RMAI Services - BBB National Programs

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Management Certification Program offers professional designations to businesses and individuals operating and employed within the receivables industry. RMAI launched the Certification Program in 2013 with a stated mission to “provide enhanced consumer protections through rigorous and uniform industry standards of best practice.” Often cited as the “gold standard” due to requirements that go above and beyond those required by law, the program certifies collection agencies, debt buying companies, collection law firms, vendors, and brokers. Certified companies are audited for compliance with RMAI’s standards and deficiencies are referred to a Remediation Committee to cure such deficiencies. </p><p>Starting in 2024, BBB National Programs independently administers the Remediation Committee for RMAI’s Receivables Management Certification Program.</p> <footer> <a href="https://rmaintl.org/" class="btn btn--secondary">Learn About RMAI</a> </footer> </div> </section> </div> </div> </div> </main> <footer role="contentinfo"> <div class="form-section" id="footerForm"> <div class="form-section__bg bbbnp-Website-Blue"></div> <div class="container"> <div class="form-section__main-copy"> <div class="form-section__main-copy-inner"> <h2>Subscribe to Stay Up-to-Date</h2> </div> </div> <div class="form-section__bg-wrap" aria-hidden="true"> <img src="/getmedia/ff7488e0-f6fd-4930-9555-d5e502dfa14c/BBBNP-DarkBlue-Thumbnail.svg?ext=.svg" loading="lazy" alt=" " /> </div> <div class="form-section__wrap bbbnp-Website-Blue"> <div class="hubspot-form-embed hubspot-form-embed--collapsible" data-hubspot-portal-id="8712603" data-hubspot-form-id="dee2a1e3-8c80-45a0-ac70-81f92b293d61" style="--mb-preload-height:10.5rem;--dk-preload-height:10.5rem" ></div> </div> </div> </div> <div class="site-footer"> <div class="container"> <nav class="site-footer__nav collapse collapse--accordion"> <div class="site-footer__logo"><a href="/" class="logo logo--footer"><span class="sr-only">BBB National Programs, navigate home</span></a></div> <ul> <li> <ul> <li><a href="/about/careers">Careers</a></li> <li><a href="/media/online-archive">Online Archive</a></li> <li><a href="/about/cisr">Center for Industry Self-Regulation</a></li> <li><a href="/about/faq">Frequently Asked Questions (FAQs)</a></li> </ul> </li> <li> <div class="collapse__item"> <div class="collapse__header"><a href="/programs">Our Programs</a><button class="collapse__btn" aria-label="Show sub-menu" aria-controls="footer-services" aria-expanded="false"></button></div> <div class="collapse__body" id="footer-services"> <div class="collapse__body-inner"> <ul> <li><a href="/programs/advertising">Advertising</a></li> <li><a href="/programs/children">Children's</a></li> <li><a href="/programs/privacy">Privacy Accountability</a></li> <li><a href="/programs/dr">Dispute Resolution</a></li> <li><a href="/programs/emerging">Emerging</a></li> </ul> </div> </div> </div> </li> <li> <div class="collapse__item"> <div class="collapse__header"> <a href="/media">Media & Resources</a><button class="collapse__btn" aria-label="Show sub-menu" aria-controls="footer-resources" aria-expanded="false"></button></div> <div class="collapse__body" id="footer-resources"> <div class="collapse__body-inner"> <ul> <li><a href="/media/events">Events</a></li> <li><a href="/media/insights/blog">Blog</a></li> <li><a href="/media/newsroom/decisions">Decisions</a></li> <li><a href="/media/newsroom/press">Press Releases</a></li> <li><a href="/media/insights/podcast">Podcasts</a></li> <li><a href="/media/resources">Resources</a></li> </ul> </div> </div> </div> </li> <li> <div class="collapse__item"> <div class="collapse__header"><a href="/national-partners">National Partners</a><button class="collapse__btn" aria-label="Show sub-menu" aria-controls="footer-national-partners" aria-expanded="false"></button></div> <div class="collapse__body" id="footer-national-partners"> <div class="collapse__body-inner"> <ul> <li><a href="/national-partners/get-started">Become a National Partner</a></li> <li><a href="/national-partners/committees">National Partner Committees</a></li> </ul> </div> </div> </div> </li> </ul> </nav> <div class="site-footer__legal"> <ul> <li><a href="/privacy-policy">PRIVACY POLICY</a></li> <li><a href="/terms-of-use">TERMS OF USE</a></li> <li><a href="https://youradchoices.com/" target="_blank">YOUR AD CHOICES</a></li> <li><a href="/subscribe">SUBSCRIPTION CENTER</a></li> </ul> <p>© 2025, BBB National Programs, Inc. 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RMAI Services - BBB National Programs