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</a> <a href="#" class="has-subentries" data-target="nav" data-target-menu-id="982A2CD7AA314359B9DBBEE1948443E6menu"> Inovação e iiQKA </a> <a href="#" class="has-subentries" data-target="nav" data-target-menu-id="4F5D6B85555C4A26AC23181FDAC07536menu"> Empresa </a> </nav> <nav class="mod mod-nav-meta hidden-print" data-connectors="nav, toggle"> <ul class="mod-nav-meta"> <li class="mod-nav-meta__item js-toggle-content" data-target="search" data-show-overlay="true"> <a class="mod-nav-meta__item__link a-link icon-search" href="#" aria-label="search page"> <span class="mod-nav-meta__burger-caption hidden-xs">Buscar</span> </a> </li> <li class="mod-nav-meta__item"> <a class="mod-nav-meta__item__link a-link icon-mail" href="/pt-pt/empresa/contato/contato-kuka?contacts=C129C4C2153A4C108256089BF51C3DBA,2102B87EAA4A4A89BD71859D277CFAAE" aria-label="contact"> <span class="mod-nav-meta__burger-caption hidden-xs">Contato</span> </a> </li> <li class="mod-nav-meta__item js-toggle-content" 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class="mod-nav-meta__burger-caption hidden-xs">Menu</span> </a> </li> </ul> </nav> </div> </div> <div class="mod mod-anchorbar js-anchorbar hidden-print" data-connectors="anchorbar, responsive"> <div class="js-anchorbar-container mod-anchorbar__container o-header__flyout"></div> <script type="text/template" id="anchorbar-template"> <div class="mod-anchorbar__scrolloverlay mod-anchorbar__scrolloverlay--left js-scrolloverlay" data-scroll-direction="left"></div> <div class="mod-anchorbar__scrollbar js-scrollbar"> <ul class="mod-anchorbar__list container nav nav-tabs js-anchorbar-list"> [[ for(var i=0, item; i < items.length; i++){ item = items[i]; ]] <li class="mod-anchorbar__list-item js-anchor-item"> <a class="mod-anchorbar__anchor js-anchor caption [[= item.cssClass ]]" href="[[= item.target ]]">[[= item.title ]]</a> </li> [[ } ]] </ul> <div class="mod-anchorbar__progressbar js-progressbar"></div> </div> <div class="mod-anchorbar__scrolloverlay mod-anchorbar__scrolloverlay--right js-scrolloverlay" data-scroll-direction="right"></div> </script> </div> <div class="mod mod-languageswitch container o-header__flyout" data-connectors="toggle" > <div class="row hidden-print mod-language-layout "> <div class="mod-country-list col-md-6 a-select__container h-margin-bottom-0"> <p class="mod-languageswitch__select-country-label">Escolha a sua localização:</p> <select class="js-countryselect js-prevent-select2" name="countries" aria-label="select your country"> <option value="Alemanha / Germany" data-country="de" > Alemanha / Germany </option> <option value="Argentina" data-country="ar" > Argentina </option> <option value="Austrália / Australia" data-country="au" > Austrália / Australia </option> <option value="Áustria / Austria" data-country="at" > Áustria / Austria </option> <option value="Bélgica / Belgium" data-country="be" > Bélgica / Belgium </option> <option value="Brasil / Brazil" data-country="br" > Brasil / Brazil </option> <option value="Canadá / Canada" data-country="ca" > Canadá / Canada </option> <option value="China" data-country="cn" > China </option> <option value="Cingapura / Singapore" data-country="sg" > Cingapura / Singapore </option> <option value="Coreia do Sul / South Korea" data-country="kr" > Coreia do Sul / South Korea </option> <option value="Czechia / Czech Republic" data-country="cz" > Czechia / Czech Republic </option> <option value="Dinamarca / Denmark" data-country="dk" > Dinamarca / Denmark </option> <option value="Eslováquia / Slovakia" data-country="sk" > Eslováquia / Slovakia </option> <option value="Espanha / Spain" data-country="es" > Espanha / Spain </option> <option value="Estados bálticos / Baltics" data-country="78EA03004DF54198916DA9DB676EDDB9" > Estados bálticos / Baltics </option> <option value="EUA / United States of America" data-country="us" > EUA / United States of America </option> <option value="Finlândia / Finland" data-country="fi" > Finlândia / Finland </option> <option value="França / France" data-country="fr" > França / France </option> <option value="Hungria / Hungary" data-country="hu" > Hungria / Hungary </option> <option value="Índia / India" data-country="in" > Índia / India </option> <option value="Irlanda / Ireland" data-country="ie" > Irlanda / Ireland </option> <option value="Itália / Italy" data-country="it" > Itália / Italy </option> <option value="Japão / Japan" data-country="jp" > Japão / Japan </option> <option value="Malásia / Malaysia" data-country="my" > Malásia / Malaysia </option> <option value="México / Mexico" data-country="mx" > México / Mexico </option> <option value="Noruega / Norway" data-country="no" > Noruega / Norway </option> <option value="Países Baixos / Netherlands" data-country="nl" > Países Baixos / Netherlands </option> <option value="Polônia / Poland" data-country="pl" > Polônia / Poland </option> <option value="Portugal" data-country="pt" selected > Portugal </option> <option value="Reino Unido / United Kingdom" data-country="gb" > Reino Unido / United Kingdom </option> <option value="Roménia / Romania" data-country="ro" > Roménia / Romania </option> <option value="Suécia / Sweden" data-country="se" > Suécia / Sweden </option> <option value="Suíça / Switzerland" data-country="ch" > Suíça / Switzerland </option> <option value="Tailândia / Thailand" data-country="th" > Tailândia / Thailand </option> <option value="Taiwan, China" data-country="tw" > Taiwan, China </option> <option value="Turquia / Turkey" data-country="tr" > Turquia / Turkey </option> <option value="Vietnã / Vietnam" data-country="vi" > Vietnã / Vietnam </option> </select> <p class="mod-languageswitch__country-label">Localização</p> </div> <div class="mod-language-list col-md-6 a-select__container h-margin-bottom-0"> <p class="mod-languageswitch__cta">Selecione um idioma: </p> <ul class="mod-languageswitch__list js-language-list"> <li class="mod-languageswitch__list-item " data-country="de"> <a href="/de-de/services/technische-hotline-und-beratung" class="mod-languageswitch__language-link"><span>Alemão / German</span></a> </li> <li class="mod-languageswitch__list-item " data-country="de"> <a href="/en-de/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Inglês / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ar"> <a href="/es-es/servicios/atenci%c3%b3n-t%c3%a9cnica-y-asesoramiento" class="mod-languageswitch__language-link"><span>Espanhol / Spanish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="au"> <a href="/en-au/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Inglês / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="at"> <a href="/de-at/services/technische-hotline-und-beratung" class="mod-languageswitch__language-link"><span>Alemão / German</span></a> </li> <li class="mod-languageswitch__list-item " data-country="at"> <a href="/en-at/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Inglês / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="be"> <a href="/en-be/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Inglês / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="be"> <a href="/fr-be/services/ligne-t%c3%a9l%c3%a9phonique-et-conseil-techniques" class="mod-languageswitch__language-link"><span>Francês / French</span></a> </li> <li class="mod-languageswitch__list-item " data-country="be"> <a href="/nl-be/services/technische-hotline-en-advies" class="mod-languageswitch__language-link"><span>Holandês / Dutch</span></a> </li> <li class="mod-languageswitch__list-item " data-country="br"> <a href="/pt-br/services/hotline-de-atendimento-t%c3%a9cnico-e-assessoria" class="mod-languageswitch__language-link"><span>Português / Portuguese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ca"> <a href="/en-ca/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Inglês / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ca"> <a href="/fr-ca/services/ligne-t%c3%a9l%c3%a9phonique-et-conseil-techniques" class="mod-languageswitch__language-link"><span>Francês / French</span></a> </li> <li class="mod-languageswitch__list-item " data-country="cn"> <a href="https://www.kuka.cn/zh-cn/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Chinês / Chinese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="cn"> <a href="https://www.kuka.cn/en-cn/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Inglês / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="sg"> <a href="/en-sg/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Inglês / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="sg"> <a href="/zh-sg/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Chinês / Chinese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="kr"> <a href="/ko-kr/%ec%84%9c%eb%b9%84%ec%8a%a4/%ea%b8%b0%ec%88%a0-%ed%95%ab%eb%9d%bc%ec%9d%b8-%eb%b0%8f-%ec%9e%90%eb%ac%b8-%ec%84%9c%eb%b9%84%ec%8a%a4" class="mod-languageswitch__language-link"><span>Coreano / Korean</span></a> </li> <li class="mod-languageswitch__list-item " data-country="cz"> <a href="/cs-cz/services/technick%c3%a1-hotline-a-poradenstv%c3%ad" class="mod-languageswitch__language-link"><span>Tcheco / Czech</span></a> </li> <li class="mod-languageswitch__list-item " data-country="dk"> <a href="/en-se/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Inglês / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="sk"> <a href="/sk-sk/servisn%c3%a9-slu%c5%beby/technick%c3%a1-pomoc-a-poradenstvo" class="mod-languageswitch__language-link"><span>Eslovaco / Slovak</span></a> </li> <li class="mod-languageswitch__list-item " data-country="es"> <a href="/es-es/servicios/atenci%c3%b3n-t%c3%a9cnica-y-asesoramiento" class="mod-languageswitch__language-link"><span>Espanhol / Spanish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="78EA03004DF54198916DA9DB676EDDB9"> <a href="/en-se/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Inglês / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="us"> <a href="/en-us/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Inglês / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="fi"> <a href="/en-se/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Inglês / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="fr"> <a href="/fr-fr/services/ligne-t%c3%a9l%c3%a9phonique-et-conseil-techniques" class="mod-languageswitch__language-link"><span>Francês / French</span></a> </li> <li class="mod-languageswitch__list-item " data-country="hu"> <a href="/hu-hu/services/m%c5%b1szaki-seg%c3%a9lyvonal-%c3%a9s-tan%c3%a1csad%c3%a1s" class="mod-languageswitch__language-link"><span>Húngaro / Hungarian</span></a> </li> <li class="mod-languageswitch__list-item " data-country="hu"> <a href="/en-hu/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Inglês / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="in"> <a href="/en-in/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Inglês / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ie"> <a href="/en-gb/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Inglês / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="it"> <a href="/it-it/assistenza/hotline-tecnica-e-servizio-di-consulenza" class="mod-languageswitch__language-link"><span>Italiano / Italian</span></a> </li> <li class="mod-languageswitch__list-item " data-country="jp"> <a href="/ja-jp/%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9/%e6%8a%80%e8%a1%93%e3%83%9b%e3%83%83%e3%83%88%e3%83%a9%e3%82%a4%e3%83%b3%e3%81%a8%e3%82%b3%e3%83%b3%e3%82%b5%e3%83%ab%e3%83%86%e3%82%a3%e3%83%b3%e3%82%b0" class="mod-languageswitch__language-link"><span>Japonês / Japanese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="my"> <a href="/en-my/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Inglês / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="my"> <a href="/zh-my/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Chinês / Chinese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="mx"> <a href="/es-mx/servicios/atenci%c3%b3n-t%c3%a9cnica-y-asesoramiento" class="mod-languageswitch__language-link"><span>Espanhol / Spanish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="no"> <a href="/en-se/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Inglês / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="nl"> <a href="/nl-be/services/technische-hotline-en-advies" class="mod-languageswitch__language-link"><span>Holandês / Dutch</span></a> </li> <li class="mod-languageswitch__list-item " data-country="pl"> <a href="/pl-pl/serwis/infolinia-techniczna-i-doradztwo" class="mod-languageswitch__language-link"><span>Polonês / Polish</span></a> </li> <li class="mod-languageswitch__list-item country-state-active state-selected" data-country="pt"> <a href="/pt-pt/services/hotline-de-atendimento-t%c3%a9cnico-e-assessoria" class="mod-languageswitch__language-link"><span>Português / Portuguese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="gb"> <a href="/en-gb/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Inglês / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ro"> <a href="/ro-ro/servicii/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Romeno / Romanian</span></a> </li> <li class="mod-languageswitch__list-item " data-country="se"> <a href="/sv-se/services/teknisk-telefonsupport-och-r%c3%a5dgivning" class="mod-languageswitch__language-link"><span>Sueco / Swedish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="se"> <a href="/en-se/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Inglês / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ch"> <a href="/de-ch/services/technische-hotline-und-beratung" class="mod-languageswitch__language-link"><span>Alemão / German</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ch"> <a href="/en-ch/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Inglês / English</span></a> </li> <li class="mod-languageswitch__list-item " data-country="ch"> <a href="/fr-ch/services/ligne-t%c3%a9l%c3%a9phonique-et-conseil-techniques" class="mod-languageswitch__language-link"><span>Francês / French</span></a> </li> <li class="mod-languageswitch__list-item " data-country="th"> <a href="/th-th/%e0%b8%9a%e0%b8%a3%e0%b8%b4%e0%b8%81%e0%b8%b2%e0%b8%a3%e0%b8%95%e0%b9%88%e0%b8%b2%e0%b8%87%e0%b9%86/%e0%b8%aa%e0%b8%b2%e0%b8%a2%e0%b8%94%e0%b9%88%e0%b8%a7%e0%b8%99%e0%b9%81%e0%b8%a5%e0%b8%b0%e0%b8%81%e0%b8%b2%e0%b8%a3%e0%b9%83%e0%b8%ab%e0%b9%89%e0%b8%84%e0%b8%b3%e0%b8%9b%e0%b8%a3%e0%b8%b6%e0%b8%81%e0%b8%a9%e0%b8%b2%e0%b8%97%e0%b8%b2%e0%b8%87%e0%b9%80%e0%b8%97%e0%b8%84%e0%b8%99%e0%b8%b4%e0%b8%84" class="mod-languageswitch__language-link"><span>Tailandês / Thai</span></a> </li> <li class="mod-languageswitch__list-item " data-country="tw"> <a href="/zh-tw/services/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Chinês / Chinese</span></a> </li> <li class="mod-languageswitch__list-item " data-country="tr"> <a href="/tr-tr/hizmetler/teknik-destek-ve-dan%c4%b1%c5%9fma-hizmeti" class="mod-languageswitch__language-link"><span>Turco / Turkish</span></a> </li> <li class="mod-languageswitch__list-item " data-country="vi"> <a href="/vi-vn/c%c3%a1c-d%e1%bb%8bch-v%e1%bb%a5/technical-hotline-consulting" class="mod-languageswitch__language-link"><span>Vietnamita / Vietnamese</span></a> </li> </ul> </div> </div> </div> <div class="mod mod-search a-search o-header__flyout hidden-print"> <div class="container"> <form action="/pt-pt/search-results-page" class="row" method="GET"> <fieldset class="mod-search__input-wrapper offset-md-1 col-md-10 offset-lg-2 col-lg-8"> <input class="a-search__input a-input__field a-input__field--lateral-indent js-searchfield" type="search" id="header-search" placeholder="Seu termo de busca" name="q" tabindex="-1" /> <button class="a-link a-search__submit-btn icon-search" type="submit" aria-label="start search"></button> </fieldset> </form> </div> <div class="mod mod-headerteaser position-search"> <a class="row" href="/pt-pt/robot-guide"> <div class="mod-headerteaser_left col col-md-6"> <div class="mod-headerteaser_img"> <div class="mod-headerteaser_img-container" style="background-image:url(/-/media/kuka-corporate/images/guided-selling/navi-teaser-image.png?rev=-1&w=767&hash=AB0EB7BA8A1AD0538CF3E4828BBA7940)"></div> </div> </div> <div class="mod-headerteaser_right col col-md-6"> <div> <div class="h4">Guia do robô KUKA</div> <div class="mod-headerteaser_text">Encontre estudos de caso e robôs para sua aplicação e indústria com o novo Guia do Robô KUKA!</div> <div class="copy"><span class="show-more">Experimente o Guia do Robô KUKA!</span></div> </div> </div> </a> </div> </div> <div class="mod mod-login a-login m-flyout hidden-print" data-url="/api/login/GetMyKukaLogin"> <div class="container mod-login__flyout"> <div class="mod-login__flyout__box"> <div class="h3 box__headline"> my.KUKA: O seu portal de cliente digital </div> <ul class="list-unstyled box__list"> <li>Comprar produtos online.</li> <li>Visualizar dados e disponibilidade de produtos.</li> <li>Registrar e administrar produtos comprados.</li> <li>Utilizar software baseado na nuvem.</li> <li>Acesso contínuo a diversas KUKA Tools.</li> </ul> <div class="box__btns"> <form method="POST"> <button class="a-btn a-btn--primary" type="submit">Login</button> </form> <a href="/pt-pt/services/my-kuka" target="" class="a-btn a-btn--tertiary">Saiba mais</a> </div> </div> </div> <script type="text/template" id="login-tpl"> <div class="m-flyout__wrapper"> <div class="m-flyout__overlay js-overlay"> <div class="m-flyout__list m-flyout__list--container"> [[ if(isAuthenticated) { ]] <div class="row"> <div class="col-12 mod-login__salutation">Hello <span class="username-placeholder">[[= username ]]</span>,</div> <div class="col-12 col-md-6 col-lg-3"> <div class=""> <a href="https://my.kuka.com/s/" target=""> <div><img data-src="/-/media/kuka-corporate/images/system/login-menu/mykukaloginmenu.png?rev=-1&w=600&hash=830338E2BBC81DE61F2D7D6BA97DEB8E" /></div> <div class="mod-login__headline">my.KUKA: Your digital customer portal</div> <div class="copy"><p>Buy robots and spare parts, view technical data, manage licenses and more: my.KUKA combines numerous e-services in a user-friendly interface. This gives you access to information and individual support for your robot applications at any time and from anywhere.</p></div> <span class="mod-login__show-more">Visit my.KUKA</span></a> </div> </div> <div class="col-12 col-md-6 col-lg-3"> <div class=""> <a href="https://my.kuka.com/s/" target="_blank"> <div><img data-src="/-/media/kuka-corporate/images/system/login-menu/marketplace-login-menu.png?rev=-1&w=600&hash=E0D94E8D77455927089B0F941BCEA885" /></div> <div class="mod-login__headline">Your online shop for KUKA products</div> <div class="copy"><ul> <li><strong>Spare parts: </strong>Find more than 25,000 spare parts for your industrial robots.</li> <li><strong>Software:</strong> Order KUKA Xpert or the KUKA.DeviceConnector.</li> <li><strong>Products:</strong> Order all KUKA products, such as industrial robots, Cell4 or positioners.</li> <li><strong>KUKA services:</strong> You will also find digital support services in our comprehensive service catalog.</li> </ul></div> <span class="mod-login__show-more">Visit Marketplace</span></a> </div> </div> <div class="col-12 col-md-6 col-lg-3"> <div class=""> <a href="https://xpert.kuka.com/" target="_blank"> <div><img data-src="/-/media/kuka-corporate/images/system/login-menu/xpert-login-menu.png?rev=-1&w=600&hash=017E79E0C41680CDB079C8E79C88D3E8" /></div> <div class="mod-login__headline">KUKA Xpert: digital manual with instructions and documentation for KUKA products</div> <div class="copy"><p>A digital knowledge database for all KUKA products, accessible at any time and from anywhere: KUKA Xpert offers comprehensive technical information especially for service technicians, planners, programmers, operators, and commissioning engineers.</p></div> <span class="mod-login__show-more">Visit KUKA Xpert</span></a> </div> </div> <div class="col-12 col-md-6 col-lg-3"> <div class=""> <a href=" https://load.kuka.com/app/#/" target="_blank"> <div><img data-src="/-/media/kuka-corporate/images/system/login-menu/compose-login-menu.png?rev=-1&w=600&hash=554CC4D16CA381E118F9C282C82339E7" /></div> <div class="mod-login__headline">Payload analysis to find the right robot for your needs</div> <div class="copy"><p>Perform payload analyses with KUKA Compose. 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Somos o seu parceiro de contato nos assuntos de gestão de serviço, produtos de serviço e soluções de cliente individualizadas.</p> <div class="mod-page-intro__functions hidden-print"> <hr> </div> </div> </div> </section> <article class="mod mod-text" data-ignore="true"> <span class="js-anchorlink" id="Hotlinedeatendimentotécnico" data-anchor-title="Hotline de atendimento técnico"></span> <div class="mod-text__headline"><h2>Hotline de atendimento técnico 24/7</h2></div> <div class="copy"><p>Você precisa de ajuda rápida? Ligue-nos! A nossa hotline 24/7 provê a busca de erros sistemática com suporte direto por telefone. Os nossos especialistas se ocupam com o seu problema a qualquer hora do dia e da noite, com competência e objetividade.</p> <h4>Ligue-nos: <a href="tel:+49 821 797 -1926"></a><a href="tel:">+34 93 814 23 53</a></h4></div> </article> <article class="mod mod-text" data-ignore="true"> <span class="js-anchorlink" id="RemoteService" data-anchor-title="Remote Service"></span> <div class="mod-text__headline"><h3>KUKA Remote Service</h3></div> <div class="copy"><p style="margin-bottom: 0cm; text-align: left;"> <span style="text-decoration: none;">Com o KUKA Remote Service damos suporte online a você para analisar e solucionar falhas, bem como para manter o seu sistema funcionando. Garantimos máxima segurança, uma vez que todos os dados são codificados segundo o estado da arte.</span> </p> <p style="margin-bottom: 0cm; text-align: left;"> </p> <p style="margin-bottom: 0cm; text-align: left;"><strong><span style="text-decoration: none;">Seu benefício:</span></strong></p> <ul> <li style="margin-bottom: 0cm; text-decoration: none; text-align: left;"><span style="text-decoration: none;">Sem perda de tempo e de informações </span></li> <li> <p style="margin-bottom: 0cm; text-decoration: none; text-align: left;"><span style="text-decoration: none;"></span><span style="text-decoration: none;">Garantia da sua produtividade de sistema </span></p> </li> <li> <p style="margin-bottom: 0cm; text-decoration: none; text-align: left;"><span style="text-decoration: none;"></span><span style="text-decoration: none;">Redução dos custos de reparo</span></p> </li> <li> <p style="margin-bottom: 0cm; text-decoration: none; text-align: left;"><span style="text-decoration: none;"></span><span style="text-decoration: none;">Teste funcional do KUKA Remote Service Client</span> </p> <p style="margin-bottom: 0cm; text-decoration: none; text-align: left;"> </p> </li> <li> <p style="margin-bottom: 0cm; text-decoration: none; text-align: left;">Contato pessoal </p> </li> <li style="margin-bottom: 0cm; text-decoration: none; text-align: left;">Seu caminho para a fabricação integrada: Industrie 4.0</li> </ul> <p> </p> <p style="margin-bottom: 0cm; text-align: left;"> </p> <p style="margin-bottom: 0cm; text-align: left;"> </p> <p style="margin-bottom: 0cm; text-align: left;"> </p></div> </article> <article class="mod mod-text" data-ignore="true"> <span class="js-anchorlink" id="Assessoriatécnica" data-anchor-title="Assessoria técnica"></span> <div class="mod-text__headline"><h2 style="color: #676c71;">Assessoria técnica</h2></div> <div class="copy"><h3 style="color: #676c71;">Nossas prestações de serviço e de assessoria</h3> <p>Sempre que você precisar de suporte – os nossos especialistas KUKA estão à sua disposição através da nossa hotline de atendimento técnico vinte e quatro horas por dia. Somos especializados para uma <strong>análise de falhas rápida e estruturada, </strong>para assegurar a disponibilidade da sua produção.</p> <p>Além disso, lhe damos suporte com <strong>serviços de consultoria competentes e orientados a soluções</strong>. Com o nosso know-how de automação lhe assessoramos individualmente a respeito de produtos KUKA como robôs, sistemas, células e equipamentos. Beneficie-se, além disso, dos nossos pacotes de serviços apropriados e use as nossas ofertas especiais de contratos de serviços.</p></div> </article> <article class="mod mod-text" data-ignore="true"> <div class="mod-text__headline"><h3>Contratos de serviço individuais</h3></div> <div class="copy"><p style="text-align: left; margin-bottom: 0cm;"><span style="text-decoration: none;">Para a disponibilidade máxima de seus robôs, sistemas, células e equipamentos, oferecemos pacotes de serviços sob medida às suas necessidades:</span></p> <p style="text-align: left; margin-bottom: 0cm;"><strong><span style="text-decoration: none;"> </span></strong></p> <p style="text-align: left; margin-bottom: 0cm;"><strong><span style="text-decoration: none;">Service-Level para Hotline, peças de reposição e serviço no local</span></strong><span style="text-decoration: none;"><br> </span></p> <ul> <li style="text-align: left; margin-bottom: 0cm;"> <p><span style="text-decoration: none;">Número individual de prontidão 24/7 com ligação prioritária para o Hotline Support</span></p> </li> </ul> <ul> <li> <p style="margin-bottom: 0cm;"><span style="text-decoration: none;">Peças de reposição padrão</span> são enviadas dentro de prazo de 24 horas após a sua chamada</p> </li> <li> <p style="margin-bottom: 0cm;"><span>Início do trabalho garantido</span><strong> </strong>dos especialistas de serviço KUKA após a sua chamada (conforme contrato)</p> </li> </ul> <p style="text-align: left; margin-bottom: 0cm;"> </p> <p style="text-align: left; margin-bottom: 0cm;"><strong><span style="text-decoration: none;">Gestão de manutenção para os seus robôs, máquinas e equipamentos<br> </span></strong></p> <ul> <li> <p style="text-align: left; margin-bottom: 0cm;"><span style="text-decoration: none;">Medidas preventivas anuais (individualmente conforme contrato)<br> </span></p> </li> <li> <p style="text-align: left; margin-bottom: 0cm;"><span style="text-decoration: none;">Detecção precoce de pontos fracos </span> </p> </li> <li> <p style="text-align: left; margin-bottom: 0cm;"><span style="text-decoration: none;">A disponibilidade dos seus robôs, máquinas e equipamentos é aumentada de forma sustentável</span></p> </li> </ul> <p style="text-align: left; margin-bottom: 0cm;"> </p> <p style="text-align: left; margin-bottom: 0cm;"><strong><span style="text-decoration: none;"><strong>Gestão de manutenção através de contratos individuais<br> </strong></span></strong></p> <ul> <li> <p style="text-align: left; margin-bottom: 0cm;">Contrato combo sob medida (Service-Level e gestão de manutenção) </p> </li> </ul></div> </article> <div class="mod mod-text" data-ignore="true"> <div class="copy"><p style="text-align: left; margin-bottom: 0cm;"> <span style="text-decoration: none;">Nós lhe auxiliamos na escolha de componentes e pacotes de software com nosso amplo know-how de automação. </span><span style="text-decoration: none;">Beneficie-se dos nossos serviços de consultoria sobre:</span></p> <ul> <li> <p style="margin-bottom: 0cm;">Simulação offline 3D</p> </li> <li> <p style="margin-bottom: 0cm;">Programação de robôs, células e sistemas</p> </li> <li> <p style="margin-bottom: 0cm;">Otimização de tempo de ciclo e de processo</p> </li> <li> <p style="margin-bottom: 0cm;">Desenvolvimento de software</p> </li> <li> <p style="margin-bottom: 0cm;">Comando de célula com a família de produtos KUKA.PLC</p> </li> <li> <p style="margin-bottom: 0cm;">Operação intuitiva e visualização individual</p> </li> <li> <p style="margin-bottom: 0cm;"> <span style="text-decoration: none;">Sistema de sensores</span></p> </li> </ul></div> </div> <div class="mod mod-text" data-ignore="true"> <div class="copy"><p style="margin-bottom: 0cm; text-align: left;"><span>Aqui você encontra maiores informações sobre as nossas ofertas de serviços e de assessoria. </span> </p></div> </div> </div> </div> </div> <div class="mod mod-backtop hidden"><span class=icon-up></span></div> </div> <div class="mod mod-teaserrelated"> <div class="row"> <div class="col-md-10 offset-md-1"> <div class="mod__headline"> <h2>Você também pode estar interessado em</h2> </div> <div class="mod-teaserrelated--items"> <div class="mod-teaserrelated__navigation"></div> <div class="mod-teaserrelated__slides"> <div> <a class="mod-teaser__link--4col" href="/pt-pt/services/pe%c3%a7as-de-reposi%c3%a7%c3%a3o" > <figure> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/kuka-corporate/images/customer-services/mykuka/3-prozent_mykuka_sale.jpg?rev=-1&w=1400&hash=D9F35A3D30DB03D3AADF82E845587660" loading=lazy srcset="/-/media/kuka-corporate/images/customer-services/mykuka/3-prozent_mykuka_sale.jpg?rev=-1&w=767&hash=59C24EFC8CF5894C3F3114EDB40315C0 767w, /-/media/kuka-corporate/images/customer-services/mykuka/3-prozent_mykuka_sale.jpg?rev=-1&w=1400&hash=D9F35A3D30DB03D3AADF82E845587660 1400w" sizes="(min-width: 768px) calc(93.75vw/3), (max-width: 767px) 90vw" /> </picture> </figure> <h4 class="mod-teaserrelated__headline">Peças de reposição KUKA</h4> <div class="mod-teaserrelated__text">Beneficie-se do nosso fornecimento rápido e abrangente de peças de reposição para robôs, células e sistemas. 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