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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 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Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK" onover-preload="1">Tiketing<div class="menu-item-description">Pokročilý tiketovací systém</div></a></li> <li id="menu-item-170032" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-170032"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-live-chat"></use></svg><a href="https://www.liveagent.sk/live-chat-softver/" title="Zažite vynikajúcu zákaznícku podporu s LiveAgent live chat softvérom, ktorý zvyšuje angažovanosť klientov bez poplatkov za nastavenie a potreby kreditnej karty. Vyskúšajte 14-dňovú bezplatnú verziu a objavte, prečo viac než 35,000 spoločností dôveruje našim pokročilým funkciám pre okamžité pripojenie a zlepšenie spokojnosti zákazníkov. Začnite teraz!" hreflang="sk-SK" onover-preload="1">Live chat<div class="menu-item-description">Najrýchlejší live chat na trhu</div></a></li> </ul> </li> <li id="menu-item-170012" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-170012"><a href="#" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">sub</a> <ul class="sub-menu"> <li id="menu-item-916154" class="icn-thumbsup menu-item menu-item-type-post_type menu-item-object-page menu-item-916154"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#thumbsup"></use></svg><a href="https://www.liveagent.sk/zakaznicka-podpora-na-socialnych-sietach/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sk-SK" onover-preload="1">Sociálne siete<div class="menu-item-description">Odpovedajte svojim fanúšikom priamo z LiveAgenta</div></a></li> <li id="menu-item-751144" class="icn-phone menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-751144"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#phone"></use></svg><a href="https://www.liveagent.sk/call-center-software/" aria-current="page" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Call centrum<div class="menu-item-description">Vstavaný softvér call centra</div></a></li> <li id="menu-item-916184" class="icn-lightbulb menu-item menu-item-type-post_type menu-item-object-page menu-item-916184"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#lightbulb"></use></svg><a href="https://www.liveagent.sk/liveagent-softver-bazy-znalosti/" title="Ohúrte zákazníkov rýchlymi odpoveďami! Vytvárajte a spravujte znalostné bázy s LiveAgent bez poplatkov a kreditnej karty." hreflang="sk-SK" onover-preload="1">Báza znalostí<div class="menu-item-description">Poskytujte možnosti samoobsluhy</div></a></li> </ul> </li> <li id="menu-item-169994" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169994"><a href="#" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Možnosti použitia</a> <ul class="sub-menu"> <li id="menu-item-170341" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-170341"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-business-solutions"></use></svg><a href="https://www.liveagent.sk/podnik/" title="Objavte, ako sa LiveAgent prispôsobuje rôznym obchodným modelom a zlepšuje zákaznícku podporu. Vyskúšajte bezplatnú 14 alebo 30-dňovú skúšobnú verziu bez potreby kreditnej karty a pridajte sa k spoločnostiam ako Huawei či BMW, ktoré už dôverujú tomuto softvéru. Preskúmajte, prečo je LiveAgent top voľbou pre agentúry, veľké podniky, startupy a ďalšie." hreflang="sk-SK" onover-preload="1">Riešenia pre podniky<div class="menu-item-description">Rôzne spoločnosti, rôzne riešenia</div></a></li> <li id="menu-item-170340" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-170340"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#shop"></use></svg><a href="https://www.liveagent.sk/odvetvie/" title="LiveAgent: Žiadny inštalačný poplatok, 24/7 podpora, vylepšite CX a skráťte čas odozvy. Začnite s 1 mesačnou skúšobnou verziou zdarma!" hreflang="sk-SK" onover-preload="1">Riešenia pre odvetvia<div class="menu-item-description">Prispôsobte LiveAgent svojmu odvetviu</div></a></li> <li id="menu-item-751146" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-751146"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="/uspesne-pribehy/" title="LiveAgent is a company that offers customer support portal, data migration, and product changes. They have various popular software, including phone systems and helpdesk software. The company also provides a blog, dictionary, academy, webinars, and cost calculator for customer assistance. LiveAgent provides contact information for their sales department, social media, and newsletter subscription. They are currently creating an information dashboard for their customers and are in the process of installing it." hreflang="sk-SK" onover-preload="1">Prípady použitia<div class="menu-item-description">Jeden produkt, mnoho scenárov použitia</div></a></li> </ul> </li> <li id="menu-item-169995" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169995"><a href="#" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Integrácie</a> <ul class="sub-menu"> <li id="menu-item-950150" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-950150"><a href="https://www.liveagent.com/integrations/whatsapp/" title="LiveAgent offers a WhatsApp integration that allows users to easily answer WhatsApp messages from their LiveAgent dashboard." hreflang="en-US" onover-preload="1">WhatsApp</a></li> <li id="menu-item-751147" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-751147"><a href="https://www.liveagent.com/integrations/wordpress/" title="Get your customer support to the next level on your Wordpress sites. Wordpress integration for LiveAgent allows you to place a chat button on your websites." hreflang="en-US" onover-preload="1">WordPress</a></li> <li id="menu-item-751148" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-751148"><a href="https://www.liveagent.com/integrations/prestashop/" title="Discover how to enhance your Prestashop eCommerce store with LiveAgent's seamless integration. Enjoy benefits like instant communication through live chat, efficient order tracking, and a comprehensive dashboard—all aimed at boosting customer satisfaction. Start your free trial today and join over 250,000 online stores leveraging Prestashop's open-source solutions." hreflang="en-US" onover-preload="1">Prestashop</a></li> <li id="menu-item-751149" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-751149"><a href="https://www.liveagent.com/integrations/magento/" title="Integrate Magento 2 into LiveAgent and increase your workflow. Tickets will keep track of customer orders and you can use a single platform." hreflang="en-US" onover-preload="1">Magento</a></li> <li id="menu-item-751150" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-751150"><a href="https://www.liveagent.com/integrations/shopify/" title="Discover seamless Shopify integration with LiveAgent to enhance your eCommerce store's customer support. Effortlessly set up live chat and phone support to boost customer engagement and satisfaction. Enjoy easy navigation, save time and money, and transform leads into loyal customers. Explore both native and Zapier integration options. Start your free trial today!" hreflang="en-US" onover-preload="1">Shopify</a></li> <li id="menu-item-751151" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-751151"><a href="https://www.liveagent.com/integrations/mailchimp/" title="A ticketing software can do much more with Mailchimp integration for LiveAgent. Mailchimp integration allows you to manage contacts from your help desk." hreflang="en-US" onover-preload="1">Mailchimp</a></li> <li id="menu-item-751152" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-751152"><a href="https://www.liveagent.com/integrations/pipedrive/" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US" onover-preload="1">Pipedrive</a></li> <li id="menu-item-751153" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-751153"><a href="https://www.liveagent.com/integrations/slack/" title="Integrate Slack with LiveAgent to enhance team collaboration and streamline customer service. Receive automatic notifications for ticket updates directly in Slack, ensuring you never miss an important message. Set up custom alerts and leverage seamless integration via native options or Zapier. Discover the power of combining Slack's real-time messaging with LiveAgent's customer support capabilities. Visit for a free trial and elevate your team's efficiency today!" hreflang="en-US" onover-preload="1">Slack</a></li> <li id="menu-item-169996" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-169996"><a href="/integracie/" title="Maximalizujte hodnotu svojho help desk softvéru s LiveAgent integráciami a zlepšite zákaznícku spokojnosť. Začnite teraz!" hreflang="sk-SK" onover-preload="1">Viac integrácií</a></li> </ul> </li> </ul> </li> <li id="menu-item-170017" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170017"><a href="#" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Zdroje</a> <ul class="sub-menu"> <li id="menu-item-169997" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-169997"><a href="#" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Vedomosti</a> <ul class="sub-menu"> <li id="menu-item-169998" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-169998"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="/akademia/" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK" onover-preload="1">Akadémia<div class="menu-item-description">Staňte sa expertom v oblasti zákazníckych služieb</div></a></li> <li id="menu-item-169999" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-169999"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="/sablony/" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK" onover-preload="1">Šablóny<div class="menu-item-description">Prispôsobiteľné šablóny pre každú príležitosť</div></a></li> <li id="menu-item-751156" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-751156"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="https://www.liveagent.com/checklists/" title="Explore LiveAgent's detailed checklists to streamline workflows and boost efficiency across call centers, customer service, HR, and marketing." hreflang="en-US" onover-preload="1">Kontrolné zoznamy<div class="menu-item-description">Ako správne postupovať</div></a></li> </ul> </li> <li id="menu-item-170010" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170010"><a href="#" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">sub</a> <ul class="sub-menu"> <li id="menu-item-170001" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-170001"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#pencil"></use></svg><a href="/blog/" title="Stay updated with the latest in customer service and help desk software on the LiveAgent blog. Discover tips for enhancing customer satisfaction and productivity with our top-rated, affordable solutions. Join our community and start your free trial today!" hreflang="sk-SK" onover-preload="1">Blog<div class="menu-item-description">Novinky o zákazníckom servise a produkte LiveAgent</div></a></li> <li id="menu-item-170002" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-170002"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="/slovnik-zakaznickej-podpory/" title="Získajte komplexný slovník zákazníckej podpory a začnite poskytovať vynikajúci servis s LiveAgent. Skúste 14-dňovú skúšobnú verziu!" hreflang="sk-SK" onover-preload="1">Slovník<div class="menu-item-description">Naučte sa terminológiu zákazníckeho servisu</div></a></li> <li id="menu-item-170003" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-170003"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="/adresar/" title="Explore LiveAgent directories for seamless customer support connections and integrations. Enhance your service with our top tools!" hreflang="sk-SK" onover-preload="1">Adresár<div class="menu-item-description">Komplexný zoznam kontaktov technickej podpory</div></a></li> </ul> </li> <li id="menu-item-170011" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170011"><a href="#" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">sub</a> <ul class="sub-menu"> <li id="menu-item-170026" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-170026"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.liveagent.sk/test-pisania/" title="Zvýšte rýchlosť písania s naším testom a zlepšite produktivitu. Otestujte svoje schopnosti a prekvapte zákazníkov bleskovými odpoveďami!" hreflang="sk-SK" onover-preload="1">Test písania<div class="menu-item-description">Zlepšite rýchlosť svojho písania</div></a></li> <li id="menu-item-868310" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-868310"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-reviews"></use></svg><a href="https://www.liveagent.com/reviews/" title="Find the best software for customer service with comprehensive reviews and feature tests. LiveAgent offers a variety of communication channels for your business. Accept our cookies and schedule a demo to learn more." hreflang="en-US" onover-preload="1">Recenzie<div class="menu-item-description">Pozrite si recenzie funkcií softvérov</div></a></li> <li id="menu-item-751157" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-751157"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portál podpory<div class="menu-item-description">Články Ako na to a návody</div></a></li> </ul> </li> <li id="menu-item-170019" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-170019"><a href="#" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Spoločnosť</a> <ul class="sub-menu"> <li id="menu-item-340012" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-340012"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="https://www.liveagent.sk/o-nas/o-liveagentovi/" title="LiveAgent poskytuje inovatívny help desk softvér pre zákaznícku podporu s viac ako 150M používateľmi a 40K firmami. Skúste zdarma!" hreflang="sk-SK" onover-preload="1">O nás<div class="menu-item-description">Spoznajte tím, ktorý stojí za produktom</div></a></li> <li id="menu-item-213983" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-213983"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.liveagent.sk/ocenenia/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Začnite 14-dňovú skúšobnú verziu zdarma a neskôr prejdite na jeden z platených plánov začínajúcich na 15$ / mesiac" hreflang="sk-SK" onover-preload="1">Ocenenia<div class="menu-item-description">Naše ocenenia a úspechy</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-170009" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-170009"><a href="/funkcie/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="sk-SK" onover-preload="1">Funkcie</a></li> <li id="menu-item-803049" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803049"><a href="/cennik/" title="Platené programy LiveAgent od 9 USD/mesačne. Získajte 2 mesiace zdarma s ročným účtovaním. Skúšobná verzia bez kreditky!" hreflang="sk-SK" onover-preload="1">Cenník</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--full" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"> <span>Bezplatná skúšobná verzia</span> </a> <a href="/prihlasenie/" class="Button Button--login" title="Prihláste sa do svojho LiveAgent účtu na našej stránke. Nemáte účet? Vytvorte si ho za menej než 60 sekúnd a pripojte sa k viac než 35,000 spoločnostiam, ktoré zlepšujú zákaznícky servis s LiveAgent. Využite funkcie ako kontaktné formuláre a organizujte pracovné postupy pomocou značiek." hreflang="sk-SK" onover-preload="1"> <span>Prihlásiť sa</span> <span class="tooltip">Prihlásiť sa</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/ukazka-softveru/" class="Button Button--outline" title="Naplánujte si bezplatnú ukážku softvéru LiveAgent a objavte, ako môže vášmu podnikaniu pomôcť zlepšiť zákaznícku spokojnosť a zvýšiť predaje. Personalizované demo vám ukáže funkcie a integrácie, pričom môžete pozvať až 100 kolegov. Začnite bez záväzkov a spoznajte výhody LiveAgenta ešte dnes!" hreflang="sk-SK" onover-preload="1"> <span>Demo</span> </a> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--full" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"> <span>Bezplatná skúšobná verzia</span> </a> <a href="/prihlasenie/" class="Button Button--login" title="Prihláste sa do svojho LiveAgent účtu na našej stránke. Nemáte účet? Vytvorte si ho za menej než 60 sekúnd a pripojte sa k viac než 35,000 spoločnostiam, ktoré zlepšujú zákaznícky servis s LiveAgent. Využite funkcie ako kontaktné formuláre a organizujte pracovné postupy pomocou značiek." hreflang="sk-SK" onover-preload="1"> <span>Prihlásiť sa</span> <span class="tooltip">Prihlásiť sa</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-sk" lang="sk"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Európa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Ázia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Blízky východ</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Európa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/software-za-kontakten-centar/" title="Многоканалният софтуер за телефонна централа LiveAgent дава на сътрудниците ви възможността да осигурят персонализирано обслужване на клиентите ви. Вижте новостите в клиентското обслужване сега." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/call-center-software/" title="Prozkoumejte výběr nejlepšího softwaru pro call centra na trhu. Vyberte si ideální software pro call centrum pro svůj web a zvedněte své služby zákazníkům až na Měsíc." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/call-center-software/" title="Udforsk et udvalg af den bedste callcentersoftware på markedet. Vælg den ideelle callcentersoftware til dit websted, og løft din kundeservice til månen." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/call-center-software/" title="Entdecken Sie eine Auswahl der besten Callcenter-Software auf dem Markt. Wählen Sie die ideale Callcenter-Software für Ihre Website aus und bringen Sie Ihren Kundenservice zum Mond." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/parim-konekeskuse-tarkvara/" title="Tutvuge parima kõnekeskuse tarkvara valikuga turul. Valige oma veebisaidi jaoks ideaalne kõnekeskuse tarkvara ja tõstke oma klienditeeninduse tase kuuni." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/software-centro-de-llamadas/" title="Explore una selección del mejor software de call center del mercado. Elija el software de call center ideal para su sitio web y eleve su servicio al cliente a la luna." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/logiciel-de-centre-dappel/" title="Le logiciel de centre d'appels omnicanal LiveAgent permet aux agents de fournir un service personnalisé à vos clients. Essayez dès maintenant une nouvelle expérience de support client." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/logismiko-tilefonikon-kentron/" title="Ανακαλύψτε το κορυφαίο λογισμικό τηλεφωνικών κέντρων για το 2024 με το LiveAgent! Απολαύστε κρυστάλλινους ήχους και πολυκαναλική υποστήριξη χωρίς την ανάγκη υλικού. Ξεκινήστε δωρεάν δοκιμή έως 30 ημέρες χωρίς πιστωτική κάρτα και παρέχετε αξιόπιστες, εξατομικευμένες υπηρεσίες στους πελάτες σας." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/softver-za-pozivni-centar/" title="Otkrijte vrhunski softver za pozivni centar s LiveAgentom bez troškova postavljanja i kreditne kartice. Uživajte u kristalno čistim zvukovima i naprednim značajkama, poput IVR-a i pametnog preusmjeravanja poziva. Isprobajte besplatno i unaprijedite korisničku podršku uz naš cloud-based sustav." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/call-center-software/" title="Scopri la selezione dei migliori software per call center presenti sul mercato. Scegli il software per call center ideale per il tuo sito web e porta il tuo servizio clienti sulla luna." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/zvanu-centra-programmatura/" title="Iepazīstieties ar labāko zvanu centra programmu izvēli tirgū. Izvēlieties savai mājaslapai ideālu zvanu centra programmatūru un paceliet klientu apkalpošanu līdz debesīm." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/skambusiu-centro-programine-iranga/" title="„LiveAgent“ omnikanalio skambučių centro programinė įranga suteikia agentams galimybę teikti individualizuotas paslaugas jūsų klientams. Išbandykite naują klientų aptarnavimo patirtį dabar." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/call-center-szoftver/" title="Fedezd fel a legjobb call center szoftvert 2024-ben a LiveAgent-tel! Élvezd a hardvermentes támogatást, kristálytiszta hangzást, és próbáld ki kockázatmentesen, beállítási díjak és bankkártya nélkül. Használd ki a 30 napos ingyenes próbaverziót, és tapasztald meg a személyre szabott ügyfélszolgálatot fejlett VoIP funkciókkal. Kezdd el most!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/callcenter-software/" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/ringesenterprogramvare/" title="Oppdag de 25 beste ringesenter-programvarene for 2024 med LiveAgent. Nyt krystallklar lyd, maskinvarefri støtte, og avanserte funksjoner som IVR, ACD og HD-videosamtaler. Få 24/7 kundeservice og en gratis prøveperiode uten kredittkort. Forbedre kommunikasjon og skap en sømløs kundereise med vår omnikanale skybaserte løsning. Start din gratis prøveperiode nå!" hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/najlepsze-oprogramowanie-call-center/" title="Oprogramowanie omnichannel do call center od LiveAgent umożliwia agentom spersonalizowaną obsługę klientów. Wypróbuj nowe doświadczenia w zakresie obsługi klienta już teraz." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/software-call-center/" title="Software-ul pentru call center omnicanal LiveAgent le permite agenților să ofere servicii personalizate pentru clienții dvs. Încercați acum noua experiență de asistență pentru clienți." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="Отличное обслуживание клиентов начинается с лучшего программного обеспечения для службы поддержки. Узнайте преимущества LiveAgent и начните использовать его всего за 5 минут." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </span> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/najboljsa-programska-oprema-za-klicni-center/" title="Večkanalna programska oprema klicnega centra LiveAgent omogoča agentom zagotavljanje prilagojenih storitev za vaše stranke. Preizkusite novo izkušnjo podpore strankam zdaj." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Ázia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/hujiao-zhongxin-ruanjian/" title="LiveAgent的全渠道呼叫中心软件能够让代理为您的客户提供个性化的服务。现在就试试全新的客户支持体验。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/call-center-software/" title="Pinalalakas ng LiveAgent omnichannel call center software ang kakayanan ng agents na magbigay ng personalized service sa customers ninyo. Subukan ang bagong customer support experience ngayon din." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/phan-mem-tong-dai-cuoc-goi-tot-nhat/" title="Cùng tìm hiểu bộ phần mềm tổng đài cuộc gọi tốt nhất trên thị trường. Lựa chọn phần mềm tổng đài lý tưởng cho website của bạn cũng như nâng cao chất lượng dịch vụ khách hàng." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Blízky východ</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/call-center-software/" title="استكشف مجموعة مختارة من أفضل برامج مركز الاتصال في السوق. واختر برنامج مركز الاتصال المثالي لموقعك على الإنترنت وارفع خدمة العملاء إلى أعلى المستويات." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/call-center-software/" title="Explore a selection of the best call center software on the market. Choose the ideal call center software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/software-de-call-center/" title="Descubra o LiveAgent, o melhor software de call center de 2024, com suporte omnicanal e recursos avançados como IVR e videochamadas HD. Experimente gratuitamente por 14 ou 30 dias sem necessidade de cartão de crédito. Dê a seus clientes um atendimento personalizado e eficiente com soluções VoIP e suporte 24/7. Desfrute de uma comunicação clara e envolvente, e eleve a qualidade das interações com seus clientes." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Skopírované!"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/FeaturesTable-New" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/FeaturesTable-New.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/BlockVideo" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/BlockVideo.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/Boxes" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/Boxes.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/BoxesStars" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/BoxesStars.min.css?ver=1.25.53"> <link rel="stylesheet" id="components/BlockSwitcher" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/components/BlockSwitcher.min.css?ver=1.25.53"> <div data-elementor-type="wp-page" data-elementor-id="929463" class="elementor elementor-929463 elementor-653288" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-282ea944 heroBanner heroBanner--callCenter elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="282ea944" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6ac17078 wrapper" data-id="6ac17078" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-43968dd8 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="43968dd8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4fb908b2 heroBanner__content" data-id="4fb908b2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-26860304 heroBanner__content__title elementor-widget elementor-widget-heading" data-id="26860304" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default" id="h-softv-r-call-centra"> Softvér <span class="highlight-gradient">call centra</span></h1> </div> </div> <div class="elementor-element elementor-element-2263621a heroBanner__content__subtitle elementor-widget elementor-widget-text-editor" data-id="2263621a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-vychutnajte-si-kritovo-ist-zvuky-a-bezhardvrov-podporu">Vychutnajte si krištáľovo čisté zvuky a <br>bezhardvérovú podporu.</h3> </div> </div> <div class="elementor-element elementor-element-296f7124 heroBanner__content__footer elementor-widget elementor-widget-html" data-id="296f7124" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <ul class="no-cc urlslab-skip-all"> <li>✓ Žiadny poplatok za nastavenie </li> <li>✓ Zákaznícka podpora 24/7 </li> <br> <li>✓ Nevyžadujeme kreditné karty </li> <li>✓ Možnosť zrušenia kedykoľvek</li> </ul> <div class="heroBanner__content__footer__cta"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--full" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"> <span>Začnite ZDARMA</span> </a> <div class="info__under__button"> <span><strong>30 dní </strong>/ firemný e-mail</span> <span><strong>14 dní </strong>/ bezplatný e-mail</span> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7a9919e3 heroBanner__image" data-id="7a9919e3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1136a473 urlslab-skip-lazy urlslab-min-width-768 elementor-widget elementor-widget-image" data-id="1136a473" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source srcset="https://www.liveagent.sk/wp/urlslab-download/40d77f8f832a574b6f0df3d91cddec40/heroBanneer-img-call-center-1.jpg.webp 900w, https://www.liveagent.sk/wp/urlslab-download/f1896e8e47120124a544eb9dd32ad2ef/heroBanneer-img-call-center-1-300x300.jpg.webp 300w, https://www.liveagent.sk/wp/urlslab-download/af8666b13ae58c4c061f8ac9c5b46956/heroBanneer-img-call-center-1-150x150.jpg.webp 150w, https://www.liveagent.sk/wp/urlslab-download/ea746666cc5e029efd917279901b8f4a/heroBanneer-img-call-center-1-768x768.jpg.webp 768w, https://www.liveagent.sk/wp/urlslab-download/411eea2e24023fc88dd82343f6e39b88/heroBanneer-img-call-center-1-50x50.jpg.webp 50w, https://www.liveagent.sk/wp/urlslab-download/82a150d34052a366bce4cd6cbb295140/heroBanneer-img-call-center-1-25x25.jpg.webp 25w, https://www.liveagent.sk/wp/urlslab-download/c709a6fcd6008ee3aa4be9ee8f9687aa/heroBanneer-img-call-center-1-380x380.jpg.webp 380w, https://www.liveagent.sk/wp/urlslab-download/e3ff0c284c7d4066028379b298741463/heroBanneer-img-call-center-1-335x335.jpg.webp 335w, 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https://www.liveagent.sk/wp/urlslab-download/d605375501dc81171998a15b2353b3e8/heroBanneer-img-call-center-1-768x768.jpg 768w, https://www.liveagent.sk/wp/urlslab-download/32bca655a606635abd52fc762db74dfb/heroBanneer-img-call-center-1-50x50.jpg 50w, https://www.liveagent.sk/wp/urlslab-download/ce350f7e17de93f88d5abe6f7315547c/heroBanneer-img-call-center-1-25x25.jpg 25w, https://www.liveagent.sk/wp/urlslab-download/959954608f27c182805bac8cd6ae9d80/heroBanneer-img-call-center-1-380x380.jpg 380w, https://www.liveagent.sk/wp/urlslab-download/9722851e0dae589cf03a41cdd558386d/heroBanneer-img-call-center-1-335x335.jpg 335w, https://www.liveagent.sk/wp/urlslab-download/9e21cac4ae0434a582f28ff4acad4588/heroBanneer-img-call-center-1-400x400.jpg 400w, https://www.liveagent.sk/wp/urlslab-download/c9c69ce8ca4813d17675565f87327be0/heroBanneer-img-call-center-1-185x185.jpg 185w, https://www.liveagent.sk/wp/urlslab-download/34eb0ce61cfd04e716ee39201e7b1362/heroBanneer-img-call-center-1-110x110.jpg 110w, https://www.liveagent.sk/wp/urlslab-download/f1127dabb535680e6d625cace64ad23a/heroBanneer-img-call-center-1-485x485.jpg 485w" sizes="(max-width: 900px) 100vw, 900px"></source><source srcset="https://www.liveagent.sk/wp/urlslab-download/40d77f8f832a574b6f0df3d91cddec40/heroBanneer-img-call-center-1.jpg.webp" type="image/webp"></source><img fetchpriority="high" decoding="async" width="900" height="900" src="https://www.liveagent.sk/wp/urlslab-download/4b4040391361a2e0e688068b0619a363/heroBanneer-img-call-center-1.jpg" class="attachment-full size-full wp-image-867413" alt="" urlslab-id="28"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-89baaf5 Logos elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="89baaf5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> 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src="https://www.liveagent.sk/wp/urlslab-download/56111a20c87703407dfda8e7d4010a38/logo-esky-color.svg" class="urlslab-skip-lazy wp-post-image" alt="eSky logo" urlslab-id="33"> </div> <div class="Clients__item"> <img decoding="async" width="75" height="25" src="https://www.liveagent.sk/wp/urlslab-download/e3114a0db9f2574fe8fcac0788896f49/slido_green.svg" class="urlslab-skip-lazy wp-post-image" alt="Slido green logo" urlslab-id="34"> </div> </div> <link rel="stylesheet" id="shortcodes/Clients" type="text/css" media="all" href="https://www.liveagent.sk/app/themes/liveagent/assets/dist/shortcodes/Clients.min.css?ver=1.25.53"> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-5d09eb65 elementor-section-full_width Block Block--background Block--elements Block--redesign elementor-section-height-default elementor-section-height-default" data-id="5d09eb65" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-836766a wrapper" data-id="836766a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-5d5b0ba elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5d5b0ba" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5fcb210c" data-id="5fcb210c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-41fbeb12 elementor-widget elementor-widget-heading" data-id="41fbeb12" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-v-kompletne-vybaven-softvr-call-centra-ak">Váš kompletne vybavený softvér call centra čaká</h2> </div> </div> <div class="elementor-element elementor-element-82007e elementor-widget elementor-widget-text-editor" data-id="82007e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400;">Spojte sa so svojimi zákazníkmi bez námahy vo všetkých kanáloch. LiveAgent, viackanálový cloudový softvér call centra je všetko, čo kedy budete potrebovať na poskytovanie spoľahlivých a prispôsobených služieb svojim zákazníkom.</span></p><p><span style="font-weight: 400;">Náš telefónny systém VoIP (Voice over Internet Protocol) pre call centrá je vybavený pokročilými funkciami, ako sú IVR, požiadavky na spätné volanie, <a href="https://www.liveagent.dk/kundesupport-ordliste/what-is-acd-in-call-center/" title="Hvad er automatisk opkaldsdistribution, og hvordan fungerer det? Forstå dybdegående forklaringer fra professionelle fra LiveAgent." hreflang="da-DK" onover-preload="1">ACD</a>, inteligentné smerovanie hovorov, prepojovanie hovorov, neobmedzené nahrávanie hovorov a videohovory v HD rozlíšení – a to je len začiatok.</span></p> </div> </div> <div class="elementor-element elementor-element-42a5f55b elementor-widget elementor-widget-shortcode" data-id="42a5f55b" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="AwardsSmall"> <ul class="AwardsSmall__list flex"> <li class="AwardsSmall__item post-284951 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2021-sk"> <a href="https://www.trustradius.com/products/liveagent/reviews" target="_blank" title="Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more." hreflang="en-US"><picture><source srcset="https://www.liveagent.sk/wp/urlslab-download/9ded7d5db3b241a809ce120588d02c01/trustradius-top-rated-help-desk-software-2021-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.sk/wp/urlslab-download/a50c52af5a28c3d818538837dfb22ef9/trustradius-top-rated-help-desk-software-2021-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="" urlslab-id="35"></picture></a> </li> <li class="AwardsSmall__item post-284954 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2021-sk"> <a href="https://www.softwareadvice.com/crm/real-estate-crm-comparison/#frontrunners" target="_blank" title="Crm - Real Estate Crm Comparison"><picture><source srcset="https://www.liveagent.sk/wp/urlslab-download/13e4e7336a2797f82a351369d5f75279/SoftwareAdvice_FrontRunners_2021_Real_Estate_LiveAgent-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.sk/wp/urlslab-download/4791518aaade0973f41a4f06e21fe57f/SoftwareAdvice_FrontRunners_2021_Real_Estate_LiveAgent-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="Badge for front runner in real estate CRM software" urlslab-id="36"></picture></a> </li> <li class="AwardsSmall__item post-284955 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2021-sk"> <a href="https://betteralternative.co/zendesk-alternatives-competitors/#-10---live-agent--" target="_blank" title="Discover 13 top Zendesk alternatives for 2024, featuring free trials and flexible pricing. Perfect for startups and solopreneurs!" hreflang="en-US"><picture><source srcset="https://www.liveagent.sk/wp/urlslab-download/331c16456af23235c00add1dc20f65ff/better-alternative-top-performer-2021-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.sk/wp/urlslab-download/efe695e667f27c08cc3756ee9cbeb47a/better-alternative-top-performer-2021-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="" urlslab-id="37"></picture></a> </li> <li class="AwardsSmall__item post-170368 ms_awards type-ms_awards status-publish has-post-thumbnail hentry ms_awards_years-2020-sk"> <a href="https://www.getapp.com/it-communications-software/telephony/category-leaders/" target="_blank" title="It Communications Software - Telephony - Category Leaders"><picture><source srcset="https://www.liveagent.sk/wp/urlslab-download/a6398ebc29151cc1bfcba019a10d4a8a/getapp-leader-in-telephony-software-2020-380x260.png.webp" type="image/webp"></source><img decoding="async" width="380" height="260" src="https://www.liveagent.sk/wp/urlslab-download/ea6f42ab9a693696ed8a465992f19922/getapp-leader-in-telephony-software-2020-380x260.png" class="urlslab-skip-lazy wp-post-image" alt="getapp líder v oblasti telefónneho softvéru" urlslab-id="38"></picture></a> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4bcbd89d" data-id="4bcbd89d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-20c53873 elementor-widget elementor-widget-shortcode" data-id="20c53873" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <link rel="stylesheet" id="components/Signup" type="text/css" media="all" 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transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"> </div> <span>Vytvorte si účet zdarma</span> </button> <div class="Signup__form__terms"> <p>Registrovaním sa prijímam <a title="VOP" href="/podmienky-a-ustanovenia/" hreflang="sk-SK" onover-preload="1">VOP</a> a <a title="Zásady ochrany osobných údajov" href="/privacy-policy/" hreflang="sk-SK" onover-preload="1">Zásady ochrany osobných údajov</a>.</p> </div> </div> </form> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-60e47c3c elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="60e47c3c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b9055a0 wrapper" data-id="5b9055a0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-52ed90bd elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="52ed90bd" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4cca124f Block--video Block--video__vertical" data-id="4cca124f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-393e85b0 videoTitle elementor-widget elementor-widget-text-editor" data-id="393e85b0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-call-centrum-softvr-vo-vaom-helpdesku">Call centrum softvér vo vašom helpdesku</h3><p>00:00 / 02:02</p> </div> </div> <div class="elementor-element elementor-element-6c838e9 elementor-widget elementor-widget-video" data-id="6c838e9" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/www.youtube.com\/watch?v=BZtDNkvb2a8","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/BZtDNkvb2a8\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.liveagent.sk/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="BZtDNkvb2a8"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">LiveAgent Call center software in your helpdesk | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M123S</strong><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c8bf5b02060c58d7c1b0b7a43301374d/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.sk/wp/urlslab-download/ab62246fd64ecad244167935da419894/hqdefault.jpg" alt="Youtube video: LiveAgent Call center software in your helpdesk" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="40"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:50:22+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Call center software in your helpdesk"><meta itemprop="description" content="All your favorite cloud call center features are now built into your LiveAgent helpdesk. Unlimited voice recording storage | Inbound and Outbound calling | Customized greetings & IVR | Attended transfers & Clever call routing https://www.liveagent.com/call-center-software"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/BZtDNkvb2a8/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=BZtDNkvb2a8"><link itemprop="embedUrl" content="https://www.youtube.com/embed/BZtDNkvb2a8"><meta itemprop="duration" content="P0Y0M0DT0H0M123S"><meta itemprop="uploadDate" content="2024-10-14T06:50:22+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/04/callcenter_whatis_video_img.jpg"> </div> </div> </div> </div> <div class="elementor-element elementor-element-26964574 elementor-widget elementor-widget-heading" data-id="26964574" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-o-je-call-centrum-softvr">Čo je call centrum softvér?</h2> </div> </div> <div class="elementor-element elementor-element-63f335c6 elementor-widget elementor-widget-text-editor" data-id="63f335c6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Softvérové riešenia pre call centrá sú systémy, ktoré umožňujú agentom call centier spracovávať prichádzajúce a odchádzajúce hovory. Tieto riešenia sú ideálne na osobnejšie riadenie vzťahov so zákazníkmi a na poskytovanie rýchlej zákazníckej podpory.</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3e5a420c Block--video Block--video__vertical" data-id="3e5a420c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6d1ee551 videoTitle elementor-widget elementor-widget-text-editor" data-id="6d1ee551" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h3 id="h-demo-softvru-call-centra">Demo softvéru call centra</h3><p>00:00 / 04:39</p> </div> </div> <div class="elementor-element elementor-element-4221cb98 elementor-widget elementor-widget-video" data-id="4221cb98" data-element_type="widget" data-settings='{"youtube_url":"https:\/\/youtu.be\/SyvXUDe3g6A","show_image_overlay":"yes","image_overlay":{"url":"https:\/\/i.ytimg.com\/vi\/SyvXUDe3g6A\/sddefault.jpg"},"video_type":"youtube"}' data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video urlslab_yt"><div class="youtube_urlslab_loader youtube_urlslab_loader--elementor" data-ytid="SyvXUDe3g6A"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">Call Center Software Demo LiveAgent | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M279S</strong><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/0700e0f8649f0e20f7e152fd1fb40949/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.sk/wp/urlslab-download/ccf6c7072e32363b8fcf8a65a924e778/hqdefault.jpg" alt="Youtube video: Call Center Software Demo LiveAgent" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="41"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:31+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="Call Center Software Demo LiveAgent"><meta itemprop="description" content="LiveAgent's call center software enables users to create virtual, browser-based, inbound, and outbound call center. As a part of the solution, users can create complex IVR trees and request callbacks. All calls are recorded and stored inside tickets so you can playback each conversation at a later time. Users can connect an unlimited amount of phone numbers and devices with LiveAgent. There are no extra per-minute charges. LiveAgent's call center solution is the ideal tool for remote teams of all sizes. The software fosters collaboration in teams and supports internal calls as well as internal chats. Quick Help Desk Software Video: https://youtu.be/8BGETbM52io Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/SyvXUDe3g6A/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=SyvXUDe3g6A"><link itemprop="embedUrl" content="https://www.youtube.com/embed/SyvXUDe3g6A"><meta itemprop="duration" content="P0Y0M0DT0H0M279S"><meta itemprop="uploadDate" content="2024-10-14T06:14:31+00:00"></div></div></div> <div class="elementor-custom-embed-image-overlay" style="" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2022/04/callcenter_try_video_img.jpg"> </div> </div> </div> </div> <div class="elementor-element elementor-element-6dbe8061 elementor-widget elementor-widget-heading" data-id="6dbe8061" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-preskmajte-n-softvr-call-centra">Preskúmajte náš softvér call centra</h2> </div> </div> <div class="elementor-element elementor-element-4191dee6 elementor-widget elementor-widget-text-editor" data-id="4191dee6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Vyskúšajte si naše kľúčové funkcie pomocou bezplatnej skúšobnej verzie LiveAgenta a zistite, aké to je poskytovať profesionálne služby s naším riešením. Pozrite sa, aké ľahké je zriadiť call centrum, pridať čísla VoIP alebo nakonfigurovať IVR pomocou nášho výkonného nástroja.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-a865eca Block Block--redesign Block--switcher elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a865eca" data-element_type="section" data-settings='{"background_background":"classic"}'> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-636566bf wrapper__wide no-padding" data-id="636566bf" data-element_type="column" data-settings='{"background_background":"classic"}'> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-4670991b elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4670991b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4ac28fe2 visible" data-id="4ac28fe2" data-element_type="column" data-targetid="switcher_image--support"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-31285f3a elementor-widget elementor-widget-image" data-id="31285f3a" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="147" height="35" class="attachment-full size-full wp-image-675643" alt="" data-src="https://www.liveagent.sk/wp/urlslab-download/cdbc07531c8a00beb62a11f7b05afc22/lets_call.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"> </div> </div> <div class="elementor-element elementor-element-782940f7 elementor-widget elementor-widget-heading" data-id="782940f7" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-poskytnite-svojim-agentom-tkontaktnho-centra-tie-sprvne-nstroje-pomocou-liveagenta">Poskytnite svojim <span class="highlight-gradient">agentom</span> tkontaktného centra tie správne nástroje pomocou LiveAgenta</h2> </div> </div> <div class="elementor-element elementor-element-1742ebed elementor-widget elementor-widget-text-editor" data-id="1742ebed" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Pozrite sa, ako môže LiveAgent zlepšiť komunikáciu s vašimi zákazníkmi a vytvoriť skvelú skúsenosť s agentom. Naše flexibilné riešenie funguje hladko, takže sa môžete sústrediť na to, aby boli vaši zákazníci spokojní.</p> </div> </div> <div class="elementor-element elementor-element-7c6787b7 elementor-widget elementor-widget-text-editor" data-id="7c6787b7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Čo získajú vaši agenti kontaktného centra:</strong></p> </div> </div> <div class="elementor-element elementor-element-37a16d8 checklist elementor-widget elementor-widget-text-editor" data-id="37a16d8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Vyššia rýchlosť riešenia problémov citlivých na čas</li><li>Monitorovanie v reálnom čase a metriky call centra</li><li>Viac konverzačných kanálov v jednom rozhraní</li></ul> </div> </div> <div class="elementor-element elementor-element-39bc1dcf elementor-widget elementor-widget-html" data-id="39bc1dcf" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--full" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"><span>Začnite bezplatnú skúšobnú verziu</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-e49438c hidden" data-id="e49438c" data-element_type="column" data-targetid="switcher_image--customer"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7582dc9 elementor-widget elementor-widget-image" data-id="7582dc9" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="147" height="35" class="attachment-full size-full wp-image-675643" alt="" data-src="https://www.liveagent.sk/wp/urlslab-download/cdbc07531c8a00beb62a11f7b05afc22/lets_call.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"> </div> </div> <div class="elementor-element elementor-element-e88b06f elementor-widget elementor-widget-heading" data-id="e88b06f" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-vytvorte-si-personalizovan-zkazncke-sksenosti-pomocou-liveagenta">Vytvorte si personalizované <span class="highlight-gradient">zákaznícke</span> skúsenosti pomocou LiveAgenta</h2> </div> </div> <div class="elementor-element elementor-element-9454f81 elementor-widget elementor-widget-text-editor" data-id="9454f81" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Náš nástroj kontaktného centra vám môže pomôcť vytvoriť najlepšiu platformu na zapojenie zákazníkov a pomôcť vám zvýšiť lojalitu zákazníkov. Ukážte svojim zákazníkom úžasnú podporu s naším riešením help desku a rýchlo riešte časovo náročné problémy.</p> </div> </div> <div class="elementor-element elementor-element-bbd6b38 elementor-widget elementor-widget-text-editor" data-id="bbd6b38" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Prekonajte očakávania zákazníkov</strong></p> </div> </div> <div class="elementor-element elementor-element-b5da493 checklist elementor-widget elementor-widget-text-editor" data-id="b5da493" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Vytvárajte pre zákazníkov personalizované zážitky</li><li>Zlepšite kvalitu interakcií so zákazníkmi</li><li>Poskytnite bezproblémovú cestu zákazníka</li></ul> </div> </div> <div class="elementor-element elementor-element-5192b6b elementor-widget elementor-widget-html" data-id="5192b6b" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--full" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"><span>Začnite bezplatnú skúšobnú verziu</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-3206e52d" data-id="3206e52d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-49d47181 elementor-widget elementor-widget-html" data-id="49d47181" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <input class="switcher__input" type="radio" id="support" name="switcher" checked> <input class="switcher__input" type="radio" id="customer" name="switcher"> <div class="switcher"> <label for="support" data-target="switcher_image--support" class="active">Pohľad tímu podpory</label> <div class="switcher__switch"></div> <label for="customer" data-target="switcher_image--customer">Pohľad zákazníka</label> </div> </div> </div> <div class="elementor-element elementor-element-337e3e14 visible switcher__image switcher_image--support elementor-widget elementor-widget-image" data-id="337e3e14" data-element_type="widget" data-targetid="switcher_image--support" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/cccfbd286b163951247cd75fa0c247c6/callcenter_switcher_support.png.webp 1768w, https://www.liveagent.sk/wp/urlslab-download/f664f140ba4dd83f87aba909f0ebe614/callcenter_switcher_support-300x223.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/9c6361f82fb7de066f5ce7596719c227/callcenter_switcher_support-1024x762.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/c32356dcb670fc08bb2cd0cc43a02758/callcenter_switcher_support-768x572.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/ac42fa7ae4d2678f34a43f032a8bf8db/callcenter_switcher_support-67x50.png.webp 67w, https://www.liveagent.sk/wp/urlslab-download/b2178179b6045b5e2d7e7d56633c17cd/callcenter_switcher_support-34x25.png.webp 34w, https://www.liveagent.sk/wp/urlslab-download/20778f2271b456c381254b9fea78d68d/callcenter_switcher_support-450x335.png.webp 450w, https://www.liveagent.sk/wp/urlslab-download/c16ede20dbe862535e4b9b8e47f7f0f3/callcenter_switcher_support-537x400.png.webp 537w, https://www.liveagent.sk/wp/urlslab-download/e5d1243eb717b8919ed142285ddcdcac/callcenter_switcher_support-185x138.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/d801a1c67e1d424cf1942d248907ecdd/callcenter_switcher_support-110x82.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/f34dba9371864cc61e315f987b1fe031/callcenter_switcher_support-485x361.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1768px) 100vw, 1768px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/fec820f37564eeb1b933e8a3d1a71e17/callcenter_switcher_support.png 1768w, https://www.liveagent.sk/wp/urlslab-download/c777cecbec154a23ea9984fa6ed9b45b/callcenter_switcher_support-300x223.png 300w, https://www.liveagent.sk/wp/urlslab-download/a43d4bb21601bd5a7c5a2451289ecccd/callcenter_switcher_support-1024x762.png 1024w, https://www.liveagent.sk/wp/urlslab-download/918a969656a825b4cd1acb8df7526ef9/callcenter_switcher_support-768x572.png 768w, https://www.liveagent.sk/wp/urlslab-download/05ac6e21b30b61dabc2ff83b6a1eaff8/callcenter_switcher_support-67x50.png 67w, https://www.liveagent.sk/wp/urlslab-download/5abdfde77f38de0ac3fd4d293c453818/callcenter_switcher_support-34x25.png 34w, https://www.liveagent.sk/wp/urlslab-download/9f5859da8dbb316ce5182f668b15fe82/callcenter_switcher_support-450x335.png 450w, https://www.liveagent.sk/wp/urlslab-download/b94644065db6a5e830d2b47d673a2346/callcenter_switcher_support-537x400.png 537w, https://www.liveagent.sk/wp/urlslab-download/8372b237801ee50367620ad69e5c77ba/callcenter_switcher_support-185x138.png 185w, https://www.liveagent.sk/wp/urlslab-download/b833ad2cf7aa70f9cf795e3f2ff96c38/callcenter_switcher_support-110x82.png 110w, https://www.liveagent.sk/wp/urlslab-download/be29b116f64e68c3fd6b5fd25f8a24b8/callcenter_switcher_support-485x361.png 485w" urlslab-lazy="yes" sizes="(max-width: 1768px) 100vw, 1768px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/cccfbd286b163951247cd75fa0c247c6/callcenter_switcher_support.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1768" height="1316" class="attachment-full size-full wp-image-653431" alt="LiveAgent call center support" data-src="https://www.liveagent.sk/wp/urlslab-download/fec820f37564eeb1b933e8a3d1a71e17/callcenter_switcher_support.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"></picture> </div> </div> <div class="elementor-element elementor-element-410f4506 hidden switcher__image switcher_image--customer elementor-widget elementor-widget-image" data-id="410f4506" data-element_type="widget" data-targetid="switcher_image--customer" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/43452b92bacd714c06f27561fa3a8b64/call-center-customer-view.png.webp 884w, https://www.liveagent.sk/wp/urlslab-download/93a38a85c730f247d92d4c2182676de6/call-center-customer-view-300x223.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/d65bbaa1d9c05717a0b38f778d02590a/call-center-customer-view-768x572.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/dbedce5c69b55792f1392a2bb8bf86dc/call-center-customer-view-67x50.png.webp 67w, https://www.liveagent.sk/wp/urlslab-download/8b04c6e1ca5f190bdfae1b70c691de18/call-center-customer-view-34x25.png.webp 34w, https://www.liveagent.sk/wp/urlslab-download/58238963d92402d8e9e6a0c8bd1fe06b/call-center-customer-view-450x335.png.webp 450w, https://www.liveagent.sk/wp/urlslab-download/52114508665f292d5f0b01dae4fd3c9a/call-center-customer-view-537x400.png.webp 537w, https://www.liveagent.sk/wp/urlslab-download/77830a63c336135de6c1aee6fecc9a39/call-center-customer-view-185x138.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/d9c5e60f5fb471f69b8c04a0e0e93faa/call-center-customer-view-110x82.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/2c96e9dce955a1ffa4ff7f488a478ea6/call-center-customer-view-485x361.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 884px) 100vw, 884px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/88ab86d02eb3253861d0385e794ced2f/call-center-customer-view.png 884w, https://www.liveagent.sk/wp/urlslab-download/f1fa09714f3e3fa21bccc02584041091/call-center-customer-view-300x223.png 300w, https://www.liveagent.sk/wp/urlslab-download/c3bfd5df7a52d5bfe4f2339b843a8163/call-center-customer-view-768x572.png 768w, https://www.liveagent.sk/wp/urlslab-download/dd3352dbb1c39f0ce7149591f256847f/call-center-customer-view-67x50.png 67w, https://www.liveagent.sk/wp/urlslab-download/1d2036f06d31f30fac28bceba74e65a1/call-center-customer-view-34x25.png 34w, https://www.liveagent.sk/wp/urlslab-download/16d57099231ade8b4c3a71c0ada674a6/call-center-customer-view-450x335.png 450w, https://www.liveagent.sk/wp/urlslab-download/5a97f06831ad835dd86c671f7fada4bd/call-center-customer-view-537x400.png 537w, https://www.liveagent.sk/wp/urlslab-download/1bc90fe1ff7a63b562f148c39b72b420/call-center-customer-view-185x138.png 185w, https://www.liveagent.sk/wp/urlslab-download/6a4ccaba193109eb6581fc8f37bb9571/call-center-customer-view-110x82.png 110w, https://www.liveagent.sk/wp/urlslab-download/409136388d19d0de23de4c7af1669117/call-center-customer-view-485x361.png 485w" urlslab-lazy="yes" sizes="(max-width: 884px) 100vw, 884px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/43452b92bacd714c06f27561fa3a8b64/call-center-customer-view.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="884" height="658" class="attachment-full size-full wp-image-886469" alt="LiveAgent's call center from customre's view" data-src="https://www.liveagent.sk/wp/urlslab-download/88ab86d02eb3253861d0385e794ced2f/call-center-customer-view.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="45"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-104fffd4 elementor-section-full_width HorizontalTabs Box elementor-section-height-default elementor-section-height-default" data-id="104fffd4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5aa1e658 wrapper" data-id="5aa1e658" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-16204fae elementor-widget elementor-widget-heading" data-id="16204fae" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-kompletn-prehad-o-rieen-vho-call-centra">Kompletný prehľad o riešení vášho call centra</h2> </div> </div> <div class="elementor-element elementor-element-22d52c18 elementor-widget elementor-widget-text-editor" data-id="22d52c18" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Ľahko spravujte prevádzku centra zákazníckej podpory vďaka nášmu komplexnému riešeniu. Dostaňte produktivitu svojho call centra na najvyššiu úroveň a zlepšite kvalitu interakcií so zákazníkmi pomocou LiveAgenta.</p> </div> </div> <div class="elementor-element elementor-element-15964564 elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs" data-id="15964564" data-element_type="widget" data-widget_type="tabs.default"> <div class="elementor-widget-container"> <div class="elementor-tabs"> <div class="elementor-tabs-wrapper" role="tablist"> <div id="elementor-tab-title-3621" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-3621" aria-expanded="false">Čísla</div> <div id="elementor-tab-title-3622" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3622" aria-expanded="false">Zariadenia pre volanie</div> <div id="elementor-tab-title-3623" class="elementor-tab-title elementor-tab-desktop-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3623" aria-expanded="false">História hovorov</div> </div> <div class="elementor-tabs-content-wrapper" role="tablist" aria-orientation="vertical"> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="true" data-tab="1" role="tab" tabindex="0" aria-controls="elementor-tab-content-3621" aria-expanded="false">Čísla</div> <div id="elementor-tab-content-3621" class="elementor-tab-content elementor-clearfix" data-tab="1" role="tabpanel" aria-labelledby="elementor-tab-title-3621" tabindex="0" hidden="false"><p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/a94ff0e92b0f691e9f397ff8b6aae36e/callcenter_numbers-scaled.jpg.webp 2560w, https://www.liveagent.sk/wp/urlslab-download/51a1e04ddc3dc8db0f4456fd00f4a979/callcenter_numbers-300x184.jpg.webp 300w, https://www.liveagent.sk/wp/urlslab-download/a1ed953e707b7f483e1376bf7f151b82/callcenter_numbers-1024x628.jpg.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/7346ffe8d1a737291b1219b8121dc963/callcenter_numbers-768x471.jpg.webp 768w, https://www.liveagent.sk/wp/urlslab-download/0b0e71933787c078d7bd41c54330dd6b/callcenter_numbers-82x50.jpg.webp 82w, https://www.liveagent.sk/wp/urlslab-download/4e6e8d19d6089f16f0cf960f553241d6/callcenter_numbers-41x25.jpg.webp 41w, https://www.liveagent.sk/wp/urlslab-download/71d9c441a19d8b9b085b2a5c641ce9a7/callcenter_numbers-546x335.jpg.webp 546w, https://www.liveagent.sk/wp/urlslab-download/0ea5c335ea27c7cfd69665beb9f4b95d/callcenter_numbers-652x400.jpg.webp 652w, https://www.liveagent.sk/wp/urlslab-download/6f3f4bc07a2ce073a12a9d17db7a5871/callcenter_numbers-185x113.jpg.webp 185w, https://www.liveagent.sk/wp/urlslab-download/3e3de17e76f62e9f6d7f1f918c78bcf9/callcenter_numbers-110x67.jpg.webp 110w, https://www.liveagent.sk/wp/urlslab-download/9298539877feaad7bb0e2f2c06b3cc62/callcenter_numbers-485x297.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/b251a2b82e885f966ffe292ca63d0c7c/callcenter_numbers-scaled.jpg 2560w, https://www.liveagent.sk/wp/urlslab-download/3551bd835708c2b1347133d3559476ed/callcenter_numbers-300x184.jpg 300w, https://www.liveagent.sk/wp/urlslab-download/1250d39caeb7dd5491e2d3214537c774/callcenter_numbers-1024x628.jpg 1024w, https://www.liveagent.sk/wp/urlslab-download/1575b1c858f62fc8500545dd6be8ea7e/callcenter_numbers-768x471.jpg 768w, https://www.liveagent.sk/wp/urlslab-download/32391a043784052a3f3ef31897c0af7b/callcenter_numbers-82x50.jpg 82w, https://www.liveagent.sk/wp/urlslab-download/a54f9a7c75b449fb53d94df69162537e/callcenter_numbers-41x25.jpg 41w, https://www.liveagent.sk/wp/urlslab-download/63a0f26b2304a5f8372b7421b6239a93/callcenter_numbers-546x335.jpg 546w, https://www.liveagent.sk/wp/urlslab-download/af6c11bc3c9265b4b27e19eab17ebb38/callcenter_numbers-652x400.jpg 652w, https://www.liveagent.sk/wp/urlslab-download/21c28f80f263f9dd6ad3aaeb7d74b861/callcenter_numbers-185x113.jpg 185w, https://www.liveagent.sk/wp/urlslab-download/d414c4e24c4f0b929f787c9bc2ad0d73/callcenter_numbers-110x67.jpg 110w, https://www.liveagent.sk/wp/urlslab-download/9b48a4e042b9bf8c24eb9fdb9f0bc6e2/callcenter_numbers-485x297.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/a94ff0e92b0f691e9f397ff8b6aae36e/callcenter_numbers-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-653518 size-full" alt="" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/b251a2b82e885f966ffe292ca63d0c7c/callcenter_numbers-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="46"></picture></p> </div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="2" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3622" aria-expanded="false">Zariadenia pre volanie</div> <div id="elementor-tab-content-3622" class="elementor-tab-content elementor-clearfix" data-tab="2" role="tabpanel" aria-labelledby="elementor-tab-title-3622" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/8a10899fe22bbbbda132091d2d5de09f/callcenter_calling_devices-scaled.jpg.webp 2560w, https://www.liveagent.sk/wp/urlslab-download/095522de2d66c75b55939a7a695fdc7c/callcenter_calling_devices-300x184.jpg.webp 300w, https://www.liveagent.sk/wp/urlslab-download/ad22665d2eea2123865109eccd1cf6d7/callcenter_calling_devices-1024x628.jpg.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/79589327cc2889731f5f2b44ec30d691/callcenter_calling_devices-768x471.jpg.webp 768w, https://www.liveagent.sk/wp/urlslab-download/0476e87029499158a6ae33eda8797b55/callcenter_calling_devices-82x50.jpg.webp 82w, https://www.liveagent.sk/wp/urlslab-download/cf709bb3e9b86827239f3535a7ec3c47/callcenter_calling_devices-41x25.jpg.webp 41w, https://www.liveagent.sk/wp/urlslab-download/5a24b070d2c4e02ea58283b76160f247/callcenter_calling_devices-546x335.jpg.webp 546w, https://www.liveagent.sk/wp/urlslab-download/63c73e6e8969ad6ab05f3b6c0096663c/callcenter_calling_devices-652x400.jpg.webp 652w, https://www.liveagent.sk/wp/urlslab-download/0e78305fcaef9cb887b5d30c911a27bb/callcenter_calling_devices-185x113.jpg.webp 185w, https://www.liveagent.sk/wp/urlslab-download/2b3fb9132ee5af48879e6f084f53579b/callcenter_calling_devices-110x67.jpg.webp 110w, https://www.liveagent.sk/wp/urlslab-download/d034b2d02b4407079b398dd32fa87478/callcenter_calling_devices-485x297.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/298357a68fec00467f10d65a16441b45/callcenter_calling_devices-scaled.jpg 2560w, https://www.liveagent.sk/wp/urlslab-download/402e9363d50927d738c05bb0f547e1f0/callcenter_calling_devices-300x184.jpg 300w, https://www.liveagent.sk/wp/urlslab-download/8712a0dba286648cdee68c761413901b/callcenter_calling_devices-1024x628.jpg 1024w, https://www.liveagent.sk/wp/urlslab-download/7a11808b4d746e29ff45ada056f08fcf/callcenter_calling_devices-768x471.jpg 768w, https://www.liveagent.sk/wp/urlslab-download/1097c2c0ddf81339f29a9dc9525b83bd/callcenter_calling_devices-82x50.jpg 82w, https://www.liveagent.sk/wp/urlslab-download/682cac63f6515d32d1dc11d40d380980/callcenter_calling_devices-41x25.jpg 41w, https://www.liveagent.sk/wp/urlslab-download/cc1da7a02c97e4be0327bc6d48eeb914/callcenter_calling_devices-546x335.jpg 546w, https://www.liveagent.sk/wp/urlslab-download/eb9f86f3865c62fdbe2ea7acef116f64/callcenter_calling_devices-652x400.jpg 652w, https://www.liveagent.sk/wp/urlslab-download/02a9911ee65bf5681d426c5a399fa3a3/callcenter_calling_devices-185x113.jpg 185w, https://www.liveagent.sk/wp/urlslab-download/3356b4aa6616c0efd5d69ce0d4a49417/callcenter_calling_devices-110x67.jpg 110w, https://www.liveagent.sk/wp/urlslab-download/59fd10ea160c9a0242aba6b9276703ac/callcenter_calling_devices-485x297.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/8a10899fe22bbbbda132091d2d5de09f/callcenter_calling_devices-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-653460 size-full" alt="" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/298357a68fec00467f10d65a16441b45/callcenter_calling_devices-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="47"></picture></p> </div> <div class="elementor-tab-title elementor-tab-mobile-title" aria-selected="false" data-tab="3" role="tab" tabindex="-1" aria-controls="elementor-tab-content-3623" aria-expanded="false">História hovorov</div> <div id="elementor-tab-content-3623" class="elementor-tab-content elementor-clearfix" data-tab="3" role="tabpanel" aria-labelledby="elementor-tab-title-3623" tabindex="0" hidden="hidden"><p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/11010cee78daa03a02a41bc2d54223b5/callcenter_calls_history-scaled.jpg.webp 2560w, https://www.liveagent.sk/wp/urlslab-download/dd6929d9a53e32670a49a1c70ca4eeca/callcenter_calls_history-300x184.jpg.webp 300w, https://www.liveagent.sk/wp/urlslab-download/fc14b1de24871c701cb0a77517f15593/callcenter_calls_history-1024x628.jpg.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/e2ebde44d9e1db2ca517bade88614201/callcenter_calls_history-768x471.jpg.webp 768w, https://www.liveagent.sk/wp/urlslab-download/0684b27d735c17dbe2ba3cbc676fb006/callcenter_calls_history-82x50.jpg.webp 82w, https://www.liveagent.sk/wp/urlslab-download/09f5a367d06662a6984765a239261dbb/callcenter_calls_history-41x25.jpg.webp 41w, https://www.liveagent.sk/wp/urlslab-download/061d3a824066a8f5f4b0dbcda3ca5b87/callcenter_calls_history-546x335.jpg.webp 546w, https://www.liveagent.sk/wp/urlslab-download/2d378fedd2fc069925896471f6a8e7ba/callcenter_calls_history-652x400.jpg.webp 652w, https://www.liveagent.sk/wp/urlslab-download/ceadbcd4b30b1eb187697cea66a7ec7a/callcenter_calls_history-185x113.jpg.webp 185w, https://www.liveagent.sk/wp/urlslab-download/5c8a3eeba910269db7a190511314a5b3/callcenter_calls_history-110x67.jpg.webp 110w, https://www.liveagent.sk/wp/urlslab-download/707c8d285d88c7d6704b08680d81b3f2/callcenter_calls_history-485x297.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/e4a45bc1b1a6e520a577e26de93fe581/callcenter_calls_history-scaled.jpg 2560w, https://www.liveagent.sk/wp/urlslab-download/4609f49f87e7483db9645d38862de565/callcenter_calls_history-300x184.jpg 300w, https://www.liveagent.sk/wp/urlslab-download/0a9f50c046e8980694dcf844258fee1e/callcenter_calls_history-1024x628.jpg 1024w, https://www.liveagent.sk/wp/urlslab-download/b0616c1f9ea9c4ba904b039d4cfcf383/callcenter_calls_history-768x471.jpg 768w, https://www.liveagent.sk/wp/urlslab-download/1d465a54cb112b38335321d0f7350d68/callcenter_calls_history-82x50.jpg 82w, https://www.liveagent.sk/wp/urlslab-download/00ad180e436628cb1129e3d04e60e629/callcenter_calls_history-41x25.jpg 41w, https://www.liveagent.sk/wp/urlslab-download/41f4da1fa8865aa0b3525cceffb27aa9/callcenter_calls_history-546x335.jpg 546w, https://www.liveagent.sk/wp/urlslab-download/cec8bae5bea30778800c539d82219c5a/callcenter_calls_history-652x400.jpg 652w, https://www.liveagent.sk/wp/urlslab-download/ee6252cf7bfe370f201057d2a3bd3de2/callcenter_calls_history-185x113.jpg 185w, https://www.liveagent.sk/wp/urlslab-download/fb5b4bb0601a633152d7a47d9288b86a/callcenter_calls_history-110x67.jpg 110w, https://www.liveagent.sk/wp/urlslab-download/cdf566116c54d33b598f6e16956c03eb/callcenter_calls_history-485x297.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 2560px) 100vw, 2560px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/11010cee78daa03a02a41bc2d54223b5/callcenter_calls_history-scaled.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="alignnone wp-image-653489 size-full" alt="" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/e4a45bc1b1a6e520a577e26de93fe581/callcenter_calls_history-scaled.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="48"></picture></p> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-589c0714 elementor-section-full_width Block--redesign Block--redesign__basic elementor-section-height-default elementor-section-height-default" data-id="589c0714" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b869661 wrapper__wide" data-id="4b869661" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-39384445 elementor-widget elementor-widget-heading" data-id="39384445" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-funkcie-call-centrum-softvru"><span class="highlight-gradient">Funkcie</span> call centrum softvéru</h2> </div> </div> <div class="elementor-element elementor-element-5ae3fbf7 elementor-widget elementor-widget-text-editor" data-id="5ae3fbf7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Výkonné funkcie, ktoré vám pomôžu zlepšiť komunikáciu po telefóne a poskytovať výnimočné služby zákazníkom.</p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-756b5e63 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="756b5e63" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-76b60120 FeaturesTableNew__feature" data-id="76b60120" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-502af7ba elementor-widget elementor-widget-image" data-id="502af7ba" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/00c7379b1351ca4d68ecde17693f720b/call_center_internal_calls.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/6d711f6c1385805dbed01c3bf58c9b26/call_center_internal_calls-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/21a821ca75697fa6441863482ef3708a/call_center_internal_calls-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/5067abbf579b3ce990494b5b6a54fc4d/call_center_internal_calls-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/8a1ee7310f864acc28a8c4024d08bde7/call_center_internal_calls-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/68de6a967794260101022c97e0d123f4/call_center_internal_calls-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c31ad3f996f5a907d41f7d0cac2a7099/call_center_internal_calls.png 233w, https://www.liveagent.sk/wp/urlslab-download/b535cdaba3c047b5c016f98a03023012/call_center_internal_calls-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/462ead61e686f0d67dc155ad5935164e/call_center_internal_calls-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/7f0e12795e48fc5a339f2f24a77958f4/call_center_internal_calls-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/208106044c905622fafa64d84af8be70/call_center_internal_calls-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/228b24fb353bf00bf97aed6d40522210/call_center_internal_calls-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/00c7379b1351ca4d68ecde17693f720b/call_center_internal_calls.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912211" alt="Call Center Internal Calls" data-src="https://www.liveagent.sk/wp/urlslab-download/c31ad3f996f5a907d41f7d0cac2a7099/call_center_internal_calls.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="49"></picture> </div> </div> <div class="elementor-element elementor-element-6e0978e7 elementor-widget elementor-widget-text-editor" data-id="6e0978e7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-intern-hovory">Interné hovory</h4><p>Interné hovory sú funkciou, ktorá umožňuje komunikovať s kolegami počas ich smeny v prípade potreby, prípadne umožňuje prepájať hovory.</p><p><a href="https://www.liveagent.com/features/internal-calls/" title="Get on the phone with your colleagues and quickly solve problems via Internal Calls. Internal Calls are an easy and convenient way to connect." hreflang="en-US" onover-preload="1">Zistite viac o interných hovoroch</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-58a685e5 FeaturesTableNew__feature" data-id="58a685e5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2f8c2f4d elementor-widget elementor-widget-text-editor" data-id="2f8c2f4d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-viackan-lov-help-desk-softv-r">Viackanálový help desk softvér</h4><p>Náš viackanálový softvér call centra zvládne obsluhovať viac kanálov – naše call centrum, Facebook, Instagram, Twitter, Viber, live chat, zákaznícky portál, e-mail a ďalšie.</p><p><a href="https://www.liveagent.sk/helpdesk-softver/" title="Vylepšite zákaznícky servis s top helpdesk softvérom 2024. LiveAgent: žiadne poplatky, 24/7 podpora, skúšobná verzia zdarma." hreflang="sk-SK" onover-preload="1">Zistite viac o help desk softvéri</a></p> </div> </div> <div class="elementor-element elementor-element-2cf93281 elementor-widget elementor-widget-image" data-id="2cf93281" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c7465b8eccfc2500b6a2bbf4694a35e0/call_center_omnichannel_helpdesk.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/0ca16aeee9116baf0d27d9e21636fefe/call_center_omnichannel_helpdesk-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/6688336ee5c88eacb6e2b988cab11515/call_center_omnichannel_helpdesk-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/925e210acd491ec02c2a51e312149d63/call_center_omnichannel_helpdesk-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/8fa1b9a6e484ed33dde56920ad662be9/call_center_omnichannel_helpdesk-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/0c0abb5d75d332c62ffa5599214df4de/call_center_omnichannel_helpdesk-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/6583c768f5bd7524ba4e100af4669ec7/call_center_omnichannel_helpdesk.png 233w, https://www.liveagent.sk/wp/urlslab-download/65748295048c45d4723ad69399b580a9/call_center_omnichannel_helpdesk-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/8df0f82906389ed5fe684645e56cc73f/call_center_omnichannel_helpdesk-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/ccf3c1fd796f46d0cb5412527a319115/call_center_omnichannel_helpdesk-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/686e6633122142936e6e857e1dda66d7/call_center_omnichannel_helpdesk-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/daba689d68aace39ad1edf3912fbbc77/call_center_omnichannel_helpdesk-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c7465b8eccfc2500b6a2bbf4694a35e0/call_center_omnichannel_helpdesk.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912356" alt="Call Center Omnichannel HelpDesk" data-src="https://www.liveagent.sk/wp/urlslab-download/6583c768f5bd7524ba4e100af4669ec7/call_center_omnichannel_helpdesk.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="50"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-40839a35 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="40839a35" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-333fc89e FeaturesTableNew__feature" data-id="333fc89e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-52716c6 elementor-widget elementor-widget-image" data-id="52716c6" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/28c7d55d2d86eb3693c3c24e1203fa5c/call_center_click-to-call.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/6ed69b1abb5c6b863852ee21096d16ec/call_center_click-to-call-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/5212724a291700ff31fab23fe80aa1d2/call_center_click-to-call-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/b800b65541cc442d085c547713052012/call_center_click-to-call-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/6afef34f1b3d038c3f3856eb0757ac45/call_center_click-to-call-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/be57af5be440eeddad66cea7b27a1d83/call_center_click-to-call-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/2dceaa518775c416f59d23cac363da48/call_center_click-to-call.png 233w, https://www.liveagent.sk/wp/urlslab-download/f57b5f8e11bb2a89dd653822638b7fb1/call_center_click-to-call-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/32ace17716e07b4e155d42fda0ffbefb/call_center_click-to-call-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/6f608e277f20230118eb98ba0be1c28a/call_center_click-to-call-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/997c79201e921ff6d5bd0fcb93b55425/call_center_click-to-call-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/2613e731d04102164a607c611a007708/call_center_click-to-call-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/28c7d55d2d86eb3693c3c24e1203fa5c/call_center_click-to-call.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912095" alt="Call Center Click to Call" data-src="https://www.liveagent.sk/wp/urlslab-download/2dceaa518775c416f59d23cac363da48/call_center_click-to-call.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="51"></picture> </div> </div> <div class="elementor-element elementor-element-79cfa748 elementor-widget elementor-widget-text-editor" data-id="79cfa748" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-mo-nos-volania-na-kliknut-m-a-odosielanie-e-mailov">Možnosť volania na kliknutím a odosielanie e-mailov</h4><p>Naše webové call centrum má možnosť volať na ľubovoľné webové číslo. Kliknite na číslo, na ktoré chcete zavolať, a LiveAgent sa postará o zvyšok. Môže tiež využívať protokoly mail-to.</p><p><a href="https://www.liveagent.com/features/call-button/" title="Enhance your website with LiveAgent's call buttons for seamless in-browser calls. Our customizable buttons simplify customer contact, boosting satisfaction and sales through effortless PC or mobile to PC calls. Discover the benefits of reducing customer effort and enriching their experience. Try LiveAgent's call buttons free—no strings attached!" hreflang="en-US" onover-preload="1">Zistite viac o tlačidlách pre volanie</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-53368948 FeaturesTableNew__feature" data-id="53368948" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-290e5065 elementor-widget elementor-widget-text-editor" data-id="290e5065" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-prenosy-hovorov">Prenosy hovorov</h4><p>Naše call centrum má k dispozícii účastnícke a konzultačné hovory. Prepájanie s účasťou zvyšuje spokojnosť zákazníkov a zaisťuje, že volajúci je spojený s agentom pred ukončením hovoru.</p><p><a href="https://www.liveagent.com/features/call-transfers/" title="Call transfers take care of your calls. Attended transfers wait to terminate a call until it's picked up, rejected or simply not answered by another agent." hreflang="en-US" onover-preload="1">Zistite viac o prenosoch hovorov</a></p> </div> </div> <div class="elementor-element elementor-element-3945e424 elementor-widget elementor-widget-image" data-id="3945e424" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/a3f035330cc84a38bb2cd22e19531bd6/call_center_call_transfers.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/b16b18412d0c9ea27a421a246791b316/call_center_call_transfers-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/2f90c15063fab7ebc511e176f8754b7c/call_center_call_transfers-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/9937ac1168ac084dcf5d78926d64f17c/call_center_call_transfers-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/723d43c593a5aca9a20b2863c36dd78d/call_center_call_transfers-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/a4195b3b4936670fd7c595b77430ffb0/call_center_call_transfers-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/84b4d9c2511d167d84eb50011f79f1a6/call_center_call_transfers.png 233w, https://www.liveagent.sk/wp/urlslab-download/16045b1851d4707eb2f2445331bafc8e/call_center_call_transfers-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/e76b36e66ad1d239de321931c1d5cdc6/call_center_call_transfers-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/cd0e6f6e79068c31252e368052232277/call_center_call_transfers-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/79db1d8aebafad7dc522d2b0ceca1d41/call_center_call_transfers-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/3336b3bce7f780248b109ec137a7bc0d/call_center_call_transfers-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/a3f035330cc84a38bb2cd22e19531bd6/call_center_call_transfers.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-911979" alt="Call Center Call Transfers" data-src="https://www.liveagent.sk/wp/urlslab-download/84b4d9c2511d167d84eb50011f79f1a6/call_center_call_transfers.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="52"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1d0b2cbc FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1d0b2cbc" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-15e70f39 FeaturesTableNew__feature" data-id="15e70f39" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5c697840 elementor-widget elementor-widget-image" data-id="5c697840" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/4c82493938be43fe28d685decd96fe5e/call_center_voip.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/9a60501656467503ba3c0e7d69aaea8d/call_center_voip-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/1704ea279e3adae6dd75d4fe0382b00f/call_center_voip-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/1db757566b20f3d10f137e55547ab112/call_center_voip-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/25dfe758ec5580f6dbc0a322331b3c0e/call_center_voip-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/0507f7f7ee5af3c09d70b12289db91e9/call_center_voip-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/8499596b98bb4891e05ed45597ee366e/call_center_voip.png 233w, https://www.liveagent.sk/wp/urlslab-download/faadb1bddabe1582a1c030474c968ceb/call_center_voip-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/7fbf2b19e271affacc241b0076413f9f/call_center_voip-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/42aaf7781f8940c338a2499d2d11e0ac/call_center_voip-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/a0e8f3e663a38a676a5b6aacf755d6da/call_center_voip-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/d2b95b9127c048691cfd193e93a046ee/call_center_voip-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/4c82493938be43fe28d685decd96fe5e/call_center_voip.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912530" alt="Call Center VoIP" data-src="https://www.liveagent.sk/wp/urlslab-download/8499596b98bb4891e05ed45597ee366e/call_center_voip.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="53"></picture> </div> </div> <div class="elementor-element elementor-element-1000e473 elementor-widget elementor-widget-text-editor" data-id="1000e473" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-telef-nny-syst-m-voip-pre-call-centr">Telefónny systém VoIP pre call centrá</h4><p>Call centrum LiveAgenta sa integruje s viac ako 99% poskytovateľov VoIP s protokolom SIP Trunk. Nevidíte svojho preferovaného partnera VoIP? Kontaktujte nás a my ho radi pridáme do nášho zoznamu.</p><p><a href="https://www.liveagent.com/integrations/#voip-partners" title="Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides." hreflang="en-US" onover-preload="1">Zistite viac o VoIP partneroch</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-322bf397 FeaturesTableNew__feature" data-id="322bf397" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1dea9df elementor-widget elementor-widget-text-editor" data-id="1dea9df" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-funkcia-sp-tn-ho-volania">Funkcia spätného volania</h4><p>Zvýšte spokojnosť zákazníkov tým, že im dáte možnosť vyžiadať si spätné volanie, keď nemajú čas čakať alebo keď sú vaši agenti príliš zaneprázdnení, aby odpovedali.</p><p><a href="https://www.liveagent.com/features/automatic-callback/" title="Empower your customers to request a callback and improve their support experience with your virtual call center/multichannel helpdesk." hreflang="en-US" onover-preload="1">Zistite viac o funkcii spätného volania</a></p> </div> </div> <div class="elementor-element elementor-element-12d34559 elementor-widget elementor-widget-image" data-id="12d34559" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/f594b5e080f04137a143bed81be32148/call_center_callback.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/4b29aa5aef42c7c9d49f1e928e7dfc98/call_center_callback-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/fd42af5a40bc009dec3bc88dd6dd6c4b/call_center_callback-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/d25546b1d2cb8251fe258cf99987c0b7/call_center_callback-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/cb14ad99972f4457ed1c313a1526d52c/call_center_callback-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/25af6f840df362b8a6ace94377e9d86c/call_center_callback-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/6c0c229911afd02d16b7ae96f58c44c6/call_center_callback.png 233w, https://www.liveagent.sk/wp/urlslab-download/f03caf02e9b3a896cba5713c733bf0ef/call_center_callback-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/1d790c3f78330309b455b7520997ffad/call_center_callback-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/364b4556177801957ab33f4d1f561d73/call_center_callback-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/61c9622ce1cb7db70247d96f8c9fbbe9/call_center_callback-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/c8a2edb269065d37173ac61b2cb7bc53/call_center_callback-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/f594b5e080f04137a143bed81be32148/call_center_callback.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912037" alt="Call Center Callback" data-src="https://www.liveagent.sk/wp/urlslab-download/6c0c229911afd02d16b7ae96f58c44c6/call_center_callback.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="54"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-57a8d06b FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="57a8d06b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-41fc3ed FeaturesTableNew__feature" data-id="41fc3ed" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-791cf5d5 elementor-widget elementor-widget-image" data-id="791cf5d5" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/73da8a280fe8ce92f775f44591bcd726/call_center_outbound.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/7a3f5789192f314e1097e009916a7105/call_center_outbound-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/5f93857d05bbcf7ac519abf68e8c2ef9/call_center_outbound-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/86ca2a93c831f5728cc015c9b83260d1/call_center_outbound-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/ce40f20e435160b1c4e9a00a2fe8e6d9/call_center_outbound-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/802d68ba40661d762c39a2dbd6f28a3d/call_center_outbound-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/28258f02e2a3b6522b84503b2795a247/call_center_outbound.png 233w, https://www.liveagent.sk/wp/urlslab-download/a3fa2fd6b8226f852d0af049e7d17568/call_center_outbound-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/e22eae0b0c87ca8f5bd7db5570d0f27b/call_center_outbound-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/e6ebaba506b987b33ea9630b887cb2dc/call_center_outbound-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/590190a5291a8e4fc1b12d8e50ed48e2/call_center_outbound-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/4e0c289aa393cf8219e7b363931e707b/call_center_outbound-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/73da8a280fe8ce92f775f44591bcd726/call_center_outbound.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912385" alt="Call Center Outbound" data-src="https://www.liveagent.sk/wp/urlslab-download/28258f02e2a3b6522b84503b2795a247/call_center_outbound.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="55"></picture> </div> </div> <div class="elementor-element elementor-element-1f4634e8 elementor-widget elementor-widget-text-editor" data-id="1f4634e8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-softv-r-call-centra-odch-dzaj-cich-hovorov">Softvér call centra odchádzajúcich hovorov</h4><p>Podporte svojich zákazníkov tým, že ich oslovíte pomocou nášho manuálneho centra odchádzajúcich hovorov. Zlepšite vzťahy so zákazníkmi a optimalizujte interakcie so zákazníkmi.</p><p><a href="https://www.liveagent.com/outbound-call-center-software/" title="Outbound call center software by LiveAgent allows you to make outgoing calls to sales prospects, leads, or current customers. Try 30 days free trial and push your business to new levels." hreflang="en-US" onover-preload="1">Zistite viac o softvéri call centra odchádzajúcich hovorov</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3468a621 FeaturesTableNew__feature" data-id="3468a621" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-78ca1cec elementor-widget elementor-widget-text-editor" data-id="78ca1cec" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-smerovanie-hovorov-na-osobn-zariadenie">Smerovanie hovorov na osobné zariadenie</h4><p>Agenti majú možnosť presmerovať prichádzajúce hovory na osobné zariadenie, napríklad mobilný telefón. Použite naše presmerovanie na telefónne číslo GSM alebo našu aplikáciu LivePhone.</p><p><a href="https://www.liveagent.com/features/call-routing/" title="Try a more personal way of communicating with your customers through LiveAgent's call routing feature. Learn about the benefits and try it out for free." hreflang="en-US" onover-preload="1">Zistite viac o smerovaní hovorov</a></p> </div> </div> <div class="elementor-element elementor-element-650cdeff elementor-widget elementor-widget-image" data-id="650cdeff" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/6713f0a2329b5aaa59c928ff7d88cc78/call_center_callrouting.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/20e98dc7962b6391c2425aebb53798ec/call_center_callrouting-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/f12a622ce1b26fe8baacf3a2ab77d37e/call_center_callrouting-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/86f504e84877333a6049ca966a69ca74/call_center_callrouting-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/941c84579b8b78291dffc45b93917898/call_center_callrouting-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/4f3fbb17529c7abb53da91f603de8ad0/call_center_callrouting-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/3bf0ff00817478cc4db36dc64ec18aec/call_center_callrouting.png 233w, https://www.liveagent.sk/wp/urlslab-download/0ef0bcc93f67492ac484237aafb8c4f6/call_center_callrouting-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/b4dbfcf5dd8d5e3eae7efa7f22d86dd7/call_center_callrouting-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/d045b08647e67c68ddb63e461d374c01/call_center_callrouting-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/34782672c3992f621388321df4b0aa47/call_center_callrouting-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/b701fb1c74b78339acb10b46d5bbaf99/call_center_callrouting-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/6713f0a2329b5aaa59c928ff7d88cc78/call_center_callrouting.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912066" alt="Call Center Callrouting" data-src="https://www.liveagent.sk/wp/urlslab-download/3bf0ff00817478cc4db36dc64ec18aec/call_center_callrouting.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="56"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7a8e43a1 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7a8e43a1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2478c24 FeaturesTableNew__feature" data-id="2478c24" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-59dc4b95 elementor-widget elementor-widget-image" data-id="59dc4b95" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/bb97129b008056cbeedd18d26c447183/call_center_multiple_devices.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/73325dccf5dff70e45eddc7de277550e/call_center_multiple_devices-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/0053299469a5fac2fa1cc3a76a5a30b3/call_center_multiple_devices-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/112a9d796b6c1db031e52ab1e7ea4c0d/call_center_multiple_devices-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/e7758c286d40bc06b302e4f50fec351d/call_center_multiple_devices-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/6ecfdc53e43ec375f2e11273d6eac4eb/call_center_multiple_devices-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/03d9c8e5e8576d2bf0b6616c163d001e/call_center_multiple_devices.png 233w, https://www.liveagent.sk/wp/urlslab-download/1567c30b797b07a71db05eeba6cb752c/call_center_multiple_devices-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/bb616221c2d55961fe7af6853d7890b6/call_center_multiple_devices-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/e786c0bc9ccccf6d2ef6a5cc78eadbc3/call_center_multiple_devices-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/4335dac0bb78dee6d2cbc71709fb933a/call_center_multiple_devices-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/f96a46ce83a9f8e3325c35340b590a77/call_center_multiple_devices-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/bb97129b008056cbeedd18d26c447183/call_center_multiple_devices.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912298" alt="Call Center Multiple Devices" data-src="https://www.liveagent.sk/wp/urlslab-download/03d9c8e5e8576d2bf0b6616c163d001e/call_center_multiple_devices.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="57"></picture> </div> </div> <div class="elementor-element elementor-element-75f23b02 elementor-widget elementor-widget-text-editor" data-id="75f23b02" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-podpora-viacer-ch-zariaden-a-telef-nnych-sel">Podpora viacerých zariadení a telefónnych čísel</h4><p>Pripojte k riešeniu call centra neobmedzený počet zariadení a telefónnych čísel. LiveAgent je kompatibilný s hardvérovými aj virtuálnymi volacími zariadeniami, ako sú softvérové telefóny.</p><p><a href="https://www.liveagent.com/features/supported-call-devices/" title="Choose calling devices you and your agents prefer. LiveAgent supports headsets and mobile phones, and even browsers or phone apps for calling." hreflang="en-US" onover-preload="1">Zistite viac o podporovaných zariadeniach</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1a36da76 FeaturesTableNew__feature" data-id="1a36da76" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4efa2944 elementor-widget elementor-widget-text-editor" data-id="4efa2944" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-pracovn-viackan-lov-plocha-agenta">Pracovná viackanálová plocha agenta</h4><p>Komplexné riešenie call centra LiveAgenta ponúka kontextovo bohatú pracovnú plochu. Poskytnite svojmu call centru prechody medzi vybavovaním hovorov a vyhľadávaním klientskych údajov.</p><p><a href="https://www.liveagent.sk/funkcie/univerzalna-schranka/" urlslab_href_old="https://www.liveagent.sk/momayezat/univerzalna-schranka/" title="Objavte univerzálnu schránku od LiveAgent, ktorá zjednocuje e-maily, hovory, live chaty a správy zo sociálnych médií do jedného miesta. Zjednodušte zákaznícku podporu a zvýšte efektivitu tímu. Vyskúšajte zdarma bez záväzkov!" hreflang="sk-SK" onover-preload="1">Zistite viac o univerzálnej schránke</a></p> </div> </div> <div class="elementor-element elementor-element-1b310566 elementor-widget elementor-widget-image" data-id="1b310566" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/d6bb7f9c04333f4e138e81c83b5194a0/call_center_omnichannel_agemt.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/b2abf01534300711e4d1b9ce43f889a6/call_center_omnichannel_agemt-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/557d9e0a15db7637ecd4fe3632aa6e43/call_center_omnichannel_agemt-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/e121ef932da69bb5c778475935941a63/call_center_omnichannel_agemt-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/1531b1eb5408fc0b463120fcc0000afc/call_center_omnichannel_agemt-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/9aeac8b56683b57734b9b227e0621b4a/call_center_omnichannel_agemt-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/b7f16cd35e3209cec97a1e4091005408/call_center_omnichannel_agemt.png 233w, https://www.liveagent.sk/wp/urlslab-download/97f2e0296705cc81912b76e423ac5200/call_center_omnichannel_agemt-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/0fac5b040dc124074270ede5cba4d916/call_center_omnichannel_agemt-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/8fbe1a7970149fe69a8fa87a55687eb9/call_center_omnichannel_agemt-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/d2ba58e3bc3bd1efe8371c3609ae60a3/call_center_omnichannel_agemt-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/3ff8f83c15d39daa377d466ff666cdd2/call_center_omnichannel_agemt-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/d6bb7f9c04333f4e138e81c83b5194a0/call_center_omnichannel_agemt.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912327" alt="Call Center Omnichannel Agent" data-src="https://www.liveagent.sk/wp/urlslab-download/b7f16cd35e3209cec97a1e4091005408/call_center_omnichannel_agemt.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="58"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-52e5044d FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="52e5044d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-50e74547 FeaturesTableNew__feature" data-id="50e74547" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-74cac6fd elementor-widget elementor-widget-image" data-id="74cac6fd" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/18431ceea82a24d63df7e8ac0a5686f2/call_center_crm.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/0fe3b8abcd81634f13753a40bab3232c/call_center_crm-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/a5b544180bb4eb23272e5808b934a0fc/call_center_crm-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/889fa9b1699667bb90cc4ac7c0ffc416/call_center_crm-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/a224f87e76477d4219a0f370bcb6885c/call_center_crm-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/6a8dbd64a28de532d8725b6521de92ef/call_center_crm-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c7eb1ca05f2cd78569083c584e9e235d/call_center_crm.png 233w, https://www.liveagent.sk/wp/urlslab-download/6095596ce18db6f7c2b5ff082a06c62b/call_center_crm-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/81dc72876936a5bfc0be506608a36deb/call_center_crm-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/3550340ba6991562850ab5594aa6a71d/call_center_crm-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/21bc3245c78d011381bf426042937fb0/call_center_crm-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/607d99909256ec88e90399c7099999f3/call_center_crm-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/18431ceea82a24d63df7e8ac0a5686f2/call_center_crm.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912124" alt="Call Center CRM" data-src="https://www.liveagent.sk/wp/urlslab-download/c7eb1ca05f2cd78569083c584e9e235d/call_center_crm.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="59"></picture> </div> </div> <div class="elementor-element elementor-element-49e2bb82 elementor-widget elementor-widget-text-editor" data-id="49e2bb82" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-nat-vna-integr-cia-a-integr-cia-crm-tret-ch-str-n">Natívna integrácia a integrácia CRM tretích strán</h4><p>Priestor vášho kontaktného centra môže zaistiť, že vaši <a href="https://www.liveagent.sk/funkcie/agenti/" title="Helpdesk agenti LiveAgent poskytujú technickú pomoc a manažment. Vyskúšajte zdarma s výberom dátového centra." hreflang="sk-SK" onover-preload="1">agenti</a> budú vždy poskytovať personalizované služby, a to vďaka jednej z našich troch integrácií CRM. Môžete tiež využiť naše natívne nástroje CRM.</p><p><a href="https://www.liveagent.com/integrations/#crm" title="Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides." hreflang="en-US" onover-preload="1">Zistite viac o CRM integraciách</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1d60ca60 FeaturesTableNew__feature" data-id="1d60ca60" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7422700e elementor-widget elementor-widget-text-editor" data-id="7422700e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-integr-cia-po-ta-ov-ho-volania-cti">Integrácia počítačového volania (CTI)</h4><p>Integrujte svoje počítače, notebooky a hardvérové telefóny s aplikáciou LiveAgenta. Ľahko prijímajte a uskutočňujte hovory a zároveň poskytnite svojim zákazníkom skvelú zákaznícku podporu.</p><p><a href="https://www.liveagent.com/telephony-software/" title="Make and receive calls through the internet with our advanced telephony software. Make international and regional calls for local prices." hreflang="en-US" onover-preload="1">Zistite viac o integrácii počítačového volania</a></p> </div> </div> <div class="elementor-element elementor-element-28b31a49 elementor-widget elementor-widget-image" data-id="28b31a49" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/5e096f0d7c204f8114e4cd3094fdc3fe/call_center_cti.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/6541a00894be9fe65842eaf3e72542b9/call_center_cti-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/e1f772fc64123c78a4d0e8e328afbcea/call_center_cti-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/1bbb9e145ce32d9263ef4dbd4caed7c8/call_center_cti-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/547029cbcdc963137168b05ad4de53dd/call_center_cti-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/91f928cbbd1be61d97b79f0ff2aca316/call_center_cti-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/33183654bef9dc0e0a785734b5da3d9e/call_center_cti.png 233w, https://www.liveagent.sk/wp/urlslab-download/ca1fac3e6a668c9c72ece52384a19b68/call_center_cti-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/15f1006a77e9ce4a9216268566e17b3a/call_center_cti-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/121770e142917907cc507ee62d629b5b/call_center_cti-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/ee2846a88e8eafd942d2fae666179fd4/call_center_cti-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/2ec65a9a845709d555f1fd802de3cb76/call_center_cti-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/5e096f0d7c204f8114e4cd3094fdc3fe/call_center_cti.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912153" alt="Call Center CTI" data-src="https://www.liveagent.sk/wp/urlslab-download/33183654bef9dc0e0a785734b5da3d9e/call_center_cti.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="60"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3ea77a9d FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3ea77a9d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2105caa FeaturesTableNew__feature" data-id="2105caa" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1ab88e25 elementor-widget elementor-widget-image" data-id="1ab88e25" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/bc6b35ae57f2e7578c2841645e614b7c/call_center_push_notifications.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/cc1f486f344ca226701e28e6ec3c41d4/call_center_push_notifications-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/b511c98758797b52dbe69582e547258e/call_center_push_notifications-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/42b9d39b0811fa20bba1a3ba6392fc75/call_center_push_notifications-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/669d0efb5f96f2c04f74c766ecd3544a/call_center_push_notifications-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/06e18f266ee6d17d1c7b13a7aca0dfc9/call_center_push_notifications-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/1a85375041b1c82bb4ad702b59b470fa/call_center_push_notifications.png 233w, https://www.liveagent.sk/wp/urlslab-download/507408ff9de611d3e74415a2e8c40e73/call_center_push_notifications-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/e91c888743ea441dfd8c35b5f8bab11b/call_center_push_notifications-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/ae1df5d79c5195edd645118fb8ffeff1/call_center_push_notifications-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/82259afa11e88c8c042767f48045afde/call_center_push_notifications-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/694f816485e32ce20b55548fff25c81e/call_center_push_notifications-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/bc6b35ae57f2e7578c2841645e614b7c/call_center_push_notifications.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912414" alt="Call Center Push Notifications" data-src="https://www.liveagent.sk/wp/urlslab-download/1a85375041b1c82bb4ad702b59b470fa/call_center_push_notifications.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="61"></picture> </div> </div> <div class="elementor-element elementor-element-a08e726 elementor-widget elementor-widget-text-editor" data-id="a08e726" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-push-notifik-cie-v-aplik-cii">Push notifikácie v aplikácii</h4> Povoľte push notifikácie v aplikácii LivePhone a tá vás upozorní push notifikáciou vždy, keď bude prichádzajúci chat, hovor alebo tiket. </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-26a80904 FeaturesTableNew__feature" data-id="26a80904" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4ff0987e elementor-widget elementor-widget-text-editor" data-id="4ff0987e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-protokoly-hovorov">Protokoly hovorov</h4><p>Pozrite si interakcie o uskutočnených, prijatých, zdvihnutých alebo zmeškaných hovoroch agentov. Získajte kontext o histórii zákazníkov vďaka protokolom hovorov a funkciám histórie.</p><p><a href="https://www.liveagent.com/features/call-detail-records/" title="Call detail records or CDRs are logs that are kept on the company customers. They contain specific information about each call made from call center software." hreflang="en-US" onover-preload="1">Zistite viac o záznamoch podrobností o hovoroch</a></p> </div> </div> <div class="elementor-element elementor-element-62de2376 elementor-widget elementor-widget-image" data-id="62de2376" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/e5841b648258cb7b5ca00ab97938a5e6/call_center_call_logs.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/5ad778e33057fb926a38475c131705e8/call_center_call_logs-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/29b576aec7ea429b3cda2d9395a59ddf/call_center_call_logs-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/55c8715ee1730bbee899e1c8bc3d8262/call_center_call_logs-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/f677daed97f59443ba37b36c46258c8d/call_center_call_logs-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/f61d003788f548d7cf7f4ee2091596b0/call_center_call_logs-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c922785fa0c13bf3fbb3ecdd69957675/call_center_call_logs.png 233w, https://www.liveagent.sk/wp/urlslab-download/eff605282586907380867834a7d310df/call_center_call_logs-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/541b626ee6b4645f951c0abd96b0d86e/call_center_call_logs-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/bbdfef2d4f745ebff90ad820a9448ae2/call_center_call_logs-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/57e3df9559d0ca049f90fc842f9dc82c/call_center_call_logs-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/a1e4f9eb901a346f23d3a5a972c30871/call_center_call_logs-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/e5841b648258cb7b5ca00ab97938a5e6/call_center_call_logs.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-911950" alt="Call Center Call Logs" data-src="https://www.liveagent.sk/wp/urlslab-download/c922785fa0c13bf3fbb3ecdd69957675/call_center_call_logs.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="62"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-c14e998 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="c14e998" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-63b7e780 FeaturesTableNew__feature" data-id="63b7e780" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-421d1e19 elementor-widget elementor-widget-image" data-id="421d1e19" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/602cb44c88d9f409e206495590fe5e83/call_center_ivr.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/ec6a431aab6c07d657e63484eb40fa53/call_center_ivr-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/5fc3a0432ff0308805292c017b7911e8/call_center_ivr-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/78f84a58103f3687f6b6ee6a0619c03a/call_center_ivr-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/a8cecd2a5e5918485813f2a035759b60/call_center_ivr-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/c37b05684a3e10522353bfbbd45db2ee/call_center_ivr-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/66b05a5a3dfab4417fcc4bcc1e81f087/call_center_ivr.png 233w, https://www.liveagent.sk/wp/urlslab-download/8254735dd35226e99836dc627b8fdb8b/call_center_ivr-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/2d3880e78de6616e2c927aa6b9cca316/call_center_ivr-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/c73ccf43b35452eebd88d97f9c30e09f/call_center_ivr-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/1e311f487355c3cbf33c1b02cc5dba6d/call_center_ivr-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/854bd0b3f8c1143fb5270ca2bb3775f4/call_center_ivr-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/602cb44c88d9f409e206495590fe5e83/call_center_ivr.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912240" alt="Call Center IVR" data-src="https://www.liveagent.sk/wp/urlslab-download/66b05a5a3dfab4417fcc4bcc1e81f087/call_center_ivr.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="63"></picture> </div> </div> <div class="elementor-element elementor-element-746bface elementor-widget elementor-widget-text-editor" data-id="746bface" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-interakt-vna-hlasov-odozva-ivr">Interaktívna hlasová odozva (IVR)</h4><p>Softvér call centra LiveAgenta podporuje stromy IVR. Nahrávajte vlastné správy alebo do systému hlasovej odozvy LiveAgenta nahrajte vopred nahrané súbory pre inteligentné smerovanie.</p><p><a href="https://www.liveagent.com/features/ivr-interactive-voice-response/" title="Take your customers to the experts during voice calls with Interactive Voice Response. Create your own IVR trees and route calls where you want them." hreflang="en-US" onover-preload="1">Zistite viac o interaktívnej hlasovej odozve</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-32db80c8 FeaturesTableNew__feature" data-id="32db80c8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7ea8f8fb elementor-widget elementor-widget-text-editor" data-id="7ea8f8fb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-automatick-distrib-cia-hovorov-acd">Automatická distribúcia hovorov (ACD)</h4><p>Naša aplikácia call centra rozdeľuje hovory podľa priority agenta alebo náhodného priradenia. Vyberte si, ktoré nastavenie vám vyhovuje, a tiež vlastné nastavenia, ako je napríklad doba pauzy.</p><p><a href="https://www.liveagent.com/customer-support-glossary/what-is-acd-in-call-center/" title="Discover how Automatic Call Distribution (ACD) optimizes call center efficiency by routing calls to the right agents, boosting satisfaction." hreflang="en-US" onover-preload="1">Zistite viac o automatickej distribúcii hovorov</a></p> </div> </div> <div class="elementor-element elementor-element-e5317a3 elementor-widget elementor-widget-image" data-id="e5317a3" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c990de3e2ccc71621fdd9363a9f0bb71/call_center_acd.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/1ef74586f3d1fe7ca7fa8524a936f0c0/call_center_acd-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/d9f74807333e37394fd43a2e72e23cdd/call_center_acd-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/8e7f511eadeeb2396dd0bfa01e0752a3/call_center_acd-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/76d2a68975c513e4368eed9cc74fd635/call_center_acd-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/9361b19722260efc2a571670d95ac1a3/call_center_acd-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/9cc2fd55572dc075bcfa85db4570b12d/call_center_acd.png 233w, https://www.liveagent.sk/wp/urlslab-download/cb3ba3cfdf28cca37c45ea8e40e4e51c/call_center_acd-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/c80493c5da3b754bace5afde4f5c1b0a/call_center_acd-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/6492bda32e79b36e9b38674c9a6eab26/call_center_acd-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/2ebf56e0e7253ec4d44aab5d93c0a182/call_center_acd-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/38224c24fae6217929d87e9982cf7b5b/call_center_acd-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c990de3e2ccc71621fdd9363a9f0bb71/call_center_acd.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-911921" alt="Call Center ACD" data-src="https://www.liveagent.sk/wp/urlslab-download/9cc2fd55572dc075bcfa85db4570b12d/call_center_acd.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="64"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-48894528 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="48894528" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6ebf897b FeaturesTableNew__feature" data-id="6ebf897b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-74c804c8 elementor-widget elementor-widget-image" data-id="74c804c8" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/0d79f7f9e0f0944f190f863a575dd52e/call_center_call-recording.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/f84e6dd36c746802c452d0c8216f9587/call_center_call-recording-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/bb221e781148ad60586ddda90241f07b/call_center_call-recording-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/4ce217e96fe86d9824d7f6a43e649854/call_center_call-recording-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/9ea40644629e3ea010f7873b2556f852/call_center_call-recording-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/03d094f1ff96d8c8b7379c09c2d3f287/call_center_call-recording-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/04da31bbd290eb5921042153dd6564ad/call_center_call-recording.png 233w, https://www.liveagent.sk/wp/urlslab-download/8ad8b0a3fa22219ebb21317708ca6750/call_center_call-recording-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/14af0cb65520eefb171e1d8428cf18e2/call_center_call-recording-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/bd3dda7fb584ab9e4a3a7f41f11c8fd2/call_center_call-recording-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/687d6c9a4b29a8bccb5f40640df1c88c/call_center_call-recording-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/45ba9da1bdffb2fe27dcecbe284e430f/call_center_call-recording-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/0d79f7f9e0f0944f190f863a575dd52e/call_center_call-recording.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912008" alt="Call Center Call Recording" data-src="https://www.liveagent.sk/wp/urlslab-download/04da31bbd290eb5921042153dd6564ad/call_center_call-recording.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="65"></picture> </div> </div> <div class="elementor-element elementor-element-8d58c60 elementor-widget elementor-widget-text-editor" data-id="8d58c60" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-nahr-vanie-hovorov">Nahrávanie hovorov</h4><p>Získajte kontext o histórii zákazníkov vďaka neobmedzenému nahrávaniu hovorov, ktoré ukladá každý hovor. Kedykoľvek si ich môžete prehrať a zistiť, ako poskytnúť výnimočnú zákaznícku skúsenosť.</p><p><a href="https://www.liveagent.com/call-recording-software/" title="Discover LiveAgent's top-rated call recording software for 2024, offering crystal-clear sound, unlimited recordings, and no setup fees. Perfect for quality assurance, legal protection, and agent training. Enjoy a free 30-day trial with no credit card required. Join industry leaders like Forbes and Airbus in optimizing your customer service with our easy-to-use, all-in-one platform. Start today!" hreflang="en-US" onover-preload="1">Zistite viac o nahrávaní hovorov</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-16ca134a FeaturesTableNew__feature" data-id="16ca134a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-274fbf6c elementor-widget elementor-widget-text-editor" data-id="274fbf6c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-softv-rov-telef-ny">Softvérové telefóny</h4><p>Náš softvér pre firemné call centrá je kompatibilný s mnohými cloudovými telefónnymi systémami VoIP. Pripojte ich k svojmu call centru LiveAgenta a volajte pomocou zariadení, ktoré preferujete.</p><p><a href="https://www.liveagent.com/softphone-software/" title="Discover LiveAgent's top-rated softphone software for B2B & B2C businesses, offering SIP-based VoIP support for seamless, reliable communication from anywhere. Enjoy features like call routing, IVR, unlimited recordings, and more. Start your free trial today and elevate your customer service with ease!" hreflang="en-US" onover-preload="1">Zistite viac o softvéri pre softphone</a></p> </div> </div> <div class="elementor-element elementor-element-5409048e elementor-widget elementor-widget-image" data-id="5409048e" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/991c095e3d68f25e2848e3408ab37dd4/call_center_softphones.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/68e033d57cd76f2eedcf7edf8b9f4364/call_center_softphones-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/ae2f2d67eb7f04c39fe22ddb9e5dc502/call_center_softphones-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/5137d263cb884a8881d8894945b7d45e/call_center_softphones-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/addf74b9abd0837a4f77ad019854dd51/call_center_softphones-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/840de26abf18e4eacc5f0287e136c3fe/call_center_softphones-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/b2715e2f6f7431d790ca7927a514cb4b/call_center_softphones.png 233w, https://www.liveagent.sk/wp/urlslab-download/6743377f9622bd99428b450dde3737ce/call_center_softphones-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/fdf6ecb2b3cdbae98ea7ce1ca56b4a0d/call_center_softphones-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/66076e9a7db77fc46c20cef3ca58a5b7/call_center_softphones-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/6f60bdf3389589b08266ac760f480dac/call_center_softphones-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/9158cf2fb5a5d0ed3cf5272831be8d42/call_center_softphones-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/991c095e3d68f25e2848e3408ab37dd4/call_center_softphones.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912472" alt="Call Center Softphones" data-src="https://www.liveagent.sk/wp/urlslab-download/b2715e2f6f7431d790ca7927a514cb4b/call_center_softphones.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="66"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-64539cc8 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="64539cc8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-60c19ac5 FeaturesTableNew__feature" data-id="60c19ac5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-441b1830 elementor-widget elementor-widget-image" data-id="441b1830" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/7432d535d65bf080cd919370ff55083f/call_center_inbound_sw.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/7cbb67999cf14f41438dd05c3dcf2146/call_center_inbound_sw-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/a93dacfc4f941f218ab2f78bb3792867/call_center_inbound_sw-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/e8e077f78a9aba50132ece60595be7b5/call_center_inbound_sw-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/d4f907d167e87e97339ca04592def4ff/call_center_inbound_sw-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/0e8d719a55e0215dfaff19f82d6fa9e8/call_center_inbound_sw-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/6542d29f1a6de0a0e03293057717e5dd/call_center_inbound_sw.png 233w, https://www.liveagent.sk/wp/urlslab-download/4e83fe22ed71b8dcc2ee19afa12bd3b2/call_center_inbound_sw-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/4002faa17f4e69c79a4c2fdc79217173/call_center_inbound_sw-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/0ead008afc6f2eadac9a98c62b15fda3/call_center_inbound_sw-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/911a24305f0e3ce7fdeb0b2048e9baff/call_center_inbound_sw-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/3ce09a8ca81cf043bbe34a5bff0435b8/call_center_inbound_sw-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/7432d535d65bf080cd919370ff55083f/call_center_inbound_sw.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912182" alt="Call Center Inbound Software" data-src="https://www.liveagent.sk/wp/urlslab-download/6542d29f1a6de0a0e03293057717e5dd/call_center_inbound_sw.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="67"></picture> </div> </div> <div class="elementor-element elementor-element-5a91469a elementor-widget elementor-widget-text-editor" data-id="5a91469a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-softv-r-call-centra-prich-dzaj-cich-hovorov">Softvér call centra prichádzajúcich hovorov</h4><p>Naše komplexné riešenie call centra dokáže spravovať viacero zariadení pre hovory. Systém vás upozorní zakaždým, keď sa vám niekto snaží dovolať na ľubovoľné číslo./p></p><p><a href="https://www.liveagent.com/inbound-call-center-software/" title="Discover the best inbound call center software solutions tested by experts. Compare features, pricing, reviews, and tips to find your perfect fit!" hreflang="en-US" onover-preload="1">Zistite viac o softvéri call centra prichádzajúcich hovorov</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2bd3f73d FeaturesTableNew__feature" data-id="2bd3f73d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-60b4c314 elementor-widget elementor-widget-text-editor" data-id="60b4c314" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-vstavan-znalostn-datab-za">Vstavaná znalostná databáza</h4><p>Poskytujte podporu 24/7 a zvyšujte spokojnosť zákazníkov, aj keď sú vaši agenti offline. Využite našu znalostnú databázu pre offline podporu.</p><p><a href="https://www.liveagent.sk/softver-bazy-znalosti/" title="Objavte 20 najlepších softvérov znalostnej bázy v roku 2024 na LiveAgent.sk. Porovnajte ceny a funkcie, aby ste zefektívnili správu informácií a zvýšili svoju efektivitu. Prečítajte si náš komplexný sprievodca teraz!" hreflang="sk-SK" onover-preload="1">Zistite viac o vstavanej znalostnej báze</a></p> </div> </div> <div class="elementor-element elementor-element-258909ee elementor-widget elementor-widget-image" data-id="258909ee" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/784922e15def39bbeb61c74f937d8f57/call_center_knowledgebase.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/adeff603c65f248b216d280911af3eba/call_center_knowledgebase-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/e6854924ca7c3a66450486310344e89e/call_center_knowledgebase-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/0a672b195b9444e58e6d6677c1c59477/call_center_knowledgebase-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/6932da27448a024715681cbbe2fe1dfd/call_center_knowledgebase-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/4f12a6db094cd914759009e2a83ea458/call_center_knowledgebase-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/95d5fa9a79b1073853f96c13f16a045e/call_center_knowledgebase.png 233w, https://www.liveagent.sk/wp/urlslab-download/031747a66c7ecaf5535cafaf53b02dfe/call_center_knowledgebase-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/fc6cbdc452ce85101191136691455645/call_center_knowledgebase-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/766593f7d21531cacebacf35d0bbbd98/call_center_knowledgebase-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/af36196d0e177cab7317c06c0902612e/call_center_knowledgebase-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/9090a83265d0a480cbd139f9e5156b6c/call_center_knowledgebase-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/784922e15def39bbeb61c74f937d8f57/call_center_knowledgebase.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912269" alt="Call Center Knowledgebase" data-src="https://www.liveagent.sk/wp/urlslab-download/95d5fa9a79b1073853f96c13f16a045e/call_center_knowledgebase.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="68"></picture> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1a5baf19 FeaturesTableNew elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1a5baf19" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-61e1a343 FeaturesTableNew__feature" data-id="61e1a343" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3a481f7b elementor-widget elementor-widget-image" data-id="3a481f7b" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c86a83616939cdeeba388dd5c623cbb1/call_center_reports.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/615e863173101df2f52c28bb204e341c/call_center_reports-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/ecf6fc3ad7ff1abcc7341f515c5ddc35/call_center_reports-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/0eeda8223e1e2e3f9697c74a794a8be6/call_center_reports-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/90c2f94ffd45ec7dcda1d40cb926eaa8/call_center_reports-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/837963bee9a348ee5449807e1a78f0c2/call_center_reports-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c3b6d08abfab8efba04dae187cf77e05/call_center_reports.png 233w, https://www.liveagent.sk/wp/urlslab-download/8b1530e9c62c75da277e3ee300e0bb69/call_center_reports-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/cdc09eb9a4b9c8d84f809e91d7c34360/call_center_reports-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/c477e24e2b8cde04aad11088fc8767f4/call_center_reports-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/aa41a5a80950ae55741e1b0dade97c82/call_center_reports-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/1ad11eb31db0f1f5929cf92d2bb45ac7/call_center_reports-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c86a83616939cdeeba388dd5c623cbb1/call_center_reports.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912443" alt="Call Center Reports" data-src="https://www.liveagent.sk/wp/urlslab-download/c3b6d08abfab8efba04dae187cf77e05/call_center_reports.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="69"></picture> </div> </div> <div class="elementor-element elementor-element-c36637a elementor-widget elementor-widget-text-editor" data-id="c36637a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-historick-reporty">Historické reporty</h4><p>Využite naše historické prehľady na zlepšenie služieb zákazníkom. Používajte grafy alebo tabuľky a segmentujte dáta ľubovoľným spôsobom. Sledujte hovory, dobu nečinnosti a ďalšie údaje.</p><p><a href="https://www.liveagent.com/features/analytics-overview/" urlslab_href_old="https://www.liveagent.com/customer-support-glossary/reports/" title="Get a holistic overview of your customer support efforts with our analytics overview dashboard feature in LiveAgent and improve your business immediately." hreflang="en-US" onover-preload="1">Zistite viac o reportoch</a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-17226a16 FeaturesTableNew__feature" data-id="17226a16" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3ff1532a elementor-widget elementor-widget-text-editor" data-id="3ff1532a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-softv-r-pre-videohovory">Softvér pre videohovory</h4><p>Náš webový softvér pre call centrá umožňuje agentom kontaktných centier videohovory so zákazníkmi. Videohovory podporujú video, hlas a chat bez možnosti nahrávania.</p><p><a href="https://www.liveagent.com/features/video-chat/" title="Get more personal with Video Calls. It works just like a regular video conferencing software. Chat and call with your customers now." hreflang="en-US" onover-preload="1">Zistite viac o softvéri pre videohovory</a></p> </div> </div> <div class="elementor-element elementor-element-1a726799 elementor-widget elementor-widget-image" data-id="1a726799" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/1c5e5cb09706ca348fc00b82d0871310/call_center_videocall.png.webp 233w, https://www.liveagent.sk/wp/urlslab-download/dfc07c1798981bd091cf13fb4ae759a0/call_center_videocall-225x300.png.webp 225w, https://www.liveagent.sk/wp/urlslab-download/13275b149e727ffbbc709366a787d448/call_center_videocall-37x50.png.webp 37w, https://www.liveagent.sk/wp/urlslab-download/4f17381f3da1596672f93fb2ee430cf4/call_center_videocall-19x25.png.webp 19w, https://www.liveagent.sk/wp/urlslab-download/cf8cc879e09feea07825334746ce8eca/call_center_videocall-139x185.png.webp 139w, https://www.liveagent.sk/wp/urlslab-download/138a52d52adc0f9403cfe6244524dd9f/call_center_videocall-82x110.png.webp 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/2adac84d079c1286fea8d9eed07577af/call_center_videocall.png 233w, https://www.liveagent.sk/wp/urlslab-download/2c25b46b82f94b10722446b4d1b75e65/call_center_videocall-225x300.png 225w, https://www.liveagent.sk/wp/urlslab-download/52143c1f1d4a8128a6cf8b2ba53c999d/call_center_videocall-37x50.png 37w, https://www.liveagent.sk/wp/urlslab-download/c19a4a2c3c2cccd4a37ae796b442c427/call_center_videocall-19x25.png 19w, https://www.liveagent.sk/wp/urlslab-download/4daff7b1952371e4d9bef8c7192f42c9/call_center_videocall-139x185.png 139w, https://www.liveagent.sk/wp/urlslab-download/5713e1efa6d372f872c2518680866c13/call_center_videocall-82x110.png 82w" urlslab-lazy="yes" sizes="(max-width: 233px) 100vw, 233px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/1c5e5cb09706ca348fc00b82d0871310/call_center_videocall.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="233" height="311" class="attachment-large size-large wp-image-912501" alt="Call Center VideoCall" data-src="https://www.liveagent.sk/wp/urlslab-download/2adac84d079c1286fea8d9eed07577af/call_center_videocall.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="70"></picture> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4f8a06d IconTabs Block Block-orange--glass Block--redesign elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4f8a06d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7ef37451" data-id="7ef37451" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1717ba7f elementor-icon-list--layout-inline IconTabs__tabs elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="1717ba7f" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items elementor-inline-items"> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#r%C3%BDchlej%C5%A1iePripojenie" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK"> <span class="elementor-icon-list-text">Rýchlejšie pripojenie</span> </a> </li> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#%C5%A1irok%C3%BDDosah" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK"> <span class="elementor-icon-list-text">Široký dosah</span> </a> </li> <li class="elementor-icon-list-item elementor-inline-item"> <a href="#vylep%C5%A1en%C3%A1Podpora" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK"> <span class="elementor-icon-list-text">Vylepšená kvalita podpory</span> </a> </li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6849ca8a IconTabs__content" data-id="6849ca8a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3791a2a4 wrapper__wide wrapper IconTabs__block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3791a2a4" data-element_type="section" id="fasterConnections"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1fbea30c" data-id="1fbea30c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-19eff938 tag elementor-widget elementor-widget-text-editor" data-id="19eff938" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Rýchle riešenia</p> </div> </div> <div class="elementor-element elementor-element-53687108 elementor-widget elementor-widget-heading" data-id="53687108" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-spojte-sa-so-zkaznkmi-rchlejie">Spojte sa so zákazníkmi rýchlejšie</h2> </div> </div> <div class="elementor-element elementor-element-31e34a7d elementor-widget elementor-widget-text-editor" data-id="31e34a7d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Call centrum LiveAgenta sa jednoducho nastavuje a jednoducho používa. Vďaka plnej integrácii s naším tiketing systémom môžete telefonovať a prijímať hovory rýchlejšie. Krátky priemerný čas dosahu vám môže pomôcť vyriešiť problémy oveľa rýchlejšie.</p> </div> </div> <div class="elementor-element elementor-element-22bf165 checklist elementor-widget elementor-widget-text-editor" data-id="22bf165" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Poskytnite rýchlejšiu podporu s kratším čakaním a vytvorte si šťastnejších zákazníkov</li> <li>Riešte problémy zákazníkov rýchlo a na osobnej úrovni</li> </ul> </div> </div> <div class="elementor-element elementor-element-55cb12d9 learn-more elementor-widget elementor-widget-text-editor" data-id="55cb12d9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.sk/studie/" class=" icn-after-arrow-right" urlslab_href_old="/research/" title="Studie" hreflang="sk-SK" onover-preload="1">Nájdite ďalšie štatistiky<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-22b3b6b8 IconTabs__block--chart" data-id="22b3b6b8" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-76f0e964 elementor-widget elementor-widget-image" data-id="76f0e964" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.sk/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="71"> </div> </div> <div class="elementor-element elementor-element-6bfc0350 IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="6bfc0350" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>20 sekúnd</p> </div> </div> <div class="elementor-element elementor-element-5f4b43fd IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="5f4b43fd" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Priemerný čas dosahu</strong></p> <p>Integrujte svoj viackanálový tiketing softvér s aplikáciami, ktoré používate denne. Prostredníctvom pluginov máme k dispozícii viac ako 150 integrácií.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-68e7549d wrapper__wide wrapper IconTabs__block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="68e7549d" data-element_type="section" id="extensiveReach"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4353a6b" data-id="4353a6b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-79484250 tag elementor-widget elementor-widget-text-editor" data-id="79484250" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Lepší dosah</p> </div> </div> <div class="elementor-element elementor-element-9c5ec7d elementor-widget elementor-widget-heading" data-id="9c5ec7d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-rozrte-svoj-dosah-a-zlepite-svoju-podporu">Rozšírte svoj dosah a zlepšite svoju podporu</h2> </div> </div> <div class="elementor-element elementor-element-3274745f elementor-widget elementor-widget-text-editor" data-id="3274745f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Hovory sú stále jedným z najpopulárnejších spôsobov, ako sa spojiť s podporou, vďaka čomu sú hovory jedným z najrýchlejších spôsobov, ako uspokojiť svojich zákazníkov. Získajte jeden z najpopulárnejších komunikačných kanálov so zákazníkmi a oslovte viac zákazníkov.</p> </div> </div> <div class="elementor-element elementor-element-60f68f23 checklist elementor-widget elementor-widget-text-editor" data-id="60f68f23" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Získajte obľúbený komunikačný kanál so zákazníkmi pre váš help desk</li> <li>Oslovte viac zákazníkov, vyriešte viac problémov a zvýšte návratnosť investícií</li> </ul> </div> </div> <div class="elementor-element elementor-element-278717ae learn-more elementor-widget elementor-widget-text-editor" data-id="278717ae" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.sk/studie/" class=" icn-after-arrow-right" urlslab_href_old="/research/" title="Studie" hreflang="sk-SK" onover-preload="1">Nájdite ďalšie štatistiky<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7a9b058 IconTabs__block--chart" data-id="7a9b058" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1d626ba7 elementor-widget elementor-widget-image" data-id="1d626ba7" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.sk/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="72"> </div> </div> <div class="elementor-element elementor-element-376eb29b IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="376eb29b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>50 %</p> </div> </div> <div class="elementor-element elementor-element-4660ddf3 IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="4660ddf3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>zákazníkov volá</strong></p> <p>Polovica vašej zákazníckej základne môže čakať na možnosť zavolať vám namiesto odosielania e-mailov. Aj niekoľko telefónnych liniek môže zvýšiť spokojnosť zákazníkov.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-4028b823 IconTabs__block active wrapper__wide wrapper elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4028b823" data-element_type="section" id="improvedService"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5c387328" data-id="5c387328" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-43b1b09e tag elementor-widget elementor-widget-text-editor" data-id="43b1b09e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Kvalita podpory</p> </div> </div> <div class="elementor-element elementor-element-90bf639 elementor-widget elementor-widget-heading" data-id="90bf639" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-poskytujte-kvalitn-zkazncku-podporu">Poskytujte kvalitnú zákaznícku podporu</h2> </div> </div> <div class="elementor-element elementor-element-4572cfc1 elementor-widget elementor-widget-text-editor" data-id="4572cfc1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Riešte problémy na osobnej úrovni skutočným rozhovorom a porozumením. Hovory vám môžu pomôcť jednať so zákazníkmi na inej úrovni a zároveň vám umožnia vyhnúť sa zdĺhavým konverzáciám prostredníctvom e-mailov. Môžete tiež použiť videohovory. </p> </div> </div> <div class="elementor-element elementor-element-28cdf5da checklist elementor-widget elementor-widget-text-editor" data-id="28cdf5da" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul> <li>Časovo náročné problémy riešte osobne telefonicky </li> <li>Pridajte videohovory a volajte so zákazníkmi tvárou v tvár</li> </ul> </div> </div> <div class="elementor-element elementor-element-4ce876a2 learn-more elementor-widget elementor-widget-text-editor" data-id="4ce876a2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.sk/studie/" class=" icn-after-arrow-right" urlslab_href_old="/research/" title="Studie" hreflang="sk-SK" onover-preload="1">Nájdite ďalšie štatistiky<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5b16c23b IconTabs__block--chart" data-id="5b16c23b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-45b2533 elementor-widget elementor-widget-image" data-id="45b2533" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="484" height="261" class="attachment-full size-full wp-image-632112" alt="Chart" data-src="https://www.liveagent.sk/wp/urlslab-download/58a63ba024c3439ea39aaad76fb457ad/icontabs_chart.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="73"> </div> </div> <div class="elementor-element elementor-element-269b507a IconTabs__chartText big elementor-widget elementor-widget-text-editor" data-id="269b507a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>70 %</p> </div> </div> <div class="elementor-element elementor-element-386f1b1b IconTabs__textBubble elementor-widget elementor-widget-text-editor" data-id="386f1b1b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><strong>Priemerná miera vyriešenia</strong></p><p>Výskum ukazuje, že hovory sú jedným z najspoľahlivejších kanálov na riešenie problémov. Inovujte svoju súpravu nástrojov pre časovo náročné problémy alebo hovory s dôležitými klientmi.</p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-2720f97 elementor-section-full_width Block Block--redesign Block--redesign__basic elementor-section-height-default elementor-section-height-default" data-id="2720f97" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-266271d wrapper" data-id="266271d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9b79d53 elementor-widget elementor-widget-heading" data-id="9b79d53" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-uetrite-viac-na-softvri-call-centra"><span class="highlight-gradient">Ušetrite viac</span> na softvéri call centra</h2> </div> </div> <div class="elementor-element elementor-element-1e48e34 subtitleTitle elementor-widget elementor-widget-text-editor" data-id="1e48e34" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Získajte softvér cloudového call centra, ktorý vám prináša najväčšiu hodnotu. Porovnajte funkcie a ceny pre používateľa za mesiac pomocou kalkulačky cien.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-b81651f elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b81651f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f17337d" data-id="f17337d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-771f887 elementor-widget elementor-widget-shortcode" data-id="771f887" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div data-widget> <link data-href="https://www.liveagent.sk/app/themes/liveagent/apps/web-calc-featured/build/static/css/main.css?241122104000" rel="stylesheet"> <div id="calcfeaturedWrapper"> <div id="calcfeatured" dir="ltr" class="calcfeatured--main"></div> </div> <script> (() => { sessionStorage.setItem('WebCalcFeatured', '["callcenter"]'); })() </script> <script data-src="https://www.liveagent.sk/app/themes/liveagent/apps/web-calc-featured/build/static/js/main.js?241122104000"></script> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-2c4e7bf5 elementor-section-full_width Block elementor-section-height-default elementor-section-height-default" data-id="2c4e7bf5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cbec62b wrapper" data-id="cbec62b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3f2b8037 badge elementor-widget elementor-widget-image" data-id="3f2b8037" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" title="" alt="Medal" data-src="https://www.liveagent.sk/wp/urlslab-download/a51aa51d67135d4bae44029e7b4b481b/Medal.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="74"> </div> </div> <div class="elementor-element elementor-element-4e550a56 elementor-widget elementor-widget-heading" data-id="4e550a56" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-zanite-pouva-liveagenta-teraz">Začnite používať LiveAgenta teraz!</h2> </div> </div> <div class="elementor-element elementor-element-5d24c0c0 elementor-widget elementor-widget-text-editor" data-id="5d24c0c0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Vyskúšajte všetko, čo ponúkame, s bezplatnou 30-dňovou skúšobnou verziou</p> </div> </div> <div class="elementor-element elementor-element-70002b57 startusing elementor-widget elementor-widget-html" data-id="70002b57" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="flex flex-wrap"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--full" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"> <span>Začnite | 1 mesiac zadarmo</span> </a> <a href="https://www.liveagent.sk/ukazka-softveru/" class="Button Button--outline" title="Naplánujte si bezplatnú ukážku softvéru LiveAgent a objavte, ako môže vášmu podnikaniu pomôcť zlepšiť zákaznícku spokojnosť a zvýšiť predaje. Personalizované demo vám ukáže funkcie a integrácie, pričom môžete pozvať až 100 kolegov. Začnite bez záväzkov a spoznajte výhody LiveAgenta ešte dnes!" hreflang="sk-SK" onover-preload="1"> <span>Naplánujte si ukážku</span> </a> </div> </div> </div> <div class="elementor-element elementor-element-49fbe49e elementor-widget elementor-widget-html" data-id="49fbe49e" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <ul class="no-cc" style="justify-content: center;"> <li>✓ Žiadny poplatok za nastavenie </li> <li>✓ Zákaznícka podpora 24/7 </li> <li>✓ Nie je potrebná žiadna platobná karta </li> <li>✓ CMožnosť kedykoľvek zrušiť</li> </ul> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-39bf86a5 elementor-section-full_width Block image-right elementor-section-height-default elementor-section-height-default" data-id="39bf86a5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-26ba362a wrapper" data-id="26ba362a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1cb991de elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="1cb991de" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5a96c86c" data-id="5a96c86c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-e214250 elementor-widget elementor-widget-heading" data-id="e214250" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-viac-ako-60-poskytovateov-voip-integrationswith-liveagent"><span class="highlight-gradient">Viac ako 60 </span> poskytovateľov VoIP <span class="highlight-gradient">integrations</span><br>with LiveAgent</h2> </div> </div> <div class="elementor-element elementor-element-2c459500 subtitle elementor-widget elementor-widget-text-editor" data-id="2c459500" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Integrujte, automatizujte, inovujte</p> </div> </div> <div class="elementor-element elementor-element-49f6750a elementor-widget elementor-widget-html" data-id="49f6750a" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.sk/integracie/" class="Button Button--full" urlslab_href_old="/integrations" title="Maximalizujte hodnotu svojho help desk softvéru s LiveAgent integráciami a zlepšite zákaznícku spokojnosť. Začnite teraz!" hreflang="sk-SK" onover-preload="1"><span>Preskúmajte všetky integrácie</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-185e002d" data-id="185e002d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-45e5624c elementor-widget elementor-widget-image" data-id="45e5624c" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="1024" height="1024" class="attachment-large size-large wp-image-654193" alt="LiveAgent VoIP providers" data-src="https://www.liveagent.sk/wp/urlslab-download/1598ed5b4bdcf5d26b1afa7d48a91e95/over_60_voip_providers.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="75"> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-1e9aaa82 elementor-section-full_width Block--redesign Block--redesign__basic Boxes Boxes--shadow Boxes--stars elementor-section-height-default elementor-section-height-default" data-id="1e9aaa82" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e6fa237 wrapper" data-id="4e6fa237" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-58b59cf0 elementor-widget elementor-widget-heading" data-id="58b59cf0" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-zostate-v-bezpe-so-softvrom-call-centra-liveagenta">Zostaňte v bezpečí so softvérom call centra LiveAgenta</h2> </div> </div> <div class="elementor-element elementor-element-52a9f2cb elementor-widget elementor-widget-text-editor" data-id="52a9f2cb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Softvér call centra LiveAgent je v súlade s GDPR, je šifrovaný HTTPS a úspešne prešiel overovacím auditom rozhrania Google OAuth API.</p> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-70375606 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="70375606" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-247d65b2" data-id="247d65b2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-79e8b85a elementor-widget elementor-widget-image" data-id="79e8b85a" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246962" alt="" data-src="https://www.liveagent.sk/wp/urlslab-download/83ca70a48f126a40ee84f28064c19cab/Union-3.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="76"> </div> </div> <div class="elementor-element elementor-element-5a24a155 elementor-widget elementor-widget-heading" data-id="5a24a155" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default" id="h-ochrana-produktu">Ochrana produktu</h4> </div> </div> <div class="elementor-element elementor-element-292545d6 elementor-widget elementor-widget-text-editor" data-id="292545d6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400;">Náš cloudový softvér pre telefonické hovory VoIP beží na zabezpečenom pripojení pomocou protokolu HTTPS. Všetka komunikácia medzi vaším prehliadačom a cloudovým kontaktným centrom je šifrovaná, vrátane vašich live chatov, hovorov z call centra a e-mailovej komunikácie.</span></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-267b9aef" data-id="267b9aef" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5756cf09 elementor-widget elementor-widget-image" data-id="5756cf09" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-234254" alt="" data-src="https://www.liveagent.sk/wp/urlslab-download/7a4bce3c2c61b327f97e04cd70eea487/Could.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="77"> </div> </div> <div class="elementor-element elementor-element-731243c8 elementor-widget elementor-widget-heading" data-id="731243c8" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default" id="h-zabezpe-enie-d-tov-ho-centra">Zabezpečenie dátového centra</h4> </div> </div> <div class="elementor-element elementor-element-79216a46 elementor-widget elementor-widget-text-editor" data-id="79216a46" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400;">Servery LiveAgent sú hosťované v zariadeniach kompatibilných s Tier III+ alebo IV alebo PCI DSS, SSAE-16 alebo ISO 27001. Zariadenia nášho dátového centra sú v zabezpečenom obvode s viacúrovňovými bezpečnostnými zónami, 24/7 bezpečnosťou s obsluhou, CCTV video dohľadom, multifaktorovou identifikáciou a ďalšími.</span></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6a1db643" data-id="6a1db643" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-782f0ea2 elementor-widget elementor-widget-image" data-id="782f0ea2" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="150" height="150" class="attachment-thumbnail size-thumbnail wp-image-246301" alt="Web icon" data-src="https://www.liveagent.sk/wp/urlslab-download/dd83af3c8e873ca582c6a01a274eba25/Web-1.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="78"> </div> </div> <div class="elementor-element elementor-element-3ceb5cc5 elementor-widget elementor-widget-heading" data-id="3ceb5cc5" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default" id="h-zabezpe-enie-siete">Zabezpečenie siete</h4> </div> </div> <div class="elementor-element elementor-element-4590059b elementor-widget elementor-widget-text-editor" data-id="4590059b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-weight: 400;">Naša sieť je chránená redundantnými firewallmi, najlepšou technológiou smerovača vo svojej triede, zabezpečeným prenosom HTTPS cez verejné siete a technológiami detekcie a/alebo prevencie prienikov do siete (IDS/IPS), ktoré monitorujú a/alebo blokujú škodlivú prevádzku a sieťové útoky.</span></p> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-139842f0 elementor-section-full_width Block--redesign Block--redesign__basic Boxes Boxes--shadow elementor-section-height-default elementor-section-height-default" data-id="139842f0" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5a39ad09 wrapper" data-id="5a39ad09" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4c9b7e38 elementor-widget elementor-widget-heading" data-id="4c9b7e38" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-poskytujte-podporu-vo-vetkch-dleitch-zkaznckych-kanloch">Poskytujte podporu vo všetkých dôležitých<br> zákazníckych kanáloch</h2> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-53f1c37f wrapper elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="53f1c37f" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-30f12370" data-id="30f12370" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3bf35c3d elementor-widget elementor-widget-image" data-id="3bf35c3d" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.sk/zakaznicka-podpora-na-socialnych-sietach/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sk-SK" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/32f4655c49bac172c36837fee3150926/support_social_media-1-1024x306.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/d3fa7d33608658023ef2fa00e50dd672/support_social_media-1-300x90.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/37f53000ac080a0f3004e892d896ba6c/support_social_media-1-768x230.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/5431c735e17dc0ac4e064a9dfa4f50b2/support_social_media-1-167x50.png.webp 167w, https://www.liveagent.sk/wp/urlslab-download/a0a3b2ce6f856328543545e41af3559b/support_social_media-1-84x25.png.webp 84w, https://www.liveagent.sk/wp/urlslab-download/4ea74398a1c90814945619a98f4e68d2/support_social_media-1-960x287.png.webp 960w, https://www.liveagent.sk/wp/urlslab-download/95d9f06514506093fda0d440afcfe794/support_social_media-1-700x209.png.webp 700w, https://www.liveagent.sk/wp/urlslab-download/b91d30a06dbb56e39694cf316793fd35/support_social_media-1-185x55.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/b2d26b9c383bb2c2e97add739d55524d/support_social_media-1-110x33.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/313c9b0a9660aeb3ccd386ef67594545/support_social_media-1-485x145.png.webp 485w, https://www.liveagent.sk/wp/urlslab-download/1fbee96d4588362886d61aa449c0d2ed/support_social_media-1.png.webp 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/d708a99544a87c5eb50c9614c8fca95e/support_social_media-1-1024x306.png 1024w, https://www.liveagent.sk/wp/urlslab-download/4cbbf744032856a7ddfc6c60c1ac83fe/support_social_media-1-300x90.png 300w, https://www.liveagent.sk/wp/urlslab-download/ae58b165ada9430c2d839212a1399a57/support_social_media-1-768x230.png 768w, https://www.liveagent.sk/wp/urlslab-download/4f54fc6987bf7c75640e1f1f53150f43/support_social_media-1-167x50.png 167w, https://www.liveagent.sk/wp/urlslab-download/74a1d19aa0fa88b18d20e38d13417be8/support_social_media-1-84x25.png 84w, https://www.liveagent.sk/wp/urlslab-download/4af82cfb75cf8f03d6cd28645cb5f8bc/support_social_media-1-960x287.png 960w, https://www.liveagent.sk/wp/urlslab-download/74130600aa3a790c4979c03314268134/support_social_media-1-700x209.png 700w, https://www.liveagent.sk/wp/urlslab-download/076ec040ef01fed1c15633d24a5470d4/support_social_media-1-185x55.png 185w, https://www.liveagent.sk/wp/urlslab-download/029b6c61171a877c9f14d0ec4f0ab825/support_social_media-1-110x33.png 110w, https://www.liveagent.sk/wp/urlslab-download/886c75250e70dff7b3d2f0257689b1c9/support_social_media-1-485x145.png 485w, https://www.liveagent.sk/wp/urlslab-download/52b75fd986a0abf4fc87a8ea6bd41633/support_social_media-1.png 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/32f4655c49bac172c36837fee3150926/support_social_media-1-1024x306.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="306" class="attachment-large size-large wp-image-654287" alt="LiveAgent social media support" data-src="https://www.liveagent.sk/wp/urlslab-download/d708a99544a87c5eb50c9614c8fca95e/support_social_media-1-1024x306.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="79"></picture> </a> </div> </div> <div class="elementor-element elementor-element-1a60020f elementor-widget elementor-widget-heading" data-id="1a60020f" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-socilne-mdi"><a href="https://www.liveagent.sk/zakaznicka-podpora-na-socialnych-sietach/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sk-SK" onover-preload="1"> Sociálne médiá</a></h3> </div> </div> <div class="elementor-element elementor-element-55bd55eb elementor-widget elementor-widget-text-editor" data-id="55bd55eb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Naše integrácie vám môžu pomôcť získať sociálne siete a poskytnúť prispôsobenú zákaznícku skúsenosť na dôležitých sociálnych kanáloch. Náš tiketing systém podporuje bezproblémovú integráciu s vašimi službami Facebook, Instagram a Twitter. S našou Viber integráciou zvládnete dokonca aj textovú komunikáciu.</p> </div> </div> <div class="elementor-element elementor-element-77302c59 learn-more elementor-widget elementor-widget-text-editor" data-id="77302c59" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.sk/zakaznicka-podpora-na-socialnych-sietach/" class=" icn-after-arrow-right" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="sk-SK" onover-preload="1">Zistiť viac o sociálnych médiách<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2e33cbd0" data-id="2e33cbd0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2b05e2cb wide elementor-widget elementor-widget-image" data-id="2b05e2cb" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.sk/live-chat-softver/" title="Zažite vynikajúcu zákaznícku podporu s LiveAgent live chat softvérom, ktorý zvyšuje angažovanosť klientov bez poplatkov za nastavenie a potreby kreditnej karty. Vyskúšajte 14-dňovú bezplatnú verziu a objavte, prečo viac než 35,000 spoločností dôveruje našim pokročilým funkciám pre okamžité pripojenie a zlepšenie spokojnosti zákazníkov. Začnite teraz!" hreflang="sk-SK" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/b13abba6efe6631df7ddae7b4bcd5131/support_live_chat-1-1024x305.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/b475579f620365231d3a4dc80eade3d7/support_live_chat-1-300x89.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/5c5a8579671bf235b8f8fae75d787360/support_live_chat-1-768x228.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/15a819532af25314f7354d95bfadcff7/support_live_chat-1-168x50.png.webp 168w, https://www.liveagent.sk/wp/urlslab-download/e98e4051a94d206fc0a305b74ace5775/support_live_chat-1-84x25.png.webp 84w, https://www.liveagent.sk/wp/urlslab-download/f8fc00a13b14cadb22a1c004ff98c732/support_live_chat-1-960x286.png.webp 960w, https://www.liveagent.sk/wp/urlslab-download/0f6bc3047150150b391109406464b4a5/support_live_chat-1-700x208.png.webp 700w, https://www.liveagent.sk/wp/urlslab-download/33f54bc82eb8b032533eb0282e210f95/support_live_chat-1-185x55.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/52ab599d7240439da9baa9fee6d1659e/support_live_chat-1-110x33.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/b59130e79b600bfa978e9f5207f48945/support_live_chat-1-485x144.png.webp 485w, https://www.liveagent.sk/wp/urlslab-download/a092bf427e08d90901f1afe482e0bc33/support_live_chat-1.png.webp 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/ba63cc8b8c2f5857bd3df12bcda55cb6/support_live_chat-1-1024x305.png 1024w, https://www.liveagent.sk/wp/urlslab-download/d18509ea4c45c599dc3d938403561c84/support_live_chat-1-300x89.png 300w, https://www.liveagent.sk/wp/urlslab-download/ca1094ca544cbb7837984a8da781f743/support_live_chat-1-768x228.png 768w, https://www.liveagent.sk/wp/urlslab-download/e0057fb243c6f200d3b339874796b2c3/support_live_chat-1-168x50.png 168w, https://www.liveagent.sk/wp/urlslab-download/eeff82be3f60db904825769cbd74f958/support_live_chat-1-84x25.png 84w, https://www.liveagent.sk/wp/urlslab-download/c5ab68fa5304c4a26ea3111c12c28df0/support_live_chat-1-960x286.png 960w, https://www.liveagent.sk/wp/urlslab-download/7fe48a27279ca03c00c4e5b0033c2459/support_live_chat-1-700x208.png 700w, https://www.liveagent.sk/wp/urlslab-download/6a5dd988b44013c85e3231c5e332460b/support_live_chat-1-185x55.png 185w, https://www.liveagent.sk/wp/urlslab-download/296d5e7101aefafe31e370eff1390ff3/support_live_chat-1-110x33.png 110w, https://www.liveagent.sk/wp/urlslab-download/663da5455901c627f3d3123e4f6b07ec/support_live_chat-1-485x144.png 485w, https://www.liveagent.sk/wp/urlslab-download/10c3b4d2c0cc35f8a30f9b8c4cb4d54b/support_live_chat-1.png 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/b13abba6efe6631df7ddae7b4bcd5131/support_live_chat-1-1024x305.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="305" class="attachment-large size-large wp-image-654258" alt="LiveAgent's live chat in real time" data-src="https://www.liveagent.sk/wp/urlslab-download/ba63cc8b8c2f5857bd3df12bcda55cb6/support_live_chat-1-1024x305.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="80"></picture> </a> </div> </div> <div class="elementor-element elementor-element-71622ee3 elementor-widget elementor-widget-heading" data-id="71622ee3" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-live-chat"><a href="https://www.liveagent.sk/live-chat-softver/" title="Zažite vynikajúcu zákaznícku podporu s LiveAgent live chat softvérom, ktorý zvyšuje angažovanosť klientov bez poplatkov za nastavenie a potreby kreditnej karty. Vyskúšajte 14-dňovú bezplatnú verziu a objavte, prečo viac než 35,000 spoločností dôveruje našim pokročilým funkciám pre okamžité pripojenie a zlepšenie spokojnosti zákazníkov. Začnite teraz!" hreflang="sk-SK" onover-preload="1">Live chat</a></h3> </div> </div> <div class="elementor-element elementor-element-47c9b78c elementor-widget elementor-widget-text-editor" data-id="47c9b78c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Poskytnite výnimočnú zákaznícku skúsenosť s naším live chatom. Je to jedna z najrýchlejších dostupných miniaplikácií na rozhovor v reálnom čase a dá sa jednoducho integrovať do vašich webových stránok. Budujte zmysluplné vzťahy so zákazníkmi a premeňte návštevníkov webu na zákazníkov. Náš chat vám môže pomôcť skrátiť časy spracovania a stať sa cenným nástrojom v akomkoľvek pracovnom priestore agenta.</p> </div> </div> <div class="elementor-element elementor-element-70a6c7c4 learn-more elementor-widget elementor-widget-text-editor" data-id="70a6c7c4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.sk/live-chat-softver/" class=" icn-after-arrow-right" title="Zažite vynikajúcu zákaznícku podporu s LiveAgent live chat softvérom, ktorý zvyšuje angažovanosť klientov bez poplatkov za nastavenie a potreby kreditnej karty. Vyskúšajte 14-dňovú bezplatnú verziu a objavte, prečo viac než 35,000 spoločností dôveruje našim pokročilým funkciám pre okamžité pripojenie a zlepšenie spokojnosti zákazníkov. Začnite teraz!" hreflang="sk-SK" onover-preload="1">Zistiť viac o live chate<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-51bed25 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="51bed25" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6360f1b1" data-id="6360f1b1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-62089e04 wide elementor-widget elementor-widget-image" data-id="62089e04" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.sk/tiketing-softver/" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/ec01e6b52e7aa9ee07ea019e0e0def51/support_knowledge_base-1-1024x306.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/5d62db61b2e4e03734cea401d2b883dd/support_knowledge_base-1-300x90.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/d3bd47ae6ab56b68af18bf7c91f42463/support_knowledge_base-1-768x230.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/14886f7758d02542e77563f0feb2f597/support_knowledge_base-1-167x50.png.webp 167w, https://www.liveagent.sk/wp/urlslab-download/862f2d55601dd6be32caeb74bc742409/support_knowledge_base-1-84x25.png.webp 84w, https://www.liveagent.sk/wp/urlslab-download/7822e6e56d4506f0c897823521b8d403/support_knowledge_base-1-960x287.png.webp 960w, https://www.liveagent.sk/wp/urlslab-download/61172a7237ef8dc1939cab77df0300af/support_knowledge_base-1-700x209.png.webp 700w, https://www.liveagent.sk/wp/urlslab-download/3cb4dac8056437c63a31308b5599794d/support_knowledge_base-1-185x55.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/7619492f9dc8aadc178a3d61ce6c9c0f/support_knowledge_base-1-110x33.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/0eb64f8e69dfbd50de8d47d95429c9ba/support_knowledge_base-1-485x145.png.webp 485w, https://www.liveagent.sk/wp/urlslab-download/7b4146569be607d6ccabdc3b503728fb/support_knowledge_base-1.png.webp 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c69e8784a687ea2d572e3704d655ae3c/support_knowledge_base-1-1024x306.png 1024w, https://www.liveagent.sk/wp/urlslab-download/c26f9ccf2b899c1c3746ff9efe9141d5/support_knowledge_base-1-300x90.png 300w, https://www.liveagent.sk/wp/urlslab-download/abebd0de95e365aa89097ad09e33099c/support_knowledge_base-1-768x230.png 768w, https://www.liveagent.sk/wp/urlslab-download/b2868ed576617848a7aa9cff5fbd5719/support_knowledge_base-1-167x50.png 167w, https://www.liveagent.sk/wp/urlslab-download/1465539ad3b8267004e73237723f42e0/support_knowledge_base-1-84x25.png 84w, https://www.liveagent.sk/wp/urlslab-download/832c6b5152ff7e19c8c9368a541e8568/support_knowledge_base-1-960x287.png 960w, https://www.liveagent.sk/wp/urlslab-download/a90eb58ded59cb4e46c2032d7db8cad1/support_knowledge_base-1-700x209.png 700w, https://www.liveagent.sk/wp/urlslab-download/02c7fdf59b5852dba09765a37614b294/support_knowledge_base-1-185x55.png 185w, https://www.liveagent.sk/wp/urlslab-download/cd204eae677373623a479aae76311242/support_knowledge_base-1-110x33.png 110w, https://www.liveagent.sk/wp/urlslab-download/d7e7fa5fcbfcc40147b800719b090a63/support_knowledge_base-1-485x145.png 485w, https://www.liveagent.sk/wp/urlslab-download/fdc7507f29ceb1301203bee5d96361f9/support_knowledge_base-1.png 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/ec01e6b52e7aa9ee07ea019e0e0def51/support_knowledge_base-1-1024x306.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="306" class="attachment-large size-large wp-image-654229" alt="" data-src="https://www.liveagent.sk/wp/urlslab-download/c69e8784a687ea2d572e3704d655ae3c/support_knowledge_base-1-1024x306.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="81"></picture> </a> </div> </div> <div class="elementor-element elementor-element-4c60a680 elementor-widget elementor-widget-heading" data-id="4c60a680" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-bza-znalost"><a href="https://www.liveagent.sk/softver-bazy-znalosti/" title="Objavte 20 najlepších softvérov znalostnej bázy v roku 2024 na LiveAgent.sk. Porovnajte ceny a funkcie, aby ste zefektívnili správu informácií a zvýšili svoju efektivitu. Prečítajte si náš komplexný sprievodca teraz!" hreflang="sk-SK" onover-preload="1">Báza znalostí</a></h3> </div> </div> <div class="elementor-element elementor-element-7e60295e elementor-widget elementor-widget-text-editor" data-id="7e60295e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Obohaťte svoje kontaktné centrum o komplexnú znalostnú databázu. Ľahko vytvárajte užitočné články, informačné sekcie a návody typu „urob si sám“ pre zákazníkov, ktorí radšej hľadajú riešenie na vlastnú päsť. Poskytnite odpovede na bežné otázky pomocou často kladených otázok alebo vytvorte fóra, kde sa ľudia môžu spojiť s agentmi alebo inými zákazníkmi a získať podporu.</p> </div> </div> <div class="elementor-element elementor-element-31620ecf learn-more elementor-widget elementor-widget-text-editor" data-id="31620ecf" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.sk/softver-bazy-znalosti/" class=" icn-after-arrow-right" title="Objavte 20 najlepších softvérov znalostnej bázy v roku 2024 na LiveAgent.sk. Porovnajte ceny a funkcie, aby ste zefektívnili správu informácií a zvýšili svoju efektivitu. Prečítajte si náš komplexný sprievodca teraz!" hreflang="sk-SK" onover-preload="1">Zistiť viac o báze znalostí<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-727d923a" data-id="727d923a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-17684ee elementor-widget elementor-widget-image" data-id="17684ee" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.sk/softver-bazy-znalosti/" title="Objavte 20 najlepších softvérov znalostnej bázy v roku 2024 na LiveAgent.sk. Porovnajte ceny a funkcie, aby ste zefektívnili správu informácií a zvýšili svoju efektivitu. Prečítajte si náš komplexný sprievodca teraz!" hreflang="sk-SK" onover-preload="1"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/0efd52c54a55b882ed55505982f0b410/support_ticketing-1-1024x306.png.webp 1024w, https://www.liveagent.sk/wp/urlslab-download/e352b31e55912de5737c39eab13fb9eb/support_ticketing-1-300x90.png.webp 300w, https://www.liveagent.sk/wp/urlslab-download/0aacc14968eb15965f13fc0173839070/support_ticketing-1-768x230.png.webp 768w, https://www.liveagent.sk/wp/urlslab-download/2e1da5bca5150711fde3a5fd6fee57c0/support_ticketing-1-167x50.png.webp 167w, https://www.liveagent.sk/wp/urlslab-download/c16bfaa177c90986b0c4eb35a0ebbf7a/support_ticketing-1-84x25.png.webp 84w, https://www.liveagent.sk/wp/urlslab-download/f0c2293772ddf4994e6a09572758cdf5/support_ticketing-1-960x287.png.webp 960w, https://www.liveagent.sk/wp/urlslab-download/a26272717ef1f2ceb235c84376f20d96/support_ticketing-1-700x209.png.webp 700w, https://www.liveagent.sk/wp/urlslab-download/6c317e3582bbdc9fbfc693c03aa05b4d/support_ticketing-1-185x55.png.webp 185w, https://www.liveagent.sk/wp/urlslab-download/b8314f24b1ea1dc4b2c8a3db5e695924/support_ticketing-1-110x33.png.webp 110w, https://www.liveagent.sk/wp/urlslab-download/043ec32130964269992fe5147b3ae1e7/support_ticketing-1-485x145.png.webp 485w, https://www.liveagent.sk/wp/urlslab-download/9494fe49049ae422ed9f096e8ad8ecb1/support_ticketing-1.png.webp 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/11aaf61d5f6a30f807de107811d116ef/support_ticketing-1-1024x306.png 1024w, https://www.liveagent.sk/wp/urlslab-download/e62611d6af719fc7e75e1abab4834033/support_ticketing-1-300x90.png 300w, https://www.liveagent.sk/wp/urlslab-download/bcf45565de0020f7d9c895108a17d383/support_ticketing-1-768x230.png 768w, https://www.liveagent.sk/wp/urlslab-download/d28683f3c539eae2aaa1df762f2b57e3/support_ticketing-1-167x50.png 167w, https://www.liveagent.sk/wp/urlslab-download/1488128b9385648e9e8587e5d54bed40/support_ticketing-1-84x25.png 84w, https://www.liveagent.sk/wp/urlslab-download/d816af90fe288706ae37c94c9a76f066/support_ticketing-1-960x287.png 960w, https://www.liveagent.sk/wp/urlslab-download/be8c281e1a4668ac0e4b34573bb83e2b/support_ticketing-1-700x209.png 700w, https://www.liveagent.sk/wp/urlslab-download/6ec91f780516746f99e570e187ec1ebe/support_ticketing-1-185x55.png 185w, https://www.liveagent.sk/wp/urlslab-download/1ce385c0910934ce6878db620299aba1/support_ticketing-1-110x33.png 110w, https://www.liveagent.sk/wp/urlslab-download/30ff4637948830b8cd0ac650debfa292/support_ticketing-1-485x145.png 485w, https://www.liveagent.sk/wp/urlslab-download/c27904834a8bc7a451be9a2cbfef43f0/support_ticketing-1.png 1096w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/0efd52c54a55b882ed55505982f0b410/support_ticketing-1-1024x306.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="306" class="attachment-large size-large wp-image-654316" alt="" data-src="https://www.liveagent.sk/wp/urlslab-download/11aaf61d5f6a30f807de107811d116ef/support_ticketing-1-1024x306.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="82"></picture> </a> </div> </div> <div class="elementor-element elementor-element-448da256 elementor-widget elementor-widget-heading" data-id="448da256" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h3 id="h-tiketing"><a href="https://www.liveagent.sk/tiketing-softver/" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK" onover-preload="1">Tiketing</a></h3> </div> </div> <div class="elementor-element elementor-element-127840ba elementor-widget elementor-widget-text-editor" data-id="127840ba" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Zvládajte operácie zákazníckeho servisu jednoducho vďaka najmodernejšiemu tiketing systému. Všetky digitálne kanály sú prepojené, takže môžete jednoducho vidieť všetky konverzácie zákazníkov na jednom mieste. Použite štítky na usporiadanie tiketov, zanechajte poznámky pre seba alebo iných agentov a vytvorte oddelenia zodpovedné za konkrétne otázky.</p> </div> </div> <div class="elementor-element elementor-element-2e148851 learn-more elementor-widget elementor-widget-text-editor" data-id="2e148851" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><a href="https://www.liveagent.sk/tiketing-softver/" class=" icn-after-arrow-right" title="Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov." hreflang="sk-SK" onover-preload="1">Zistiť viac o tiketingu<svg class="icon icon-arrow-right"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#arrow-right"></use></svg></a></p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1598ce48 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="1598ce48" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-1e365b28 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="1e365b28" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-16a7044e Block Block--redesign Block--redesign__testimonials Block--background elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="16a7044e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1206d1ad wrapper" data-id="1206d1ad" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2d4c349 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2d4c349" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3b157f3f" data-id="3b157f3f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-458cdd1a tag elementor-widget elementor-widget-text-editor" data-id="458cdd1a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Odporúčania</p> </div> </div> <div class="elementor-element elementor-element-1e74505d elementor-widget elementor-widget-heading" data-id="1e74505d" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-zskajte-liveagenta-a-pridajte-sa-k-7000-astnm-klientom">Získajte LiveAgenta a pridajte sa k 7000 šťastným klientom</h2> </div> </div> <div class="elementor-element elementor-element-433bf723 elementor-widget elementor-widget-html" data-id="433bf723" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--full" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"><span>Začnite ZDARMA</span></a> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1a07bb74" data-id="1a07bb74" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6e56774c elementor-widget elementor-widget-shortcode" data-id="6e56774c" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="SliderTestimonials__slider--horizontal"> <section class="slider splide"> <div class="splide__track"> <ul class="splide__list"> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/55678c880e219df04692dcdf38e7a2df/Roman-Bosch-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/2b2a0c6f26df68f8d70c01b0d3885eac/Roman-Bosch-110x110.jpg" alt="Roman Bosch" data-src="https://www.liveagent.sk/wp/urlslab-download/2b2a0c6f26df68f8d70c01b0d3885eac/Roman-Bosch-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="83"></picture> </div> <div class="SliderTestimonials__slider__content"> Je potešením mať skvelý zákaznícky portál, ktorý zlepšuje naše služby zákazníkom. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Roman Bosch</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Partly</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/5266401eda889df5864bcfdef7121300/partly-logo-black-185x57.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/4d0441f1a1d7e9d4fd7163d10e03c7c8/partly-logo-black-185x57.png" alt="Partly" data-src="https://www.liveagent.sk/wp/urlslab-download/4d0441f1a1d7e9d4fd7163d10e03c7c8/partly-logo-black-185x57.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="84"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/f7001497e641121d5664a246287192e1/christine_preusler-101x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/a7beba21fe9f35db9875ecc3ffbea8e4/christine_preusler-101x110.jpg" alt="Christine Preusler" data-src="https://www.liveagent.sk/wp/urlslab-download/a7beba21fe9f35db9875ecc3ffbea8e4/christine_preusler-101x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="85"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent podnecuje našich agentov poskytovať lepšiu, rýchlejšiu a presnejšiu podporu zákazníkom. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Christine Preusler</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>HostingAdvice</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/22c0d6cd44941228adefb5d626ffea31/hosting-advice-logo-185x23.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/240b063453d9da1d29b6ee53f071c000/hosting-advice-logo-185x23.png" alt="HostingAdvice" data-src="https://www.liveagent.sk/wp/urlslab-download/240b063453d9da1d29b6ee53f071c000/hosting-advice-logo-185x23.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="86"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/1b9cabe76af71cac6d5d8d3becd3af4c/Karl-Dieterich-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/41d75abde7ffd22fc89182250aa9aa02/Karl-Dieterich-110x110.jpg" alt="Karl Dieterich" data-src="https://www.liveagent.sk/wp/urlslab-download/41d75abde7ffd22fc89182250aa9aa02/Karl-Dieterich-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="87"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent nám pomohol dosiahnuť 2 dôležité ciele: zvýšenie spokojnosti zákazníkov a objemov predaja. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Karl Dieterich</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Covomo</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/85153c696b272730d5f8bb05439785dc/covomo-185x34.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/517f98a1b3691b7ed874d301ae4cc848/covomo-185x34.png" alt="Covomo" data-src="https://www.liveagent.sk/wp/urlslab-download/517f98a1b3691b7ed874d301ae4cc848/covomo-185x34.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="88"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/2dcbad94ef3e03d749d0186344dc6124/Hendrik-Henze-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/169c85922a8b1aefa5430442eb4738fd/Hendrik-Henze-110x110.jpg" alt="Hendrik Henze" data-src="https://www.liveagent.sk/wp/urlslab-download/169c85922a8b1aefa5430442eb4738fd/Hendrik-Henze-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="89"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent používame od augusta a sme s ním naozaj spokojní. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Hendrik Henze</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>HEWO Internetmarketing</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/a2bed2bd5fe0d09aaf391ad5d23117b3/hewo_logo_seo-4-185x60.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/7eff8dfdf0664b530e5f716635255484/hewo_logo_seo-4-185x60.png" alt="HEWO Internetmarketing" data-src="https://www.liveagent.sk/wp/urlslab-download/7eff8dfdf0664b530e5f716635255484/hewo_logo_seo-4-185x60.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="90"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/04140fbc6a59ac09024bd99d08e43771/Razvan-Sava-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/f69ed1b9850d801a80e23180bf6dd356/Razvan-Sava-110x110.jpg" alt="Razvan Sava" data-src="https://www.liveagent.sk/wp/urlslab-download/f69ed1b9850d801a80e23180bf6dd356/Razvan-Sava-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="91"></picture> </div> <div class="SliderTestimonials__slider__content"> Odkedy používame LiveAgenta sa rýchlosť nášho odpovedania zvýšila o 60%. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Razvan Sava</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Webmaster Deals</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/9180875543ec39d9dddf771f6e895ec3/webmaster-deals-logo-185x51.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/e90d7e1945153b8710ebc719c6332cca/webmaster-deals-logo-185x51.jpg" alt="Webmaster Deals" data-src="https://www.liveagent.sk/wp/urlslab-download/e90d7e1945153b8710ebc719c6332cca/webmaster-deals-logo-185x51.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="92"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/0351e23ab3d7e015aecd48df56a34d16/Taras-Baca-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/35b44d418657b00fa609d576940dab3d/Taras-Baca-110x110.jpg" alt="Taras Baca" data-src="https://www.liveagent.sk/wp/urlslab-download/35b44d418657b00fa609d576940dab3d/Taras-Baca-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="93"></picture> </div> <div class="SliderTestimonials__slider__content"> Náš konverzný pomer sa za prvý mesiac, od kedy sme nastavili a aktívne začali používať LiveAgent, zvýšil o 325%. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Taras Baca</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>XperienceHR</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/7ca6e8dcea1f5f980b3645b11c29b825/xperiencehr_logo_color-185x29.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/27d0a40b6d8d6890c2380d178c1fe087/xperiencehr_logo_color-185x29.png" alt="XperienceHR" data-src="https://www.liveagent.sk/wp/urlslab-download/27d0a40b6d8d6890c2380d178c1fe087/xperiencehr_logo_color-185x29.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="94"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Andrej Ftomin" data-src="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="95"></picture> </div> <div class="SliderTestimonials__slider__content"> Musím povedať, že taký profesionálny prístup k zákazníkom som ešte nezažil. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Andrej Ftomin</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TAZAR Group</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/2ea87bb44b59b2cc4753630ba14107b9/tazar-group-logo-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/0347ebd0e99780beda487c1328938eb9/tazar-group-logo-185x43.png" alt="TAZAR Group" data-src="https://www.liveagent.sk/wp/urlslab-download/0347ebd0e99780beda487c1328938eb9/tazar-group-logo-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="96"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/14ca1621587296224d54f083920b9733/Matt-Janaway-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/ea4274efb9b4c7c9e71fa14ebcf96d13/Matt-Janaway-110x110.jpg" alt="Matt Janaway" data-src="https://www.liveagent.sk/wp/urlslab-download/ea4274efb9b4c7c9e71fa14ebcf96d13/Matt-Janaway-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="97"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent považujeme za najlepšie riešenie live chatu. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Matt Janaway</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>The Workplace Depot</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/42fcb91f599c61212e0a02d691dd902b/the-workplace-depot-185x124.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/51130ab4bfa75cb8a6ece119be6e7901/the-workplace-depot-185x124.png" alt="The Workplace Depot" data-src="https://www.liveagent.sk/wp/urlslab-download/51130ab4bfa75cb8a6ece119be6e7901/the-workplace-depot-185x124.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="98"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/5bcfa606493e80d833406b354e01fadf/Viviane-Carter-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/510950769e0357c00cc28ffc36c3666c/Viviane-Carter-110x110.jpg" alt="Viviane Carter" data-src="https://www.liveagent.sk/wp/urlslab-download/510950769e0357c00cc28ffc36c3666c/Viviane-Carter-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="99"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent používame na všetkých našich webových stránkach elektronického obchodu. Tento nástroj sa ľahko používa a zvyšuje našu produktivitu. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Viviane Carter</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>CSI Products</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/ffa4046fa61ea28b504396bfa079b9b4/csi-products-logo-185x75.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/ee2a757bcfceeeb29ad936d7fe55823b/csi-products-logo-185x75.png" alt="CSI Products" data-src="https://www.liveagent.sk/wp/urlslab-download/ee2a757bcfceeeb29ad936d7fe55823b/csi-products-logo-185x75.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="100"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/84839b7e02d867977ea22a06c313a635/Christian-Lange-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/d5d97f3165f7477b99cc462003b87da5/Christian-Lange-110x110.jpg" alt="Christian Lange" data-src="https://www.liveagent.sk/wp/urlslab-download/d5d97f3165f7477b99cc462003b87da5/Christian-Lange-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="101"></picture> </div> <div class="SliderTestimonials__slider__content"> Vďaka LiveAgentovi sme schopní poskytnúť našim zákazníkom podporu kdekoľvek sú. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Christian Lange</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Lucky-Bike</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/cea1bd3ce2795f99717570423ceaca6e/lucky-bike-185x104.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/f2760bff00d5f9e497edb653cc7577d3/lucky-bike-185x104.png" alt="Lucky-Bike" data-src="https://www.liveagent.sk/wp/urlslab-download/f2760bff00d5f9e497edb653cc7577d3/lucky-bike-185x104.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="102"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/7b09481d20e7418c1a863b32bf71e934/Jens-Malmqvist-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/eb4eb7a35fd2b69722b0082c2b43677a/Jens-Malmqvist-110x110.jpg" alt="Jens Malmqvist" data-src="https://www.liveagent.sk/wp/urlslab-download/eb4eb7a35fd2b69722b0082c2b43677a/Jens-Malmqvist-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="103"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent môžem odporučiť všetkým, ktorí majú záujem o zlepšenie a zefektívnenie služieb zákazníkom. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Jens Malmqvist</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Projure</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/7e28abdb7f81f495914999fbacd2b2d6/projure-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/16bc1194632b77bf88cf731acee76010/projure-185x185.png" alt="Projure" data-src="https://www.liveagent.sk/wp/urlslab-download/16bc1194632b77bf88cf731acee76010/projure-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="104"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Catana Alexandru" data-src="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="105"></picture> </div> <div class="SliderTestimonials__slider__content"> Sme si istí, že by sme strávili 90% nášho dňa triedením e-mailov, ak by sme nemali LiveAgenta. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Catana Alexandru</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Websignal</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/65c57820d69b8e63ae6b02034ed6e8eb/logo-websignal-1-185x38.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/b9f0d31809bde5c717bdb3a05ab7858f/logo-websignal-1-185x38.png" alt="Websignal" data-src="https://www.liveagent.sk/wp/urlslab-download/b9f0d31809bde5c717bdb3a05ab7858f/logo-websignal-1-185x38.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="106"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/3dc53719c6a562f800eacead956ab11e/JanWienk.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/0e4a39a3f4c7d0d4aaabedac889187f1/JanWienk.jpg" alt="Jan Wienk" data-src="https://www.liveagent.sk/wp/urlslab-download/0e4a39a3f4c7d0d4aaabedac889187f1/JanWienk.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="107"></picture> </div> <div class="SliderTestimonials__slider__content"> Vďaka LiveAgentovi dokážeme udržať našich hráčov spokojných tým, že ponúkneme účinnejšiu zákaznícku podporu vedúcu k vyššej návratnosti. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Jan Wienk</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>All British Casino</span> <div class="SliderTestimonials__slider__logo"> <img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/51b5f9be5af469c1df1858b9470159cb/all-british-casino.svg" alt="All British Casino" data-src="https://www.liveagent.sk/wp/urlslab-download/51b5f9be5af469c1df1858b9470159cb/all-british-casino.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="108"> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/ca639c696fc54c87f6c0a0b6fd8e221f/Allan-Bjerkan.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/b7f8ba9d8dd04ab96e0fe3f6bc5f73d5/Allan-Bjerkan.jpg" alt="Allan Bjerkan" data-src="https://www.liveagent.sk/wp/urlslab-download/b7f8ba9d8dd04ab96e0fe3f6bc5f73d5/Allan-Bjerkan.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="109"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent je spoľahlivý, má primeranú cenu a je jednoducho skvelou voľbou pre akékoľvek rýchle online podnikanie! <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Allan Bjerkan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Norske Automaten</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/d8c238ded19b257c64f660481f58cde8/norske_logo-185x40.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/5cd7b085dcb3e8c2e297eb9aa12f0078/norske_logo-185x40.png" alt="Norske Automaten" data-src="https://www.liveagent.sk/wp/urlslab-download/5cd7b085dcb3e8c2e297eb9aa12f0078/norske_logo-185x40.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="110"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/b6cf5c5a045cf10001544a6987c56ae8/Sissy-B%25C3%25B6ttcher-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/956e7c97542d335154ae9e8e0723b1f2/Sissy-B%25C3%25B6ttcher-110x110.jpg" alt="Sissy Böttcher" data-src="https://www.liveagent.sk/wp/urlslab-download/956e7c97542d335154ae9e8e0723b1f2/Sissy-B%25C3%25B6ttcher-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="111"></picture> </div> <div class="SliderTestimonials__slider__content"> Páči sa nám, pretože sa ľahko používa a ponúka vynikajúce funkcie, napríklad užitočné funkcie prehľadov. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Sissy Böttcher</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Study Portals</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/da5ed95a405ea4a21da0dcbccca3c802/study-portals-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/a4307768a34a9330e155a6073d6898bb/study-portals-185x43.png" alt="Study Portals" data-src="https://www.liveagent.sk/wp/urlslab-download/a4307768a34a9330e155a6073d6898bb/study-portals-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="112"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c8cd6db42841ae03dac8d46e68d37360/Peter-Koning-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/019a36ab16897f3a6ebbdd20eb62fd30/Peter-Koning-110x110.jpg" alt="Peter Koning" data-src="https://www.liveagent.sk/wp/urlslab-download/019a36ab16897f3a6ebbdd20eb62fd30/Peter-Koning-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="113"></picture> </div> <div class="SliderTestimonials__slider__content"> Zbožňujeme LiveAgenta - uľahčuje poskytovanie podpory našim zákazníkom. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Peter Koning</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TypoAssassin</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/4ee654441e2dc6b1889977dc2b4d38bb/typoassassin-185x21.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/41b9d02ff4812efbca5a05c4b81982c4/typoassassin-185x21.png" alt="TypoAssassin" data-src="https://www.liveagent.sk/wp/urlslab-download/41b9d02ff4812efbca5a05c4b81982c4/typoassassin-185x21.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="114"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Aranzazu F" data-src="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="115"></picture> </div> <div class="SliderTestimonials__slider__content"> Sme radi, že môžeme našim zákazníkom poskytovať tú najlepšiu podporu. Práve preto sme si vybrali LiveAgenta. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Aranzazu F</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Factorchic</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/d149af8aed5078104b43863b940e0ac8/factorchic-185x67.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/98f4560f8bfcd4478a4da40e2ec17c7f/factorchic-185x67.png" alt="Factorchic" data-src="https://www.liveagent.sk/wp/urlslab-download/98f4560f8bfcd4478a4da40e2ec17c7f/factorchic-185x67.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="116"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c1210844dfa77d4bbd2c155b62bad110/Rick-Nuske-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/d5a3eaa865ae3fbb62f863931b7b3134/Rick-Nuske-110x110.jpg" alt="Rick Nuske" data-src="https://www.liveagent.sk/wp/urlslab-download/d5a3eaa865ae3fbb62f863931b7b3134/Rick-Nuske-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="117"></picture> </div> <div class="SliderTestimonials__slider__content"> Od základného nastavenia až po priebežnú zákaznícku podporu a všetko medzi tým, LiveAgent nás vždy dokázal očariť. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rick Nuske</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>MyFutureBusiness</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/913d95a66c6b628d38aac1c564c47057/my-future-business-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/758b954d15165bbb9ee557a870b42372/my-future-business-185x185.png" alt="MyFutureBusiness" data-src="https://www.liveagent.sk/wp/urlslab-download/758b954d15165bbb9ee557a870b42372/my-future-business-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="118"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/ebe926541ccc5cc838a3ede3665dcce3/Vojtech-Kelecsenyi-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/570f555b15c4c6460820f50304164815/Vojtech-Kelecsenyi-110x110.jpg" alt="Vojtech Kelecsenyi" data-src="https://www.liveagent.sk/wp/urlslab-download/570f555b15c4c6460820f50304164815/Vojtech-Kelecsenyi-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="119"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent nám každý deň ušetrí stovky drahocenných minút tým, že robí služby zákazníkom prehľadnými a jednoduchými. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Vojtech Kelecsenyi</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>123-Nakup</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/902818c43d3c33b78f6d3079c0ec8701/123-nakup-logo-185x43.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/d9e63833223d7d368cabe8af7fb5e279/123-nakup-logo-185x43.png" alt="123-Nakup" data-src="https://www.liveagent.sk/wp/urlslab-download/d9e63833223d7d368cabe8af7fb5e279/123-nakup-logo-185x43.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="120"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/5b78e6d934c1971c3696cf0402053021/Rafael-Kobalyan-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/8ed9aa56d20dd2676ea64cd9036a3474/Rafael-Kobalyan-110x110.jpg" alt="Rafael Kobalyan" data-src="https://www.liveagent.sk/wp/urlslab-download/8ed9aa56d20dd2676ea64cd9036a3474/Rafael-Kobalyan-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="121"></picture> </div> <div class="SliderTestimonials__slider__content"> Neobmedzené množstvo agentov, e-mailových účtov, integrácia so sociálnymi sieťami a telefónmi. Toto všetko máme za oveľa menšiu cenu ako u... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rafael Kobalyan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Betconstruct</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/a8c688c25e408ad038369b54a383b195/betconstruct-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/5a83dfc6adc63077d3567f64caa6682d/betconstruct-185x185.png" alt="Betconstruct" data-src="https://www.liveagent.sk/wp/urlslab-download/5a83dfc6adc63077d3567f64caa6682d/betconstruct-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="122"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/442a06832e61fef7fab77a11489f00e4/Martin-Drugaj-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/739911fa3cec174ff5c3305e37d94a13/Martin-Drugaj-110x110.jpg" alt="Martin Drugaj" data-src="https://www.liveagent.sk/wp/urlslab-download/739911fa3cec174ff5c3305e37d94a13/Martin-Drugaj-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="123"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent používame od roku 2013. Nevieme si predstaviť pracovať bez neho. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Martin Drugaj</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Atomer</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/d22abc0d1e86a79f0a2c745f01e28076/atomer_logo.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/fe4d559808879386c0b7f3a8ac7af8ff/atomer_logo.png" alt="Atomer" data-src="https://www.liveagent.sk/wp/urlslab-download/fe4d559808879386c0b7f3a8ac7af8ff/atomer_logo.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="124"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/587983fee41824e95619d939f53341fb/Ivan-Golubovi%25C4%2587-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/a393d9956b6883903596a50c6b5c489d/Ivan-Golubovi%25C4%2587-110x110.jpg" alt="Ivan Golubović" data-src="https://www.liveagent.sk/wp/urlslab-download/a393d9956b6883903596a50c6b5c489d/Ivan-Golubovi%25C4%2587-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="125"></picture> </div> <div class="SliderTestimonials__slider__content"> Je to nákladovo efektívne riešenie, ktoré vám môže pomôcť s veľkým počtom požiadaviek z rôznych kanálov. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Ivan Golubović</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>AVMarket</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/1a9de5e290c99d5659adf271301b9355/av-market-serbia-185x185.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/490ea2764634a7b34b0c1407c60db5f3/av-market-serbia-185x185.jpg" alt="AVMarket" data-src="https://www.liveagent.sk/wp/urlslab-download/490ea2764634a7b34b0c1407c60db5f3/av-market-serbia-185x185.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="126"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Rustem Gimaev" data-src="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="127"></picture> </div> <div class="SliderTestimonials__slider__content"> Odpovedanie na e-maily z Outlooku bolo ťažké zvládnuť. S LiveAgentom sme si istí, že na každý e-mail odpovieme včas. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Rustem Gimaev</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Antalya Consulting Language Center</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/a4bba91f9394c5293b856dafeca89e37/Antalya_Consulting_Language_Center-185x56.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/71b0781d3524c26b6c5b45b68c8b6cd4/Antalya_Consulting_Language_Center-185x56.png" alt="Antalya Consulting Language Center" data-src="https://www.liveagent.sk/wp/urlslab-download/71b0781d3524c26b6c5b45b68c8b6cd4/Antalya_Consulting_Language_Center-185x56.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="128"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/520fc194796139592fa36bc86c79c60f/Randy-Bryan-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/16468e84bdbcd0789187bc7a1ca49d5c/Randy-Bryan-110x110.jpg" alt="Randy Bryan" data-src="https://www.liveagent.sk/wp/urlslab-download/16468e84bdbcd0789187bc7a1ca49d5c/Randy-Bryan-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="129"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent je nesmierne úžasný. S veľmi malým časom a úsilím som ho rozbehol a fungoval ako po masle za pár... <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Randy Bryan</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>tekRESCUE</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/44871abcb53eed236b4ab28c5cb51732/tekrescue-logo-185x185.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/f7f6e248e2a995715cfbff2f3a2c381c/tekrescue-logo-185x185.png" alt="tekRESCUE" data-src="https://www.liveagent.sk/wp/urlslab-download/f7f6e248e2a995715cfbff2f3a2c381c/tekrescue-logo-185x185.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="130"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/0bcf681cc0559665e163eb6bd1ada6c0/Timothy_G._Keys-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/1977693b252dc8de2fdfb260538c5e7e/Timothy_G._Keys-110x110.jpg" alt="Timothy G. Keys" data-src="https://www.liveagent.sk/wp/urlslab-download/1977693b252dc8de2fdfb260538c5e7e/Timothy_G._Keys-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="131"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent veľmi odporúčam, nielen ako alternatívu produktu Kayako, ale ako omnoho lepšie riešenie s pridanou hodnotou. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Timothy G. Keys</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Marietta Corporation</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/fa398c51273388e48960a07b5ba0506b/marietta-corporation-185x35.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/8471098838444c5de0fda8beb9c6fc40/marietta-corporation-185x35.png" alt="Marietta Corporation" data-src="https://www.liveagent.sk/wp/urlslab-download/8471098838444c5de0fda8beb9c6fc40/marietta-corporation-185x35.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="132"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Mihaela Teodorescu " data-src="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="133"></picture> </div> <div class="SliderTestimonials__slider__content"> Tím podpory vždy rýchlo reagoval a rýchlo implementoval riešenia. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Mihaela Teodorescu </strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>eFortuna</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/57f97491347760fb92e87afa9a18a764/fortuna-1-185x185.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/72d94b6aec7bc997ab4ffeb54f68bb19/fortuna-1-185x185.jpg" alt="eFortuna" data-src="https://www.liveagent.sk/wp/urlslab-download/72d94b6aec7bc997ab4ffeb54f68bb19/fortuna-1-185x185.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="134"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/5ef08995a1ace5ad70669806a2ddb9a3/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/cf9b0791d1431799122b3fc84db4173d/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg" alt="Hilda Andrejkovičová" data-src="https://www.liveagent.sk/wp/urlslab-download/cf9b0791d1431799122b3fc84db4173d/Hilda-Andrejkovi%25C4%258Dov%25C3%25A1-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="135"></picture> </div> <div class="SliderTestimonials__slider__content"> Pomáha nám kategorizovať povahu tiketov a štatisticky sledovať, čo naši klienti najviac potrebujú. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Hilda Andrejkovičová</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>TrustPay</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/4ee0651b234610616a0309f954ef7c72/trustpay-logo-185x64.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/e71bad6f1459082387d2bad397c5e20a/trustpay-logo-185x64.png" alt="TrustPay" data-src="https://www.liveagent.sk/wp/urlslab-download/e71bad6f1459082387d2bad397c5e20a/trustpay-logo-185x64.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="136"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Alexandra Danišová" data-src="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="137"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent považujeme za skvelý nástroj na komunikáciu so zákazníkmi. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Alexandra Danišová</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Nay</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/0d2d37ec68b81b1a55f0dd524513993c/nay-logo-185x95.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/5cc17dac5d308c46196bb9a9b49721ff/nay-logo-185x95.png" alt="Nay" data-src="https://www.liveagent.sk/wp/urlslab-download/5cc17dac5d308c46196bb9a9b49721ff/nay-logo-185x95.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="138"></picture> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c50055d986459aefd36a1e50c34b2a8b/user-testimonials-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" alt="Samuel Smahel" data-src="https://www.liveagent.sk/wp/urlslab-download/cbca8f9f29393ac0075e4aa1cf30a292/user-testimonials-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="139"></picture> </div> <div class="SliderTestimonials__slider__content"> LiveAgent zrýchlil našu komunikáciu so zákazníkmi a poskytol nám možnosť s nimi aj chatovať. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">Samuel Smahel</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>m:zone</span> <div class="SliderTestimonials__slider__logo"> <img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/2135c821ddd2be6c5a82277ddd869705/mzone-logo.svg" alt="m:zone" data-src="https://www.liveagent.sk/wp/urlslab-download/2135c821ddd2be6c5a82277ddd869705/mzone-logo.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="140"> </div> </div> </div> </div> </li> <li class="splide__slide"> <div class="slide__inn"> <div class="SliderTestimonials__slider__header__photo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/e38629a5a27c26a487f59cc48a5e55cd/David-Chandler-110x110.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" alt="David Chandler" data-src="https://www.liveagent.sk/wp/urlslab-download/5295ad0fbf1badffa8b40496969eb20a/David-Chandler-110x110.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="141"></picture> </div> <div class="SliderTestimonials__slider__content"> Povedané v skratke - LiveAgent v tejto, ba dokonca aj vyššej cenovej kategórií prekoná všetko. <div class="SliderTestimonials__slider__content__bottom"> <strong class="SliderTestimonials__slider__name">David Chandler</strong> <span class="SliderTestimonials__slider__position"><span class="comma">, </span>Volterman</span> <div class="SliderTestimonials__slider__logo"> <picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/fe765bdfd940153a67b83140727fc081/volterman-185x75.png.webp" urlslab-lazy="yes" type="image/webp"></source><img data-splide-lazy="https://www.liveagent.sk/wp/urlslab-download/a94ba463cb21799fbb7cbf9d751f2ad5/volterman-185x75.png" alt="Volterman" data-src="https://www.liveagent.sk/wp/urlslab-download/a94ba463cb21799fbb7cbf9d751f2ad5/volterman-185x75.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="142"></picture> </div> </div> </div> </div> </li> </ul> </div> </section> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-b967668 elementor-section-full_width Text Text--faq Block--learnMore elementor-section-height-default elementor-section-height-default" data-id="b967668" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-47dc032 wrapper__wide" data-id="47dc032" data-element_type="column"><div class="elementor-widget-wrap"><div class="elementor-element elementor-element-6463b53 Block--learnMore__header elementor-widget elementor-widget-text-editor" data-id="6463b53" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-kompletn-sprievodca-najlepm-softvrom-call-centra">Kompletný sprievodca najlepším softvérom call centra</h2> <p>V oblasti služieb zákazníkom môže byť kľúčom k vášmu úspechu spoľahlivý softvér riešenia call centra. V nasledujúcom článku sa pozrieme na výhody a nevýhody rôznych platforiem a systémov call centier, aby ste sa mohli rozhodnúť, ktorý z nich je pre vás najlepší.</p> </div> </div><div class="wrapper__wide Post__container"><div class="Post__sidebar"><div class="SidebarTOC-wrapper"> <div class="SidebarTOC"> <div class="SidebarTOC__slider slider splide"> <div class="splide__track"> <ul class="SidebarTOC__content splide__list"><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-ako-funguje-softvr-pre-call-centr" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Ako funguje softvér pre call centrá?</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-preo-pouva-rieenie-pre-call-centr" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Prečo používať riešenie pre call centrá?</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-kto-pouva-softvr-pre-call-centr" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Kto používa softvér pre call centrá?</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-typy-softvru-pre-call-centr" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Typy softvéru pre call centrá</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-vhody-softvru-pre-call-centr" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Výhody softvéru pre call centrá</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-vynikajca-zkazncka-sksenos" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Vynikajúca zákaznícka skúsenosť</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-zven-konverzie" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Zvýšené konverzie</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-efektvnos-nkladov" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Efektívnosť nákladov</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-zlepen-riadenie-zkaznckej-sluby" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Zlepšené riadenie zákazníckej služby</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-budovanie-vzahov-so-zkaznkmi" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Budovanie vzťahov so zákazníkmi</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-podpora-viacerch-kanlov" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Podpora viacerých kanálov</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-zven-produktivita" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Zvýšená produktivita</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-lepia-bezpenos" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Lepšia bezpečnosť</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-vyie-kpi" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Vyššie KPI</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-analza-hovorov" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Analýza hovorov</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-ako-vybra-najlep-softvr-pre-call-centr" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Ako vybrať najlepší softvér pre call centrá</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-podpora" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Podpora</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-bezpenos" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Bezpečnosť</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-schopnos-rozri-zmeni" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Schopnosť rozšíriť/zmenšiť</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-obmedzenia-softvru" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Obmedzenia softvéru</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-monosti-spoluprce" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Možnosti spolupráce</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-spoahlivos-siete" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Spoľahlivosť siete</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-integrcie" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Integrácie</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-top-25-poskytovateov-platforiem-pre-call-centr" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Top 25 poskytovateľov platforiem pre call centrá</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-1-liveagent" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">1. LiveAgent</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-2-ringcentral" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">2. RingCentral</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-3-genesys" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">3. Genesys</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-4-cloudtalk" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">4. CloudTalk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-5-hubspot" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">5. HubSpot</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-6-five9" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">6. Five9</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-7-zendesk" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">7. Zendesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-8-talkdesk" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">8. Talkdesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-9-vonage" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">9. Vonage</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-10-freshdesk" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">10. Freshdesk</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-11-avaya" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">11. Avaya</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-12-callhippo" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">12. CallHippo</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-13-3cx" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">13. 3CX</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-14-dialpad-ai" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">14. Dialpad AI</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-15-bitrix24" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">15. Bitrix24</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-16-aircall" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">16. Aircall</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-17-twilio" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">17. Twilio</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-18-dixa" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">18. Dixa</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-19-nextiva" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">19. Nextiva</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-20-nice-cxone" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">20. Nice CXone</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-21-ujet" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">21. UJET</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-22-ringover" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">22. Ringover</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-23-vicidial" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">23. VICIdial</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-24-channels" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">24. Channels</a></li><li class="SidebarTOC__item SidebarTOC__item--h3"><a href="#h-25-avoxi" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">25. Avoxi</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-ak-je-najlep-softvr-pre-call-centrum" title="Začnite s LiveAgent softvérom pre call centrá: krištáľovo čisté hovory, žiadne poplatky, podpora 24/7, bez kreditky. Skúška zdarma!" hreflang="sk-SK">Aký je najlepší softvér pre call centrum?</a></li> </ul> </div> </div> </div> </div></div><div class="Signup__sidebar-wrapper"><div class="Signup__sidebar urlslab-skip-keywords "> <div class="Signup__sidebar__title">Skúste to zdarma</div> <div class="Signup__sidebar__subtitle">Bez zbytočných záväzkov</div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="FreeTrial" data-free-form> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="text" data-type="text" name="fullname" placeholder="Celé meno" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="email" name="email" placeholder="E-mail" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> </div> <div data-id="domainFieldmain" class="Signup__sidebar__item Signup__sidebar__item domain"> <div class="InputWrapper"> <input type="text" data-type="text" name="subdomain" placeholder="Názov spoločnosti" required="required" autocomplete="off" maxlength="25"> <div class="Signup__sidebar__item__domain">.ladesk.com</div> </div> <div class="Signup__sidebar__item__info Tooltip"> <div class="Signup__sidebar__item__info__icon ComparePlans__info-icon fontello-info"></div> <div class="Tooltip__text Tooltip__text--right">Vyberte názov svojej LiveAgent subdomény. Väčšina ľudí používa obchodné meno svojej spoločnosti alebo názov tímu.</div> </div> <div class="ErrorMessage"></div> </div> <div data-id="regionFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <div class="FilterMenu isSingleSelect"> <div class="FilterMenu__title flex flex-align-center"> <span>Choose your region (datacenter location)</span> </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_NA" value="NA" data-title="Americas (US)"> <label for="signup_sidebar_region_NA"> <span>Americas (US)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_EU" value="EU" data-title="Europe & Africa (EU)"> <label for="signup_sidebar_region_EU"> <span>Europe & Africa (EU)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input 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class="elementor-widget-container"> <h2 id="h-ako-funguje-softvr-pre-call-centr">Ako funguje softvér pre call centrá?</h2> <p>Softvér pre call centrá je predovšetkým nástroj na správu hovorov, ktorý automatizuje tok <a href="https://www.liveagent.ae/academiya/inbound-vs-outbound-call-center/" title="عندما يتعلق الأمر بمراكز الاتصال، هناك مراكز اتصالات واردة وصادرة، وكلاهما يستخدم برنامج متقدم لتحسين الكفاءة." hreflang="ar" onover-preload="1">prichádzajúcich a odchádzajúcich hovorov</a>.</p> <p>Kvalita podpory, ktorú poskytujete v call centre, je úzko prepojená s kvalitou systému call centra, ktorý používate.</p> <p>Tento typ softvéru zvyčajne umožňuje nasledujúce operácie:</p> <ul> <li>kontrolu databázy spoločnosti na identifikáciu volajúceho</li> <li>spárovanie volajúceho s jeho <a href="https://www.liveagent.com/blog/best-crm-software/" title="CRM software allows users to manage clients, customers, leads, and orders. Choose the best CRM software for you from our guide." hreflang="en-US" onover-preload="1">CRM profilom</a>, ak existuje, a zobrazenie jeho informácií agentovi zákazníckej podpory</li> <li>zaradenie prichádzajúcich hovorov do fronty – závisí to od konfigurácie softvéru (IVR, ACD, atď.)</li> <li>uľahčenie telefónnej interakcie medzi zákazníkom a agentom</li> <li>na základe výsledku rozhovoru softvér umožňuje agentovi zmeniť stav tiketu</li> <li>umožnenie dokončenia všetkých činností po hovore – zmena údajov zákazníka, zaznamenávanie interakcie do iných aplikácií spoločnosti atď.</li> </ul> <p>Samozrejme, toto nie sú všetky operácie call centra, ktoré tento typ softvéru umožňuje. Väčšina automatizovaných softvérov pre call centrá má ďalšie schopnosti ako nahrávanie hovorov, poskytovanie analýz, power dialer atď.</p> <h2 id="h-preo-pouva-rieenie-pre-call-centr">Prečo používať riešenie pre call centrá?</h2> <p>Softvér pre call centrá umožňuje vašim zákazníkom spojiť sa so <a href="https://www.liveagent.sk/funkcie/oddelenia/" urlslab_href_old="https://www.liveagent.sk/momayezat/oddelenia/" title="Optimalizujte zákaznícku podporu s funkciou Oddelenia v LiveAgent. Rozdeľte agentov podľa produktov, lokalít alebo zodpovedností, a zabezpečte rýchlejšie riešenie tiketov. Vytvorte špecifické pravidlá a podpisy pre každé oddelenie a zlepšite efektivitu vašej podpory. Vyskúšajte zdarma!" hreflang="sk-SK" onover-preload="1">zákazníckym oddelením</a> ako aj s členmi vášho predajného tímu a hovoriť s nimi v reálnom čase. Hoci niektorí môžu tvrdiť, že v tomto modernom veku existujú iné spôsoby, ako kontaktovať firmu, mnohí zákazníci rôznych vekových skupín stále používajú telefóny na riešenie svojich dotazov.</p> <p>Všetky <a href="https://www.liveagent.dk/akademi/customer-centric-culture/" title="Se, hvad en kundeorienteret kultur er, hvorfor den er vigtig og brug eksempler fra det virkelige liv til at lære de bedste strategier for at opnå det." hreflang="da-DK" onover-preload="1">zákaznícky orientované firmy</a> si uvedomujú, že poskytovanie vynikajúcej zákazníckej skúsenosti je to, čo poháňa konverziu, pomáha uzatvárať obchody a znižuje odliv zákazníkov. Spoľahlivý <a href="https://www.liveagent.com/features/click-to-call/" title="Enable seamless communication with LiveAgent's click-to-call buttons. Start your free trial today and boost customer engagement!" hreflang="en-US" onover-preload="1">softvér na kliknutie na volanie</a> v tomto oddelení veľmi pomáha. Umožňuje vašim agentom zákazníckych služieb rýchlo a efektívne riešiť problémy zákazníkov a zároveň poskytovať vysokú úroveň personalizovanej služby.</p> <p>Integrácia vášho riešenia pre call centrá s inými obchodnými aplikáciami zjednoduší operácie vášho call centra. A tým zvýšite svoje KPI, zvýšite konverzie, zlepšíte udržanie zákazníkov a poskytnete lepšie služby.</p> <h2 id="h-kto-pouva-softvr-pre-call-centr">Kto používa softvér pre call centrá?</h2> <p>Každé call centrum používa nejaký typ systému call centra, bez ohľadu na to, či je to len pre jeho <a href="https://www.liveagent.ae/momayezat/cti-integration/" title="تكامل CTI يحسّن مراكز الاتصال بالتفاعل بين الكمبيوتر والهاتف، يدعم IVR، ويوجه المكالمات بذكاء. جربه مجانًا الآن!" hreflang="ar" onover-preload="1">počítačovú telefónnu integráciu</a> (CTI) na uskutočňovanie a prijímanie hovorov, alebo pre moderný automatizovaný zážitok.</p> <p>Keďže <a href="https://www.liveagent.com/contact-center-software/" title="Discover leading contact center software to streamline operations and drive profits in 2024. The best fit for your company is just a click away." hreflang="en-US" onover-preload="1">trh so softvérom pre kontaktné centrá</a> naďalej rastie a vyvíja sa, rôzne kontaktné centrá majú rôzne potreby a požiadavky na aplikácie pre call centrá. Preto je dôležité, aby ste vykonali výskum a zhodnotili, ktoré riešenie softvéru pre call centrá bude pre vašu firmu najvýhodnejšie.</p> <h2 id="h-typy-softvru-pre-call-centr">Typy softvéru pre call centrá</h2> <p>Pretože call centrá môžu byť tak rozmanité, existujú rôzne typy softvéru pre call centrá, aby vyhovovali potrebám každého.</p> <p>Nasledujú riešenia pre call centrá na základe toho, ako sú ich technológie uložené:</p> <ul> <li><strong>Hostované riešenia pre call centrá</strong> – softvér je spravovaný poskytovateľom</li> <li><strong>Cloudové softvérové riešenia pre call centrá</strong> – softvér pre call centrá so všetkou svojou technológiou je uložený v cloude a hostovaný poskytovateľom</li> <li><strong>On-premise riešenia pre call centrá</strong> – všetka potrebná technológia je umiestnená na mieste</li> </ul> <p>A tu sú typy riešení pre call centrá na základe ich operácií:</p> <ul> <li><a href="https://www.liveagent.ae/masrad-daam-alameel/inbound-call-center/" title="مركز الاتصالات الواردة هو مركز اتصال يتعامل بشكل حصري أو في الغالب مع المكالمات الهاتفية الواردة من العملاء." hreflang="ar" onover-preload="1"><strong>Softvér pre prichádzajúce call centrá</strong></a> – umožňuje firmám spravovať prichádzajúce hovory</li> <li><a href="https://www.liveagent.com/customer-support-glossary/outbound-call-center/" title="Learn how outbound call centers boost sales, retain customers, and enhance service with LiveAgent's software. Try a free trial today!" hreflang="en-US" onover-preload="1"><strong>Softvér pre odchádzajúce call centrá</strong></a> – umožňuje podnikom osloviť svojich potenciálnych zákazníkov a vyhliadky prostredníctvom studených hovorov, prieskumov zákazníkov atď.</li> <li><strong>Kombinovaný softvér pre call centrá</strong> – tento typ softvéru pre call centrá umožňuje agentom uskutočňovať prichádzajúce aj odchádzajúce hovory a riešiť dotazy zákazníkov prostredníctvom viacerých komunikačných kanálov</li> </ul> <h2 id="h-vhody-softvru-pre-call-centr">Výhody softvéru pre call centrá</h2> <p>Pozrime sa na niektoré z výhod, ktoré môže systém call centra priniesť vašej firme.</p> <h3 id="h-vynikajca-zkazncka-sksenos">Vynikajúca zákaznícka skúsenosť</h3> <p>Pravdou je, že zdvihnúť telefón a hovoriť s odborníkom je oveľa rýchlejšie a jednoduchšie, než písať dlhé e-maily v snahe dosiahnuť riešenie. Zákazníci oceňujú, keď sú ich dotazy vyriešené rýchlo, bez potreby čakať hodiny, niekedy dni, na odpoveď od vášho tímu zákazníckej služby. Stačí pridať trochu personalizovanej starostlivosti a priateľského prístupu od personálu, a máte <a href="https://www.liveagent.dk/customer-satisfaction-software/" title="Lever hurtig, personlig support med LiveAgent, alt-i-en kundetilfredshedssoftware. Prøv gratis, ingen kreditkort kræves!" hreflang="da-DK" onover-preload="1">spokojných zákazníkov</a>, ktorí sa tešia na ďalšiu spoluprácu s vami.</p> <h3 id="h-zven-konverzie">Zvýšené konverzie</h3> <p>Je dobre známe, že angažovaní zákazníci nakupujú častejšie a sú ochotní minúť viac na jednu transakciu. Spoľahlivý softvér pre call centrá pomáha udržať vašich klientov spokojnými a angažovanými s vašou firmou.</p> <h3 id="h-efektvnos-nkladov">Efektívnosť nákladov</h3> <p>So softvérom pre agentov call centier platíte nižšiu cenu za robustnú sadu funkcií. Môžete ľahko prevádzkovať 24/7 kontaktné centrum, ktoré je úplne spravované vzdialeným tímom zákazníckej starostlivosti.</p> <h3 id="h-zlepen-riadenie-zkaznckej-sluby">Zlepšené riadenie zákazníckej služby</h3> <p>Pracujúc ruka v ruke s inými obchodnými aplikáciami, softvér pre call centrá vám umožňuje vždy mať prehľad o vašich zákazníckych interakciách, riešeniach ich problémov a ďalších. Pomáha vášmu tímu zostať organizovaní a sústredení aj v rušných dňoch.</p> <h3 id="h-budovanie-vzahov-so-zkaznkmi">Budovanie vzťahov so zákazníkmi</h3> <p>Je potrebné udržiavať profesionálny, ale stále priateľský obraz. Umožňuje vám to budovať vzťahy so zákazníkmi a dokonca posilňuje <a href="https://www.liveagent.com/app/uploads/2020/08/Word-of-mouth.svg" urlslab_href_old="https://www.liveagent.sk/word-of-mouth-2/" title="App - Uploads - 2020 - 08 - Word Of Mouth.svg" onover-preload="1">ústne podanie</a>.</p> <h3 id="h-podpora-viacerch-kanlov">Podpora viacerých kanálov</h3> <p>Rôzne softvéry pre call centrá môžu byť prepojené s e-mailom, živým chatom, SMS, sociálnymi médiami a ďalšími, aby vám pomohli poskytnúť komplexnú zákaznícku skúsenosť.</p> <h3 id="h-zven-produktivita">Zvýšená produktivita</h3> <p>Nie len, že môžete poskytovať 24/7 služby, ale aj pokročilé funkcie ako interaktívna hlasová odozva (IVR), automatická distribúcia hovorov (ACD), automatické spätné volanie, smerovanie na základe zručností a prediktívne vytáčanie zvyšujú produktivitu vašich agentov v kontaktnom centre.</p> <h3 id="h-lepia-bezpenos">Lepšia bezpečnosť</h3> <p>Udržiavanie zákazníckych údajov v bezpečí je jedným z najdôležitejších aspektov úspešného podnikania. Väčšina softvérov pre call centrá poskytuje integrované bezpečnostné funkcie a vykonáva akcie ako okamžitú zálohu do cloudu.</p> <h3 id="h-vyie-kpi">Vyššie KPI</h3> <p><a href="https://www.liveagent.com/academy/best-practices-industry-standards/" title="Explore top 12 call center metrics to boost performance and track KPIs. Start a free trial with LiveAgent today!" hreflang="en-US" onover-preload="1">Metódy call centra</a> ako priemerný čas spracovania (AHT), miera vyriešenia pri prvom kontakte, miera opustenia hovoru, priemerný čas čakania a mnohé ďalšie sú priamo prepojené so softvérom pre telefónne call centrá, ktorý používate. Napríklad vďaka tomu, že váš systém call centra je prepojený so systémom riadenia vzťahov so zákazníkmi (CRM), miera vyriešenia pri prvom kontakte v call centrách je medzi 70-75%.</p> <h3 id="h-analza-hovorov">Analýza hovorov</h3> <p>Čím viac informácií získate, tým lepšie. Poskytovaním pokročilých analýz a správ môžete študovať výkon call centra, využitie agentov, priemernú rýchlosť odpovede a ďalšie. To vám nielen pomôže optimalizovať prevádzku call centra, ale aj identifikovať akékoľvek výnimky medzi vašimi agentmi.</p> <h2 id="h-ako-vybra-najlep-softvr-pre-call-centr">Ako vybrať najlepší softvér pre call centrá</h2> <p>Aby ste mohli identifikovať najlepší softvér pre call centrá pre vás, odporúča sa napísať si zoznam potrieb a požiadaviek pre vaše riešenie kontaktného centra.</p> <p>Chcete pridať telefonickú podporu k svojim kontaktným možnostiam? Sú telefonické interakcie hlavným spôsobom, ako kontaktovať vašu firmu? Plánujete v budúcnosti rozšíriť svoje call centrum?</p> <p>Pýtajte sa sami seba čo najviac otázok, ako môžete vymyslieť. Pomôže vám to urobiť vzdelanejšie rozhodnutia a vybrať softvér pre call centrá, ktorý skutočne pokryje všetky vaše obchodné potreby.</p> <p>Nasledujú niektoré stratégie, ktoré môžete použiť pri výbere softvéru na správu call centier pre vás.</p> <h3 id="h-podpora">Podpora</h3> <p>Nikto nečaká, že narazí na problémy, ale je lepšie byť v bezpečí ako ľutovať. Pri výbere softvéru pre call centrá si vyberte taký, ktorý má spoľahlivú zákaznícku podporu, ktorá dokáže rýchlo vyriešiť akékoľvek potenciálne problémy. Majte na pamäti, že ak čakáte na podporu poskytovateľa, vaši zákazníci môžu čakať na vašu.</p> <h3 id="h-bezpenos">Bezpečnosť</h3> <p>Dôkladne preskúmajte, aké robustné sú bezpečnostné funkcie. Nechcete podceniť dôležitosť udržiavania všetkých súkromných informácií a údajov zákazníkov v bezpečí a zabezpečení.</p> <h3 id="h-schopnos-rozri-zmeni">Schopnosť rozšíriť/zmenšiť</h3> <p>Je prirodzené, že keď vaša firma rastie, rastie aj objem zákazníckych interakcií. Vyberte si systém call centra, ktorý môžete rozšíriť alebo zmenšiť podľa svojich potrieb, aby ste mohli rozšíriť svoju firmu bez nutnosti obávať sa nedostatočných schopností call centra.</p> <h3 id="h-obmedzenia-softvru">Obmedzenia softvéru</h3> <p>Žiadny softvér nie je dokonalý. Existujú niektoré obmedzenia, s ktorými sa budete musieť vysporiadať, bez ohľadu na to, aký robustný alebo drahý softvér si vyberiete. Možno mu chýba prispôsobiteľná populárna funkcia, ktorú by ste chceli preskúmať. Alebo možno fakt, že nie je k dispozícii monitorovanie hovorov v reálnom čase, je pre vás problém. Rozhodnite sa, ktoré obmedzenia softvéru sú pre vás nepriechodné a s ktorými sa môžete naučiť žiť.</p> <h3 id="h-monosti-spoluprce">Možnosti spolupráce</h3> <p>V prostredí kontaktného centra musí váš tím spolupracovať bezproblémovo. Pri výbere softvéru pre call centrá sa pozrite na funkcie, ktoré uľahčujú spoluprácu. Ako ľahko je možné presunúť hovor z jedného agenta na druhého? Môžu zdieľať <a href="https://www.liveagent.com/app/uploads/2020/08/Word-of-mouth.svg" urlslab_href_old="https://www.liveagent.sk/word-of-mouth-2/" title="App - Uploads - 2020 - 08 - Word Of Mouth.svg" onover-preload="1">interné poznámky</a> a uskutočňovať interné hovory alebo posielať interné správy? Funkcie, ako sú tieto, sa často prehliadajú, ale ovplyvňujú produktivitu kontaktných centier viac, než si ľudia uvedomujú.</p> <h3 id="h-spoahlivos-siete">Spoľahlivosť siete</h3> <p>Vaše každodenné operácie v call centrách do veľkej miery závisia od toho, aká spoľahlivá je sieť, ktorú používate. Nezabudnite skontrolovať spoľahlivosť siete softvéru pre kontaktné centrá, ktorý zvažujete kúpiť.</p> <h3 id="h-integrcie">Integrácie</h3> <p>Možnosť poskytnúť vašim zákazníkom jednotný zážitok je to, čo robí rozdiel. <span style="font-weight: 400;">Ponúkanie skvelej schopnosti integrácie</span> je to, čo umožňuje vášmu softvéru pripojiť sa k rôznym webom, aby ste mohli vytvoriť plynulý a konzistentný zážitok pre vašich klientov.</p> <h2 id="h-top-25-poskytovateov-platforiem-pre-call-centr">Top 25 poskytovateľov platforiem pre call centrá</h2> <h3 id="h-1-liveagent">1. LiveAgent</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/cddb973e823b0e5ea7d175aa2989dbe0/LiveAgent-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="LiveAgent Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/208372bcac039d94a7e793a8ad6723e6/LiveAgent-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="144"></picture></p> <p><em>Najlepší softvér pre call centrá pre podniky v oblastiach eCommerce, poistenia, SaaS atď., ktoré sa pozerajú smerom k budúcemu rozšíreniu.</em></p> <p><a href="https://www.liveagent.com/" title="Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers." hreflang="en-US" onover-preload="1">LiveAgent</a> je helpdesk riešenie používané viac ako 40 000 zákazníkmi po celom svete, ktoré poskytuje spoľahlivý softvér pre call centrá a mnoho ďalších <a href="https://www.liveagent.sk/funkcie/" urlslab_href_old="/features/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="sk-SK" onover-preload="1">pokročilých funkcií</a>. S viacerými možnosťami automatizácie a veľkým počtom dostupných integrácií nikdy nebudete mať problém poskytovať vynikajúce zákaznícke služby.</p> <h4 id="h-k-ov-funkcie">Kľúčové funkcie:</h4> <ul> <li>Prichádzajúce a odchádzajúce call centrum</li> <li>IVR</li> <li>ACD</li> <p> </p></ul></div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-007deb4 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="007deb4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a6fbf4c" data-id="a6fbf4c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-8e63ba5 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="8e63ba5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-v-hody">Výhody:</h4> <ul> <li>Viackanálový zážitok</li> <li>Viac ako 60 integrácií poskytovateľov VoIP</li> <li>Jednoduché nastavenie a používanie</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fb16f9a" data-id="fb16f9a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f3862f0 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="f3862f0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-nev-hody">Nevýhody:</h4> <ul> <li>Technická podpora je k dispozícii 24 hodín denne, 7 dní v týždni, ale nachádza sa v EÚ</li> <li>Nedá sa prihlásiť do dvoch prehliadačov s jedným účtom súčasne</li> <li>Žiadne monitorovanie hovorov v reálnom čase</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-c9a3558 checklist elementor-widget elementor-widget-text-editor" data-id="c9a3558" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-liveagent">Zákazníci LiveAgent</h4> <p>Medzi najznámejších zákazníkov tohto softvéru patria giganti ako Forbes, Huawei, Nascar, BMW a Yamaha.</p> <h4 id="h-ceny">Ceny</h4> <p>LiveAgent ponúka úplne bezplatnú verziu. Ak však chcete využiť jeho ďalšie funkcie, môžete si vybrať z troch cenových možností: 15, 29 a 49 dolárov mesačne. Posledná možnosť zahŕňa vynikajúce schopnosti call centra.</p> <p>Predtým, ako sa zaviažete k jednej z platených verzií, môžete sa zaregistrovať na 14-dňovú bezplatnú skúšobnú verziu, aby ste preskúmali, čo získate.</p> <h3 id="h-2-ringcentral">2. RingCentral</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/d85ed8765253c94b943ef2fab0945b76/Ringcentral-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Domovská stránka softvéru Ringcentral Call Center" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/5fb65611392c15840c8e6d76873629d9/Ringcentral-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="145"></picture></p> <p><em>Najlepší softvér pre call centrá pre podniky všetkých veľkostí.</em></p> <p>Kontaktné centrum RingCentral je cloudové riešenie, ktoré ponúka robustnú sadu funkcií, všetky obsiahnuté v jednej pohodlnej aplikácii. S dobre známymi zákazníkmi vo všetkých odvetviach si môžete byť istí, že dostanete najkvalitnejšie služby.</p> <h4>Kľúčové funkcie:</h4> <ul> <li><a href="https://www.liveagent.com/callback-software/" title="LiveAgent callback software is an all-in-one solution that includes a call center as well. Our callback solution has all the needed features. Try it for free." hreflang="en-US" onover-preload="1">Virtuálne call centrum</a></li> <li>Automatický vytáčač</li> <li>Plánovanie spätného volania</li> <li>Zaznamenávanie a monitorovanie hovorov</li> <li>Reportovanie v reálnom čase</li> <li>Záznam hovorov</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-cf54f7e elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="cf54f7e" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-74ffe0e" data-id="74ffe0e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-db6d96c checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="db6d96c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Viac ako 500 integrácií na Zapier</li> <li>Jednoduché prepínanie hovorov medzi zariadeniami</li> <li>Užívateľsky prívetivé používateľské rozhranie</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-85cd385" data-id="85cd385" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6d6b9a6 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="6d6b9a6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Je ťažké komunikovať so zákazníckou podporou</li> <li>Žiadne aktualizácie v reálnom čase</li> <li>Občas môže byť zabugovaný</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-16d7f9f checklist elementor-widget elementor-widget-text-editor" data-id="16d7f9f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-ringcentral">Zákazníci RingCentral</h4> <p>Medzi zákazníkmi RingCentral nájdete Bennett International, Lush Cosmetics a Chatterkick.</p> <h4 id="h-cenn-k">Cenník</h4> <p>Za služby RingCentral môžete platiť mesačne alebo ročne. Už od 14,99 USD mesačne môžete získať to podstatné vrátane neobmedzeného volania v USA a Kanade. Pre pokročilejšie funkcie si môžete zvoliť plány vrátane 20,99 USD, 26,24 USD a 37,49 USD mesačne.</p> <p>Kontaktné centrum RingCentral môžete vyskúšať zadarmo, ak sa zaregistrujete na 15-dňovú bezplatnú skúšobnú verziu. Toto obdobie si môžete predĺžiť využitím 30-dňovej bezrizikovej záruky vrátenia peňazí.</p> <h3 id="h-3-genesys">3. Genesys</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/f21fa8c4792af0d037417cd1eb228667/Genesys-Call-Center-software-homepage.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Genesys Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/90b63fa9d85558b09cae1f52f1b3d412/Genesys-Call-Center-software-homepage.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="146"></picture></p> <p><em>Najlepší softvér call centra pre všetky spoločnosti, ktoré hľadajú jednoducho použiteľné cloudové riešenie call centra.</em></p> <p>Môžete byť jedným z viac ako 70 000 zákazníkov na celom svete, ktorí dôverujú spoločnosti Genesys v súvislosti s prevádzkou kontaktného centra.</p> <h4 id="h-k-ov-vlastnosti">Kľúčové vlastnosti:</h4> <ul> <li>Zmiešané call centrum</li> <li>Prediktívne vytáčanie</li> <li>Plánovanie spätného volania</li> <li>ACD</li> <li>IVR</li> <li>Automatické vytáčanie</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-dbe5054 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="dbe5054" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-af8c0ac" data-id="af8c0ac" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a8cc19b checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="a8cc19b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Jednoduché nastavenie IVR</li> <li>Gamifikácia</li> <li>Používateľský panel v reálnom čase</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5ce0d2b" data-id="5ce0d2b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-84d806e checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="84d806e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Neintuitívne používateľské rozhranie</li> <li>Ťažkosti s používaním softvérových telefónov v systéme Linux</li> <li>Ťažká komunikácia so zákazníckou podporou</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-2c7b57e checklist elementor-widget elementor-widget-text-editor" data-id="2c7b57e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-genesys">Zákazníci Genesys</h4> <p>Genesys je dôverovaný mnohými spoločnosťami vrátane Xerox, Uplift a Heineken Mexico.</p> <h4>Cenník</h4> <p>Genesys môžete začať používať za 75 USD za agenta mesačne a potom prejsť na plány s cenou 110 a 150 USD. Všetky tieto cenové možnosti sa účtujú ročne.</p> <p>Genesys si môžete vyskúšať zadarmo s ich 30-dňovou bezplatnou skúšobnou verziou.</p> <h4 id="h-alternat-vne-mo-nosti-softv-ru">Alternatívne možnosti softvéru</h4> <p>Vyhodnoťte <a href="https://www.liveagent.com/genesys-alternative/" title="Discover LiveAgent: the best Genesys alternative! Enjoy 24/7 support, no setup fees, and a 14-day free trial. No credit card needed!" hreflang="en-US" onover-preload="1">alternatívy Genesys</a></p> <h3 id="h-4-cloudtalk">4. CloudTalk</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c5d0e4b0e73227c2d5a0b580e80658b2/CloudTalk-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="CloudTalk Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/ed9c12c2452d3df69ec0ae903c7d70b2/CloudTalk-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="147"></picture></p> <p><em>Najlepší softvér call centra pre stredne veľké spoločnosti, ktoré sa zameriavajú na rast.</em></p> <p>CloudTalk ponúka viac ako 70 pokročilých funkcií volania. Tento softvér call centra sa zvyčajne používa na predaj a odchádzajúce hovory s mnohými pokročilými funkciami, ako je smerovanie založené na zručnostiach, automatizácia a neobmedzené fronty hovorov.</p> <h4>Kľúčové vlastnosti:</h4> <ul> <li>Zmiešané call centrum</li> <li>VoIP</li> <li>Možnosti automatizácie</li> <li>Smerovanie založené na zručnostiach</li> <li>Prehľady v reálnom čase</li> <li>Automatické vytáčanie, power dialer, automatická voľba</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3768233 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3768233" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1827200" data-id="1827200" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f005e9b checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="f005e9b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Manažment kvality</li> <li>Viac ako 2500 integrácií aplikácií</li> <li>Neobmedzené fronty hovorov</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-34be01b" data-id="34be01b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-99779eb checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="99779eb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Iba Custom zahŕňa zmluvy SLA</li> <li>Nedostupné multimediálne správy</li> <li>Audiokonferencie sú obmedzené na tri osoby</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-c55462d checklist elementor-widget elementor-widget-text-editor" data-id="c55462d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-cloudtalk">Zákazníci CloudTalk</h4> <p>CloudTalk sa môže pochváliť veľkou klientskou základňou vrátane DHL, Yves Rocher a Rosenberg.</p> <h4>Cenník</h4> <p>CloudTalk ponúka tri cenové plány vrátane 25 USD, 30 USD a 50 USD. Môžete tiež kontaktovať ich tím a požiadať o vlastný cenový plán, aby presne vyhovoval vašim potrebám.</p> <p>Môžete sa zaregistrovať na 14-dňovú bezplatnú skúšobnú verziu a zoznámiť sa s ich možnosťami.</p> <h3 id="h-5-hubspot">5. HubSpot</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/8b81f89387e618dde345f32897800858/Hubspot-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Hubspot Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/715b3291763fa19b2238314f92405c32/Hubspot-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="148"></picture></p> <p><em>Najlepší softvér call centra pre rastúce tímy v podnikoch vo všetkých odvetviach.</em></p> <p>HubSpot ponúka svoje rozsiahle služby viac ako 100 000 podnikom vo viac ako 120 krajinách, takže si môžete byť istí, že tento etablovaný poskytovateľ softvéru sa dobre postará o vaše obchodné operácie.</p> <h4>Kľúčové vlastnosti:</h4> <ul> <li>Široká databáza zákazníkov</li> <li>Nástroje na spoluprácu</li> <li>Správa kontaktov</li> <li>Integrácie tretích strán</li> <li>Samoobslužný portál</li> <li>Rozsiahle prehľady a analýzy</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-e929336 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e929336" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-254b841" data-id="254b841" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-63f5935 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="63f5935" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Zjednodušený proces hlásení a sledovania</li> <li>Vizualizácia údajov</li> <li>Skvelá zákaznícka podpora</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fbf1857" data-id="fbf1857" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-58a75f8 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="58a75f8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Bezplatný plán nemá prístup k technickej podpore</li> <li>Strmá krivka učenia </li> <li>Funkcia tiketingu je obmedzená</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-5ab505f checklist elementor-widget elementor-widget-text-editor" data-id="5ab505f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-hubspot">Zákazníci HubSpot</h4> <p>Celosvetová zákaznícka základňa HubSpot zahŕňa spoločnosti ako DocPlanner, SoundCloud a GoFundMe.</p> <h4>Cenník</h4> <p>Niektoré zo štandardných funkcií HubSpot sú dostupné zadarmo. Môžete si však predplatiť platený softvér HubSpot Service Hub za 41 EUR, 414 EUR alebo 1104 EUR mesačne. Tieto ceny sú však flexibilné vzhľadom na poplatky za zriadenie a vstup.</p> <p>Ak si ho chcete vyskúšať, môžete sa zaregistrovať na 14-dňovú bezplatnú skúšobnú verziu.</p> <h4>Alternatívne možnosti softvéru</h4> <p>Pozrite sa na <a href="https://www.liveagent.com/alternatives/hubspot-service-hub/" urlslab_href_old="https://www.liveagent.com/hubspot-service-hub-alternative/" title="Unveil companies like HubSpot that provide innovative CRM alternatives to elevate your customer service game." hreflang="en-US" onover-preload="1">alternatívy HubSpot</a>.</p> <h3 id="h-6-five9">6. Five9</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/bf569898bc1b4009fdeb46bf1ec553b8/Five9-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Five9 Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/7d8f865b1af795a8ea6821e41e74a981/Five9-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="149"></picture></p> <p><em>Najlepší softvér call centra pre firmy, ktoré sú pripravené na prechod z lokálnych riešení do cloudu.</em></p> <p>Five9 Intelligent Cloud Contact Center využíva silu praktickej umelej inteligencie (AI) na zvýšenie miery spokojnosti zákazníkov pre viac ako 2000 klientov.</p> <h4>Kľúčové vlastnosti:</h4> <ul> <li>Zmiešané call centrum</li> <li>Náhľad vytáčania</li> <li>Praktické nástroje AI</li> <li>Collaboration tools</li> <li>IVR</li> <li>Predictive analytics</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-dd38abb elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="dd38abb" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-542fa9a" data-id="542fa9a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c39aa69 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="c39aa69" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Inteligentné smerovanie</li> <li>>Sledovanie hovorovCall screening</li> <li>Minimálne požiadavky na softvér</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-957ec20" data-id="957ec20" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-0c43c0b checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="0c43c0b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Obmedzená schopnosť zastaviť nevyžiadané hovory</li> <li>Neintuitívne používateľské rozhranie</li> <li>Občasné chyby pripojenia</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-a89bbbd checklist elementor-widget elementor-widget-text-editor" data-id="a89bbbd" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-five9">Zákazníci Five9</h4> <p>Medzi zákazníkmi Five9 nájdete podniky ako Zevas, Rochester Institute of Technology a Bakkt.</p> <h4>Ceny</h4> <p>Five9 ponúka štyri cenové plány, ktoré pozostávajú zo $149, $169, $199 a $229 fakturovaných mesačne.</p> <h3 id="h-7-zendesk">7. Zendesk</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/415630df6f41f70a0f4e122247f8aa8d/Zendesk-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Zendesk Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/c7ac6cb36b57f3245005c68c2b41bc1f/Zendesk-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="150"></picture></p> <p><em>Najlepší softvér pre call centrá pre menšie a stredne veľké podniky, ktoré sa zaväzujú poskytovať najlepšiu zákaznícku službu.</em></p> <p>Zendesk poskytuje <a href="https://www.liveagent.com/features/click-to-call/" title="Enable seamless communication with LiveAgent's click-to-call buttons. Start your free trial today and boost customer engagement!" hreflang="en-US" onover-preload="1">softvér na kliknutie pre volanie</a>, ktorý je plne integrovaný s ich helpdesk platformou. So svojou veľkou klientskou základňou si môžete byť istí, že Zendesk sa postará o potreby vášho call centra.</p> <h4>Kľúčové funkcie:</h4> <ul> <li>Zmiešané call centrum</li> <li>Možnosti natívnej integrácie</li> <li>Riadenie pracovných postupov</li> <li>ACD</li> <li>IVR</li> <li>Výkonnostné ukazovatele</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3f7a751 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3f7a751" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3b4e1b5" data-id="3b4e1b5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ec46d1d checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="ec46d1d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Viac ako 100 integrácií tretích strán</li> <li>Rozsiahla vedomostná základňa a možnosti samoobsluhy</li> <li>Skvelá dostupnosť</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7cf9155" data-id="7cf9155" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-aaa2967 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="aaa2967" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Nie je veľa možností spolupráce</li> <li>Žiadny spôsob, ako uprednostniť tikety</li> <li>Ťažká komunikácia so zákazníckou podporou</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-5a89dd1 checklist elementor-widget elementor-widget-text-editor" data-id="5a89dd1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-zendesk">Zákazníci Zendesk</h4> <p>Modsy, BoxyCharm a Vimeo sú niektorí z klientov, ktorí používajú softvér Zendesk.</p> <h4 id="h-cenov-mo-nosti">Cenové možnosti</h4> <p>Zendesk ponúka tri cenové možnosti: 19, 49 a 99 dolárov mesačne na používateľa fakturované ročne.</p> <p>Ak si to chcete vyskúšať, môžete sa zaregistrovať na ich 30-dňovú bezplatnú skúšobnú verziu.</p> <h4 id="h-alternat-vne-softv-rov-mo-nosti">Alternatívne softvérové možnosti</h4> <p>Pozrite si <a href="https://www.liveagent.com/blog/zendesk-alternative/" title="Pick the best Zendesk alternative for your needs! Boost customer service with cost-effective options, top-notch support, and feature-rich solutions." hreflang="en-US" onover-preload="1">alternatívy Zendesk</a>.</p> <h3 id="h-8-talkdesk">8. Talkdesk</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/bad04e04d793f469be642434de19c36c/Talkdesk-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Úvodná stránka softvéru Talkdesk Call Center" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/a6879ef4b01c93e58fdd2de4c21e2b97/Talkdesk-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="151"></picture></p> <p><em>Najlepší softvér pre call centrá pre spoločnosti zamestnávajúce minimálne 5 agentov, ktorí chcú zlepšiť vzťahy so svojimi zákazníkmi.</em></p> <p>Cloudový softvér call centra Talkdesk ponúka viac ako 25 integrácií s rôznymi obchodnými nástrojmi na zlepšenie vašich predajov a poskytovanie vynikajúcej zákazníckej podpory.</p> <h4>Kľúčové funkcie:</h4> <ul> <li>Riešenie pre odchádzajúce a prichádzajúce hovory v call centre</li> <li>VoIP</li> <li>IVR</li> <li>Plánovanie spätných hovorov</li> <li>ACD</li> <li>Reportovanie a analytika</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-8522bce elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="8522bce" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a166e2f" data-id="a166e2f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-04a2b44 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="04a2b44" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Užívateľsky prívetivý </li> <li>Spoľahlivosť hovoru</li> <li>Spoľahlivá zákaznícka podpora</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-729f11a" data-id="729f11a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6eca6a3 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="6eca6a3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Nedostatočná vedomostná základňa</li> <li>Chýba možnosť zmeniť vyzváňací tón</li> <li>Nedostatočná mobilná aplikácia</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-34c9b25 checklist elementor-widget elementor-widget-text-editor" data-id="34c9b25" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-talkdesks">Zákazníci Talkdesks</h4> <p>Vo všetkých odvetviach sa klienti ako ClickPay, Canon a Accenture spoliehajú na softvér Talkdesk.</p> <h4>Cenník</h4> <p>Okrem vlastného cenového plánu má Talkdesk na výber tri možnosti vrátane 75 USD, 95 USD a 125 USD na používateľa za mesiac.</p> <p>Ak by ste si ich softvér chceli pred kúpou pozrieť, môžete sa zaregistrovať na bezplatnú skúšobnú verziu.</p> <h3 id="h-9-vonage">9. Vonage</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/364c01afde59e7043d55e4b89552f14a/Vonage-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Vonage Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/e0a5f2397dc14cf93583948828e2e1c3/Vonage-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="152"></picture></p> <p><em>Najlepší softvér call centra pre veľké podniky, ktoré kladú skúsenosti zákazníkov a tímovú spoluprácu do popredia.</em></p> <p>Vonage ponúka viac ako 40 obchodných funkcií, ktoré uľahčia správu vašich hovorov a videokonferencií.</p> <h4>Kľúčové vlastnosti:</h4> <ul> <li>VoIP</li> <li>Streamovanie prezentácie</li> <li>Hlasová pošta</li> <li>IVR</li> <li>Nahrávanie</li> <li>Hlásenia a analytika</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-db02eb0 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="db02eb0" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-daee4a6" data-id="daee4a6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2572b84 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="2572b84" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Skvelá kvalita hlasu</li> <li>Spoľahlivá mobilná aplikácia</li> <li>Jednoduché použitie</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-81715ef" data-id="81715ef" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-d14bb0e checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="d14bb0e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Niektoré medzinárodné čísla môžu byť zablokované až do odoslania žiadosti o ich povolenie</li> <li>Nastavenia oneskorenej histórie</li> <li>Ťažká komunikácia so zákazníckou podporou</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-3dc628d checklist elementor-widget elementor-widget-text-editor" data-id="3dc628d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-vonage">Zákazníci Vonage</h4> <p>Mnoho spoločností ako Key Travel, Cambly a Apptivo používa produkty a služby Vonage.</p> <h4>Cenník</h4> <p>Vonage ponúka svojim zákazníkom cenové plány od 19,99 USD, 29,99 USD a 39,99 USD za riadok za mesiac plus dane a poplatky.</p> <p>Môžete si ho tiež vyskúšať zadarmo, keď sa zaregistrujete na 14-dňovú bezplatnú skúšobnú verziu Vonage.</p> <h3 id="h-10-freshdesk">10. Freshdesk</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/7fdf9cb23c39d075e6cc8467fa665c21/Freshdesk-Ticketing-system-website.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Freshdesk Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/e8d2cd5cf87ef459648b7f6c3b2e5554/Freshdesk-Ticketing-system-website.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="153"></picture></p> <p><em>Najlepší softvér pre call centrá pre spoločnosti vo všetkých odvetviach, ktorých cieľom je poskytnúť zákazníkom úžasný zážitok.</em></p> <p>Freshdesk je uznávaná platforma v oblasti zákazníckej podpory s viac ako 50 000 zákazníkmi po celom svete.</p> <h4>Kľúčové vlastnosti:</h4> <ul> <li>Správa call centra</li> <li>Smerovanie</li> <li>Tiketing</li> <li>Samoobslužný portál</li> <li>Nástroje na spoluprácu</li> <li>Riadenie pracovnej sily</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-0d909fc elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="0d909fc" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c5366fe" data-id="c5366fe" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-fc1d3a6 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="fc1d3a6" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Spoľahlivá zákaznícka podpora 24/7</li> <li>Optimalizácia pracovnej sily</li> <li>Cenovo dostupný</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-55cb0ad" data-id="55cb0ad" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-14793b7 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="14793b7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Obmedzené funkcie hlásení</li> <li>Počas presunu medzi tímami sa tikety môžu stratiť</li> <li>Nedostatok možností prispôsobenia</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-fae4b57 checklist elementor-widget elementor-widget-text-editor" data-id="fae4b57" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-freshdesk">Zákazníci Freshdesk</h4> <p>Niektorí z klientov Freshdesk zahŕňajú Netflix, Evernote a Optimum Financial Solutions.</p> <h4>Ceny</h4> <p>Na použitie základných funkcií Freshdesk sa zaregistrujte na ich bezplatný plán. Ak chcete zažiť celý rozsah schopností softvéru, môžete si zvoliť plány za €15, €39 alebo €49 na agenta/mesiac.</p> <p>Navyše, Freshdesk môžete vyskúšať počas 21-dňovej bezplatnej skúšobnej verzie.</p> <h4>Alternatívne softvérové možnosti</h4> <p>Preskúmajte alternatívy k Freshdesk.</p> <h3 id="h-11-avaya">11. Avaya</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/7bb270b5302393c0d44b98523f84591c/Avaya-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Úvodná stránka softvéru Avaya Call Center" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/1f4cc3efe5814664c6cabb3f94fc8a44/Avaya-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="154"></picture></p> <p><em>Najlepší softvér pre call centrá pre podniky, ktoré sa snažia prehĺbiť vzťahy so svojimi zákazníkmi.</em></p> <p>Avaya je cloudové softvérové riešenie, ktoré urobí vaše virtuálne konferencie skutočne príjemné.</p> <h4>Kľúčové funkcie:</h4> <ul> <li>Správa kontaktov</li> <li>Automatické smerovanie</li> <li>IVR</li> <li>Záznam hovorov</li> <li>Hlasová schránka</li> <li>Správy a analýzy</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2f268b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2f268b8" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fe1b945" data-id="fe1b945" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ca98aa3 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="ca98aa3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Jednoduché použitie </li> <li>Jednoducho škálovateľné</li> <li>Prispôsobiteľné rozhranie</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-628ea8a" data-id="628ea8a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-8300305 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="8300305" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Nedostatok samoobsluhy</li> <li>Žiadna viacjazyčná zákaznícka podpora</li> <li>Nedostatočná integrácia tretej strany</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-6ac6c31 checklist elementor-widget elementor-widget-text-editor" data-id="6ac6c31" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-avaya">Zákazníci Avaya</h4> <p>Možno poznáte niektorých zákazníkov spoločnosti Avaya, vrátane Datamark, Fiber Industries a Treated.com.</p> <h4>Cenník</h4> <p>Ak zvažujete predplatenie služieb Avaya, kontaktujte ich obchodných zástupcov a nechajte si pripraviť cenový plán.</p> <h3 id="h-12-callhippo">12. CallHippo</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/2b38ac9887fc8de5f3f350208ad7116d/Callhippo-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="CallHippo Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/71273dab49d5df18d40d10dbf0f4264a/Callhippo-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="155"></picture></p> <p><em>Najlepší softvér call centra pre podniky všetkých veľkostí s cieľom podporiť rast.</em></p> <p>CallHippo pomáha viac ako 5000 spoločnostiam na celom svete poskytovať svojim zákazníkom tie najlepšie zákaznícke služby.</p> <h4>Kľúčové vlastnosti:</h4> <ul> <li>Zmiešané call centrum</li> <li>IVR</li> <li>ACD</li> <li>Prediktívne a automatické vytáčanie</li> <li>Telemarketingový manažment</li> <li>Hlásenia a analytika</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-c725bc5 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="c725bc5" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bb066c2" data-id="bb066c2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5f0e8e4 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="5f0e8e4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Prehľadný a užívateľsky prívetivý panel</li> <li>Jednoduché nastavenie</li> <li>Cenovo dostupný</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e8caba1" data-id="e8caba1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1ab1535 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="1ab1535" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Občasné problémy s pripojením</li> <li>Ťažká komunikácia so zákazníckou podporou</li> <li>Obmedzené možnosti prehľadov</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-a4cfb2a checklist elementor-widget elementor-widget-text-editor" data-id="a4cfb2a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-callhippos">Zákazníci CallHippos</h4> <p>Medzi firmami, ktoré používajú CallHippo, nájdete Brioso Technologies, Aspire a Altvalora.</p> <h4>Cenník</h4> <p>CallHippo ponúka štyri cenové plány, z ktorých si môžete vybrať, vrátane 15 EUR, 22 EUR, 36 EUR a 45 EUR na používateľa na mesiac. Môžete si tiež zakúpiť ďalšie doplnky.</p> <h3 id="h-13-3cx">13. 3CX</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/8c11ff325cdb5f75b08350934f0ee037/3CX-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="3CX Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/bc89c6f32d11f17218e9c44a9e011b32/3CX-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="156"></picture></p> <p><em>Najlepší softvér pre call centrá pre širokú škálu spoločností, ktoré chcú znížiť svoje náklady na telekomunikácie a zároveň zachovať vysokú úroveň spokojnosti zákazníkov.</em></p> <p>3CX dôveruje viac ako 600 000 spoločností vo všetkých odvetviach, takže si môžete byť istí, že budete v dobrých rukách.</p> <h4>Kľúčové vlastnosti:</h4> <ul> <li>Zmiešané call centrum</li> <li>Smerovanie hovorov</li> <li>ACD</li> <li>IVR</li> <li>Audio/video konferencie</li> <li>Hlásenia a analytika</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-dda2aec elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="dda2aec" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fc0ffd0" data-id="fc0ffd0" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1b4df87 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="1b4df87" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Mobilné aplikácie pre iOS a Android</li> <li>Jednoduché nastavenie a používanie</li> <li>Spoľahlivá zákaznícka podpora</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-498a195" data-id="498a195" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bb2449d checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="bb2449d" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Občasné problémy s pripojením</li> <li>Navigácia v denníkoch hovorov môže byť náročná</li> <li>Nedostatok možností prispôsobenia</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-62a7f32 checklist elementor-widget elementor-widget-text-editor" data-id="62a7f32" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-3cx">Zákazníci 3CX</h4> <p>3CX má mnoho rôznych zákazníkov vrátane Toyota, Wilson a American Express.</p> <h4>Cenník</h4> <p>Niektoré zo softvérových funkcií 3CX môžete používať bezplatne. Ak by ste však chceli využiť ich pokročilejšie funkcie, môžete sa prihlásiť na jeden z nasledujúcich plánov: 150€, 235€ alebo 270€ za ich hosťovanú možnosť. Ak by ste chceli využiť samoobslužné riešenie, môžete zaplatiť 135€ alebo 170€.</p> <p>Prvý rok používania softvéru 3CX sa považuje za bezplatné skúšobné obdobie.</p> <h4>Alternatívne možnosti softvéru</h4> <p>Vyhodnoťte <a href="https://www.liveagent.com/3cx-alternative/" title="Switch to LiveAgent, the best 3CX alternative with no setup fees, 24/7 support, and a free trial—no credit card required!" hreflang="en-US" onover-preload="1">alternatívy 3CX</a>.</p> <h3 id="h-14-dialpad-ai">14. Dialpad AI</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/246f10483f6f4a4fda502f87340c1944/Dialpad-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Dialpad AI Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/4e0ca2c94f5441daecc4905ab48a6379/Dialpad-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="157"></picture></p> <p><em>Najlepší softvér call centra pre firmy všetkých veľkostí, ktoré sa neboja inovácií.</em></p> <p>Dialpad ponúka spoľahlivé softvérové riešenie, ktoré ponúka automatizovaný, no vysoko personalizovaný zážitok.</p> <h4>Kľúčové vlastnosti:</h4> <ul> <li>IVR</li> <li>ACD</li> <li>Prichádzajúce a odchádzajúce riešenie call centra</li> <li>Automatizované smerovanie</li> <li>Power dialer</li> <li>Správa výkonu</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-02c6f9b elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="02c6f9b" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-db31397" data-id="db31397" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c803242 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="c803242" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Veľa možností konfigurácie</li> <li>Jednoduché nastavenie a používanie</li> <li>Prepínanie živých hovorov medzi zariadeniami</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-193f441" data-id="193f441" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-52e7530 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="52e7530" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Nedostatočné návody</li> <li>Občasné problémy s pripojením</li> <li>Chýbajú niektoré funkcie internej komunikácie</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-ce98290 checklist elementor-widget elementor-widget-text-editor" data-id="ce98290" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-dialpad-ai">Zákazníci Dialpad AI</h4> <p>Dialpad má veľkú zákaznícku základňu vrátane spoločností ako Fenway Health, Uber a Clear Capital.</p> <h4>Cenník</h4> <p>Môžete použiť softvér Dialpad za 20€ alebo 25€ na používateľa mesačne, alebo môžete požiadať o vlastný cenový plán, ktorý presne zodpovedá vašim potrebám.</p> <p>Toto softvérové riešenie môžete vyskúšať zadarmo, ak sa zaregistrujete na 14-dňovú bezplatnú skúšobnú verziu.</p> <h3 id="h-15-bitrix24">15. Bitrix24</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/8e3579ebb8c25117f28151e89fdc8494/Bitrix24-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Bitrix24 Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/deb7d5c211f5dc6cd531eb5aa38bb213/Bitrix24-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="158"></picture></p> <p><em>Najlepší softvér call centra pre malé spoločnosti so vzdialenými tímami, ktoré chcú efektívne spolupracovať.</em></p> <p>Bitrix24 je ideálnym riešením pre spoločnosti, ktoré chcú zvýšiť svoje tržby, či už sú v kancelárii alebo na druhom konci sveta. Bitrix24 poskytuje cloudové aj lokálne riešenia, takže sa dokonale hodí pre vašu firmu.</p> <h4>Kľúčové vlastnosti:</h4> <ul> <li>Call centrum pre prichádzajúce a odchádzajúce hovory</li> <li>ACD</li> <li>IVR</li> <li>Automatizované smerovanie</li> <li>Prediktívne vytáčanie a automatické vytáčanie</li> <li>Metriky výkonnosti</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-09c2312 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="09c2312" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a1a680c" data-id="a1a680c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-fd7c74a checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="fd7c74a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Jednoduchá integrácia</li> <li>Prispôsobiteľné používateľské rozhranie</li> <li>Spoľahlivá aplikácia pre Android</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b92d73c" data-id="b92d73c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7fc1ea7 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="7fc1ea7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Nedostatočné zdieľanie súborov</li> <li>Obtiažna dostupnosť technickej podpory</li> <li>Strmá krivka učenia</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-0966ca1 checklist elementor-widget elementor-widget-text-editor" data-id="0966ca1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-bitrix24">Zákazníci Bitrix24</h4> <p>Spoločnosti, ktoré používajú softvér Bitrix24, zahŕňajú PC Pulse, Cargo a Compara.</p> <h4>Cenník</h4> <p>S bezplatným plánom Bitrix24 môžete zažiť niektoré zo základných funkcií úplne zadarmo. Ak však chcete využiť ich ďalšie funkcie, vrátane softvéru call centra, môžete si predplatiť plán za 39, 79 alebo 159 dolárov mesačne. Ak dávate prednosť on-premise systému, môžete si zakúpiť jednorazovú licenciu v cene 2990 USD alebo 24990 USD pre podniky.</p> <p>Predtým, ako sa zaviažete k akémukoľvek z týchto platených plánov, si môžete vyskúšať Bitrix24 pomocou ich 30-dňovej bezplatnej skúšobnej verzie.</p> <h4>Alternatívne možnosti softvéru</h4> <p>Pozrite sa na <a href="https://www.liveagent.ae/bitrix24-alternative/" title="Liveagent أكثر فعالية من حيث التكلفة مقارنة بحلول مكتب المساعدة الأخرى. يقدم Liveagent أدوات وميزات وعمليات تكامل لدعم العملاء بشكل أفضل. مع أكثر من 175+ ميزة لمكتب المساعدة ، سيكون تقديم الدعم سهلا للغاية." hreflang="ar" onover-preload="1">alternatívy Bitrix24</a>.</p> <h3 id="h-16-aircall">16. Aircall</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/d450a2f41690aefd21c226ff1633c67e/Aircall-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Aircall Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/33bee9229a9af23f754ece28dd9acba7/Aircall-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="159"></picture></p> <p><em>Najlepší softvér call centra pre všetky spoločnosti, ktoré realizujú predaj a podporu cez telefón.</em></p> <p>Viac ako 9 000 zákazníkov dôveruje cloudovému softvéru call centra Aircall pri operáciách kontaktného centra.</p> <h4>Kľúčové vlastnosti:</h4> <ul> <li>Zmiešané call centrum</li> <li>ACD</li> <li>IVR</li> <li>Správa call centra</li> <li>Nahrávanie hovorov</li> <li>Hlásenia a analytika</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-3ed0d11 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3ed0d11" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8bf3ab1" data-id="8bf3ab1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9feb805 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="9feb805" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Jednoduché nastavenie</li> <li>Dobrá kvalita hovoru</li> <li>Rozsiahla vedomostná základňa</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5852749" data-id="5852749" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9072f83 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="9072f83" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Nedostatok prispôsobenia</li> <li>Neprijíma textové správy</li> <li>Občas sa môže zasekávať</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-b2a9058 checklist elementor-widget elementor-widget-text-editor" data-id="b2a9058" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-aircall">Zákazníci Aircall</h4> <p>Medzi firmami, ktoré používajú softvér Aircall, nájdete Avocado, Jobilla a Birdies.</p> <h4>Cenník</h4> <p>Základný plán Aircall začína na 30€ mesačne fakturovaných ročne. Ak by ste chceli získať prístup k viacerým funkciám, budete platiť 50€ mesačne aj fakturované ročne. Okrem toho môžete kontaktovať Aircall a získať vlastný cenový plán, ktorý bude dokonale vyhovovať vašim potrebám.<br>Predtým, ako sa rozhodnete predplatiť si platený plán, môžete si Aircall vyskúšať zadarmo so 7-dňovou bezplatnou skúšobnou verziou.</p> <h4>Alternatívne možnosti softvéru</h4> <p>Pozrite si <a href="https://www.liveagent.sk/blog/aircall-alternative/" title="Hľadáte iné riešenie pre Aircall? Pozrite sa na LiveAgent a zistite jeho výhody. Začnite svoju bezplatnú skúšobnú verziu ešte dnes a poskytnite lepšiu podporu." hreflang="sk-SK" onover-preload="1">alternatívy Aircall</a>.</p> <h3 id="h-17-twilio">17. Twilio</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/20efafef05c807eeb0c690cdbd3e2c26/Twilio-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Twilio Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/e77b04a6cfe3b345f0d8997d99cffc4e/Twilio-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="160"></picture></p> <p><em>Najlepší softvér call centra pre spoločnosti všetkých veľkostí, ktoré potrebujú spoľahlivé softvérové riešenie call centra.</em></p> <p>Twilio je platforma na zapojenie zákazníkov, ktorá vám umožňuje poskytovať skutočne personalizovanú podporu vašim klientom.</p> <h4>Kľúčové vlastnosti:</h4> <ul> <li>Zmiešané call centrum</li> <li>ACD</li> <li>IVR</li> <li>Audio/video konferencie</li> <li>Nástroje na spoluprácu</li> <li>Smerovanie hovorov</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-182aa91 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="182aa91" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4d67507" data-id="4d67507" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-2f03eaf checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="2f03eaf" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Spoľahlivá zákaznícka podpora</li> <li>Možnosti automatizácie</li> <li>Rozsiahla vedomostná základňa</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c90a4d5" data-id="c90a4d5" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-032f47c checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="032f47c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Vyžaduje pokročilé IT zručnosti</li> <li>Nedostatočné analýzy a prehľady</li> <li>Nedostatok mobilných aplikácií</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-f9d6ec1 checklist elementor-widget elementor-widget-text-editor" data-id="f9d6ec1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-twilio">Zákazníci Twilio</h4> <p>Niektoré zo známych spoločností, ktoré používajú Twilio, zahŕňajú DoorDash, Allergan a Lyft.</p> <h4>Cenník</h4> <p>Cena Twilio za iniciovanie hovorov začína na 2 centoch za minútu. Ak chcete prijímať hovory, cena začína na 1 USD mesačne za telefónne číslo a 1 cent za minútu.</p> <p>Twilio si môžete vyskúšať zadarmo, keď sa zaregistrujete na 45-dňovú bezplatnú skúšobnú verziu.</p> <h3 id="h-18-dixa">18. Dixa</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/2a20f3c78f55b8e7c46c1151d304ea31/Dixa-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Dixa Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/d070d893d43cd3a94e65c51bb9fd35ab/Dixa-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="161"></picture></p> <p><em>Najlepší softvér pre call centrá pre firmy všetkých veľkostí, ktoré sa snažia svojim zákazníkom poskytnúť úžasný zážitok.</em></p> <p>Dixa umožňuje svojim zákazníkom poskytovať skutočne multikanálový zážitok svojim zákazníkom v malých alebo veľkých kontaktných centrách.</p> <h4>Kľúčové vlastnosti:</h4> <ul> <li>Zmiešané call centrum</li> <li>VoIP</li> <li>IVR</li> <li>Viackanálový zber dát</li> <li>Nástroje na spoluprácu</li> <li>Monitorovanie činnosti zamestnancov</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-20e7a68 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="20e7a68" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5575012" data-id="5575012" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f175d70 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="f175d70" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Znalostná základňa optimalizovaná pre AI</li> <li>Dobrá dostupnosť</li> <li>Používateľské rozhranie je jednoduché na navigáciu</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0713654" data-id="0713654" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-225e51a checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="225e51a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Občasné problémy s presmerovaním hovorov</li> <li>Nedostatočná analýza</li> <li>Žiadny prepis hovorov</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-852e786 checklist elementor-widget elementor-widget-text-editor" data-id="852e786" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-dixa">Zákazníci Dixa</h4> <p>Medzi spokojných zákazníkov spoločnosti Dixa patria Organic Basics, Rapha a Too Good To Go.</p> <h4>Cenník</h4> <p>Môžete kontaktovať predajný tím spoločnosti Dixa, aby ste si zarezervovali demo hovor a získali prispôsobený cenový plán.</p> <p>Ak si ho však chcete vyskúšať, môžete sa prihlásiť na ich bezplatnú skúšobnú verziu.</p> <h4>Alternatívne softvérové možnosti</h4> <p>Pozrite si <a href="https://www.liveagent.com/dixa-alternative/" title="Searching for an alternative to Dixa? Find out more about LiveAgent's affordable multi-channel ticketing system and features." hreflang="en-US" onover-preload="1">alternatívy Dixa</a>.</p> <h3 id="h-19-nextiva">19. Nextiva</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/672b15d16faaad9930697fc5329783f5/Nextiva-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Nextiva Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/a86f8a2f915c2a1868c938ae8abb62ea/Nextiva-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="162"></picture></p> <p><em>Najlepší softvér call centra pre väčšie podniky, ktoré hľadajú spoľahlivé podnikové softvérové riešenie.</em></p> <p>Nextiva ponúka spoľahlivý a bezpečný softvérový systém call centra, na ktorý sa spolieha viac ako 80 000 spoločností na celom svete.</p> <h4>Kľúčové vlastnosti:</h4> <ul> <li>IVR</li> <li>ACD</li> <li>Hlavný panel aktivity</li> <li>Audio/videokonferencie</li> <li>Prediktívna voľba a automatická voľba</li> <li>Hlásenia a analytika</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-7196726 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="7196726" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3ac360d" data-id="3ac360d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b2506bf checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="b2506bf" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Spoľahlivá mobilná aplikácia</li> <li>Skvelá dostupnosť</li> <li>Jednoduchá správa</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5e9bd3a" data-id="5e9bd3a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4a15ff4 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="4a15ff4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Strmá krivka učenia</li> <li>Nahrávanie zvukových súborov môže byť niekedy náročné </li> <li>Niekedy je obtiažna dostupnosť technickej podpory</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-c1565d5 checklist elementor-widget elementor-widget-text-editor" data-id="c1565d5" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-nextiva">Zákazníci Nextiva</h4> <p>Možno poznáte niektorých zákazníkov spoločnosti Nextiva vrátane Taco Bell, Pac-12 a Buffalo Bills.</p> <h4>Cenník</h4> <p>Môžete si predplatiť jeden z troch cenových plánov, ktoré Nextiva ponúka, vrátane 18,95 USD, 22,95 USD alebo 32,95 USD na používateľa za mesiac. Všetky tieto možnosti je možné účtovať mesačne alebo ročne.</p> <p>Môžete si vyskúšať niektoré funkcie Nextiva prihlásením sa na 7-dňovú bezplatnú skúšobnú verziu.</p> <h3 id="h-20-nice-cxone">20. Nice CXone</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/c670c12a1d6f2015bae8c21ac4ba829b/Nice-CXone-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="Nice CXone Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/92bbbcabfa4e391d7d4e8b42c6666a76/Nice-CXone-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="163"></picture></p> <p><em>Najlepší softvér call centra pre spoločnosti všetkých veľkostí, ktoré chcú zlepšiť vzťahy so svojimi klientmi.</em></p> <p>Nice CXone umožňuje svojim klientom využívať schopnosti AI a automatizácie na poskytovanie čo najlepšej zákazníckej skúsenosti.</p> <h4>Kľúčové vlastnosti:</h4> <ul> <li>Zmiešané call centrum</li> <li>Automatizované smerovanie</li> <li>Progresívne vytáčanie</li> <li>Správa tiketov</li> <li>Nahrávanie hovorov</li> <li>Hlásenia a analytika</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-db01fa3 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="db01fa3" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c928a52" data-id="c928a52" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ab3e7d7 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="ab3e7d7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Jednoduchá navigácia v užívateľskom rozhraní</li> <li>Dobrá kvalita hovoru</li> <li>Jasný a užívateľsky prívetivý panel</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-41613c4" data-id="41613c4" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-778d6f3 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="778d6f3" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Chýba prispôsobenie</li> <li>Systém môže občas byť pomalý</li> <li>Nedostatok vlastných hlásení</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-bc984c1 checklist elementor-widget elementor-widget-text-editor" data-id="bc984c1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-nice-cxone">Zákazníci Nice CXone</h4> <p>Nice CXone dôveruje mnoho zákazníkov vrátane Columbia Sportswear, Radisson Hotels a Teleflora.</p> <h4>Cenník</h4> <p>Funkcie Nice CXone môžete využiť už od 100 $ mesačne za funkciu.</p> <p>Ak si ho chcete pred nákupom vyskúšať, môžete sa zaregistrovať na ich 60-dňovú bezplatnú skúšobnú verziu.</p> <h3 id="h-21-ujet">21. UJET</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/d611e797a67e9376793a4e9f77092fe1/UJET-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="UJET Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/1faf34bec2664b608c180b1ed987164f/UJET-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="164"></picture></p> <p><em>Najlepší softvér call centra pre stredne veľké a veľké spoločnosti, ktoré chcú svojim klientom priniesť najlepšiu podporu.</em></p> <p>Ak zamestnávate aspoň 50 agentov kontaktného centra, UJET je pre vás vynikajúci softvér call centra.</p> <h4>Kľúčové vlastnosti:</h4> <ul> <li>Zmiešané call centrum</li> <li>IVR</li> <li>ACD</li> <li>Smerovanie hovorov</li> <li>Nahrávanie hovorov</li> <li>Hlásenia a analytika</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-696d7ce elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="696d7ce" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-61c7fe1" data-id="61c7fe1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-fc6055e checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="fc6055e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Jednoduchá integrácia so systémom Linux</li> <li>Spoľahlivá zákaznícka podpora</li> <li>Užitočné nástroje na sledovanie</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9698061" data-id="9698061" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bb09bfa checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="bb09bfa" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Nedostatočná funkcia natívnych prehľadov</li> <li>Systém môže občas byť pomalý</li> <li>Občasné problémy s pripojením</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-328bc0b checklist elementor-widget elementor-widget-text-editor" data-id="328bc0b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-ujet">Zákazníci UJET</h4> <p>Medzi podnikmi, ktoré používajú softvér UJET, nájdete Wag!, Instacart a Zettle.</p> <h4>Cenník</h4> <p>Softvér UJET je možné zakúpiť za 65, 69, 99 alebo 120 dolárov mesačne.</p> <p>Ak si chcete vyskúšať UJET bez toho, aby ste sa zaviazali k platenému odberu, môžete sa zaregistrovať na bezplatnú skúšobnú verziu.</p> <h3 id="h-22-ringover">22. Ringover</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/3f69e555c6829e683565ad501c8de20a/Ringover-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="UJET Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/3c572c6006db9762a32819e7c7f90b4b/Ringover-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="165"></picture></p> <p><em>Najlepší softvér call centra pre malé a stredné podniky vo všetkých odvetviach.</em></p> <p>Ringover je softvér s jednoduchou implementáciou a používaním s viac ako 40 obchodnými nástrojmi, ktoré vám umožňujú mať všetky informácie o zákazníkoch po ruke.</p> <h4>Kľúčové vlastnosti:</h4> <ul> <li>Zmiešané call centrum</li> <li>Nástroje na spoluprácu</li> <li>ACD</li> <li>IVR</li> <li>Video konferencia</li> <li>Hlásenia a analytika</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-bd11985 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="bd11985" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ba66602" data-id="ba66602" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b29c696 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="b29c696" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Intuitívne používateľské rozhranie</li> <li>Funkcie tieňovania</li> <li>Prehľadný a ľahko použiteľný informačný panel</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-87e96b1" data-id="87e96b1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-66a73aa checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="66a73aa" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Upozornenia môžu občas meškať</li> <li>Občasné problémy s pripojením</li> <li>Občasné meškania</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-1a98e2b checklist elementor-widget elementor-widget-text-editor" data-id="1a98e2b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-ringover">Zákazníci Ringover</h4> <p>Ringover má viac ako 10 000 klientov vrátane Sherpany, Klaxoon a Clausematch.</p> <h4>Cenník</h4> <p>Ringover si môžete predplatiť za 19€ alebo 39€ na používateľa mesačne. Ak chcete získať vlastný cenový plán, môžete kontaktovať predajný tím spoločnosti Ringover.</p> <p>Okrem toho môžete toto softvérové riešenie vyskúšať zadarmo, ak sa zaregistrujete na 7-dňovú bezplatnú skúšobnú verziu.</p> <h3 id="h-23-vicidial">23. VICIdial</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/677c956611aed8df820febc083de9eeb/VICIdial-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="VICIdial Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/300f2d5f90d56d9991683ab4dd78a078/VICIdial-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="166"></picture></p> <p><em>Najlepší softvér call centra pre každú firmu, ktorá neoceňuje viazanosť dodávateľa.</em></p> <p>VICIdial je open source softvér kontaktného centra, ktorý používa viac ako 140 000 zákazníkov po celom svete.</p> <h4>Kľúčové vlastnosti:</h4> <ul> <li>Zmiešané call centrum</li> <li>IVR</li> <li>Prediktívne vytáčanie</li> <li>ACD</li> <li>Smerovanie hovorov</li> <li>Nahrávanie hovorov</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-22884b1 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="22884b1" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4cb6720" data-id="4cb6720" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-bd3623a checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="bd3623a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Bezplatný</li> <li>Jednoducho škálovateľný</li> <li>Kompatibilný so systémom Linux</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a37a08a" data-id="a37a08a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1e446a0 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="1e446a0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Strmá krivka učenia</li> <li>Zastarané rozhranie</li> <li>Ťažké nastavenie bez pokročilých IT zručností</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-141be28 checklist elementor-widget elementor-widget-text-editor" data-id="141be28" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-vicidial">Zákazníci VICIdial</h4> <p>VICIdial používajú klienti ako Directo, Homebase a PROS.</p> <h4>Cenník</h4> <p>Softvér call centra VICIdial môžete používať úplne zadarmo.</p> <h3 id="h-24-channels">24. Channels</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/5bf04fc749d7049628a5bd5fa4c86427/Channels-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" class="wp-image-631929 size-full aligncenter" alt="VICIdial Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/6800f05ebb1b8f53d025b0d3fe566968/Channels-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="167"></picture></p> <p><em>Najlepší softvér call centra pre firmy všetkých veľkostí v elektronickom obchode a online maloobchode.</em></p> <p>Channels je cloudový dátový podnikový telefónny systém, ktorý vám umožňuje jednoducho sa spojiť s vašimi klientmi.</p> <h4>Kľúčové vlastnosti:</h4> <ul> <li>Zmiešané call centrum</li> <li>Plánovanie spätného volania</li> <li>IVR</li> <li>Panel aktivity</li> <li>Nahrávanie hovorov</li> <li>Smerovanie hovorov</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-6bc3a1c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6bc3a1c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bfc3ffd" data-id="bfc3ffd" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-980fdc9 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="980fdc9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Spoľahlivá zákaznícka podpora</li> <li>Jednoduché nastavenie</li> <li>Cenovo dostupný</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-af87dd1" data-id="af87dd1" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a761fd2 checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="a761fd2" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Pomalé sťahovanie z cloudu</li> <li>Občas môže byť závadný</li> <li>Nedostatok vlastných prehľadov</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-061c135 checklist elementor-widget elementor-widget-text-editor" data-id="061c135" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-channels">Zákazníci Channels</h4> <p>Channels dôveruje veľa zákazníkov vrátane Kodakit, InstaForex a DocPlanner.</p> <h4>Cenník</h4> <p>Channels vám umožňuje využívať ich základné funkcie vrátane softvéru call centra bezplatne. Ak chcete využiť ich pokročilé možnosti, môžete si ich softvér predplatiť za 24 dolárov alebo 62 dolárov mesačne.</p> <p>Pred rozhodnutím o kúpe plateného balíka sa môžete prihlásiť na bezplatnú skúšobnú verziu.</p> <h4>Alternatívne možnosti softvéru</h4> <p>Vyhodnoťte <a href="https://www.liveagent.dk/channels-alternative/" title="Du skal ikke gå i panik over at finde et alternativ til Channels. Kig på LiveAgent og dets omnichannel-support, værktøjer og funktioner." hreflang="da-DK" onover-preload="1">alternatívy Channels</a>.</p> <h3 id="h-25-avoxi">25. Avoxi</h3> <p><picture><source data-srcset="https://www.liveagent.sk/wp/urlslab-download/8e5c6b6e6cd4100dd2d6cb35636a71fb/Avoxi-Call-Center-software-homepage.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Avoxi Call Center software homepage" width="2560" height="1570" data-src="https://www.liveagent.sk/wp/urlslab-download/860484cf8bb9e29f8340adb9eac31e54/Avoxi-Call-Center-software-homepage.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="168"></picture></p> <p><em>Najlepší softvér call centra pre veľké podniky vo všetkých odvetviach kdekoľvek na svete.</em></p> <p>Avoxi má viac ako 20 rokov skúseností v medzinárodnej komunikácii. Vďaka pokrytiu viac ako 170 krajín si môžete byť istí, že vás vaši zákazníci budú môcť kedykoľvek zastihnúť.</p> <h4>Kľúčové vlastnosti:</h4> <ul> <li>Zmiešané call centrum</li> <li>Hlásenia a analytika</li> <li>IVR</li> <li>Video konferencia</li> <li>Nahrávanie hovorov</li> <li>Smerovanie hovorov</li> </ul> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-e60699a elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e60699a" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f34f5a7" data-id="f34f5a7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-998bfd1 checklist elementor-widget elementor-widget-text-editor checklist--pros" data-id="998bfd1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Výhody:</h4> <ul> <li>Spoľahlivá zákaznícka podpora</li> <li>Jednoduché nastavenie a používanie</li> <li>Možnosti prispôsobenia</li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-333456b" data-id="333456b" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-f1c93ab checklist elementor-widget elementor-widget-text-editor checklist--cons" data-id="f1c93ab" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4>Nevýhody:</h4> <ul> <li>Pomalé sťahovanie z cloudu</li> <li>Mobilná aplikácia môže byť občas nefunkčná</li> <li>Nedostatočná samoobsluha</li> </ul> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-d45d542 checklist elementor-widget elementor-widget-text-editor" data-id="d45d542" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4 id="h-z-kazn-ci-avoxi">Zákazníci Avoxi</h4> <p>Možno poznáte niektorých klientov Avoxi, ako sú Moncler, Marriott International a Black & Decker.</p> <h4>Ceny</h4> <p>Môžete začať používať niektoré funkcie Avoxi zadarmo. Ak však chcete využiť ďalšie funkcie, môžete si vybrať z nasledujúcich možností: 19,99 USD na používateľa alebo 39,99 USD na používateľa.</p> <p>Navyše sa môžete zoznámiť s funkciami Avoxi počas 7-dňovej skúšobnej lehoty.</p> <h2 id="h-ak-je-najlep-softvr-pre-call-centrum">Aký je najlepší softvér pre call centrum?</h2> <p>Existuje mnoho možností softvéru pre call centrá. Pozrime sa rýchlo na top 5.</p> <ul> <li><strong>LiveAgent</strong> – So svojimi schopnosťami pre call centrá je LiveAgent najlepšou možnosťou za dostupnú cenu. LiveAgent sa môže pochváliť hodnotením Capterra 4.7 a zahŕňa funkcie ako možnosti automatizácie, <a href="https://www.liveagent.sk/integracie/" urlslab_href_old="/integrations/" title="Maximalizujte hodnotu svojho help desk softvéru s LiveAgent integráciami a zlepšite zákaznícku spokojnosť. Začnite teraz!" hreflang="sk-SK" onover-preload="1">viac ako 150 integrácií</a> a robustnú databázu znalostí so samoobslužným portálom. Je to vynikajúca možnosť pre všetky podniky, ktoré sa snažia poskytnúť čo najlepšie zákaznícke služby.</li> <li><strong>Genesys</strong> – S viac ako 70 000 zákazníkmi po celom svete je Genesys zavedeným hráčom v oblasti zákazníckych služieb. S hodnotením Capterra 4.2 si môžete byť istí, že vaše operácie kontaktného centra budú dobre zabezpečené.</li> <li><strong>Talkdesk</strong> – Ak hľadáte softvér pre call centrum, ktorý pomôže vášmu tímu zvýšiť zapojenie zákazníkov, spojiť sa s klientmi a uzavrieť viac obchodov, nehľadajte ďalej. Hodnotenie 4.5 na Capterra ukazuje, že riešenie Talkdesk vás nesklame, bez ohľadu na odvetvie, v ktorom pôsobíte.</li> <li><strong>Five9</strong> – Tento softvér pre call centrum má len málo čo želať. S hodnotením Capterra 4.2 nie je pochýb o tom, že riešenie Five9 vás nesklame. Ak sa snažíte <a href="https://www.liveagent.com/blog/branding-tactics/" title="Discover the top 18 branding tactics for 2024 to elevate your business with LiveAgent. From enhancing brand recognition and customer loyalty to hiring top talent, this guide explores essential strategies like public speaking, customer focus, and more. Learn how to make your brand a household name with long-term plans that go beyond logos and color schemes. Uncover the benefits of effective branding and choose the best tactics for your business success. Visit now to transform your brand's image today!" hreflang="en-US" onover-preload="1">budovať povedomie o značke</a> a silné vzťahy so svojou klientskou základňou, môže to byť skvelá možnosť pre vás.</li> <li><strong>UJET</strong> – Ak si ceníte softvér, ktorý je dostupný a kompatibilný s mobilnými platformami, UJET môže byť pre vás ten pravý. Hodnotenie 4.5 na Capterra dokazuje, že UJET je robustné riešenie pre call centrá pre spoločnosti, ktoré kladú zákazníka na prvé miesto.</li> </ul> </div> </div> <div class="elementor-element elementor-element-e951ca8 elementor-widget elementor-widget-spacer" data-id="e951ca8" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div></div></div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-b5ada17 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="b5ada17" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-ccb3134" data-id="ccb3134" data-element_type="column"> <div class="elementor-widget-wrap"> </div> </div> <div class="elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-e4aedf3" data-id="e4aedf3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9a737f6 elementor-widget elementor-widget-heading" data-id="9a737f6" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-top-5-porovnvanch-softvrov-call-centra">Top 5 porovnávaných softvérov call centra</h2> </div> </div> <div class="elementor-element elementor-element-b0b9439 elementor-widget elementor-widget-html" data-id="b0b9439" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <div class="AlternativeTable"> <table class="AlternativeTable__table"> <thead> <tr> <th scope="col">Softvér call centra</th> <th scope="col">LiveAgent <div class="ComparePlans__tooltip AlternativeTable__icon-padding"> <div class="info-icon"></div> <span class="ComparePlans__tooltip__text"><a href="https://www.liveagent.sk/skusobna-verzia/" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1">Vyskúšajte špičkový softvér call centra zadarmo!</a> Nevyžaduje sa žiadna kreditná karta.</span> </div> </th> <th scope="col">Genesys </th> <th scope="col">Talk desk </th> <th scope="col">Five9 </th> <th scope="col">UJET </th> </tr> </thead> <tbody> <tr> <th scope="row">Hodnotenie Capterra <div class="ComparePlans__tooltip AlternativeTable__icon-padding"> <div class="info-icon"></div> <span class="ComparePlans__tooltip__text">Celkové hodnotenia softvéru od overených používateľov na Capterre.</span> </div> </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="">4.7</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.7;"></div> <span class="ComparePlans__tooltip__text">(približne 1000 recenzií)</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="">4.4</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.4;"></div> <span class="ComparePlans__tooltip__text">(približne 100+ recenzií)</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="">4.5</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.5;"></div> <span class="ComparePlans__tooltip__text">(približne 600 recenzií)</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="">4.2</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.2;"></div> <span class="ComparePlans__tooltip__text">(približne 400 recenzií)</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="">4.5</div> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__stars" style="--rating: 4.5;"></div> <span class="ComparePlans__tooltip__text">(približne 100+ recenzií)</span> </div> </div> </td> </tr> <tr> <th scope="row">Webový </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> </div> </div> </td> </tr> <tr> <th scope="row">Bezplatná verzia </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">LiveAgent ponúka bezplatnú verziu.</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Genesys neponúka bezplatnú verziu.</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Talk desk neponúka bezplatnú verziu.</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Five9 neponúka bezplatnú verziu.</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">UJET neponúka bezplatnú verziu.</span> </div> </div> </td> </tr> <tr> <th scope="row">Skúška zadarmo </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">LiveAgent ponúka bezplatnú skúšobnú verziu.</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">Genesys ponúka bezplatnú skúšobnú verziu.</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">Talk desk ponúka bezplatnú skúšobnú verziu.</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--cancel"></div> <span class="ComparePlans__tooltip__text">Five9 neponúka bezplatnú skúšobnú verziu.</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> <div class="AlternativeTable__cell__icon--done"></div> <span class="ComparePlans__tooltip__text">UJET ponúka bezplatnú skúšobnú verziu.</span> </div> </div> </td> </tr> <tr> <th scope="row">Počiatočná cena </th> <td data-title="LiveAgent" class="AlternativeTable__cell--green"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> $49/agent/month <span class="ComparePlans__tooltip__text">Ceny softvéru call centra LiveAgenta začínajú na 49 USD/agenta/mesiac.</span> </div> </div> </td> <td data-title="Genesys"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> $75/agent/month <span class="ComparePlans__tooltip__text">Ceny softvéru call centra Genesys začínajú na 75 USD/agenta/mesiac.</span> </div> </div> </td> <td data-title="Talk desk"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> €75/agent/month <span class="ComparePlans__tooltip__text">Ceny softvéru call centra Talk desk začínajú od 75 EUR/agenta/mesiac.</span> </div> </div> </td> <td data-title="Five9"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> $149/agent/month <span class="ComparePlans__tooltip__text">Ceny softvéru pre call centrá Five9 začínajú na 149 USD/agenta/mesiac.</span> </div> </div> </td> <td data-title="UJET"> <div class="AlternativeTable__cell__text"> <div class="ComparePlans__tooltip"> $65/agent/month <span class="ComparePlans__tooltip__text">Ceny softvéru call centra UJET začínajú na 65 USD/agenta/mesiac.</span> </div> </div> </td> </tr> </tbody> </table> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-3f69562" data-id="3f69562" data-element_type="column"> <div class="elementor-widget-wrap"> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-17775ed elementor-section-full_width Text Text--faq Content Block--learnMore elementor-section-height-default elementor-section-height-default" data-id="17775ed" data-element_type="section" data-targetid="ticketing-more"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d2cf470 wrapper__wide" data-id="d2cf470" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-cbae1a1 checklist elementor-widget elementor-widget-text-editor" data-id="cbae1a1" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h2 id="h-chyby-ktorm-sa-treba-vyhn-pri-nkupe-softvru-pre-call-centrum">Chyby, ktorým sa treba vyhnúť pri nákupe softvéru pre call centrum</h2> <ul> <li><strong>Nedostatočné zaškolenie personálu</strong> – Nezáleží na tom, aký výkonný alebo spoľahlivý je váš softvér call centra, keď ho vaši agenti nedokážu správne používať. Nájdite si čas na zaškolenie svojich zamestnancov a nechajte ich, aby sa zoznámili s novou technológiou. Môžete to urobiť rezerváciou odborníka od predajcu, naplánovaním seminárov alebo preštudovaním dostupnej dokumentácie.</li> <li><strong>Žiadne potrebné funkcie</strong> – Pred zakúpením softvérového balíka call centra si nájdite čas a oboznámte sa so všetkými funkciami a možnosťami, ktoré ponúka. Posledná vec, ktorú chcete, je uskutočniť nákup a potom zistiť, že neposkytuje to, čo potrebujete.</li> <li><strong>Nevyužívanie skúšobnej doby naplno</strong> – Bezplatná skúšobná verzia je pre vás možnosťou, ako urobiť kvalifikované rozhodnutie, ak sa chcete zaviazať ku konkrétnemu riešeniu. Je to čas, kedy môžete preskúmať a spoznať produkt alebo službu, aby ste sa mohli rozhodnúť, či je to niečo, do čoho by ste chceli investovať.</li> <li><strong>Obchodovanie so zľavou</strong> – Všetci máme radi dobrý obchod. Niekedy však skutočne dostanete to, za čo zaplatíte, takže sa uistite, že riešenie, ktoré si vyberiete, je nielen cenovo výhodné, ale má aj všetky možnosti, ktoré vaše call centrum vyžaduje.</li> <li><strong>Nepozerať na budúcnosť</strong> – Pred nákupom by ste mali mať nejaký plán do budúcnosti. Uistite sa, že softvér, ktorý používate, je možné škálovať nahor alebo nadol podľa potrieb vašej firmy.</li> </ul> <h2 id="h-o-sa-opta-na-demo-hovore-o-softvri-call-centra-a-spolonosti">Čo sa opýtať na demo hovore o softvéri call centra a spoločnosti</h2> <p><a href="https://www.liveagent.sk/ukazka-softveru/" title="Naplánujte si bezplatnú ukážku softvéru LiveAgent a objavte, ako môže vášmu podnikaniu pomôcť zlepšiť zákaznícku spokojnosť a zvýšiť predaje. Personalizované demo vám ukáže funkcie a integrácie, pričom môžete pozvať až 100 kolegov. Začnite bez záväzkov a spoznajte výhody LiveAgenta ešte dnes!" hreflang="sk-SK" onover-preload="1">Ukážkový hovor</a> je váš čas a miesto, kde môžete klásť otázky a získať informácie z prvej ruky od predajcu. Aj keď niekedy to môže byť trochu ohromujúce a môžete zabudnúť na otázky, ktoré ste plánovali položiť.</p> <p>Nebojte sa, máme pre vás všetko pripravené.</p> <ul> <li>Ako môžem nakonfigurovať svoj softvér call centra?</li> <li>Koľko času bude trvať nastavenie softvéru call centra?</li> <li>Ako dlho si môžem uchovávať nahrávky hovorov?</li> <li>Môžem odstrániť nahrávku hovoru?</li> <li>Môžem nahrávať iba prichádzajúce alebo odchádzajúce hovory?</li> <li>Môžem počúvať hovor v reálnom čase?</li> <li>Môžem smerovať prichádzajúce hovory na určité tímy?</li> <li>Môžem presmerovať hovory na externé čísla?</li> </ul> <h2 id="h-implementcia-softvru-call-centra">Implementácia softvéru call centra</h2> <p>Presné kroky a akcie závisia od poskytovateľa vášho softvérového riešenia pre automatizáciu call centra, od úrovne prispôsobenia, ktorú umožňujú, od počtu integrácií, ktoré musíte nastaviť, a od mnohých ďalších.</p> <p>Osobe bez predchádzajúcich skúseností s IT môže trvať pol hodiny alebo môže skúsenému technicky zdatnému personálu trvať celé popoludnie, kým všetko správne nakonfiguruje.</p> <p>Najdôležitejšia a úprimne jediná vec, ktorú skutočne potrebujete na nastavenie softvéru call centra LiveAgenta, je <a href="https://www.liveagent.com/customer-support-glossary/voip-number/" title="Get to know more about the VoIP number. Understand customer support concepts in depth with simple explanations from professionals." hreflang="en-US" onover-preload="1">číslo VoIP</a>, ktoré podporuje SIP trunking. Aj keď je to pre niekoho hračka, ak potrebujete poradiť alebo pomôcť, náš úžasný tím vám pomôže všetko nastaviť.</p> <p>Ak by ste sa však chceli ponoriť hlboko do procesu nastavenia svojho call centra, vrátane softvéru call centra, môžete použiť naše <a href="https://www.liveagent.com/checklists/call-center-setup-checklist/" title="Discover the ultimate call center setup checklist! Set goals, choose software, train staff, and ensure efficiency with LiveAgent." hreflang="en-US" onover-preload="1">kontrolné zoznamy nastavenia call centra</a>, ktoré vám pomôžu udržať si poriadok a zabezpečiť, aby ste na nič dôležité nezabudli.</p> <h2 id="h-zver">Záver</h2> <ul> <li><strong>Najlepší všetko v jednom softvér call centra</strong></li> </ul> <p>Hoci je ťažké určiť najlepší softvér call centra pre každú firmu, najspoľahlivejším je softvér pre call centrum LiveAgenta. Vďaka robustnej sade funkcií si môžete byť istí, že vám nebude chýbať nič, čo by vaša firma mohla potrebovať teraz alebo v budúcnosti.</p> <ul> <li><strong>Najlepší softvér call centra so vstavaným tiketing systémom a live chatom</strong></li> </ul> <p>Softvér call centra LiveAgent ponecháva len málo požiadaviek. Pri každej interakcii so zákazníkom, či už ide o hovor, <a href="https://www.liveagent.com/features/live-chat-features/" title="LiveAgent offers over 15 advanced live chat features that'll help you engage with your customers and provide better customer service." hreflang="en-US" onover-preload="1">správu live chatu</a> alebo zmienku na sociálnych sieťach prmenené na tiket, nemusíte sa nikdy báť, že by ste niečo zmeškali. Takto sa vaši zákazníci budú cítiť vypočutí a ocenení zakaždým, keď vás oslovia.</p> <ul> <li><strong>Najlepší softvér pre call centrum s bohatými funkciami</strong></li> </ul> <p>Ak hľadáte softvér call centra plný úžasných funkcií, ktoré posunú vašu zákaznícku podporu na vyššiu úroveň, už nehľadajte. Softvér call centra LiveAgent je pre vás tým správnym riešením.</p> <ul> <li><strong> Najlepšia hodnota za cenu softvéru call centra</strong></li> </ul> <p>V kategórii úspory je LiveAgent jasným víťazom. Tento softvér call centra vám nielen umožňuje uskutočňovať prichádzajúce a odchádzajúce hovory, <a href="https://www.liveagent.com/academy/support-automation/" title="Discover the power of support automation with LiveAgent! Learn how AI-driven tools streamline customer service, boost productivity, and cut costs while maintaining a balance with human interaction. Explore features like automated ticket distribution, IVR, and automatic callbacks. Try LiveAgent for free and transform your customer support experience!" hreflang="en-US" onover-preload="1">používať automatizáciu</a>, využívať výkon rozsiahle hlásenia a zvýšenie konverzií, ale je tiež prístupný všetkým firmám, ktoré chcú potešiť svojich zákazníkov a zároveň udržať nízke náklady.</p> <ul> <li><strong>Najvyššie hodnotený softvér call centra</strong></li> </ul> <p>Na stránkach s recenziami ako Capterra, G2 a TrustRadius sa LiveAgent môže pochváliť vysokým hodnotením a skvelými recenziami. Takže ak ste ten, kto počúva hlasy klientov LiveAgenta, možno ste na správnej ceste k nájdeniu najlepšieho softvéru pre call centrum.</p> <ul> <li><strong>Najjednoduchší softvér call centra na nastavenie, používanie a integráciu</strong></li> </ul> <p>LiveAgent je bezpochyby správna cesta, ak hľadáte spoľahlivý softvér, ktorý sa navyše ľahko implementuje. Môžete ho nakonfigurovať, prispôsobiť a integrovať okamžite bez toho, aby ste museli vedieť, ako kódovať.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-5232a252 Block elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5232a252" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3e66b4d wrapper" data-id="3e66b4d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-54d65d24 elementor-widget elementor-widget-heading" data-id="54d65d24" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 id="h-asto-kladen-otzky"><span class="highlight-gradient"> Často</span> kladené otázky</h2> </div> </div> <div class="elementor-element elementor-element-59faf6f2 elementor-widget elementor-widget-shortcode" data-id="59faf6f2" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"> <div class="Faq" itemscope itemtype="https://schema.org/FAQPage"> <h2 id="faq"> <span class="highlight"></span></h2> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-o-je-softvr-call-centra">Čo je softvér call centra?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>Softvér call centra je riešenie, ktoré pomáha firmám spravovať prichádzajúce telefonické hovory od ich zákazníkov. Môže mať množstvo funkcií, ako sú centralizované telefonické hovory z pevných liniek alebo webových stránok, inteligentné smerovanie, automatický vytáčací systém alebo dokonca nahrávanie hovorov. Softvér call centra by mal tiež pomáhať agentom call centra prístupovať k dôležitým informáciám o ich zákazníkoch, ako je história objednávok, kontaktné informácie a predchádzajúce lístky.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-ako-funguje-softvr-call-centra">Ako funguje softvér call centra?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>Softvér call centra funguje tak, že centralizuje riešenie pre smerovanie hovorov z pevných liniek alebo webových stránok do vášho softvéru. Ak zákazník zavolá, softvér prehľadá svoju databázu zákazníkov, aby zistil, či má nejaké predchádzajúce informácie o volajúcom. Tieto informácie sú potom prístupné agentovi a pred prebratím hovoru sú preverené. Medzitým je hovor zaradený do frontu. Po zodpovedaní sú hovory nahrávané pre účely školenia a kvality.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-o-je-ivr-v-prostred-call-centra">Čo je IVR v prostredí call centra?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>IVR je technológia interaktívneho hlasového odpovedania. IVR umožňuje počítačom komunikovať s ľuďmi prostredníctvom hlasových pokynov alebo tónov z klávesnice. IVR sa používa v prostredí call centra na smerovanie hovorov k príslušným agentom alebo oddeleniam. IVR môže byť tiež použitý na získanie informácií o účte alebo poskytovanie spätnej väzby. Preto je to skvelé riešenie pre podniky.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-o-hada-v-softvri-call-centra">Čo hľadať v softvéri call centra?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>Medzi najdôležitejšie aspekty, ktoré by ste mali skúmať v softvéri call centra, patria bezpečnosť a spoľahlivosť siete. Okrem toho, v závislosti od potrieb vášho podniku, by ste mali hľadať škálovateľnosť softvéru call centra, počet dostupných integrácií, dostupnosť zákazníckej podpory, obmedzenia softvéru a ktoré nástroje na spoluprácu poskytuje.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-ak-je-funkcia-call-centra">Aká je funkcia call centra?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>Hlavnou funkciou call centra je umožniť zákazníkom kontaktovať firmy s akýmikoľvek otázkami, ktoré môžu mať ohľadom produktov, politík, vrátenia, funkčnosti, riešenia problémov alebo spätnej väzby.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-na-o-je-najlepie-softvr-call-centra">Na čo je najlepšie softvér call centra?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>Softvér call centra vám umožňuje prevádzkovať call centrum kedykoľvek a kdekoľvek vaši zákazníci potrebujú. Od studeného volania až po zodpovedanie zložitých technických otázok, softvér call centra umožňuje poskytovať úžasnú personalizovanú podporu vašim zákazníkom, pričom sa učíte z každej interakcie a každého poznatku o zákazníkovi, ako poskytovať najlepšiu zákaznícku starostlivosť.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-koko-stoj-softvr-call-centra">Koľko stojí softvér call centra?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>Cena závisí od kvality softvéru, ktorý si vyberiete. LiveAgent je komplexné riešenie help desku, ktoré zahŕňa aj call centrum. Cena je odvodená na základe toho, koľko agentov vaša spoločnosť potrebuje mesačne. Naše predplatné All-inclusive obsahuje plnohodnotné call centrum, ktoré stojí 49 dolárov mesačne na agenta.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-ak-s-vhody-softvru-call-centra">Aké sú výhody softvéru call centra?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>Výhody softvéru call centra zahŕňajú zlepšenie efektivity agentov, zapojenie zákazníkov, zákaznícku skúsenosť a zvýšenie predaja. Môžete vyskúšať bezplatný softvér call centra a zažiť výhody z prvej ruky.</p> </div> </div> </div> <div class="Faq__item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <h3 id="h-o-je-potrebn-na-nastavenie-softvru-call-centra-pre-podnikanie">Čo je potrebné na nastavenie softvéru call centra pre podnikanie?</h3> <div class="Faq__outer-wrapper" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="Faq__inner-wrapper" itemprop="text"> <p>Jediné, čo potrebujete, je VoIP číslo, ktoré podporuje SIP trunking. To je všetko, čo potrebujete na nastavenie jednoduchého call centra vrátane softvéru call centra pre vaše podnikanie.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-49ed9dc4 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="49ed9dc4" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71aee17d" data-id="71aee17d" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-36f50572 elementor-widget elementor-widget-shortcode" data-id="36f50572" data-element_type="widget" data-widget_type="shortcode.default"> <div class="elementor-widget-container"> <div class="elementor-shortcode"></div> </div> </div> </div> </div> </div> </section> </div> <div class="SimilarSources"> <div class="wrapper"> <div class="SimilarSources__title h3">Súvisiace článkyNajlepší softvér call centra</div> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.sk/live-chat-softver/" title="Preskúmajte výber najlepšieho live chat softvéru na trhu. Vyberte si ideálny live chat softvér pre svoj web a posuňte svoje služby zákazníkom na Mesiac." hreflang="sk-SK" onover-preload="1"><img alt="Preskúmajte výber najlepšieho live chat softvéru na trhu. Vyberte si ideálny live chat softvér pre svoj web a posuňte svoje služby zákazníkom na Mesiac." data-src="https://assets.flowhunt.io/screenshots/9608bd9f8fa64954/495b21021c51a72d/1728900191_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="169"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.sk/live-chat-softver/" title="Preskúmajte výber najlepšieho live chat softvéru na trhu. Vyberte si ideálny live chat softvér pre svoj web a posuňte svoje služby zákazníkom na Mesiac." hreflang="sk-SK" onover-preload="1">Live chat softvér</a></p><p class="urlslab-rel-res-item-summary">Zažite vynikajúcu zákaznícku podporu s LiveAgent live chat softvérom, ktorý zvyšuje angažovanosť klientov bez poplatkov za nastavenie a potreby kreditnej karty. Vyskúšajte 14-dňovú bezplatnú verziu a objavte, prečo viac než 35,000 spoločností dôveruje našim pokročilým funkciám pre okamžité pripojenie a zlepšenie spokojnosti zákazníkov. Začnite teraz!</p><a href="https://www.liveagent.sk/live-chat-softver/" title="Preskúmajte výber najlepšieho live chat softvéru na trhu. Vyberte si ideálny live chat softvér pre svoj web a posuňte svoje služby zákazníkom na Mesiac." class="urlslab-rel-res-item-arrow" hreflang="sk-SK" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.sk/ukazka-softveru/" title="Would you like to learn more about LiveAgent? Request a free demo to learn more about LiveAgent and how it can help you succeed." hreflang="sk-SK" onover-preload="1"><img alt="Would you like to learn more about LiveAgent? Request a free demo to learn more about LiveAgent and how it can help you succeed." data-src="https://assets.flowhunt.io/screenshots/9608bd9f8fa64954/a0de62aaa7b6eb/1728900529_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="170"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.sk/ukazka-softveru/" title="Would you like to learn more about LiveAgent? Request a free demo to learn more about LiveAgent and how it can help you succeed." hreflang="sk-SK" onover-preload="1">Naplánujte si ukážku softvéru</a></p><p class="urlslab-rel-res-item-summary">Naplánujte si bezplatnú ukážku softvéru LiveAgent a objavte, ako môže vášmu podnikaniu pomôcť zlepšiť zákaznícku spokojnosť a zvýšiť predaje. Personalizované demo vám ukáže funkcie a integrácie, pričom môžete pozvať až 100 kolegov. Začnite bez záväzkov a spoznajte výhody LiveAgenta ešte dnes!</p><a href="https://www.liveagent.sk/ukazka-softveru/" title="Would you like to learn more about LiveAgent? Request a free demo to learn more about LiveAgent and how it can help you succeed." class="urlslab-rel-res-item-arrow" hreflang="sk-SK" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.sk/softver-bazy-znalosti/" title="Preskúmajte komplexného sprievodcu 20 najlepšími možnosťami softvéru znalostnej databázy, ktorý zefektívňuje správu informácií a zvyšuje efektivitu" hreflang="sk-SK" onover-preload="1"><img alt="Preskúmajte komplexného sprievodcu 20 najlepšími možnosťami softvéru znalostnej databázy, ktorý zefektívňuje správu informácií a zvyšuje efektivitu" data-src="https://assets.flowhunt.io/screenshots/9608bd9f8fa64954/f3b3276a7c3f78ff/1728937827_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="171"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.sk/softver-bazy-znalosti/" title="Preskúmajte komplexného sprievodcu 20 najlepšími možnosťami softvéru znalostnej databázy, ktorý zefektívňuje správu informácií a zvyšuje efektivitu" hreflang="sk-SK" onover-preload="1">Najlepších 20 softvérov znalostnej bázy v roku 2024</a></p><p class="urlslab-rel-res-item-summary">Objavte 20 najlepších softvérov znalostnej bázy v roku 2024 na LiveAgent.sk. Porovnajte ceny a funkcie, aby ste zefektívnili správu informácií a zvýšili svoju efektivitu. Prečítajte si náš komplexný sprievodca teraz!</p><a href="https://www.liveagent.sk/softver-bazy-znalosti/" title="Preskúmajte komplexného sprievodcu 20 najlepšími možnosťami softvéru znalostnej databázy, ktorý zefektívňuje správu informácií a zvyšuje efektivitu" class="urlslab-rel-res-item-arrow" hreflang="sk-SK" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.sk/tiketing-softver/" title="Preskúmajte výber tiketing softvérov, ktoré sa používajú najviac na trhu. Vyberte si ideálny nástroj na tiketing a zdvihnite svoju zákaznícku službu na mesiac." hreflang="sk-SK" onover-preload="1"><img alt="Preskúmajte výber tiketing softvérov, ktoré sa používajú najviac na trhu. Vyberte si ideálny nástroj na tiketing a zdvihnite svoju zákaznícku službu na mesiac." data-src="https://assets.flowhunt.io/screenshots/9608bd9f8fa64954/66cd14670f703772/1728898540_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="172"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.sk/tiketing-softver/" title="Preskúmajte výber tiketing softvérov, ktoré sa používajú najviac na trhu. Vyberte si ideálny nástroj na tiketing a zdvihnite svoju zákaznícku službu na mesiac." hreflang="sk-SK" onover-preload="1">Tiketing softvér</a></p><p class="urlslab-rel-res-item-summary">Objavte top 20 helpdesk tiketing softvérov pre rok 2024 s LiveAgentom, ktorý ponúka bezproblémovú zákaznícku starostlivosť na všetkých kanáloch. Vyskúšajte bezplatnú skúšobnú verziu bez nutnosti kreditnej karty a posilnite svoj podporný tím moderným tiketing systémom pre zvýšenú efektivitu. 24/7 zákaznícka podpora a intuitívne rozhranie zaručia spokojnosť vašich zákazníkov.</p><a href="https://www.liveagent.sk/tiketing-softver/" title="Preskúmajte výber tiketing softvérov, ktoré sa používajú najviac na trhu. Vyberte si ideálny nástroj na tiketing a zdvihnite svoju zákaznícku službu na mesiac." class="urlslab-rel-res-item-arrow" hreflang="sk-SK" onover-preload="1"></a></div></div></div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="https://www.liveagent.sk/skusobna-verzia/" class="Button Button--full" title="Viac než 35.000 spoločností po celom svete používa softvér LiveAgent pre poskytovanie lepšieho zákazníckeho servisu. Registrácia vám zaberie menej než 60 sekúnd. Na začiatok nevyžadujeme kreditné karty." hreflang="sk-SK" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/ukazka-softveru/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="Naplánujte si bezplatnú ukážku softvéru LiveAgent a objavte, ako môže vášmu podnikaniu pomôcť zlepšiť zákaznícku spokojnosť a zvýšiť predaje. Personalizované demo vám ukáže funkcie a integrácie, pričom môžete pozvať až 100 kolegov. Začnite bez záväzkov a spoznajte výhody LiveAgenta ešte dnes!" hreflang="sk-SK" onover-preload="1"> <span>Naplánujte si ukážku softvéru</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/ocenenia/" title="Capterra" hreflang="sk-SK" onover-preload="1"> <img alt="Capterra" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="173"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/ocenenia/" title="G2 Crowd" hreflang="sk-SK" onover-preload="1"> <img alt="G2 Crowd" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/logo_g2.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; 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transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="175"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.sk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> </ul> </div> <div class="GoodHands__image"> <picture><img alt="Naplánujte si ukážku softvéru" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/goodhands_image.png?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="176"></picture> </div> </div> </section> <script> function showGoodHands() { const goodhands = document.querySelector('.GoodHands'); goodhands.classList.remove('hidden'); } window.addEventListener('load', () => { showGoodHands(); window.removeEventListener('load', showGoodHands); }); </script> <footer class="Footer urlslab-skip-keywords urlslab-skip-fragment" data-scrollsidebars="true" style="" urlslab-lazy-bgimage="https://www.liveagent.sk/app/themes/liveagent/assets/images/footer-bg.svg"> <div class="Footer__top"> <div class="wrapper"> <div class="Footer__top__row"> <div class="Footer__top__column"> <div class="nav_menu-90 widget_nav_menu"><div class="Footer__top__column__title Footer__top__column__title--image h5"><img alt="LiveAgent" data-src="https://www.liveagent.sk/app/themes/liveagent/assets/images/logo_liveagent_light.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="177">LiveAgent</div><div class="menu-footer-top-liveagent-slovak-container"><ul id="menu-footer-top-liveagent-slovak" class="menu"><li id="menu-item-340004"><a href="https://www.liveagent.sk/ukazka-softveru/" title="Naplánujte si bezplatnú ukážku softvéru LiveAgent a objavte, ako môže vášmu podnikaniu pomôcť zlepšiť zákaznícku spokojnosť a zvýšiť predaje. Personalizované demo vám ukáže funkcie a integrácie, pričom môžete pozvať až 100 kolegov. Začnite bez záväzkov a spoznajte výhody LiveAgenta ešte dnes!" hreflang="sk-SK" onover-preload="1">Ukážka</a></li> <li id="menu-item-19627"><a href="/cennik/" title="Platené programy LiveAgent od 9 USD/mesačne. Získajte 2 mesiace zdarma s ročným účtovaním. Skúšobná verzia bez kreditky!" hreflang="sk-SK" onover-preload="1">Cenník</a></li> <li id="menu-item-19628"><a href="/funkcie/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="sk-SK" onover-preload="1">Funkcie</a></li> <li id="menu-item-19629"><a href="/integracie/" title="Maximalizujte hodnotu svojho help desk softvéru s LiveAgent integráciami a zlepšite zákaznícku spokojnosť. Začnite teraz!" hreflang="sk-SK" onover-preload="1">Integrácie</a></li> <li id="menu-item-19630"><a href="/alternativy/" title="Porovnajte helpdesk softvér: LiveAgent ponúka bezplatnú 30-dňovú skúšobnú verziu, žiadne poplatky za nastavenie, 24/7 podporu." hreflang="sk-SK" onover-preload="1">Alternatívy</a></li> <li id="menu-item-19631"><a href="https://www.liveagent.sk/prehliadka/" urlslab_href_old="/prehliadka-2/" title="Začnite bezplatnú 30-dňovú skúšku LiveAgent a zlepšite zákaznícky servis s viac ako 130 funkciami a 200+ integráciami!" hreflang="sk-SK" onover-preload="1">Prehliadka</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-91 widget_nav_menu"><div class="Footer__top__column__title h5">Podpora</div><div class="menu-footer-top-support-slovak-container"><ul id="menu-footer-top-support-slovak" class="menu"><li id="menu-item-19637"><a target="_blank" rel="noopener" href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portál zákazníckej podpory</a></li> <li id="menu-item-36418"><a href="https://www.liveagent.sk/prenos-dat/" title="Preneste svoje dáta do LiveAgenta jednoducho s našimi pluginmi alebo pomocou expertov. Začnite bezplatnú skúšobnú verziu!" hreflang="sk-SK" onover-preload="1">Prenos dát</a></li> <li id="menu-item-19640"><a target="_blank" rel="noopener" href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Dostupnosť systému</a></li> <li id="menu-item-19641"><a target="_blank" rel="noopener" href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Produktové zmeny</a></li> <li id="menu-item-751113"><a href="https://www.liveagent.com/request-for-proposal/" title="Do you require concrete answers to specific questions regarding our software? Contact us and we will reach out to you with the answers directly." hreflang="en-US" onover-preload="1">Žiadosť o predloženie návrhu</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-92 widget_nav_menu"><div class="Footer__top__column__title h5">Spoločnosť</div><div class="menu-footer-top-company-slovak-container"><ul id="menu-footer-top-company-slovak" class="menu"><li id="menu-item-346857"><a href="https://www.liveagent.sk/o-nas/o-liveagentovi/" title="LiveAgent poskytuje inovatívny help desk softvér pre zákaznícku podporu s viac ako 150M používateľmi a 40K firmami. Skúste zdarma!" hreflang="sk-SK" onover-preload="1">O nás</a></li> <li id="menu-item-19643"><a href="/ocenenia/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Začnite 14-dňovú skúšobnú verziu zdarma a neskôr prejdite na jeden z platených plánov začínajúcich na 15$ / mesiac" hreflang="sk-SK" onover-preload="1">Ocenenia a certifikáty</a></li> <li id="menu-item-751116"><a href="/uspesne-pribehy/" title="LiveAgent is a company that offers customer support portal, data migration, and product changes. They have various popular software, including phone systems and helpdesk software. The company also provides a blog, dictionary, academy, webinars, and cost calculator for customer assistance. LiveAgent provides contact information for their sales department, social media, and newsletter subscription. They are currently creating an information dashboard for their customers and are in the process of installing it." hreflang="sk-SK" onover-preload="1">Recenzie zákazníkov</a></li> <li id="menu-item-19645"><a href="https://www.liveagent.sk/integracie/" urlslab_href_old="/integracie#voip-partneri" title="Maximalizujte hodnotu svojho help desk softvéru s LiveAgent integráciami a zlepšite zákaznícku spokojnosť. Začnite teraz!" hreflang="sk-SK" onover-preload="1">VoIP partneri</a></li> <li id="menu-item-19646"><a href="https://www.liveagent.com/affiliate-program/" title="LiveAgent affiliate program offers real time reports of your sales, traffic, account balance and overall performance. Join our affiliate program today." hreflang="en-US" onover-preload="1">Partnerský program</a></li> <li id="menu-item-751117">Impresum</li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-93 widget_nav_menu"><div class="Footer__top__column__title h5">Vedomosti</div><div class="menu-footer-top-learn-slovak-container"><ul id="menu-footer-top-learn-slovak" class="menu"><li id="menu-item-19650"><a href="/blog/" title="Stay updated with the latest in customer service and help desk software on the LiveAgent blog. Discover tips for enhancing customer satisfaction and productivity with our top-rated, affordable solutions. Join our community and start your free trial today!" hreflang="sk-SK" onover-preload="1">Blog</a></li> <li id="menu-item-19648"><a href="/slovnik-zakaznickej-podpory/" title="Získajte komplexný slovník zákazníckej podpory a začnite poskytovať vynikajúci servis s LiveAgent. Skúste 14-dňovú skúšobnú verziu!" hreflang="sk-SK" onover-preload="1">Slovník</a></li> <li id="menu-item-19647"><a href="/akademia/" title="Zlepšite svoj zákaznícky servis s LiveAgent Akadémiou - jediným zdrojom, ktorý potrebujete! Vyskúšajte 14-dňovú skúšobnú verziu zdarma." hreflang="sk-SK" onover-preload="1">Akadémia</a></li> <li id="menu-item-751124"><a href="/sablony/" title="Získajte profesionálne emailové šablóny zdarma pre marketing, predaj, live chat a help desk s LiveAgent. Zlepšite svoju zákaznícku podporu a objavte výhody nášho multi-kanálového helpdesk softvéru. Navštívte nás teraz!" hreflang="sk-SK" onover-preload="1">Šablóny</a></li> <li id="menu-item-454911"><a href="https://www.liveagent.sk/test-pisania/" title="Zvýšte rýchlosť písania s naším testom a zlepšite produktivitu. Otestujte svoje schopnosti a prekvapte zákazníkov bleskovými odpoveďami!" hreflang="sk-SK" onover-preload="1">Test písania</a></li> <li id="menu-item-751125"><a href="https://www.liveagent.sk/kalkulacka-nakladov/" title="Získajte najlepšiu hodnotu za svoje peniaze s helpdesk softvérom LiveAgent! Naša kalkulačka nákladov vám pomôže porovnať viac ako 70 riešení a ušetriť až 72% na softvéri technickej podpory. Vyskúšajte našu bezplatnú 30-dňovú skúšobnú verziu bez potreby kreditnej karty. Zlepšite svoj zákaznícky servis s viac ako 130 funkciami a 150 integráciami." hreflang="sk-SK" onover-preload="1">Kalkulačka nákladov</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-94 widget_nav_menu"><div class="Footer__top__column__title h5">Populárne</div><div class="menu-footer-top-popular-slovak-container"><ul id="menu-footer-top-popular-slovak" class="menu"><li id="menu-item-949325"><a href="https://www.liveagent.sk/softver-bazy-znalosti/" title="Objavte 20 najlepších softvérov znalostnej bázy v roku 2024 na LiveAgent.sk. Porovnajte ceny a funkcie, aby ste zefektívnili správu informácií a zvýšili svoju efektivitu. Prečítajte si náš komplexný sprievodca teraz!" hreflang="sk-SK" onover-preload="1">Softvér bázy znalostí</a></li> <li id="menu-item-751126"><a href="https://www.liveagent.com/customer-service-software/" title="Acquiring customer service software is a significant investment, so we’ve created a list of the top 10 solutions you should consider." hreflang="en-US" onover-preload="1">Softvér zákazníckej podpory</a></li> <li id="menu-item-751129"><a href="https://www.liveagent.com/blog/best-voip-phone-systems-and-integrations/" title="Explore the top 20 VoIP phone systems and integrations for 2024 to enhance your business communications. Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. 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