Accessibility Audits and Testing

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class="easy-breadcrumb_segment-separator">></span> <li><span itemprop="title"><a href="/accessibility-services/products-and-services" class="easy-breadcrumb_segment easy-breadcrumb_segment-2">Digital Accessibility Products and Services</a></span></li> <span class="easy-breadcrumb_segment-separator">></span> <li><span itemprop="title"><a href="/accessibility-services/products-and-services/accessibility-audit" class="easy-breadcrumb_segment easy-breadcrumb_segment-title">Accessibility Audits and Testing</a></span></li> </ol> </nav>  </div> </div>  </div>  </div></div><section> <div class="simple-content-section container " style="background-color: "> <div class="container flex-section grid_100"> <div class="content"> <h1>Accessibility Audits and Testing</h1><p>Our thorough web accessibility audit and testing services help you:</p><ol><li><img alt="Icon of a webpage with magnifying glass" src="/sites/abilitynet.org.uk/files/admin/audit-testing.png" style="float: right; width: 150px; height: 152px; border-width: 0px; border-style: solid; margin: 5px 10px 50px 30px;" /><strong>Test your website</strong> and other digital services against the success criteria of the <a href="https://abilitynet.org.uk/accessibility-services/what-are-the-web-content-accessibility-guidelines" target="_blank">Web Content Accessibility Guidelines (WCAG)</a>, the internationally recognised standard for web content accessibility</li><li><strong>Outline non-conformant areas,</strong> such as insufficient colour contrast, missing alternative text for images, website elements that are not accessible to assistive technology users, and also identify areas for improvement</li><li><strong>Improve accessibility,</strong> ensuring your digital services are accessible to every user, including those with a physical, neurodiverse, sight or hearing disability, so that you can have confidence you are reaching every customer on every platform</li></ol><p>We work with organisations of all types and sizes and understand each client will be at a different stage in their accessibility journey. Our services reflect this, from our <a href="https://abilitynet.org.uk/accessibility-services/Digital-Accessibility-Review">Digital Accessibility Review</a> which is a cost-effective way to identify and address critical accessibility issues quickly to a Full Audit where we will comprehensively review your website.</p><p>Contact us about your project and we will create a proposal to meet your requirements.</p><p><a class="inline-styles-button" href="#Form" style="background:#ffcc00;color:#2c2a29;font-size:24px;line-height:29px;padding:20px 28px;">Make an enquiry</a></p> </div> </div> </div> </section><section> <div class="simple-content-section container " style="background-color: "> <div class="container flex-section grid_100"> <div class="content"> <h2><span style="font-size:30px">What is an accessibility audit?</span></h2><p>An accessibility audit is a review of your digital products and services, identifying any accessibility issues and making recommendations, ultimately ensuring you conform with current legislation and your services are accessible to all users, including disabled people and those with specific access needs.</p><p>Manual expert-led testing and automated testing are both methods used, with audits often completed across desktop and mobile devices. Our experts produce reports advising on solutions for any issues identified and making recommendations so that you can embed accessibility best practices.</p> </div> </div> </div> </section><section> <div class="simple-content-section container " style="background-color: "> <div class="container flex-section grid_100"> <div class="content"> <h2><span style="font-size:30px">Why choose AbilityNet?</span></h2><p>We are a global leader in web and digital accessibility, based in the UK, with one of the biggest expert team of specialist Accessibility and Usability Consultants.</p> </div> </div> </div> </section><section> <div class="simple-content-section container no-margin-top" style="background-color: "> <div class="container flex-section grid_50_50"> <div class="content"> <center><p style="margin-left:12%; margin-right:12%"><img alt="Icon of a clipboard with pencil and list with check marks" src="/sites/abilitynet.org.uk/files/admin/Accessibility%20Issues%20Alt.png" style="width: 150px; height: 150px;" /></p><p style="margin-left: 12%; margin-right: 12%; font-size:18px"><strong>2,288</strong> Accessibility Audits and reviews completed last year</p></center> </div> <div class="content"> <center><p style="margin-left:12%; margin-right:12%"><img alt="Icon of a computer with a crown on screen" src="/sites/abilitynet.org.uk/files/admin/Organisation%20Satisfaction.png" style="width: 150px; height: 150px;" /></p><p style="margin-left: 12%; margin-right: 12%; font-size:18px"><strong>98%</strong> Customer Satisfaction rating from organisations last year</p></center> </div> </div> </div> </section><section> <div class="simple-content-section container no-margin-top" style="background-color: "> <div class="container flex-section grid_100"> <div class="content"> <p>We are a <a href="https://www.accessibilityassociation.org/s/about/founding-members" target="_blank">Founding Member of the International Association of Accessibility Professionals (IAAP)</a> and organise <a href="https://abilitynet.org.uk/techsharepro">TechShare Pro</a>, Europe’s largest annual accessibility and inclusion gathering.</p><p> </p> </div> </div> </div> </section><section> <div class="block-section-container" style="background-color: #FFCC00;"> <div class="block-section"> <div class="block-section-text"> <h2><a id="Form" name="Form"></a><span style="font-size:30px">Make an enquiry</span></h2> </div> <div class="block-section-form"> <form class="webform-client-form" enctype="multipart/form-data" action="/make-enquiry" method="post" id="webform-client-form-2781" accept-charset="UTF-8"><div>    <div class="form-item webform-component webform-component-markup" id="webform-component-Accessibility"> <p>Fields marked with an asterisk (*) are required.</p> </div> <div class="form-item webform-component webform-component-textfield" id="webform-component-name"> <label for="edit-submitted-name">Your name: <span class="form-required" title="This field is required.">*</span></label> <input type="text" id="edit-submitted-name" name="submitted[name]" value="" size="60" maxlength="128" class="form-text required" /> </div> <div class="form-item webform-component webform-component-email" id="webform-component-email-address"> <label for="edit-submitted-email-address">Your email address: <span class="form-required" title="This field is required.">*</span></label> <input class="email form-text form-email required" type="email" id="edit-submitted-email-address" name="submitted[email_address]" size="60" /> </div> <div class="form-item webform-component webform-component-textfield" id="webform-component-telephone-number"> <label for="edit-submitted-telephone-number">Your telephone number: <span class="form-required" title="This field is required.">*</span></label> <input type="text" id="edit-submitted-telephone-number" name="submitted[telephone_number]" value="" size="60" maxlength="128" class="form-text required" /> </div> <div class="form-item webform-component webform-component-textfield" id="webform-component-organisation-name"> <label for="edit-submitted-organisation-name">Organisation name: <span class="form-required" title="This field is required.">*</span></label> <input type="text" id="edit-submitted-organisation-name" name="submitted[organisation_name]" value="" size="60" maxlength="128" class="form-text required" /> </div> <div class="form-item webform-component webform-component-textfield" id="webform-component-job-title"> <label for="edit-submitted-job-title">Job title: </label> <input type="text" id="edit-submitted-job-title" name="submitted[job_title]" value="" size="60" maxlength="128" class="form-text" /> </div> <div class="form-item webform-component webform-component-textarea" id="webform-component-request"> <label for="edit-submitted-request">How can we help you? (Please provide any meaningful information about the types of services you require, the nature of your project, key dates, etc): </label> <div class="form-textarea-wrapper resizable"><textarea id="edit-submitted-request" name="submitted[request]" cols="60" rows="4" class="form-textarea"></textarea></div> </div> <div class="form-item webform-component webform-component-select" id="webform-component-source-of-enquiry"> <label for="edit-submitted-source-of-enquiry">Where did you hear about AbilityNet's Digital Accessibility Services?: <span class="form-required" title="This field is required.">*</span></label> <select id="edit-submitted-source-of-enquiry" name="submitted[source_of_enquiry]" class="form-select required"><option value="" selected="selected">- Select -</option><option value="Current client "> Current client</option><option value="Previous client "> Previous client</option><option value="Internet search "> Internet search</option><option value="Social media "> Social media</option><option value="AbilityNet email newsletter "> AbilityNet email newsletter</option><option value="Webinar/training "> Webinar/training</option><option value="Event "> Event</option><option value="Online forum/discussion "> Online forum/discussion</option><option value="Word-of-mouth "> Word-of-mouth</option><option value="Recommended by an individual "> Recommended by an individual</option><option value="Recommended by an agency "> Recommended by an agency</option><option value="Leaflet/poster "> Leaflet/poster</option><option value="Other "> Other</option></select> </div> <div class="form-item webform-component webform-component-textfield" id="webform-component-selected-other-source-of-enquiry"> <label for="edit-submitted-selected-other-source-of-enquiry">If you selected 'Other' please specify: </label> <input type="text" id="edit-submitted-selected-other-source-of-enquiry" name="submitted[selected_other_source_of_enquiry]" value="" size="60" maxlength="128" class="form-text" /> </div> <input type="hidden" name="submitted[uri]" value="" /> <input type="hidden" name="submitted[page_title]" value="" /> <input type="hidden" name="details[sid]" /> <input type="hidden" name="details[page_num]" value="1" /> <input type="hidden" name="details[page_count]" value="1" /> <input type="hidden" name="details[finished]" value="0" /> <input type="hidden" name="form_build_id" value="form-Wb5jda_04ZGFyv4vmvDaVtts_teoIIwM7BeX30iMzaY" /> <input type="hidden" name="form_id" value="webform_client_form_2781" /> <div class="form-actions form-wrapper" id="edit-actions--2"><input type="submit" id="edit-submit--2" name="op" value="Submit your enquiry" class="form-submit" /></div>  </div></form> </div> </div> </div> </section> <section> <div class="simple-content-section container " style="background-color: "> <div class="container flex-section grid_100"> <div class="content"> <h2><span style="font-size:30px">Clients we've helped</span></h2><p>We are a UK charity that has been a global leader in web and digital accessibility for over 25 years. Read the case studies below to learn how we help our clients achieve their accessibility goals.</p> </div> </div> </div> </section><section> <div class="simple-content-section container no-margin-top" style="background-color: "> <div class="container flex-section grid_50_50"> <div class="content"> <center><p><img alt="Blind Veterans UK logo Rebuilding lives after sight loss" src="/sites/abilitynet.org.uk/files/admin/Blind%20Veterans%20UK%20logo.png" style="width: 225px; height: 113px;" /></p><h3>Auditing and accrediting Blind Veterans UK's website</h3><p>After expert user testing and auditing, the <a href="http://abilitynet.org.uk/accessibility-services/meet-our-clients/designing-all-accrediting-blind-veterans-uk-website">Blind Veterans UK</a> site received our accreditation and praise from the BBC</p></center> </div> <div class="content"> <center><p><img alt="University of Westminster logo" src="/sites/abilitynet.org.uk/files/admin/University%20of%20Westminster%20logo.png" style="width: 225px; height: 113px;" /></p><h3>Accessibility strategy at the University of Westminster</h3><p>We helped the <a href="https://abilitynet.org.uk/accessibility/case-study/galvanising-staff-meet-accessibility-goals-university-westminster">University of Westminster</a> to establish a more joined-up, institution-wide approach to accessibility</p></center> </div> </div> </div> </section><section> <div class="simple-content-section container no-margin-top" style="background-color: "> <div class="container flex-section grid_100"> <div class="content"> <p><a class="inline-styles-button" href="https://abilitynet.org.uk/accessibility-services/meet-our-clients" style="background:#ffcc00;color:#2c2a29;font-size:24px;line-height:29px;padding:20px 28px;">Meet more of our clients</a></p> </div> </div> </div> </section><section> <div class="simple-content-section container " style="background-color: "> <div class="container flex-section grid_100"> <div class="content"> <h2><span style="font-size:30px">Frequently asked questions about accessibility audits</span></h2><p>We have answered some of the commonly asked questions we receive about accessibility audits and our audit and testing services below (please click to expand).</p> </div> </div> </div> </section> <section> <div class="container-fluid"> <div class="accordion-section"> <div class="container"> <div class="accordion-content"> <div class="accordion-item"> <h3 class="accordion-title"> <button class="accordion-expand" aria-label="Why do an accessibility audit and why is it important?" aria-controls="collapsible-accordion-0" aria-expanded="false"> Why do an accessibility audit and why is it important? <span></span> </button> </h3> <div class="accordion-text" aria-expanded="false" id="collapsible-accordion-0"> <p>The <a href="https://abilitynet.org.uk/accessibility-services/what-are-the-web-content-accessibility-guidelines" target="_blank">Web Content Accessibility Guidelines (WCAG)</a> are the internationally recognised web accessibility standards. The WCAG version 2.2 has 13 guidelines organised under 4 principles and for each guideline there are testable success criterion at three levels. An audit will help you determine conformance to WCAG.</p><p>Accessibility is a legal, ethical and moral responsibility, but it also makes good business sense. By making your digital services accessible more people in more locations can access and understand them. You will also win more customers, drive innovation and boost brand reputation.</p><p>For further information and explanations visit our <a href="https://abilitynet.org.uk/accessibility-services/what-digital-accessibility">What is digital accessibility?</a> web page.</p> </div> </div> <div class="accordion-item"> <h3 class="accordion-title"> <button class="accordion-expand" aria-label="How much does an accessibility audit cost?" aria-controls="collapsible-accordion-1" aria-expanded="false"> How much does an accessibility audit cost? <span></span> </button> </h3> <div class="accordion-text" aria-expanded="false" id="collapsible-accordion-1"> <p>Many factors influence how much an accessibility audit costs, including size of website and whether web pages are publicly available or not. The work required often also significantly varies, from testing a specific user journey or web component to auditing a whole website or app. For these and other reasons there is no fixed price for an accessibility audit and work often needs to be scoped first.</p><p>Where you are in your accessibility journey and level of resource available are also factors. A <a href="https://abilitynet.org.uk/accessibility-services/Digital-Accessibility-Review">Digital Accessibility Review</a> costs £4,950 plus VAT and is an effective way to identify and resolve high priority issues where resource is constrained. A Full Audit is more appropriate if you are wanting to comprehensively review your website and evidence your commitment to accessibility, investing in a long-term approach to embedding best practices.</p> </div> </div> <div class="accordion-item"> <h3 class="accordion-title"> <button class="accordion-expand" aria-label="How long does an accessibility audit take?" aria-controls="collapsible-accordion-2" aria-expanded="false"> How long does an accessibility audit take? <span></span> </button> </h3> <div class="accordion-text" aria-expanded="false" id="collapsible-accordion-2"> <p>Many factors influence how long an accessibility audit takes, including size of website and whether web pages are publicly available or not. The work required often also significantly varies, from testing a specific user journey to auditing a whole website. For these and other reasons there is no fixed period for an accessibility audit and testing to be completed in and work often needs to be scoped first.</p><p>It should be noted that the scoping process also varies by the type of audit or testing required. With ad-hoc testing and advice the lead time could be as short as 1 week, with our Headline Review and similar services 2 weeks, and with our Full Audit and other services sometimes as much as 4 weeks to make sure all necessary planning and preparation has been completed before work commences.</p> </div> </div> <div class="accordion-item"> <h3 class="accordion-title"> <button class="accordion-expand" aria-label="Is an accessibility audit a legal requirement?" aria-controls="collapsible-accordion-3" aria-expanded="false"> Is an accessibility audit a legal requirement? <span></span> </button> </h3> <div class="accordion-text" aria-expanded="false" id="collapsible-accordion-3"> <p>While an accessibility audit is not a legal requirement, ensuring your website is accessible is covered by the <a href="https://www.legislation.gov.uk/ukpga/2010/15/contents" target="_blank">Equality Act 2010</a> in the UK, which protects all individuals from unfair treatment and promotes a fair and more equal society.</p><p>There are equivalent laws in other countries, which encompass web accessibility law and legislation, such as the <a href="https://www.ada.gov/law-and-regs/ada/" target="_blank">Americans with Disabilities Act (ADA) of 1990</a>.</p><p>The <a href="http://www.legislation.gov.uk/uksi/2018/852/contents/made">Public Sector Bodies (Website and Mobile Applications) Accessibility Regulations (PSBAR 2018)</a> apply to the public sector specifically and require public sector organisations to make their websites and mobile apps accessible.</p><p>The <a href="http://ec.europa.eu/social/main.jsp?catId=1202&intPageId=5581&langId=en">European Accessibility Act (EAA)</a> seeks to ensure equal access to digital products and services throughout Europe and becomes law in all EU member states in June 2025.</p> </div> </div> <div class="accordion-item"> <h3 class="accordion-title"> <button class="accordion-expand" aria-label="How often should you do an accessibility audit?" aria-controls="collapsible-accordion-4" aria-expanded="false"> How often should you do an accessibility audit? <span></span> </button> </h3> <div class="accordion-text" aria-expanded="false" id="collapsible-accordion-4"> <p>We encourage and work with our clients to enable them to have a strategic approach to accessibility. Accessibility should be considered throughout each part of a project and not just in the review or maintenance stage. You may establish a regular audit and testing routine, but it can save time and money if different access needs are considered throughout research, design, development and testing phases, reducing the need for regular auditing.</p> </div> </div> <div class="accordion-item"> <h3 class="accordion-title"> <button class="accordion-expand" aria-label="How do I do an accessibility audit?" aria-controls="collapsible-accordion-5" aria-expanded="false"> How do I do an accessibility audit? <span></span> </button> </h3> <div class="accordion-text" aria-expanded="false" id="collapsible-accordion-5"> <p>Due to the specialist nature of the review required and the technical detail of the WCAG and their success criterion, many organisations will work with consultants to conduct an audit, like our team of qualified experts at AbilityNet. You can however gain relevant skills via training courses such as our <a href="https://abilitynet.org.uk/training">Accessibility and inclusive design training</a> with specific courses on <a href="https://abilitynet.org.uk/training/Accessibility-testing">Accessibility testing training</a> including our <a href="https://abilitynet.org.uk/training/introduction-to-DIY-accessibility-testing">How to begin your own accessibility testing training</a>.</p> </div> </div> <div class="accordion-item"> <h3 class="accordion-title"> <button class="accordion-expand" aria-label="What does an accessibility audit look like?" aria-controls="collapsible-accordion-6" aria-expanded="false"> What does an accessibility audit look like? <span></span> </button> </h3> <div class="accordion-text" aria-expanded="false" id="collapsible-accordion-6"> <p>To deliver our accessibility audits and testing for clients we use industry-leading testing solutions and methods, managed by a team of specialist consultants; Certified Professionals in Web Accessibility (CPWA) with the International Association of Accessibility Professionals (IAAP).</p><p>A report from the audit and testing is created and supplied in a variety of formats to aid with easy dissemination to key people within your organisation, and to help with onward action. You will typically receive a summary which will include data about the number of high, medium and low priority issues. The detail of the report will highlight for any issues what was observed, where on your website or app, steps to reproduce and a recommendation. Where possible our experts will also highlight good examples of web accessibility.</p> </div> </div> </div> </div> </div> </div> </section> <section> <div class="simple-content-section container " style="background-color: "> <div class="container flex-section grid_100"> <div class="content"> <h2><span style="font-size:30px">Find out more</span></h2><p>If you would like to find out more about our full range of services please consider downloading our Digital Accessibility Services brochure, or alternatively you can get in contact with us.</p> </div> </div> </div> </section><section> <div class="simple-content-section container no-margin-top" style="background-color: "> <div class="container flex-section grid_50_50"> <div class="content"> <center><p><img alt="Icon of a clipboard and paperwork with text and graphics" src="/sites/abilitynet.org.uk/files/admin/Download-our-brochure-1.png" style="width: 150px; height: 147px;" /></p><h3 style="margin-left: 5%; margin-right: 5%;">A to Z of services</h3><p style="margin-left:5%; margin-right:5%">Learn more about AbilityNet and the services we offer in our brochure</p><p><a class="inline-styles-button" href="https://abilitynet.org.uk/accessibility-services/accessibility-brochure" style="background:#ffcc00;color:#2c2a29;font-size:24px;line-height:29px;padding:20px 28px;">Download our brochure</a></p></center> </div> <div class="content"> <center><p><img alt="Icon of speech bubbles conversation" src="/sites/abilitynet.org.uk/files/admin/Speak-to-our-experts-1.png" style="width: 150px; height: 151px;" /></p><h3 style="margin-left: 5%; margin-right: 5%;">Speak to our experts</h3><p style="margin-left:5%; margin-right:5%">Talk to our experts about your project and find out how we can support you</p><p><a class="inline-styles-button" href="https://abilitynet.org.uk/accessibility-services/speak-our-accessibility-experts" style="background:#ffcc00;color:#2c2a29;font-size:24px;line-height:29px;padding:20px 28px;">Contact us</a></p></center> </div> </div> </div> </section></div> </div> </main> <footer id="abilityFooter"> <div id="footerTop"> <div class="container flex-section flex-start"> <div class="back-to-top-container"> <button aria-label="Back to top">Back to top</button> </div> <div class="col-three"> <img class="footer-logo" src="https://abilitynet.org.uk/sites/abilitynet.org.uk/themes/abilitynet/logo.png" alt="AbilityNet" /> </div> <div class="col-three"> <div class="footer-contact">     <div class="region region-footer-contact">     <div id="block-block-113" class="block block-block"> <div class="content"> <h2>Call our helpline</h2><p><a href="tel:+443001800028">0300 180 0028</a></p><p>UK office hours, Monday - Friday, calls are free from most UK telephone and mobile operators</p> </div> </div>  </div>  </div> </div> <div class="col-three"> <div class="footer-links">     <div class="region region-footer-links">     <div id="block-menu-menu-footer-menu" class="block block-menu"> <div class="content"> <ul class="menu"><li class="first leaf"><a href="https://abilitynet.org.uk/free-tech-support-and-info" title="">Free Technology Support</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/accessibility-services" title="">Digital Accessibility Services</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/workplace" title="">Workplace Services</a></li> <li class="last leaf"><a href="https://abilitynet.org.uk/free-tech-support-and-info#free-resources" title="">Resources and Insights</a></li> </ul> </div> </div>  </div>  </div> </div> </div> </div> <div id="footerBottom"> <div class="container"> <div class="footer-bottom-links">     <div class="region region-footer-bottom-links">     <div id="block-menu-menu-footer-bottom-menu" class="block block-menu"> <div class="content"> <ul class="menu"><li class="first leaf"><a href="https://abilitynet.org.uk/accessibility-statement" title="">Accessibility Statement</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/legal-statement" title="">Legal Statement</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/abilitynet-privacy-policy" title="">Privacy Policy</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/sitemap" title="">Site Map</a></li> <li class="last leaf"><a href="https://abilitynet.org.uk/user" title="">User Login</a></li> </ul> </div> </div>  </div>  </div> </div> <div class="container"> <div class="footer-info">     <div class="region region-footer-info">     <div id="block-block-114" class="block block-block"> <div class="content"> <p>©AbilityNet 2024. 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