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src="https://www.worldcooperage.com/wp-content/uploads/2020/01/WC-Logo-Icon-200px.png" width="200" height="146" alt="Image" loading="lazy"></a></div><div class="x-bar-container e258-e11 m76-3 m76-5 m76-8 m76-a m76-c"><div class="x-anchor x-anchor-toggle has-graphic e258-e12 m76-j m76-s m76-u" tabindex="0" role="button" data-x-toggle="1" data-x-toggleable="e258-e12" data-x-toggle-overlay="1" aria-controls="e258-e12-modal" aria-expanded="false" aria-haspopup="true" aria-label="Toggle Modal Content"><div class="x-anchor-content"><span class="x-graphic" aria-hidden="true"><i class="x-icon x-graphic-child x-graphic-icon x-graphic-primary" aria-hidden="true" data-x-icon-l=""></i></span></div></div></div></div></div> </header> <div class="x-main full" role="main"> <article id="post-81" class="post-81 page type-page status-publish hentry no-post-thumbnail"> <div class="entry-content content"> <div id="cs-content" class="cs-content"><div class="x-section e81-e1 m29-0 m29-1"><div class="x-row e81-e2 m29-3 m29-4 m29-6 m29-7"><div class="x-row-inner"><div class="x-col e81-e3 m29-a m29-b"><span class="x-image x-hide-lg x-hide-md x-hide-xl e81-e4 m29-g"><img decoding="async" src="https://www.worldcooperage.com/wp-content/uploads/2019/10/Slider-Home-1240x900.jpg" width="1240" height="900" alt="Image" loading="lazy"></span><span class="x-image x-hide-sm x-hide-xs e81-e5 m29-g"><img decoding="async" src="https://www.worldcooperage.com/wp-content/uploads/2019/09/Slider-CraftingPartnerships-1920x600.jpg" width="1920" height="600" alt="Image" loading="lazy"></span></div></div></div></div><div class="x-section e81-e6 m29-0 m29-2"><div class="x-row x-container max width e81-e7 m29-3 m29-4 m29-6 m29-8"><div class="x-row-inner"><div class="x-col e81-e8 m29-a m29-c m29-d"><div class="x-text x-text-headline e81-e9 m29-h"><div class="x-text-content"><div class="x-text-content-text"><h1 class="x-text-content-text-primary">Frequently Asked Questions</h1></div></div></div></div></div></div><div class="x-row x-container max width e81-e10 m29-3 m29-5 m29-9"><div class="x-row-inner"><div class="x-col e81-e11 m29-a m29-b m29-c m29-e m29-f"><div class="x-acc e81-e12 m29-i m29-j" id="x-acc-e81-e12"><div class="e81-e13 x-acc-item"><button id="tab-e81-e13" class="x-acc-header" role="button" type="button" aria-expanded="false" aria-controls="panel-e81-e13" data-x-toggle="collapse" data-x-toggleable="e81-e13"><span class="x-acc-header-content"><span class="x-acc-header-indicator"><i class="x-icon" aria-hidden="true" data-x-icon-s=""></i></span><span class="x-acc-header-text">How much does it cost to ship a barrel? </span></span></button><div id="panel-e81-e13" role="region" aria-hidden="true" aria-labelledby="tab-e81-e13" data-x-toggleable="e81-e13" data-x-toggle-collapse="1" class="x-collapsed"><div class="x-acc-content"><p>Freight costs depend on delivery location and quantity of barrels. We’ll return a quote estimation to you within two business days.</p></div></div></div><div class="e81-e14 x-acc-item"><button id="tab-e81-e14" class="x-acc-header" role="button" type="button" aria-expanded="false" aria-controls="panel-e81-e14" data-x-toggle="collapse" data-x-toggleable="e81-e14"><span class="x-acc-header-content"><span class="x-acc-header-indicator"><i class="x-icon" aria-hidden="true" data-x-icon-s=""></i></span><span class="x-acc-header-text">How do I track my shipment? </span></span></button><div id="panel-e81-e14" role="region" aria-hidden="true" aria-labelledby="tab-e81-e14" data-x-toggleable="e81-e14" data-x-toggle-collapse="1" class="x-collapsed"><div class="x-acc-content">Once your order is placed, you’ll receive an order confirmation e-mail with an estimated ship date. You’ll need to reply to accept or decline the order. You will receive another notification once the barrels ship from the cooperage. The shipment notification will include a copy of your bill of lading and the trucking company’s contact information. For an updated status on your order at any time, please contact your account manager and reference your order number.</div></div></div><div class="e81-e15 x-acc-item"><button id="tab-e81-e15" class="x-acc-header" role="button" type="button" aria-expanded="false" aria-controls="panel-e81-e15" data-x-toggle="collapse" data-x-toggleable="e81-e15"><span class="x-acc-header-content"><span class="x-acc-header-indicator"><i class="x-icon" aria-hidden="true" data-x-icon-s=""></i></span><span class="x-acc-header-text">How much lead-time is necessary to order barrels? </span></span></button><div id="panel-e81-e15" role="region" aria-hidden="true" aria-labelledby="tab-e81-e15" data-x-toggleable="e81-e15" data-x-toggle-collapse="1" class="x-collapsed"><div class="x-acc-content"><p>Because our cooperage is domestic, cooperage lead-time on custom orders is relatively short. For custom barrels produced at our cooperage the lead time is 2-6 weeks, based on production and delivery schedule. Please <a href="/contact/team/">contact your account manager</a> to get current lead times for your particular order. For non-custom barrels shipping from our Napa warehouse inventory, orders will ship within one week.</p></div></div></div><div class="e81-e16 x-acc-item"><button id="tab-e81-e16" class="x-acc-header" role="button" type="button" aria-expanded="false" aria-controls="panel-e81-e16" data-x-toggle="collapse" data-x-toggleable="e81-e16"><span class="x-acc-header-content"><span class="x-acc-header-indicator"><i class="x-icon" aria-hidden="true" data-x-icon-s=""></i></span><span class="x-acc-header-text">What barrels are available for immediate delivery? </span></span></button><div id="panel-e81-e16" role="region" aria-hidden="true" aria-labelledby="tab-e81-e16" data-x-toggleable="e81-e16" data-x-toggle-collapse="1" class="x-collapsed"><div class="x-acc-content">A small inventory is available in our temperature/humidity controlled Napa warehouse. To review our current in-stock products, please call 707-255-5900. </div></div></div><div class="e81-e17 x-acc-item"><button id="tab-e81-e17" class="x-acc-header" role="button" type="button" aria-expanded="false" aria-controls="panel-e81-e17" data-x-toggle="collapse" data-x-toggleable="e81-e17"><span class="x-acc-header-content"><span class="x-acc-header-indicator"><i class="x-icon" aria-hidden="true" data-x-icon-s=""></i></span><span class="x-acc-header-text">Can we get our logo printed on the barrels? </span></span></button><div id="panel-e81-e17" role="region" aria-hidden="true" aria-labelledby="tab-e81-e17" data-x-toggleable="e81-e17" data-x-toggle-collapse="1" class="x-collapsed"><div class="x-acc-content">Yes. With a minimum order of ten barrels you may add a custom logo on the center of the barrel head (max size: 11” wide by 9” high.) Specifications: Black and white vector files are preferred (AI, EPS, PDF). Black and white JPEGs at 300 dpi and at least 2 MB in size are acceptable. Scanned images are not acceptable. </div></div></div><div class="e81-e18 x-acc-item"><button id="tab-e81-e18" class="x-acc-header" role="button" type="button" aria-expanded="false" aria-controls="panel-e81-e18" data-x-toggle="collapse" data-x-toggleable="e81-e18"><span class="x-acc-header-content"><span class="x-acc-header-indicator"><i class="x-icon" aria-hidden="true" data-x-icon-s=""></i></span><span class="x-acc-header-text">Where do you source your oak? </span></span></button><div id="panel-e81-e18" role="region" aria-hidden="true" aria-labelledby="tab-e81-e18" data-x-toggleable="e81-e18" data-x-toggle-collapse="1" class="x-collapsed"><div class="x-acc-content">For our American oak, we source from the Midwest, with the primary source in the Ozarks. The soil is rocky, and this results in tight grain. Our French oak comes from all of the major forests in France that provide cooperage oak, and these include the Vosges, Allier, Nevers, and Troncais. We use only tight grain, from healthy, straight trees.</div></div></div><div class="e81-e19 x-acc-item"><button id="tab-e81-e19" class="x-acc-header" role="button" type="button" aria-expanded="false" aria-controls="panel-e81-e19" data-x-toggle="collapse" data-x-toggleable="e81-e19"><span class="x-acc-header-content"><span class="x-acc-header-indicator"><i class="x-icon" aria-hidden="true" data-x-icon-s=""></i></span><span class="x-acc-header-text">Do you offer 36-month aged seasoned oak? </span></span></button><div id="panel-e81-e19" role="region" aria-hidden="true" aria-labelledby="tab-e81-e19" data-x-toggleable="e81-e19" data-x-toggle-collapse="1" class="x-collapsed"><div class="x-acc-content"><p>Yes, in limited quantities.<a href="/contact/team/"> Contact your account manager</a> for availability.</p></div></div></div><div class="e81-e20 x-acc-item"><button id="tab-e81-e20" class="x-acc-header" role="button" type="button" aria-expanded="false" aria-controls="panel-e81-e20" data-x-toggle="collapse" data-x-toggleable="e81-e20"><span class="x-acc-header-content"><span class="x-acc-header-indicator"><i class="x-icon" aria-hidden="true" data-x-icon-s=""></i></span><span class="x-acc-header-text">What are the terms of payment? </span></span></button><div id="panel-e81-e20" role="region" aria-hidden="true" aria-labelledby="tab-e81-e20" data-x-toggleable="e81-e20" data-x-toggle-collapse="1" class="x-collapsed"><div class="x-acc-content">First time orders and orders less than $2,000 require prepayment. We accept Visa, MasterCard, or check. Net 30 Terms may be established after completing a credit application.</div></div></div></div></div><div class="x-col e81-e21 m29-a m29-b m29-c m29-e"><div class="x-acc e81-e22 m29-i m29-k" id="x-acc-e81-e22"><div class="e81-e23 x-acc-item"><button id="tab-e81-e23" class="x-acc-header" role="button" type="button" aria-expanded="false" aria-controls="panel-e81-e23" data-x-toggle="collapse" data-x-toggleable="e81-e23"><span class="x-acc-header-content"><span class="x-acc-header-indicator"><i class="x-icon" aria-hidden="true" data-x-icon-s=""></i></span><span class="x-acc-header-text">What are your hours of operation? </span></span></button><div id="panel-e81-e23" role="region" aria-hidden="true" aria-labelledby="tab-e81-e23" data-x-toggleable="e81-e23" data-x-toggle-collapse="1" class="x-collapsed"><div class="x-acc-content"><p><strong>Cooperage</strong><br /> Monday - Friday, 8 a.m. - 4 p.m. CST</p> <p><strong>Napa Office</strong><br /> Monday - Friday, 8 a.m.- 4 p.m. PST</p></div></div></div><div class="e81-e24 x-acc-item"><button id="tab-e81-e24" class="x-acc-header" role="button" type="button" aria-expanded="false" aria-controls="panel-e81-e24" data-x-toggle="collapse" data-x-toggleable="e81-e24"><span class="x-acc-header-content"><span class="x-acc-header-indicator"><i class="x-icon" aria-hidden="true" data-x-icon-s=""></i></span><span class="x-acc-header-text">Who do I contact for barrel recommendations? </span></span></button><div id="panel-e81-e24" role="region" aria-hidden="true" aria-labelledby="tab-e81-e24" data-x-toggleable="e81-e24" data-x-toggle-collapse="1" class="x-collapsed"><div class="x-acc-content">Our website will provide you with many answers regarding barrel options. If you have further questions, please <a href="/contact/team">contact your account manager</a> or our Napa office at 707-255-5900. </div></div></div><div class="e81-e25 x-acc-item"><button id="tab-e81-e25" class="x-acc-header" role="button" type="button" aria-expanded="false" aria-controls="panel-e81-e25" data-x-toggle="collapse" data-x-toggleable="e81-e25"><span class="x-acc-header-content"><span class="x-acc-header-indicator"><i class="x-icon" aria-hidden="true" data-x-icon-s=""></i></span><span class="x-acc-header-text">Are Quantity Discounts Available?</span></span></button><div id="panel-e81-e25" role="region" aria-hidden="true" aria-labelledby="tab-e81-e25" data-x-toggleable="e81-e25" data-x-toggle-collapse="1" class="x-collapsed"><div class="x-acc-content">Quantity discounts are available at both 20+ and 200+ barrels. </div></div></div><div class="e81-e26 x-acc-item"><button id="tab-e81-e26" class="x-acc-header" role="button" type="button" aria-expanded="false" aria-controls="panel-e81-e26" data-x-toggle="collapse" data-x-toggleable="e81-e26"><span class="x-acc-header-content"><span class="x-acc-header-indicator"><i class="x-icon" aria-hidden="true" data-x-icon-s=""></i></span><span class="x-acc-header-text">How much is a barrel? </span></span></button><div id="panel-e81-e26" role="region" aria-hidden="true" aria-labelledby="tab-e81-e26" data-x-toggleable="e81-e26" data-x-toggle-collapse="1" class="x-collapsed"><div class="x-acc-content"><p>Please <a href="/contact/team">contact your account manager</a> for current pricing.</p></div></div></div><div class="e81-e27 x-acc-item"><button id="tab-e81-e27" class="x-acc-header" role="button" type="button" aria-expanded="false" aria-controls="panel-e81-e27" data-x-toggle="collapse" data-x-toggleable="e81-e27"><span class="x-acc-header-content"><span class="x-acc-header-indicator"><i class="x-icon" aria-hidden="true" data-x-icon-s=""></i></span><span class="x-acc-header-text">How do I care for my barrel?</span></span></button><div id="panel-e81-e27" role="region" aria-hidden="true" aria-labelledby="tab-e81-e27" data-x-toggleable="e81-e27" data-x-toggle-collapse="1" class="x-collapsed"><div class="x-acc-content"><p>See <a href="/barrel-care">Barrel Care Instructions</a></p> <p><i>Note: Follow the Barrel Care Instructions to properly prepare and maintain your barrel. It is extremely important to identify and report any problems with the barrel prior to filling the barrel with wine.</i></p></div></div></div><div class="e81-e28 x-acc-item"><button id="tab-e81-e28" class="x-acc-header" role="button" type="button" aria-expanded="false" aria-controls="panel-e81-e28" data-x-toggle="collapse" data-x-toggleable="e81-e28"><span class="x-acc-header-content"><span class="x-acc-header-indicator"><i class="x-icon" aria-hidden="true" data-x-icon-s=""></i></span><span class="x-acc-header-text">How small a quantity of barrels you will sell? </span></span></button><div id="panel-e81-e28" role="region" aria-hidden="true" aria-labelledby="tab-e81-e28" data-x-toggleable="e81-e28" data-x-toggle-collapse="1" class="x-collapsed"><div class="x-acc-content">We will fill orders for a single barrel. </div></div></div><div class="e81-e29 x-acc-item"><button id="tab-e81-e29" class="x-acc-header" role="button" type="button" aria-expanded="false" aria-controls="panel-e81-e29" data-x-toggle="collapse" data-x-toggleable="e81-e29"><span class="x-acc-header-content"><span class="x-acc-header-indicator"><i class="x-icon" aria-hidden="true" data-x-icon-s=""></i></span><span class="x-acc-header-text">What are the barrel dimensions? </span></span></button><div id="panel-e81-e29" role="region" aria-hidden="true" aria-labelledby="tab-e81-e29" data-x-toggleable="e81-e29" data-x-toggle-collapse="1" class="x-collapsed"><div class="x-acc-content"><p>See <a href="/barrel-dimensions/">Barrel Dimensions</a></p></div></div></div><div class="e81-e30 x-acc-item"><button id="tab-e81-e30" class="x-acc-header" role="button" type="button" aria-expanded="false" aria-controls="panel-e81-e30" data-x-toggle="collapse" data-x-toggleable="e81-e30"><span class="x-acc-header-content"><span class="x-acc-header-indicator"><i class="x-icon" aria-hidden="true" data-x-icon-s=""></i></span><span class="x-acc-header-text">Do you sell used wine barrels? </span></span></button><div id="panel-e81-e30" role="region" aria-hidden="true" aria-labelledby="tab-e81-e30" data-x-toggleable="e81-e30" data-x-toggle-collapse="1" class="x-collapsed"><div class="x-acc-content">No. Our barrels are new, and carefully crafted. For used barrels, we recommend checking the classifieds at winebusiness.com</div></div></div></div></div></div></div></div></div> </div> </article> </div> <footer class="x-colophon" role="contentinfo"> <div class="x-bar x-bar-footer x-bar-h x-bar-relative x-bar-outer-spacers x-hide-lg x-hide-md x-hide-xl e212-e1 m5w-0 m5w-1 m5w-2 m5w-3" data-x-bar="{"id":"e212-e1","region":"footer","height":"auto"}"><div class="e212-e1 x-bar-content"><div class="x-bar-container e212-e2 m5w-7 m5w-8 m5w-9 m5w-a m5w-b"><div class="x-text x-content e212-e3 m5w-i m5w-j m5w-k m5w-l m5w-m m5w-n m5w-o m5w-p m5w-q">Barrel Series</div><div class="x-text x-content e212-e4 m5w-i m5w-j m5w-o m5w-p m5w-r m5w-s m5w-t m5w-u"><p><a href="/barrel-series/traditional-series" style="color: #fff">Traditional</a><br /> <a href="/barrel-series/profile-series" style="color: #fff">Profile</a><br /> <a href="/barrel-series/infrared-series" style="color: #fff;">Infrared</a><br /> <a href="/barrel-series/fusion-series" 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