CINXE.COM
Hай-добри софтуер за управление на запитвания за 2024 | LiveAgent
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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 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Choose the ideal help desk software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1">Menu Item<div class="menu-item-description">Многоканална платформа за клиентско обслужване</div></a></li> <li id="menu-item-730800" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-667665 current_page_item menu-item-730800"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-ticketing"></use></svg><a href="https://www.liveagent.bg/software-za-upravlenie-na-zapitvania/" aria-current="page" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">Запитвания<div class="menu-item-description">Усъвършенствана система за управление на запитвания</div></a></li> <li id="menu-item-348860" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-348860"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-live-chat"></use></svg><a href="https://www.liveagent.bg/live-chat-software/" title="Открийте топ 15 лайв чат софтуери за 2024 с LiveAgent и постигнете нови нива на клиентска ангажираност. Насладете се на безплатен тестов период без изискване за кредитна карта и се възползвайте от надеждно и бързо обслужване в реално време. Подобрете клиентското изживяване и увеличете лоялността на посетителите с иновативни функции и проактивни покани за чат. Започнете безплатно и повишете продуктивността на екипа си още днес!" hreflang="bg-BG" onover-preload="1">Лайв чат<div class="menu-item-description">Най-бързият лайв чат на пазара</div></a></li> </ul> </li> <li id="menu-item-348877" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348877"><a href="#" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">sub</a> <ul class="sub-menu"> <li id="menu-item-902429" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-902429"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#thumbsup"></use></svg><a href="https://www.liveagent.bg/software-za-klientsko-obsluzhvane-v-socialnite-medii/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="bg-BG" onover-preload="1">Социални медии<div class="menu-item-description">Отговаряйте на последователите си директно през LiveAgent</div></a></li> <li id="menu-item-730799" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-730799"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#phone"></use></svg><a href="https://www.liveagent.bg/software-za-kontakten-centar/" title="Многоканалният софтуер за телефонна централа LiveAgent дава на сътрудниците ви възможността да осигурят персонализирано обслужване на клиентите ви. Вижте новостите в клиентското обслужване сега." hreflang="bg-BG" onover-preload="1">Телефонна централа<div class="menu-item-description">Вграден софтуер за телефонна централа</div></a></li> <li id="menu-item-874247" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874247"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#lightbulb"></use></svg><a href="https://www.liveagent.bg/softuer-za-baza-znaniya/" title="Открийте как софтуерът за база знания на LiveAgent подобрява самообслужването на клиентите! Насладете се на безплатен пробен период, гъвкави функции и напреднал инструмент за търсене. Подобрете клиентското изживяване с високо оценения софтуер за база знания." hreflang="bg-BG" onover-preload="1">База знания<div class="menu-item-description">Предложете възможности за самообслужване</div></a></li> </ul> </li> <li id="menu-item-348883" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348883"><a href="#" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">Използвайте за</a> <ul class="sub-menu"> <li id="menu-item-348845" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-348845"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-business-solutions"></use></svg><a href="https://www.liveagent.bg/biznes/" title="Liveagent е хелп деск софтуер, който се адаптира към нуждите на различните бизнес модели. Вижте как LiveAgent се вписва във вашата ниша. Образователни институции и НПО разчитат на LiveAgent." hreflang="bg-BG" onover-preload="1">Бизнес решения<div class="menu-item-description">Различни бизнеси, различни решения</div></a></li> <li id="menu-item-348861" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-348861"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#shop"></use></svg><a href="https://www.liveagent.bg/promishlenost/" title="Открийте как LiveAgent може да трансформира клиентското обслужване във вашата индустрия с безплатен 30-дневен пробен период. Независимо дали сте в здравеопазването или автомобилния сектор, нашият софтуер е ценно решение без такси за включване и 24/7 клиентска поддръжка. Подобрете взаимодействията с клиентите и намалете времето за отговор днес!" hreflang="bg-BG" onover-preload="1">Решения за различни отрасли<div class="menu-item-description">Адаптирайте LiveAgent според индустрията си</div></a></li> <li id="menu-item-730786" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-730786"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="https://www.liveagent.bg/istorii-na-uspeha/" title="Различни компании и услуги са представени в този текст, като включват хостинг услуги, блог платформа, електронен магазин и енергийна компания. Сред тях са Habrahabr, Finančná Správa, E-ville и EON." hreflang="bg-BG" onover-preload="1">Конкретна цел<div class="menu-item-description">Един продукт, много възможни цели</div></a></li> </ul> </li> <li id="menu-item-348884" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348884"><a href="#" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">Интеграции</a> <ul class="sub-menu"> <li id="menu-item-951152" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951152"><a href="https://www.liveagent.bg/integracii/whatsapp/" title="LiveAgent предлага интеграция с WhatsApp, която позволява на потребителите лесно да отговарят на съобщения в WhatsApp от таблото си в LiveAgent." hreflang="bg-BG" onover-preload="1">WhatsApp</a></li> <li id="menu-item-730787" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730787"><a href="https://www.liveagent.bg/integracii/wordpress/" title="Вдигнете нивото на клиентското си обслужване на сайтовете си в WordPress. Интеграцията с WordPress на LiveAgent ви позволява да слагате бутон за чат на сайтовете си." hreflang="bg-BG" onover-preload="1">WordPress</a></li> <li id="menu-item-730788" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730788"><a href="https://www.liveagent.bg/integracii/prestashop/" title="Ако искате клиентите ви да се свързват по-бързо с вас, обмислете добавянето на бутон за лайв чат в Prestashop уебсайта си с нашата интеграция с LvieAgent." hreflang="bg-BG" onover-preload="1">Prestashop</a></li> <li id="menu-item-730793" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730793"><a href="https://www.liveagent.bg/integracii/magento/" title="Интегрирайте Магенто 2 с LiveAgent и подобрете работния си процес. Ще следите клиентските поръчки чрез запитванията и можете да използвате само една платформа." hreflang="bg-BG" onover-preload="1">Magento</a></li> <li id="menu-item-730790" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730790"><a href="https://www.liveagent.bg/integracii/shopify/" title="Ако искате клиентите ви да се свързват по-бързо с вас, обмислете интеграция на LiveAgent с Shopify. Тази интеграция ви позволява да настроите бутон за лайв чат в електронния си магазин." hreflang="bg-BG" onover-preload="1">Shopify</a></li> <li id="menu-item-730791" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730791"><a href="https://www.liveagent.bg/integracii/mailchimp/" title="Софтуерът за управление на запитвания може да върши толкова много допълнителни неща с интеграция с Mailchimp за LiveAgent. Интеграцията с Mailchimp ви позволява да управлявате контактите си през help desk-а си." hreflang="bg-BG" onover-preload="1">Mailchimp</a></li> <li id="menu-item-730798" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730798"><a href="https://www.liveagent.bg/integracii/pipedrive/" title="Следете новите си клиенти и сделки с интеграцията на PipeDrive в LiveAgent. С тази интеграция ще разполагате с всичката си информация в едно табло за управление за улесняване и оптимизиране на работния процес." hreflang="bg-BG" onover-preload="1">PipeDrive</a></li> <li id="menu-item-730792" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-730792"><a href="https://www.liveagent.bg/integracii/slack/" title="Говорете си с колегите си по всяко време без да излизате от help desk приложението си. Интеграцията на LiveAgent със Slack ви доставя съобщемията, за да не ги изтървете." hreflang="bg-BG" onover-preload="1">Slack</a></li> <li id="menu-item-348886" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-348886"><a href="/integracii/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="bg-BG" onover-preload="1">Още интерграции</a></li> </ul> </li> </ul> </li> <li id="menu-item-348882" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348882"><a href="#" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">Ресурси</a> <ul class="sub-menu"> <li id="menu-item-348888" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348888"><a href="#" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">Научете повече</a> <ul class="sub-menu"> <li id="menu-item-730797" class="icn-graduation menu-item menu-item-type-post_type_archive menu-item-object-ms_academy menu-item-730797"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="https://www.liveagent.bg/akademiya/" title="Добре дошли в Академията LiveAgent – единственият ресурс за клиентско обслужване, който някога ще ви трябва. Открийте всичко за комуникацията с клиенти, управление на тикети, клиентска психология и още. Научете как да избегнете лошото обслужване и вдъхновете се от експертни изказвания и стратегии. Посетете ни и подобрете обслужването си днес!" hreflang="bg-BG" onover-preload="1">Академия<div class="menu-item-description">Станете експерт в клиентското обслужване</div></a></li> <li id="menu-item-730796" class="icn-menu-templates menu-item menu-item-type-post_type_archive menu-item-object-ms_templates menu-item-730796"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="https://www.liveagent.bg/shabloni/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="bg-BG" onover-preload="1">Шаблони<div class="menu-item-description">Гъвкави шаблони за всякакви случаи</div></a></li> <li id="menu-item-886716" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-886716"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="https://www.liveagent.bg/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="bg-BG" onover-preload="1">Контролни списъци<div class="menu-item-description">Как да се справите с процесите си</div></a></li> </ul> </li> <li id="menu-item-348879" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348879"><a href="#" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">sub</a> <ul class="sub-menu"> <li id="menu-item-348957" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-348957"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#pencil"></use></svg><a href="https://www.liveagent.bg/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="bg-BG" onover-preload="1">Блог<div class="menu-item-description">Новини за клиентското обслужване и LiveAgent</div></a></li> <li id="menu-item-730795" class="icn-menu-glossary menu-item menu-item-type-post_type_archive menu-item-object-ms_glossary menu-item-730795"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="https://www.liveagent.bg/klientsko-obslujvane-termini/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="bg-BG" onover-preload="1">Терминологичен речник<div class="menu-item-description">Научете термините в клиентското обслужване</div></a></li> <li id="menu-item-730794" class="icn-menu-directory menu-item menu-item-type-post_type_archive menu-item-object-ms_directory menu-item-730794"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="https://www.liveagent.bg/papka/" title="Намерете контактите на екипите за обслужване на клиенти на популярни компании като Apple, Adobe, и Disney в LiveAgent. Разгледайте нашия директория и лесно се свържете с нужната поддръжка." hreflang="bg-BG" onover-preload="1">Указател<div class="menu-item-description">Пълен списък с контактите на различни хелп дескове</div></a></li> </ul> </li> <li id="menu-item-348880" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348880"><a href="#" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">sub</a> <ul class="sub-menu"> <li id="menu-item-348915" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-348915"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.liveagent.bg/test-za-skorost-na-vavezhdane/" title="Изпробвайте уменията си за въвеждане с безплатния тест на LiveAgent. Научете скоростта си на писане за броени минути и се упражнявайте безплатно, за да я подобрите." hreflang="bg-BG" onover-preload="1">Тест за скорост на писане<div class="menu-item-description">Подобрете скоростта си на писане</div></a></li> <li id="menu-item-961717" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-961717"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-reviews"></use></svg><a href="https://www.liveagent.bg/reviews/" title="Reviews for software are crucial in determining the right fit for your needs. They can help you understand the features, functionality, and cost of the software, and even broaden your horizons and change your opinion. Good reviews are created by adjusting the software as you would use it in your daily work to guarantee relevance for readers." hreflang="bg-BG" onover-preload="1">Отзиви<div class="menu-item-description">Разгледайте отзивите за различни софтуери</div></a></li> <li id="menu-item-730811" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-730811"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Помощ<div class="menu-item-description">Статии с инструкции и упътвания</div></a></li> </ul> </li> <li id="menu-item-348890" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-348890"><a href="#" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">За компанията</a> <ul class="sub-menu"> <li id="menu-item-348962" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-348962"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="https://www.liveagent.bg/za-nas/otnosno-liveagent/" title="Открийте как LiveAgent, първият help desk софтуер, трансформира клиентското обслужване с иновации и ефективност от 2004 г. насам. Присъединете се към над 150 милиона потребители и над 40 000 бизнеса, които се доверяват на нашия софтуер за отлично обслужване в реално време. Запишете се за безплатен 14-дневен пробен период и усетете разликата!" hreflang="bg-BG" onover-preload="1">За нас<div class="menu-item-description">Запознайте се с екипа зад продукта</div></a></li> <li id="menu-item-348934" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-348934"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.liveagent.bg/nagradi-i-sertifikati/" title="Отличното клиентско обслужване започва с по-добър help desk софтуер. Цените започват от $15/месец. Започнете с 14-дневен тест период. Базиран на облак или на място." hreflang="bg-BG" onover-preload="1">Награди<div class="menu-item-description">Нашите награди и постижения</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-730812" class="menu-item menu-item-type-post_type_archive menu-item-object-ms_features menu-item-730812"><a href="https://www.liveagent.bg/funkcii/" title="Открийте всички функционалности на LiveAgent, водещ многоканален help desk софтуер, създаден да оптимизира управлението на тикети и клиентските запитвания. Автоматизирайте процесите, предотвратете сблъсъци между служители и подобрете клиентското обслужване с помощта на разнообразни функции като оценяване на служителите, управление на работно време и лесно прикачване на файлове. Разширете възможностите си с LiveAgent!" hreflang="bg-BG" onover-preload="1">Функции</a></li> <li id="menu-item-803030" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803030"><a href="/ceni/" title="Explore LiveAgent's flexible pricing plans starting at just $9 per month. Whether you're a small, medium, or large business, we offer tailored solutions to enhance your customer support. Enjoy features like AI assistance, extensive integrations, and more, with a 14-day free trial. Visit now to find the perfect plan for your business needs!" hreflang="bg-BG" onover-preload="1">Цени</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/testov-period/" class="Button Button--full" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Тествай безплатно</span> </a> <a href="/vhod/" class="Button Button--login" title="Влезте във Вашия LiveAgent профил и управлявайте клиентското си обслужване ефективно! Не разполагате с профил? Създайте го сега и започнете безплатния си тестов период без ангажименти. LiveAgent предлага иновативни решения за по-бърз растеж и подобрена обратна връзка от клиентите." hreflang="bg-BG" onover-preload="1"> <span>Влизане</span> <span class="tooltip">Влизане</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline" title="Искате ли да научите повече за LiveAgent? Поискайте безплатна демонстрация, за да научите повече за LiveAgent и как може да ви помогне да успеете." hreflang="bg-BG" onover-preload="1"> <span>Демо</span> </a> <a href="/testov-period/" class="Button Button--full" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Тествай безплатно</span> </a> <a href="/vhod/" class="Button Button--login" title="Влезте във Вашия LiveAgent профил и управлявайте клиентското си обслужване ефективно! Не разполагате с профил? Създайте го сега и започнете безплатния си тестов период без ангажименти. LiveAgent предлага иновативни решения за по-бърз растеж и подобрена обратна връзка от клиентите." hreflang="bg-BG" onover-preload="1"> <span>Влизане</span> <span class="tooltip">Влизане</span> </a> </div> <!-- URLSLAB-SKIP-REPLACE-START --> <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-bg" lang="bg"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Европа</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Азия</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Средния Изток</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Америка</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Европа</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </span> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/tiketingovy-software/" title="Prozkoumejte výběr softwaru tiketingu, který je na trhu nejpoužívanější. Vyberte si ideální nástroj pro tiketing a pozvedněte svůj zákaznický servis na měsíc." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/ticketing-software/" title="Oplev den ultimative billetteringssoftware i 2024 med LiveAgent – til gnidningsfri kundepleje på tværs af alle kanaler. Nyd fordelene ved en universel indbakke, avanceret automatisering, og 24/7 kundesupport. Start din gratis prøveperiode uden krav om kreditkort og oplev, hvordan LiveAgent kan transformere din kundeservice med øget effektivitet og tilfredshed. Besøg vores side nu for at finde den perfekte løsning til din virksomhed!" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/ticketingsoftware/" title="Entdecken Sie eine Auswahl an Ticketing-Softwarelösungen, die die am häufigsten verwendeten auf dem Markt sind. Wählen Sie das ideale Ticketingtool und befördern Sie Ihren Kundenservice auf den Mond." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/pileti-susteemi-tarkvara/" title="Tutvuge enim kasutatavate piletisüsteemi tarkvarade valikuga. Valige ideaalne tugipiletite tööriist ja tõstke oma klienditeeninduse tase kuuni." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/software-gestion-tickets/" title="Descubre los 20 mejores softwares de ticketing para 2024 y mejora la atención al cliente en todos los canales con LiveAgent. Sin tarifas de configuración, soporte 24/7, y prueba gratuita sin tarjeta de crédito. Centraliza correos, chats, y redes sociales en una bandeja de entrada universal para una gestión eficiente. ¡Empieza tu prueba gratuita hoy y transforma la experiencia de tus clientes!" hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/logiciel-de-ticketing/" title="Explorez une sélection de logiciels de gestion de tickets les plus utilisés sur le marché. Choisissez l'outil de billetterie idéal et élevez votre service client sur la lune." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/logismiko-kartelon/" title="Ανακαλύψτε το LiveAgent, το κορυφαίο λογισμικό καρτελών για κέντρα εξυπηρέτησης του 2024! Παρέχει απρόσκοπτη εξυπηρέτηση πελατών σε κάθε κανάλι, χωρίς χρέωση εγκατάστασης ή πιστωτική κάρτα. Μετατρέψτε τα αιτήματα πελατών σε καρτέλες για εύκολη διαχείριση και απολαύστε 24/7 υποστήριξη. Ξεκινήστε τη δωρεάν δοκιμή σας σήμερα!" hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/tiketing-softver/" title="Istražite izbor tiketing softvera koji su najčešće korišteni na tržištu. Izaberite idealni tiketing alat i podignite vašu korisničku uslugu u zvijezde." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/ticketing-software/" title="Scopri i software di ticketing più usati sul mercato. Scegli lo strumento di ticketing ideale e porta il tuo servizio clienti sulla luna." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/pieteikumu-apstrades-programmatura/" title="Iepazīstieties ar šo visplašāk tiegū lietoto pieteikumu apstrādes programmu izlasi. Izvēlieties ideālo pieteikumu apstrādes rīku un paceliet klientu apkalpošanu līdz mēnesim." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/" title="Puikus klientų aptarnavimas prasideda nuo pažangesnės aptarnavimo komandos programinės įrangos. Susipažinkite su LiveAgent privalumais ir pradėkite ja naudotis vos po keleto minučių." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/jegykezelo-szoftver/" title="Fedezze fel a piacon leggyakrabban használt jegykezelő szoftverek választékát. Válassza ki az ideális jegykezelő eszközt, és emelje a Holdra az ügyfélszolgálatát." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/ticketsoftware/" title="Ontdek een selectie van ticketsoftware die het meest wordt gebruikt op de markt. Kies de ideale tickettool en til uw klantenservice naar de maan." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/billettprogramvare/" title="Utforsk et utvalg av billettprogramvare som er mest brukt på markedet. Velg det ideelle billettverktøyet og løft kundeservicen din til topps." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/narzedzie-otrzymywania-zgloszen/" title="Odkryj najlepsze narzędzia do obsługi zgłoszeń na rok 2024 z LiveAgent! Nasze intuicyjne oprogramowanie integruje e-maile, czaty i media społecznościowe w jedną skrzynkę odbiorczą, zapewniając bezproblemową obsługę klienta. Bez opłat instalacyjnych, bez karty kredytowej, z 24/7 wsparciem. Rozpocznij darmowy okres próbny i popraw satysfakcję klientów już dziś!" hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/software-de-ticketing/" title="Explorați o selecție de programe de ticketing care sunt cele mai utilizate pe piață. Alegeți instrumentul ideal de ticketing și ridicați serviciul dvs. pentru clienți până la lună." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="Отличное обслуживание клиентов начинается с лучшего программного обеспечения для службы поддержки. Узнайте преимущества LiveAgent и начните использовать его всего за 5 минут." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/tiketing-softver/" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/programska-oprema-vstopnicnega-sistema/" title="Raziščite izbor programske opreme vstopničnega sistema, ki se na trgu najbolj uporablja. Izberite idealno orodje vstopničnega sistema in dvignite svojo storitev za stranke na luno." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Азия</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/ticketing-ruanjian/" title="体验LiveAgent的先进Ticketing软件,实现无缝客户服务!无初始费用,支持24/7,智能整合电子邮件、聊天、电话及社交媒体,提升团队效率与客户满意度。立即注册,享受免费试用,无需信用卡!" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/ticketing-software/" title="Discover the top 20 ticketing software of 2024 with comprehensive price comparisons. Experience seamless customer care across all channels with LiveAgent's intuitive ticketing system, offering 24/7 support and no setup fees. Start a free trial without a credit card and empower your support team with advanced tools and features. Elevate customer satisfaction with faster support, live chat, and more. Explore how LiveAgent can transform your customer service experience today!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/phan-mem-quan-ly-ticket/" title="Chúng ta cùng khám phá một số phần mềm quản lý ticket được sử dụng nhiều nhất trên thị trường. Hãy chọn cho mình một công cụ quản lý ticket lý tưởng và nâng tầm dịch vụ khách hàng của bạn." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Средния Изток</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/ticketing-software/" title="استكشف مجموعة مختارة من برامج إصدار التذاكر الأكثر استخدامًا في السوق. واختر أداة إصدار التذاكر المثالية وارفع خدمة العملاء إلى أعلى مستوى." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Америка</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/ticketing-software/" title="Explore a selection of ticketing software that are most used on the market. Choose the ideal ticketing tool and raise your customer service to the moon." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/software-de-tickets/" title="Explore uma seleção dos softwares de controle de tickets mais utilizados no mercado. Escolha a ferramenta de controle de tickets ideal e eleve o seu serviço ao cliente ao máximo." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div> <!-- URLSLAB-SKIP-REPLACE-END --> </div> </div> </header> <div class="AppContainer" data-copied="Копирано!"> <link rel="stylesheet" id="components/BlockVideo" type="text/css" media="all" href="https://www.liveagent.bg/app/themes/liveagent/assets/dist/components/BlockVideo.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/BlockSwitcher" type="text/css" media="all" href="https://www.liveagent.bg/app/themes/liveagent/assets/dist/components/BlockSwitcher.min.css?ver=1.25.53"> <div data-elementor-type="wp-page" data-elementor-id="667665" class="elementor elementor-667665 elementor-633964" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-f62eb10 heroBanner heroBanner--ticketing elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="f62eb10" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-184aa6b7 wrapper" data-id="184aa6b7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1b52d020 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1b52d020" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-426ed5cf heroBanner__content" data-id="426ed5cf" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-151a6ded heroBanner__content__title elementor-widget elementor-widget-heading" data-id="151a6ded" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default" id="h-">Софтуер за <span class="highlight-gradient">управление на запитвания</span></h1> </div> </div> <div class="elementor-element elementor-element-fecf3e6 heroBanner__content__subtitle elementor-widget elementor-widget-text-editor" data-id="fecf3e6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-">Осигурете безпроблемно клиентско обслужване във всеки канал.</h3> </div> </div> <div class="elementor-element elementor-element-157e040 heroBanner__content__footer elementor-widget elementor-widget-html" data-id="157e040" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <ul class="no-cc urlslab-skip-all"> <li>✓ Без такса за включване </li> <li>✓ Клиентско обслужване 24/7 </li> <br> <li>✓ Не се изисква кредитна карта </li> <li>✓ Можете да се откажете по всяко време</li> </ul> <div class="heroBanner__content__footer__cta"> <a href="https://www.liveagent.bg/testov-period/" class="Button Button--full" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Започнете БЕЗПЛАТНО</span> </a> <div class="info__under__button"> <span><strong>30 дни</strong>/ фирмен имейл</span> <span><strong>7 дни</strong>/ безплатен имейл</span> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-73b83ef heroBanner__image" data-id="73b83ef" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5e2d0df elementor-widget elementor-widget-image" data-id="5e2d0df" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/6bb352a848906a41f297e04f2fcf20f3/heroBanneer-img-ticketing-1.jpg.webp 900w, https://www.liveagent.bg/wp/urlslab-download/04ee2c6aa7be9cb7d5d44c7325d099e9/heroBanneer-img-ticketing-1-300x300.jpg.webp 300w, https://www.liveagent.bg/wp/urlslab-download/aacebdb07dbbc164a21b2a8ec8b87573/heroBanneer-img-ticketing-1-150x150.jpg.webp 150w, https://www.liveagent.bg/wp/urlslab-download/40b3e8ea45ff5ab58566aa22a3996c7c/heroBanneer-img-ticketing-1-768x768.jpg.webp 768w, https://www.liveagent.bg/wp/urlslab-download/b0d71172b6da8843ddf762c7d164771f/heroBanneer-img-ticketing-1-50x50.jpg.webp 50w, https://www.liveagent.bg/wp/urlslab-download/7627199b4d77672beec9efa71331d459/heroBanneer-img-ticketing-1-25x25.jpg.webp 25w, https://www.liveagent.bg/wp/urlslab-download/2fac3c2d459771f0e4772979cb49e31f/heroBanneer-img-ticketing-1-380x380.jpg.webp 380w, https://www.liveagent.bg/wp/urlslab-download/7cb0860f660263a89598051061c48be0/heroBanneer-img-ticketing-1-335x335.jpg.webp 335w, https://www.liveagent.bg/wp/urlslab-download/79cce4dd8946d355c8c0cdc1eb2e13ff/heroBanneer-img-ticketing-1-400x400.jpg.webp 400w, https://www.liveagent.bg/wp/urlslab-download/68ddb597a2cd225ca56a3ebc4594d1d0/heroBanneer-img-ticketing-1-185x185.jpg.webp 185w, https://www.liveagent.bg/wp/urlslab-download/da85ca2fa257cd5c6ed11b4e585f4f22/heroBanneer-img-ticketing-1-110x110.jpg.webp 110w, https://www.liveagent.bg/wp/urlslab-download/eea7cea65781247da101e83db01147a6/heroBanneer-img-ticketing-1-485x485.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 900px) 100vw, 900px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/20ee18826eadef9c379e78d1e9936219/heroBanneer-img-ticketing-1.jpg 900w, https://www.liveagent.bg/wp/urlslab-download/5b20726c8283b4388d227fac9b27cccb/heroBanneer-img-ticketing-1-300x300.jpg 300w, https://www.liveagent.bg/wp/urlslab-download/49ce546c8737096df57a7a183ed683b3/heroBanneer-img-ticketing-1-150x150.jpg 150w, https://www.liveagent.bg/wp/urlslab-download/592213513857454710c5f7ff667e18dc/heroBanneer-img-ticketing-1-768x768.jpg 768w, https://www.liveagent.bg/wp/urlslab-download/46877f1a45845c55c3317b05c1b7c648/heroBanneer-img-ticketing-1-50x50.jpg 50w, https://www.liveagent.bg/wp/urlslab-download/474b13155a0e7c7e9d9caf314eefd41e/heroBanneer-img-ticketing-1-25x25.jpg 25w, https://www.liveagent.bg/wp/urlslab-download/156bff77b1cec126e70cba0b6e87d33d/heroBanneer-img-ticketing-1-380x380.jpg 380w, https://www.liveagent.bg/wp/urlslab-download/9218ae7104ef08c1ea7a071b09d22346/heroBanneer-img-ticketing-1-335x335.jpg 335w, https://www.liveagent.bg/wp/urlslab-download/7b76912159b7ef3424aa750fadd4861c/heroBanneer-img-ticketing-1-400x400.jpg 400w, https://www.liveagent.bg/wp/urlslab-download/2a0e5ec79c7603de42617ce0c549e364/heroBanneer-img-ticketing-1-185x185.jpg 185w, https://www.liveagent.bg/wp/urlslab-download/93accf499bdd1f14a9d708c9230d66c4/heroBanneer-img-ticketing-1-110x110.jpg 110w, https://www.liveagent.bg/wp/urlslab-download/0020fb80b0d49d5376102167155ac1f0/heroBanneer-img-ticketing-1-485x485.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 900px) 100vw, 900px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/6bb352a848906a41f297e04f2fcf20f3/heroBanneer-img-ticketing-1.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="900" height="900" class="attachment-full size-full wp-image-867215" alt="" data-src="https://www.liveagent.bg/wp/urlslab-download/20ee18826eadef9c379e78d1e9936219/heroBanneer-img-ticketing-1.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="28"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-53e7a3b Logos elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="53e7a3b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ff8a268" data-id="ff8a268" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bcd5fc2 elementor-widget elementor-widget-menu-anchor" data-id="bcd5fc2" data-element_type="widget" data-widget_type="menu-anchor.default"> <div class="elementor-widget-container"> <div class="elementor-menu-anchor" id="start"></div> </div> </div> <div class="elementor-element elementor-element-d79a1b2 elementor-widget elementor-widget-shortcode" data-id="d79a1b2" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="Clients"> <div class="Clients__item"> <img decoding="async" width="98" height="25" src="https://www.liveagent.bg/wp/urlslab-download/46ce680b263d1d2a5f9fa3c365aab04a/logo-clients-forbes.svg" class="urlslab-skip-lazy wp-post-image" alt="Forbes logo" urlslab-id="29"> </div> <div class="Clients__item"> <img decoding="async" width="125" height="23" src="https://www.liveagent.bg/wp/urlslab-download/00eeb9874e3d88cc596172dcda3a11e8/logo-clients-airbus.svg" class="urlslab-skip-lazy wp-post-image" alt="airbus logo" urlslab-id="30"> </div> <div class="Clients__item"> <img decoding="async" width="136" height="22" src="https://www.liveagent.bg/wp/urlslab-download/6bba0c20d5fff2385de8a89d6a31cd66/logo-clients-nascar.svg" class="urlslab-skip-lazy wp-post-image" alt="Nascar logo" urlslab-id="31"> </div> <div class="Clients__item"> <img decoding="async" width="116" height="25" src="https://www.liveagent.bg/wp/urlslab-download/4559f5dd6550739bb3b71872b36b4ba8/logo-clients-usc.svg" class="urlslab-skip-lazy wp-post-image" alt="USC logo" urlslab-id="32"> </div> <div class="Clients__item"> <img decoding="async" width="57" height="25" src="https://www.liveagent.bg/wp/urlslab-download/56111a20c87703407dfda8e7d4010a38/logo-esky-color.svg" class="urlslab-skip-lazy wp-post-image" alt="eSky logo" urlslab-id="33"> </div> <div class="Clients__item"> <img decoding="async" width="75" height="25" src="https://www.liveagent.bg/wp/urlslab-download/e3114a0db9f2574fe8fcac0788896f49/slido_green.svg" class="urlslab-skip-lazy wp-post-image" alt="Slido green logo" urlslab-id="34"> </div> </div> <link rel="stylesheet" id="shortcodes/Clients" type="text/css" media="all" href="https://www.liveagent.bg/app/themes/liveagent/assets/dist/shortcodes/Clients.min.css?ver=1.25.53"> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-1c03d428 elementor-section-full_width Block Block--background elementor-section-height-default elementor-section-height-default" data-id="1c03d428" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7e530bd wrapper" data-id="7e530bd" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-35b3e996 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="35b3e996" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2c9d18b5" data-id="2c9d18b5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-49ca92a elementor-widget elementor-widget-heading" data-id="49ca92a" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-1085">Хелп деск софтуер за управление на запитвания от LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-14ed382e elementor-widget elementor-widget-text-editor" data-id="14ed382e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <div class="tcb-plain-text tve-droppable"> <p>Изморихте ли се от скучен софтуер за управление на запитвания? Ние също. С LiveAgent, имейлите, чатовете, обажданията, споменаванията в социалните медии и други канали отиват в една универсална входяща кутия и с помощта на усъвършенствани правила за автоматизация и интеграции, кошмарите ви в клиентското обслужване ще приключат само с едно натискане на бутона “Създай профил”.</p> </div> </div> </div> <div class="elementor-element elementor-element-5af197f9 elementor-widget elementor-widget-shortcode" data-id="5af197f9" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="AwardsSmall"> <ul class="AwardsSmall__list flex"> <li class="AwardsSmall__item post-939649 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2024-bg"> <a href="https://www.softwareadvice.com/help-desk/#front-runners" target="_blank" title="Help Desk"><picture><source srcset="https://www.liveagent.bg/wp/urlslab-download/d64d210c96e768bc7b7d67a3b98c07e7/badge-sa-frontrunners-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.bg/wp/urlslab-download/ff4ddd80104b655de862a6ea5f0768c3/badge-sa-frontrunners-2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="SoftwareAdvice Front Runner 2024 badge" urlslab-id="35"></picture></a> </li> <li class="AwardsSmall__item post-939651 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2024-bg"> <a href="https://www.capterra.com/help-desk-software/shortlist/" target="_blank" title="Help Desk Software - 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Shortlist"><picture><source srcset="https://www.liveagent.bg/wp/urlslab-download/08efc3075a6636be3fd5f715d5d1df92/badge-ca-shortlist-2024-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.bg/wp/urlslab-download/63b372b20f3e9d218eae1834e57947d3/badge-ca-shortlist-2024-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="Capterra shortlist 2024 badge" urlslab-id="38"></picture></a> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e6aea56" data-id="e6aea56" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1411622f elementor-widget elementor-widget-shortcode" data-id="1411622f" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <link rel="stylesheet" id="components/Signup" type="text/css" media="all" href="https://www.liveagent.bg/app/themes/liveagent/assets/dist/components/Signup.min.css?ver=1.25.53"> <div class="elementor-shortcode"> <div class="Signup__form"> <div class="Signup__form__title h3">Започнете безплатния тестов период</div> <div class="Signup__form__labels"> <span class="Signup__form__labels__label"> 14 or 30 days free trial <span class="ComparePlans__tooltip"> <span class="fontello-info"></span> <span class="ComparePlans__tooltip__text ComparePlans__tooltip__text--top">Free trial for 14 days with a free email, or 30 days with a company email</span> </span> </span> <span class="Signup__form__labels__label">Не се изисква кредитна карта</span> </div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="Trial"> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <svg width="18" height="20" viewbox="0 0 18 20" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M18 19v-2c0-2.743-2.257-5-5-5H5c-2.743 0-5 2.257-5 5v2a1 1 0 0 0 2 0v-2c0-1.646 1.354-3 3-3h8c1.646 0 3 1.354 3 3v2a1 1 0 0 0 2 0Zm-9-9c2.743 0 5-2.257 5-5s-2.257-5-5-5-5 2.257-5 5 2.257 5 5 5Zm0-2C7.354 8 6 6.646 6 5s1.354-3 3-3 3 1.354 3 3-1.354 3-3 3Z"></path></svg> <input type="text" data-type="text" name="fullname" placeholder="Пълно име" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__form__item"> <div class="InputWrapper fontello-mail"> <input type="email" name="email" placeholder="Въведете имейла си" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> <div data-id="messageTrial" class="InfoMessage hidden"> <svg class="InfoMessage__icon"> <use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#info-solid"></use> </svg> <span class="InfoMessage__text">Use your company email to get a 30 day trial for free.</span> </div> </div> <div data-id="domainFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <svg width="22" height="20" viewbox="0 0 22 20" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M19 4H3a3 3 0 0 0-3 3v10a3 3 0 0 0 3 3h16a3 3 0 0 0 3-3V7a3 3 0 0 0-3-3Zm0 2a1 1 0 0 1 1 1v10a1 1 0 0 1-1 1H3a1 1 0 0 1-1-1V7a1 1 0 0 1 1-1h16Z"></path><path d="M16 19V3c0-.796-.316-1.559-.879-2.121A2.996 2.996 0 0 0 13 0H9c-.796 0-1.559.316-2.121.879A2.996 2.996 0 0 0 6 3v16a1 1 0 0 0 2 0V3a.997.997 0 0 1 1-1h4a.997.997 0 0 1 1 1v16a1 1 0 0 0 2 0Z"></path></svg> <input type="text" data-type="text" name="subdomain" placeholder="Име на компания" value="" required="required" autocomplete="off" maxlength="30"> <div class="Signup__form__item__domain">.ladesk.com</div> </div> <div class="ErrorMessage"></div> <div class="Signup__form__item__info Tooltip"> <div class="Signup__form__item__info__icon ComparePlans__info-icon fontello-info"> <div class="Tooltip__text Tooltip__text--left">Изберете име за вашия LiveChat събдомейн. Повечето хора ползват името на компанията си.</div> </div> </div> </div> <div data-id="regionFieldmain" class="Signup__form__item has-svg"> <div class="InputWrapper"> <div class="FilterMenu isSingleSelect"> <svg width="23" height="23" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="M19.632 3.368A11.5 11.5 0 1 0 23 11.5a11.425 11.425 0 0 0-3.368-8.132zm1.691 7.31h-3.235a17.9 17.9 0 0 0-.781-4.568 12.689 12.689 0 0 0 1.7-1 9.815 9.815 0 0 1 2.316 5.569zm-9-8.87a5.457 5.457 0 0 1 2.471 2.539q.225.406.422.845a11.648 11.648 0 0 1-2.892.563zm3.254.717a9.881 9.881 0 0 1 2.238 1.411 11.028 11.028 0 0 1-1.087.628 11.4 11.4 0 0 0-1.152-2.038zM8.209 4.347a5.457 5.457 0 0 1 2.471-2.539v3.948a11.648 11.648 0 0 1-2.892-.563q.195-.438.42-.845zm-1.935.216a11.034 11.034 0 0 1-1.087-.628 9.881 9.881 0 0 1 2.238-1.411 11.4 11.4 0 0 0-1.152 2.04zM10.679 7.4v3.276H6.556a16.256 16.256 0 0 1 .657-3.944 13.286 13.286 0 0 0 3.466.668zm0 4.919V15.6a13.29 13.29 0 0 0-3.465.668 16.255 16.255 0 0 1-.657-3.944zm0 4.922v3.948a5.457 5.457 0 0 1-2.471-2.539q-.225-.406-.422-.845a11.645 11.645 0 0 1 2.893-.561zm-3.254 3.231a9.879 9.879 0 0 1-2.238-1.411 11.036 11.036 0 0 1 1.087-.628 11.4 11.4 0 0 0 1.15 2.041zm7.368-1.822a5.457 5.457 0 0 1-2.471 2.539v-3.945a11.646 11.646 0 0 1 2.892.563q-.197.438-.422.845zm1.935-.216a11.035 11.035 0 0 1 1.087.628 9.879 9.879 0 0 1-2.238 1.411 11.4 11.4 0 0 0 1.15-2.037zM12.321 15.6v-3.279h4.122a16.254 16.254 0 0 1-.657 3.944 13.287 13.287 0 0 0-3.465-.665zm0-4.919V7.4a13.287 13.287 0 0 0 3.465-.668 16.254 16.254 0 0 1 .657 3.944zM4 5.115a12.7 12.7 0 0 0 1.7 1 17.9 17.9 0 0 0-.781 4.568H1.677A9.815 9.815 0 0 1 4 5.115zm-2.32 7.207h3.235a17.9 17.9 0 0 0 .781 4.568 12.692 12.692 0 0 0-1.7 1 9.814 9.814 0 0 1-2.319-5.569zM19 17.885a12.7 12.7 0 0 0-1.7-1 17.9 17.9 0 0 0 .781-4.568h3.235A9.814 9.814 0 0 1 19 17.885z"></path></svg> <div class="FilterMenu__title flex flex-align-center"> <span>Choose your region (datacenter location)</span> </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_NA" value="NA" data-title="Americas (US)"> <label for="signup_region_NA"> <span>Americas (US)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_EU" value="EU" data-title="Europe & Africa (EU)"> <label for="signup_region_EU"> <span>Europe & Africa (EU)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_region_AS" value="AS" data-title="Asia & Pacific (SG)"> <label for="signup_region_AS"> <span>Asia & Pacific (SG)</span> </label> </div> </div> </div> </div> </div> <div class="ErrorMessage"></div> <div class="DescriptionText">Data centre changes are not possible after account creation.</div> </div> <div data-id="promoFieldmain" class="Signup__form__item"> <input type="checkbox" name="promo" id="sendOffersSignup" data-id="sendOffers"> <label for="sendOffersSignup"><p>Изпращайте ми новини за продуктите и други промоционални оферти.</p></label> </div> <div data-id="captchaFieldmain" class="Signup__form__item hidden"> <div class="grecaptcha-wrapper"></div> <div class="ErrorMessage"></div> </div> <div data-id="signUpError" class="hidden"></div> <div data-id="submitFieldmain" class="Signup__form__submit"> <button type="submit" data-id="createButtonmain" class="Button Button--full createTrialButton"> <div class="WorkingPanel" style="display: none;"> <img decoding="async" class="gear-wheels" alt="gear wheels" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/gear-wheels.gif" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"> </div> <span>Регистрирайте се БЕЗПЛАТНО</span> </button> <div class="Signup__form__terms"> <p>Като се регистрирам, приемам <a title="Общите усовия" href="/obshti-usloviya/" hreflang="bg-BG" onover-preload="1">Общите усовия</a> и <a title="Политика за поверителността" href="/politika-za-lichnite-danni/" hreflang="bg-BG" onover-preload="1">Политика за поверителността</a>.</p> </div> </div> </form> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-121d47d4 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="121d47d4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-77913d7d wrapper" data-id="77913d7d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1ff3b9ef elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1ff3b9ef" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-676241f5 Block--video Block--video__vertical" data-id="676241f5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-706dd69d videoTitle elementor-widget elementor-widget-text-editor" data-id="706dd69d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="color: #fa9531; font-size: 30px;"><strong>Демонстрация на софтуера за запитвания</strong></span></p> <p>00:00/03:20</p> </div> </div> <div class="elementor-element elementor-element-6f19221c elementor-widget elementor-widget-video" data-id="6f19221c" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/youtu.be\/zyBEt7ScQYk","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/zyBEt7ScQYk\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.liveagent.bg/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="zyBEt7ScQYk"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">LiveAgent Ticketing Software Demo | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M201S</strong><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/5ebfa31bd0f84445d7d68cc184ecfe1b/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.bg/wp/urlslab-download/e5c42464469697cde85ba59fe3640647/hqdefault.jpg" alt="Youtube video: LiveAgent Ticketing Software Demo" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="40"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:20:13+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Ticketing Software Demo"><meta itemprop="description" content="Utilizing ticketing software for customer service will improve your workflow efficiency and improve customer satisfaction at the same time. LiveAgent's advanced omnichannel ticketing system enables you to respond to customer queries from a multitude of channels (email, social media, phone calls, customer portal, live chat.) The system's advanced hybrid ticketing feature allows users to follow a customer's communication journey across different channels while staying in the same hybrid ticket. LiveAgent's advanced ticketing system boasts over 180 features, which include mass ticket actions, canned responses, automation rules, and more. The software integrates with over 40 third-party apps, so you can maximize your workflow efficiency. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/zyBEt7ScQYk/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=zyBEt7ScQYk"><link itemprop="embedUrl" content="https://www.youtube.com/embed/zyBEt7ScQYk"><meta itemprop="duration" content="P0Y0M0DT0H0M201S"><meta itemprop="uploadDate" content="2024-10-14T06:20:13+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/03/ticketing_software_demo_video-1.jpg"> </div> </div> </div> </div> <div class="elementor-element elementor-element-3454af90 elementor-widget elementor-widget-heading" data-id="3454af90" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-107">Какво е софтуер за управление на запитвания</h2> </div> </div> <div class="elementor-element elementor-element-4c6fe4b0 elementor-widget elementor-widget-text-editor" data-id="4c6fe4b0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Системата за управление на запитвания превръща контактите с клиенти в запитвания, които могат лесно да се разпределят между екипа за клиентско обслужване. Това може значително да подобри управлението на запитванията, защото сътрудниците обслужване на клиенти могат да достъпят и разрешат запитванията от клиенти ефективно на едно място.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b4fa364 Block--video Block--video__vertical" data-id="b4fa364" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7c0e92ee videoTitle elementor-widget elementor-widget-text-editor" data-id="7c0e92ee" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="color: #fa9531; font-size: 30px;"><strong>LiveAgent – обиколка на продукта</strong></span></p> <p>00:00/02:24</p> </div> </div> <div class="elementor-element elementor-element-66b33a23 elementor-widget elementor-widget-video" data-id="66b33a23" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/www.youtube.com\/watch?v=3zYfDwqNj0U","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/3zYfDwqNj0U\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="3zYfDwqNj0U"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">LiveAgent Product Tour | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M145S</strong><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/22011f48a02f8161abe4240ce9e7fe48/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.bg/wp/urlslab-download/e10b69843ec1a60996a180075451aaea/hqdefault.jpg" alt="Youtube video: LiveAgent Product Tour" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="41"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:32+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/03/liveagent_product_tour_video-1.jpg"> </div> </div> </div> </div> <div class="elementor-element elementor-element-52e96899 elementor-widget elementor-widget-heading" data-id="52e96899" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-">Софтуер за запитвания с интуитивен UI</h2> </div> </div> <div class="elementor-element elementor-element-43653a14 elementor-widget elementor-widget-text-editor" data-id="43653a14" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Софтуерът за управление на запитвания LiveAgent автоматично проследява и превръща съобщенията от клиенти в запитвания. Всяка входяща форма на комуникация се превръща в запитване за по-добро удобство и управление на задачите. Потребителският интерфейс е адаптивен и интуитивен.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-11380d55 Block Block--redesign Block--switcher elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="11380d55" data-element_type="section" data-settings='{"background_background":"classic"}'> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-425f2049 wrapper__wide no-padding" data-id="425f2049" data-element_type="column" data-settings='{"background_background":"classic"}'> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2e421994 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2e421994" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1c915031 visible" data-id="1c915031" data-element_type="column" data-targetid="switcher_image--support"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-342ea364 elementor-widget elementor-widget-image" data-id="342ea364" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="170" height="35" class="attachment-full size-full wp-image-631842" alt="" data-src="https://www.liveagent.bg/wp/urlslab-download/073ab8eff69957f8ae994b8e5938a08c/lets_chat.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"> </div> </div> <div class="elementor-element elementor-element-7eb9e283 elementor-widget elementor-widget-heading" data-id="7eb9e283" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-108">Софтуер за билети, който дава възможност на вашия <span class="highlight-gradient">екип за поддръжка</span></h2> </div> </div> <div class="elementor-element elementor-element-5279def3 elementor-widget elementor-widget-text-editor" data-id="5279def3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Подобрете уебсайта си и започнете разговори с посетителите благодарение на сървеменен софтуер за съобщения. Повишете клиентската лоялност с бързи отговори на чатове благодарение на мощен инструмент. Разгледайте какво получават клиентите и екипите ви за клиентско обслужване с LiveAgent.</p> </div> </div> <div class="elementor-element elementor-element-3bc4d5e6 elementor-widget elementor-widget-text-editor" data-id="3bc4d5e6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><b>Усъвършенствайте пътя на клиента с:</b></p> </div> </div> <div class="elementor-element elementor-element-4d50703a checklist elementor-widget elementor-widget-text-editor" data-id="4d50703a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Надеждна и бърза чат услуга</li> <li>По-добро време за отговор</li> <li>По-бързо решаване на запитванията на клиентите</li> <li>Разнообразие от функции и интеграции</li> <li>Денонощна поддръжка от нашия екип за помощ</li> </ul> </div> </div> <div class="elementor-element elementor-element-1f3639fc elementor-widget elementor-widget-html" data-id="1f3639fc" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.bg/testov-period/" class="Button Button--full" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"><span>Тест период БЕЗПЛАТНО</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-af40e5f hidden" data-id="af40e5f" data-element_type="column" data-targetid="switcher_image--customer"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a39e6bc elementor-widget elementor-widget-image" data-id="a39e6bc" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="170" height="35" class="attachment-full size-full wp-image-631842" alt="" data-src="https://www.liveagent.bg/wp/urlslab-download/073ab8eff69957f8ae994b8e5938a08c/lets_chat.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"> </div> </div> <div class="elementor-element elementor-element-8f02370 elementor-widget elementor-widget-heading" data-id="8f02370" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-107">Софтуер за тикети за по-добро <span class="highlight-gradient">клиентско</span> удовлетворение</h2> </div> </div> <div class="elementor-element elementor-element-4b4c32c elementor-widget elementor-widget-text-editor" data-id="4b4c32c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Подобрете уебсайта си и започнете разговори с посетителите благодарение на сървеменен софтуер за съобщения. Повишете клиентската лоялност с бързи отговори на чатове благодарение на мощен инструмент. Разгледайте какво получават клиентите и екипите ви за клиентско обслужване с LiveAgent.</p> </div> </div> <div class="elementor-element elementor-element-2335d9c elementor-widget elementor-widget-text-editor" data-id="2335d9c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><b>Усъвършенствайте пътя на клиента с:</b></p> </div> </div> <div class="elementor-element elementor-element-ea956f0 checklist elementor-widget elementor-widget-text-editor" data-id="ea956f0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Надеждна и бърза чат услуга</li> <li>По-добро време за отговор</li> <li>По-бързо решаване на запитванията на клиентите</li> </ul> </div> </div> <div class="elementor-element elementor-element-1497b9b elementor-widget elementor-widget-html" data-id="1497b9b" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.bg/testov-period/" class="Button Button--full" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"><span>Тест период БЕЗПЛАТНО</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3713bb28" data-id="3713bb28" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-32a5757 elementor-widget elementor-widget-html" data-id="32a5757" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <input class="switcher__input" type="radio" id="support" name="switcher" checked> <input class="switcher__input" type="radio" id="customer" name="switcher"> <div class="switcher"> <label for="support" data-target="switcher_image--support" class="active">Изглед за обслужващия екип</label> <div class="switcher__switch"></div> <label for="customer" data-target="switcher_image--customer">Изглед за клиента</label> </div> </div> </div> <div class="elementor-element elementor-element-294a5396 visible switcher__image switcher_image--support elementor-widget elementor-widget-image" data-id="294a5396" data-element_type="widget" data-targetid="switcher_image--support" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/a64a22a5281020b0263d30608e959404/Ticketing-support-team-view.png.webp 1326w, https://www.liveagent.bg/wp/urlslab-download/a7b68b09d3949fda584e8d0aa9c437f8/Ticketing-support-team-view-300x224.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/afed3441c7c0f6fafbf3160ca53c9ce5/Ticketing-support-team-view-1024x763.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/274ebb59342148fe4ca3b1209374884d/Ticketing-support-team-view-768x572.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/35706801ec295320dc8249728d6b0ed6/Ticketing-support-team-view-67x50.png.webp 67w, https://www.liveagent.bg/wp/urlslab-download/2cbc180e606e984a9d4b9b20c35102f2/Ticketing-support-team-view-34x25.png.webp 34w, https://www.liveagent.bg/wp/urlslab-download/43e49d5a0423ae18c9ff64d8dc987742/Ticketing-support-team-view-450x335.png.webp 450w, https://www.liveagent.bg/wp/urlslab-download/762c12a37991fe41144913c4ca6a99e6/Ticketing-support-team-view-537x400.png.webp 537w, https://www.liveagent.bg/wp/urlslab-download/37f0cc704bd17b4a186f8598f82f3483/Ticketing-support-team-view-185x138.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/7724473e4a8e2b732678f1526e7960f7/Ticketing-support-team-view-110x82.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/e6603e67dec151a6b15442200e1da588/Ticketing-support-team-view-485x361.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1326px) 100vw, 1326px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/3ea38705615d71afa0c2fa9ef06640ff/Ticketing-support-team-view.png 1326w, https://www.liveagent.bg/wp/urlslab-download/5da58138c8a5894592405b042ebadad5/Ticketing-support-team-view-300x224.png 300w, https://www.liveagent.bg/wp/urlslab-download/8fb7772ddbd46cd10e27a7ec2a6facf8/Ticketing-support-team-view-1024x763.png 1024w, https://www.liveagent.bg/wp/urlslab-download/d5c1a3c1e22af7f86cbe3a521c6bd1a8/Ticketing-support-team-view-768x572.png 768w, https://www.liveagent.bg/wp/urlslab-download/ced1fd7d22ff0b5e7e8517709cec418b/Ticketing-support-team-view-67x50.png 67w, https://www.liveagent.bg/wp/urlslab-download/b22348a8dcfd7a34b270ff46710b753f/Ticketing-support-team-view-34x25.png 34w, https://www.liveagent.bg/wp/urlslab-download/3386ab21afb473bb8f1bb907b15cde7e/Ticketing-support-team-view-450x335.png 450w, https://www.liveagent.bg/wp/urlslab-download/70b13ba4c19365fa7880b321e8ce887b/Ticketing-support-team-view-537x400.png 537w, https://www.liveagent.bg/wp/urlslab-download/83cfe15c69e8c9f08ba4409f3788f114/Ticketing-support-team-view-185x138.png 185w, https://www.liveagent.bg/wp/urlslab-download/89c48d2d7f0d593603a8616b6037ebac/Ticketing-support-team-view-110x82.png 110w, https://www.liveagent.bg/wp/urlslab-download/bb325654f3910e23e65c3e63ea43987d/Ticketing-support-team-view-485x361.png 485w" urlslab-lazy="yes" sizes="(max-width: 1326px) 100vw, 1326px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/a64a22a5281020b0263d30608e959404/Ticketing-support-team-view.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1326" height="988" class="attachment-full size-full wp-image-886033" alt="LiveAgent's ticketing system - support team view" data-src="https://www.liveagent.bg/wp/urlslab-download/3ea38705615d71afa0c2fa9ef06640ff/Ticketing-support-team-view.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></picture> </div> </div> <div class="elementor-element elementor-element-1abb6ee5 hidden switcher__image switcher_image--customer elementor-widget elementor-widget-image" data-id="1abb6ee5" data-element_type="widget" data-targetid="switcher_image--customer" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/f4141075293db97c039872b7c611efb6/ticketing-customer-view.png.webp 1086w, https://www.liveagent.bg/wp/urlslab-download/a164ed41a79de742ede88a28f060ede3/ticketing-customer-view-300x235.png.webp 300w, https://www.liveagent.bg/wp/urlslab-download/d686345cfa1d360de49ed80f07b50b8e/ticketing-customer-view-1024x803.png.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/ac1b2fd8d4c35be8067bb84a1606466e/ticketing-customer-view-768x603.png.webp 768w, https://www.liveagent.bg/wp/urlslab-download/715e58639c5053f2a799a58aaa76c152/ticketing-customer-view-64x50.png.webp 64w, https://www.liveagent.bg/wp/urlslab-download/da578d36479eb43610d5f74b53b4c492/ticketing-customer-view-32x25.png.webp 32w, https://www.liveagent.bg/wp/urlslab-download/206b6feb40afece8e5acc20e25b52351/ticketing-customer-view-427x335.png.webp 427w, https://www.liveagent.bg/wp/urlslab-download/af2abb2b51341c518dec874189c4318d/ticketing-customer-view-510x400.png.webp 510w, https://www.liveagent.bg/wp/urlslab-download/4252e06bbe4f2ddb09dbb11610ec5282/ticketing-customer-view-185x145.png.webp 185w, https://www.liveagent.bg/wp/urlslab-download/373f86e0bb066390367681e131d9a672/ticketing-customer-view-110x86.png.webp 110w, https://www.liveagent.bg/wp/urlslab-download/9576ac67791346746884c8787a88dbdf/ticketing-customer-view-485x380.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1086px) 100vw, 1086px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/ed4b680d8bda7690f10d4fb2ffada64d/ticketing-customer-view.png 1086w, https://www.liveagent.bg/wp/urlslab-download/1c618099206d0f18e5ba4d6a2ce3e696/ticketing-customer-view-300x235.png 300w, https://www.liveagent.bg/wp/urlslab-download/edbbed4dce8210957695e71beb26c07c/ticketing-customer-view-1024x803.png 1024w, https://www.liveagent.bg/wp/urlslab-download/565e17d1101a58db02fddd17cdf95e03/ticketing-customer-view-768x603.png 768w, https://www.liveagent.bg/wp/urlslab-download/2848e4c1ae09af44af9290383f06fbb2/ticketing-customer-view-64x50.png 64w, https://www.liveagent.bg/wp/urlslab-download/20644d75d4fdabf25e3f4f013bb10c0f/ticketing-customer-view-32x25.png 32w, https://www.liveagent.bg/wp/urlslab-download/9e2ddfbcc3c90a97ce6024b535fd2e24/ticketing-customer-view-427x335.png 427w, https://www.liveagent.bg/wp/urlslab-download/951586aa4bb872fc5cb4edcc2ae15abd/ticketing-customer-view-510x400.png 510w, https://www.liveagent.bg/wp/urlslab-download/6e7e20b6f61a70a737a3106369e09f99/ticketing-customer-view-185x145.png 185w, https://www.liveagent.bg/wp/urlslab-download/451bf2948c9310a089384528facbee2c/ticketing-customer-view-110x86.png 110w, https://www.liveagent.bg/wp/urlslab-download/61166b3ed575b4284f62cdb7e46b44c1/ticketing-customer-view-485x380.png 485w" urlslab-lazy="yes" sizes="(max-width: 1086px) 100vw, 1086px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/f4141075293db97c039872b7c611efb6/ticketing-customer-view.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1086" height="852" class="attachment-full size-full wp-image-886064" alt="LiveAgent's ticketing system - customer view" data-src="https://www.liveagent.bg/wp/urlslab-download/ed4b680d8bda7690f10d4fb2ffada64d/ticketing-customer-view.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-37353419 elementor-section-full_width HorizontalTabs Box elementor-section-height-default elementor-section-height-default" data-id="37353419" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b4e0783 wrapper" data-id="b4e0783" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-46a52f3c elementor-widget elementor-widget-heading" data-id="46a52f3c" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-liveagent-it">LiveAgent е повече от IT софтуер за тикети</h2> </div> </div> <div class="elementor-element elementor-element-7f77db36 elementor-widget elementor-widget-text-editor" data-id="7f77db36" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>LiveAgent е IT софтуер за управление на запитвания, който комбинира множество канали, като имейл, чатове, обаждания и социални медии, за да осигури цялостно клиентско обслужване на клиентите ви. Но не само това. LiveAgent предлага клиентски портал с многоезична <a href="https://www.liveagent.bg/funkcii/baza-znaniya/" title="Създавайте категории в клиентския портал и осигурете на клиентите си лесен достъп до базата знания, в която могат сами да откриват информация." hreflang="bg-BG" onover-preload="1">база знания</a>, форуми и оратна връзка и предложения от клиенти. Открийте какво може да предложи най-усъвършенстваната система за управление на запитвания на вашата организация.</p> </div> </div> <div class="elementor-element elementor-element-46fda188 elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs" data-id="46fda188" data-element_type="widget" data-widget_type="tabs.default"> <div class="elementor-widget-container"> <div class="elementor-tabs"> <div class="elementor-tabs-wrapper" role="tablist"> <div id="elementor-tab-title-1191" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-1191" aria-expanded="false">Запитвания</div> <div id="elementor-tab-title-1192" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1192" aria-expanded="false">Отдели</div> <div id="elementor-tab-title-1193" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1193" aria-expanded="false">Чувство за отговорност</div> <div id="elementor-tab-title-1194" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="4" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1194" aria-expanded="false">Автоматизация</div> </div> <div class="elementor-tabs-content-wrapper" role="tablist" aria-orientation="vertical"> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-1191" aria-expanded="false">Запитвания</div> <div id="elementor-tab-content-1191" class="elementor-tab-content elementor-clearfix" data-tab="1" role="tabpanel" aria-labelledby="elementor-tab-title-1191" tabindex="0" hidden="false"><p><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/db7f420c26405ee437a7e29279e2595f/ticketing_tickets_tab-scaled.jpg.webp 2560w, https://www.liveagent.bg/wp/urlslab-download/fc26f92a7b368500274847f54810cec8/ticketing_tickets_tab-300x187.jpg.webp 300w, https://www.liveagent.bg/wp/urlslab-download/9d96e52364fec570b3cbf29de1c87f93/ticketing_tickets_tab-1024x637.jpg.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/e50013e7c67f56874f235d6b01098eec/ticketing_tickets_tab-768x478.jpg.webp 768w, https://www.liveagent.bg/wp/urlslab-download/3d1294737c05c7ca64da04c2df1544bd/ticketing_tickets_tab-80x50.jpg.webp 80w, https://www.liveagent.bg/wp/urlslab-download/48da8d834e1829702bbda2d6769fd450/ticketing_tickets_tab-40x25.jpg.webp 40w, https://www.liveagent.bg/wp/urlslab-download/b050f016e7d9471702327d93dce72e7a/ticketing_tickets_tab-538x335.jpg.webp 538w, https://www.liveagent.bg/wp/urlslab-download/26ceaa60e778ffcdd859fbe3b6402280/ticketing_tickets_tab-643x400.jpg.webp 643w, 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data-srcset="https://www.liveagent.bg/wp/urlslab-download/db7f420c26405ee437a7e29279e2595f/ticketing_tickets_tab-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-634316 size-full" alt="" width="2560" height="1594" data-src="https://www.liveagent.bg/wp/urlslab-download/47c4ea749fde176e75f5c8645a2f54fb/ticketing_tickets_tab-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"></picture></p> </div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1192" aria-expanded="false">Отдели</div> <div id="elementor-tab-content-1192" class="elementor-tab-content elementor-clearfix" data-tab="2" role="tabpanel" aria-labelledby="elementor-tab-title-1192" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/a2a8c8b7d5019c6ca64157e41434b467/ticketing_departments_tab-scaled.jpg.webp 2560w, https://www.liveagent.bg/wp/urlslab-download/136ba36dcbb282921361a3d534476da5/ticketing_departments_tab-300x187.jpg.webp 300w, https://www.liveagent.bg/wp/urlslab-download/3c7ee3a9d309ceb9bc4f06a4ba2c176c/ticketing_departments_tab-1024x637.jpg.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/0e10692c7a49af2a94668fad4d1615f5/ticketing_departments_tab-768x478.jpg.webp 768w, https://www.liveagent.bg/wp/urlslab-download/f8d9a07a69d943f7761680db4821a8ab/ticketing_departments_tab-80x50.jpg.webp 80w, https://www.liveagent.bg/wp/urlslab-download/51a38b49e356c492b890d02dfb0dc57e/ticketing_departments_tab-40x25.jpg.webp 40w, https://www.liveagent.bg/wp/urlslab-download/0a317383c0046bb5d4cdedec773d78d1/ticketing_departments_tab-538x335.jpg.webp 538w, 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https://www.liveagent.bg/wp/urlslab-download/4696e364978ccb68e63902b2e06fc2ce/ticketing_departments_tab-768x478.jpg 768w, https://www.liveagent.bg/wp/urlslab-download/7d3d9203adab60873c6781229a204b54/ticketing_departments_tab-80x50.jpg 80w, https://www.liveagent.bg/wp/urlslab-download/655ed769515da112bdfbf2c65999d6e7/ticketing_departments_tab-40x25.jpg 40w, https://www.liveagent.bg/wp/urlslab-download/58b85e9f17dc19c7f69bde1a996a75ea/ticketing_departments_tab-538x335.jpg 538w, https://www.liveagent.bg/wp/urlslab-download/7a3dccab8be44e73bb5c14db683ad1e1/ticketing_departments_tab-643x400.jpg 643w, https://www.liveagent.bg/wp/urlslab-download/8c300b623273e0982bfad2e05b4f489a/ticketing_departments_tab-185x115.jpg 185w, https://www.liveagent.bg/wp/urlslab-download/0b2a60338c758bd2571d45d28b7f5c4a/ticketing_departments_tab-110x68.jpg 110w, https://www.liveagent.bg/wp/urlslab-download/6e618f9a044979b6be539a9c104d4e47/ticketing_departments_tab-485x302.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/a2a8c8b7d5019c6ca64157e41434b467/ticketing_departments_tab-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-634258 size-full" alt="" width="2560" height="1594" data-src="https://www.liveagent.bg/wp/urlslab-download/c0f732872ee0a44a022f9229960ec45e/ticketing_departments_tab-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"></picture></p> </div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1193" aria-expanded="false">Чувство за отговорност</div> <div id="elementor-tab-content-1193" class="elementor-tab-content elementor-clearfix" data-tab="3" role="tabpanel" aria-labelledby="elementor-tab-title-1193" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/74ba19ed6cfeb6c6d07175c43fac119a/ticketing_responsibility_tab-scaled.jpg.webp 2560w, https://www.liveagent.bg/wp/urlslab-download/f6035564b49553bf32768515f2624ed8/ticketing_responsibility_tab-300x187.jpg.webp 300w, https://www.liveagent.bg/wp/urlslab-download/c81caa3b254f9376773015976ac815de/ticketing_responsibility_tab-1024x637.jpg.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/f5ecef93a35f029b9082c2a76e955920/ticketing_responsibility_tab-768x478.jpg.webp 768w, https://www.liveagent.bg/wp/urlslab-download/669b69525eb65c3435f47aee55feeadc/ticketing_responsibility_tab-80x50.jpg.webp 80w, https://www.liveagent.bg/wp/urlslab-download/010fa6cb5556da3469b42eb60c05b2af/ticketing_responsibility_tab-40x25.jpg.webp 40w, https://www.liveagent.bg/wp/urlslab-download/82c4afc8ac862470ee6e90409e30735a/ticketing_responsibility_tab-538x335.jpg.webp 538w, 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1024w, https://www.liveagent.bg/wp/urlslab-download/42629f8d476242a358c06657b6dadd7f/ticketing_responsibility_tab-768x478.jpg 768w, https://www.liveagent.bg/wp/urlslab-download/3beaf10c295d2b25b07473b0666b898c/ticketing_responsibility_tab-80x50.jpg 80w, https://www.liveagent.bg/wp/urlslab-download/1d1a214d8d09fcf144014ddf489fdbb6/ticketing_responsibility_tab-40x25.jpg 40w, https://www.liveagent.bg/wp/urlslab-download/71b056f7ec2f8922176fb4c7392adc6b/ticketing_responsibility_tab-538x335.jpg 538w, https://www.liveagent.bg/wp/urlslab-download/6c120c860cf63d6fbf2a7f9440408c5f/ticketing_responsibility_tab-643x400.jpg 643w, https://www.liveagent.bg/wp/urlslab-download/3070b84e2a7754eb530ac274383157fe/ticketing_responsibility_tab-185x115.jpg 185w, https://www.liveagent.bg/wp/urlslab-download/63cce26e294878784ab92908df3e846c/ticketing_responsibility_tab-110x68.jpg 110w, https://www.liveagent.bg/wp/urlslab-download/8eb064fecfeb5b0c4818c5a6c8829207/ticketing_responsibility_tab-485x302.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/74ba19ed6cfeb6c6d07175c43fac119a/ticketing_responsibility_tab-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-634287 size-full" alt="" width="2560" height="1594" data-src="https://www.liveagent.bg/wp/urlslab-download/26ba53a7d0e52c6e81e717e67e69fff4/ticketing_responsibility_tab-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"></picture></p> </div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="4" role="tab" tabindex="-1" aria-controls="elementor-tab-content-1194" aria-expanded="false">Автоматизация</div> <div id="elementor-tab-content-1194" class="elementor-tab-content elementor-clearfix" data-tab="4" role="tabpanel" aria-labelledby="elementor-tab-title-1194" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/af6482454fff5d1f2354de4b434bd649/ticketing_automation_tab-scaled.jpg.webp 2560w, https://www.liveagent.bg/wp/urlslab-download/db0685f6e91d9c20ee66c9c0dc438944/ticketing_automation_tab-300x187.jpg.webp 300w, https://www.liveagent.bg/wp/urlslab-download/fc83b055dfbcd3300180b6d6fbde777a/ticketing_automation_tab-1024x637.jpg.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/648543a5c9aa5814d05f9c90c51bf550/ticketing_automation_tab-768x478.jpg.webp 768w, https://www.liveagent.bg/wp/urlslab-download/43d8ca8653a46891608878e9e0cb44be/ticketing_automation_tab-80x50.jpg.webp 80w, https://www.liveagent.bg/wp/urlslab-download/f9eb677247d947fa277ff46eb6db8f9d/ticketing_automation_tab-40x25.jpg.webp 40w, https://www.liveagent.bg/wp/urlslab-download/b39428de4ba917a8eaf461b1178aa542/ticketing_automation_tab-538x335.jpg.webp 538w, 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https://www.liveagent.bg/wp/urlslab-download/e42f48234a8e2962e77b0d6d0ee79f38/ticketing_automation_tab-768x478.jpg 768w, https://www.liveagent.bg/wp/urlslab-download/68b14de0ea21f090dd8932c5cbaa5421/ticketing_automation_tab-80x50.jpg 80w, https://www.liveagent.bg/wp/urlslab-download/45d54bf5641dd1b943e665ad52aad34d/ticketing_automation_tab-40x25.jpg 40w, https://www.liveagent.bg/wp/urlslab-download/f0913cb962f40dcc52d2205ab22c3f2f/ticketing_automation_tab-538x335.jpg 538w, https://www.liveagent.bg/wp/urlslab-download/0a95129a4def422f917bcae3fa15999f/ticketing_automation_tab-643x400.jpg 643w, https://www.liveagent.bg/wp/urlslab-download/2f01304ff808d8427c4692dd226be82c/ticketing_automation_tab-185x115.jpg 185w, https://www.liveagent.bg/wp/urlslab-download/36e1542824082b80ac4b1077a2f9a0af/ticketing_automation_tab-110x68.jpg 110w, https://www.liveagent.bg/wp/urlslab-download/aeab1c126378d5547bcab4d2bf1aa1d2/ticketing_automation_tab-485x302.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/af6482454fff5d1f2354de4b434bd649/ticketing_automation_tab-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-634229 size-full" alt="" width="2560" height="1594" data-src="https://www.liveagent.bg/wp/urlslab-download/6a5db6aadf77fe3323b38d627eed7bc9/ticketing_automation_tab-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49"></picture></p> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-f2c861b elementor-section-full_width Block Block--redesign image-right elementor-section-height-default elementor-section-height-default" data-id="f2c861b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b965418 wrapper" data-id="7b965418" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7f51dad elementor-widget elementor-widget-heading" data-id="7f51dad" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-">Основни характеристики на ефективен софтуер за билети за бюро за помощ</h2> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-23579ed1 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="23579ed1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3a986114" data-id="3a986114" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-db0ffe1 tag elementor-widget elementor-widget-text-editor" data-id="db0ffe1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Решение всичко в едно</p> </div> </div> <div class="elementor-element elementor-element-35a16e89 elementor-widget elementor-widget-heading" data-id="35a16e89" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-">Универсална входяща кутия</h2> </div> </div> <div class="elementor-element elementor-element-4da7b52e elementor-widget elementor-widget-text-editor" data-id="4da7b52e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Не е необходимо да наблюдявате всеки канал за комуникация поотделно. Универсалната споделеня входяща кутия събира всичките ви съобщения на едно място и ги превръща в запитвания. Свържете входящата си кутия с имейли и отговаряйте на имейли, телефонни обаждания, съобщения в социалните медии, <a href="https://www.liveagent.bg/live-chat-za-wordpress/" title="С лайв чата на LiveAgent за WordPress, можете да предоставите незабавно клиентско обслужване, да подобрите ангажираността на клиентите с проактивни действия и да повишите удовлетвореността на клиентите." hreflang="bg-BG" onover-preload="1">лайв чат</a> съобщения и запитвания от базата знания, от едно място.</li> </ul> </div> </div> <div class="elementor-element elementor-element-2a35da91 checklist elementor-widget elementor-widget-text-editor" data-id="2a35da91" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Цялата комуникация с клиенти на едно място</li> <li>Удобно табло с лесна подредба</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-16111986" data-id="16111986" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2bfa5bb elementor-widget elementor-widget-image" data-id="2bfa5bb" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/0d6c9e08284d528afeb9c39721609108/ticketing_Helpdesk-1024x779.jpg.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/c0e8d035743c73c041d2995b9ab5357a/ticketing_Helpdesk-300x228.jpg.webp 300w, https://www.liveagent.bg/wp/urlslab-download/7f60e1ee2cc2065727dc7eda68b41f1d/ticketing_Helpdesk-768x585.jpg.webp 768w, https://www.liveagent.bg/wp/urlslab-download/c094f102417c72785660e12eea15d513/ticketing_Helpdesk-66x50.jpg.webp 66w, https://www.liveagent.bg/wp/urlslab-download/bcb1982d4242b6deeef4e6e534e779b0/ticketing_Helpdesk-33x25.jpg.webp 33w, https://www.liveagent.bg/wp/urlslab-download/7ed25e0cbb6177f13241ebe48ee4aa9b/ticketing_Helpdesk-440x335.jpg.webp 440w, https://www.liveagent.bg/wp/urlslab-download/2cb9de495438f456552bbf5566b15e95/ticketing_Helpdesk-526x400.jpg.webp 526w, https://www.liveagent.bg/wp/urlslab-download/568c122d50ad7c3d2bab8d2e8af99d2c/ticketing_Helpdesk-185x141.jpg.webp 185w, https://www.liveagent.bg/wp/urlslab-download/c7a95928117736f7f6d5f23735db617c/ticketing_Helpdesk-110x84.jpg.webp 110w, https://www.liveagent.bg/wp/urlslab-download/67ba1590fa341dc0c49311ef498e320f/ticketing_Helpdesk-485x369.jpg.webp 485w, https://www.liveagent.bg/wp/urlslab-download/021468c81100d2e9da4b8c4f0fa96035/ticketing_Helpdesk.jpg.webp 1143w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/aadf574e8ef7ff14fd0369cb99890f40/ticketing_Helpdesk-1024x779.jpg 1024w, https://www.liveagent.bg/wp/urlslab-download/4bbc68cbdd64aa3633ca8f3e949207bd/ticketing_Helpdesk-300x228.jpg 300w, https://www.liveagent.bg/wp/urlslab-download/8e8be57cecadadeb3e75c0c63b85f614/ticketing_Helpdesk-768x585.jpg 768w, https://www.liveagent.bg/wp/urlslab-download/62b9c9bc60c141980b5ae6ff944e3f10/ticketing_Helpdesk-66x50.jpg 66w, https://www.liveagent.bg/wp/urlslab-download/5a88992279a08f16eae1fc079752398b/ticketing_Helpdesk-33x25.jpg 33w, https://www.liveagent.bg/wp/urlslab-download/02b1794607dab04bcc101d268ba1953e/ticketing_Helpdesk-440x335.jpg 440w, https://www.liveagent.bg/wp/urlslab-download/678b66bbecf613b71493fc52e5f86013/ticketing_Helpdesk-526x400.jpg 526w, https://www.liveagent.bg/wp/urlslab-download/ed2038c499f8563a866b9cfb11577c1b/ticketing_Helpdesk-185x141.jpg 185w, https://www.liveagent.bg/wp/urlslab-download/2450947eb800342173409b6d892843db/ticketing_Helpdesk-110x84.jpg 110w, https://www.liveagent.bg/wp/urlslab-download/b5c9dd78b91665cf17a23c5cd6ce5987/ticketing_Helpdesk-485x369.jpg 485w, https://www.liveagent.bg/wp/urlslab-download/a1a0937862e70db641f5319469928a47/ticketing_Helpdesk.jpg 1143w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/0d6c9e08284d528afeb9c39721609108/ticketing_Helpdesk-1024x779.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="779" class="attachment-large size-large wp-image-634347" alt="LiveAgent help desk ticketing" data-src="https://www.liveagent.bg/wp/urlslab-download/aadf574e8ef7ff14fd0369cb99890f40/ticketing_Helpdesk-1024x779.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="50"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-7ac553fc elementor-section-full_width Block Block--redesign image-left elementor-section-height-default elementor-section-height-default" data-id="7ac553fc" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cfdfdbc wrapper" data-id="cfdfdbc" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-14aeacf6 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="14aeacf6" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-239a6c88" data-id="239a6c88" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1cd7801e elementor-widget elementor-widget-image" data-id="1cd7801e" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/73693746c8b43a831cce3ca3cb71db04/ticketing_organized_customer_interactions-1024x905.jpg.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/7a0d6ad8e85113b9dc267e7566ecac72/ticketing_organized_customer_interactions-300x265.jpg.webp 300w, https://www.liveagent.bg/wp/urlslab-download/80720184d93481f721975708cd2018ee/ticketing_organized_customer_interactions-768x679.jpg.webp 768w, https://www.liveagent.bg/wp/urlslab-download/03d3d055bec9231fa0a306b7e05cdb8d/ticketing_organized_customer_interactions-57x50.jpg.webp 57w, https://www.liveagent.bg/wp/urlslab-download/8fbdf6e57312bf133528cfa787915c2e/ticketing_organized_customer_interactions-28x25.jpg.webp 28w, https://www.liveagent.bg/wp/urlslab-download/69c5f9e6ebbe55f26f25a40affa6934e/ticketing_organized_customer_interactions-379x335.jpg.webp 379w, https://www.liveagent.bg/wp/urlslab-download/5d18d3ce9f016a8704b6d806ecad93e8/ticketing_organized_customer_interactions-452x400.jpg.webp 452w, https://www.liveagent.bg/wp/urlslab-download/64215a4dfefc4c99b31b7555a33cca30/ticketing_organized_customer_interactions-185x164.jpg.webp 185w, https://www.liveagent.bg/wp/urlslab-download/a867da18358c30e40beecce3d5edfcfe/ticketing_organized_customer_interactions-110x97.jpg.webp 110w, https://www.liveagent.bg/wp/urlslab-download/429abaedb31f1202f960c2530999de31/ticketing_organized_customer_interactions-485x429.jpg.webp 485w, https://www.liveagent.bg/wp/urlslab-download/12c0e0cf1ca502a531653d6451b40c32/ticketing_organized_customer_interactions.jpg.webp 1106w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/dff5867657be15b6805f90a99c75a1cc/ticketing_organized_customer_interactions-1024x905.jpg 1024w, https://www.liveagent.bg/wp/urlslab-download/ea68fcba0223f84e7f2a810147fc7306/ticketing_organized_customer_interactions-300x265.jpg 300w, https://www.liveagent.bg/wp/urlslab-download/e2c87f05a7a7225000179f854fbe58fa/ticketing_organized_customer_interactions-768x679.jpg 768w, https://www.liveagent.bg/wp/urlslab-download/448133f24eeac4fb71b0632dd1023ffc/ticketing_organized_customer_interactions-57x50.jpg 57w, https://www.liveagent.bg/wp/urlslab-download/4daf17bf0922065383ccbbce0e865fae/ticketing_organized_customer_interactions-28x25.jpg 28w, https://www.liveagent.bg/wp/urlslab-download/99ffeb245c36d4ad10a8688f66b9bdcd/ticketing_organized_customer_interactions-379x335.jpg 379w, https://www.liveagent.bg/wp/urlslab-download/8435218be3b94ae851413367141feab4/ticketing_organized_customer_interactions-452x400.jpg 452w, https://www.liveagent.bg/wp/urlslab-download/3475d1675d2d95f7e119460c0f399a40/ticketing_organized_customer_interactions-185x164.jpg 185w, https://www.liveagent.bg/wp/urlslab-download/c3dfffa4adad56554cbdfc623662ca92/ticketing_organized_customer_interactions-110x97.jpg 110w, https://www.liveagent.bg/wp/urlslab-download/e14331c23a56b7bd0e62e4aed2d8d6d0/ticketing_organized_customer_interactions-485x429.jpg 485w, https://www.liveagent.bg/wp/urlslab-download/9f5c3445bd8b67770a1267999ac0b336/ticketing_organized_customer_interactions.jpg 1106w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/73693746c8b43a831cce3ca3cb71db04/ticketing_organized_customer_interactions-1024x905.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="905" class="attachment-large size-large wp-image-634376" alt="LiveAgent's omnichannel ticketing" data-src="https://www.liveagent.bg/wp/urlslab-download/dff5867657be15b6805f90a99c75a1cc/ticketing_organized_customer_interactions-1024x905.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="51"></picture> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2dc320c2" data-id="2dc320c2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-52e550ac tag elementor-widget elementor-widget-text-editor" data-id="52e550ac" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Хибридни запитвания</p> </div> </div> <div class="elementor-element elementor-element-5a900342 elementor-widget elementor-widget-heading" data-id="5a900342" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-">Подредени взаимодейсвия с клиенти</h2> </div> </div> <div class="elementor-element elementor-element-4dbb2ac1 elementor-widget elementor-widget-text-editor" data-id="4dbb2ac1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Входящо запитване може да дойде през всеки един канал във всеки един момент, в който клиент се свърже с екипа ви за обслужване. LiveAgent подрежда цялата ви комуникация, така че не се налага да търсите дълго. Дръжте всяко едно искате от клиент в едно запитване, без значение дали идва от имейл, лайв <a href="https://www.liveagent.bg/live-chat-software/" title="Открийте топ 15 лайв чат софтуери за 2024 с LiveAgent и постигнете нови нива на клиентска ангажираност. Насладете се на безплатен тестов период без изискване за кредитна карта и се възползвайте от надеждно и бързо обслужване в реално време. Подобрете клиентското изживяване и увеличете лоялността на посетителите с иновативни функции и проактивни покани за чат. Започнете безплатно и повишете продуктивността на екипа си още днес!" hreflang="bg-BG" onover-preload="1">чат</a> или социална медия.</p> </div> </div> <div class="elementor-element elementor-element-4fccdcf5 checklist wide elementor-widget elementor-widget-text-editor" data-id="4fccdcf5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Дръжте цялата си комуникация подредена, без значение от канала</li> <li>Намалете времето за отговор от сътрудник и давайте по-бързи решения</li> <li>Подобрете работния си процес и намирайте лесно запитванията от клиенти</li> </ul> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-69cfbe18 elementor-section-full_width Block Block--redesign image-right elementor-section-height-default elementor-section-height-default" data-id="69cfbe18" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8d91944 wrapper" data-id="8d91944" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-48a0819c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="48a0819c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-666448bc" data-id="666448bc" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-73458ca0 tag elementor-widget elementor-widget-text-editor" data-id="73458ca0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Комуникация с екипа</p> </div> </div> <div class="elementor-element elementor-element-62fa69c2 elementor-widget elementor-widget-heading" data-id="62fa69c2" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-">Вътрешни запитвания и бележки</h2> </div> </div> <div class="elementor-element elementor-element-44866b99 elementor-widget elementor-widget-text-editor" data-id="44866b99" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Създавайте запитвания, които са видими само за сътрудниците обслужване на клиенти. Използвайте ги като бележки, за да записвате важна информация, напомняния или за да създавате специфични задачи в рамките на запитването. Споделяйте всичко важно с колегите си директно в запитванията.</li> </ul> </div> </div> <div class="elementor-element elementor-element-16247236 checklist elementor-widget elementor-widget-text-editor" data-id="16247236" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Създавайте бележки и задачи за сътрудниците</li> <li>Записвайте важната информация за клиентите</li> <li>Създавайте си напомняния директно в запитванията</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-24558fbc" data-id="24558fbc" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-37647e9 elementor-widget elementor-widget-image" data-id="37647e9" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/d43779357dbfc03bcca759c1dd393871/ticketing_internal_tickets_and_notes-1024x810.jpg.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/2903c71f0910f8c3c45621918d13bb09/ticketing_internal_tickets_and_notes-300x237.jpg.webp 300w, https://www.liveagent.bg/wp/urlslab-download/88930cd254e7927bb5df3c57d90208d2/ticketing_internal_tickets_and_notes-768x608.jpg.webp 768w, https://www.liveagent.bg/wp/urlslab-download/6e1aec1902fa7eee81c996153b178200/ticketing_internal_tickets_and_notes-63x50.jpg.webp 63w, https://www.liveagent.bg/wp/urlslab-download/bc0038869bfd5d71f4d4d0bc201f4151/ticketing_internal_tickets_and_notes-32x25.jpg.webp 32w, https://www.liveagent.bg/wp/urlslab-download/08f59bbfcbf6b2c65e86455e981ec0a3/ticketing_internal_tickets_and_notes-423x335.jpg.webp 423w, https://www.liveagent.bg/wp/urlslab-download/e021b0ef7299e25e468fe61bc1901418/ticketing_internal_tickets_and_notes-506x400.jpg.webp 506w, https://www.liveagent.bg/wp/urlslab-download/4edaad9ff4d5dd0be576d55538c95e8d/ticketing_internal_tickets_and_notes-185x146.jpg.webp 185w, https://www.liveagent.bg/wp/urlslab-download/e530a44c34d8a17854086e7efec2f04b/ticketing_internal_tickets_and_notes-110x87.jpg.webp 110w, https://www.liveagent.bg/wp/urlslab-download/baf98501669b113cd0f9b9d5a49ccfe3/ticketing_internal_tickets_and_notes-485x384.jpg.webp 485w, https://www.liveagent.bg/wp/urlslab-download/614278c12017f9674d31ab5fdd818986/ticketing_internal_tickets_and_notes.jpg.webp 1250w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/7e3c8308bcf7adeaba7c46b00815c59a/ticketing_internal_tickets_and_notes-1024x810.jpg 1024w, https://www.liveagent.bg/wp/urlslab-download/ef47af82b8cadf504415a508942e0092/ticketing_internal_tickets_and_notes-300x237.jpg 300w, https://www.liveagent.bg/wp/urlslab-download/0e7ea947d852e2868a2211eb13fcf9bc/ticketing_internal_tickets_and_notes-768x608.jpg 768w, https://www.liveagent.bg/wp/urlslab-download/b76b977a3fc64579db8a001b45200d15/ticketing_internal_tickets_and_notes-63x50.jpg 63w, https://www.liveagent.bg/wp/urlslab-download/4e9fcded763b20177d54262b6aacb6d9/ticketing_internal_tickets_and_notes-32x25.jpg 32w, https://www.liveagent.bg/wp/urlslab-download/0ac446e5ed0cb8ae0401a87f4c6c36a3/ticketing_internal_tickets_and_notes-423x335.jpg 423w, https://www.liveagent.bg/wp/urlslab-download/1deec710029adde49283cec304c33907/ticketing_internal_tickets_and_notes-506x400.jpg 506w, https://www.liveagent.bg/wp/urlslab-download/4d54cabe5793ba584c95d2d12d355a82/ticketing_internal_tickets_and_notes-185x146.jpg 185w, https://www.liveagent.bg/wp/urlslab-download/68221c5b3e1e584d86b7eb66b5139b16/ticketing_internal_tickets_and_notes-110x87.jpg 110w, https://www.liveagent.bg/wp/urlslab-download/ae087e44a40cfa684095b887a3b40c7d/ticketing_internal_tickets_and_notes-485x384.jpg 485w, https://www.liveagent.bg/wp/urlslab-download/b6e96b7662e953445e029152f23190ee/ticketing_internal_tickets_and_notes.jpg 1250w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/d43779357dbfc03bcca759c1dd393871/ticketing_internal_tickets_and_notes-1024x810.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="810" class="attachment-large size-large wp-image-634434" alt="LiveAgent internal tickets and notes" data-src="https://www.liveagent.bg/wp/urlslab-download/7e3c8308bcf7adeaba7c46b00815c59a/ticketing_internal_tickets_and_notes-1024x810.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="52"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-bd4176e elementor-section-full_width Block Block--redesign image-left elementor-section-height-default elementor-section-height-default" data-id="bd4176e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6674551a wrapper" data-id="6674551a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-70497aad elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="70497aad" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7a7e24d0" data-id="7a7e24d0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5e5cca7e elementor-widget elementor-widget-image" data-id="5e5cca7e" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/54513247812d24635531965c49397f42/ticketing_canned_messages-1024x713.jpg.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/98a706237f6f996ba6ba3031b9df18ca/ticketing_canned_messages-300x209.jpg.webp 300w, https://www.liveagent.bg/wp/urlslab-download/0d89780591996d93b9c341cee25c342e/ticketing_canned_messages-768x535.jpg.webp 768w, https://www.liveagent.bg/wp/urlslab-download/fdef1e2196906f089a46b16dd5f8be66/ticketing_canned_messages-72x50.jpg.webp 72w, https://www.liveagent.bg/wp/urlslab-download/961ee3143bc7243761318715ecf185f2/ticketing_canned_messages-36x25.jpg.webp 36w, https://www.liveagent.bg/wp/urlslab-download/7dd7832562829a597325b179681c9948/ticketing_canned_messages-481x335.jpg.webp 481w, https://www.liveagent.bg/wp/urlslab-download/b0c5a63ebc6dbbcdcc786901fd7fda49/ticketing_canned_messages-574x400.jpg.webp 574w, https://www.liveagent.bg/wp/urlslab-download/22d559745f1833f423a3abe9db7e9d0a/ticketing_canned_messages-185x129.jpg.webp 185w, https://www.liveagent.bg/wp/urlslab-download/359546af28e43fb0813ebc749929bbc8/ticketing_canned_messages-110x77.jpg.webp 110w, https://www.liveagent.bg/wp/urlslab-download/376e8f5c34e6dd9f68c0f17c376885ba/ticketing_canned_messages-485x338.jpg.webp 485w, https://www.liveagent.bg/wp/urlslab-download/41d95188122facf8e5be0a7658269937/ticketing_canned_messages.jpg.webp 1299w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/e2861272c0a8734ec4a0faf58b8ec0cd/ticketing_canned_messages-1024x713.jpg 1024w, https://www.liveagent.bg/wp/urlslab-download/e9c02881ad3574eca0dfb149f7fd08a6/ticketing_canned_messages-300x209.jpg 300w, https://www.liveagent.bg/wp/urlslab-download/9af077976e0b03b5dc27116725e9153d/ticketing_canned_messages-768x535.jpg 768w, https://www.liveagent.bg/wp/urlslab-download/12eef3d1f4e7268a8f5f9dcab9340f1c/ticketing_canned_messages-72x50.jpg 72w, https://www.liveagent.bg/wp/urlslab-download/2956445f859749bfac5f7f44b9ae5ba7/ticketing_canned_messages-36x25.jpg 36w, https://www.liveagent.bg/wp/urlslab-download/c61c5694748ea210819b3976183563af/ticketing_canned_messages-481x335.jpg 481w, https://www.liveagent.bg/wp/urlslab-download/4b5cf614de53c10175bf65c96e57565e/ticketing_canned_messages-574x400.jpg 574w, https://www.liveagent.bg/wp/urlslab-download/e15fcd47145a103c6a258759cca33251/ticketing_canned_messages-185x129.jpg 185w, https://www.liveagent.bg/wp/urlslab-download/7723b1537eeb09fc9d6d6afd66c8eb08/ticketing_canned_messages-110x77.jpg 110w, https://www.liveagent.bg/wp/urlslab-download/a2cd5dd502ce6b1c04ef5deed795b2aa/ticketing_canned_messages-485x338.jpg 485w, https://www.liveagent.bg/wp/urlslab-download/becc23c91d7243f2ff369ccd88116200/ticketing_canned_messages.jpg 1299w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/54513247812d24635531965c49397f42/ticketing_canned_messages-1024x713.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="713" class="attachment-large size-large wp-image-634463" alt="LiveAgent canned messages" data-src="https://www.liveagent.bg/wp/urlslab-download/e2861272c0a8734ec4a0faf58b8ec0cd/ticketing_canned_messages-1024x713.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="53"></picture> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6bc3e677" data-id="6bc3e677" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-48ded3ec tag elementor-widget elementor-widget-text-editor" data-id="48ded3ec" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Ефективен работен процес</p> </div> </div> <div class="elementor-element elementor-element-7d87f9c9 elementor-widget elementor-widget-heading" data-id="7d87f9c9" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-">Шаблони за отговор</h2> </div> </div> <div class="elementor-element elementor-element-5a8c2772 elementor-widget elementor-widget-text-editor" data-id="5a8c2772" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Използвайте шаблоните за отговор, за да отговаряте на често задавани въпроси в клиентски запитвания и за да намалите времето за отговор от сътрудник. Обслужващият екип може да разрешава често срещани проблеми значително по-бързо и да се фокусира върху по-сложните запитвания. Останете фокусирани върху това, което има нужда от вашето внимание.</p> </div> </div> <div class="elementor-element elementor-element-5d909b44 checklist wide elementor-widget elementor-widget-text-editor" data-id="5d909b44" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Готови отговори за различни сценарии</li> <li>По-бърз отговор на често задавани въпроси</li> <li>По-висока профуктивност и по-добър фокус на служителите</li> </ul> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-ee2cc70 elementor-section-full_width Block Block--redesign image-right elementor-section-height-default elementor-section-height-default" data-id="ee2cc70" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-38eeed5 wrapper" data-id="38eeed5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-5ad1a898 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5ad1a898" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-523bcb02" data-id="523bcb02" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-456f3461 tag elementor-widget elementor-widget-text-editor" data-id="456f3461" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Управление на знанията</p> </div> </div> <div class="elementor-element elementor-element-4700504f elementor-widget elementor-widget-heading" data-id="4700504f" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-1085">База знания като част от управлението на запитвания</h2> </div> </div> <div class="elementor-element elementor-element-96292db elementor-widget elementor-widget-text-editor" data-id="96292db" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Създайте бази знания за клиенти, които предпочитат възможностите за самообслужване вместо свързването с отдел клиентско обслужване. LiveAgent предлага адаптивен клиентски портал с база знания, която поддържа персонализирано брандиране. Добавете често задавани въпроси и фодуми за разговори. Дайте възможност на клиентите да си помогнат сами когато служителите ви са офлайн.</li> </ul> </div> </div> <div class="elementor-element elementor-element-5013a74e checklist elementor-widget elementor-widget-text-editor" data-id="5013a74e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Портал за самообслужване с пълен набор функции</li> <li>Клиентски портал, база знания, форуми и често задавани въпроси</li> </ul> </div> </div> <div class="elementor-element elementor-element-54eafe1b learn-more elementor-widget elementor-widget-text-editor" data-id="54eafe1b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.bg/softuer-za-baza-znaniya/" class=" icn-after-arrow-right" urlslab_href_old="https://www.liveagent.bg/software-baza-znaniya/" title="Открийте как софтуерът за база знания на LiveAgent подобрява самообслужването на клиентите! Насладете се на безплатен пробен период, гъвкави функции и напреднал инструмент за търсене. Подобрете клиентското изживяване с високо оценения софтуер за база знания." hreflang="bg-BG" onover-preload="1">Научете повече<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4f198f3e" data-id="4f198f3e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-56680727 elementor-widget elementor-widget-image" data-id="56680727" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/1d7e52d075c118744258cc403388f2be/ticketing_Knowledge_Base_software-1024x762.jpg.webp 1024w, https://www.liveagent.bg/wp/urlslab-download/aebadf015404c62b1b93b4ada740dea4/ticketing_Knowledge_Base_software-300x223.jpg.webp 300w, https://www.liveagent.bg/wp/urlslab-download/9ff23575a99a70e32587ef24409cba7d/ticketing_Knowledge_Base_software-768x572.jpg.webp 768w, https://www.liveagent.bg/wp/urlslab-download/f3ba110a5ffd0f599f125394338a830f/ticketing_Knowledge_Base_software-67x50.jpg.webp 67w, https://www.liveagent.bg/wp/urlslab-download/ecb319b0f4de77f390f8bccb848bf50f/ticketing_Knowledge_Base_software-34x25.jpg.webp 34w, https://www.liveagent.bg/wp/urlslab-download/e9ee09f0383191248c6327540aaf0cdd/ticketing_Knowledge_Base_software-450x335.jpg.webp 450w, https://www.liveagent.bg/wp/urlslab-download/45866328d62aa5cd43093b94279389d4/ticketing_Knowledge_Base_software-537x400.jpg.webp 537w, https://www.liveagent.bg/wp/urlslab-download/5ceacc6229f986e99f2d03a45a2b4d82/ticketing_Knowledge_Base_software-185x138.jpg.webp 185w, https://www.liveagent.bg/wp/urlslab-download/df3b934658b3cc1e80774955c29e70c1/ticketing_Knowledge_Base_software-110x82.jpg.webp 110w, https://www.liveagent.bg/wp/urlslab-download/6f0cc949fa20d8a3ee44bed818afd326/ticketing_Knowledge_Base_software-485x361.jpg.webp 485w, https://www.liveagent.bg/wp/urlslab-download/b0e65117855f82e1393fe25c00af380e/ticketing_Knowledge_Base_software.jpg.webp 1236w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/ef10d02267376f69e9efb1da08c84df2/ticketing_Knowledge_Base_software-1024x762.jpg 1024w, https://www.liveagent.bg/wp/urlslab-download/3c3062628dbf497e26d00518399b3d71/ticketing_Knowledge_Base_software-300x223.jpg 300w, https://www.liveagent.bg/wp/urlslab-download/d89f53c11082329e58fd797844eabea8/ticketing_Knowledge_Base_software-768x572.jpg 768w, https://www.liveagent.bg/wp/urlslab-download/d1df22348e44400fe16e7388800ee184/ticketing_Knowledge_Base_software-67x50.jpg 67w, https://www.liveagent.bg/wp/urlslab-download/49d4ea016edcd6d41b059e3d4662c9cb/ticketing_Knowledge_Base_software-34x25.jpg 34w, https://www.liveagent.bg/wp/urlslab-download/e06564c08e4356322c7a70d704c431cc/ticketing_Knowledge_Base_software-450x335.jpg 450w, https://www.liveagent.bg/wp/urlslab-download/bd577cb3414371316c061c0cfe3fe535/ticketing_Knowledge_Base_software-537x400.jpg 537w, https://www.liveagent.bg/wp/urlslab-download/6b857f9bac2b99a2d102fa3ff4c4290f/ticketing_Knowledge_Base_software-185x138.jpg 185w, https://www.liveagent.bg/wp/urlslab-download/05049a7ff1f595628563d9ef2dd28ca8/ticketing_Knowledge_Base_software-110x82.jpg 110w, https://www.liveagent.bg/wp/urlslab-download/86690f9ad0bf6c09396cea94b7c8eb37/ticketing_Knowledge_Base_software-485x361.jpg 485w, https://www.liveagent.bg/wp/urlslab-download/691117c86b6b8d79edc45361249ccfc8/ticketing_Knowledge_Base_software.jpg 1236w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/1d7e52d075c118744258cc403388f2be/ticketing_Knowledge_Base_software-1024x762.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="762" class="attachment-large size-large wp-image-634492" alt="LiveAgent - knowledge base software" data-src="https://www.liveagent.bg/wp/urlslab-download/ef10d02267376f69e9efb1da08c84df2/ticketing_Knowledge_Base_software-1024x762.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="54"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-2279fb6f elementor-section-full_width Block Block--redesign Block--redesign__basic elementor-section-height-default elementor-section-height-default" data-id="2279fb6f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1587748 wrapper" data-id="1587748" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1153d96e elementor-widget elementor-widget-heading" data-id="1153d96e" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-1072">Как може онлайн софтуерът за управление на запитвания да помогне на бизнеса ви?</h2> </div> </div> <div class="elementor-element elementor-element-38de704a elementor-widget elementor-widget-text-editor" data-id="38de704a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Разгледайте как управлението на запитвания може да ви помогне да обработвате запитванията от клиенти, да повишите задържането на клиенти или да подобрите удовлетвореността им.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-432dfb1c IconTabs Block Block-orange--glass Block--redesign elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="432dfb1c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-475d3402" data-id="475d3402" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-275b44ff elementor-icon-list--layout-inline IconTabs__tabs elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="275b44ff" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items elementor-inline-items"> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#podobrteUdovletvorenieto" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG"> <span class="elementor-icon-list-icon"> <svg xmlns="http://www.w3.org/2000/svg" clip-rule="evenodd" fill-rule="evenodd" stroke-linejoin="round" stroke-miterlimit="2" viewbox="0 0 26 24"><g transform="matrix(.935322 0 0 .969781 1.34664 1.49103)"><path d="m-1.44-1.537h27.582v23.864h-27.582z" fill="none"></path><g transform="matrix(1.06915 0 0 1.03116 -.08543 -.2188)"><path d="m21.267 2.118.848-.848zm.021 9.622.849.848zm-.069.068-.837-.86-.012.012zm-19.222-9.811.849.849zm-.001 9.642.849-.848zm0 .001.849-.848zm.051.051-.849.848zm0 .008.848-.849zm11.055 8.226-.849-.848zm-2.829 0-.848.849zm1.473-17.927.831.866zm10.369-.728c-3.088-3.089-8.068-3.144-11.2-.137l1.662 1.731c2.185-2.097 5.671-2.067 7.841.103zm.022 11.318c3.123-3.123 3.106-8.19-.022-11.318l-1.697 1.697c2.198 2.198 2.201 5.746.022 7.924zm-.082.081c.028-.027.055-.054.082-.081l-1.697-1.697c-.019.019-.038.038-.058.057zm-1.685-1.709-8.117 8.117 1.697 1.697 8.117-8.117zm-9.248 8.117-8.227-8.227-1.697 1.697 8.227 8.227zm-9.974-6.588.05.05 1.697-1.697-.05-.05zm.001-11.34c-3.131 3.131-3.132 8.207-.001 11.339l1.697-1.697c-2.193-2.194-2.193-5.751.001-7.945zm11.34 0c-3.132-3.132-8.209-3.132-11.34 0l1.697 1.697c2.194-2.194 5.752-2.194 7.946 0zm-9.644 11.339c.476-.476.461-1.235 0-1.697l-1.697 1.697c-.461-.461-.476-1.221 0-1.696zm0-1.696c.468.468.468 1.228 0 1.696l-1.697-1.696c-.469.468-.469 1.228 0 1.697zm.05 1.751c.47-.47.47-1.231 0-1.701l-1.697 1.697c-.467-.467-.467-1.225 0-1.693zm0-1.693c.468.468.468 1.226 0 1.693l-1.697-1.697c-.47.47-.47 1.232 0 1.701zm9.358 8.227c-.312.312-.819.312-1.131 0l-1.697 1.697c1.249 1.25 3.276 1.25 4.525 0zm-1.461-16.231c.496.496 1.289.494 1.785.018l-1.662-1.731c.437-.42 1.136-.422 1.574.016z" fill-rule="nonzero"></path><path d="m4.669 17.429h13.24l-.017-.616c-.095-3.542-3.03-6.394-6.603-6.394s-6.507 2.852-6.603 6.394zm11.971-1.2h-10.702c.374-2.604 2.639-4.61 5.351-4.61s4.977 2.006 5.351 4.61z"></path><path d="m11.423 3.409c-2.083 0-3.774 1.692-3.774 3.775s1.691 3.775 3.774 3.775 3.775-1.692 3.775-3.775-1.692-3.775-3.775-3.775zm0 1.2c1.421 0 2.575 1.154 2.575 2.575s-1.154 2.575-2.575 2.575-2.574-1.154-2.574-2.575 1.153-2.575 2.574-2.575z"></path><path d="m9.71 18.585 1.258 2.145c.238.408.827.411 1.069.002l1.258-2.147c.076-.129.103-.281.074-.43.002.008-1.256-7.069-1.256-7.069-.121-.681-1.1-.681-1.221 0 0 0-1.258 7.079-1.258 7.079-.024.147.003.294.076.42zm1.144-.422.649 1.107.649-1.107-.649-3.653z"></path></g></g></svg> </span> <span class="elementor-icon-list-text">По-високо удовлетворение</span> </a> </li> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#povishetePechalbite" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG"> <span class="elementor-icon-list-icon"> <svg xmlns="http://www.w3.org/2000/svg" clip-rule="evenodd" fill-rule="evenodd" stroke-linejoin="round" stroke-miterlimit="2" viewbox="0 0 27 24"><g transform="matrix(.887368 0 0 1.04923 .982991 1.90721)"><path d="m-1.108-1.818h29.676v22.5h-29.676z" fill="none"></path><path d="m12.871 2.037.849-.848-.006-.006zm0 0-.848.849.005.005zm-9.836 0 .849.849zm0 9.836.854-.843-.005-.005zm0 0-.854.843.006.006zm.001.001.849-.848zm19.57.21-.83-.867-.009.009-.01.009zm.111-.109.849.848zm-.022-9.814-.848.848zm-11.186 18.192.848-.849zm1.474-18.314.831.866zm-9.895 9.893.849-.848zm0-.006.849-.848zm8.935-9.04.001.001 1.697-1.697-.001-.001zm.005.005 1.686-1.708zm-8.144-.005c2.247-2.248 5.891-2.248 8.139 0l1.697-1.697c-3.185-3.185-8.349-3.185-11.533 0zm0 8.139c-2.248-2.248-2.248-5.892 0-8.139l-1.697-1.697c-3.185 3.185-3.185 8.348 0 11.533zm.005.005-1.708 1.686zm-.004-.004-.001-.001-1.697 1.697.001.001zm.052.052-.052-.052-1.697 1.697.052.052zm8.42 8.426-8.42-8.42-1.697 1.697 8.42 8.42zm9.4-8.269-8.269 8.269 1.697 1.697 8.269-8.269zm.112-.109c-.031.031-.062.061-.093.091l1.659 1.734c.044-.042.088-.085.131-.128zm-.022-8.117c2.251 2.251 2.254 5.885.022 8.117l1.697 1.697c3.176-3.176 3.159-8.33-.022-11.511zm-8.033-.104c2.238-2.149 5.81-2.119 8.033.104l1.697-1.697c-3.142-3.142-8.207-3.197-11.392-.139zm-3.154 18.296c1.25 1.25 3.276 1.25 4.525 0l-1.697-1.697c-.312.313-.819.313-1.131 0zm1.492-20.028c.429-.412 1.126-.425 1.569.017l-1.697 1.697c.503.503 1.299.489 1.79.018zm-9.912 9.908c-.47.469-.47 1.23 0 1.7l1.697-1.697c.468.468.468 1.226 0 1.694zm0 1.694c-.468-.468-.468-1.226 0-1.694l1.697 1.697c.469-.47.469-1.231 0-1.7z" fill-rule="nonzero" transform="matrix(1.12693 0 0 .95308 -.75243 -.551433)"></path><path d="m16.225 8.007c0-1.383-1.12-2.503-2.502-2.503s-2.503 1.12-2.503 2.503c0 1.382 1.121 2.502 2.503 2.502v-1.2c-.72 0-1.303-.583-1.303-1.302 0-.72.583-1.303 1.303-1.303.719 0 1.302.583 1.302 1.303z" transform="matrix(1.12693 0 0 .95308 -1.87936 -.551433)"></path><path d="m11.22 11.812c0 1.382 1.12 2.502 2.503 2.502 1.382 0 2.502-1.12 2.502-2.502s-1.12-2.503-2.502-2.503v1.2c.719 0 1.302.583 1.302 1.303 0 .719-.583 1.302-1.302 1.302-.72 0-1.303-.583-1.303-1.302z" transform="matrix(1.12693 0 0 .95308 -1.87936 -.551433)"></path><g transform="matrix(1.12693 0 0 .95308 -2.23469 -1.81772)"><path d="m14.534 15.293c0-.139-.112-.251-.251-.251s-.251.112-.251.251v1.006c0 .138.112.251.251.251s.251-.113.251-.251zm-1.999-2.136c0 .221-.179.401-.401.401-.221 0-.401-.18-.401-.401 0-.222.18-.401.401-.401.222 0 .401.179.401.401zm3.797-3.799c0 .221-.18.4-.401.4s-.401-.179-.401-.4c0-.222.18-.401.401-.401s.401.179.401.401zm-1.798-3.117c0-.139-.112-.252-.251-.252s-.251.113-.251.252v1.006c0 .138.112.251.251.251s.251-.113.251-.251z"></path><path d="m14.786 15.293c0-.278-.225-.503-.503-.503-.277 0-.503.225-.503.503v1.006c0 .277.226.503.503.503.278 0 .503-.226.503-.503zm-.503 1.006v-1.006zm-1.497-3.142c0-.361-.292-.653-.652-.653s-.652.292-.652.653c0 .36.292.652.652.652s.652-.292.652-.652zm-.503 0c0 .082-.066.149-.149.149-.082 0-.149-.067-.149-.149 0-.083.067-.15.149-.15.083 0 .149.067.149.15zm4.3-3.799c0-.361-.292-.653-.652-.653s-.652.292-.652.653c0 .36.292.652.652.652s.652-.292.652-.652zm-.503 0c0 .082-.066.149-.149.149s-.149-.067-.149-.149c0-.083.066-.15.149-.15s.149.067.149.15zm-1.294-3.117c0-.278-.225-.503-.503-.503-.277 0-.503.225-.503.503v1.006c0 .277.226.503.503.503.278 0 .503-.226.503-.503zm-.503 1.006v-1.006z"></path></g></g></svg> </span> <span class="elementor-icon-list-text">По-високи печалби</span> </a> </li> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#loyalnostKymBranda" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG"> <span class="elementor-icon-list-icon"> <svg xmlns="http://www.w3.org/2000/svg" viewbox="0 0 29 19" fill-rule="evenodd" clip-rule="evenodd" stroke-linejoin="round" stroke-miterlimit="2"><path d="M18.209 12.648l2.767-2.676a.602.602 0 0 0-.345-1.027l-3.888-.47-1.801-3.35a.6.6 0 0 0-1.068.022l-1.662 3.415-3.814.604a.6.6 0 0 0-.312 1.034l2.834 2.607-.621 3.739a.599.599 0 1 0 .874.628l3.403-1.814 3.473 1.679a.599.599 0 0 0 .852-.649l-.692-3.742zm-1.065-.639a.597.597 0 0 0-.173.54l.534 2.894-2.681-1.296a.598.598 0 0 0-.543.01l-2.599 1.385.475-2.859a.6.6 0 0 0-.186-.539l-2.159-1.987 2.896-.458a.601.601 0 0 0 .446-.33l1.286-2.643 1.393 2.592a.6.6 0 0 0 .457.311l2.946.356-2.092 2.024z"></path><path d="M26.624 15.555l1.842-1.818a.601.601 0 0 0-.348-1.023l-2.583-.319-1.198-2.272a.6.6 0 1 0-1.072.021l-1.106 2.317-2.532.409a.6.6 0 0 0-.315 1.03l1.886 1.771-.413 2.541a.6.6 0 0 0 .878.623l2.26-1.228 2.305 1.137a.598.598 0 0 0 .856-.645l-.46-2.544zm-1.068-.632a.598.598 0 0 0-.169.534l.304 1.684-1.516-.748a.601.601 0 0 0-.552.011l-1.457.792.268-1.648a.602.602 0 0 0-.181-.534l-1.23-1.154 1.638-.264a.598.598 0 0 0 .446-.334l.726-1.522.786 1.492a.601.601 0 0 0 .458.316l1.664.205-1.185 1.17zm-17.655.632l1.842-1.818a.601.601 0 0 0-.348-1.023l-2.583-.319-1.198-2.272a.602.602 0 0 0-.543-.321.602.602 0 0 0-.529.342l-1.105 2.317-2.533.409a.602.602 0 0 0-.315 1.03l1.887 1.771-.414 2.541a.6.6 0 0 0 .879.623L5.2 17.607l2.306 1.137a.6.6 0 0 0 .856-.645l-.461-2.544zm-1.068-.632a.6.6 0 0 0-.169.534l.305 1.684-1.517-.748a.601.601 0 0 0-.552.011l-1.457.792.268-1.648a.6.6 0 0 0-.181-.534L2.3 13.86l1.639-.264a.596.596 0 0 0 .445-.334l.726-1.522.787 1.492a.598.598 0 0 0 .457.316l1.664.205-1.185 1.17z"></path><path d="M21.116 4.358l-1.175 1.921a.416.416 0 0 0 .138.572l.109.03-.11-.03c.197.12.453.058.573-.138l1.175-1.921a.416.416 0 0 0-.138-.572l-.108.385.108-.385a.416.416 0 0 0-.572.138zm-.82 2.138l-.108.385.108-.385zm1.175-1.921l-1.175 1.921 1.175-1.921zm0 0l.11.03-.11-.03zm0 0z"></path><path d="M13.898.416v2.497a.416.416 0 0 0 .832 0V.416a.416.416 0 1 0-.832 0zm.416 0v0zm0 0z"></path><path d="M7.32 4.947L8.4 6.713a.417.417 0 1 0 .71-.434L8.03 4.513a.416.416 0 1 0-.71.434zm.355-.217l1.08 1.766-1.08-1.766z"></path></svg> </span> <span class="elementor-icon-list-text">Изграждане на лоалност към бранда</span> </a> </li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-19952c21 IconTabs__content" data-id="19952c21" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-767219e8 IconTabs__block active wrapper__wide wrapper elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="767219e8" data-element_type="section" id="improveSatisfaction"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-75d7666a" data-id="75d7666a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4bf13956 tag elementor-widget elementor-widget-text-editor" data-id="4bf13956" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Удовлетворете клиентите си</p> </div> </div> <div class="elementor-element elementor-element-33f31cf5 elementor-widget elementor-widget-heading" data-id="33f31cf5" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-"><a href="/features/real-time-typing-view/">Подобрете удовлетвореността на клиентите си</a></h2> </div> </div> <div class="elementor-element elementor-element-24d1c62c elementor-widget elementor-widget-text-editor" data-id="24d1c62c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Удовлетворете клиентите си със система за управление на запитвания, която може да ви помогне да осигурите по-бързи и по-информирани отговори. Предложете удобство на клиентите си и отговаряйте в множество канали, като същевременно поддържате всичко подредено.</p> </div> </div> <div class="elementor-element elementor-element-4110b431 checklist elementor-widget elementor-widget-text-editor" data-id="4110b431" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Удовлетворявайте клиентите си с бързи и информативни отговори</li> <li>Осигурете обслужване в множество канали за комуникация</li> </ul> </div> </div> <div class="elementor-element elementor-element-59e9758 learn-more elementor-widget elementor-widget-text-editor" data-id="59e9758" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.bg/prouchvaniya/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="Доброто клиентско обслужване е ключов фактор за задържане на клиенти и успешна конкуренция в пазара. Организиран екип и ясна мисия на компанията са от съществено значение за постигане на тази цел. Показателите за клиентско обслужване и обучението на сътрудниците по тази тема също са важни. Нарушаването на очакванията на съвременните клиенти може да доведе до загуба на лоялност и приходи." hreflang="bg-BG" onover-preload="1">Намерете още статистически данни<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-21b1dbfd IconTabs__block--chart" data-id="21b1dbfd" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4d8f1ba2 elementor-widget elementor-widget-image" data-id="4d8f1ba2" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.bg/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="55"> </div> </div> <div class="elementor-element elementor-element-42806c8a IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="42806c8a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>80 %</p> </div> </div> <div class="elementor-element elementor-element-c8c0874 IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="c8c0874" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>от клиентите очакват скорост и удобство</strong></p> <p>По-голямата част от клиентите смятат, че важните елементи на клиентското обслужвне са скорост, компетентна помощ, удобство и дружелюбност.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3010e3be wrapper__wide wrapper IconTabs__block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3010e3be" data-element_type="section" id="increaseEarnings"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-64e94b7c" data-id="64e94b7c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3cdd68af tag elementor-widget elementor-widget-text-editor" data-id="3cdd68af" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Повишете възвръщаемостта на инвестициите</p> </div> </div> <div class="elementor-element elementor-element-424484b8 elementor-widget elementor-widget-heading" data-id="424484b8" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-"><a href="/features/real-time-typing-view/">Повишете приходите си</a></h2> </div> </div> <div class="elementor-element elementor-element-50ec3101 elementor-widget elementor-widget-text-editor" data-id="50ec3101" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Клиентите оценяват доброто клиентско обслужване във всеки бизнес. Повишете приходите си с по-бързо и надеждно обслужване, като същевременно намалите разходите в отдела за клиентско обслужване с една специализирана хелп деск система за управление на запитвания.</p> </div> </div> <div class="elementor-element elementor-element-395586dc checklist elementor-widget elementor-widget-text-editor" data-id="395586dc" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Намалете разходите за клиентско обслужване с LiveAgent</li> <li>Повишете приходите си като осигурите надеждна поддръжка</li> </ul> </div> </div> <div class="elementor-element elementor-element-761d04a learn-more elementor-widget elementor-widget-text-editor" data-id="761d04a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.bg/prouchvaniya/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="Доброто клиентско обслужване е ключов фактор за задържане на клиенти и успешна конкуренция в пазара. Организиран екип и ясна мисия на компанията са от съществено значение за постигане на тази цел. Показателите за клиентско обслужване и обучението на сътрудниците по тази тема също са важни. Нарушаването на очакванията на съвременните клиенти може да доведе до загуба на лоялност и приходи." hreflang="bg-BG" onover-preload="1">Намерете още статистически данни<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-62831867 IconTabs__block--chart" data-id="62831867" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-25a8623e elementor-widget elementor-widget-image" data-id="25a8623e" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.bg/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="56"> </div> </div> <div class="elementor-element elementor-element-5a7c72c2 IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="5a7c72c2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>86 %</p> </div> </div> <div class="elementor-element elementor-element-55b0c6a9 IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="55b0c6a9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>са склонни да платят за добро обслужване</strong></p> <p>Намалете разходите си, докато същевременно печелите повече. Клиентиет винаги са склонни да плащат повече за отлично клиентско изживяване.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-48c444cd wrapper__wide wrapper IconTabs__block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="48c444cd" data-element_type="section" id="brandLoyalty"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4ce354d4" data-id="4ce354d4" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-112f611 tag elementor-widget elementor-widget-text-editor" data-id="112f611" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Спечелете лоялност</p> </div> </div> <div class="elementor-element elementor-element-6f7ad56a elementor-widget elementor-widget-heading" data-id="6f7ad56a" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-"><a href="/features/real-time-typing-view/">Изградете клиентска лоялност</a></h2> </div> </div> <div class="elementor-element elementor-element-5bbe61cc elementor-widget elementor-widget-text-editor" data-id="5bbe61cc" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Благодарните клиенти винаги оценяват доброто обслужване и компетентна помощ от сътрудниците обслужване на клиенти. Подобрте клиентското си обслужване в периоди с голям обем запитвания и изградете силна клиентска лоялност с отлични взаимодействия.</p> </div> </div> <div class="elementor-element elementor-element-17f1c8e7 checklist elementor-widget elementor-widget-text-editor" data-id="17f1c8e7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Изградете клиентска лоялност във всеки предпочитан канал</li> <li>Привлечете лоялни клиенти, които ще се връщат, за да правят нови покупки</li> </ul> </div> </div> <div class="elementor-element elementor-element-db7c627 learn-more elementor-widget elementor-widget-text-editor" data-id="db7c627" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.bg/prouchvaniya/" class=" icn-after-arrow-right" urlslab_href_old="/research" title="Доброто клиентско обслужване е ключов фактор за задържане на клиенти и успешна конкуренция в пазара. Организиран екип и ясна мисия на компанията са от съществено значение за постигане на тази цел. Показателите за клиентско обслужване и обучението на сътрудниците по тази тема също са важни. Нарушаването на очакванията на съвременните клиенти може да доведе до загуба на лоялност и приходи." hreflang="bg-BG" onover-preload="1">Намерете още статистически данни<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-13bf2119 IconTabs__block--chart" data-id="13bf2119" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-503534d elementor-widget elementor-widget-image" data-id="503534d" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.bg/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="57"> </div> </div> <div class="elementor-element elementor-element-102a55c2 IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="102a55c2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>73%</p> </div> </div> <div class="elementor-element elementor-element-4e1f6b5e IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="4e1f6b5e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>По-високо ниво на удовлетвореност</strong></p> <p>Осигурете персонализирани разходи и оставете клиентите си доволни. Нашият лайв чат софтуер с пълен набор функции може да ви помогне с клиентската удовлетвореност и отлично преживяване за служителите.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-f422a81 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="f422a81" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c70a07b" data-id="c70a07b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-501678b elementor-widget elementor-widget-heading" data-id="501678b" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-1083"><span class="highlight-gradient">Спестете повече</span> от софтуер за билети</h2> </div> </div> <div class="elementor-element elementor-element-c4162ab elementor-widget elementor-widget-text-editor" data-id="c4162ab" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p style="text-align: center;">Подобрете управлението на обслужването на клиенти на достъпна цена. Вземете правилните функции за взаимодействие с клиентите и спестете пари от вашето решение за билети.</p> </div> </div> <div class="elementor-element elementor-element-69721f3 elementor-widget elementor-widget-shortcode" data-id="69721f3" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div data-widget> <link data-href="https://www.liveagent.bg/app/themes/liveagent/apps/web-calc-featured/build/static/css/main.css?241122104000" rel="stylesheet"> <div id="calcfeaturedWrapper"> <div id="calcfeatured" dir="ltr" class="calcfeatured--main"></div> </div> <script> (() => { sessionStorage.setItem('WebCalcFeatured', '["ticketing"]'); })() </script> <script data-src="https://www.liveagent.bg/app/themes/liveagent/apps/web-calc-featured/build/static/js/main.js?241122104000"></script> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-d2fe007 Block Block--redesign Block--redesign__testimonials Block--background elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="d2fe007" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0eea342 wrapper" data-id="0eea342" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-ead4406 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="ead4406" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b377a8a" data-id="b377a8a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-775a4a5 tag elementor-widget elementor-widget-text-editor" data-id="775a4a5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Отзиви</p> </div> </div> <div class="elementor-element elementor-element-421c970 elementor-widget elementor-widget-heading" data-id="421c970" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-liveagent"> Вземете <br>софтуера за билети LiveAgent и се присъединете към 7000 щастливи клиенти</h2> </div> </div> <div class="elementor-element elementor-element-31e3740 elementor-widget elementor-widget-html" data-id="31e3740" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.bg/testov-period/" class="Button Button--full" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"><span>Тест период БЕЗПЛАТНО</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-903dedc" data-id="903dedc" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-26e9f10 elementor-widget elementor-widget-shortcode" data-id="26e9f10" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="SliderTestimonials__slider--horizontal"> <section class="slider splide"> <div class="splide__track"> <ul class="splide__list"> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/55678c880e219df04692dcdf38e7a2df/Roman-Bosch-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/2b2a0c6f26df68f8d70c01b0d3885eac/Roman-Bosch-110x110.jpg" alt="Роман Бош" data-src="https://www.liveagent.bg/wp/urlslab-download/2b2a0c6f26df68f8d70c01b0d3885eac/Roman-Bosch-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="58"></picture> </div> <div class="SliderTestimonials__slider__content"> Удоволствие е да имаме страхотен портал, подобряващ обслужването на нашите клиенти <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Роман Бош</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Partly</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/5266401eda889df5864bcfdef7121300/partly-logo-black-185x57.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/4d0441f1a1d7e9d4fd7163d10e03c7c8/partly-logo-black-185x57.png" alt="Partly" data-src="https://www.liveagent.bg/wp/urlslab-download/4d0441f1a1d7e9d4fd7163d10e03c7c8/partly-logo-black-185x57.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="59"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/f7001497e641121d5664a246287192e1/christine_preusler-101x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/a7beba21fe9f35db9875ecc3ffbea8e4/christine_preusler-101x110.jpg" alt="Кристин Пройслер" data-src="https://www.liveagent.bg/wp/urlslab-download/a7beba21fe9f35db9875ecc3ffbea8e4/christine_preusler-101x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="60"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent дава възможност на нашите сътрудници да предоставят по-добра, по-бърза и по-точна поддръжка. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Кристин Пройслер</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>HostingAdvice</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/7542ef290a14d95bafdb2549300661ec/hosting-advice-logo-black-185x23.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/36c1b689839d9c00ae636f88db3d5a0d/hosting-advice-logo-black-185x23.png" alt="HostingAdvice" data-src="https://www.liveagent.bg/wp/urlslab-download/36c1b689839d9c00ae636f88db3d5a0d/hosting-advice-logo-black-185x23.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="61"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/1b9cabe76af71cac6d5d8d3becd3af4c/Karl-Dieterich-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/41d75abde7ffd22fc89182250aa9aa02/Karl-Dieterich-110x110.jpg" alt="Карл Дитерих" data-src="https://www.liveagent.bg/wp/urlslab-download/41d75abde7ffd22fc89182250aa9aa02/Karl-Dieterich-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="62"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent ни помогна да постигнем 2 важни цели: повишаване на удовлетвореността на клиентите и продажбите. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Карл Дитерих</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Covomo</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/85153c696b272730d5f8bb05439785dc/covomo-185x34.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/517f98a1b3691b7ed874d301ae4cc848/covomo-185x34.png" alt="Covomo" data-src="https://www.liveagent.bg/wp/urlslab-download/517f98a1b3691b7ed874d301ae4cc848/covomo-185x34.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="63"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/2dcbad94ef3e03d749d0186344dc6124/Hendrik-Henze-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/169c85922a8b1aefa5430442eb4738fd/Hendrik-Henze-110x110.jpg" alt="Хендрик Хенце" data-src="https://www.liveagent.bg/wp/urlslab-download/169c85922a8b1aefa5430442eb4738fd/Hendrik-Henze-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="64"></picture> </div> <div class="SliderTestimonials__slider__content"> Използваме LiveAgent от август и сме наистина доволни от него. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Хендрик Хенце</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>HEWO Интернет маркетинг</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/a2bed2bd5fe0d09aaf391ad5d23117b3/hewo_logo_seo-4-185x60.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/7eff8dfdf0664b530e5f716635255484/hewo_logo_seo-4-185x60.png" alt="HEWO Интернет маркетинг" data-src="https://www.liveagent.bg/wp/urlslab-download/7eff8dfdf0664b530e5f716635255484/hewo_logo_seo-4-185x60.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="65"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/04140fbc6a59ac09024bd99d08e43771/Razvan-Sava-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/f69ed1b9850d801a80e23180bf6dd356/Razvan-Sava-110x110.jpg" alt="Разван Сава" data-src="https://www.liveagent.bg/wp/urlslab-download/f69ed1b9850d801a80e23180bf6dd356/Razvan-Sava-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="66"></picture> </div> <div class="SliderTestimonials__slider__content"> Откакто използваме LiveAgent времето за реакция се подобри с 60%. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Разван Сава</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Webmaster Deals</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/9180875543ec39d9dddf771f6e895ec3/webmaster-deals-logo-185x51.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/e90d7e1945153b8710ebc719c6332cca/webmaster-deals-logo-185x51.jpg" alt="Webmaster Deals" data-src="https://www.liveagent.bg/wp/urlslab-download/e90d7e1945153b8710ebc719c6332cca/webmaster-deals-logo-185x51.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="67"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/0351e23ab3d7e015aecd48df56a34d16/Taras-Baca-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/35b44d418657b00fa609d576940dab3d/Taras-Baca-110x110.jpg" alt="Тараш Бака" data-src="https://www.liveagent.bg/wp/urlslab-download/35b44d418657b00fa609d576940dab3d/Taras-Baca-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="68"></picture> </div> <div class="SliderTestimonials__slider__content"> Нашият процент на реализация на платени клиенти се покачи с 325% през първия месец, в който настроихме и започнахме активно... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Тараш Бака</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>XperienceHR</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/7ca6e8dcea1f5f980b3645b11c29b825/xperiencehr_logo_color-185x29.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/27d0a40b6d8d6890c2380d178c1fe087/xperiencehr_logo_color-185x29.png" alt="XperienceHR" data-src="https://www.liveagent.bg/wp/urlslab-download/27d0a40b6d8d6890c2380d178c1fe087/xperiencehr_logo_color-185x29.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="69"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Андрей Фтомин" data-src="https://www.liveagent.bg/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="70"></picture> </div> <div class="SliderTestimonials__slider__content"> Трябва да кажа, че Никога не съм имал опит с такъв професионален подход към клиентите. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Андрей Фтомин</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TAZAR Group</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/2ea87bb44b59b2cc4753630ba14107b9/tazar-group-logo-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/0347ebd0e99780beda487c1328938eb9/tazar-group-logo-185x43.png" alt="TAZAR Group" data-src="https://www.liveagent.bg/wp/urlslab-download/0347ebd0e99780beda487c1328938eb9/tazar-group-logo-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="71"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/14ca1621587296224d54f083920b9733/Matt-Janaway-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/ea4274efb9b4c7c9e71fa14ebcf96d13/Matt-Janaway-110x110.jpg" alt="Мат Джеийнвей" data-src="https://www.liveagent.bg/wp/urlslab-download/ea4274efb9b4c7c9e71fa14ebcf96d13/Matt-Janaway-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="72"></picture> </div> <div class="SliderTestimonials__slider__content"> Считаме, LiveAgent за най- доброто решение досега. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Мат Джеийнвей</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>The Workplace Depot</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/42fcb91f599c61212e0a02d691dd902b/the-workplace-depot-185x124.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/51130ab4bfa75cb8a6ece119be6e7901/the-workplace-depot-185x124.png" alt="The Workplace Depot" data-src="https://www.liveagent.bg/wp/urlslab-download/51130ab4bfa75cb8a6ece119be6e7901/the-workplace-depot-185x124.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="73"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/5bcfa606493e80d833406b354e01fadf/Viviane-Carter-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/510950769e0357c00cc28ffc36c3666c/Viviane-Carter-110x110.jpg" alt="Viviane Carter" data-src="https://www.liveagent.bg/wp/urlslab-download/510950769e0357c00cc28ffc36c3666c/Viviane-Carter-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="74"></picture> </div> <div class="SliderTestimonials__slider__content"> Ние използваме LiveAgent за всички наши ecommerce уеб сайтове. Този инструмент е лесен и увеличава нашата продуктивност. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Viviane Carter</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>CSI Products</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/ffa4046fa61ea28b504396bfa079b9b4/csi-products-logo-185x75.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/ee2a757bcfceeeb29ad936d7fe55823b/csi-products-logo-185x75.png" alt="CSI Products" data-src="https://www.liveagent.bg/wp/urlslab-download/ee2a757bcfceeeb29ad936d7fe55823b/csi-products-logo-185x75.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="75"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/84839b7e02d867977ea22a06c313a635/Christian-Lange-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/d5d97f3165f7477b99cc462003b87da5/Christian-Lange-110x110.jpg" alt="Christian Lange" data-src="https://www.liveagent.bg/wp/urlslab-download/d5d97f3165f7477b99cc462003b87da5/Christian-Lange-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="76"></picture> </div> <div class="SliderTestimonials__slider__content"> Заедно с LiveAgent ние можем да предложим пълно обслужване на нашите клиенти независимо къде са <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Christian Lange</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Lucky-Bike</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/cea1bd3ce2795f99717570423ceaca6e/lucky-bike-185x104.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/f2760bff00d5f9e497edb653cc7577d3/lucky-bike-185x104.png" alt="Lucky-Bike" data-src="https://www.liveagent.bg/wp/urlslab-download/f2760bff00d5f9e497edb653cc7577d3/lucky-bike-185x104.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="77"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/7b09481d20e7418c1a863b32bf71e934/Jens-Malmqvist-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/eb4eb7a35fd2b69722b0082c2b43677a/Jens-Malmqvist-110x110.jpg" alt="Йенс Малмквист" data-src="https://www.liveagent.bg/wp/urlslab-download/eb4eb7a35fd2b69722b0082c2b43677a/Jens-Malmqvist-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="78"></picture> </div> <div class="SliderTestimonials__slider__content"> Препоръчвам LiveAgent на всеки един, който се интересува от това, как да подобри своето клиентско обслужване и да го направи... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Йенс Малмквист</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Projure</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/7e28abdb7f81f495914999fbacd2b2d6/projure-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/16bc1194632b77bf88cf731acee76010/projure-185x185.png" alt="Projure" data-src="https://www.liveagent.bg/wp/urlslab-download/16bc1194632b77bf88cf731acee76010/projure-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="79"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Катана Александру" data-src="https://www.liveagent.bg/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="80"></picture> </div> <div class="SliderTestimonials__slider__content"> Сигурна съм, че щяхме да прекарваме 90% от деня си в подреждането на имейли, ако нямахме LiveAgent. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Катана Александру</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Websignal</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/65c57820d69b8e63ae6b02034ed6e8eb/logo-websignal-1-185x38.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/b9f0d31809bde5c717bdb3a05ab7858f/logo-websignal-1-185x38.png" alt="Websignal" data-src="https://www.liveagent.bg/wp/urlslab-download/b9f0d31809bde5c717bdb3a05ab7858f/logo-websignal-1-185x38.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="81"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/3dc53719c6a562f800eacead956ab11e/JanWienk.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/0e4a39a3f4c7d0d4aaabedac889187f1/JanWienk.jpg" alt="Ян Виенк" data-src="https://www.liveagent.bg/wp/urlslab-download/0e4a39a3f4c7d0d4aaabedac889187f1/JanWienk.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="82"></picture> </div> <div class="SliderTestimonials__slider__content"> С LiveAgent сме в състояние да поддържаме нашите играчи щастливи, като им предлагаме по- ефикасна поддръжка, в резултат на по... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Ян Виенк</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>All British Casino</span> <div class="SliderTestimonials__slider__logo"> <img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/51b5f9be5af469c1df1858b9470159cb/all-british-casino.svg" alt="All British Casino" data-src="https://www.liveagent.bg/wp/urlslab-download/51b5f9be5af469c1df1858b9470159cb/all-british-casino.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="83"> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/ca639c696fc54c87f6c0a0b6fd8e221f/Allan-Bjerkan.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/b7f8ba9d8dd04ab96e0fe3f6bc5f73d5/Allan-Bjerkan.jpg" alt="Алан Бьеркан" data-src="https://www.liveagent.bg/wp/urlslab-download/b7f8ba9d8dd04ab96e0fe3f6bc5f73d5/Allan-Bjerkan.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="84"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent е надежден, на разумна цена и е просто страхотен избор за всеки един забързан онлайн бизнес! <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Алан Бьеркан</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Norske Automaten</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/d8c238ded19b257c64f660481f58cde8/norske_logo-185x40.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/5cd7b085dcb3e8c2e297eb9aa12f0078/norske_logo-185x40.png" alt="Norske Automaten" data-src="https://www.liveagent.bg/wp/urlslab-download/5cd7b085dcb3e8c2e297eb9aa12f0078/norske_logo-185x40.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="85"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/b6cf5c5a045cf10001544a6987c56ae8/Sissy-B%25C3%25B6ttcher-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/956e7c97542d335154ae9e8e0723b1f2/Sissy-B%25C3%25B6ttcher-110x110.jpg" alt="Сиси Бьотхер" data-src="https://www.liveagent.bg/wp/urlslab-download/956e7c97542d335154ae9e8e0723b1f2/Sissy-B%25C3%25B6ttcher-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="86"></picture> </div> <div class="SliderTestimonials__slider__content"> Харесва ни, защото е лесен за употреба и предлага страхотна функционалност, като полезни характеристики за докладване. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Сиси Бьотхер</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Study Portals</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/da5ed95a405ea4a21da0dcbccca3c802/study-portals-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/a4307768a34a9330e155a6073d6898bb/study-portals-185x43.png" alt="Study Portals" data-src="https://www.liveagent.bg/wp/urlslab-download/a4307768a34a9330e155a6073d6898bb/study-portals-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="87"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/c8cd6db42841ae03dac8d46e68d37360/Peter-Koning-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/019a36ab16897f3a6ebbdd20eb62fd30/Peter-Koning-110x110.jpg" alt="Петер Конинг" data-src="https://www.liveagent.bg/wp/urlslab-download/019a36ab16897f3a6ebbdd20eb62fd30/Peter-Koning-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="88"></picture> </div> <div class="SliderTestimonials__slider__content"> Обичаме LiveAgent - помага ни да поддържаме нашите клиенти по лесен начин. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Петер Конинг</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TypoAssassin</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/4ee654441e2dc6b1889977dc2b4d38bb/typoassassin-185x21.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/41b9d02ff4812efbca5a05c4b81982c4/typoassassin-185x21.png" alt="TypoAssassin" data-src="https://www.liveagent.bg/wp/urlslab-download/41b9d02ff4812efbca5a05c4b81982c4/typoassassin-185x21.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="89"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Аранзазу Ф" data-src="https://www.liveagent.bg/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="90"></picture> </div> <div class="SliderTestimonials__slider__content"> Харесва ни да предлагаме на нашите клиенти най- доброто преживяване при поддръжката. Затова избрахме LiveAgent. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Аранзазу Ф</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Factorchic</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/d149af8aed5078104b43863b940e0ac8/factorchic-185x67.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/98f4560f8bfcd4478a4da40e2ec17c7f/factorchic-185x67.png" alt="Factorchic" data-src="https://www.liveagent.bg/wp/urlslab-download/98f4560f8bfcd4478a4da40e2ec17c7f/factorchic-185x67.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="91"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/c1210844dfa77d4bbd2c155b62bad110/Rick-Nuske-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/d5a3eaa865ae3fbb62f863931b7b3134/Rick-Nuske-110x110.jpg" alt="Рик Нуске" data-src="https://www.liveagent.bg/wp/urlslab-download/d5a3eaa865ae3fbb62f863931b7b3134/Rick-Nuske-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="92"></picture> </div> <div class="SliderTestimonials__slider__content"> От настройката до постоянната поддръжка и всички останало помежду, екипът на LiveAgent продължава да впечатлява. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Рик Нуске</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>MyFutureBusiness</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/913d95a66c6b628d38aac1c564c47057/my-future-business-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/758b954d15165bbb9ee557a870b42372/my-future-business-185x185.png" alt="MyFutureBusiness" data-src="https://www.liveagent.bg/wp/urlslab-download/758b954d15165bbb9ee557a870b42372/my-future-business-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="93"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/ebe926541ccc5cc838a3ede3665dcce3/Vojtech-Kelecsenyi-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/570f555b15c4c6460820f50304164815/Vojtech-Kelecsenyi-110x110.jpg" alt="Войтех Калексений" data-src="https://www.liveagent.bg/wp/urlslab-download/570f555b15c4c6460820f50304164815/Vojtech-Kelecsenyi-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="94"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent ни спестява ежедневно стотици ценни минути, спомагайки за това, нашето клиентско обслужване да бъде ясно и подредено. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Войтех Калексений</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>123-Nakup</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/902818c43d3c33b78f6d3079c0ec8701/123-nakup-logo-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/d9e63833223d7d368cabe8af7fb5e279/123-nakup-logo-185x43.png" alt="123-Nakup" data-src="https://www.liveagent.bg/wp/urlslab-download/d9e63833223d7d368cabe8af7fb5e279/123-nakup-logo-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="95"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/5b78e6d934c1971c3696cf0402053021/Rafael-Kobalyan-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/8ed9aa56d20dd2676ea64cd9036a3474/Rafael-Kobalyan-110x110.jpg" alt="Рафаел Кобалян" data-src="https://www.liveagent.bg/wp/urlslab-download/8ed9aa56d20dd2676ea64cd9036a3474/Rafael-Kobalyan-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="96"></picture> </div> <div class="SliderTestimonials__slider__content"> Неограничен брой агенти, имейл, социална медия и телефонна интеграция. Всичко това за по-малко отколкото сме плащали с нашия предишен доставчик. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Рафаел Кобалян</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Betconstruct</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/a8c688c25e408ad038369b54a383b195/betconstruct-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/5a83dfc6adc63077d3567f64caa6682d/betconstruct-185x185.png" alt="Betconstruct" data-src="https://www.liveagent.bg/wp/urlslab-download/5a83dfc6adc63077d3567f64caa6682d/betconstruct-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="97"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/442a06832e61fef7fab77a11489f00e4/Martin-Drugaj-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/739911fa3cec174ff5c3305e37d94a13/Martin-Drugaj-110x110.jpg" alt="Мартин Другай" data-src="https://www.liveagent.bg/wp/urlslab-download/739911fa3cec174ff5c3305e37d94a13/Martin-Drugaj-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="98"></picture> </div> <div class="SliderTestimonials__slider__content"> Използваме LiveAgent от 2013 г. Не можем да си представим работота без него. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Мартин Другай</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Atomer</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/d22abc0d1e86a79f0a2c745f01e28076/atomer_logo.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/fe4d559808879386c0b7f3a8ac7af8ff/atomer_logo.png" alt="Atomer" data-src="https://www.liveagent.bg/wp/urlslab-download/fe4d559808879386c0b7f3a8ac7af8ff/atomer_logo.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="99"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/587983fee41824e95619d939f53341fb/Ivan-Golubovi%25C4%2587-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/a393d9956b6883903596a50c6b5c489d/Ivan-Golubovi%25C4%2587-110x110.jpg" alt="Иван Голубович" data-src="https://www.liveagent.bg/wp/urlslab-download/a393d9956b6883903596a50c6b5c489d/Ivan-Golubovi%25C4%2587-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="100"></picture> </div> <div class="SliderTestimonials__slider__content"> Това е рентабилно решение, което може да Ви помогне при голям обем от искания за поддръжка по различни канали. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Иван Голубович</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>AVMarket</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/1a9de5e290c99d5659adf271301b9355/av-market-serbia-185x185.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/490ea2764634a7b34b0c1407c60db5f3/av-market-serbia-185x185.jpg" alt="AVMarket" data-src="https://www.liveagent.bg/wp/urlslab-download/490ea2764634a7b34b0c1407c60db5f3/av-market-serbia-185x185.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="101"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Рустем Гимаев" data-src="https://www.liveagent.bg/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="102"></picture> </div> <div class="SliderTestimonials__slider__content"> Толкова трудно беше да се управляват имейл отговорите от Outlook. Сигурни сме, че с LiveAgent ще бъде отговорено на всеки... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Рустем Гимаев</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Езиков център Antalya Consulting </span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/a4bba91f9394c5293b856dafeca89e37/Antalya_Consulting_Language_Center-185x56.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/71b0781d3524c26b6c5b45b68c8b6cd4/Antalya_Consulting_Language_Center-185x56.png" alt="Езиков център Antalya Consulting " data-src="https://www.liveagent.bg/wp/urlslab-download/71b0781d3524c26b6c5b45b68c8b6cd4/Antalya_Consulting_Language_Center-185x56.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="103"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/520fc194796139592fa36bc86c79c60f/Randy-Bryan-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/16468e84bdbcd0789187bc7a1ca49d5c/Randy-Bryan-110x110.jpg" alt="Ранди Брайън" data-src="https://www.liveagent.bg/wp/urlslab-download/16468e84bdbcd0789187bc7a1ca49d5c/Randy-Bryan-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="104"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent е страхотен. За много кратък период започна да функционира гладко, само за няколко минути и без усилия. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Ранди Брайън</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>tekRESCUE</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/44871abcb53eed236b4ab28c5cb51732/tekrescue-logo-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/f7f6e248e2a995715cfbff2f3a2c381c/tekrescue-logo-185x185.png" alt="tekRESCUE" data-src="https://www.liveagent.bg/wp/urlslab-download/f7f6e248e2a995715cfbff2f3a2c381c/tekrescue-logo-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="105"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/0bcf681cc0559665e163eb6bd1ada6c0/Timothy_G._Keys-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/1977693b252dc8de2fdfb260538c5e7e/Timothy_G._Keys-110x110.jpg" alt="Тимоти Г. Кейс" data-src="https://www.liveagent.bg/wp/urlslab-download/1977693b252dc8de2fdfb260538c5e7e/Timothy_G._Keys-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="106"></picture> </div> <div class="SliderTestimonials__slider__content"> Горещо препоръчвам продукта LiveAgent, не само като алтернатива на Kayako, но и много по- добро решение с добавена стойност. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Тимоти Г. Кейс</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Marietta Corporation</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/fa398c51273388e48960a07b5ba0506b/marietta-corporation-185x35.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/8471098838444c5de0fda8beb9c6fc40/marietta-corporation-185x35.png" alt="Marietta Corporation" data-src="https://www.liveagent.bg/wp/urlslab-download/8471098838444c5de0fda8beb9c6fc40/marietta-corporation-185x35.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="107"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Михаела Теодореску" data-src="https://www.liveagent.bg/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="108"></picture> </div> <div class="SliderTestimonials__slider__content"> Екипът по поддръжката отговаря винаги своевременно с бързи за изпълнение решения. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Михаела Теодореску</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>eFortuna</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/57f97491347760fb92e87afa9a18a764/fortuna-1-185x185.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/72d94b6aec7bc997ab4ffeb54f68bb19/fortuna-1-185x185.jpg" alt="eFortuna" data-src="https://www.liveagent.bg/wp/urlslab-download/72d94b6aec7bc997ab4ffeb54f68bb19/fortuna-1-185x185.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="109"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/5ef08995a1ace5ad70669806a2ddb9a3/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/cf9b0791d1431799122b3fc84db4173d/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg" alt="Хилда Андрейковичова" data-src="https://www.liveagent.bg/wp/urlslab-download/cf9b0791d1431799122b3fc84db4173d/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="110"></picture> </div> <div class="SliderTestimonials__slider__content"> Помага за категоризирането на естеството на тикетите и проследява по статистически начин, от какво най-много се нуждаят нашите клиенти. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Хилда Андрейковичова</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TrustPay</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/4ee0651b234610616a0309f954ef7c72/trustpay-logo-185x64.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/e71bad6f1459082387d2bad397c5e20a/trustpay-logo-185x64.png" alt="TrustPay" data-src="https://www.liveagent.bg/wp/urlslab-download/e71bad6f1459082387d2bad397c5e20a/trustpay-logo-185x64.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="111"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Александра Данишова" data-src="https://www.liveagent.bg/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="112"></picture> </div> <div class="SliderTestimonials__slider__content"> Използваме LiveAgent като страхотен инструмент за комуникация с клиентите. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Александра Данишова</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Nay</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/0d2d37ec68b81b1a55f0dd524513993c/nay-logo-185x95.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/5cc17dac5d308c46196bb9a9b49721ff/nay-logo-185x95.png" alt="Nay" data-src="https://www.liveagent.bg/wp/urlslab-download/5cc17dac5d308c46196bb9a9b49721ff/nay-logo-185x95.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="113"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Самуел Смахел" data-src="https://www.liveagent.bg/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="114"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent ускори нашата комуникация с клиентите и ни предостави, също така опция за чат с тях. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Самуел Смахел</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>m:zone</span> <div class="SliderTestimonials__slider__logo"> <img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/2135c821ddd2be6c5a82277ddd869705/mzone-logo.svg" alt="m:zone" data-src="https://www.liveagent.bg/wp/urlslab-download/2135c821ddd2be6c5a82277ddd869705/mzone-logo.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="115"> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/e38629a5a27c26a487f59cc48a5e55cd/David-Chandler-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" alt="Дейвид Чандлър" data-src="https://www.liveagent.bg/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="116"></picture> </div> <div class="SliderTestimonials__slider__content"> Нужно е само да поставите- LiveAgent води пред всички останали, дори и с по- високите си ценови показатели. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Дейвид Чандлър</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Volterman</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.bg/wp/urlslab-download/fe765bdfd940153a67b83140727fc081/volterman-185x75.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.bg/wp/urlslab-download/a94ba463cb21799fbb7cbf9d751f2ad5/volterman-185x75.png" alt="Volterman" data-src="https://www.liveagent.bg/wp/urlslab-download/a94ba463cb21799fbb7cbf9d751f2ad5/volterman-185x75.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="117"></picture> </div> </div> </div> </div> </li> </ul> </div> </section> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-10f24bd9 elementor-section-full_width BlockPricing Block-orange--glass elementor-section-height-default elementor-section-height-default" data-id="10f24bd9" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ede5b3d wrapper wrapper__wide" data-id="ede5b3d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-57b4d60b elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="57b4d60b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1f405d7" data-id="1f405d7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-668d49ac elementor-widget elementor-widget-heading" data-id="668d49ac" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-">Прозрачни и справедливи цени</h2> </div> </div> <div class="elementor-element elementor-element-6eda522c elementor-widget elementor-widget-text-editor" data-id="6eda522c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Без договор, без скрити такси – фактуриране само месец за месец. Напълно прозрачни цени, калкулирани за реалната употреба всеки месец. Изберете правилния план и започнете да предоставяте най-доброто клиентско обслужване.</p> </div> </div> <div class="elementor-element elementor-element-44af8dd6 elementor-widget elementor-widget-html" data-id="44af8dd6" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="pricing__tags"> <div class="pricing__tags__label">7 или 30 дни безплатен пробен период <div class="Tooltip"> <span class="fontello-info"></span> <span class="Tooltip__text">Безплатен пробен период за 7 дни с безплатен имейл или 30 дни с фирмен имейл</span> </div> </div> <div class="pricing__tags__label">Без такса за включване</div> <div class="pricing__tags__label">и много други</div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-522f4792" data-id="522f4792" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2e2d5711 elementor-widget elementor-widget-shortcode" data-id="2e2d5711" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="BlockPricing__container "> <div class="BlockPricing__container__item "> <div class="PricingTable__header "> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$15</span> <span class="PricingTable__header__price__month">месец</span> </div> </div> <div class="PricingTable__header__title"> <h3 id="h-small-business">Small <small>business</small> </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="checkmark"> <span>Неограничена история на запитванията</span> </li> <li class="checkmark"> <span>3 email addresses</span> </li> <li class="checkmark"> <span>3 contact forms</span> </li> <li class="checkmark"> <span>1 API key</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/testov-period/" class="Button Button--outline" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Опитайте БЕЗПЛАТНО</span> </a> </div> </div> </div> <div class="BlockPricing__container__item "> <div class="PricingTable__header "> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$29</span> <span class="PricingTable__header__price__month">месец</span> </div> </div> <div class="PricingTable__header__title"> <h3 id="h-medium-business">Medium <small>business</small> </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="italic"> <span>Everything in Small, plus</span> </li> <li class="checkmark"> <span>10 email addresses</span> </li> <li class="checkmark"> <span>3 live chat buttons</span> </li> <li class="checkmark"> <span>Departments management</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/testov-period/" class="Button Button--outline" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Опитайте БЕЗПЛАТНО</span> </a> </div> </div> </div> <div class="BlockPricing__container__item "> <div class="PricingTable__header popular"> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$49</span> <span class="PricingTable__header__price__month">месец</span> </div> </div> <p class="PricingTable__header__most-popular">Most Popular</p> <div class="PricingTable__header__title"> <h3 id="h-large-business">Large <small>business</small> </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="italic"> <span>Everything in Medium plus</span> </li> <li class="checkmark"> <span>40 email addresses</span> </li> <li class="checkmark"> <span>10 live chat buttons</span> </li> <li class="checkmark"> <span>WhatsApp</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/testov-period/" class="Button Button--outline" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1"> <span>Опитайте БЕЗПЛАТНО</span> </a> </div> </div> </div> <div class="BlockPricing__container__item BlockPricing__container__item--last "> <div class="PricingTable__header "> <div class="PricingTable__header__price"> <div class="PricingTable__header__price--wrap"> <span class="PricingTable__header__price__amount">$0</span> <span class="PricingTable__header__price__month">месец</span> </div> </div> <div class="PricingTable__header__title"> <h3 id="h-">Безплатно </h3> </div> <div class="PricingTable__header__description"> <ul> <li class="checkmark"> <span>история на чатовете за 7 дни</span> </li> <li class="checkmark"> <span>1 имейл адрес</span> </li> <li class="checkmark"> <span>1 бутон за чат</span> </li> <li class="checkmark"> <span>1 contact form</span> </li> </ul> </div> <div class="PricingTable__header__button"> <a href="/bezplatna-registraciya/" class="Button Button--outline" title="Искате да използвате безплатната версия на LiveAgent? Регистрирайте се сега, лесно е и отнема само няколко минути да настроите всичко." hreflang="bg-BG" onover-preload="1"> <span>Създай</span> </a> </div> </div> </div> </div> <div class="BlockPricing__button"> <a href="/ceni/" class="Button Button--full" title="Explore LiveAgent's flexible pricing plans starting at just $9 per month. Whether you're a small, medium, or large business, we offer tailored solutions to enhance your customer support. Enjoy features like AI assistance, extensive integrations, and more, with a 14-day free trial. Visit now to find the perfect plan for your business needs!" hreflang="bg-BG" onover-preload="1"> <span>Compare plans</span> <span class="ButtonPricing--arrow">→</span> </a> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-6679fdfb elementor-section-full_width Text Text--faq Block--learnMore elementor-section-height-default elementor-section-height-default" data-id="6679fdfb" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c0bb419 wrapper__wide" data-id="1c0bb419" data-element_type="column"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-1b1e8017 Block--learnMore__header elementor-widget elementor-widget-text-editor" data-id="1b1e8017" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-1089">Пълно ръководство за най-добрия софтуер за управление на запитвания</h2> <p>Осигурте най-доброто клиентско обслужване и подредете запитванията си със софтуер за</p> </div> </div><div class="wrapper__wide Post__container"><div class="Post__sidebar"><div class="SidebarTOC-wrapper"> <div class="SidebarTOC"> <div class="SidebarTOC__slider slider splide"> <div class="splide__track"> <ul class="SidebarTOC__content splide__list"><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-1077" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">Как да изберете най-добрия софтуер за управление на запитвания</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-8-10" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">Топ 8 доставчици на софтуер за управление на запитвания</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-1-liveagent" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">1. LiveAgent</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-2-zoho-desk" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">2. Zoho Desk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-3-happyfox" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">3. HappyFox</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-4-zendesk" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">4. Zendesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-5-teamsupport" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">5. Teamsupport</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-6-freshdesk" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">6. Freshdesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-7-hubspot-service-hub" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">7. HubSpot Service Hub</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-8-solarwinds" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">8. Solarwinds</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-107" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">Кой е най-добрият софтуер за управление на запитвания?</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-107" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">Грешките, които да избегнете при закупуване на софтуер за управление на запитвания</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-1086" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">Повете функции не означават по-добър продукт</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-1090" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">Не се възползвате максимално от тестовия период</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-1072" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">Не мислите в перспектива за разрастване</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-1072" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">Цена на софтуера за управление на запитвания</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-1074" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">Ценови модели на софтуер за управление на запитвания</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-108" title="Разгледайте селекция от най-използваните софтуери за управление на запитвания на пазара. Изберете идеалния инструмент за управление на запитвания и издигнете клиентското си обслужване до най-високо ниво." hreflang="bg-BG">Какво да попитам по време на декомнтрация на софтуер за управление на запитвания</a></li> </ul> </div> </div> </div> </div></div><div class="Signup__sidebar-wrapper"><div class="Signup__sidebar urlslab-skip-keywords "> <div class="Signup__sidebar__title">Опитайте безплатно</div> <div class="Signup__sidebar__subtitle">Без ангажименти</div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="FreeTrial" data-free-form> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="text" data-type="text" name="fullname" placeholder="Пълно име" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="email" name="email" placeholder="Имейл" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> </div> <div data-id="domainFieldmain" class="Signup__sidebar__item Signup__sidebar__item domain"> <div class="InputWrapper"> <input type="text" data-type="text" name="subdomain" placeholder="Име на компания" required="required" autocomplete="off" maxlength="25"> <div class="Signup__sidebar__item__domain">.ladesk.com</div> </div> <div class="Signup__sidebar__item__info Tooltip"> <div class="Signup__sidebar__item__info__icon ComparePlans__info-icon fontello-info"></div> <div class="Tooltip__text Tooltip__text--right">Изберете име за вашия LiveChat събдомейн. 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9.69685C58.2589 9.63435 58.3393 9.56292 58.4018 9.48256C58.4643 9.40221 58.4911 9.33078 58.4911 9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div><div class="Content BlogPost__content Post__content"> <div class="elementor-element elementor-element-28e9a8db elementor-widget elementor-widget-text-editor" data-id="28e9a8db" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-1077">Как да изберете най-добрия софтуер за управление на запитвания</h2> Запознайте се със софтуерите за управление на запитвания и научете повече за ангажиментите им. Това включва базовите цели, изисквания за софтуер или хардуер, вградени функции, интеграции, поддържани канали за клиентска комуникация и дори клиентско обслужване за потребителите на хелп деска. След като получите тази жизнено важна информация, можете да вземете информирано решение какъв софтуер ще е най-добър за вашата ситуация. <h4>Цени</h4> Най-често срещаните проблеми при избор на най-добрия софтуер за вашия бизнес включват ценовите оферти. Цените на софтуера за управление на запитвания зависят от няколко фактора, като базовата <a href="https://www.liveagent.bg/funkcii/" urlslab_href_old="/features/" title="Открийте всички функционалности на LiveAgent, водещ многоканален help desk софтуер, създаден да оптимизира управлението на тикети и клиентските запитвания. Автоматизирайте процесите, предотвратете сблъсъци между служители и подобрете клиентското обслужване с помощта на разнообразни функции като оценяване на служителите, управление на работно време и лесно прикачване на файлове. Разширете възможностите си с LiveAgent!" hreflang="bg-BG" onover-preload="1">функционалност</a>, персонализирани <a href="https://www.liveagent.bg/integracii/" urlslab_href_old="/integrations/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="bg-BG" onover-preload="1">интеграции</a>, надеждност и други. Не забравяйте да помислите за всички тези варианти и да сравните целите, за да сте сигурни, че ще получите софтуера, от който имате нужда, без да плащате прекалено много. <h4>Поддръжка</h4> Всеки хелп деск софтуер трябва да предлага отлична поддръжка за потребителите си. Затова, удобните за потребителите <a href="https://www.liveagent.bg/software-za-klientski-portal/" title="Намалете разходите за клиентско обслужване с LiveAgent - водещ софтуер за клиентски портал през 2021. Осигурете самообслужване чрез база знания, форуми и често задавани въпроси. Започнете безплатен тестов период без кредитна карта и подобрете продуктивността на екипа си още днес!" hreflang="bg-BG" onover-preload="1">възможности за самообслужване</a> и за директен контакт са необходимост. Потребителите на LiveAgent могат да се свържат с нашата линия за обслужване 24/7 чрез имейл, лайв чат или телефон по всяко време. Освен това можете да разгледате външната ни база знания за клиенти за възможности за самообслужване. <h4>Преглагани варианти за контакт</h4> Осигурете петзвездно клиентско обслужване с набор от инструменти, които могат да ви помогнат да достигнете до всеки важен клиентски канал. Например, дайте на клиентите си възможност да се свържат с вас чрез имейл, <a href="https://www.liveagent.bg/live-chat-software/" title="Открийте топ 15 лайв чат софтуери за 2024 с LiveAgent и постигнете нови нива на клиентска ангажираност. Насладете се на безплатен тестов период без изискване за кредитна карта и се възползвайте от надеждно и бързо обслужване в реално време. Подобрете клиентското изживяване и увеличете лоялността на посетителите с иновативни функции и проактивни покани за чат. Започнете безплатно и повишете продуктивността на екипа си още днес!" hreflang="bg-BG" onover-preload="1">лайв чат</a>, <a href="https://www.liveagent.bg/software-za-kontakten-centar/" title="Многоканалният софтуер за телефонна централа LiveAgent дава на сътрудниците ви възможността да осигурят персонализирано обслужване на клиентите ви. Вижте новостите в клиентското обслужване сега." hreflang="bg-BG" onover-preload="1">обаждания</a> или дори <a href="https://www.liveagent.bg/software-za-klientsko-obsluzhvane-v-socialnite-medii/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="bg-BG" onover-preload="1">социални медии</a>. Като добавите клиентски портал и външна <a href="https://www.liveagent.bg/softuer-za-baza-znaniya/" urlslab_href_old="https://www.liveagent.bg/software-baza-znaniya/" title="Открийте как софтуерът за база знания на LiveAgent подобрява самообслужването на клиентите! Насладете се на безплатен пробен период, гъвкави функции и напреднал инструмент за търсене. Подобрете клиентското изживяване с високо оценения софтуер за база знания." hreflang="bg-BG" onover-preload="1">база знания</a>, можете да се уверите, че клиентите ви ще намерат предпочитания от тях вариант. <h4>Възможност за увеличаване/намаляване на обема</h4> Чувствате ли се затрупани с <a href="https://www.liveagent.com/app/uploads/2020/10/Ticketing.svg" urlslab_href_old="https://www.liveagent.bg/ticketing-11/" title="App - Uploads - 2020 - 10 - Ticketing.svg" onover-preload="1">входящи запитвания</a>? Всеки добър софтуер за управление на запитвания може да ви помогне да увеличите обема когато е нужно и да ви помогне да осигурите място за повече сътрудници обслужване на клиенти. Важи и обратното. Чувствайте се свободни да преминете на по-нисък план ако усещате, че плащате прекалено много за функции, които не използвате. <h4>Ограничения на софтуера</h4> Екипът ви за клиентско обслужване трябва да разполага с всичко необходимо, за да осигури необходимата поддръжка. Ограниченията на софтуера не са задължително нещо лошо, особвено за фронт офиси, които нямат нужда от всяка една функция, която софтуерът предлага. Обмислете всичко, от което имате нужда, и <a href="https://www.liveagent.bg/kalkulator-na-ceni/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="bg-BG" onover-preload="1">изберете най-добрите варианти на разумна цена</a>. <h4>Възможности за съвместна работа</h4> Представителите на отдела клиентско обслужване трябва да работят като една единица. Възползвайте се от инструментите за съвместна работа, споделяйте клиентски профили и лесно работете заедно върху запитванията на клиентите. Всеки може да се включи. LiveAgent може да ви помогне с <a href="https://www.liveagent.bg/real-time-typing-view-8/">бележки</a>, <a href="https://www.liveagent.bg/funkcii/markeri/" urlslab_href_old="https://www.liveagent.bg/momayezat/markeri/" title="Открийте важността на маркерите в Help Desk. Организирайте тикети и подобрете ефективността с LiveAgent. Пробвайте безплатно!" hreflang="bg-BG" onover-preload="1">тагове</a>, информация за контакт и <a href="https://www.liveagent.ae/momayezat/split-tickets/" title="استخدم خاصية تقسيم التذاكر لحل مشكلات العملاء بشكل أسرع وأكثر فعالية. جربها الآن مجانًا!" hreflang="ar" onover-preload="1">разделяне на клиентски запитвания</a> при нужда. <h2 id="h-8-10">Топ 8 доставчици на софтуер за управление на запитвания</h2> <h3 id="h-1-liveagent">1. LiveAgent</h3> <b><i>Препоръчва се за </i></b><i>всички, които искат да осигурят петзвездно клиентско обслужване</i> LiveAgent е отлична хелп деск система за общи цели, която може да се справи с почти всеки тип клиентско обслужване. Поддържа имейл, лайв чат, <a href="https://www.liveagent.bg/software-za-kontakten-centar/" title="Многоканалният софтуер за телефонна централа LiveAgent дава на сътрудниците ви възможността да осигурят персонализирано обслужване на клиентите ви. Вижте новостите в клиентското обслужване сега." hreflang="bg-BG" onover-preload="1">телефонна централа</a>, социални медии и клиентски портал с база знания. <a href="https://www.liveagent.bg/tur/" title="Разгледайте LiveAgent и открийте всички чудесни инструменти и функции в нашето многоканално хелп деск приложение. Пробвайте фо днес и подобрете клиентското си обслужване." hreflang="bg-BG" onover-preload="1">LiveAgent</a> предлага разнообразие от функции, <a href="https://www.liveagent.ae/momayezat/analytics-overview/" title="احصل على نظرة عامة شاملة لجهود دعم العملاء لديك من خلال خاصية لوحة معلومات النظرة العامة على التحليلات في LiveAgent وقم بتطوير عملك على الفور." hreflang="ar" onover-preload="1">анализи</a> и голям брой вградени интеграции с друг полезен софтуер. Освен това, сътрудниците обслужване на клиенти на LiveAgent са на разположение на всички 24/7. <h4>Клиентите на LiveAgent</h4> Клиентите на LiveAgent включват някои широко известни компании като BMW, O2, Yamaha, Slido, Forbes, Nascar и Airbus. <h4>Цени на LiveAgent</h4> LiveAgent предлага четири плана с различни функции и достъп до канали за комуникация. Изберете този, който отговаря на нуждите ви на разумна цена. Освен това, винаги можете да закупите отделни функции без да преминавате към по-висок план. <pre><div class="flex"><strong>Free </strong> $0 на потребител/месец </div>Безплатният ни план предлага функции за управление на запитвания, които ще ви свършат работа ако нямате голям обем от запитвания за поддръжка.</pre> <pre><div class="flex"><strong>Small </strong> $9 на потребител/месец </div>Управление на запитванията от LiveAgent, което може да се справи с цялата ви комуникация по имейл. Планът включва много полезни функции, които ще ви помогнат с ежедневните дейности, както и клиентски портал с външна и вътрешна база знания.</pre> <pre><div class="flex"><strong>Medium </strong> $29 на потребител/месец </div>Добавете най-бързия прозорец за чат на пазара към сайта си. Получавате бърз и популярен канал за комуникация в допълнение на управлението на запитвания. Освен това получавате мощни инструменти за следене на уебсайта и други чудесни чат функции.</pre> <pre><div class="flex"><strong>Large </strong> $49 на потребител/месец </div>Нашият план Всичко в една включва всичко споменато в предишните планове и добавя възможности на телефонна централа с неограничен запис на обаждания, IVR система и видео обаждания. Включена е и поддръжка на социални медии, така че можете да добавите профилите си в Facebook, Instagram, Twitter, WhatsApp и Viber.</pre> <h4>Ключова информация за LiveAgent</h4> LiveAgent има хиляди клиенти от множество различни области на бизнеса и индустрията по цял свят. Клиентите са самонаети лица и бизнеси с всякакви размери. LiveAgent е многоканален хелп деск, който ви дава възможност да осигурявате поддръжка чрез всеки важен канал. Нашият софтуер за управление на запитвания може да ви помогне да обработвате имейли, лайв чат, обаждания, социални медии и клиентски портал с база знания. Всичко това е поддържано от над 130 функции и можете да създадете над 195 интеграции с друг софтуер. Освен това, LiveAgent предлага клиентско обслужване 24/7 на всеки клиенти. <h4>Подробно сравнение</h4> <a href="https://www.liveagent.bg/alternativi/" title="Доброто клиентско обслужване започва с по-добър help desk софтуер. Опитайте LiveAgent с 14-дневен безплатен тест период. Създайте взаимоотнишения, повишете лоялността и продажбите." hreflang="bg-BG" onover-preload="1">https://www.liveagent.bg/alternatives</a> <h3 id="h-2-zoho-desk">2. Zoho Desk</h3> <b><i>Препоръчва се за </i></b><i>всеки, който търси лесен за употреба хелп деск с голям набор от функции</i> Подобно на LiveAgent, Zoho Desk предлага софтуер за клиентско обслужване с всичко в едно на достъпна цена. Липсват му някои функции, като таргетиране на база локация или проследяване на посетителите на уебсайта, но се справя отлично с всичко, което предлага на клиентите. Zoho Desk е един от най-утвърдените и надеждни хелп деск системи, налични в днешно време. Клиенти на Zoho Desk са Daimler, McAfee, RioTinto, Rogers, Essilor, Cummins и Lycamobile. <h4 id="h-zoho-desk">Цени на Zoho Desk</h4> <pre><div class="flex"><strong>Безплатен </strong> $0/месец </div>Безплатният план включва трима служители и предлага функции за управление на запитвания и за обслужване, като споразумения за ниво на обслужване, лична база знания, помощен център и мобилни приложения.</pre> <pre><div class="flex"><strong>Стандартен </strong> $14/месец </div>Включва по-сложни ключови функции за управление на запитвания, социални канали и канали за комуникация, както и достъп до интеграции. Има и много допълнителни функции, които подобряват хелп деск обслужването.</pre> <pre><div class="flex"><strong>Професионален </strong> $23/месец </div>Професионалният план вкючва управление на запитвания с множество <a href="https://www.liveagent.bg/funkcii/otdeli/" title="Организирайте вашия help desk с отдели в LiveAgent и насочвайте тикети към най-подготвените служители. Подобрете работните процеси, съкратете времето за реакция и осигурете по-добра удовлетвореност на клиентите. Опитайте безплатната пробна версия днес!" hreflang="bg-BG" onover-preload="1">отдели</a>, <a href="https://www.liveagent.bg/softuer-za-telefoniq/" title="Осъществявайте и получавайте обаждания през интернет с нашия усъвършенстван софтуер за телефония. Правете международни и регионални разговори на местни цени." hreflang="bg-BG" onover-preload="1">телефония</a>, проследяване на времето, установяване на сблъсък на сътрудници и други ценни функции, които правят вашия Zoho Desk още по-добър.</pre> <pre><div class="flex"><strong>Корпорация </strong> $40/месец </div>Най-скъпият план включва лайв чат и поддържа Zia - изкуствен интелект. Този план включва всички налични функции на Zoho Desk, като IVR система с множестно нива, персонализирана функционалност, работно време и много други.</pre> <h4>Ключова информация за Zoho Desk</h4> Zoho Desk е една от най-използваните хелп деск системи с света на достъпна цена. Помага на хидяли фронт офиси да осигуряват фантастично обслужване. Zoho Desk е подходящ за бизнеси с почти всякакъв размер и предлага отлично решение за повечето фронт офиси. Плановете включват разнообразие от полезни функции и отделни канали, които компаниите могат да използват според това, от което имат нужда. Освен това, Zoho Desk предлага разумни цени и надеждност. <strong><a href="https://www.liveagent.dk/lp/zoho-desk-alternative/" urlslab_href_old="https://www.liveagent.dk/zoho-desk-alternative/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="da-DK" onover-preload="1">Сравнение на LiveAgent и Zoho Desk</a></strong> <h3 id="h-3-happyfox">3. HappyFox</h3> <b><i>Препоръчва се за </i></b><i>тези, които търсят хелп деск с фокус върху лайв чат</i> HappyFox предлага хелп деск и специализиран лайв чат бизнес софтуер, пълен с разнообразни функции. Приложението се предлага както за Mac, така и за Windows , както и за устройсва с Android, iPhone и iPad. HappyFox може да се използва за управление на запитвания, чат с посетителите на уебсайта и за проследяване на активността на страницата. Клиентиет на HappyFox включват Sennheiser, Whirlpool, M4Research, Power Quality Consultants, ORD Capital и Rockhurst University. <h4 id="h-happyfox">Цени на HappyFox</h4> Цената на HappyFox започва от $29 на месец. Може да се увеличи в зависимост от плана, който изберете. HappyFox предлага четири плана, между които да избирате. <pre><div class="flex"><strong>Могъщ </strong> </div>"Могъщият" план предлага функции като създаване на запитвания през множество канали, база знания, помощ при прехвърляне и управление на споразуменията за ниво на обслужване.</pre> <pre><div class="flex"><strong>Фантастичен </strong> </div>"Фантастичният" план предлага всичко от "Могъщия", плюс допълнително хелп деск с множество брандове, персонализирани опашки за запитвания, обслужване по имейл 24/7, възможност за център за данни в ЕС и известия при нарушаване на споразуменията за ниво на обслужване.</pre> <pre><div class="flex"><strong>Корпорация </strong> </div>Освен всичко от предишните два плана, планът "Корпорация" предлага проактивни известия при сблъсък на сътрудници, управление на задачи и активи, поддръжка по имейл и чат 24/7 и надградени споразумения за ниво на обслужване.</pre> <pre><div class="flex"><strong>Корпорация плюс </strong> </div>Планът "Корпорация плюс" предлага всяка възможна функция от предишниет планове и добавя сценарии за обслужване, съхранение на 2 TB прикачени файлове, пълна история за отчети, обслужване по имейл 24/7, чат и телефон, както и мениджър по успех на клиента.</pre> <h4>Ключова информация за HappyFox</h4> HappyFox е добре познато приложение за хелп деск и чат, подходящо за бизнеси, които имат нужда от телефонна централа. Използва се по целия свят и предлага комфорт и надеждна употреба. HappyFox предлага стотици функции с лесен за употреба интерфейс във всеки план. Използва се в нас 12 000 компании по целия свят. <a href="https://www.liveagent.bg/alternativa-na-happyfox/" title="LiveAgent е чудесна алтернатива на HappyFox. LiveAgent има конкурентни цени и множество функции и интеграции на информационното бюро. Опитайте сами." hreflang="bg-BG" onover-preload="1"><strong>Сравнение на LiveAgent и HappyFox</strong></a> <h3 id="h-4-zendesk">4. Zendesk</h3> <b><i>Препоръчва се за </i></b><i>хора, търсещи гъвкаво и надеждно хелп деск решение</i> Zendesk е друго утвърдено и едно от най-пълните хелп деск решения, налични на пазара. На малко по-висока цена, Zendesk е създаден за бюра за клиентско обслужване, които очакват най-доброто обслужване без значение от цената. Можете да поддържате връзка с клиентите си чрез най-важните канали с помощта на премиум функции. Клиентите на Zendesk включват Dropbox, Etsy, Nokia WiFi Help Center, League of Legends, Kickstarter Support, Zoom Helper и Ultimate Ears Help Center. <h4 id="h-zendesk">Цени на Zendesk</h4> <pre><div class="flex"><strong>Основна поддръжка </strong> €19 на потребител/месец </div>Включва основна поддръжка за имейл, Facebook и Twitter.</pre> <pre><div class="flex"><strong>Suite team </strong> €49 на потребител/месец </div>Планът Suite team предлага система за управление на запитвания и съобщения в уеб и мобилни транформи и социални медии. Освен това, получавате достъп до автоматизация, работни процеси и то 50 автоматични отговорям работещи с изкуствен интелект, унифицирано работно пространство за служителите, приложения и интеграции, както и други полезни функции.</pre> <pre><div class="flex"><strong>Suite growth</strong> €79 на потребител/месец </div>Освен функциите от предишния план, получавате достъп и до клиентски портал, управление на знанието с изкуствен интелект, персонализирао форматиране на запитвания, управление на споразумения за ниво на обслужване и обслужване на множество езици, както и други функции.</pre> <pre><div class="flex"><strong>Suite professional</strong> €99 на потребител/месец </div>Планът Suite professional вклщчва всяка функция от предишните планове и добавя разпределяне на разговори на база на уменията на служителите, форуми, скрити разговори, разширени възможности за гласови обаждания, персонализирани табла и много други.</pre> <h4>Ключова информация за Zendesk</h4> Zendesk се използва от приблизително 170 000 клиенти по цял свят. Те са бизнеси с всякакъв размер и отрасъл, които имат нужда от надеждно хелп деск решение. Zendesk е едно от решенията с най-широк набор функции, което можете да получите на по-висока цена. Той предлага първокачествено обслужване, изключително полезен интрумент и безпроблемно преживяване. <a href="https://www.liveagent.bg/alternativa-na-zendesk/" title="LiveAgent е най-преглежданият и класиран на първо място софтуер за справка, така че смятаме, че това е идеалната алтернатива на Zendesk. LiveAgent се предлага в 43 различни езикови превода (някои частични) и поддържа езиково адаптивни уиджети." hreflang="bg-BG" onover-preload="1"><strong>Сравнение на LiveAgent и Zendesk</strong></a> <h3 id="h-5-teamsupport">5. Teamsupport</h3> <b><i>Препоръчва се за </i></b><i>тези, които предпочитат простота със стандартни функции за хелп деск</i> Teamsupport е инструмент за управление на запитвания с отлични възможности за управление на клиентите и множество интеграции. Това е отличен софтуер за съвместна работа и работа в екип, управление на продукти и наличности, както и за анализ. Клиенти на Teamsupport са Asure Software, ICANotes, Form I-9 Compliance, Multi-Systems, Suntell и RealPlus. <pre><div class="flex"><strong>Цени на Teamsupport </strong> </div>Teamsupport предлага планове на база на оферта, започваща от $50 на месец. Освен това, можете да изберете между плановете Основен, Професионален и Корпоративен, които предлагат разнообразни функции за всяка част от Teamsupport.</pre> <strong>Клиентско обслужване</strong> Плановете включват управление на запитвания, самообслужване за клиенти, база знания, съвместна работа, CSAT, поддръжка на клиенти API, управление на споразуменията за ниво на обслужване и много други полезни функции. <strong>Чат в реално време</strong> Без значение кой план изберете, чатът в реално време може да има интеграции със CRM система и хелп деск, сигурност, многоканално управление на разговори и стандартна поддръжка на основн функции. Можете да получите допълнителни функции с по-висок план и да използвате чатботове, подобрена сигурност, онбординг услуги и дори специализирана поддръжка. <strong>Клиентски успех</strong> Функциите в плана включват абонаментно управление на приходите, профил на състоянието на клиентите, сегментиране на клиентите, интеграция с имейл, наблюдение на продуктивността на CSM и други. <a href="https://www.liveagent.dk/lp/teamsupport-alternative/" urlslab_href_old="https://www.liveagent.dk/teamsupport-alternative/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="da-DK" onover-preload="1"><strong>Сравнение на LiveAgent и Teamsupport</strong></a> <h3 id="h-6-freshdesk">6. Freshdesk</h3> <b><i>Препоръчва се за </i></b><i>хора, които искат адаптивен хелп деск софтуер с общо предназначение</i> Freshdesk е още един всестранно развит хелп деск инструмент, който включва мощни функции и възможността да добавяте всеки важен клиентски канал в една система. Той е едно от най-известните хелп деск приложения, изпозлвани по цял свят Клиентите на Freshdesk включват Bridgestone, Lesley University, Pearson, Exabytes, Decathlon, Hired и 360training.com. <h4 id="h-freshdesk">Цени на Freshdesk</h4> <pre><div class="flex"><strong>Безплатнен </strong> </div>Безплатният план включва имейл и запитвания в социалните медии, разпределяне на запитвания, база знания, отчети за тенденциите в запитванията, местоположение на центъра за данни и функции за съвместна работа на екипа.</pre> <pre><div class="flex"><strong>Растеж </strong> €15 на потребител/месец </div>Този план включва всичко от безплания план и допълнителни функции. Автоматизация, откриване на припокриване, приложения за продажби, отчети за хелп деск, споразумения за ниво на обслужване и работно време и други полезни функции.</pre> <pre><div class="flex"><strong>Професионален </strong> €49 на потребител/месец </div>Всичко от предишните планове и допълнително персонализирани отчети и табла, API лимити с възможност за разширяване CSAT анкети, персонализирани приложения, многоезична база знания, множество продукти и други.</pre> <pre><div class="flex"><strong>Корпорация </strong> €79 на потребител/месец </div>Планът Корпорация включва всичко, споменато досека, и добавя разпределяне на база на умения, тестова среда, дневник за одит, смени на служителите, ограничения по IP диапазон, имейл бот, помощен бот, автоматичен триаж, инструмент за предлагане на статии, боро асистент и много други.</pre> <h4>Ключова информация за Freshdesk</h4> Freshdesk се използва от малки и средни предприятия по целия свят благодарение на хелп деска с пълен набор функции, който поддържа всеки важен канал за клиентско обслужване. Освен това е изключително адаптивен и се адаптира към работния процес за сътрудниците. <a href="https://www.liveagent.com/blog/freshdesk-alternative/" urlslab_href_old="https://www.liveagent.com/freshdesk-alternative/" title="Upgrade your customer service with 15 top Freshdesk alternatives! Transform your support processes and skyrocket customer satisfaction today." hreflang="en-US" onover-preload="1"><strong>Сравнение на LiveAgent и Freshdesk</strong></a> <h3 id="h-7-hubspot-service-hub">7. HubSpot Service Hub</h3> <b><i>Препоръчва се за </i></b><i>хора, търсещи мощен CRM софтуер за управление на запитвания и хелп деск в едно</i> HubSpot Service Hub е част от по-широк пакет от отделни бизнес инструменти от HubSpot. Предлага поддръжка на всички основни канали за комуникация в една хелп деск платформа с всичко от управление на запитвания до VoIP обаждания. Клиентите на HubSpot включват Chargebee, iZooto, POSist, Truegrowth, Roambee, E-Zest и Niswey. <h4 id="h-hubspot-service-hub">Цени на HubSpot Service Hub</h4> <pre><div class="flex"><strong>Стартер </strong> €41 на месец </div>Началният план премахва брандирането от лайв чат, график на срещи, документи и лични имейли. Планът включва споделена входяща кутия, имейл на екипа, пътека на запитванията, проста автоматизация на запитванията, базови ботове, обаждания, интеграция със Slack, шаблони и други полезни функции.</pre> <pre><div class="flex"><strong>Професионален </strong> €331 на месец за пет платени потребители </div>Професионалният план добавя автоматизация за хелп деск, разпределяне на запитвания, външна база знания, видео хостинг, стандартни оценки на контакти, прогнози, анкети за клиенти, персонализирани отчети и много други.</pre> <pre><div class="flex"><strong>Корпорация </strong> €1104 на месец за десет платени потребители </div>Корпоративният план включва всичко от предишните планове плюс роли на потребителя, йерархични екипи, права за достъп, калкулации, персонализация на записите, изкуствен интелект за разговори, цели, ръководства и други.</pre> <h4>Ключова информация за Hubspot Service Hub</h4> Hubspot предлага широк набор от решения, включително за маркетинг, център за обслужване на клиенти и продажби. Hubspot не е решения всичко в едно, тъй като продават продуктите си с отделни абонаметни планове. Hubspot Service Hub е специализирана платформа за клиентско обслужване, която може да помогне на потребителите да обработват запитвания и да се свързват с други софтуери ако пожелаят. <a href="https://www.liveagent.bg/hubspot-service-hub-alternativa/" title="Открийте защо LiveAgent е най-добрата алтернатива на HubSpot Service Hub с 24/7 обслужване на клиенти, без такси за настройка и без необходимост от кредитна карта. Спестете и повишете продуктивността на вашия екип с безплатен 14-дневен тестов период. Присъединете се към 150+ милиона доволни потребители по света!" hreflang="bg-BG" onover-preload="1"><strong>Сравнение на LiveAgent и HubSpot Service Hub</strong></a> <h3 id="h-8-solarwinds">8. Solarwinds</h3> <b><i>Препоръчва се за </i></b><i>тези, които искат мощен ИТ инструмент за управление с хелп деск възможности.</i> Solarwinds предлага обширно ИТ решение за управление на собствена хелп деск платформа, която се фокусира върху портал за управление на запитвания и чат. Предлага идеалния пакет за бизнеси, които имат нужда да се фокусират върху управление на мрежата, наблюдение на инфраструктурата у други технически услуги. Клиенти на Solarwinds саAT&T, Ford Motor Company, CBS, MasterCard, Nestle, Blue Cross и Blue Shield. <h4 id="h-solarwinds">Цени на Solarwinds</h4> <pre><div class="flex"><strong>Екип</strong> $19 на потребител/месец </div>Този план включва управление на казуси, клиентски портал и неограничен брой клиенти.</pre> <pre><div class="flex"><strong>Бизнес </strong> $39 на потребител/месец </div>Освен функциите от предишния план, Бизнес планът включва каталог на услугите, управление на промените, споразумения за ниво на обслужване, групи, персонализирани роли, интернационализация, и поддръжка по чат в реално време 24/7.</pre> <pre><div class="flex"><strong>Професионален </strong> $69 на потребител/месец </div>Професионалният план добавя още функции, като персонализирани полета и формуляри, по-сложна автоматизажия, откриване на мрежи, управление на контакти, съотвтствие с лицензи, отчети по график, достъп до API и допълнителна поддръжка по чат, телефон или имейл.</pre> <pre><div class="flex"><strong>Корпорация </strong> $89 на потребител/месец </div>Корпоративният план включва всички споменати функции от предишните планове и добавя визуално управление на бази данни и карти на зависимостите, многофакторна автентикация, услуги за онбординг и до 1500 API обаждания на потребител в минута.</pre> <h4>Ключова информация за Solarwinds</h4> Solarwinds осигурява платформа за клиентско обслужване с основен фокус върху бизнесите, които извършват управление на мрежата и ИТ инфраструктура. Това я прави идеална за ИТ екипи за обслужване, които трябва да осигуряват поддръжка за мрежи и ИТ инфраструктира на потребителите. <strong><a href="https://www.liveagent.com/blog/solarwinds-alternative/" urlslab_href_old="https://www.liveagent.dk/solarwinds-alternative/" title="Discover top SolarWinds alternatives. Find affordable replacements with powerful features, reliable support, and efficient network monitoring for your business." hreflang="en-US" onover-preload="1">Сравнение на LiveAgent и Solarwinds</a></strong> <h2 id="h-107">Кой е най-добрият софтуер за управление на запитвания?</h2> <p style="outline: 0px;">LiveAgent предлага първокачествена система, която може да се справи с всеки важен канал за комуникация с клиенти. <a href="https://www.liveagent.com/help-desk-software/" title="Explore a selection of the best help desk software on the market. Choose the ideal help desk software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1">Всеки канал и мощен иструмент</a> е подкрепен от широка функционалност, която ви помага бързо и надеждно да разрешавате входящите запитвания. Свържете други приложения с LiveAgent благодарение на нашите интеграции и създайте най-добрия център за обслужване за вашите служители. Ние се грижим за клиентската лоялност и затова можете да обсъдите всичко с нашия екип за клиентско обслужване 24/7. Вземете достъп срещу справедлива цена и си осигурете най-доброто съотношение цена-качество.</p> <h2 id="h-107"><span style="background-color: var(--main-background); color: var(--font-color-dark);">Грешките, които да избегнете при закупуване на софтуер за управление на запитвания</span></h2> <h3 id="h-">Необучен персонал</h3> Освен ако не искате да се фокусирате само върху шаблоните за отговор, служителите ви трябва да са обучени както за основните, така и за по-сложните аспекти на управлението на запитвания и клиентското обслужване. Ето защо софтуерът за управление на запитвания трябва да е лесен за научаване за всеким дори при сложни сценарии, и да помага на служителите ви да се научат как да използват хелп деск софтуер с пълен набор функции. LiveAgent прелага полезно начално ръководство, което ще научи всеки как да настрои всичко и да започне. <a href="https://www.liveagent.com/academy/" title="Explore LiveAgent Academy, your ultimate resource for mastering customer service. Discover tips, motivational quotes, best practices, and essential skills to enhance customer experiences, loyalty, and satisfaction. Unlock your team's potential with expert insights today!" hreflang="en-US" onover-preload="1">Нашият сайт също така включва Академия</a>. Пълна е със статии, които покриват целия спектър от хелп деск системи, включително системи за управление на запитвания, лайв чат, телефонна централа и други. Освен това, може да помогне на служителите ви да станат пълноценни хелп деск експерти и надеждни сътрудници обслужване на клиенти. <h3 id="h-1086">Повете функции не означават по-добър продукт</h3> Взаимодействието с клиентите не изисква всеки възможен инструмент, канал или функция, които имате на разположение. Различните бизнеси имат нужда от различни решения за предизвикателствата, с които се срещат. Да плащате прекалено много за функции, които дори не използвате, може да намали продуктивността на служителите и да доведе до проблеми с платформата ви за клиентско обслужване. Уверете се, че се възползвате максимално от <a href="https://www.liveagent.bg/testov-period/" title="Обмисляте help desk софтуера на LiveAgent? Попълнете данните си и можете да започнете безплатния си тестов период, без ангажименти, без кредитна карта." hreflang="bg-BG" onover-preload="1">безплатните тестови периоди</a>, за да разберете кое работи за вас и кое не. <h3 id="h-1090">Не се възползвате максимално от тестовия период</h3> Тестовите периоди са важни, защото ви дават възможност да пробвате системата и <a href="https://www.liveagent.bg/klientsko-obslujvane-termini/tablo-za-uprawlenie/" title="Таблото с информация помага на агентите да са в час с най- важната информация в компанията. Свържете се с нас за повече информация." hreflang="bg-BG" onover-preload="1">интерфейса</a> с функциите й. Не пропускайте безплатния тестов период просто защото сте прочели информацията в уебсайта. Безплатните тестови периоди ви дават възможност да пробвате базовите функции и да видите как се справят със сложни събития и ситуации от ежедневното клиентско обслужване. <h3 id="h-1072">Не мислите в перспектива за разрастване</h3> Хелп дескът, за който плащате в момента, може да е достатъчен, но мислили ли сте какво ще стане, когато се разрастнете? Повечето системи за управление на запитвания предлагат различни платени планове, които включват или не включват определени функции. Уверете се, че избирате софтуер с потребителски интерфейс с възможност за персонализация, който ще ви даде възможност да надградите и да посрещнете нуждите си когато стане необходимо. <h2 id="h-1072">Цена на софтуера за управление на запитвания</h2> Цените на софтуера за управление на запитвания може да варира от безплатен до много скъп. Това зависи от много фактори. Винаги трябва да обмислите няколко неша преди да решите да изберете система. Цените можат да варират заради функциите и тяхното качество, броя интеграции, популярността на избрания бранд, <a href="https://www.liveagent.com/use-case-scenarios/" title="L&L Europe, Huawei, Hostinger, and other companies offer various online services, from gaming to web hosting and ecommerce solutions. LiveAgent provides support for customer satisfaction and business growth." hreflang="en-US" onover-preload="1">използваемостта в различни ситуации</a>, възможности за растеж и много други фактори. Има няколко модела на ценообразуване, които трябва да обмислите, за да сте сигурни, че хелп деск системата ви си заслужава и подхожда на бизнес модела ви. <h3 id="h-1074">Ценови модели на софтуер за управление на запитвания</h3> <pre><div class="flex"><strong>На запитване </strong> </div>Ценовите модели на запитване ви дават възможност да плащате за това, от което се нуждаете. Този ценови модел е идеален за хелп дескове с малък брой запитвания от клиенти. Най-големият недостатък може да се окаже липсата на мотивация у сътрудниците да обработват запитванията, тъй като всяко от тях означава по-голяма дължима сума към доставчика на услугата.</pre> <pre><div class="flex"><strong>На лиценз </strong> </div>Ценовите модели на лиценз могат да включват лицензи за един или повече потребители. Всеки, който има такъв, може да използва софтуерът неограничено дълго, стига цената да е платена. Цената на лиценз може да е еднократна сума или на абонамент.</pre> <pre><div class="flex"><strong>На устройство </strong> </div>Подобно на ценовия модел на устройство, може да платите еднократна сума или абонаментна такса, която ви дава възможност да използвате софтуера за управление на запитвания на множество устройства. Крайната сума се натрупва за всяко устройсто, използвано в хелп деска.</pre> <pre><div class="flex"><strong>На потребител </strong> </div>Моделът на база потребители е най-често използваният и най-предпочитан, тъй като дава справедливи условия. Цената ви зависи от броя потребители на софтуера. Можете да използвате софтуера с всяка платена функция без лимити, наложени от обработка на запитвания или време за изпълнение.</pre> <h2 id="h-108">Какво да попитам по време на декомнтрация на софтуер за управление на запитвания</h2> <h3 id="h-">Запитвания от клиенти</h3> Има няколко ключови неща, които стотици организации питат по време на демонтрационното обаждане. Първо, трябва да разберете каква ще е крайната цена. Попитайте за възможностите за център или канал за комнуникация с клиенти, както и за функциите, включени в плановете или поддържаните интеграции с друг софтуер. След това идва ред на цената. Общата цена за употребата е един от най-високите приоритети. <h2 id="h-">Въвеждане на софтуер за управлениен на запитвания</h2> Въвеждането на софтуер за управление на запитвания като цяло е лесен процес, който може да се различава в няколко направления. Основната разлика е между уеб базиран софтуер и приложение. В общи линии, пропускате инсталационния процес с <a href="https://www.liveagent.bg/klientsko-obslujvane-termini/ueb-helpdesk/" title="Уеб Helpdesk от LiveAgent: Улеснете управлението на услугите с над 180 функции за подобрено клиентско обслужване. Опитайте безплатно!" hreflang="bg-BG" onover-preload="1">уеб базираните решения</a> и започвате да ги използвате веднага. Трябва само да дадете имейл адреса си и да се регистрирате за безплатен тест период. След като потвърдите имейла си, можете да се впишете и да се запознаете с хелп деск платформата. Например, LiveAgent предлага полезно ръководство за стартиране от самото начало. То превежда всеки потребител през няколко прости стъпки, които му помагат да настрои софтуера си. <h2 id="h-">Заключение</h2> Софтуерът за управление на запитвания се е превърнал в един от най-важните инструменти за клиентско обслужване. Управлението на входящите запитвания чрез подобна система може да ви помогне да осигурите по-бързи и по-надеждни отговори, както и да даде възможност на служителите ви да се справят с по-голям обем запитвания от клиенти. Системите за управление на запитвания могат да осигурят добавена стйност на всеки фронт офис. Това зависи от каналите за комуникация с клиентите, функциите и интеграциите, на които решите да разчитате, както и на добре обучените служители. Отговаряйте с лекота на запитванията и вземете правилният софтуер за управление на запитвания, който да ви помогне с това. </div> </div> </div></div></div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-50d135f elementor-section-full_width Block elementor-section-height-default elementor-section-height-default" data-id="50d135f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9169a66 wrapper" data-id="9169a66" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-110f5ae7 badge elementor-widget elementor-widget-image" data-id="110f5ae7" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" title="" alt="Medal" data-src="https://www.liveagent.bg/wp/urlslab-download/a51aa51d67135d4bae44029e7b4b481b/Medal.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="119"> </div> </div> <div class="elementor-element elementor-element-327770df elementor-widget elementor-widget-heading" data-id="327770df" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-liveagent">Започнете да използвате LiveAgent сега!</h2> </div> </div> <div class="elementor-element elementor-element-2849acd3 elementor-widget elementor-widget-text-editor" data-id="2849acd3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Пробвайте всичко, което можем да ви предложим, с 30-дневен тест период</p> </div> </div> <div class="elementor-element elementor-element-7eb9db9a startusing elementor-widget elementor-widget-html" data-id="7eb9db9a" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="flex flex-wrap"> <a href="https://www.liveagent.bg/testov-period/" class="Button Button--full" title="Обмисляте help desk софтуера на LiveAgent? 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Автоматизирайте процесите, предотвратете сблъсъци между служители и подобрете клиентското обслужване с помощта на разнообразни функции като оценяване на служителите, управление на работно време и лесно прикачване на файлове. Разширете възможностите си с LiveAgent!" hreflang="bg-BG" onover-preload="1">Функции</a></li> <li id="menu-item-743115"><a href="https://www.liveagent.bg/integracii/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="bg-BG" onover-preload="1">Интеграции</a></li> <li id="menu-item-399713"><a href="https://www.liveagent.bg/alternativi/" title="Доброто клиентско обслужване започва с по-добър help desk софтуер. Опитайте LiveAgent с 14-дневен безплатен тест период. Създайте взаимоотнишения, повишете лоялността и продажбите." hreflang="bg-BG" onover-preload="1">Алтернативи</a></li> <li id="menu-item-818003"><a href="https://www.liveagent.bg/tur/" title="Разгледайте LiveAgent и открийте всички чудесни инструменти и функции в нашето многоканално хелп деск приложение. 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Свържете се с нас и ние ще се свържем с вас с отговорите директно." hreflang="bg-BG" onover-preload="1">Поискай оферта</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-12 widget_nav_menu"><div class="Footer__top__column__title h5">За компанията</div><div class="menu-footer-top-company-bulgarian-container"><ul id="menu-footer-top-company-bulgarian" class="menu"><li id="menu-item-401355"><a href="https://www.liveagent.bg/za-nas/otnosno-liveagent/" title="Открийте как LiveAgent, първият help desk софтуер, трансформира клиентското обслужване с иновации и ефективност от 2004 г. насам. Присъединете се към над 150 милиона потребители и над 40 000 бизнеса, които се доверяват на нашия софтуер за отлично обслужване в реално време. 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Start a 14-day free trial and join our satisfied clients in delivering exceptional customer support." hreflang="en-US" onover-preload="1">Импресум</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-13 widget_nav_menu"><div class="Footer__top__column__title h5">Научете повече</div><div class="menu-footer-top-learn-bulgarian-container"><ul id="menu-footer-top-learn-bulgarian" class="menu"><li id="menu-item-399369"><a href="https://www.liveagent.bg/blog/" title="Learn with LiveAgent. 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Find out more about LiveAgent and its business/industry benefits." hreflang="bg-BG" onover-preload="1">Калкулатор на цени</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-155 widget_nav_menu"><div class="Footer__top__column__title h5">Популярни</div><div class="menu-footer-top-popular-bulgarian-container"><ul id="menu-footer-top-popular-bulgarian" class="menu"><li id="menu-item-949716"><a href="https://www.liveagent.bg/softuer-za-baza-znaniya/" title="Открийте как софтуерът за база знания на LiveAgent подобрява самообслужването на клиентите! Насладете се на безплатен пробен период, гъвкави функции и напреднал инструмент за търсене. Подобрете клиентското изживяване с високо оценения софтуер за база знания." hreflang="bg-BG" onover-preload="1">Софтуер за база знания</a></li> <li id="menu-item-743146"><a href="https://www.liveagent.bg/software-za-klientsko-obslujvane/" title="Софтуерът за клиентско обслужване комбинира многофункционална входяща кутия, лайв чат, телефонна централа и клиентски портал. Изберете правилният за вашите нужди." hreflang="bg-BG" onover-preload="1">Софтуер за клиентско обслужване</a></li> <li id="menu-item-743147"><a href="https://www.liveagent.bg/blog/nai-dobri-voip-sistemi-i-integracii/" title="Харчете по-малко за телефонния си план с VoIP телефонни системи и интеграции и изберете най-добрата за вас от нашия списък." hreflang="bg-BG" onover-preload="1">VoIP телефонни системи</a></li> <li id="menu-item-743179"><a href="https://www.liveagent.bg/software-za-samoobsluzhvane/" title='Открийте софтуера за самообслужване на LiveAgent - достъпно решение без скрити такси, което позволява на клиентите да решават проблемите си самостоятелно. Подобрете ефективността и удовлетвореността, като намалите административните разходи и времето за реакция. Разгледайте нашия клиентски портал "Всичко в едно" и се насладете на денонощна поддръжка.' hreflang="bg-BG" onover-preload="1">Софтуер за самообслужване</a></li> <li id="menu-item-743211"><a href="https://www.liveagent.bg/softuer-za-vhodyasht-kol-tsentar/" title="Проучване показва, че 39% от потребителите предпочитат да бъдат обслужени по телефон, вместо по друг канал за връзка. С LiveAgent можете да настроите виртуален кол център директно в Help Desk продукта си. Лесно управлявайте входящите повиквания от клиентите си, подобрете работата на екипа си за обслужване и генерирайте по-големи продажби от входящите обаждания." hreflang="bg-BG" onover-preload="1">Софтуер за входяща телефонна централа</a></li> <li id="menu-item-743212"><a href="https://www.liveagent.bg/sistema-za-upravlenie-na-oplakvaniya/" title="LiveAgent е система за управление на запитванията с пълна функционалност. Тя предоставя help desk приложение с всичко в едно, което обединява всичките ви канали за комуникация." hreflang="bg-BG" onover-preload="1">Система за управление на оплаквания</a></li> <li id="menu-item-743214"><a href="https://www.liveagent.com/blog/best-client-portal-software/" title="Client portal software showcases a customer-centric approach. Learn about 25 of the best client portal software on the market today." hreflang="en-US" onover-preload="1">Софтуер за клиентски портал</a></li> <li id="menu-item-743215"><a href="https://www.liveagent.bg/statup/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="bg-BG" onover-preload="1">Хелп деск софтуер за стартъпи</a></li> </ul></div></div> </div> </div> </div> </div> <div class="Footer__middle"> <div class="wrapper"> <div class="Footer__middle__row"> <div class="Footer__middle__contacts"> <div class="Footer__middle__title h5">Sales contacts</div> <ul> <li class="Footer__middle__contacts__phone"><a href="tel:+421%202%2033%20456%20826" title="Телефонен номер на LiveAgent">+421 2 33 456 826</a></li> <li class="Footer__middle__contacts__phone"><a href="tel:+1-888-257-8754" title="Телефонен номер на LiveAgent">+1-888-257-8754</a></li> <li class="Footer__middle__contacts__whatsapp"><a href="https://wa.me/17862041375?text=Hi!%20I%20am%20contacting%20you%20from%20https://www.liveagent.bg/software-za-upravlenie-na-zapitvania/,%20and%20I%20am%20contacting%20you%20about..." title="LiveAgent's WhatsApp">+1-786-204-1375</a></li> <li class="Footer__middle__contacts__calendar"><a href="/demo/" title="Демонстрация на LiveAgent" hreflang="bg-BG" onover-preload="1">Насрочете демо</a></li> </ul> </div> <div class="Footer__middle__social"> <div class="Footer__middle__title h5">Социални медии</div> <ul> <li> <a href="https://www.instagram.com/liveagent/" rel="noopener" target="_blank" title="LiveAgent в Instagram"> <svg> <use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-instagram"></use> </svg> </a> </li> <li> <a href="https://www.facebook.com/LiveAgent/" rel="noopener" target="_blank" title="LiveAgent в Facebook"> <svg> <use xlink:href=" https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-facebook "></use> </svg> </a> </li> <li> <a href="https://twitter.com/LiveAgent" rel="noopener" target="_blank" title="LiveAgent в Twitter"> <svg> <use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-twitter"></use> </svg> </a> </li> <li> <a href="https://www.linkedin.com/company/liveagent/" rel="nofollow noopener" target="_blank" title="LiveAgent в LinkedIn"> <svg> <use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-linkedin"></use> </svg> </a> </li> <li> <a href="https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCSG5TrYcDozs6jkLf66taBg%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=de&src=1" rel="nofollow noopener" target="_blank" title="LiveAgent в YouTube" urlslab_href_old="https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"> <svg> <use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-youtube"></use> </svg> </a> </li> <li> <a href="https://wa.me/17862041375" rel="nofollow noopener" target="_blank" title="LiveAgent's WhatsApp"> <svg> <use xlink:href="https://www.liveagent.bg/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-whatsapp"></use> </svg> </a> </li> </ul> </div> <div class="Footer__middle__reviews"> <div class="Footer__middle__title h5">Reviews</div> <a class="Footer__middle__reviews__img" href="https://www.g2.com/products/liveagent/reviews?utm_source=review-widget" target="_blank" title="Read reviews of LiveAgent on G2"> <picture><img alt="Read LiveAgent reviews on G2" data-src="https://www.liveagent.bg/app/themes/liveagent/assets/images/reviews/g2-reviews-img.png" data-urlslabstyle="" style="opacity: 0; 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