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How to ask for assistance - Help and Support - rclone forum
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When asking questions or asking for assistance with rclone, it’s helpful to provide the following depending on your circumstance: The full command you’re attempting to use. A logfile of rclone’s output with personal information removed. If it is large, you can use services like pastebin.com. It’s usually helpful to increase the logging with -v or -vv depending. –log-file=FILE The rclone config you’re using. If you don’t know where to find it, check here. Before posting ensure..." /> <meta name="twitter:description" content="Welcome. When asking questions or asking for assistance with rclone, it’s helpful to provide the following depending on your circumstance: The full command you’re attempting to use. A logfile of rclone’s output with personal information removed. If it is large, you can use services like pastebin.com. It’s usually helpful to increase the logging with -v or -vv depending. –log-file=FILE The rclone config you’re using. If you don’t know where to find it, check here. 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If it is large, you can use services like <a href=\"http://pastebin.com\" rel=\"nofollow noopener\">pasteb…<\/a>","upvoteCount":13,"answerCount":0,"datePublished":"2019-01-17T05:00:00.000Z","author":{"@type":"Person","name":"calisro","url":"https://forum.rclone.org/u/calisro"}}}</script> </head> <body class="crawler browser-update"> <header> <a href="/"> rclone forum </a> </header> <div id="main-outlet" class="wrap" role="main"> <div id="topic-title"> <h1> <a href="/t/how-to-ask-for-assistance/8379">How to ask for assistance</a> </h1> <div class="topic-category" itemscope itemtype="http://schema.org/BreadcrumbList"> <span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a href="/c/support/6" class="badge-wrapper bullet" itemprop="item"> <span class='badge-category-bg' style='background-color: #3AB54A'></span> <span class='badge-category clear-badge'> <span class='category-name' itemprop='name'>Help and Support</span> </span> </a> <meta itemprop="position" content="1" /> </span> </div> </div> <div itemscope itemtype='http://schema.org/DiscussionForumPosting'> <meta itemprop='headline' content='How to ask for assistance'> <link itemprop='url' href='https://forum.rclone.org/t/how-to-ask-for-assistance/8379'> <meta itemprop='datePublished' content='2019-01-17T05:00:00Z'> <meta itemprop='articleSection' content='Help and Support'> <meta itemprop='keywords' content=''> <div itemprop='publisher' itemscope itemtype="http://schema.org/Organization"> <meta itemprop='name' content='rclone forum'> <div itemprop='logo' itemscope itemtype="http://schema.org/ImageObject"> <meta itemprop='url' content='https://forum.rclone.org/uploads/default/original/2X/d/da6ccb2784ff3fa73d9339300530e0aae4d6cebd.png'> </div> </div> <div id='post_1' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://forum.rclone.org/u/calisro'><span itemprop='name'>calisro</span></a> (Rob) </span> <link itemprop="mainEntityOfPage" href="https://forum.rclone.org/t/how-to-ask-for-assistance/8379"> <span class="crawler-post-infos"> <time datetime='2019-01-17T05:00:00Z' class='post-time'> January 17, 2019, 5:00am </time> <meta itemprop='dateModified' content='2019-03-01T16:42:37Z'> <span itemprop='position'>1</span> </span> </div> <div class='post' itemprop='text'> <p>Welcome. When asking questions or asking for assistance with rclone, it’s helpful to provide the following depending on your circumstance:</p> <ol> <li> <p>The full command you’re attempting to use.</p> </li> <li> <p>A logfile of rclone’s output with personal information removed. If it is large, you can use services like <a href="http://pastebin.com" rel="nofollow noopener">pastebin.com</a>. It’s usually helpful to increase the logging with -v or -vv depending.</p> <p>–log-file=FILE</p> </li> <li> <p>The rclone config you’re using. If you don’t know where to find it, check here. Before posting ensure you’ve removed any confidential information like credentials.</p> <p><a href="https://rclone.org/commands/rclone_config_file/" rel="nofollow noopener">https://rclone.org/commands/rclone_config_file/</a></p> </li> <li> <p>What version of rclone you’re using. It’s also helpful to try rclone with the latest beta if you’re using a stable release to understand if your issue was recently fixed.</p> </li> </ol> <p>By providing the above, it will make it easier for the community to help you with less back and forth.</p> <p>When you’re satisfied with your asnwer and you consider the topic solved, please mark the post as sovled using the checkbox button.</p> <p>You can unpin this help message by clicking the pin or selecting “unpin” in the thread to stop seeing it.</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="13" /> <span class='post-likes'>13 Likes</span> </div> <div class='crawler-linkback-list' itemscope itemtype='http://schema.org/ItemList'> <div itemprop='itemListElement' itemscope itemtype='http://schema.org/ListItem'> <a itemprop='url' href="https://forum.rclone.org/t/how-reset-rclone-to-default/19358/2">How reset RClone to default?</a> <meta itemprop='position' content='3'> </div> <div itemprop='itemListElement' itemscope itemtype='http://schema.org/ListItem'> <a itemprop='url' href="https://forum.rclone.org/t/union-storage-how-to-fill-upstream-sequentially/25193/12">Union storage: how to fill upstream sequentially?</a> <meta itemprop='position' content='4'> </div> <div itemprop='itemListElement' itemscope itemtype='http://schema.org/ListItem'> <a itemprop='url' href="https://forum.rclone.org/t/issue-templates-sthap-1-me-tooing/23667">Issue templates: 'sthap +1 me tooing'?</a> <meta itemprop='position' content='5'> </div> <div itemprop='itemListElement' itemscope itemtype='http://schema.org/ListItem'> <a itemprop='url' href="https://forum.rclone.org/t/rclone-wrong-id-group-permissions/25135/4">Rclone wrong id group permissions</a> <meta itemprop='position' content='6'> </div> </div> </div> </div> </div> <footer class="container wrap"> <nav class='crawler-nav'> <ul> <li itemscope itemtype='http://schema.org/SiteNavigationElement'> <span itemprop='name'> <a href='/' itemprop="url">Home </a> </span> </li> <li itemscope itemtype='http://schema.org/SiteNavigationElement'> <span itemprop='name'> <a href='/categories' itemprop="url">Categories </a> </span> </li> <li itemscope itemtype='http://schema.org/SiteNavigationElement'> <span itemprop='name'> <a href='/guidelines' itemprop="url">Guidelines </a> </span> </li> <li itemscope itemtype='http://schema.org/SiteNavigationElement'> <span itemprop='name'> <a href='/tos' itemprop="url">Terms of Service </a> </span> </li> <li itemscope itemtype='http://schema.org/SiteNavigationElement'> <span itemprop='name'> <a href='/privacy' itemprop="url">Privacy Policy </a> </span> </li> </ul> </nav> <p class='powered-by-link'>Powered by <a href="https://www.discourse.org">Discourse</a>, best viewed with JavaScript enabled</p> </footer> <div class="buorg"><div>Unfortunately, <a href="https://www.discourse.org/faq/#browser">your browser is unsupported</a>. 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