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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 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Elevate your support strategy today!" class="urlslab-seo-meta-tag"><meta property="og:description" content="Discover expert insights on AI integration in customer service with Daniel Pison at LiveAgent. Elevate your support strategy today!" class="urlslab-seo-meta-tag"><meta property="og:image:width" content="1366" class="urlslab-seo-meta-tag"><meta property="og:image:height" content="768" class="urlslab-seo-meta-tag"><meta property="og:image:type" content="image/jpeg" class="urlslab-seo-meta-tag"><meta name="twitter:title" content="Daniel Pison, Author at LiveAgent" class="urlslab-seo-meta-tag"><meta name="twitter:description" content="Discover expert insights on AI integration in customer service with Daniel Pison at LiveAgent. 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Elevate your support strategy today!" hreflang="hr">Proizvod</a> <ul class="sub-menu"> <li id="menu-item-357284" class="label-overview menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357284"><a href="#" title="Discover expert insights on AI integration in customer service with Daniel Pison at LiveAgent. Elevate your support strategy today!" hreflang="hr">Pregled</a> <ul class="sub-menu"> <li id="menu-item-970836" class="icn-menu-tour menu-item menu-item-type-custom menu-item-object-custom menu-item-970836"><svg class="icon icon-menu-tour"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-tour"></use></svg><a href="https://www.liveagent.hr/obilazak-2/" title="Upoznajte se s LiveAgent-om i otkrijte sve nevjerojatne alate i značajke u našoj višekanalnoj help desk aplikaciji. Isprobajte ga danas i poboljšajte svoju korisničku uslugu." hreflang="hr" onover-preload="1">Obilazak<div class="menu-item-description">Opći pregled LiveAgent-a</div></a> <div data-ytid="3zYfDwqNj0U" data-lightbox="youtube" class="Header__navigation__promo" style="" urlslab-lazy-bgimage="https://www.liveagent.hr/app/themes/liveagent/assets/images/tour_video.png"> <div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> <script> ( () => { const tourVideo = document.querySelector("li > .Header__navigation__promo"); if(tourVideo) { const parent = tourVideo.closest("li"); parent.insertAdjacentElement("afterend", tourVideo); } } )(); </script></li> </ul> </li> <li id="menu-item-357286" class="label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357286"><a href="#" title="Discover expert insights on AI integration in customer service with Daniel Pison at LiveAgent. Elevate your support strategy today!" hreflang="hr">Proizvod</a> <ul class="sub-menu"> <li id="menu-item-970837" class="icn-menu-help-desk menu-item menu-item-type-custom menu-item-object-custom menu-item-970837"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-help-desk"></use></svg><a href="https://www.liveagent.com/help-desk-software/" title="Explore a selection of the best help desk software on the market. Choose the ideal help desk software for your website and raise your customer service to the moon." hreflang="en-US" onover-preload="1">Help desk<div class="menu-item-description">Višekanalna platforma za korisničku podršku</div></a></li> <li id="menu-item-915730" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-915730"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-ticketing"></use></svg><a href="https://www.liveagent.hr/tiketing-softver/" title="Istražite izbor tiketing softvera koji su najčešće korišteni na tržištu. Izaberite idealni tiketing alat i podignite vašu korisničku uslugu u zvijezde." hreflang="hr" onover-preload="1">Ticketing<div class="menu-item-description">Napredni ticketing sustav</div></a></li> <li id="menu-item-357375" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-357375"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-live-chat"></use></svg><a href="https://www.liveagent.hr/live-chat-softver/" title="Otkrijte najboljih 15 live chat softvera za 2024. uz LiveAgent! Poboljšajte angažman korisnika i pretvorite posjetitelje u klijente uz naš brz i pouzdan chat. Isprobajte besplatno, bez kreditne kartice, i uživajte u vrhunskim značajkama za korisničku podršku." hreflang="hr" onover-preload="1">Live chat<div class="menu-item-description">Najbrži chat uživo na tržištu</div></a></li> </ul> </li> <li id="menu-item-357306" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357306"><a href="#" title="Discover expert insights on AI integration in customer service with Daniel Pison at LiveAgent. Elevate your support strategy today!" hreflang="hr">sub</a> <ul class="sub-menu"> <li id="menu-item-970838" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-970838"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#thumbsup"></use></svg><a href="https://www.liveagent.hr/softver-za-korisnicku-podrsku-na-drustvenim-mrezama/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="hr" onover-preload="1">Društveni mediji<div class="menu-item-description">Odgovorite svojim pratiteljima izravno iz LiveAgenta</div></a></li> <li id="menu-item-695149" class="icn-phone menu-item menu-item-type-custom menu-item-object-custom menu-item-695149"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#phone"></use></svg><a href="/softver-za-pozivni-centar/" title="Otkrijte vrhunski softver za pozivni centar s LiveAgentom bez troškova postavljanja i kreditne kartice. Uživajte u kristalno čistim zvukovima i naprednim značajkama, poput IVR-a i pametnog preusmjeravanja poziva. Isprobajte besplatno i unaprijedite korisničku podršku uz naš cloud-based sustav." hreflang="hr" onover-preload="1">Pozivni centar<div class="menu-item-description">Ugrađeni call centar softver</div></a></li> <li id="menu-item-970839" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-970839"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#lightbulb"></use></svg><a href="https://www.liveagent.hr/liveagent-softver-za-bazu-znanja/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="hr" onover-preload="1">Baza znanja<div class="menu-item-description">Pružite mogućnosti samoposluživanja</div></a></li> </ul> </li> <li id="menu-item-357287" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357287"><a href="#" title="Discover expert insights on AI integration in customer service with Daniel Pison at LiveAgent. Elevate your support strategy today!" hreflang="hr">Koristi se za</a> <ul class="sub-menu"> <li id="menu-item-357384" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-357384"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-business-solutions"></use></svg><a href="https://www.liveagent.hr/posao/" title="Liveagent je softver za pomoć koji se prilagođava potrebama različitih poslovnih modela. Liveagent može pomoći Vašoj tvrtki oko korisničke podrške. Započnite besplatno probno razdoblje od 14 dana. Nije potrebna kreditna kartica. Istražite kako LiveAgent odgovara Vašoj nišnoj agenciji. Edukacija i nevladine organizacije se oslanjaju na LiveAgent." hreflang="hr" onover-preload="1">Poslovna rješenja<div class="menu-item-description">Različita poduzeća, različita rješenja</div></a></li> <li id="menu-item-357374" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-357374"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#shop"></use></svg><a href="https://www.liveagent.hr/industrija/" title="LiveAgent je sposoban ispuniti zahtjeve više poslovnih sfera. Vidite kako LiveAgent može ispuniti vaše zahtjeve i poboljšati vašu korisničku podršku." hreflang="hr" onover-preload="1">Rješenja za industrije<div class="menu-item-description">Prilagodba LiveAgent-a za svaku industriju</div></a></li> <li id="menu-item-738565" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-738565"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-use-cases"></use></svg><a href="https://www.liveagent.hr/price-o-uspjehu/" title="Softver LiveAgent nudi mogućnosti za upravljanje emailovima, podršku, telefonsku podršku, pozivni centar i upravljanje pritužbama. Također nudi mogućnosti integracija, podršku i blog te izradu akademija i Predložaka. LiveAgent nudi i korisničku službu, VoIP partnerstvo i affiliate program. Sva prava pridržana © 2004-2023 Quality Unit, LLC." hreflang="hr" onover-preload="1">Slučajevi korištenja<div class="menu-item-description">Jedan proizvod, više scenarija korištenja</div></a></li> </ul> </li> <li id="menu-item-357288" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357288"><a href="#" title="Discover expert insights on AI integration in customer service with Daniel Pison at LiveAgent. Elevate your support strategy today!" hreflang="hr">Integracija</a> <ul class="sub-menu"> <li id="menu-item-357338" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-357338"><a href="/integracije/wordpress/" title="Podignite svoju korisničku podršku na višu razinu na vašim WordPress stranicama. WordPress integracija za LiveAgent vam omogćuje postavljanje chat gumba na vaše web stranice." hreflang="hr" onover-preload="1">WordPress</a></li> <li id="menu-item-357340" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-357340"><a href="/integracije/prestashop/" title="Otkrijte moć Prestashop-a, besplatnog eCommerce rješenja koje podržava više od 250.000 online trgovina globalno. Integrirajte ga s LiveAgent-ovim super brzim live chat widgetom za poboljšanu korisničku podršku i praćenje narudžbi. Izgradite svoju eCommerce stranicu uz jednostavne vodiče i uživajte u prednostima trenutne komunikacije i organizacije. Isprobajte besplatno i unaprijedite svoje poslovanje!" hreflang="hr" onover-preload="1">Prestashop</a></li> <li id="menu-item-357341" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-357341"><a href="/integracije/magento/" title="Integrirajte Magento 2 u LiveAgent i poboljšajte svoj tijek rada. Tiketi će pratiti tijek narudžbi klijenata i možete koristiti jednu platformu." hreflang="hr" onover-preload="1">Magento</a></li> <li id="menu-item-357345" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-357345"><a href="/integracije/shopify/" title="Ako želite da vas klijenti kontaktiraju brže, razmislite o Shopify integraciji za LiveAgent. Ova integracija vam omogućava postavljanje live chata na vašu e-trgovinu." hreflang="hr" onover-preload="1">Shopify</a></li> <li id="menu-item-357346" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-357346"><a href="/integracije/mailchimp/" title="Tiketing softver može biti puno korisniji s Mailchimp integracijom za LiveAgent. Mailchimp integracija vam omogućava upravljanje kontaktima iz vaše korisničke podrške." hreflang="hr" onover-preload="1">Mailchimp</a></li> <li id="menu-item-357350" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-357350"><a href="/integracije/pipedrive/" title="Upravljajte potencijalnim kupcima i ponudama učinkovito s PipeDrive-om integriranim u LiveAgent! Ovaj jednostavan CRM alat omogućuje praćenje komunikacija, automatizaciju tijeka rada i generiranje izvješća. Saznajte kako ova integracija olakšava prodajne procese i povećava produktivnost vašeg tima. Isprobajte besplatno i iskoristite sve prednosti povezivanja PipeDrive-a s LiveAgent-om!" hreflang="hr" onover-preload="1">Pipedrive</a></li> <li id="menu-item-357351" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-357351">Slack</li> <li id="menu-item-738566" class="button-more-integrations menu-item menu-item-type-post_type_archive menu-item-object-ms_integrations menu-item-738566"><a href="https://www.liveagent.hr/integracije/" title="Maksimizirajte korisničko iskustvo s LiveAgent integracijama i proširite funkcionalnosti vašeg podrškog softvera jednostavno i učinkovito!" hreflang="hr" onover-preload="1">Više integracija</a></li> </ul> </li> </ul> </li> <li id="menu-item-357290" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357290"><a href="#" title="Discover expert insights on AI integration in customer service with Daniel Pison at LiveAgent. Elevate your support strategy today!" hreflang="hr">Resursi</a> <ul class="sub-menu"> <li id="menu-item-357295" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357295"><a href="#" title="Discover expert insights on AI integration in customer service with Daniel Pison at LiveAgent. Elevate your support strategy today!" hreflang="hr">Naučite</a> <ul class="sub-menu"> <li id="menu-item-738567" class="icn-graduation menu-item menu-item-type-post_type_archive menu-item-object-ms_academy menu-item-738567"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#graduation"></use></svg><a href="https://www.liveagent.hr/akademija/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="hr" onover-preload="1">Akademija<div class="menu-item-description">Postanite stručnjak za korisničku podršku</div></a></li> <li id="menu-item-738568" class="icn-menu-templates menu-item menu-item-type-post_type_archive menu-item-object-ms_templates menu-item-738568"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-templates"></use></svg><a href="https://www.liveagent.hr/predlosci/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="hr" onover-preload="1">Predlošci<div class="menu-item-description">Prilagodljivi obrasci za svaku prigodu</div></a></li> <li id="menu-item-886776" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-886776"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-checklists"></use></svg><a href="/checklists/" title="Otkrijte raznolike kontrolne popise na LiveAgentu za organiziranje poslovnih procesa. Bez obzira trebate li pomoć u postavljanju društvenih medija, uključivanju SaaS klijenata, pokretanju podcasta ili dubinskoj analizi klijenata, naši popisi će vam olakšati posao i povećati učinkovitost. Idealno za timove korisničke službe, marketinške stručnjake i HR regrutere. Posjetite nas i unaprijedite svoj radni tijek!" hreflang="hr" onover-preload="1">Kontrolni popisi<div class="menu-item-description">Kako upravljati svojim procesom</div></a></li> </ul> </li> <li id="menu-item-357308" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357308"><a href="#" title="Discover expert insights on AI integration in customer service with Daniel Pison at LiveAgent. Elevate your support strategy today!" hreflang="hr">sub</a> <ul class="sub-menu"> <li id="menu-item-357324" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-357324"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#pencil"></use></svg><a href="/blog/" title="Otkrijte najnovije vijesti i savjete o korisničkoj podršci s fokusom na help desk softver i zadovoljstvo kupaca. Naučite kako izgraditi bazu vjernih klijenata i održati svoj tim produktivnim uz LiveAgent. Pridružite se našoj zajednici zadovoljnih korisnika i unaprijedite svoju korisničku podršku." hreflang="hr" onover-preload="1">Blog<div class="menu-item-description">Vijesti o korisničkoj podršci i LiveAgent-u</div></a></li> <li id="menu-item-738569" class="icn-menu-glossary menu-item menu-item-type-post_type_archive menu-item-object-ms_glossary menu-item-738569"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-glossary"></use></svg><a href="https://www.liveagent.hr/rjecnik-korisnicke-podrske/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="hr" onover-preload="1">Rječnik<div class="menu-item-description">Naučite terminologiju korisničke podrške</div></a></li> <li id="menu-item-738570" class="icn-menu-directory menu-item menu-item-type-post_type_archive menu-item-object-ms_directory menu-item-738570"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-directory"></use></svg><a href="https://www.liveagent.hr/direktorij/" title="Can't find the support contact information? Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="hr" onover-preload="1">Direktorij<div class="menu-item-description">Potpuna help desk lista kontakata</div></a></li> </ul> </li> <li id="menu-item-357309" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357309"><a href="#" title="Discover expert insights on AI integration in customer service with Daniel Pison at LiveAgent. Elevate your support strategy today!" hreflang="hr">sub</a> <ul class="sub-menu"> <li id="menu-item-357390" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-357390"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-typing-test"></use></svg><a href="https://www.liveagent.hr/test-tipkanja/" title="Testirajte svoju vještinu tipkanja s LiveAgent-ovim besplatnim testom tipkanja. Saznajte koliko brzo tipkate u roku od nekoliko minuta i besplatno vježbajte kako biste napredovali." hreflang="hr" onover-preload="1">Test tipkanja<div class="menu-item-description">Unaprijedite vašu brzinu tipkanja</div></a></li> <li id="menu-item-961718" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-961718"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-reviews"></use></svg><a href="https://www.liveagent.hr/reviews/" title="LiveAgent nudi softver za korisničku službu koji integrira brojne funkcionalnosti. Uz ovaj softver, korisnici mogu kreirati masovne aktivnosti za kontakte bez dodijeljenog prodajnog zastupnika. Dodatno, LiveAgent pruža podršku i niz alternativa te omogućuje prebacivanje podataka. Osim toga, ovdje su dostupni i tečajevi, predlošci, blog, rječnik, webinari i alat za procjenu troškova. Prodajni kontakti dostupni su putem telefona, društvenih mreža i e-pošte. Tvrtka također pruža portal za podršku, zapis izmjena i zahtjeve za prijedloge. LiveAgent posjeduje certifikate i nagrade te surađuje sa partnerima u području VoIP-a." hreflang="hr" onover-preload="1">Recenzije<div class="menu-item-description">Pogledajte recenzije značajki softvera.</div></a></li> <li id="menu-item-357312" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-357312"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portal za podršku<div class="menu-item-description">How-to članci i vodiči</div></a></li> </ul> </li> <li id="menu-item-357296" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357296"><a href="#" title="Discover expert insights on AI integration in customer service with Daniel Pison at LiveAgent. Elevate your support strategy today!" hreflang="hr">Poduzeće</a> <ul class="sub-menu"> <li id="menu-item-357364" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-357364"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#heart"></use></svg><a href="https://www.liveagent.hr/o-nama/o-liveagent-u/" title="LiveAgent je originalni softver korisničke podrške koji je razvila tvrtka Quality Unit. Osnivači su shvatili da je komunikacija s klijentima često neefikasna te su odlučili razviti supersposobni alat korisničke podrške s live chatom, tiketingom i drugim mogućnostima. Danas, LiveAgent služi preko 150 milijuna korisnika i preko 40.000 poduzeća diljem svijeta. Tvrtka teži tome da ponudi inovativan alat koji nastavlja evoluirati u skladu s potrebama klijenata, dok je misija da stvori funkcionalan, cjenovno prihvatljiv i koristan softver. Vizija tvrtke je da smjesti korisničku podršku u centar svakog posla te da odlična korisnička služba postane standardna praksa." hreflang="hr" onover-preload="1">O nama<div class="menu-item-description">Upoznajte tim iza proizvoda</div></a></li> <li id="menu-item-357382" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-357382"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#trophy"></use></svg><a href="https://www.liveagent.hr/nagrade/" title="Discover the award-winning capabilities of LiveAgent, a leading software solution recognized for excellence in customer support, live chat, and more. Benefit from 24/7 support, no setup fees, and a free month trial. Join prominent users like Forbes and Airbus in enhancing your customer service experience." hreflang="hr" onover-preload="1">Nagrade<div class="menu-item-description">Naše nagrade i uspjesi</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-738574" class="menu-item menu-item-type-post_type_archive menu-item-object-ms_features menu-item-738574"><a href="https://www.liveagent.hr/funkcionalnosti/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="hr" onover-preload="1">Funkcionalnosti</a></li> <li id="menu-item-803032" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803032"><a href="https://www.liveagent.hr/cjenik/" urlslab_href_old="/cijene/" title="LiveAgent nudi planove koji počinju od 15 $ po agentu mjesečno i uključuju tiketiranje putem e-pošte, značajku chata uživo, bazu znanja i još mnogo toga. Cijeli paket dostupan je za 69 $ po agentu mjesečno." hreflang="hr" onover-preload="1">Cijene</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/probni-period/" class="Button Button--full" title="Razmišljate o implementaciji LiveAgent-ovog help desk softvera? Popunite svoje detalje i započnite besplatno probno razdoblje. Kreditna kartica nije potrebna." hreflang="hr" onover-preload="1"> <span>Besplatna proba</span> </a> <a href="/prijava/" class="Button Button--login" title="Prijavite se u svoj LiveAgent na ovoj stranici. Prvo, napišite naziv kompanije i nastavite s korisničkim imenom i lozinkom za uspješnu prijavu." hreflang="hr" onover-preload="1"> <span>Prijava</span> <span class="tooltip">Prijava</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline" title="Želite li saznati više o LiveAgent-u? Zatražite besplatan demo kako bi saznali više o LiveAgent-u i kako vam može pomoći da uspijete." hreflang="hr" onover-preload="1"> <span>Demo</span> </a> <a href="/probni-period/" class="Button Button--full" title="Razmišljate o implementaciji LiveAgent-ovog help desk softvera? Popunite svoje detalje i započnite besplatno probno razdoblje. Kreditna kartica nije potrebna." hreflang="hr" onover-preload="1"> <span>Besplatna proba</span> </a> <a href="/prijava/" class="Button Button--login" title="Prijavite se u svoj LiveAgent na ovoj stranici. Prvo, napišite naziv kompanije i nastavite s korisničkim imenom i lozinkom za uspješnu prijavu." hreflang="hr" onover-preload="1"> <span>Prijava</span> <span class="tooltip">Prijava</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-hr" lang="hr"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Azia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Bliski istok</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/author/daniel-pison/" title="Author - Daniel Pison" hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/author/daniel-pison/" title="Discover expert insights from Daniel Pison on marketing, AI, and customer service strategies at LiveAgent. Visit now for more!" hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/author/daniel-pison/" title="Author - Daniel Pison" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/author/daniel-pison/" title="Author - Daniel Pison" hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/author/daniel-pison/" title="Discover the expertise of Daniel Pison, the marketing and communication strategist at LiveAgent. With a wealth of experience in managerial roles and AI integration into customer service, Daniel is a key figure in LiveAgent's success. Explore insightful articles on Gmail alternatives, open-source ticketing systems, and more. Join our community for excellent customer support solutions." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/author/daniel-pison/" title="Author - Daniel Pison" hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/author/daniel-pison/" title="Découvrez le parcours de Daniel Pison, expert en marketing et communication chez LiveAgent, et sa vision sur l'intégration de l'IA dans le service client. Plongez dans ses articles pour booster votre stratégie client." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/author/daniel-pison/" title="Author - Daniel Pison" hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </span> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/author/daniel-pison/" title="Discover insights from Daniel Pison, a marketing and communications expert at LiveAgent, specializing in AI integration in customer service. Explore his articles on enhancing customer support, CRM software, and emotional connection strategies. Join LiveAgent for top-notch customer service solutions." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/author/daniel-pison/" title="Discover the expertise of Daniel Pison, a marketing and communication strategist at LiveAgent and AI integration specialist for customer service. Dive into his insights and learn how to enhance your customer support strategies. Visit now for valuable knowledge and inspiration!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/" title="Puikus klientų aptarnavimas prasideda nuo pažangesnės aptarnavimo komandos programinės įrangos. Susipažinkite su LiveAgent privalumais ir pradėkite ja naudotis vos po keleto minučių." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/author/daniel-pison/" title="Discover the insights of Daniel Pison, marketing and communication strategist at LiveAgent. Explore his expertise in AI integration, customer service, and managerial roles. Learn more about the latest trends and tools in customer support, from VoIP systems to CRM software, and elevate your business with LiveAgent's solutions." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/author/daniel-pison/" title="Author - Daniel Pison" hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/" title="God kundeservice starter med bedre Help Desk-programvare. Se fordelene med LiveAgent og kom i gang med det på 5 minutter." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/author/daniel-pison/" title="Author - Daniel Pison" hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/author/daniel-pison/" title="Explore the insights of Daniel Pison, marketing expert and AI integration specialist at LiveAgent. Discover his strategies for enhancing customer service efficiency and delve into his articles on open-source ticketing systems, CRM programs, and more. Join the LiveAgent community today for a free trial and boost your customer support prowess!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/author/daniel-pison/" title="Explore Daniel Pison's expert insights on AI, marketing, and customer service strategies at LiveAgent. Join our happy client community!" hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/author/daniel-pison/" title="Discover expert insights on AI in customer service by Daniel Pison, LiveAgent's marketing strategist. Visit for innovative ideas!" hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/author/daniel-pison/" title="Author - Daniel Pison" hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Azia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/author/daniel-pison/" title="Author - Daniel Pison" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/author/daniel-pison/" title="Author - Daniel Pison" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/author/daniel-pison/" title="Discover insights from Daniel Pison, marketing strategist at LiveAgent, on AI integration in customer service. Visit now!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Bliski istok</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/author/daniel-pison/" title="Discover insights from marketing expert Daniel Pison on AI integration in customer service at LiveAgent. Visit for more details!" hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/author/daniel-pison/" title="Author - Daniel Pison" hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/author/daniel-pison/" title="Author - Daniel Pison" hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Kopirano!"> <link rel="stylesheet" id="pages/blog" type="text/css" media="all" href="https://www.liveagent.hr/app/themes/liveagent/assets/dist/pages/blog.min.css?ver=1.25.54"> <link rel="stylesheet" id="components/BlogTopPost" type="text/css" media="all" 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#fa9531}.SortingMenu__desc{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.SortingMenu__desc::before{width:1em;height:1em;content:"";display:block;margin-right:.5em;background:url(/app/themes/liveagent/assets/images/icon-sorting.svg) center center no-repeat;background-size:contain;-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}@media(hover:hover){.SortingMenu__title.active:hover::before{-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}</style> <div class="compact-header__placeholder"> <div class="compact-header compact-header--lvl-1 urlslab-skip-lazy"> <div class="compact-header__wrapper wrapper" itemscope itemtype="http://schema.org/Person"> <div class="compact-header__left">  <div class="breadcrumbs"><div class="breadcrumbs-inner"><ol itemscope itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemscope itemtype="https://schema.org/WebPage" itemprop="item" itemid="/" href="/" title="Odlična korisnička usluga počinje s boljim help desk softverom. Pogledajte prednosti LiveAgent-a i započnite s upotrebom za 5 minuta." hreflang="hr" onover-preload="1"><span itemprop="name">Author</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">Daniel Pison</span><meta itemprop="position" content="2"></li></ol></div></div>   <h1 itemprop="name" class="compact-header__title" id="h-daniel-pison">Daniel Pison</h1>   <div class="compact-header__text" itemprop="description">Daniel is responsible for the marketing and communication strategy at LiveAgent. He is a member of the inner product circle and company topmanagement. During his previous professional career, he held various managerial positions in the field of marketing and client communication. Daniel is one of the experts on AI and its integration into the customer service environment.</div>  <div class="compact-header__author__social"> <a href="" title="Daniel Pison's Web stranica" rel="noopener nofollow"> <svg> <use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#globe"></use> </svg> </a> <a href="https://www.linkedin.com/in/danielpison/" title="Daniel Pison's Linkedin" target="_blank" itemprop="sameAs" rel="noopener nofollow"> <svg> <use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-linkedin"></use> </svg> </a> </div> </div> <div class="compact-header__right">  <div class="compact-header__image"> <meta itemprop="image" content="https://secure.gravatar.com/avatar/93347e1115e00a672070bf07b5e381ac?s=360&r=g"> <picture><source srcset="https://www.liveagent.hr/wp/urlslab-download/330fb74341026add4a9869d1f3281d0b/93347e1115e00a672070bf07b5e381ac.png.webp" type="image/webp"></source><img fetchpriority="high" src="https://www.liveagent.hr/wp/urlslab-download/0fc7e7e1603b135f0ff0625653bcc6cd/93347e1115e00a672070bf07b5e381ac.png" alt="Daniel Pison" class="compact-header__img--author" urlslab-id="28"></picture> </div>  </div>   </div> </div> </div> <div class="blog__top__post"> </div> <div class="Blog__container wrapper"> <ul class="Blog__items"> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-827601 post type-post status-publish format-standard has-post-thumbnail hentry category-vijesti"> <a href="https://www.liveagent.hr/blog/vijesti/twitter-integracija-objava/" title="Objava o integraciji za Twitter" itemprop="url" hreflang="hr" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/07/laupdate525.png"> <picture><source data-srcset="https://www.liveagent.hr/wp/urlslab-download/9985dad6ac34be5cdd2de0a1b6b92394/laupdate525.png.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.hr/wp/urlslab-download/3a673dde4c21b4e93faf25a3d0034451/laupdate525.png" alt="Objava o integraciji za Twitter" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="29"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>Vijesti</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2023-05-02"> May 2, 2023 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-objava-o-integraciji-za-twitter"> Objava o integraciji za Twitter </h3> <p itemprop="abstract"> Twitter je nedavno ažurirao svoju strukturu monetizacije za pristup API v2, što je dovelo do povećanja cijene Enterprise varijacija na… <span class="learn-more"> Saznaj više <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-831072 post type-post status-publish format-standard has-post-thumbnail hentry category-vijesti category-blog"> <a href="https://www.liveagent.hr/blog/kako-liveagent-korisnicka-podrska-koristi-whatsapp/" title="Kako LiveAgent-ova korisnička podrška koristi WhatsApp" itemprop="url" hreflang="hr" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2022/07/sm_networks_whatsapp_video-1.jpg"> <picture><source data-srcset="https://www.liveagent.hr/wp/urlslab-download/1f0b9225d088bb9933f17cd65cda4974/sm_networks_whatsapp_video-1.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.hr/wp/urlslab-download/052171508904583e6cfcb00b169ce9b3/sm_networks_whatsapp_video-1.jpg" alt="Kako LiveAgent-ova korisnička podrška koristi WhatsApp" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="30"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>Vijesti</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2023-01-19"> January 19, 2023 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-kako-liveagent-ova-korisni-ka-podr-ka-koristi-whatsapp"> Kako LiveAgent-ova korisnička podrška koristi WhatsApp </h3> <p itemprop="abstract"> Aplikacije za trenutnu razmjenu poruka su u posljednje vrijeme vrlo popularne. WhatsApp je posebno iznimno popularan u području korisničke usluge… <span class="learn-more"> Saznaj više <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-415712 post type-post status-publish format-standard has-post-thumbnail hentry category-recenzije-softvera category-blog"> <a href="https://www.liveagent.hr/blog/najbolji-softveri-za-upravljanje-incidentima/" title="25 najboljih softvera za upravljanje incidentima" itemprop="url" hreflang="hr" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/08/Best-incident-management-software-1-1.svg"> <img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.hr/wp/urlslab-download/61f9f9d8ecb438e89e3eae63ed91a7fe/Best-incident-management-software-1-1.svg" alt="25 najboljih softvera za upravljanje incidentima" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="31"> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>Recenzije</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2021-08-10"> August 10, 2021 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-25-najboljih-softvera-za-upravljanje-incidentima"> 25 najboljih softvera za upravljanje incidentima </h3> <p itemprop="abstract"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.hr/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.54"> Većina nas radije ne bi priznala da se prekidi i incidenti događaju češće nego što bismo željeli, osobito u radnom… <span class="learn-more"> Saznaj više <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-427030 post type-post status-publish format-standard has-post-thumbnail hentry category-recenzije-softvera category-blog"> <a href="https://www.liveagent.hr/blog/najbolji-softver-za-povratne-informacije-kupaca/" title="25 najboljih softvera za povratne informacije kupaca" itemprop="url" hreflang="hr" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/11/25-best-customer-feedback-software.svg"> <img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.hr/wp/urlslab-download/4e2fdd08945f6c079194d68f8d3a6441/25-best-customer-feedback-software.svg" alt="25 najboljih softvera za povratne informacije kupaca" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="32"> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>Recenzije</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2021-07-23"> July 23, 2021 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-25-najboljih-softvera-za-povratne-informacije-kupaca"> 25 najboljih softvera za povratne informacije kupaca </h3> <p itemprop="abstract"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.hr/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.54"> U danima prije internet buma, tvrtke su slale obrasce za anketu putem emaila ili pošte kako bi provjerile zadovoljstvo kupaca… <span class="learn-more"> Saznaj više <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-415242 post type-post status-publish format-standard has-post-thumbnail hentry category-rast category-blog"> <a href="https://www.liveagent.hr/blog/email-bonton-sluzbe-za-korisnike/" title="E-mail bonton službe za korisnike" itemprop="url" hreflang="hr" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/07/customer-service-email-etiquette-2.jpg"> <picture><source data-srcset="https://www.liveagent.hr/wp/urlslab-download/d506b2f23fe0a0dbc2c2865371dd8535/customer-service-email-etiquette-2.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.hr/wp/urlslab-download/40f69f0b89b0ffb8ce4ff053d9447b85/customer-service-email-etiquette-2.jpg" alt="E-mail bonton službe za korisnike" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="33"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>Rast</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2021-07-22"> July 22, 2021 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-e-mail-bonton-slu-be-za-korisnike"> E-mail bonton službe za korisnike </h3> <p itemprop="abstract"> Sljedeći vodič će vam pomoći da poboljšate stopu zadržavanja kupaca i razinu prepoznatljivosti robne marke. <span class="learn-more"> Saznaj više <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-421739 post type-post status-publish format-standard has-post-thumbnail hentry category-recenzije-softvera category-blog"> <a href="https://www.liveagent.hr/blog/najbolji-forum-softver/" title="20 najboljih forum softvera" itemprop="url" hreflang="hr" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/11/The-20-best-forum-software.svg"> <img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.hr/wp/urlslab-download/19976debe9d93020794d05ad62c3674c/The-20-best-forum-software.svg" alt="20 najboljih forum softvera" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="34"> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>Recenzije</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2021-07-19"> July 19, 2021 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-20-najboljih-forum-softvera"> 20 najboljih forum softvera </h3> <p itemprop="abstract"> Forumi su stari koliko i sam internet. Međutim, postoji jedna stvar koja se promijenila. Više ih ne trebate graditi od… <span class="learn-more"> Saznaj više <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-419568 post type-post status-publish format-standard has-post-thumbnail hentry category-recenzije-softvera category-blog"> <a href="https://www.liveagent.hr/blog/najbolji-sustavi-email-podrske/" title="25 najboljih sustava za email podršku" itemprop="url" hreflang="hr" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/06/Best-email-support-systems.svg"> <img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.hr/wp/urlslab-download/5884f3988010701ee3d3ae8a0370c98a/Best-email-support-systems.svg" alt="25 najboljih sustava za email podršku" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="35"> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>Recenzije</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2021-06-15"> June 15, 2021 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-25-najboljih-sustava-za-email-podr-ku"> 25 najboljih sustava za email podršku </h3> <p itemprop="abstract"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.hr/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.54"> Email podrška je jedan od najčešće korištenih i najvažnijih kanala korisničke službe. Ona je fleksibilan i važan medij koji je… <span class="learn-more"> Saznaj više <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-417908 post type-post status-publish format-standard has-post-thumbnail hentry category-recenzije-softvera category-blog"> <a href="https://www.liveagent.hr/blog/najbolji-softver-klijentski-portal/" title="25 najboljih softvera za klijentski portal" itemprop="url" hreflang="hr" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/05/Best-client-portal-software.svg"> <img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.hr/wp/urlslab-download/bc7cc584fa43a6d16ff080c24ac8109c/Best-client-portal-software.svg" alt="25 najboljih softvera za klijentski portal" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="36"> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>Recenzije</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2021-05-27"> May 27, 2021 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-25-najboljih-softvera-za-klijentski-portal"> 25 najboljih softvera za klijentski portal </h3> <p itemprop="abstract"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.hr/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.54"> Ovo je 2021 i mi živimo u svijetu digitalnih tehnologija. Nikad nije bilo važnije da poduzeća usvoje osobniji, klijento-centrični pristup.… <span class="learn-more"> Saznaj više <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> <li itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting" class="Blog__item post-414882 post type-post status-publish format-standard has-post-thumbnail hentry category-recenzije-softvera category-blog"> <a href="https://www.liveagent.hr/blog/najbolji-softver-kontakt-centra/" title="Najbolji softver za kontakt centar" itemprop="url" hreflang="hr" onover-preload="1"> <div class="Blog__item__thumbnail"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2021/05/sergio-locatelli-G5MtVyjMa1c-unsplash.jpg"> <picture><source data-srcset="https://www.liveagent.hr/wp/urlslab-download/de3b38cc752669287a1667cc15e450dc/sergio-locatelli-G5MtVyjMa1c-unsplash.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img style="opacity: 0; transition: opacity .5s;" data-src="https://www.liveagent.hr/wp/urlslab-download/94d6b146034207761c1028117f1a9194/sergio-locatelli-G5MtVyjMa1c-unsplash.jpg" alt="Najbolji softver za kontakt centar" data-urlslabstyle="opacity: 0; transition: opacity 0.2s;" urlslab-lazy="yes" urlslab-id="37"></picture> </div> <div class="Blog__item__content"> <div class="Blog__item__meta"> <div class="Blog__item__meta__categories"> <span class="hidden">Categories:</span><span><span>Recenzije</span> <span>Blog</span></span> </div> <div class="Blog__item__meta__date"> <svg viewbox="0 0 11 12" xmlns="http://www.w3.org/2000/svg"> <path d="M8.556 5.4H2.444v1.2h6.112V5.4Zm1.222-4.2h-.611V0H7.944v1.2H3.056V0H1.833v1.2h-.61c-.68 0-1.217.54-1.217 1.2L0 10.8c0 .66.544 1.2 1.222 1.2h8.556C10.45 12 11 11.46 11 10.8V2.4c0-.66-.55-1.2-1.222-1.2Zm0 9.6H1.222V4.2h8.556v6.6Zm-3.056-3H2.444V9h4.278V7.8Z"></path> </svg> <span itemprop="datePublished" content="2021-05-12"> May 12, 2021 </span> </div> </div> <h3 class="Blog__item__title" itemprop="name" id="h-najbolji-softver-za-kontakt-centar"> Najbolji softver za kontakt centar </h3> <p itemprop="abstract"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.liveagent.hr/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.54"> Neka tehnološka rješenja moraju poremetiti određene procese u svim industrijama. Softver kontaktnog centra jedna je od rijetkih iznimki. Iako otvara… <span class="learn-more"> Saznaj više <svg width="15" height="13" xmlns="http://www.w3.org/2000/svg"> <path d="M8.514 0 7.37 1.146l4.525 4.542H0v1.625h11.895L7.37 11.854 8.514 13 15 6.5 8.514 0Z"></path> </svg> </span> </p> </div> </a> </li> </ul> <div class="Blog__items__loading invisible">Učitavanje<span>.</span><span>.</span><span>.</span></div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/probni-period/" class="Button Button--full" title="Razmišljate o implementaciji LiveAgent-ovog help desk softvera? Popunite svoje detalje i započnite besplatno probno razdoblje. 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transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"></picture> </div> </div> </section> <script> function showGoodHands() { const goodhands = document.querySelector('.GoodHands'); goodhands.classList.remove('hidden'); } window.addEventListener('load', () => { showGoodHands(); window.removeEventListener('load', showGoodHands); }); </script> <footer class="Footer urlslab-skip-keywords urlslab-skip-fragment" data-scrollsidebars="true" style="" urlslab-lazy-bgimage="https://www.liveagent.hr/app/themes/liveagent/assets/images/footer-bg.svg"> <div class="Footer__top"> <div class="wrapper"> <div class="Footer__top__row"> <div class="Footer__top__column"> <div class="nav_menu-19 widget_nav_menu"><div class="Footer__top__column__title Footer__top__column__title--image h5"><img alt="LiveAgent" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/logo_liveagent_light.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42">LiveAgent</div><div class="menu-footer-top-liveagent-croatian-container"><ul id="menu-footer-top-liveagent-croatian" class="menu"><li id="menu-item-932478"><a href="https://www.liveagent.hr/cjenik/" urlslab_href_old="/cijene/" title="LiveAgent nudi planove koji počinju od 15 $ po agentu mjesečno i uključuju tiketiranje putem e-pošte, značajku chata uživo, bazu znanja i još mnogo toga. Cijeli paket dostupan je za 69 $ po agentu mjesečno." hreflang="hr" onover-preload="1">Plaćanje</a></li> <li id="menu-item-743499"><a href="https://www.liveagent.hr/funkcionalnosti/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="hr" onover-preload="1">Funkcionalnosti</a></li> <li id="menu-item-743500"><a href="https://www.liveagent.hr/integracije/" title="Maksimizirajte korisničko iskustvo s LiveAgent integracijama i proširite funkcionalnosti vašeg podrškog softvera jednostavno i učinkovito!" hreflang="hr" onover-preload="1">Integracije</a></li> <li id="menu-item-400556"><a href="https://www.liveagent.hr/alternative/" title="Izvrsna korisnička usluga započinje usporedbom određenih help desk softvera. Isprobajte LiveAgent s 14-dnevnim besplatnim probnim razdobljem. Izgradite odnose i povećajte prodaju." hreflang="hr" onover-preload="1">Alternative</a></li> <li id="menu-item-818024"><a href="https://www.liveagent.hr/obilazak-2/" urlslab_href_old="/obilazak/" title="Upoznajte se s LiveAgent-om i otkrijte sve nevjerojatne alate i značajke u našoj višekanalnoj help desk aplikaciji. Isprobajte ga danas i poboljšajte svoju korisničku uslugu." hreflang="hr" onover-preload="1">Obilazak</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-21 widget_nav_menu"><div class="Footer__top__column__title h5">Podrška</div><div class="menu-footer-top-support-croatian-container"><ul id="menu-footer-top-support-croatian" class="menu"><li id="menu-item-400565"><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portal za podršku</a></li> <li id="menu-item-400569"><a href="https://www.liveagent.hr/migracija/" title="Migrirajte svoje podatke na LiveAgent jednostavno i bez stresa uz pomoć naših unaprijed napravljenih dodataka ili uz podršku naših tehničkih stručnjaka. Iskoristite besplatni probni period od 14 ili 30 dana i otkrijte sve prednosti našeg sveobuhvatnog softvera za korisničku podršku. Uživajte u briljantnoj službi za korisnike, značajnim uštedama i podršci na 43 jezika. 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Kontaktirajte nas i izravno ćemo vam se javiti s odgovorima." hreflang="hr" onover-preload="1">Zahtjev za prijedlog</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-22 widget_nav_menu"><div class="Footer__top__column__title h5">Poduzeće</div><div class="menu-footer-top-company-croatian-container"><ul id="menu-footer-top-company-croatian" class="menu"><li id="menu-item-453624"><a href="https://www.liveagent.hr/o-nama/o-liveagent-u/" title="LiveAgent je originalni softver korisničke podrške koji je razvila tvrtka Quality Unit. Osnivači su shvatili da je komunikacija s klijentima često neefikasna te su odlučili razviti supersposobni alat korisničke podrške s live chatom, tiketingom i drugim mogućnostima. Danas, LiveAgent služi preko 150 milijuna korisnika i preko 40.000 poduzeća diljem svijeta. Tvrtka teži tome da ponudi inovativan alat koji nastavlja evoluirati u skladu s potrebama klijenata, dok je misija da stvori funkcionalan, cjenovno prihvatljiv i koristan softver. Vizija tvrtke je da smjesti korisničku podršku u centar svakog posla te da odlična korisnička služba postane standardna praksa." hreflang="hr" onover-preload="1">O nama</a></li> <li id="menu-item-400492"><a href="https://www.liveagent.hr/nagrade/" title="Discover the award-winning capabilities of LiveAgent, a leading software solution recognized for excellence in customer support, live chat, and more. Benefit from 24/7 support, no setup fees, and a free month trial. Join prominent users like Forbes and Airbus in enhancing your customer service experience." hreflang="hr" onover-preload="1">Nagrade & certifikati</a></li> <li id="menu-item-743432"><a href="https://www.liveagent.hr/price-o-uspjehu/" title="Softver LiveAgent nudi mogućnosti za upravljanje emailovima, podršku, telefonsku podršku, pozivni centar i upravljanje pritužbama. Također nudi mogućnosti integracija, podršku i blog te izradu akademija i Predložaka. LiveAgent nudi i korisničku službu, VoIP partnerstvo i affiliate program. Sva prava pridržana © 2004-2023 Quality Unit, LLC." hreflang="hr" onover-preload="1">Recenzije korisnika</a></li> <li id="menu-item-400494"><a href="https://www.liveagent.hr/integracije/" urlslab_href_old="/integracije#voip-partneri/" title="Maksimizirajte korisničko iskustvo s LiveAgent integracijama i proširite funkcionalnosti vašeg podrškog softvera jednostavno i učinkovito!" hreflang="hr" onover-preload="1">VoIP partneri</a></li> <li id="menu-item-400497"><a href="https://www.liveagent.hr/affiliate-program/" title="Pridružite se LiveAgent-ovom affiliate programu i ostvarite izvješća o prodaji, prometu i izvedbi u stvarnom vremenu. Unaprijedite korisničku podršku uz naš višekanalni help desk softver. Počnite zarađivati već danas!" hreflang="hr" onover-preload="1">Affiliate program</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-23 widget_nav_menu"><div class="Footer__top__column__title h5">Naučite</div><div class="menu-footer-top-learn-croatian-container"><ul id="menu-footer-top-learn-croatian" class="menu"><li id="menu-item-400529"><a href="/blog/" title="Otkrijte najnovije vijesti i savjete o korisničkoj podršci s fokusom na help desk softver i zadovoljstvo kupaca. Naučite kako izgraditi bazu vjernih klijenata i održati svoj tim produktivnim uz LiveAgent. 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