Configure Time Settings in Cisco Business Wireless Access Point

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For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. <a href="https://www.cisco.com/c/en/us/about/social-justice/inclusive-language-policy.html">Learn more</a> about how Cisco is using Inclusive Language.</p> </div> </div> </div> </div> <script> jQuery(document).ready(function(){ if(jQuery("body").hasClass("cdc-eot-toc") && jQuery(".cdc-eot-toc").find(".DocumentHistory").length > 0){ jQuery(".cdc-eot-toc .seeRevisions").show(); if(jQuery(window).width() >= 768){ jQuery(".cdc-eot-toc .updatedDate").nextAll(".bullet").show(); } }else{ jQuery(".cdc-eot-toc .infobar .bullet").hide(); jQuery(".cdc-eot-toc .seeRevisions"); jQuery(".cdc-eot-toc .updatedDate"); } }) </script> <script src="/etc/designs/cdc/fw/clientlibs/granite-utils.min.js"></script> <script> if (window.cdc === "undefined") window.cdc={}; if (typeof 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r={i:!1,av:function(n){var t="http.initiator";if(n&&(!n[t]||"spa_hard"===n[t]))o["ak.feo"]=void 0!==e.aFeoApplied?1:0,BOOMR.addVar(o)},rv:function(){var e=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.0rtt.ed","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(e)}};BOOMR.plugins.AK={akVars:o,akDNSPreFetchDomain:a,init:function(){if(!r.i){var e=BOOMR.subscribe;e("before_beacon",r.av,null,null),e("onbeacon",r.rv,null,null),r.i=!0}return this},is_complete:function(){return!0}}}}()}(window);</script></head> <body id="content__body--container"> <h2 id="objective">Objective</h2> <p>The objective of this document is to show you how to configure time settings on your Cisco Business Wireless (CBW) Access Point (AP) either manually or automatically.</p> <h3 id="applicable-devices-software-version">Applicable Devices | Software Version</h3> <ul> <li>140AC <a href="https://www.cisco.com/c/en/us/products/collateral/wireless/business-100-series-access-points/smb-01-bus-140ac-ap-ds-cte-en.html">(Data Sheet)</a> | 10.0.1.0 <a href="https://software.cisco.com/download/home/286324929">(Download latest)</a> </li> <li>145AC <a href="https://www.cisco.com/c/en/us/products/collateral/wireless/business-100-series-access-points/smb-01-bus-145ac-ap-ds-cte-en.html">(Data Sheet)</a> | 10.0.1.0 <a href="https://software.cisco.com/download/home/286324929">(Download latest)</a> </li> <li>240AC <a href="https://www.cisco.com/c/en/us/products/collateral/wireless/business-200-series-access-points/smb-01-bus-240ac-ap-ds-cte-en.html">(Data Sheet)</a> | 10.0.1.0 (<a href="https://software.cisco.com/download/home/286324934">Download latest</a>) </li> </ul> <h3 id="introduction">Introduction</h3> <p>The CBW APs support the latest 802.11ac Wave 2 standard for higher performance, greater access, and higher-density networks. They deliver industry-leading performance with highly secure and reliable wireless connections, for a robust, mobile end-user experience.</p> <p>The Time Settings page on the AP is used to set the system time manually or to configure the system to acquire its time settings from a preconfigured Network Time Protocol (NTP) server. By default, the AP is configured to obtain its time from a predefined list of NTP servers.</p> <h3>Why do we need to configure Time Settings on a device?</h3> <p>Configuring the time settings on your AP is important because it can help troubleshoot network issues such as system log services that display each and every log entry with a time stamp. Without synchronized time, accurate correlation of log files between devices is difficult to maintain.</p> <p>The system time can be configured either manually or automatically. Manual configuration is helpful when your network is not connected to a NTP server. NTP is used to synchronize the client or server time with another server time or reference time source.</p> <p>If you are ready to configure time settings on your CBW AP, let’s get started!</p> <h2 id="setting-date-and-time">Setting Date and Time </h2> <p>The date and time on the CBW Master AP is first set when running the initial configuration setup wizard. You can enter the date and time manually or you can specify a NTP server that sets the time and date.</p> <h3 id="configuring-date-and-time-manually">Configuring Date and Time Manually</h3> <h4 id="step-1">Step 1 </h4> <p>Login to the CBW AP using a valid username and password.</p> <p><img loading="lazy" alt="Login to the CBW AP using a valid username and password." src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/Configure-Time-Settings-CBW-image1.png"/></p> <h4 id="step-2">Step 2</h4> <p>Choose <strong>Management > Time</strong>.</p> <p><img loading="lazy" alt="Choose Management>Time." src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/Configure-Time-Settings-CBW-image2.png"/></p> <h4 id="step-3">Step 3 </h4> <p>From the <em>Time Zone</em> drop-down list, choose your local time zone. When you choose a time zone that uses Daylight Saving Time (DST), the automatically sets its system clock to reflect the time change when DST occurs.</p> <p><img loading="lazy" alt="From the Time Zone drop-down list, choose your local time zone." src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/Configure-Time-Settings-CBW-image3.png"/></p> <div class="cdt-note"> <p>In the U.S., DST starts on the second Sunday in March and ends on the first Sunday in November.</p> </div> <h4 id="step-4">Step 4 </h4> <p>Select the <strong>Set Time Automatically from Current Location</strong> checkbox to set the time based on the time zone specified.</p> <p><img loading="lazy" alt="Select the Set Time Automatically from Current Location checkbox." src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/Configure-Time-Settings-CBW-image4.png"/></p> <h4 id="step-5">Step 5</h4> <p>In the <em>Set Time Manually</em> field:</p> <ul> <li>Click the <em>calendar icon</em> and choose the month, day, and year.</li> <li>Click the <em>clock icon</em> and specify the time, in hour and minutes.</li> </ul> <p><img loading="lazy" alt="" src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/Configure-Time-Settings-CBW-image5.png"/></p> <p><img loading="lazy" alt="" src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/Configure-Time-Settings-CBW-image6.png"/></p> <h4 id="step-6">Step 6</h4> <p>Click <strong>Apply</strong>.</p> <p><img loading="lazy" alt="" src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/Configure-Time-Settings-CBW-image7.png"/></p> <h3 id="using-ntp-servers-to-automatically-set-the-date-and-time">Using NTP Servers to Automatically Set the Date and Time</h3> <p>You can have upto three NTP servers, to which the Master AP can automatically sync to set the date and time.</p> <p>By default three NTP servers are automatically created. The default fully qualified domain names (FQDN) of the NTP servers are:</p> <ul> <li>0.ciscome.pool.ntp.org, with NTP Index value 1</li> <li>1.ciscome.pool.ntp.org, with NTP Index value 2</li> <li>2.ciscome.pool.ntp.org, with NTP Index value 3</li> </ul> <h3 id="section-2"></h3> <h3 id="adding-and-editing-ntp-servers">Adding and Editing NTP Servers</h3> <h4 id="step-1-1">Step 1 </h4> <p>Choose <strong>Management > Time</strong>.</p> <p><img loading="lazy" alt="" src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/Configure-Time-Settings-CBW-image2.png"/></p> <p>The Time Settings window is displayed, with the set timezone shown at the top of the page. The current date and time are displayed in the Set Time Manually field. Existing NTP servers, if any, are listed in the order of their NTP Index values.</p> <h4 id="step-2-1">Step 2 </h4> <p>In the <em>NTP Polling Interval</em> field, specify the polling interval, in seconds.</p> <p><img loading="lazy" alt="" src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/Configure-Time-Settings-CBW-image8.png"/></p> <h4 id="step-3-1">Step 3 </h4> <p>To edit an existing NTP server, click its adjacent <strong>Edit</strong> icon.</p> <p><img loading="lazy" alt="" src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/Configure-Time-Settings-CBW-image9.png"/></p> <p>To add a new NTP server, click <strong>Add New NTP Server</strong>.</p> <p><img loading="lazy" alt="" src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/Configure-Time-Settings-CBW-image10.png"/></p> <h4 id="step-4-1">Step 4</h4> <p>You can add or edit the following values for an NTP server:</p> <ul> <li><p><em>NTP Index</em> – Specify an NTP Index value to set the priority of the NTP server. NTP Index values can be set from 1 to 3, in the order of decreasing priority. The Master AP will try and sync with the NTP server with the highest priority first, until the specified polling interval time runs out. If the sync is successful, the Master AP will not continue trying to sync with any of the remaining NTP servers. If the sync is unsuccessful, then the Master AP will try to sync with the next NTP server.</p></li> <li><p><em>NTP Server</em> – Specify the IPv4 address or the FQDN for the NTP server. When you specify an FQDN, a DNS lookup is done. If the lookup fails, an error will be logged in the Syslog server. The Master AP will continue to resolve this FQDN and errors will be logged until you change the NTP configuration or specify a valid FQDN.</p></li> </ul> <p><img loading="lazy" alt="" src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/Configure-Time-Settings-CBW-image11.png"/></p> <h4 id="step-5-1">Step 5 </h4> <p>Click <strong>Apply</strong>.</p> <p><img loading="lazy" alt="" src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/Configure-Time-Settings-CBW-image12.png"/></p> <h3 id="section-3"></h3> <h3 id="ntp-server-status">NTP Server Status</h3> <p>The NTP server table on the Time settings page, displays the status of the connection to each NTP server in the <em>NTP Status</em> column. The status may be one of the following:</p> <ul> <li><em>Not Tried</em> - A sync has not been attempted yet.</li> <li><em>In Sync</em> - The Master AP time is in sync with the NTP server.</li> <li><em>Not Synched</em> - The Master AP time is not in sync with the NTP server.</li> <li><em>In Progress</em> - A sync is being attempted.</li> </ul> <p><img loading="lazy" alt="" src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/Configure-Time-Settings-CBW-image13.png"/></p> <h3 id="deleting-and-disabling-ntp-servers">Deleting and Disabling NTP Servers</h3> <p>To delete an NTP server</p> <h4 id="step-1-2">Step 1</h4> <p>Choose <strong>Management > Time</strong>.</p> <p><img loading="lazy" alt="" src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/Configure-Time-Settings-CBW-image2.png"/></p> <h4 id="step-2-2">Step 2</h4> <p>In the <em>Time</em> settings page, click the <strong>Delete</strong> icon adjacent to the NTP server you want to delete.</p> <p><img loading="lazy" alt="" src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/Configure-Time-Settings-CBW-image14.png"/></p> <h4 id="step-3-2">Step 3</h4> <p>Click <strong>OK</strong> in the confirmation dialog.</p> <p><img loading="lazy" alt="" src="/c/dam/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/images/Configure-Time-Settings-CBW-image15.png"/></p> <p>To disable the option of setting up the date and time using NTP servers, you will need to delete all configured NTP servers by following the above process.</p> <h2 id="conclusion">Conclusion</h2> <p>You are all set! You have now successfully configured the time settings in your CBW AP.</p> <div id="CDT-Tag-Container" style="margin: 2em 40px"> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/1769-tz-Frequently-Asked-Questions-for-a-Cisco-Business-Mesh-Network.html" title="This article gives an overview of Cisco Business wireless mesh networking.">Frequently Asked Questions</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2063-Upgrade-software-of-CBW-access-point.html" title="The objective of this document is to show you how to update the software using Cisco.com, HTTP, TFTP, or SFTP.">Firmware Upgrade</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2067-RLAN-Port-Config-AP-Groups-CBW.html" title="The objective of this article is to create a Radio Local Area Network (RLAN) network and assign ports and access point groups on a Cisco Business Wireless (CBW) Master Access Point (AP).">RLANs</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2068-Application-Profiling.html" title="This article illustrates the steps in configuring application profiling on CBW145AC. It will also review the benefits and a little context for beginners.">Application Profiling</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2080-Client-Profiling.html" title="Client profiling enables administrators to view details about devices connected to the wireless local area Network (WLAN), this article review how to enable and view related statistics.">Client Profiling</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/1895-Master-AP-Tools.html" title="This article reviews the Master AP tools – Troubleshooting Tools section of the user interface on CBW14X/CBW24X Series wireless access points.">Master AP Tools</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2071-Configure-Cisco-Umbrella-CBW.html" title="This article reviews the steps to setup Umbrella DNS protection on your WLAN.">Umbrella</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2075-Config-WLAN-Users-CBW.html" title="This article demonstrates the steps in adding,editing, and deleting users to the WLAN.">WLAN Users</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2064-Setting-Up-System-Message-Logs-CBW.html" title="The objective of this article is to set and review logging on a Cisco Business Wireless (CBW) traditional or mesh network.">Logging</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2076-traffic-shaping.html" title="This article reviews the steps to enable Traffic Shaping, why you would want to do it and notes on usage.">Traffic Shaping</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2074-Rogue-Clients-CBW-Master-AP.html" title="The objective of this article is to show you how to identify rogue Access Points (APs) and rogue wireless clients in a Cisco Business Wireless (CBW) traditional or mesh network.">Rogues</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2073-interferers.html" title="The objective of this article is to describe wireless inteference and how to identify interferers in a Cisco Business Wireless (CBW) traditional or mesh network.">Interferers</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2072-Config-Managmt-CBW.html" title="The objective of this document is to show you how to configure management interface. This includes the steps to upload, download configurations and the ways to reset the access point to factory default settings.">Configuration Management</a> <a id="CDT-Tag-Container-Button" href="https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2066-Config-Ethernet-Ports-Mesh-Mode.html" title="The objective of this document is to show you how to configure the Ethernet ports in Mesh mode.">Port Configuration Mesh Mode</a> </div> </body> </html> <cdc:do action="com.cisco.wem.framework.service.command.eotcontent.EOTResponsiveContent@274f6a85" returnTypedAs="eotResponsiveContainerVo" id="eotResponsiveContainerVo" /> <div class="row full visitedlinks" style="padding: 0px; margin:0px"> <div class="col full" >  <div id="eot-revision-history"> <h3>Revision History</h3> <div style="overflow-x: auto;"> <table border="1" id="erh-table"> <tbody> <tr> <th>Revision</th> <th>Publish Date</th> <th>Comments</th> </tr>  <tr class="published"> <td><div align="center">1.0</div></td> <td><div align="center">24-Jul-2020</div></td> <td><div align="left">Initial Release</div></td> </tr> </tbody> </table> </div> </div> </div> </div> </div> <script> if (window.cdc === undefined) { cdc = {}; } if (cdc.eot === undefined) { cdc.eot = {}; } cdc.eot.isEot = true; cdc.eot.isToc = false; jQuery(document).ready(function () { if (jQuery('.unpublished').length > 0) { let lastRel = "1.0"; if (jQuery('.published').length > 0) { lastRel = Number(jQuery('.published td')[0].innerText) + 1 + ".0"; } jQuery('.preview_revision').text(lastRel); } const linkItemsLen = jQuery("#eot-doc-wrapper link[rel='stylesheet']").length; function addNewTocStyleSheet() { const fileName = "/etc/designs/cdc/transformation/wemdcmt_responsive.css", linkElement = `<link rel="stylesheet" href="" type="text/css" />`; document.head.append(linkElement); } if (cdc.eot.isToc && !linkItemsLen) { addNewTocStyleSheet(); } else if (cdc.eot.isEot) { jQuery("#eot-doc-wrapper link[rel='stylesheet']").each(function () { const linkTag = jQuery(this), hrefVal = jQuery(linkTag).attr("href"); if (hrefVal != undefined && hrefVal.indexOf("support-responsive.css") == -1 && hrefVal.indexOf("_responsive.css") == -1) { let fileName = hrefVal.substr(hrefVal.lastIndexOf("/") + 1, hrefVal.length).split(".css")[0]; const filePath = "/etc/designs/cdc/transformation/"; if (fileName == "ccimr") { fileName = "techdocs_responsive"; } else if (fileName == "support-docs") { fileName = "support-responsive"; } else if (fileName == "framework") { fileName = "responsiveframework"; } else if (fileName == "dcmt") { fileName = "wemdcmt_responsive"; } else if (fileName == "techdocs_85_11_word") { fileName = "techdocs_85_11_word"; if (cdc.eot.isToc) { addNewTocStyleSheet(); } } else { fileName += "_responsive"; } jQuery(linkTag).attr("href", filePath + fileName + ".css"); } if (hrefVal.indexOf("support-responsive.css") > -1) { jQuery(linkTag).attr("href", "/etc/designs/cdc/transformation/support-responsive.css"); } }); jQuery("#eot-doc-wrapper > table").wrap("<div></div>"); jQuery("#eot-doc-wrapper table:not('.olh_note')").parent().css({ overflowX: "auto" }); } }); </script> </div> <div class="col narrow-v2"> <div class="rightRailComponent base-blowout"> <div class="eotPersonalization"> <section id="eotSupportCampaign"></section> </div>   <div class="hideComponent"> <div class="tac-image"> <script type="text/javascript"> document.getElementsByClassName('tac-image')[0].parentElement.style.display="none"; </script> </div> </div> <div class="hideComponent"> <div class="eot-authors"> <ul> </ul> </div> </div>  <div class="eot-feedback-container"> <div class="eot-feedback"> <h3>Was this Document Helpful?</h3> <span class="eot-feedback-btnwrap"> <button class="eot-feedback-btn eot-feedback-btn-yes" aria-label="Was this Document Helpful?? 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Configure Time Settings in Cisco Business Wireless Access Point - Cisco