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span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app 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row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons 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Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> <script> ( () => { const tourVideo = document.querySelector("li > .Header__navigation__promo"); if(tourVideo) { const parent = tourVideo.closest("li"); parent.insertAdjacentElement("afterend", tourVideo); } } )(); </script></li> </ul> </li> <li id="menu-item-166659" class="label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166659"><a href="#" title="Logiciel d’assistance tout-en-un : chat en direct, tickets, IA et plus. Essai gratuit 30 jours, sans carte de crédit. Boostez votre service client !" hreflang="fr-FR">Produit</a> <ul class="sub-menu"> <li id="menu-item-970832" class="icn-menu-help-desk menu-item menu-item-type-custom menu-item-object-custom menu-item-970832"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-help-desk"></use></svg><a href="https://www.liveagent.com/help-desk-software/" title="Discover the best help desk software for 2025! Boost customer service with LiveAgent's 30-day free trial, no credit card needed." hreflang="en-US" onover-preload="1">Centre d’assistance<div class="menu-item-description">Plateforme de service client omnicanale</div></a></li> <li id="menu-item-915896" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-915896"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-ticketing"></use></svg><a href="https://www.liveagent.fr/logiciel-de-ticketing/" title="Découvrez LiveAgent, le logiciel de ticketing tout-en-un pour une gestion simplifiée des demandes client via email, chat, appels et réseaux sociaux !" hreflang="fr-FR" onover-preload="1">Ticket<div class="menu-item-description">Système de tickets avancé</div></a></li> <li id="menu-item-166647" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-166647"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-live-chat"></use></svg><a href="https://www.liveagent.fr/logiciel-de-chat-en-direct/" title="Découvrez LiveAgent, le logiciel de chat en direct rapide et fiable pour booster l'engagement client. Essai gratuit, sans carte bancaire !" hreflang="fr-FR" onover-preload="1">Chat en direct<div class="menu-item-description">Le chat en direct le plus rapide du marché</div></a></li> </ul> </li> <li id="menu-item-166679" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166679"><a href="#" title="Logiciel d’assistance tout-en-un : chat en direct, tickets, IA et plus. Essai gratuit 30 jours, sans carte de crédit. Boostez votre service client !" hreflang="fr-FR">sub</a> <ul class="sub-menu"> <li id="menu-item-970833" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-970833"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#thumbsup"></use></svg><a href="https://www.liveagent.com/social-media-customer-service/" title="Streamline social media support with LiveAgent! Manage Facebook, Instagram, Twitter & more in one inbox. Start a 30-day free trial today!" hreflang="en-US" onover-preload="1">Réseaux sociaux<div class="menu-item-description">Répondez à vos abonnés directement dans LiveAgent</div></a></li> <li id="menu-item-695189" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695189"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#phone"></use></svg><a href="https://www.liveagent.fr/logiciel-de-centre-dappel/" title="Découvrez LiveAgent, le logiciel de centre d'appels 2024 : gestion omnicanale, VoIP avancée, essai gratuit 30 jours, sans carte de crédit !" hreflang="fr-FR" onover-preload="1">Centre d’appel<div class="menu-item-description">Logiciel de centre d’appel intégré</div></a></li> <li id="menu-item-951162" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-951162"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#lightbulb"></use></svg><a href="https://www.liveagent.fr/liveagent-knowledge-base-software/" title="Boostez l'autonomie client avec LiveAgent : créez des bases de connaissances, FAQ et guides en libre-service, sans frais ni carte bancaire !" hreflang="fr-FR" onover-preload="1">Base de connaissances<div class="menu-item-description">Fournit des options de libre service</div></a></li> </ul> </li> <li id="menu-item-166663" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166663"><a href="#" title="Logiciel d’assistance tout-en-un : chat en direct, tickets, IA et plus. Essai gratuit 30 jours, sans carte de crédit. Boostez votre service client !" hreflang="fr-FR">Utilisation</a> <ul class="sub-menu"> <li id="menu-item-166655" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-166655"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-business-solutions"></use></svg><a href="https://www.liveagent.fr/societes/" title="Découvrez LiveAgent, une solution de service client entièrement évolutive et personnalisable, conçue pour répondre aux besoins de divers modèles d'entreprise. Profitez d'un essai gratuit de 14 jours sans engagement ni carte de crédit, et offrez des expériences clients mémorables qui boostent vos revenus. Rejoignez les entreprises qui font confiance à LiveAgent pour améliorer leur support client multicanal." hreflang="fr-FR" onover-preload="1">Les solutions d’entreprises<div class="menu-item-description">Entreprises différentes, solutions différentes</div></a></li> <li id="menu-item-166641" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-166641"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#shop"></use></svg><a href="https://www.liveagent.fr/industrie/" title="Découvrez comment LiveAgent optimise votre service client dans divers secteurs, de la santé à l'automobile. Profitez d'un essai gratuit de 14 jours sans carte de crédit et bénéficiez d'un service client 24/7. Améliorez l'expérience client, réduisez les temps de réponse et diminuez le volume de tickets avec notre solution omnicanal. Rejoignez des leaders comme Forbes et Airbus et transformez votre support client dès aujourd'hui!" hreflang="fr-FR" onover-preload="1">Solutions industrielles<div class="menu-item-description">Adaptez LiveAgent à votre industrie</div></a></li> <li id="menu-item-750383" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-750383"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-use-cases"></use></svg><a href="/reussites/" title="Découvrez comment LiveAgent booste la satisfaction et la fidélité des clients à travers des histoires inspirantes. Essayez notre logiciel !" hreflang="fr-FR" onover-preload="1">Cas d’utilisation<div class="menu-item-description">Un seul produit pour plusieurs scénarios d’utilisation</div></a></li> </ul> </li> <li id="menu-item-166664" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166664"><a href="#" title="Logiciel d’assistance tout-en-un : chat en direct, tickets, IA et plus. Essai gratuit 30 jours, sans carte de crédit. Boostez votre service client !" hreflang="fr-FR">Intégrations</a> <ul class="sub-menu"> <li id="menu-item-951158" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951158"><a href="https://www.liveagent.com/integrations/whatsapp/" title="Integrate WhatsApp with LiveAgent for seamless customer support. Manage messages efficiently with a 30-day free trial. Boost satisfaction now!" hreflang="en-US" onover-preload="1">WhatsApp</a></li> <li id="menu-item-166693" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-166693"><a href="/integrations/wordpress/" title="Intégrez LiveAgent à WordPress pour ajouter un chat en direct à votre site, améliorer votre support client en temps réel et fidéliser vos visiteurs !" hreflang="fr-FR" onover-preload="1">WordPress</a></li> <li id="menu-item-166694" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-166694"><a href="/integrations/prestashop/" title="Ajoutez un chat en direct à votre boutique Prestashop avec LiveAgent. Gagnez du temps, suivez les commandes et centralisez la gestion client." hreflang="fr-FR" onover-preload="1">Prestashop</a></li> <li id="menu-item-166695" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-166695"><a href="/integrations/magento/" title="Intégrez Magento 2 avec LiveAgent pour améliorer le service client, suivre automatiquement les commandes et bénéficier d'un support 24/7." hreflang="fr-FR" onover-preload="1">Magento</a></li> <li id="menu-item-166696" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-166696"><a href="/integrations/shopify/" title="Si vous souhaitez que vos clients vous contactent plus rapidement, essayez l'intégration de Shopify par LiveAgent. Cette intégration vous permet d'installer un chat en direct dans votre boutique en ligne." hreflang="fr-FR" onover-preload="1">Shopify</a></li> <li id="menu-item-166697" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-166697"><a href="/integrations/mailchimp/" title="Intégrez Mailchimp à LiveAgent pour gérer vos abonnements e-mail marketing facilement depuis l'interface tickets. Simplifiez et boostez vos réponses !"" hreflang="fr-FR" onover-preload="1">Mailchimp</a></li> <li id="menu-item-166698" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-166698"><a href="/integrations/pipedrive/" title="Boostez votre gestion des ventes avec l'intégration PipeDrive et LiveAgent ! Centralisez vos données, optimisez le workflow et l'expérience client."" hreflang="fr-FR" onover-preload="1">Pipedrive</a></li> <li id="menu-item-166699" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-166699"><a href="/integrations/slack/" title="Simplifiez la gestion client avec l'intégration Slack et LiveAgent : recevez des notifications automatisées pour chaque ticket et boostez votre efficacité !" hreflang="fr-FR" onover-preload="1">Slack</a></li> <li id="menu-item-166665" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-166665"><a href="/integrations/" title="Découvrez les intégrations LiveAgent pour maximiser vos outils d'assistance, améliorer votre service client et profiter d'une connectivité fluide." hreflang="fr-FR" onover-preload="1">Plus d’intégrations</a></li> </ul> </li> </ul> </li> <li id="menu-item-166660" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166660"><a href="#" title="Logiciel d’assistance tout-en-un : chat en direct, tickets, IA et plus. Essai gratuit 30 jours, sans carte de crédit. Boostez votre service client !" hreflang="fr-FR">Ressources</a> <ul class="sub-menu"> <li id="menu-item-166666" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166666"><a href="#" title="Logiciel d’assistance tout-en-un : chat en direct, tickets, IA et plus. Essai gratuit 30 jours, sans carte de crédit. Boostez votre service client !" hreflang="fr-FR">Apprendre</a> <ul class="sub-menu"> <li id="menu-item-166669" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-166669"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#graduation"></use></svg><a href="/education/" title="Académie LiveAgent : Ressources gratuites pour exceller en service client. Boostez satisfaction, fidélité et compétences clés. Explorez dès maintenant !" hreflang="fr-FR" onover-preload="1">Académie<div class="menu-item-description">Devenez un expert du service client</div></a></li> <li id="menu-item-166670" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-166670"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-templates"></use></svg><a href="/modeles-email/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="fr-FR" onover-preload="1">Modèles<div class="menu-item-description">Modèles personnalisables pour chaque occasion</div></a></li> <li id="menu-item-750385" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-750385"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-checklists"></use></svg><a href="/checklists/" title="Découvrez une gamme complète de check-lists sur LiveAgent pour optimiser vos processus métiers, du service client au marketing. Simplifiez vos tâches et atteignez l'excellence opérationnelle avec nos guides détaillés, adaptés à divers secteurs comme les centres d'appels, la conception graphique, et bien plus encore. Visitez notre page pour transformer vos défis en succès." hreflang="fr-FR" onover-preload="1">Checklists<div class="menu-item-description">Comment gérer votre processus</div></a></li> </ul> </li> <li id="menu-item-166680" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166680"><a href="#" title="Logiciel d’assistance tout-en-un : chat en direct, tickets, IA et plus. Essai gratuit 30 jours, sans carte de crédit. Boostez votre service client !" hreflang="fr-FR">sub</a> <ul class="sub-menu"> <li id="menu-item-166671" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-166671"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#pencil"></use></svg><a href="/blog/" title="Découvrez des astuces pour optimiser votre service client avec LiveAgent : conseils, logiciels, chat en direct et plus. Boostez votre satisfaction client !" hreflang="fr-FR" onover-preload="1">Blog<div class="menu-item-description">Actualités sur le service client et LiveAgent</div></a></li> <li id="menu-item-166673" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-166673"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-glossary"></use></svg><a href="/glossaire-de-l-assistance-client/" title="Découvrez un glossaire complet du logiciel d'assistance et service client pour comprendre facilement tous les termes essentiels. 🌟"" hreflang="fr-FR" onover-preload="1">Glossaire<div class="menu-item-description">Apprenez la terminologie du service client</div></a></li> <li id="menu-item-750386" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-750386"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="Discover LiveAgent's support portal for guides, updates, troubleshooting, video tutorials, and more to enhance your customer experience!" hreflang="en-US">Portail d’assistance<div class="menu-item-description">Articles et guides pratiques</div></a></li> </ul> </li> <li id="menu-item-166681" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166681"><a href="#" title="Logiciel d’assistance tout-en-un : chat en direct, tickets, IA et plus. Essai gratuit 30 jours, sans carte de crédit. Boostez votre service client !" hreflang="fr-FR">sub</a> <ul class="sub-menu"> <li id="menu-item-166656" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-166656"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-typing-test"></use></svg><a href="https://www.liveagent.fr/test-de-saisie/" title="Améliorez votre vitesse de frappe avec le test de saisie gratuit de LiveAgent. Découvrez comment une meilleure dactylographie peut booster la productivité, réduire les temps de réponse et augmenter la satisfaction client dans votre service. Essayez LiveAgent pour un service client exceptionnel et des résultats rapides." hreflang="fr-FR" onover-preload="1">Test de dactylographie<div class="menu-item-description">Améliorez votre vitesse de frappe</div></a></li> <li id="menu-item-951167" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-951167"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#menu-reviews"></use></svg><a href="https://www.liveagent.fr/reviews/" title="Découvrez des avis détaillés sur les meilleurs logiciels de service client, chat en direct, centre d'appels, CRM et plus sur LiveAgent." hreflang="fr-FR" onover-preload="1">Avis<div class="menu-item-description">Consultez les avis sur les fonctionnalités des logiciels</div></a></li> </ul> </li> <li id="menu-item-166667" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166667"><a href="#" title="Logiciel d’assistance tout-en-un : chat en direct, tickets, IA et plus. Essai gratuit 30 jours, sans carte de crédit. Boostez votre service client !" hreflang="fr-FR">Société</a> <ul class="sub-menu"> <li id="menu-item-339746" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-339746"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#heart"></use></svg><a href="https://www.liveagent.fr/a-propos/a-propos-de-liveagent/" title="Découvrez LiveAgent, le 1er logiciel d'assistance offrant chat en direct, tickets et support client innovant. Rejoignez 40 000+ entreprises !" hreflang="fr-FR" onover-preload="1">À propos de nous<div class="menu-item-description">Découvrez l’équipe à l’origine du produit</div></a></li> <li id="menu-item-166653" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-166653"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#trophy"></use></svg><a href="https://www.liveagent.fr/recompenses-certificats/" title="Découvrez les récompenses et certifications de LiveAgent, leader des logiciels d’assistance et chat en direct. Essai gratuit 14 jours, sans carte !" hreflang="fr-FR" onover-preload="1">Récompenses<div class="menu-item-description">Nos prix et réalisations</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-166661" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-166661"><a href="/fonctions/" title="Découvrez LiveAgent, une solution d'assistance multicanal complète avec des fonctionnalités avancées pour la gestion des tickets, le chat en direct, la détection de collision des agents, le classement des agents et bien plus encore. Optimisez votre service client et améliorez la productivité grâce à des outils tels que les messages standardisés, les champs de contact personnalisés et l'automatisation de la distribution des tickets. Explorez toutes les caractéristiques qui rendent LiveAgent indispensable pour les entreprises de toutes tailles." hreflang="fr-FR" onover-preload="1">Fonctions</a></li> <li id="menu-item-803042" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803042"><a href="/pricing/" title="Découvrez les plans tarifaires LiveAgent à partir de 15 $/mois. Essayez gratuitement et trouvez la solution parfaite pour vos besoins d'assistance !" hreflang="fr-FR" onover-preload="1">Tarifs</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/essai/" class="Button Button--outline" title="Inscrivez-vous à LiveAgent et profitez d'un essai gratuit de 14 jours. Découvrez un service client efficace dès aujourd'hui !" hreflang="fr-FR" onover-preload="1"> <span>Essai Gratuit</span> </a> <a href="/identifiant/" class="Button Button--login" title="Connectez-vous à votre compte LiveAgent pour accéder à des outils et ressources puissants qui améliorent votre service client. Découvrez nos modèles d'emails de réengagement, programmez une démo gratuite, et explorez nos fonctionnalités innovantes. Créez votre compte gratuitement et rejoignez nos héros de la réussite client pour transformer l'expérience de votre entreprise." hreflang="fr-FR" onover-preload="1"> <span>Identifiant</span> <span class="tooltip">Identifiant</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--full" title="Programmez une démo LiveAgent et découvrez comment améliorer votre service client avec notre solution tout-en-un." hreflang="fr-FR" onover-preload="1"> <span>Démo</span> </a> <a href="/essai/" class="Button Button--outline" title="Inscrivez-vous à LiveAgent et profitez d'un essai gratuit de 14 jours. Découvrez un service client efficace dès aujourd'hui !" hreflang="fr-FR" onover-preload="1"> <span>Essai Gratuit</span> </a> <a href="/identifiant/" class="Button Button--login" title="Connectez-vous à votre compte LiveAgent pour accéder à des outils et ressources puissants qui améliorent votre service client. Découvrez nos modèles d'emails de réengagement, programmez une démo gratuite, et explorez nos fonctionnalités innovantes. Créez votre compte gratuitement et rejoignez nos héros de la réussite client pour transformer l'expérience de votre entreprise." hreflang="fr-FR" onover-preload="1"> <span>Identifiant</span> <span class="tooltip">Identifiant</span> </a> </div> <!-- URLSLAB-SKIP-REPLACE-START --> <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-fr" lang="fr"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europe</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asie</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Moyen Orient</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amérique</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europe</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/" title="Открийте LiveAgent - най-добрият help desk софтуер за клиентско обслужване. 30-дневен безплатен тест, без кредитна карта!" hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/" title="Poskytujte špičkovou zákaznickou podporu s LiveAgent! Vícekanálové nástroje, 24/7 podpora, bez poplatků. Vyzkoušejte 30 dní zdarma!" hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/" title="Alt-i-en helpdesk-software: 24/7 support, ingen kreditkortkrav, og 30 dages gratis prøve. Forbedr kundeservice med LiveAgent i dag!" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/" title='Einfache All-in-One-Helpdesk-Software: LiveAgent bietet 24/7 Support, keine Einrichtungsgebühr & 30 Tage kostenlos! Jetzt testen & begeistern!"' hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/" title='LiveAgent - kõik-ühes klienditoe tarkvara: 24/7 tugi, tasuta prooviperiood, kiireim vestlusvidin ja AI assistent. Alusta tasuta kohe!"' hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/" title="Software de atención al cliente todo en uno: responde tickets, integra canales, usa IA y aumenta ingresos. Prueba 30 días gratis, sin tarjeta." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </span> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/" title="Προσφέρετε εξαιρετική εξυπηρέτηση πελατών με το LiveAgent: πολυκαναλικό λογισμικό, δωρεάν δοκιμή 30 ημερών, χωρίς πιστωτική κάρτα!" hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/" title="Poboljšajte korisničku podršku uz LiveAgent! 30 dana besplatno, bez troškova postavljanja i kreditne kartice. Isprobajte odmah!" hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/" title='Scopri LiveAgent: software di assistenza clienti all-in-one con live chat, call center e ticketing. Prova gratuita 30 giorni, supporto 24/7!"' hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/" title='Uzlabojiet klientu apkalpošanu ar LiveAgent – viss vienā programmatūra ar 24/7 atbalstu, bezmaksas izmēģinājumu un bez kredītkartes!"' hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/" title="Lengvai naudokite LiveAgent – viskas-viename pagalbos tarnybos platformą su 24/7 palaikymu, tiesioginiu pokalbiu ir AI įrankiais. Nemokamas bandomasis!" hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/" title="Nyújtson kiváló ügyfélszolgálatot a LiveAgenttel! Többcsatornás support, 24/7 elérhetőség, 30 nap ingyen próba. Kezdje most!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/" title='Eenvoudige alles-in-één helpdesksoftware. 30 dagen gratis proefperiode, geen creditcard nodig. Verbeter klantenservice met LiveAgent!"' hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/" title="Alt-i-ett helpdesk-programvare fra LiveAgent: 24/7 kundeservice, 30 dagers gratis prøveperiode, ingen kredittkort kreves. Kom i gang nå!" hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/" title='Wypróbuj LiveAgent – kompleksowe oprogramowanie do obsługi klienta! 30 dni za darmo, bez karty kredytowej, wsparcie 24/7. Sprawdź teraz!"' hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/" title="Software de asistență clienți LiveAgent: răspundeți pe toate canalele cu un sistem eficient. Încercare gratuită 30 zile, fără card bancar!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="LiveAgent - мощное решение для поддержки клиентов: онлайн-чат, колл-центр, ИИ. Бесплатная пробная версия 30 дней, отмена в любое время!" hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title='LiveAgent – jednoduchý nástroj pre excelentnú zákaznícku podporu. Vyskúšajte 30-dňovú bezplatnú verziu bez nutnosti kreditnej karty!"' hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/" title="Preizkusite LiveAgent – vse-v-enem programsko opremo za podporo strankam. Brezplačno 30-dnevno preizkusno obdobje. Kreditna kartica ni potrebna!" hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asie</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/" title="简化客户支持!LiveAgent提供全渠道工具、AI助手、24/7服务及30天免费试用,无需信用卡,提升效率!" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/" title='Subukan ang LiveAgent: All-in-one help desk software na may 30 araw na libreng pagsubok. Walang setup fee, 24/7 support, at madaling gamitin!"' hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/" title="Phần mềm hỗ trợ khách hàng LiveAgent: giải pháp đa kênh toàn diện với live chat, tổng đài, quản lý ticket. Dùng thử miễn phí 30 ngày!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Moyen Orient</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/" title="تطبيق LiveAgent يقدم حلول دعم عملاء شاملة، دردشة مباشرة، ومركز اتصال مع ميزات متقدمة. جربه مجانًا الآن لتحسين تجربة عملائك!" hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amérique</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/" title="Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/" title='Melhore seu atendimento ao cliente com o LiveAgent: suporte 24/7, multicanal, teste grátis de 30 dias. Fácil de usar e sem compromisso!"' hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.84" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div> <!-- URLSLAB-SKIP-REPLACE-END --> </div> </div> </header> <div class="AppContainer" data-copied="Copié !"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.fr/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.84"> <link rel="stylesheet" id="components/Boxes" type="text/css" media="all" href="https://www.liveagent.fr/app/themes/liveagent/assets/dist/components/Boxes.min.css?ver=1.25.84"> <div data-elementor-type="wp-page" data-elementor-id="804253" class="elementor elementor-804253 elementor-727360" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-62b71b0a heroBanner heroBanner--home elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="62b71b0a" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3736715d wrapper" data-id="3736715d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7a5f11e1 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7a5f11e1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-51aab93f heroBanner__content" data-id="51aab93f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-73ce06a9 heroBanner__content__title elementor-widget elementor-widget-heading" data-id="73ce06a9" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default" id="h-fournissez-un-excellent-service-client">Fournissez un excellent service <span class="highlight">client</span>.</h1> </div> </div> <div class="elementor-element elementor-element-6ae1520d heroBanner__content__subtitle elementor-widget elementor-widget-text-editor" data-id="6ae1520d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-rpondez-un-plus-grand-nombre-de-tickets-grce-au-logiciel-dassistance-tout-en-un">Répondez à un plus grand nombre <br>de tickets grâce au logiciel d’assistance tout-en-un.</h3> </div> </div> <div class="elementor-element elementor-element-5ee98022 heroBanner__content__footer elementor-widget elementor-widget-html" data-id="5ee98022" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <ul class="no-cc urlslab-skip-all"> <li>✓ Aucun frais d'installation </li> <li>✓ Service client 24/7 </li> <li>✓ Aucune carte de crédit requise </li> <li>✓ Annulez à tout moment</li>. </ul> <div class="heroBanner__content__footer__cta"> <div class="Buttons"> <a href="https://www.liveagent.fr/demo/" class="Button Button--full" title="Programmez une démo LiveAgent et découvrez comment améliorer votre service client avec notre solution tout-en-un." hreflang="fr-FR" onover-preload="1"> <span>Planifier une démo</span> </a> <a href="https://www.liveagent.fr/essai/" class="Button Button--outline" title="Inscrivez-vous à LiveAgent et profitez d'un essai gratuit de 14 jours. Découvrez un service client efficace dès aujourd'hui !" hreflang="fr-FR" onover-preload="1"> <span>Commencez GRATUITEMENT</span> </a> </div> <div class="info__under__button"> <span>Essai gratuit de 30 jours</span> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-59ba5d18 heroBanner__image" data-id="59ba5d18" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1d37a861 homeVideo elementor-widget elementor-widget-image" data-id="1d37a861" data-element_type="widget" data-ytid="KpY51cPRg5w" data-lightbox="youtube" data-widget_type="image.default"> <div class="elementor-widget-container"> <img fetchpriority="high" decoding="async" width="1200" height="1200" class="attachment-full size-full wp-image-979762" alt="" sizes="(max-width: 1200px) 100vw, 1200px" data-src="https://www.liveagent.com/app/uploads/2024/11/heroBanner_homeVideo.jpg" data-srcset="https://www.liveagent.com/app/uploads/2024/11/heroBanner_homeVideo.jpg 1200w, https://www.liveagent.com/app/uploads/2024/11/heroBanner_homeVideo-300x300.jpg 300w, https://www.liveagent.com/app/uploads/2024/11/heroBanner_homeVideo-1024x1024.jpg 1024w, https://www.liveagent.com/app/uploads/2024/11/heroBanner_homeVideo-150x150.jpg 150w, https://www.liveagent.com/app/uploads/2024/11/heroBanner_homeVideo-768x768.jpg 768w, https://www.liveagent.com/app/uploads/2024/11/heroBanner_homeVideo-50x50.jpg 50w, https://www.liveagent.com/app/uploads/2024/11/heroBanner_homeVideo-25x25.jpg 25w, https://www.liveagent.com/app/uploads/2024/11/heroBanner_homeVideo-380x380.jpg 380w, https://www.liveagent.com/app/uploads/2024/11/heroBanner_homeVideo-335x335.jpg 335w, https://www.liveagent.com/app/uploads/2024/11/heroBanner_homeVideo-400x400.jpg 400w, https://www.liveagent.com/app/uploads/2024/11/heroBanner_homeVideo-185x185.jpg 185w, https://www.liveagent.com/app/uploads/2024/11/heroBanner_homeVideo-110x110.jpg 110w, https://www.liveagent.com/app/uploads/2024/11/heroBanner_homeVideo-485x485.jpg 485w" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="28"> </div> <div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent product overview 2024."><meta itemprop="description" content="Welcome to LiveAgent – your all-in-one customer support solution! LiveAgent brings you everything you need to provide effortless and efficient customer service. With our powerful, easy-to-use platform, you can manage emails, live chats, phone calls, social media interactions, and customer inquiries all in one place."><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/KpY51cPRg5w/sddefault.jpg?sqp=-oaymwEmCIAFEOAD8quKqQMa8AEB-AH-CYAC0AWKAgwIABABGF4gTyhlMA8=&rs=AOn4CLBQZXU8O7LsapIqQZFO_0unLQSgbQ"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=KpY51cPRg5w"><link itemprop="embedUrl" content="https://www.youtube.com/embed/KpY51cPRg5w"><meta itemprop="duration" content="P0Y0M0DT0H0M88S"><meta itemprop="uploadDate" content="2024-06-26T11:25:09+00:00"></div></div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-e5a9508 Logos elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e5a9508" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6adaa65" data-id="6adaa65" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c7f5338 elementor-widget elementor-widget-menu-anchor" data-id="c7f5338" data-element_type="widget" data-widget_type="menu-anchor.default"> <div class="elementor-widget-container"> <div class="elementor-menu-anchor" id="start"></div> </div> </div> <div class="elementor-element elementor-element-984cd1a elementor-widget elementor-widget-shortcode" data-id="984cd1a" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="Clients wrapper"> <div class="Clients__item"> <img decoding="async" width="102" height="26" src="https://www.liveagent.fr/wp/urlslab-download/46ce680b263d1d2a5f9fa3c365aab04a/logo-clients-forbes.svg" class="urlslab-skip-lazy wp-post-image" alt="Forbes logo" urlslab-id="29"> </div> <div class="Clients__item"> <img decoding="async" width="125" height="23" src="https://www.liveagent.fr/wp/urlslab-download/00eeb9874e3d88cc596172dcda3a11e8/logo-clients-airbus.svg" class="urlslab-skip-lazy wp-post-image" alt="airbus logo" urlslab-id="30"> </div> <div class="Clients__item"> <img decoding="async" width="150" height="50" src="https://www.liveagent.fr/wp/urlslab-download/e3114a0db9f2574fe8fcac0788896f49/slido_green.svg" class="urlslab-skip-lazy wp-post-image" alt="Slido green logo" urlslab-id="31"> </div> <div class="Clients__item"> <img decoding="async" width="136" height="22" src="https://www.liveagent.fr/wp/urlslab-download/6bba0c20d5fff2385de8a89d6a31cd66/logo-clients-nascar.svg" class="urlslab-skip-lazy wp-post-image" alt="Nascar logo" urlslab-id="32"> </div> <div class="Clients__item"> <img decoding="async" width="114" height="50" src="https://www.liveagent.fr/wp/urlslab-download/56111a20c87703407dfda8e7d4010a38/logo-esky-color.svg" class="urlslab-skip-lazy wp-post-image" alt="eSky logo" urlslab-id="33"> </div> <div class="Clients__item"> <img decoding="async" width="162" height="35" src="https://www.liveagent.fr/wp/urlslab-download/4559f5dd6550739bb3b71872b36b4ba8/logo-clients-usc.svg" class="urlslab-skip-lazy wp-post-image" alt="USC logo" urlslab-id="34"> </div> </div> <link rel="stylesheet" id="shortcodes/Clients" type="text/css" media="all" href="https://www.liveagent.fr/app/themes/liveagent/assets/dist/shortcodes/Clients.min.css?ver=1.25.84"> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-50a18aa6 Block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="50a18aa6" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6cbf3de6" data-id="6cbf3de6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-270587bf elementor-widget elementor-widget-heading" data-id="270587bf" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-connectez-vous-avec-vos-clients-sur-tous-les-canaux">Connectez-vous avec vos <br>clients sur <span class="highlight-gradient">tous les canaux</span></h2> </div> </div> <div class="elementor-element elementor-element-41b54ff9 text-align-center elementor-widget elementor-widget-text-editor" data-id="41b54ff9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Découvrez notre ensemble d’outils multicanaux avec plus de 130 fonctionnalités de tickets et plus de 200 intégrations avec les outils que vous aimez.</p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3c0f3961 Reviews__images-hover elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3c0f3961" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1d7b51df" data-id="1d7b51df" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a365b8e text-align-center elementor-widget elementor-widget-html" data-id="a365b8e" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.fr/help-desk-software/" class="Button Button--outline Button--outline-white icn-after-arrow-right" title="Unifiez vos communications avec LiveAgent : logiciel d'assistance multi-canal, essai gratuit 14 jours, sans carte, support 24/7. Testez-le !" hreflang="fr-FR" onover-preload="1"><span>Découvrez notre logiciel d'assistance</span><svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#arrow-right"></use></svg></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2327d7f0" data-id="2327d7f0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1103cc9b elementor-hidden-phone elementor-hidden-tablet elementor-widget elementor-widget-image" data-id="1103cc9b" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/57afce7e1ca93b0d030cbe018f1fe287/multichannel-help-desk-software-new.png.webp 1569w, https://www.liveagent.fr/wp/urlslab-download/c66ba970ee125524cff91993b636d1cb/multichannel-help-desk-software-new-300x167.png.webp 300w, https://www.liveagent.fr/wp/urlslab-download/580679f26f7b803200b5063e81b6493e/multichannel-help-desk-software-new-1024x570.png.webp 1024w, https://www.liveagent.fr/wp/urlslab-download/2b63fa83645a35fb036e5ef2f513bd27/multichannel-help-desk-software-new-768x427.png.webp 768w, https://www.liveagent.fr/wp/urlslab-download/402291e8e642e2be68c1dc54fd873b60/multichannel-help-desk-software-new-1536x855.png.webp 1536w, https://www.liveagent.fr/wp/urlslab-download/77e5b688e8df3b6b5211b92bb13a105f/multichannel-help-desk-software-new-90x50.png.webp 90w, https://www.liveagent.fr/wp/urlslab-download/38fd63f24ae6d27024661dc92d658a12/multichannel-help-desk-software-new-45x25.png.webp 45w, https://www.liveagent.fr/wp/urlslab-download/0db9858d6045c51a95cd3fc60f8bc367/multichannel-help-desk-software-new-602x335.png.webp 602w, https://www.liveagent.fr/wp/urlslab-download/2d82dc96adac903fce3d112fa9ae4fbe/multichannel-help-desk-software-new-700x389.png.webp 700w, https://www.liveagent.fr/wp/urlslab-download/cc0ab19d6016d46c837be51282d995cb/multichannel-help-desk-software-new-185x103.png.webp 185w, https://www.liveagent.fr/wp/urlslab-download/2be1fd7c4ec7cc4e853e57e1f2b1ffe4/multichannel-help-desk-software-new-110x61.png.webp 110w, https://www.liveagent.fr/wp/urlslab-download/42b76697c58c89cb5c2137de9792316c/multichannel-help-desk-software-new-485x270.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1569px) 100vw, 1569px" type="image/webp"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/6f8a46a0b10820e04a648038210fb318/multichannel-help-desk-software-new.png 1569w, https://www.liveagent.fr/wp/urlslab-download/d83c4afdb2a9a7955e98a1c0788fd5b6/multichannel-help-desk-software-new-300x167.png 300w, https://www.liveagent.fr/wp/urlslab-download/e70107e8145fecfe10ac5cb523334914/multichannel-help-desk-software-new-1024x570.png 1024w, https://www.liveagent.fr/wp/urlslab-download/cd854d6dddc433fce3386da812acdb7d/multichannel-help-desk-software-new-768x427.png 768w, https://www.liveagent.fr/wp/urlslab-download/6320852f7070bec42671f3d02e8a721b/multichannel-help-desk-software-new-1536x855.png 1536w, https://www.liveagent.fr/wp/urlslab-download/24202466e3611ca646cb9f18018b9a2b/multichannel-help-desk-software-new-90x50.png 90w, https://www.liveagent.fr/wp/urlslab-download/d5b58051a4b3a85cac2fed4d1e9a65e7/multichannel-help-desk-software-new-45x25.png 45w, https://www.liveagent.fr/wp/urlslab-download/36cd6bafc14b935a8d5d67199b57f99a/multichannel-help-desk-software-new-602x335.png 602w, https://www.liveagent.fr/wp/urlslab-download/ef25abf4d79cd78fd9c6b7cf5cf6969e/multichannel-help-desk-software-new-700x389.png 700w, https://www.liveagent.fr/wp/urlslab-download/2891375b6802619a48f54df11e800528/multichannel-help-desk-software-new-185x103.png 185w, https://www.liveagent.fr/wp/urlslab-download/b0cbed04e77e0b60fcd57a1db251f9d2/multichannel-help-desk-software-new-110x61.png 110w, https://www.liveagent.fr/wp/urlslab-download/013ea7cdf28e5f443a5bd76ea21bc4c5/multichannel-help-desk-software-new-485x270.png 485w" urlslab-lazy="yes" sizes="(max-width: 1569px) 100vw, 1569px"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/57afce7e1ca93b0d030cbe018f1fe287/multichannel-help-desk-software-new.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1569" height="873" class="attachment-full size-full wp-image-872359" alt="LiveAgent - multichannel help desk software" data-src="https://www.liveagent.fr/wp/urlslab-download/6f8a46a0b10820e04a648038210fb318/multichannel-help-desk-software-new.png" data-urlslabstyle="" style="opacity: 0; 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transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"></picture> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-6a06dcbd elementor-widget elementor-widget-spacer" data-id="6a06dcbd" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-236e6195 text-align-center elementor-widget elementor-widget-html" data-id="236e6195" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="elementor-text-editor" style="width:100%; margin-top: -1em"><p class="many-more"><a style="color: #65676b" href="/integrations/" title="Découvrez les intégrations LiveAgent pour maximiser vos outils d'assistance, améliorer votre service client et profiter d'une connectivité fluide." hreflang="fr-FR" onover-preload="1">et bien plus encore… <span style="display: inline-block; margin-left: .75em"><img decoding="async" alt="et bien plus encore" data-src="https://www.liveagent.fr/wp/urlslab-download/deb3df3edc2c39dd7bdb8edfd182eb17/glasses.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"></span></a></p></div> </div> </div> <div class="elementor-element elementor-element-3a2ce8b text-align-center elementor-widget elementor-widget-html" data-id="3a2ce8b" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.fr/essai/" class="Button Button--full Button--big" title="Inscrivez-vous à LiveAgent et profitez d'un essai gratuit de 14 jours. Découvrez un service client efficace dès aujourd'hui !" hreflang="fr-FR" onover-preload="1"><span>Commencez | 30 jours gratuits</span></a> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-27317be1 Block Block--redesign image-right Ai__whisper__assistent elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="27317be1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a21bf5" data-id="a21bf5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-38be4a38 elementor-widget elementor-widget-heading" data-id="38be4a38" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-assistant-de-rponse-ia-bta-prive">Assistant de Réponse IA <small>/Bêta privée</small></h2> </div> </div> <div class="elementor-element elementor-element-de575b1 elementor-widget elementor-widget-text-editor" data-id="de575b1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Ravissez vos clients avec des réponses rapides et sans erreur. Intégré directement dans le champ de réponse, l’IA est votre nouveau collègue, supprimant les approximations et vous permettant de vous concentrer sur ce qui compte vraiment.</p> </div> </div> <div class="elementor-element elementor-element-b69b5e5 learn-more elementor-widget elementor-widget-text-editor" data-id="b69b5e5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="Ai__whisper__assistent__cta"><a href="https://www.live-agent.cz/funkce/ai-assistant/" class=" icn-after-arrow-right" title="Zefektivněte zákaznické služby s AI Answer Assistant od LiveAgent. Zlepšete produktivitu a vztahy se zákazníky zdarma!" hreflang="cs-CZ" onover-preload="1">En savoir plus sur l’assistant de réponses IA<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-455c74c0" data-id="455c74c0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-50933c5d elementor-widget elementor-widget-image" data-id="50933c5d" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/c23154838a84404ac20f87a9d9634e9c/ai-whisper-assistant-new.png.webp 580w, https://www.liveagent.fr/wp/urlslab-download/83c3805c19b12dee51a2a6c459a79c23/ai-whisper-assistant-new-300x269.png.webp 300w, https://www.liveagent.fr/wp/urlslab-download/fdf35922c88d11de3748a8ce2e9669ce/ai-whisper-assistant-new-56x50.png.webp 56w, https://www.liveagent.fr/wp/urlslab-download/26d6748eaeab8227b5ed75d73bd45292/ai-whisper-assistant-new-28x25.png.webp 28w, https://www.liveagent.fr/wp/urlslab-download/cf3efeb4081251d6a9e1780052431bbc/ai-whisper-assistant-new-374x335.png.webp 374w, https://www.liveagent.fr/wp/urlslab-download/1785a58746102016b71d4cf43335725f/ai-whisper-assistant-new-446x400.png.webp 446w, https://www.liveagent.fr/wp/urlslab-download/7bbc62c356c9b21c1e5a27acc230eb12/ai-whisper-assistant-new-185x166.png.webp 185w, https://www.liveagent.fr/wp/urlslab-download/2a851e0a5a67e8b357fd6542272a0525/ai-whisper-assistant-new-110x99.png.webp 110w, https://www.liveagent.fr/wp/urlslab-download/672fefd811fe81c841a39ab8bd8ebd29/ai-whisper-assistant-new-485x435.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 580px) 100vw, 580px" type="image/webp"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/25db8eb6932241c7f713123fd78fa987/ai-whisper-assistant-new.png 580w, https://www.liveagent.fr/wp/urlslab-download/5805cc5c66db7683e2ceb8045f737f41/ai-whisper-assistant-new-300x269.png 300w, https://www.liveagent.fr/wp/urlslab-download/4638516ff463399a7bfd58f04ab0a76f/ai-whisper-assistant-new-56x50.png 56w, https://www.liveagent.fr/wp/urlslab-download/97501c53582e24e4e3292c29ec71b029/ai-whisper-assistant-new-28x25.png 28w, https://www.liveagent.fr/wp/urlslab-download/ba4f8520f82f2a06594b4eb6be999900/ai-whisper-assistant-new-374x335.png 374w, https://www.liveagent.fr/wp/urlslab-download/da83e71cfd528ca88763740aefbc2641/ai-whisper-assistant-new-446x400.png 446w, https://www.liveagent.fr/wp/urlslab-download/6e5c7c55f858608131449391676ee955/ai-whisper-assistant-new-185x166.png 185w, https://www.liveagent.fr/wp/urlslab-download/4bfbc7b3fc4fa15da5e5cb70ea297bc9/ai-whisper-assistant-new-110x99.png 110w, https://www.liveagent.fr/wp/urlslab-download/0822dc157f9eafe12dcd5b2ba099d0e4/ai-whisper-assistant-new-485x435.png 485w" urlslab-lazy="yes" sizes="(max-width: 580px) 100vw, 580px"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/c23154838a84404ac20f87a9d9634e9c/ai-whisper-assistant-new.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="580" height="520" class="attachment-full size-full wp-image-961759" alt="LiveAgent's AI Whisper Assistant" data-src="https://www.liveagent.fr/wp/urlslab-download/25db8eb6932241c7f713123fd78fa987/ai-whisper-assistant-new.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-15b5fe31 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="15b5fe31" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-41e84ade wrapper" data-id="41e84ade" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4579cf16 elementor-widget elementor-widget-heading" data-id="4579cf16" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-dcouvrezpourquoi-liveagent-est-le-meilleur-choix-pour-votre-entreprise">Découvrez<span class="highlight-gradient">pourquoi LiveAgent</span> est le meilleur <br>choix pour votre entreprise</h2> </div> </div> <div class="elementor-element elementor-element-15044eac elementor-widget elementor-widget-text-editor" data-id="15044eac" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>LiveAgent a été sélectionné comme le logiciel le plus rapide à mettre en place, le meilleur logiciel de chat en direct et un leader de l’industrie <br>par les clients sur les principaux portails d’évaluation.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-61d412bb elementor-section-full_width Block Block--redesign sm-margin-top image-right elementor-section-height-default elementor-section-height-default" data-id="61d412bb" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-74eb9c wrapper" data-id="74eb9c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-10fe3d37 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="10fe3d37" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-73513981" data-id="73513981" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ab70c38 tag elementor-widget elementor-widget-text-editor" data-id="ab70c38" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.fr/logiciel-de-chat-en-direct/" urlslab_href_old="https://www.liveagent.fr/live-chat-software/" title="Découvrez LiveAgent, le logiciel de chat en direct rapide et fiable pour booster l'engagement client. Essai gratuit, sans carte bancaire !" hreflang="fr-FR" onover-preload="1"><strong>Chat en direct</strong></a></p> </div> </div> <div class="elementor-element elementor-element-10df5581 elementor-widget elementor-widget-heading" data-id="10df5581" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-augmentez-votre-chiffre-daffaires-grce-au-chat-en-direct">Augmentez votre chiffre d'affaires grâce au chat en direct</h2> </div> </div> <div class="elementor-element elementor-element-3725e718 elementor-widget elementor-widget-text-editor" data-id="3725e718" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Le <a href="https://www.liveagent.fr/fonctions/fonctionnalites-du-chat-en-direct/" title="Découvrez LiveAgent : logiciel de chat en direct avec fonctionnalités avancées pour booster l'engagement client. Essayez gratuitement 30 jours !" hreflang="fr-FR" onover-preload="1">chat en direct</a> est l’outil idéal pour toutes les tâches, et il devrait faire partie du répertoire de chaque conseiller clientèle. Notre <a href="https://www.liveagent.fr/logiciel-de-chat-en-direct-gratuit/" title="Le logiciel de chat en direct gratuit de LiveAgent vous permet de dialoguer avec les visiteurs du site web et de les convertir efficacement en clients. Utilisez le widget de chat le plus rapide." hreflang="fr-FR" onover-preload="1">chat en direct</a> comprend le widget de chat le plus rapide du marché, il est très facile à mettre en œuvre et il peut vous aider à augmenter vos revenus de 48 %. Commencez avec des conversations par chat et transformez les visiteurs de votre site web en clients grâce à des fonctions de chat avancées et à un système de communication proactif.</p> </div> </div> <div class="elementor-element elementor-element-47106cff learn-more elementor-widget elementor-widget-text-editor" data-id="47106cff" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.fr/logiciel-de-chat-en-direct/" class=" icn-after-arrow-right" urlslab_href_old="https://www.liveagent.fr/live-chat-software/" title="Découvrez LiveAgent, le logiciel de chat en direct rapide et fiable pour booster l'engagement client. Essai gratuit, sans carte bancaire !" hreflang="fr-FR" onover-preload="1">En savoir plus sur le chat en direct<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1092591b" data-id="1092591b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-45166b98 elementor-widget elementor-widget-image" data-id="45166b98" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.fr/logiciel-de-chat-en-direct/" urlslab_href_old="https://www.liveagent.fr/live-chat-software/" title="Découvrez LiveAgent, le logiciel de chat en direct rapide et fiable pour booster l'engagement client. Essai gratuit, sans carte bancaire !" hreflang="fr-FR" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/eea40a5c3d94dc9d5766e8b042e21a1f/front_live_chat.png.webp 1160w, https://www.liveagent.fr/wp/urlslab-download/027e9af252a7b396889118c592571ee8/front_live_chat-300x269.png.webp 300w, https://www.liveagent.fr/wp/urlslab-download/9bbb801eee047a4ed1fe7cb9ff3da917/front_live_chat-1024x918.png.webp 1024w, https://www.liveagent.fr/wp/urlslab-download/3429f31de472092ba7b792ed67378b6a/front_live_chat-768x689.png.webp 768w, https://www.liveagent.fr/wp/urlslab-download/c2a07b25562ba6a321aa4fa6286cf1b1/front_live_chat-56x50.png.webp 56w, https://www.liveagent.fr/wp/urlslab-download/8f11cb1d9d6c42c4fc72f9283df857b9/front_live_chat-28x25.png.webp 28w, https://www.liveagent.fr/wp/urlslab-download/7e51ca8ad884c541d6ba3810a67420f3/front_live_chat-374x335.png.webp 374w, https://www.liveagent.fr/wp/urlslab-download/1fe7fa0d5045d4b21ab7b74ab95719fc/front_live_chat-446x400.png.webp 446w, https://www.liveagent.fr/wp/urlslab-download/e13ea6adc89ce476f7a6ab95d53c8ef7/front_live_chat-185x166.png.webp 185w, https://www.liveagent.fr/wp/urlslab-download/d711c177c992ca6fceb219491a498942/front_live_chat-110x99.png.webp 110w, https://www.liveagent.fr/wp/urlslab-download/25743dcade7304a845c28d046f6d8f97/front_live_chat-485x435.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1160px) 100vw, 1160px" type="image/webp"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/cc99cfe18ac26e66120662a947f67ff0/front_live_chat.png 1160w, https://www.liveagent.fr/wp/urlslab-download/d5e15a3d20d200ef64e62e49fc995529/front_live_chat-300x269.png 300w, https://www.liveagent.fr/wp/urlslab-download/5b5db22db95228ac6be9964b65086fca/front_live_chat-1024x918.png 1024w, https://www.liveagent.fr/wp/urlslab-download/8207304337e71046080ec51d4bbaa8f2/front_live_chat-768x689.png 768w, https://www.liveagent.fr/wp/urlslab-download/f6861f461d0d57c2911309b69714d99d/front_live_chat-56x50.png 56w, https://www.liveagent.fr/wp/urlslab-download/37ab36489cd89bcb56be302b2c2a2f99/front_live_chat-28x25.png 28w, https://www.liveagent.fr/wp/urlslab-download/4b5aeb8b778b20c6065185fe0b403426/front_live_chat-374x335.png 374w, https://www.liveagent.fr/wp/urlslab-download/03187ee7254fd68ae252a8c94b60184e/front_live_chat-446x400.png 446w, https://www.liveagent.fr/wp/urlslab-download/1b504857e1a52ff8337facd05568eabb/front_live_chat-185x166.png 185w, https://www.liveagent.fr/wp/urlslab-download/26689fcc0049d2777920c177bcc07363/front_live_chat-110x99.png 110w, https://www.liveagent.fr/wp/urlslab-download/bfc36c72d8c9eb130a933ac12f68b696/front_live_chat-485x435.png 485w" urlslab-lazy="yes" sizes="(max-width: 1160px) 100vw, 1160px"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/eea40a5c3d94dc9d5766e8b042e21a1f/front_live_chat.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1160" height="1040" class="attachment-full size-full wp-image-741776" alt="LiveAgent's live chat" data-src="https://www.liveagent.fr/wp/urlslab-download/cc99cfe18ac26e66120662a947f67ff0/front_live_chat.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"></picture> </a> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-44dcf2c5 elementor-section-full_width Block Block--redesign image-left elementor-section-height-default elementor-section-height-default" data-id="44dcf2c5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-73fafa21 wrapper" data-id="73fafa21" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3b640b6c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3b640b6c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6315a763" data-id="6315a763" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6b39364d elementor-widget elementor-widget-image" data-id="6b39364d" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.fr/logiciel-de-centre-dappel/" title="Découvrez LiveAgent, le logiciel de centre d'appels 2024 : gestion omnicanale, VoIP avancée, essai gratuit 30 jours, sans carte de crédit !" hreflang="fr-FR" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/01502470f4225760cf64fe759bc9d863/front_call_center.png.webp 1160w, https://www.liveagent.fr/wp/urlslab-download/b034896d1f95f9fee56bed988c3464b4/front_call_center-300x269.png.webp 300w, https://www.liveagent.fr/wp/urlslab-download/7138830ec02e6c92d85a01868128b3f1/front_call_center-1024x918.png.webp 1024w, https://www.liveagent.fr/wp/urlslab-download/8ae9701edd5ca4f4d25ecd3987ffdb60/front_call_center-768x689.png.webp 768w, https://www.liveagent.fr/wp/urlslab-download/b4c854031fa729a22278120b3c94ce12/front_call_center-56x50.png.webp 56w, https://www.liveagent.fr/wp/urlslab-download/f27fc26a21b5a5b93876b4cee00caa7a/front_call_center-28x25.png.webp 28w, https://www.liveagent.fr/wp/urlslab-download/b57975171e6c67d60d7a75f36713e0d5/front_call_center-374x335.png.webp 374w, https://www.liveagent.fr/wp/urlslab-download/dc96a5f3a204ab37c100a5cb5e6db75d/front_call_center-446x400.png.webp 446w, https://www.liveagent.fr/wp/urlslab-download/394f0e66385f97b0a8fb11f382607fb0/front_call_center-185x166.png.webp 185w, https://www.liveagent.fr/wp/urlslab-download/2f58c72ec7d62baa90cd13199c17faa8/front_call_center-110x99.png.webp 110w, https://www.liveagent.fr/wp/urlslab-download/09296a839328b11859e5f81129e6830a/front_call_center-485x435.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1160px) 100vw, 1160px" type="image/webp"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/4d8718b892f2473f5029471045dcbd5e/front_call_center.png 1160w, https://www.liveagent.fr/wp/urlslab-download/00853ea47f06dfed78d31bbc5376d51a/front_call_center-300x269.png 300w, https://www.liveagent.fr/wp/urlslab-download/39f205b4193adc8ac959fcf440ad5bcf/front_call_center-1024x918.png 1024w, https://www.liveagent.fr/wp/urlslab-download/93e981b21ae7ef62dfdc9ca19c99318c/front_call_center-768x689.png 768w, https://www.liveagent.fr/wp/urlslab-download/1f52df2ae6594242f778218237b75a62/front_call_center-56x50.png 56w, https://www.liveagent.fr/wp/urlslab-download/88ef4aa959037b91d4da523552e74e9e/front_call_center-28x25.png 28w, https://www.liveagent.fr/wp/urlslab-download/d217f0aa980d7a0afaf6f67c37562611/front_call_center-374x335.png 374w, https://www.liveagent.fr/wp/urlslab-download/edbc2eff4431b8c122c0f871d8afa810/front_call_center-446x400.png 446w, https://www.liveagent.fr/wp/urlslab-download/03555fdac77f4330e28b8b29c20ece18/front_call_center-185x166.png 185w, https://www.liveagent.fr/wp/urlslab-download/43a2a490145f6fa94eb69c0d09ead616/front_call_center-110x99.png 110w, https://www.liveagent.fr/wp/urlslab-download/0c7c47614f39429bb6f9dd1d3fba6585/front_call_center-485x435.png 485w" urlslab-lazy="yes" sizes="(max-width: 1160px) 100vw, 1160px"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/01502470f4225760cf64fe759bc9d863/front_call_center.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1160" height="1040" class="attachment-full size-full wp-image-741718" alt="LiveAgent's Call center software" data-src="https://www.liveagent.fr/wp/urlslab-download/4d8718b892f2473f5029471045dcbd5e/front_call_center.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40"></picture> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3969d327" data-id="3969d327" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2702b3e2 tag elementor-widget elementor-widget-text-editor" data-id="2702b3e2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.fr/logiciel-de-centre-dappel/" title="Découvrez LiveAgent, le logiciel de centre d'appels 2024 : gestion omnicanale, VoIP avancée, essai gratuit 30 jours, sans carte de crédit !" hreflang="fr-FR" onover-preload="1"><strong>Centre d’appel</strong></a></p> </div> </div> <div class="elementor-element elementor-element-6586f15e elementor-widget elementor-widget-heading" data-id="6586f15e" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-obtenez-un-taux-de-rsolution-plus-lev-grce-au-centre-dappels">Obtenez un taux de résolution plus élevé grâce au centre d'appels</h2> </div> </div> <div class="elementor-element elementor-element-39a11285 elementor-widget elementor-widget-text-editor" data-id="39a11285" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Les appels téléphoniques sont un moyen facile de résoudre la plupart des problèmes des clients par une approche plus personnelle. Offrez un service client personnalisé et augmentez la résolution de vos problèmes jusqu’à 56 %. Profitez de toutes les fonctionnalités essentielles du logiciel de centre d’appels de LiveAgent – enregistrements d’appels illimités, IVR, ou gestion de la disponibilité des agents – et obtenez un excellent service client à chaque appel.</p> </div> </div> <div class="elementor-element elementor-element-66f8c3d4 learn-more elementor-widget elementor-widget-text-editor" data-id="66f8c3d4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.fr/logiciel-de-centre-dappel/" class=" icn-after-arrow-right" title="Découvrez LiveAgent, le logiciel de centre d'appels 2024 : gestion omnicanale, VoIP avancée, essai gratuit 30 jours, sans carte de crédit !" hreflang="fr-FR" onover-preload="1">En savoir plus sur le centre d’appel<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-2ba858ef elementor-section-full_width Block Block--redesign image-right elementor-section-height-default elementor-section-height-default" data-id="2ba858ef" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2066c742 wrapper" data-id="2066c742" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-54820fa8 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="54820fa8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-584dde9c" data-id="584dde9c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-795b6614 tag elementor-widget elementor-widget-text-editor" data-id="795b6614" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.fr/logiciel-de-ticketing/" title="Découvrez LiveAgent, le logiciel de ticketing tout-en-un pour une gestion simplifiée des demandes client via email, chat, appels et réseaux sociaux !" hreflang="fr-FR" onover-preload="1"><strong>Système de tickets</strong></a></p> </div> </div> <div class="elementor-element elementor-element-52b6d729 elementor-widget elementor-widget-heading" data-id="52b6d729" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-dpensez-moins-avec-un-systme-de-tickets">Dépensez moins avec un système de tickets</h2> </div> </div> <div class="elementor-element elementor-element-3f64091e elementor-widget elementor-widget-text-editor" data-id="3f64091e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Le système de tickets de LiveAgent est la pièce maîtresse qui rend le processus fluide. Vous pouvez économiser jusqu’à 95 % d’argent, de temps et de ressources supplémentaires en passant aux tickets. Notre système de tickets peut rassembler toutes vos communications à partir de chaque canal que vous utilisez et les organiser à un seul endroit. Commencez avec les tickets de LiveAgent et offrez un service client efficace et exceptionnel qui vous permettra d’économiser de l’argent.</p> </div> </div> <div class="elementor-element elementor-element-50bd764 learn-more elementor-widget elementor-widget-text-editor" data-id="50bd764" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.fr/logiciel-de-ticketing/" class=" icn-after-arrow-right" title="Découvrez LiveAgent, le logiciel de ticketing tout-en-un pour une gestion simplifiée des demandes client via email, chat, appels et réseaux sociaux !" hreflang="fr-FR" onover-preload="1">En savoir plus sur les tickets<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-51195d2e" data-id="51195d2e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1848980c elementor-widget elementor-widget-image" data-id="1848980c" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.fr/logiciel-de-ticketing/" title="Découvrez LiveAgent, le logiciel de ticketing tout-en-un pour une gestion simplifiée des demandes client via email, chat, appels et réseaux sociaux !" hreflang="fr-FR" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/50369e7206c5c037d6cb946f5fd965e0/home-benefit-ticketing.png.webp 1160w, https://www.liveagent.fr/wp/urlslab-download/d323acbaf49c1c6e789206e4ef81108f/home-benefit-ticketing-300x269.png.webp 300w, https://www.liveagent.fr/wp/urlslab-download/1e084c9386ba32628f521da8d9b06afc/home-benefit-ticketing-1024x918.png.webp 1024w, https://www.liveagent.fr/wp/urlslab-download/c667b2cfc5e9bef56462b36ec4e495d9/home-benefit-ticketing-768x689.png.webp 768w, https://www.liveagent.fr/wp/urlslab-download/b8b4a81cdf9b7656e065efc509356d3a/home-benefit-ticketing-56x50.png.webp 56w, https://www.liveagent.fr/wp/urlslab-download/b6d444f05b8e2f61cb8bd6732d99918e/home-benefit-ticketing-28x25.png.webp 28w, https://www.liveagent.fr/wp/urlslab-download/53459db89077c5249f69097d42ff7a11/home-benefit-ticketing-374x335.png.webp 374w, https://www.liveagent.fr/wp/urlslab-download/24a53fe801670a6a346303ea9400e2e9/home-benefit-ticketing-446x400.png.webp 446w, https://www.liveagent.fr/wp/urlslab-download/d2852609974eef21c0e4d904abf56ff1/home-benefit-ticketing-185x166.png.webp 185w, https://www.liveagent.fr/wp/urlslab-download/ca218871d1c7e71bd915ded9c0b8b8ef/home-benefit-ticketing-110x99.png.webp 110w, https://www.liveagent.fr/wp/urlslab-download/d578e23fb6169413dc54d02fa56c7b05/home-benefit-ticketing-485x435.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1160px) 100vw, 1160px" type="image/webp"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/be6e009226eec8c8fba9db54bad5ae31/home-benefit-ticketing.png 1160w, https://www.liveagent.fr/wp/urlslab-download/06bd8ebab4ff55f3714cb10c877ccd18/home-benefit-ticketing-300x269.png 300w, https://www.liveagent.fr/wp/urlslab-download/f44d272acae25f40bef47c311e03c6a6/home-benefit-ticketing-1024x918.png 1024w, https://www.liveagent.fr/wp/urlslab-download/8c9a134087c1b0e6ccd1ff8b15da12cc/home-benefit-ticketing-768x689.png 768w, https://www.liveagent.fr/wp/urlslab-download/a246d975cabbe7ed13ed4d3fee4773cd/home-benefit-ticketing-56x50.png 56w, https://www.liveagent.fr/wp/urlslab-download/976827339f3a60f2ea70cf6ac4161a25/home-benefit-ticketing-28x25.png 28w, https://www.liveagent.fr/wp/urlslab-download/0b9a591cb45cb50b73e8a3b11985ad03/home-benefit-ticketing-374x335.png 374w, https://www.liveagent.fr/wp/urlslab-download/66ae731d15406eba46ea380593c98e7d/home-benefit-ticketing-446x400.png 446w, https://www.liveagent.fr/wp/urlslab-download/de5f4cf017626245ed3c42027f75c5b3/home-benefit-ticketing-185x166.png 185w, https://www.liveagent.fr/wp/urlslab-download/44f0397e681ecd2724df48ee2028b886/home-benefit-ticketing-110x99.png 110w, https://www.liveagent.fr/wp/urlslab-download/a3e7a55f0e9908fbce7c4e7d82740347/home-benefit-ticketing-485x435.png 485w" urlslab-lazy="yes" sizes="(max-width: 1160px) 100vw, 1160px"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/50369e7206c5c037d6cb946f5fd965e0/home-benefit-ticketing.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1160" height="1040" class="attachment-full size-full wp-image-762437" alt="Save money on support with LiveAgent" data-src="https://www.liveagent.fr/wp/urlslab-download/be6e009226eec8c8fba9db54bad5ae31/home-benefit-ticketing.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"></picture> </a> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-7cc77072 elementor-section-full_width Block Block--redesign image-left elementor-section-height-default elementor-section-height-default" data-id="7cc77072" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-69adf5cb wrapper" data-id="69adf5cb" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-160fa1e elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="160fa1e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5421b9a8" data-id="5421b9a8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-79b0ffae elementor-widget elementor-widget-image" data-id="79b0ffae" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.ae/social-media-customer-service/" title='قم بإدارة دعم وسائل التواصل الاجتماعي بسهولة مع LiveAgent! تحويل الإشعارات إلى تذاكر، بدون رسوم إعداد، ودعم 24/7. جرّب مجانًا الآن!"' hreflang="ar" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/a7ae4715b8acbcdbd3592cf5cd8ecb6e/front_social_media.jpg.webp 963w, https://www.liveagent.fr/wp/urlslab-download/582f1f6f11ac52c4d4b14ee22d22a634/front_social_media-300x238.jpg.webp 300w, https://www.liveagent.fr/wp/urlslab-download/0058c0b48c18f4ff42f80bba70b3a7aa/front_social_media-768x609.jpg.webp 768w, https://www.liveagent.fr/wp/urlslab-download/a0d22c2df2af8b1037d5b8ed58fe502e/front_social_media-63x50.jpg.webp 63w, https://www.liveagent.fr/wp/urlslab-download/1ac03711a8c8cf0075f32b11f8b1303a/front_social_media-32x25.jpg.webp 32w, https://www.liveagent.fr/wp/urlslab-download/7b2bf1931050900cfab38f9d59dc6137/front_social_media-422x335.jpg.webp 422w, https://www.liveagent.fr/wp/urlslab-download/e011a5e69948fb53dc41a4eccdc1294c/front_social_media-504x400.jpg.webp 504w, https://www.liveagent.fr/wp/urlslab-download/88c5cb48ad3ecb45602ff18ea5d2648d/front_social_media-185x147.jpg.webp 185w, https://www.liveagent.fr/wp/urlslab-download/557f93b01c2e949bac6e498088b3ee74/front_social_media-110x87.jpg.webp 110w, https://www.liveagent.fr/wp/urlslab-download/1df7d906f3b11c17ff16ec67415a9a8d/front_social_media-485x385.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 963px) 100vw, 963px" type="image/webp"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/4a2daa465bb66ca065cff4fa404355d4/front_social_media.jpg 963w, https://www.liveagent.fr/wp/urlslab-download/cf3da38b793e742d9a0e154ccc5aa50b/front_social_media-300x238.jpg 300w, https://www.liveagent.fr/wp/urlslab-download/4d4e293a3c740615feb2e1cc8e8007ee/front_social_media-768x609.jpg 768w, https://www.liveagent.fr/wp/urlslab-download/a198047930028bc37ca23f785aaa6251/front_social_media-63x50.jpg 63w, https://www.liveagent.fr/wp/urlslab-download/4b64e0b729d0f93e050b55cd42704e04/front_social_media-32x25.jpg 32w, https://www.liveagent.fr/wp/urlslab-download/8e09cbccc3a1392d2c0126c5bc20aa70/front_social_media-422x335.jpg 422w, https://www.liveagent.fr/wp/urlslab-download/14749e00c4b3e0abc5a98d950abbc89e/front_social_media-504x400.jpg 504w, https://www.liveagent.fr/wp/urlslab-download/36358aeeb4544a333d538e7f32e9b546/front_social_media-185x147.jpg 185w, https://www.liveagent.fr/wp/urlslab-download/ef5b39fc2f0191dbdde257cda754e11b/front_social_media-110x87.jpg 110w, https://www.liveagent.fr/wp/urlslab-download/afa6eab9202787920b6546473638618c/front_social_media-485x385.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 963px) 100vw, 963px"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/a7ae4715b8acbcdbd3592cf5cd8ecb6e/front_social_media.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="963" height="764" class="attachment-full size-full wp-image-866438" alt="" data-src="https://www.liveagent.fr/wp/urlslab-download/4a2daa465bb66ca065cff4fa404355d4/front_social_media.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"></picture> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7a1b6175" data-id="7a1b6175" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-d0f77f tag elementor-widget elementor-widget-text-editor" data-id="d0f77f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.ae/social-media-customer-service/" title='قم بإدارة دعم وسائل التواصل الاجتماعي بسهولة مع LiveAgent! تحويل الإشعارات إلى تذاكر، بدون رسوم إعداد، ودعم 24/7. جرّب مجانًا الآن!"' hreflang="ar" onover-preload="1"><strong>Réseaux sociaux</strong></a></p> </div> </div> <div class="elementor-element elementor-element-4c67e58d elementor-widget elementor-widget-heading" data-id="4c67e58d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-obtenez-des-clients-fidles-grce-aux-rseaux-sociaux">Obtenez des clients fidèles grâce aux réseaux sociaux</h2> </div> </div> <div class="elementor-element elementor-element-56d1083c elementor-widget elementor-widget-text-editor" data-id="56d1083c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Les réseaux sociaux sont l’un des canaux d’assistance client les plus populaires. L’intégration des réseaux sociaux a un taux de satisfaction élevé, et jusqu’à 70 % des clients choisissent de revenir vers les entreprises qui proposent un service d’assistance sur les réseaux sociaux. Développez une audience fidèle et offrez un service client exceptionnel via Facebook, Twitter et Instagram. LiveAgent peut également gérer Messenger et Viber, avec une prise en charge de WhatsApp.</p> </div> </div> <div class="elementor-element elementor-element-9066322 learn-more elementor-widget elementor-widget-text-editor" data-id="9066322" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.ae/social-media-customer-service/" class=" icn-after-arrow-right" title='قم بإدارة دعم وسائل التواصل الاجتماعي بسهولة مع LiveAgent! تحويل الإشعارات إلى تذاكر، بدون رسوم إعداد، ودعم 24/7. جرّب مجانًا الآن!"' hreflang="ar" onover-preload="1">En savoir plus sur les réseaux sociaux<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-71124f39 elementor-section-full_width Block Block--redesign image-right elementor-section-height-default elementor-section-height-default" data-id="71124f39" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-159b34ac wrapper" data-id="159b34ac" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-40f723d elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="40f723d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7857c8c6" data-id="7857c8c6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-553f8e7e tag elementor-widget elementor-widget-text-editor" data-id="553f8e7e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.fr/logiciel-de-chat-en-direct/" urlslab_href_old="https://www.liveagent.fr/live-chat-software/" title="Découvrez LiveAgent, le logiciel de chat en direct rapide et fiable pour booster l'engagement client. Essai gratuit, sans carte bancaire !" hreflang="fr-FR" onover-preload="1"><strong>Base de connaissances</strong></a></p> </div> </div> <div class="elementor-element elementor-element-2feef93d elementor-widget elementor-widget-heading" data-id="2feef93d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-gagnez-du-temps-grce-une-base-de-connaissances">Gagnez du temps grâce à une base de connaissances</h2> </div> </div> <div class="elementor-element elementor-element-425a02bd elementor-widget elementor-widget-text-editor" data-id="425a02bd" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>L’auto-assistance est une valeur inestimable pour tous les services clients. Les articles des bases de connaissances sont une partie essentielle du portail client que les clients peuvent visiter à tout moment pour trouver des conseils par eux-mêmes. En fait, 90 % de tout le trafic client provient d’une <a href="https://www.liveagent.fr/fonctions/base-de-connaissances-interne/" title="Découvrez comment une base de connaissances interne améliore le service client et la gestion du support avec LiveAgent. Accédez rapidement aux informations cruciales pour votre équipe et boostez l'efficacité. Essayez gratuitement notre solution complète de gestion de services clients et de centres d'appels." hreflang="fr-FR" onover-preload="1">base de connaissances</a>. Commencez à utiliser LiveAgent et rédigez des articles de base de connaissances, des guides et des modes d’emploi directement à partir de votre tableau de bord.</p> </div> </div> <div class="elementor-element elementor-element-19fc0699 learn-more elementor-widget elementor-widget-text-editor" data-id="19fc0699" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.live-agent.cz/knowledge-base-software/" class=" icn-after-arrow-right" title="LiveAgent nabízí intuitivní software pro znalostní báze se samoobslužnou podporou, fórem a vícejazyčnou podporou pro zlepšení zákaznické zkušenosti." hreflang="cs-CZ" onover-preload="1">En savoir plus sur la base de connaissances<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7dbfbec4" data-id="7dbfbec4" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-71969816 elementor-widget elementor-widget-image" data-id="71969816" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.cz/knowledge-base-software/" title="LiveAgent nabízí intuitivní software pro znalostní báze se samoobslužnou podporou, fórem a vícejazyčnou podporou pro zlepšení zákaznické zkušenosti." hreflang="cs-CZ" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/ddd3c76cf251bf2ccbf5bde540d1bcbb/front_knowledge_base.png.webp 1160w, https://www.liveagent.fr/wp/urlslab-download/c1ff65b37888d9e8bf619abc001a0185/front_knowledge_base-300x269.png.webp 300w, https://www.liveagent.fr/wp/urlslab-download/e0bdf3f58ce39821c437e4dd5d0bd70a/front_knowledge_base-1024x918.png.webp 1024w, https://www.liveagent.fr/wp/urlslab-download/def7034b4ec1c336e1f7c39c622aafef/front_knowledge_base-768x689.png.webp 768w, https://www.liveagent.fr/wp/urlslab-download/caf27807628ea0b32d7ab398686bb988/front_knowledge_base-56x50.png.webp 56w, https://www.liveagent.fr/wp/urlslab-download/9af4d1b292908d562f1c638cb317dfc1/front_knowledge_base-28x25.png.webp 28w, https://www.liveagent.fr/wp/urlslab-download/0368fb474b1dbcb562a49021c8da6d06/front_knowledge_base-374x335.png.webp 374w, https://www.liveagent.fr/wp/urlslab-download/fb7c25ab80c93475eff4b9eb6c9d9ca2/front_knowledge_base-446x400.png.webp 446w, https://www.liveagent.fr/wp/urlslab-download/d52bcbd489489d4f6511586472e7a347/front_knowledge_base-185x166.png.webp 185w, https://www.liveagent.fr/wp/urlslab-download/dedc87e781877b2193b52cfa6cabbd41/front_knowledge_base-110x99.png.webp 110w, https://www.liveagent.fr/wp/urlslab-download/e8a743c6ac8d591b8dc26ed2298230ee/front_knowledge_base-485x435.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1160px) 100vw, 1160px" type="image/webp"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/dcc242855a0e8d0d5f2a9cc8520ac381/front_knowledge_base.png 1160w, https://www.liveagent.fr/wp/urlslab-download/db27374f234e91ced5e5512e83fffb75/front_knowledge_base-300x269.png 300w, https://www.liveagent.fr/wp/urlslab-download/b5983e581a01f0cfbcc3c03c719aa4a0/front_knowledge_base-1024x918.png 1024w, https://www.liveagent.fr/wp/urlslab-download/187e1b549f9675e80a162222726a78fd/front_knowledge_base-768x689.png 768w, https://www.liveagent.fr/wp/urlslab-download/3d702401c2c788a8342b03e25207d0c9/front_knowledge_base-56x50.png 56w, https://www.liveagent.fr/wp/urlslab-download/a97aed03ee0c65aaac2c668dd4e5ca93/front_knowledge_base-28x25.png 28w, https://www.liveagent.fr/wp/urlslab-download/8db75863c29d0771e17a7ad0b702c129/front_knowledge_base-374x335.png 374w, https://www.liveagent.fr/wp/urlslab-download/084142ef206f956ccf9022073f9a3716/front_knowledge_base-446x400.png 446w, https://www.liveagent.fr/wp/urlslab-download/1afb04c10e44e62395d0721c795ef689/front_knowledge_base-185x166.png 185w, https://www.liveagent.fr/wp/urlslab-download/79044599419b3a1d22d5a957be439325/front_knowledge_base-110x99.png 110w, https://www.liveagent.fr/wp/urlslab-download/de2d8bb36d86764cbf115d38c622d70e/front_knowledge_base-485x435.png 485w" urlslab-lazy="yes" sizes="(max-width: 1160px) 100vw, 1160px"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/ddd3c76cf251bf2ccbf5bde540d1bcbb/front_knowledge_base.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1160" height="1040" class="attachment-full size-full wp-image-741747" alt="Knowledge base software by LiveAgent" data-src="https://www.liveagent.fr/wp/urlslab-download/dcc242855a0e8d0d5f2a9cc8520ac381/front_knowledge_base.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"></picture> </a> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-368bf4e elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="368bf4e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4a01a18d" data-id="4a01a18d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6ab961a9 no-margin elementor-widget elementor-widget-heading" data-id="6ab961a9" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-quest-ce-qui-vous-emmne-ici-aujourdhui"><span class="highlight-gradient">Qu'est-ce qui vous emmène</span> ici aujourd'hui ?</h2> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-d1694c9 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="d1694c9" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-65c6eb3f wrapper" data-id="65c6eb3f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-6e23b473 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6e23b473" data-element_type="section"> <div class="elementor-container elementor-column-gap-wider"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-48101990" data-id="48101990" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5b518752 elementor-widget elementor-widget-image" data-id="5b518752" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.cn/tour/" title="探索LiveAgent的广泛工具和功能,提升客户体验。享受无初始费用、7天24小时客户服务、无需信用卡的30天免费试用。LiveAgent帮助台软件集成130多种功能和200个应用,优化您的客户沟通。立即开始免费试用,体验多渠道支持和高效的工单管理系统。" hreflang="zh-hans" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/8c806ea1c18fc47178403ea7f1dbe0e7/home-alternatives01.png.webp 900w, https://www.liveagent.fr/wp/urlslab-download/e25bf0222f675ca92ec5c20c8f9ce757/home-alternatives01-300x193.png.webp 300w, https://www.liveagent.fr/wp/urlslab-download/dd71493f5c6c7fc2582f48055bf097f3/home-alternatives01-768x495.png.webp 768w, https://www.liveagent.fr/wp/urlslab-download/8a82caed85e61f09430ee1ec478649a3/home-alternatives01-78x50.png.webp 78w, https://www.liveagent.fr/wp/urlslab-download/c59258f22cec3d9affdd6a3431353ae9/home-alternatives01-39x25.png.webp 39w, https://www.liveagent.fr/wp/urlslab-download/6115c606da8398d244356f8819451053/home-alternatives01-520x335.png.webp 520w, https://www.liveagent.fr/wp/urlslab-download/a134305dadca0b811352a08c3dfd2398/home-alternatives01-621x400.png.webp 621w, https://www.liveagent.fr/wp/urlslab-download/d1c319c5bb34f7335e124fe0680b6466/home-alternatives01-185x119.png.webp 185w, https://www.liveagent.fr/wp/urlslab-download/29e406d0925c3f39e538abed78b6ad74/home-alternatives01-110x71.png.webp 110w, https://www.liveagent.fr/wp/urlslab-download/4910d33297fa435baa548cdaace32a92/home-alternatives01-485x313.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 900px) 100vw, 900px" type="image/webp"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/816e71745575d63c8da58d5ded42a6b1/home-alternatives01.png 900w, https://www.liveagent.fr/wp/urlslab-download/6988e4d910147c00c2ed57f3a5178576/home-alternatives01-300x193.png 300w, https://www.liveagent.fr/wp/urlslab-download/88ebd9487199c5491917be79a25394a6/home-alternatives01-768x495.png 768w, https://www.liveagent.fr/wp/urlslab-download/d5b390e1e32f695e6e36c3ac8c6851e3/home-alternatives01-78x50.png 78w, https://www.liveagent.fr/wp/urlslab-download/23a2e6e2f73f0b771f176ec52c08e263/home-alternatives01-39x25.png 39w, https://www.liveagent.fr/wp/urlslab-download/aef177b4f070bb5aedb7be8208c64a0a/home-alternatives01-520x335.png 520w, https://www.liveagent.fr/wp/urlslab-download/c3cbe3a52a09e9eb9064094ae43eec4b/home-alternatives01-621x400.png 621w, https://www.liveagent.fr/wp/urlslab-download/8f6b23093a5212f3a497f3d6a8e2f9d3/home-alternatives01-185x119.png 185w, https://www.liveagent.fr/wp/urlslab-download/6ecfb9c674293904b4d75ba0120497ea/home-alternatives01-110x71.png 110w, https://www.liveagent.fr/wp/urlslab-download/7150e09ea276f1462f0f8996e30f278c/home-alternatives01-485x313.png 485w" urlslab-lazy="yes" sizes="(max-width: 900px) 100vw, 900px"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/8c806ea1c18fc47178403ea7f1dbe0e7/home-alternatives01.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="900" height="580" class="attachment-full size-full wp-image-762379" alt="Just browsing on LiveAgent" data-src="https://www.liveagent.fr/wp/urlslab-download/816e71745575d63c8da58d5ded42a6b1/home-alternatives01.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></picture> </a> </div> </div> <div class="elementor-element elementor-element-2f76cb00 no-margin elementor-widget__width-initial elementor-widget elementor-widget-heading" data-id="2f76cb00" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-je-ne-fais-que-regarder">Je ne fais que regarder</h3> </div> </div> <div class="elementor-element elementor-element-4945fbde elementor-widget__width-initial elementor-widget elementor-widget-text-editor" data-id="4945fbde" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Vous recherchez une solution d’assistance omnicanale dotée de fonctionnalités robustes, d’un chat en direct et de capacités de centre d’appels ? Vous êtes au bon endroit !</p> </div> </div> <div class="elementor-element elementor-element-74cb4b49 la-button text-align-center elementor-widget elementor-widget-html" data-id="74cb4b49" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.cn/tour/" class="Button Button--full" title="探索LiveAgent的广泛工具和功能,提升客户体验。享受无初始费用、7天24小时客户服务、无需信用卡的30天免费试用。LiveAgent帮助台软件集成130多种功能和200个应用,优化您的客户沟通。立即开始免费试用,体验多渠道支持和高效的工单管理系统。" hreflang="zh-hans" onover-preload="1"><span>Faites un tour</span></a> <a href="https://www.live-agent.cn/tour/" class="Boxes__hover" title="探索LiveAgent的广泛工具和功能,提升客户体验。享受无初始费用、7天24小时客户服务、无需信用卡的30天免费试用。LiveAgent帮助台软件集成130多种功能和200个应用,优化您的客户沟通。立即开始免费试用,体验多渠道支持和高效的工单管理系统。" hreflang="zh-hans" onover-preload="1"></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-23f6a9f0" data-id="23f6a9f0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-48926fc5 elementor-widget elementor-widget-image" data-id="48926fc5" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.com/blog/alternatives/" urlslab_href_old="/alternatives/" title="Discover top alternatives to popular software like Aircall, Spiceworks, Jira, and more on LiveAgent's blog. Explore comprehensive comparisons to find the perfect solution for your business needs. Visit now for expert insights and elevate your customer service experience!" hreflang="en-US" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/cea44c16070e61331f1be75b7381e045/home-alternatives02.png.webp 900w, https://www.liveagent.fr/wp/urlslab-download/9266940ede05645ce830734b03a1d579/home-alternatives02-300x193.png.webp 300w, https://www.liveagent.fr/wp/urlslab-download/ded1de43b3ce553b4e681ef1cd20b9dc/home-alternatives02-768x495.png.webp 768w, https://www.liveagent.fr/wp/urlslab-download/7365926d711f0cf731a0ca48f275937b/home-alternatives02-78x50.png.webp 78w, https://www.liveagent.fr/wp/urlslab-download/02aef756f0af29fb4336c10d72988552/home-alternatives02-39x25.png.webp 39w, https://www.liveagent.fr/wp/urlslab-download/85f60e276ea46325f39101e0d690b7c1/home-alternatives02-520x335.png.webp 520w, https://www.liveagent.fr/wp/urlslab-download/691d0b4d101ed1f9cf4dee3961869f12/home-alternatives02-621x400.png.webp 621w, https://www.liveagent.fr/wp/urlslab-download/a8cce3c4b2ab631c0caf67cf0ccbbc9a/home-alternatives02-185x119.png.webp 185w, https://www.liveagent.fr/wp/urlslab-download/70240a262a188da6efc7df488b8f6e07/home-alternatives02-110x71.png.webp 110w, https://www.liveagent.fr/wp/urlslab-download/127f20df71682fbea468df4f75aaa75d/home-alternatives02-485x313.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 900px) 100vw, 900px" type="image/webp"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/f797fd16b4582868778dcfb57f1e8942/home-alternatives02.png 900w, https://www.liveagent.fr/wp/urlslab-download/4c2af93a337d46773f63715844c377ee/home-alternatives02-300x193.png 300w, https://www.liveagent.fr/wp/urlslab-download/c23d37a9ed818fc17cafe1f47c4a34f7/home-alternatives02-768x495.png 768w, https://www.liveagent.fr/wp/urlslab-download/1626639c1a5593da8483405377bb52c6/home-alternatives02-78x50.png 78w, https://www.liveagent.fr/wp/urlslab-download/66dfb8aceeb3493fcaf14fabc29fb162/home-alternatives02-39x25.png 39w, https://www.liveagent.fr/wp/urlslab-download/8129da6ddd167b29c9dedada94c8ff15/home-alternatives02-520x335.png 520w, https://www.liveagent.fr/wp/urlslab-download/9cb178232a30473ec85c609232a792da/home-alternatives02-621x400.png 621w, https://www.liveagent.fr/wp/urlslab-download/e5855cdfa8e288733eea2030db033d59/home-alternatives02-185x119.png 185w, https://www.liveagent.fr/wp/urlslab-download/2a0bbdcab1e9265d1cd19ffe273db930/home-alternatives02-110x71.png 110w, https://www.liveagent.fr/wp/urlslab-download/53673998f902bb913de9d4c19d66d01d/home-alternatives02-485x313.png 485w" urlslab-lazy="yes" sizes="(max-width: 900px) 100vw, 900px"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/cea44c16070e61331f1be75b7381e045/home-alternatives02.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="900" height="580" class="attachment-full size-full wp-image-762408" alt="Compare helpdesk software" data-src="https://www.liveagent.fr/wp/urlslab-download/f797fd16b4582868778dcfb57f1e8942/home-alternatives02.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"></picture> </a> </div> </div> <div class="elementor-element elementor-element-531b1729 no-margin elementor-widget__width-initial elementor-widget elementor-widget-heading" data-id="531b1729" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-comparez-les-services-dassistance">Comparez les services d'assistance</h3> </div> </div> <div class="elementor-element elementor-element-6c2790ae elementor-widget__width-initial elementor-widget elementor-widget-text-editor" data-id="6c2790ae" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Vous ne savez pas quel est le système qui vous convient le mieux ? Consultez nos pages de comparaison détaillées qui mettent l’accent sur les prix, les évaluations des utilisateurs et les caractéristiques.</p> </div> </div> <div class="elementor-element elementor-element-7ea9c539 la-button text-align-center elementor-widget elementor-widget-html" data-id="7ea9c539" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.com/blog/alternatives/" class="Button Button--full" urlslab_href_old="/alternatives/" title="Discover top alternatives to popular software like Aircall, Spiceworks, Jira, and more on LiveAgent's blog. Explore comprehensive comparisons to find the perfect solution for your business needs. Visit now for expert insights and elevate your customer service experience!" hreflang="en-US" onover-preload="1"><span>Comparez les alternatives</span></a> <a href="https://www.liveagent.com/blog/alternatives/" class="Boxes__hover" urlslab_href_old="/alternatives/" title="Discover top alternatives to popular software like Aircall, Spiceworks, Jira, and more on LiveAgent's blog. Explore comprehensive comparisons to find the perfect solution for your business needs. Visit now for expert insights and elevate your customer service experience!" hreflang="en-US" onover-preload="1"></a> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-1360c9ef Block Block--redesign Block--redesign__basic elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1360c9ef" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-62a48f42 wrapper" data-id="62a48f42" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4eabac29 elementor-widget elementor-widget-heading" data-id="4eabac29" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-quest-ce-qui-rend-liveagent-diffrent">Qu'est-ce qui rend <span class="highlight-gradient">LiveAgent</span> différent ?</h2> </div> </div> <div class="elementor-element elementor-element-548c195 elementor-widget__width-initial elementor-widget elementor-widget-text-editor" data-id="548c195" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Nos fonctionnalités étendues et fiables ne sont que la partie émergée de l’iceberg. Découvrez ce qui fait de LiveAgent un choix si important pour de nombreuses entreprises dans le monde entier.</p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7896dcce elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7896dcce" data-element_type="section"> <div class="elementor-container elementor-column-gap-wider"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bacc177" data-id="bacc177" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-94ccc74 elementor-widget elementor-widget-image" data-id="94ccc74" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/488bb429fcab670c841feaec68082213/home-differences01.png.webp 1020w, https://www.liveagent.fr/wp/urlslab-download/b93f3d02d89facdfdfab6ab0c8cac0fe/home-differences01-300x141.png.webp 300w, https://www.liveagent.fr/wp/urlslab-download/80bc591ed2b44e28ec49475e206879ed/home-differences01-768x361.png.webp 768w, https://www.liveagent.fr/wp/urlslab-download/5c181186c772087059eff7dff68b32cd/home-differences01-106x50.png.webp 106w, https://www.liveagent.fr/wp/urlslab-download/7c0a5a2899eeb9eb729248e31371d6f3/home-differences01-53x25.png.webp 53w, https://www.liveagent.fr/wp/urlslab-download/bdc114295bd28fe9f11276164874ba0d/home-differences01-713x335.png.webp 713w, https://www.liveagent.fr/wp/urlslab-download/f0bf7e4753400611b4c574541a354af4/home-differences01-700x329.png.webp 700w, https://www.liveagent.fr/wp/urlslab-download/726d5e310953a80e7e34b2ab1e1f5ca6/home-differences01-185x87.png.webp 185w, https://www.liveagent.fr/wp/urlslab-download/ce755c6ff04c84ee01259b34e73963ab/home-differences01-110x52.png.webp 110w, https://www.liveagent.fr/wp/urlslab-download/c150d5479ebe23222d1e0ab989a8e86b/home-differences01-485x228.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1020px) 100vw, 1020px" type="image/webp"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/115a77b0979096fb0b5011a7a0bae593/home-differences01.png 1020w, https://www.liveagent.fr/wp/urlslab-download/1181ea7f7e0879036737b96513d40bde/home-differences01-300x141.png 300w, https://www.liveagent.fr/wp/urlslab-download/f5b37b072841fd7e69391fcf95dda2d2/home-differences01-768x361.png 768w, https://www.liveagent.fr/wp/urlslab-download/71423b9d545c87cd7b70f93b7b814457/home-differences01-106x50.png 106w, https://www.liveagent.fr/wp/urlslab-download/9f50de950c657bdc44200e39577b7eec/home-differences01-53x25.png 53w, https://www.liveagent.fr/wp/urlslab-download/416811e096c5612eb2b134bf4bfd5648/home-differences01-713x335.png 713w, https://www.liveagent.fr/wp/urlslab-download/753bf82d3b4923783f56d48b91b63688/home-differences01-700x329.png 700w, https://www.liveagent.fr/wp/urlslab-download/f077df0b9f9ea016c9644b74af8acfbc/home-differences01-185x87.png 185w, https://www.liveagent.fr/wp/urlslab-download/bab07a5163cccd860953b9503503a2f5/home-differences01-110x52.png 110w, https://www.liveagent.fr/wp/urlslab-download/f1a2a641d6118b08bbce074a1380c09a/home-differences01-485x228.png 485w" urlslab-lazy="yes" sizes="(max-width: 1020px) 100vw, 1020px"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/488bb429fcab670c841feaec68082213/home-differences01.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1020" height="479" class="attachment-large size-large wp-image-762466" alt="Comparison of setup speed between LiveAgent and competitors" data-src="https://www.liveagent.fr/wp/urlslab-download/115a77b0979096fb0b5011a7a0bae593/home-differences01.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"></picture> </div> </div> <div class="elementor-element elementor-element-20c4a7a2 elementor-widget__width-initial elementor-widget elementor-widget-heading" data-id="20c4a7a2" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-le-logiciel-dassistance-avec-la-mise-en-place-la-plus-rapide">Le logiciel d'assistance avec <span class="highlight-gradient">la mise en place la plus rapide</span></h3> </div> </div> <div class="elementor-element elementor-element-fb02bfe elementor-widget__width-initial elementor-widget elementor-widget-text-editor" data-id="fb02bfe" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>La solution de centre d’assistance LiveAgent a la mise en place la plus rapide et la plus facile et nous avons des récompenses pour le prouver. Prenez de l’avance sur vos concurrents et mettez en place votre service d’assistance multicanal en quelques minutes.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-18d2548f" data-id="18d2548f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4ca6afa5 elementor-widget elementor-widget-image" data-id="4ca6afa5" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/3af72b80be2990cf8bec6359f42368a7/home_differences02.png.webp 1020w, https://www.liveagent.fr/wp/urlslab-download/038dce15663764f05f0e81942b753f83/home_differences02-300x141.png.webp 300w, https://www.liveagent.fr/wp/urlslab-download/2c5d03449cdd8c1a293df8820b713b56/home_differences02-768x361.png.webp 768w, https://www.liveagent.fr/wp/urlslab-download/3b40c6bac4b67516cfdbee278f19ee3c/home_differences02-106x50.png.webp 106w, https://www.liveagent.fr/wp/urlslab-download/b3ab385d11eea51365d25eef353a4fd6/home_differences02-53x25.png.webp 53w, https://www.liveagent.fr/wp/urlslab-download/7ec9b0b9e12ba880be522709aca78c7b/home_differences02-713x335.png.webp 713w, https://www.liveagent.fr/wp/urlslab-download/8a023496eee7334bb73f6810b045396d/home_differences02-700x329.png.webp 700w, https://www.liveagent.fr/wp/urlslab-download/f3f01e43722ecdd1f55dba5040b78e28/home_differences02-185x87.png.webp 185w, https://www.liveagent.fr/wp/urlslab-download/01d45cf229a0599a221d1e3797d50ae5/home_differences02-110x52.png.webp 110w, https://www.liveagent.fr/wp/urlslab-download/3a7cbeb9ead0e8db2b7c89534ef24ea5/home_differences02-485x228.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1020px) 100vw, 1020px" type="image/webp"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/ae01e0e6f35129eb051cb1aa52f80625/home_differences02.png 1020w, https://www.liveagent.fr/wp/urlslab-download/f25cefe0e4198c325731ea712912dcb4/home_differences02-300x141.png 300w, https://www.liveagent.fr/wp/urlslab-download/d05da472ec46904a47924f2f5d3ba24a/home_differences02-768x361.png 768w, https://www.liveagent.fr/wp/urlslab-download/7bb57c952d968eb194d4a727c31f5d8c/home_differences02-106x50.png 106w, https://www.liveagent.fr/wp/urlslab-download/5455d0b943a50682f61197c76df4131b/home_differences02-53x25.png 53w, https://www.liveagent.fr/wp/urlslab-download/9c74b341917e6084cce0db667c6c1258/home_differences02-713x335.png 713w, https://www.liveagent.fr/wp/urlslab-download/444a277dabf8a2c976ea57da10b3c4d3/home_differences02-700x329.png 700w, https://www.liveagent.fr/wp/urlslab-download/10fb4efdce2c35613f898f2038d8e4dc/home_differences02-185x87.png 185w, https://www.liveagent.fr/wp/urlslab-download/6418a95fcf57e54077f5b43d8dde5b42/home_differences02-110x52.png 110w, https://www.liveagent.fr/wp/urlslab-download/c91415b8eebd5aa5e15ec9ecfc0a764b/home_differences02-485x228.png 485w" urlslab-lazy="yes" sizes="(max-width: 1020px) 100vw, 1020px"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/3af72b80be2990cf8bec6359f42368a7/home_differences02.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1020" height="479" class="attachment-large size-large wp-image-727933" alt="Customer support comparison between LiveAgent and ompetitors" data-src="https://www.liveagent.fr/wp/urlslab-download/ae01e0e6f35129eb051cb1aa52f80625/home_differences02.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"></picture> </div> </div> <div class="elementor-element elementor-element-f457c27 elementor-widget__width-initial elementor-widget elementor-widget-heading" data-id="f457c27" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-le-meilleur-support-client-que-vous-pouvez-avoir">Le <span class="highlight-gradient">meilleur support client</span> que vous pouvez avoir</h3> </div> </div> <div class="elementor-element elementor-element-58c8de4e elementor-widget__width-initial elementor-widget elementor-widget-text-editor" data-id="58c8de4e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Nous ne nous cachons pas derrière des FAQ pour répondre à vos demandes. Nous sommes là pour vous 24 heures sur 24, 7 jours sur 7. Vous pouvez joindre notre équipe du <a href="https://www.liveagent.fr/logiciel-de-service-client/" title="Découvrez les 20 meilleurs logiciels de service client en 2024, comme LiveAgent & Slack, pour optimiser support et fidélité client." hreflang="fr-FR" onover-preload="1">service client</a> sans étapes inutiles, ce qui nous permet de vous offrir une expérience directe du service client.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-70e6ca33 Block Block--redesign Block--redesign__successtories Block--background elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="70e6ca33" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8b73b3c wrapper" data-id="8b73b3c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6291ca6e elementor-widget elementor-widget-heading" data-id="6291ca6e" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-les-meilleures-expriences-clients-sontralises-avec-liveagent">Les <span class="highlight-gradient">meilleures expériences clients</span> sont<br>réalisées avec LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-66d8ebbd elementor-widget elementor-widget-shortcode" data-id="66d8ebbd" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <section class="success__stories"> <ul class="success__stories__list"> <li class="success__stories__item"> <article data-category="" data-region="" class="success__stories__item__article post-312091 ms_success-stories type-ms_success-stories status-publish has-post-thumbnail hentry"> <a href="https://www.liveagent.fr/reussites/satur/" class="success__stories__item__link" title="Read Satur's story" hreflang="fr-FR" onover-preload="1"></a> <div class="success__stories__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/05/satur.jpg"> <picture><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/db4f001f202708626e3e015875c5ea02/satur-700x209.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.fr/wp/urlslab-download/48acb7db1848f1957c39a400f48c1033/satur-700x209.jpg" alt="Read Satur's story" data-src="https://www.liveagent.fr/wp/urlslab-download/48acb7db1848f1957c39a400f48c1033/satur-700x209.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"></picture> </div> <div class="success__stories__item__content"> <h3 class="success__stories__item__title" id="h-satur"> Satur </h3> <div class="success__stories__item__excerpt"> <p itemprop="abstract" class="item-excerpt"> L'agence de voyage SATUR est la plus grande agence de voyage slovaque, avec plus de 100 ans d'expérience et 90 000 clients satisfaits, qui ont la possibilité de voyager dans… </p> <p class="learn-more"> <a href="https://www.liveagent.fr/reussites/satur/" class=" icn-after-arrow-right" title="LiveAgent aide à améliorer le service à la clientèle dans divers types d'entreprises. Consultez l'histoire du succès de notre client Satur et décidez par vous-même." hreflang="fr-FR" onover-preload="1"> En savoir plus sur Satur <svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#arrow-right"></use></svg></a> </p> </div> </div> </article> </li> <li class="success__stories__item"> <article data-category="" data-region="" class="success__stories__item__article post-312127 ms_success-stories type-ms_success-stories status-publish has-post-thumbnail hentry"> <a href="https://www.liveagent.fr/reussites/freschkescht/" class="success__stories__item__link" title="Read FrëschKëscht's story" hreflang="fr-FR" onover-preload="1"></a> <div class="success__stories__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/03/freschkescht-1.jpg"> <picture><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/3931ff995085b8564c1c76da0f8b945a/freschkescht-1-700x209.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.fr/wp/urlslab-download/eccd0b64028b9ecdc3ccc40446969b5d/freschkescht-1-700x209.jpg" alt="Read FrëschKëscht's story" data-src="https://www.liveagent.fr/wp/urlslab-download/eccd0b64028b9ecdc3ccc40446969b5d/freschkescht-1-700x209.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49"></picture> </div> <div class="success__stories__item__content"> <h3 class="success__stories__item__title" id="h-fr-schk-scht"> FrëschKëscht </h3> <div class="success__stories__item__excerpt"> <p itemprop="abstract" class="item-excerpt"> FrëschKëscht a commencé comme un projet scolaire et s'est transformé en une véritable entreprise grâce à un bon service client et au succès rencontré. </p> <p class="learn-more"> <a href="https://www.liveagent.fr/reussites/freschkescht/" class=" icn-after-arrow-right" title='Découvrez comment FrëschKëscht a transformé son service client et boosté ses ventes grâce à LiveAgent. Essayez-le gratuitement dès maintenant !"' hreflang="fr-FR" onover-preload="1"> En savoir plus sur FrëschKëscht <svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#arrow-right"></use></svg></a> </p> </div> </div> </article> </li> </ul> <a href="https://www.liveagent.fr/reussites/" class="Button Button--full" title="Découvrez comment LiveAgent booste la satisfaction et la fidélité des clients à travers des histoires inspirantes. Essayez notre logiciel !" hreflang="fr-FR" onover-preload="1"><span>View all</span></a> </section> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-414f67cb elementor-section-full_width Block--redesign Boxes Block--text-default Boxes--home elementor-section-height-default elementor-section-height-default" data-id="414f67cb" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7e29b39a wrapper" data-id="7e29b39a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-5a5f1ff8 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="5a5f1ff8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-48e22422" data-id="48e22422" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7250e94e elementor-widget elementor-widget-image" data-id="7250e94e" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.live-agent.cn/tour/" title="探索LiveAgent的广泛工具和功能,提升客户体验。享受无初始费用、7天24小时客户服务、无需信用卡的30天免费试用。LiveAgent帮助台软件集成130多种功能和200个应用,优化您的客户沟通。立即开始免费试用,体验多渠道支持和高效的工单管理系统。" hreflang="zh-hans" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/f6c848a18add18df6597c5f58a1b2fe2/home_more01.jpg.webp 888w, https://www.liveagent.fr/wp/urlslab-download/8ac7959c55d6a53f34ef8334b8678143/home_more01-300x169.jpg.webp 300w, https://www.liveagent.fr/wp/urlslab-download/f5345a6df59683688d4cb66b521d26a7/home_more01-768x433.jpg.webp 768w, https://www.liveagent.fr/wp/urlslab-download/0423fb866fff675e6c8cc5eb865e6e41/home_more01-89x50.jpg.webp 89w, https://www.liveagent.fr/wp/urlslab-download/49be5caefbb34c733dbb39e6b2da2e43/home_more01-44x25.jpg.webp 44w, https://www.liveagent.fr/wp/urlslab-download/dbc4791b982f2c42697a1f82f0e8c87d/home_more01-594x335.jpg.webp 594w, https://www.liveagent.fr/wp/urlslab-download/4cb35ad1c508c4d6d9a08f4e1275d1a2/home_more01-700x395.jpg.webp 700w, https://www.liveagent.fr/wp/urlslab-download/bf092770c5fbe3635452ff0ae2d70e18/home_more01-185x104.jpg.webp 185w, https://www.liveagent.fr/wp/urlslab-download/64dac2312310684df8a8469a3c9138f8/home_more01-110x62.jpg.webp 110w, https://www.liveagent.fr/wp/urlslab-download/f18187683013def0dbbb9671fa397211/home_more01-485x274.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 888px) 100vw, 888px" type="image/webp"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/a41ff61f9a92d8fca307ef496b6298ed/home_more01.jpg 888w, https://www.liveagent.fr/wp/urlslab-download/c9d03ed983df30679efdf74b393d732b/home_more01-300x169.jpg 300w, https://www.liveagent.fr/wp/urlslab-download/d0e9d59282d77993700c1ec3a5e45f56/home_more01-768x433.jpg 768w, https://www.liveagent.fr/wp/urlslab-download/96d67dd9e34f71bb660f18b7cb818965/home_more01-89x50.jpg 89w, https://www.liveagent.fr/wp/urlslab-download/7a6953aa8bb39ef12407b1d5be95997f/home_more01-44x25.jpg 44w, https://www.liveagent.fr/wp/urlslab-download/adee6d1a0762d4fd4b38c76dac09ce9f/home_more01-594x335.jpg 594w, https://www.liveagent.fr/wp/urlslab-download/f867cb36d91ed7cb1580e421d8cf1227/home_more01-700x395.jpg 700w, https://www.liveagent.fr/wp/urlslab-download/2a75a3a86b09148e69d5b3848e9e13a3/home_more01-185x104.jpg 185w, https://www.liveagent.fr/wp/urlslab-download/976e94b32501393d7fb6b2d22110a903/home_more01-110x62.jpg 110w, https://www.liveagent.fr/wp/urlslab-download/7b1b810f11463fd5d58aff138eaa9889/home_more01-485x274.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 888px) 100vw, 888px"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/f6c848a18add18df6597c5f58a1b2fe2/home_more01.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="888" height="501" class="attachment-full size-full wp-image-727962" alt="Tour of LiveAgent's helpdesk software" data-src="https://www.liveagent.fr/wp/urlslab-download/a41ff61f9a92d8fca307ef496b6298ed/home_more01.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="50"></picture> </a> </div> </div> <div class="elementor-element elementor-element-7d746bd elementor-widget elementor-widget-heading" data-id="7d746bd" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-medium"><strong>Voulez-vous <br> faire un tour ?</strong></div> </div> </div> <div class="elementor-element elementor-element-2204cf28 elementor-widget elementor-widget-text-editor" data-id="2204cf28" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Parcourez LiveAgent et explorez toutes les caractéristiques, les fonctionnalités et les cas d’utilisation de notre solution d’assistance multicanal.</p> </div> </div> <div class="elementor-element elementor-element-38809448 learn-more elementor-widget elementor-widget-text-editor" data-id="38809448" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.live-agent.cn/tour/" class=" icn-after-arrow-right" title="探索LiveAgent的广泛工具和功能,提升客户体验。享受无初始费用、7天24小时客户服务、无需信用卡的30天免费试用。LiveAgent帮助台软件集成130多种功能和200个应用,优化您的客户沟通。立即开始免费试用,体验多渠道支持和高效的工单管理系统。" hreflang="zh-hans" onover-preload="1">Parcourez LiveAgent<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-23ff279" data-id="23ff279" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6fe71264 elementor-widget elementor-widget-image" data-id="6fe71264" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.ae/startups/" title="احصل على LiveAgent – برنامج دعم عملاء متعدد القنوات مصمم للشركات الناشئة. 6 أشهر مجانية لتحسين رضا العملاء وتنمية عملك!" hreflang="ar" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/b9068fcd5a0d9a7c67c9506cfcfb455b/home_more02.jpg.webp 888w, https://www.liveagent.fr/wp/urlslab-download/8aa1628bf73f768760a64d744aa6d64f/home_more02-300x169.jpg.webp 300w, https://www.liveagent.fr/wp/urlslab-download/519527e8f9693b8624786d6bd8f8c1a9/home_more02-768x433.jpg.webp 768w, https://www.liveagent.fr/wp/urlslab-download/d0debeea271970910eacc0ad80bdceeb/home_more02-89x50.jpg.webp 89w, https://www.liveagent.fr/wp/urlslab-download/45aeb7ed6a4afc556089a3514e630389/home_more02-44x25.jpg.webp 44w, https://www.liveagent.fr/wp/urlslab-download/171e96f7185a0105bf61460aa54f66c8/home_more02-594x335.jpg.webp 594w, https://www.liveagent.fr/wp/urlslab-download/d7152a9c9dd483e07702b4451f7a4d1c/home_more02-700x395.jpg.webp 700w, https://www.liveagent.fr/wp/urlslab-download/928c7b155ee79084d022ad9ff688da36/home_more02-185x104.jpg.webp 185w, https://www.liveagent.fr/wp/urlslab-download/a19079b123d7273b01e62964ade6bdaf/home_more02-110x62.jpg.webp 110w, https://www.liveagent.fr/wp/urlslab-download/f9eb406e4ecd3bef36e820e1ff3fa926/home_more02-485x274.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 888px) 100vw, 888px" type="image/webp"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/81a5567f159ca55fb9ce48f3e06d467f/home_more02.jpg 888w, https://www.liveagent.fr/wp/urlslab-download/7a3f857e28a57561f1295e067208d228/home_more02-300x169.jpg 300w, https://www.liveagent.fr/wp/urlslab-download/ba3e40e1adbbbb94290016c8e9550b48/home_more02-768x433.jpg 768w, https://www.liveagent.fr/wp/urlslab-download/6bf93f85fba9b965b43c01797523f5d8/home_more02-89x50.jpg 89w, https://www.liveagent.fr/wp/urlslab-download/2eb42ae6fe6ad27ece4cbbdfd0d456ee/home_more02-44x25.jpg 44w, https://www.liveagent.fr/wp/urlslab-download/67bd2397fab30d3b88ea0a85cbdbc15f/home_more02-594x335.jpg 594w, https://www.liveagent.fr/wp/urlslab-download/e33f35602d646418585635bc74aaf634/home_more02-700x395.jpg 700w, https://www.liveagent.fr/wp/urlslab-download/71be954e0bed18319b2213145fa4e224/home_more02-185x104.jpg 185w, https://www.liveagent.fr/wp/urlslab-download/ae9b1dbc080c95e2dac09b4a4bfa258e/home_more02-110x62.jpg 110w, https://www.liveagent.fr/wp/urlslab-download/1ac9897e795e0e04c7276a3ec04437fb/home_more02-485x274.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 888px) 100vw, 888px"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/b9068fcd5a0d9a7c67c9506cfcfb455b/home_more02.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="888" height="501" class="attachment-full size-full wp-image-727991" alt="Help desk software for startups by LiveAgent" data-src="https://www.liveagent.fr/wp/urlslab-download/81a5567f159ca55fb9ce48f3e06d467f/home_more02.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="51"></picture> </a> </div> </div> <div class="elementor-element elementor-element-acc99fb elementor-widget elementor-widget-heading" data-id="acc99fb" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-medium"><strong>Vous voulez améliorer <br>votre startup ?</strong></div> </div> </div> <div class="elementor-element elementor-element-23c13af5 elementor-widget elementor-widget-text-editor" data-id="23c13af5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Si vous êtes à la recherche du bon système d’assistance pour votre startup, vous êtes au bon endroit. Découvrez pourquoi vous devriez choisir LiveAgent.</p> </div> </div> <div class="elementor-element elementor-element-35797e6b learn-more elementor-widget elementor-widget-text-editor" data-id="35797e6b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.ae/startups/" class=" icn-after-arrow-right" title="احصل على LiveAgent – برنامج دعم عملاء متعدد القنوات مصمم للشركات الناشئة. 6 أشهر مجانية لتحسين رضا العملاء وتنمية عملك!" hreflang="ar" onover-preload="1">En savoir plus sur notre offre pour les startups<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6ff06816" data-id="6ff06816" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2617904e elementor-widget elementor-widget-image" data-id="2617904e" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.fr/blog/news-fr/" title="Découvrez les dernières actualités LiveAgent : mises à jour, intégrations, récompenses et innovations pour un service client d'exception !" hreflang="fr-FR" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/e1faa3f29e569a7aca7a4ea7a6a4bcb3/home_more03.jpg.webp 888w, https://www.liveagent.fr/wp/urlslab-download/cd7634718f88e934a77003170a198371/home_more03-300x169.jpg.webp 300w, https://www.liveagent.fr/wp/urlslab-download/472477897f9b40fdc6df3ba4ca61a58f/home_more03-768x433.jpg.webp 768w, https://www.liveagent.fr/wp/urlslab-download/a363b8b54df307b17cef35dc8555b8aa/home_more03-89x50.jpg.webp 89w, https://www.liveagent.fr/wp/urlslab-download/b547352a970027ca105a8c5dd2c5e2b2/home_more03-44x25.jpg.webp 44w, https://www.liveagent.fr/wp/urlslab-download/84e3e6b3d8b3b34feb366147b24e797d/home_more03-594x335.jpg.webp 594w, https://www.liveagent.fr/wp/urlslab-download/e10c8e4f2f14b35fb520e3d3a73ab638/home_more03-700x395.jpg.webp 700w, https://www.liveagent.fr/wp/urlslab-download/a545f49510fc71d74fc6a4add5b70e4b/home_more03-185x104.jpg.webp 185w, https://www.liveagent.fr/wp/urlslab-download/0711b8279b174f6954db11092043c8fc/home_more03-110x62.jpg.webp 110w, https://www.liveagent.fr/wp/urlslab-download/f131bbaab601379dd99c37390b00cbf4/home_more03-485x274.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 888px) 100vw, 888px" type="image/webp"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/5439a1ab7e653a3d24b21f466875891d/home_more03.jpg 888w, https://www.liveagent.fr/wp/urlslab-download/5325afd7464cfc3d909b683073b25065/home_more03-300x169.jpg 300w, https://www.liveagent.fr/wp/urlslab-download/4455361ef03940cad2ea096afe7d828f/home_more03-768x433.jpg 768w, https://www.liveagent.fr/wp/urlslab-download/ee9c14b7571a1550bb0274abbd3a88a2/home_more03-89x50.jpg 89w, https://www.liveagent.fr/wp/urlslab-download/ed69667a7bbe2ec73eb5fa934a940fb2/home_more03-44x25.jpg 44w, https://www.liveagent.fr/wp/urlslab-download/d7bc1c987c823b24040447102fabb494/home_more03-594x335.jpg 594w, https://www.liveagent.fr/wp/urlslab-download/292c5c0f6df7ff55f82fac4e661702e1/home_more03-700x395.jpg 700w, https://www.liveagent.fr/wp/urlslab-download/84003a46b2c1ba486fa98eebf53c6331/home_more03-185x104.jpg 185w, https://www.liveagent.fr/wp/urlslab-download/e823474c4924496925ac1e07426da073/home_more03-110x62.jpg 110w, https://www.liveagent.fr/wp/urlslab-download/9d191102728a7a907a5ef14a69d8732c/home_more03-485x274.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 888px) 100vw, 888px"></source><source data-srcset="https://www.liveagent.fr/wp/urlslab-download/e1faa3f29e569a7aca7a4ea7a6a4bcb3/home_more03.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="888" height="501" class="attachment-full size-full wp-image-728020" alt="Check out LiveAgent's help desk software" data-src="https://www.liveagent.fr/wp/urlslab-download/5439a1ab7e653a3d24b21f466875891d/home_more03.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="52"></picture> </a> </div> </div> <div class="elementor-element elementor-element-196ac9b7 elementor-widget elementor-widget-heading" data-id="196ac9b7" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-medium"><strong>Consultez les nouveauté<br>de LiveAgent</strong></div> </div> </div> <div class="elementor-element elementor-element-0c15439 elementor-widget elementor-widget-text-editor" data-id="0c15439" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Découvrez les dernières mises à jour de LiveAgent et la façon dont nous améliorons continuellement notre solution.</p> </div> </div> <div class="elementor-element elementor-element-379cd24b learn-more elementor-widget elementor-widget-text-editor" data-id="379cd24b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.com/blog/news/" class=" icn-after-arrow-right" title="Stay updated with LiveAgent's latest news, updates, and insights on customer service, AI integration, and help desk software. Explore now!" hreflang="en-US" onover-preload="1">Consultez les mises à jour de LiveAgent<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.fr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.84#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-b90a01e elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b90a01e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5cdfd7e" data-id="5cdfd7e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1eead2a elementor-widget elementor-widget-shortcode" data-id="1eead2a" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <section class="block-badges"> <div class="block-badges__bg" style="" urlslab-lazy-bgimage="https://www.liveagent.fr/app/themes/liveagent/assets/images/bg_glassy.jpg"> <div class="block-badges__wrap"> <div class="block-badges__content"> <h5 class="block-badges__subtitle" id="h-"> <img decoding="async" alt="Récompenses" data-src="https://www.liveagent.fr/app/themes/liveagent/assets/images/Awards.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="53"> </h5> <h2 class="block-badges__title h2 larger" id="h-les-clients-satisfaits-sont-les-meilleurs-clients"> Les clients satisfaits sont <span class="highlight">les meilleurs</span> clients </h2> <p> Nous proposons des services de migration à partir de la plupart des solutions d'assistance les plus utilisées. </p> <p> <a href="/recompenses-certificats/" class="Button Button--full" title="Découvrez les récompenses et certifications de LiveAgent, leader des logiciels d’assistance et chat en direct. Essai gratuit 14 jours, sans carte !" hreflang="fr-FR" onover-preload="1"><span>View more</span></a> </p> </div> <div class="award-badges"> <div data-test="523493" style="" alt="Badges" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2021/10/GA-Leaders-2021.png"></div> <div data-test="523492" style="" alt="Badges" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2021/10/SourceForge-Leader-Fall-2021.png"></div> <div data-test="524108" style="" alt="Badges" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2021/07/crozdesk-summer-2021-leader-in-knowledge-management-software.png"></div> <div data-test="524138" style="" alt="Badges" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2021/07/getapp-summer-2021-leader-in-issue-tracking-software.png"></div> <div data-test="523860" style="" alt="Badges" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2021/07/summer-2021-leader.png"></div> <div data-test="523862" style="" alt="Badges" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2021/07/top-live-chat-software-techimply-2021.jpg"></div> </div> </div> </div> </section> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-2bd1dbc2 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2bd1dbc2" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2d2e822a" data-id="2d2e822a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-21127df4 elementor-widget elementor-widget-shortcode" data-id="21127df4" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"></div> </div> </div> </div> </div> </div> </section> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--full" title="Programmez une démo LiveAgent et découvrez comment améliorer votre service client avec notre solution tout-en-un." hreflang="fr-FR" onover-preload="1"> <span>Planifiez une démo</span> </a> <a href="/essai/" class="Button Button--outline" title="Inscrivez-vous à LiveAgent et profitez d'un essai gratuit de 14 jours. 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