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data-m='{"cN":"GlobalNav_More_PCsAndDevices_Accessories_nav","id":"n1c4c11c2c1c9c3m1r1a1","sN":1,"aN":"c4c11c2c1c9c3m1r1a1"}'>Accessories</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c12c2c1c9c3m1r1a1","sN":12,"aN":"c2c1c9c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_81-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn1c12c2c1c9c3m1r1a1","sN":1,"aN":"c12c2c1c9c3m1r1a1"}'>Entertainment</span> <button id="uhf-navbtn-shellmenu_81-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c12c2c1c9c3m1r1a1","sN":2,"aN":"c12c2c1c9c3m1r1a1"}'>Entertainment</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_81-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_XboxGamePassUltimate_cont","cT":"Container","id":"c3c12c2c1c9c3m1r1a1","sN":3,"aN":"c12c2c1c9c3m1r1a1"}'> <a id="shellmenu_82" class="js-subm-uhf-nav-link" 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href="https://www.microsoft.com/en-sg/store/games/windows?icid=CNavGamesWindowsGames" data-m='{"cN":"GlobalNav_More_Entertainment_PCGames_nav","id":"n1c5c12c2c1c9c3m1r1a1","sN":1,"aN":"c5c12c2c1c9c3m1r1a1"}'>PC games</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_WindowsDigitalGames_cont","cT":"Container","id":"c6c12c2c1c9c3m1r1a1","sN":6,"aN":"c12c2c1c9c3m1r1a1"}'> <a id="shellmenu_85" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-sg/store/games/windows?icid=TopNavWindowsGames" data-m='{"cN":"GlobalNav_More_Entertainment_WindowsDigitalGames_nav","id":"n1c6c12c2c1c9c3m1r1a1","sN":1,"aN":"c6c12c2c1c9c3m1r1a1"}'>Windows digital games</a> </li> </ul> </li> <li class="f-sub-menu js-nav-menu nested-menu" data-m='{"cT":"Container","id":"c13c2c1c9c3m1r1a1","sN":13,"aN":"c2c1c9c3m1r1a1"}'> <span id="uhf-navspn-shellmenu_86-span" style="display:none" f-multi-parent="true" aria-expanded="false" 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data-appid='10fa57ef-4895-4ab2-872c-8c3613d4f7fb' data-appcallbackurl='https://www.microsoft.com/cascadeauth/account/signin-oidc' data-accountconstraint='0' data-apigeneration='GEN2' data-silentauthrequirereload='false' data-silentauthaction='aadfirst'></div> <div class='userInfo-config' data-userInfoUrl='/cascadeauth/api/dynamics/v1/account/userinfo' data-userInfoTimeoutMS='1000' data-retryDelayMS='2000' data-maxRetryAttempt='3'></div> <script src="/etc.clientlibs/microsoft/components/content/universalheader/v1/universalheader/clientlibs/site.min.ACSHASH1dabd5cc3f7b68c178b59ea74dc62947.js"></script> </div> <div class="layout-container responsivegrid aem-GridColumn aem-GridColumn--default--12" data-component-id="28134f1ee1370eee417bc52d1ed0a717"> <main class="microsoft-template-layout-container" tabindex="-1"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 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src="/etc.clientlibs/onecloud/components/content/market-selector/v1/market-selector/clientlibs/sites/base.min.ACSHASH42fffab3acd04ea132f8c11d5e26059f.js"></script> </div> </div> </div></div> <div class="layout-container responsivegrid aem-GridColumn aem-GridColumn--default--12" data-component-id="51e927945f39700e952adb9bd3dc97e7"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 grid-image-layout-container-uidf720 heading-bg-color-layout-container-uidf720" data-automation-test-id="layout-container-uidf720"> <style data-automation-test-id="headingColor-layout-container-uidf720"> .heading-bg-color-layout-container-uidf720{ background-color: !important; } </style> <div class="container" id="layout-container-uidf720" data-componentName="layout-container-uidf720"> <div class="feature aem-GridColumn aem-GridColumn--default--12" data-component-id="d6a4227ba17e2a4594392d6d0fe450de" oc-component-name="feature"> <section data-mount="m365-feature" data-image-first="false" data-viewport-target="XS" data-oc="oc3c16" id="feature-oc3c16a"> <div class="card mx-ng mx-md-0 "> <div class="row no-gutters style-utility-dded4cc2-b11d-4160-ba32-b9431049cce1-oc-aem-bg-color-picker oc-aem-feature-bg-color-picker-feature-oc3c16a material-surface justify-content-center"> <style> .oc-aem-feature-bg-color-picker-feature-oc3c16a { background-color: #ffffff!important;; } </style> <div class="d-flex col-md"> <div class="card-body p-4 p-md-5"> <div class="mb-0 "> </div> <h1 class="h2 "> Dynamics 365 support </h1> <div class="mb-3 "> <script src="/etc.clientlibs/onecloud/clientlibs/clientlib-product-pricing.min.ACSHASH4ab0eedab0ba9025faa176c16f80b8b4.js"></script> <link rel="stylesheet" href="/etc.clientlibs/onecloud/clientlibs/clientlib-product-pricing.min.ACSHASH2add065651afb45e8c80967dd7b86a41.css" type="text/css"> <div data-oc-token-text> <span class="base mb-0">Access Dynamics聽365 standard support and browse additional support options and pricing.</span> </div> </div> <div class="text-center text-md-left"> </div> </div> </div> <div class="col-md-6"> <link rel="stylesheet" href="/etc.clientlibs/onecloud/components/content/image/v1/image/clientlibs.min.ACSHASH4402231c6c651d105bb28a0781aa644e.css" type="text/css"> <img class="card-img lazyload blur-up lazypreload img-object-cover " alt height="400" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Hero-15?resMode=sharp2&op_usm=1.5,0.65,15,0&hei=400&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Hero-15?resMode=sharp2&op_usm=1.5,0.65,15,0&hei=800&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/Hero-15?resMode=sharp2&op_usm=1.5,0.65,15,0&hei=400&qlt=100&fit=constrain"/> </div> </div> </div> </section> <script src="/etc.clientlibs/microsoft/components/content/feature/v1/feature/clientlibs/site.min.ACSHASH348b07e6e2c5729e9e932ba2765bdf43.js"></script> <script src="/etc.clientlibs/microsoft/components/content/dynamic-feature/v1/dynamic-feature/clientlibs/site.min.ACSHASH37b952122cee4823c81ab365efd9779f.js"></script> </div> </div> </div></div> <div class="layout-container responsivegrid my-6 aem-GridColumn aem-GridColumn--default--12" data-component-id="51e927945f39700e952adb9bd3dc97e7"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 grid-image-layout-container-uid4e19 heading-bg-color-layout-container-uid4e19" data-automation-test-id="layout-container-uid4e19"> <style data-automation-test-id="headingColor-layout-container-uid4e19"> .heading-bg-color-layout-container-uid4e19{ background-color: !important; } </style> <div class="container" id="layout-container-uid4e19" data-componentName="layout-container-uid4e19"> <div data-component-id="7d035e44732558122f71f786dbc90344" class="sku-cards grid g-col-12 g-start-1 aem-GridColumn aem-GridColumn--default--12" oc-component-name="sku-cards"> <link rel="stylesheet" href="/etc.clientlibs/onecloud/components/content/sku-cards/v1/sku-cards/clientlibs.min.ACSHASH08e6f3b12c75642db0ae1de02e5c8809.css" type="text/css"> <div class="oc-shared-pricing-data d-none" oc-tax-disclaimer="Price does not include GST." Success="The version of Microsoft 365 is not available in your country/region. Visit <a href="https://go.microsoft.com/fwlink/p/?LinkID=506577" target="_self">Microsoft Store</a> to find out which versions of Microsoft 365 are available in your country/region." DisplayUnit="{"CFQ7TTC0LF8S":"user/month","CFQ7TTC0R53R":"user/month"}" NotFound="The version of Microsoft 365 is not available in your country/region. Visit <a href="https://go.microsoft.com/fwlink/p/?LinkID=506577" target="_self">Microsoft Store</a> to find out which versions of Microsoft 365 are available in your country/region."></div> <div class="d-contents" data-ajax-endpoint="https://www.microsoft.com/msonecloudapi/m365/product/price" data-product-request="&v=4&llcc=en-SG&q=a0c4p0_pidcfq7ttc0r53r_skuid0001_r2p1%2Ca0c4p0_pidcfq7ttc0lf8s_skuid0002_r2p1&" data-oc-market-selector data-mount="pricing-container" data-oc="oce3b7" id="sku-cards-oce3b7"> <div class="sku-row-3 grid g-col-12 g-start-1 mb-4"> <div class="sku-card g-col-12 g-start-1 g-col-sm-10 g-start-sm-2" data-ajax-endpoint="https://www.microsoft.com/msonecloudapi/m365/product/price" data-product-request="&v=4&llcc=en-SG&q=a0c4p0_pidcfq7ttc0lgzt_skuid0001_r2p1&" data-sku-request="a0c4p0_pidcfq7ttc0lgzt_skuid0001_r2p1" data-oc-market-selector data-mount="pricing-container" data-oc="oc231f" id="sku-card-oc231f"> <div class="rounded-xl depth-16 material-none material-none material-none material-none g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-1 g-start-xl-3 card" aria-hidden="true" role="presentation"> </div> <div class="sku-header px-4 py-3 mb-2 rounded-xl border-bottom-radius-0 text-center g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-1 g-start-xl-3 bg-primary"> <div class="font-weight-semibold mb-0"><div style="text-align: left;">Standard</div></div> </div> <div class="sku-title oc-product-title px-4 text-center g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-1 g-start-xl-3"> <h2 class="h3 text-left pt-2 pt-4 pb-4 " id="x8ea4fe36464949aaaea725700ceb464d"> Included with any Dynamics 365 purchase </h2> </div> <div data-oc-product="purchase Success" class="sku-desc px-4 text-center g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-1 g-start-xl-3"> </div> <div data-oc-product="purchase main Success" class="sku-card-price px-4 text-center g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-1 g-start-xl-3"> </div> <div data-oc-product="purchase Success" class="sku-card-link px-4 mb-4 text-center g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-1 g-start-xl-3"> <div class="d-contents" data-available-classes="d-contents" data-unavailable-classes="d-none" data-product-price-override="false"> <div class="w-col-7 w-md-col-10 mx-auto"> <div class=" link-group link-group-col-1"> </div> </div> </div> </div> <div class="d-contents"> <div class="sku-body-cards px-4 g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-1 g-start-xl-3"> <div> <div class="card h-100" data-oc="oc1ed8" id="content-card-vertical-oc1ed8"> <div class="card-body pt-3"> <div data-oc-token-text> <p>Best for businesses operating a simple environment or using a full-service partner</p> <ul> <li>Get support for聽<a href="https://go.microsoft.com/fwlink/?linkid=2257507" target="_blank" class="ms-rte-link">finance and operations apps</a></li> <li>Get support for聽<a href="https://go.microsoft.com/fwlink/?linkid=2257191" target="_blank" class="ms-rte-link">customer engagement apps</a></li> </ul> </div> </div> <div class="card-footer pt-3 pb-4"> </div> </div> </div> </div> <div class="sku-body-primary px-4 g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-1 g-start-xl-3 "> </div> <div class="sku-body-secondary px-4 g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-1 g-start-xl-3"> </div> </div> <div class="sku-footer pt-3 px-4 pb-4 g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-1 g-start-xl-3"> <div class="layout-container responsivegrid" data-component-id="51e927945f39700e952adb9bd3dc97e7"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 grid-image-layout-container-uidc115 heading-bg-color-layout-container-uidc115" data-automation-test-id="layout-container-uidc115"> <style data-automation-test-id="headingColor-layout-container-uidc115"> .heading-bg-color-layout-container-uidc115{ background-color: !important; } </style> <div class="container" id="layout-container-uidc115" data-componentName="layout-container-uidc115"> <div class="divider-component aem-GridColumn aem-GridColumn--default--12" data-component-id="596e5fa739d15607c6adc6715f1e064e"> <hr/> </div> </div> </div></div> </div> </div> <div class="sku-card g-col-12 g-start-1 g-col-sm-10 g-start-sm-2" data-product-id="CFQ7TTC0R53R" data-ajax-endpoint="https://www.microsoft.com/msonecloudapi/m365/product/price" data-product-request="&v=4&llcc=en-SG&q=a0c4p0_pidcfq7ttc0r53r_skuid0001_r2p1&" data-sku-request="a0c4p0_pidcfq7ttc0r53r_skuid0001_r2p1" data-oc-market-selector data-mount="pricing-container" data-oc="ocac04" id="sku-card-ocac04"> <div class="rounded-xl depth-16 material-card g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-5 g-start-xl-6 card" aria-hidden="true" role="presentation"> </div> <div class="sku-header px-4 py-3 mb-2 rounded-xl border-bottom-radius-0 text-center g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-5 g-start-xl-6 bg-primary"> <div class="font-weight-semibold mb-0"><div style="text-align: left;">Professional Direct (Available in English only)</div></div> </div> <div class="sku-title oc-product-title px-4 text-center g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-5 g-start-xl-6"> <h6 class="h6 sr-only pt-2 pt-4 pb-4 " id="x358a54d83d3240f2b2ce209a867e79f7"> <span class="oc-title">Professional Direct Support</span> </h6> </div> <div data-oc-product="purchase Success" class="sku-desc px-4 text-center g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-5 g-start-xl-6"> </div> <div data-oc-product="purchase main Success" class="sku-card-price px-4 text-center g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-5 g-start-xl-6"> <div class="d-contents" data-available-classes="d-contents" data-unavailable-classes="d-none" data-product-price-override="false"> <div data-oc-product="purchase Success"> <p class="d-none" data-discounted-classes="sr-only" data-discounted-text-template="Originally starting from %{msrpPrice} now starting from %{listPrice}" data-undiscounted-classes="d-none"> Originally starting from USD$9.00 now starting from USD$9.00 </p> <p class="font-weight-normal h2 mb-0" data-discounted-attrs="aria-hidden:true" data-undiscounted-attrs="aria-hidden:false"> <span class="oc-msrp-price text-line-through text-muted d-none" data-undiscounted-classes="d-none"> USD$9.00 </span> <span class="oc-list-price font-weight-semibold text-primary"> USD$9.00 </span> </p> <p class=" small">user/month</p> <div data-oc-shared-data="oc-tax-disclaimer"> <p></p> </div> </div> </div> <div data-oc-product='not-available' data-available-classes="d-none" data-unavailable-classes="d-contents"> <p></p> </div> </div> <div data-oc-product="purchase Success" class="sku-card-link px-4 mb-4 text-center g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-5 g-start-xl-6"> <div class="d-contents" data-available-classes="d-contents" data-unavailable-classes="d-none" data-product-price-override="false"> <div class="w-col-7 w-md-col-10 mx-auto"> <div class=" link-group link-group-col-1"> </div> </div> </div> </div> <div class="d-contents"> <div class="sku-body-cards px-4 g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-5 g-start-xl-6"> <div> <div class="card h-100" data-oc="ocdb8e" id="content-card-vertical-ocdb8e"> <div class="card-body pt-3"> <div data-oc-token-text> <p>Best for businesses with a continuously operating production environment requiring faster response times and access to experts for advisory and escalation services</p> </div> </div> <div class="card-footer pt-3 pb-4"> </div> </div> </div> </div> <div class="sku-body-primary px-4 g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-5 g-start-xl-6 "> </div> <div class="sku-body-secondary px-4 g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-5 g-start-xl-6"> </div> </div> <div class="sku-footer pt-3 px-4 pb-4 g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-5 g-start-xl-6"> <div class="layout-container responsivegrid" data-component-id="51e927945f39700e952adb9bd3dc97e7"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 grid-image-layout-container-uid7f40 heading-bg-color-layout-container-uid7f40" data-automation-test-id="layout-container-uid7f40"> <style data-automation-test-id="headingColor-layout-container-uid7f40"> .heading-bg-color-layout-container-uid7f40{ background-color: !important; } </style> <div class="container" id="layout-container-uid7f40" data-componentName="layout-container-uid7f40"> <div class="divider-component aem-GridColumn aem-GridColumn--default--12" data-component-id="596e5fa739d15607c6adc6715f1e064e"> <hr/> </div> <div class="areaheading aem-GridColumn aem-GridColumn--default--12" data-component-id="54a8759731545a237e6d9c861d7dd0a3" oc-component-name="areaheading"> <div class=" area-heading " data-oc="oca65e" id="areaheading-oca65e"> <div class="row "> <div class="col-12 col-md-8 "> </div> <div class="col-12 col-md-8 col-xl-6 "> <div class=" link-group mt-3"> <a data-bi-cn="Buy now" data-bi-ecn="Buy now" data-bi-ct="button" data-bi-pa="body" data-bi-bhvr="0" data-bi-tags="{"BiLinkName":"buynow1"}" class="btn btn-outline-dark bg-white btn " data-target="https://go.microsoft.com/fwlink/?linkid=871950&clcid=0x4809&culture=en-sg&country=sg" aria-label="Buy now Professional Direct Professional Direct Support" data-regenerate-fwlink="true" role=" " target="_blank" href="https://go.microsoft.com/fwlink/?linkid=871950&clcid=0x4809&culture=en-sg&country=sg"> Buy now </a> </div> </div> </div> </div> <script src="/etc.clientlibs/onecloud/components/content/areaheading/v1/areaheading/clientlibs/site.min.ACSHASHf3ce0716faf38b81e39f92e91d6f05dc.js"></script> </div> </div> </div></div> </div> </div> <div class="sku-card g-col-12 g-start-1 g-col-sm-10 g-start-sm-2" data-ajax-endpoint="https://www.microsoft.com/msonecloudapi/m365/product/price" data-product-request="&v=4&llcc=en-SG&q=a0c4p0_pidcfq7ttc0lf8r_skuid0001_r2p1&" data-sku-request="a0c4p0_pidcfq7ttc0lf8r_skuid0001_r2p1" data-oc-market-selector data-mount="pricing-container" data-oc="oc6e58" id="sku-card-oc6e58"> <div class="rounded-xl depth-16 material-card g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-9 g-start-xl-9 card" aria-hidden="true" role="presentation"> </div> <div class="sku-header px-4 py-3 mb-2 rounded-xl border-bottom-radius-0 text-center g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-9 g-start-xl-9 bg-primary"> <div class="font-weight-semibold mb-0"><div style="text-align: left;">Unified Enterprise<span class="base mb-0"></span></div></div> </div> <div class="sku-title oc-product-title px-4 text-center g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-9 g-start-xl-9"> <h2 class="h3 text-left pt-2 pt-4 pb-4 " id="x3e16c01d77324dcdbb83d9d0d95ecc8f"> Custom鈥攃ontact your sales representative for pricing </h2> </div> <div data-oc-product="purchase Success" class="sku-desc px-4 text-center g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-9 g-start-xl-9"> </div> <div data-oc-product="purchase main Success" class="sku-card-price px-4 text-center g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-9 g-start-xl-9"> </div> <div data-oc-product="purchase Success" class="sku-card-link px-4 mb-4 text-center g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-9 g-start-xl-9"> <div class="d-contents" data-available-classes="d-contents" data-unavailable-classes="d-none" data-product-price-override="false"> <div class="w-col-7 w-md-col-10 mx-auto"> <div class=" link-group link-group-col-1"> </div> </div> </div> </div> <div class="d-contents"> <div class="sku-body-cards px-4 g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-9 g-start-xl-9"> <div> <div class="card h-100" data-oc="occc9f" id="content-card-vertical-occc9f"> <div class="card-body pt-3"> <div data-oc-token-text> <p>Best for businesses that need comprehensive end-to-end support for the entire organization, covering all Microsoft technologies</p> </div> </div> <div class="card-footer pt-3 pb-4"> </div> </div> </div> </div> <div class="sku-body-primary px-4 g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-9 g-start-xl-9 "> </div> <div class="sku-body-secondary px-4 g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-9 g-start-xl-9"> </div> </div> <div class="sku-footer pt-3 px-4 pb-4 g-col-12 g-start-1 g-col-md-4 g-col-xl-3 mr-xl-6 ml-xl-n6 g-start-md-9 g-start-xl-9"> <div class="layout-container responsivegrid" data-component-id="51e927945f39700e952adb9bd3dc97e7"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 grid-image-layout-container-uidfe29 heading-bg-color-layout-container-uidfe29" data-automation-test-id="layout-container-uidfe29"> <style data-automation-test-id="headingColor-layout-container-uidfe29"> .heading-bg-color-layout-container-uidfe29{ background-color: !important; } </style> <div class="container" id="layout-container-uidfe29" data-componentName="layout-container-uidfe29"> <div class="divider-component aem-GridColumn aem-GridColumn--default--12" data-component-id="596e5fa739d15607c6adc6715f1e064e"> <hr/> </div> <div class="areaheading aem-GridColumn aem-GridColumn--default--12" data-component-id="54a8759731545a237e6d9c861d7dd0a3" oc-component-name="areaheading"> <div class=" area-heading " data-oc="oc0bae" id="areaheading-oc0bae"> <div class="row "> <div class="col-12 col-md-8 "> </div> <div class="col-12 col-md-8 col-xl-6 "> <div class=" link-group mt-3"> <a data-bi-cn="Learn more" data-bi-ecn="Learn more" data-bi-ct="button" data-bi-pa="body" data-bi-bhvr="0" data-bi-tags="{"BiLinkName":"learnmore1"}" class="btn btn-outline-dark bg-white btn " data-target="https://go.microsoft.com/fwlink/?linkid=872277&clcid=0x4809&culture=en-sg&country=sg" aria-label="Learn more Unified Enterprise Custom contact your sales representative for pricing" data-regenerate-fwlink="true" role=" " target="_blank" href="https://go.microsoft.com/fwlink/?linkid=872277&clcid=0x4809&culture=en-sg&country=sg"> Learn more </a> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> </div> </div> </div> </div> </div></div> <div class="layout-container responsivegrid aem-GridColumn aem-GridColumn--default--12" data-component-id="51e927945f39700e952adb9bd3dc97e7"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 grid-image-layout-container-uidb04f heading-bg-color-layout-container-uidb04f" data-automation-test-id="layout-container-uidb04f"> <style data-automation-test-id="headingColor-layout-container-uidb04f"> .heading-bg-color-layout-container-uidb04f{ background-color: !important; } </style> <div class="container" id="layout-container-uidb04f" data-componentName="layout-container-uidb04f"> <div class="tables aem-GridColumn aem-GridColumn--default--12" data-component-id="b77a3c59aec694da566e0bb18c2d7e26" oc-component-name="tables"> <section data-oc="oc77b9" id="tables-oc77b9"> <div class="row"> <section class="col-12"> <ul class="col-12 mb-5"> </ul> </section> </div> <section class="table-responsive " tabindex="0"> <table class="table table-striped"> <caption class="sr-only"> Pricing and licensing overview </caption> <thead class=" bg-primary "> <th class=" text-left" scope="col"> </th> <th class=" text-left" scope="col"> <div style="text-align: center;">Standard</div> </th> <th class=" text-left" scope="col"> <div style="text-align: center;">Professional Direct</div> </th> <th class=" text-left" scope="col"> <div style="text-align: center;">Unified Enterprise</div> </th> </thead> <tbody> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> 聽 </th> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="oce303" id="richtext-oce303"> <div data-oc-token-text> <div style="text-align: center;">Best for businesses operating a simple environment or using a full-service partner</div> </div> </section> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="oc2525" id="richtext-oc2525"> <div data-oc-token-text> <div style="text-align: center;">Best for businesses operating a continuous, ongoing production environment requiring faster response times and access to experts for advisory and escalation services</div> </div> </section> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="oce8dd" id="richtext-oce8dd"> <div data-oc-token-text> <div style="text-align: center;">Best for businesses that need comprehensive end-to-end support for the entire organization, covering all Microsoft technologies</div> </div> </section> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> Microsoft product coverage </th> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="oc62b0" id="richtext-oc62b0"> <div data-oc-token-text> <div style="text-align: center;">Dynamics聽365</div> </div> </section> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="oc778f" id="richtext-oc778f"> <div data-oc-token-text> <div style="text-align: center;">Dynamics 365<sup><a aria-label="footnote 1" href="#footnotes1" class="ms-rte-link" target="_self">1</a></sup></div> </div> </section> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="oc9a2a" id="richtext-oc9a2a"> <div data-oc-token-text> <div style="text-align: center;">All Microsoft products</div> </div> </section> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> Community forums </th> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> Service dashboard </th> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> Web and phone incident submission </th> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> Access to self-help portals </th> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="oc09d1" id="richtext-oc09d1"> <div data-oc-token-text> <div style="text-align: center;">Dynamics聽365 admin center</div> </div> </section> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="oc7050" id="richtext-oc7050"> <div data-oc-token-text> <div style="text-align: center;">Dynamics聽365 admin center</div> </div> </section> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="oceeb3" id="richtext-oceeb3"> <div data-oc-token-text> <div style="text-align: center;">Services Hub</div> </div> </section> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> As-needed break/fix incidents </th> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> Support </th> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="oca982" id="richtext-oca982"> <div data-oc-token-text> <div style="text-align: center;"><a href="https://go.microsoft.com/fwlink/?linkid=2257193" target="_blank" class="ms-rte-link" aria-label="Always available for Severity A cases">Always available for Severity A cases</a></div> </div> </section> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="ocbe66" id="richtext-ocbe66"> <div data-oc-token-text> <div style="text-align: center;"><a href="https://go.microsoft.com/fwlink/?linkid=2257193" target="_blank" class="ms-rte-link" aria-label="Always available for Severity A cases">Always available for Severity A cases</a></div> </div> </section> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="oca4ae" id="richtext-oca4ae"> <div data-oc-token-text> <div style="text-align: center;"><a href="https://go.microsoft.com/fwlink/?linkid=2261457" target="_blank" class="ms-rte-link" aria-label="Always available for Severity 1 and A cases">Always available for Severity 1 and A cases</a></div> </div> </section> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> Fastest response time (for critical incidents) </th> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="ocd9d1" id="richtext-ocd9d1"> <div data-oc-token-text> <div style="text-align: center;"><1 hour</div> </div> </section> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="oc63f3" id="richtext-oc63f3"> <div data-oc-token-text> <div style="text-align: center;"><1 hour with priority routing</div> </div> </section> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="oc1b23" id="richtext-oc1b23"> <div data-oc-token-text> <div style="text-align: center;"><1 hour with priority routing</div> </div> </section> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> As-needed online training </th> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> Service delivery management </th> <td class=" text-left align-top "> <div class="parsys"> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="ocbe5b" id="richtext-ocbe5b"> <div data-oc-token-text> <div style="text-align: center;">Pooled</div> </div> </section> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="oc4199" id="richtext-oc4199"> <div data-oc-token-text> <div style="text-align: center;">Assigned</div> </div> </section> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> Priority handling </th> <td class=" text-left align-top "> <div class="parsys"> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> Escalation management </th> <td class=" text-left align-top "> <div class="parsys"> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> Technical webinars </th> <td class=" text-left align-top "> <div class="parsys"> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> Advisory services </th> <td class=" text-left align-top "> <div class="parsys"> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> Monthly service reviews </th> <td class=" text-left align-top "> <div class="parsys"> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="oc5cdd" id="richtext-oc5cdd"> <div data-oc-token-text> <div style="text-align: center;">On-demand<sup><a aria-label="footnote 2" href="#footnotes2" class="ms-rte-link" target="_self">2</a></sup></div> </div> </section> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> Proactive services </th> <td class=" text-left align-top "> <div class="parsys"> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> On-demand workshops </th> <td class=" text-left align-top "> <div class="parsys"> </div> </td> <td class=" text-left align-top "> <div class="parsys"> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> Remote diagnostics and reporting </th> <td class=" text-left align-top "> <div class="parsys"> </div> </td> <td class=" text-left align-top "> <div class="parsys"> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> Onsite services </th> <td class=" text-left align-top "> <div class="parsys"> </div> </td> <td class=" text-left align-top "> <div class="parsys"> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> Enhanced solutions </th> <td class=" text-left align-top "> <div class="parsys"> </div> </td> <td class=" text-left align-top "> <div class="parsys"> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="image" data-component-id="9b002e252846bf14b532f40bd58c2fca" oc-component-name="image"> <img class="d-block img-fluid mx-auto lazyload blur-up " alt="Supported" width="15" height="15" data-srcset="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain, https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=30&hei=30&qlt=100&fit=constrain 2x" data-src="https://cdn-dynmedia-1.microsoft.com/is/image/microsoftcorp/fill?resMode=sharp2&op_usm=1.5,0.65,15,0&wid=15&hei=15&qlt=100&fit=constrain" data-oc="oc1b91" id="image-oc1b91"/> </div> </div> </td> </tr> <tr class=" text-left align-top"> <th class=" text-left align-top" scope="row"> Cost </th> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="oca723" id="richtext-oca723"> <div data-oc-token-text> <div style="text-align: center;">Included with any Dynamics聽365 purchase</div> </div> </section> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="oc0781" id="richtext-oc0781"> <div class="oc-shared-pricing-data d-none" oc-tax-disclaimer="Price does not include GST." Success="The version of Microsoft 365 is not available in your country/region. Visit <a href="https://go.microsoft.com/fwlink/p/?LinkID=506577" target="_self">Microsoft Store</a> to find out which versions of Microsoft 365 are available in your country/region." DisplayUnit="{}" NotFound="The version of Microsoft 365 is not available in your country/region. Visit <a href="https://go.microsoft.com/fwlink/p/?LinkID=506577" target="_self">Microsoft Store</a> to find out which versions of Microsoft 365 are available in your country/region."></div> <div data-oc-token-text> <div data-ajax-endpoint="https://www.microsoft.com/msonecloudapi/m365/product/price" data-oc-market-selector="true" data-product-request="&v=4&llcc=en-SG&q=a0c4p0_pidcfq7ttc0r53r_skuid0001_r2p1&" data-mount="pricing-container" data-token-text="true"> <div data-sku-request="a0c4p0_pidcfq7ttc0r53r_skuid0001_r2p1" data-sku-id="0001" data-product-id="CFQ7TTC0R53R"> <div data-oc-product="purchase main Success"> <div style="text-align: center;"><span class="oc-token oc-list-price" data-oc-product="purchase Success" data-token="m365ProductPrice">USD$9.00</span>/user/month<br/> </div> <div style="text-align: center;">(minimum 20 users)</div> <div data-oc-product='not-available' data-available-classes="d-none" data-unavailable-classes="d-contents"> <p></p> </div> </div> </div> </div> </div> </section> </div> </div> </td> <td class=" text-left align-top "> <div class="parsys"> <div class="richtext" data-component-id="9b992e252846bf14b532f40bd58c2fbe" oc-component-name="richtext"> <section data-oc="occf6a" id="richtext-occf6a"> <div data-oc-token-text> <p>Contact your sales representative for pricing</p> </div> </section> </div> </div> </td> </tr> </tbody> </table> </section> </section> </div> </div> </div></div> <div class="layout-container responsivegrid mb-6 aem-GridColumn aem-GridColumn--default--12" data-component-id="51e927945f39700e952adb9bd3dc97e7"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 grid-image-layout-container-uid086d heading-bg-color-layout-container-uid086d" data-automation-test-id="layout-container-uid086d"> <style data-automation-test-id="headingColor-layout-container-uid086d"> .heading-bg-color-layout-container-uid086d{ background-color: !important; } </style> <div class="container" id="layout-container-uid086d" data-componentName="layout-container-uid086d"> <div class="footnotes-component aem-GridColumn aem-GridColumn--default--12" data-component-id="5aae1cc391ba1be81238febb88e2ef7b"> <link rel="stylesheet" href="/etc.clientlibs/microsoft/components/content/footnotes/v1/footnotes/clientlibs/site.min.ACSHASH40203e0bb3e24fd4626d84825f55e9c5.css" type="text/css"> <div id="footnotes" data-componentName="footnotes" class="row " style="background-color: null"> <section class="col-12 mt-5 " aria-label="footnotes"> <ul class="list-unstyled small mb-0"> <li class="py-2"> <a class="superscript" id="footnotes1" data-bi-cn="1" data-bi-ecn="1" data-bi-bhvr="0" data-bi-ct="Link" data-bi-pa="Body" data-bi-compnm="Footnotes">[1]</a> <span>Professional Direct does not cover Business Central. Business Central customers should contact their reselling partner to get help with technical problems. Learn more at聽<a href="https://go.microsoft.com/fwlink/?linkid=2257608" target="_blank" class="ms-rte-link" aria-label=" Help and Support">Help and Support</a>聽and聽<a href="https://go.microsoft.com/fwlink/?linkid=2257509" target="_blank" class="ms-rte-link" aria-label="Find a Reselling Partner">Find a Reselling Partner.</a> </span> </li> <li class="py-2"> <a class="superscript" id="footnotes2" data-bi-cn="2" data-bi-ecn="2" data-bi-bhvr="0" data-bi-ct="Link" data-bi-pa="Body" data-bi-compnm="Footnotes">[2]</a> <span>On-demand assessments with as-needed setup and configuration services. </span> </li> </ul> </section> </div> <script src="/etc.clientlibs/microsoft/components/content/footnotes/v1/footnotes/clientlibs/site.min.ACSHASH279202b2420582486ff3fdb3b7a19e15.js"></script> </div> </div> </div></div> <div class="layout-container responsivegrid aem-GridColumn aem-GridColumn--default--12" data-component-id="51e927945f39700e952adb9bd3dc97e7"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 grid-image-layout-container-uid7354 heading-bg-color-layout-container-uid7354" data-automation-test-id="layout-container-uid7354"> <style data-automation-test-id="headingColor-layout-container-uid7354"> .heading-bg-color-layout-container-uid7354{ background-color: !important; } </style> <div class="container" id="layout-container-uid7354" data-componentName="layout-container-uid7354"> <div class="areaheading aem-GridColumn aem-GridColumn--default--12" data-component-id="54a8759731545a237e6d9c861d7dd0a3" oc-component-name="areaheading"> <section data-oc="oc7a51" id="areaheading-oc7a51"> <div class=" depth-none area-heading rounded"> <div class="row py-4 "> <div class="col-12 col-md-8 "> <h2 class=" "> Partner support </h2> </div> <div class="col-12 col-md-8 col-xl-6 "> <div data-oc-token-text> <div style="text-align: left;"><span class="base mb-0">Find a partner with the right skills, services, or industry background to help your organization identify and implement Dynamics聽365 solutions.</span></div> </div> <div class=" link-group mt-2"> <a data-bi-cn="Find a partner" data-bi-ecn="Find a partner" data-bi-ct="button" data-bi-pa="body" data-bi-bhvr="0" data-bi-tags="{"bilinkname":"findapartner"}" class="btn btn-dark btn " data-target="https://go.microsoft.com/fwlink/?linkid=2260992&clcid=0x4809&culture=en-sg&country=sg" aria-label="Find a partner" data-regenerate-fwlink="true" role=" " target="_blank" href="https://go.microsoft.com/fwlink/?linkid=2260992&clcid=0x4809&culture=en-sg&country=sg"> Find a partner </a> </div> </div> </div> </div> </section> </div> </div> </div></div> <div class="layout-container responsivegrid mt-7 aem-GridColumn aem-GridColumn--default--12" data-component-id="51e927945f39700e952adb9bd3dc97e7"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 grid-image-layout-container-uid3d45 heading-bg-color-layout-container-uid3d45" data-automation-test-id="layout-container-uid3d45"> <style data-automation-test-id="headingColor-layout-container-uid3d45"> .heading-bg-color-layout-container-uid3d45{ background-color: !important; } </style> <div class="container" id="layout-container-uid3d45" data-componentName="layout-container-uid3d45"> <div class="heading aem-GridColumn aem-GridColumn--default--12" data-component-id="9b992e252846bf14b532f40bd58c2fbf" oc-component-name="heading"> <section data-oc="ocf85d" id="heading-ocf85d"> <h2 class="h3 pb-4 "> FAQs </h2> </section> </div> </div> </div></div> <div class="layout-container responsivegrid mb-4 aem-GridColumn aem-GridColumn--default--12" data-component-id="51e927945f39700e952adb9bd3dc97e7"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 grid-image-layout-container-uid9fb3 heading-bg-color-layout-container-uid9fb3" data-automation-test-id="layout-container-uid9fb3"> <style data-automation-test-id="headingColor-layout-container-uid9fb3"> .heading-bg-color-layout-container-uid9fb3{ background-color: !important; } </style> <div class="container" id="layout-container-uid9fb3" data-componentName="layout-container-uid9fb3"> <div data-component-id="681246136dd91ef8d8438942a2cc9102" class="accordion aem-GridColumn aem-GridColumn--default--12" oc-component-name="accordion"> <section data-oc="oc1de9" id="accordion-oc1de9"> <div class="btn-group align-items-center mb-g" role="group" data-mount="collapse-controls" data-target="#x9716d2fa3aa5441aa0686f50daf7ef38"> <button class="btn btn-link" aria-disabled="false" aria-pressed="false" data-action="expand" type="button">Expand all</button> <span aria-hidden="true"> | </span> <button class="btn btn-link" aria-disabled="false" aria-pressed="false" data-action="collapse" type="button">Collapse all</button> </div> <ul class="accordion seo-schema-enabled" id="x9716d2fa3aa5441aa0686f50daf7ef38" data-mount=""> <li class="accordion-item "> <h3 class=" accordion-header "> <button class="btn btn-collapse " type="button" data-mount="collapse" data-target="#xabf2f96b95b34443bff4a690b03534cc" aria-expanded="false"> <span class="base">How do I purchase one of the paid support plans?</span> </button> </h3> <div class="collapse " id="xabf2f96b95b34443bff4a690b03534cc"> <div class="pt-3 accordion-body"> <div class="parsys"> <div class="richtext text" data-component-id="aca330e78c05fd9ffbcf8222be356f7b"> <div class="cmp-text text-break" data-automation-test-id="RichTextV1Div-richtext-uid2126"> <h4><span class="h6 mb-0">Professional Direct Support聽</span></h4> <p>Directly from聽<a href="https://go.microsoft.com/fwlink/?LinkId=871950" target="_blank" class="ms-rte-link">Microsoft online</a>聽or contact your Microsoft representative to add it to your Microsoft Enterprise Agreement.</p> <h4><span class="h6 mb-0">Unified Support</span><br/> </h4> <p>Contact your Microsoft representative for purchasing information.</p> </div> </div> </div> </div> </div> </li> <li class="accordion-item "> <h3 class=" accordion-header "> <button class="btn btn-collapse " type="button" data-mount="collapse" data-target="#xedf9f37da014473394135bcb10eb1573" aria-expanded="false"> <span class="base">How do I submit a technical support request?</span> </button> </h3> <div class="collapse " id="xedf9f37da014473394135bcb10eb1573"> <div class="pt-3 accordion-body"> <div class="parsys"> <div class="richtext text" data-component-id="aca330e78c05fd9ffbcf8222be356f7b"> <div class="cmp-text text-break" data-automation-test-id="RichTextV1Div-richtext-uid68fd"> <p>Submit a new support request based on your product or service and customer support plan.</p> <h4><span class="h6 mb-0">Standard</span></h4> <ul> <li>Get support for聽<a href="https://go.microsoft.com/fwlink/?linkid=2257507" target="_blank" class="ms-rte-link" aria-label="finance and operations apps.">finance and operations apps</a>.</li> <li>Get support for聽<a href="https://go.microsoft.com/fwlink/?linkid=2257191" target="_blank" class="ms-rte-link" aria-label="customer engagement apps.">customer engagement apps</a>.</li> </ul> <h4><span class="h6 mb-0">Professional Direct</span><br/> </h4> <p>Visit the聽<a href="https://go.microsoft.com/fwlink/?linkid=2257191" target="_blank" class="ms-rte-link" aria-label="Microsoft Power Platform admin center">Microsoft Power聽Platform admin center</a></p> <h4><span class="h6 mb-0">Unified Enterprise</span><br/> </h4> <p>Visit聽<a href="https://go.microsoft.com/fwlink/?linkid=2257361" target="_blank" class="ms-rte-link" aria-label="Microsoft Services Hub">Microsoft Services Hub</a>.</p> <p>If you鈥檙e using previous versions of Dynamics聽365 apps, submit support requests through聽<a href="https://go.microsoft.com/fwlink/?linkid=2257275" target="_blank" class="ms-rte-link" aria-label="Microsoft Support for business">Microsoft Support for business</a>.</p> </div> </div> </div> </div> </div> </li> <li class="accordion-item "> <h3 class=" accordion-header "> <button class="btn btn-collapse " type="button" data-mount="collapse" data-target="#x3361660b0e8a4c33b428ca578a5f0519" aria-expanded="false"> <span class="base">What鈥檚 the difference between technical and advisory support?</span> </button> </h3> <div class="collapse " id="x3361660b0e8a4c33b428ca578a5f0519"> <div class="pt-3 accordion-body"> <div class="parsys"> <div class="richtext text" data-component-id="aca330e78c05fd9ffbcf8222be356f7b"> <div class="cmp-text text-break" data-automation-test-id="RichTextV1Div-richtext-uid60a2"> <h4><span class="h6 mb-0">Technical support</span></h4> <p>All plans include technical support. When you have a technical issue with your application, open a support request with Microsoft.</p> <h4><span class="h6 mb-0">Advisory support</span></h4> <p>Only the paid support plans include advisory services. When you need to get a recommendation, general advice, best practices, or guidance on how to use the products, submit an advisory ticket.</p> </div> </div> </div> </div> </div> </li> <li class="accordion-item "> <h3 class=" accordion-header "> <button class="btn btn-collapse " type="button" data-mount="collapse" data-target="#x09c71316ff9545a3920cced8cf5f0783" aria-expanded="false"> <span class="base">Does having a paid support plan replace partner support?</span> </button> </h3> <div class="collapse " id="x09c71316ff9545a3920cced8cf5f0783"> <div class="pt-3 accordion-body"> <div class="parsys"> <div class="richtext text" data-component-id="aca330e78c05fd9ffbcf8222be356f7b"> <div class="cmp-text text-break" data-automation-test-id="RichTextV1Div-richtext-uid3dff"> <p>No, a Microsoft paid support plan is an additional resource that can be used by both you and your partner.</p> </div> </div> </div> </div> </div> </li> </ul> </section> <script src="/etc.clientlibs/onecloud/components/content/accordion/v2/accordion/clientlibs/sites.min.ACSHASH822435c6f42ba91f20ca217de2ac8a3e.js"></script> </div> </div> </div></div> <div class="divider-component aem-GridColumn aem-GridColumn--default--12" data-component-id="596e5fa739d15607c6adc6715f1e064e"> <hr/> </div> <div class="layout-container responsivegrid mt-5 aem-GridColumn aem-GridColumn--default--12" data-component-id="51e927945f39700e952adb9bd3dc97e7"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 grid-image-layout-container-uid2d21 heading-bg-color-layout-container-uid2d21" data-automation-test-id="layout-container-uid2d21"> <style data-automation-test-id="headingColor-layout-container-uid2d21"> .heading-bg-color-layout-container-uid2d21{ background-color: !important; } </style> <div class="container" id="layout-container-uid2d21" data-componentName="layout-container-uid2d21"> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12" 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