CINXE.COM

<!DOCTYPE HTML> <html lang="en-SG" dir="ltr"> <head> <meta charset="UTF-8"/> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"/> <meta http-equiv="x-ua-compatible" content="ie=edge"/> <link rel="SHORTCUT ICON" href="/favicon.ico?v2" type="image/x-icon"/> <meta name="robots" content="index, follow"/> <meta name="template" content="reimagine---product-detail-3"/> <meta name="awa-canvasType" content="web"/> <meta name="awa-isTented" content="false"/> <meta name="awa-pgtmp" content="reimagine---product-detail-3"/> <meta name="awa-pageType" content="Microsoft AI"/> <meta name="awa-market" content="en-sg"/> <meta name="awa-cms" content="AEM"/> <meta name="awa-enabledFeatures" content="contentbackfillgenerate;esiproductcards;feature-controlled-mwf;uhf-ms-io-endpoint;uhf-esi-cv;uhf-esi-cache;fraud-greenid;contentsquare;mediapixel;holiday-themer;lazyload-static-components;clientlibDefer;upsellEnabled;contentbackfillpkgdelete;healthcheck;contentbackfillhttpgenerate;perf-tracker-1ds;dynamic-bundle;cvIncrementer;tentingEnabled;chatCookiesImplemented;alertCountDownWithoutServerTime;pdpDynamicRendering;bundlesDynamicRendering;contentbackfillmetadatachangesvideo;contentbackfillmetadatachangesnonvideo;listDynamicRendering;experimentation-without-personalization;generic-list-importer;combinedUHF;cvCallEnabled;m365ProductCatalog;support-unsupported-locales;deferClickTale;videoLazyLoad;prefetchFontsEnabled;enable-code-isolation;imageLinkTag;fetchPriority;contentIngestionAgent;enableClickgroupTelemetry;imageLazyLoad;contentIngestionAgent-dispatcher2westus2Agent;isCacheControlFeatureEnabled;feature-controlled-content-card;lcpPrioritizationPhase1;ocReimagineTelemetry;deferScriptsEnabled;lcpPrioritizationPhase2;ocReimagineSlotNumberTelemetry;contentIngestionAgent-dispatcher1westus2Agent;ocReimagineComponentNameTelemetry;ocReimagineTemplateNameTelemetry;ptePhase1;extended-html-minification-sites;dynamicPrice;gl-auto-config;displayV35Toggle;chatCustomEndpoint;enableBoostPersonalization;ocReimagineTelemetryTemplateNameSwap;enableEmailConnector;enable-eventingService;ocReimagineAIAssistant;acsPMEFeatureEnabled;ocReimagineCustomerApiUrl;ocReimagineCustomerFilterApiUrl"/> <title>Customer Insights and Journeys | Microsoft Dynamics 365</title> <link rel="canonical" href="https://www.microsoft.com/en-sg/dynamics-365/products/customer-insights"/> <meta name="description" content="Create engaging experiences by uniting customer data with real-time journeys and Copilot in Microsoft Dynamics 365 Customer Insights."/> <meta name="twitter:url" content="https://www.microsoft.com/en-sg/dynamics-365/products/customer-insights"/> <meta name="twitter:title" content="Customer Insights and Journeys | Microsoft Dynamics 365"/> <meta name="twitter:description" content="Create engaging experiences by uniting customer data with real-time journeys and Copilot in Microsoft Dynamics 365 Customer Insights."/> <meta name="twitter:card" content="summary"/> <meta property="og:url" content="https://www.microsoft.com/en-sg/dynamics-365/products/customer-insights"/> <meta property="og:title" content="Customer Insights and Journeys | Microsoft Dynamics 365"/> <meta property="og:description" content="Create engaging experiences by uniting customer data with real-time journeys and Copilot in Microsoft Dynamics 365 Customer Insights."/> <meta property="og:type" content="website"/> <meta property="Keywords" content="customer insights, dynamics 365 marketing, customer journey, marketing insights, customer insights platform"/> <meta property="og:description" content="Enhance customer journeys with Dynamics 365 Customer Insights. Unite data, personalize marketing, and leverage Copilot for real-time customer insights."/> <link rel="stylesheet" href="/etc.clientlibs/onecloud/clientlibs/clientlib-mwf-new/main-light.min.ACSHASH561c834597fb9bc5aac4021e21e006be.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/onecloud/clientlibs/clientlib-reimagine/main-dynamics365.min.ACSHASH62b791e0c312cb6bda47f46857771f1d.css" type="text/css"> <script src="/etc.clientlibs/onecloud/clientlibs/clientlib-vars/publisher.min.ACSHASH231629d7145c1d55cacb37f6b1f98538.js"></script> <script src="/etc.clientlibs/onecloud/clientlibs/clientlib-onecloud-util.min.ACSHASH1c7e214f5af8caa06f783a38d40127c6.js"></script> <script src="/etc.clientlibs/onecloud/clientlibs/clientlib-mwf-new/main-light.min.ACSHASH3cb55a1b7e29cabded7d23377524b55e.js"></script> <script src="/etc.clientlibs/onecloud/clientlibs/clientlib-reimagine/main-light.min.ACSHASHd2a85a716cc41a9a03ae8e36a39d28d6.js"></script> <script src="/etc.clientlibs/onecloud/clientlibs/clientlib-events.min.ACSHASH7677f65c1626ab1bde509437776d4291.js"></script> <link rel="stylesheet" href="/etc.clientlibs/cascade.component.authoring/clientlibs/clientlib-uhf.min.ACSHASHf9f2395c582fa601707b7a5dfae9f05f.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/onecloud/clientlibs/clientlib-action.min.ACSHASH44700d76f3f63fa33f30039bb9c74b39.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/onecloud/clientlibs/clientlib-reimagine-page/clientlib-aem-styles.min.ACSHASHd66c468f4ca17e83ccd97a4518b3e814.css" type="text/css"> <script>oc.geo.country = "SG";</script> <script id="ie11-polyfill-script"> var isModernBrowser = ( 'fetch' in window && 'assign' in Object ); if ( !isModernBrowser ) { var scriptElement = document.createElement('script'); scriptElement.async = false; scriptElement.src = '/etc.clientlibs/cascade.component.authoring/clientlibs/clientlib-polyfills/resources/ie11-polyfills.js'; var polyfillScriptElement = document.querySelector('#ie11-polyfill-script'); if (polyfillScriptElement) { polyfillScriptElement.parentNode.insertBefore(scriptElement, polyfillScriptElement.nextSibling); } } </script> <script src="/etc.clientlibs/cascade.component.authoring/clientlibs/clientlib-polyfills.min.ACSHASHf381d5147c85ee687ea8fbef32c83d37.js"></script> <script src="/etc.clientlibs/cascade.component.authoring/clientlibs/clientlib-jquery.min.ACSHASH35986a813756f39ab6b922979ffedb03.js"></script> <script src="/etc.clientlibs/cascade.component.authoring/clientlibs/clientlib-jquery-cookie.min.ACSHASH20aafdf6904d3dc5db0e0e33abbfc1a4.js"></script> <script src="/etc.clientlibs/microsoft/clientlibs/exp-analytics/v1.min.ACSHASH4cffc2c9b55f8bde649e0d2535a1eebd.js"></script> <script type="text/javascript"> var expToken = { "exp": { "target": { "propertyToken": "c21eeca5-3f52-33ff-8b49-9bbe1f547708", "visitorJsHash": "30368a72d017e4133bfd3b5d073d06ff", "expJsHash": "895e2a12062f1ee44d7d72d266904bde", "isExpWithoutPersonalizationEnabled": ("false"==="true") } } }; window.cas = expToken; </script> <meta name="cas-exp-visitor" content="/etc.clientlibs/microsoft/components/structure/page/clientlibs/visitor.min.ACSHASH30368a72d017e4133bfd3b5d073d06ff.js"> <meta name="cas-exp-at" content="/etc.clientlibs/microsoft/components/structure/page/clientlibs/experimentation.min.ACSHASH895e2a12062f1ee44d7d72d266904bde.js"> <script type="text/javascript" src="/etc.clientlibs/microsoft/clientlibs/exp-cookiecomp/v1.min.ACSHASHbe3f2a9f6a41fc40556efe260fc861a5.js" async></script> <meta name="exp-visitor-anchor" content=""/> <meta name="exp-atjs-anchor" content=""/> <link id="onecloud-head-style" href="/msonecloudapi/assets/msochead.css" type="text/css" rel="stylesheet"/> <script id="onecloud-head-script" type="text/javascript" src="/msonecloudapi/assets/msochead.js" async></script> <script type="text/javascript" async src="https://play.vidyard.com/embed/v4.js"></script> <meta name="oc-version" content="reimagine"/> <script src="/etc.clientlibs/cascade.component.authoring/dynamicclientsidelibs/handlerscripts/v1.min.ACSHASHd7106db242c2b41f88a1b02418bec7e2.js"></script> </head> <body class="reimagine-page page basicpage"> <div data-geo-country="SG"> <span style="display:none"> <script> window.mscv = 'CASMicrosoftCV844cbeb2.0' </script> <script> window.msservercv = 'CASMicrosoftCV844cbeb2.0' </script> Trace Id is missing <script> window.traceid = undefined; </script> </span> <script type="text/javascript"> window.msauthIsPublisher = true; </script> <span aria-hidden="true" class="d-none geo-info" data-continent="AS" data-country_code="SG" data-region_code="" data-city="SINGAPORE" data-timezone="GMT+8" data-zip="" data-county="" data-areacode=""> </span> <div id="page-top" tabindex="-1"></div> <div id="modalsRenderedAfterPageLoad"> </div> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="universalheader aem-GridColumn aem-GridColumn--default--12" data-component-id="cf9a86dceae618e01d6e6399d243873c"> <link rel="stylesheet" href="/etc.clientlibs/microsoft/components/content/universalheader/v1/universalheader/clientlibs/site.min.ACSHASHa8a3710424dc6e0dff393c6964441bdb.css" type="text/css"> <link rel="stylesheet" href="https://www.microsoft.com/onerfstatics/marketingsites-eas-prod/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/1b-9d8ed9/c9-be0100/a6-e969ef/43-9f2e7c/82-8b5456/a0-5d3913/43-5a5ab8/ca-ae3ce4?ver=2.0&_cf=02242021_3231" type="text/css" media="all" /> <div id="headerArea" class="uhf" data-m='{"cN":"headerArea","cT":"Area_coreuiArea","id":"a1Body","sN":1,"aN":"Body"}'> <div id="headerRegion" data-region-key="headerregion" data-m='{"cN":"headerRegion","cT":"Region_coreui-region","id":"r1a1","sN":1,"aN":"a1"}' > <div id="headerUniversalHeader" data-m='{"cN":"headerUniversalHeader","cT":"Module_coreui-universalheader","id":"m1r1a1","sN":1,"aN":"r1a1"}' data-module-id="Category|headerRegion|coreui-region|headerUniversalHeader|coreui-universalheader"> <div data-m='{"cN":"cookiebanner_cont","cT":"Container","id":"c1m1r1a1","sN":1,"aN":"m1r1a1"}'> <div id="uhfCookieAlert" data-locale="en-sg"> <div id="msccBannerV2"></div> </div> </div> <a id="uhfSkipToMain" class="m-skip-to-main" href="javascript:void(0)" data-href="#mainContent" tabindex="0" data-m='{"cN":"Skip to content_nonnav","id":"nn2m1r1a1","sN":2,"aN":"m1r1a1"}'>Skip to main content</a> <header class="c-uhfh context-uhf no-js c-sgl-stck c-category-header " itemscope="itemscope" data-header-footprint="/MSServerCloud/Dynamics365Header, fromService: True" data-magict="true" itemtype="http://schema.org/Organization"> <div class="theme-light js-global-head f-closed global-head-cont" data-m='{"cN":"Universal Header_cont","cT":"Container","id":"c3m1r1a1","sN":3,"aN":"m1r1a1"}'> <div class="c-uhfh-gcontainer-st"> <button type="button" class="c-action-trigger c-glyph glyph-global-nav-button" aria-label="All Microsoft expand to see list of Microsoft products and services" initialState-label="All Microsoft expand to see list of Microsoft products and services" toggleState-label="Close All Microsoft list" aria-expanded="false" data-m='{"cN":"Mobile menu button_nonnav","id":"nn1c3m1r1a1","sN":1,"aN":"c3m1r1a1"}'></button> <button type="button" class="c-action-trigger c-glyph glyph-arrow-htmllegacy c-close-search" aria-expanded="false" data-m='{"cN":"Close Search_nonnav","id":"nn2c3m1r1a1","sN":2,"aN":"c3m1r1a1"}'></button> <a id="uhfLogo" class="c-logo c-sgl-stk-uhfLogo" itemprop="url" href="https://www.microsoft.com" aria-label="Microsoft" data-m='{"cN":"GlobalNav_Logo_cont","cT":"Container","id":"c3c3m1r1a1","sN":3,"aN":"c3m1r1a1"}'> <img alt="" itemprop="logo" class="c-image" src="https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RE1Mu3b?ver=5c31" role="presentation" aria-hidden="true" /> <span itemprop="name" role="presentation" aria-hidden="true">Microsoft</span> </a> <div class="f-mobile-title"> <button type="button" class="c-action-trigger c-glyph glyph-chevron-left" aria-label="See more menu options" data-m='{"cN":"Mobile back button_nonnav","id":"nn4c3m1r1a1","sN":4,"aN":"c3m1r1a1"}'></button> <span data-global-title="Microsoft home" class="js-mobile-title">Dynamics 365</span> <button type="button" class="c-action-trigger c-glyph glyph-chevron-right" aria-label="See more menu options" data-m='{"cN":"Mobile forward button_nonnav","id":"nn5c3m1r1a1","sN":5,"aN":"c3m1r1a1"}'></button> </div> <div class="c-show-pipe x-hidden-vp-mobile-st"> <a id="uhfCatLogo" class="c-logo c-cat-logo" href="https://www.microsoft.com/en-sg/dynamics-365" aria-label="Dynamics 365" itemprop="url" data-m='{"cN":"CatNav_Dynamics 365_nav","id":"n6c3m1r1a1","sN":6,"aN":"c3m1r1a1"}'> <span>Dynamics 365</span> </a> </div> <div class="cat-logo-button-cont x-hidden"> <button type="button" id="uhfCatLogoButton" class="c-cat-logo-button x-hidden" aria-expanded="false" aria-label="Dynamics 365" data-m='{"cN":"Dynamics 365_nonnav","id":"nn7c3m1r1a1","sN":7,"aN":"c3m1r1a1"}'> Dynamics 365 </button> </div> <nav id="uhf-g-nav" aria-label="Contextual menu" class="c-uhfh-gnav" data-m='{"cN":"Category nav_cont","cT":"Container","id":"c8c3m1r1a1","sN":8,"aN":"c3m1r1a1"}'> <ul class="js-paddle-items"> <li class="single-link js-nav-menu x-hidden-none-mobile-vp uhf-menu-item"> <a class="c-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365" data-m='{"cN":"CatNav_Home_nav","id":"n1c8c3m1r1a1","sN":1,"aN":"c8c3m1r1a1"}' > Home </a> </li> <li class="nested-menu uhf-menu-item"> <div class="c-uhf-menu js-nav-menu"> <button type="button" id="c-shellmenu_0" aria-expanded="false" data-m='{"cN":"CatNav_Explore_nonnav","id":"nn2c8c3m1r1a1","sN":2,"aN":"c8c3m1r1a1"}'>Explore</button> <ul class="f-multi-column f-multi-column-2" data-class-idn="f-multi-column f-multi-column-2" aria-hidden="true" data-m='{"cN":"Explore_cont","cT":"Container","id":"c3c8c3m1r1a1","sN":3,"aN":"c8c3m1r1a1"}'> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c1c3c8c3m1r1a1","sN":1,"aN":"c3c8c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_1-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c1c3c8c3m1r1a1","sN":1,"aN":"c1c3c8c3m1r1a1"}'>Get started</span> <button id="uhf-navbtn-shellmenu_1-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c1c3c8c3m1r1a1","sN":2,"aN":"c1c3c8c3m1r1a1"}'>Get started</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_1-span"> <li class="js-nav-menu single-link" data-m='{"cN":"What is Dynamics 365?_cont","cT":"Container","id":"c3c1c3c8c3m1r1a1","sN":3,"aN":"c1c3c8c3m1r1a1"}'> <a id="shellmenu_2" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/what-is-dynamics-365" data-m='{"cN":"CatNav_What is Dynamics 365?_nav","id":"n1c3c1c3c8c3m1r1a1","sN":1,"aN":"c3c1c3c8c3m1r1a1"}'>What is Dynamics 365?</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Guided tours_cont","cT":"Container","id":"c4c1c3c8c3m1r1a1","sN":4,"aN":"c1c3c8c3m1r1a1"}'> <a id="shellmenu_3" class="js-subm-uhf-nav-link" href="https://guidedtour.microsoft.com/en-sg/guidedtour/dynamics/landing" data-m='{"cN":"CatNav_Guided tours_nav","id":"n1c4c1c3c8c3m1r1a1","sN":1,"aN":"c4c1c3c8c3m1r1a1"}'>Guided tours</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Customer stories_cont","cT":"Container","id":"c5c1c3c8c3m1r1a1","sN":5,"aN":"c1c3c8c3m1r1a1"}'> <a id="shellmenu_4" class="js-subm-uhf-nav-link" href="https://customers.microsoft.com/en-sg/search?sq=%22Dynamics%20365%22&ff=&p=0&so=story_publish_date%20desc" data-m='{"cN":"CatNav_Customer stories_nav","id":"n1c5c1c3c8c3m1r1a1","sN":1,"aN":"c5c1c3c8c3m1r1a1"}'>Customer stories</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Try our products_cont","cT":"Container","id":"c6c1c3c8c3m1r1a1","sN":6,"aN":"c1c3c8c3m1r1a1"}'> <a id="shellmenu_5" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/free-trial" data-m='{"cN":"CatNav_Try our products_nav","id":"n1c6c1c3c8c3m1r1a1","sN":1,"aN":"c6c1c3c8c3m1r1a1"}'>Try our products</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c2c3c8c3m1r1a1","sN":2,"aN":"c3c8c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_6-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c2c3c8c3m1r1a1","sN":1,"aN":"c2c3c8c3m1r1a1"}'>By need</span> <button id="uhf-navbtn-shellmenu_6-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c2c3c8c3m1r1a1","sN":2,"aN":"c2c3c8c3m1r1a1"}'>By need</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_6-span"> <li class="js-nav-menu single-link" data-m='{"cN":"Increase sales_cont","cT":"Container","id":"c3c2c3c8c3m1r1a1","sN":3,"aN":"c2c3c8c3m1r1a1"}'> <a id="shellmenu_7" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/solutions/sales-and-marketing" data-m='{"cN":"CatNav_Increase sales_nav","id":"n1c3c2c3c8c3m1r1a1","sN":1,"aN":"c3c2c3c8c3m1r1a1"}'>Increase sales</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Personalize service experiences_cont","cT":"Container","id":"c4c2c3c8c3m1r1a1","sN":4,"aN":"c2c3c8c3m1r1a1"}'> <a id="shellmenu_8" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/solutions/service" data-m='{"cN":"CatNav_Personalize service experiences_nav","id":"n1c4c2c3c8c3m1r1a1","sN":1,"aN":"c4c2c3c8c3m1r1a1"}'>Personalize service experiences</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Modernize your ERP_cont","cT":"Container","id":"c5c2c3c8c3m1r1a1","sN":5,"aN":"c2c3c8c3m1r1a1"}'> <a id="shellmenu_9" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/solutions/erp" data-m='{"cN":"CatNav_Modernize your ERP_nav","id":"n1c5c2c3c8c3m1r1a1","sN":1,"aN":"c5c2c3c8c3m1r1a1"}'>Modernize your ERP</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Grow your SMB_cont","cT":"Container","id":"c6c2c3c8c3m1r1a1","sN":6,"aN":"c2c3c8c3m1r1a1"}'> <a id="shellmenu_10" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/solutions/small-business" data-m='{"cN":"CatNav_Grow your SMB_nav","id":"n1c6c2c3c8c3m1r1a1","sN":1,"aN":"c6c2c3c8c3m1r1a1"}'>Grow your SMB</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Deliver supply chain agility_cont","cT":"Container","id":"c7c2c3c8c3m1r1a1","sN":7,"aN":"c2c3c8c3m1r1a1"}'> <a id="shellmenu_11" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/solutions/supply-chain" data-m='{"cN":"CatNav_Deliver supply chain agility_nav","id":"n1c7c2c3c8c3m1r1a1","sN":1,"aN":"c7c2c3c8c3m1r1a1"}'>Deliver supply chain agility</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Strengthen financial and operating models_cont","cT":"Container","id":"c8c2c3c8c3m1r1a1","sN":8,"aN":"c2c3c8c3m1r1a1"}'> <a id="shellmenu_12" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/solutions/finance" data-m='{"cN":"CatNav_Strengthen financial and operating models_nav","id":"n1c8c2c3c8c3m1r1a1","sN":1,"aN":"c8c2c3c8c3m1r1a1"}'>Strengthen financial and operating models</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Boost productivity with AI_cont","cT":"Container","id":"c9c2c3c8c3m1r1a1","sN":9,"aN":"c2c3c8c3m1r1a1"}'> <a id="shellmenu_13" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/solutions/ai" data-m='{"cN":"CatNav_Boost productivity with AI_nav","id":"n1c9c2c3c8c3m1r1a1","sN":1,"aN":"c9c2c3c8c3m1r1a1"}'>Boost productivity with AI</a> </li> </ul> </li> </ul> </div> </li> <li class="nested-menu uhf-menu-item"> <div class="c-uhf-menu js-nav-menu"> <button type="button" id="c-shellmenu_14" aria-expanded="false" data-m='{"cN":"CatNav_Products_nonnav","id":"nn4c8c3m1r1a1","sN":4,"aN":"c8c3m1r1a1"}'>Products</button> <ul class="f-multi-column f-multi-column-5" data-class-idn="f-multi-column f-multi-column-5" aria-hidden="true" data-m='{"cN":"Products_cont","cT":"Container","id":"c5c8c3m1r1a1","sN":5,"aN":"c8c3m1r1a1"}'> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c1c5c8c3m1r1a1","sN":1,"aN":"c5c8c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_15-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c1c5c8c3m1r1a1","sN":1,"aN":"c1c5c8c3m1r1a1"}'>Customer experience</span> <button id="uhf-navbtn-shellmenu_15-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c1c5c8c3m1r1a1","sN":2,"aN":"c1c5c8c3m1r1a1"}'>Customer experience</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_15-span"> <li class="js-nav-menu single-link" data-m='{"cN":"Sales_cont","cT":"Container","id":"c3c1c5c8c3m1r1a1","sN":3,"aN":"c1c5c8c3m1r1a1"}'> <a id="shellmenu_16" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/products/sales" data-m='{"cN":"CatNav_Sales_nav","id":"n1c3c1c5c8c3m1r1a1","sN":1,"aN":"c3c1c5c8c3m1r1a1"}'>Sales</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Customer Insights_cont","cT":"Container","id":"c4c1c5c8c3m1r1a1","sN":4,"aN":"c1c5c8c3m1r1a1"}'> <a id="shellmenu_17" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/products/customer-insights" data-m='{"cN":"CatNav_Customer Insights_nav","id":"n1c4c1c5c8c3m1r1a1","sN":1,"aN":"c4c1c5c8c3m1r1a1"}'>Customer Insights</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c2c5c8c3m1r1a1","sN":2,"aN":"c5c8c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_18-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c2c5c8c3m1r1a1","sN":1,"aN":"c2c5c8c3m1r1a1"}'>Service</span> <button id="uhf-navbtn-shellmenu_18-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c2c5c8c3m1r1a1","sN":2,"aN":"c2c5c8c3m1r1a1"}'>Service</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_18-span"> <li class="js-nav-menu single-link" data-m='{"cN":"Customer Service_cont","cT":"Container","id":"c3c2c5c8c3m1r1a1","sN":3,"aN":"c2c5c8c3m1r1a1"}'> <a id="shellmenu_19" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/products/customer-service" data-m='{"cN":"CatNav_Customer Service_nav","id":"n1c3c2c5c8c3m1r1a1","sN":1,"aN":"c3c2c5c8c3m1r1a1"}'>Customer Service</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Contact Center_cont","cT":"Container","id":"c4c2c5c8c3m1r1a1","sN":4,"aN":"c2c5c8c3m1r1a1"}'> <a id="shellmenu_20" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/products/contact-center" data-m='{"cN":"CatNav_Contact Center_nav","id":"n1c4c2c5c8c3m1r1a1","sN":1,"aN":"c4c2c5c8c3m1r1a1"}'>Contact Center</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Field Service_cont","cT":"Container","id":"c5c2c5c8c3m1r1a1","sN":5,"aN":"c2c5c8c3m1r1a1"}'> <a id="shellmenu_21" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/products/field-service" data-m='{"cN":"CatNav_Field Service_nav","id":"n1c5c2c5c8c3m1r1a1","sN":1,"aN":"c5c2c5c8c3m1r1a1"}'>Field Service</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c3c5c8c3m1r1a1","sN":3,"aN":"c5c8c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_22-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c3c5c8c3m1r1a1","sN":1,"aN":"c3c5c8c3m1r1a1"}'>Supply chain</span> <button id="uhf-navbtn-shellmenu_22-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c3c5c8c3m1r1a1","sN":2,"aN":"c3c5c8c3m1r1a1"}'>Supply chain</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_22-span"> <li class="js-nav-menu single-link" data-m='{"cN":"Supply Chain Management_cont","cT":"Container","id":"c3c3c5c8c3m1r1a1","sN":3,"aN":"c3c5c8c3m1r1a1"}'> <a id="shellmenu_23" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/products/supply-chain-management" data-m='{"cN":"CatNav_Supply Chain Management_nav","id":"n1c3c3c5c8c3m1r1a1","sN":1,"aN":"c3c3c5c8c3m1r1a1"}'>Supply Chain Management</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Guides_cont","cT":"Container","id":"c4c3c5c8c3m1r1a1","sN":4,"aN":"c3c5c8c3m1r1a1"}'> <a id="shellmenu_24" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/products/guides" data-m='{"cN":"CatNav_Guides_nav","id":"n1c4c3c5c8c3m1r1a1","sN":1,"aN":"c4c3c5c8c3m1r1a1"}'>Guides</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Commerce_cont","cT":"Container","id":"c5c3c5c8c3m1r1a1","sN":5,"aN":"c3c5c8c3m1r1a1"}'> <a id="shellmenu_25" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/products/commerce" data-m='{"cN":"CatNav_Commerce_nav","id":"n1c5c3c5c8c3m1r1a1","sN":1,"aN":"c5c3c5c8c3m1r1a1"}'>Commerce</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c4c5c8c3m1r1a1","sN":4,"aN":"c5c8c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_26-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c4c5c8c3m1r1a1","sN":1,"aN":"c4c5c8c3m1r1a1"}'>Finance</span> <button id="uhf-navbtn-shellmenu_26-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c4c5c8c3m1r1a1","sN":2,"aN":"c4c5c8c3m1r1a1"}'>Finance</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_26-span"> <li class="js-nav-menu single-link" data-m='{"cN":"Finance_cont","cT":"Container","id":"c3c4c5c8c3m1r1a1","sN":3,"aN":"c4c5c8c3m1r1a1"}'> <a id="shellmenu_27" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/products/finance" data-m='{"cN":"CatNav_Finance_nav","id":"n1c3c4c5c8c3m1r1a1","sN":1,"aN":"c3c4c5c8c3m1r1a1"}'>Finance</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Project Operations_cont","cT":"Container","id":"c4c4c5c8c3m1r1a1","sN":4,"aN":"c4c5c8c3m1r1a1"}'> <a id="shellmenu_28" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/products/project-operations" data-m='{"cN":"CatNav_Project Operations_nav","id":"n1c4c4c5c8c3m1r1a1","sN":1,"aN":"c4c4c5c8c3m1r1a1"}'>Project Operations</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Human Resources_cont","cT":"Container","id":"c5c4c5c8c3m1r1a1","sN":5,"aN":"c4c5c8c3m1r1a1"}'> <a id="shellmenu_29" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/products/human-resources" data-m='{"cN":"CatNav_Human Resources_nav","id":"n1c5c4c5c8c3m1r1a1","sN":1,"aN":"c5c4c5c8c3m1r1a1"}'>Human Resources</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c5c5c8c3m1r1a1","sN":5,"aN":"c5c8c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_30-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c5c5c8c3m1r1a1","sN":1,"aN":"c5c5c8c3m1r1a1"}'>Small and medium business</span> <button id="uhf-navbtn-shellmenu_30-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c5c5c8c3m1r1a1","sN":2,"aN":"c5c5c8c3m1r1a1"}'>Small and medium business</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_30-span"> <li class="js-nav-menu single-link" data-m='{"cN":"Business Central_cont","cT":"Container","id":"c3c5c5c8c3m1r1a1","sN":3,"aN":"c5c5c8c3m1r1a1"}'> <a id="shellmenu_31" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/products/business-central" data-m='{"cN":"CatNav_Business Central_nav","id":"n1c3c5c5c8c3m1r1a1","sN":1,"aN":"c3c5c5c8c3m1r1a1"}'>Business Central</a> </li> </ul> </li> </ul> </div> </li> <li class="single-link js-nav-menu uhf-menu-item"> <a id="c-shellmenu_32" class="c-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/pricing-overview" data-m='{"cN":"CatNav_Pricing_nav","id":"n6c8c3m1r1a1","sN":6,"aN":"c8c3m1r1a1"}'>Pricing</a> </li> <li class="nested-menu uhf-menu-item"> <div class="c-uhf-menu js-nav-menu"> <button type="button" id="c-shellmenu_33" aria-expanded="false" data-m='{"cN":"CatNav_Resources_nonnav","id":"nn7c8c3m1r1a1","sN":7,"aN":"c8c3m1r1a1"}'>Resources</button> <ul class="f-multi-column f-multi-column-4" data-class-idn="f-multi-column f-multi-column-4" aria-hidden="true" data-m='{"cN":"Resources_cont","cT":"Container","id":"c8c8c3m1r1a1","sN":8,"aN":"c8c3m1r1a1"}'> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c1c8c8c3m1r1a1","sN":1,"aN":"c8c8c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_34-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c1c8c8c3m1r1a1","sN":1,"aN":"c1c8c8c3m1r1a1"}'>Learning</span> <button id="uhf-navbtn-shellmenu_34-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c1c8c8c3m1r1a1","sN":2,"aN":"c1c8c8c3m1r1a1"}'>Learning</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_34-span"> <li class="js-nav-menu single-link" data-m='{"cN":"Business application topics_cont","cT":"Container","id":"c3c1c8c8c3m1r1a1","sN":3,"aN":"c1c8c8c3m1r1a1"}'> <a id="shellmenu_35" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/topics" data-m='{"cN":"CatNav_Business application topics_nav","id":"n1c3c1c8c8c3m1r1a1","sN":1,"aN":"c3c1c8c8c3m1r1a1"}'>Business application topics</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Training \u0026 certifications_cont","cT":"Container","id":"c4c1c8c8c3m1r1a1","sN":4,"aN":"c1c8c8c3m1r1a1"}'> <a id="shellmenu_36" class="js-subm-uhf-nav-link" href="https://learn.microsoft.com/en-sg/training/dynamics365/?wt.mc_id=d365_product_webpage_wwl" data-m='{"cN":"CatNav_Training \u0026 certifications_nav","id":"n1c4c1c8c8c3m1r1a1","sN":1,"aN":"c4c1c8c8c3m1r1a1"}'>Training & certifications</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Business solutions hub_cont","cT":"Container","id":"c5c1c8c8c3m1r1a1","sN":5,"aN":"c1c8c8c3m1r1a1"}'> <a id="shellmenu_37" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/microsoft-cloud/solutions" data-m='{"cN":"CatNav_Business solutions hub_nav","id":"n1c5c1c8c8c3m1r1a1","sN":1,"aN":"c5c1c8c8c3m1r1a1"}'>Business solutions hub</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Migrate to the cloud_cont","cT":"Container","id":"c6c1c8c8c3m1r1a1","sN":6,"aN":"c1c8c8c3m1r1a1"}'> <a id="shellmenu_38" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/cloud-migration" data-m='{"cN":"CatNav_Migrate to the cloud_nav","id":"n1c6c1c8c8c3m1r1a1","sN":1,"aN":"c6c1c8c8c3m1r1a1"}'>Migrate to the cloud</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c2c8c8c3m1r1a1","sN":2,"aN":"c8c8c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_39-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c2c8c8c3m1r1a1","sN":1,"aN":"c2c8c8c3m1r1a1"}'>Technical resources</span> <button id="uhf-navbtn-shellmenu_39-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c2c8c8c3m1r1a1","sN":2,"aN":"c2c8c8c3m1r1a1"}'>Technical resources</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_39-span"> <li class="js-nav-menu single-link" data-m='{"cN":"Documentation_cont","cT":"Container","id":"c3c2c8c8c3m1r1a1","sN":3,"aN":"c2c8c8c3m1r1a1"}'> <a id="shellmenu_40" class="js-subm-uhf-nav-link" href="https://learn.microsoft.com/en-sg/dynamics365" data-m='{"cN":"CatNav_Documentation_nav","id":"n1c3c2c8c8c3m1r1a1","sN":1,"aN":"c3c2c8c8c3m1r1a1"}'>Documentation</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c3c8c8c3m1r1a1","sN":3,"aN":"c8c8c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_41-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c3c8c8c3m1r1a1","sN":1,"aN":"c3c8c8c3m1r1a1"}'>What's new?</span> <button id="uhf-navbtn-shellmenu_41-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c3c8c8c3m1r1a1","sN":2,"aN":"c3c8c8c3m1r1a1"}'>What's new?</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_41-span"> <li class="js-nav-menu single-link" data-m='{"cN":"Events_cont","cT":"Container","id":"c3c3c8c8c3m1r1a1","sN":3,"aN":"c3c8c8c3m1r1a1"}'> <a id="shellmenu_42" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/events" data-m='{"cN":"CatNav_Events_nav","id":"n1c3c3c8c8c3m1r1a1","sN":1,"aN":"c3c3c8c8c3m1r1a1"}'>Events</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Dynamics 365 Blog_cont","cT":"Container","id":"c4c3c8c8c3m1r1a1","sN":4,"aN":"c3c8c8c3m1r1a1"}'> <a id="shellmenu_43" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/blog/" data-m='{"cN":"CatNav_Dynamics 365 Blog_nav","id":"n1c4c3c8c8c3m1r1a1","sN":1,"aN":"c4c3c8c8c3m1r1a1"}'>Dynamics 365 Blog</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Product updates_cont","cT":"Container","id":"c5c3c8c8c3m1r1a1","sN":5,"aN":"c3c8c8c3m1r1a1"}'> <a id="shellmenu_44" class="js-subm-uhf-nav-link" href="https://releaseplans.microsoft.com/en-sg/?app=Sales" data-m='{"cN":"CatNav_Product updates_nav","id":"n1c5c3c8c8c3m1r1a1","sN":1,"aN":"c5c3c8c8c3m1r1a1"}'>Product updates</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c4c8c8c3m1r1a1","sN":4,"aN":"c8c8c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_45-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c4c8c8c3m1r1a1","sN":1,"aN":"c4c8c8c3m1r1a1"}'>For customers</span> <button id="uhf-navbtn-shellmenu_45-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c4c8c8c3m1r1a1","sN":2,"aN":"c4c8c8c3m1r1a1"}'>For customers</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_45-span"> <li class="js-nav-menu single-link" data-m='{"cN":"Onboarding and implementation_cont","cT":"Container","id":"c3c4c8c8c3m1r1a1","sN":3,"aN":"c4c8c8c3m1r1a1"}'> <a id="shellmenu_46" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/customer-success" data-m='{"cN":"CatNav_Onboarding and implementation_nav","id":"n1c3c4c8c8c3m1r1a1","sN":1,"aN":"c3c4c8c8c3m1r1a1"}'>Onboarding and implementation</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Community_cont","cT":"Container","id":"c4c4c8c8c3m1r1a1","sN":4,"aN":"c4c8c8c3m1r1a1"}'> <a id="shellmenu_47" class="js-subm-uhf-nav-link" href="https://community.dynamics.com" data-m='{"cN":"CatNav_Community_nav","id":"n1c4c4c8c8c3m1r1a1","sN":1,"aN":"c4c4c8c8c3m1r1a1"}'>Community</a> </li> </ul> </li> </ul> </div> </li> <li class="nested-menu uhf-menu-item"> <div class="c-uhf-menu js-nav-menu"> <button type="button" id="c-shellmenu_48" aria-expanded="false" data-m='{"cN":"CatNav_Partners_nonnav","id":"nn9c8c3m1r1a1","sN":9,"aN":"c8c3m1r1a1"}'>Partners</button> <ul class="" data-class-idn="" aria-hidden="true" data-m='{"cN":"Partners_cont","cT":"Container","id":"c10c8c3m1r1a1","sN":10,"aN":"c8c3m1r1a1"}'> <li class="js-nav-menu single-link" data-m='{"cN":"Find a partner_cont","cT":"Container","id":"c1c10c8c3m1r1a1","sN":1,"aN":"c10c8c3m1r1a1"}'> <a id="c-shellmenu_49" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/partners/find-a-partner" data-m='{"cN":"CatNav_Find a partner_nav","id":"n1c1c10c8c3m1r1a1","sN":1,"aN":"c1c10c8c3m1r1a1"}'>Find a partner</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Become a partner_cont","cT":"Container","id":"c2c10c8c3m1r1a1","sN":2,"aN":"c10c8c3m1r1a1"}'> <a id="c-shellmenu_50" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/partners/become-a-partner" data-m='{"cN":"CatNav_Become a partner_nav","id":"n1c2c10c8c3m1r1a1","sN":1,"aN":"c2c10c8c3m1r1a1"}'>Become a partner</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Partner resources_cont","cT":"Container","id":"c3c10c8c3m1r1a1","sN":3,"aN":"c10c8c3m1r1a1"}'> <a id="c-shellmenu_51" class="js-subm-uhf-nav-link" href="https://dynamicspartners.transform.microsoft.com/" data-m='{"cN":"CatNav_Partner resources_nav","id":"n1c3c10c8c3m1r1a1","sN":1,"aN":"c3c10c8c3m1r1a1"}'>Partner resources</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"AppSource_cont","cT":"Container","id":"c4c10c8c3m1r1a1","sN":4,"aN":"c10c8c3m1r1a1"}'> <a id="c-shellmenu_52" class="js-subm-uhf-nav-link" href="https://appsource.microsoft.com/en-sg/marketplace/apps?page=1&product=dynamics-365&src=Dynamics365website" data-m='{"cN":"CatNav_AppSource_nav","id":"n1c4c10c8c3m1r1a1","sN":1,"aN":"c4c10c8c3m1r1a1"}'>AppSource</a> </li> </ul> </div> </li> <li class="nested-menu uhf-menu-item"> <div class="c-uhf-menu js-nav-menu"> <button type="button" id="c-shellmenu_53" aria-expanded="false" data-m='{"cN":"CatNav_Support_nonnav","id":"nn11c8c3m1r1a1","sN":11,"aN":"c8c3m1r1a1"}'>Support</button> <ul class="" data-class-idn="" aria-hidden="true" data-m='{"cN":"Support_cont","cT":"Container","id":"c12c8c3m1r1a1","sN":12,"aN":"c8c3m1r1a1"}'> <li class="js-nav-menu single-link" data-m='{"cN":"Product documentation_cont","cT":"Container","id":"c1c12c8c3m1r1a1","sN":1,"aN":"c12c8c3m1r1a1"}'> <a id="c-shellmenu_54" class="js-subm-uhf-nav-link" href="https://learn.microsoft.com/en-sg/dynamics365/" data-m='{"cN":"CatNav_Product documentation_nav","id":"n1c1c12c8c3m1r1a1","sN":1,"aN":"c1c12c8c3m1r1a1"}'>Product documentation</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Technical support_cont","cT":"Container","id":"c2c12c8c3m1r1a1","sN":2,"aN":"c12c8c3m1r1a1"}'> <a id="c-shellmenu_55" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/support" data-m='{"cN":"CatNav_Technical support_nav","id":"n1c2c12c8c3m1r1a1","sN":1,"aN":"c2c12c8c3m1r1a1"}'>Technical support</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"On-premises product support_cont","cT":"Container","id":"c3c12c8c3m1r1a1","sN":3,"aN":"c12c8c3m1r1a1"}'> <a id="c-shellmenu_56" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/support/on-premises-product-documentation" data-m='{"cN":"CatNav_On-premises product support_nav","id":"n1c3c12c8c3m1r1a1","sN":1,"aN":"c3c12c8c3m1r1a1"}'>On-premises product support</a> </li> </ul> </div> </li> <li class="single-link js-nav-menu uhf-menu-item"> <a id="c-shellmenu_custom_contactsales_bhvr124" class="c-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/contact-us" data-m='{"cN":"CatNav_Contact us_nav","id":"n13c8c3m1r1a1","sN":13,"aN":"c8c3m1r1a1"}'>Contact us</a> </li> <li class="single-link js-nav-menu uhf-menu-item"> <a id="c-shellmenu_custom_button_solid_newtab_trial_bhvr234" class="c-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365/free-trial" data-m='{"cN":"CatNav_Try for free_nav","id":"n14c8c3m1r1a1","sN":14,"aN":"c8c3m1r1a1"}'>Try for free</a> </li> <li class="single-link js-nav-menu uhf-menu-item"> <a id="c-shellmenu_custom_button_outline_newtab_signin_bhvr100" class="c-uhf-nav-link" href="https://www.office.com/apps?deepLink=business-apps&auth=2" data-m='{"cN":"CatNav_Sign in_nav","id":"n15c8c3m1r1a1","sN":15,"aN":"c8c3m1r1a1"}'>Sign in</a> </li> <li id="overflow-menu" class="overflow-menu x-hidden uhf-menu-item"> <div class="c-uhf-menu js-nav-menu"> <button data-m='{"pid":"More","id":"nn16c8c3m1r1a1","sN":16,"aN":"c8c3m1r1a1"}' type="button" aria-label="More" aria-expanded="false">More</button> <ul id="overflow-menu-list" aria-hidden="true" class="overflow-menu-list"> </ul> </div> </li> </ul> </nav> <div class="c-uhfh-actions no-uhf-actions-exists" data-m='{"cN":"Header actions_cont","cT":"Container","id":"c9c3m1r1a1","sN":9,"aN":"c3m1r1a1"}'> <div class="wf-menu"> <nav id="uhf-c-nav" aria-label="All Microsoft menu" data-m='{"cN":"GlobalNav_cont","cT":"Container","id":"c1c9c3m1r1a1","sN":1,"aN":"c9c3m1r1a1"}'> <ul class="js-paddle-items"> <li> <div class="c-uhf-menu js-nav-menu"> <button type="button" class="c-button-logo all-ms-nav" aria-expanded="false" data-m='{"cN":"GlobalNav_More_nonnav","id":"nn1c1c9c3m1r1a1","sN":1,"aN":"c1c9c3m1r1a1"}'> <span>All Microsoft</span></button> <ul class="f-multi-column f-multi-column-6" aria-hidden="true" data-m='{"cN":"More_cont","cT":"Container","id":"c2c1c9c3m1r1a1","sN":2,"aN":"c1c9c3m1r1a1"}'> <li class="c-w0-contr"> <h2 class="c-uhf-sronly">Global</h2> <ul class="c-w0"> <li class="js-nav-menu single-link" data-m='{"cN":"M365_cont","cT":"Container","id":"c1c2c1c9c3m1r1a1","sN":1,"aN":"c2c1c9c3m1r1a1"}'> <a id="shellmenu_60" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/microsoft-365" data-m='{"cN":"W0Nav_M365_nav","id":"n1c1c2c1c9c3m1r1a1","sN":1,"aN":"c1c2c1c9c3m1r1a1"}'>Microsoft 365</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Teams_cont","cT":"Container","id":"c2c2c1c9c3m1r1a1","sN":2,"aN":"c2c1c9c3m1r1a1"}'> <a id="l0_Teams" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/microsoft-teams/group-chat-software" data-m='{"cN":"W0Nav_Teams_nav","id":"n1c2c2c1c9c3m1r1a1","sN":1,"aN":"c2c2c1c9c3m1r1a1"}'>Teams</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Copilot_cont","cT":"Container","id":"c3c2c1c9c3m1r1a1","sN":3,"aN":"c2c1c9c3m1r1a1"}'> <a id="shellmenu_62" class="js-subm-uhf-nav-link" href="https://copilot.microsoft.com/" data-m='{"cN":"W0Nav_Copilot_nav","id":"n1c3c2c1c9c3m1r1a1","sN":1,"aN":"c3c2c1c9c3m1r1a1"}'>Copilot</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Windows_cont","cT":"Container","id":"c4c2c1c9c3m1r1a1","sN":4,"aN":"c2c1c9c3m1r1a1"}'> <a id="shellmenu_63" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/windows/" data-m='{"cN":"W0Nav_Windows_nav","id":"n1c4c2c1c9c3m1r1a1","sN":1,"aN":"c4c2c1c9c3m1r1a1"}'>Windows</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Surface_cont","cT":"Container","id":"c5c2c1c9c3m1r1a1","sN":5,"aN":"c2c1c9c3m1r1a1"}'> <a id="shellmenu_64" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/surface" data-m='{"cN":"W0Nav_Surface_nav","id":"n1c5c2c1c9c3m1r1a1","sN":1,"aN":"c5c2c1c9c3m1r1a1"}'>Surface</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Xbox_cont","cT":"Container","id":"c6c2c1c9c3m1r1a1","sN":6,"aN":"c2c1c9c3m1r1a1"}'> <a id="shellmenu_65" class="js-subm-uhf-nav-link" href="https://www.xbox.com/" data-m='{"cN":"W0Nav_Xbox_nav","id":"n1c6c2c1c9c3m1r1a1","sN":1,"aN":"c6c2c1c9c3m1r1a1"}'>Xbox</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Sale_cont","cT":"Container","id":"c7c2c1c9c3m1r1a1","sN":7,"aN":"c2c1c9c3m1r1a1"}'> <a id="shellmenu_66" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/store/b/sale?icid=TopNavDeals" data-m='{"cN":"W0Nav_Sale_nav","id":"n1c7c2c1c9c3m1r1a1","sN":1,"aN":"c7c2c1c9c3m1r1a1"}'>Sale</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Small Business_cont","cT":"Container","id":"c8c2c1c9c3m1r1a1","sN":8,"aN":"c2c1c9c3m1r1a1"}'> <a id="l0_SmallBusiness" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/store/b/business?icid=MSCOM_UHF_Business" data-m='{"cN":"W0Nav_Small Business_nav","id":"n1c8c2c1c9c3m1r1a1","sN":1,"aN":"c8c2c1c9c3m1r1a1"}'>Small Business</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Support_cont","cT":"Container","id":"c9c2c1c9c3m1r1a1","sN":9,"aN":"c2c1c9c3m1r1a1"}'> <a id="l1_support" class="js-subm-uhf-nav-link" href="https://support.microsoft.com/en-sg?icid=TopNavSupport" data-m='{"cN":"W0Nav_Support_nav","id":"n1c9c2c1c9c3m1r1a1","sN":1,"aN":"c9c2c1c9c3m1r1a1"}'>Support</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c10c2c1c9c3m1r1a1","sN":10,"aN":"c2c1c9c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_70-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c10c2c1c9c3m1r1a1","sN":1,"aN":"c10c2c1c9c3m1r1a1"}'>Software</span> <button id="uhf-navbtn-shellmenu_70-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c10c2c1c9c3m1r1a1","sN":2,"aN":"c10c2c1c9c3m1r1a1"}'>Software</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_70-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_WindowsApps_cont","cT":"Container","id":"c3c10c2c1c9c3m1r1a1","sN":3,"aN":"c10c2c1c9c3m1r1a1"}'> <a id="shellmenu_71" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/store/apps/windows?icid=CNavAppsWindowsApps" data-m='{"cN":"GlobalNav_More_Software_WindowsApps_nav","id":"n1c3c10c2c1c9c3m1r1a1","sN":1,"aN":"c3c10c2c1c9c3m1r1a1"}'>Windows Apps</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_AI_cont","cT":"Container","id":"c4c10c2c1c9c3m1r1a1","sN":4,"aN":"c10c2c1c9c3m1r1a1"}'> <a id="shellmenu_72" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/ai" data-m='{"cN":"GlobalNav_More_Software_AI_nav","id":"n1c4c10c2c1c9c3m1r1a1","sN":1,"aN":"c4c10c2c1c9c3m1r1a1"}'>AI</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_OneDrive_cont","cT":"Container","id":"c5c10c2c1c9c3m1r1a1","sN":5,"aN":"c10c2c1c9c3m1r1a1"}'> <a id="shellmenu_73" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/microsoft-365/onedrive/online-cloud-storage" data-m='{"cN":"GlobalNav_More_Software_OneDrive_nav","id":"n1c5c10c2c1c9c3m1r1a1","sN":1,"aN":"c5c10c2c1c9c3m1r1a1"}'>OneDrive</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_Outlook_cont","cT":"Container","id":"c6c10c2c1c9c3m1r1a1","sN":6,"aN":"c10c2c1c9c3m1r1a1"}'> <a id="shellmenu_74" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook" data-m='{"cN":"GlobalNav_More_Software_Outlook_nav","id":"n1c6c10c2c1c9c3m1r1a1","sN":1,"aN":"c6c10c2c1c9c3m1r1a1"}'>Outlook</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_Skype_cont","cT":"Container","id":"c7c10c2c1c9c3m1r1a1","sN":7,"aN":"c10c2c1c9c3m1r1a1"}'> <a id="shellmenu_75" class="js-subm-uhf-nav-link" href="https://www.skype.com/en/" data-m='{"cN":"GlobalNav_More_Software_Skype_nav","id":"n1c7c10c2c1c9c3m1r1a1","sN":1,"aN":"c7c10c2c1c9c3m1r1a1"}'>Skype</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_OneNote_cont","cT":"Container","id":"c8c10c2c1c9c3m1r1a1","sN":8,"aN":"c10c2c1c9c3m1r1a1"}'> <a id="shellmenu_76" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/microsoft-365/onenote/digital-note-taking-app" data-m='{"cN":"GlobalNav_More_Software_OneNote_nav","id":"n1c8c10c2c1c9c3m1r1a1","sN":1,"aN":"c8c10c2c1c9c3m1r1a1"}'>OneNote</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_Microsoft Teams_cont","cT":"Container","id":"c9c10c2c1c9c3m1r1a1","sN":9,"aN":"c10c2c1c9c3m1r1a1"}'> <a id="shellmenu_77" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/microsoft-teams/group-chat-software" data-m='{"cN":"GlobalNav_More_Software_Microsoft Teams_nav","id":"n1c9c10c2c1c9c3m1r1a1","sN":1,"aN":"c9c10c2c1c9c3m1r1a1"}'>Microsoft Teams</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cN":"PCsAndDevices_cont","cT":"Container","id":"c11c2c1c9c3m1r1a1","sN":11,"aN":"c2c1c9c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_78-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"cN":"GlobalNav_PCsAndDevices_nonnav","id":"nn1c11c2c1c9c3m1r1a1","sN":1,"aN":"c11c2c1c9c3m1r1a1"}'>PCs & Devices </span> <button id="uhf-navbtn-shellmenu_78-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"cN":"GlobalNav_PCsAndDevices_nonnav","id":"nn2c11c2c1c9c3m1r1a1","sN":2,"aN":"c11c2c1c9c3m1r1a1"}'>PCs & Devices </button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_78-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_ShopXbox_cont","cT":"Container","id":"c3c11c2c1c9c3m1r1a1","sN":3,"aN":"c11c2c1c9c3m1r1a1"}'> <a id="shellmenu_79" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/store/b/xbox?icid=CNavDevicesXbox" data-m='{"cN":"GlobalNav_More_PCsAndDevices_ShopXbox_nav","id":"n1c3c11c2c1c9c3m1r1a1","sN":1,"aN":"c3c11c2c1c9c3m1r1a1"}'>Shop Xbox</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_Accessories_cont","cT":"Container","id":"c4c11c2c1c9c3m1r1a1","sN":4,"aN":"c11c2c1c9c3m1r1a1"}'> <a id="shellmenu_80" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/store/b/accessories" data-m='{"cN":"GlobalNav_More_PCsAndDevices_Accessories_nav","id":"n1c4c11c2c1c9c3m1r1a1","sN":1,"aN":"c4c11c2c1c9c3m1r1a1"}'>Accessories</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c12c2c1c9c3m1r1a1","sN":12,"aN":"c2c1c9c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_81-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c12c2c1c9c3m1r1a1","sN":1,"aN":"c12c2c1c9c3m1r1a1"}'>Entertainment</span> <button id="uhf-navbtn-shellmenu_81-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c12c2c1c9c3m1r1a1","sN":2,"aN":"c12c2c1c9c3m1r1a1"}'>Entertainment</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_81-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_XboxGamePassUltimate_cont","cT":"Container","id":"c3c12c2c1c9c3m1r1a1","sN":3,"aN":"c12c2c1c9c3m1r1a1"}'> <a id="shellmenu_82" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/p/xbox-game-pass-ultimate/cfq7ttc0khs0?WT.mc_id=CNavGamesXboxGamePassUltimate" data-m='{"cN":"GlobalNav_More_Entertainment_XboxGamePassUltimate_nav","id":"n1c3c12c2c1c9c3m1r1a1","sN":1,"aN":"c3c12c2c1c9c3m1r1a1"}'>Xbox Game Pass Ultimate</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_XboxGames_cont","cT":"Container","id":"c4c12c2c1c9c3m1r1a1","sN":4,"aN":"c12c2c1c9c3m1r1a1"}'> <a id="shellmenu_83" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/store/top-paid/games/xbox" data-m='{"cN":"GlobalNav_More_Entertainment_XboxGames_nav","id":"n1c4c12c2c1c9c3m1r1a1","sN":1,"aN":"c4c12c2c1c9c3m1r1a1"}'>Xbox games</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_PCGames_cont","cT":"Container","id":"c5c12c2c1c9c3m1r1a1","sN":5,"aN":"c12c2c1c9c3m1r1a1"}'> <a id="shellmenu_84" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/store/games/windows?icid=CNavGamesWindowsGames" data-m='{"cN":"GlobalNav_More_Entertainment_PCGames_nav","id":"n1c5c12c2c1c9c3m1r1a1","sN":1,"aN":"c5c12c2c1c9c3m1r1a1"}'>PC games</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_WindowsDigitalGames_cont","cT":"Container","id":"c6c12c2c1c9c3m1r1a1","sN":6,"aN":"c12c2c1c9c3m1r1a1"}'> <a id="shellmenu_85" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/store/games/windows?icid=TopNavWindowsGames" data-m='{"cN":"GlobalNav_More_Entertainment_WindowsDigitalGames_nav","id":"n1c6c12c2c1c9c3m1r1a1","sN":1,"aN":"c6c12c2c1c9c3m1r1a1"}'>Windows digital games</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c13c2c1c9c3m1r1a1","sN":13,"aN":"c2c1c9c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_86-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c13c2c1c9c3m1r1a1","sN":1,"aN":"c13c2c1c9c3m1r1a1"}'>Business</span> <button id="uhf-navbtn-shellmenu_86-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c13c2c1c9c3m1r1a1","sN":2,"aN":"c13c2c1c9c3m1r1a1"}'>Business</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_86-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_Business_Microsoft_Cloud_cont","cT":"Container","id":"c3c13c2c1c9c3m1r1a1","sN":3,"aN":"c13c2c1c9c3m1r1a1"}'> <a id="shellmenu_87" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/microsoft-cloud" data-m='{"cN":"GlobalNav_More_Business_Microsoft_Cloud_nav","id":"n1c3c13c2c1c9c3m1r1a1","sN":1,"aN":"c3c13c2c1c9c3m1r1a1"}'>Microsoft Cloud</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Business_Microsoft Security_cont","cT":"Container","id":"c4c13c2c1c9c3m1r1a1","sN":4,"aN":"c13c2c1c9c3m1r1a1"}'> <a id="shellmenu_88" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/security" data-m='{"cN":"GlobalNav_More_Business_Microsoft Security_nav","id":"n1c4c13c2c1c9c3m1r1a1","sN":1,"aN":"c4c13c2c1c9c3m1r1a1"}'>Microsoft Security</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_DeveloperAndIT_Azure_cont","cT":"Container","id":"c5c13c2c1c9c3m1r1a1","sN":5,"aN":"c13c2c1c9c3m1r1a1"}'> <a id="shellmenu_89" class="js-subm-uhf-nav-link" href="https://azure.microsoft.com/" data-m='{"cN":"GlobalNav_More_DeveloperAndIT_Azure_nav","id":"n1c5c13c2c1c9c3m1r1a1","sN":1,"aN":"c5c13c2c1c9c3m1r1a1"}'>Azure</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Business_MicrosoftDynamics365_cont","cT":"Container","id":"c6c13c2c1c9c3m1r1a1","sN":6,"aN":"c13c2c1c9c3m1r1a1"}'> <a id="shellmenu_90" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/dynamics-365" data-m='{"cN":"GlobalNav_More_Business_MicrosoftDynamics365_nav","id":"n1c6c13c2c1c9c3m1r1a1","sN":1,"aN":"c6c13c2c1c9c3m1r1a1"}'>Dynamics 365</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Business_Microsoft365forbusiness_cont","cT":"Container","id":"c7c13c2c1c9c3m1r1a1","sN":7,"aN":"c13c2c1c9c3m1r1a1"}'> <a id="shellmenu_91" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/microsoft-365/business" data-m='{"cN":"GlobalNav_More_Business_Microsoft365forbusiness_nav","id":"n1c7c13c2c1c9c3m1r1a1","sN":1,"aN":"c7c13c2c1c9c3m1r1a1"}'>Microsoft 365 for business</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Business_MicrosoftIndustry_cont","cT":"Container","id":"c8c13c2c1c9c3m1r1a1","sN":8,"aN":"c13c2c1c9c3m1r1a1"}'> <a id="shellmenu_92" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/industry" data-m='{"cN":"GlobalNav_More_Business_MicrosoftIndustry_nav","id":"n1c8c13c2c1c9c3m1r1a1","sN":1,"aN":"c8c13c2c1c9c3m1r1a1"}'>Microsoft Industry</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Business_MicrosoftPowerPlatform_cont","cT":"Container","id":"c9c13c2c1c9c3m1r1a1","sN":9,"aN":"c13c2c1c9c3m1r1a1"}'> <a id="shellmenu_93" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/power-platform" data-m='{"cN":"GlobalNav_More_Business_MicrosoftPowerPlatform_nav","id":"n1c9c13c2c1c9c3m1r1a1","sN":1,"aN":"c9c13c2c1c9c3m1r1a1"}'>Microsoft Power Platform</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Business_Windows365_cont","cT":"Container","id":"c10c13c2c1c9c3m1r1a1","sN":10,"aN":"c13c2c1c9c3m1r1a1"}'> <a id="shellmenu_94" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/windows-365" data-m='{"cN":"GlobalNav_More_Business_Windows365_nav","id":"n1c10c13c2c1c9c3m1r1a1","sN":1,"aN":"c10c13c2c1c9c3m1r1a1"}'>Windows 365</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c14c2c1c9c3m1r1a1","sN":14,"aN":"c2c1c9c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_95-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c14c2c1c9c3m1r1a1","sN":1,"aN":"c14c2c1c9c3m1r1a1"}'>Developer & IT </span> <button id="uhf-navbtn-shellmenu_95-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c14c2c1c9c3m1r1a1","sN":2,"aN":"c14c2c1c9c3m1r1a1"}'>Developer & IT </button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_95-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_DeveloperAndIT_DeveloperCenter_cont","cT":"Container","id":"c3c14c2c1c9c3m1r1a1","sN":3,"aN":"c14c2c1c9c3m1r1a1"}'> <a id="shellmenu_96" class="js-subm-uhf-nav-link" href="https://developer.microsoft.com/" data-m='{"cN":"GlobalNav_More_DeveloperAndIT_DeveloperCenter_nav","id":"n1c3c14c2c1c9c3m1r1a1","sN":1,"aN":"c3c14c2c1c9c3m1r1a1"}'>Developer Center</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_DeveloperAndIT_Documentation_cont","cT":"Container","id":"c4c14c2c1c9c3m1r1a1","sN":4,"aN":"c14c2c1c9c3m1r1a1"}'> <a id="shellmenu_97" class="js-subm-uhf-nav-link" href="https://learn.microsoft.com/docs/" data-m='{"cN":"GlobalNav_More_DeveloperAndIT_Documentation_nav","id":"n1c4c14c2c1c9c3m1r1a1","sN":1,"aN":"c4c14c2c1c9c3m1r1a1"}'>Documentation</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_DeveloperAndIT_MicrosoftLearn_cont","cT":"Container","id":"c5c14c2c1c9c3m1r1a1","sN":5,"aN":"c14c2c1c9c3m1r1a1"}'> <a id="shellmenu_98" class="js-subm-uhf-nav-link" href="https://learn.microsoft.com/" data-m='{"cN":"GlobalNav_More_DeveloperAndIT_MicrosoftLearn_nav","id":"n1c5c14c2c1c9c3m1r1a1","sN":1,"aN":"c5c14c2c1c9c3m1r1a1"}'>Microsoft Learn</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_DeveloperAndIT_MicrosoftTechCommunity_cont","cT":"Container","id":"c6c14c2c1c9c3m1r1a1","sN":6,"aN":"c14c2c1c9c3m1r1a1"}'> <a id="shellmenu_99" class="js-subm-uhf-nav-link" href="https://techcommunity.microsoft.com/" data-m='{"cN":"GlobalNav_More_DeveloperAndIT_MicrosoftTechCommunity_nav","id":"n1c6c14c2c1c9c3m1r1a1","sN":1,"aN":"c6c14c2c1c9c3m1r1a1"}'>Microsoft Tech Community</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_DeveloperAndIT_AzureMarketplace_cont","cT":"Container","id":"c7c14c2c1c9c3m1r1a1","sN":7,"aN":"c14c2c1c9c3m1r1a1"}'> <a id="shellmenu_100" class="js-subm-uhf-nav-link" href="https://azuremarketplace.microsoft.com/" data-m='{"cN":"GlobalNav_More_DeveloperAndIT_AzureMarketplace_nav","id":"n1c7c14c2c1c9c3m1r1a1","sN":1,"aN":"c7c14c2c1c9c3m1r1a1"}'>Azure Marketplace</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_DeveloperAndIT_AppSource_cont","cT":"Container","id":"c8c14c2c1c9c3m1r1a1","sN":8,"aN":"c14c2c1c9c3m1r1a1"}'> <a id="shellmenu_101" class="js-subm-uhf-nav-link" href="https://appsource.microsoft.com/" data-m='{"cN":"GlobalNav_More_DeveloperAndIT_AppSource_nav","id":"n1c8c14c2c1c9c3m1r1a1","sN":1,"aN":"c8c14c2c1c9c3m1r1a1"}'>AppSource</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_DeveloperAndIT_VisualStudio_cont","cT":"Container","id":"c9c14c2c1c9c3m1r1a1","sN":9,"aN":"c14c2c1c9c3m1r1a1"}'> <a id="shellmenu_102" class="js-subm-uhf-nav-link" href="https://visualstudio.microsoft.com/" data-m='{"cN":"GlobalNav_More_DeveloperAndIT_VisualStudio_nav","id":"n1c9c14c2c1c9c3m1r1a1","sN":1,"aN":"c9c14c2c1c9c3m1r1a1"}'>Visual Studio</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c15c2c1c9c3m1r1a1","sN":15,"aN":"c2c1c9c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_103-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c15c2c1c9c3m1r1a1","sN":1,"aN":"c15c2c1c9c3m1r1a1"}'>Other</span> <button id="uhf-navbtn-shellmenu_103-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c15c2c1c9c3m1r1a1","sN":2,"aN":"c15c2c1c9c3m1r1a1"}'>Other</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_103-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_Other_Microsoft Rewards_cont","cT":"Container","id":"c3c15c2c1c9c3m1r1a1","sN":3,"aN":"c15c2c1c9c3m1r1a1"}'> <a id="shellmenu_104" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/rewards" data-m='{"cN":"GlobalNav_More_Other_Microsoft Rewards_nav","id":"n1c3c15c2c1c9c3m1r1a1","sN":1,"aN":"c3c15c2c1c9c3m1r1a1"}'>Microsoft Rewards </a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Other_FreeDownloadsAndSecurity_cont","cT":"Container","id":"c4c15c2c1c9c3m1r1a1","sN":4,"aN":"c15c2c1c9c3m1r1a1"}'> <a id="shellmenu_105" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/download" data-m='{"cN":"GlobalNav_More_Other_FreeDownloadsAndSecurity_nav","id":"n1c4c15c2c1c9c3m1r1a1","sN":1,"aN":"c4c15c2c1c9c3m1r1a1"}'>Free downloads & security</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Other_Education_cont","cT":"Container","id":"c5c15c2c1c9c3m1r1a1","sN":5,"aN":"c15c2c1c9c3m1r1a1"}'> <a id="shellmenu_106" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/education?icid=CNavMSCOML0_Studentsandeducation" data-m='{"cN":"GlobalNav_More_Other_Education_nav","id":"n1c5c15c2c1c9c3m1r1a1","sN":1,"aN":"c5c15c2c1c9c3m1r1a1"}'>Education</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Other_GiftCards_cont","cT":"Container","id":"c6c15c2c1c9c3m1r1a1","sN":6,"aN":"c15c2c1c9c3m1r1a1"}'> <a id="shellmenu_107" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/p/xbox-gift-card-digital-code/cfq7ttc0k5gx/0005?icid=TopNavMoreGiftCards" data-m='{"cN":"GlobalNav_More_Other_GiftCards_nav","id":"n1c6c15c2c1c9c3m1r1a1","sN":1,"aN":"c6c15c2c1c9c3m1r1a1"}'>Gift cards</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Other_Licensing_cont","cT":"Container","id":"c7c15c2c1c9c3m1r1a1","sN":7,"aN":"c15c2c1c9c3m1r1a1"}'> <a id="Licensing" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/licensing/" data-m='{"cN":"GlobalNav_More_Other_Licensing_nav","id":"n1c7c15c2c1c9c3m1r1a1","sN":1,"aN":"c7c15c2c1c9c3m1r1a1"}'>Licensing</a> </li> </ul> </li> <li class="f-multi-column-info"> <a data-m='{"id":"n16c2c1c9c3m1r1a1","sN":16,"aN":"c2c1c9c3m1r1a1"}' href="https://www.microsoft.com/en-sg/sitemap" aria-label="" class="c-glyph">View Sitemap</a> </li> </ul> </div> </li> </ul> </nav> </div> </div> </div> </div> </header> </div> </div> </div> <div class='meControl-configInfo' data-isenabled='true' data-convergedstack='true' data-baseurl='/cascadeauth/dynamics/account' data-appid='10fa57ef-4895-4ab2-872c-8c3613d4f7fb' data-appcallbackurl='https://www.microsoft.com/cascadeauth/account/signin-oidc' data-accountconstraint='0' data-apigeneration='GEN2' data-silentauthrequirereload='false' data-silentauthaction='aadfirst'></div> <div class='userInfo-config' data-userInfoUrl='/cascadeauth/api/dynamics/v1/account/userinfo' data-userInfoTimeoutMS='1000' data-retryDelayMS='2000' data-maxRetryAttempt='3'></div> <script src="/etc.clientlibs/microsoft/components/content/universalheader/v1/universalheader/clientlibs/site.min.ACSHASH1dabd5cc3f7b68c178b59ea74dc62947.js"></script> </div> <div class="layout-container responsivegrid aem-GridColumn aem-GridColumn--default--12" data-component-id="28134f1ee1370eee417bc52d1ed0a717"> <main class="microsoft-template-layout-container" tabindex="-1"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div ocr-component-name="section-master" data-component-id="2b9a710ec7952a9e39aaccb62b93dcee" class="section-master section-master--breadth-none section-master--density-none aem-GridColumn aem-GridColumn--default--12"> <div class="container" data-oc="oc5af0" id="section-master-oc5af0"> <div class="row"> <div class="col"> <div class="layout section-master__layout"> <div class="layout__col"> <div class="section-master__layout-header"> <div ocr-component-name="block-heading" data-component-id="6ead05f340b941df5109567514e89a43" class="block-heading"> </div> </div> </div> </div> </div> </div> <div class="row section-master__slot"> <div class="col"> <div class="market-selector" data-component-id="7dabb685e871dc600af47131d0924b5e" oc-component-name="market-selector"> <div data-refresh-mode="ajax" data-oc="oc3e35" id="market-selector-oc3e35"> </div> <script src="/etc.clientlibs/onecloud/components/content/market-selector/v1/market-selector/clientlibs/sites/base.min.ACSHASH42fffab3acd04ea132f8c11d5e26059f.js"></script> </div> </div> </div> </div> </div> <div ocr-component-name="announcement-banner" data-component-id="01dbc0460ff412456ec49899ac06c10e" class="ocr-announcement-banner theme-day aem-GridColumn aem-GridColumn--default--12"> <section data-mount="ocr-alert-dismissible" class="announcement-banner"> <div class="container"> <div class="row"> <div class="col"> <div class="announcement-banner__center"> <div class="announcement-banner__content " role="alert"> </div> <div class="announcement-banner__action"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="link link-inline " data-bi-ecn="Announcing new Microsoft Copilot capabilities that transform the way marketers work." data-bi-tags="{"BiLinkName":"announcingcopilot"}" tabindex="0" data-bi-bhvr="230" data-bi-cn="Announcing new Microsoft Copilot capabilities that transform the way marketers work." data-regenerate-fwlink="true" target="_blank" data-oc="oc16a3" id="action-oc16a3" href="https://go.microsoft.com/fwlink/?linkid=2257070&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="1" aria-label="Announcing new Microsoft Copilot capabilities that transform the way marketers work."> <span class="link__text">Announcing new Microsoft Copilot capabilities that transform the way marketers work.</span> </a> <script src="/etc.clientlibs/onecloud/clientlibs/clientlib-localstorage.min.ACSHASHb884ef4864d6867bd00aa4a7a5cfb368.js"></script> <script src="/etc.clientlibs/onecloud/clientlibs/clientlib-action.min.ACSHASH9eea5f80fed74a300ccbbaa4dc41df2a.js"></script> </div> </div> </div> </div> <div class="col-auto"> <div class="announcement-banner__dismiss"> <button class="btn btn--ghost glyph-append glyph-append-cancel" aria-label="Close Announcement Banner" data-dismiss="alert"><span class="glyph-prepend" aria-hidden="true"></span></button> </div> </div> </div> </div> </section> <div aria-live="polite" aria-atomic="true" class="sr-only announcement-close-sr" data-dismiss-text="announcement banner closed"></div> </div> <div ocr-component-name="section-master" data-component-id="2b9a710ec7952a9e39aaccb62b93dcee" class="section-master theme-night bg--base-fade section-master--breadth-comfortable section-master--density-compact section-master--bg-image section-master--layout-header-vertical-alignment-middle section-master--layout-slot-horizontal-alignment-right section-master--layout-slot-vertical-alignment-middle section-master--blade-hero-slim section-master--2-column-hero-rtl aem-GridColumn aem-GridColumn--default--12"> <div class="section-master__image "> <div class="ocr-img media__asset"> <picture> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/hero-bg-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=3200&hei=1120&qlt=100&fit=constrain" media="(min-width: 1400px)"/> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/hero-bg-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=3200&hei=1120&qlt=100&fit=constrain" media="(min-width: 1084px)"/> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/hero-bg-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=3200&hei=1120&qlt=100&fit=constrain" media="(min-width: 860px)"/> <source srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/mobilehero-bg-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1600&hei=580&qlt=100&fit=constrain" media="(min-width: 540px)"/> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/mobilehero-bg-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1600&hei=580&qlt=100&fit=constrain" class=" " alt loading="lazy"/> </picture> </div> </div> <div class="container" data-oc="oca015" id="primaryArea"> <div class="row"> <div class="col"> <div class="layout section-master__layout section-master--layout-cols-2 "> <div class="layout__col"> <div class="section-master__layout-header"> <div ocr-component-name="block-heading" data-component-id="6ead05f340b941df5109567514e89a43" class="block-heading block-heading--size-m container animation animation--effect-2"> <div class=" block-heading__title" ocr-telemetry-name ocr-en-title="<h1>Dynamics 365 Customer Insights</h1> "> <script src="/etc.clientlibs/onecloud/clientlibs/clientlib-product-pricing.min.ACSHASH4ab0eedab0ba9025faa176c16f80b8b4.js"></script> <link rel="stylesheet" href="/etc.clientlibs/onecloud/clientlibs/clientlib-product-pricing.min.ACSHASH2add065651afb45e8c80967dd7b86a41.css" type="text/css"> <div data-oc-token-text> <h1>Dynamics 365 Customer Insights</h1> </div> </div> <div class=" block-heading__paragraph"> <div data-oc-token-text> Create engaging experiences by uniting customer data with real-time journeys and Copilot in Customer Insights. </div> </div> <div class="parsys block-heading__slot"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"> <a class="btn " data-bi-ecn="Try for free" data-bi-ehn="Dynamics 365 Customer Insights" new-trial-web-component-trigger="newTrial_9e3dd351" data-bi-tags="{"BiLinkName":"tryforfree"}" tabindex="0" data-bi-hn="Dynamics 365 Customer Insights" data-bi-bhvr="201" data-bi-cn="Try for free" data-bi-compnm="Card" target="_blank" data-oc="oc18e3" data-bi-ct="Component Button" id="action-free1" data-bi-sn="1" aria-label="Try for free, Start a Free Trial for Microsoft Dynamics 365" data-bi-view="Dynamics 365 Customer Insights" data-isenvauthor="false"> <span class="btn__text">Try for free</span> </a> <new-trial id="newTrial_9e3dd351" data-newtrialjs="https://proteanwps.azureedge.net/wps-webcomponents/v1/trial-signup-component/newtrial.js" triggerpopup="marketing" trialscenariotype="marketing" partnerid="dynamics" isaem="1"></new-trial> <a class="btn btn--secondary " data-bi-ecn="Take a guided tour" data-bi-ehn="Dynamics 365 Customer Insights" data-bi-tags="{"BiLinkName":"takeaguidedtour"}" tabindex="0" data-bi-hn="Dynamics 365 Customer Insights" data-bi-bhvr="230" data-bi-cn="Take a guided tour" data-bi-compnm="Card" data-regenerate-fwlink="true" target="_blank" data-oc="oc10e0" data-bi-ct="Component Button" id="action-oc10e0" href="https://go.microsoft.com/fwlink/?linkid=2257071&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="2" aria-label="Take a guided tour of Dynamics 365 Customer Insights" data-bi-view="Dynamics 365 Customer Insights" data-isenvauthor="false"> <span class="btn__text">Take a guided tour</span> </a> </div> </div> </div> </div> </div> <div class="layout__col"> <div class="section-master__layout-slot "> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-glass media--pos-top-left animation animation--effect-2"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/videoposter-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1136&hei=639&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="ocf8bc" id="image-ocf8bc"/> </div> <div class="media__slot"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="btn btn--icon btn--icon-only " data-target="#watch-now-16" data-bi-ecn="Watch video" role="button" data-bi-ehn="Dynamics 365 Customer Insights" data-bi-tags="{"BiLinkName":"watchvideo"}" tabindex="0" data-bi-hn="Dynamics 365 Customer Insights" data-bi-bhvr="240" data-bi-cn="Watch video" target="_self" data-oc="oc20c3" data-bi-ct="Component Button" id="action-oc20c3" href="#watch-now-16" data-bi-sn="1" aria-label="Watch Video on See Customer Insights in action" data-bi-view="Dynamics 365 Customer Insights" data-isenvauthor="false"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex"> <span class="glyph-prepend glyph-prepend-play-solid" role="presentation" aria-hidden="true"> </span> </div> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row section-master__slot"> <div class="col"> </div> </div> </div> <div ocr-component-name="modal" data-component-id="d73704b488e9f411875cbdfb1198c533" class="reimagine-modal aem-GridColumn aem-GridColumn--default--12"> <div class="modal-wrapper modal--full-screen"> <div data-mount="reimagine-modal" class="modal fade theme-day" id="watch-now-15" role="dialog" aria-label="Dynamics 365 Sales" aria-hidden="true" tabindex="-1"> <div class="modal-header align-items-center"> <h2 class="container">Dynamics 365 Sales</h2> <button class="modal-close btn btn--icon-only btn--secondary theme-night" data-dismiss="modal" aria-label="close"> <span class="glyph-prepend glyph-prepend-cancel" aria-hidden="true"></span> </button> </div> <div class="modal-dialog container "> <div class="modal-col d-flex justify-content-center"> <div class="modal-content justify-content-center my-l w-100"> <div class="modal-body theme-day"> <div class="parsys"> <div class="cascade-media-player" data-component-id="d61b66016a6d9ab7d4619e3866ac611a"> <div> <script type="module" src="https://www.microsoft.com/videoplayer/ump.mjs"></script> <link rel="stylesheet" href="/etc.clientlibs/microsoft/components/content/inline-video/v2/cascade-media-player/clientlibs/site.min.ACSHASH131d95cf2ec0e511b73b264fa0c84059.css" type="text/css"> <div class="ump-container ump-inherit mx-auto"> <universal-media-player options="{"playButtonSize":"medium","sources":[{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RW17kSo_video_en-us-AVS.m3u8?packagedStreaming=true","type":"HLS"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RW17kSo_video_en-us-0x720-3266k","type":"MP4","quality":"HQ"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RW17kSo_video_en-us-0x1080-6439k","type":"MP4","quality":"HD"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RW17kSo_video_en-us-0x540-2160k","type":"MP4","quality":"SD"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RW17kSo_video_en-us-0x360-958k","type":"MP4","quality":"LO"}],"downloadableFiles":[{"mediaType":"transcript","locale":"en-us","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_transcript_en-us.txt"}],"partnerName":"cas","aspectRatio":"16:9","language":"en-SG","title":"Dynamics 365 Sales","autoplay":false,"maskLevel":"0","layout":"fluid","playFullScreen":false,"ccFiles":[{"ccType":"TTML","locale":"el-gr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_el-gr.ttml"},{"ccType":"TTML","locale":"ja-jp","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_ja-jp.ttml"},{"ccType":"TTML","locale":"zh-tw","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_zh-tw.ttml"},{"ccType":"TTML","locale":"lt-lt","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_lt-lt.ttml"},{"ccType":"TTML","locale":"bg-bg","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_bg-bg.ttml"},{"ccType":"TTML","locale":"uk-ua","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_uk-ua.ttml"},{"ccType":"TTML","locale":"fr-fr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_fr-fr.ttml"},{"ccType":"TTML","locale":"sv-se","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_sv-se.ttml"},{"ccType":"TTML","locale":"hu-hu","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_hu-hu.ttml"},{"ccType":"TTML","locale":"it-it","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_it-it.ttml"},{"ccType":"TTML","locale":"ko-kr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_ko-kr.ttml"},{"ccType":"TTML","locale":"sr-latn-rs","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_sr-latn-rs.ttml"},{"ccType":"TTML","locale":"sk-sk","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_sk-sk.ttml"},{"ccType":"TTML","locale":"pl-pl","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_pl-pl.ttml"},{"ccType":"TTML","locale":"nb-no","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_nb-no.ttml"},{"ccType":"TTML","locale":"hr-hr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_hr-hr.ttml"},{"ccType":"TTML","locale":"tr-tr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_tr-tr.ttml"},{"ccType":"TTML","locale":"ru-ru","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_ru-ru.ttml"},{"ccType":"VTT","locale":"en-us","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_en-us.vtt"},{"ccType":"TTML","locale":"da-dk","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_da-dk.ttml"},{"ccType":"TTML","locale":"nl-nl","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_nl-nl.ttml"},{"ccType":"TTML","locale":"de-de","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_de-de.ttml"},{"ccType":"TTML","locale":"th-th","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_th-th.ttml"},{"ccType":"TTML","locale":"fi-fi","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_fi-fi.ttml"},{"ccType":"TTML","locale":"zh-cn","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_zh-cn.ttml"},{"ccType":"TTML","locale":"pt-pt","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_pt-pt.ttml"},{"ccType":"TTML","locale":"pt-br","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_pt-br.ttml"},{"ccType":"TTML","locale":"en-us","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_en-us.ttml"},{"ccType":"TTML","locale":"et-ee","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_et-ee.ttml"},{"ccType":"TTML","locale":"ro-ro","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_ro-ro.ttml"},{"ccType":"TTML","locale":"id-id","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_id-id.ttml"},{"ccType":"TTML","locale":"lv-lv","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_lv-lv.ttml"},{"ccType":"TTML","locale":"sl-si","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_sl-si.ttml"},{"ccType":"TTML","locale":"ar-sa","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_ar-sa.ttml"},{"ccType":"TTML","locale":"es-es","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_es-es.ttml"},{"ccType":"TTML","locale":"he-il","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_he-il.ttml"},{"ccType":"TTML","locale":"cs-cz","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_cs-cz.ttml"},{"ccType":"TTML","locale":"vi-vn","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/dam-biz-apps/video/sales-explainer/RW17kSo_cc_vi-vn.ttml"}],"playButtonTheme":"dark","qualityBehavior":"auto","loop":false,"percentage":0,"share":false,"id":"a2678d41-a509-4566-9b39-cdcf97b0043d","poster":"https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_Sales_HeroImage_foreground?scl=1","muted":false,"reporting":true}"></universal-media-player> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div ocr-component-name="modal" data-component-id="d73704b488e9f411875cbdfb1198c533" class="reimagine-modal aem-GridColumn aem-GridColumn--default--12"> <div class="modal-wrapper modal--full-screen"> <div data-mount="reimagine-modal" class="modal fade theme-day" id="watch-now-16" role="dialog" aria-label="See Customer Insights in action" aria-hidden="true" tabindex="-1"> <div class="modal-header align-items-center"> <h2 class="container">See Customer Insights in action</h2> <button class="modal-close btn btn--icon-only btn--secondary theme-night" data-dismiss="modal" aria-label="close"> <span class="glyph-prepend glyph-prepend-cancel" aria-hidden="true"></span> </button> </div> <div class="modal-dialog container "> <div class="modal-col d-flex justify-content-center"> <div class="modal-content justify-content-center my-l w-100"> <div class="modal-body theme-day"> <div class="parsys"> <div class="cascade-media-player" data-component-id="d61b66016a6d9ab7d4619e3866ac611a"> <div> <script type="module" src="https://www.microsoft.com/videoplayer/ump.mjs"></script> <link rel="stylesheet" href="/etc.clientlibs/microsoft/components/content/inline-video/v2/cascade-media-player/clientlibs/site.min.ACSHASH131d95cf2ec0e511b73b264fa0c84059.css" type="text/css"> <div class="ump-container ump-inherit"> <universal-media-player options="{"playButtonSize":"medium","sources":[{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Dynamics-365-Customer-Insights-1-AVS.m3u8?packagedStreaming=true","type":"HLS"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Dynamics-365-Customer-Insights-0x720-3266k-1","type":"MP4","quality":"HQ"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Dynamics-365-Customer-Insights-0x1080-6439k-1","type":"MP4","quality":"HD"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Dynamics-365-Customer-Insights-0x540-2160k-1","type":"MP4","quality":"SD"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Dynamics-365-Customer-Insights-0x360-958k-1","type":"MP4","quality":"LO"}],"downloadableFiles":[{"mediaType":"transcript","locale":"en-us","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/customer-insights-video/Dynamics-365-Customer-Insights_transcript_en-us.txt"}],"partnerName":"cas","aspectRatio":"16:9","language":"en-SG","title":"Close more deals","autoplay":false,"maskLevel":"0","layout":"fluid","playFullScreen":false,"ccFiles":[{"ccType":"TTML","locale":"en-us","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/customer-insights-video/Dynamics-365-Customer-Insights_cc_en-us.ttml"}],"playButtonTheme":"dark","qualityBehavior":"auto","loop":false,"percentage":0,"share":false,"id":"9820a7a3-e40c-4943-9d57-5a73061053f7","poster":"https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Customer-Insights-Explainer_tbmnl_en-us?scl=1","muted":false,"reporting":true}"></universal-media-player> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div ocr-component-name="secondary-sticky-nav" class="secondary-sticky-nav aem-GridColumn aem-GridColumn--default--12" data-component-id="83e50c71372fe9edec320caf70f0e996"> <div class="sticky" data-mount="sticky" data-direction="top" data-observer-behavior="size-aware"> <div class="secondary-nav "> <nav id="sticky-nav" class="container d-flex flex-grow-1" aria-label="In page quick links"> <div class="dropdown"> <a class="w-100 dropdown__link" id="xeb4275390825460b8d1591d809941f12" data-mount="m365-dropdown" aria-expanded="false" aria-controls="xbe7c233866dc43e8a8293230b75c6494" type="button" role="button" tabindex="0"> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="Overview"> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> Overview </div> </div> </div> </div> <div class="list-item__trailing"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex"> <span class="glyph-prepend glyph-prepend-chevron-down" role="presentation" aria-hidden="true"> </span> </div> </div> </div> </div> </a> <div class="dropdown-menu menu-list p-0 rounded-scrollbar overflow-auto menu-list--no-padding" id="xbe7c233866dc43e8a8293230b75c6494" aria-labelledby="xeb4275390825460b8d1591d809941f12" tabindex="-1"> <div class="col ocr-slider ocr-slider--small-arrows" data-mount="ocr-slider" data-item-list-selector=".menu-list__item-link"> <div class="slider__overflow"> <ul class="slider__window rounded-scrollbar"> <li class="menu-list__list-item"> <a class="menu-list__item-link" href="#overview" role="link" data-bi-ecn="Overview" data-bi-tags="{"BiLinkName":"overview"}" tabindex="0" data-bi-bhvr="0" data-bi-cn="Overview" data-bi-compnm="Secondary Sticky Nav" data-oc="oc8a95" data-bi-ct="Tab Nav" id="nt:unstructured-oc8a95" data-bi-sn="1" aria-label="Overview"> <div class="indicator indicator--shape-pill"></div> <span class="menu-list__list-item-text"> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="Overview"> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> Overview </div> </div> </div> </div> </div> </div> </span> </a> </li> <li class="menu-list__list-item"> <a class="menu-list__item-link" href="#Pricing" role="link" data-bi-ecn="Pricing" data-bi-tags="{"BiLinkName":"pricing"}" tabindex="0" data-bi-bhvr="0" data-bi-cn="Pricing" data-bi-compnm="Secondary Sticky Nav" data-oc="ocbfba" data-bi-ct="Tab Nav" id="nt:unstructured-ocbfba" data-bi-sn="2" aria-label="Pricing"> <div class="indicator indicator--shape-pill"></div> <span class="menu-list__list-item-text"> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="Pricing"> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> Pricing </div> </div> </div> </div> </div> </div> </span> </a> </li> <li class="menu-list__list-item"> <a class="menu-list__item-link" href="#partners" role="link" data-bi-ecn="Partners" data-bi-tags="{"BiLinkName":"partners"}" tabindex="0" data-bi-bhvr="0" data-bi-cn="Partners" data-bi-compnm="Secondary Sticky Nav" data-oc="ocf8ce" data-bi-ct="Tab Nav" id="nt:unstructured-ocf8ce" data-bi-sn="3" aria-label="Partners"> <div class="indicator indicator--shape-pill"></div> <span class="menu-list__list-item-text"> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="Partners"> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> Partners </div> </div> </div> </div> </div> </div> </span> </a> </li> <li class="menu-list__list-item"> <a class="menu-list__item-link" href="#usecases" role="link" data-bi-ecn="Use cases" data-bi-tags="{"BiLinkName":"usecases"}" tabindex="0" data-bi-bhvr="81" data-bi-cn="Use cases" data-bi-compnm="Secondary Sticky Nav" data-oc="ocec30" data-bi-ct="Tab Nav" id="nt:unstructured-ocec30" data-bi-sn="4" aria-label="Use cases"> <div class="indicator indicator--shape-pill"></div> <span class="menu-list__list-item-text"> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="Use cases"> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> Use cases </div> </div> </div> </div> </div> </div> </span> </a> </li> <li class="menu-list__list-item"> <a class="menu-list__item-link" href="#customer-stories" role="link" data-bi-ecn="Customer stories" data-bi-tags="{"BiLinkName":"customerstories"}" tabindex="0" data-bi-bhvr="0" data-bi-cn="Customer stories" data-bi-compnm="Secondary Sticky Nav" data-oc="oc42c4" data-bi-ct="Tab Nav" id="nt:unstructured-oc42c4" data-bi-sn="5" aria-label="Customer stories"> <div class="indicator indicator--shape-pill"></div> <span class="menu-list__list-item-text"> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="Customer stories"> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> Customer stories </div> </div> </div> </div> </div> </div> </span> </a> </li> <li class="menu-list__list-item"> <a class="menu-list__item-link" href="#resources" role="link" data-bi-ecn="Resources" data-bi-tags="{"BiLinkName":"resources"}" tabindex="0" data-bi-bhvr="0" data-bi-cn="Resources" data-bi-compnm="Secondary Sticky Nav" data-oc="ocbd60" data-bi-ct="Tab Nav" id="nt:unstructured-ocbd60" data-bi-sn="6" aria-label="Resources"> <div class="indicator indicator--shape-pill"></div> <span class="menu-list__list-item-text"> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="Resources"> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> Resources </div> </div> </div> </div> </div> </div> </span> </a> </li> <li class="menu-list__list-item"> <a class="menu-list__item-link" href="#next-steps" role="link" data-bi-ecn="Next steps" data-bi-tags="{"BiLinkName":"nextsteps"}" tabindex="0" data-bi-bhvr="0" data-bi-cn="Next steps" data-bi-compnm="Secondary Sticky Nav" data-oc="occ931" data-bi-ct="Tab Nav" id="nt:unstructured-occ931" data-bi-sn="7" aria-label="Next steps"> <div class="indicator indicator--shape-pill"></div> <span class="menu-list__list-item-text"> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="Next steps"> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> Next steps </div> </div> </div> </div> </div> </div> </span> </a> </li> </ul> </div> <div class="slider__arrows"> <button type="button" class="slider__arrow-prev" tabindex="-1" aria-hidden="true"></button> <div class="slider__arrow-prev slider__arrow-prev-bg"></div> <button type="button" class="slider__arrow-next" tabindex="-1" aria-hidden="true"></button> <div class="slider__arrow-next slider__arrow-next-bg"></div> </div> </div> <div class="divider-component ocr-divider--orientation-vertical ocr-divider--size-s ocr-divider" data-component-id="596e5fa739d15607c6adc6715f1e064e"> <hr/> </div> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group button-group--stacked"> <a class="btn btn--sm " data-bi-ecn="Try for free" new-trial-web-component-trigger="newTrial_92be383f" data-bi-tags="{"BiLinkName":"tryforfree2"}" tabindex="0" data-bi-bhvr="201" data-bi-cn="Try for free" data-bi-compnm="Secondary Sticky Nav" target="_blank" data-oc="oc466b" id="action-oc466b" data-bi-sn="1" aria-label="Try for free, Start a Free Trial for Microsoft Dynamics 365" data-isenvauthor="false"> <span class="btn__text">Try for free</span> </a> <new-trial id="newTrial_92be383f" data-newtrialjs="https://proteanwps.azureedge.net/wps-webcomponents/v1/trial-signup-component/newtrial.js" triggerpopup="marketing" trialscenariotype="marketing" partnerid="dynamics" isaem="1"></new-trial> </div> </div> </div> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"> <a class="btn btn--sm " data-bi-ecn="Try for free" new-trial-web-component-trigger="newTrial_92be383f" data-bi-tags="{"BiLinkName":"tryforfree2"}" tabindex="0" data-bi-bhvr="201" data-bi-cn="Try for free" data-bi-compnm="Secondary Sticky Nav" target="_blank" data-oc="oc466b" id="action-oc466b" data-bi-sn="1" aria-label="Try for free, Start a Free Trial for Microsoft Dynamics 365" data-isenvauthor="false"> <span class="btn__text">Try for free</span> </a> <new-trial id="newTrial_92be383f" data-newtrialjs="https://proteanwps.azureedge.net/wps-webcomponents/v1/trial-signup-component/newtrial.js" triggerpopup="marketing" trialscenariotype="marketing" partnerid="dynamics" isaem="1"></new-trial> </div> </nav> <div class="indicator indicator--horizontal"></div> </div> </div> <div class="scrollspy-container"> <div ocr-component-name="section-master" data-component-id="2b9a710ec7952a9e39aaccb62b93dcee" class="section-master theme-day section-master--breadth-comfortable section-master--density-compact section-master--bg-image section-master--layout-slot-horizontal-alignment-right section-master--blade-hero-slim section-master--2-column-hero-rtl"> <div class="section-master__image "> <div class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/overview-bg-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1600&qlt=100&fit=constrain" class=" " alt loading="lazy"/> </div> </div> <div class="container" data-oc="oc5f38" id="overview"> <div class="row"> <div class="col"> <div class="layout section-master__layout section-master--layout-cols-2 "> <div class="layout__col"> <div class="section-master__layout-header"> <div ocr-component-name="block-heading" data-component-id="6ead05f340b941df5109567514e89a43" class="block-heading block-heading--size-s animation animation--effect-2-scroll"> <div class="fg--neutral-highlight block-heading__eyebrow"> <div data-oc-token-text> Overview </div> </div> <div class=" block-heading__title" ocr-telemetry-name ocr-en-title="<h2>Deliver connected customer journeys</h2> "> <div data-oc-token-text> <h2>Deliver connected customer journeys</h2> </div> </div> <div class=" block-heading__paragraph"> <div data-oc-token-text> Understand your customers and create truly personalized experiences. </div> </div> </div> </div> </div> <div class="layout__col"> <div class="section-master__layout-slot "> </div> </div> </div> </div> </div> <div class="row section-master__slot"> <div class="col"> <div ocr-component-name="tabs-pill-bar" class="tabs-pill-bar tabs" data-component-id="a6ec002c9fc08e6eb70ef3ac2ba79ac3"> <div class="cmp-tabs d-contents" data-cmp-is="tabs"> <div class="pill-bar no-gutters "> <div id="pill-bar_tabs-pill-bar-ocb9d418" data-mount="tab-slider" class="col"> <div class="tab-overflow"> <div class="tab-window"> <div class="tab-group" role="tablist"> <button id="tabs-pill-bar-ocb9d418_tab0-tab" data-cmp-hook-tabs="tab" class="pill-bar__item active" href="#tabs-pill-bar-ocb9d418_tab0" role="tab" data-mount="ocr-tabs" aria-label="Know your customers" aria-controls="tabs-pill-bar-ocb9d418_tab0" aria-selected="true" aria-disabled="" tabindex="0" data-bi-an="Tab_1_Know your customers" data-bi-ecn="Know your customers" data-bi-ehn="Deliver connected customer journeys" data-bi-ct="Pill Nav" data-bi-hn="Deliver connected customer journeys" data-bi-cn="Know your customers" data-bi-compnm="Accordion - Filtered" data-bi-view="Overview | Deliver connected customer journeys"> <span class="pill-bar__item__label">Know your customers</span> </button> <button id="tabs-pill-bar-ocb9d418_tab1-tab" data-cmp-hook-tabs="tab" class="pill-bar__item " href="#tabs-pill-bar-ocb9d418_tab1" role="tab" data-mount="ocr-tabs" aria-label="Engage on their terms" aria-controls="tabs-pill-bar-ocb9d418_tab1" aria-selected="false" aria-disabled="" tabindex="-1" data-bi-an="Tab_2_Engage on their terms" data-bi-ecn="Engage on their terms" data-bi-ehn="Deliver connected customer journeys" data-bi-ct="Pill Nav" data-bi-hn="Deliver connected customer journeys" data-bi-cn="Engage on their terms" data-bi-compnm="Accordion - Filtered" data-bi-view="Overview | Deliver connected customer journeys"> <span class="pill-bar__item__label">Engage on their terms</span> </button> <button id="tabs-pill-bar-ocb9d418_tab2-tab" data-cmp-hook-tabs="tab" class="pill-bar__item " href="#tabs-pill-bar-ocb9d418_tab2" role="tab" data-mount="ocr-tabs" aria-label="Boost your productivity" aria-controls="tabs-pill-bar-ocb9d418_tab2" aria-selected="false" aria-disabled="" tabindex="-1" data-bi-an="Tab_3_Boost your productivity" data-bi-ecn="Boost your productivity" data-bi-ehn="Deliver connected customer journeys" data-bi-ct="Pill Nav" data-bi-hn="Deliver connected customer journeys" data-bi-cn="Boost your productivity" data-bi-compnm="Accordion - Filtered" data-bi-view="Overview | Deliver connected customer journeys"> <span class="pill-bar__item__label">Boost your productivity</span> </button> </div> </div> </div> <div class="tab-arrows"> <button type="button" class="arrow-prev" tabindex="-1" aria-hidden="true" data-width="40" data-bi-ehn="Deliver connected customer journeys" data-bi-ct="Nav Left" data-bi-hn="Deliver connected customer journeys" data-bi-cn="Previous" data-bi-compnm="Accordion - Filtered" data-bi-view="Overview | Deliver connected customer journeys"> <span class="sr-only">Previous</span> </button> <div class="arrow-prev pill-bar__arrow-prev-bg"></div> <button type="button" class="arrow-next" tabindex="-1" aria-hidden="true" data-width="40" data-bi-ehn="Deliver connected customer journeys" data-bi-ct="Nav Right" data-bi-hn="Deliver connected customer journeys" data-bi-cn="Next" data-bi-compnm="Accordion - Filtered" data-bi-view="Overview | Deliver connected customer journeys"> <span class="sr-only">Next</span> </button> <div class="arrow-next pill-bar__arrow-next-bg"></div> </div> </div> </div> <div class="row"> <div class="col"> <div class="tab-panel-group"> <div data-cmp-hook-tabs="tabitems" id="tabs-pill-bar-ocb9d418_tab0" class="tab-panel fade show active" role="tabpanel" aria-labelledby="_tab0-tab" tabindex="0tabs-pill-bar-ocb9d418"> <div><div ocr-component-name="accordion" data-component-id="83a648d7a0b795a0825b6d7dfc9568c8" class="accordion animation animation--effect-2-scroll"> <div class="ocr-accordion accordion--vertical accordion--vertical-product "> <div data-mount="ocr-accordion"> <ul class="accordion" id="accordion-container-accordion-oc787b"> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc787b-item_1690872940042" aria-expanded="true" data-mount="ocr-collapse" data-bi-ecn="Get a richer view of customers" data-bi-ehn="Deliver connected customer journeys" data-bi-ct="Accordion Collapse" data-bi-hn="Deliver connected customer journeys" data-bi-bhvr="8" data-bi-compnm="Accordion - Filtered" data-bi-cn="Get a richer view of customers" data-bi-view="Overview | Deliver connected customer journeys"> <h3 class="h5 "> <div data-oc-token-text> Get a richer view of customers </div> </h3> </button> </div> <div class="collapse show" id="accordion-oc787b-item_1690872940042" data-parent="accordion-container-accordion-oc787b"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Unify transactional, demographic, and behavioral data with AI-powered identity management for a holistic view of customers. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-xs"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/287289-DYN-CustomerInsights-1.1-2000x1125?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1186&hei=668&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="A screenshot of the Microsoft business intelligence dashboard." loading="lazy" data-oc="oc85cb" id="image-oc85cb"/> </div> </div> </div> </div> </div> </div> </li> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc787b-item_1690872945851" aria-expanded="false" data-mount="ocr-collapse" data-bi-ecn="Enrich data and predict intent" data-bi-ehn="Deliver connected customer journeys" data-bi-ct="Accordion Expand" data-bi-hn="Deliver connected customer journeys" data-bi-bhvr="7" data-bi-compnm="Accordion - Filtered" data-bi-cn="Enrich data and predict intent" data-bi-view="Overview | Deliver connected customer journeys"> <h3 class="h5 "> <div data-oc-token-text> Enrich data and predict intent </div> </h3> </button> </div> <div class="collapse " id="accordion-oc787b-item_1690872945851" data-parent="accordion-container-accordion-oc787b"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Enrich profiles with diverse data sources, including proprietary intelligence, and unlock predictions with prebuilt AI models. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-xs"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/287289-DYN-CustomerInsights-1.2-2000x1125?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1186&hei=668&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="a window showing various tabs for enrichment in consumer insights." loading="lazy" data-oc="oc9d84" id="image-oc9d84"/> </div> </div> </div> </div> </div> </div> </li> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc787b-item_1690872952598" aria-expanded="false" data-mount="ocr-collapse" data-bi-ecn="Create customer segments" data-bi-ehn="Deliver connected customer journeys" data-bi-ct="Accordion Expand" data-bi-hn="Deliver connected customer journeys" data-bi-bhvr="7" data-bi-compnm="Accordion - Filtered" data-bi-cn="Create customer segments" data-bi-view="Overview | Deliver connected customer journeys"> <h3 class="h5 "> <div data-oc-token-text> Create customer segments </div> </h3> </button> </div> <div class="collapse " id="accordion-oc787b-item_1690872952598" data-parent="accordion-container-accordion-oc787b"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Build new segments or discover new audiences with AI recommendations that are continually updated with real-time data. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-xs"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/287289-DYN-CustomerInsights-1.3-2000x1125?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1186&hei=668&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="A window showing various tabs." loading="lazy" data-oc="ocf9f1" id="image-ocf9f1"/> </div> </div> </div> </div> </div> </div> </li> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc787b-item_1700665762468" aria-expanded="false" data-mount="ocr-collapse" data-bi-ecn="Respect consent and privacy" data-bi-ehn="Deliver connected customer journeys" data-bi-ct="Accordion Expand" data-bi-hn="Deliver connected customer journeys" data-bi-bhvr="7" data-bi-compnm="Accordion - Filtered" data-bi-cn="Respect consent and privacy" data-bi-view="Overview | Deliver connected customer journeys"> <h3 class="h5 "> <div data-oc-token-text> Respect consent and privacy </div> </h3> </button> </div> <div class="collapse " id="accordion-oc787b-item_1700665762468" data-parent="accordion-container-accordion-oc787b"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Add consent data during the unification process using automatic data refresh to ensure that your organization meets privacy and security regulations. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-xs"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/287289-DYN-CustomerInsights-1.4-2000x1125?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1186&hei=668&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="A window showing consumer insights with a user information." loading="lazy" data-oc="occ22f" id="image-occ22f"/> </div> </div> </div> </div> </div> </div> </li> </ul> </div> </div> <script src="/etc.clientlibs/onecloud/components/content/reimagine/atomic/accordion/v2/accordion/clientlibs/site.min.ACSHASH106a6a519dad38a935c4d5aa2786d6fb.js"></script> </div> </div> </div> <div data-cmp-hook-tabs="tabitems" id="tabs-pill-bar-ocb9d418_tab1" class="tab-panel fade " role="tabpanel" aria-labelledby="_tab1-tab" tabindex="1tabs-pill-bar-ocb9d418" hidden> <div><div ocr-component-name="accordion" data-component-id="83a648d7a0b795a0825b6d7dfc9568c8" class="accordion"> <div class="ocr-accordion accordion--vertical accordion--vertical-product "> <div data-mount="ocr-accordion"> <ul class="accordion" id="accordion-container-accordion-oc89da"> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc89da-item_1690874443320" aria-expanded="true" data-mount="ocr-collapse" data-bi-ecn="Deliver real-time journeys" data-bi-ehn="Deliver connected customer journeys" data-bi-ct="Accordion Collapse" data-bi-hn="Deliver connected customer journeys" data-bi-bhvr="8" data-bi-compnm="Accordion - Filtered" data-bi-cn="Deliver real-time journeys" data-bi-view="Overview | Deliver connected customer journeys"> <h3 class="h5 "> <div data-oc-token-text> Deliver real-time journeys </div> </h3> </button> </div> <div class="collapse show" id="accordion-oc89da-item_1690874443320" data-parent="accordion-container-accordion-oc89da"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Create real-time customer journeys across channels that are contextually relevant and can be optimized with A/B testing. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-xs"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/287289-DYN-CustomerInsights-2.1-2000x1125?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1186&hei=668&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="A screen shot of a flowchart in azure." loading="lazy" data-oc="ocb38c" id="image-ocb38c"/> </div> </div> </div> </div> </div> </div> </li> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc89da-item_1690874449333" aria-expanded="false" data-mount="ocr-collapse" data-bi-ecn="Boost engagement with AI" data-bi-ehn="Deliver connected customer journeys" data-bi-ct="Accordion Expand" data-bi-hn="Deliver connected customer journeys" data-bi-bhvr="7" data-bi-compnm="Accordion - Filtered" data-bi-cn="Boost engagement with AI" data-bi-view="Overview | Deliver connected customer journeys"> <h3 class="h5 "> <div data-oc-token-text> Boost engagement with AI </div> </h3> </button> </div> <div class="collapse " id="accordion-oc89da-item_1690874449333" data-parent="accordion-container-accordion-oc89da"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Deliver tailored experiences with the right message at the right time using AI-driven channel selection. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-xs"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/287289-DYN-CustomerInsights-2.2-2000x1125?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1186&hei=668&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="A screen shot of a flow diagram in azure." loading="lazy" data-oc="oc7577" id="image-oc7577"/> </div> </div> </div> </div> </div> </div> </li> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc89da-item_1690874456393" aria-expanded="false" data-mount="ocr-collapse" data-bi-ecn="Nurture and share leads" data-bi-ehn="Deliver connected customer journeys" data-bi-ct="Accordion Expand" data-bi-hn="Deliver connected customer journeys" data-bi-bhvr="7" data-bi-compnm="Accordion - Filtered" data-bi-cn="Nurture and share leads" data-bi-view="Overview | Deliver connected customer journeys"> <h3 class="h5 "> <div data-oc-token-text> Nurture and share leads </div> </h3> </button> </div> <div class="collapse " id="accordion-oc89da-item_1690874456393" data-parent="accordion-container-accordion-oc89da"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Hand off scored, qualified leads to sellers automatically and measure pipeline success with prebuilt analytics dashboards. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-xs"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/287289-DYN-CustomerInsights-2.3-2000x1125?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1186&hei=668&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="A screenshot of the azure analytics dashboard." loading="lazy" data-oc="ocdfe3" id="image-ocdfe3"/> </div> </div> </div> </div> </div> </div> </li> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc89da-item_1700665902699" aria-expanded="false" data-mount="ocr-collapse" data-bi-ecn="Reach customers where they are" data-bi-ehn="Deliver connected customer journeys" data-bi-ct="Accordion Expand" data-bi-hn="Deliver connected customer journeys" data-bi-bhvr="7" data-bi-compnm="Accordion - Filtered" data-bi-cn="Reach customers where they are" data-bi-view="Overview | Deliver connected customer journeys"> <h3 class="h5 "> <div data-oc-token-text> Reach customers where they are </div> </h3> </button> </div> <div class="collapse " id="accordion-oc89da-item_1700665902699" data-parent="accordion-container-accordion-oc89da"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Engage customers using prebuilt digital channels including text, email, and push notifications, and then seamlessly add custom channels to the journey. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-xs"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/287289-DYN-CustomerInsights-2.4-2000x1125?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1186&hei=668&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="A screen shot of a flow diagram in azure." loading="lazy" data-oc="occ126" id="image-occ126"/> </div> </div> </div> </div> </div> </div> </li> </ul> </div> </div> </div> </div> </div> <div data-cmp-hook-tabs="tabitems" id="tabs-pill-bar-ocb9d418_tab2" class="tab-panel fade " role="tabpanel" aria-labelledby="_tab2-tab" tabindex="2tabs-pill-bar-ocb9d418" hidden> <div><div ocr-component-name="accordion" data-component-id="83a648d7a0b795a0825b6d7dfc9568c8" class="accordion"> <div class="ocr-accordion accordion--vertical accordion--vertical-product "> <div data-mount="ocr-accordion"> <ul class="accordion" id="accordion-container-accordion-oc302c"> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc302c-item_1698842048312" aria-expanded="true" data-mount="ocr-collapse" data-bi-ecn="Get insights faster" data-bi-ehn="Deliver connected customer journeys" data-bi-ct="Accordion Collapse" data-bi-hn="Deliver connected customer journeys" data-bi-bhvr="8" data-bi-compnm="Accordion - Filtered" data-bi-cn="Get insights faster" data-bi-view="Overview | Deliver connected customer journeys"> <h3 class="h5 "> <div data-oc-token-text> Get insights faster </div> </h3> </button> </div> <div class="collapse show" id="accordion-oc302c-item_1698842048312" data-parent="accordion-container-accordion-oc302c"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Discover insights and quickly understand customer attributes with individual profile summaries using Microsoft Copilot. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-xs"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/287289-DYN-CustomerInsights-3.1-2000x1125?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1186&hei=668&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="A dashboard showing customer insights." loading="lazy" data-oc="oc5f4f" id="image-oc5f4f"/> </div> </div> </div> </div> </div> </div> </li> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc302c-item_1690875737053" aria-expanded="false" data-mount="ocr-collapse" data-bi-ecn="Simplify audience targeting" data-bi-ehn="Deliver connected customer journeys" data-bi-ct="Accordion Expand" data-bi-hn="Deliver connected customer journeys" data-bi-bhvr="7" data-bi-compnm="Accordion - Filtered" data-bi-cn="Simplify audience targeting" data-bi-view="Overview | Deliver connected customer journeys"> <h3 class="h5 "> <div data-oc-token-text> Simplify audience targeting </div> </h3> </button> </div> <div class="collapse " id="accordion-oc302c-item_1690875737053" data-parent="accordion-container-accordion-oc302c"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Describe your target segments to Copilot and quickly build, review, and modify customer segments. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-xs"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/287289-DYN-CustomerInsights-3.2-2000x1125?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1186&hei=668&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="A screen shot of the azure portal login page." loading="lazy" data-oc="oc272d" id="image-oc272d"/> </div> </div> </div> </div> </div> </div> </li> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc302c-item_1690875740772" aria-expanded="false" data-mount="ocr-collapse" data-bi-ecn="Tailor content quickly" data-bi-ehn="Deliver connected customer journeys" data-bi-ct="Accordion Expand" data-bi-hn="Deliver connected customer journeys" data-bi-bhvr="7" data-bi-compnm="Accordion - Filtered" data-bi-cn="Tailor content quickly" data-bi-view="Overview | Deliver connected customer journeys"> <h3 class="h5 "> <div data-oc-token-text> Tailor content quickly </div> </h3> </button> </div> <div class="collapse " id="accordion-oc302c-item_1690875740772" data-parent="accordion-container-accordion-oc302c"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Generate tailored content and headlines, branded emails, and captivating images for any segment with Copilot. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-xs"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/287289-DYN-CustomerInsights-3.3-2000x1125?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1186&hei=668&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="A screen shot of a document on a computer screen." loading="lazy" data-oc="oc6e9c" id="image-oc6e9c"/> </div> </div> </div> </div> </div> </div> </li> <li class="ocr-accordion-item"> <span class="indicator indicator--shape-pill"></span> <div class="ocr-accordion-item__content"> <div class="button-group button-group--stacked "> <button class="ocr-accordion-item__header btn-collapse" data-target="#accordion-oc302c-item_1700666050974" aria-expanded="false" data-mount="ocr-collapse" data-bi-ecn="Create journeys easily" data-bi-ehn="Deliver connected customer journeys" data-bi-ct="Accordion Expand" data-bi-hn="Deliver connected customer journeys" data-bi-bhvr="7" data-bi-compnm="Accordion - Filtered" data-bi-cn="Create journeys easily" data-bi-view="Overview | Deliver connected customer journeys"> <h3 class="h5 "> <div data-oc-token-text> Create journeys easily </div> </h3> </button> </div> <div class="collapse " id="accordion-oc302c-item_1700666050974" data-parent="accordion-container-accordion-oc302c"> <div class="ocr-accordion-item__body"> <div> <div data-oc-token-text> Simplify journey creation with Copilot by defining your business goals, target audience, or desired flows. </div> </div> <div> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media media--highlight media--highlight-solid slide-in-bottom-2 img-fluid multi-feature-feature"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-xs"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/287289-DYN-CustomerInsights-3.4-2000x1125?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1186&hei=668&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt="A screenshot of the azure SaaS dashboard." loading="lazy" data-oc="oce1c7" id="image-oce1c7"/> </div> </div> </div> </div> </div> </div> </li> </ul> </div> </div> </div> </div> </div> <a class="btn btn-link sr-only-focusable" aria-label="Back to tabs" data-focus="back-to-tabs">Back to tabs</a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div ocr-component-name="section-master" data-component-id="2b9a710ec7952a9e39aaccb62b93dcee" class="section-master theme-night bg--base-fade section-master--breadth-comfortable section-master--alignment-center section-master--layout-header-horizontal-alignment-center"> <div class="container" data-oc="oc74d7" id="Leader-in-sales"> <div class="row"> <div class="col"> <div class="layout section-master__layout"> <div class="layout__col"> <div class="section-master__layout-header"> <div ocr-component-name="block-heading" data-component-id="6ead05f340b941df5109567514e89a43" class="block-heading block-heading--alignment-centered block-heading--size-m animation animation--effect-2-scroll block-heading--campaign"> <div class=" block-heading__title" ocr-telemetry-name ocr-en-title="<h2>The Total Economic Impact™ of Microsoft Dynamics 365 Customer Insights</h2> "> <div data-oc-token-text> <h2>The Total Economic Impact™ of Microsoft Dynamics 365 Customer Insights</h2> </div> </div> <div class=" block-heading__paragraph"> <div data-oc-token-text> Explore the advantages of Dynamics 365 Customer Insights in this commissioned study conducted by Forrester Consulting. </div> </div> <div class="block-heading__button-group"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"> <a class="btn " data-bi-ecn="Get the study" data-bi-ehn="The Total Economic Impact™ of Microsoft Dynamics 365 Customer Insights" data-bi-tags="{"BiLinkName":"getthestudy"}" tabindex="0" data-bi-hn="The Total Economic Impact™ of Microsoft Dynamics 365 Customer Insights" data-bi-bhvr="234" data-bi-cn="Get the study" data-bi-compnm="Block Slim" data-regenerate-fwlink="true" target="_blank" data-oc="oc5500" data-bi-ct="Component Button" id="action-oc5500" href="https://go.microsoft.com/fwlink/?linkid=2270888&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="1" aria-label="Get the study of Microsoft Dynamics 365 Customer Insights" data-bi-view="The Total Economic Impact™ of Microsoft Dynamics 365 Customer Insights" data-isenvauthor="false"> <span class="btn__text">Get the study</span> </a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row section-master__slot"> <div class="col"> <div ocr-component-name="stats" class="stats tabs" data-component-id="bb3015a4d1784d8c89c058be74efc373"> <div class="stats layout layout--cols-4"> <div class="stats__stat layout__col"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--stat"> <div class="block-feature__body d-flex flex-column align-items-start"> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class=" block-feature__title"> <div data-oc-token-text> <span class="d-block h3">324%</span> </div> </div> </div> <div class=" base block-feature__paragraph"> <div data-oc-token-text> ROI over three years<sup><a aria-label="footnote 1" href="#footnotetext1" class="ms-rte-link">1</a></sup> </div> </div> </div> </div> </div> <div class="stats__stat layout__col"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--stat"> <div class="block-feature__body d-flex flex-column align-items-start"> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class=" block-feature__title"> <div data-oc-token-text> <span class="d-block h3">75%</span> </div> </div> </div> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Time savings on customer journey development<sup><a aria-label="footnote 1" href="#footnotetext1" class="ms-rte-link">1</a></sup> </div> </div> </div> </div> </div> <div class="stats__stat layout__col"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--stat"> <div class="block-feature__body d-flex flex-column align-items-start"> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class=" block-feature__title"> <div data-oc-token-text> <span class="d-block h3"><6</span> </div> </div> </div> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Months to payback<sup><a aria-label="footnote 1" href="#footnotetext1" class="ms-rte-link">1</a></sup> </div> </div> </div> </div> </div> <div class="stats__stat layout__col"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--stat"> <div class="block-feature__body d-flex flex-column align-items-start"> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class=" block-feature__title"> <div data-oc-token-text> <span class="d-block h3">15%</span> </div> </div> </div> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Improvement to conversion rate per customer journey<sup><a aria-label="footnote 1" href="#footnotetext1" class="ms-rte-link">1</a></sup> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div ocr-component-name="section-master" data-component-id="2b9a710ec7952a9e39aaccb62b93dcee" class="section-master section-master--breadth-comfortable section-master--density-compact section-master--alignment-center section-master--layout-header-horizontal-alignment-center"> <div class="section-master__image "> <div class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/pricing-bg-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1600&hei=608&qlt=100&fit=constrain" class=" " alt loading="lazy"/> </div> </div> <div class="container" data-oc="ocf9d9" id="Pricing"> <div class="row"> <div class="col"> <div class="layout section-master__layout"> <div class="layout__col"> <div class="section-master__layout-header"> <div ocr-component-name="block-heading" data-component-id="6ead05f340b941df5109567514e89a43" class="block-heading block-heading--alignment-centered animation animation--effect-2-scroll"> <div class="fg--neutral-highlight block-heading__eyebrow"> <div data-oc-token-text> Pricing </div> </div> <div class=" block-heading__title" ocr-telemetry-name ocr-en-title="<h2>Start where you want, add what you need</h2> "> <div data-oc-token-text> <h2>Start where you want, add what you need</h2> </div> </div> <div class="block-heading__button-group"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"> <a class="btn " data-bi-ecn="See pricing details" data-bi-ehn="Start where you want, add what you need" data-bi-tags="{"BiLinkName":"seepricingdetails"}" tabindex="0" data-bi-hn="Start where you want, add what you need" data-bi-bhvr="232" data-bi-cn="See pricing details" data-bi-compnm="Three Up Cards" target="_self" data-oc="oc21b8" data-bi-ct="Component Button" id="action-oc21b8" href="https://www.microsoft.com/en-sg/dynamics-365/products/customer-insights/pricing" data-bi-sn="1" aria-label="See pricing details for Dynamics 365 Customer Insights" data-bi-view="Pricing | Start where you want, add what you need" data-isenvauthor="false"> <span class="btn__text">See pricing details</span> </a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row section-master__slot"> <div class="col"> <div ocr-component-name="product-highlight" data-component-id="7b1548a4b7394141f3c017632acacd43" class="product-highlight layout layout--stage"> <div class="layout__col"> <div ocr-component-name="card-plan-detail" data-component-id="28e00fa935851163f2133f46ebdaa86b" class="card-plan-detail layout layout--cols-2 layout--offset-right"> <div class="layout__col card-plan-detail__sku"> <div ocr-component-name="sku" data-component-id="29d382aad0139a094d341ff4dd652cd5" data-ocr-pricing-component="sku" class="sku"> <div class="sku" data-oc-market-selector data-ocr-product="product main Success" data-ocr-skurequest="a0c4p0_pidcfq7ttc0n13s_skuid0007_r2p1" data-ocr-pricing-section="render"> <div class="sku__title" data-ocr-pricing-render="title"> <h3 class="oc-product-title">Dynamics 365 Customer Insights</h3> </div> <div class="sku__pricing" data-ocr-pricing-render="pricing" aria-hidden="false"> <div class="sku__pricing-current"> <span class="oc-displayListPrice">USD$1,700.00</span> </div> </div> <div class="sku__detail-recurrence"> <span class="oc-displayUnit">tenant/month</span> </div> <div class="sku__note"> <span>Price does not include GST.</span> </div> <div class="sku__buttons"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"> <a class="btn btn--md " data-bi-ecn="Buy now" data-bi-ehn="Start where you want, add what you need" data-bi-tags="{"BiLinkName":"buynow"}" tabindex="0" data-bi-hn="Start where you want, add what you need" data-bi-bhvr="92" data-bi-cn="Buy now" data-bi-compnm="Three Up Cards" data-regenerate-fwlink="true" target="_blank" data-oc="oc687a" data-bi-ct="Card Button" id="action-oc687a" href="https://go.microsoft.com/fwlink/?linkid=2256303&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="1" aria-label="Buy now" data-bi-view="Pricing | Start where you want, add what you need" data-isenvauthor="false"> <span class="btn__text">Buy now</span> </a> <a class="btn btn--secondary btn--md " data-bi-ecn="Contact us" data-bi-ehn="Start where you want, add what you need" data-bi-tags="{"BiLinkName":"contactus"}" tabindex="0" data-bi-hn="Start where you want, add what you need" data-bi-bhvr="124" data-bi-cn="Contact us" data-bi-compnm="Three Up Cards" data-regenerate-fwlink="true" target="_blank" data-oc="oc6b2a" data-bi-ct="Card Button" id="action-oc6b2a" href="https://go.microsoft.com/fwlink/?linkid=2253376&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="2" aria-label="Contact us about Dynamics 365 Customer Insights Pricing" data-bi-view="Pricing | Start where you want, add what you need" data-isenvauthor="false"> <span class="btn__text">Contact us</span> </a> </div> </div> </div> <template data-ocr-pricing-config="{"requestQuery":"a0c4p0_pidcfq7ttc0n13s_skuid0007_r2p1","discountedTextTemplate":"Originally starting from %{msrpPrice} now starting from %{listPrice}","isRequestModeAjax":false,"isProductPriceOverridden":false,"isUsingProductTitle":true,"displayUnitMap":{"CFQ7TTC0N13S":"tenant/month"}}"> <div class="sku__note" data-ocr-pricing-content="disclaimer"> <span>Price does not include GST.</span> </div> <div class="sku__buttons" data-ocr-pricing-content="links"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"> <a class="btn btn--md " data-bi-ecn="Buy now" data-bi-ehn="Start where you want, add what you need" data-bi-tags="{"BiLinkName":"buynow"}" tabindex="0" data-bi-hn="Start where you want, add what you need" data-bi-bhvr="92" data-bi-cn="Buy now" data-bi-compnm="Three Up Cards" data-regenerate-fwlink="true" target="_blank" data-oc="oc687a" data-bi-ct="Card Button" id="action-oc687a" href="https://go.microsoft.com/fwlink/?linkid=2256303&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="1" aria-label="Buy now" data-bi-view="Pricing | Start where you want, add what you need" data-isenvauthor="false"> <span class="btn__text">Buy now</span> </a> <a class="btn btn--secondary btn--md " data-bi-ecn="Contact us" data-bi-ehn="Start where you want, add what you need" data-bi-tags="{"BiLinkName":"contactus"}" tabindex="0" data-bi-hn="Start where you want, add what you need" data-bi-bhvr="124" data-bi-cn="Contact us" data-bi-compnm="Three Up Cards" data-regenerate-fwlink="true" target="_blank" data-oc="oc6b2a" data-bi-ct="Card Button" id="action-oc6b2a" href="https://go.microsoft.com/fwlink/?linkid=2253376&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="2" aria-label="Contact us about Dynamics 365 Customer Insights Pricing" data-bi-view="Pricing | Start where you want, add what you need" data-isenvauthor="false"> <span class="btn__text">Contact us</span> </a> </div> </div> <div class="sku__unavailable not-found" data-ocr-pricing-content="unavailable"> The version of Microsoft 365 is not available in your country/region. Visit <a href="https://go.microsoft.com/fwlink/p/?LinkID=506577" target="_self">Microsoft Store</a> to find out which versions of Microsoft 365 are available in your country/region. </div> </template> <script src="/etc.clientlibs/onecloud/clientlibs/clientlib-product-pricing-templates/sku.min.ACSHASH305e80cb22d0f14e474c408c181cb792.js"></script> </div> </div> <div class="layout__col card-plan-detail__content"> <div> <div data-oc-token-text> Unify customer data with personalized journeys. Includes up to four environments, 100,000 Unified People,<sup><a aria-label="Footnote 2" href="#footnotetext2" class="ms-rte-link">2</a> </sup>and 10,000 Interacted People.<sup><a aria-label="Footnote 3" href="#footnotetext3" class="ms-rte-link">3</a></sup> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div ocr-component-name="section-master" data-component-id="2b9a710ec7952a9e39aaccb62b93dcee" class="section-master section-master--bg-stacked"> <div class="section-master__image "> <div class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/partners-bg-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=2000&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt loading="lazy"/> </div> </div> <div class="container" data-oc="oc9d58" id="partners"> <div class="row"> <div class="col"> <div class="layout section-master__layout"> <div class="layout__col"> <div class="section-master__layout-header"> <div ocr-component-name="block-heading" data-component-id="6ead05f340b941df5109567514e89a43" class="block-heading block-heading--size-s animation animation--effect-3-scroll"> <div class="fg--neutral-highlight block-heading__eyebrow"> <div data-oc-token-text> Partners </div> </div> <div class=" block-heading__title" ocr-telemetry-name ocr-en-title="<h2>Discover Microsoft partners</h2> "> <div data-oc-token-text> <h2>Discover Microsoft partners</h2> </div> </div> <div class="parsys block-heading__slot"> <div ocr-component-name="three-up-cards" data-component-id="bb3c6b0b0eda6b639abbfd2e9d327f01" class="three-up-cards layout layout--cols-3"> <div class="three-up-cards__card layout__col"> <div ocr-component-name="card" data-component-id="2da121e2913e674ad2851c7c98030a80" class="card"> <div class="card__media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media rounded-m img-fluid"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_Sales_Partners_Card_01?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=832&hei=357&qlt=100&fit=constrain" class=" " alt="A group of people sitting in a conference room." loading="lazy" data-oc="oc064f" id="image-oc064f"/> </div> </div> </div> <div class="card__content"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs"> <div class="block-feature__top d-flex flex-row align-items-start" data-en-title="<h3>Get started with consulting services</h3> "> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> </div> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">Get started with consulting services</span></h3> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Get help with solution assessment, architecture planning, implementation, and training. </div> </div> </div> </div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="link " data-bi-ecn="Browse services" data-bi-ehn="Get started with consulting services" data-bi-tags="{"BiLinkName":"browseservices"}" tabindex="0" data-bi-hn="Get started with consulting services" data-bi-bhvr="230" data-bi-cn="Browse services" data-bi-compnm="Carousel" data-regenerate-fwlink="true" target="_blank" data-oc="occaf7" data-bi-ct="Card Link" id="action-occaf7" href="https://go.microsoft.com/fwlink/?linkid=2270541&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="1" aria-label="Browse services | Find the right app | Microsoft AppSource" data-bi-view="Partners | Discover Microsoft partners"> <span class="btn btn--icon-only btn--sm "> <span class="glyph-prepend" aria-hidden="true"></span> </span> <span class="link__text">Browse services</span> </a> </div> </div> </div> </div> </div> <div class="three-up-cards__card layout__col"> <div ocr-component-name="card" data-component-id="2da121e2913e674ad2851c7c98030a80" class="card"> <div class="card__media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media rounded-m img-fluid"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_Sales_Partners_Card_02?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=832&hei=357&qlt=100&fit=constrain" class=" " alt="A man and woman sitting at a table looking at a laptop." loading="lazy" data-oc="oca36a" id="image-oca36a"/> </div> </div> </div> <div class="card__content"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs"> <div class="block-feature__top d-flex flex-row align-items-start" data-en-title="<h3>Explore Dynamics 365 partner apps</h3> "> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> </div> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">Explore Dynamics 365 partner apps</span></h3> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Extend and enhance your solution with prebuilt apps tailored to your industry or needs. </div> </div> </div> </div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="link " data-bi-ecn="Browse apps" data-bi-ehn="Explore Dynamics 365 partner apps" data-bi-tags="{"BiLinkName":"browseapps"}" tabindex="0" data-bi-hn="Explore Dynamics 365 partner apps" data-bi-bhvr="230" data-bi-cn="Browse apps" data-bi-compnm="Carousel" data-regenerate-fwlink="true" target="_blank" data-oc="ocd8e8" data-bi-ct="Card Link" id="action-ocd8e8" href="https://go.microsoft.com/fwlink/?linkid=2270542&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="3" aria-label="Browse apps on Microsoft AppSource" data-bi-view="Partners | Discover Microsoft partners"> <span class="btn btn--icon-only btn--sm "> <span class="glyph-prepend" aria-hidden="true"></span> </span> <span class="link__text">Browse apps</span> </a> </div> </div> </div> </div> </div> <div class="three-up-cards__card layout__col"> <div ocr-component-name="card" data-component-id="2da121e2913e674ad2851c7c98030a80" class="card"> <div class="card__media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media rounded-m img-fluid"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_Sales_Partners_Card_03?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=832&hei=357&qlt=100&fit=constrain" class=" " alt="A group of people in a meeting with a laptop in front of them." loading="lazy" data-oc="oc1115" id="image-oc1115"/> </div> </div> </div> <div class="card__content"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs"> <div class="block-feature__top d-flex flex-row align-items-start" data-en-title="<h3>FastTrack for Dynamics 365</h3> "> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> </div> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">FastTrack for Dynamics 365</span></h3> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Go live confidently with onboarding and training led by Microsoft experts and partners. </div> </div> </div> </div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="link " data-bi-ecn="Learn more" data-bi-ehn="FastTrack for Dynamics 365" data-bi-tags="{"BiLinkName":"learnmore3"}" tabindex="0" data-bi-hn="FastTrack for Dynamics 365" data-bi-bhvr="230" data-bi-cn="Learn more" data-bi-compnm="Carousel" data-regenerate-fwlink="true" target="_blank" data-oc="oc1df6" data-bi-ct="Card Link" id="action-oc1df6" href="https://go.microsoft.com/fwlink/p/?linkid=2253528&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="2" aria-label="Learn more about how FastTrack can accelerate your Dynamics 365 implementation." data-bi-view="Partners | Discover Microsoft partners"> <span class="btn btn--icon-only btn--sm "> <span class="glyph-prepend" aria-hidden="true"></span> </span> <span class="link__text">Learn more</span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row section-master__slot"> <div class="col"> </div> </div> </div> <div ocr-component-name="section-master" data-component-id="2b9a710ec7952a9e39aaccb62b93dcee" class="section-master section-master--breadth-comfortable section-master--density-compact"> <div class="container" data-oc="oc83b8" id="usecases"> <div class="row"> <div class="col"> <div class="layout section-master__layout"> <div class="layout__col"> <div class="section-master__layout-header"> <div ocr-component-name="block-heading" data-component-id="6ead05f340b941df5109567514e89a43" class="block-heading animation animation--effect-2-scroll"> <div class="fg--neutral-highlight block-heading__eyebrow"> <div data-oc-token-text> Use cases </div> </div> <div class=" block-heading__title" ocr-telemetry-name ocr-en-title="<h2>Connected customer experiences across teams</h2> "> <div data-oc-token-text> <h2>Connected customer experiences across teams</h2> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row section-master__slot"> <div class="col"> <div ocr-component-name="stats" class="stats tabs" data-component-id="bb3015a4d1784d8c89c058be74efc373"> <div class="stats layout layout--cols-3"> <div class="stats__stat layout__col"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs block-feature--indicator"> <div class="block-feature__badge"> <div ocr-component-name="badge" data-component-id="c37d8f9ba85341ed66b14ed6f7c1e390" class="badge badge--size-s theme-day"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-xs"> <div class="ocr-img media__asset"> <img src="/content/dam/microsoft/final/en-us/microsoft-brand/icons/Icon_marketing-24x24.png" aria-hidden="true" role="presentation" alt/> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">Marketing</span></h3> </div> </div> </div> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Tailor real-time customer journeys and use Copilot to find new insights, create audience segments, and produce personalized content. </div> </div> </div> </div> </div> <div class="stats__stat layout__col"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs block-feature--indicator"> <div class="block-feature__badge"> <div ocr-component-name="badge" data-component-id="c37d8f9ba85341ed66b14ed6f7c1e390" class="badge badge--size-s theme-day"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-xs"> <div class="ocr-img media__asset"> <img src="/content/dam/microsoft/final/en-us/microsoft-brand/icons/Icon_sales-24x24.png" aria-hidden="true" role="presentation" alt/> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">Sales</span></h3> </div> </div> </div> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Empower sellers with real-time leads, enabling personalized interactions through AI-generated predictions and product recommendations. </div> </div> </div> </div> </div> <div class="stats__stat layout__col"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs block-feature--indicator"> <div class="block-feature__badge"> <div ocr-component-name="badge" data-component-id="c37d8f9ba85341ed66b14ed6f7c1e390" class="badge badge--size-s theme-day"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-xs"> <div class="ocr-img media__asset"> <img src="/content/dam/microsoft/final/en-us/microsoft-brand/icons/icons_service-24x24.png" aria-hidden="true" role="presentation" alt/> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">Service</span></h3> </div> </div> </div> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Identify customer issues proactively and provide service representatives with in-depth customer profiles that help route cases and resolve issues faster. </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div ocr-component-name="section-master" data-component-id="2b9a710ec7952a9e39aaccb62b93dcee" class="section-master theme-day bg--neutral-fade section-master--breadth-comfortable section-master--density-compact section-master--layout-slot-horizontal-alignment-right section-master--layout-slot-vertical-alignment-bottom section-master--2-column-hero-rtl"> <div class="section-master__image "> <div class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/customerstories-bg-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=3200&hei=1486&qlt=100&fit=constrain" class=" " alt loading="lazy"/> </div> </div> <div class="container" data-oc="oca0c0" id="customer-stories"> <div class="row"> <div class="col"> <div class="layout section-master__layout section-master--layout-cols-2 "> <div class="layout__col"> <div class="section-master__layout-header"> <div ocr-component-name="block-heading" data-component-id="6ead05f340b941df5109567514e89a43" class="block-heading animation animation--effect-2-scroll"> <div class="fg--neutral-highlight block-heading__eyebrow"> <div data-oc-token-text> Customer stories </div> </div> <div class=" block-heading__title" ocr-telemetry-name ocr-en-title="<h2>Real customers, real results</h2> "> <div data-oc-token-text> <h2>Real customers, real results</h2> </div> </div> </div> </div> </div> <div class="layout__col"> <div class="section-master__layout-slot "> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="btn btn--secondary " data-bi-ecn="Explore all customer stories" data-bi-ehn="Real customers, real results" data-bi-tags="{"BiLinkName":"exploreallcustomerstories"}" tabindex="0" data-bi-hn="Real customers, real results" data-bi-bhvr="231" data-bi-cn="Explore all customer stories" data-bi-compnm="Carousel" data-regenerate-fwlink="true" target="_blank" data-oc="oc8800" data-bi-ct="Component Button" id="action-oc8800" href="https://go.microsoft.com/fwlink/p/?linkid=2253007&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="1" aria-label="Explore all customer stories" data-bi-view="Customer stories | Real customers, real results" data-isenvauthor="false"> <span class="btn__text">Explore all customer stories</span> </a> </div> </div> </div> </div> </div> </div> <div class="row section-master__slot"> <div class="col"> <div ocr-component-name="carousel" class="carousel animation animation--effect-6-scroll" data-component-id="30e413605fff43088d2a5f45572b059f"> <div class="carousel carousel--indicator-media-bar carousel--type-case-study" data-oc="occb7f" id="carousel-occb7f"> <section class="carousel__section " aria-label="CUSTOMER STORIES" data-mount="ocr-carousel"> <span id="carousel-carousel-occb7f-announcement-text" class="carousel__announcement-text sr-only" aria-live="polite" data-multi-slide-translatable=" Slide {0} {1} indicator" data-single-slide-translatable=" Slide {0} {1} indicator"></span> <div class="carousel__controls carousel__container" id="carousel-occb7f-controls"> <button type="button" class="carousel__arrow-prev" title="Previous Slide" data-slide="prev" aria-labelledby="carousel-control-prev-carousel-occb7f" aria-controls="carousel-occb7f-carousel__container" data-bi-ecn="Previous Slide" data-bi-ct="Nav Left" data-bi-ehn="Real customers, real results" data-bi-hn="Real customers, real results" data-bi-cn="Previous Slide" data-bi-compnm="Carousel" data-bi-view="Customer stories | Real customers, real results"> <span class="sr-only" id="carousel-control-prev-carousel-occb7f">Previous Slide</span> <span class="glyph-prepend glyph-prepend-back glyph-prepend-medium" aria-hidden="true"></span> </button> <ol class="carousel__indicators"> <li> <a href="#carousel-occb7f-0" class="carousel__indicators-item" role="button" aria-controls="carousel-occb7f-0" aria-label="Slide 1 Kodak alaris indicator" aria-current="false" data-current-slide-translatable="current slide" data-bi-an="Kodak alaris logo" data-bi-ehn="Real customers, real results" data-bi-hn="Real customers, real results" data-bi-compnm="Carousel" data-bi-view="Customer stories | Real customers, real results"> <div class="carousel__indicators-item--container carousel__indicators-type--media "> <div class="carousel__indicators-item__media"> <div class="media media--ratio-21-9"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/customerstories-logo1-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=208&hei=100&qlt=100&fit=constrain" class=" " alt="Kodak alaris logo" loading="lazy" data-oc="occc5e" id="image-occc5e"/> </div> </div> </div> <span class="indicator" role="presentation"></span> </div> </a> </li> <li> <a href="#carousel-occb7f-1" class="carousel__indicators-item" role="button" aria-controls="carousel-occb7f-1" aria-label="Slide 2 Sonepar indicator" aria-current="false" data-current-slide-translatable="current slide" data-bi-an="Sonepar logo" data-bi-ehn="Real customers, real results" data-bi-hn="Real customers, real results" data-bi-compnm="Carousel" data-bi-view="Customer stories | Real customers, real results"> <div class="carousel__indicators-item--container carousel__indicators-type--media "> <div class="carousel__indicators-item__media"> <div class="media media--ratio-21-9"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/customerstories-logo2-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=208&hei=100&qlt=100&fit=constrain" class=" " alt="Sonepar Logo" loading="lazy" data-oc="oc9577" id="image-oc9577"/> </div> </div> </div> <span class="indicator" role="presentation"></span> </div> </a> </li> <li> <a href="#carousel-occb7f-2" class="carousel__indicators-item" role="button" aria-controls="carousel-occb7f-2" aria-label="Slide 3 Team Rubicon indicator" aria-current="false" data-current-slide-translatable="current slide" data-bi-an="Lync & Co Logo" data-bi-ehn="Real customers, real results" data-bi-hn="Real customers, real results" data-bi-compnm="Carousel" data-bi-view="Customer stories | Real customers, real results"> <div class="carousel__indicators-item--container carousel__indicators-type--media "> <div class="carousel__indicators-item__media"> <div class="media media--ratio-21-9"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/customerstories-logo3-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=208&hei=100&qlt=100&fit=constrain" class=" " alt="Team rubicon logo" loading="lazy" data-oc="oc3ea0" id="image-oc3ea0"/> </div> </div> </div> <span class="indicator" role="presentation"></span> </div> </a> </li> <li> <a href="#carousel-occb7f-3" class="carousel__indicators-item" role="button" aria-controls="carousel-occb7f-3" aria-label="Slide 4 Link & Co indicator" aria-current="false" data-current-slide-translatable="current slide" data-bi-an="Campari Group logo" data-bi-ehn="Real customers, real results" data-bi-hn="Real customers, real results" data-bi-compnm="Carousel" data-bi-view="Customer stories | Real customers, real results"> <div class="carousel__indicators-item--container carousel__indicators-type--media "> <div class="carousel__indicators-item__media"> <div class="media media--ratio-21-9"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_CI_Logo_img-1-Lync-Co?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=208&hei=100&qlt=100&fit=constrain" class=" " alt="Lync & Co Logo" loading="lazy" data-oc="oc33c8" id="image-oc33c8"/> </div> </div> </div> <span class="indicator" role="presentation"></span> </div> </a> </li> <li> <a href="#carousel-occb7f-4" class="carousel__indicators-item" role="button" aria-controls="carousel-occb7f-4" aria-label="Slide 5 Campari Group indicator" aria-current="false" data-current-slide-translatable="current slide" data-bi-an="Valencia logo" data-bi-ehn="Real customers, real results" data-bi-hn="Real customers, real results" data-bi-compnm="Carousel" data-bi-view="Customer stories | Real customers, real results"> <div class="carousel__indicators-item--container carousel__indicators-type--media "> <div class="carousel__indicators-item__media"> <div class="media media--ratio-21-9"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_CI_Logo_img-2CampariGroup?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=208&hei=100&qlt=100&fit=constrain" class=" " alt="Campari Group logo" loading="lazy" data-oc="oc392c" id="image-oc392c"/> </div> </div> </div> <span class="indicator" role="presentation"></span> </div> </a> </li> <li> <a href="#carousel-occb7f-5" class="carousel__indicators-item" role="button" aria-controls="carousel-occb7f-5" aria-label="Slide 6 Valencia C.F. indicator" aria-current="false" data-current-slide-translatable="current slide"> <div class="carousel__indicators-item--container carousel__indicators-type--media "> <div class="carousel__indicators-item__media"> <div class="media media--ratio-21-9"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_CI_Logo_img-4-Valencia?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=208&hei=100&qlt=100&fit=constrain" class=" " alt="Valencia logo" loading="lazy" data-oc="oc4e80" id="image-oc4e80"/> </div> </div> </div> <span class="indicator" role="presentation"></span> </div> </a> </li> </ol> <button type="button" class="carousel__arrow-next" title="Next Slide" data-slide="next" aria-labelledby="carousel-control-next-carousel-occb7f" aria-controls="carousel-occb7f-carousel__container" data-bi-ecn="Next Slide" data-bi-ct="Nav Right" data-bi-ehn="Real customers, real results" data-bi-hn="Real customers, real results" data-bi-cn="Next Slide" data-bi-compnm="Carousel" data-bi-view="Customer stories | Real customers, real results"> <span class="sr-only" id="carousel-control-next-carousel-occb7f">Next Slide</span> <span class="glyph-prepend glyph-prepend-forward glyph-prepend-medium" aria-hidden="true"></span> </button> </div> <div class="carousel__window hide-scrollbar "> <div id="carousel-occb7f-carousel__container" class="carousel__container layout layout--overflow "> <div role="group" aria-roledescription="slide" id="carousel-occb7f-0" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 0"> <div ocr-component-name="testimonial-card" data-component-id="1d89c9144380e9a74ec8e9c95779a19a" class="testimonial-card bg--card-normal depth-4 rounded-l row m-0"> <div class="testimonial-card__media order-md-1 col-6 col-md-6 col-lg-12"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-m"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/customerstories-01-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1328&hei=1038&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="ocba1b" id="image-ocba1b"/> </div> <div class="media__slot"> </div> </div> </div> <div class="testimonial-card__content col-6 col-md-6 col-lg-12"> <div class="testimonial-card__body"> <div class="testimonial-card__quote"> <div class="testimonial-card__content-media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-xs"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/customerstories-logo1-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=160&hei=68&qlt=100&fit=crop" class=" " alt="Kodak alaris logo" loading="lazy" data-oc="ocd4aa" id="image-ocd4aa"/> </div> </div> </div> <div data-oc-token-text> <blockquote><span class="d-block h4">“With the use of AI-enabled features in Dynamics 365, we believe we can provide a better experience for our team, our partners, and our customers.“</span></blockquote> </div> <div class="fg--base-strong" data-oc-token-text> Nick Amorese, Global Client and Partner Operations Manager, Kodak Alaris </div> </div> <div class="testimonial-card__stats"> <div ocr-component-name="stats" class="stats tabs" data-component-id="bb3015a4d1784d8c89c058be74efc373"> <div class="stats layout layout--cols-1"> <div class="stats__stat layout__col"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--s block-feature--stat"> <div class="block-feature__top d-flex flex-row align-items-start" data-en-title="61%"> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> </div> <div class=" block-feature__title"> <div data-oc-token-text> 61% </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Cost savings </div> </div> </div> </div> </div> </div> </div> </div> <div class="testimonial-card__footer"> <div class="testimonial-card__products"> <div class="label " data-oc-token-text> <h3><span class="d-block h6">Products</span></h3> </div> <div ocr-component-name="block-slim" class="block-slim block-slim--related-products" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="Dynamics 365 Customer Insights"> <div class="list-item__leading"> <div ocr-component-name="badge" data-component-id="c37d8f9ba85341ed66b14ed6f7c1e390" class="badge"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-xs"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/customerinsights-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=16&hei=16&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="ocfc6d" id="image-ocfc6d"/> </div> </div> </div> </div> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> Dynamics 365 Customer Insights </div> </div> </div> </div> </div> </div> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="<a aria-label="Dynamics 365 Sales" href="https://www.microsoft.com/en-us/dynamics-365/products/sales" class="ms-rte-link" target="_self">Dynamics 365 Sales</a>"> <div class="list-item__leading"> <div ocr-component-name="badge" data-component-id="c37d8f9ba85341ed66b14ed6f7c1e390" class="badge"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-xs"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/sales-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=16&hei=16&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="oc493b" id="image-oc493b"/> </div> </div> </div> </div> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> <a aria-label="Dynamics 365 Sales" href="https://www.microsoft.com/en-sg/dynamics-365/products/sales" class="ms-rte-link" target="_self">Dynamics 365 Sales</a> </div> </div> </div> </div> </div> </div> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="<a aria-label="Microsoft Teams" href="https://www.microsoft.com/en-us/microsoft-teams/group-chat-software" class="ms-rte-link" target="_self">Microsoft Teams</a>"> <div class="list-item__leading"> <div ocr-component-name="badge" data-component-id="c37d8f9ba85341ed66b14ed6f7c1e390" class="badge"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-xs"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/Icon_%20Teams%20_28x28?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=16&hei=16&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="oc4ac7" id="image-oc4ac7"/> </div> </div> </div> </div> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> <a aria-label="Microsoft Teams" href="https://www.microsoft.com/en-sg/microsoft-teams/group-chat-software" class="ms-rte-link" target="_self">Microsoft Teams</a> </div> </div> </div> </div> </div> </div> </div> </div> <div><div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"> <a class="btn " data-bi-ecn="Read the story" data-bi-ehn="“With the use of AI-enabled features in Dynamics 365, we believe we can provide a better experience for our team, our partners, and our customers.“" data-bi-tags="{"BiLinkName":"readthestory3"}" tabindex="0" data-bi-hn="“With the use of AI-enabled features in Dynamics 365, we believe we can provide a better experience for our team, our partners, and our customers.“" data-bi-bhvr="231" data-bi-cn="Read the story" data-bi-compnm="Carousel" data-regenerate-fwlink="true" target="_blank" data-bi-an="Kodak alaris logo" data-oc="oc7217" data-bi-ct="Card Button" id="action-oc7217v5" href="https://go.microsoft.com/fwlink/p/?linkid=2281032&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="5" aria-label="Read the story of Kodak Alaris saves 61% of marketing automation costs with Microsoft Dynamics 365 Customer Insights" data-bi-view="Customer stories | Real customers, real results" data-isenvauthor="false"> <span class="btn__text">Read the story</span> </a> </div> </div> </div> </div> </div></div> </div> <div role="group" aria-roledescription="slide" id="carousel-occb7f-1" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 1"> <div ocr-component-name="testimonial-card" data-component-id="1d89c9144380e9a74ec8e9c95779a19a" class="testimonial-card bg--card-normal depth-4 rounded-l row m-0"> <div class="testimonial-card__media order-md-1 col-6 col-md-6 col-lg-12"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-m"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/customerstories-02-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1328&hei=1028&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="ocb9c0" id="image-ocb9c0"/> </div> </div> </div> <div class="testimonial-card__content col-6 col-md-6 col-lg-12"> <div class="testimonial-card__body"> <div class="testimonial-card__quote"> <div class="testimonial-card__content-media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/customerstories-logo2-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=160&hei=68&qlt=100&fit=constrain" class=" " alt="Sonepar logo" loading="lazy" data-oc="oc96aa" id="image-oc96aa"/> </div> </div> </div> <div data-oc-token-text> <blockquote><span class="d-block h4">“We have a variety of customers. Digital visibility powered by Microsoft enables Sonepar to deliver a personalized omnichannel experience to every one of our customers.”</span></blockquote> </div> <div class="fg--base-strong" data-oc-token-text> Jérémie Profeta, Chief Transformation Officer, Sonepar </div> </div> <div class="testimonial-card__footer"> <div class="testimonial-card__products"> <div class="label " data-oc-token-text> <h3><span class="d-block h6">Products</span></h3> </div> <div ocr-component-name="block-slim" class="block-slim block-slim--related-products" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="Dynamics 365 Customer Insights"> <div class="list-item__leading"> <div ocr-component-name="badge" data-component-id="c37d8f9ba85341ed66b14ed6f7c1e390" class="badge"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-xs"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/customerinsights-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=16&hei=16&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="oc8477" id="image-oc8477"/> </div> </div> </div> </div> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> Dynamics 365 Customer Insights </div> </div> </div> </div> </div> </div> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="<a aria-label="Dynamics 365 Sales" href="https://www.microsoft.com/en-us/dynamics-365/products/sales" class="ms-rte-link" target="_self">Dynamics 365 Sales</a>"> <div class="list-item__leading"> <div ocr-component-name="badge" data-component-id="c37d8f9ba85341ed66b14ed6f7c1e390" class="badge"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-xs"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/sales-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=16&hei=16&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="ocdbe9" id="image-ocdbe9"/> </div> </div> </div> </div> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> <a aria-label="Dynamics 365 Sales" href="https://www.microsoft.com/en-sg/dynamics-365/products/sales" class="ms-rte-link" target="_self">Dynamics 365 Sales</a> </div> </div> </div> </div> </div> </div> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="<a aria-label="Dynamics 365 Customer Service" href="https://www.microsoft.com/en-us/dynamics-365/products/customer-service" class="ms-rte-link" target="_self">Dynamics 365 Customer Service</a>"> <div class="list-item__leading"> <div ocr-component-name="badge" data-component-id="c37d8f9ba85341ed66b14ed6f7c1e390" class="badge"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-xs"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/service-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=16&hei=16&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="oc6f40" id="image-oc6f40"/> </div> </div> </div> </div> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> <a aria-label="Dynamics 365 Customer Service" href="https://www.microsoft.com/en-sg/dynamics-365/products/customer-service" class="ms-rte-link" target="_self">Dynamics 365 Customer Service</a> </div> </div> </div> </div> </div> </div> </div> </div> <div><div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"> <a class="btn " data-bi-ecn="Read the story" data-bi-ehn="“We have a variety of customers. Digital visibility powered by Microsoft enables Sonepar to deliver a personalized omnichannel experience to every one of our customers.”" data-bi-tags="{"BiLinkName":"readthestory4"}" tabindex="0" data-bi-hn="“We have a variety of customers. Digital visibility powered by Microsoft enables Sonepar to deliver a personalized omnichannel experience to every one of our customers.”" data-bi-bhvr="231" data-bi-cn="Read the story" data-bi-compnm="Carousel" data-regenerate-fwlink="true" target="_blank" data-bi-an="Sonepar logo" data-oc="oceefa" data-bi-ct="Card Button" id="action-oceefa" href="https://go.microsoft.com/fwlink/?linkid=2281149&clcid=0x4809&culture=en-sg&country=sg" aria-label="Read the story of Empowering excellence: Sonepar leverages Microsoft Dynamics 365 to offer the best omnichannel experience" data-bi-view="Customer stories | Real customers, real results" data-isenvauthor="false"> <span class="btn__text">Read the story</span> </a> </div> </div> </div> </div> </div></div> </div> <div role="group" aria-roledescription="slide" id="carousel-occb7f-2" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 2"> <div ocr-component-name="testimonial-card" data-component-id="1d89c9144380e9a74ec8e9c95779a19a" class="testimonial-card bg--card-normal depth-4 rounded-l row m-0"> <div class="testimonial-card__media order-md-1 col-6 col-md-6 col-lg-12"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-m"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/customerstories-03-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1328&hei=1028&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="oc5821" id="image-oc5821"/> </div> </div> </div> <div class="testimonial-card__content col-6 col-md-6 col-lg-12"> <div class="testimonial-card__body"> <div class="testimonial-card__quote"> <div class="testimonial-card__content-media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/customerstories-logo3-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=160&hei=68&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="ocef7c" id="image-ocef7c"/> </div> </div> </div> <div data-oc-token-text> <blockquote><span class="d-block h4">“Copilot in Dynamics 365 Customer Insights lets us move quickly, effectively, and efficiently. That’s what sets us apart, and those three elements are important in disaster response.”</span></blockquote> </div> <div class="fg--base-strong" data-oc-token-text> Art delaCruz, Chief Executive Officer, Team Rubicon </div> </div> <div class="testimonial-card__footer"> <div class="testimonial-card__products"> <div class="label " data-oc-token-text> <h3><span class="d-block h6">Products</span></h3> </div> <div ocr-component-name="block-slim" class="block-slim block-slim--related-products" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="Dynamics 365 Customer Insights"> <div class="list-item__leading"> <div ocr-component-name="badge" data-component-id="c37d8f9ba85341ed66b14ed6f7c1e390" class="badge"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-xs"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/customerinsights-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=16&hei=16&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="oc3a57" id="image-oc3a57"/> </div> </div> </div> </div> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> Dynamics 365 Customer Insights </div> </div> </div> </div> </div> </div> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="<a aria-label="Copilot in Dynamics 365" href="https://www.microsoft.com/en-us/dynamics-365/solutions/ai?msockid=0017b856927467c0240eacef9359664b" class="ms-rte-link" target="_self">Copilot in Dynamics 365</a>"> <div class="list-item__leading"> <div ocr-component-name="badge" data-component-id="c37d8f9ba85341ed66b14ed6f7c1e390" class="badge"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-xs"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/copilot-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=16&hei=16&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="oc417f" id="image-oc417f"/> </div> </div> </div> </div> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> <a aria-label="Copilot in Dynamics 365" href="https://www.microsoft.com/en-sg/dynamics-365/solutions/ai?msockid=0017b856927467c0240eacef9359664b" class="ms-rte-link" target="_self">Copilot in Dynamics 365</a> </div> </div> </div> </div> </div> </div> </div> </div> <div><div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"> <a class="btn " data-bi-ecn="Read the story" data-bi-ehn="“Copilot in Dynamics 365 Customer Insights lets us move quickly, effectively, and efficiently. That’s what sets us apart, and those three elements are important in disaster response.”" data-bi-tags="{"BiLinkName":"readthestory5"}" tabindex="0" data-bi-hn="“Copilot in Dynamics 365 Customer Insights lets us move quickly, effectively, and efficiently. That’s what sets us apart, and those three elements are important in disaster response.”" data-bi-bhvr="231" data-bi-cn="Read the story" data-bi-compnm="Carousel" data-regenerate-fwlink="true" target="_blank" data-oc="oc2605" data-bi-ct="Card Button" id="action-oc2605" href="https://go.microsoft.com/fwlink/p/?linkid=2280787&clcid=0x4809&culture=en-sg&country=sg" aria-label="Read the story of Team Rubicon’s tech-infused humanitarianism and the impact of Copilot in Dynamics 365 Customer Insights" data-bi-view="Customer stories | Real customers, real results" data-isenvauthor="false"> <span class="btn__text">Read the story</span> </a> </div> </div> </div> </div> </div></div> </div> <div role="group" aria-roledescription="slide" id="carousel-occb7f-3" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 3"> <div ocr-component-name="testimonial-card" data-component-id="1d89c9144380e9a74ec8e9c95779a19a" class="testimonial-card bg--card-normal depth-4 rounded-l row m-0"> <div class="testimonial-card__media order-md-1 col-6 col-md-6 col-lg-12"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-m"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_CI_customerstory_img-1-Lyncoco?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1328&hei=1038&qlt=100&fit=constrain" class=" " alt="A living room with a couch and a lamp." loading="lazy" data-oc="oc5a6d" id="image-oc5a6d"/> </div> <div class="media__slot"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"> </div> </div> </div> </div> <div class="testimonial-card__content col-6 col-md-6 col-lg-12"> <div class="testimonial-card__body"> <div class="testimonial-card__quote"> <div class="testimonial-card__content-media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-s"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_CI_Logo_img-1-Lync-Co?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=160&hei=68&qlt=100&fit=constrain" class=" " alt="Lync & Co Logo" loading="lazy" data-oc="occb48" id="image-occb48"/> </div> </div> </div> <div data-oc-token-text> <blockquote><span class="d-block h4">“I see that with Customer Insights and the use of Copilot we can achieve great success and results by improving the brand.”</span></blockquote> </div> <div class="fg--base-strong" data-oc-token-text> Madalena Albuquerque, Product Owner, Lynk & Co </div> </div> <div class="testimonial-card__footer"> <div class="testimonial-card__products"> <div class="label " data-oc-token-text> <h3><span class="d-block h6">Products</span></h3> </div> <div ocr-component-name="block-slim" class="block-slim block-slim--related-products" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="Dynamics 365 Customer Insights"> <div class="list-item__leading"> <div ocr-component-name="badge" data-component-id="c37d8f9ba85341ed66b14ed6f7c1e390" class="badge"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-xs"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/customerinsights-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=16&hei=16&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="oc13a2" id="image-oc13a2"/> </div> </div> </div> </div> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> Dynamics 365 Customer Insights </div> </div> </div> </div> </div> </div> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="<a aria-label="Dynamics 365 Sales" href="https://www.microsoft.com/en-us/dynamics-365/products/sales" class="ms-rte-link" target="_self">Dynamics 365 Sales</a>"> <div class="list-item__leading"> <div ocr-component-name="badge" data-component-id="c37d8f9ba85341ed66b14ed6f7c1e390" class="badge"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-xs"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/sales-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=16&hei=16&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="occ4cc" id="image-occ4cc"/> </div> </div> </div> </div> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> <a aria-label="Dynamics 365 Sales" href="https://www.microsoft.com/en-sg/dynamics-365/products/sales" class="ms-rte-link" target="_self">Dynamics 365 Sales</a> </div> </div> </div> </div> </div> </div> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="<a aria-label="Dynamics 365 Customer Service" href="https://www.microsoft.com/en-us/dynamics-365/products/customer-service" class="ms-rte-link" target="_self">Dynamics 365 Customer Service</a>"> <div class="list-item__leading"> <div ocr-component-name="badge" data-component-id="c37d8f9ba85341ed66b14ed6f7c1e390" class="badge"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-xs"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/service-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=16&hei=16&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="oc1794" id="image-oc1794"/> </div> </div> </div> </div> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> <a aria-label="Dynamics 365 Customer Service" href="https://www.microsoft.com/en-sg/dynamics-365/products/customer-service" class="ms-rte-link" target="_self">Dynamics 365 Customer Service</a> </div> </div> </div> </div> </div> </div> </div> </div> <div><div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"> <a class="btn " data-bi-ecn="Read the story" data-bi-ehn="“I see that with Customer Insights and the use of Copilot we can achieve great success and results by improving the brand.”" data-bi-tags="{"BiLinkName":"readthestory1"}" tabindex="0" data-bi-hn="“I see that with Customer Insights and the use of Copilot we can achieve great success and results by improving the brand.”" data-bi-bhvr="231" data-bi-cn="Read the story" data-bi-compnm="Carousel" data-regenerate-fwlink="true" target="_blank" data-bi-an="Lync & Co Logo" data-oc="oc651d" data-bi-ct="Card Button" id="action-oc651dv1" href="https://go.microsoft.com/fwlink/p/?linkid=2252872&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="1" aria-label="Read the story of Lynk & Co is “changing mobility forever” with a customer-focused business driven by Dynamics 365" data-bi-view="Customer stories | Real customers, real results" data-isenvauthor="false"> <span class="btn__text">Read the story</span> </a> </div> </div> </div> </div> </div></div> </div> <div role="group" aria-roledescription="slide" id="carousel-occb7f-4" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 4"> <div ocr-component-name="testimonial-card" data-component-id="1d89c9144380e9a74ec8e9c95779a19a" class="testimonial-card bg--card-normal depth-4 rounded-l row m-0"> <div class="testimonial-card__media order-md-1 col-6 col-md-6 col-lg-12"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-m"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/customerstory_img-2-CampariGroup?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1328&hei=1022&qlt=100&fit=constrain" class=" " alt="The man is wearing a white shirt." loading="lazy" data-oc="oc9976" id="image-oc9976"/> </div> <div class="media__slot"> </div> </div> </div> <div class="testimonial-card__content col-6 col-md-6 col-lg-12"> <div class="testimonial-card__body"> <div class="testimonial-card__quote"> <div class="testimonial-card__content-media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset rounded-s"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_CI_Logo_img-2CampariGroup?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=160&hei=68&qlt=100&fit=constrain" class=" " alt="Campari Group logo" loading="lazy" data-oc="oc0197" id="image-oc0197"/> </div> </div> </div> <div data-oc-token-text> <blockquote><span class="d-block h4">“We’re accelerating the visibility of consumer insights and business intelligence.”</span></blockquote> </div> <div class="fg--base-strong" data-oc-token-text> Chad Niemuth, Vice President Global IT, Campari Group </div> </div> <div class="testimonial-card__footer"> <div class="testimonial-card__products"> <div class="label " data-oc-token-text> <h3><span class="d-block h6">Products</span></h3> </div> <div ocr-component-name="block-slim" class="block-slim block-slim--related-products" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="Dynamics 365 Customer Insights"> <div class="list-item__leading"> <div ocr-component-name="badge" data-component-id="c37d8f9ba85341ed66b14ed6f7c1e390" class="badge"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-xs"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/customerinsights-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=16&hei=16&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="oc0c1c" id="image-oc0c1c"/> </div> </div> </div> </div> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> Dynamics 365 Customer Insights </div> </div> </div> </div> </div> </div> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="<a aria-label="Power Platform" href="https://www.microsoft.com/en-us/power-platform" class="ms-rte-link" target="_self">Power Platform</a>"> <div class="list-item__leading"> <div ocr-component-name="badge" data-component-id="c37d8f9ba85341ed66b14ed6f7c1e390" class="badge"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-xs"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/powerplatform-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=16&hei=16&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="oce7f0" id="image-oce7f0"/> </div> </div> </div> </div> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> <a aria-label="Power Platform" href="https://www.microsoft.com/en-sg/power-platform" class="ms-rte-link" target="_self">Power Platform</a> </div> </div> </div> </div> </div> </div> </div> </div> <div><div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"> <a class="btn " data-bi-ecn="Read the story" data-bi-ehn="“We’re accelerating the visibility of consumer insights and business intelligence.”" data-bi-tags="{"BiLinkName":"readthestory2"}" tabindex="0" data-bi-hn="“We’re accelerating the visibility of consumer insights and business intelligence.”" data-bi-bhvr="231" data-bi-cn="Read the story" data-bi-compnm="Carousel" data-regenerate-fwlink="true" target="_blank" data-bi-an="Campari Group logo" data-oc="oc051e" data-bi-ct="Card Button" id="action-oc051ev3" href="https://go.microsoft.com/fwlink/p/?linkid=2252989&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="3" aria-label="Read the story of Campari Group personalizes customer experiences and builds brand awareness with Dynamics 365" data-bi-view="Customer stories | Real customers, real results" data-isenvauthor="false"> <span class="btn__text">Read the story</span> </a> </div> </div> </div> </div> </div></div> </div> <div role="group" aria-roledescription="slide" id="carousel-occb7f-5" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 5"> <div ocr-component-name="testimonial-card" data-component-id="1d89c9144380e9a74ec8e9c95779a19a" class="testimonial-card bg--card-normal depth-4 rounded-l row m-0"> <div class="testimonial-card__media order-md-1 col-6 col-md-6 col-lg-12"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_CI_customerstory_img-4-Valencia?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1328&hei=1022&qlt=100&fit=constrain" class=" " alt="The inside of a soccer stadium with an orange field." loading="lazy" data-oc="oc34e9" id="image-oc34e9"/> </div> </div> </div> <div class="testimonial-card__content col-6 col-md-6 col-lg-12"> <div class="testimonial-card__body"> <div class="testimonial-card__quote"> <div class="testimonial-card__content-media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_CI_Logo_img-4-Valencia?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=208&hei=100&qlt=100&fit=constrain" class=" " alt="Valencia logo" loading="lazy" data-oc="oc218a" id="image-oc218a"/> </div> </div> </div> <div data-oc-token-text> <blockquote><span class="d-block h4">“Once you bring different types of data into the mix, you can understand more about people.”</span></blockquote> </div> <div class="fg--base-strong" data-oc-token-text> Franco Segarra, Head of Innovation, Valencia CF </div> </div> <div class="testimonial-card__footer"> <div class="testimonial-card__products"> <div class="label " data-oc-token-text> <h3><span class="d-block h6">Products</span></h3> </div> <div ocr-component-name="block-slim" class="block-slim block-slim--related-products" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="block-list" data-component-id="9a71882adcc03ab3e1be8cd12015f1a9" class="list-item"> <div class="list-item__inner d-flex align-items-center" data-en-title="Dynamics 365 Customer Insights"> <div class="list-item__leading"> <div ocr-component-name="badge" data-component-id="c37d8f9ba85341ed66b14ed6f7c1e390" class="badge"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex ocr-icon--size-xs"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/customerinsights-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=16&hei=16&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="oc7bdc" id="image-oc7bdc"/> </div> </div> </div> </div> <div class="list-item__content flex-grow-1 d-flex flex-column"> <div class="fg--base-strong label list-item__content-title"> <div class=" mb-0"> <div data-oc-token-text> Dynamics 365 Customer Insights </div> </div> </div> </div> </div> </div> </div> </div> <div><div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"> <a class="btn " data-bi-ecn="Read the story" data-bi-ehn="“Once you bring different types of data into the mix, you can understand more about people.”" data-bi-tags="{"BiLinkName":"readthestory4"}" tabindex="0" data-bi-hn="“Once you bring different types of data into the mix, you can understand more about people.”" data-bi-bhvr="231" data-bi-cn="Read the story" data-bi-compnm="Carousel" data-regenerate-fwlink="true" target="_blank" data-bi-an="Valencia logo" data-oc="oc7572" data-bi-ct="Card Button" id="action-oc7572" href="https://go.microsoft.com/fwlink/p/?linkid=2253608&clcid=0x4809&culture=en-sg&country=sg" aria-label="Read the story of Valencia CF creates meaningful, hyper-personalized fan experiences with Dynamics 365" data-bi-view="Customer stories | Real customers, real results" data-isenvauthor="false"> <span class="btn__text">Read the story</span> </a> </div> </div> </div> </div> </div></div> </div> <div class="empty-slide"></div> </div> </div> <a href="javascript:void(0);" class="carousel__back-to-controls sr-only-focusable position-absolute">Back to Customer Stories section</a> </section> </div></div> </div> </div> </div> </div> <div ocr-component-name="section-master" data-component-id="2b9a710ec7952a9e39aaccb62b93dcee" class="section-master bg--neutral-fade section-master--breadth-comfortable section-master--density-compact section-master--blade-card-carousel"> <div class="section-master__image "> <div class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/resources-bg-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=3200&hei=1676&qlt=100&fit=constrain" class=" " alt loading="lazy"/> </div> </div> <div class="container" data-oc="oc9d58" id="resources"> <div class="row"> <div class="col"> <div class="layout section-master__layout"> <div class="layout__col"> <div class="section-master__layout-header"> <div ocr-component-name="block-heading" data-component-id="6ead05f340b941df5109567514e89a43" class="block-heading block-heading--size-s animation animation--effect-2-scroll"> <div class="fg--neutral-highlight block-heading__eyebrow"> <div data-oc-token-text> Resources </div> </div> <div class=" block-heading__title" ocr-telemetry-name ocr-en-title="<h2>Find resources in your favorite formats</h2> "> <div data-oc-token-text> <h2>Find resources in your favorite formats</h2> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row section-master__slot"> <div class="col"> <div ocr-component-name="tabs-pill-bar" class="tabs-pill-bar tabs" data-component-id="a6ec002c9fc08e6eb70ef3ac2ba79ac3"> <div class="cmp-tabs d-contents" data-cmp-is="tabs"> <div class="pill-bar no-gutters "> <div id="pill-bar_tabs-pill-bar-oce365" data-mount="tab-slider" class="col"> <div class="tab-overflow"> <div class="tab-window"> <div class="tab-group" role="tablist" aria-label="RESOURCES"> <button id="tabs-pill-bar-oce365_tab0-tab" data-cmp-hook-tabs="tab" class="pill-bar__item active" href="#tabs-pill-bar-oce365_tab0" role="tab" data-mount="ocr-tabs" aria-label="Analyst reports and research" aria-controls="tabs-pill-bar-oce365_tab0" aria-selected="true" aria-disabled="" tabindex="0" data-bi-an="Tab_1_Analyst reports and research" data-bi-ecn="Analyst reports and research" data-bi-ehn="Find resources in your favorite formats" data-bi-ct="Pill Nav" data-bi-hn="Find resources in your favorite formats" data-bi-cn="Analyst reports and research" data-bi-compnm="Carousel - Filtered" data-bi-view="Resources | Find resources in your favorite formats"> <span class="pill-bar__item__label">Analyst reports and research</span> </button> <button id="tabs-pill-bar-oce365_tab1-tab" data-cmp-hook-tabs="tab" class="pill-bar__item " href="#tabs-pill-bar-oce365_tab1" role="tab" data-mount="ocr-tabs" aria-label="Videos" aria-controls="tabs-pill-bar-oce365_tab1" aria-selected="false" aria-disabled="" tabindex="-1" data-bi-an="Tab_2_Videos" data-bi-ecn="Videos" data-bi-ehn="Find resources in your favorite formats" data-bi-ct="Pill Nav" data-bi-hn="Find resources in your favorite formats" data-bi-cn="Videos" data-bi-compnm="Carousel - Filtered" data-bi-view="Resources | Find resources in your favorite formats"> <span class="pill-bar__item__label">Videos</span> </button> <button id="tabs-pill-bar-oce365_tab2-tab" data-cmp-hook-tabs="tab" class="pill-bar__item " href="#tabs-pill-bar-oce365_tab2" role="tab" data-mount="ocr-tabs" aria-label="Training and certifications" aria-controls="tabs-pill-bar-oce365_tab2" aria-selected="false" aria-disabled="" tabindex="-1" data-bi-an="Tab_3_Training and certifications" data-bi-ecn="Training and certifications" data-bi-ehn="Find resources in your favorite formats" data-bi-ct="Pill Nav" data-bi-hn="Find resources in your favorite formats" data-bi-cn="Training and certifications" data-bi-compnm="Carousel - Filtered" data-bi-view="Resources | Find resources in your favorite formats"> <span class="pill-bar__item__label">Training and certifications</span> </button> </div> </div> </div> <div class="tab-arrows"> <button type="button" class="arrow-prev" tabindex="-1" aria-hidden="true" data-width="40" data-bi-ehn="Find resources in your favorite formats" data-bi-ct="Nav Left" data-bi-hn="Find resources in your favorite formats" data-bi-cn="Previous" data-bi-compnm="Carousel - Filtered" data-bi-view="Resources | Find resources in your favorite formats"> <span class="sr-only">Previous</span> </button> <div class="arrow-prev pill-bar__arrow-prev-bg"></div> <button type="button" class="arrow-next" tabindex="-1" aria-hidden="true" data-width="40" data-bi-ehn="Find resources in your favorite formats" data-bi-ct="Nav Right" data-bi-hn="Find resources in your favorite formats" data-bi-cn="Next" data-bi-compnm="Carousel - Filtered" data-bi-view="Resources | Find resources in your favorite formats"> <span class="sr-only">Next</span> </button> <div class="arrow-next pill-bar__arrow-next-bg"></div> </div> </div> </div> <div class="row"> <div class="col"> <div class="tab-panel-group"> <div data-cmp-hook-tabs="tabitems" id="tabs-pill-bar-oce365_tab0" class="tab-panel fade show active" role="tabpanel" aria-labelledby="_tab0-tab" tabindex="0tabs-pill-bar-oce365"> <div><div ocr-component-name="carousel" class="carousel animation animation--effect-5-scroll" data-component-id="30e413605fff43088d2a5f45572b059f"> <div class="carousel carousel--type-regular" data-oc="oc908a" id="carousel-oc908a"> <section class="carousel__section " aria-label="RESOURCES - Analyst reports tab section" data-mount="ocr-carousel"> <span id="carousel-carousel-oc908a-announcement-text" class="carousel__announcement-text sr-only" aria-live="polite" data-multi-slide-translatable=" " data-single-slide-translatable=" "></span> <div class="carousel__controls carousel__container" id="carousel-oc908a-controls"> <button type="button" class="carousel__arrow-prev" title="Previous Slide" data-slide="prev" aria-labelledby="carousel-control-prev-carousel-oc908a" aria-controls="carousel-oc908a-carousel__container" data-bi-an="Tab_1_Analyst reports and research" data-bi-ecn="Previous Slide" data-bi-ct="Nav Left" data-bi-ehn="Find resources in your favorite formats" data-bi-hn="Find resources in your favorite formats" data-bi-cn="Previous Slide" data-bi-compnm="Carousel - Filtered" data-bi-view="Resources | Find resources in your favorite formats"> <span class="sr-only" id="carousel-control-prev-carousel-oc908a">Previous Slide</span> <span class="glyph-prepend glyph-prepend-back glyph-prepend-medium" aria-hidden="true"></span> </button> <ol class="carousel__indicators"> <li> <a href="#carousel-oc908a-0" class="carousel__indicators-item" role="button" aria-controls="carousel-oc908a-0" aria-label="Slide 1 indicator" aria-current="false" data-current-slide-translatable="current slide"> <div class="carousel__indicators-item--container carousel__indicators-type--media "> <div class="carousel__indicators-item__media"> <div class="media media--ratio-21-9"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> </div> </div> </div> <span class="indicator" role="presentation"></span> </div> </a> </li> <li> <a href="#carousel-oc908a-1" class="carousel__indicators-item" role="button" aria-controls="carousel-oc908a-1" aria-label="Slide 2 indicator" aria-current="false" data-current-slide-translatable="current slide"> <div class="carousel__indicators-item--container carousel__indicators-type--media "> <div class="carousel__indicators-item__media"> <div class="media media--ratio-21-9"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> </div> </div> </div> <span class="indicator" role="presentation"></span> </div> </a> </li> <li> <a href="#carousel-oc908a-2" class="carousel__indicators-item" role="button" aria-controls="carousel-oc908a-2" aria-label="Slide 3 indicator" aria-current="false" data-current-slide-translatable="current slide"> <div class="carousel__indicators-item--container carousel__indicators-type--media "> <div class="carousel__indicators-item__media"> <div class="media media--ratio-21-9"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> </div> </div> </div> <span class="indicator" role="presentation"></span> </div> </a> </li> </ol> <button type="button" class="carousel__arrow-next" title="Next Slide" data-slide="next" aria-labelledby="carousel-control-next-carousel-oc908a" aria-controls="carousel-oc908a-carousel__container" data-bi-an="Tab_1_Analyst reports and research" data-bi-ecn="Next Slide" data-bi-ct="Nav Right" data-bi-ehn="Find resources in your favorite formats" data-bi-hn="Find resources in your favorite formats" data-bi-cn="Next Slide" data-bi-compnm="Carousel - Filtered" data-bi-view="Resources | Find resources in your favorite formats"> <span class="sr-only" id="carousel-control-next-carousel-oc908a">Next Slide</span> <span class="glyph-prepend glyph-prepend-forward glyph-prepend-medium" aria-hidden="true"></span> </button> </div> <div class="carousel__window hide-scrollbar "> <div id="carousel-oc908a-carousel__container" class="carousel__container layout layout--overflow layout--cols-3"> <div role="group" aria-roledescription="slide" id="carousel-oc908a-0" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 0" aria-label="1 of 3"> <div ocr-component-name="card" data-component-id="2da121e2913e674ad2851c7c98030a80" class="card"> <div class="card__media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media rounded-m img-fluid"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Forrester%20logo?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=832&hei=357&qlt=100&fit=constrain" class=" " alt="Forrester Logo" loading="lazy" data-oc="oc06a4" id="image-oc06a4"/> </div> </div> </div> <div class="card__content"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs"> <div class="block-feature__top d-flex flex-row align-items-start" data-en-title="<h3>The Total Economic Impact™ of Microsoft Dynamics 365 Customer Insights</h3> "> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> <div class="fg--base-highlight block-feature__label"> <div data-oc-token-text> Research </div> </div> </div> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">The Total Economic Impact™ of Microsoft Dynamics 365 Customer Insights</span></h3> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Explore the advantages of Dynamics 365 Customer Insights in this commissioned study conducted by Forrester Consulting.<sup><a aria-label="Footnote 1" href="#footnotetext1" class="ms-rte-link" target="_self" id="1footnote">1</a></sup> </div> </div> </div> </div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="link " data-bi-ecn="Get the study" data-bi-ehn="The Total Economic Impact™ of Microsoft Dynamics 365 Customer Insights" data-bi-tags="{"BiLinkName":"getthestudy"}" tabindex="0" data-bi-hn="The Total Economic Impact™ of Microsoft Dynamics 365 Customer Insights" data-bi-bhvr="234" data-bi-cn="Get the study" data-bi-compnm="Carousel - Filtered" data-regenerate-fwlink="true" target="_blank" data-oc="oc3e0a" data-bi-ct="Card Link" id="action-oc3e0a" href="https://go.microsoft.com/fwlink/?linkid=2270888&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="1" aria-label="Get the study of Microsoft Dynamics 365 Customer Insights" data-bi-view="Resources | Find resources in your favorite formats"> <span class="btn btn--icon-only btn--sm "> <span class="glyph-prepend" aria-hidden="true"></span> </span> <span class="link__text">Get the study</span> </a> </div> </div> </div> </div> </div> <div role="group" aria-roledescription="slide" id="carousel-oc908a-1" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 1" aria-label="2 of 3"> <div ocr-component-name="card" data-component-id="2da121e2913e674ad2851c7c98030a80" class="card"> <div class="card__media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media rounded-m img-fluid"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/resources_analyst_Gartner-logo?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=832&hei=357&qlt=100&fit=constrain" class=" " alt="Gartner logo" loading="lazy" data-oc="oc05fa" id="image-oc05fa"/> </div> </div> </div> <div class="card__content"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs"> <div class="block-feature__top d-flex flex-row align-items-start" data-en-title="<h3>Gartner names Microsoft a Leader</h3> "> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> <div class="fg--base-highlight block-feature__label"> <div data-oc-token-text> Report </div> </div> </div> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">Gartner names Microsoft a Leader</span></h3> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Microsoft was named a Leader in the 2023 Gartner® Magic Quadrant™ for B2B Marketing Automation Platforms.<sup><a aria-label="Footnote 4" href="#footnotetext4" class="ms-rte-link" target="_self" id="4footnote">4</a></sup> </div> </div> </div> </div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="link " data-bi-ecn="Read the blog" data-bi-ehn="Gartner names Microsoft a Leader" data-bi-tags="{"BiLinkName":"readtheblog1"}" tabindex="0" data-bi-hn="Gartner names Microsoft a Leader" data-bi-bhvr="231" data-bi-cn="Read the blog" data-bi-compnm="Carousel - Filtered" data-regenerate-fwlink="true" target="_blank" data-oc="ocffc1" data-bi-ct="Card Link" id="action-ocffc1" href="https://go.microsoft.com/fwlink/p/?linkid=2253501&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="2" aria-label="Read the blog: Microsoft's Leadership in B2B Marketing Automation Platforms" data-bi-view="Resources | Find resources in your favorite formats"> <span class="btn btn--icon-only btn--sm "> <span class="glyph-prepend" aria-hidden="true"></span> </span> <span class="link__text">Read the blog</span> </a> </div> </div> </div> </div> </div> <div role="group" aria-roledescription="slide" id="carousel-oc908a-2" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 2" aria-label="3 of 3"> <div ocr-component-name="card" data-component-id="2da121e2913e674ad2851c7c98030a80" class="card"> <div class="card__media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media rounded-m img-fluid"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_CI_resources_analyst_Leadershipdata?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=832&hei=357&qlt=100&fit=constrain" class=" " alt="A man pointing at a tv screen in a store." loading="lazy" data-oc="oc9e26" id="image-oc9e26"/> </div> </div> </div> <div class="card__content"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs"> <div class="block-feature__top d-flex flex-row align-items-start" data-en-title="<h3>Leadership Compass, Customer Data Platforms</h3> "> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> <div class="fg--base-highlight block-feature__label"> <div data-oc-token-text> Report </div> </div> </div> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">Leadership Compass, Customer Data Platforms</span></h3> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class=" base block-feature__paragraph"> <div data-oc-token-text> See the Customer Data Platforms analysis by KuppingerCole Analysts, August 2022. </div> </div> </div> </div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="link " data-bi-ecn="Read the report" data-bi-ehn="Leadership Compass, Customer Data Platforms" data-bi-tags="{"BiLinkName":"readthereport2"}" tabindex="0" data-bi-hn="Leadership Compass, Customer Data Platforms" data-bi-bhvr="231" data-bi-cn="Read the report" data-bi-compnm="Carousel - Filtered" data-regenerate-fwlink="true" target="_blank" data-oc="oc64d1" data-bi-ct="Card Link" id="action-oc64d121" href="https://go.microsoft.com/fwlink/p/?linkid=2253414&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="3" aria-label="Read the report on the market overview of customer data platforms (CDPs) and their benefits." data-bi-view="Resources | Find resources in your favorite formats"> <span class="btn btn--icon-only btn--sm "> <span class="glyph-prepend" aria-hidden="true"></span> </span> <span class="link__text">Read the report</span> </a> </div> </div> </div> </div> </div> <div class="empty-slide"></div> </div> </div> <a href="javascript:void(0);" class="carousel__back-to-controls sr-only-focusable position-absolute">Back to RESOURCES - Analyst reports tab section</a> </section> </div></div> </div> </div> <div data-cmp-hook-tabs="tabitems" id="tabs-pill-bar-oce365_tab1" class="tab-panel fade " role="tabpanel" aria-labelledby="_tab1-tab" tabindex="1tabs-pill-bar-oce365" hidden> <div><div ocr-component-name="carousel" class="carousel" data-component-id="30e413605fff43088d2a5f45572b059f"> <div class="carousel carousel--type-regular" data-oc="ocfba0" id="carousel-ocfba0"> <section class="carousel__section " aria-label="RESOURCES - Videos tab section" data-mount="ocr-carousel"> <span id="carousel-carousel-ocfba0-announcement-text" class="carousel__announcement-text sr-only" aria-live="polite" data-multi-slide-translatable=" Slide {0} {1} indicator" data-single-slide-translatable=" Slide {0} {1} indicator"></span> <div class="carousel__controls carousel__container" id="carousel-ocfba0-controls"> <button type="button" class="carousel__arrow-prev" title="Previous Slide" data-slide="prev" aria-labelledby="carousel-control-prev-carousel-ocfba0" aria-controls="carousel-ocfba0-carousel__container" data-bi-an="Tab_2_Videos" data-bi-ecn="Previous Slide" data-bi-ct="Nav Left" data-bi-ehn="Find resources in your favorite formats" data-bi-hn="Find resources in your favorite formats" data-bi-cn="Previous Slide" data-bi-compnm="Carousel - Filtered" data-bi-view="Resources | Find resources in your favorite formats"> <span class="sr-only" id="carousel-control-prev-carousel-ocfba0">Previous Slide</span> <span class="glyph-prepend glyph-prepend-back glyph-prepend-medium" aria-hidden="true"></span> </button> <ol class="carousel__indicators"> <li> <a href="#carousel-ocfba0-0" class="carousel__indicators-item" role="button" aria-controls="carousel-ocfba0-0" aria-label="Slide 1 indicator" aria-current="false" data-current-slide-translatable="current slide"> <div class="carousel__indicators-item--container carousel__indicators-type--media "> <div class="carousel__indicators-item__media"> <div class="media media--ratio-21-9"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> </div> </div> </div> <span class="indicator" role="presentation"></span> </div> </a> </li> <li> <a href="#carousel-ocfba0-1" class="carousel__indicators-item" role="button" aria-controls="carousel-ocfba0-1" aria-label="Slide 2 indicator" aria-current="false" data-current-slide-translatable="current slide"> <div class="carousel__indicators-item--container carousel__indicators-type--media "> <div class="carousel__indicators-item__media"> <div class="media media--ratio-21-9"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> </div> </div> </div> <span class="indicator" role="presentation"></span> </div> </a> </li> <li> <a href="#carousel-ocfba0-2" class="carousel__indicators-item" role="button" aria-controls="carousel-ocfba0-2" aria-label="Slide 3 indicator" aria-current="false" data-current-slide-translatable="current slide"> <div class="carousel__indicators-item--container carousel__indicators-type--media "> <div class="carousel__indicators-item__media"> <div class="media media--ratio-21-9"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> </div> </div> </div> <span class="indicator" role="presentation"></span> </div> </a> </li> <li> <a href="#carousel-ocfba0-3" class="carousel__indicators-item" role="button" aria-controls="carousel-ocfba0-3" aria-label="Slide 4 indicator" aria-current="false" data-current-slide-translatable="current slide"> <div class="carousel__indicators-item--container carousel__indicators-type--media "> <div class="carousel__indicators-item__media"> <div class="media media--ratio-21-9"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> </div> </div> </div> <span class="indicator" role="presentation"></span> </div> </a> </li> </ol> <button type="button" class="carousel__arrow-next" title="Next Slide" data-slide="next" aria-labelledby="carousel-control-next-carousel-ocfba0" aria-controls="carousel-ocfba0-carousel__container" data-bi-an="Tab_2_Videos" data-bi-ecn="Next Slide" data-bi-ct="Nav Right" data-bi-ehn="Find resources in your favorite formats" data-bi-hn="Find resources in your favorite formats" data-bi-cn="Next Slide" data-bi-compnm="Carousel - Filtered" data-bi-view="Resources | Find resources in your favorite formats"> <span class="sr-only" id="carousel-control-next-carousel-ocfba0">Next Slide</span> <span class="glyph-prepend glyph-prepend-forward glyph-prepend-medium" aria-hidden="true"></span> </button> </div> <div class="carousel__window hide-scrollbar "> <div id="carousel-ocfba0-carousel__container" class="carousel__container layout layout--overflow layout--cols-3"> <div role="group" aria-roledescription="slide" id="carousel-ocfba0-0" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 0"> <div ocr-component-name="card" data-component-id="2da121e2913e674ad2851c7c98030a80" class="card"> <div class="card__media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media rounded-m img-fluid"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_CI_resources_video_thumbnail-1?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=832&hei=357&qlt=100&fit=constrain" class=" " alt="A screen shot of a google analytics dashboard." loading="lazy" data-oc="oc348f" id="image-oc348f"/> </div> </div> </div> <div class="card__content"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs"> <div class="block-feature__top d-flex flex-row align-items-start" data-en-title="<h3>See Customer Insights in action</h3> "> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> <div class="fg--base-highlight block-feature__label"> <div data-oc-token-text> Video </div> </div> </div> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">See Customer Insights in action</span></h3> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Uncover new insights to deliver personalized customer experiences. </div> </div> </div> </div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="link " data-target="#watch-now-11" data-bi-ecn="Watch the video" role="button" data-bi-ehn="See Customer Insights in action" data-bi-tags="{"BiLinkName":"watchthevideo1"}" tabindex="0" data-bi-hn="See Customer Insights in action" data-bi-bhvr="240" data-bi-cn="Watch the video" data-bi-compnm="Carousel - Filtered" target="_self" data-oc="oc30bf" data-bi-ct="Card Link" id="action-oc30bf" href="#watch-now-11" data-bi-sn="1" aria-label="Watch the video on See Customer Insights in action" data-bi-view="Resources | Find resources in your favorite formats"> <span class="btn btn--icon-only btn--sm "> <span class="glyph-prepend" aria-hidden="true"></span> </span> <span class="link__text">Watch the video</span> </a> </div> </div> </div> </div> </div> <div role="group" aria-roledescription="slide" id="carousel-ocfba0-1" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 1"> <div ocr-component-name="card" data-component-id="2da121e2913e674ad2851c7c98030a80" class="card"> <div class="card__media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media rounded-m img-fluid"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_CI_resources_video_thumbanil-2?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=832&hei=357&qlt=100&fit=constrain" class=" " alt="A woman's hand is on the steering wheel of a car." loading="lazy" data-oc="oc4ed4" id="image-oc4ed4"/> </div> </div> </div> <div class="card__content"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs"> <div class="block-feature__top d-flex flex-row align-items-start" data-en-title="<h3>Putting personalization in the driver’s seat</h3> "> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> <div class="fg--base-highlight block-feature__label"> <div data-oc-token-text> Video </div> </div> </div> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">Putting personalization in the driver’s seat</span></h3> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class=" base block-feature__paragraph"> <div data-oc-token-text> See how Lynk & Co customizes experiences with Customer Insights. </div> </div> </div> </div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="link " data-target="#watch-now-12" data-bi-ecn="Watch the video" role="button" data-bi-ehn="Putting personalization in the driver’s seat" data-bi-tags="{"BiLinkName":"watchthevideo2"}" tabindex="0" data-bi-hn="Putting personalization in the driver’s seat" data-bi-bhvr="240" data-bi-cn="Watch the video" data-bi-compnm="Carousel - Filtered" target="_self" data-oc="oc83fc" data-bi-ct="Card Link" id="action-oc83fc" href="#watch-now-12" data-bi-sn="2" aria-label="Watch the video on Putting personalization in the driver’s seat" data-bi-view="Resources | Find resources in your favorite formats"> <span class="btn btn--icon-only btn--sm "> <span class="glyph-prepend" aria-hidden="true"></span> </span> <span class="link__text">Watch the video</span> </a> </div> </div> </div> </div> </div> <div role="group" aria-roledescription="slide" id="carousel-ocfba0-2" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 2"> <div ocr-component-name="card" data-component-id="2da121e2913e674ad2851c7c98030a80" class="card"> <div class="card__media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media rounded-m img-fluid"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_CI_resources_video_thumbnail-3?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=832&hei=357&qlt=100&fit=constrain" class=" " alt="Chinese lanterns in a park at night - Chinese lantern stock videos & royalty-free footage." loading="lazy" data-oc="oc5241" id="image-oc5241"/> </div> </div> </div> <div class="card__content"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs"> <div class="block-feature__top d-flex flex-row align-items-start" data-en-title="<h3>Taking amusement parks to new heights</h3> "> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> <div class="fg--base-highlight block-feature__label"> <div data-oc-token-text> Video </div> </div> </div> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">Taking amusement parks to new heights</span></h3> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Discover how Tivoli Gardens delights guests by using Customer Insights. </div> </div> </div> </div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="link " data-target="#watch-now-13" data-bi-ecn="Watch the video" role="button" data-bi-ehn="Taking amusement parks to new heights" data-bi-tags="{"BiLinkName":"watchthevideo3"}" tabindex="0" data-bi-hn="Taking amusement parks to new heights" data-bi-bhvr="240" data-bi-cn="Watch the video" data-bi-compnm="Carousel - Filtered" target="_self" data-oc="ocb494" data-bi-ct="Card Link" id="action-ocb494" href="#watch-now-13" data-bi-sn="3" aria-label="Watch the video on Taking amusement parks to new heights" data-bi-view="Resources | Find resources in your favorite formats"> <span class="btn btn--icon-only btn--sm "> <span class="glyph-prepend" aria-hidden="true"></span> </span> <span class="link__text">Watch the video</span> </a> </div> </div> </div> </div> </div> <div role="group" aria-roledescription="slide" id="carousel-ocfba0-3" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 3"> <div ocr-component-name="card" data-component-id="2da121e2913e674ad2851c7c98030a80" class="card"> <div class="card__media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media rounded-m img-fluid"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_CI_resources_video_yhumbnail_4?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=832&hei=357&qlt=100&fit=constrain" class=" " alt="High voltage power lines in the sky." loading="lazy" data-oc="oc34de" id="image-oc34de"/> </div> </div> </div> <div class="card__content"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs"> <div class="block-feature__top d-flex flex-row align-items-start" data-en-title="<h3>Lighting up personalized experiences</h3> "> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> <div class="fg--base-highlight block-feature__label"> <div data-oc-token-text> Video </div> </div> </div> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">Lighting up personalized experiences</span></h3> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Learn how AEP Energy powers personalization with Customer Insights. </div> </div> </div> </div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="link " data-target="#watch-now-14" data-bi-ecn="Watch the video" role="button" data-bi-ehn="Lighting up personalized experiences" data-bi-tags="{"BiLinkName":"watchthevideo4"}" tabindex="0" data-bi-hn="Lighting up personalized experiences" data-bi-bhvr="240" data-bi-cn="Watch the video" data-bi-compnm="Carousel - Filtered" target="_self" data-oc="ocb494" data-bi-ct="Card Link" id="action-ocb494" href="#watch-now-14" data-bi-sn="4" aria-label="Watch the video on Lighting up personalized experiences" data-bi-view="Resources | Find resources in your favorite formats"> <span class="btn btn--icon-only btn--sm "> <span class="glyph-prepend" aria-hidden="true"></span> </span> <span class="link__text">Watch the video</span> </a> </div> </div> </div> </div> </div> <div class="empty-slide"></div> </div> </div> <a href="javascript:void(0);" class="carousel__back-to-controls sr-only-focusable position-absolute">Back to RESOURCES - Videos tab section</a> </section> </div></div> </div> </div> <div data-cmp-hook-tabs="tabitems" id="tabs-pill-bar-oce365_tab2" class="tab-panel fade " role="tabpanel" aria-labelledby="_tab2-tab" tabindex="2tabs-pill-bar-oce365" hidden> <div><div ocr-component-name="carousel" class="carousel" data-component-id="30e413605fff43088d2a5f45572b059f"> <div class="carousel carousel--type-regular" data-oc="ocdae3" id="carousel-ocdae3"> <section class="carousel__section " aria-label="RESOURCES - Training and certifications tab section" data-mount="ocr-carousel"> <span id="carousel-carousel-ocdae3-announcement-text" class="carousel__announcement-text sr-only" aria-live="polite" data-multi-slide-translatable=" Slide {0} {1} indicator" data-single-slide-translatable=" Slide {0} {1} indicator"></span> <div class="carousel__controls carousel__container" id="carousel-ocdae3-controls"> <button type="button" class="carousel__arrow-prev" title="Previous Slide" data-slide="prev" aria-labelledby="carousel-control-prev-carousel-ocdae3" aria-controls="carousel-ocdae3-carousel__container" data-bi-an="Tab_3_Training and certifications" data-bi-ecn="Previous Slide" data-bi-ct="Nav Left" data-bi-ehn="Find resources in your favorite formats" data-bi-hn="Find resources in your favorite formats" data-bi-cn="Previous Slide" data-bi-compnm="Carousel - Filtered" data-bi-view="Resources | Find resources in your favorite formats"> <span class="sr-only" id="carousel-control-prev-carousel-ocdae3">Previous Slide</span> <span class="glyph-prepend glyph-prepend-back glyph-prepend-medium" aria-hidden="true"></span> </button> <ol class="carousel__indicators"> <li> <a href="#carousel-ocdae3-0" class="carousel__indicators-item" role="button" aria-controls="carousel-ocdae3-0" aria-label="Slide 1 indicator" aria-current="false" data-current-slide-translatable="current slide"> <div class="carousel__indicators-item--container carousel__indicators-type--media "> <div class="carousel__indicators-item__media"> <div class="media media--ratio-21-9"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> </div> </div> </div> <span class="indicator" role="presentation"></span> </div> </a> </li> <li> <a href="#carousel-ocdae3-1" class="carousel__indicators-item" role="button" aria-controls="carousel-ocdae3-1" aria-label="Slide 2 indicator" aria-current="false" data-current-slide-translatable="current slide"> <div class="carousel__indicators-item--container carousel__indicators-type--media "> <div class="carousel__indicators-item__media"> <div class="media media--ratio-21-9"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> </div> </div> </div> <span class="indicator" role="presentation"></span> </div> </a> </li> <li> <a href="#carousel-ocdae3-2" class="carousel__indicators-item" role="button" aria-controls="carousel-ocdae3-2" aria-label="Slide 3 indicator" aria-current="false" data-current-slide-translatable="current slide"> <div class="carousel__indicators-item--container carousel__indicators-type--media "> <div class="carousel__indicators-item__media"> <div class="media media--ratio-21-9"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> </div> </div> </div> <span class="indicator" role="presentation"></span> </div> </a> </li> </ol> <button type="button" class="carousel__arrow-next" title="Next Slide" data-slide="next" aria-labelledby="carousel-control-next-carousel-ocdae3" aria-controls="carousel-ocdae3-carousel__container" data-bi-an="Tab_3_Training and certifications" data-bi-ecn="Next Slide" data-bi-ct="Nav Right" data-bi-ehn="Find resources in your favorite formats" data-bi-hn="Find resources in your favorite formats" data-bi-cn="Next Slide" data-bi-compnm="Carousel - Filtered" data-bi-view="Resources | Find resources in your favorite formats"> <span class="sr-only" id="carousel-control-next-carousel-ocdae3">Next Slide</span> <span class="glyph-prepend glyph-prepend-forward glyph-prepend-medium" aria-hidden="true"></span> </button> </div> <div class="carousel__window hide-scrollbar "> <div id="carousel-ocdae3-carousel__container" class="carousel__container layout layout--overflow layout--cols-3"> <div role="group" aria-roledescription="slide" id="carousel-ocdae3-0" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 0"> <div ocr-component-name="card" data-component-id="2da121e2913e674ad2851c7c98030a80" class="card"> <div class="card__media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media rounded-m img-fluid"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_CI_resources_Trainingandcertifications_img-1?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=832&hei=357&qlt=100&fit=constrain" class=" " alt="A young woman with a backpack is holding a laptop." loading="lazy" data-oc="ocbf2e" id="image-ocbf2e"/> </div> </div> </div> <div class="card__content"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs"> <div class="block-feature__top d-flex flex-row align-items-start" data-en-title="<h3>Customer Insights learning paths</h3> "> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> <div class="fg--base-highlight block-feature__label"> <div data-oc-token-text> Courses </div> </div> </div> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">Customer Insights learning paths</span></h3> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Learn new skills and get step-by-step guidance with learning paths. </div> </div> </div> </div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="link " data-bi-ecn="Browse the courses" data-bi-ehn="Customer Insights learning paths" data-bi-tags="{"BiLinkName":"browsethecourses1"}" tabindex="0" data-bi-hn="Customer Insights learning paths" data-bi-bhvr="230" data-bi-cn="Browse the courses" data-bi-compnm="Carousel - Filtered" data-regenerate-fwlink="true" target="_blank" data-oc="oc12f4" data-bi-ct="Card Link" id="action-oc12f4" href="https://go.microsoft.com/fwlink/p/?linkid=2252985&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="1" aria-label="Browse the courses, learning paths, and modules" data-bi-view="Resources | Find resources in your favorite formats"> <span class="btn btn--icon-only btn--sm "> <span class="glyph-prepend" aria-hidden="true"></span> </span> <span class="link__text">Browse the courses</span> </a> </div> </div> </div> </div> </div> <div role="group" aria-roledescription="slide" id="carousel-ocdae3-1" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 1"> <div ocr-component-name="card" data-component-id="2da121e2913e674ad2851c7c98030a80" class="card"> <div class="card__media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media rounded-m img-fluid"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_CI_resources_Trainingandcertifications_img-2?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=832&hei=357&qlt=100&fit=constrain" class=" " alt="A man and woman are looking at a laptop." loading="lazy" data-oc="oc76a1" id="image-oc76a1"/> </div> </div> </div> <div class="card__content"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs"> <div class="block-feature__top d-flex flex-row align-items-start" data-en-title="<h3>Functional Consultant Associate</h3> "> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> <div class="fg--base-highlight block-feature__label"> <div data-oc-token-text> Certification </div> </div> </div> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">Functional Consultant Associate</span></h3> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Become certified as a Functional Consultant Associate for the journey orchestration application. </div> </div> </div> </div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="link " data-bi-ecn="Take the courses" data-bi-ehn="Functional Consultant Associate" data-bi-tags="{"BiLinkName":"takethecourses1"}" tabindex="0" data-bi-hn="Functional Consultant Associate" data-bi-bhvr="230" data-bi-cn="Take the courses" data-bi-compnm="Carousel - Filtered" data-regenerate-fwlink="true" target="_blank" data-oc="oc26a0" data-bi-ct="Card Link" id="action-oc26a0" href="https://go.microsoft.com/fwlink/?linkid=2254500&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="2" aria-label="Take the courses for Functional Consultant Associate" data-bi-view="Resources | Find resources in your favorite formats"> <span class="btn btn--icon-only btn--sm "> <span class="glyph-prepend" aria-hidden="true"></span> </span> <span class="link__text">Take the courses</span> </a> </div> </div> </div> </div> </div> <div role="group" aria-roledescription="slide" id="carousel-ocdae3-2" class="carousel__slide layout__col " tabindex="-1" data-slide-title="Slide 2"> <div ocr-component-name="card" data-component-id="2da121e2913e674ad2851c7c98030a80" class="card"> <div class="card__media"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media rounded-m img-fluid"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_CI_resources_Trainingandcertifications_img-3?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=832&hei=357&qlt=100&fit=constrain" class=" " alt="A man in a suit standing in front of a screen showing graphs." loading="lazy" data-oc="ocbf8b" id="image-ocbf8b"/> </div> </div> </div> <div class="card__content"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--2xs"> <div class="block-feature__top d-flex flex-row align-items-start" data-en-title="<h3>Microsoft Dynamics 365 Customer Insights (Data) Specialist</h3> "> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> <div class=" block-feature__label"> <div data-oc-token-text> Certification </div> </div> </div> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">Microsoft Dynamics 365 Customer Insights (Data) Specialist</span></h3> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Get certified as a Dynamics 365 Customer Insights Specialist for the data application. </div> </div> </div> </div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="link " data-bi-ecn="Take the courses" data-bi-ehn="Microsoft Dynamics 365 Customer Insights (Data) Specialist" data-bi-tags="{"BiLinkName":"takethecourses2"}" tabindex="0" data-bi-hn="Microsoft Dynamics 365 Customer Insights (Data) Specialist" data-bi-bhvr="230" data-bi-cn="Take the courses" data-bi-compnm="Carousel - Filtered" data-regenerate-fwlink="true" target="_blank" data-oc="oc4436" data-bi-ct="Card Link" id="action-oc4436" href="https://go.microsoft.com/fwlink/?linkid=2262821&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="3" aria-label="Take the courses and browse Microsoft Credentials to boost your productivity" data-bi-view="Resources | Find resources in your favorite formats"> <span class="btn btn--icon-only btn--sm "> <span class="glyph-prepend" aria-hidden="true"></span> </span> <span class="link__text">Take the courses</span> </a> </div> </div> </div> </div> </div> <div class="empty-slide"></div> </div> </div> <a href="javascript:void(0);" class="carousel__back-to-controls sr-only-focusable position-absolute">Back to RESOURCES - Training and certifications tab section</a> </section> </div></div> </div> </div> <a class="btn btn-link sr-only-focusable" data-focus="back-to-tabs">Back to tabs</a> </div> </div> </div> </div> </div> </div> </div> </div> <div ocr-component-name="modal" data-component-id="d73704b488e9f411875cbdfb1198c533" class="reimagine-modal"> <div class="modal-wrapper modal--full-screen"> <div data-mount="reimagine-modal" class="modal fade theme-day" id="watch-now-11" role="dialog" aria-label="See Customer Insights in action" aria-hidden="true" tabindex="-1"> <div class="modal-header align-items-center"> <h2 class="container">See Customer Insights in action</h2> <button class="modal-close btn btn--icon-only btn--secondary theme-night" data-dismiss="modal" aria-label="close"> <span class="glyph-prepend glyph-prepend-cancel" aria-hidden="true"></span> </button> </div> <div class="modal-dialog container "> <div class="modal-col d-flex justify-content-center"> <div class="modal-content justify-content-center my-l w-100"> <div class="modal-body theme-day"> <div class="parsys"> <div class="cascade-media-player" data-component-id="d61b66016a6d9ab7d4619e3866ac611a"> <div> <script type="module" src="https://www.microsoft.com/videoplayer/ump.mjs"></script> <link rel="stylesheet" href="/etc.clientlibs/microsoft/components/content/inline-video/v2/cascade-media-player/clientlibs/site.min.ACSHASH131d95cf2ec0e511b73b264fa0c84059.css" type="text/css"> <div class="ump-container ump-inherit"> <universal-media-player options="{"playButtonSize":"medium","sources":[{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RW17thC_video_en-us-AVS.m3u8?packagedStreaming=true","type":"HLS"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RW17thC_video_en-us-0x720-3266k","type":"MP4","quality":"HQ"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RW17thC_video_en-us-0x1080-6439k","type":"MP4","quality":"HD"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RW17thC_video_en-us-0x540-2160k","type":"MP4","quality":"SD"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RW17thC_video_en-us-0x360-958k","type":"MP4","quality":"LO"}],"downloadableFiles":[{"mediaType":"transcript","locale":"en-us","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_transcript_en-us.txt"}],"partnerName":"cas","aspectRatio":"16:9","language":"en-SG","title":"Play Close more deals","autoplay":false,"maskLevel":"0","layout":"fluid","playFullScreen":false,"ccFiles":[{"ccType":"TTML","locale":"id-id","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_id-id.ttml"},{"ccType":"TTML","locale":"fr-fr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_fr-fr.ttml"},{"ccType":"TTML","locale":"ro-ro","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_ro-ro.ttml"},{"ccType":"TTML","locale":"zh-cn","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_zh-cn.ttml"},{"ccType":"TTML","locale":"ko-kr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_ko-kr.ttml"},{"ccType":"TTML","locale":"pt-br","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_pt-br.ttml"},{"ccType":"TTML","locale":"ja-jp","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_ja-jp.ttml"},{"ccType":"TTML","locale":"he-il","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_he-il.ttml"},{"ccType":"TTML","locale":"es-es","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_es-es.ttml"},{"ccType":"TTML","locale":"cs-cz","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_cs-cz.ttml"},{"ccType":"TTML","locale":"lt-lt","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_lt-lt.ttml"},{"ccType":"TTML","locale":"nb-no","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_nb-no.ttml"},{"ccType":"TTML","locale":"tr-tr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_tr-tr.ttml"},{"ccType":"TTML","locale":"hu-hu","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_hu-hu.ttml"},{"ccType":"TTML","locale":"sv-se","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_sv-se.ttml"},{"ccType":"TTML","locale":"lv-lv","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_lv-lv.ttml"},{"ccType":"TTML","locale":"sl-si","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_sl-si.ttml"},{"ccType":"TTML","locale":"it-it","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_it-it.ttml"},{"ccType":"TTML","locale":"sr-latn-rs","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_sr-latn-rs.ttml"},{"ccType":"TTML","locale":"de-de","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_de-de.ttml"},{"ccType":"TTML","locale":"sk-sk","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_sk-sk.ttml"},{"ccType":"TTML","locale":"th-th","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_th-th.ttml"},{"ccType":"TTML","locale":"pt-pt","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_pt-pt.ttml"},{"ccType":"TTML","locale":"el-gr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_el-gr.ttml"},{"ccType":"TTML","locale":"nl-nl","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_nl-nl.ttml"},{"ccType":"TTML","locale":"fi-fi","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_fi-fi.ttml"},{"ccType":"TTML","locale":"bg-bg","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_bg-bg.ttml"},{"ccType":"TTML","locale":"ar-sa","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_ar-sa.ttml"},{"ccType":"TTML","locale":"en-us","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_en-us.ttml"},{"ccType":"TTML","locale":"pl-pl","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_pl-pl.ttml"},{"ccType":"TTML","locale":"hr-hr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_hr-hr.ttml"},{"ccType":"TTML","locale":"da-dk","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_da-dk.ttml"},{"ccType":"TTML","locale":"et-ee","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_et-ee.ttml"},{"ccType":"TTML","locale":"vi-vn","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_vi-vn.ttml"},{"ccType":"TTML","locale":"uk-ua","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_uk-ua.ttml"},{"ccType":"TTML","locale":"zh-tw","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_zh-tw.ttml"},{"ccType":"TTML","locale":"ru-ru","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/customer-insights-in-action/RW17thC_cc_ru-ru.ttml"}],"playButtonTheme":"dark","qualityBehavior":"auto","loop":false,"percentage":10,"share":false,"id":"b4839a04-6389-4e7a-a814-3ab726c59627","poster":"https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_CI_resources_video_thumbnail-1?scl=1","muted":false,"reporting":true}"></universal-media-player> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div ocr-component-name="modal" data-component-id="d73704b488e9f411875cbdfb1198c533" class="reimagine-modal"> <div class="modal-wrapper modal--full-screen"> <div data-mount="reimagine-modal" class="modal fade theme-day" id="watch-now-12" role="dialog" aria-label="Putting personalization in the driver’s seat" aria-hidden="true" tabindex="-1"> <div class="modal-header align-items-center"> <h2 class="container">Putting personalization in the driver’s seat</h2> <button class="modal-close btn btn--icon-only btn--secondary theme-night" data-dismiss="modal" aria-label="close"> <span class="glyph-prepend glyph-prepend-cancel" aria-hidden="true"></span> </button> </div> <div class="modal-dialog container "> <div class="modal-col d-flex justify-content-center"> <div class="modal-content justify-content-center my-l w-100"> <div class="modal-body theme-day"> <div class="parsys"> <div class="cascade-media-player" data-component-id="d61b66016a6d9ab7d4619e3866ac611a"> <div> <script type="module" src="https://www.microsoft.com/videoplayer/ump.mjs"></script> <link rel="stylesheet" href="/etc.clientlibs/microsoft/components/content/inline-video/v2/cascade-media-player/clientlibs/site.min.ACSHASH131d95cf2ec0e511b73b264fa0c84059.css" type="text/css"> <div class="ump-container ump-inherit"> <universal-media-player options="{"playButtonSize":"medium","sources":[{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RW185uu_video_en-us-AVS.m3u8?packagedStreaming=true","type":"HLS"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RW185uu_video_en-us-0x720-3266k","type":"MP4","quality":"HQ"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RW185uu_video_en-us-0x1080-6439k","type":"MP4","quality":"HD"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RW185uu_video_en-us-0x540-2160k","type":"MP4","quality":"SD"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RW185uu_video_en-us-0x360-958k","type":"MP4","quality":"LO"}],"downloadableFiles":[{"mediaType":"transcript","locale":"en-us","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_transcript_en-us.txt"}],"partnerName":"cas","aspectRatio":"16:9","language":"en-SG","title":"Putting personalization in the driver\u2019s seat","autoplay":false,"maskLevel":"0","layout":"fluid","playFullScreen":false,"ccFiles":[{"ccType":"TTML","locale":"ja-jp","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_ja-jp.ttml"},{"ccType":"TTML","locale":"id-id","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_id-id.ttml"},{"ccType":"TTML","locale":"pt-br","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_pt-br.ttml"},{"ccType":"TTML","locale":"es-es","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_es-es.ttml"},{"ccType":"TTML","locale":"zh-tw","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_zh-tw.ttml"},{"ccType":"TTML","locale":"et-ee","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_et-ee.ttml"},{"ccType":"TTML","locale":"en-us","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_en-us.ttml"},{"ccType":"TTML","locale":"hu-hu","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_hu-hu.ttml"},{"ccType":"TTML","locale":"he-il","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_he-il.ttml"},{"ccType":"TTML","locale":"ar-sa","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_ar-sa.ttml"},{"ccType":"TTML","locale":"fr-fr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_fr-fr.ttml"},{"ccType":"TTML","locale":"sl-si","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_sl-si.ttml"},{"ccType":"TTML","locale":"sv-se","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_sv-se.ttml"},{"ccType":"TTML","locale":"lv-lv","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_lv-lv.ttml"},{"ccType":"TTML","locale":"nl-nl","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_nl-nl.ttml"},{"ccType":"TTML","locale":"da-dk","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_da-dk.ttml"},{"ccType":"TTML","locale":"sk-sk","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_sk-sk.ttml"},{"ccType":"TTML","locale":"sr-latn-rs","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_sr-latn-rs.ttml"},{"ccType":"TTML","locale":"ko-kr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_ko-kr.ttml"},{"ccType":"TTML","locale":"hr-hr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_hr-hr.ttml"},{"ccType":"TTML","locale":"cs-cz","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_cs-cz.ttml"},{"ccType":"TTML","locale":"lt-lt","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_lt-lt.ttml"},{"ccType":"TTML","locale":"th-th","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_th-th.ttml"},{"ccType":"TTML","locale":"tr-tr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_tr-tr.ttml"},{"ccType":"TTML","locale":"ro-ro","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_ro-ro.ttml"},{"ccType":"TTML","locale":"de-de","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_de-de.ttml"},{"ccType":"TTML","locale":"vi-vn","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_vi-vn.ttml"},{"ccType":"TTML","locale":"bg-bg","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_bg-bg.ttml"},{"ccType":"TTML","locale":"pt-pt","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_pt-pt.ttml"},{"ccType":"TTML","locale":"fi-fi","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_fi-fi.ttml"},{"ccType":"TTML","locale":"el-gr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_el-gr.ttml"},{"ccType":"TTML","locale":"zh-cn","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_zh-cn.ttml"},{"ccType":"TTML","locale":"nb-no","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_nb-no.ttml"},{"ccType":"TTML","locale":"ru-ru","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_ru-ru.ttml"},{"ccType":"TTML","locale":"pl-pl","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_pl-pl.ttml"},{"ccType":"TTML","locale":"it-it","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_it-it.ttml"},{"ccType":"TTML","locale":"uk-ua","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/putting-personalization/RW185uu_cc_uk-ua.ttml"}],"playButtonTheme":"dark","qualityBehavior":"auto","loop":false,"percentage":0,"share":false,"id":"6ab5652d-1fcc-47bc-ad76-74b7f7e0c55e","poster":"https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_CI_resources_video_thumbanil-2?scl=1","muted":false,"reporting":true}"></universal-media-player> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div ocr-component-name="modal" data-component-id="d73704b488e9f411875cbdfb1198c533" class="reimagine-modal"> <div class="modal-wrapper modal--full-screen"> <div data-mount="reimagine-modal" class="modal fade theme-day" id="watch-now-13" role="dialog" aria-label="Taking amusement parks to new heights" aria-hidden="true" tabindex="-1"> <div class="modal-header align-items-center"> <h2 class="container">Taking amusement parks to new heights</h2> <button class="modal-close btn btn--icon-only btn--secondary theme-night" data-dismiss="modal" aria-label="close"> <span class="glyph-prepend glyph-prepend-cancel" aria-hidden="true"></span> </button> </div> <div class="modal-dialog container "> <div class="modal-col d-flex justify-content-center"> <div class="modal-content justify-content-center my-l w-100"> <div class="modal-body theme-day"> <div class="parsys"> <div class="cascade-media-player" data-component-id="d61b66016a6d9ab7d4619e3866ac611a"> <div> <script type="module" src="https://www.microsoft.com/videoplayer/ump.mjs"></script> <link rel="stylesheet" href="/etc.clientlibs/microsoft/components/content/inline-video/v2/cascade-media-player/clientlibs/site.min.ACSHASH131d95cf2ec0e511b73b264fa0c84059.css" type="text/css"> <div class="ump-container ump-inherit"> <universal-media-player options="{"playButtonSize":"medium","sources":[{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/tivoli-gardens_video_en-us-AVS.m3u8?packagedStreaming=true","type":"HLS"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/tivoli-gardens_video_en-us-0x720-3266k","type":"MP4","quality":"HQ"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/tivoli-gardens_video_en-us-0x1080-6439k","type":"MP4","quality":"HD"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/tivoli-gardens_video_en-us-0x540-2160k","type":"MP4","quality":"SD"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/tivoli-gardens_video_en-us-0x360-958k","type":"MP4","quality":"LO"}],"downloadableFiles":[{"mediaType":"transcript","locale":"en-us","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_transcript_en-us.txt"}],"partnerName":"cas","aspectRatio":"16:9","language":"en-SG","title":"Play Taking amusement parks to new heights","autoplay":false,"maskLevel":"0","layout":"fluid","playFullScreen":false,"ccFiles":[{"ccType":"TTML","locale":"es-es","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_es-es.ttml"},{"ccType":"TTML","locale":"ro-ro","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_ro-ro.ttml"},{"ccType":"TTML","locale":"ja-jp","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_ja-jp.ttml"},{"ccType":"TTML","locale":"sv-se","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_sv-se.ttml"},{"ccType":"TTML","locale":"lt-lt","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_lt-lt.ttml"},{"ccType":"TTML","locale":"ko-kr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_ko-kr.ttml"},{"ccType":"TTML","locale":"uk-ua","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_uk-ua.ttml"},{"ccType":"TTML","locale":"lv-lv","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_lv-lv.ttml"},{"ccType":"TTML","locale":"pt-br","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_pt-br.ttml"},{"ccType":"TTML","locale":"zh-tw","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_zh-tw.ttml"},{"ccType":"TTML","locale":"hr-hr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_hr-hr.ttml"},{"ccType":"TTML","locale":"sr-latn-rs","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_sr-latn-rs.ttml"},{"ccType":"TTML","locale":"he-il","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_he-il.ttml"},{"ccType":"TTML","locale":"sl-si","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_sl-si.ttml"},{"ccType":"TTML","locale":"th-th","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_th-th.ttml"},{"ccType":"TTML","locale":"it-it","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_it-it.ttml"},{"ccType":"TTML","locale":"cs-cz","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_cs-cz.ttml"},{"ccType":"TTML","locale":"id-id","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_id-id.ttml"},{"ccType":"TTML","locale":"el-gr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_el-gr.ttml"},{"ccType":"TTML","locale":"ar-sa","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_ar-sa.ttml"},{"ccType":"TTML","locale":"vi-vn","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_vi-vn.ttml"},{"ccType":"TTML","locale":"tr-tr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_tr-tr.ttml"},{"ccType":"TTML","locale":"pt-pt","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_pt-pt.ttml"},{"ccType":"TTML","locale":"nb-no","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_nb-no.ttml"},{"ccType":"TTML","locale":"pl-pl","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_pl-pl.ttml"},{"ccType":"TTML","locale":"nl-nl","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_nl-nl.ttml"},{"ccType":"TTML","locale":"fr-fr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_fr-fr.ttml"},{"ccType":"TTML","locale":"de-de","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_de-de.ttml"},{"ccType":"TTML","locale":"sk-sk","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_sk-sk.ttml"},{"ccType":"TTML","locale":"ru-ru","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_ru-ru.ttml"},{"ccType":"TTML","locale":"hu-hu","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_hu-hu.ttml"},{"ccType":"TTML","locale":"da-dk","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_da-dk.ttml"},{"ccType":"TTML","locale":"fi-fi","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_fi-fi.ttml"},{"ccType":"TTML","locale":"bg-bg","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_bg-bg.ttml"},{"ccType":"TTML","locale":"en-us","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_en-us.ttml"},{"ccType":"TTML","locale":"zh-cn","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_zh-cn.ttml"},{"ccType":"TTML","locale":"et-ee","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/tivoli-gardens/tivoli-gardens_cc_et-ee.ttml"}],"playButtonTheme":"dark","qualityBehavior":"auto","loop":false,"percentage":0,"share":false,"id":"f1fd2854-f709-4ae1-be39-69ef2a7b88ee","poster":"https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/tivoli-gardens_tbmnl_en-us?scl=1","muted":false,"reporting":true}"></universal-media-player> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div ocr-component-name="modal" data-component-id="d73704b488e9f411875cbdfb1198c533" class="reimagine-modal"> <div class="modal-wrapper modal--full-screen"> <div data-mount="reimagine-modal" class="modal fade theme-day" id="watch-now-14" role="dialog" aria-label="Lighting up personalized experiences" aria-hidden="true" tabindex="-1"> <div class="modal-header align-items-center"> <h2 class="container">Lighting up personalized experiences</h2> <button class="modal-close btn btn--icon-only btn--secondary theme-night" data-dismiss="modal" aria-label="close"> <span class="glyph-prepend glyph-prepend-cancel" aria-hidden="true"></span> </button> </div> <div class="modal-dialog container "> <div class="modal-col d-flex justify-content-center"> <div class="modal-content justify-content-center my-l w-100"> <div class="modal-body theme-day"> <div class="parsys"> <div class="cascade-media-player" data-component-id="d61b66016a6d9ab7d4619e3866ac611a"> <div> <script type="module" src="https://www.microsoft.com/videoplayer/ump.mjs"></script> <link rel="stylesheet" href="/etc.clientlibs/microsoft/components/content/inline-video/v2/cascade-media-player/clientlibs/site.min.ACSHASH131d95cf2ec0e511b73b264fa0c84059.css" type="text/css"> <div class="ump-container ump-inherit"> <universal-media-player options="{"playButtonSize":"medium","sources":[{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RE489Xr_video_en-us-AVS.m3u8?packagedStreaming=true","type":"HLS"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RE489Xr_video_en-us-0x720-3266k","type":"MP4","quality":"HQ"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RE489Xr_video_en-us-0x1080-6439k","type":"MP4","quality":"HD"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RE489Xr_video_en-us-0x540-2160k","type":"MP4","quality":"SD"},{"src":"https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/RE489Xr_video_en-us-0x360-958k","type":"MP4","quality":"LO"}],"downloadableFiles":[{"mediaType":"transcript","locale":"en-us","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_transcript_en-us.txt"}],"partnerName":"cas","aspectRatio":"16:9","language":"en-SG","title":"Lighting up personalized experiences","autoplay":false,"maskLevel":"0","layout":"fluid","playFullScreen":false,"ccFiles":[{"ccType":"TTML","locale":"lt-lt","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_lt-lt.ttml"},{"ccType":"TTML","locale":"sr-latn-rs","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_sr-latn-rs.ttml"},{"ccType":"TTML","locale":"es-es","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_es-es.ttml"},{"ccType":"TTML","locale":"fr-fr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_fr-fr.ttml"},{"ccType":"TTML","locale":"en-us","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_en-us.ttml"},{"ccType":"TTML","locale":"ja-jp","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_ja-jp.ttml"},{"ccType":"TTML","locale":"nl-nl","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_nl-nl.ttml"},{"ccType":"TTML","locale":"zh-cn","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_zh-cn.ttml"},{"ccType":"TTML","locale":"pt-br","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_pt-br.ttml"},{"ccType":"TTML","locale":"et-ee","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_et-ee.ttml"},{"ccType":"TTML","locale":"uk-ua","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_uk-ua.ttml"},{"ccType":"TTML","locale":"da-dk","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_da-dk.ttml"},{"ccType":"TTML","locale":"sl-si","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_sl-si.ttml"},{"ccType":"TTML","locale":"el-gr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_el-gr.ttml"},{"ccType":"TTML","locale":"bg-bg","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_bg-bg.ttml"},{"ccType":"TTML","locale":"ar-sa","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_ar-sa.ttml"},{"ccType":"TTML","locale":"th-th","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_th-th.ttml"},{"ccType":"TTML","locale":"sv-se","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_sv-se.ttml"},{"ccType":"TTML","locale":"it-it","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_it-it.ttml"},{"ccType":"TTML","locale":"pt-pt","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_pt-pt.ttml"},{"ccType":"TTML","locale":"ko-kr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_ko-kr.ttml"},{"ccType":"TTML","locale":"ro-ro","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_ro-ro.ttml"},{"ccType":"TTML","locale":"pl-pl","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_pl-pl.ttml"},{"ccType":"TTML","locale":"lv-lv","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_lv-lv.ttml"},{"ccType":"TTML","locale":"nb-no","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_nb-no.ttml"},{"ccType":"TTML","locale":"hr-hr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_hr-hr.ttml"},{"ccType":"TTML","locale":"cs-cz","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_cs-cz.ttml"},{"ccType":"TTML","locale":"he-il","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_he-il.ttml"},{"ccType":"TTML","locale":"tr-tr","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_tr-tr.ttml"},{"ccType":"TTML","locale":"sk-sk","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_sk-sk.ttml"},{"ccType":"TTML","locale":"fi-fi","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_fi-fi.ttml"},{"ccType":"TTML","locale":"vi-vn","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_vi-vn.ttml"},{"ccType":"TTML","locale":"hu-hu","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_hu-hu.ttml"},{"ccType":"TTML","locale":"zh-tw","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_zh-tw.ttml"},{"ccType":"TTML","locale":"id-id","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_id-id.ttml"},{"ccType":"TTML","locale":"ru-ru","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_ru-ru.ttml"},{"ccType":"TTML","locale":"de-de","url":"/content/dam/microsoft/final/en-us/microsoft-product-and-services/microsoft-dynamics-365/videos/re489xr/RE489Xr_cc_de-de.ttml"}],"playButtonTheme":"dark","qualityBehavior":"auto","loop":false,"percentage":0,"share":false,"id":"6713e7de-8207-4a3a-99b1-49d40e93f375","poster":"https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/RE489Xr_tbmnl_en-us?scl=1","muted":false,"reporting":true}"></universal-media-player> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div ocr-component-name="section-master" data-component-id="2b9a710ec7952a9e39aaccb62b93dcee" class="section-master section-master--breadth-comfortable section-master--density-compact section-master--bg-image section-master--bg-image-fit-contain section-master--bg-image-position-bottom-right section-master--blade-hero-slim section-master--bg-stacked"> <div class="section-master__image "> <div class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/nextsteps-bg-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=3200&hei=1150&qlt=100&fmt=png-alpha&fit=constrain" class=" " alt loading="lazy"/> </div> </div> <div class="container" data-oc="oc4fee" id="next-steps"> <div class="row"> <div class="col"> <div class="layout section-master__layout"> <div class="layout__col"> <div class="section-master__layout-header"> <div ocr-component-name="block-heading" data-component-id="6ead05f340b941df5109567514e89a43" class="block-heading"> </div> </div> </div> </div> </div> </div> <div class="row section-master__slot"> <div class="col"> <div ocr-component-name="cta-stacked" data-component-id="4614c556acf463c6e76f21682bcf877b" class="cta-stacked"> <div class="cta-stacked"> <div class="container-md cta-stacked--horizontal-cards"> <div ocr-component-name="card-horizontal" data-component-id="4c1cd7430d40510896066658982a2351" class="card-horizontal-container animation animation--effect-1-scroll"> <div class="row"> <div class="col"> <div class="card-horizontal"> <div class="row"> <div class="card-horizontal__media col-lg-12 col-md-6"> <div ocr-component-name="media" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="media"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/DYN_PDP_CI_Nextsteps_img?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=1328&hei=996&qlt=100&fit=constrain" class=" " alt="Young Asian woman using tablet computer in office stock photo." loading="lazy" data-oc="occ41c" id="image-occ41c"/> </div> </div> </div> <div class="card-horizontal__spacer"></div> <div class="card-horizontal__content col-lg-12 col-md-6"> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start"> <div class="block-feature__top d-flex flex-row align-items-start"> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> <div class="fg--base-highlight block-feature__label"> <div data-oc-token-text> Next steps </div> </div> </div> </div> </div> </div> </div> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--xs"> <div class="block-feature__top d-flex flex-row align-items-start" data-en-title="<h2>Try Dynamics 365 Customer Insights</h2> "> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class="block-feature__eyebrow"> </div> <div class=" block-feature__title"> <div data-oc-token-text> <h2>Try Dynamics 365 Customer Insights</h2> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Deliver personalized, responsive, and connected customer journeys using built-in AI and analytics. </div> </div> </div> </div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action-group" data-component-id="e44de352c999ca6efd7a58dc4a5d7a5b" class="button-group"> <a class="btn btn--sm " data-bi-ecn="Try for free" data-bi-ehn="Try Dynamics 365 Customer Insights" new-trial-web-component-trigger="newTrial_8eab1e4f" data-bi-tags="{"BiLinkName":"tryforfree3"}" tabindex="0" data-bi-hn="Try Dynamics 365 Customer Insights" data-bi-bhvr="201" data-bi-cn="Try for free" data-bi-compnm="Cta Stacked" data-regenerate-fwlink="true" target="_blank" data-oc="oc3884" data-bi-ct="Card Button" id="action-oc3884" href="https://go.microsoft.com/fwlink/p/?linkid=2252859&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="1" aria-label="Try for free: Get started with a 30-day Microsoft Dynamics 365 trial." data-isenvauthor="false"> <span class="btn__text">Try for free</span> </a> <new-trial id="newTrial_8eab1e4f" data-newtrialjs="https://proteanwps.azureedge.net/wps-webcomponents/v1/trial-signup-component/newtrial.js" triggerpopup="marketing" trialscenariotype="marketing" partnerid="dynamics" isaem="1"></new-trial> </div> </div> </div> </div> </div> </div> </div></div> </div> </div></div> <div ocr-component-name="card" data-component-id="2da121e2913e674ad2851c7c98030a80" class="card"> <div class="card__content"> <div ocr-component-name="block-feature" data-component-id="9290bbb697f35c37e989109584e9d258" class="block-feature d-flex align-items-start block-feature--xs"> <div class="block-feature__badge"> <div ocr-component-name="badge" data-component-id="c37d8f9ba85341ed66b14ed6f7c1e390" class="badge badge--size-s"> <div ocr-component-name="icon" data-component-id="467e35e809075d121962a1d239c316b2" class="ocr-icon d-inline-flex"> <div ocr-component-name="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" class="ocr-img media__asset"> <img src="https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/nextsteps-02-352615?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=24&hei=24&qlt=100&fit=constrain" class=" " alt loading="lazy" data-oc="oc4915" id="image-oc4915"/> </div> </div> </div> </div> <div class="block-feature__body d-flex flex-column align-items-start"> <div class="block-feature__headings d-flex flex-column align-items-start"> <div class=" block-feature__title"> <div data-oc-token-text> <h3><span class="d-block h5">Request a call back</span></h3> </div> </div> </div> <div class=" base block-feature__paragraph"> <div data-oc-token-text> Have a Dynamics 365 expert contact you. </div> </div> </div> </div> <div ocr-component-name="block-slim" class="block-slim" data-component-id="b5cd651a36e54e9fc71a183b4ad18be8"> <div ocr-component-name="action" data-component-id="467e35e809075d121962a1d239c316b2" class="action d-contents"> <a class="link " data-bi-ecn="Send request" data-bi-ehn="Request a call back" data-bi-tags="{"BiLinkName":"sendrequest"}" tabindex="0" data-bi-hn="Request a call back" data-bi-bhvr="124" data-bi-cn="Send request" data-bi-compnm="Cta Stacked" data-regenerate-fwlink="true" target="_blank" data-oc="occf20" data-bi-ct="Card Link" id="action-occf20" href="https://go.microsoft.com/fwlink/p/?linkid=2248458&clcid=0x4809&culture=en-sg&country=sg" data-bi-sn="3" aria-label="Send request to Dynamics 365 pricing and licensing questions, demo, or talking to a specialist or partner."> <span class="btn btn--icon-only btn--sm "> <span class="glyph-prepend" aria-hidden="true"></span> </span> <span class="link__text">Send request</span> </a> </div> </div> </div> </div> </div> </div> </div> </div> <div ocr-component-name="section-master" data-component-id="2b9a710ec7952a9e39aaccb62b93dcee" class="section-master theme-day"> <div class="container" data-oc="ocb15f" id="footernote"> <div class="row"> <div class="col"> <div class="layout section-master__layout"> <div class="layout__col"> <div class="section-master__layout-header"> <div ocr-component-name="block-heading" data-component-id="6ead05f340b941df5109567514e89a43" class="block-heading"> </div> </div> </div> </div> </div> </div> <div class="row section-master__slot"> <div class="col"> <div class="footnote" data-component-id="90f410e46dab75f685faffe8f751000c"> <ol data-component-id="90f410e46dab75f685faffe8f751000c" role="list" class="footnote-list tabs"> <li> <div class="footnote-item tabs" data-component-id="140c44720ac487f8182e5e266b9acf96"> <div class="footnote__item"> <a id="footnotetext1" href="#1footnote" class="footnote__item-number fg--accent-subtle-normal label-eyebrow" aria-label="Back to Footnote 1"> [1] </a> <div class="footnote__item-text fg--base-subtle small "> Results are over three years for a composite organization based on customers interviewed for a commissioned study delivered by Forrester Consulting, The Total Economic Impact™ of Microsoft Dynamics 365 Customer Insights, April 2024. </div> </div></div> </li> <li> <div class="footnote-item tabs" data-component-id="140c44720ac487f8182e5e266b9acf96"> <div class="footnote__item"> <a id="footnotetext2" href="#2footnote" class="footnote__item-number fg--accent-subtle-normal label-eyebrow" aria-label="Back to Footnote 2"> [2] </a> <div class="footnote__item-text fg--base-subtle small "> Unified People refers to a uniquely identified individual that is created through a collection of defined data source sets from multiple systems, represented by a profile. </div> </div></div> </li> <li> <div class="footnote-item tabs" data-component-id="140c44720ac487f8182e5e266b9acf96"> <div class="footnote__item"> <a id="footnotetext3" href="#3footnote" class="footnote__item-number fg--accent-subtle-normal label-eyebrow" aria-label="Back to Footnote 3"> [3] </a> <div class="footnote__item-text fg--base-subtle small "> Interacted People refers to any Dataverse entity (such as a contact, lead, account or an Insights profile) that is interacted with. A person is considered interacted when they are interacted with via either an outbound interaction or an inbound one such as filling out a form via a marketing website. The interaction can be sent through the channels available in Customer Insights (such as emails, text messages, or push notifications), other Microsoft channels (such as Azure Communication Services), or external systems (such as other text-messaging providers). </div> </div></div> </li> <li> <div class="footnote-item tabs" data-component-id="140c44720ac487f8182e5e266b9acf96"> <div class="footnote__item"> <a id="footnotetext4" href="#4footnote" class="footnote__item-number fg--accent-subtle-normal label-eyebrow" aria-label="Back to Footnote 4"> [4] </a> <div class="footnote__item-text fg--base-subtle small "> <p>Gartner, Magic Quadrant for B2B Marketing Automation Platforms, Rick LaFond, Jeffrey L. Cohen, Matt Wakeman, Jeff Goldberg, Alan Antin, 20 September 2023.</p> <p> </p> <p>Gartner is a registered trademark and service mark and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.</p> <p> </p> <p>Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.</p> </div> </div></div> </li> </ol> <script src="/etc.clientlibs/onecloud/components/content/reimagine/atomic/footnote/v2/footnote/clientlibs/site.min.ACSHASH8f1b786599ddd1d6c94a1d907f2cb5fd.js"></script> </div> </div> </div> </div> </div> <div data-component-id="0b49b9b5e044b98c3a79fc020b855de4" class="oc-utility-container" oc-component-name="utility-container"> <div class=" mb-n5 pt-3 pb-3 style-utility-f56e3f27-096b-4c27-84bc-369adfe95132-oc-aem-bg-color-picker " data-oc="ocd66d" id="utility-container-ocd66d"> <style> .style-utility-f56e3f27-096b-4c27-84bc-369adfe95132-oc-aem-bg-color-picker { background-color: #FFFFFF } </style> <div data-component-id="0b49b9b5e044b98c3a79fc020b855de4" class="oc-utility-container" oc-component-name="utility-container"> <div class="container " data-oc="oc538e" id="utility-container-oc538e"> <div class="experiencefragment" data-component-id="581db1ec198007e2a00cbac3e44e3de9" oc-component-name="experiencefragment"><div class="cmp-experiencefragment"> <div class="xf-content-height"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div data-component-id="0b49b9b5e044b98c3a79fc020b855de4" class="oc-utility-container aem-GridColumn aem-GridColumn--default--12" oc-component-name="utility-container"> <div class=" pb-4 " data-oc="ocd881" id="utility-container-ocd881"> <div class="socialfollow" data-component-id="8750c09f740a85b8d0b862206e9781be" oc-component-name="socialfollow"> <div class="col"> <div class="d-flex justify-content-between flex-wrap" data-oc="oc67cf" id="socialfollow-uid8c4b"> <div class="row"> <section class="col-12" role="region" aria-label="Microsoft Follow links"> <h2 class=" base font-weight-normal align-middle mr-g d-inline"> Follow Dynamics 365 </h2> <ul class="list-inline d-inline-block align-middle my-2"> <li data-m='{"bhvr": 126, "cN": "Twitter", "ecn": "Twitter", "socchn": "Twitter", "cT": "Social Button", "pa": "body", "compnm": "Social Follow - horizontal"}' class="list-inline-item mr-g"> <a class="d-inline-block" aria-label="Follow Dynamics 365 on Twitter" href="https://go.microsoft.com/fwlink/?linkid=2252868" target="_blank"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Twitter-XCorp-black2x?scl=1" class="" alt="Twitter logo" title="Twitter" width="32" height="32"/> </a> </li> <li data-m='{"bhvr": 126, "cN": "Linkedin", "ecn": "Linkedin", "socchn": "Linkedin", "cT": "Social Button", "pa": "body", "compnm": "Social Follow - horizontal"}' class="list-inline-item mr-g"> <a class="d-inline-block" aria-label="Follow Dynamics 365 on Linkedin" href="https://go.microsoft.com/fwlink/?linkid=2252973" target="_blank"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/LinkedIn-29?scl=1" class="" alt="linkedin logo" title="Linkedin" width="32" height="32"/> </a> </li> <li data-m='{"bhvr": 126, "cN": "Youtube", "ecn": "Youtube", "socchn": "Youtube", "cT": "Social Button", "pa": "body", "compnm": "Social Follow - horizontal"}' class="list-inline-item mr-g"> <a class="d-inline-block" aria-label="Follow Dynamics 365 on Youtube" href="https://go.microsoft.com/fwlink/?linkid=2274858" target="_blank"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/YouTube%202x?scl=1" class="" alt="Youtube logo" title="Youtube" width="32" height="32"/> </a> </li> <li data-m='{"bhvr": 126, "cN": "Facebook", "ecn": "Facebook", "socchn": "Facebook", "cT": "Social Button", "pa": "body", "compnm": "Social Follow - horizontal"}' class="list-inline-item mr-g"> <a class="d-inline-block" aria-label="Follow Dynamics 365 on facebook" href="https://go.microsoft.com/fwlink/?linkid=2275138" target="_blank"> <img src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Social_Media_Logo_FB?scl=1" class="" alt="facebook logo" title="Facebook" width="32" height="32"/> </a> </li> </ul> </section> </div> <div class="row"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <span style="display:none"> </span></div> </div> </div> </div> </div> </div></div> </div> </div> </div> </main></div> <div class="universalfooter aem-GridColumn aem-GridColumn--default--12" data-component-id="873fa1f863becf63b38092282d4ea0b1"> <div id="footerArea" class="uhf" data-m='{"cN":"footerArea","cT":"Area_coreuiArea","id":"a2Body","sN":2,"aN":"Body"}'> <div id="footerRegion" data-region-key="footerregion" data-m='{"cN":"footerRegion","cT":"Region_coreui-region","id":"r1a2","sN":1,"aN":"a2"}' > <div id="footerUniversalFooter" data-m='{"cN":"footerUniversalFooter","cT":"Module_coreui-universalfooter","id":"m1r1a2","sN":1,"aN":"r1a2"}' data-module-id="Category|footerRegion|coreui-region|footerUniversalFooter|coreui-universalfooter"> <footer id="uhf-footer" class="c-uhff context-uhf" data-uhf-mscc-rq="false" data-footer-footprint="/MSServerCloud/Dynamics365Footer, fromService: True" data-m='{"cN":"Uhf footer_cont","cT":"Container","id":"c1m1r1a2","sN":1,"aN":"m1r1a2"}'> <nav class="c-uhff-nav" aria-label="Footer Resource links" data-m='{"cN":"Footer nav_cont","cT":"Container","id":"c1c1m1r1a2","sN":1,"aN":"c1m1r1a2"}'> <div class="c-uhff-nav-row"> <div class="c-uhff-nav-group" data-m='{"cN":"footerNavColumn1_cont","cT":"Container","id":"c1c1c1m1r1a2","sN":1,"aN":"c1c1m1r1a2"}'> <div class="c-heading-4" role="heading" aria-level="2">What's new</div> <ul class="c-list f-bare"> <li> <a aria-label="Surface Pro What's new" class="c-uhff-link" href="https://www.microsoft.com/en-sg/surface/devices/surface-pro-11th-edition" data-m='{"cN":"Footer_WhatsNew_NewSurfacePro_nav","id":"n1c1c1c1m1r1a2","sN":1,"aN":"c1c1c1m1r1a2"}'>Surface Pro</a> </li> <li> <a aria-label="Surface Laptop What's new" class="c-uhff-link" href="https://www.microsoft.com/en-sg/surface/devices/surface-laptop-7th-edition" data-m='{"cN":"Footer_WhatsNew_SurfaceLaptop_nav","id":"n2c1c1c1m1r1a2","sN":2,"aN":"c1c1c1m1r1a2"}'>Surface Laptop</a> </li> <li> <a aria-label="Surface Laptop Studio 2 What's new" class="c-uhff-link" href="https://www.microsoft.com/en-sg/d/Surface-Laptop-Studio-2/8rqr54krf1dz" data-m='{"cN":"Footer_WhatsNew_SurfaceLaptopStudio2_nav","id":"n3c1c1c1m1r1a2","sN":3,"aN":"c1c1c1m1r1a2"}'>Surface Laptop Studio 2</a> </li> <li> <a aria-label="Surface Laptop Go 3 What's new" class="c-uhff-link" href="https://www.microsoft.com/en-sg/d/Surface-Laptop-Go-3/8p0wwgj6c6l2" data-m='{"cN":"Footer_WhatsNew_SurfaceLaptopGo3_nav","id":"n4c1c1c1m1r1a2","sN":4,"aN":"c1c1c1m1r1a2"}'>Surface Laptop Go 3</a> </li> <li> <a aria-label="Microsoft Copilot What's new" class="c-uhff-link" href="https://www.microsoft.com/en-sg/microsoft-copilot" data-m='{"cN":"Footer_WhatsNew_CopilotMicrosoft_nav","id":"n5c1c1c1m1r1a2","sN":5,"aN":"c1c1c1m1r1a2"}'>Microsoft Copilot</a> </li> <li> <a aria-label="Explore Microsoft products What's new" class="c-uhff-link" href="https://www.microsoft.com/en-sg/microsoft-products-and-apps" data-m='{"cN":"Footer_WhatsNew_ExploreMicrosoftProducts_nav","id":"n6c1c1c1m1r1a2","sN":6,"aN":"c1c1c1m1r1a2"}'>Explore Microsoft products</a> </li> <li> <a aria-label="Games What's new" class="c-uhff-link" href="https://www.microsoft.com/en-sg/store/b/xbox?icid=SG_Games_UHF_Footer_Games" data-m='{"cN":"Footer_WhatsNew_Games_nav","id":"n7c1c1c1m1r1a2","sN":7,"aN":"c1c1c1m1r1a2"}'>Games</a> </li> <li> <a aria-label="Windows 11 apps What's new" class="c-uhff-link" href="https://www.microsoft.com/en-sg/windows/windows-11-apps?icid=SG_UHF_Footer_Windows11apps" data-m='{"cN":"Footer_WhatsNew_Windows_11_apps_nav","id":"n8c1c1c1m1r1a2","sN":8,"aN":"c1c1c1m1r1a2"}'>Windows 11 apps</a> </li> </ul> </div> <div class="c-uhff-nav-group" data-m='{"cN":"footerNavColumn2_cont","cT":"Container","id":"c2c1c1m1r1a2","sN":2,"aN":"c1c1m1r1a2"}'> <div class="c-heading-4" role="heading" aria-level="2">Microsoft Store</div> <ul class="c-list f-bare"> <li> <a aria-label="Account profile Microsoft Store" class="c-uhff-link" href="https://account.microsoft.com/" data-m='{"cN":"Footer_StoreandSupport_AccountProfile_nav","id":"n1c2c1c1m1r1a2","sN":1,"aN":"c2c1c1m1r1a2"}'>Account profile</a> </li> <li> <a aria-label="Download Center Microsoft Store" class="c-uhff-link" href="https://www.microsoft.com/en-sg/download" data-m='{"cN":"Footer_StoreandSupport_DownloadCenter_nav","id":"n2c2c1c1m1r1a2","sN":2,"aN":"c2c1c1m1r1a2"}'>Download Center</a> </li> <li> <a aria-label="Returns Microsoft Store" class="c-uhff-link" href="https://go.microsoft.com/fwlink/p/?LinkID=824764&clcid=0x4809" data-m='{"cN":"Footer_StoreandSupport_Returns_nav","id":"n3c2c1c1m1r1a2","sN":3,"aN":"c2c1c1m1r1a2"}'>Returns</a> </li> <li> <a aria-label="Order tracking Microsoft Store" class="c-uhff-link" href="https://www.microsoft.com/en-sg/store/b/order-tracking" data-m='{"cN":"Footer_StoreandSupport_OrderTracking_nav","id":"n4c2c1c1m1r1a2","sN":4,"aN":"c2c1c1m1r1a2"}'>Order tracking</a> </li> <li> <a aria-label="Microsoft Store Promise Microsoft Store" class="c-uhff-link" href="https://www.microsoft.com/en-sg/store/b/why-microsoft-store?icid=footer_why-msft-store_7102020" data-m='{"cN":"Footer_StoreandSupport_MicrosoftPromise_nav","id":"n5c2c1c1m1r1a2","sN":5,"aN":"c2c1c1m1r1a2"}'>Microsoft Store Promise</a> </li> </ul> </div> <div class="c-uhff-nav-group" data-m='{"cN":"footerNavColumn3_cont","cT":"Container","id":"c3c1c1m1r1a2","sN":3,"aN":"c1c1m1r1a2"}'> <div class="c-heading-4" role="heading" aria-level="2">Education</div> <ul class="c-list f-bare"> <li> <a aria-label="Microsoft in education Education" class="c-uhff-link" href="https://www.microsoft.com/education" data-m='{"cN":"Footer_Education_MicrosoftInEducation_nav","id":"n1c3c1c1m1r1a2","sN":1,"aN":"c3c1c1m1r1a2"}'>Microsoft in education</a> </li> <li> <a aria-label="Devices for education Education" class="c-uhff-link" href="https://www.microsoft.com/education/devices/overview" data-m='{"cN":"Footer_Education_DevicesforEducation_nav","id":"n2c3c1c1m1r1a2","sN":2,"aN":"c3c1c1m1r1a2"}'>Devices for education</a> </li> <li> <a aria-label="Microsoft Teams for Education Education" class="c-uhff-link" href="https://www.microsoft.com/education/products/teams" data-m='{"cN":"Footer_Education_MicrosoftTeamsforEducation_nav","id":"n3c3c1c1m1r1a2","sN":3,"aN":"c3c1c1m1r1a2"}'>Microsoft Teams for Education</a> </li> <li> <a aria-label="Microsoft 365 Education Education" class="c-uhff-link" href="https://www.microsoft.com/en-sg/education/products/microsoft-365" data-m='{"cN":"Footer_Education_Microsoft365Education_nav","id":"n4c3c1c1m1r1a2","sN":4,"aN":"c3c1c1m1r1a2"}'>Microsoft 365 Education</a> </li> <li> <a aria-label="Office Education Education" class="c-uhff-link" href="https://www.microsoft.com/education/products/office" data-m='{"cN":"Footer_Education_Office Education_nav","id":"n5c3c1c1m1r1a2","sN":5,"aN":"c3c1c1m1r1a2"}'>Office Education</a> </li> <li> <a aria-label="Educator training and development Education" class="c-uhff-link" href="https://education.microsoft.com/" data-m='{"cN":"Footer_Education_EducatorTrainingDevelopment_nav","id":"n6c3c1c1m1r1a2","sN":6,"aN":"c3c1c1m1r1a2"}'>Educator training and development</a> </li> <li> <a aria-label="Deals for students and parents Education" class="c-uhff-link" href="https://www.microsoft.com/en-sg/store/b/student" data-m='{"cN":"Footer_Education_DealsForStudentsandParents_nav","id":"n7c3c1c1m1r1a2","sN":7,"aN":"c3c1c1m1r1a2"}'>Deals for students and parents</a> </li> <li> <a aria-label="Azure for students Education" class="c-uhff-link" href="https://azure.microsoft.com/free/students/" data-m='{"cN":"Footer_Education_Azureforstudents_nav","id":"n8c3c1c1m1r1a2","sN":8,"aN":"c3c1c1m1r1a2"}'>Azure for students</a> </li> </ul> </div> </div> <div class="c-uhff-nav-row"> <div class="c-uhff-nav-group" data-m='{"cN":"footerNavColumn4_cont","cT":"Container","id":"c4c1c1m1r1a2","sN":4,"aN":"c1c1m1r1a2"}'> <div class="c-heading-4" role="heading" aria-level="2">Business</div> <ul class="c-list f-bare"> <li> <a aria-label="Microsoft Cloud Business" class="c-uhff-link" href="https://www.microsoft.com/en-sg/microsoft-cloud" data-m='{"cN":"Footer_Business_Microsoft_Cloud_nav","id":"n1c4c1c1m1r1a2","sN":1,"aN":"c4c1c1m1r1a2"}'>Microsoft Cloud</a> </li> <li> <a aria-label="Microsoft Security Business" class="c-uhff-link" href="https://www.microsoft.com/en-sg/security" data-m='{"cN":"Footer_Business_Microsoft Security_nav","id":"n2c4c1c1m1r1a2","sN":2,"aN":"c4c1c1m1r1a2"}'>Microsoft Security</a> </li> <li> <a aria-label="Azure Business" class="c-uhff-link" href="https://azure.microsoft.com/" data-m='{"cN":"Footer_DeveloperAndIT_MicrosoftAzure_nav","id":"n3c4c1c1m1r1a2","sN":3,"aN":"c4c1c1m1r1a2"}'>Azure</a> </li> <li> <a aria-label="Dynamics 365 Business" class="c-uhff-link" href="https://www.microsoft.com/en-sg/dynamics-365" data-m='{"cN":"Footer_Business_MicrosoftDynamics365_nav","id":"n4c4c1c1m1r1a2","sN":4,"aN":"c4c1c1m1r1a2"}'>Dynamics 365</a> </li> <li> <a aria-label="Microsoft 365 Business" class="c-uhff-link" href="https://www.microsoft.com/en-sg/microsoft-365/business" data-m='{"cN":"Footer_Business_M365_nav","id":"n5c4c1c1m1r1a2","sN":5,"aN":"c4c1c1m1r1a2"}'>Microsoft 365</a> </li> <li> <a aria-label="Microsoft Advertising Business" class="c-uhff-link" href="https://about.ads.microsoft.com" data-m='{"cN":"Footer_MicrosoftAdvertising_nav","id":"n6c4c1c1m1r1a2","sN":6,"aN":"c4c1c1m1r1a2"}'>Microsoft Advertising</a> </li> <li> <a aria-label="Microsoft 365 Copilot Business" class="c-uhff-link" href="https://www.microsoft.com/en-sg/microsoft-365/copilot/copilot-for-work" data-m='{"cN":"Footer_CopilotMicrosoft365_nav","id":"n7c4c1c1m1r1a2","sN":7,"aN":"c4c1c1m1r1a2"}'>Microsoft 365 Copilot</a> </li> <li> <a aria-label="Microsoft Teams Business" class="c-uhff-link" href="https://www.microsoft.com/en-sg/microsoft-teams/group-chat-software" data-m='{"cN":"Footer_Business_Microsoft365_nav","id":"n8c4c1c1m1r1a2","sN":8,"aN":"c4c1c1m1r1a2"}'>Microsoft Teams</a> </li> </ul> </div> <div class="c-uhff-nav-group" data-m='{"cN":"footerNavColumn5_cont","cT":"Container","id":"c5c1c1m1r1a2","sN":5,"aN":"c1c1m1r1a2"}'> <div class="c-heading-4" role="heading" aria-level="2">Developer & IT</div> <ul class="c-list f-bare"> <li> <a aria-label="Developer Center Developer & IT" class="c-uhff-link" href="https://developer.microsoft.com/" data-m='{"cN":"Footer_DeveloperAndIT_DeveloperCenter_nav","id":"n1c5c1c1m1r1a2","sN":1,"aN":"c5c1c1m1r1a2"}'>Developer Center</a> </li> <li> <a aria-label="Documentation Developer & IT" class="c-uhff-link" href="https://learn.microsoft.com/docs/" data-m='{"cN":"Footer_DeveloperAndIT_Documentation_nav","id":"n2c5c1c1m1r1a2","sN":2,"aN":"c5c1c1m1r1a2"}'>Documentation</a> </li> <li> <a aria-label="Microsoft Learn Developer & IT" class="c-uhff-link" href="https://learn.microsoft.com/" data-m='{"cN":"Footer_DeveloperAndIT_MicrosoftLearn_nav","id":"n3c5c1c1m1r1a2","sN":3,"aN":"c5c1c1m1r1a2"}'>Microsoft Learn</a> </li> <li> <a aria-label="Microsoft Tech Community Developer & IT" class="c-uhff-link" href="https://techcommunity.microsoft.com/" data-m='{"cN":"Footer_DeveloperAndIT_MicrosoftTechCommunity_nav","id":"n4c5c1c1m1r1a2","sN":4,"aN":"c5c1c1m1r1a2"}'>Microsoft Tech Community</a> </li> <li> <a aria-label="Azure Marketplace Developer & IT" class="c-uhff-link" href="https://azuremarketplace.microsoft.com/" data-m='{"cN":"Footer_DeveloperAndIT_AzureMarketplace_nav","id":"n5c5c1c1m1r1a2","sN":5,"aN":"c5c1c1m1r1a2"}'>Azure Marketplace</a> </li> <li> <a aria-label="AppSource Developer & IT" class="c-uhff-link" href="https://appsource.microsoft.com/" data-m='{"cN":"Footer_DeveloperAndIT_AppSource_nav","id":"n6c5c1c1m1r1a2","sN":6,"aN":"c5c1c1m1r1a2"}'>AppSource</a> </li> <li> <a aria-label="Microsoft Power Platform Developer & IT" class="c-uhff-link" href="https://www.microsoft.com/en-sg/power-platform" data-m='{"cN":"Footer_DeveloperAndIT_Power Platform_nav","id":"n7c5c1c1m1r1a2","sN":7,"aN":"c5c1c1m1r1a2"}'>Microsoft Power Platform</a> </li> <li> <a aria-label="Visual Studio Developer & IT" class="c-uhff-link" href="https://visualstudio.microsoft.com/" data-m='{"cN":"Footer_DeveloperAndIT_MicrosoftVisualStudio_nav","id":"n8c5c1c1m1r1a2","sN":8,"aN":"c5c1c1m1r1a2"}'>Visual Studio</a> </li> </ul> </div> <div class="c-uhff-nav-group" data-m='{"cN":"footerNavColumn6_cont","cT":"Container","id":"c6c1c1m1r1a2","sN":6,"aN":"c1c1m1r1a2"}'> <div class="c-heading-4" role="heading" aria-level="2">Company</div> <ul class="c-list f-bare"> <li> <a aria-label="Careers Company" class="c-uhff-link" href="https://careers.microsoft.com/" data-m='{"cN":"Footer_Company_Careers_nav","id":"n1c6c1c1m1r1a2","sN":1,"aN":"c6c1c1m1r1a2"}'>Careers</a> </li> <li> <a aria-label="Company news Company" class="c-uhff-link" href="https://news.microsoft.com/en-sg" data-m='{"cN":"Footer_Company_CompanyNews_nav","id":"n2c6c1c1m1r1a2","sN":2,"aN":"c6c1c1m1r1a2"}'>Company news</a> </li> <li> <a aria-label="Privacy at Microsoft Company" class="c-uhff-link" href="https://privacy.microsoft.com/en-sg" data-m='{"cN":"Footer_Company_PrivacyAtMicrosoft_nav","id":"n3c6c1c1m1r1a2","sN":3,"aN":"c6c1c1m1r1a2"}'>Privacy at Microsoft</a> </li> <li> <a aria-label="Investors Company" class="c-uhff-link" href="https://www.microsoft.com/investor/default.aspx" data-m='{"cN":"Footer_Company_Investors_nav","id":"n4c6c1c1m1r1a2","sN":4,"aN":"c6c1c1m1r1a2"}'>Investors</a> </li> <li> <a aria-label="Sustainability Company" class="c-uhff-link" href="https://www.microsoft.com/sustainability/" data-m='{"cN":"Footer_Company_Sustainability_nav","id":"n5c6c1c1m1r1a2","sN":5,"aN":"c6c1c1m1r1a2"}'>Sustainability</a> </li> </ul> </div> </div> </nav> <div class="c-uhff-base"> <a id="locale-picker-link" aria-label="Content Language Selector. Currently set to English (Singapore)" class="c-uhff-link c-uhff-lang-selector c-glyph glyph-world" href="https://www.microsoft.com/en-sg/dynamics-365/locale" data-m='{"cN":"locale_picker(SG)_nav","id":"n7c1c1m1r1a2","sN":7,"aN":"c1c1m1r1a2"}'>English (Singapore)</a> <a data-m='{"id":"n8c1c1m1r1a2","sN":8,"aN":"c1c1m1r1a2"}' href="https://aka.ms/yourcaliforniaprivacychoices" class='c-uhff-link c-uhff-ccpa'> <svg role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 30 14" xml:space="preserve" height="16" width="43"> <title>Your Privacy Choices Opt-Out Icon</title> <path d="M7.4 12.8h6.8l3.1-11.6H7.4C4.2 1.2 1.6 3.8 1.6 7s2.6 5.8 5.8 5.8z" style="fill-rule:evenodd;clip-rule:evenodd;fill:#fff"/> <path d="M22.6 0H7.4c-3.9 0-7 3.1-7 7s3.1 7 7 7h15.2c3.9 0 7-3.1 7-7s-3.2-7-7-7zm-21 7c0-3.2 2.6-5.8 5.8-5.8h9.9l-3.1 11.6H7.4c-3.2 0-5.8-2.6-5.8-5.8z" style="fill-rule:evenodd;clip-rule:evenodd;fill:#06f"/> <path d="M24.6 4c.2.2.2.6 0 .8L22.5 7l2.2 2.2c.2.2.2.6 0 .8-.2.2-.6.2-.8 0l-2.2-2.2-2.2 2.2c-.2.2-.6.2-.8 0-.2-.2-.2-.6 0-.8L20.8 7l-2.2-2.2c-.2-.2-.2-.6 0-.8.2-.2.6-.2.8 0l2.2 2.2L23.8 4c.2-.2.6-.2.8 0z" style="fill:#fff"/> <path d="M12.7 4.1c.2.2.3.6.1.8L8.6 9.8c-.1.1-.2.2-.3.2-.2.1-.5.1-.7-.1L5.4 7.7c-.2-.2-.2-.6 0-.8.2-.2.6-.2.8 0L8 8.6l3.8-4.5c.2-.2.6-.2.9 0z" style="fill:#06f"/> </svg> <span>Your Privacy Choices</span> </a> <noscript> <a data-m='{"id":"n9c1c1m1r1a2","sN":9,"aN":"c1c1m1r1a2"}' href="https://aka.ms/yourcaliforniaprivacychoices" class='c-uhff-link c-uhff-ccpa'> <svg role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 30 14" xml:space="preserve" height="16" width="43"> <title>Your Privacy Choices Opt-Out Icon</title> <path d="M7.4 12.8h6.8l3.1-11.6H7.4C4.2 1.2 1.6 3.8 1.6 7s2.6 5.8 5.8 5.8z" style="fill-rule:evenodd;clip-rule:evenodd;fill:#fff"/> <path d="M22.6 0H7.4c-3.9 0-7 3.1-7 7s3.1 7 7 7h15.2c3.9 0 7-3.1 7-7s-3.2-7-7-7zm-21 7c0-3.2 2.6-5.8 5.8-5.8h9.9l-3.1 11.6H7.4c-3.2 0-5.8-2.6-5.8-5.8z" style="fill-rule:evenodd;clip-rule:evenodd;fill:#06f"/> <path d="M24.6 4c.2.2.2.6 0 .8L22.5 7l2.2 2.2c.2.2.2.6 0 .8-.2.2-.6.2-.8 0l-2.2-2.2-2.2 2.2c-.2.2-.6.2-.8 0-.2-.2-.2-.6 0-.8L20.8 7l-2.2-2.2c-.2-.2-.2-.6 0-.8.2-.2.6-.2.8 0l2.2 2.2L23.8 4c.2-.2.6-.2.8 0z" style="fill:#fff"/> <path d="M12.7 4.1c.2.2.3.6.1.8L8.6 9.8c-.1.1-.2.2-.3.2-.2.1-.5.1-.7-.1L5.4 7.7c-.2-.2-.2-.6 0-.8.2-.2.6-.2.8 0L8 8.6l3.8-4.5c.2-.2.6-.2.9 0z" style="fill:#06f"/> </svg> <span>Your Privacy Choices</span> </a> </noscript> <a data-m='{"id":"n10c1c1m1r1a2","sN":10,"aN":"c1c1m1r1a2"}' href="https://go.microsoft.com/fwlink/?linkid=2259814" class="c-uhff-link c-uhff-consumer"> <span>Consumer Health Privacy</span> </a> <nav aria-label="Microsoft corporate links"> <ul class="c-list f-bare" data-m='{"cN":"Corp links_cont","cT":"Container","id":"c11c1c1m1r1a2","sN":11,"aN":"c1c1m1r1a2"}'> <li id="c-uhff-footer_contactus"> <a class="c-uhff-link" href="https://support.microsoft.com/contactus" data-mscc-ic="false" data-m='{"cN":"Footer_ContactUs_nav","id":"n1c11c1c1m1r1a2","sN":1,"aN":"c11c1c1m1r1a2"}'>Contact Microsoft</a> </li> <li id="c-uhff-footer_privacyandcookies"> <a class="c-uhff-link" href="https://go.microsoft.com/fwlink/?LinkId=521839" data-mscc-ic="false" data-m='{"cN":"Footer_PrivacyandCookies_nav","id":"n2c11c1c1m1r1a2","sN":2,"aN":"c11c1c1m1r1a2"}'>Privacy</a> </li> <li class=" x-hidden" id="c-uhff-footer_managecookies"> <a class="c-uhff-link" href="#" data-mscc-ic="false" data-m='{"cN":"Footer_ManageCookies_nav","id":"n3c11c1c1m1r1a2","sN":3,"aN":"c11c1c1m1r1a2"}'>Manage cookies</a> </li> <li id="c-uhff-footer_termsofuse"> <a class="c-uhff-link" href="https://go.microsoft.com/fwlink/?LinkID=206977" data-mscc-ic="false" data-m='{"cN":"Footer_TermsOfUse_nav","id":"n4c11c1c1m1r1a2","sN":4,"aN":"c11c1c1m1r1a2"}'>Terms of use</a> </li> <li id="c-uhff-footer_trademarks"> <a class="c-uhff-link" href="https://go.microsoft.com/fwlink/?linkid=2196228" data-mscc-ic="false" data-m='{"cN":"Footer_Trademarks_nav","id":"n5c11c1c1m1r1a2","sN":5,"aN":"c11c1c1m1r1a2"}'>Trademarks</a> </li> <li id="c-uhff-footer_aboutourads"> <a class="c-uhff-link" href="https://choice.microsoft.com" data-mscc-ic="false" data-m='{"cN":"Footer_AboutourAds_nav","id":"n6c11c1c1m1r1a2","sN":6,"aN":"c11c1c1m1r1a2"}'>About our ads</a> </li> <li>© Microsoft 2024</li> </ul> </nav> </div> </footer> <script id="uhf-footer-ccpa"> const globalPrivacyControlEnabled = navigator.globalPrivacyControl; const GPC_DataSharingOptIn = (globalPrivacyControlEnabled) ? false : checkThirdPartyAdsOptOutCookie(); function checkThirdPartyAdsOptOutCookie() { try { const ThirdPartyAdsOptOutCookieName = '3PAdsOptOut'; var cookieValue = getCookie(ThirdPartyAdsOptOutCookieName); return cookieValue != 1; } catch { return true; } } function getCookie(cookieName) { var cookieValue = document.cookie.match('(^|;)\\s*' + cookieName + '\\s*=\\s*([^;]+)'); return (cookieValue) ? cookieValue[2] : ''; } </script> </div> </div> </div> <script src="https://wcpstatic.microsoft.com/mscc/lib/v2/wcp-consent.js"></script><script src="https://www.microsoft.com/onerfstatics/marketingsites-eas-prod/shell/_scrf/js/themes=default/54-af9f9f/d4-fb1f57/e1-a50eee/e7-954872/d8-97d509/f0-251fe2/46-be1318/77-04a268/11-240c7b/63-077520/a4-34de62/f9-a5b2ce/db-bc0148/dc-7e9864/6d-c07ea1/6f-dafe8c/f6-aa5278/73-a24d00/6d-1e7ed0/b7-cadaa7/c4-898cf2/ca-40b7b0/4e-ee3a55/3e-f5c39b/c3-6454d7/f9-7592d3/d0-e64f3e/92-10345d/79-499886/7e-cda2d3/58-ab4971/ca-108466/e0-3c9860/de-884374/1f-100dea/33-abe4df/2b-8e0ae6?ver=2.0&_cf=02242021_3231&iife=1"></script> </div> </div> </div> <link rel="stylesheet" href="/etc.clientlibs/onecloud/clientlibs/reimagine/clientlib-reimagine-base.min.ACSHASH81b1ef0c4a6b80454291234fcd6e45b0.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/cascade.component.authoring/clientlibs/clientlib-reimagine-base.min.ACSHASH81b1ef0c4a6b80454291234fcd6e45b0.css" type="text/css"> <script src="/etc.clientlibs/onecloud/clientlibs/reimagine/clientlib-reimagine-base.min.ACSHASH08c5f9cb4220e78ff920dae3a7a8ed53.js"></script> <script src="/etc.clientlibs/cascade.component.authoring/clientlibs/clientlib-reimagine-base.min.ACSHASH2b143bed0ff34bc70bc0703346f70e08.js"></script> <script src="/etc.clientlibs/onecloud/clientlibs/clientlib-click-group-telemetry.min.ACSHASHf25fec6821f63d701a6b6291a4011894.js"></script> <script src="/etc.clientlibs/microsoft/clientlibs/clientlib-httpclient.min.ACSHASH5ee9e4e4e0a5fd39092e63d2d102b12b.js"></script> <script src="/etc.clientlibs/cascade.component.authoring/clientlibs/clientlib-cookieconsent.min.ACSHASH96f0c5b1219e39b8788028f5c17a5ad9.js"></script> <script src="/etc.clientlibs/onecloud/clientlibs/clientlib-cookievalidator.min.ACSHASH3db5cf9fd3fab92b3889302c8de78d1b.js"></script> <script src="/etc.clientlibs/microsoft/components/structure/page/clientlibs/featurecontrol.min.ACSHASHc22ea5b46f3fcad90da0abcc0a3f73d4.js"></script> <div id='customFeatureControl' enabledFeatures="contentbackfillgenerate,esiproductcards,feature-controlled-mwf,uhf-ms-io-endpoint,uhf-esi-cv,uhf-esi-cache,fraud-greenid,contentsquare,mediapixel,holiday-themer,lazyload-static-components,clientlibDefer,upsellEnabled,contentbackfillpkgdelete,healthcheck,contentbackfillhttpgenerate,perf-tracker-1ds,dynamic-bundle,cvIncrementer,tentingEnabled,chatCookiesImplemented,alertCountDownWithoutServerTime,pdpDynamicRendering,bundlesDynamicRendering,contentbackfillmetadatachangesvideo,contentbackfillmetadatachangesnonvideo,listDynamicRendering,experimentation-without-personalization,generic-list-importer,combinedUHF,cvCallEnabled,m365ProductCatalog,support-unsupported-locales,deferClickTale,videoLazyLoad,prefetchFontsEnabled,enable-code-isolation,imageLinkTag,fetchPriority,contentIngestionAgent,enableClickgroupTelemetry,imageLazyLoad,contentIngestionAgent-dispatcher2westus2Agent,isCacheControlFeatureEnabled,feature-controlled-content-card,lcpPrioritizationPhase1,ocReimagineTelemetry,deferScriptsEnabled,lcpPrioritizationPhase2,ocReimagineSlotNumberTelemetry,contentIngestionAgent-dispatcher1westus2Agent,ocReimagineComponentNameTelemetry,ocReimagineTemplateNameTelemetry,ptePhase1,extended-html-minification-sites,dynamicPrice,gl-auto-config,displayV35Toggle,chatCustomEndpoint,enableBoostPersonalization,ocReimagineTelemetryTemplateNameSwap,enableEmailConnector,enable-eventingService,ocReimagineAIAssistant,acsPMEFeatureEnabled,ocReimagineCustomerApiUrl,ocReimagineCustomerFilterApiUrl"></div> <div class='oneds-config' data-instrumentationkey='ccf6bbadba394a22800f5bbb98de9945-d6824c7a-33c5-4410-a4b7-821ec682032c-7570' data-isenabled='true' data-env='prod' data-market='en-sg' data-pageName='Customer Insights and Journeys | Microsoft Dynamics 365' data-urlCollectQuery='true' data-urlCollectHash='false' data-autoCapturelineage='false' data-autoCaptureresize='false' data-autoCapturescroll='false' data-initialize1DSEventName="none" data-tenantName='bade' data-tenantTitle='Brand, Advocacy, Digital and Experiences' data-tenantDomain='microsoft' data-tenantSiteName='microsoft' data-tenantNameProperty='tenantName' data-tenantTitleProperty='tenantTitle' data-tenantDomainProperty='tenantDomain' data-tenantSiteNameProperty='tenantSiteName' data-max1DSInitializeDelayInSeconds='1'> </div> <script src="/etc.clientlibs/microsoft/components/structure/page/clientlibs/custom-oneds.min.ACSHASHc3aec3d03bc5447975e3ee25b53f6c32.js"></script> <script id="onecloud-body-script" type="text/javascript" src="/msonecloudapi/assets/msocbody.js" async></script> <link rel="stylesheet" href="/etc.clientlibs/onecloud/clientlibs/clientlib-chat.min.ACSHASHfa6f56b2d3037982772378233706c9af.css" type="text/css"> <meta name="chat-default-config" value='{"checkForAgentAvailability":"false","srcFmt":"https://publisher.liveperson.net/iframe-le-tag/iframe-cs.html?lpsite={0}&lpsection={1}&buttons=hiddenchat","innerContainerId":"lp-iframe-container","siteId":"60270350","topic":"Office365","suppressProactive":"false","domainUrl":"https://publisher.liveperson.net"}'/> <meta name="chat-default-locale-chat" value="{"market":"en-sg","checkForAgentAvailability":"false","suppressProactive":"false"}"/> <meta name="chat-default-site-type-chat" value="{}"/> <meta name="chat-specific-site-type-locale-chat" value="{}"/> <meta name="chat-invite-template" value='<style> .ow-link-wrapper #chatEngagement{ height: 35px; bottom: 0!important; } .ow-pro-c-body { background-color: #d5d5d5; padding-block-end: 100%; } .ow-pro-c-container-modal { position: fixed; right: 60px; bottom: 50px; z-index: 10040; height: 355px; width: 355px; /* background: #243A5E; */ background-image: linear-gradient(#1278D4 170px, 170px, white 355px 170px); box-shadow: 0px 5px 20px rgba(0, 0, 0, 0.15); } .ow-pro-c-button-container { display: flex; justify-content: flex-end; } .ow-pro-c-close-button { height: 20px; width: 20px; display: flex; margin-block-start: 16px; margin-inline-end: 20px; background: none; border: none; color: #FFFFFF; } .ow-pro-c-h-text, .ow-pro-c-h-text-var-2 { color: #FFFFFF; font-size: 29px; margin-block-start: 0px; text-align: center; } .ow-pro-c-h-text { margin-block-start: 0px; } .ow-pro-c-h-text-var-2 { margin-block-start: 28px; } .ow-pro-c-p-text { color:#FFFFFF; font-size: 16px; margin-block-start: 16px; text-align: center; } .ow-pro-c-image-container { text-align: center; flex-direction: column; } .ow-pro-c-image { height: 75px; width: 75px; margin-block-start: 22px; border-radius: 50%; } button.ow-pro-c-chat-button { margin-block-start: 26px; } .ow-pro-c-button-glyph-container { display: flex; background: none; border: none; margin-block-start: 20px; } .ow-pro-c-no-button { font-size: 16px; font-family: 'Segoe UI'; } .ow-pro-c-no-button.c-glyph { margin-inline-start: 5px; margin-block-start: 2px; } .ow-pro-c-container-modal-var-2 { position: fixed; right: 60px; top: 50%; transform: translateY(-50%); z-index: 10040; height: 355px; width: 355px; background-color: #243A5E; box-shadow: 0px 5px 20px rgba(0, 0, 0, 0.15); } .ow-pro-c-d-flex { display: flex; align-items: center; } .ow-link-wrapper button.ow-pro-c-chat-button-var-2 { background: #ffffff; margin-block-start: 30px; } .ow-link-wrapper button.ow-pro-c-chat-button-var-2:focus:not(.x-hidden-focus) { background: #e5e5e5; } button.c-button.f-primary{ color: #fff!important; background: #0067b8!important; } button.c-button.f-primary:hover{ color: #fff; background: #4e596b; } .ow-pro-c-image-container .c-glyph.glyph-cancel:before{ font-size: 15px; position: relative; top: 1px; } .ow-pro-c-image-container ul {list-style: none; padding-left: 0;} </style> <div class="ow-pro-c-container-modal proactive-chat-hidden" id="proactive-chat-dialog"> <div class="ow-pro-c-button-container"> <button class="ow-pro-c-close-button c-glyph glyph-cancel" aria-label="{{chat-disengagement.aria-label}}" data-bi-cn="Chat_invite_decline" data-bi-bhvr="15" onclick="(window.chatInst.getProactiveChat()).toggle(false)" ></button> </div> <div class="ow-headinghelper-2 ow-pro-c-h-text">{{module.heading}}</div> <div class="c-button f-primary ow-pro-c-p-text"> {{chat-engagement.prompt}} </div> <div class="ow-pro-c-image-container ow-pro-c-d-flex"> <img src="{{module.img-src}}" alt="{{module.img-alt-txt}}" class="ow-pro-c-image" /> <ul data-cta-count="1"> <li class="ow-link-wrapper"> <button id="chatEngagement" aria-label="{{chat-engagement-aria-label}}" class="c-button f-primary ow-pro-c-chat-button" data-bi-cn="Chat_invite_accept" data-bi-bhvr="180" > <span> {{chat-engagement.btn-txt}} </span> </button> </li> </ul> <button id="chatDisengagement" class="ow-pro-c-button-glyph-container ow-pro-c-d-flex" aria-label="{{chat-disengagement.aria-label}}" data-bi-cn="Chat_invite_decline" data-bi-bhvr="15" > <div class="ow-pro-c-no-button">{{chat-disengagement.btn-txt}}</div> <div class="ow-pro-c-no-button c-glyph glyph-cancel"></div> </button> </div> </div>'/> <meta name="chat-oc-opts" value='{"chatDialogDescription": "chat with sales window", "isChatDisabled": "", "siteType": "dynamics365", "disableProactiveChat": "false", "debugHostNames": ["localhost", "sites-author.adobeppe.microsoft.com"]}'/> <script src="/etc.clientlibs/onecloud/clientlibs/clientlib-chat.min.ACSHASHb2193ee3d1a572c4de0275bb103c5293.js"></script> <script src="/etc.clientlibs/onecloud/clientlibs/clientlib-market-layer.min.ACSHASH551a5d1b5ebf715e3f78c311a57fa1d7.js"></script> <link rel="stylesheet" href="/etc.clientlibs/onecloud/clientlibs/clientlib-contact-sales.min.ACSHASH4a1a21c1176e98acf994a206329519ba.css" type="text/css"> <script src="/etc.clientlibs/onecloud/clientlibs/clientlib-contact-sales.min.ACSHASHbf8bebdf5d622f993d074a7e2534fe88.js"></script> <section id="oc-contact-sales"> <div class="position-fixed bottom-center sm-right-center ocr-contact-sales" data-bi-an="ContactSales_Widget" data-mount="contact-sales"> <div class="mobile-close-button-wrapper"> <button class="btn collapse collapse-contact-sales text-blue border-blue depth-8-dark glyph-append glyph-append-cancel float-right bg-white mobile-close-button" data-bi-bhvr="8" data-bi-cn="ContactSales_Close" data-target=".collapse-contact-sales, .contact-sales-widget, .collapse-me" aria-label="Close the Chat and Contact Sales Widget" href="#" data-mount="multi-collapse" aria-expanded="false"> Close </button> </div> <ul class="rounded-lg depth-8-dark list-unstyled m-0 bg-blue"> <li class="align-items-center pr-g pl-1 py-1 contact-sales-widget"> <div class="h-100 align-self-start collapse-me show"> <button class="btn glyph-prepend p-3 d-flex justify-content-center btn-glyph-only glyph-prepend-mail bg-transparent text-white" data-bi-bhvr="7" data-bi-cn="ContactSales_ContactUs_Widget_Icon" data-target=".collapse-contact-sales, .contact-sales-widget, .collapse-me" aria-label="Contact us" href="#" data-mount="multi-collapse" aria-expanded="false"> </button> </div> <div class="h-100 align-self-start collapse-me collapse"> <span class="btn glyph-prepend p-3 d-flex justify-content-center btn-glyph-only glyph-prepend-mail bg-transparent text-white" aria-hidden="true"></span> </div> <div class="collapse h-100 collapse-me pr-3 pl-2"> <div class="contact-sales-link"> <a class="cta text-white text-nowrap null null null null null null" role=" " data-target=", .contact-sales-widget, .collapse-me" aria-label="Contact us" href="https://go.microsoft.com/fwlink/?linkid=2248458&clcid=0x4809" data-isautoappendreferrer="true" data-bi-bhvr="124" data-bi-cn="ContactSales_ContactUs_Widget"> Contact us </a> </div> </div> </li> </ul> </div> </section> <script type="text/javascript" src="/etc.clientlibs/cascade.component.authoring/clientlibs/clientlib-greenid.min.ACSHASH383b23d12df0d9265d7569a7102c2f96.js" async></script> </div> </body> </html>