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Cookie Consent | Pandectes GDPR Compliance

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noreferrer" role="none" class="csh-header-main-actions-website"><span class="csh-header-main-actions-website-itself csh-font-sans-regular">Go to website</span></a></div><span class="csh-clear"></span></div><form action="/en/includes/search/" role="search" onsubmit="return false" data-target-suggest="/en/includes/suggest/" data-target-report="/en/includes/report/" data-has-emphasis="false" data-has-focus="false" data-expanded="false" data-pending="false" class="csh-header-search"><span class="csh-header-search-field"><input type="search" name="search_query" autocomplete="off" autocorrect="off" autocapitalize="off" maxlength="100" placeholder="Search our help center..." aria-label="Search our help center..." role="searchbox" onfocus="CrispHelpdeskCommon.toggle_search_focus(true)" onblur="CrispHelpdeskCommon.toggle_search_focus(false)" onkeydown="CrispHelpdeskCommon.key_search_field(event)" onkeyup="CrispHelpdeskCommon.type_search_field(this)" 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Started</span></a></div><p class="csh-aside-title csh-text-wrap csh-font-sans-bold">Related articles</p><ul role="list"><li role="listitem"><a href="/en/article/select-regions-for-our-cookie-banner-6mqwip/" role="link" class="csh-aside-spaced csh-text-wrap csh-font-sans-regular">Select regions for our cookie banner</a></li><li role="listitem"><a href="/en/article/4-steps-to-ensure-compliance-1trf3y7/" role="link" class="csh-aside-spaced csh-text-wrap csh-font-sans-regular">4 Steps to Ensure Compliance</a></li><li role="listitem"><a href="/en/article/installation-guide-1ell1h8/" role="link" class="csh-aside-spaced csh-text-wrap csh-font-sans-regular">Installation guide</a></li><li role="listitem"><a href="/en/article/add-the-app-banner-and-the-widgets-using-shopifys-theme-editor-1qawhhh/" role="link" class="csh-aside-spaced csh-text-wrap csh-font-sans-regular">Add the app banner and the widgets using Shopify’s theme editor</a></li><li role="listitem"><a href="/en/article/gdpr-checklist-for-shopify-stores-vmi51s/" role="link" class="csh-aside-spaced csh-text-wrap csh-font-sans-regular">GDPR checklist for Shopify Stores</a></li><li role="listitem"><a href="/en/article/a-brief-overview-of-the-application-19uhttv/" role="link" class="csh-aside-spaced csh-text-wrap csh-font-sans-regular">A brief overview of the application</a></li><li role="listitem"><a href="/en/article/managing-and-verifying-consent-go51au/" role="link" class="csh-aside-spaced csh-text-wrap csh-font-sans-regular">Managing and verifying consent</a></li><li role="listitem"><a href="/en/article/how-to-setup-data-sales-opt-out-1iylqmt/" role="link" class="csh-aside-spaced csh-text-wrap csh-font-sans-regular">How to setup data sales opt-out</a></li></ul></div></aside><div role="main" class="csh-article-content csh-article-content-split"><div class="csh-article-content-wrap"><article class="csh-text-wrap"><div role="heading" class="csh-article-content-header"><div class="csh-article-content-header-metas"><div class="csh-article-content-header-metas-category csh-font-sans-regular">Articles on:<span> </span><a href="/en/category/getting-started-12nwdzv/" role="link">Getting Started</a></div></div><h1 class="csh-font-sans-bold">Cookie Consent</h1></div><div role="article" class="csh-article-content-text csh-article-content-text-large"><span class="csh-markdown csh-markdown-bold csh-font-sans-medium">Learn how to manage cookie consent effectively with our detailed guide. Discover best practices and tools to ensure your website complies with regulations.</span><br class="csh-new-line"/><br class="csh-new-line"/><h1 id="1-introduction" data-type="#" onclick="CrispHelpdeskCommon.go_to_anchor(this)" class="csh-markdown csh-markdown-title csh-font-sans-semibold">Introduction</h1><br class="csh-new-line"/><br class="csh-new-line"/>Having a store in Shopify means that it uses cookies or other storage technologies to offer visitors a better user experience, understand what kinds of visitors use your service. In many instances, you are required to obtain consent from people before using these technologies.<br class="csh-new-line"/><br class="csh-new-line"/>We recommend that you conduct your own research about consent requirements and talk to a lawyer about what’s best for your store. Keep in mind that laws and guidance relating to the use of cookies and online collection of information vary by region and <a href="http://ec.europa.eu/justice/data-protection/reform/index_en.htm?fbclid=IwAR0-XLIrgRqTWjNQtGmVwWDABoYHNzY-Dm7R7M57g7DHIDR-8LDvg4xsIkg" target="&lowbar;blank" rel="noopener noreferrer" role="link" class="csh-markdown csh-markdown-link csh-markdown-link-text">continue to evolve</a>.<br class="csh-new-line"/><br class="csh-new-line"/><h1 id="1-about-consent" data-type="#" onclick="CrispHelpdeskCommon.go_to_anchor(this)" class="csh-markdown csh-markdown-title csh-font-sans-semibold">About Consent</h1><br class="csh-new-line"/><br class="csh-new-line"/>European data protection regulators have published <a href="http://ec.europa.eu/justice/data-protection/article-29/documentation/opinion-recommendation/files/2013/wp208_en.pdf?fbclid=IwAR3qbTobvCMqBZrDvef_N1Xpo9sTRss9c7rCc2qRgPBFSQMMLAq1eS9F2Uo" target="&lowbar;blank" rel="noopener noreferrer" role="link" class="csh-markdown csh-markdown-link csh-markdown-link-text">guidance</a> for online publishers about obtaining consent before using cookies or other storage technologies to collect information about the people who visit their sites or use their apps. Outside of the EU, other laws and rules may require you to provide notice and obtain consent to collect and use data from your site or app.<br class="csh-new-line"/><br class="csh-new-line"/>The EU guidance outlines four main requirements for consent:<br class="csh-new-line"/><br class="csh-new-line"/><span data-type="1" class="csh-markdown csh-markdown-list">Specific and based on appropriate information</span><br class="csh-new-line"/><span data-type="2" class="csh-markdown csh-markdown-list">Given before using cookies or other storage technology to collect information</span><br class="csh-new-line"/><span data-type="3" class="csh-markdown csh-markdown-list">Unambiguous</span><br class="csh-new-line"/><span data-type="4" class="csh-markdown csh-markdown-list">Freely given</span><br class="csh-new-line"/> <br class="csh-new-line"/><br class="csh-new-line"/>The publisher in your case is your business (your store).<br class="csh-new-line"/><br class="csh-new-line"/><h1 id="1-asking-for-consent" data-type="#" onclick="CrispHelpdeskCommon.go_to_anchor(this)" class="csh-markdown csh-markdown-title csh-font-sans-semibold">Asking for Consent</h1><br class="csh-new-line"/><br class="csh-new-line"/>There are many different ways for publishers to obtain consent. Common approaches:<br class="csh-new-line"/><br class="csh-new-line"/><span data-type="*" class="csh-markdown csh-markdown-list">Displaying a prominent message when a page loads for the first time (this is usually called a “cookie banner”) and informing users what action to take to consent</span><br class="csh-new-line"/><span data-type="*" class="csh-markdown csh-markdown-list">Obtain consent from users during a registration flow (where users have to create an account and accept terms before using the website or app)</span><br class="csh-new-line"/><br class="csh-new-line"/>This job is done by our application and you don’t need to care about the details.<br class="csh-new-line"/><br class="csh-new-line"/>Some uses of cookies are exempt from consent requirements. Read the European regulator’s guidance on exemptions <a href="http://ec.europa.eu/justice/data-protection/article-29/documentation/opinion-recommendation/files/2012/wp194_en.pdf?fbclid=IwAR32HQWOMQ2rxHgxOgeThWyCZgucfOSNukDNf8ca_RJTSFu3roKL_9y63Jg" target="&lowbar;blank" rel="noopener noreferrer" role="link" class="csh-markdown csh-markdown-link csh-markdown-link-text">here</a>.<br class="csh-new-line"/><br class="csh-new-line"/><h1 id="1-pandectes-gdpr-compliance" data-type="#" onclick="CrispHelpdeskCommon.go_to_anchor(this)" class="csh-markdown csh-markdown-title csh-font-sans-semibold">Pandectes GDPR Compliance</h1><br class="csh-new-line"/><br class="csh-new-line"/>Our application provides you with a complete solution to ask for consent. Read more about our application <a href="/en/article/a-brief-overview-of-the-application-19uhttv/" target="&lowbar;self" rel="noopener noreferrer" role="link" class="csh-markdown csh-markdown-link csh-markdown-link-text">here</a>.<span class="csh-markdown csh-markdown-line csh-article-content-separate csh-article-content-separate-top"></span><p class="csh-article-content-updated csh-text-wrap csh-font-sans-light">Updated on: 29/07/2024</p><span class="csh-markdown csh-markdown-line csh-article-content-separate csh-article-content-separate-bottom"></span></div></article><section data-has-answer="false" role="none" class="csh-article-rate"><div class="csh-article-rate-ask csh-text-wrap"><p class="csh-article-rate-title csh-font-sans-medium">Was this article helpful?</p><ul><li><a href="#" role="button" aria-label="Yes" onclick="CrispHelpdeskArticle.answer_feedback(true); return false;" class="csh-button csh-button-grey csh-button-small csh-font-sans-medium">Yes</a></li><li><a href="#" role="button" aria-label="No" onclick="CrispHelpdeskArticle.answer_feedback(false); return false;" class="csh-button csh-button-grey csh-button-small csh-font-sans-medium">No</a></li></ul></div><div data-is-open="false" class="csh-article-rate-feedback-wrap"><div data-had-error="false" class="csh-article-rate-feedback-container"><form action="https://help.pandectes.io/en/article/cookie-consent-12um3np/feedback/" method="post" onsubmit="CrispHelpdeskArticle.send_feedback_comment(this); return false;" data-is-locked="false" class="csh-article-rate-feedback"><p class="csh-article-rate-feedback-title csh-font-sans-bold">Share your feedback</p><textarea name="feedback_comment" cols="1" rows="1" maxlength="200" placeholder="Explain shortly what you think about this article. We may get back to you." onkeyup="CrispHelpdeskArticle.type_feedback_comment(event)" class="csh-article-rate-feedback-field csh-font-sans-regular"></textarea><div class="csh-article-rate-feedback-actions"><button type="submit" role="button" aria-label="Send My Feedback" data-action="send" class="csh-button csh-button-accent csh-font-sans-medium">Send My Feedback</button><a href="#" role="button" aria-label="Cancel" onclick="CrispHelpdeskArticle.cancel_feedback_comment(); return false;" data-action="cancel" class="csh-button csh-button-grey csh-font-sans-medium">Cancel</a></div></form></div></div><div data-is-satisfied="true" class="csh-article-rate-thanks"><p class="csh-article-rate-title csh-article-rate-thanks-title csh-font-sans-semibold">Thank you!</p><div class="csh-article-rate-thanks-smiley csh-article-rate-thanks-smiley-satisfied"><span data-size="large" data-name="blushing" class="csh-smiley"></span></div><div class="csh-article-rate-thanks-smiley csh-article-rate-thanks-smiley-dissatisfied"><span data-size="large" data-name="thumbs-up" class="csh-smiley"></span></div></div></section></div></div></div></div></div><footer role="contentinfo"><div class="csh-footer-ask"><div class="csh-wrapper"><div class="csh-footer-ask-text"><p class="csh-footer-ask-text-title csh-text-wrap csh-font-sans-bold">Not finding what you are looking for?</p><p class="csh-footer-ask-text-label csh-text-wrap csh-font-sans-regular">Chat with us or send us an email.</p></div><ul class="csh-footer-ask-buttons"><li><a aria-label="Chat with us" href="#" role="button" onclick="CrispHelpdeskCommon.open_chatbox(); return false;" class="csh-button csh-button-accent csh-button-icon-chat csh-button-has-left-icon csh-font-sans-regular">Chat with us</a></li><li><a aria-label="Send us an email" href="/cdn-cgi/l/email-protection#6d1e181d1d021f192d1d0c0309080e19081e430402" role="button" class="csh-button csh-button-accent csh-button-icon-email csh-button-has-left-icon csh-font-sans-regular">Send us an email</a></li></ul></div></div><div class="csh-footer-copyright csh-footer-copyright-separated"><div class="csh-wrapper"><span class="csh-footer-copyright-brand"><span class="csh-font-sans-regular">© 2024</span><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/pandectes_1pwsj61.png" alt="Pandectes GDPR Compliance"></span></div></div></footer><script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script></body></html>

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