Information & Instructional Technology Services

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Ready to explore all the services we offer? Just make sure you have your UTORid login handy for access. Inside our Service Portal, you'll discover a treasure trove of Knowledge Base articles to help you with everything from Zoom and Microsoft 365 to software, webcasting, printing, and more. </span><a href="https://uoft.service-now.com/utm"><span lang="EN-US">Click here to head to the Service Portal now!</span></a><span lang="EN-US"> </span><span> </span></p><div><div><h2> </h2><h2>Explore Our Knowledge Base Articles</h2></div><p lang="EN-US"><span lang="EN-US">For even more helpful resources, head over to our Knowledge Base Articles covering a range of topics like Classroom Technology, Conferencing, and Information Security. Here's the link to dive right in: </span><a href="https://uoft.service-now.com/utm_iits?id=kb_view2"><span lang="EN-US">Knowledge Base Articles</span></a><span lang="EN-US">!</span></p><p lang="EN-US"> </p></div><div><h2>Access Assistance and Submit Requests </h2></div><p><span lang="EN-US">And don't forget, whether it's a laptop glitch, software hiccup, or network snag, </span><a href="https://uoft.service-now.com/utm_iits"><span lang="EN-US">you can submit requests</span></a><span lang="EN-US"> for standard services or </span><a href="https://uoft.service-now.com/utm_iits"><span lang="EN-US">create a ticket</span></a><span lang="EN-US"> for any issues you encounter. </span></p><p> </p><h2>Remote Instruction & Student Support: Teaching & Learning Tools</h2><ul><li><a href="https://library.utm.utoronto.ca/faculty/quercus/teach-anywhere" title="UTM Library Teach Anywhere for Faculty" rel="nofollow"><span>UTM Teach Anywhere for Faculty</span></a></li><li><a href="https://library.utm.utoronto.ca/students/quercus/learn-anywhere" title="UTM Library Learn Anywhere for Students" rel="nofollow"><span>UTM Learn Anywhere for Students</span></a></li></ul></div></div> </div> <div class="views-element-container"> <div><div class="view-news-listing view-news-listing-block js-view-dom-id-9d9a30eb53ec7c1d441af9b49619407f5d527587027435d285af4b814fb3d99e"> <div class="views-row"><div class="news-card"> <a href="/iits/news/shining-light-business-transformation-program-management-team"> <div class="news-tile-headline"><h2>Shining a Light on the Business Transformation & Program Management Team </h2></div> <div class="news-tile-date"><time datetime="2025-03-31T12:30:46Z">March 31, 2025</time> </div> <div class="news-tile-image"> <img loading="lazy" src="/iits/sites/files/iits/styles/square_l/public/2025-03/concept-of-world-population-main-world-problems-2025-03-24-14-39-20-utc.jpg.webp?itok=VedBsudq" width="550" height="550" alt="business growth " /> </div> </a> </div></div> <div class="views-row"><div class="news-card"> <a href="/iits/news/ituoft-2025-metamorphosis-transforming-tomorrow"> <div class="news-tile-headline"><h2>IT@UofT 2025: Metamorphosis – Transforming Tomorrow</h2></div> <div class="news-tile-date"><time datetime="2025-03-10T13:01:22Z">March 10, 2025</time> </div> <div class="news-tile-image"> <img loading="lazy" src="/iits/sites/files/iits/styles/square_l/public/2025-03/IT%40UofT%202025.png.webp?itok=TNKDPflw" width="550" height="550" alt="conference" /> </div> </a> </div></div> <div class="views-row"><div class="news-card"> <a href="/iits/news/copilot-file-upload-limit-reduced-what-you-need-know"> <div class="news-tile-headline"><h2>Copilot File Upload Limit Reduced: What You Need to Know </h2></div> <div class="news-tile-date"><time datetime="2025-03-05T14:29:43Z">March 5, 2025</time> </div> <div class="news-tile-image"> <img loading="lazy" src="/iits/sites/files/iits/styles/square_l/public/2025-03/high-angle-shot-of-an-unrecognizable-woman-using-h-2023-11-27-04-51-36-utc.jpg.webp?itok=vM0z-4Zj" width="550" height="550" alt="copilot update" /> </div> </a> </div></div> <footer> <div class="tex2jax_process"><div class="text-end"><a href="https://www.utm.utoronto.ca/iits/news" class="btn btn-primary ">Visit News »</a></div></div> </footer> </div> </div> </div> </div> <div class="layout__region layout__region--second"> <div> <h2>Contact Us</h2> <div class="field field-name-body"><div class="tex2jax_process"><div class="content"> <div style=" font-size:1rem;"> <div class="bg-light p-3"> <h3 style="margin:3px 0;line-height:1.3em">UTM Service Desk</h3> <ul style="list-style:none;padding-left:0;margin:3px 0;line-height:1.5em;"> <li><strong>Support hours</strong></li> <li><i aria-hidden="true" class="fa fa-calendar fa-fw"> </i> Mon - 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