CINXE.COM

<!DOCTYPE html><html lang="en" dir="ltr"><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta name="viewport" content="width=device-width, initial-scale=1"><meta property="og:locale" content="en"><meta property="og:site_name" content="Pandectes GDPR Compliance"><meta property="og:type" content="website"><link rel="icon" href="https://image.crisp.chat/avatar/website/d85cae7d-b8a0-4182-ba38-6d83860f700a/512/?1732254745922" type="image/png"><link rel="apple-touch-icon" href="https://image.crisp.chat/avatar/website/d85cae7d-b8a0-4182-ba38-6d83860f700a/512/?1732254745922" type="image/png"><meta name="msapplication-TileColor" content="#1972F5"><meta name="msapplication-TileImage" content="https://image.crisp.chat/avatar/website/d85cae7d-b8a0-4182-ba38-6d83860f700a/512/?1732254745922"><style type="text/css">*::selection { background: rgba(25, 114, 245, .2); } .csh-theme-background-color-default { background-color: #1972F5; } .csh-theme-background-color-light { background-color: #F3F6FB; } .csh-theme-background-color-light-alpha { background-color: rgba(243, 246, 251, .4); } .csh-button.csh-button-accent { background-color: #1972F5; } .csh-article .csh-article-content article a { color: #1972F5; } .csh-article .csh-article-content article .csh-markdown.csh-markdown-title[data-type="#"] { border-color: #1972F5; } .csh-article .csh-article-content article .csh-markdown.csh-markdown-code.csh-markdown-code-inline { background: rgba(25, 114, 245, .075); border-color: rgba(25, 114, 245, .2); color: #1972F5; } .csh-article .csh-article-content article .csh-markdown.csh-markdown-list[data-type]:before { background: #1972F5; }</style><title>How to disable Shopify's Customer Privacy banner | Pandectes GDPR Compliance</title><script type="text/javascript">window.$crisp = []; CRISP_WEBSITE_ID = "d85cae7d-b8a0-4182-ba38-6d83860f700a"; CRISP_RUNTIME_CONFIG = { locale : "en" }; (function(){d=document;s=d.createElement("script");s.src="https://client.crisp.chat/l.js";s.async=1;d.getElementsByTagName("head")[0].appendChild(s);})(); </script> <script async src="https://www.googletagmanager.com/gtag/js?id=G-TF9WJN9S34"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-TF9WJN9S34'); </script> <script> console.dir(window.location.href); document.addEventListener("DOMContentLoaded", function() { if (window.location.href === "https://help.pandectes.io/en/") { console.dir('mpikame'); var mymeta = 'Learn how to use Pandectes GDPR Compliance with user manuals, how-to鈥檚, videos, and more! Navigate the Pandectes Knowledge Base to find help on every feature'; console.dir(mymeta); var meta = document.querySelector('meta[name="description"]'); if (meta) { console.dir('eixe meta'); } else { console.dir('den eixe meta'); meta = document.createElement('meta'); meta.name = "description"; meta.content = mymeta; document.getElementsByTagName('head')[0].appendChild(meta); } } }); </script><meta name="description" content="This article provides a step-by-step guide on how to quickly disable the default Shopify Customer Privacy Banner from your Shopify store settings."><meta property="og:title" content="How to disable Shopify's Customer Privacy banner"><meta property="og:description" content="This article provides a step-by-step guide on how to quickly disable the default Shopify Customer Privacy Banner from your Shopify store settings."><meta property="og:url" content="https://help.pandectes.io/en/article/how-to-disable-shopifys-customer-privacy-banner-1730yzc/"><link rel="canonical" href="https://help.pandectes.io/en/article/how-to-disable-shopifys-customer-privacy-banner-1730yzc/"><link rel="stylesheet" href="https://static.crisp.help/stylesheets/libs/libs.min.css?c3eeaaad5d21344ca24a696c824892a22" type="text/css"/><link rel="stylesheet" href="https://static.crisp.help/stylesheets/site/common/common.min.css?c090441a0f345642ace64027d0b632023" type="text/css"/><link rel="stylesheet" href="https://static.crisp.help/stylesheets/site/article/article.min.css?c413d584a7da010ff7be4778c16b5374b" type="text/css"/><script src="https://static.crisp.help/javascripts/libs/libs.min.js?cbf5cf994a1f84f75089e3137e12446bc" type="text/javascript"></script><script src="https://static.crisp.help/javascripts/site/common/common.min.js?cb8d289a847ec5eeec717d80094d00d37" type="text/javascript"></script><script src="https://static.crisp.help/javascripts/site/article/article.min.js?cca25aeb196ee0c5e1e271228b273b4c3" type="text/javascript"></script></head><body><header role="banner"><div class="csh-wrapper"><div class="csh-header-main"><a href="/en/" role="none" class="csh-header-main-logo"><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/help_1msc50d.png" alt="Pandectes GDPR Compliance"></a><div role="none" class="csh-header-main-actions"><div data-expanded="false" role="none" onclick="CrispHelpdeskCommon.toggle_language()" class="csh-header-main-actions-locale"><div class="csh-header-main-actions-locale-current"><span data-country="gb" class="csh-flag"><span class="csh-flag-image"></span></span></div><ul><li><a href="/en/" data-current="true" role="none" class="csh-font-sans-medium"><span data-country="gb" class="csh-flag"><span class="csh-flag-image"></span></span>English</a></li></ul></div><a href="https://www.pandectes.io/" target="_blank" rel="noopener noreferrer" role="none" class="csh-header-main-actions-website"><span class="csh-header-main-actions-website-itself csh-font-sans-regular">Go to website</span></a></div><span class="csh-clear"></span></div><form action="/en/includes/search/" role="search" onsubmit="return false" data-target-suggest="/en/includes/suggest/" data-target-report="/en/includes/report/" data-has-emphasis="false" data-has-focus="false" data-expanded="false" data-pending="false" class="csh-header-search"><span class="csh-header-search-field"><input type="search" name="search_query" autocomplete="off" autocorrect="off" autocapitalize="off" maxlength="100" placeholder="Search our help center..." aria-label="Search our help center..." role="searchbox" onfocus="CrispHelpdeskCommon.toggle_search_focus(true)" onblur="CrispHelpdeskCommon.toggle_search_focus(false)" onkeydown="CrispHelpdeskCommon.key_search_field(event)" onkeyup="CrispHelpdeskCommon.type_search_field(this)" onsearch="CrispHelpdeskCommon.search_search_field(this)" class="csh-font-sans-regular"><span class="csh-header-search-field-autocomplete csh-font-sans-regular"></span><span class="csh-header-search-field-ruler"><span class="csh-header-search-field-ruler-text csh-font-sans-semibold"></span></span></span><div class="csh-header-search-results"></div></form></div><div data-tile="default" data-has-banner="false" class="csh-header-background csh-theme-background-color-default"></div></header><div id="body" class="csh-theme-background-color-light csh-body-full"><div class="csh-wrapper csh-wrapper-full csh-wrapper-large"><div class="csh-article"><aside role="complementary"><div class="csh-aside"><div class="csh-article-category csh-navigation"><a href="/en/category/getting-started-12nwdzv/" role="link" class="csh-navigation-back csh-navigation-back-item"><span style="background-color: #1972f5;" data-has-category="true" class="csh-category-badge csh-font-sans-medium">Getting Started</span></a></div><p class="csh-aside-title csh-text-wrap csh-font-sans-bold">Related articles</p><ul role="list"><li role="listitem"><a href="/en/article/select-regions-for-our-cookie-banner-6mqwip/" role="link" class="csh-aside-spaced csh-text-wrap csh-font-sans-regular">Select regions for our cookie banner</a></li><li role="listitem"><a href="/en/article/4-steps-to-ensure-compliance-1trf3y7/" role="link" class="csh-aside-spaced csh-text-wrap csh-font-sans-regular">4 Steps to Ensure Compliance</a></li><li role="listitem"><a href="/en/article/installation-guide-1ell1h8/" role="link" class="csh-aside-spaced csh-text-wrap csh-font-sans-regular">Installation guide</a></li><li role="listitem"><a href="/en/article/add-the-app-banner-and-the-widgets-using-shopifys-theme-editor-1qawhhh/" role="link" class="csh-aside-spaced csh-text-wrap csh-font-sans-regular">Add the app banner and the widgets using Shopify鈥檚 theme editor</a></li><li role="listitem"><a href="/en/article/cookie-consent-12um3np/" role="link" class="csh-aside-spaced csh-text-wrap csh-font-sans-regular">Cookie Consent</a></li><li role="listitem"><a href="/en/article/gdpr-checklist-for-shopify-stores-vmi51s/" role="link" class="csh-aside-spaced csh-text-wrap csh-font-sans-regular">GDPR checklist for Shopify Stores</a></li><li role="listitem"><a href="/en/article/a-brief-overview-of-the-application-19uhttv/" role="link" class="csh-aside-spaced csh-text-wrap csh-font-sans-regular">A brief overview of the application</a></li><li role="listitem"><a href="/en/article/managing-and-verifying-consent-go51au/" role="link" class="csh-aside-spaced csh-text-wrap csh-font-sans-regular">Managing and verifying consent</a></li></ul></div></aside><div role="main" class="csh-article-content csh-article-content-split"><div class="csh-article-content-wrap"><article class="csh-text-wrap"><div role="heading" class="csh-article-content-header"><div class="csh-article-content-header-metas"><div class="csh-article-content-header-metas-category csh-font-sans-regular">Articles on:<span> </span><a href="/en/category/getting-started-12nwdzv/" role="link">Getting Started</a></div></div><h1 class="csh-font-sans-bold">How to disable Shopify's Customer Privacy banner</h1></div><div role="article" class="csh-article-content-text csh-article-content-text-large">This article provides a step-by-step guide on how to quickly disable the default Shopify Customer Privacy Banner from your Shopify store settings. <br class="csh-new-line"/><br class="csh-new-line"/>This setup will help ensure <span class="csh-markdown csh-markdown-bold csh-font-sans-medium">GDPR compliance</span> and enable <span class="csh-markdown csh-markdown-bold csh-font-sans-medium">privacy compliance worldwide</span> across other regions. If you created a Shopify store recently you will have noticed that the Shopify default banner is already active for your store.<br class="csh-new-line"/><br class="csh-new-line"/><span data-label="This is the Shopify Customer Privacy Banner" class="csh-markdown csh-markdown-image"><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/pc2_1g9ge1l.png" alt="This is the Shopify Customer Privacy Banner" loading="lazy"/></span><br class="csh-new-line"/><h1 id="1-steps-to-disable-the-shopify-banner" data-type="#" onclick="CrispHelpdeskCommon.go_to_anchor(this)" class="csh-markdown csh-markdown-title csh-font-sans-semibold">Steps to disable the Shopify Banner</h1><br class="csh-new-line"/><br class="csh-new-line"/><span data-type="1" class="csh-markdown csh-markdown-list">In your <span class="csh-markdown csh-markdown-bold csh-font-sans-medium">Shopify admin</span> panel, navigate to <span class="csh-markdown csh-markdown-bold csh-font-sans-medium">Settings > Customer Privacy > Cookie Banner</span>.</span><br class="csh-new-line"/><span data-type="2" class="csh-markdown csh-markdown-list">Click the <span class="csh-markdown csh-markdown-bold csh-font-sans-medium">More Actions button</span> located at the top left corner, then select <span class="csh-markdown csh-markdown-bold csh-font-sans-medium">Remove Cookie Banner</span>.</span><br class="csh-new-line"/><span data-type="3" class="csh-markdown csh-markdown-list">Click the <span class="csh-markdown csh-markdown-bold csh-font-sans-medium">Remove</span> button to confirm, and ensure that your settings are saved.</span><br class="csh-new-line"/><span class="csh-markdown csh-markdown-image"><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/pc5_ji4ser.gif" alt="" loading="lazy"/></span><br class="csh-new-line"/>After completing these steps, make sure the <span class="csh-markdown csh-markdown-bold csh-font-sans-medium">31 recommended countries</span> are selected <span class="csh-markdown csh-markdown-bold csh-font-sans-medium">for GDPR</span> compliance. If you sell to other regions and want to block Shopify cookies beyond the recommended GDPR countries, you can also <span class="csh-markdown csh-markdown-bold csh-font-sans-medium">add more regions based on your target locations</span>.<br class="csh-new-line"/><span data-label="31 recommended countries" class="csh-markdown csh-markdown-image"><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/pc6_1bsftwa.gif" alt="31 recommended countries" loading="lazy"/></span><br class="csh-new-line"/><span data-label="Extra regions " class="csh-markdown csh-markdown-image"><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/pc7_623c9m.gif" alt="Extra regions " loading="lazy"/></span><br class="csh-new-line"/><br class="csh-new-line"/><h1 id="1-video-guide" data-type="#" onclick="CrispHelpdeskCommon.go_to_anchor(this)" class="csh-markdown csh-markdown-title csh-font-sans-semibold">Video Guide</h1><br class="csh-new-line"/><br class="csh-new-line"/><br class="csh-new-line"/><span data-label="Step by step guide" class="csh-markdown csh-markdown-video csh-markdown-youtube"><span class="csh-markdown-video-wrap csh-markdown-youtube-wrap"><iframe type="text/html" width="560" height="349" src="https://www.youtube.com/embed/3ZuVyCjfKG8?rel=0" loading="lazy" frameborder="0" allowfullscreen="allowfullscreen"></iframe></span></span><br class="csh-new-line"/><br class="csh-new-line"/>If you鈥檙e unsure or want to double-check your setup, feel free to contact our support team.<span class="csh-markdown csh-markdown-line csh-article-content-separate csh-article-content-separate-top"></span><p class="csh-article-content-updated csh-text-wrap csh-font-sans-light">Updated on: 30/10/2024</p><span class="csh-markdown csh-markdown-line csh-article-content-separate csh-article-content-separate-bottom"></span></div></article><section data-has-answer="false" role="none" class="csh-article-rate"><div class="csh-article-rate-ask csh-text-wrap"><p class="csh-article-rate-title csh-font-sans-medium">Was this article helpful?</p><ul><li><a href="#" role="button" aria-label="Yes" onclick="CrispHelpdeskArticle.answer_feedback(true); return false;" class="csh-button csh-button-grey csh-button-small csh-font-sans-medium">Yes</a></li><li><a href="#" role="button" aria-label="No" onclick="CrispHelpdeskArticle.answer_feedback(false); return false;" class="csh-button csh-button-grey csh-button-small csh-font-sans-medium">No</a></li></ul></div><div data-is-open="false" class="csh-article-rate-feedback-wrap"><div data-had-error="false" class="csh-article-rate-feedback-container"><form action="https://help.pandectes.io/en/article/how-to-disable-shopifys-customer-privacy-banner-1730yzc/feedback/" method="post" onsubmit="CrispHelpdeskArticle.send_feedback_comment(this); return false;" data-is-locked="false" class="csh-article-rate-feedback"><p class="csh-article-rate-feedback-title csh-font-sans-bold">Share your feedback</p><textarea name="feedback_comment" cols="1" rows="1" maxlength="200" placeholder="Explain shortly what you think about this article. We may get back to you." onkeyup="CrispHelpdeskArticle.type_feedback_comment(event)" class="csh-article-rate-feedback-field csh-font-sans-regular"></textarea><div class="csh-article-rate-feedback-actions"><button type="submit" role="button" aria-label="Send My Feedback" data-action="send" class="csh-button csh-button-accent csh-font-sans-medium">Send My Feedback</button><a href="#" role="button" aria-label="Cancel" onclick="CrispHelpdeskArticle.cancel_feedback_comment(); return false;" data-action="cancel" class="csh-button csh-button-grey csh-font-sans-medium">Cancel</a></div></form></div></div><div data-is-satisfied="true" class="csh-article-rate-thanks"><p class="csh-article-rate-title csh-article-rate-thanks-title csh-font-sans-semibold">Thank you!</p><div class="csh-article-rate-thanks-smiley csh-article-rate-thanks-smiley-satisfied"><span data-size="large" data-name="blushing" class="csh-smiley"></span></div><div class="csh-article-rate-thanks-smiley csh-article-rate-thanks-smiley-dissatisfied"><span data-size="large" data-name="thumbs-up" class="csh-smiley"></span></div></div></section></div></div></div></div></div><footer role="contentinfo"><div class="csh-footer-ask"><div class="csh-wrapper"><div class="csh-footer-ask-text"><p class="csh-footer-ask-text-title csh-text-wrap csh-font-sans-bold">Not finding what you are looking for?</p><p class="csh-footer-ask-text-label csh-text-wrap csh-font-sans-regular">Chat with us or send us an email.</p></div><ul class="csh-footer-ask-buttons"><li><a aria-label="Chat with us" href="#" role="button" onclick="CrispHelpdeskCommon.open_chatbox(); return false;" class="csh-button csh-button-accent csh-button-icon-chat csh-button-has-left-icon csh-font-sans-regular">Chat with us</a></li><li><a aria-label="Send us an email" href="/cdn-cgi/l/email-protection#4c3f393c3c233e380c3c2d2228292f38293f622523" role="button" class="csh-button csh-button-accent csh-button-icon-email csh-button-has-left-icon csh-font-sans-regular">Send us an email</a></li></ul></div></div><div class="csh-footer-copyright csh-footer-copyright-separated"><div class="csh-wrapper"><span class="csh-footer-copyright-brand"><span class="csh-font-sans-regular">漏 2024</span><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/pandectes_1pwsj61.png" alt="Pandectes GDPR Compliance"></span></div></div></footer><script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script></body></html>