Our own operations

<!doctype html>  <html class="no-js" lang="en"> <head> <meta charset="utf-8"> <title>Our own operations | ING</title> <meta name="viewport" content="width=device-width, initial-scale=1.0, user-scalable=no">  <link rel="stylesheet" type="text/css" href="/static/design/8A53ECD1-48DE-4A3C-9B4D-1EF610135DF6-fsm/rel/stylesheet/icons.min.css?random=510D" /> <link integrity="sha384-IwFwXwFKywm4sUkas/tGJ2nQm9A5tbuat7YtDF222D7o+H1uVLw9x2bcmZxQfGV0" crossorigin="anonymous" rel="stylesheet" type="text/css" href="/static/design/459CE547-0666-4D43-8C47-58945E20A8B1-972C-fsm/rel/stylesheet/combined-ingcom-substyle.min.css" /> <link rel="preload" href="/static/ingdotcompresentation/static/fonts/INGMeWeb-Bold.woff2" as="font" crossorigin> <link rel="preload" href="/static/ingdotcompresentation/static/fonts/INGMeWeb-Bold.woff" as="font" crossorigin> <link rel="preload" href="/static/ingdotcompresentation/static/fonts/INGMeWeb-Regular.woff2" as="font" crossorigin> <link rel="preload" href="/static/ingdotcompresentation/static/fonts/INGMeWeb-Regular.woff" as="font" crossorigin>  <link rel="stylesheet" href="/static/ingdotcompresentation/static/css/main.css" />   <script src="/static/ingdotcompresentation/static/js/modernizr-custom.min.js" defer></script> <meta name="title" content= "Our own operations" /> <meta name="year_published" content="2023" /> <meta name="date_published" content= "2023-06-22" /> <meta name="description" content="Climate change is an unparalleled challenge to our planet’s health and to the sustainability of societies and economies arou" /> <meta name="keywords" content="Financial Services, ING" /> <meta http-equiv="content-language" content="en_US" /> <meta name="copyright" content="漏 ING Groep N.V. All rights reserved." /> <meta name="generator" content="ING" /> <meta name="author" content="ING.com" /> <link rel="apple-touch-icon" sizes="57x57" href="/static/ingdotcompresentation/static/apple-touch-icon-57x57.png"> <link rel="apple-touch-icon" sizes="60x60" href="/static/ingdotcompresentation/static/apple-touch-icon-60x60.png"> <link rel="apple-touch-icon" sizes="72x72" href="/static/ingdotcompresentation/static/apple-touch-icon-72x72.png"> <link rel="apple-touch-icon" sizes="76x76" href="/static/ingdotcompresentation/static/apple-touch-icon-76x76.png"> <link rel="apple-touch-icon" sizes="114x114" href="/static/ingdotcompresentation/static/apple-touch-icon-114x114.png"> <link rel="apple-touch-icon" sizes="120x120" href="/static/ingdotcompresentation/static/apple-touch-icon-120x120.png"> <link rel="icon" type="image/png" href="/static/ingdotcompresentation/static/favicon-32x32.png" sizes="32x32"> <link rel="icon" type="image/png" href="/static/ingdotcompresentation/static/favicon-96x96.png" sizes="96x96"> <link rel="icon" type="image/png" href="/static/ingdotcompresentation/static/favicon-16x16.png" sizes="16x16"> <link rel="shortcut icon" href="/static/ingdotcompresentation/static/favicon.ico" /> <link rel="canonical" href="https://www.ing.com/Sustainability/Our-own-operations.htm" /> <meta property="og:author" content="ING" /> <meta property="og:site_name" content="ING.com" /> <meta property="og:title" content="Our own operations" /> <meta property="og:url" content="https://www.ing.com/Sustainability/Our-own-operations.htm" /> <meta property="og:image" content="https://www.ing.com/static/ingdotcompresentation/static/images/ING_lion_RGB_200x200.png" /> <meta property="og:type" content="website" /> <meta property="fb:pages" content="250214445053539" /> <meta property="fb:app_id" content="611247742403160" /> <meta property="article:publisher" content="https://www.facebook.com/ing" /> <meta property="article:author" content="https://www.facebook.com/ing" /> <meta property="twitter:account_id" content="1510088889" /> <meta name="twitter:card" content="summary"> <meta name="twitter:site" content="@ing_news"> <meta name="twitter:creator" content="@ing_news"> <meta name="twitter:url" content="https://www.ing.com/Sustainability/Our-own-operations.htm"> <meta name="twitter:title" content="Our own operations"> <meta name="twitter:image" content="https://www.ing.com/static/ingdotcompresentation/static/images/ING_lion_RGB_200x200.png" /> <script type="application/ld+json"> { "@context" : "https://schema.org", "@type" : "Organization", "name" : "ING", "url" : "https://www.ing.com", "sameAs" : [ "https://www.facebook.com/ing", "https://www.twitter.com/ING_news", "https://www.youtube.com/ING", "https://www.linkedin.com/company/ing", "https://www.slideshare.net/ING/", "https://www.flickr.com/photos/inggroup/" ] } </script> <script> window.INGData={ 'i18n':{ 'menu':{'showSubmenu':'show sub menu','hideSubmenu':'close sub menu'}, 'ajax':{'getContentError':'An error occurred, please try again.'}, 'jobs':{'filterResultsError':'An error occurred, please try again.'} }, 'context':{'page':'1936184','disclaimed':'false'}, 'sidepanel':{'querystring':'presentationid=1623473'}, 'highcharts':{'decimalPoint':'project.hcDecimalPoint','thousandsSep':'project.hcThousandsSep'} , 'debug':false } var chartOptions = []; </script> <script> var bcSubscriptions = bcSubscriptions || []; bcSubscriptions.push(["onPermissionLevelChange",function(b,a){try{window.blueConicClient.util.cookie.setCookie("BCPermissionLevel",a.permissionLevel),setTimeout(function(){location.reload(!0)},500)}catch(c){}}]); function hasBCPermissionLevel(e){try{var a;a:{for(var c=document.cookie.split("; "),b=0,f=c.length;b<f;b++){var d=c[b].split("=");if("BCPermissionLevel"===d.shift()){a=d.join("=");break a}}a=void 0}if(null!=a&&"undefined"!=typeof a&&a==e)return!0}catch(g){}return!1}; function hasBCCookieConsent(e){try{var a;a:{for(var c=document.cookie.split("; "),b=0,f=c.length;b<f;b++){var d=c[b].split("=");if("BCCookieConsentAccept"===d.shift()){a=d.join("=");break a}}a=void 0}if(null!=a&&"undefined"!=typeof a&&a==e)return!0}catch(g){}return!1}; </script> <script type="text/javascript" src="/static/ingformpresentation/js/jquery-3.5.1.min.js"></script> <script type="text/javascript" src="/static/ingformpresentation/js/formutil.js" defer></script> <script type="text/javascript" src="/static/ingformpresentation/js/formvalidation.js" defer></script> <script type="text/javascript" src="/static/wmpformpresentation/js/plugin/jquery.form-4.3.0.patched.js"></script> <script type="text/javascript" src="/web/js/form/csrfprotection.js"></script> <script type="text/javascript" src="/static/wmpformpresentation/js/plugin/jquery-ui-1.13.2.min.js"></script> <script src="/static/ingdotcompresentation/static/js/adobe-analytics-loader.js"> </script> <script type="text/javascript"> document.onload = digitalEventQueue.push({ command : "ADD EVENT", name : "pageview", data : { page_name : "Our own operations", page_type : "Sustainability", page_section : "Our own operations", source_item_id : "2324659" } }); var applyButtons = document.getElementsByClassName("apply-button"); for (i = 0; i < applyButtons.length; i++) { applyButtons[i].onclick = function() { digitalEventQueue.push({ command : "ADD EVENT", name : "job apply", data : { page_name : "Our own operations", page_type : "Sustainability", page_section : "Our own operations", source_item_id : "2324659" } }); }; } function getDocHeight() { var D = document; return Math.max( D.body.scrollHeight, D.documentElement.scrollHeight, D.body.offsetHeight, D.documentElement.offsetHeight, D.body.clientHeight, D.documentElement.clientHeight ) } var max_scroll_position = 0; function amountscrolled(){ var winheight= window.innerHeight || (document.documentElement || document.body).clientHeight var docheight = getDocHeight() var scrollTop = window.pageYOffset || (document.documentElement || document.body.parentNode || document.body).scrollTop var trackLength = docheight - winheight var pctScrolled = Math.floor(scrollTop/trackLength * 100) if (pctScrolled > max_scroll_position) { max_scroll_position = pctScrolled if (pctScrolled % 25 == 0) { digitalEventQueue.push({ command: "ADD EVENT", name: "scroll", data: { page_name: "Our own operations", page_type: "Sustainability", page_section : "Our own operations", source_item_id: "2324659", scroll_depth: pctScrolled } }); } } } window.addEventListener("scroll", function(){ amountscrolled() }, false) </script> <div>  <script src="//cdn1.readspeaker.com/script/8152/webReader/webReader.js?pids=wr" type="text/javascript" id="rs_req_Init"></script> <script> window.rsConf = { cb: { ui: { close: function() { $('#readspeaker_controls').removeClass("visible"); $('body').removeClass('rs-active'); }, open: function() { $('#readspeaker_controls').addClass("visible"); $('body').addClass('rs-active'); } } }, general: { usePost: true } }; </script></div> </head> <body class="subhome full-content brand-check"> <div>  <div id="rs-wrapper"> <a id="readspeaker_play" class="readspeaker-play rsbtn_play rs_skip rs_preserve rs_href" title="Listen to this page using ReadSpeaker webReader" href="//app-eu.readspeaker.com/cgi-bin/rsent?customerid=8152&lang=en_uk&readclass=article-body" onclick="readpage(this.href, 'readspeaker_controls'); return false;"><i class="icon icon-volume_maximum"></i>Listen</a> <div id="readspeaker_controls" class="rs_skip rsbtn rs_preserve"> </div> </div></div> <div class="skip2links">  <a href="#main" class="skip2">Skip to content</a>  </div> <div id="wrapper"> <div id="page" class="">  <header class="global-header" role="banner"> <div class="upper-header"> <a href="https://www.ing.com/Home.htm" class="logo"><img src="/static/ingdotcompresentation/static/img/logos/logo.hd.png" alt="ING Logo" /></a> <div class="upper-header-right"> <a href="#" class="search-toggle" id="search-toggle" title="Search ING.com"><span class="icon icon-search"></span><span class="search-toggle-text">Search</span></a> <form action="https://www.ing.com/Search-results.htm" class="global-search-form" method="get"> <fieldset class="global-search-fields" id="global-search-fields"> <input type="search" class="global-search-input" name="keyword" placeholder="Search" /> <button type="submit" class="input-submit button-link"><i class="icon icon-search"></i><span class="input-submit-text">Search</span></button> </fieldset> </form> <a href="#menu" class="menu-toggle" id="menu-toggle" title="Open navigation-menu"> <span class="label">Menu</span> <span class="icon icon-menu"></span> </a> </div> </div>  <nav role="navigation" class="main-nav" id="menu"> <h1 class="menu-label">main menu</h1> <ol class="main-nav-list"> <li> <a href="https://www.ing.com/Home.htm">Home</a> </li> <li class=" has-children"> <a href="https://www.ing.com/About-us.htm">About us</a> <ol class="sub-nav-list"> <li class=" "> <a href="https://www.ing.com/About-us/ING-at-a-glance.htm">ING at a glance</a> </li> <li class=" "> <a href="https://www.ing.com/About-us/Strategy.htm">Strategy</a> </li> <li class=" "> <a href="https://www.ing.com/About-us/Customer-value.htm">Customer value</a> </li> <li class=" "> <a href="https://www.ing.com/About-us/Purpose-and-values.htm">Purpose and values</a> </li> <li class=" has-children"> <a href="https://www.ing.com/About-us/Management-structure.htm">Management structure</a> <ol class="sub-sub-nav-list"> <a href="https://www.ing.com/About-us/Management-structure.htm">Management structure</a> <div class="wrapper"> <li class=""> <a href="https://www.ing.com/About-us/Management-structure/Supervisory-Board.htm">Supervisory Board</a> </li> <li class=""> <a href="https://www.ing.com/About-us/Management-structure/Committees-Supervisory-Board-1.htm">Committees Supervisory Board</a> </li> <li class=""> <a href="https://www.ing.com/About-us/Management-structure/Executive-Board-and-Management-Board-Banking.htm">Executive Board and Management Board Banking</a> </li> </div> </ol> </li> <li class=" has-children"> <a href="https://www.ing.com/About-us/Corporate-governance.htm">Corporate governance</a> <ol class="sub-sub-nav-list"> <a href="https://www.ing.com/About-us/Corporate-governance.htm">Corporate governance</a> <div class="wrapper"> <li class=""> <a href="https://www.ing.com/About-us/Corporate-governance/Legal-structure-and-regulators.htm">Legal structure and regulators</a> </li> <li class=""> <a href="https://www.ing.com/About-us/Corporate-governance/Shareholder-influence.htm">Shareholder influence</a> </li> <li class=""> <a href="https://www.ing.com/About-us/Corporate-governance/Dutch-Corporate-Governance-Code.htm">Dutch Corporate Governance Code</a> </li> <li class=""> <a href="https://www.ing.com/About-us/Corporate-governance/Dutch-Banking-Code.htm">Dutch Banking Code</a> </li> <li class=""> <a href="https://www.ing.com/About-us/Corporate-governance/NYSE-listing-standards.htm">NYSE listing standards</a> </li> <li class=""> <a href="https://www.ing.com/About-us/Corporate-governance/Auditors.htm">Auditors</a> </li> <li class=""> <a href="https://www.ing.com/About-us/Corporate-governance/Remuneration.htm">Remuneration</a> </li> <li class=""> <a href="https://www.ing.com/About-us/Corporate-governance/Supervisory-Public-and-Regulatory-Affairs.htm">Supervisory, Public and Regulatory Affairs</a> </li> </div> </ol> </li> <li class=" has-children"> <a href="https://www.ing.com/About-us/Compliance.htm">Compliance</a> <ol class="sub-sub-nav-list"> <a href="https://www.ing.com/About-us/Compliance.htm">Compliance</a> <div class="wrapper"> <li class=""> <a href="https://www.ing.com/About-us/Compliance/KYC-and-anti-money-laundering-measures.htm">KYC and anti-money laundering measures</a> </li> <li class=""> <a href="https://www.ing.com/About-us/Compliance/Compliance-Risk-Management-Charter.htm">Compliance Risk Management Charter</a> </li> <li class=""> <a href="https://www.ing.com/About-us/Compliance/Zero-Tolerance-Bribery-Statement.htm">Zero Tolerance Bribery Statement</a> </li> <li class=""> <a href="https://www.ing.com/About-us/Compliance/Insider-Code.htm">Insider Code</a> </li> <li class=""> <a href="https://www.ing.com/About-us/Compliance/Conflicts-of-interest-and-confidential-information.htm">Conflicts of interest and confidential information</a> </li> <li class=""> <a href="https://www.ing.com/About-us/Compliance/Whistleblower-Policy.htm">Whistleblower Policy</a> </li> <li class=""> <a href="https://www.ing.com/About-us/Compliance/Complaints-about-our-conduct.htm">Complaints about our conduct</a> </li> <li class=""> <a href="https://www.ing.com/About-us/Compliance/Financial-Economic-Crime-Statement.htm">Financial Economic Crime Statement</a> </li> <li class=""> <a href="https://www.ing.com/About-us/Compliance/Tax-principles.htm">Tax principles</a> </li> <li class=""> <a href="https://www.ingwb.com/en/service/privacy-and-cookie-statements/usa-patriot-act">Patriot Act certificate</a> </li> <li class=""> <a href="https://www.ing.com/About-us/Compliance/Notice-of-changes-to-interest-rate-benchmarks.htm">Notice of changes to interest rate benchmarks</a> </li> <li class=""> <a href="https://www.ing.com/About-us/Compliance/Automatic-Exchange-of-Information-AEOI.htm">Automatic Exchange of Information (AEOI)</a> </li> </div> </ol> </li> <li class=" "> <a href="https://www.ing.com/About-us/History.htm">History</a> </li> <li class=" "> <a href="https://www.ing.com/About-us/Art-sponsoring.htm">Art & sponsoring</a> </li> </ol> </li> <li class="active has-children"> <a href="https://www.ing.com/Sustainability.htm">Sustainability</a> <ol class="sub-nav-list"> <li class=" "> <a href="https://www.ing.com/Sustainability/Sustainability-approach.htm">Sustainability approach</a> </li> <li class="active has-children"> <a href="https://www.ing.com/Sustainability/Our-own-operations.htm">Our own operations</a> <ol class="sub-sub-nav-list"> <a href="https://www.ing.com/Sustainability/Our-own-operations.htm">Our own operations</a> <div class="wrapper"> <li class=""> <a href="https://www.ing.com/Sustainability/Our-own-operations/Environmental-Programme.htm">Environmental Programme</a> </li> <li class=""> <a href="https://www.ing.com/Sustainability/Our-own-operations/Diversity-inclusion-and-belonging.htm">Diversity, inclusion and belonging</a> </li> <li class=""> <a href="https://www.ing.com/Sustainability/Our-own-operations/Working-with-suppliers.htm">Working with suppliers</a> </li> </div> </ol> </li> <li class=" has-children"> <a href="https://www.ing.com/Sustainability/Climate-action.htm">Climate action</a> <ol class="sub-sub-nav-list"> <a href="https://www.ing.com/Sustainability/Climate-action.htm">Climate action</a> <div class="wrapper"> <li class=""> <a href="https://www.ing.com/Sustainability/Climate-action/Our-climate-approach.htm">Our climate approach</a> </li> <li class=""> <a href="https://www.ing.com/Sustainability/Climate-action/Terra-approach.htm">Terra approach</a> </li> <li class=""> <a href="https://www.ing.com/Sustainability/Climate-action/Climate-adaptation.htm">Climate adaptation</a> </li> <li class=""> <a href="https://www.ing.com/Sustainability/Climate-action/Potential-climate-case.htm">Potential climate case</a> </li> <li class=""> <a href="https://www.ing.com/Sustainability/Climate-action/Mogelijke-klimaatzaak.htm">Mogelijke klimaatzaak </a> </li> </div> </ol> </li> <li class=" has-children"> <a href="https://www.ing.com/Sustainability/Sustainable-business.htm">Sustainable business</a> <ol class="sub-sub-nav-list"> <a href="https://www.ing.com/Sustainability/Sustainable-business.htm">Sustainable business</a> <div class="wrapper"> <li class=""> <a href="https://www.ing.com/Sustainability/Sustainable-business/Financial-health.htm">Financial health</a> </li> <li class=""> <a href="https://www.ing.com/Sustainability/Sustainable-business/Nature.htm">Nature</a> </li> <li class=""> <a href="https://www.ing.com/Sustainability/Sustainable-business/Human-rights.htm">Human rights</a> </li> <li class=""> <a href="https://www.ing.com/Sustainability/Sustainable-business/Circular-economy.htm">Circular economy</a> </li> <li class=""> <a href="https://www.ing.com/Sustainability/Sustainable-business/Environmental-and-Social-Risk-ESR.htm">Environmental and Social Risk (ESR)</a> </li> </div> </ol> </li> <li class=" "> <a href="https://www.ing.com/Sustainability/Our-Stance.htm">Our Stance</a> </li> <li class=" has-children"> <a href="https://www.ing.com/Sustainability/Partnerships-and-collective-action.htm">Partnerships and collective action</a> <ol class="sub-sub-nav-list"> <a href="https://www.ing.com/Sustainability/Partnerships-and-collective-action.htm">Partnerships and collective action</a> <div class="wrapper"> <li class=""> <a href="https://www.ing.com/Sustainability/Partnerships-and-collective-action/How-we-engage.htm"> How we engage</a> </li> <li class=""> <a href="https://www.ing.com/Sustainability/Partnerships-and-collective-action/Sustainable-development-goals.htm">Sustainable development goals</a> </li> <li class=""> <a href="https://www.ing.com/Sustainability/Partnerships-and-collective-action/Equator-Principles.htm">Equator Principles</a> </li> <li class=""> <a href="https://www.ing.com/Sustainability/Partnerships-and-collective-action/Community-investment-.htm">Community investment  </a> </li> <li class=""> <a href="https://www.ing.com/Sustainability/Partnerships-and-collective-action/Stakeholder-engagement-and-dialogue.htm">Stakeholder engagement and dialogue</a> </li> </div> </ol> </li> <li class=" has-children"> <a href="https://www.ing.com/Sustainability/Performance-and-reporting.htm">Performance and reporting</a> <ol class="sub-sub-nav-list"> <a href="https://www.ing.com/Sustainability/Performance-and-reporting.htm">Performance and reporting</a> <div class="wrapper"> <li class=""> <a href="https://www.ing.com/Sustainability/Performance-and-reporting/Materiality.htm">Materiality</a> </li> <li class=""> <a href="https://www.ing.com/Sustainability/Performance-and-reporting/Ratings-2.htm">Ratings</a> </li> <li class=""> <a href="https://www.ing.com/Sustainability/Performance-and-reporting/Reporting.htm">Reporting</a> </li> <li class=""> <a href="https://www.ing.com/Sustainability/Performance-and-reporting/Governance.htm">Governance</a> </li> </div> </ol> </li> </ol> </li> <li class=" has-children"> <a href="https://www.ing.com/Investors.htm">Investors</a> <ol class="sub-nav-list"> <li class=" has-children"> <a href="https://www.ing.com/Investors/Share-information.htm">Share information</a> <ol class="sub-sub-nav-list"> <a href="https://www.ing.com/Investors/Share-information.htm">Share information</a> <div class="wrapper"> <li class=""> <a href="https://www.ing.com/Investors/Share-information/Dividend-and-distribution-policy.htm">Dividend and distribution policy</a> </li> <li class=""> <a href="https://www.ing.com/Investors/Share-information/Share-performance.htm">Share performance</a> </li> <li class=""> <a href="https://www.ing.com/Investors/Share-information/Investment-calculator.htm">Investment calculator</a> </li> <li class=""> <a href="https://www.ing.com/Investors/Share-information/Share-buyback-programme.htm">Share buyback programme</a> </li> </div> </ol> </li> <li class=" has-children"> <a href="https://www.ing.com/Investors/Financial-performance.htm">Financial performance</a> <ol class="sub-sub-nav-list"> <a href="https://www.ing.com/Investors/Financial-performance.htm">Financial performance</a> <div class="wrapper"> <li class=""> <a href="https://www.ing.com/Investors/Financial-performance/Quarterly-results.htm">Quarterly results</a> </li> <li class=""> <a href="https://www.ing.com/Investors/Financial-performance/Interim-accounts.htm"> Interim accounts</a> </li> <li class=""> <a href="https://www.ing.com/Investors/Financial-performance/Annual-reports.htm">Annual reports</a> </li> <li class=""> <a href="https://www.ing.com/Investors/Financial-performance/SEC-filings.htm">SEC filings</a> </li> </div> </ol> </li> <li class=" has-children"> <a href="https://www.ing.com/Investors/Presentations.htm">Presentations</a> <ol class="sub-sub-nav-list"> <a href="https://www.ing.com/Investors/Presentations.htm">Presentations</a> <div class="wrapper"> <li class=""> <a href="https://www.ing.com/Investors/Presentations/Quarterly-results-and-conference-presentations.htm">Quarterly results and conference presentations</a> </li> <li class=""> <a href="https://www.ing.com/Investors/Presentations/Capital-Markets-Day-presentations.htm">Capital Markets Day presentations</a> </li> <li class=""> <a href="https://www.ing.com/Investors/Presentations/Credit-update-presentations.htm">Credit update presentations</a> </li> <li class=""> <a href="https://www.ing.com/Investors/Presentations/ESG-presentation.htm">ESG presentation</a> </li> <li class=""> <a href="https://www.ing.com/Investors/Presentations/ING-investment-case.htm">ING investment case</a> </li> </div> </ol> </li> <li class=" has-children"> <a href="https://www.ing.com/Investors/Fixed-income-information.htm">Fixed income information</a> <ol class="sub-sub-nav-list"> <a href="https://www.ing.com/Investors/Fixed-income-information.htm">Fixed income information</a> <div class="wrapper"> <li class=""> <a href="http://www.ing.com/Investors/Fixed-income-information/Debt-securities-ING-Groep-N.V..htm">Debt securities ING Groep N.V.</a> </li> <li class=""> <a href="https://www.ing.com/Investors/Fixed-income-information/Debt-securities-ING-Bank-N.V..htm">Debt securities ING Bank N.V.</a> </li> <li class=""> <a href="https://www.ing.com/Investors/Fixed-income-information/Global-Green-Funding.htm">Global Green Funding</a> </li> <li class=""> <a href="https://www.ing.com/Investors/Fixed-income-information/Notice-about-eurobonds.htm">Notice about eurobonds</a> </li> </div> </ol> </li> <li class=" "> <a href="https://www.ing.com/Investors/Ratings.htm">Ratings</a> </li> <li class=" has-children"> <a href="https://www.ing.com/Investors/Shareholders-meeting.htm">Shareholders' meeting</a> <ol class="sub-sub-nav-list"> <a href="https://www.ing.com/Investors/Shareholders-meeting.htm">Shareholders' meeting</a> <div class="wrapper"> <li class=""> <a href="https://www.ing.com/Investors/Shareholders-meeting/Annual-general-meeting.htm">Annual general meeting</a> </li> <li class=""> <a href="https://www.ing.com/Investors/Shareholders-meeting/ADS-holders-page.htm">ADS holders page</a> </li> </div> </ol> </li> <li class=" "> <a href="https://www.ing.com/Investors/Calendar.htm">Calendar</a> </li> <li class=" "> <a href="https://www.ing.com/Investors/Analyst-coverage.htm">Analyst coverage</a> </li> <li class=" "> <a href="https://www.ing.com/Investors/Investor-relations-contacts.htm">Investor relations contacts</a> </li> </ol> </li> <li class=" has-children"> <a href="https://www.ing.com/Newsroom.htm">Newsroom</a> <ol class="sub-nav-list"> <li class=" "> <a href="https://www.ing.com/Investors/Financial-performance.htm">Financial results</a> </li> <li class=" "> <a href="https://www.ing.com/Newsroom/News.htm">News</a> </li> <li class=" "> <a href="https://www.ing.com/Newsroom/Media-relations-contacts.htm">Media relations contacts</a> </li> <li class=" "> <a href="https://www.ing.com/Newsroom/Calendar.htm">Calendar</a> </li> <li class=" "> <a href="https://www.ing.com/Newsroom/Media-kit.htm">Media kit</a> </li> <li class=" "> <a href="https://www.ing.com/Newsroom/Social-media.htm">Social media</a> </li> </ol> </li> <li class=" has-children"> <a href="https://www.ing.jobs/global/careers.htm">Careers</a> <ol class="sub-nav-list"> <li class=" "> <a href="https://www.ing.jobs/global/careers/job-opportunities.htm">Job opportunities</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/this-is-ing.htm">This is ING</a> </li> <li class=" has-children"> <a href="https://www.ing.jobs/global/careers/why-join.htm">Why join?</a> <ol class="sub-sub-nav-list"> <a href="https://www.ing.jobs/global/careers/why-join.htm">Why join?</a> <div class="wrapper"> <li class=" "> <a href="https://www.ing.jobs/global/careers/why-join/impact-on-customers.htm">Impact on customers</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/why-join/impact-on-planet.htm">Impact on planet</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/why-join/impact-on-financial-system.htm">Impact on financial system</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/why-join/our-orange-code.htm">Our Orange Code</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/why-join/freedom-to-be-yourself.htm">Freedom to be yourself</a> </li> </div> </ol> </li> <li class=" has-children"> <a href="https://www.ing.jobs/global/careers.htm">Where do you want to go?</a> <ol class="sub-sub-nav-list"> <a href="https://www.ing.jobs/global/careers.htm">Where do you want to go?</a> <div class="wrapper"> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/australia-2.htm">Australia</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/austria.htm">Austria</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/belgium-6.htm">Belgium</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/mainland-china.htm">Mainland China</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/czech-republic.htm">Czech Republic</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/france.htm">France</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/germany-7.htm">Germany</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/hong-kong-s.a.r..htm">Hong Kong S.A.R.</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/italy-1.htm">Italy</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/luxembourg.htm">Luxembourg</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/netherlands-7.htm">Netherlands</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/philippines.htm">Philippines</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/poland-7.htm">Poland</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/romania.htm">Romania</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/russia.htm">Russia</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/spain.htm">Spain</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/singapore-1.htm">Singapore</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/slovakia.htm">Slovakia</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/switzerland.htm">Switzerland</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/turkey-2.htm">Turkey</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/united-kingdom-1.htm">United Kingdom</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/location/usa.htm">USA</a> </li> </div> </ol> </li> <li class=" has-children"> <a href="https://www.ing.jobs/global/careers/international-talent-programme.htm">International Talent Programme</a> <ol class="sub-sub-nav-list"> <a href="https://www.ing.jobs/global/careers/international-talent-programme.htm">International Talent Programme</a> <div class="wrapper"> <li class=" has-children"> <a href="https://www.ing.jobs/global/careers/international-talent-programme.htm">Tracks</a> <ol class="sub-sub-sub-nav-list"> <li class=""> <a href="https://www.ing.jobs/global/careers/international-talent-programme/tracks/analytics.htm">Analytics</a> </li> <li class=""> <a href="https://www.ing.jobs/global/careers/international-talent-programme/tracks/finance.htm">Finance </a> </li> <li class=""> <a href="https://www.ing.jobs/global/careers/international-talent-programme/tracks/human-resources.htm">Human Resources </a> </li> <li class=""> <a href="https://www.ing.jobs/global/careers/international-talent-programme/tracks/tech.htm">Tech</a> </li> <li class=""> <a href="https://www.ing.jobs/global/careers/international-talent-programme/tracks/operations-change.htm">Operations & Change</a> </li> <li class=""> <a href="https://www.ing.jobs/global/careers/international-talent-programme/tracks/retail-banking.htm">Retail Banking</a> </li> <li class=""> <a href="https://www.ing.jobs/global/careers/international-talent-programme/tracks/risk.htm">Risk </a> </li> <li class=""> <a href="https://www.ing.jobs/global/careers/international-talent-programme/tracks/wholesale-banking.htm">Wholesale Banking</a> </li> <li class=""> <a href="https://www.ing.jobs/global/careers/international-talent-programme/tracks/business-banking.htm">Business Banking</a> </li> </ol> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/international-talent-programme/programme-overview.htm">Programme overview</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/international-talent-programme/selection-process.htm">Selection process</a> </li> <li class=" "> <a href="https://www.ing.jobs/global/careers/international-talent-programme/meet-our-trainees.htm">Meet our trainees</a> </li> </div> </ol> </li> <li class=" has-children"> <a href="https://www.ing.jobs/global/careers/ing-hubs.htm">ING Hubs</a> <ol class="sub-sub-nav-list"> <a href="https://www.ing.jobs/global/careers/ing-hubs.htm">ING Hubs</a> <div class="wrapper"> <li class=" "> <a href="https://www.ing.jobs/global/careers/ing-hubs.htm">Stories</a> </li> </div> </ol> </li> </ol> </li> <li class=" "> <a href="https://www.ing.com/ING-in-your-area.htm">ING in your area</a> </li> </ol> </nav>  </header>  <section class="main clearfix" id="main" role="main">  <div class="breadcrumbs"> <a href="https://www.ing.com/Home.htm"><i class="icon icon-home"></i></a><a href="https://www.ing.com/Sustainability.htm">Sustainability</a><span class="crumb">Our own operations</span> </div>  <article class="article-body calculate-reading-time"> <div class="article-wrapper"> <div class="content-article"> <h1>Our own operations</h1>  <div class="date-readspeaker"> <div> <span class="field"><span class="reading-time-value">...</span> min read</span> </div> </div>  <div> <h2 > Our own footprint </h2> <p >Climate change is an unparalleled challenge to our planet鈥檚 health and to the sustainability of societies and economies around the world.</p> <p >We aim to contribute to the global transition to a low-carbon, climate-resilient economy. This starts at home by managing our own environmental footprint through our operations and suppliers.<br /><br />We monitor and manage our climate impact, and we believe in being transparent about the climate impact of our operations. We invest in operational efficiency solutions and aim to source renewable electricity for the buildings over which we have management control, using purchase agreements and renewable energy certificates (RECs). We also integrate sustainability in our procurement processes in respect of our suppliers.<br /><br /><br />Our science-based targets help keep us on track, and our <a href="https://www.ing.com/Sustainability/Our-own-operations/Environmental-Programme.htm" class="normal" title="Environmental Programme" data-wm-linkcode="C02">Environmental Programme</a> aims to ensure that we meet those targets.<br /></p> <section class="generic-section"> <ul class=" " > <li class="">We aim to reduce our scope 1, 2, and scope 3 (business travel) emissions by 75% by year-end 2025 (base year 2014).<br><br> </li> <li class="">We aim to reduce our scope 1 and 2 CO<sub>2</sub>e emissions from our buildings and data centres by 90% by year-end 2030 (base year 2014. This target would put us on track to achieve the globally required 45% reduction by 2030.<br><br> </li> <li class="">Beyond 2030, we aim to reach net zero emissions in our buildings (rented and owned) by 2035, ahead of the 2050 global plan.<br><br> </li> <li class="">We aim to source 100% renewable electricity each year for all ING buildings over which we have management control worldwide, using RE100 technical criteria as a reference for reporting, (in 2023 we achieved more than 98%).<br><br> </li> <li class="">We prefer to procure green energy from local renewable projects: electricity supplied by energy sources that are naturally and continually replenished, such as wind, solar power, geothermal and hydropower.<br><br> </li> <li class="">We aim to reach 90% electric vehicles in leased vehicles globally by 2030. </li> </ul> </section></div> <div class="content-cards"> <div><div class="card-row"> <div class="stock-info card-item full-width"> <section class="generic-section"> <h3 > Related links </h3> <ul class=" arrow-link-list" > <li class=""><a href="https://www.ing.com/Sustainability/Our-own-operations/Environmental-Programme.htm" class="" ><i class="icon icon-arrow-right"></i>Environmental programme</a> </li> <li class=""><a href="https://www.ing.com/Sustainability/Our-own-operations/Diversity-inclusion-and-belonging.htm" class="" ><i class="icon icon-arrow-right"></i>Diversity & inclusion</a> </li> <li class=""><a href="https://www.ing.com/Sustainability/Our-own-operations/Working-with-suppliers.htm" class="" ><i class="icon icon-arrow-right"></i>Working with suppliers</a> </li> </ul> </section> </div> </div><p></p></div> </div>  <div class="social-sharing"> <h2>Share</h2> <div class="sharethis"> <a href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.ing.com%2FSustainability%2FOur-own-operations.htm%3Futm_medium%3Dsharebutton%26utm_source%3Dfacebook" class="share-link"><span class="icon icon-facebook"></span><span class="label"></span></a> <a href="https://twitter.com/intent/tweet?text=Our+own+operations&related=ING_news&url=https%3A%2F%2Fwww.ing.com%2FSustainability%2FOur-own-operations.htm%3Futm_medium%3Dsharebutton%26utm_source%3Dtwitter" class="share-link"><span class="icon icon-twitter"></span><span class="label">Twitter</span></a> <a href="http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.ing.com%2FSustainability%2FOur-own-operations.htm%3Futm_medium%3Dsharebutton%26utm_source%3Dlinkedin" class="share-link"><span class="icon icon-linkedin"></span><span class="label">LinkedIn</span></a> <a href="mailto:?subject=Our%20own%20operations&body=https%3A%2F%2Fwww.ing.com%2FSustainability%2FOur-own-operations.htm" class="share-link"><span class="icon icon-email"></span><span class="label">E-mail</span></a> <a href="whatsapp://send?text=https%3A%2F%2Fwww.ing.com%2FSustainability%2FOur-own-operations.htm%3Futm_medium%3Dsharebutton%26utm_source%3Dwhatsapp" class="share-link default-behaviour"><span class="icon icon-whatsapp"></span><span class="label">Whatsapp</span></a> </div> </div>  </div> <div class="content-article"> <div></div> </div> </div> </article> </section>  <footer class="global-footer" role="contentinfo"> <section class="column first"> <h1 class="footer-title">Go to</h1> <div> <section class="generic-section"> <ul class=" simple-list" > <li class=""><a href="https://www.ing.com/Contact-us.htm" class="normal" title="Do you have a question? Let us know!" data-wm-linkcode="C02">Contact us</a> </li> <li class=""><a href="https://www.ing.com/About-us/ING-at-a-glance.htm" class="normal" title="ING at a glance" data-wm-linkcode="C01">ING at a glance</a> </li> <li class=""><a href="https://www.ing.com/Investors/Financial-performance/Annual-reports.htm" class="normal" title="Annual reports" data-wm-linkcode="C05">Annual reports</a> </li> </ul> </section></div> </section> <section class="column second"> <h1 class="footer-title">Follow us</h1> <div> <section class="generic-section"> <ul class=" simple-list" > <li class=""><a href="http://www.linkedin.com/company/ing" class="normal" target="_blank" title="http://www.linkedin.com/company/ing" data-wm-linkcode="C03">LinkedIn</a> </li> <li class=""><a href="http://twitter.com/ing_news" class="normal" target="_blank" title="http://twitter.com/ing_news" data-wm-linkcode="C01">X</a> </li> <li class=""><a href="https://www.ing.com/Newsroom/Social-media.htm" class="normal" title="Social media" data-wm-linkcode="C07">ING on social media</a> </li> </ul> </section></div> </section> <section class="column last"> <h1 class="footer-title">Stay up to date</h1> <div> <section class="generic-section"> <ul class=" simple-list" > <li class=""><a href="https://www.ing.com/think" class="normal" target="_blank" title="https://www.ing.com/think" data-wm-linkcode="C05">ING Think</a> </li> <li class=""><a href="https://www.ing.com/Newsroom/News.htm" class="normal" title="News" data-wm-linkcode="C10">ING news</a> </li> <li class=""><a href="https://pr.globenewswire.com/NewsArchive/View/bXHiCXkp0sU5uJTE1OMpfg==" class="normal" target="_blank" title="https://pr.globenewswire.com/NewsArchive/View/bXHiCXkp0sU5uJTE1OMpfg==" data-wm-linkcode="C06">Subscribe to press releases</a> </li> </ul> </section></div> </section> <div class="lower-footer"> <ul class="pipe-list"> <li><a href="https://www.ing.com/Legal-information.htm">Legal information</a></li> <li><a href="https://www.ing.com/ING.com-security.htm">ING.com security</a></li> <li><a href="https://www.ing.com/Cookie-statement.htm">Cookie statement</a></li> <li><a href="https://www.ing.com/Privacy-statement.htm">Privacy statement</a></li> <li><a href="https://www.ing.com/Accessibility.htm">Accessibility</a></li> </ul> </div> </footer>  </div>  <div class="global-backtop"> <a href="#page" title="Go to the top of this page">Back to top</a> </div>  </div>  <div id="media-query-check"></div> <div class="overlay" id="overlay"> </div> <div class="cyort-overlay"> <div class="cyort-overlay-wrapper"> <div class="cyort-closebutton"><i class="icon icon-close"></i></div> <div class="cyort-wrapper"> <div class="download-header"> </div> <div class="download-wrapper"> </div> </div> <div class="download-buttons"> <a href="" class="text-button small small-orange download-button-pdf">Download PDF</a> <a href="" class="text-button small small-orange download-button-zip">Download ZIP</a> </div> </div> </div> <script src="/static/ingdotcompresentation/static/js/engine.min.js" defer></script> <script src="/static/ingdotcompresentation/static/js/highcharts.min.js" defer></script> <script src="/static/ingdotcompresentation/static/js/storytelling.js" defer></script> <script> (function() { this.bcHostname = 'ing.blueconic.net'; this.bcChannelIdentifier = 'en_US.' + document.location.hostname; var protocol = (("https:" == document.location.protocol) ? "https://" : "http://"); var bcScript = document.createElement('script');bcScript.async = true; bcScript.src = protocol + this.bcHostname + '/frontend/static/javascript/blueconic/blueconic.min.js'; (document.getElementsByTagName('head')[0] || document.getElementsByTagName('body')[0]).appendChild(bcScript); })(); </script> <script type="text/javascript" src="/static/ingformpresentation/js/formvalidationbindings.js"></script>  </body> </html>

CINXE.COM

Our own operations | ING