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Family and Friends Mileage Reimbursement Program - Via Mobility Services
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<div class="hero-content-centered text-white"> <div class="container-fluid"> <div class="row"> <div class="col-md-8"> <header class="entry-header internal-page-header"> <h1>Family and Friends Mileage Reimbursement Program</h1> </header> </div> <!-- /col --> </div> <!-- /row --> </div> <!-- /container-fluid --> </div> <!-- /hero-content-centered --> </div> <!-- /page-hero --> <section class="layout-basic-content row-outer bg-white" > <div class="container"> <div class="row justify-content-center text-center"> <div class="col-xl-8"> <div> <h1 style="text-align: left;"><span style="color: #0058a6;">Family and Friends Mileage Reimbursement Program</span></h1> <p style="text-align: left;">This program reimburses registered Via riders for the mileage expenses of family members, friends, or neighbors who provide a ride when Via cannot. It is designed to increase your transportation options and not to subsidize rides you already depend on others to provide.</p> <p style="text-align: left;"><span style="color: #0058a6;"><strong>For more information, please contact our Mobility Specialists at <a style="color: #0058a6;" href="tel:3034443043">303-444-3043</a> or email <a style="color: #0058a6;" href="mailto:mobilityspecialist@ViaColorado.org" target="_blank" rel="noopener">mobilityspecialist@ViaColorado.org</a>.</strong></span></p> <p><iframe src="https://docs.google.com/presentation/d/e/2PACX-1vS6DHlNgKJ8NaPA06laP_mlpGIdrapkOJxPPj9DHIk-ehbkWBjEAHJ9_beTE8E5DMDaT7U_JcP7zTlF/embed?start=false&loop=false&delayms=3000" width="960" height="569" frameborder="0" allowfullscreen="allowfullscreen"></iframe></p> <div class="spacer" style="height: 25px"></div> <a href="https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:fb03f645-c3f6-47ba-93af-142f54d679d1" target="__blank" class="btn btn-info ">Download Family and Friends Mileage Reimbursement Presentation</a> <div class="spacer" style="height: 80px"></div> <h3 style="text-align: left;"><span style="color: #0058a6;">What is Via’s Family and Friends Mileage Reimbursement Program?</span></h3> <p style="text-align: left;">This program reimburses registered Via riders for the mileage expenses of family members, friends, or neighbors who provide a ride when Via cannot.</p> <ul> <li style="list-style-type: none;"> <ul> <li style="list-style-type: none;"> <ul> <li style="text-align: left;">It is designed to increase your transportation options and not to subsidize rides you already depend on others to provide.</li> <li style="text-align: left;">Registration is required.</li> <li style="text-align: left;">All trips MUST be entered with Via prior to the trip date for reimbursement.</li> <li style="text-align: left;">Scheduling is available up to 30 days in advance.</li> </ul> </li> </ul> </li> </ul> <h3 style="text-align: left;"><span style="color: #0058a6;">How do I register?</span></h3> <p style="text-align: left;"><span style="font-weight: 400;">Contact a </span><span style="color: #0058a6;"><b>Mobility Specialist at 303-444-3043</b></span><span style="font-weight: 400;"> – Monday through Friday between 8:00 a.m. to 4:30 p.m. to schedule a ride with Via.</span></p> <p style="text-align: left;"><span style="font-weight: 400;">If we are unable to accommodate your ride, you can ask for the Family and Friends reimbursement option.</span></p> <p style="text-align: left;">Types of trips that qualify for reimbursement:</p> <ul> <li style="list-style-type: none;"> <ul> <li style="list-style-type: none;"> <ul style="text-align: left;"> <li><span style="font-weight: 400;">Trips within Via’s service area that we are unable to provide due to scheduling constraints or service area limitations.</span></li> <li><span style="font-weight: 400;">Trips from within Via’s service area to areas the Via doesn’t serve.</span></li> </ul> </li> </ul> </li> </ul> <h3 style="text-align: left;"><span style="color: #0058a6;">Registration takes 5 to 10 minutes.</span></h3> <p style="text-align: left;"><span style="font-weight: 400;">Please provide the following information when you call:</span></p> <ul> <li style="list-style-type: none;"> <ul> <li style="list-style-type: none;"> <ul style="text-align: left;"> <li><span style="font-weight: 400;">Name<br /> </span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Home address</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Phone number</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Mobility status (i.e. uses a wheelchair)</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Ethnicity</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Date of Birth</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">We may ask for additional information</span></li> </ul> </li> </ul> </li> </ul> <h3 style="text-align: left;"><span style="color: #0058a6;">How do I enter my trips?</span></h3> <p style="text-align: left;">Call Via at 303.447.9636 Monday through Friday, 8:00 a.m. to 4:30 p.m. and a reservationist will record your trip(s).</p> <h3 style="text-align: left;"><span style="color: #0058a6;">How do I get reimbursed?</span></h3> <p style="text-align: left;">Ways to Receive Reimbursement:</p> <ul> <li style="list-style-type: none;"> <ul> <li style="list-style-type: none;"> <ul style="text-align: left;"> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Direct Deposit (preferred) </span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Check by mail</span></li> </ul> </li> </ul> </li> </ul> <p style="text-align: left;">Reimbursement Rates:</p> <ul> <li style="list-style-type: none;"> <ul> <li style="list-style-type: none;"> <ul style="text-align: left;"> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">50¢ per mile</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">$12.50 maximum reimbursement for each one-way trip</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">$100 maximum reimbursement per month for all trips combined</span></li> </ul> </li> </ul> </li> </ul> <h3 style="text-align: left;"><span style="color: #0058a6;">When do I get reimbursed?</span></h3> <p style="text-align: left;">A direct deposit or check will be sent to you within 15 days.</p> <p style="text-align: left;"><span style="font-weight: 400;">Additional form will be sent, or you can print one from our website at:<br /> </span><a href="http://viacolorado.org/services/via-paratransit/family-and-friends/"><span style="font-weight: 400;">ViaColorado.org/services/via-paratransit/family-and-friends/</span></a></p> <h3 style="text-align: left;"><span style="color: #0058a6;">Need more information?</span></h3> <p style="text-align: left;"><span style="font-weight: 400;">Contact a Via Mobility Specialist at 303-444-3043 or email at </span><a href="mailto:MobilitySpecialist@ViaColorado.org"><span style="font-weight: 400;">MobilitySpecialist@ViaColorado.org</span></a></p> <h3 style="text-align: left;"><span style="color: #0058a6;">What does the Reimbursement Form look like?</span></h3> <p style="text-align: left;">At the end of the month, send in your form. A check will be sent to you within 15 days.</p> <p style="text-align: left;"><a href="https://indd.adobe.com/view/657ba0bc-1a71-4e4d-8b41-31d2db54351a" target="_blank" rel="noopener">Family and Friends Mileage Reimbursement Form</a></p> </div> <!-- /col-content --> </div><!-- / col --> </div><!-- /row --> </div><!-- /container --> </section><!-- /row-outer --> <section class="layout-cta-row row-outer bg-watermark bg-success text-white"> <div class="container"> <div class="row justify-content-center text-center"> <div class="col-md-12"> <span class="h3 cta-title">Sign up for the latest transportation news and service updates.</span> <a href="" data-bs-toggle="modal" data-bs-target="#mailchimp-modal-via" class="btn btn-light">Subscribe</a> </div><!-- / col --> </div><!-- /row --> </div><!-- /container --> </section><!-- /row-outer --> <footer id="footer" class="bg-white"> <div id="footer-upper"> <div class="container"> <div class="row"> <div class="col"> <ul id="footer-nav" 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