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<!DOCTYPE html><html lang="en-ID"><head><title>Shopify Terms of Service - Shopify Indonesia</title><meta charSet="utf-8"/><meta name="viewport" content="width=device-width,initial-scale=1"/><meta name="description" content="Shopify’s list of terms and conditions that apply to all users that access or use the Shopify API or any associated information or other data."/><meta property="fb:pages" content="20409006880"/><meta property="fb:app_id" content="847460188612391"/><meta property="og:type" content="website"/><meta property="og:site_name" content="Shopify"/><meta property="og:title" content="Shopify Terms of Service"/><meta property="og:description" content="Shopify’s list of terms and conditions that apply to all users that access or use the Shopify API or any associated information or other data."/><meta property="og:image" 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your brand</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/website/builder"><div class="text-base font-medium"><span class="inline-block arrow-animation">Create your website<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Online store editor</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="https://themes.shopify.com/" aria-label="External source: Customize your store . Store themes"><div class="text-base font-medium"><span class="inline-block arrow-animation">Customize your store<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Store themes</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="https://apps.shopify.com/" aria-label="External source: Find business apps . Shopify app store"><div class="text-base font-medium"><span class="inline-block arrow-animation">Find business apps<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Shopify app store</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/domains"><div class="text-base font-medium"><span class="inline-block arrow-animation">Own your site domain<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Domains & hosting</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/tools"><div class="text-base font-medium"><span class="inline-block arrow-animation">Explore free business tools<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Tools to run your business</div></a></li></ul></div><div class="col-span-3 col-start-4 pt-8 text-white -translate-y-[30px]" data-background="transparent_dark"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg font-bold border-shade-70"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)"><path d="M12.75 21.5v4c0 .966 2.35 1.75 5.25 1.75s5.25-.784 5.25-1.75v-4m4-7c0 .966-2.35 1.75-5.25 1.75s-5.25-.784-5.25-1.75m10.5 0c0-.966-2.35-1.75-5.25-1.75s-5.25.784-5.25 1.75m10.5 0v4.25c0 .46-.533.88-1.405 1.192M16.75 14.5V17m6.5 4.25c0 .966-2.35 1.75-5.25 1.75s-5.25-.784-5.25-1.75S15.1 19.5 18 19.5s5.25.784 5.25 1.75Zm16-1.25c0 10.631-8.619 19.25-19.25 19.25S.75 30.631.75 20 9.369.75 20 .75 39.25 9.369 39.25 20Z" stroke="url(#sell_svg__a)" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></g></svg></span><span id="subNavItem-Sell" class="font-bold text-t7 inline-block text-white">Sell</span></div><ul class="pb-2" aria-labelledby="subNavItem-Sell"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/sell"><div class="text-base font-medium"><span class="inline-block arrow-animation">Sell your products<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Sell online or in person</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/online"><div class="text-base font-medium"><span class="inline-block arrow-animation">Sell online<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Grow your business online</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/channels"><div class="text-base font-medium"><span class="inline-block arrow-animation">Sell across channels<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Reach millions of shoppers and boost sales</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/pos"><div class="text-base font-medium"><span class="inline-block arrow-animation">Sell in person<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Point of Sale (POS)</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/markets"><div class="text-base font-medium"><span class="inline-block arrow-animation">Sell globally<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">International sales</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/plus/solutions/b2b-ecommerce"><div class="text-base font-medium"><span class="inline-block arrow-animation">Sell wholesale & direct<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Business-to-business (B2B)</div></a></li></ul></div><div class="col-span-3 col-start-7 pt-8 text-white -translate-y-[30px]" data-background="transparent_dark"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg font-bold border-shade-70"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)"><path d="m12.75 19.25 5.5-5.5m1 2.5v-3.5h-3.5m-2 14.5h.5a1 1 0 0 0 1-1v-2.5a1 1 0 0 0-1-1h-.5a1 1 0 0 0-1 1v2.5a1 1 0 0 0 1 1Zm6 0h.5a1 1 0 0 0 1-1v-5.5a1 1 0 0 0-1-1h-.5a1 1 0 0 0-1 1v5.5a1 1 0 0 0 1 1Zm6 0h.5a1 1 0 0 0 1-1v-12.5a1 1 0 0 0-1-1h-.5a1 1 0 0 0-1 1v12.5a1 1 0 0 0 1 1ZM39.25 20c0 10.631-8.619 19.25-19.25 19.25S.75 30.631.75 20 9.369.75 20 .75 39.25 9.369 39.25 20Z" stroke="url(#market_svg__a)" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></g></svg></span><span id="subNavItem-Market" class="font-bold text-t7 inline-block text-white">Market</span></div><ul class="pb-2" aria-labelledby="subNavItem-Market"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/marketing"><div class="text-base font-medium"><span class="inline-block arrow-animation">Market your business<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Reach & retain customers</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/facebook-instagram"><div class="text-base font-medium"><span class="inline-block arrow-animation">Market across social<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Social media integrations</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/inbox"><div class="text-base font-medium"><span class="inline-block arrow-animation">Chat with customers<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Shopify Inbox</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/email-marketing"><div class="text-base font-medium"><span class="inline-block arrow-animation">Nurture customers<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Shopify Email</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/segmentation"><div class="text-base font-medium"><span class="inline-block arrow-animation">Know your audience<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Gain customer insights</div></a></li></ul></div><div class="col-span-3 col-start-10 pt-8 text-white -translate-y-[30px]" data-background="transparent_dark"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg font-bold border-shade-70"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)"><path d="M12.75 15.75c0 1.243.75 2.5 2.25 2.5s2.5-1.257 2.5-2.5c0 1.243 1 2.5 2.5 2.5s2.5-1.257 2.5-2.5c0 1.243 1 2.5 2.5 2.5s2.25-1.257 2.25-2.5m-12.5 11.5h10.5a2 2 0 0 0 2-2v-9.067a2 2 0 0 0-.179-.827l-.538-1.184A2 2 0 0 0 24.713 13h-9.425a2 2 0 0 0-1.82 1.172l-.538 1.184a2 2 0 0 0-.18.827v9.067a2 2 0 0 0 2 2Zm3-3.5a2 2 0 0 1 2-2h.5a2 2 0 0 1 2 2v3.5h-4.5v-3.5ZM39.25 20c0 10.631-8.619 19.25-19.25 19.25S.75 30.631.75 20 9.369.75 20 .75 39.25 9.369 39.25 20Z" stroke="url(#manage_svg__a)" stroke-width="1.5" stroke-linecap="round"></path></g></svg></span><span id="subNavItem-Manage" class="font-bold text-t7 inline-block text-white">Manage</span></div><ul class="pb-2" aria-labelledby="subNavItem-Manage"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/manage"><div class="text-base font-medium"><span class="inline-block arrow-animation">Manage your business<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Track sales, orders & analytics</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/analytics"><div class="text-base font-medium"><span class="inline-block arrow-animation">Measure your performance<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Analytics and Reporting</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/orders"><div class="text-base font-medium"><span class="inline-block arrow-animation">Manage your stock & orders<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Inventory & order management</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/flow"><div class="text-base font-medium"><span class="inline-block arrow-animation">Automate your business<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Shopify Flow</div></a></li></ul></div></div></div><div class="absolute bottom-0 inset-x-0 overflow-hidden z-20"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-0"><div class="col-span-12 col-start-1 scheme-white:bg-shade-10 scheme-transparent-light:bg-shade-10 scheme-black:bg-shade-90 scheme-transparent-dark:bg-shade-90 relative after:absolute after:left-full after:top-[-1px] after:w-[100vw] after:h-[calc(100%+1px)] scheme-white:after:bg-shade-10 scheme-transparent-light:after:bg-shade-10 scheme-black:after:bg-shade-90 scheme-transparent-dark:after:bg-shade-90 scheme-black:text-white scheme-transparent-dark:text-white -ml-[var(--margin)] -mt-8 md:mt-0 pl-[var(--margin)] pt-6 before:content-[''] before:absolute before:right-full before:top-[-1px] before:w-[100vw] before:h-[calc(100%+1px)] scheme-white:before:bg-shade-10 scheme-transparent-light:before:bg-shade-10 scheme-black:before:bg-shade-90 scheme-transparent-dark:before:bg-shade-90 border-t scheme-white:border-shade-20 scheme-transparent-light:border-shade-20 scheme-black:border-shade-70 scheme-transparent-dark:border-shade-70 before:border-t scheme-white:before:border-shade-20 scheme-transparent-light:before:border-shade-20 scheme-black:before:border-shade-70 scheme-transparent-dark:before:border-shade-70 after:border-t scheme-white:after:border-shade-20 scheme-transparent-light:after:border-shade-20 scheme-black:after:border-shade-70 scheme-transparent-dark:after:border-shade-70 text-black -translate-y-[30px]" data-background="transparent_dark"><ul class="grid grid-cols-12 gap-x-gutter gap-y-0 pb-0"><li class="flex mb-6 pr-4 border-r border-shade-30 last:border-0 col-span-3"><a class="group inline-block w-full text-white hover:text-white" href="https://shopify.dev" aria-label="External source: Shopify Developers . Build with Shopify's powerful APIs"><div class="text-base font-medium"><span class="inline-block arrow-animation">Shopify Developers<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Build with Shopify's powerful APIs</div></a></li><li class="flex mb-6 pr-4 border-r border-shade-30 last:border-0 col-span-3"><a class="group inline-block w-full text-white hover:text-white" href="/id/plus"><div class="text-base font-medium"><span class="inline-block arrow-animation">Plus<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">A commerce solution for growing digital brands</div></a></li><li class="flex mb-6 pr-4 border-r border-shade-30 last:border-0 col-span-3"><a class="group inline-block w-full text-white hover:text-white" href="/id/products"><div class="text-base font-medium"><span class="inline-block arrow-animation">All Products<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Explore all Shopify products & features</div></a></li></ul></div></div></div></div></li><li class="mr-8 text-base"><div class="flex h-full"><a class="flex items-center hover:underline text-white hover:text-white" href="/id/pricing">Pricing</a></div></li><li class="mr-8 text-base"><div class="relative flex h-full after:content[""] after:block after:h-[3px] after:w-full after:absolute after:bottom-0 after:scale-0 after:origin-left after:transition-transform after:duration-[350ms] after:ease-[bezier(0.66, 0.66, 0.34, 1.00)] after:motion-reduce:transition-none hover:underline after:bg-white text-white"><button type="button" class="bg-transparent whitespace-nowrap" data-component-name="Resources-toggle-open" aria-controls="ResourcesDesktopMenu" aria-expanded="false" aria-haspopup="true"><span class="mr-3">Resources</span><div aria-hidden="true" class="relative inline-block h-[7px] w-3 cursor-pointer"><div class="inline-block rounded border-b-8 h-2 w-[2px] origin-center transition-all ease-[bezier(0.66, 0.66, 0.34, 1.00)] duration-[350ms] motion-reduce:transition-none border-white bg-white -translate-x-[3px] rotate-[135deg]"></div><div class="inline-block rounded border-b-8 h-2 w-[2px] origin-center transition-all ease-[bezier(0.66, 0.66, 0.34, 1.00)] duration-[350ms] motion-reduce:transition-none border-white bg-white -rotate-[135deg]"></div></div></button></div><div id="ResourcesDesktopMenu" class="absolute inset-x-0 top-global-header z-[21] transition-transform duration-[452ms] ease-[cubic-bezier(0.26,1.00,0.48,1.00)] motion-reduce:transition-none before:absolute before:inset-x-0 before:top-0 before:w-full before:h-full before:left-0 before:shadow-xl before:pointer-events-none before:z-10 bg-black text-white opacity-0 pointer-events-none -translate-y-[10px]"><div class="relative no-scrollbar overflow-y-auto overflow-x-clip max-h-[calc(100vh-72px)] z-20"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-0"><div class="col-span-3 col-start-1 pt-8 text-white -translate-y-[30px]" data-background="transparent_dark"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg font-bold border-shade-70"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#help-and-support_svg__a)"><circle cx="20" cy="20" r="19.25" stroke="currentColor" stroke-width="1.5"></circle><path d="M20 20v6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M20 16.5a1.5 1.5 0 1 0 0-3 1.5 1.5 0 0 0 0 3Z" fill="currentColor"></path></g></svg></span><span id="subNavItem-Help and support" class="font-bold text-t7 inline-block text-white">Help and support</span></div><ul class="pb-2" aria-labelledby="subNavItem-Help and support"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="https://help.shopify.com/en/" aria-label="External source: Help and support . Get 24/7 support"><div class="text-base font-medium"><span class="inline-block arrow-animation">Help and support<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Get 24/7 support</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/blog/topics/guides"><div class="text-base font-medium"><span class="inline-block arrow-animation">How-to guides<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Read in-depth business guides</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="https://academy.shopify.com" aria-label="External source: Business courses . Learn from proven experts"><div class="text-base font-medium"><span class="inline-block arrow-animation">Business courses<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Learn from proven experts</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/blog"><div class="text-base font-medium"><span class="inline-block arrow-animation">Shopify blog<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Business strategy tips</div></a></li></ul></div><div class="col-span-6 col-start-4 pt-8 text-white -translate-y-[30px]" data-background="transparent_dark"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg font-bold border-shade-70"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)" stroke="currentColor" stroke-width="1.5"><circle cx="20" cy="20" r="19.25"></circle><path d="m22.023 15.04 3 3M12.75 27.25l4.25-1 9.95-9.95a1 1 0 0 0 0-1.413l-1.837-1.836a1 1 0 0 0-1.414 0L13.75 23l-1 4.25Z" stroke-linecap="round" stroke-linejoin="round"></path></g></svg></span><span id="subNavItem-Popular topics" class="font-bold text-t7 inline-block text-white">Popular topics</span></div><ul class="pb-2 columns-2" aria-labelledby="subNavItem-Popular topics"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/blog/what-is-shopify"><div class="text-base font-medium"><span class="inline-block arrow-animation">What is Shopify?<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">How our commerce platform works</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/editions"><div class="text-base font-medium"><span class="inline-block arrow-animation">Shopify Editions<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">New, innovative Shopify products</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/blog/topics/founder-stories"><div class="text-base font-medium"><span class="inline-block arrow-animation">Founder stories<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Learn from successful merchants</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/blog/how-to-build-a-brand"><div class="text-base font-medium"><span class="inline-block arrow-animation">Branding<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Build your brand from scratch</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/blog/marketing-plan"><div class="text-base font-medium"><span class="inline-block arrow-animation">Marketing<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Build a marketing plan</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/blog/ecommerce-seo-beginners-guide"><div class="text-base font-medium"><span class="inline-block arrow-animation">Ecommerce SEO<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Improve your search ranking</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/blog/social-media-marketing-strategy"><div class="text-base font-medium"><span class="inline-block arrow-animation">Social media strategy<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Turn social into sales</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/blog/how-to-scale-small-business"><div class="text-base font-medium"><span class="inline-block arrow-animation">Business growth<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Scale your business</div></a></li></ul></div><div class="col-span-3 col-start-10 pt-8 scheme-white:bg-shade-10 scheme-transparent-light:bg-shade-10 scheme-black:bg-shade-90 scheme-transparent-dark:bg-shade-90 pl-10 relative after:absolute after:left-full after:top-[-1px] after:w-[100vw] after:h-[calc(100%+1px)] scheme-white:after:bg-shade-10 scheme-transparent-light:after:bg-shade-10 scheme-black:after:bg-shade-90 scheme-transparent-dark:after:bg-shade-90 scheme-black:text-white scheme-transparent-dark:text-white border-l scheme-white:border-shade-20 scheme-transparent-light:border-shade-20 scheme-black:border-shade-70 scheme-transparent-dark:border-shade-70 text-black -translate-y-[30px]" data-background="transparent_dark"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg font-bold border-shade-70"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)" stroke="currentColor" stroke-width="1.5"><circle cx="20" cy="20" r="19.25"></circle><path d="M16.75 16.75v-2a2 2 0 0 1 2-2h2.5a2 2 0 0 1 2 2v2m-2 4v1.5a1 1 0 0 1-1 1h-.5a1 1 0 0 1-1-1v-1.5m2.5 0a1 1 0 0 0-1-1h-.5a1 1 0 0 0-1 1m2.5 0h6m-8.5 0h-6m2 6.5h10.5a2 2 0 0 0 2-2v-6.5a2 2 0 0 0-2-2h-10.5a2 2 0 0 0-2 2v6.5a2 2 0 0 0 2 2Z"></path></g></svg></span><span id="subNavItem-Essential tools" class="font-bold text-t7 inline-block text-white">Essential tools</span></div><ul class="pb-2" aria-labelledby="subNavItem-Essential tools"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/tools/logo-maker"><div class="text-base font-medium"><span class="inline-block arrow-animation">Logo maker<span class="sr-only">.</span></span></div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="https://www.shopify.com/stock-photos" aria-label="External source: Stock photography ."><div class="text-base font-medium"><span class="inline-block arrow-animation">Stock photography<span class="sr-only">.</span></span></div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/id/blog/business-plan-template"><div class="text-base font-medium"><span class="inline-block arrow-animation">Business plan template<span class="sr-only">.</span></span></div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="https://www.linkpop.com/" aria-label="External source: Link in bio tool ."><div class="text-base font-medium"><span class="inline-block arrow-animation">Link in bio tool<span class="sr-only">.</span></span></div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-white hover:text-white" href="/tools/qr-code-generator"><div class="text-base font-medium"><span class="inline-block arrow-animation">QR code generator<span class="sr-only">.</span></span></div></a></li></ul></div></div></div></div></li><li class="mr-8 text-base"><div class="flex h-full"><a class="flex items-center hover:underline text-white hover:text-white" href="/id/enterprise">Enterprise</a></div></li><li class="mr-8 text-base"><div class="relative flex h-full after:content[""] after:block after:h-[3px] after:w-full after:absolute after:bottom-0 after:scale-0 after:origin-left after:transition-transform after:duration-[350ms] after:ease-[bezier(0.66, 0.66, 0.34, 1.00)] after:motion-reduce:transition-none hover:underline after:bg-white text-white"><button type="button" class="bg-transparent whitespace-nowrap" data-component-name="What’s new-toggle-open" aria-controls="What’s newDesktopMenu" aria-expanded="false" aria-haspopup="true"><span class="mr-3">What’s new</span><div aria-hidden="true" class="relative inline-block h-[7px] w-3 cursor-pointer"><div class="inline-block rounded border-b-8 h-2 w-[2px] origin-center transition-all ease-[bezier(0.66, 0.66, 0.34, 1.00)] duration-[350ms] motion-reduce:transition-none border-white bg-white -translate-x-[3px] rotate-[135deg]"></div><div class="inline-block rounded border-b-8 h-2 w-[2px] origin-center transition-all ease-[bezier(0.66, 0.66, 0.34, 1.00)] duration-[350ms] motion-reduce:transition-none border-white bg-white -rotate-[135deg]"></div></div></button></div><div id="What’s newDesktopMenu" class="absolute inset-x-0 top-global-header z-[21] transition-transform duration-[452ms] ease-[cubic-bezier(0.26,1.00,0.48,1.00)] motion-reduce:transition-none before:absolute before:inset-x-0 before:top-0 before:w-full before:h-full before:left-0 before:shadow-xl before:pointer-events-none before:z-10 bg-black text-white opacity-0 pointer-events-none -translate-y-[10px]"><div class="relative no-scrollbar overflow-y-auto overflow-x-clip max-h-[calc(100vh-72px)] z-20"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-0"><div class="col-span-12 col-start-1 pt-8 text-white -translate-y-[30px]" data-background="transparent_dark"><ul class="grid grid-cols-12 gap-x-gutter gap-y-0 pb-0"><li class="flex mb-6 pr-4 border-r border-shade-30 last:border-0 col-span-3"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="41" height="42" viewBox="0 0 41 42" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#clip0_213_1921)"><path d="M39.5 21C39.5 31.6315 30.8815 40.25 20.25 40.25C9.61852 40.25 1 31.6315 1 21C1 10.3685 9.61852 1.75 20.25 1.75C30.8815 1.75 39.5 10.3685 39.5 21Z" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><rect x="13" y="14" width="15" height="14" rx="2" stroke="currentColor" stroke-width="1.5"></rect><path d="M25 24L19 24" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"></path><path d="M25 21L19 21" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"></path><path d="M25 18L19 18" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"></path><path d="M17 18L16 18" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"></path><path d="M17 21L16 21" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"></path><path d="M17 24L16 24" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"></path></g><defs><clipPath id="clip0_213_1921"><rect width="40.5" height="40.5" fill="white" transform="translate(0 0.75)"></rect></clipPath></defs></svg></span><a class="group inline-block w-full text-white hover:text-white" href="https://changelog.shopify.com" aria-label="External source: Changelog . Your source for recent updates"><div class="text-base font-medium"><span class="inline-block arrow-animation">Changelog<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">Your source for recent updates</div></a></li><li class="flex mb-6 pr-4 border-r border-shade-30 last:border-0 col-span-3"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="41" height="42" viewBox="0 0 41 42" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#clip0_213_1927)"><path d="M39.75 21C39.75 31.6315 31.1315 40.25 20.5 40.25C9.86852 40.25 1.25 31.6315 1.25 21C1.25 10.3685 9.86852 1.75 20.5 1.75C31.1315 1.75 39.75 10.3685 39.75 21Z" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M25 22L16 22" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"></path><path d="M20 25L16 25" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"></path><path d="M16 17C16 16.4477 16.4477 16 17 16H24C24.5523 16 25 16.4477 25 17V18C25 18.5523 24.5523 19 24 19H17C16.4477 19 16 18.5523 16 18V17Z" stroke="currentColor" stroke-width="1.5"></path><rect x="13" y="13" width="15" height="15" rx="2" stroke="currentColor" stroke-width="1.5"></rect></g><defs><clipPath id="clip0_213_1927"><rect width="40.5" height="40.5" fill="white" transform="translate(0.25 0.75)"></rect></clipPath></defs></svg></span><a class="group inline-block w-full text-white hover:text-white" href="/id/editions/summer2024"><div class="text-base font-medium"><span class="inline-block arrow-animation">Summer ’24 Edition<span class="sr-only">.</span></span></div><div class="text-sm text-shade-30 group-hover:text-white">The latest 100+ product updates</div></a></li><li class="flex mb-6 pr-4 border-r border-shade-30 last:border-0 col-span-3"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="41" height="42" viewBox="0 0 41 42" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#clip0_213_2183)"><path d="M40 21C40 31.6315 31.3815 40.25 20.75 40.25C10.1185 40.25 1.5 31.6315 1.5 21C1.5 10.3685 10.1185 1.75 20.75 1.75C31.3815 1.75 40 10.3685 40 21Z" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M27 21L18 21" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"></path><path d="M22 24L18 24" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"></path><path d="M18 16C18 15.4477 18.4477 15 19 15H26C26.5523 15 27 15.4477 27 16V17C27 17.5523 26.5523 18 26 18H19C18.4477 18 18 17.5523 18 17V16Z" stroke="currentColor" stroke-width="1.5"></path><path d="M15 14C15 12.8954 15.8954 12 17 12H28C29.1046 12 30 12.8954 30 14V25C30 26.1046 29.1046 27 28 27H17C15.8954 27 15 26.1046 15 25V14Z" stroke="currentColor" stroke-width="1.5"></path><path d="M14 16V16C12.8954 16 12 16.8954 12 18V28C12 29.1046 12.8954 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10.3685 40.25 21Z" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path><path d="M17.341 24.6079L18.8363 26.9574" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"></path><path d="M26.9609 14.7523C28.2811 15.4085 29.324 16.6069 29.7356 18.1429C30.1472 19.679 29.8432 21.2382 29.028 22.4667" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"></path><path d="M26.9769 20.7052C27.2556 20.1447 27.3388 19.4842 27.164 18.832C26.9893 18.1799 26.587 17.6495 26.0654 17.3034" stroke="currentColor" stroke-width="1.5" stroke-linecap="round"></path><path d="M14.5357 20.5604C14.4233 20.1409 14.5945 19.6968 14.9595 19.4613L21.4187 15.2941C21.9885 14.9265 22.7512 15.2206 22.9267 15.8756L24.9726 23.5109C25.1481 24.1659 24.6346 24.802 23.9574 24.7685L16.2799 24.3892C15.8461 24.3678 15.4758 24.0688 15.3633 23.6493L14.5357 20.5604Z" stroke="currentColor" stroke-width="1.5"></path><path d="M12.0335 21.5081L12.7226 24.0796" 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stop-color="#4F58AA"></stop></linearGradient></defs></svg></header><main role="main" id="main" tabindex="-1" class="focus-visible:outline-none"><section class="grid gap-y-2xl grid-cols-full pb-4xl bg-section-dark-bg text-section-dark-text pt-4xl" data-section-name="" data-component-name="" data-viewable-component="true" data-mode="dark"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl" data-component-name="section-header"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-10 lg:col-span-8 xl:col-span-8 xs:col-start-1 sm:col-start-1 md:col-start-2 lg:col-start-3 xl:col-start-3"><div class="text-center text-section-dark-text" data-mode="dark" data-component-name="heading-group"><h1 class="richtext text-t1">Terms of Service</h1></div></div></div></section><section class="grid gap-y-2xl grid-cols-full pb-4xl bg-section-light-bg text-section-light-text pt-4xl" data-section-name="" data-component-name="" data-viewable-component="true" data-mode="light"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl"><div class="col-span-4 xs:col-span-4 sm:col-span-6 md:col-span-8 lg:col-span-3 xs:col-start-1 sm:col-start-2 md:col-start-3 lg:col-start-1 relative flex flex-col"><nav class="overflow-y-auto lg:max-h-[80vh] no-scrollbar sticky top-28 flex flex-col gap-y-sm"><h2 class="text-t7 uppercase font-bold leading-none" data-component-name="kicker">Table of Contents</h2><ol><li class="py-3 lg:pl-6 lg:pr-gutter lg:border-l-[3px] transition-colors hover:border-black border-shade-30"><a class="text-shade-70 hover:text-black transition-colors hover:underline active:text-shade-50" href="#1-account-terms">1. Account Terms</a></li><li class="py-3 lg:pl-6 lg:pr-gutter lg:border-l-[3px] transition-colors hover:border-black border-shade-30"><a class="text-shade-70 hover:text-black transition-colors hover:underline active:text-shade-50" href="#2-account-activation">2. Account Activation</a></li><li class="py-3 lg:pl-6 lg:pr-gutter lg:border-l-[3px] transition-colors hover:border-black border-shade-30"><a class="text-shade-70 hover:text-black transition-colors hover:underline active:text-shade-50" href="#3-shopify-rights">3. Shopify Rights</a></li><li class="py-3 lg:pl-6 lg:pr-gutter lg:border-l-[3px] transition-colors hover:border-black border-shade-30"><a class="text-shade-70 hover:text-black transition-colors hover:underline active:text-shade-50" href="#4-your-responsibilities">4. Your Responsibilities</a></li><li class="py-3 lg:pl-6 lg:pr-gutter lg:border-l-[3px] transition-colors hover:border-black border-shade-30"><a class="text-shade-70 hover:text-black transition-colors hover:underline active:text-shade-50" href="#5-payment-of-fees-and-taxes">5. Payment of Fees and Taxes</a></li><li class="py-3 lg:pl-6 lg:pr-gutter lg:border-l-[3px] transition-colors hover:border-black border-shade-30"><a class="text-shade-70 hover:text-black transition-colors hover:underline active:text-shade-50" href="#6-confidentiality">6. Confidentiality</a></li><li class="py-3 lg:pl-6 lg:pr-gutter lg:border-l-[3px] transition-colors hover:border-black border-shade-30"><a class="text-shade-70 hover:text-black transition-colors hover:underline active:text-shade-50" href="#7-limitation-of-liability-and-indemnification">7. Limitation of Liability and Indemnification</a></li><li class="py-3 lg:pl-6 lg:pr-gutter lg:border-l-[3px] transition-colors hover:border-black border-shade-30"><a class="text-shade-70 hover:text-black transition-colors hover:underline active:text-shade-50" href="#8-intellectual-property-and-your-materials">8. Intellectual Property and Your Materials</a></li><li class="py-3 lg:pl-6 lg:pr-gutter lg:border-l-[3px] transition-colors hover:border-black border-shade-30"><a class="text-shade-70 hover:text-black transition-colors hover:underline active:text-shade-50" href="#9-additional-services">9. Additional Services</a></li><li class="py-3 lg:pl-6 lg:pr-gutter lg:border-l-[3px] transition-colors hover:border-black border-shade-30"><a class="text-shade-70 hover:text-black transition-colors hover:underline active:text-shade-50" href="#10-feedback-and-reviews">10. Feedback and Reviews</a></li><li class="py-3 lg:pl-6 lg:pr-gutter lg:border-l-[3px] transition-colors hover:border-black border-shade-30"><a class="text-shade-70 hover:text-black transition-colors hover:underline active:text-shade-50" href="#11-d-m-c-a-notice-and-takedown-procedure">11. DMCA Notice and Takedown Procedure</a></li><li class="py-3 lg:pl-6 lg:pr-gutter lg:border-l-[3px] transition-colors hover:border-black border-shade-30"><a class="text-shade-70 hover:text-black transition-colors hover:underline active:text-shade-50" href="#12-privacy-and-data-protection">12. Privacy and Data Protection</a></li><li class="py-3 lg:pl-6 lg:pr-gutter lg:border-l-[3px] transition-colors hover:border-black border-shade-30"><a class="text-shade-70 hover:text-black transition-colors hover:underline active:text-shade-50" href="#13-shopify-contracting-party">13. Shopify Contracting Party</a></li><li class="py-3 lg:pl-6 lg:pr-gutter lg:border-l-[3px] transition-colors hover:border-black border-shade-30"><a class="text-shade-70 hover:text-black transition-colors hover:underline active:text-shade-50" href="#14-term-and-termination">14. Term and Termination</a></li><li class="py-3 lg:pl-6 lg:pr-gutter lg:border-l-[3px] transition-colors hover:border-black border-shade-30"><a class="text-shade-70 hover:text-black transition-colors hover:underline active:text-shade-50" href="#15-modifications">15. Modifications</a></li><li class="py-3 lg:pl-6 lg:pr-gutter lg:border-l-[3px] transition-colors hover:border-black border-shade-30"><a class="text-shade-70 hover:text-black transition-colors hover:underline active:text-shade-50" href="#16-general-conditions">16. General Conditions</a></li><hr class="lg:hidden mt-xl"/></ol></nav></div><div class="col-span-4 xs:col-span-4 sm:col-span-6 md:col-span-8 lg:col-span-6 xs:col-start-1 sm:col-start-2 md:col-start-3 lg:col-start-4 relative flex flex-col gap-y-xl"><div data-mode="light"><div class="richtext text-body-base"><div class="legal-intro"> <p>Last updated on: March 1, 2023</p><p>Welcome to Shopify! By signing up for a Shopify Account (as defined in Section 1) or by using any Shopify Services (as defined below), you are agreeing to be bound by the following terms and conditions (the “<strong>Terms of Service</strong>”).</p><p>As used in these Terms of Service, “<strong>we</strong>”, “<strong>us</strong>”, “<strong>our</strong>” and “<strong>Shopify</strong>” means the applicable Shopify Contracting Party (as defined in Section 13 below), and “<strong>you</strong>” means the Shopify User (if registering for or using a Shopify Service as an individual), or the business employing the Shopify User (if registering for or using a Shopify Service as a business) and any of its affiliates.</p><p>Shopify provides a complete commerce platform that enables merchants to unify their commerce activities. Among other features, this platform includes a range of tools for merchants to build and customize online stores, sell in multiple places (including web, mobile, social media, online marketplaces and other online locations (“<strong>Online Services</strong>”) and in person (“<strong>POS Services</strong>”)), manage products, inventory, payments, fulfillment, shipping, business operations, marketing and advertising, and engage with existing and potential customers. Any such service or services offered by Shopify are referred to in these Terms of Services as the “<strong>Service(s)</strong>”. Any new features or tools which are added to the current Services will also be subject to the Terms of Service. You can review the current version of the Terms of Service at any time at <a href="https://shopify.com/legal/terms">https://shopify.com/legal/terms</a>.</p><p>You must read, agree with and accept all of the terms and conditions contained or expressly referenced in these Terms of Service, including Shopify’s <a href="/id/legal/aup">Acceptable Use Policy</a> (“<strong>AUP</strong>”) and <a href="/id/legal/privacy">Privacy Policy</a>, and, if applicable, the <a href="/id/legal/eu-terms">Supplementary Terms of Service for E.U. Merchants</a> ("<strong>EU Terms</strong>"), the Shopify <a href="/id/legal/api-terms">API License and Terms of Use</a> (“<strong>API Terms</strong>”) and the Shopify <a href="/id/legal/dpa">Data Processing Addendum</a> (“<strong>DPA</strong>”) before you may sign up for a Shopify Account or use any Shopify Service.</p><p><strong>Everyday language summaries are provided for convenience only and appear in bold near each section, but these summaries are not legally binding. Please read the Terms of Service, including any document referred to in these Terms of Service, for the complete picture of your legal requirements. By using Shopify or any Shopify services, you are agreeing to these terms. Be sure to occasionally check back for updates.</strong></p></div> <h2 id="1-account-terms" class="text-t4">1. Account Terms</h2><aside> <h3 class="text-t5">Which means</h3><p>You are responsible for your Account, the Materials you upload to the Shopify Service and the operation of your Shopify Store. If you violate Shopify’s terms of service we may cancel your service access. If we need to reach you, we will communicate via the Primary Email Address.</p></aside> <ol> <li>To access and use the Services, you must register for a Shopify account (“<strong>Account</strong>”). To complete your Account registration, you must provide us with your full legal name, business address, phone number, a valid email address, and any other information indicated as required. Shopify may reject your application for an Account, or cancel an existing Account, for any reason, at our sole discretion.</li> <li>You must be the older of: (i) 18 years, or (ii) at least the age of majority in the jurisdiction where you reside and from which you use the Services to open an Account.</li> <li>You confirm that you are receiving any Services provided by Shopify for the purposes of carrying on a business activity and not for any personal, household or family purpose.</li> <li>You acknowledge that Shopify will use the email address you provide on opening an Account or as updated by you from time to time as the primary method for communication with you (“<strong>Primary Email Address</strong>”). You must monitor the Primary Email Address you provide to Shopify and your Primary Email Address must be capable of both sending and receiving messages. Your email communications with Shopify can only be authenticated if they come from your Primary Email Address.</li> <li>You are responsible for keeping your password secure. Shopify cannot and will not be liable for any loss or damage from your failure to maintain the security of your Account and password. We may request additional security measures at any time and reserve the right to adjust these requirements at our discretion.</li> <li>Technical support in respect of the Services is only provided to Shopify Users. Questions about the Terms of Service should be sent to Shopify Support.</li> <li>You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Services, or access to the Services without the express written permission by Shopify.</li> <li>You agree not to work around, bypass, or circumvent any of the technical limitations of the Services, including to process orders outside Shopify’s Checkout, use any tool to enable features or functionalities that are otherwise disabled in the Services, or decompile, disassemble or otherwise reverse engineer the Services.</li> <li>You agree not to access the Services or monitor any material or information from the Services using any robot, spider, scraper, or other automated means.</li> <li>You understand that your Materials may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. “<strong>Materials</strong>” means Your Trademarks, copyright content, any products or services you sell through the Services (including description and price), and any photos, images, videos, graphics, written content, audio files, code, information, or other data provided or made available by you or your affiliates to Shopify or its affiliates.</li> </ol> <h2 id="2-account-activation" class="text-t4">2. Account Activation</h2><aside> <h3 class="text-t5">Which means</h3><p>Only one person can be the “Store Owner”, usually the person signing up for the Shopify Service. The Store Owner is responsible for the Account, is bound by these Terms of Service and is responsible for the actions of others accessing the Account. If you sign up on behalf of your employer, your employer is the Store Owner responsible for your Account.</p><p>We automatically create certain accounts for you to accept payments. You are responsible for activating and deactivating these accounts and complying with their terms, which may be with various third parties, including but not limited to PayPal, Apple Pay, Google Payment and Shop Pay. Any domain you purchase through us will automatically renew unless you opt out.</p></aside> <p><strong>2.1 Store Owner</strong></p><ol> <li>Subject to Section 2.1.2, the person signing up for the Service by opening an Account will be the contracting party (“<strong>Store Owner</strong> ”) for the purposes of our Terms of Service and will be the person who is authorized to use any corresponding Account we may provide to the Store Owner in connection with the Service. You are responsible for ensuring that the name of the Store Owner (including the legal name of the company that owns the Store, if applicable) is clearly visible on the Store’s website.</li> <li>If you are signing up for the Services on behalf of your employer, your employer will be the Store Owner. If you are signing up for the Services on behalf of your employer, then you must use your employer-issued email address and you represent and warrant that you have the authority to bind your employer to our Terms of Service.</li> <li>Your Shopify Store can only be associated with one Store Owner. A Store Owner may have multiple Shopify Stores. You agree to use Shopify Checkout for your store. “<strong>Store</strong>” means the online store (whether hosted by Shopify or on a third party website), or any storefront built on top of the Storefront API) or physical retail location(s) associated with the Account.</li> </ol> <p><strong>2.2 Staff Accounts</strong></p><ol> <li>Based on your Shopify pricing plan, you can create one or more staff accounts (“<strong>Staff Accounts</strong>”) allowing other people to access the Account. Each Staff Account must include a full legal name and a valid email account. With Staff Accounts, the Store Owner can set permissions and let other people work in their Account while determining the level of access by Staff Accounts to specific business information (for example, you can limit Staff Account access to sales information on the Reports page or prevent Staff Accounts from changing general store settings).</li> <li>The Store Owner is responsible for: (a) ensuring its employees, agents and subcontractors, including via Staff Accounts, comply with these Terms of Service; and (b) any breach of these Terms of Service by the Store Owner’s employees, agents or subcontractors. The Store Owner acknowledges and agrees that Store Owner will be responsible for the performance of all of its obligations under the Agreement, regardless of whether it sublicenses or subcontracts any such obligations to any third party, including but not limited to any affiliates or subsidiaries of Store Owner.</li> <li>The Store Owner and the users under Staff Accounts are each referred to as a “<strong>Shopify User</strong>”.</li> </ol> <p><strong>2.3 PayPal Express Checkout and Shopify Payments Accounts</strong></p><ol> <li>Upon completion of sign up for the Service, Shopify will create a PayPal Express Checkout account on your behalf, using your Primary Email Address. Depending on your location, Shopify may also create a Shopify Payments account on your behalf.</li> <li>You acknowledge that PayPal Express Checkout and/or Shopify Payments will be your default payments gateway(s) and that it is your sole responsibility as the Store Owner to activate and maintain these accounts. If you do not wish to keep either of the payment accounts active, it is your responsibility to deactivate them. For the avoidance of doubt, PayPal Express Checkout is a Third Party Service, as defined in Section 9.7.1 of these Terms of Service.</li> </ol> <p><strong>2.4 Shop Pay</strong></p><ol> <li>Upon completion of sign up for the Service, if you have been enrolled in Shopify Payments, Shop Pay will automatically appear as an accelerated checkout option on your checkout page. If you do not wish for Shop Pay to appear on your Store, it is your responsibility to remove it by managing your accelerated checkouts in your Shopify administrative console.</li> <li>If your customers have enabled Shop Pay, customers may purchase goods and services from your Shopify Store using Shop Pay.</li> <li>By using Shop Pay on your Shopify Store, you agree to be bound by the <a href="/id/legal/shop-pay-merchant-terms">Shop Pay Merchant Terms of Service</a>, as they may be amended by Shopify from time to time. If Shopify amends the Shop Pay Merchant Terms of Service, amendments are effective as of the date of posting. Your continued use of Shop Pay on your Store after the amended Shop Pay Merchant Terms of Service are posted constitutes your agreement to, and acceptance of, the amended Shop Pay Merchant Terms of Service. If you do not agree to any changes to the Shop Pay Merchant Terms of Service, it is your responsibility to remove Shop Pay by managing your accelerated checkouts in your Shopify administrative console.</li> </ol> <p><strong>2.5 Apple Pay for Safari Account</strong></p><ol> <li>Upon completion of sign up for the Service, Shopify will create an Apple Pay for Safari (“<strong>Apple Pay</strong>”) account on your behalf, using the URL(s) and business name associated with your Account. Depending on your location, Shopify may activate your Apple Pay account on your behalf, otherwise you will be required to activate your Apple Pay account within your Account admin. If you do not wish to keep your Apple Pay account active, it is your responsibility to deactivate it. For the avoidance of doubt, Apple Pay is a Third Party Service, as defined in Section 9.7.1 of these Terms of Service.</li> <li>If you use an Apple Pay supported payment gateway and your customers have enabled Apple Pay on their device, customers may purchase goods and services from your Store using Apple Pay.</li> <li>By using Apple Pay on your Store, you are agreeing to be bound by the <a href="/id/legal/apple-pay">Apple Pay Platform Web Merchant Terms and Conditions</a>, as they may be amended by Apple from time to time. If Apple amends the Apple Pay Platform Web Merchant Terms and Conditions, the amended and restated version will be posted here: <a href="https://shopify.com/legal/apple-pay">https://shopify.com/legal/apple-pay</a>. Such amendments to the Apple Pay Platform Web Merchant Terms are effective as of the date of posting. Your continued use of Apple Pay on your Store after the amended Apple Pay Platform Web Merchant Terms are posted constitutes your agreement to, and acceptance of, the amended Apple Pay Platform Web Merchant Terms. If you do not agree to any changes to the Apple Pay Platform Web Merchant Terms, de-activate your Apple Pay account and do not continue to use Apple Pay on your Store.</li> </ol> <p><strong>2.6 Google Pay</strong></p><ol> <li>Upon completion of sign up for the Service, if you have been enrolled in Shopify Payments, Shopify will also create a Google Pay account on your behalf. If you do not wish to keep your Google Pay account active, it is your responsibility to deactivate it. For the avoidance of doubt, Google Pay is a Third Party Service, as defined in Section 9.7.1 of these Terms of Service.</li> <li>If you use a Google Pay supported payment gateway and your customers have enabled Google Pay, customers may purchase goods and services from your Store using Google Pay.</li> <li>By using Google Pay on your Store, you are agreeing to be bound by the <a href="https://payments.developers.google.com/terms/sellertos">Google Pay API Terms of Service</a>, as they may be amended by Google from time to time. If Google amends the Google Pay API Terms of Service, the amended and restated version will be posted here: <a href="https://payments.developers.google.com/terms/sellertos">https://payments.developers.google.com/terms/sellertos</a>. Such amendments to the Google Pay API Terms of Service are effective as of the date of posting. Your continued use of Google Pay on your Store after the amended Google Pay API Terms of Service are posted constitutes your agreement to, and acceptance of, the amended Google Pay API Terms of Service. If you do not agree to any changes to the Google Pay API Terms of Service, deactivate your Google Pay account and do not continue to use Google Pay on your Store.</li> </ol> <p><strong>2.7 Meta Pay</strong></p><ol> <li>Upon completion of sign up for the Service, if you have been enrolled in Shopify Payments, Shopify will also create a Meta Pay account on your behalf. If you do not wish to keep your Meta Pay account active, it is your responsibility to deactivate it. For the avoidance of doubt, Meta Pay is a Third Party Service, as defined in Section 9.7.1 of these Terms of Service.</li> <li>If you use a Meta Pay supported payment gateway and your customers have enabled Meta Pay, customers may purchase goods and services from your Store using Meta Pay.</li> <li>By using Meta Pay on your Store, you are agreeing to be bound by the <a href="https://transparency.fb.com/en-gb/policies/other-policies/meta-pay-terms-and-conditions/">Meta Pay Merchant Terms and Conditions</a>, as they may be amended by Meta from time to time. If Meta amends the <a href="https://transparency.fb.com/en-gb/policies/other-policies/meta-pay-terms-and-conditions/">Meta Pay Merchant Terms and Conditions</a>, such amendments will be effective as of the date of posting by Meta. Your continued use of Meta Pay on your Store after the amended <a href="https://transparency.fb.com/en-gb/policies/other-policies/meta-pay-terms-and-conditions/">Meta Pay Merchant Terms and Conditions</a> are posted constitutes your agreement to, and acceptance of, the amended <a href="https://transparency.fb.com/en-gb/policies/other-policies/meta-pay-terms-and-conditions/">Meta Pay Merchant Terms and Conditions</a>. If you do not agree to any changes to the <a href="https://transparency.fb.com/en-gb/policies/other-policies/meta-pay-terms-and-conditions/">Meta Pay Merchant Terms and Conditions</a>, de-activate your Meta Pay account and do not continue to use Meta Pay on your Store.</li> </ol> <p><strong>2.8 Amazon Pay</strong></p><ol> <li>Upon completion of sign up for the Service, if you have been enrolled in Shopify Payments and you have enabled Amazon Pay within your Shopify Admin, Shopify will also create an Amazon Pay account on your behalf. If you do not wish to keep your Amazon Pay account active, it is your responsibility to deactivate it. For the avoidance of doubt, Amazon Pay is a Third Party Service, as defined in Section 9.7.1 of these Terms of Service.</li> <li>If you use an Amazon Pay supported payment gateway and your customers have enabled Amazon Pay, customers may purchase goods and services from your Store using Amazon Pay.</li> <li>By using Amazon Pay on your Store, you are agreeing to be bound by the <a href="https://pay.amazon.com/help/201212430">Amazon Payments, Inc. Customer Agreement</a>, as it may be amended by Amazon from time to time. If Amazon amends the <a href="https://pay.amazon.com/help/201212430">Amazon Payments, Inc. Customer Agreement</a>, the amended and restated version will be posted here: <a href="https://pay.amazon.com/help/201212430">Amazon Payments, Inc. Customer Agreement</a>. Such amendments to the Amazon Payments, Inc. Customer Agreement are effective as of the date of posting. Your continued use of Amazon Pay on your Store after the amended Amazon Payments, Inc. Customer Agreement is posted constitutes your agreement to, and acceptance of, the amended Amazon Payments, Inc. Customer Agreement. If you do not agree to any changes to the Amazon Payments, Inc. Customer Agreement, deactivate your Amazon Pay account and do not continue to use Amazon Pay on your Store.</li> </ol> <p><strong>2.9 Domain Names</strong></p><ol> <li>Upon purchasing a domain name through Shopify, domain registration will be preset to automatically renew each year so long as your Shopify Account remains active. You acknowledge that it is your sole responsibility to deactivate the auto-renewal function should you choose to do so.</li> </ol> <h2 id="3-shopify-rights" class="text-t4">3. Shopify Rights</h2><aside> <h3 class="text-t5">Which means</h3><p>Shopify has the right to control who we make our Services available to and we can modify them at any time. We also have the right to refuse or remove Materials from any part of the Services, including your Store. We may offer our services to your competitors, but we will never share your confidential information with them in doing so. In the event of an ownership dispute over a Shopify Account, we can freeze a Shopify Account or transfer it to the rightful owner, as determined by us.</p></aside> <ol> <li>The Services have a range of features and functionalities. Not all Services or features will be available to all Merchants at all times and we are under no obligation to make any Services or features available in any jurisdiction. Except where prohibited in these Terms of Service or by applicable law, we reserve the right to modify the Services or any part thereof for any reason, without notice and at any time.</li> <li>Shopify does not pre-screen Materials and it is in our sole discretion to refuse or remove any Materials from any part of the Services, including if we determine in our sole discretion that the goods or services that you offer through the Services, or the Materials uploaded or posted to the Services, violate our <a href="/id/legal/aup">AUP</a> or these Terms of Service.</li> <li>Verbal or written abuse of any kind (including threats of abuse or retribution) of any Shopify employee, member, or officer will result in immediate Account termination.</li> <li>We reserve the right to provide our Services to your competitors and make no promise of exclusivity. You further acknowledge and agree that Shopify employees and contractors may also be Shopify customers or merchants and that they may compete with you, although they may not use your Confidential Information (as defined in Section 6) in doing so.</li> <li>In the event of a dispute regarding Account ownership, we reserve the right to request documentation to determine or confirm Account ownership. Documentation may include, but is not limited to, a scanned copy of your business license, government issued photo ID, the last four digits of the credit card on file, or confirmation of your status as an employee of an entity.</li> <li>Shopify reserves the right to determine, in our sole discretion, rightful Account ownership and transfer an Account to the rightful Store Owner. If we are unable to reasonably determine the rightful Store Owner, without prejudice to our other rights and remedies, Shopify reserves the right to temporarily suspend or disable an Account until resolution has been determined between the disputing parties.</li> </ol> <h2 id="4-your-responsibilities" class="text-t4">4. Your Responsibilities</h2><aside> <h3 class="text-t5">Which means</h3><p>You are responsible for your Shopify Store, the goods or services you sell, and your relationship with your customers, not us. If you access the Shopify API, your use of the Shopify API is subject to the API Terms.</p></aside> <ol> <li>You acknowledge and agree to provide public-facing contact information, a refund policy and order fulfilment timelines on your Shopify Store.</li> <li>You acknowledge and agree that the Services are not a marketplace, and any contract of sale made through the Services is directly between you and the customer. You are the seller of record for all items you sell through the Services. You are responsible for the creation and operation of your Shopify Store, your Materials, the goods and services that you may sell through the Services, and all aspects of the transactions between you and your customer(s). This includes, but is not limited to, authorizing the charge to the customer in respect of the customer’s purchase, refunds, returns, fulfilling any sales or customer service, fraudulent transactions, required legal disclosures, regulatory compliance, alleged or actual violation of applicable laws (including but not limited to consumer protection laws in any jurisdiction where you offer products or services for sale), or your breach of these Terms of Service. You represent and warrant that your Store, your Materials and the goods and services you sell through the Services will be true, accurate, and complete, and will not violate any applicable laws, regulations or rights of third parties. For the avoidance of doubt, Shopify will not be the seller or merchant or record and will have no responsibility for your Store or items sold to customers through the Services.</li> <li>You are solely responsible for the goods or services that you may sell through the Services (including description, price, fees, tax that you calculate, defects, required legal disclosures, regulatory compliance, offers or promotional content), including compliance with any applicable laws or regulations.</li> <li>You may not use the Shopify Services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws), the laws applicable to you in your customer’s jurisdiction, or the laws of Canada and the Province of Ontario. You will comply with all applicable laws, rules and regulations (including but not limited to obtaining and complying with the requirements of any license or permit that may be necessary to operate your store or that may be held by you) in your use of the Service and your performance of obligations under the Terms of Service.</li> <li>The <a href="/id/legal/api-terms">API Terms</a> govern your access to and use of the Shopify API (as defined therein). You are solely responsible for the activity that occurs using your API Credentials (as defined in the API Terms) and for keeping your API Credentials secure.</li> <li>You agree to use Shopify Checkout for any sales associated with your online store. “<strong>Shopify Checkout</strong>” means Shopify’s checkout experience that allows Customers to enter their shipping information and payment details after adding item(s) to their cart and before placing an order, including checkouts that occur through the Shopify Checkout API.</li> </ol> <h2 id="5-payment-of-fees-and-taxes" class="text-t4">5. Payment of Fees and Taxes</h2><aside> <h3 class="text-t5">Which means</h3><p>A valid payment method (such as a credit card) must remain on file to pay all service fees, including the subscription, transaction and additional fees required for all stores. You will be billed for your Subscription Fees every 30 days. Any Transaction Fees or Additional Fees will be charged to your payment method. If we are unable to process payment of Fees using your payment method, we may make subsequent attempts to process payment of Fees using your payment method. If payment of Fees is unsuccessful within 28 days of our initial attempt to process payment, Shopify may freeze your store. You are responsible for all taxes relating to your Store or use of the Services. You may be required to remit Taxes to Shopify or to self-remit to your local taxing authority. No refunds.</p></aside> <ol> <li>You will pay the Fees applicable to your subscription to Online Service and/or POS Services (“<strong>Subscription Fees</strong>”) and any other applicable fees, including but not limited to applicable fees relating to the value of sales made through your Store when using all payment providers other than Shopify Payments (“<strong>Transaction Fees</strong>”), and any fees relating to your purchase or use of any products or services such as Shopify Payments, POS Equipment, shipping, apps, Themes, domain names, Experts Marketplace, or Third Party Services (“<strong>Additional Fees</strong>”). Together, the Subscription Fees, Transaction Fees and the Additional Fees are referred to as the “<strong>Fees</strong>”.</li> <li>You must keep a valid payment method on file with us to pay for all incurred and recurring Fees. Shopify will charge applicable Fees to any valid payment method that you authorize (“<strong>Authorized Payment Method</strong>”), and Shopify will continue to charge the Authorized Payment Method for applicable Fees until the Services are terminated, and any and all outstanding Fees have been paid in full. Unless otherwise indicated, all Fees and other charges are in U.S. dollars, and all payments will be in U.S. currency.</li> <li>Subscription Fees are paid in advance and will be billed in 30 day intervals (each such date, a “<strong>Billing Date</strong>”). Transaction Fees and Additional Fees will be charged from time to time at Shopify’s discretion. You will be charged on each Billing Date for all outstanding Fees that have not previously been charged. Fees will appear on an invoice, which will be sent to the Store Owner via the Primary Email Address provided. As well, an invoice will appear on the Account page of your Store’s administrative console. Users have approximately two weeks to bring up and settle any issues with the billing of Subscription Fees.</li> <li>If we are not able to process payment of Fees using an Authorized Payment Method, we may make subsequent attempts to process payment using any Authorized Payment Method. If we are unable to successfully process payment of Fees using an Authorized Payment Method within 28 days of our initial attempt, we may suspend and revoke access to your Account and the Services. Your Account will be reactivated upon your payment of any outstanding Fees, plus the Fees applicable to your next billing cycle. You may not be able to access your Account or your storefront during any period of suspension. If the outstanding Fees remain unpaid for 60 days following the date of suspension, Shopify reserves the right to terminate your Account in accordance with Section 14.</li> <li>All Fees are exclusive of applicable federal, provincial, state, local or other governmental sales, goods and services (including Goods and Sales Tax under the Goods and Services Tax Act, Chapter 117A of Singapore), harmonized or other taxes, fees or charges now in force or enacted in the future (“<strong>Taxes</strong>”).</li> <li>You are responsible for all applicable Taxes that arise from or as a result of your subscription to or purchase of Shopify’s products and services. To the extent that Shopify charges these Taxes, they are calculated using the tax rates that apply based on the billing address you provide to us. Such amounts are in addition to the Fees for such products and services and will be billed to your Authorized Payment Method. If you are exempt from payment of such Taxes, you must provide us with evidence of your exemption, which in some jurisdictions includes an original certificate that satisfies applicable legal requirements attesting to tax-exempt status. Tax exemption will only apply from and after the date we receive evidence satisfactory to Shopify of your exemption. If you are not charged Taxes by Shopify, you are responsible for determining if Taxes are payable, and if so, self-remitting Taxes to the appropriate tax authorities in your jurisdiction.</li> <li>For the avoidance of doubt, all sums payable by you to Shopify under these Terms of Service will be paid free and clear of any deductions or withholdings whatsoever. Other than Taxes charged by Shopify to you and remitted to the appropriate tax authorities on your behalf, any deductions or withholdings that are required by law will be borne by you and paid separately to the relevant taxation authority. Shopify will be entitled to charge the full amount of Fees stipulated under these Terms of Service to your Authorized Payment Method ignoring any such deduction or withholding that may be required.</li> <li>You are solely responsible for determining, collecting, withholding, reporting, and remitting applicable taxes, duties, fees, surcharges and additional charges that arise from or as a result of any sale on your Shopify Store or your use of the Services. The Services are not a marketplace. Any contract of sale made through the Services is directly between you and the customer.</li> <li>You must maintain an accurate location in the administrative console of your Shopify Store. If you change jurisdictions you must promptly update your location in the administrative console.</li> <li>Shopify does not provide refunds.</li> </ol> <h2 id="6-confidentiality" class="text-t4">6. Confidentiality</h2><aside> <h3 class="text-t5">Which means</h3><p>Both you and Shopify agree to use the Confidential Information of the other only to perform the obligations in these Terms of Service. Confidential Information must be protected and respected.</p></aside> <ol> <li>“<strong>Confidential Information</strong>” will include, but will not be limited to, any and all information associated with a party’s business and not publicly known, including specific business information, technical processes and formulas, software, customer lists, prospective customer lists, names, addresses and other information regarding customers and prospective customers, product designs, sales, costs (including any relevant processing fees), price lists, and other unpublished financial information, business plans and marketing data, and any other confidential and proprietary information, whether or not marked as confidential or proprietary. Shopify’s Confidential Information includes all information that you receive relating to us, or to the Services, that is not known to the general public including information related to our security program and practices.</li> <li>Each party agrees to use the other party’s Confidential Information solely as necessary for performing its obligations under these Terms of Service and in accordance with any other obligations in these Terms of Service including this Section 6. Each party agrees that it will take all reasonable steps, at least substantially equivalent to the steps it takes to protect its own proprietary information, to prevent the duplication, disclosure or use of any such Confidential Information, other than (i) by or to its employees, agents and subcontractors who must have access to such Confidential Information to perform such party’s obligations hereunder, who each will treat such Confidential Information as provided herein, and who are each subject to obligations of confidentiality to such party that are at least as stringent as those contained herein; or (ii) as required by any law, regulation, or order of any court of proper jurisdiction over the parties and the subject matter contained in these Terms of Service, provided that, if legally permitted, the receiving party will give the disclosing party prompt written notice and use commercially reasonable efforts to ensure that such disclosure is accorded confidential treatment. Confidential Information will not include any information that the receiving party can prove: (A) was already in the public domain, or was already known by or in the possession of the receiving party, at the time of disclosure of such information; (B) is independently developed by the receiving party without use of or reference to the other party’s Confidential Information, and without breaching any provisions of these Terms of Service; or (C) is thereafter rightly obtained by the receiving party from a source other than the disclosing party without breaching any provision of these Terms of Service.</li> </ol> <h2 id="7-limitation-of-liability-and-indemnification" class="text-t4">7. Limitation of Liability and Indemnification</h2><aside> <h3 class="text-t5">Which means</h3><p>We are not responsible for damages or lawsuits that arise if you break the law, breach this agreement or go against the rights of a third party. The Service is provided on an “as is” and “as available” basis. We provide no warranties and our liability is limited in the event of errors or interruptions.</p></aside> <ol> <li>You expressly understand and agree that, to the extent permitted by applicable laws, Shopify and its suppliers will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or relating to the use of or inability to use the Service or these Terms of Service (however arising, including negligence).</li> <li>You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, Shopify partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of (a) your breach of these Terms of Service or the documents it incorporates by reference (including the AUP); (b) or your violation of any law or the rights of a third party; or (c) any aspect of the transaction between you and your Customer, including but not limited to refunds, fraudulent transactions, alleged or actual violation of applicable laws (including but not limited to Federal and State consumer protection laws), or your breach of the Terms of Service.</li> <li>You will be responsible for any breach of the Terms of Service by your affiliates, agents or subcontractors and will be liable as if it were your own breach.</li> <li>Your use of the Services is at your sole risk. The Services are provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory.</li> <li>Shopify does not warrant that the Services will be uninterrupted, timely, secure, or error-free.</li> <li>Shopify does not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.</li> <li>Shopify is not responsible for any of your tax obligations or liabilities related to the use of Shopify’s Services.</li> <li>Shopify does not warrant that the quality of any products, services, information, or other materials purchased or obtained by you through the Services will meet your expectations, or that any errors in the Services will be corrected.</li> </ol> <h2 id="8-intellectual-property-and-your-materials" class="text-t4">8. Intellectual Property and Your Materials</h2><aside> <h3 class="text-t5">Which means</h3><p>Anything you upload remains yours (if it was yours) and is your responsibility, but Shopify can use and publish the things you upload. Anything uploaded to Shopify remains the property and responsibility of its initial owner. However, Shopify will receive a license of materials published through our platform that we may use to operate and promote our Services.</p></aside> <p><strong>8.1 Your Materials</strong></p><ol> <li>We do not claim ownership of the Materials you provide to Shopify; however, we do require a license to those Materials. You grant Shopify a non-exclusive, transferable, sub-licensable, royalty-free, worldwide right and license to host, use, distribute, expose, modify, run, copy, store, publicly perform, communicate to the public (including by telecommunication), broadcast, reproduce, make available, display, and translate, and create derivative works of any Materials provided by you in connection with the Services. We may use our rights under this license to operate, provide, and promote the Services and to perform our obligations and exercise our rights under the Terms of Service. You represent, warrant, and agree that you have all necessary rights in the Materials to grant this license. You irrevocably waive any and all moral rights you may have in the Materials in favour of Shopify and agree that this waiver may be invoked by anyone who obtains rights in the materials through Shopify, including anyone to whom Shopify may transfer or grant (including by way of license or sublicense) any rights in the Materials.</li> <li>If you owned the Materials before providing them to Shopify then, despite uploading them to your Shopify Store they remain yours, subject to any rights or licenses granted in the Terms of Service or elsewhere. You can remove your Shopify Store at any time by deleting your Account. Removing your Shopify Store does not terminate any rights or licenses granted to the Materials that Shopify requires to exercise any rights or perform any obligations that arose during the Term.</li> <li>You agree that Shopify can, at any time, review and delete any or all of the Materials submitted to the Services, although Shopify is not obligated to do so.</li> <li>You grant Shopify a non-exclusive, transferable, sub-licensable, royalty-free, worldwide right and license to use the names, trademarks, service marks and logos associated with your Store (“<strong>Your Trademarks</strong>”) to operate, provide, and promote the Services and to perform our obligations and exercise our rights under the Terms of Service. This license will survive any termination of the Terms of Service solely to the extent that Shopify requires the license to exercise any rights or perform any obligations that arose during the Term.</li> </ol> <p><strong>8.2 Shopify Intellectual Property</strong></p><ol> <li>You agree that you may not use any trademarks, logos, or service marks of Shopify, whether registered or unregistered, including but not limited to the word mark SHOPIFY, the word mark SHOP, the word mark SHOP PAY, and the “<strong>S</strong>” and shopping bag design mark (“<strong>Shopify Trademarks</strong>”) unless you are authorized to do so by Shopify in writing. You agree not to use or adopt any marks that may be considered confusing with the Shopify Trademarks. You agree that any variations or misspellings of the Shopify Trademarks would be considered confusing with the Shopify Trademarks.</li> <li>You agree not to purchase, register, or use search engine or other pay-per-click keywords (such as Google Ads), trademarks, email addresses, social media names, or domain names (including without limitation top-level domains, sub-domains, and page URLs) that use or include Shopify or Shopify Trademarks or that use or include any terms that may be confusing with the Shopify Trademarks.</li> <li>You acknowledge and agree that the Terms of Service do not give you any right to implement Shopify patents.</li> </ol> <h2 id="9-additional-services" class="text-t4">9. Additional Services</h2><p><strong>9.1 POS Services</strong></p><aside> <h3 class="text-t5">Which means</h3><p>If you use our POS Services, you must use the same payment processor that you use for the Online Services. You can cancel your POS Services at any time and still keep your Online Services active. While we take data security very seriously, we can’t guarantee that all transmissions using the POS Equipment are 100% secure. All transactions transmitted using the POS Equipment are at your own risk. Remember that the POS equipment is purchased, not leased. Our POS Equipment return policy applies to all POS equipment, except Chip & Swipe Reader, Swipe (Audio Jack) and physical gift cards</p></aside> <ol> <li>In addition to the terms applicable to Services generally, the following terms apply to your access and use of the POS Services. The POS Services include the Shopify POS software (“<strong>POS Software</strong>”), the Shopify POS website, located at <a href="https://shopify.com/pos">https://shopify.com/pos</a>, programs, documentation, apps, tools, internet-based services and components, Shopify’s POS hardware (“<strong>POS Equipment</strong>”) and any updates thereto provided to you by Shopify.</li> <li>Access to and use of the POS Services requires that you have an active and valid Account.</li> <li>If your POS Services are enabled with Shopify Payments, you cannot concurrently use any other payment processing service. The payment gateway used for your POS Services must be the same as that used for your Online Services, if applicable.</li> <li>You can terminate your POS Services without terminating your Account or any other Services you subscribe to, and in such case, you will continue to be billed, and will pay for, the Services (other than the terminated POS Services).</li> <li>You agree to use the POS Services in accordance with all procedures that may be provided by Shopify from time to time.</li> <li>While the POS Services use encryption technology, and the law generally prohibits third parties from monitoring transmission, we cannot guarantee security with respect to the connection to the POS Services, and we will not be liable for any unauthorized access to or use of data transmitted via the POS Services.</li> <li>POS Equipment is purchased, and not leased. Purchase of the POS Equipment is subject to the POS Equipment Agreement, <a href="/id/legal">POS Equipment Agreement and Return Policy</a>, applicable to your country. Upon payment by you for the POS Equipment, and confirmation to you of shipment of the POS equipment, you will acquire ownership of and title to the hardware components of the POS Equipment, and you will be licensed to access and use all POS Software installed in the POS Equipment (and any updates thereto), on a limited, non-exclusive, revocable, non-sublicensable, non-transferable basis, solely for the purposes of using the POS Services. Returns and refunds are not available for the Chip & Swipe Reader, Swipe (Audio Jack) and physical gift cards purchased from the Shopify Hardware Store.</li> <li>The Fees for POS Services will be determined based on the number of locations at which you are using the POS Services. Locations are defined by business address and are used for associating orders with a specific business address. Locations are added through the Shopify web administrative console associated with your Account. The number of locations using POS Services will also be detected by us and billed accordingly as part of your regular billing cycle. In the event of any discrepancy between the number of locations added by you through the Shopify web administrative console and the number of locations detected by Shopify, the number of locations detected by Shopify will be deemed to be correct.</li> </ol> <p><strong>9.2 Shopify Shipping</strong></p><aside> <h3 class="text-t5">Which means</h3><p>If you use Shopify Shipping, you must comply with the Shopify Shipping Terms of Service.</p></aside> <ol> <li>You can purchase shipping labels from within your Shopify administrative console (“<strong>Shopify Shipping</strong>”) for delivery of goods purchased from you from your Shopify Store. In addition to these Terms of Service, your access to and use of Shopify Shipping is subject to the Shopify Shipping Terms of Service, located at (a) <a href="https://www.shopify.com/legal/terms-shipping-us">https://www.shopify.com/legal/terms-shipping-us</a> if you are shipping from the United States; (b) <a href="https://www.shopify.com/legal/terms-shipping-ca">https://www.shopify.com/legal/terms-shipping-ca</a>, if you are shipping from Canada; and (c) <a href="https://www.shopify.com/legal/terms-shipping-global">https://www.shopify.com/legal/terms-shipping-global</a>, if you are shipping from a location outside of Canada and the United States.</li> </ol> <p><strong>9.3 SMS Messaging</strong></p><aside> <h3 class="text-t5">Which means</h3><p>When you use our SMS Services, you have to comply with our terms, the acceptable use policies of the SMS providers, and the law.</p></aside> <ol> <li>The Services allow you to send certain communications to your customers by short message service (SMS) messaging (for example, sending order confirmation notifications via SMS) (the "SMS Services"). You will only use the SMS Services in compliance with these Terms of Service, any other applicable terms (including Nexmo Inc.'s <a href="https://qa-www.nexmo.com/acceptable-use">Acceptable Use Policy</a> and Twilio’s <a href="https://www.twilio.com/legal/aup">Acceptable Use Policy</a>, as may be amended from time to time), and the laws of the jurisdiction from which you send messages, and in which your messages are received.</li> </ol> <p><strong>9.4 Theme Store</strong></p><aside> <h3 class="text-t5">Which means</h3><p>You can purchase our Themes to use for one Store at a time. You are free to modify our Themes, but do not infringe upon the intellectual property rights of others, including the designer. For Theme-related problems, contact the designer. Note that Themes may disappear over time and are subject to change.</p></aside> <ol> <li>You may establish the appearance of your Shopify Store with a design template from Shopify’s Theme Store (a “<strong>Theme</strong>”). If you download a Theme, you are licensed to use it for a single Store only. You are free to transfer a Theme to a second one of your own Stores if you close your first Store. To initiate a transfer of a Theme to a second one of your Stores, please contact Shopify Support. You are not permitted to transfer or sell a Theme to any other person’s Store on Shopify or elsewhere. Multiple Stores require multiple downloads and each download is subject to the applicable fee. Shopify gives no assurance that a particular Theme will remain available for additional downloads.</li> <li>You may modify the Theme to suit your Store. Shopify may add or modify the footer in a Theme that refers to Shopify at its discretion. Shopify may modify the Theme where it contains, in our sole discretion, an element that violates the Shopify AUP or other provisions of the Terms of Service, even if you received the Theme in that condition. Shopify may modify the Theme to reflect technical changes and updates as required.</li> <li>The intellectual property rights of the Theme remain the property of the designer. If you exceed the rights granted by your purchase of a Theme, the designer may take legal action against you, and, without prejudice to our other rights or remedies, Shopify may take administrative action such as modifying your Store or closing your Store.</li> <li>Technical support for a Theme is the responsibility of the designer, and Shopify accepts no responsibility to provide such support. Shopify may be able to help you contact the designer.</li> <li>It is the responsibility of the user, and not Shopify, to ensure that the installation of a new theme does not overwrite or damage the current or preexisting theme, or UI, of the user.</li> </ol> <p><strong>9.5 Shopify Email</strong></p><aside> <h3 class="text-t5">Which means</h3><p>By using the Email Services, you agree that Shopify may use certain tools to ensure the content of the emails sent through the service is safe and compliant with our policies.</p></aside> <p>You may generate or send email from your Account using the Shopify email services (the “<strong>Email Services</strong>”). In addition to the terms applicable to the Services generally (including Shopify’s Acceptable Use Policy, and Privacy Policy), the following terms apply to your access and use of the Email Services:</p><ol> <li>Shopify employs certain controls to scan the content of emails you deliver using the Email Services prior to delivery (“<strong>Content Scanning</strong>”). Such Content Scanning is intended to limit spam, phishing, or other malicious content that contravenes these Terms of Service, or Shopify’s Acceptable Use Policy (collectively, “<strong>Threats</strong>”). By using the Email Services, you explicitly grant Shopify the right to employ such Content Scanning. Shopify does not warrant that the Email Services will be free from Threats, and each Shopify merchant is responsible for all content generated by their respective Stores.</li> <li>BY GENERATING OR SENDING EMAIL THROUGH THE EMAIL SERVICES, YOU AGREE TO COMPLY WITH THE FOLLOWING REQUIREMENTS (THE “<strong>EMAIL SERVICES REQUIREMENTS</strong>”). SHOPIFY, OR ITS THIRD PARTY PROVIDERS, MAY SUSPEND OR TERMINATE YOUR ACCESS TO AND USE OF THE EMAIL SERVICES IF YOU DO NOT COMPLY WITH THE EMAIL SERVICES REQUIREMENTS.</li> <li>Your use of the Email Services must comply with all applicable laws. Examples of applicable laws include laws relating to spam or unsolicited commercial email (“<strong>UCE</strong>”), privacy, security, obscenity, defamation, intellectual property, pornography, terrorism, homeland security, gambling, child protection, and other applicable laws. It is your responsibility to know and understand the laws applicable to your use of the Email Services and the emails you generate or send through the Email Services.</li> <li>Your use of the Email Services must comply with Shopify’s Privacy Policy. It is your responsibility to read and understand the Privacy Policy applicable to your use of the Email Services and the emails you generate or send through the Email Services.</li> <li>You will use commercially reasonable efforts not to send sensitive personal data, including information regarding an individual’s medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs, or other sensitive data (collectively, “<strong>Sensitive Data</strong>”) through the Email Services. It is your responsibility to read and understand your obligations in relation to Sensitive Data.</li> <li>Your use of the Email Services must follow all applicable guidelines established by Shopify. The guidelines below are examples of practices that may violate the Email Services Requirements when generating, or sending emails through the Email Services:<ol> <li>using non-permission based email lists (i.e., lists in which each recipient has not explicitly granted permission to receive emails from you by affirmatively opting-in to receive those emails);</li> <li>using purchased or rented email lists;</li> <li>using third party email addresses, domain names, or mail servers without proper permission;</li> <li>sending emails to non-specific addresses (e.g., <a href="mailto:webmaster@domain.com">webmaster@domain.com</a> or <a href="mailto:info@domain.com">info@domain.com</a>);</li> <li>sending emails that result in an unacceptable number of spam or UCE complaints (even if the emails themselves are not actually spam or UCE);</li> <li>failing to include a working “<strong>unsubscribe</strong>” link in each email that allows the recipient to remove themselves from your mailing list;</li> <li>failing to comply with any request from a recipient to be removed from your mailing list within 10 days of receipt of the request;</li> <li>failing to include in each email a link to the then-current privacy policy applicable to that email;</li> <li>disguising the origin or subject matter of any email or falsifying or manipulating the originating email address, subject line, headers, or transmission path information for any email;</li> <li>failing to include in each email your valid physical mailing address or a link to that information; or</li> <li>including “<strong>junk mail,</strong>” “<strong>chain letters,</strong>” “<strong>pyramid schemes,</strong>” incentives (e.g., coupons, discounts, awards, or other incentives) or other material in any email that encourages a recipient to forward the Email to another recipient.</li> </ol> </li> <li>If you or a customer knows of or suspects any violations of the Email Services Requirements, please notify Shopify at <a href="mailto:abuse@shopify.com">abuse@shopify.com</a>. Shopify will determine compliance with the Email Services Requirements in its discretion.</li> <li>Shopify’s Email Services utilize Third Party Providers, including SendGrid (a Twilio Company). Your use of the Email Services is subject to SendGrid’s <a href="https://www.twilio.com/legal/aup">Acceptable Use Policy</a> as it may be amended by SendGrid from time to time.</li> </ol> <p><strong>9.6 Shop App</strong></p><aside> <h3 class="text-t5">Which means</h3><p>The Shop App is a sales channel that is only available to Eligible Merchants and will display Materials from your Shopify Store. If you do not wish for your Materials to be available in the Shop App, it is your responsibility to manage or deactivate this Service.</p></aside> <ol> <li>The Shop app is a Shopify application that is available to Eligible Merchants (defined below) (the “<strong>Shop App</strong>”, more details <a href="https://help.shopify.com/en/manual/online-sales-channels/shop">here</a>) to engage with customers that use the Shop App (each, a “<strong>Shop App User</strong>”).</li> <li>The Shop App is deemed to be a part of the Services, and all terms applicable to the Services apply. Without limiting the generality of the preceding sentence, and subject to these Terms of Service and all applicable guidelines and policies, Shopify reserves the right to refuse a Merchant access to or use of all or part of the Shop App for any reason and at any time without prior notice. Only those Merchants who meet all merchant requirements and do not sell any prohibited products, as outlined in the <a href="https://help.shopify.com/en/manual/online-sales-channels/shop/eligibility#merchant-requirements">Shop Merchant Guidelines</a> (as may be amended from time to time), are eligible to access and use the Shop App Services (“<strong>Eligible Merchants</strong>”).</li> <li>We may display your Materials, including product or service listings, Your Trademarks and any other content, data, or information from your Shopify Store on the Shop App. While the Shop App enables Shop App Users to shop natively in the Shop App, the transaction is completed on your Shopify Store. For clarity and avoidance of doubt, Section 7 (Limitation of Liability) and Section 8 (Intellectual Property) apply to the use of your Materials on the Shop App and your responsibility for your Materials and purchases made through your Shopify Store.</li> <li>Your Materials and your use of the Shop App must comply at all times with our <a href="https://help.shopify.com/en/manual/online-sales-channels/shop/eligibility">Shop App Merchant Guidelines</a>, these Terms of Service, the Additional Terms, all other applicable policies and guidelines, and applicable law.</li> <li>As in other areas of the Service, Shopify is not obligated to intervene in any dispute arising between you and your customers (including Shop App Users).</li> <li>On the Shop App, content is ranked by factors including relevance to a search query or a user’s interests, image quality, domain quality and how frequently other users have engaged with the content. For more information about how we display content on the Shop App, see our <a href="https://help.shopify.com/en/manual/online-sales-channels/shop/customer-experience">Shop App help documentation</a>.</li> <li>If you do not wish for your Materials to be available in the Shop App, it is your responsibility to manage or deactivate this Service. If you have the Shop App merchant channel installed, please see instructions <a href="https://help.shopify.com/en/manual/online-sales-channels/shop">here</a>. If you do not yet have the Shop App merchant channel installed on your Shopify Store, install it <a href="https://apps.shopify.com/shop">here</a>. If the Shop App merchant channel is not currently supported in your country, please contact <a href="https://help.shopify.com/en/">support</a> to remove your Materials from the Shop App. Note that if you remove your Materials from the Shop App, Shop App Users who purchase from your Shopify Store will continue to be able to view, manage and track orders from your Shopify Store in the Shop App. If you delete your Shopify Account, your Materials will be removed from the Shop App.</li> </ol> <p><strong>9.7 Third Party Services, Experts, and Experts Marketplace</strong></p><aside> <h3 class="text-t5">Which means</h3><p>We are not responsible for third party services, so use them at your own risk. If you choose to use Third Party Services on the Shopify platform, you consent to us sharing your data (and potentially the data of your Customers) to those services. If you use Third Party Services you agree that we do not provide a warranty, so get advice beforehand.</p></aside> <ol> <li>Shopify may from time to time recommend, provide you with access to, or enable third party software, applications (“<strong>Apps</strong>”), products, services or website links (collectively, “<strong>Third Party Services</strong>”) for your consideration or use, including via the Shopify App Store, or Experts Marketplace. Such Third Party Services are made available only as a convenience, and your purchase, access or use of any such Third Party Services is solely between you and the applicable third party services provider (“<strong>Third Party Provider</strong>”). In addition to these Terms of Service, you also agree to be bound by the additional service-specific terms applicable to services you purchase from, or that are provided by, Third Party Providers.</li> <li>Shopify Experts is an online directory of independent third parties (“<strong>Experts</strong>”) that can help you build and operate your Shopify Store.</li> <li>You can engage and work with an Expert directly or through Experts Marketplace. Experts Marketplace provides you with recommendations on Experts that can assist you with different aspects of your Store. Using Experts Marketplace, you can find, hire, and communicate with Experts directly from your Account admin.</li> <li>Any use by you of Third Party Services offered through the Services, Shopify Experts, Experts Marketplace or Shopify’s website is entirely at your own risk and discretion, and it is your responsibility to read the terms and conditions and/or privacy policies applicable to such Third Party Services before using them. In some instances, Shopify may receive a revenue share from Third Party Providers that Shopify recommends to you or that you otherwise engage through your use of the Services, Shopify Experts, Experts Marketplace or Shopify’s website.</li> <li>We do not provide any warranties or make representations to you with respect to Third Party Services. You acknowledge that Shopify has no control over Third Party Services and will not be responsible or liable to you or anyone else for such Third Party Services. The availability of Third Party Services on Shopify’s websites, including the Shopify App Store or Experts Marketplace, or the integration or enabling of such Third Party Services with the Services does not constitute or imply an endorsement, authorization, sponsorship, or affiliation by or with Shopify. Shopify does not guarantee the availability of Third Party Services and you acknowledge that Shopify may disable access to any Third Party Services at any time in its sole discretion and without notice to you. Shopify is not responsible or liable to anyone for discontinuation or suspension of access to, or disablement of, any Third Party Service. Shopify strongly recommends that you seek specialist advice before using or relying on Third Party Services, to ensure they will meet your needs. In particular, tax calculators should be used for reference only and not as a substitute for independent tax advice, when assessing the correct tax rates you should charge to your customers.</li> <li>If you install or enable a Third Party Service for use with the Services, you grant us permission to allow the applicable Third Party Provider to access your data and other Materials and to take any other actions as required for the interoperation of the Third Party Service with the Services, and any exchange of data or other Materials or other interaction between you and the Third Party Provider is solely between you and such Third Party Provider. Shopify is not responsible for any disclosure, modification or deletion of your data or other Materials, or for any corresponding losses or damages you may suffer, as a result of access by a Third Party Service or a Third Party Provider to your data or other Materials. Google Maps is a Third Party Service that is used within the Services. Your use of the Services is subject to your acceptance of the Google Maps and Earth Enterprise Universal Acceptable Use Policy, Google Maps and Google Earth Additional Terms of Service and Google Privacy Policy as it may be amended by Google from time to time.</li> <li>You acknowledge and agree that: (i) by submitting a request for assistance or other information through Experts Marketplace, you consent to being contacted by one or more Experts at the Primary Email Address (or such other email address provided by you) as well as the applicable user email address; and (ii) Shopify will receive all email communications exchanged via Experts Marketplace or in any reply emails (each a “<strong>Reply</strong>”) that originate from Experts Marketplace (directly or indirectly) between yourself and Experts. You further agree that Shopify may share your contact details and the background information that you submit via the Experts Marketplace with Experts. Experts may require access to certain admin pages on your Shopify Store. You choose the pages that the Experts can access.</li> <li>The relationship between you and any Third Party Provider is strictly between you and such Third Party Provider, and Shopify is not obligated to intervene in any dispute arising between you and a Third Party Provider.</li> <li>Under no circumstances will Shopify be liable for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary or other damages whatsoever, that result from any Third Party Services or your contractual relationship with any Third Party Provider, including any Expert. These limitations will apply even if Shopify has been advised of the possibility of such damages. The foregoing limitations will apply to the fullest extent permitted by applicable law.</li> <li>You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, Shopify partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys’ fees, arising out of your use of a Third Party Service or your relationship with a Third Party Provider.</li> </ol> <p><strong>9.8 Beta Services</strong></p><aside> <h3 class="text-t5">Which means</h3><p>Beta Services may be offered from time to time. They are not a part of the regular Services, and they might have errors or change at any time. You use Beta Services at your own risk, and we are not responsible for any losses or harm that might come from using a Beta Service. You may be required to keep your participation in the Beta Services confidential.</p></aside> <ol> <li>From time to time, Shopify may, in its sole discretion, invite you to use, on a trial basis, pre-release or beta features that are in development and not yet available to all merchants (“<strong>Beta Services</strong>”). Beta Services are not part of the Services, and Beta Services may be subject to additional terms and conditions, which Shopify will provide to you prior to your use of the Beta Services. Such Beta Services and all associated conversations and materials relating thereto will be considered Shopify Confidential Information and subject to the confidentiality provisions in this agreement. Without limiting the generality of the foregoing, you agree that you will not make any public statements or otherwise disclose your participation in the Beta Services without Shopify’s prior written consent. Shopify makes no representations or warranties that the Beta Services will function. Shopify may discontinue the Beta Services at any time in its sole discretion. Shopify will have no liability for any harm or damage arising out of or in connection with a Beta Service. The Beta Services may not work in the same way as a final version. Shopify may change or not release a final or commercial version of a Beta Service in our sole discretion.</li> </ol> <p><strong>9.9 Shopify Pixel Manager</strong></p><aside> <h3 class="text-t5">Which means</h3><p>The Shopify Pixel Manager enables you or a third party to track customer events by adding pixels to your Shopify Store. If you use the Shopify Pixel Manager, you are responsible for obtaining all necessary consents from store visitors and customers whose events you track.</p></aside> <p>Shopify allows you to add pixels to your Shopify Store to enable you or a third party to track customer events (the “Shopify Pixel Manager”). You may manage your pixels from within the user interface in the administrative console of your Shopify Store.</p><ol> <li><p>In addition to the terms applicable to your use of the Services generally (including these Terms of Service, Shopify’s Acceptable Use Policy, and Privacy Policy), the following terms apply to your access to and use of the Shopify Pixel Manager; a. You will comply with all applicable laws and obtain all necessary consents from every site visitor and customer whose events you track; b. If you provide Shopify with any data collected using pixels, including names, email addresses, phone numbers, or other data that personally identifies an individual, you will obtain all necessary rights and consents prior to providing Shopify with the foregoing information; c. You agree that Shopify may disable any pixels that Shopify identifies as malicious, in Shopify’s sole discretion; and d. You will not, and will not allow any third parties to, use pixels; i. to engage in or promote any unlawful, infringing, defamatory or otherwise harmful activity; or ii. to disable, interfere with or circumvent any aspect of the Services.</p></li> <li><p>Shopify may collect information associated with the Shopify Pixel Manager, such as how pixels are used, and how and what scripts are added. Shopify may use this data to improve, maintain, protect and develop the Shopify Pixel Manager.</p></li> </ol> <h2 id="10-feedback-and-reviews" class="text-t4">10. Feedback and Reviews</h2><aside> <h3 class="text-t5">Which means</h3><p>We welcome customer feedback but are under no obligation to ensure that ideas and suggestions regarding our Services or the services of third parties remain confidential and we can use the feedback in any way we want.</p></aside> <p>Shopify welcomes any ideas and/or suggestions regarding improvements or additions to the Services. Under no circumstances will any disclosure of any idea, suggestion or related material or any review of the Services, Third Party Services or any Third Party Provider (collectively, “<strong>Feedback</strong>”) to Shopify be subject to any obligation of confidentiality or expectation of compensation. By submitting Feedback to Shopify (whether submitted directly to Shopify or posted on any Shopify hosted forum or page), you waive any and all rights in the Feedback and that Shopify is free to implement and use the Feedback if desired, as provided by you or as modified by Shopify, without obtaining permission or license from you or from any third party. Any reviews of a Third Party Service or Third Party Provider that you submit to Shopify must be accurate to the best of your knowledge, and must not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable. Shopify reserves the right (but not the obligation) to remove or edit Feedback of Third Party Services or Third Party Providers, but does not regularly inspect posted Feedback.</p><h2 id="11-d-m-c-a-notice-and-takedown-procedure" class="text-t4">11. DMCA Notice and Takedown Procedure</h2><aside> <h3 class="text-t5">Which means</h3><p>Shopify respects intellectual property rights and you should too. If we receive a DMCA Notice, we may disable access or remove the allegedly infringing content from your Store. If you don’t think the claim is valid, you can send a counter notification. If you believe one of our merchants is infringing your intellectual property rights, you can send Shopify a DMCA Notice. We will expeditiously disable access or remove the content and notify the merchant.</p></aside> <p>Shopify supports the protection of intellectual property and asks Shopify merchants to do the same. It’s our policy to respond to all notices of alleged copyright infringement. If someone believes that one of our merchants is infringing their intellectual property rights, they can send a DMCA Notice to Shopify’s designated agent using our form. Upon receiving a DMCA Notice, we may remove or disable access to the Materials claimed to be a copyright infringement. Once provided with a notice of takedown, the merchant can reply with a counter notification using our form if they object to the complaint. The original complainant has 14 business days after we receive a counter notification to seek a court order restraining the merchant from engaging in the infringing activity, otherwise we restore the material. Learn more at <a href="https://help.shopify.com/en//legal/dmca">Reporting Intellectual Property Infringement</a>.</p><h2 id="12-privacy-and-data-protection" class="text-t4">12. Privacy and Data Protection</h2><aside> <h3 class="text-t5">Which means</h3><p>Shopify’s use and collection of personal information is governed by our Privacy Policy. Shopify’s use and collection of customer personal information is further governed by our Data Processing Addendum.</p></aside> <ol> <li><p>Shopify is firmly committed to protecting the privacy of your personal information and the personal information of your customers. By using the Service, you acknowledge and agree that Shopify’s collection, usage and disclosure of this personal information is governed by our <a href="/id/legal/privacy">Privacy Policy</a>.</p></li> <li><p>To the extent that Shopify processes personal information of your customers as a “data processor” or “service provider” under certain data privacy or protection laws, including the EU or UK General Data Protection Regulation and the California Consumer Privacy Act, Shopify’s collection and use of personal information is also subject to our <a href="/id/legal/dpa">Data Processing Addendum</a>.</p></li> </ol> <h2 id="13-shopify-contracting-party" class="text-t4">13. Shopify Contracting Party</h2><ol> <li><p>If the billing address of your Store is located in the United States or Canada, this Section 13(1) applies to you:</p><ol> <li><p>“<strong>Shopify Contracting Party</strong>” means Shopify Inc., a Canadian corporation, with offices located at 151 O’Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8.</p></li> <li><p>The parties irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of the Province of Ontario with respect to any dispute or claim arising out of or in connection with the Terms of Service. The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms of Service and is hereby expressly excluded.</p></li> </ol> </li> <li><p>If the billing address of your Store is located in <a href="/id/legal/country-list">the Asia Pacific region</a> (including Australia, New Zealand, China, Japan, Singapore), this Section 13(2) applies to you:</p><ol> <li><p>“<strong>Shopify Contracting Party</strong>” means Shopify Commerce Singapore Pte. Ltd, a corporation formed under the laws of Singapore, with offices located at 77 Robinson Road, #13-00 Robinson 77, Singapore 068896.</p></li> <li><p>The parties irrevocably agree that the courts of Singapore are to have exclusive jurisdiction to settle any dispute which may arise out of or in connection with the Terms of Service and that accordingly any proceedings arising out of or in connection with the Terms of Service will be brought in such courts. The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms of Service and is hereby expressly excluded.</p></li> </ol> </li> <li><p>If the billing address of your Store is located in <a href="/id/legal/country-list">EMEA region</a> or other jurisdictions not listed in Section 13(1) or 13(2), including Europe and Russia, the Middle East, Africa, South America, Caribbean, or Mexico this Section 13(3) applies to you:</p><ol> <li><p>“<strong>Shopify Contracting Party</strong>” means Shopify International Limited, a private company limited by shares, incorporated in Ireland under registration number 560279, with its registered offices located at 2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland, VAT number IE 3347697KH and its website is at <a href="https://shopify.com/">https://shopify.com/</a>.</p></li> <li><p>You irrevocably and unconditionally agree to submit to the jurisdiction of Irish courts, which have jurisdiction to settle any disputes which may arise out of or in connection with the validity, effect, interpretation or performance of these Terms of Service and you similarly irrevocably and unconditionally waive any objection to any claim that any suit, action or proceeding has been brought by Shopify in any other jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms of Service and is hereby expressly excluded.</p></li> </ol> </li> </ol> <h2 id="14-term-and-termination" class="text-t4">14. Term and Termination</h2><aside> <h3 class="text-t5">Which means</h3><p>To initiate a termination, you must contact <a href="https://help.shopify.com/en/">Support</a>. Shopify will respond with specific information regarding the termination process for your account. Once termination is confirmed, domains purchased through Shopify will no longer be automatically renewed. If you cancel in the middle of your billing cycle, you’ll have one last email invoice.</p><p>We may terminate your account at any time.</p></aside> <ol> <li><p>The term of these Terms of Service will begin on the date of your completed registration for use of a Service and continue until terminated by us or by you, as provided below (the “<strong>Term</strong>”).</p></li> <li><p>You may cancel your Account and terminate the Terms of Service at any time by contacting <a href="https://help.shopify.com/en/">Shopify Support</a> and then following the specific instructions indicated to you in Shopify’s response.</p></li> <li><p>Without limiting any other remedies, we may suspend or terminate your Account or the Terms of Service for any reason, without notice and at any time (unless otherwise required by law), including if we suspect that you (by conviction, settlement, insurance or escrow investigation, or otherwise) have engaged in fraudulent activity in connection with the use of the Services. Termination of the Terms of Service will be without prejudice to any rights or obligations which arose prior to the date of termination.</p></li> <li><p>Upon termination of the Services by either party for any reason:</p><ol> <li><p>Shopify will cease providing you with the Services and you will no longer be able to access your Account;</p></li> <li><p>unless otherwise provided in the Terms of Service, you will not be entitled to any refunds of any Fees, pro rata or otherwise;</p></li> <li><p>any outstanding balance owed to Shopify for your use of the Services through the effective date of such termination will immediately become due and payable in full; and</p></li> <li><p>your Shopify Store will be taken offline.</p></li> </ol> </li> <li><p>If you purchased a domain name through Shopify, upon cancellation your domain will no longer be automatically renewed. Following termination, it will be your sole responsibility to handle all matters related to your domain with the domain provider.</p></li> <li><p>If there are any outstanding Fees owed by you at the date of termination of the Service, you will receive one final invoice via email. Once that invoice has been paid in full, you will not be charged again.</p></li> </ol> <h2 id="15-modifications" class="text-t4">15. Modifications</h2><aside> <h3 class="text-t5">Which means</h3><p>If we make a material change to the Terms of Service that adversely affects your rights under the Terms of Service or your use of our Services in a material way, we will notify you in advance (unless the change relates to legal requirements or to prevent abuse of our Services, among other things).</p></aside> <ol> <li><p>We reserve the right, in our sole and absolute discretion, to update or change any portion of the Terms of Service at any time. We will provide you with reasonable advance notice of changes to the Terms of Service that materially adversely affect your use of the Services or your rights under the Terms of Service by sending an email to the Primary Email Address, providing notice through the Shopify administrative console, or by similar means. However, Shopify may make changes that materially adversely affect your use of the Services or your rights under the Terms of Service at any time and with immediate effect (i) for legal, regulatory, fraud and abuse prevention, or security reasons; or (ii) to restrict products or activities that we deem unsafe, inappropriate, or offensive. Unless we indicate otherwise in our notice (if applicable), any changes to the Terms of Service will be effective immediately upon posting of such updated terms at this location. Your continued access to or use of the Services after we provide such notice, if applicable, or after we post such updated terms, constitutes your acceptance of the changes and consent to be bound by the Terms of Service as amended. If you do not agree to the amended Terms of Service, you must stop accessing and using the Services.</p></li> <li><p>Shopify may change the Fees for the Services from time-to-time. We will provide you with 30 days advanced notice prior to any changes in Fees by sending an email to the Primary Email Account, providing notice through the Shopify administrative console, or by similar means. Shopify will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Services (or any part thereof).</p></li> </ol> <h2 id="16-general-conditions" class="text-t4">16. General Conditions</h2><ol> <li><p>The Terms of Service, including the documents it incorporates by reference, constitute the entire agreement between you and Shopify and govern your use of the Services and your Account, superseding any prior agreements between you and Shopify (including, but not limited to, any prior versions of the Terms of Service).</p></li> <li><p>The failure of Shopify to exercise or enforce any right or provision of the Terms of Service will not constitute a waiver of such right or provision. If any provision of the Terms of Service, including all terms and conditions and other documents it incorporates by reference, is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remaining provision of the Terms of Service will remain in full force and effect.</p></li> <li><p>Save for Shopify and its affiliates, you or anyone accessing Shopify Services pursuant to these Terms of Service, unless otherwise provided in these Terms of Service, no person or entity who is not a party to these Terms of Service will have any right to enforce any term of these Terms of Service, regardless of whether such person or entity has been identified by name, as a member of a class or as answering a particular description. For the avoidance of doubt, this will not affect the rights of any permitted assignee or transferee of these Terms.</p></li> <li><p>The Terms of Service will be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to principles of conflicts of laws.</p></li> <li><p>The Terms of Service may be available in languages other than English. To the extent of any inconsistencies or conflicts between these English Terms of Service and Shopify’s Terms of Service available in another language, the most current English version of the Terms of Service at <a href="https://www.shopify.com/legal/aup">https://www.shopify.com/legal/aup</a> will prevail. Any disputes arising out of these Terms of Service will be resolved in English unless otherwise determined by Shopify (acting in its sole discretion) or as required by applicable law.</p></li> <li><p>All the terms and provisions of the Terms of Service will be binding upon and inure to the benefit of the parties to the Terms of Service and to their respective heirs, successors, permitted assigns and legal representatives. Shopify will be permitted to assign these Terms of Service without notice to you or consent from you. You will have no right to assign or otherwise transfer the Terms of Service, or any of your rights or obligations hereunder, to any third party without Shopify’s prior written consent, to be given or withheld in Shopify’s sole discretion.</p></li> <li><p>If any provision, or portion of the provision, in these Terms of Service is, for any reason, held to be invalid, illegal or unenforceable in any respect, then such invalidity, illegality or unenforceability will not affect any other provision (or the unaffected portion of the provision) of the Terms of Service, and the Terms of Service will be construed as if such invalid, illegal or unenforceable provision, or portion of the provision, had never been contained within the Terms of Service.</p></li> <li><p>On termination, all related rights and obligations under the Terms of Service immediately terminate, except that (a) you will remain responsible for performing all of your obligations in connection with transactions entered into before termination and for any liabilities that accrued before or as a result of termination; and Sections 1 (Account Terms), 5 (Payment of Fees), 6 (Confidentiality), 7 (Limitation of Liability and Indemnification), 8.1 (Intellectual Property and Your Materials), 9.7(8)-(10) (Third Party Services, Experts, and Experts Marketplace), 10 (Feedback and Reviews), 12 (Privacy and Data Protection), 13 (Shopify Contracting Party), 14 (Cancellation and Termination), 15(1) (Modifications), and 16 (General Conditions) will survive the termination or expiration of these Terms of Service.</p></li> </ol> <hr class="my-xl"/><p>Shopify Inc.<br/> 151 O’Connor Street, Ground floor<br/> Ottawa, ON K2P 2L8<br/> Canada</p></div></div></div></div></section></main><footer class="relative flex flex-col font-shopifysans bg-black text-white" data-component-name="footer" data-viewable-component="true"><section class="container flex flex-col gap-16 py-16 my-0 sm:justify-start sm:pb-16 md:flex-row md:flex-nowrap 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Current: Indonesia"><span class="inline-flex items-center"><svg viewBox="0 0 45 45" aria-hidden="true" focusable="false" class="mr-1 h-4 w-4 fill-white"><path d="M22.5 2A20.5 20.5 0 1 0 43 22.5 20.52 20.52 0 0 0 22.5 2zm-4.23 28.79A33.67 33.67 0 0 0 22 31a34.54 34.54 0 0 0 4.76-.33 30.45 30.45 0 0 1-4.26 9 30.41 30.41 0 0 1-4.23-8.88zM22 28a29.86 29.86 0 0 1-4.47-.34A31 31 0 0 1 17 22a29.87 29.87 0 0 1 .36-4.64A30.13 30.13 0 0 1 22 17a31 31 0 0 1 5.66.53A29.85 29.85 0 0 1 28 22a31 31 0 0 1-.5 5.5 31 31 0 0 1-5.5.5zm-7.64-1a25.22 25.22 0 0 1-9.15-4.5 24.89 24.89 0 0 1 9-4.48A33.56 33.56 0 0 0 14 22a34.61 34.61 0 0 0 .36 5zM22.5 5.21a25.25 25.25 0 0 1 4.5 9.15 34.61 34.61 0 0 0-5-.36 33.58 33.58 0 0 0-4 .24 25.24 25.24 0 0 1 4.5-9.03zm8.29 13.06a30.41 30.41 0 0 1 8.89 4.23 30.46 30.46 0 0 1-9 4.26A34.54 34.54 0 0 0 31 22a33.67 33.67 0 0 0-.21-3.73zm8.82.59A33.75 33.75 0 0 0 30.26 15a29.2 29.2 0 0 0-3.89-9.56 17.54 17.54 0 0 1 13.24 13.42zm-21-13.41a29.16 29.16 0 0 0-3.85 9.35 29.16 29.16 0 0 0-9.35 3.85A17.54 17.54 0 0 1 18.64 5.44zM5.44 26.36a29.2 29.2 0 0 0 9.56 3.9 33.75 33.75 0 0 0 3.86 9.36A17.54 17.54 0 0 1 5.44 26.36zm20.7 13.25a33.73 33.73 0 0 0 3.91-9.56 33.73 33.73 0 0 0 9.56-3.91 17.55 17.55 0 0 1-13.47 13.47z"></path></svg><span class="break-keep">Indonesia</span><svg viewBox="0 0 10 5" aria-hidden="true" focusable="false" class="ml-2 h-3 w-3 fill-white"><path d="m0 0 5 5 5-5H0z"></path></svg></span></button><div aria-hidden="true" class="w-128 absolute bottom-[calc(100%+5em)] z-50 rounded-lg leading-8 bg-black text-white shadow-soft-dark-2xl inset-x-0" id="regionSelector" data-component-name="region-selector" style="display:none"><ul class="columns-2 px-5 py-8 md:px-14 md:py-10" data-component-name="region-nav" id="region-nav"><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/id/legal/terms" data-component-name="en-0" aria-current="true">Indonesia<svg viewBox="0 0 10 8" fill="none" aria-hidden="true" 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href="/it/legal/termini" lang="it" data-component-name="it-15" aria-current="false">Italia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/my/legal/terms" lang="en" data-component-name="en-16" aria-current="false">Malaysia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/mx/legal/terminos" lang="es" data-component-name="es-17" aria-current="false">México</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/nl/juridisch/voorwaarden" lang="nl" data-component-name="nl-18" aria-current="false">Nederland</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/nz/legal/terms" lang="en" data-component-name="en-19" aria-current="false">New Zealand</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ng/legal/terms" lang="en" data-component-name="en-20" aria-current="false">Nigeria</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/no-en/legal/terms" lang="en" data-component-name="en-21" aria-current="false">Norway (English)</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ph/legal/terms" lang="en" data-component-name="en-22" aria-current="false">Philippines</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/sg/legal/terms" lang="en" data-component-name="en-23" aria-current="false">Singapore</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/za/legal/terms" lang="en" data-component-name="en-24" aria-current="false">South Africa</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/se/legal/terms" lang="sv" data-component-name="sv-25" 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bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/jp/legal/terms" lang="ja" data-component-name="ja-31" aria-current="false">日本</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/zh/legal/terms" lang="zh-Hans" data-component-name="zh-Hans-32" aria-current="false">简体中文</a></li></ul></div></div><div class="relative block sm:hidden" data-click-outside="dismiss" data-component-name="regions"><div aria-hidden="true" class="fixed top-0 left-0 z-50 h-full w-full text-[1.1428571429em] will-change-auto transition-opacity motion-reduce:transition-none bg-black pointer-events-none opacity-0"></div><button class="bg-transparent mx-auto md:inline-block py-3 text-[#E0E0E0] hover:text-white" type="button" data-component-name="region-selector-open" tabindex="0" aria-label="Region Navigation. Current: Indonesia"><span class="inline-flex items-center"><svg viewBox="0 0 45 45" aria-hidden="true" focusable="false" class="mr-1 h-4 w-4 fill-white"><path d="M22.5 2A20.5 20.5 0 1 0 43 22.5 20.52 20.52 0 0 0 22.5 2zm-4.23 28.79A33.67 33.67 0 0 0 22 31a34.54 34.54 0 0 0 4.76-.33 30.45 30.45 0 0 1-4.26 9 30.41 30.41 0 0 1-4.23-8.88zM22 28a29.86 29.86 0 0 1-4.47-.34A31 31 0 0 1 17 22a29.87 29.87 0 0 1 .36-4.64A30.13 30.13 0 0 1 22 17a31 31 0 0 1 5.66.53A29.85 29.85 0 0 1 28 22a31 31 0 0 1-.5 5.5 31 31 0 0 1-5.5.5zm-7.64-1a25.22 25.22 0 0 1-9.15-4.5 24.89 24.89 0 0 1 9-4.48A33.56 33.56 0 0 0 14 22a34.61 34.61 0 0 0 .36 5zM22.5 5.21a25.25 25.25 0 0 1 4.5 9.15 34.61 34.61 0 0 0-5-.36 33.58 33.58 0 0 0-4 .24 25.24 25.24 0 0 1 4.5-9.03zm8.29 13.06a30.41 30.41 0 0 1 8.89 4.23 30.46 30.46 0 0 1-9 4.26A34.54 34.54 0 0 0 31 22a33.67 33.67 0 0 0-.21-3.73zm8.82.59A33.75 33.75 0 0 0 30.26 15a29.2 29.2 0 0 0-3.89-9.56 17.54 17.54 0 0 1 13.24 13.42zm-21-13.41a29.16 29.16 0 0 0-3.85 9.35 29.16 29.16 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By signing up for a Shopify Account (as defined in\nSection 1) or by using any Shopify Services (as defined below), you\nare agreeing to be bound by the following terms and conditions (the\n“**Terms of Service**”).\n\nAs used in these Terms of Service, “**we**”, “**us**”, “**our**” and\n“**Shopify**” means the applicable Shopify Contracting Party (as\ndefined in Section 13 below), and “**you**” means the Shopify User (if\nregistering for or using a Shopify Service as an individual), or the\nbusiness employing the Shopify User (if registering for or using a\nShopify Service as a business)\nand any of its affiliates.\n\nShopify provides a complete commerce platform that enables merchants to\nunify their commerce activities. Among other features, this platform\nincludes a range of tools for merchants to build and customize online\nstores, sell in multiple places (including web, mobile, social media,\nonline marketplaces and other online locations (“**Online Services**”) and\nin person (“**POS Services**”)), manage products, inventory, payments,\nfulfillment, shipping, business operations, marketing and advertising,\nand engage with existing and potential customers. Any such service or\nservices offered by Shopify are referred to in these Terms of Services\nas the “**Service(s)**”. Any new features or tools which are added to\nthe current Services will also be subject to the Terms of Service.\nYou can review the current version of the Terms of Service at any\ntime at \u003chttps://shopify.com/legal/terms\u003e.\n\nYou must read, agree with and accept all of the terms and conditions\ncontained or expressly referenced in these Terms of Service,\nincluding Shopify’s [Acceptable Use Policy]({{site, url(path: '/legal/aup')}}) (“**AUP**”) and\n[Privacy Policy]({{site, url(path: '/legal/privacy')}}), and, if\napplicable, the [Supplementary Terms of Service for E.U. Merchants]({{site, url(path: '/legal/eu-terms')}}) (\"**EU Terms**\"),\nthe Shopify [API License and Terms of Use]({{site, url(path: '/legal/api-terms')}}) (“**API Terms**”)\nand the Shopify [Data Processing Addendum]({{site, url(path: '/legal/dpa')}}) (“**DPA**”)\nbefore you may sign up for a Shopify Account or use any Shopify Service.\n\n**Everyday language summaries are provided for convenience only and\nappear in bold near each section, but these summaries are not legally\nbinding. Please read the Terms of Service, including any document\nreferred to in these Terms of Service, for the complete picture of your\nlegal requirements. By using Shopify or any Shopify services, you are\nagreeing to these terms. Be sure to occasionally\ncheck back for updates.**\n\n\u003c/div\u003e\n\n## 1. Account Terms\n\n\u003caside\u003e\n\n### Which means\n\nYou are responsible for your Account, the Materials you upload to the\nShopify Service and the operation of your Shopify Store. If you\nviolate Shopify’s terms of service we may cancel your service access.\nIf we need to reach you, we will communicate via the Primary Email Address.\n\n\u003c/aside\u003e\n\n1. To access and use the Services, you must register for a Shopify\n account (“**Account**”). To complete your Account registration, you\n must provide us with your full legal name, business address, phone\n number, a valid email address, and any other information indicated\n as required. Shopify may reject your application for an Account, or\n cancel an existing Account, for any reason, at our sole discretion.\n2. You must be the older of: (i) 18 years, or (ii) at least the age of\n majority in the jurisdiction where you reside and from which you\n use the Services to open an Account.\n3. You confirm that you are receiving any Services provided by Shopify\n for the purposes of carrying on a business activity and not for any\n personal, household or family purpose.\n4. You acknowledge that Shopify will use the email address you provide\n on opening an Account or as updated by you from time to time as the\n primary method for communication with you (“**Primary Email\n Address**”). You must monitor the Primary Email Address you provide\n to Shopify and your Primary Email Address must be capable of both\n sending and receiving messages. Your email communications with\n Shopify can only be authenticated if they come from your Primary\n Email Address.\n5. You are responsible for keeping your password secure. Shopify\n cannot and will not be liable for any loss or damage from your\n failure to maintain the security of your Account and password.\n We may request additional security measures at any time and reserve\n the right to adjust these requirements at our discretion.\n6. Technical support in respect of the Services is only provided to\n Shopify Users. Questions about the Terms of Service should be sent\n to Shopify Support.\n7. You agree not to reproduce, duplicate, copy, sell, resell or\n exploit any portion of the Service, use of the Services, or access\n to the Services without the express written permission by Shopify.\n8. You agree not to work around, bypass, or circumvent any of the technical\n limitations of the Services, including to process orders outside Shopify’s\n Checkout, use any tool to enable features or functionalities that are\n otherwise disabled in the Services, or decompile, disassemble or otherwise\n reverse engineer the Services.\n9. You agree not to access the Services or monitor any material or\n information from the Services using any robot, spider, scraper, or\n other automated means.\n10. You understand that your Materials may be transferred unencrypted\n and involve (a) transmissions over various networks; and (b)\n changes to conform and adapt to technical requirements of\n connecting networks or devices. “**Materials**” means Your\n Trademarks, copyright content, any products or services you sell\n through the Services (including description and price), and any\n photos, images, videos, graphics, written content, audio files,\n code, information, or other data provided or made available by you\n or your affiliates to Shopify or its affiliates.\n\n## 2. Account Activation\n\n\u003caside\u003e\n\n### Which means\n\nOnly one person can be the “Store Owner”, usually the person\nsigning up for the Shopify Service. The Store Owner is\nresponsible for the Account, is bound by these Terms of\nService and is responsible for the actions of others accessing\nthe Account. If you sign up on behalf of your employer, your\nemployer is the Store Owner responsible for your Account.\n\nWe automatically create certain accounts for you to accept\npayments. You are responsible for activating and deactivating\nthese accounts and complying with their terms, which may be with\nvarious third parties, including but not limited to PayPal,\nApple Pay, Google Payment and Shop Pay. Any domain you purchase\nthrough us will automatically renew unless you opt out.\n\n\u003c/aside\u003e\n\n**2.1 Store Owner**\n\n1. Subject to Section 2.1.2, the person signing up for the Service by\n opening an Account will be the contracting party (“**Store Owner**\n ”)\n for the purposes of our Terms of Service and will be the person who\n is authorized to use any corresponding Account we may provide to\n the Store Owner in connection with the Service. You are responsible\n for ensuring that the name of the Store Owner (including the legal\n name of the company that owns the Store, if applicable) is clearly\n visible on the Store’s website.\n2. If you are signing up for the Services on behalf of your employer,\n your employer will be the Store Owner. If you are signing up for\n the Services on behalf of your employer, then you must use your\n employer-issued email address and you represent and warrant that\n you have the authority to bind your employer to our Terms of\n Service.\n3. Your Shopify Store can only be associated with one Store Owner. A\n Store Owner may have multiple Shopify Stores. You agree to use\n Shopify Checkout for your store. “**Store**” means the online store\n (whether hosted by Shopify or on a third party website), or any\n storefront built on top of the Storefront API) or physical retail\n location(s) associated with the Account.\n\n**2.2 Staff Accounts**\n\n1. Based on your Shopify pricing plan, you can create one or more\n staff accounts (“**Staff Accounts**”) allowing other people to\n access the Account. Each Staff Account must include a full legal\n name and a valid email account. With Staff Accounts, the Store\n Owner can set permissions and let other people work in their\n Account while determining the level of access by Staff Accounts to\n specific business information (for example, you can limit Staff\n Account access to sales information on the Reports page or prevent\n Staff Accounts from changing general store settings).\n2. The Store Owner is responsible for: (a) ensuring its employees,\n agents and subcontractors, including via Staff Accounts, comply\n with these Terms of Service; and (b) any breach of these Terms of\n Service by the Store Owner’s employees, agents or subcontractors.\n The Store Owner acknowledges and agrees that Store Owner will be\n responsible for the performance of all of its obligations under the\n Agreement, regardless of whether it sublicenses or subcontracts any\n such obligations to any third party, including but not limited to\n any affiliates or subsidiaries of Store Owner.\n3. The Store Owner and the users under Staff Accounts are each\n referred to as a “**Shopify User**”.\n\n**2.3 PayPal Express Checkout and Shopify Payments Accounts**\n\n1. Upon completion of sign up for the Service, Shopify will create a\n PayPal Express Checkout account on your behalf, using your Primary\n Email Address. Depending on your location, Shopify may also create\n a Shopify Payments account on your behalf.\n2. You acknowledge that PayPal Express Checkout and/or Shopify\n Payments will be your default payments gateway(s) and that it is\n your sole responsibility as the Store Owner to activate and\n maintain these accounts. If you do not wish to keep either of the\n payment accounts active, it is your responsibility to deactivate\n them. For the avoidance of doubt, PayPal Express Checkout is a\n Third Party Service, as defined in Section 9.7.1 of these Terms of\n Service.\n\n**2.4 Shop Pay**\n\n1. Upon completion of sign up for the Service, if you have been\n enrolled in Shopify Payments, Shop Pay will automatically appear as\n an accelerated checkout option on your checkout page. If you do not\n wish for Shop Pay to appear on your Store, it is your\n responsibility to remove it by managing your accelerated checkouts\n in your Shopify administrative console.\n2. If your customers have enabled Shop Pay, customers may purchase\n goods and services from your Shopify Store using Shop Pay.\n3. By using Shop Pay on your Shopify Store, you agree to be bound by\n the [Shop Pay Merchant Terms of Service]({{site, url(path: '/legal/shop-pay-merchant-terms')}}),\n as they may be amended by Shopify from time to time. If Shopify\n amends the Shop Pay Merchant Terms of Service, amendments are\n effective as of the date of posting. Your continued use of Shop Pay\n on your Store after the amended Shop Pay Merchant Terms of Service\n are posted constitutes your agreement to, and acceptance of, the\n amended Shop Pay Merchant Terms of Service. If you do not agree to\n any changes to the Shop Pay Merchant Terms of Service, it is your\n responsibility to remove Shop Pay by managing your accelerated\n checkouts in your Shopify administrative console.\n\n**2.5 Apple Pay for Safari Account**\n\n1. Upon completion of sign up for the Service, Shopify will create an\n Apple Pay for Safari (“**Apple Pay**”) account on your behalf,\n using the URL(s) and business name associated with your Account.\n Depending on your location, Shopify may activate your Apple Pay\n account on your behalf, otherwise you will be required to activate\n your Apple Pay account within your Account admin. If you do not\n wish to keep your Apple Pay account active, it is your\n responsibility to deactivate it. For the avoidance of doubt, Apple\n Pay is a Third Party Service, as defined in Section 9.7.1 of these\n Terms of Service.\n2. If you use an Apple Pay supported payment gateway and your\n customers have enabled Apple Pay on their device, customers may\n purchase goods and services from your Store using Apple Pay.\n3. By using Apple Pay on your Store, you are agreeing to be bound by\n the [Apple Pay Platform Web Merchant Terms and Conditions]({{site, url(path: '/legal/apple-pay')}}),\n as they may be amended by Apple from time to time. If Apple\n amends the Apple Pay Platform Web Merchant Terms and Conditions,\n the amended and restated version will be posted here:\n \u003chttps://shopify.com/legal/apple-pay\u003e. Such amendments to the Apple Pay Platform\n Web Merchant Terms are effective as of the date of posting. Your\n continued use of Apple Pay on your Store after the amended Apple\n Pay Platform Web Merchant Terms are posted constitutes your\n agreement to, and acceptance of, the amended Apple Pay Platform Web\n Merchant Terms. If you do not agree to any changes to the Apple Pay\n Platform Web Merchant Terms, de-activate your Apple Pay account and\n do not continue to use Apple Pay on your Store.\n\n**2.6 Google Pay**\n\n1. Upon completion of sign up for the Service, if you have been\n enrolled in Shopify Payments, Shopify will also create a Google Pay\n account on your behalf. If you do not wish to keep your Google Pay\n account active, it is your responsibility to deactivate it. For the\n avoidance of doubt, Google Pay is a Third Party Service, as defined\n in Section 9.7.1 of these Terms of Service.\n2. If you use a Google Pay supported payment gateway and your\n customers have enabled Google Pay, customers may purchase goods and\n services from your Store using Google Pay.\n3. By using Google Pay on your Store, you are agreeing to be bound by\n the [Google Pay API Terms of Service](https://payments.developers.google.com/terms/sellertos),\n as they may be amended by Google from time to time. If Google\n amends the Google Pay API Terms of Service, the amended and\n restated version will be posted here: https://payments.developers.google.com/terms/sellertos.\n Such amendments to the Google Pay API Terms of Service are\n effective as of the date of posting. Your continued use of Google\n Pay on your Store after the amended Google Pay API Terms of Service\n are posted constitutes your agreement to, and acceptance of, the\n amended Google Pay API Terms of Service. If you do not agree to any\n changes to the Google Pay API Terms of Service, deactivate your\n Google Pay account and do not continue to use Google Pay on your\n Store.\n\n**2.7 Meta Pay**\n\n1. Upon completion of sign up for the Service, if you have been\n enrolled in Shopify Payments, Shopify will also create a Meta\n Pay account on your behalf. If you do not wish to keep your\n Meta Pay account active, it is your responsibility to\n deactivate it. For the avoidance of doubt, Meta Pay is a Third\n Party Service, as defined in Section 9.7.1 of these Terms of\n Service.\n2. If you use a Meta Pay supported payment gateway and your\n customers have enabled Meta Pay, customers may purchase goods\n and services from your Store using Meta Pay.\n3. By using Meta Pay on your Store, you are agreeing to be bound\n by\n the [Meta Pay Merchant Terms and Conditions](https://transparency.fb.com/en-gb/policies/other-policies/meta-pay-terms-and-conditions/),\n as they may be amended by Meta from time to time. If Meta\n amends the\n [Meta Pay Merchant Terms and Conditions](https://transparency.fb.com/en-gb/policies/other-policies/meta-pay-terms-and-conditions/),\n such amendments will be effective as of the date of posting by\n Meta. Your continued use of Meta Pay on your Store after\n the\n amended [Meta Pay Merchant Terms and Conditions](https://transparency.fb.com/en-gb/policies/other-policies/meta-pay-terms-and-conditions/)\n are posted constitutes your agreement to, and acceptance of, the\n amended [Meta Pay Merchant Terms and Conditions](https://transparency.fb.com/en-gb/policies/other-policies/meta-pay-terms-and-conditions/).\n If you do not agree to any changes to the\n [Meta Pay Merchant Terms and Conditions](https://transparency.fb.com/en-gb/policies/other-policies/meta-pay-terms-and-conditions/),\n de-activate your Meta Pay account and do not continue to use\n Meta Pay on your Store.\n\n**2.8 Amazon Pay**\n\n1. Upon completion of sign up for the Service, if you have been enrolled in Shopify Payments and you have enabled Amazon Pay within your Shopify Admin, Shopify will also create an Amazon Pay account on your behalf. If you do not wish to keep your Amazon Pay account active, it is your responsibility to deactivate it. For the avoidance of doubt, Amazon Pay is a Third Party Service, as defined in Section 9.7.1 of these Terms of Service.\n2. If you use an Amazon Pay supported payment gateway and your customers have enabled Amazon Pay, customers may purchase goods and services from your Store using Amazon Pay.\n3. By using Amazon Pay on your Store, you are agreeing to be bound by the [Amazon Payments, Inc. Customer Agreement](https://pay.amazon.com/help/201212430), as it may be amended by Amazon from time to time. If Amazon amends the [Amazon Payments, Inc. Customer Agreement](https://pay.amazon.com/help/201212430), the amended and restated version will be posted here: [Amazon Payments, Inc. Customer Agreement](https://pay.amazon.com/help/201212430). Such amendments to the Amazon Payments, Inc. Customer Agreement are effective as of the date of posting. Your continued use of Amazon Pay on your Store after the amended Amazon Payments, Inc. Customer Agreement is posted constitutes your agreement to, and acceptance of, the amended Amazon Payments, Inc. Customer Agreement. If you do not agree to any changes to the Amazon Payments, Inc. Customer Agreement, deactivate your Amazon Pay account and do not continue to use Amazon Pay on your Store.\n\n**2.9 Domain Names**\n\n1. Upon purchasing a domain name through Shopify, domain registration\n will be preset to automatically renew each year so long as your\n Shopify Account remains active. You acknowledge that it is your\n sole responsibility to deactivate the auto-renewal function should\n you choose to do so.\n\n## 3. Shopify Rights\n\n\u003caside\u003e\n\n### Which means\n\nShopify has the right to control who we make our Services\navailable to and we can modify them at any time. We also have the\nright to refuse or remove Materials from any part of the Services,\nincluding your Store. We may offer our services to your competitors,\nbut we will never share your confidential information with them in\ndoing so. In the event of an ownership dispute over a Shopify Account,\nwe can freeze a Shopify Account or transfer it to the rightful owner,\nas determined by us.\n\n\u003c/aside\u003e\n\n1. The Services have a range of features and functionalities. Not all\n Services or features will be available to all Merchants at all\n times and we are under no obligation to make any Services or\n features available in any jurisdiction. Except where prohibited in\n these Terms of Service or by applicable law, we reserve the right\n to modify the Services or any part thereof for any reason, without\n notice and at any time.\n2. Shopify does not pre-screen Materials and it is in our sole\n discretion to refuse or remove any Materials from any part of the\n Services, including if we determine in our sole discretion that the\n goods or services that you offer through the Services, or the\n Materials uploaded or posted to the Services, violate our [AUP]({{site, url(path: '/legal/aup')}}) or\n these Terms of Service.\n3. Verbal or written abuse of any kind (including threats of abuse or\n retribution) of any Shopify employee, member, or officer will\n result in immediate Account termination.\n4. We reserve the right to provide our Services to your competitors\n and make no promise of exclusivity. You further acknowledge and\n agree that Shopify employees and contractors may also be Shopify\n customers or merchants and that they may compete with you, although\n they may not use your Confidential Information (as defined in\n Section 6) in doing so.\n5. In the event of a dispute regarding Account ownership, we reserve\n the right to request documentation to determine or confirm Account\n ownership. Documentation may include, but is not limited to, a\n scanned copy of your business license, government issued photo ID,\n the last four digits of the credit card on file, or confirmation of\n your status as an employee of an entity.\n6. Shopify reserves the right to determine, in our sole discretion,\n rightful Account ownership and transfer an Account to the rightful\n Store Owner. If we are unable to reasonably determine the rightful\n Store Owner, without prejudice to our other rights and remedies,\n Shopify reserves the right to temporarily suspend or disable an\n Account until resolution has been determined between the disputing\n parties.\n\n## 4. Your Responsibilities\n\n\u003caside\u003e\n\n### Which means\n\nYou are responsible for your Shopify Store, the goods or\nservices you sell, and your relationship with your customers, not us.\nIf you access the Shopify API, your use of the Shopify API is subject\nto the API Terms.\n\n\u003c/aside\u003e\n\n1. You acknowledge and agree to provide public-facing contact\n information, a refund policy and order fulfilment timelines on your\n Shopify Store.\n2. You acknowledge and agree that the Services are not a marketplace,\n and any contract of sale made through the Services is directly\n between you and the customer. You are the seller of record for all\n items you sell through the Services. You are responsible for the\n creation and operation of your Shopify Store, your Materials, the\n goods and services that you may sell through the Services, and all\n aspects of the transactions between you and your customer(s). This\n includes, but is not limited to, authorizing the charge to the\n customer in respect of the customer’s purchase, refunds, returns,\n fulfilling any sales or customer service, fraudulent transactions,\n required legal disclosures, regulatory compliance, alleged or\n actual violation of applicable laws (including but not limited to\n consumer protection laws in any jurisdiction where you offer\n products or services for sale), or your breach of these Terms of\n Service. You represent and warrant that your Store, your Materials\n and the goods and services you sell through the Services will be\n true, accurate, and complete, and will not violate any applicable\n laws, regulations or rights of third parties. For the avoidance of\n doubt, Shopify will not be the seller or merchant or record and\n will have no responsibility for your Store or items sold to\n customers through the Services.\n3. You are solely responsible for the goods or services that you may\n sell through the Services (including description, price, fees, tax\n that you calculate, defects, required legal disclosures, regulatory\n compliance, offers or promotional content), including compliance\n with any applicable laws or regulations.\n4. You may not use the Shopify Services for any illegal or\n unauthorized purpose nor may you, in the use of the Service,\n violate any laws in your jurisdiction (including but not limited to\n copyright laws), the laws applicable to you in your customer’s\n jurisdiction, or the laws of Canada and the Province of Ontario.\n You will comply with all applicable laws, rules and regulations\n (including but not limited to obtaining and complying with the\n requirements of any license or permit that may be necessary to\n operate your store or that may be held by you) in your use of the\n Service and your performance of obligations under the Terms of\n Service.\n5. The [API Terms]({{site, url(path: '/legal/api-terms')}}) govern your\n access to and use of the Shopify API (as defined therein). You are\n solely responsible for the activity that occurs using your API\n Credentials (as defined in the API Terms) and for keeping your API\n Credentials secure.\n6. You agree to use Shopify Checkout for any sales associated with your\n online store. “**Shopify Checkout**” means Shopify’s checkout experience\n that allows Customers to enter their shipping information and payment\n details after adding item(s) to their cart and before placing an order,\n including checkouts that occur through the Shopify Checkout API.\n\n## 5. Payment of Fees and Taxes\n\n\u003caside\u003e\n\n### Which means\n\nA valid payment method (such as a credit card) must remain on\nfile to pay all service fees, including the subscription,\ntransaction and additional fees required for all stores. You\nwill be billed for your Subscription Fees every 30 days. Any\nTransaction Fees or Additional Fees will be charged to your\npayment method. If we are unable to process payment of Fees\nusing your payment method, we may make subsequent attempts to\nprocess payment of Fees using your payment method. If payment\nof Fees is unsuccessful within 28 days of our initial attempt\nto process payment, Shopify may freeze your store. You are\nresponsible for all taxes relating to your Store or use of\nthe Services. You may be required to remit Taxes to Shopify\nor to self-remit to your local taxing authority. No refunds.\n\n\u003c/aside\u003e\n\n1. You will pay the Fees applicable to your subscription to Online\n Service and/or POS Services (“**Subscription Fees**”) and any other\n applicable fees, including but not limited to applicable fees\n relating to the value of sales made through your Store when using\n all payment providers other than Shopify Payments (“**Transaction\n Fees**”), and any fees relating to your purchase or use of any\n products or services such as Shopify Payments, POS Equipment,\n shipping, apps, Themes, domain names, Experts Marketplace, or Third\n Party Services (“**Additional Fees**”). Together, the Subscription\n Fees, Transaction Fees and the Additional Fees are referred to as\n the “**Fees**”.\n2. You must keep a valid payment method on file with us to pay for all\n incurred and recurring Fees. Shopify will charge applicable Fees to\n any valid payment method that you authorize (“**Authorized Payment\n Method**”), and Shopify will continue to charge the Authorized\n Payment Method for applicable Fees until the Services are\n terminated, and any and all outstanding Fees have been paid in\n full. Unless otherwise indicated, all Fees and other charges are in\n U.S. dollars, and all payments will be in U.S. currency.\n3. Subscription Fees are paid in advance and will be billed in 30 day\n intervals (each such date, a “**Billing Date**”). Transaction Fees and\n Additional Fees will be charged from time to time at Shopify’s\n discretion. You will be charged on each Billing Date for all\n outstanding Fees that have not previously been charged. Fees will\n appear on an invoice, which will be sent to the Store Owner via the\n Primary Email Address provided. As well, an invoice will appear on\n the Account page of your Store’s administrative console. Users have\n approximately two weeks to bring up and settle any issues with the\n billing of Subscription Fees.\n4. If we are not able to process payment of Fees using an Authorized\n Payment Method, we may make subsequent attempts to process payment\n using any Authorized Payment Method. If we are unable to successfully\n process payment of Fees using an Authorized Payment Method within\n 28 days of our initial attempt, we may suspend and revoke access\n to your Account and the Services. Your Account will be reactivated\n upon your payment of any outstanding Fees, plus the Fees applicable\n to your next billing cycle. You may not be able to access your Account\n or your storefront during any period of suspension. If the outstanding\n Fees remain unpaid for 60 days following the date of suspension,\n Shopify reserves the right to terminate your Account in accordance\n with Section 14.\n5. All Fees are exclusive of applicable federal, provincial, state,\n local or other governmental sales, goods and services (including\n Goods and Sales Tax under the Goods and Services Tax Act, Chapter\n 117A of Singapore), harmonized or other taxes, fees or charges now\n in force or enacted in the future (“**Taxes**”).\n6. You are responsible for all applicable Taxes that arise from or as\n a result of your subscription to or purchase of Shopify’s products\n and services. To the extent that Shopify charges these Taxes, they\n are calculated using the tax rates that apply based on the billing\n address you provide to us. Such amounts are in addition to the Fees\n for such products and services and will be billed to your\n Authorized Payment Method. If you are exempt from payment of such\n Taxes, you must provide us with evidence of your exemption, which\n in some jurisdictions includes an original certificate that\n satisfies applicable legal requirements attesting to tax-exempt\n status. Tax exemption will only apply from and after the date we\n receive evidence satisfactory to Shopify of your exemption. If you\n are not charged Taxes by Shopify, you are responsible for\n determining if Taxes are payable, and if so, self-remitting Taxes\n to the appropriate tax authorities in your jurisdiction.\n7. For the avoidance of doubt, all sums payable by you to Shopify\n under these Terms of Service will be paid free and clear of any\n deductions or withholdings whatsoever. Other than Taxes charged by\n Shopify to you and remitted to the appropriate tax authorities on\n your behalf, any deductions or withholdings that are required by\n law will be borne by you and paid separately to the relevant\n taxation authority. Shopify will be entitled to charge the full\n amount of Fees stipulated under these Terms of Service to your\n Authorized Payment Method ignoring any such deduction or\n withholding that may be required.\n8. You are solely responsible for determining, collecting,\n withholding, reporting, and remitting applicable taxes, duties,\n fees, surcharges and additional charges that arise from or as a\n result of any sale on your Shopify Store or your use of the\n Services. The Services are not a marketplace. Any contract of sale\n made through the Services is directly between you and the customer.\n9. You must maintain an accurate location in the administrative\n console of your Shopify Store. If you change jurisdictions you must\n promptly update your location in the administrative console.\n10. Shopify does not provide refunds.\n\n## 6. Confidentiality\n\n\u003caside\u003e\n\n### Which means\n\nBoth you and Shopify agree to use the Confidential Information of the\nother only to perform the obligations in these Terms of Service.\nConfidential Information must be protected and respected.\n\n\u003c/aside\u003e\n\n1. “**Confidential Information**” will include, but will not be limited\n to, any and all information associated with a party’s business and\n not publicly known, including specific business information,\n technical processes and formulas, software, customer lists,\n prospective customer lists, names, addresses and other information\n regarding customers and prospective customers, product designs,\n sales, costs (including any relevant processing fees), price lists,\n and other unpublished financial information, business plans and\n marketing data, and any other confidential and proprietary\n information, whether or not marked as confidential or proprietary.\n Shopify’s Confidential Information includes all information that\n you receive relating to us, or to the Services, that is not known\n to the general public including information related to our security\n program and practices.\n2. Each party agrees to use the other party’s Confidential Information\n solely as necessary for performing its obligations under these\n Terms of Service and in accordance with any other obligations in\n these Terms of Service including this Section 6. Each party agrees\n that it will take all reasonable steps, at least substantially\n equivalent to the steps it takes to protect its own proprietary\n information, to prevent the duplication, disclosure or use of any\n such Confidential Information, other than (i) by or to its\n employees, agents and subcontractors who must have access to such\n Confidential Information to perform such party’s obligations\n hereunder, who each will treat such Confidential Information as\n provided herein, and who are each subject to obligations of\n confidentiality to such party that are at least as stringent as\n those contained herein; or (ii) as required by any law, regulation,\n or order of any court of proper jurisdiction over the parties and\n the subject matter contained in these Terms of Service, provided\n that, if legally permitted, the receiving party will give the\n disclosing party prompt written notice and use commercially\n reasonable efforts to ensure that such disclosure is accorded\n confidential treatment. Confidential Information will not include\n any information that the receiving party can prove: (A) was already\n in the public domain, or was already known by or in the possession\n of the receiving party, at the time of disclosure of such\n information; (B) is independently developed by the receiving party\n without use of or reference to the other party’s Confidential\n Information, and without breaching any provisions of these Terms of\n Service; or (C) is thereafter rightly obtained by the receiving\n party from a source other than the disclosing party without\n breaching any provision of these Terms of Service.\n\n## 7. Limitation of Liability and Indemnification\n\n\u003caside\u003e\n\n### Which means\n\nWe are not responsible for damages or lawsuits that arise if you break\nthe law, breach this agreement or go against the rights of a third\nparty. The Service is provided on an “as is” and “as available” basis.\nWe provide no warranties and our liability is limited in the event of\nerrors or interruptions.\n\n\u003c/aside\u003e\n\n1. You expressly understand and agree that, to the extent permitted by\n applicable laws, Shopify and its suppliers will not be liable for\n any direct, indirect, incidental, special, consequential or\n exemplary damages, including but not limited to, damages for loss\n of profits, goodwill, use, data or other intangible losses arising\n out of or relating to the use of or inability to use the Service or\n these Terms of Service (however arising, including negligence).\n2. You agree to indemnify and hold us and (as applicable) our parent,\n subsidiaries, affiliates, Shopify partners, officers, directors,\n agents, employees, and suppliers harmless from any claim or demand,\n including reasonable attorneys’ fees, made by any third party due\n to or arising out of (a) your breach of these Terms of Service or\n the documents it incorporates by reference (including the AUP); (b)\n or your violation of any law or the rights of a third party; or (c)\n any aspect of the transaction between you and your Customer,\n including but not limited to refunds, fraudulent transactions,\n alleged or actual violation of applicable laws (including but not\n limited to Federal and State consumer protection laws), or your\n breach of the Terms of Service.\n3. You will be responsible for any breach of the Terms of Service by\n your affiliates, agents or subcontractors and will be liable as if\n it were your own breach.\n4. Your use of the Services is at your sole risk. The Services are\n provided on an “as is” and “as available” basis without any\n warranty or condition, express, implied or statutory.\n5. Shopify does not warrant that the Services will be uninterrupted,\n timely, secure, or error-free.\n6. Shopify does not warrant that the results that may be obtained from\n the use of the Services will be accurate or reliable.\n7. Shopify is not responsible for any of your tax obligations or\n liabilities related to the use of Shopify’s Services.\n8. Shopify does not warrant that the quality of any products,\n services, information, or other materials purchased or obtained by\n you through the Services will meet your expectations, or that any\n errors in the Services will be corrected.\n\n## 8. Intellectual Property and Your Materials\n\n\u003caside\u003e\n\n### Which means\n\nAnything you upload remains yours (if it was yours) and is your\nresponsibility, but Shopify can use and publish the things you upload.\nAnything uploaded to Shopify remains the property and responsibility\nof its initial owner. However, Shopify will receive a license of\nmaterials published through our platform that we may use to operate\nand promote our Services.\n\n\u003c/aside\u003e\n\n**8.1 Your Materials**\n\n1. We do not claim ownership of the Materials you provide to Shopify;\n however, we do require a license to those Materials. You grant\n Shopify a non-exclusive, transferable, sub-licensable,\n royalty-free, worldwide right and license to host, use, distribute,\n expose, modify, run, copy, store, publicly perform, communicate to\n the public (including by telecommunication), broadcast, reproduce,\n make available, display, and translate, and create derivative works\n of any Materials provided by you in connection with the Services.\n We may use our rights under this license to operate, provide, and\n promote the Services and to perform our obligations and exercise\n our rights under the Terms of Service. You represent, warrant, and\n agree that you have all necessary rights in the Materials to grant\n this license. You irrevocably waive any and all moral rights you\n may have in the Materials in favour of Shopify and agree that this\n waiver may be invoked by anyone who obtains rights in the materials\n through Shopify, including anyone to whom Shopify may transfer or\n grant (including by way of license or sublicense) any rights in the\n Materials.\n2. If you owned the Materials before providing them to Shopify then,\n despite uploading them to your Shopify Store they remain yours,\n subject to any rights or licenses granted in the Terms of Service\n or elsewhere. You can remove your Shopify Store at any time by\n deleting your Account. Removing your Shopify Store does not\n terminate any rights or licenses granted to the Materials that\n Shopify requires to exercise any rights or perform any obligations\n that arose during the Term.\n3. You agree that Shopify can, at any time, review and delete any or\n all of the Materials submitted to the Services, although Shopify is\n not obligated to do so.\n4. You grant Shopify a non-exclusive, transferable, sub-licensable,\n royalty-free, worldwide right and license to use the names,\n trademarks, service marks and logos associated with your Store\n (“**Your Trademarks**”) to operate, provide, and promote the Services\n and to perform our obligations and exercise our rights under the\n Terms of Service. This license will survive any termination of the\n Terms of Service solely to the extent that Shopify requires the\n license to exercise any rights or perform any obligations that\n arose during the Term.\n\n**8.2 Shopify Intellectual Property**\n\n1. You agree that you may not use any trademarks, logos, or service\n marks of Shopify, whether registered or unregistered, including but\n not limited to the word mark SHOPIFY, the word mark SHOP, the word\n mark SHOP PAY, and the “**S**” and shopping bag design mark (“**Shopify\n Trademarks**”) unless you are authorized to do so by Shopify in\n writing. You agree not to use or adopt any marks that may be\n considered confusing with the Shopify Trademarks. You agree that\n any variations or misspellings of the Shopify Trademarks would be\n considered confusing with the Shopify Trademarks.\n2. You agree not to purchase, register, or use search engine or other\n pay-per-click keywords (such as Google Ads), trademarks, email\n addresses, social media names, or domain names (including without\n limitation top-level domains, sub-domains, and page URLs) that use\n or include Shopify or Shopify Trademarks or that use or include any\n terms that may be confusing with the Shopify Trademarks.\n3. You acknowledge and agree that the Terms of Service do not give you\n any right to implement Shopify patents.\n\n## 9. Additional Services\n\n**9.1 POS Services**\n\n\u003caside\u003e\n\n### Which means\n\nIf you use our POS Services, you must use the same payment processor\nthat you use for the Online Services. You can cancel your POS Services\nat any time and still keep your Online Services active. While we take\ndata security very seriously, we can’t guarantee that all\ntransmissions using the POS Equipment are 100% secure. All\ntransactions transmitted using the POS Equipment are at your own risk.\nRemember that the POS equipment is purchased, not leased. Our POS\nEquipment return policy applies to all POS equipment, except Chip \u0026\nSwipe Reader, Swipe (Audio Jack) and physical gift cards\n\n\u003c/aside\u003e\n\n1. In addition to the terms applicable to Services generally, the\n following terms apply to your access and use of the POS Services.\n The POS Services include the Shopify POS software (“**POS Software**”),\n the Shopify POS website, located at \u003chttps://shopify.com/pos\u003e,\n programs, documentation, apps, tools, internet-based services and\n components, Shopify’s POS hardware (“**POS Equipment**”) and any\n updates thereto provided to you by Shopify.\n2. Access to and use of the POS Services requires that you have an\n active and valid Account.\n3. If your POS Services are enabled with Shopify Payments, you cannot\n concurrently use any other payment processing service. The payment\n gateway used for your POS Services must be the same as that used\n for your Online Services, if applicable.\n4. You can terminate your POS Services without terminating your\n Account or any other Services you subscribe to, and in such case,\n you will continue to be billed, and will pay for, the Services\n (other than the terminated POS Services).\n5. You agree to use the POS Services in accordance with all procedures\n that may be provided by Shopify from time to time.\n6. While the POS Services use encryption technology, and the law\n generally prohibits third parties from monitoring transmission, we\n cannot guarantee security with respect to the connection to the POS\n Services, and we will not be liable for any unauthorized access to\n or use of data transmitted via the POS Services.\n7. POS Equipment is purchased, and not leased. Purchase of the POS\n Equipment is subject to the POS Equipment Agreement, [POS Equipment\n Agreement and Return Policy]({{site, url(path: '/legal')}}), applicable to your country.\n Upon payment by you for the POS Equipment, and confirmation to you of\n shipment of the POS equipment, you will acquire ownership of and title to the hardware\n components of the POS Equipment, and you will be licensed to access\n and use all POS Software installed in the POS Equipment (and any\n updates thereto), on a limited, non-exclusive, revocable,\n non-sublicensable, non-transferable basis, solely for the purposes\n of using the POS Services. Returns and refunds are not available\n for the Chip \u0026 Swipe Reader, Swipe (Audio Jack) and physical gift\n cards purchased from the Shopify Hardware Store.\n8. The Fees for POS Services will be determined based on the number of\n locations at which you are using the POS Services. Locations are\n defined by business address and are used for associating orders\n with a specific business address. Locations are added through the\n Shopify web administrative console associated with your Account.\n The number of locations using POS Services will also be detected by\n us and billed accordingly as part of your regular billing cycle. In\n the event of any discrepancy between the number of locations added\n by you through the Shopify web administrative console and the\n number of locations detected by Shopify, the number of locations\n detected by Shopify will be deemed to be correct.\n\n**9.2 Shopify Shipping**\n\n\u003caside\u003e\n\n### Which means\n\nIf you use Shopify Shipping, you must comply with the Shopify Shipping\nTerms of Service.\n\n\u003c/aside\u003e\n\n1. You can purchase shipping labels from within your Shopify\n administrative console (“**Shopify Shipping**”) for delivery of goods\n purchased from you from your Shopify Store. In addition to these\n Terms of Service, your access to and use of Shopify Shipping is\n subject to the Shopify Shipping Terms of Service, located at\n (a) https://www.shopify.com/legal/terms-shipping-us if you are\n shipping from the United States;\n (b) https://www.shopify.com/legal/terms-shipping-ca, if you are\n shipping from Canada; and\n (c) https://www.shopify.com/legal/terms-shipping-global, if you are\n shipping from a location outside of Canada and the United States.\n\n**9.3 SMS Messaging**\n\n\u003caside\u003e\n\n### Which means\n\nWhen you use our SMS Services, you have to comply with our terms, the\nacceptable use policies of the SMS providers, and the law.\n\n\u003c/aside\u003e\n\n1. The Services allow you to send certain communications to your\n customers by short message service (SMS) messaging (for example,\n sending order confirmation notifications via SMS) (the \"SMS\n Services\"). You will only use the SMS Services in compliance with\n these Terms of Service, any other applicable terms (including Nexmo\n Inc.'s [Acceptable Use Policy](https://qa-www.nexmo.com/acceptable-use) and Twilio’s\n [Acceptable Use Policy](https://www.twilio.com/legal/aup),\n as may be amended from time to time), and the laws of the\n jurisdiction from which you send messages, and in which your\n messages are received.\n\n**9.4 Theme Store**\n\n\u003caside\u003e\n\n### Which means\n\nYou can purchase our Themes to use for one Store at a time. You are\nfree to modify our Themes, but do not infringe upon the intellectual\nproperty rights of others, including the designer. For Theme-related\nproblems, contact the designer. Note that Themes may disappear over\ntime and are subject to change.\n\n\u003c/aside\u003e\n\n1. You may establish the appearance of your Shopify Store with a\n design template from Shopify’s Theme Store (a “**Theme**”). If you\n download a Theme, you are licensed to use it for a single Store\n only. You are free to transfer a Theme to a second one of your own\n Stores if you close your first Store. To initiate a transfer of a\n Theme to a second one of your Stores, please contact Shopify\n Support. You are not permitted to transfer or sell a Theme to any\n other person’s Store on Shopify or elsewhere. Multiple Stores\n require multiple downloads and each download is subject to the\n applicable fee. Shopify gives no assurance that a particular Theme\n will remain available for additional downloads.\n2. You may modify the Theme to suit your Store. Shopify may add or\n modify the footer in a Theme that refers to Shopify at its\n discretion. Shopify may modify the Theme where it contains, in our\n sole discretion, an element that violates the Shopify AUP or other\n provisions of the Terms of Service, even if you received the Theme\n in that condition. Shopify may modify the Theme to reflect\n technical changes and updates as required.\n3. The intellectual property rights of the Theme remain the property\n of the designer. If you exceed the rights granted by your purchase\n of a Theme, the designer may take legal action against you, and,\n without prejudice to our other rights or remedies, Shopify may take\n administrative action such as modifying your Store or closing your\n Store.\n4. Technical support for a Theme is the responsibility of the\n designer, and Shopify accepts no responsibility to provide such\n support. Shopify may be able to help you contact the designer.\n5. It is the responsibility of the user, and not Shopify, to ensure\n that the installation of a new theme does not overwrite or damage\n the current or preexisting theme, or UI, of the user.\n\n**9.5 Shopify Email**\n\n\u003caside\u003e\n\n### Which means\n\nBy using the Email Services, you agree that Shopify may use certain\ntools to ensure the content of the emails sent through the service is\nsafe and compliant with our policies.\n\n\u003c/aside\u003e\n\nYou may generate or send email from your Account using the Shopify\nemail services (the “**Email Services**”). In addition to the terms\napplicable to the Services generally (including Shopify’s\nAcceptable Use Policy, and Privacy Policy), the following terms\napply to your access and use of the Email Services:\n\n1. Shopify employs certain controls to scan the content of emails you\n deliver using the Email Services prior to delivery (“**Content\n Scanning**”). Such Content Scanning is intended to limit spam,\n phishing, or other malicious content that contravenes these Terms\n of Service, or Shopify’s Acceptable Use Policy (collectively,\n “**Threats**”). By using the Email Services, you explicitly grant\n Shopify the right to employ such Content Scanning. Shopify does not\n warrant that the Email Services will be free from Threats, and each\n Shopify merchant is responsible for all content generated by their\n respective Stores.\n2. BY GENERATING OR SENDING EMAIL THROUGH THE EMAIL SERVICES, YOU\n AGREE TO COMPLY WITH THE FOLLOWING REQUIREMENTS (THE “**EMAIL\n SERVICES REQUIREMENTS**”). SHOPIFY, OR ITS THIRD PARTY PROVIDERS, MAY\n SUSPEND OR TERMINATE YOUR ACCESS TO AND USE OF THE EMAIL SERVICES\n IF YOU DO NOT COMPLY WITH THE EMAIL SERVICES REQUIREMENTS.\n3. Your use of the Email Services must comply with all applicable\n laws. Examples of applicable laws include laws relating to spam or\n unsolicited commercial email (“**UCE**”), privacy, security, obscenity,\n defamation, intellectual property, pornography, terrorism, homeland\n security, gambling, child protection, and other applicable laws. It\n is your responsibility to know and understand the laws applicable\n to your use of the Email Services and the emails you generate or\n send through the Email Services.\n4. Your use of the Email Services must comply with Shopify’s Privacy\n Policy. It is your responsibility to read and understand the\n Privacy Policy applicable to your use of the Email Services and the\n emails you generate or send through the Email Services.\n5. You will use commercially reasonable efforts not to send sensitive\n personal data, including information regarding an individual’s\n medical or health condition, race or ethnic origin, political\n opinions, religious or philosophical beliefs, or other sensitive\n data (collectively, “**Sensitive Data**”) through the Email Services.\n It is your responsibility to read and understand your obligations\n in relation to Sensitive Data.\n6. Your use of the Email Services must follow all applicable\n guidelines established by Shopify. The guidelines below are\n examples of practices that may violate the Email Services\n Requirements when generating, or sending emails through the Email\n Services:\n 1. using non-permission based email lists (i.e., lists in which each\n recipient has not explicitly granted permission to receive emails\n from you by affirmatively opting-in to receive those emails);\n 2. using purchased or rented email lists;\n 3. using third party email addresses, domain names, or mail servers\n without proper permission;\n 4. sending emails to non-specific addresses (e.g.,\n webmaster@domain.com or info@domain.com);\n 5. sending emails that result in an unacceptable number of spam or\n UCE complaints (even if the emails themselves are not actually\n spam or UCE);\n 6. failing to include a working “**unsubscribe**” link in each email that\n allows the recipient to remove themselves from your mailing list;\n 7. failing to comply with any request from a recipient to be removed\n from your mailing list within 10 days of receipt of the request;\n 8. failing to include in each email a link to the then-current\n privacy policy applicable to that email;\n 9. disguising the origin or subject matter of any email or falsifying\n or manipulating the originating email address, subject line,\n headers, or transmission path information for any email;\n 10. failing to include in each email your valid physical mailing\n address or a link to that information; or\n 11. including “**junk mail,**” “**chain letters,**” “**pyramid schemes,**”\n incentives (e.g., coupons, discounts, awards, or other incentives)\n or other material in any email that encourages a recipient to\n forward the Email to another recipient.\n7. If you or a customer knows of or suspects any violations of the\n Email Services Requirements, please notify Shopify at\n abuse@shopify.com. Shopify will determine compliance with the\n Email Services Requirements in its discretion.\n8. Shopify’s Email Services utilize Third Party Providers, including\n SendGrid (a Twilio Company). Your use of the Email Services is\n subject to SendGrid’s [Acceptable Use Policy](https://www.twilio.com/legal/aup)\n as it may be amended by SendGrid from time to time.\n\n**9.6 Shop App**\n\n\u003caside\u003e\n\n### Which means\n\nThe Shop App is a sales channel that is only available to Eligible\nMerchants and will display Materials from your Shopify Store. If you\ndo not wish for your Materials to be available in the Shop App, it is\nyour responsibility to manage or deactivate this Service.\n\n\u003c/aside\u003e\n\n1. The Shop app is a Shopify application that is available to Eligible\n Merchants (defined below) (the “**Shop App**”, more details\n [here](https://help.shopify.com/en/manual/online-sales-channels/shop))\n to engage with customers that use the Shop App (each, a “**Shop App\n User**”).\n2. The Shop App is deemed to be a part of the Services, and all terms\n applicable to the Services apply. Without limiting the generality\n of the preceding sentence, and subject to these Terms of Service\n and all applicable guidelines and policies, Shopify reserves the\n right to refuse a Merchant access to or use of all or part of the\n Shop App for any reason and at any time without prior notice. Only\n those Merchants who meet all merchant requirements and do not sell\n any prohibited products, as outlined in the [Shop Merchant\n Guidelines](https://help.shopify.com/en/manual/online-sales-channels/shop/eligibility#merchant-requirements)\n (as may be amended from time to time), are eligible to access\n and use the Shop App Services (“**Eligible Merchants**”).\n3. We may display your Materials, including product or service\n listings, Your Trademarks and any other content, data, or\n information from your Shopify Store on the Shop App. While the Shop\n App enables Shop App Users to shop natively in the Shop App, the\n transaction is completed on your Shopify Store. For clarity and\n avoidance of doubt, Section 7 (Limitation of Liability) and Section\n 8 (Intellectual Property) apply to the use of your Materials\n on the Shop App and your responsibility for your Materials and\n purchases made through your Shopify Store.\n4. Your Materials and your use of the Shop App must comply at all\n times with our [Shop App Merchant Guidelines](https://help.shopify.com/en/manual/online-sales-channels/shop/eligibility),\n these Terms of Service, the Additional Terms, all other\n applicable policies and guidelines, and applicable law.\n5. As in other areas of the Service, Shopify is not obligated to\n intervene in any dispute arising between you and your customers\n (including Shop App Users).\n6. On the Shop App, content is ranked by factors including relevance\n to a search query or a user’s interests, image quality, domain\n quality and how frequently other users have engaged with the content.\n For more information about how we display content on the Shop App, see our [Shop App help documentation](https://help.shopify.com/en/manual/online-sales-channels/shop/customer-experience).\n7. If you do not wish for your Materials to be available in the Shop\n App, it is your responsibility to manage or deactivate this\n Service. If you have the Shop App merchant channel installed,\n please see instructions\n [here](https://help.shopify.com/en/manual/online-sales-channels/shop).\n If you do not yet have the Shop App merchant channel installed on\n your Shopify Store, install it [here](https://apps.shopify.com/shop).\n If the Shop App merchant channel is not currently supported in your\n country, please contact [support]({{helpUrl}}) to remove\n your Materials from the Shop App. Note that if you remove your\n Materials from the Shop App, Shop App Users who purchase from your\n Shopify Store will continue to be able to view, manage and track\n orders from your Shopify Store in the Shop App. If you delete your\n Shopify Account, your Materials will be removed from the Shop App.\n\n**9.7 Third Party Services, Experts, and Experts Marketplace**\n\n\u003caside\u003e\n\n### Which means\n\nWe are not responsible for third party services, so use them at\nyour own risk. If you choose to use Third Party Services on the\nShopify platform, you consent to us sharing your data (and\npotentially the data of your Customers) to those services. If you\nuse Third Party Services you agree that we do not provide a\nwarranty, so get advice beforehand.\n\n\u003c/aside\u003e\n\n1. Shopify may from time to time recommend, provide you with access\n to, or enable third party software, applications (“**Apps**”),\n products, services or website links (collectively, “**Third Party\n Services**”) for your consideration or use, including via the Shopify\n App Store, or Experts Marketplace. Such Third Party Services are\n made available only as a convenience, and your purchase, access or\n use of any such Third Party Services is solely between you and the\n applicable third party services provider (“**Third Party Provider**”).\n In addition to these Terms of Service, you also agree to be bound\n by the additional service-specific terms applicable to services you\n purchase from, or that are provided by, Third Party Providers.\n2. Shopify Experts is an online directory of independent third\n parties (“**Experts**”) that can help you build and operate your\n Shopify Store.\n3. You can engage and work with an Expert directly or through Experts\n Marketplace. Experts Marketplace provides you with recommendations\n on Experts that can assist you with different aspects of your\n Store. Using Experts Marketplace, you can find, hire, and\n communicate with Experts directly from your Account admin.\n4. Any use by you of Third Party Services offered through the\n Services, Shopify Experts, Experts Marketplace or Shopify’s website\n is entirely at your own risk and discretion, and it is your\n responsibility to read the terms and conditions and/or privacy\n policies applicable to such Third Party Services before using them.\n In some instances, Shopify may receive a revenue share from Third\n Party Providers that Shopify recommends to you or that you\n otherwise engage through your use of the Services, Shopify Experts,\n Experts Marketplace or Shopify’s website.\n5. We do not provide any warranties or make representations to you\n with respect to Third Party Services. You acknowledge that Shopify\n has no control over Third Party Services and will not be\n responsible or liable to you or anyone else for such Third Party\n Services. The availability of Third Party Services on Shopify’s\n websites, including the Shopify App Store or Experts Marketplace,\n or the integration or enabling of such Third Party Services with\n the Services does not constitute or imply an endorsement,\n authorization, sponsorship, or affiliation by or with Shopify.\n Shopify does not guarantee the availability of Third Party Services\n and you acknowledge that Shopify may disable access to any Third\n Party Services at any time in its sole discretion and without\n notice to you. Shopify is not responsible or liable to anyone for\n discontinuation or suspension of access to, or disablement of, any\n Third Party Service. Shopify strongly recommends that you seek\n specialist advice before using or relying on Third Party Services,\n to ensure they will meet your needs. In particular, tax calculators\n should be used for reference only and not as a substitute for\n independent tax advice, when assessing the correct tax rates you\n should charge to your customers.\n6. If you install or enable a Third Party Service for use with the\n Services, you grant us permission to allow the applicable Third\n Party Provider to access your data and other Materials and to take\n any other actions as required for the interoperation of the Third\n Party Service with the Services, and any exchange of data or other\n Materials or other interaction between you and the Third Party\n Provider is solely between you and such Third Party Provider.\n Shopify is not responsible for any disclosure, modification or\n deletion of your data or other Materials, or for any corresponding\n losses or damages you may suffer, as a result of access by a Third\n Party Service or a Third Party Provider to your data or other\n Materials. Google Maps is a Third Party Service that is used within\n the Services. Your use of the Services is subject to your\n acceptance of the Google Maps and Earth Enterprise Universal\n Acceptable Use Policy, Google Maps and Google Earth Additional\n Terms of Service and Google Privacy Policy as it may be amended by\n Google from time to time.\n7. You acknowledge and agree that: (i) by submitting a request for\n assistance or other information through Experts Marketplace, you\n consent to being contacted by one or more Experts at the Primary\n Email Address (or such other email address provided by you) as well\n as the applicable user email address; and (ii) Shopify will receive\n all email communications exchanged via Experts Marketplace or in\n any reply emails (each a “**Reply**”) that originate from Experts\n Marketplace (directly or indirectly) between yourself and Experts.\n You further agree that Shopify may share your contact details and\n the background information that you submit via the Experts\n Marketplace with Experts. Experts may require access to certain\n admin pages on your Shopify Store. You choose the pages that the\n Experts can access.\n8. The relationship between you and any Third Party Provider is\n strictly between you and such Third Party Provider, and Shopify is\n not obligated to intervene in any dispute arising between you and a\n Third Party Provider.\n9. Under no circumstances will Shopify be liable for any direct,\n indirect, incidental, special, consequential, punitive,\n extraordinary, exemplary or other damages whatsoever, that result\n from any Third Party Services or your contractual relationship with\n any Third Party Provider, including any Expert. These limitations\n will apply even if Shopify has been advised of the possibility of\n such damages. The foregoing limitations will apply to the fullest\n extent permitted by applicable law.\n10. You agree to indemnify and hold us and (as applicable) our parent,\n subsidiaries, affiliates, Shopify partners, officers, directors,\n agents, employees, and suppliers harmless from any claim or\n demand, including reasonable attorneys’ fees, arising out of your\n use of a Third Party Service or your relationship with a Third\n Party Provider.\n\n**9.8 Beta Services**\n\n\u003caside\u003e\n\n### Which means\n\nBeta Services may be offered from time to time. They are not a part\nof the regular Services, and they might have errors or change at\nany time. You use Beta Services at your own risk, and we are not\nresponsible for any losses or harm that might come from using a\nBeta Service. You may be required to keep your participation in the\nBeta Services confidential.\n\n\u003c/aside\u003e\n\n1. From time to time, Shopify may, in its sole discretion, invite\n you to use, on a trial basis, pre-release or beta features that\n are in development and not yet available to all merchants\n (“**Beta Services**”). Beta Services are not part of the\n Services, and Beta Services may be subject to additional terms\n and conditions, which Shopify will provide to you prior to your\n use of the Beta Services. Such Beta Services and all associated\n conversations and materials relating thereto will be considered\n Shopify Confidential Information and subject to the\n confidentiality provisions in this agreement. Without limiting\n the generality of the foregoing, you agree that you will not make\n any public statements or otherwise disclose your participation in\n the Beta Services without Shopify’s prior written consent.\n Shopify makes no representations or warranties that the Beta\n Services will function. Shopify may discontinue the Beta Services\n at any time in its sole discretion. Shopify will have no\n liability for any harm or damage arising out of or in connection\n with a Beta Service. The Beta Services may not work in the same\n way as a final version. Shopify may change or not release a final\n or commercial version of a Beta Service in our sole discretion.\n\n**9.9 Shopify Pixel Manager**\n\n\u003caside\u003e\n\n### Which means\n\nThe Shopify Pixel Manager enables you or a third party to track customer events by\nadding pixels to your Shopify Store. If you use the Shopify Pixel Manager, you are\nresponsible for obtaining all necessary consents from store visitors\nand customers whose events you track.\n\n\u003c/aside\u003e\n\nShopify allows you to add pixels to your Shopify Store to enable you\nor a third party to track customer events (the “Shopify Pixel Manager”). You may manage\nyour pixels from within the user interface in the administrative console\nof your Shopify Store.\n\n1. In addition to the terms applicable to your use of the Services generally\n (including these Terms of Service, Shopify’s Acceptable Use Policy, and\n Privacy Policy), the following terms apply to your access to and use of the Shopify Pixel Manager;\n a. You will comply with all applicable laws and obtain all necessary\n consents from every site visitor and customer whose events you track;\n b. If you provide Shopify with any data collected using pixels, including\n names, email addresses, phone numbers, or other data that personally identifies\n an individual, you will obtain all necessary rights and consents prior to\n providing Shopify with the foregoing information;\n c. You agree that Shopify may disable any pixels that Shopify identifies as\n malicious, in Shopify’s sole discretion; and\n d. You will not, and will not allow any third parties to, use pixels;\n i. to engage in or promote any unlawful, infringing, defamatory or otherwise\n harmful activity; or\n ii. to disable, interfere with or circumvent any aspect of the Services.\n\n2. Shopify may collect information associated with the Shopify Pixel Manager, such as how pixels\n are used, and how and what scripts are added. Shopify may use this data to improve,\n maintain, protect and develop the Shopify Pixel Manager.\n\n## 10. Feedback and Reviews\n\n\u003caside\u003e\n\n### Which means\n\nWe welcome customer feedback but are under no obligation to ensure\nthat ideas and suggestions regarding our Services or the services\nof third parties remain confidential and we can use the feedback in\nany way we want.\n\n\u003c/aside\u003e\n\nShopify welcomes any ideas and/or suggestions regarding\nimprovements or additions to the Services. Under no circumstances\nwill any disclosure of any idea, suggestion or related material or\nany review of the Services, Third Party Services or any Third Party\nProvider (collectively, “**Feedback**”) to Shopify be subject to\nany obligation of confidentiality or expectation of compensation.\nBy submitting Feedback to Shopify (whether submitted directly to\nShopify or posted on any Shopify hosted forum or page), you waive\nany and all rights in the Feedback and that Shopify is free to\nimplement and use the Feedback if desired, as provided by you or as\nmodified by Shopify, without obtaining permission or license from\nyou or from any third party. Any reviews of a Third Party Service\nor Third Party Provider that you submit to Shopify must be accurate\nto the best of your knowledge, and must not be illegal, obscene,\nthreatening, defamatory, invasive of privacy, infringing of\nintellectual property rights, or otherwise injurious to third\nparties or objectionable. Shopify reserves the right (but not the\nobligation) to remove or edit Feedback of Third Party Services or\nThird Party Providers, but does not regularly inspect posted\nFeedback.\n\n## 11. DMCA Notice and Takedown Procedure\n\n\u003caside\u003e\n\n### Which means\n\nShopify respects intellectual property rights and you should too.\nIf we receive a DMCA Notice, we may disable access or remove the\nallegedly infringing content from your Store. If you don’t think\nthe claim is valid, you can send a counter notification. If you\nbelieve one of our merchants is infringing your intellectual\nproperty rights, you can send Shopify a DMCA Notice. We will\nexpeditiously disable access or remove the content and notify the\nmerchant.\n\n\u003c/aside\u003e\n\nShopify supports the protection of intellectual property and asks\nShopify merchants to do the same. It’s our policy to respond to all\nnotices of alleged copyright infringement. If someone believes that\none of our merchants is infringing their intellectual property\nrights, they can send a DMCA Notice to Shopify’s designated agent\nusing our form. Upon receiving a DMCA Notice, we may remove or\ndisable access to the Materials claimed to be a copyright\ninfringement. Once provided with a notice of takedown, the merchant\ncan reply with a counter notification using our form if they object\nto the complaint. The original complainant has 14 business days\nafter we receive a counter notification to seek a court order\nrestraining the merchant from engaging in the infringing activity,\notherwise we restore the material. Learn more at\n[Reporting Intellectual Property Infringement]({{helpUrl}}/legal/dmca).\n\n## 12. Privacy and Data Protection\n\n\u003caside\u003e\n\n### Which means\n\nShopify’s use and collection of personal information is governed by\nour Privacy Policy. Shopify’s use and collection of customer personal\ninformation is further governed by our Data Processing Addendum.\n\n\u003c/aside\u003e\n\n1. Shopify is firmly committed to protecting the privacy of your\n personal information and the personal information of your customers.\n By using the Service, you acknowledge and agree that Shopify’s\n collection, usage and disclosure of this personal information is\n governed by our [Privacy Policy]({{site, url(path: '/legal/privacy')}}).\n\n2. To the extent that Shopify processes personal information of your\n customers as a “data processor” or “service provider” under certain\n data privacy or protection laws, including the EU or UK General Data\n Protection Regulation and the California Consumer Privacy Act, Shopify’s\n collection and use of personal information is also subject to our\n [Data Processing Addendum]({{site, url(path: '/legal/dpa')}}).\n\n## 13. Shopify Contracting Party\n\n1. If the billing address of your Store is located in the United\n States or Canada, this Section 13(1) applies to you:\n\n 1. “**Shopify Contracting Party**” means Shopify Inc., a Canadian\n corporation, with offices located at 151 O’Connor Street, Ground\n floor, Ottawa, Ontario, K2P 2L8.\n\n 2. The parties irrevocably and unconditionally submit to the\n exclusive jurisdiction of the courts of the Province of Ontario\n with respect to any dispute or claim arising out of or in\n connection with the Terms of Service. The United Nations\n Convention on Contracts for the International Sale of Goods will\n not apply to these Terms of Service and is hereby expressly\n excluded.\n\n2. If the billing address of your Store is located in [the Asia\n Pacific region]({{site, url(path: '/legal/country-list')}}) (including Australia,\n New Zealand, China, Japan, Singapore), this Section 13(2) applies\n to you:\n\n 1. “**Shopify Contracting Party**” means Shopify Commerce\n Singapore Pte. Ltd, a corporation formed under the laws of\n Singapore, with offices located at 77 Robinson Road, #13-00\n Robinson 77, Singapore 068896.\n\n 2. The parties irrevocably agree that the courts of Singapore are\n to have exclusive jurisdiction to settle any dispute which may\n arise out of or in connection with the Terms of Service and that\n accordingly any proceedings arising out of or in connection with\n the Terms of Service will be brought in such courts. The United\n Nations Convention on Contracts for the International Sale of\n Goods will not apply to these Terms of Service and is hereby\n expressly excluded.\n\n3. If the billing address of your Store is located in [EMEA\n region]({{site, url(path: '/legal/country-list')}}) or other jurisdictions not listed in\n Section 13(1) or 13(2), including Europe and Russia, the Middle\n East, Africa, South America, Caribbean, or Mexico this Section\n 13(3) applies to you:\n\n 1. “**Shopify Contracting Party**” means Shopify International\n Limited, a private company limited by shares, incorporated in\n Ireland under registration number 560279, with its registered\n offices located at 2nd Floor Victoria Buildings, 1-2 Haddington\n Road, Dublin 4, D04 XN32, Ireland, VAT number IE 3347697KH and\n its website is at \u003chttps://shopify.com/\u003e.\n\n 2. You irrevocably and unconditionally agree to submit to the\n jurisdiction of Irish courts, which have jurisdiction to settle\n any disputes which may arise out of or in connection with the\n validity, effect, interpretation or performance of these Terms of\n Service and you similarly irrevocably and unconditionally waive\n any objection to any claim that any suit, action or proceeding\n has been brought by Shopify in any other jurisdiction. The United\n Nations Convention on Contracts for the International Sale of\n Goods will not apply to these Terms of Service and is hereby\n expressly excluded.\n\n## 14. Term and Termination\n\n\u003caside\u003e\n\n### Which means\n\nTo initiate a termination, you must contact\n[Support]({{helpUrl}}). Shopify will respond with specific\ninformation regarding the termination process for your account.\nOnce termination is confirmed, domains purchased through Shopify\nwill no longer be automatically renewed. If you cancel in the\nmiddle of your billing cycle, you’ll have one last email invoice.\n\nWe may terminate your account at any time.\n\n\u003c/aside\u003e\n\n1. The term of these Terms of Service will begin on the date of\n your completed registration for use of a Service and continue until\n terminated by us or by you, as provided below (the “**Term**”).\n\n2. You may cancel your Account and terminate the Terms of Service\n at any time by contacting [Shopify Support]({{helpUrl}}) and\n then following the specific instructions indicated to you in\n Shopify’s response.\n\n3. Without limiting any other remedies, we may suspend or terminate\n your Account or the Terms of Service for any reason, without notice\n and at any time (unless otherwise required by law), including if we\n suspect that you (by conviction, settlement, insurance or escrow\n investigation, or otherwise) have engaged in fraudulent activity in\n connection with the use of the Services. Termination of\n the Terms of Service will be without prejudice to any rights or\n obligations which arose prior to the date of termination.\n\n4. Upon termination of the Services by either party for any reason:\n\n 1. Shopify will cease providing you with the Services and you\n will no longer be able to access your Account;\n\n 2. unless otherwise provided in the Terms of Service, you will\n not be entitled to any refunds of any Fees, pro rata or\n otherwise;\n\n 3. any outstanding balance owed to Shopify for your use of the\n Services through the effective date of such termination will\n immediately become due and payable in full; and\n\n 4. your Shopify Store will be taken offline.\n\n5. If you purchased a domain name through Shopify, upon\n cancellation your domain will no longer be automatically renewed.\n Following termination, it will be your sole responsibility to\n handle all matters related to your domain with the domain provider.\n\n6. If there are any outstanding Fees owed by you at the date of\n termination of the Service, you will receive one final invoice via\n email. Once that invoice has been paid in full, you will not be\n charged again.\n\n## 15. Modifications\n\n\u003caside\u003e\n\n### Which means\n\nIf we make a material change to the Terms of Service that\nadversely affects your rights under the Terms of Service or your\nuse of our Services in a material way, we will notify you in\nadvance (unless the change relates to legal requirements or to\nprevent abuse of our Services, among other things).\n\n\u003c/aside\u003e\n\n1. We reserve the right, in our sole and absolute discretion, to\n update or change any portion of the Terms of Service at any time.\n We will provide you with reasonable advance notice of changes to\n the Terms of Service that materially adversely affect your use of\n the Services or your rights under the Terms of Service by sending\n an email to the Primary Email Address, providing notice through the\n Shopify administrative console, or by similar means. However,\n Shopify may make changes that materially adversely affect your use\n of the Services or your rights under the Terms of Service at any\n time and with immediate effect (i) for legal, regulatory, fraud and\n abuse prevention, or security reasons; or (ii) to restrict products\n or activities that we deem unsafe, inappropriate, or offensive.\n Unless we indicate otherwise in our notice (if applicable), any\n changes to the Terms of Service will be effective immediately upon\n posting of such updated terms at this location. Your continued\n access to or use of the Services after we provide such notice, if\n applicable, or after we post such updated terms, constitutes your\n acceptance of the changes and consent to be bound by the Terms of\n Service as amended. If you do not agree to the amended Terms of\n Service, you must stop accessing and using the Services.\n\n2. Shopify may change the Fees for the Services from\n time-to-time. We will provide you with 30 days advanced notice\n prior to any changes in Fees by sending an email to the Primary\n Email Account, providing notice through the Shopify administrative\n console, or by similar means. Shopify will not be liable to you or\n to any third party for any modification, price change, suspension\n or discontinuance of the Services (or any part thereof).\n\n## 16. General Conditions\n\n1. The Terms of Service, including the documents it incorporates by\n reference, constitute the entire agreement between you and Shopify\n and govern your use of the Services and your Account, superseding\n any prior agreements between you and Shopify (including, but not\n limited to, any prior versions of the Terms of Service).\n\n2. The failure of Shopify to exercise or enforce any right or\n provision of the Terms of Service will not constitute a waiver of\n such right or provision. If any provision of the Terms of Service,\n including all terms and conditions and other documents it\n incorporates by reference, is held by a court of competent\n jurisdiction to be contrary to law, such provision will be changed\n and interpreted so as to best accomplish the objectives of the\n original provision to the fullest extent allowed by law, and the\n remaining provision of the Terms of Service will remain in full\n force and effect.\n\n3. Save for Shopify and its affiliates, you or anyone accessing\n Shopify Services pursuant to these Terms of Service, unless\n otherwise provided in these Terms of Service, no person or entity\n who is not a party to these Terms of Service will have any right to\n enforce any term of these Terms of Service, regardless of whether\n such person or entity has been identified by name, as a member of a\n class or as answering a particular description. For the avoidance\n of doubt, this will not affect the rights of any permitted assignee\n or transferee of these Terms.\n\n4. The Terms of Service will be governed by and interpreted in\n accordance with the laws of the Province of Ontario and the laws of\n Canada applicable therein, without regard to principles of\n conflicts of laws.\n\n5. The Terms of Service may be available in languages other than\n English. To the extent of any inconsistencies or conflicts between\n these English Terms of Service and Shopify’s Terms of Service\n available in another language, the most current English version of\n the Terms of Service at https://www.shopify.com/legal/aup will prevail. Any disputes\n arising out of these Terms of Service will be resolved in English\n unless otherwise determined by Shopify (acting in its sole\n discretion) or as required by applicable law.\n\n6. All the terms and provisions of the Terms of Service will be\n binding upon and inure to the benefit of the parties to the Terms\n of Service and to their respective heirs, successors, permitted\n assigns and legal representatives. Shopify will be permitted to\n assign these Terms of Service without notice to you or consent from\n you. You will have no right to assign or otherwise transfer the\n Terms of Service, or any of your rights or obligations hereunder,\n to any third party without Shopify’s prior written consent, to be\n given or withheld in Shopify’s sole discretion.\n\n7. If any provision, or portion of the provision, in these Terms of\n Service is, for any reason, held to be invalid, illegal or\n unenforceable in any respect, then such invalidity, illegality or\n unenforceability will not affect any other provision (or the\n unaffected portion of the provision) of the Terms of Service, and\n the Terms of Service will be construed as if such invalid, illegal\n or unenforceable provision, or portion of the provision, had never\n been contained within the Terms of Service.\n\n8. On termination, all related rights and obligations under the\n Terms of Service immediately terminate, except that (a) you will\n remain responsible for performing all of your obligations in\n connection with transactions entered into before termination and\n for any liabilities that accrued before or as a result of\n termination; and Sections 1 (Account Terms), 5 (Payment of Fees), 6\n (Confidentiality), 7 (Limitation of Liability and Indemnification),\n 8.1 (Intellectual Property and Your Materials), 9.7(8)-(10) (Third\n Party Services, Experts, and Experts Marketplace), 10 (Feedback and\n Reviews), 12 (Privacy and Data Protection), 13 (Shopify Contracting\n Party), 14 (Cancellation and Termination), 15(1) (Modifications),\n and 16 (General Conditions) will survive the termination or\n expiration of these Terms of Service.\n\n---\n\nShopify Inc.\u003cbr/\u003e\n151 O’Connor Street, Ground floor\u003cbr/\u003e\nOttawa, ON K2P 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