guidance for upgrading software, check out <a href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2063-Upgrade-software-of-CBW-access-point.html">Update Software of a Cisco Business Wireless Access Point</a>.</p> <p>If you are unfamiliar with terms in this document, check out <a title="This article explains some bias-free language that Cisco will use from this point forward." href="https://www.cisco.com/c/en/us/support/docs/smb/switches/Cisco-Business-Switching/kmgmt-2331-glossary-of-non-bias-language.html">Cisco Business: Glossary of New Terms</a>.</p> <h3 id="applicable-devices-software-version">Applicable Devices | Software Version</h3> <ul> <li>145AC <a href="https://www.cisco.com/c/en/us/products/collateral/wireless/business-100-series-access-points/smb-01-bus-140ac-ap-ds-cte-en.html">(Data Sheet)</a> | 10.0.1.0 <a href="https://software.cisco.com/download/home/286324929">(Download latest)</a> </li> <li>240AC <a href="https://www.cisco.com/c/en/us/products/collateral/wireless/business-200-series-access-points/smb-01-bus-240ac-ap-ds-cte-en.html">(Data Sheet)</a> | 10.0.1.0 <a href="https://software.cisco.com/download/home/286324934">(Download latest)</a> </li> </ul> <h3 id="table-of-contents">Table of Contents</h3> <ul> <li><a href="#mesh-wireless-terms">Mesh Wireless Terms</a></li> <li><a href="#mesh-connectivity-ap-and-mesh-extender-placement">Mesh Connectivity: AP and Mesh Extender Placement </a></li> <li><a href="#performance-radio-channel-assignment">Performance: Radio Channel Assignment</a><ul> <li><a href="#tuning-radio-parameters-for-performance">Tuning Radio Parameters for Performance</a></li> <li><a href="#minimize-the-impact-of-rogue-aps">Minimize the impact of Rogue APs</a></li> <li><a href="#optimize-channel-utilization">Optimize Channel Utilization</a></li> </ul></li> <li><a href="#quality-of-service-mesh-hop-count">Quality of Service: Mesh hop count</a><ul> <li><a href="#service-delivery-considerations">Service Delivery Considerations</a></li> </ul></li> <li><a href="#transfer-integrity-http-image-upgrade">Transfer Integrity: HTTP Image Upgrade</a><ul> <li><a href="#http-firmware-image-upgrade-considerations">HTTP Firmware Image Upgrade Considerations</a></li> <li><a href="#persistent-image-download-failures">Persistent Image Download Failures?</a></li> </ul></li> </ul> <h3 id="introduction">Introduction</h3> <p>Cisco Business Wireless Access Points (AP) and mesh extenders provide an easy-to-deploy solution designed to enable small and medium-sized organizations to communicate and collaborate like never before.</p> <p>Wireless access points and mesh extenders from Cisco Business are simple, secure, and flexible; the three pillars of network excellence reinforcing the network by offering the best wireless experience without compromise.</p> <p><strong>Simple</strong>: The Cisco Business Wireless Application simplifies network activities, which frees up important development and productivity time. The integration improves network security for Managed Service Providers (MSPs).</p> <p><strong>Secure</strong>: Advanced security protocols offer a stable foundation for defense. The commercially accepted approach reduces the risk of network deployment, while robust customer service helps to ensure continuity of business.</p> <p><strong>Flexible</strong>: Innovative product portfolio gives small businesses and MSPs the flexibility to adapt to a rapidly changing business environment. Affordable price templates fit your needs.</p> <h2 id="mesh-wireless-terms">Mesh Wireless Terms</h2> <ul> <li><strong>Access Point (AP):</strong> A device in a network that is used to allow users to connect to the network wirelessly. Specific labels may be added to this depending on its function: Primary, Remote, Root, Subordinate, etc.</li> <li><strong>Wireless Mesh Network:</strong>聽A type of topology where the wireless access points connect to each other to relay information. These networks work dynamically to adjust the needs and maintain connectivity for all users.</li> <li><strong>Primary AP:</strong>聽The Primary AP provides management and control of the wireless network and topology. It is the bridge to the rest of the external network, (usually the Internet) using an Internet Service Provider (ISP). The Primary AP directly links to the premise router which in turn routes traffic to the WAN ISP interface. The Primary AP is the orchestrator of all the APs providing wireless services within the mesh network. It manages information from the APs on the network, noting each client's connection quality and neighbor information to make the best decision on the best route for optimized wireless services out to the mobile client.</li> <li><strong>Primary:</strong>聽The current AP tasked with the management of the WLAN.</li> <li><strong>Preferred Primary:</strong>聽A setting in which a specific Primary-capable AP is listed as preferred. If the Primary AP fails, the Preferred Primary AP will take over. Once the Preferred AP is back up, it does not automatically switch back over. You do not have to designate a Preferred Primary.</li> <li><strong>Primary Capable or Secondary AP:</strong>聽An AP that has a physical wired connection back to the network. This AP needs to be connected to Ethernet and can become the Primary AP if the Primary AP fails.</li> <li><strong>Mesh Extender:</strong>聽A remote subordinate AP in the network that is not connected to the wired network.</li> <li><strong>Subordinate AP:</strong>聽A general term that can be applied to any mesh AP that is not configured as a Primary.</li> <li><strong>Parent AP:</strong>聽A parent AP is an AP that provides the best route back to the Primary AP.</li> <li><strong>Child AP:</strong>聽A child AP is a mesh extender that selects the parent AP as its best route back to the Primary AP.</li> <li><strong>Upstream AP:</strong>聽An upstream AP is a general term referring to the direction data flows through APs when going from the client to the server.</li> <li><strong>Downstream AP:</strong>聽A downstream AP carries data from the Internet down to the client.</li> <li><strong>Co-located APs:</strong>聽Mesh Extenders that are within the broadcast range of the backhaul channel.</li> <li><strong>Nodes:</strong>聽A general term that can be used to describe an AP. In general, nodes describe any device that makes a connection or interaction within a network, or can send, receive, and store information, communicate with the internet, and has an IP address. In a mesh network, optimized radio parameters across all nodes assure maximum wireless coverage while reducing radio interference among nodes to provide superior data speeds and throughput.</li> <li><strong>Backhaul:</strong>聽In a wireless mesh network, information in the Local Area Network (LAN) needs to get to a wired access point in order to reach the Internet. Backhaul is the process of getting that information back to the wired access point.</li> </ul> <h2 id="mesh-connectivity-ap-and-mesh-extender-placement">Mesh Connectivity: AP and Mesh Extender Placement </h2> <p><strong>Recommendations for Spacing and Deployment</strong></p> <ol class="cdt-count" type="1"> <li>If possible, place Mesh Extenders in line-of-site of Primary-Capable APs.</li> <li>If possible, place downstream Mesh Extenders in line-of-site of the parent (or upstream) Mesh Extender</li> <li>Downstream Mesh Extenders require good/excellent backhaul SSID signal strength from upstream Primary-Capable APs.</li> <li>Mesh Extender should have a minimum Signal-to-Noise Ratio (SNR) value of 30.</li> <li>Maintain minimum SNR value between neighbors Mesh Extender or Primary-Capable AP.</li> <li>Backhaul SNR information available at <em><strong>Monitoring > Network Summary > Mesh Extender.</strong></em> <img src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/2133-cbw-best-practices-image1.png" alt="Backhaul SNR information available at Monitoring > Network Summary > Mesh Extender." style="width:6.5in;height:1.49583in"/></li> <li>Avoid placing Mesh Extender too close with other Mesh Extenders or other Primary-Capable APs.</li> </ol> <div class="cdt-note"><p> During operation, the Primary AP may designate an alternative upstream AP as the parent than the intended line-of-site layout in order to optimize the entire mesh network topology.</p></div> <p>The following chart lists the expected coverage areas in an open space. If you deploy your network in an area that is not open, reduce these values by 20-30%.</p> <img src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/2133-cbw-best-practices-image2.png" style="width:6.5in;height:2.35347in"/> <h2 id="performance-radio-channel-assignment">Performance: Radio Channel Assignment</h2> <h3 id="tuning-radio-parameters-for-performance">Tuning Radio Parameters for Performance</h3> <ol class="cdt-count" type="1"> <li>Default Mesh operation (Backhaul) </li> <li>Channel 36 in 5.0 GHz radio band</li> <li>Channel width at 80 MHz</li> </ol> <p><strong>As a network administrator, you may have a need to move off the default radio channel. For more information, check out <a href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2069-tz-Changing-RF-Channels.html">RF Channels on a Cisco Business Wireless Network</a>.</strong></p> <ol class="cdt-count" start="2" type="1"> <li>Deploying Primary-Capable APs for additional capacity can provide: </li> <li>Additional capacity & load balance to main LAN network</li> <li>Wireless redundancy in case of Primary AP failure</li> <li>Redundancy and capacity available to pool of co-located mesh extenders</li> <li>A configured backhaul on a different channel than the neighbor (peer) Primary-Capable AP</li> <li>Minimized co-channel interference of an adjacent neighbor Primary-Capable AP group</li> </ol> <h3 id="minimize-the-impact-of-rogue-aps">Minimize the impact of Rogue APs</h3> <p>Enhance Primary-Capable AP performance in crowded wireless areas:</p> <ol class="cdt-count" type="1"> <li>Rogue APs may impact the performance of Primary-Capable APs if broadcasting on the same radio channel used by the backhaul</li> <li>View potential Primary-Capable AP conflicts within the administration menu by navigating to <em><strong>Monitoring > Rogues > Access Points.</strong></em></li> <p>Rogue APs may cause excessive notifications even after being identified as safe. There are options available to label your wireless environment. For more information, check out <a href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2074-Rogue-Clients-CBW-Master-AP.html">Identifying Rogue Clients in a Cisco Business Wireless Network</a>.</p> <img src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/2133-cbw-best-practices-image3.png" alt="View potential Primary-Capable AP conflicts within the administration menu by navigating to Monitoring > Rogues > Access Points. " style="width:6.5in;height:2.65417in"/> <li>Change Primary-Capable AP channel to a less crowded channel for optimal operation.</li> </ol> <div class="cdt-note"><p> Monitoring is a snapshot in time within the operating channel of the radio. Rogue APs may also impact wireless client operations depending on their spatial relationship.</p></div> <h3 id="optimize-channel-utilization">Optimize Channel Utilization</h3> <ol class="cdt-count" type="1"> <li>High traffic and high interference greatly impact optimal wireless service</li> <li>Avoid Channel Utilization over 75% within high interference environments</li> <li>Migrate to a channel with less interference for a more stable operating environment</li> <li>Check system logs for these conditions by navigating to <strong>Advanced > Logging > Logs.</strong></li> </ol> <p><em>*RRM-DCLNT-5_0: Dec 25 16:51:34.543: %RRM-3-<strong>HIGHCHANNEL_UTIL</strong>: rrmLrad.c:7678 Interference is high on AP: APA453.0E1F.E480 [Level: 85] on Radio: 5Ghz(Radio2)</em></p> <img src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/2133-cbw-best-practices-image4.png" alt="Check system logs for these conditions by navigating to Advanced > Logging > Logs." style="width:6.5in;height:1.88542in"/> <p>For more information, check out <a href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2064-Setting-Up-System-Message-Logs-CBW.html">Setting Up System Message Logs (Syslogs) on a CBW Network</a>.</p> <h2 id="quality-of-service-mesh-hop-count">Quality of Service: Mesh hop count</h2> <h3 id="service-delivery-considerations">Service Delivery Considerations</h3> <p><em>Deployment recommendations for mesh topology:</em></p> <ol class="cdt-count" type="1"> <li><em>Assure service delivery by maintaining adequate service bandwidth.</em></li> <li><em>Limit the number of hops to the main LAN network. You can check the hop details by navigating to <strong>Monitoring > Network Summary > Mesh Extender. </strong></em></li> <img src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/2133-cbw-best-practices-image5.png" alt="You can check the hop details by navigating to Monitoring > Network Summary > Mesh Extender." style="width:6.5in;height:1.49583in"/> <li><em>Data traffic: Maximum distance of 4 hops</em></li> <li><em>Voice traffic: Maximum distance of 2 hops</em></li> </ol> <h2 id="transfer-integrity-http-image-upgrade">Transfer Integrity: HTTP Image Upgrade</h2> <h3 id="http-firmware-image-upgrade-considerations">HTTP Firmware Image Upgrade Considerations</h3> <ol class="cdt-count" type="1"> <li><em>Minimize HTTP upgrade conflicts over wireless</em></li> <li><em>Ensure wireless client performing upgrade is adjacent to Primary AP</em></li> <li><em>Ensure wireless client is associated and connected to Primary AP SSID</em></li> <li><em>Ensure wireless client has a high signal strength, must be greater than -65 dBm</em></li> <li><em>Ensure wireless client has a minimum good Connection Score, must be greater than 75%</em></li> </ol> <p><em>Those factors eliminate image transfer failures to Primary AP.</em></p> <h3 id="persistent-image-download-failures">Persistent Image Download Failures?</h3> <ol class="cdt-count" type="1"> <li><em>Refresh or close the browser page.</em></li> <li><em>Clear the browser cache and re-login into Primary AP.</em></li> <li><em>Click on an alternate page or tab in Primary AP GUI then retry firmware image download within the Software Update page.</em></li> <li><em>Move to a different browser platform, if you are facing failures on Firefox then move to Chrome.</em></li> </ol> <h3 id="conclusion">Conclusion</h3> <p>You have seen the recommended settings to deploy the Cisco Business Wireless setup. Now you can apply that to deploy a Cisco Business Wireless network that will fit your needs!</p> <p>If you are interested in other beginner level articles on CBW, click on any of these links!</p> <div id="CDT-Tag-Container" style="margin: 2em 40px"> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/1768-tzep-Cisco-Business-Introduces-Wireless-Mesh-Networking.html" title="This article gives an overview of Cisco Business wireless mesh networking including vocabulary, benefits, and components.">Intro to Mesh</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/1769-tz-Frequently-Asked-Questions-for-a-Cisco-Business-Mesh-Network.html" title="The objective of this article is to answer some of the questions you might have on Cisco Business Wireless Networking. Topics covered include information on mesh networks, Primary APs, Mesh Extenders, compatibility, and management.">Mesh FAQ</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/1776-CBW-PID-Decoder.html" title="The objective of this document is to provide working understanding of the Model identifier for Cisco Business Wireless Access Points & Mesh Extenders.">Cisco Business Wireless Model Decoder</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/1873-tz-Reboot-Tips-for-Cisco-Business-Wireless-Access-Points.html" title="The objective of this article is to show steps and tips for performing a reboot on Cisco Business Wireless Access Points.">Reboot Tips</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2120-reset-to-factory-default-cbw.html" title="The objective of this article is to show you two ways to reset a Cisco Business Wireless (CBW) Access Point (AP) back to factory default settings.">Reset to Factory Default</a> <a id="CDT-Tag-Container-Button" title="The objective of this document is to show you how to configure the day zero setup of a Cisco Business Wireless (CBW) Access Point (AP) using the Setup Wizard on your PC running Windows. Or via the Cisco Business Wireless App." href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/1771-1906-day-zero-config.html">Day Zero:Configure Via App / Web</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2117-mobile-app-vs-web-ui-cbw-support.html" title="The objective of this article is to explicitly outline the features Cisco Business Wireless app supports versus web User Interface (UI) in Cisco Business Wireless (CBW) network for indoor environments.">Mobile App vs Web UI</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2126-Whitelists-cbw-Mesh-Network.html" title="This article shows you how to create an Allow list on a Primary AP that includes all the subordinate Access Points (APs) on a Cisco Business Wireless (CBW) mesh network. This is required before the Primary AP can access and upgrade any other AP within its mesh network.."> Allow Lists </a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2063-Upgrade-software-of-CBW-access-point.html" title="The objective of this document is to show you how to update the software of a Cisco Business Wireless (CBW) Access Point (AP) using Cisco.com, HTTP, TFTP, or SFTP in the web User Interface (UI).">Update Software</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2084-Get-familiar-with-Cisco-Business-Mobile-App.html" title="The objective of this article is to get you familiar with Cisco Business Wireless Application that can be used to deploy and manage a Cisco Business Wireless (CBW) network for indoor environments.">Get Familiar with the CBW App</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2109-tz-troubleshooting-CBW-Mesh-Network.html" title="This document will cover several areas to analyze when troubleshooting Cisco Business Wireless (CBW) mesh networks.">Troubleshooting</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2130-Configure-Time-Settings-CBW.html" title="The objective of this document is to show you how to configure time settings on your Cisco Business Wireless (CBW) Access Point (AP) either manually or automatically.">Time Settings</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/kmgmt-2322-flashing-red-LED-pattern-day-zero-setup-CBW.html?cachemode=refresh" title="The Cisco Business Wireless (CBW) Access Points (APs) may continue to display red flashing LED after finishing the day zero setup and rebooting. This document has been developed to highlight this issue and to define the solution that needs to be followed in order to successfully complete the day zero setup of CBW APs.">Troubleshoot Red LED</a> </div> </body> </html> <cdc:do action="com.cisco.wem.framework.service.command.eotcontent.EOTResponsiveContent@7b0abedb" returnTypedAs="eotResponsiveContainerVo" id="eotResponsiveContainerVo" /> <div class="row full visitedlinks" style="padding: 0px; margin:0px"> <div class="col full" >  <div id="eot-revision-history"> <h3>Revision History</h3> <div style="overflow-x: auto;"> <table border="1" id="erh-table"> <tbody> <tr> <th>Revision</th> <th>Publish Date</th> <th>Comments</th> </tr>  <tr class="published"> <td><div align="center">1.0</div></td> <td><div align="center">12-Nov-2020</div></td> <td><div align="left">Initial Release</div></td> </tr> </tbody> </table> </div> </div> </div> </div> </div> <script> if (window.cdc === undefined) { cdc = {}; } if (cdc.eot === undefined) { cdc.eot = {}; } cdc.eot.isEot = true; cdc.eot.isToc = false; jQuery(document).ready(function () { if (jQuery('.unpublished').length > 0) { let lastRel = "1.0"; if (jQuery('.published').length > 0) { lastRel = Number(jQuery('.published td')[0].innerText) + 1 + ".0"; } jQuery('.preview_revision').text(lastRel); } const linkItemsLen = jQuery("#eot-doc-wrapper link[rel='stylesheet']").length; function addNewTocStyleSheet() { const fileName = "/etc/designs/cdc/transformation/wemdcmt_responsive.css", linkElement = `<link rel="stylesheet" href="" type="text/css" />`; document.head.append(linkElement); } if (cdc.eot.isToc && !linkItemsLen) { addNewTocStyleSheet(); } else if (cdc.eot.isEot) { jQuery("#eot-doc-wrapper link[rel='stylesheet']").each(function () { const linkTag = jQuery(this), hrefVal = jQuery(linkTag).attr("href"); if (hrefVal != undefined && hrefVal.indexOf("support-responsive.css") == -1 && hrefVal.indexOf("_responsive.css") == -1) { let fileName = hrefVal.substr(hrefVal.lastIndexOf("/") + 1, hrefVal.length).split(".css")[0]; const filePath = "/etc/designs/cdc/transformation/"; if (fileName == "ccimr") { fileName = "techdocs_responsive"; } else if (fileName == "support-docs") { fileName = "support-responsive"; } else if (fileName == "framework") { fileName = "responsiveframework"; } else if (fileName == "dcmt") { fileName = "wemdcmt_responsive"; } else if (fileName == "techdocs_85_11_word") { fileName = "techdocs_85_11_word"; if (cdc.eot.isToc) { addNewTocStyleSheet(); } } else { fileName += "_responsive"; } jQuery(linkTag).attr("href", filePath + fileName + ".css"); } if (hrefVal.indexOf("support-responsive.css") > -1) { jQuery(linkTag).attr("href", "/etc/designs/cdc/transformation/support-responsive.css"); } }); jQuery("#eot-doc-wrapper > table").wrap("<div></div>"); jQuery("#eot-doc-wrapper table:not('.olh_note')").parent().css({ overflowX: "auto" }); } }); </script> </div> <div class="col narrow-v2"> <div class="rightRailComponent base-blowout"> <div class="eotPersonalization"> <section id="eotSupportCampaign"></section> </div>   <div class="hideComponent"> <div class="tac-image"> <script type="text/javascript"> document.getElementsByClassName('tac-image')[0].parentElement.style.display="none"; </script> </div> </div> <div class="hideComponent"> <div class="eot-authors"> <ul> </ul> </div> </div>  <div class="eot-feedback-container"> <div class="eot-feedback"> <h3>Was this Document Helpful?</h3> <span class="eot-feedback-btnwrap"> <button class="eot-feedback-btn eot-feedback-btn-yes" aria-label="Was this Document Helpful?? 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