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<!DOCTYPE html> <html dir="ltr" lang="en"> <head> <title>nic.ac - the .ac domain registry and network information centre - FAQ</title> <meta name="description" content="nic.ac - the .ac domain registry and network information centre - FAQ"> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="robots" content="index, follow"> <meta name="GOOGLEBOT" content="index, follow"> <link rel="shortcut icon" href="images/site/icb_nic/ac_favicon.ico" type="image/x-icon"> <link rel="icon" href="images/site/icb_nic/ac_favicon.ico" type="image/x-icon"> <link rel="stylesheet" type="text/css" href="css/micro-core.css.m.css?20201230045141" media="screen" title="style (screen)"> <noscript> <link rel="stylesheet" type="text/css" href="css/fonts/font-awesome-micro.css.m.css?20201230045141" media="screen" title="style (screen)"> </noscript> <script> var headScript2 = document.createElement('link'); 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} body > header > .complex .logo { flex-basis: 50%; } .logo .logo-img { display: block; background-image: url(images/site/icb_nic/ac_logo.png); background-repeat: no-repeat; background-size: 3em; height: 3em; } .main-nav .nav-menu-container a { color: #fff; font-size: 1rem; text-decoration: none; } main { background-color: #ebebeb; padding: 1.5em 0 2em; } .button.buy:not(.disabled), button.buy:not(.disabled) { background: rgb(230,62,63); background: -moz-linear-gradient(left, rgba(230,62,63,1) 0%, rgba(171,4,4,1) 100%); background: -webkit-linear-gradient(left, rgba(230,62,63,1) 0%,rgba(171,4,4,1) 100%); background: linear-gradient(to right, rgba(230,62,63,1) 0%,rgba(171,4,4,1) 100%); filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#e63e3f', endColorstr='#ab0404',GradientType=1 ); border: none; color: #fff; } @media only screen and (min-width: 66.063em) { body > header > section.complex .top-menu { flex-basis: 100%; } .main-nav nav { flex-basis: 80%; } .main-nav .nav-menu-container > ul { display: block; margin: 0; padding: 0; list-style-type: none; } .main-nav .nav-menu-container > ul > li { float: left; display: block; width: 25%; box-sizing: border-box; line-height: inherit; } .main-nav .nav-menu-container > ul > li > ul { list-style-type: none; margin: 0; padding: 0; } .main-nav .nav-menu-container > ul > li > ul > li { margin-bottom: 0.5rem; line-height: inherit; } .main-nav .nav-menu-container h3 { font-weight: bold; color: #fff; font-size: 1rem; margin-top: 0; margin-bottom: 0.5rem; line-height: inherit; } } </style>  <script async="" src="gtag/js.js?id=UA-102560287-2"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-102560287-2'); </script> </head> <body> <header class="clearfix"> <section class="complex"> <div class="row"> <div class="small-12 columns"> <div class="top-menu clearfix"> <ul class="icon-menu" style="display: none"> <li class="icon-menu_user" style="display: none"> <a id="menuitem-user" class="hide-show-trigger"> <i class="fa fa-user icon"></i> <span class="title hide-for-medium-down"> <span class="in show_when_logged_in">Welcome<br><span class="customer_name"></span></span>  </span> <i class="fa fa-angle-down opener hide-for-small"></i> </a> <div class="icon-menu-dropdown clearfix hide-show-content" id="menudrop-user" style="display: none;"> <div class="show_when_not_logged_in text-center"> <form method="post" action="https://my.nic.ac/?view_lang=en_US" id="loginHeaderLarge"> <input type="text" placeholder="Username" name="username" class="text-input" required=""> <input type="password" placeholder="Password" name="password" class="text-input" required=""> <div class="row collapse"> <div class="small-6 columns fake-padding-right"><button id="account-signin" type="submit" class="button brand stretch margin-bottom-1x heatd" value="Secure Login"><i class="fa fa-lock"></i> Sign In</button></div> <div class="small-6 columns fake-padding-left"><a href="dQBkAQAQAH1bAH8f_-He9Ilk1OrjGZrlsPOiX0nucR9H9OMsu2WsGs-lP2OJyIvJ9w7t2PnIKNOL6EQ0oq-UumRJYmQHMUMmhvf3MZ11uinWlu7ZvC/tF.html?view_lang=en_US&o=1" id="create_account" class="button secondary stretch smaller margin-bottom-1x">Create Account</a></div> </div> <a id="forgot-password" class="profile-link heatd" href="dQBkAQAQAFvi7nzlRaXA4yhXllvgpi58nJveaqiZWXci9dLUa9N66pdQSjLSBhY4t3vtJSvlgpuyHkduBMiFF1ymuuTpUzIr8iUYmHBDIR8DZ0y1vX/wZ.html?view_lang=en_US">Forgot your username or password?</a> </form> </div> <div class="show_when_logged_in text-center"> <p class="profile-text">You are securely logged in</p> <a id="account-manage" class="button brand stretch margin-bottom-1x heatd" href="login.html">Manage Account</a> <a id="account-logout" class="button secondary stretch heatd" href="login-1.html?logout">Log Out</a> </div> </div> </li> <li> <a id="menuitem-cart" onclick="cart_display()"><i class="fa fa-shopping-cart icon"></i></a> <div class="cart-dropdown clearfix" id="menudrop-cart" style="display: none;"> <a id="close-cart-bg" class="cart-close-bg heatd"></a> <div class="cart-container"> <div class="cart-header clearfix"> <div><a id="close-cart" class="cart-close heatd"><i class="fa fa-times"></i></a></div> <div><h3>My Cart</h3></div> <div> <a class="cart-checkout heatd" id="checkoutButtonSmall" href="cart/splash.html?view_lang=en_US"> <span>Checkout</span> <i class="fa fa-angle-right"></i> </a> </div> </div> <div class="cart-items"><div id="cart_container"><div class="cart-item"></div></div> <div class="price-message"><small>Total price includes addons. Changes can be made during checkout.</small></div> </div> <div class="cart-footer text-center"> <a class="button buy cart-checkout-big heatd" id="checkoutButton" href="cart/splash.html?view_lang=en_US">Proceed To Checkout</a> </div> </div> </div> </li> </ul> </div> <div class="main-nav"> <div class="header-container"> <a id="eilokg" class="nav-menu-icon"><i class="fa fa-bars"></i></a> <div class="logo"> <a id="4hcd5Q" href="index.htm"> <span class="logo-img"></span> </a> </div> <nav> <a id="close-menu-bg" class="menu-close-bg"></a> <div class="nav-menu-container"> <a id="-YmYmg" class="nav-menu-close"><i class="fa fa-times"></i></a> <ul> <li> <h3>nic.ac</h3> <ul> <li> <a id="8f4OTw" href="index.htm"> home </a> </li> </ul> </li> <li> <h3>domain names</h3> <ul> <li> <a id="F6RdBw" href="new.htm"> purchase domain </a> </li> <li> <a id="HxA2_A" href="whois-search.htm"> whois search </a> </li> <li> <a id="o6ZiNQ" href="services.htm"> services </a> </li> </ul> </li> <li> <h3>support</h3> <ul> <li> <a id="DiUsyw" href="faq.htm"> support center </a> </li> </ul> </li> <li> <h3>legal</h3> <ul> <li> <a id="Iq6sKQ" href="terms.htm"> terms & conditions </a> </li> <li> <a id="DIdttw" href="rules.htm"> allocation rules </a> </li> <li> <a id="MLikMQ" href="policy.htm"> policies </a> </li> </ul> </li> </ul> </div> </nav> </div> <div class="menu-helper"></div> </div> </div> </div> </section> </header> <main class="domain-faq"> <div class="extra-out"> <div class="extra-in"> <header> <div class="row"> <div class="small-12 columns"> <div> <h1>support center</h1> </div> </div> </div> </header> <section> <div class="row collapse"> <div class="small-12 columns"> <div class="decor"> <h2>.AC Registry Services FAQ</h2> <dl class="accordion" data-accordion=""> <dd class="accordion-navigation"> <a id="BShDKA" href="#panel1" class="faqlink" faq-nav="q1"> Who provides the Registry Services? </a> <div id="panel1" class="content" faq-nav="a1"> <p>Internet Computer Bureau Ltd<br> Greytown House<br> 221-227 High Street<br> Orpington, BR6 0NZ<br> United Kingdom<br> <a id="8AZ1gg" href="index-2.htm" rel="nofollow noopener" target="_blank">www.icb.co.uk</a><br> Company ID: 03226374<br> VAT ID: GB311515842</p> </div> </dd> <dd class="accordion-navigation"> <a id="TAXGsQ" href="#panel2" class="faqlink" faq-nav="q2"> Who is Internet Computer Bureau Ltd </a> <div id="panel2" class="content" faq-nav="a2"> <p>Internet Computer Bureau Ltd (ICB) is the country code top level domain manager and registry operator for the .IO, .AC, and .SH top level domains and is located in the United Kingdom.</p> </div> </dd> </dl> <style> .message { padding: 2em; border-radius: 1em; text-align:center; margin:2em 0; } .message > p { font-size: 1em; line-height: 1.5; } .message > p strong { font-size: 1.5em; line-height: 1.2; } .message a:hover { background-color: #aa0303; color: #fff; } @media only screen and (min-width: 44.063em) { .message { margin:2em 5em; } .message > p { font-size: 1.1em; } } @media only screen and (min-width: 66.063em) { .message { margin:2em 10em; } .message > p { font-size: 1.5em; } } </style> <div class="message"> <p><strong>Registrar services provided by <a href="https://name.com">Name.com</a>.</strong></p> <p>Please visit <a id="iHX-AQ" href="https://name.com" rel="noopener">www.name.com</a> to manage your account and purchase addition services. If you have any questions, please contact us at <a id="lBXjlA" href="https://www.name.com/contact">www.name.com/contact</a></p> </div> </div> </div> </div> </section> </div> </div> </main> <footer> <section> <div class="row collapse"> <div class="small-12 columns"> <p><strong>.ac domains are issued on a first come, first served basis.</strong></p> <p>Obtain your own .ac domain today!</p> <p> <a id="5q0Ghg" href="sitemap.htm"> sitemap </a> | <a id="iM4QFg" href="contact.htm"> contact </a> </p> <p>Registrar services powered by <a href="https://name.com" target="_blank">Name.com</a><br> 414 14th Street #200 Denver, Colorado 80202 </p> <p class="copyright">Copyright © 1997-2021 Internet Computer Bureau Ltd. All Rights Reserved.<br> Greytown House, 221-227 High Street, Orpington, BR6 0NZ, United Kingdom<br> VAT Number GB311515842</p> </div> </div> </section> </footer> <noscript> <link rel="stylesheet" property="stylesheet" href="css/micro-common.css.m.css?20201230045141"> <link rel="stylesheet" property="stylesheet" href="css/micro-other.css.m.css?20201230045141"> <link rel="stylesheet" property="stylesheet" href="css/nic-portal-custom.css.m.css?20201230045141"> </noscript> <script> var bodyScript1 = document.createElement('link'); bodyScript1.setAttribute("rel", "stylesheet"); bodyScript1.setAttribute("href","/css/micro-common.css.m.css?20201230045141"); bodyScript1.setAttribute("type","text/css"); var body1 = document.getElementsByTagName('head')[0]; body1.appendChild(bodyScript1); var bodyScript2 = document.createElement('link'); bodyScript2.setAttribute("rel", "stylesheet"); bodyScript2.setAttribute("href","/css/micro-other.css.m.css?20201230045141"); bodyScript2.setAttribute("type","text/css"); var body2 = document.getElementsByTagName('head')[0]; body2.appendChild(bodyScript2); var bodyScript3 = document.createElement('link'); bodyScript3.setAttribute("rel", "stylesheet"); bodyScript3.setAttribute("href","/css/nic-portal-custom.css.m.css?20201230045141"); bodyScript3.setAttribute("type","text/css"); var body3 = document.getElementsByTagName('head')[0]; body3.appendChild(bodyScript3); </script> <div class="cookiePolicy cookie-policy-new-1050" id="cookie-policy-new" style="display:none"> <div class="row text-holder cookieRow"> <div class="small-12 medium-9 large-10 columns"> This website uses cookies. 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We are undergoing system maintenance, please try again.", autoBannerEmptyMessage: "There are currently no domains available", }; function loadScript(url, callback) { var script = document.createElement("script"); script.type = "text/javascript"; script.async = true; if (script.readyState) { script.onreadystatechange = function () { if (script.readyState == "loaded" || script.readyState == "complete") { script.onreadystatechange = null; if (callback && typeof callback === "function") { callback(); } } }; } else { script.onload = function () { if (callback && typeof callback === "function") { callback(); } }; } script.src = url; (document.getElementsByTagName('head')[0] || document.getElementsByTagName('body')[0]).appendChild(script); } // How to use it loadScript("/js/vendor/jquery.js?20201230045036", function () { // jQuery was loaded loadScript("/js/micro-core.js?20201230045125"); loadScript("/js/default-search.js?20201230045140"); loadScript("/js/micro-common.js?20201230045137"); loadScript("/js/micro-foundation.js?20201230045137"); loadScript("/js/vendor/jquery.selectric.js?20201230045036"); window.addEventListener('load', function () { cartExtensionsJSON(); $(document).foundation(); var sld_ext = ''; uiCartActions.bindSubmitCart(); "undefined"==typeof loggedIn? $.cookie("isLogged","false"): ($.cookie("customerName",escapeHtmlSpecialChars(loginName)), $.cookie("isLogged",escapeHtmlSpecialChars(loggedIn))), $(document).ready(function(){checkUserStatus()}); }); }); </script> <noscript> <link rel="stylesheet" type="text/css" href="css/fonts/lato.css.m.css?20201230045141" media="screen" title="style (screen)"> <link rel="stylesheet" type="text/css" href="css/site/ac-nic.css.m.css?20201230045141" media="screen" title="style (screen)"> </noscript> <script> var overrideScript1 = document.createElement('link'); overrideScript1.setAttribute("rel", "stylesheet"); overrideScript1.setAttribute("href","/css/fonts/lato.css.m.css?20201230045141"); overrideScript1.setAttribute("type","text/css"); var over1 = document.getElementsByTagName('head')[0]; over1.appendChild(overrideScript1); var overrideScript2 = document.createElement('link'); overrideScript2.setAttribute("rel", "stylesheet"); overrideScript2.setAttribute("href","/css/site/ac-nic.css.m.css?20201230045141"); overrideScript2.setAttribute("type","text/css"); var over2 = document.getElementsByTagName('head')[0]; over2.appendChild(overrideScript2); var e = document.getElementById("search-input"); if (e){ e.setAttribute("placeholder", ""); e.setAttribute("placeholder", "get-your-domain.ac"); } </script> <script type="text/javascript" src="system-message.js?lang=en_US&vendor_id=1050" async="" defer=""></script> </body> </html>