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url(/sites/default/files/styles/az_full_width_bg_large/public/2021-07/ua-walking-directions-optimized.jpg.webp?itok=zh2eJ0cz); } } </style> <div class="container"> <div class="az-full-width-row"> <div class="col col-md-8 col-lg-6"> <div class="content az-full-width-column-content bg-transparent-black box my-5"> <div class="az-full-width-column-content-wrapper"> <p><span class="h4"><span class="text-white">All of our services have been moved to the new IT service catalog and can be found through our Service Portal.</span></span></p> <p><a class="btn btn-red" href="https://uarizona.service-now.com/sp">Find IT services</a></p> <p><span class="h5"><span class="text-white">Explore this website's menu, above, to get started with IT and find information about UITS and campus IT. </span></span></p> </div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="mb-0 paragraph paragraph--type--az-text paragraph--view-mode--default"> <div class="clearfix text-formatted 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<strong>Search</strong> bar in the upper right or search by <strong>Category</strong>.</li> <li>On the Service Catalog page, click the blue <strong>Request for Services</strong> button on the upper right.</li> <li>Log in and fill out the form for the service you need.</li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="mb-0 paragraph background-wrapper paragraph--type--az-text-background paragraph--view-mode--default py-5 full-width-background"> <div class="container"> <div class="row"> <div class="col"> <div class="content"> <div class="clearfix text-formatted field field--name-field-az-text-area field--type-text-long field--label-hidden field__item"><p><div data-embed-button="az_embed_content_block" data-entity-embed-display="view_mode:block_content.full" data-entity-type="block_content" data-entity-uuid="15706217-bae0-43f6-be7f-27981d698d47" data-langcode="en" data-entity-embed-display-settings="[]" class="embedded-entity"> <div class="field field--name-field-az-main-content field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="mb-0 paragraph background-wrapper paragraph--type--az-text-background paragraph--view-mode--default bg-red py-2 full-width-background"> <div class="container"> <div class="row"> <div class="col"> <div class="content"> <div class="clearfix text-formatted field field--name-field-az-text-area field--type-text-long field--label-hidden field__item"><div class="bs_grid"> <div class="row" data-row-lg="none" data-row-md="none" data-row-none="equal" data-row-sm="none" data-row-xl="none"> <div class="col"> <p><strong><span class="text-white">IT Resources for:</span></strong></p> </div> <div class="col"> <p><a href="/student-resources"><span class="text-white">Students</span></a></p> </div> <div class="col"> <p><a href="/facultystaff-resources"><span class="text-white">Faculty/Staff</span></a></p> </div> <div class="col"> <p><a href="/research-resources"><span class="text-white">Researchers</span></a></p> </div> <div class="col"> <p><a href="/it-professional-resources"><span class="text-white">IT Professionals</span></a></p> </div> <div class="col"> <p><a href="/guest-resources"><span class="text-white">Campus Guests</span></a></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </p> </div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="mb-5 paragraph paragraph--type--az-text paragraph--view-mode--default"> <div class="clearfix text-formatted field field--name-field-az-text-area field--type-text-long field--label-hidden field__item"><h2><span>IT Services have moved</span></h2> <p><span>Please search for services in the <a href="https://uarizona.service-now.com/sp">Service Portal</a>.</span></p> <table class="table"> <thead> <tr> <th>Service</th> <th>Description</th> </tr> </thead> <tbody> <tr> <td>24/7 IT Support</td> <td>24/7 help for your computer and devices, UA systems and services</td> </tr> <tr> <td>3D Scanning and Printing</td> <td>3D printing, scanning, software, and consultation through the University Libraries and OSCR</td> </tr> <tr> <td>Access Provisioning Tool</td> <td>An online tool for requesting access to or removal from UAccess systems</td> </tr> <tr> <td>Amazon Web Services</td> <td>Cloud computing solutions for UA offered by Amazon</td> </tr> <tr> <td>Antivirus/Anti-Malware Software</td> <td>Free anti-malware software for Windows and Mac</td> </tr> <tr> <td>Arizona Mobile</td> <td>Access to maps, the campus directory, news, D2L, UAccess, and more on your phone</td> </tr> <tr> <td>Blocking External IP Addresses</td> <td>Blocking suspect external IP addresses from accessing the UA network</td> </tr> <tr> <td>Border Firewall Security Services</td> <td>Blocking malicious traffic from entering the UA network</td> </tr> <tr> <td>Box @ UA</td> <td>50 GB of online storage and collaboration space through Box</td> </tr> <tr> <td>Campus Directory</td> <td>Information directory for UA colleges, departments, and campus organizations</td> </tr> <tr> <td>Campus Event Network Support</td> <td>UITS telecommunications and network support for campus events</td> </tr> <tr> <td>Campus Switchboard Services</td> <td>Campus directory assistance and information</td> </tr> <tr> <td>Campus Web Services</td> <td>Web hosting, design, consulting, and other services for UA departments and programs</td> </tr> <tr> <td>CatMail Student Email</td> <td>CatMail student email and more, provided by Google G Suite for Education</td> </tr> <tr> <td>CatNet 2.0 Active Directory Services</td> <td>The University's secure Microsoft Active Directory service</td> </tr> <tr> <td>CatNet Active Directory Domain Services</td> <td>UA's legacy implementation of the Microsoft Active Directory service</td> </tr> <tr> <td>CatPrints Printing</td> <td>Convenient kiosks located across campus for black and white or color laser printing</td> </tr> <tr> <td>Classroom Response Devices (Clickers)</td> <td>Handheld devices used in lectures to take attendance and collect student responses</td> </tr> <tr> <td>Classroom Technology Services</td> <td>Support for instructional technology in classrooms and provision of audiovisual equipment</td> </tr> <tr> <td>Confluence Collaboration Wiki</td> <td>Software platform for creating collaborative wikis for UA audience</td> </tr> <tr> <td>Contact Center</td> <td>Cloud-based inbound and outbound call center service</td> </tr> <tr> <td>Controlled Unclassified Information (CUI) Environment</td> <td>Secure computing environment for researchers using data with CUI restrictions</td> </tr> <tr> <td>D2L</td> <td>An online portal where course syllabi, readings, quizzes, and more are posted</td> </tr> <tr> <td>Data Backup and File Restore</td> <td>Scheduled backups of data and restoration of files</td> </tr> <tr> <td>Data Connections</td> <td>Connecting to the UA campus network</td> </tr> <tr> <td>Data Loss Prevention with Ironport</td> <td>Protection of secure information contained in email</td> </tr> <tr> <td>Database Hosting and Administration</td> <td>Databases hosted on UITS servers and administered by UITS staff</td> </tr> <tr> <td>Designated Campus Colleague Accounts</td> <td>Access to UA NetID for affiliates who are not students, faculty, or staff</td> </tr> <tr> <td>Dex Directory Listings</td> <td>Submitting UA department listings to the Dex Directory</td> </tr> <tr> <td>DocuWare Document Management</td> <td>Software for digital document management</td> </tr> <tr> <td>Domain Name Service</td> <td>Domain name resolution for websites within the campus network</td> </tr> <tr> <td>Dorm Data Services</td> <td>Connecting to the UA wired network in residence halls</td> </tr> <tr> <td>EDGE Learning</td> <td>The learning management system for UA workshops and training</td> </tr> <tr> <td>Eduroam Wireless</td> <td>Free WiFi available to visitors from Eduroam member institutions</td> </tr> <tr> <td>Email Lists with Sympa</td> <td>Open-source email list service for online discussions</td> </tr> <tr> <td>Enterprise Directory Service</td> <td>A directory service utilizing LDAP and DSML interfaces to collect UA individual and group information</td> </tr> <tr> <td>Examity Online Proctoring</td> <td>Software for securing the integrity of online tests</td> </tr> <tr> <td>Gear-to-Go</td> <td>Free checkout of cameras, microphones, audio recorders, lights, tripods, and more</td> </tr> <tr> <td>Google Workspace for Education Fundamentals</td> <td>Google Apps for online documents, storage, collaboration, and more</td> </tr> <tr> <td>Grouper</td> <td>Group information management system</td> </tr> <tr> <td>High Performance Computing</td> <td>UITS facility housing UA's supercomputers used for scientific research</td> </tr> <tr> <td>HIPAA Research Computing Service</td> <td>Secure computing environment for researchers using data with HIPAA restrictions</td> </tr> <tr> <td>HPC Consulting</td> <td>Help with high-performance computing technology and software</td> </tr> <tr> <td>InCommon Certificate Service</td> <td>Creating and managing server security certificates</td> </tr> <tr> <td>JIRA</td> <td>Issue and project tracking software by Atlassian</td> </tr> <tr> <td>Long Distance Telephone Service</td> <td>Making long distance calls for official UA business</td> </tr> <tr> <td>Microsoft Office 365</td> <td>Free Office 365 and Microsoft training for students, faculty, and staff</td> </tr> <tr> <td>Mobile Matters</td> <td>Where to submit University mobile apps to the Google Play Store and Apple App Store</td> </tr> <tr> <td>MyDevices Portal</td> <td><span><span>Register devices that can鈥檛 authenticate on UAGuest</span></span></td> </tr> <tr> <td>NetID Accounts</td> <td>A permanent account for access to UA systems</td> </tr> <tr> <td>NetID+ (Plus)</td> <td>The UA鈥檚 two-factor authentication solution</td> </tr> <tr> <td>Network Monitoring Tool</td> <td>Software for collecting network performance statistics</td> </tr> <tr> <td>NTP Services</td> <td>NTP servers to ensure your campus computing functions have accurate time information</td> </tr> <tr> <td>OAuth</td> <td>UA NetID authentication for mobile apps</td> </tr> <tr> <td>Off-Site Storage for Backup Media</td> <td>Backup media storage in the UITS Computer Center</td> </tr> <tr> <td>Open Science Framework at UA</td> <td>UA's page on the OSF research collaboration platform</td> </tr> <tr> <td>Operator Assisted Telephone Conferencing</td> <td>Making conference calls through the UA switchboard</td> </tr> <tr> <td>OSCR Computer Labs</td> <td>General computing and multimedia computer labs on the UA campus</td> </tr> <tr> <td>Panopto Lecture Capture</td> <td>A presentation capture platform for recording lectures, live-streaming events, sharing videos, and more</td> </tr> <tr> <td>Qualtrics Surveys</td> <td>Cloud-based platform for creating online surveys</td> </tr> <tr> <td>Research Computing Colocation</td> <td>Colocation facility for high-performance systems used in research</td> </tr> <tr> <td>Research Computing Storage</td> <td>Storage for research data in the Research Data Center</td> </tr> <tr> <td>Science DMZ</td> <td>Section of the UA network optimized for transfer of research data</td> </tr> <tr> <td>Server Colocation</td> <td>Server colocation in the UITS data center</td> </tr> <tr> <td>Shibboleth</td> <td>Secure single sign-on across multiple UA sites</td> </tr> <tr> <td>Software Downloads</td> <td>Free or low-cost software, including Microsoft Office 365 and Sophos antivirus</td> </tr> <tr> <td>Stache Password Storage</td> <td>Secure backup of passwords, encryption keys, and PINs</td> </tr> <tr> <td>Statistical Consulting</td> <td>Assistance with statistical analysis and statistics software</td> </tr> <tr> <td>Sun Corridor and Internet2 Networks</td> <td>The high-speed network connecting Arizona's three public research universities</td> </tr> <tr> <td>Telephone Services</td> <td>Telephone lines and related services for departments and affiliates</td> </tr> <tr> <td>Toll Free 800 Service</td> <td>Toll free 800 numbers for inbound calls to UA</td> </tr> <tr> <td>U-System Accounts</td> <td>Access to a UNIX environment for building websites</td> </tr> <tr> <td>UA Computer Training Resources</td> <td>Free training resources for learning about software and technology</td> </tr> <tr> <td>UA Computer-Based Training</td> <td>Free computer-based training on programming languages, graphics programs, web design, and more</td> </tr> <tr> <td>UA International/Sunapsis</td> <td>Online portal for managing information about international students, faculty, and scholars</td> </tr> <tr> <td>UA Research Data Repository (ReDATA)</td> <td>long-term archival data repository to meet data sharing standards</td> </tr> <tr> <td>UA Virtual Private Network (VPN)</td> <td>Securely connecting to the UA network from off-campus locations</td> </tr> <tr> <td>UA Vitae</td> <td>An online system for faculty to record achievements used in faculty reviews</td> </tr> <tr> <td>UAccess Analytics</td> <td>Analyses and dashboards using Financial, Employee, Student, and Research data</td> </tr> <tr> <td>UAccess Employee</td> <td>The online system for UA employees to submit time, view benefits, and more</td> </tr> <tr> <td>UAccess Financials</td> <td>UA's implementation of the Kuali Financial System software</td> </tr> <tr> <td>UAccess Research</td> <td>UA's online research submission and management system</td> </tr> <tr> <td>UAccess Space</td> <td>UA鈥檚 space and real estate portfolio management system</td> </tr> <tr> <td>UAccess Student</td> <td>Student online portal to enroll in classes, view grades, pay tuition, and more</td> </tr> <tr> <td>UAConnect365 Faculty and Staff Email and Calendar</td> <td>Email and calendar service for UA faculty and staff provided by Microsoft Office 365</td> </tr> <tr> <td>UAGuest Sponsor Portal</td> <td><span><span>Pre-register visitors on UAGuest</span></span></td> </tr> <tr> <td>UAGuest WiFi</td> <td>Free WiFi available to campus visitors</td> </tr> <tr> <td>UAService</td> <td>The UAService portal allows you to submit tech support requests and review old tickets</td> </tr> <tr> <td>UAWiFi</td> <td>The campus fast, secure wireless network</td> </tr> <tr> <td>VCAT (Virtual Computing Access Technology)</td> <td>Virtual software for students and faculty</td> </tr> <tr> <td>Visualization Consulting</td> <td>Assistance with graphical representations of research data</td> </tr> <tr> <td>Voicemail</td> <td>Cisco voicemail service for campus phones</td> </tr> <tr> <td>VoiceThread</td> <td>Online interface for submitting multimedia files used in discussions</td> </tr> <tr> <td>Wired Network Registration</td> <td>802.1x policy on the campus network for greater security</td> </tr> <tr> <td>WNC Computer Support</td> <td>Computer and network support for University of Arizona staff</td> </tr> <tr> <td>Zabbix Network Monitoring</td> <td>Software for monitoring network performance</td> </tr> <tr> <td>Zoom</td> <td>Web conferencing application for real-time and recorded meetings and online course lectures</td> </tr> <tr> <td>Zoom Phone</td> <td>Softphone service for campus phone numbers</td> </tr> </tbody> </table> </div> </div> </div> </div> </div> </article> </div> </div> </section> </main> </div> </div> </div> </div> <footer class="site-footer"> <div class="bg-warm-gray py-5" role="contentinfo"> <section> <div class="container"> <div class="row"> <div class="col-12 col-sm-5 col-md-4 col-lg-4 text-center-xs text-left-not-xs"> <div class="row bottom-buffer-30"> <div class="col"> <a href="/" title="University Information Technology Services | Home" rel="home" class="qs-site-logo d-block mt-0"><img class="img-fluid" src="/sites/default/files/IT_Webheader_0.png" alt="University Information Technology 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