Soutien : Déménagement

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class="bf-header__nav-main js-collapse-full-height"> <ul class="bf-megamenu d-flex list h-100"> <li class=" nav-item bf-megamenu__nav-item js-bf-megamenu__nav-item position-static font-weight-bold " > <button class="nav-link js-bf-megamenu__nav-link d-flex align-items-center h-100" type="button" id="menuDropdown1" aria-expanded="false" aria-label="Toggle navigation" > <span class="mb-0">internet</span> <span class="bf-icon size-xsmall color-primary d-none d-lg-block ml-1" role="presentation" > <svg role="img" xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24" data-version="1.16.0" > <path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" d="m6 10 6 6 6-6" /> </svg> </span> </button> <div class="bf-megamenu__panel js-bf-megamenu__panel" aria-labelledby="menuDropdown1" > <div class="bf-button-icon btn-close d-block m-2 m-md-4 m-lg-0 mr-lg-2 z-index-10 js-bf-megamenu__close"> <button type="button" class="bf-button-icon__inner" > <span class="bf-icon size-small color-primary" role="presentation" > <svg role="img" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" > <path fill-rule="evenodd" clip-rule="evenodd" d="M5.35355 4.64645C5.15829 4.45118 4.84171 4.45118 4.64645 4.64645C4.45118 4.84171 4.45118 5.15829 4.64645 5.35355L11.2929 12L4.64645 18.6464C4.45118 18.8417 4.45118 19.1583 4.64645 19.3536C4.84171 19.5488 5.15829 19.5488 5.35355 19.3536L12 12.7071L18.6464 19.3536C18.8417 19.5488 19.1583 19.5488 19.3536 19.3536C19.5488 19.1583 19.5488 18.8417 19.3536 18.6464L12.7071 12L19.3536 5.35355C19.5488 5.15829 19.5488 4.84171 19.3536 4.64645C19.1583 4.45118 18.8417 4.45118 18.6464 4.64645L12 11.2929L5.35355 4.64645Z" fill="currentColor" /> </svg> </span> </button> </div> <div class="p-3 py-md-4 px-md-5"> <div class="row"> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column " > <div class="mb-2"> <a href="/internet" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > L’Internet par Vidéotron </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/internet/forfaits-internet-illimite" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Forfaits Internet </a> </li> <li class="mb-2"> <a href="/internet/choisir-vitesse" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Quel forfait Internet choisir? </a> </li> <li class="mb-2"> <a href="/television/forfaits-sur-mesure" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Créez votre forfait </a> </li> <li class="mb-2"> <a href="/internet/forfaits-internet-illimite" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 text-danger font-weight-bold " rel="dofollow" tabindex="-1" > Rabais à vie : Internet 500 à 70 $ </a> </li> </ul> </div> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column font-weight-bold " > <div class="mb-2"> <a href="/helix" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > L’écosystème Helix </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/helix/equipements" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Notre technologie Helix </a> </li> <li class="mb-2"> <a href="/pourquoi-choisir-videotron" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Pourquoi choisir Vidéotron? </a> </li> <li class="mb-2"> <a href="/internet/test-vitesse" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Test de vitesse </a> </li> </ul> </div> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column " > <div class="mb-2"> <a href="/connexion" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > Déjà client - Connexion </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="https://moncompte.videotron.com/forfaits" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Modifier mon forfait Internet </a> </li> <li class="mb-2"> <a href="https://moncompte.videotron.com/equipment/add" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Ajouter un relais Wi-Fi </a> </li> <li class="mb-2"> <a href="/soutien/internet" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Soutien Internet </a> </li> </ul> </div> </div> <div class="d-none d-lg-block"> <hr class="my-4" /> <div class="row"> <div class="col-md-6 mb-3 mb-md-0"> <a href="/internet/forfaits-internet-illimite" class="link--no-decoration" rel="" tabindex="-1" > <div class=" d-flex flex-column flex-md-row align-items-center " > <div class="w-40 pr-md-4 w-100--mobile-only"> <picture class="img-lazy-load-container w-100 overflow-hidden bg-gray--1000 position-relative" > <img class="img-lazy-load-container__img" data-src="https://www.videotron.com/sites/default/files/styles/original/public/image/FIL-VCOM-SOLO-730x360-2309_4.webp?itok=q66FLI8S" alt="Internet 100 illimité 60$/mois" /> </picture> </div> <div class="w-50 w-100--mobile-only"> <span class="js-bf-dropdown-item-link font-weight-bold d-block mb-1"> Forfait Internet 500 illimité à 70 $/mois </span> <p class="small"> Obtenez la dose de puissance dont vous avez besoin pour toutes vos activités en ligne, sur un réseau Internet constitué des meilleures technologies. L’offre se termine bientôt. </p> </div> </div> </a> </div> </div> </div> </div> </div> </li> <li class=" nav-item bf-megamenu__nav-item js-bf-megamenu__nav-item position-static font-weight-bold " > <button class="nav-link js-bf-megamenu__nav-link d-flex align-items-center h-100" type="button" id="menuDropdown2" aria-expanded="false" aria-label="Toggle navigation" > <span class="mb-0">télé</span> <span class="bf-icon size-xsmall color-primary d-none d-lg-block ml-1" role="presentation" > <svg role="img" xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24" data-version="1.16.0" > <path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" d="m6 10 6 6 6-6" /> </svg> </span> </button> <div class="bf-megamenu__panel js-bf-megamenu__panel" aria-labelledby="menuDropdown2" > <div class="bf-button-icon btn-close d-block m-2 m-md-4 m-lg-0 mr-lg-2 z-index-10 js-bf-megamenu__close"> <button type="button" class="bf-button-icon__inner" > <span class="bf-icon size-small color-primary" role="presentation" > <svg role="img" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" > <path fill-rule="evenodd" clip-rule="evenodd" d="M5.35355 4.64645C5.15829 4.45118 4.84171 4.45118 4.64645 4.64645C4.45118 4.84171 4.45118 5.15829 4.64645 5.35355L11.2929 12L4.64645 18.6464C4.45118 18.8417 4.45118 19.1583 4.64645 19.3536C4.84171 19.5488 5.15829 19.5488 5.35355 19.3536L12 12.7071L18.6464 19.3536C18.8417 19.5488 19.1583 19.5488 19.3536 19.3536C19.5488 19.1583 19.5488 18.8417 19.3536 18.6464L12.7071 12L19.3536 5.35355C19.5488 5.15829 19.5488 4.84171 19.3536 4.64645C19.1583 4.45118 18.8417 4.45118 18.6464 4.64645L12 11.2929L5.35355 4.64645Z" fill="currentColor" /> </svg> </span> </button> </div> <div class="p-3 py-md-4 px-md-5"> <div class="row"> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column " > <div class="mb-2"> <a href="/television" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > La Télé par Vidéotron </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/television/forfaits-tele" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Forfaits Télé </a> </li> <li class="mb-2"> <a href="/television/forfaits-tele/appli-helix-tv" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Forfaits Appli Télé </a> </li> <li class="mb-2"> <a href="/television/forfaits-tele/sports" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Forfaits Sports </a> </li> <li class="mb-2"> <a href="/television/forfaits-sur-mesure" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Créez votre forfait </a> </li> <li class="mb-2"> <a href="/television/forfaits-tele/offres" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 text-danger font-weight-bold " rel="dofollow" tabindex="-1" > Télé 5 choix + Internet 100 à 100 $ </a> </li> <li class="mb-2"> <a href="/television/forfaits-tele/appli-helix-tv" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 text-danger font-weight-bold " rel="dofollow" tabindex="-1" > Appli Télé Sports + Internet 100 à 87 $ </a> </li> </ul> </div> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column font-weight-bold " > <div class="mb-2"> <a href="/helix" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > L’écosystème Helix </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/helix/equipements" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Notre technologie Helix </a> </li> <li class="mb-2"> <a href="/television/commande-vocale" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Notre commande vocale </a> </li> <li class="mb-2"> <a href="/television/chaines-tele" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Nos chaînes télé </a> </li> <li class="mb-2"> <a href="/divertissement/illico-plus" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > illico+ </a> </li> <li class="mb-2"> <a href="/pourquoi-choisir-videotron" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Pourquoi choisir Vidéotron? </a> </li> </ul> </div> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column " > <div class="mb-2"> <a href="/connexion" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > Déjà client - Connexion </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="https://moncompte.videotron.com/forfaits/choix-chaines" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Changer mes chaînes </a> </li> <li class="mb-2"> <a href="https://moncompte.videotron.com/forfaits" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Modifier mon forfait Télé </a> </li> <li class="mb-2"> <a href="/soutien/television" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Soutien Télé </a> </li> </ul> </div> </div> <div class="d-none d-lg-block"> <hr class="my-4" /> <div class="row"> <div class="col-md-6 mb-3 mb-md-0"> <a href="/television/forfaits-tele/offres" class="link--no-decoration" rel="" tabindex="-1" > <div class=" d-flex flex-column flex-md-row align-items-center " > <div class="w-40 pr-md-4 w-100--mobile-only"> <picture class="img-lazy-load-container w-100 overflow-hidden bg-gray--1000 position-relative" > <img class="img-lazy-load-container__img" data-src="https://www.videotron.com/sites/default/files/styles/original/public/image/FIL-VCOM-RELACHE-DUO-730x360-2502.webp?itok=ZFF9ULS9" alt="Ordinateur Tv empreinte wifi - fond bleu - 730x360" /> </picture> </div> <div class="w-50 w-100--mobile-only"> <span class="js-bf-dropdown-item-link font-weight-bold d-block mb-1"> Télé 5 choix + Internet 100 à 100 $ </span> <p class="small"> Du divertissement varié avec 5 choix de chaînes Populaires et un accès Internet performant pour répondre à vos besoins. </p> </div> </div> </a> </div> <div class="col-md-6 mb-3 mb-md-0"> <a href="/television/forfaits-tele/appli-helix-tv" class="link--no-decoration" rel="" tabindex="-1" > <div class=" d-flex flex-column flex-md-row align-items-center " > <div class="w-40 pr-md-4 w-100--mobile-only"> <picture class="img-lazy-load-container w-100 overflow-hidden bg-gray--1000 position-relative" > <img class="img-lazy-load-container__img" data-src="https://www.videotron.com/sites/default/files/styles/original/public/image/sports-branches-promo-730x360_3.webp?itok=9e-UlbX-" alt="sport appli tv 730-360" /> </picture> </div> <div class="w-50 w-100--mobile-only"> <span class="js-bf-dropdown-item-link font-weight-bold d-block mb-1"> Appli Télé 10 choix Sports + Internet 100 à 87 $ </span> <p class="small"> Les contenus de vos chaînes Sportives et Populaires préférées à regarder sur tous vos écrans, où que vous soyez, et un Wi-Fi illimité. </p> </div> </div> </a> </div> </div> </div> </div> </div> </li> <li class=" nav-item bf-megamenu__nav-item js-bf-megamenu__nav-item position-static font-weight-bold " > <button class="nav-link js-bf-megamenu__nav-link d-flex align-items-center h-100" type="button" id="menuDropdown3" aria-expanded="false" aria-label="Toggle navigation" > <span class="mb-0">mobilité</span> <span class="bf-icon size-xsmall color-primary d-none d-lg-block ml-1" role="presentation" > <svg role="img" xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24" data-version="1.16.0" > <path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" d="m6 10 6 6 6-6" /> </svg> </span> </button> <div class="bf-megamenu__panel js-bf-megamenu__panel" aria-labelledby="menuDropdown3" > <div class="bf-button-icon btn-close d-block m-2 m-md-4 m-lg-0 mr-lg-2 z-index-10 js-bf-megamenu__close"> <button type="button" class="bf-button-icon__inner" > <span class="bf-icon size-small color-primary" role="presentation" > <svg role="img" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" > <path fill-rule="evenodd" clip-rule="evenodd" d="M5.35355 4.64645C5.15829 4.45118 4.84171 4.45118 4.64645 4.64645C4.45118 4.84171 4.45118 5.15829 4.64645 5.35355L11.2929 12L4.64645 18.6464C4.45118 18.8417 4.45118 19.1583 4.64645 19.3536C4.84171 19.5488 5.15829 19.5488 5.35355 19.3536L12 12.7071L18.6464 19.3536C18.8417 19.5488 19.1583 19.5488 19.3536 19.3536C19.5488 19.1583 19.5488 18.8417 19.3536 18.6464L12.7071 12L19.3536 5.35355C19.5488 5.15829 19.5488 4.84171 19.3536 4.64645C19.1583 4.45118 18.8417 4.45118 18.6464 4.64645L12 11.2929L5.35355 4.64645Z" fill="currentColor" /> </svg> </span> </button> </div> <div class="p-3 py-md-4 px-md-5"> <div class="row"> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column font-weight-bold " > <div class="mb-2"> <a href="/mobilite" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > La Mobilité par Vidéotron </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/mobilite/forfaits-cellulaire" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Forfaits Mobile </a> </li> <li class="mb-2"> <a href="/mobilite/forfaits-cellulaire/apportez-votre-appareil" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Forfaits Conservez votre appareil </a> </li> <li class="mb-2"> <a href="/mobilite/voyage" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Forfaits et options Voyage </a> </li> <li class="mb-2"> <a href="/mobilite/magasiner-budget" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Créez votre duo forfait + téléphone </a> </li> <li class="mb-2"> <a href="/mobilite/forfaits-cellulaire/1-forfait-canada-international" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 text-danger font-weight-bold " rel="dofollow" tabindex="-1" > Forfait Canada-International 45 Go à 55 $/mois </a> </li> <li class="mb-2"> <a href="/mobilite/telephones-mobiles/apple/iphone-16e" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 text-danger font-weight-bold " rel="dofollow" tabindex="-1" > iPhone 16e à partir de 25 $/mois </a> </li> </ul> </div> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column font-weight-bold " > <div class="mb-2"> <a href="/mobilite/telephones-mobiles" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > Téléphones mobiles </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/mobilite/telephones-mobiles" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Toutes les marques </a> </li> <li class="mb-2"> <a href="/mobilite/telephones-mobiles/apple" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > • Apple </a> </li> <li class="mb-2"> <a href="/mobilite/telephones-mobiles/samsung" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > • Samsung </a> </li> <li class="mb-2"> <a href="/mobilite/telephones-mobiles/google" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > • Google </a> </li> <li class="mb-2"> <a href="/mobilite/cellulaires-usages" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Téléphones reconditionnés certifiés </a> </li> </ul> </div> <div class=" col-md-6 col-lg-3 mb-3 mb-lg-0 bf-megamenu__column font-weight-bold " > <div class="mb-2"> <a href="/connexion" class="js-bf-dropdown-item-link font-weight-bold" rel="" tabindex="-1" > Déjà client - Connexion </a> </div> <ul class="p-0 list-unstyled"> <li class="mb-2"> <a href="/mobilite/changer-telephone" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Changer mon téléphone </a> </li> <li class="mb-2"> <a href="/client/residentiel/blocs/gerer.action" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Ajouter un Bloc de données </a> </li> <li class="mb-2"> <a href="/mobilite/couverture-reseau-mobile" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Voir la couverture réseau </a> </li> <li class="mb-2"> <a href="/soutien/mobilite" class=" js-bf-dropdown-item-link d-block d-lg-inline py-1 py-lg-0 " rel="dofollow" tabindex="-1" > Soutien Mobilité </a> </li> </ul> </div> </div> <div class="d-none d-lg-block"> <hr class="my-4" /> <div class="row"> <div class="col-md-6 mb-3 mb-md-0"> <a href="/mobilite/forfaits-cellulaire/1-forfait-canada-international" class="link--no-decoration" rel="" tabindex="-1" > <div class=" d-flex flex-column flex-md-row align-items-center " > <div class="w-40 pr-md-4 w-100--mobile-only"> <picture class="img-lazy-load-container w-100 overflow-hidden bg-gray--1000 position-relative" > <img class="img-lazy-load-container__img" data-src="https://www.videotron.com/sites/default/files/styles/original/public/image/tmo-vcom-voyage-canint-730x360-2501-fr.webp?itok=NxvIkV3j" alt="45 Go a 55$ par mois" /> </picture> </div> <div class="w-50 w-100--mobile-only"> <span class="js-bf-dropdown-item-link font-weight-bold d-block mb-1"> Forfait Canada-International 45 Go à 55 $/mois </span> <p class="small"> Économisez 5 $/mois sur un forfait qui vous sert parfaitement au quotidien et qui inclut 100 destinations à travers le monde, offert seulement chez Vidéotron. </p> </div> </div> </a> </div> <div class="col-md-6 mb-3 mb-md-0"> <a href="/mobilite/telephones-mobiles/apple/iphone-16e" class="link--no-decoration" rel="" tabindex="-1" > <div class=" d-flex flex-column flex-md-row align-items-center " > <div class="w-40 pr-md-4 w-100--mobile-only"> <picture class="img-lazy-load-container w-100 overflow-hidden bg-gray--1000 position-relative" > <img class="img-lazy-load-container__img" data-src="https://www.videotron.com/sites/default/files/styles/original/public/image/iphone_16e_web_banner_pre-avail_megamenu_730x360_fr.webp?itok=I9C7sTyY" alt="iPhone 16e" /> </picture> </div> <div class="w-50 w-100--mobile-only"> <span class="js-bf-dropdown-item-link font-weight-bold d-block mb-1"> iPhone dernier cri. Prix inouï. </span> <p class="small"> Procurez-vous dès maintenant un iPhone 16e. Tout ce qu’on aime. À commencer par le prix. </p> </div> </div> </a> </div> </div> </div> </div> </div> </li> <li class=" nav-item bf-megamenu__nav-item js-bf-megamenu__nav-item position-static font-weight-bold d-flex align-items-center h-100 " > <a class="nav-link font-weight-bold d-flex align-items-center h-100" href="/promotions" rel="dofollow" > Promotions </a> </li> </ul> </div> <div class="bf-header__actions d-flex align-items-center justify-content-end w-100 h-100 pr-3"> <div class="d-flex d-lg-none align-items-center"> <div class="bf-button-icon"> <a href="/soutien" class="bf-button-icon__inner" > <span class="bf-icon size-small color-primary" role="presentation" > <svg role="img" xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24" > <path fill="currentColor" fill-rule="evenodd" d="M12 22c5.5228 0 10-4.4772 10-10 0-5.5229-4.4772-10-10-10C6.4771 2 2 6.4771 2 12c0 5.5228 4.4771 10 10 10Zm0 1c6.0751 0 11-4.9249 11-11S18.0751 1 12 1 1 5.9249 1 12s4.9249 11 11 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clip-rule="evenodd" d="M5.35355 4.64645C5.15829 4.45118 4.84171 4.45118 4.64645 4.64645C4.45118 4.84171 4.45118 5.15829 4.64645 5.35355L11.2929 12L4.64645 18.6464C4.45118 18.8417 4.45118 19.1583 4.64645 19.3536C4.84171 19.5488 5.15829 19.5488 5.35355 19.3536L12 12.7071L18.6464 19.3536C18.8417 19.5488 19.1583 19.5488 19.3536 19.3536C19.5488 19.1583 19.5488 18.8417 19.3536 18.6464L12.7071 12L19.3536 5.35355C19.5488 5.15829 19.5488 4.84171 19.3536 4.64645C19.1583 4.45118 18.8417 4.45118 18.6464 4.64645L12 11.2929L5.35355 4.64645Z" fill="currentColor" /> </svg> </span> </button> </div> </div> </div> </div> </nav> <div class="align-items-center justify-content-between w-100"> <div id="alg-hits" class="ais-Hits bf-color-bg-ground alg-hidden"></div> </div> </header> </div> </div> </div> </header>   <main class="videotron-ui__main-container position-relative z-index-1"> <div class="region region-highlighted"> <div id="block-dxpcoreheroblock" data-block-plugin-id="dxp_core_hero" 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Consultez nos marches à suivre pour gérer le déménagement de vos services de Vidéotron.</p></div></p> </div> </section> </div> <div class="container-fluid"> <div data-drupal-messages-fallback class="hidden"></div> </div> </div> <div class="" id="main">  <section id="content" class=""> <div class="content-wrapper "> <div id="content-area"> <div class="region region-content"> <div id="block-dxp-front-content" data-block-plugin-id="system_main_block" class="block block-system block-system-main-block"> <article class="entity--type-node node node--type-landing-page node--view-mode-full"> <div class="content"> <div data-theme="videotron" class="layout--onecol layout-container py-section"> <div class="container-fluid"> <div class="row" data-theme="videotron" class="layout--onecol layout-container py-section"> <div class="col-12 layout__region layout__region--content"> <div data-block-plugin-id="inline_block:rich_text_block" class="block block-layout-builder block-inline-blockrich-text-block" id=""> <div class="field field--name-body field--type-text-with-summary field--label-hidden field-rich-text-block"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field-rich-text-block field__item"><div class="field-rich-text-block"><div class="information-item mb-3 p-4 d-flex align-items-center"> <div class="flex-start"></div> <div class="information-body" id="9536cafa28aee0ef1fb3"> <p class="m-0"><a href="/soutien/demenagement/appel-changement-adresse">Ayez en main les renseignements requis et contactez-nous</a> le plus tôt possible (jusqu’à 90 jours avant votre déménagement) pour que votre changement d’adresse se déroule efficacement.</p> </div> </div> </div></div> </div> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--onecol layout-container py-section"> <div class="container-fluid"> <div class="row" data-theme="videotron" class="layout--onecol layout-container py-section"> <div class="col-12 layout__region 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renseignements nous fournir.</p></div></div> </div> <div class="col-md-6 offset-md-1"> <div class="field field--name-field-list-link field--type-link field--label-hidden"> <div class=" pt-1 pb-1 "> <a href="/soutien/demenagement/appel-changement-adresse" data-title="Voir comment faire mon changement d’adresse" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Voir comment faire mon changement d’adresse</span><span class="pseudo-icon--breaker">.</span></a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--onecol layout-container py-section"> <div class="container-fluid"> <div class="row" data-theme="videotron" class="layout--onecol layout-container py-section"> <div class="col-12 layout__region layout__region--content"> <div data-block-plugin-id="inline_block:content_arrow_list" class="block block-layout-builder block-inline-blockcontent-arrow-list" id=""> <div class="row d-flex"> <div class="col-md-5 mb-4 mb-md-0"> <div class="field field--name-field-link-list-description field--type-text-long field--label-hidden field__item"><div class="field-rich-text-block"><div id="debrancher-mes-equipements-avant-le-demenagement"><h2><img src="/sites/default/files/2023-05/Disconnecting.png" alt="Désinstallation" data-icon-desc-en="Uninstallation" data-icon-desc-fr="Désinstallation" data-icon-src-en="/sites/default/files/2023-05/Disconnecting.png" data-icon-src-fr="/sites/default/files/2023-05/Disconnecting.png" data-icon-media-uuid="526c3bcb-3ffd-4a55-bbda-54fec97f6a1b" class=" img-fluid"></h2><h2>Débrancher mes équipements avant le déménagement</h2><p>Consultez nos rubriques pour savoir comment débrancher vos équipements de façon sécuritaire avant de partir.</p></div></div></div> </div> <div class="col-md-6 offset-md-1"> <div class="field field--name-field-list-link field--type-link field--label-hidden"> <div class="border-bottom pt-1 pb-1 "> <a href="/soutien/demenagement/debrancher-equipements-helix" data-title="Débrancher mes équipements Helix" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Débrancher mes équipements Helix</span><span class="pseudo-icon--breaker">.</span></a> </div> <div class="border-bottom pt-1 pb-1 "> <a href="/soutien/demenagement/debrancher-internet-television" data-title="Débrancher mes équipements Internet résidentiel et illico Télé" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Débrancher mes équipements Internet résidentiel et illico Télé</span><span class="pseudo-icon--breaker">.</span></a> </div> <div class=" pt-1 pb-1 "> <a href="/soutien/demenagement/equipements-telephonie-residentielle" data-title="Débrancher mes équipements de Téléphonie résidentielle" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Débrancher mes équipements de Téléphonie résidentielle</span><span class="pseudo-icon--breaker">.</span></a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--onecol layout-container py-section"> <div class="container-fluid"> <div class="row" data-theme="videotron" class="layout--onecol layout-container py-section"> <div class="col-12 layout__region layout__region--content"> <div data-block-plugin-id="inline_block:content_arrow_list" class="block block-layout-builder block-inline-blockcontent-arrow-list" id=""> <div class="row d-flex"> <div class="col-md-5 mb-4 mb-md-0"> <div class="field field--name-field-link-list-description field--type-text-long field--label-hidden field__item"><div class="field-rich-text-block"><h2><img alt="Disponibilité des services" data-icon-desc-en="Availability of services" data-icon-desc-fr="Disponibilité des services" data-icon-media-uuid="2bc8bf4f-25a4-4aa9-b135-569d553f243f" data-icon-src-en="/sites/default/files/2023-05/availability-of-services.png" data-icon-src-fr="/sites/default/files/2023-05/availability-of-services.png" src="/sites/default/files/2023-05/availability-of-services.png" class=" img-fluid"></h2> <h2>Installer les équipements à mon nouveau domicile</h2> <p>Suivez nos guides pratiques pour faciliter l’installation de vos équipements ou la visite de notre technicien.</p></div></div> </div> <div class="col-md-6 offset-md-1"> <div class="field field--name-field-list-link field--type-link field--label-hidden"> <div class="border-bottom pt-1 pb-1 "> <a href="/soutien/installation/rendez-vous-raccordement" data-title="Auto-installation : se préparer au rendez-vous de raccordement" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Auto-installation : se préparer au rendez-vous de raccordement</span><span class="pseudo-icon--breaker">.</span></a> </div> <div class="border-bottom pt-1 pb-1 "> <a href="/soutien/installation/borne-helix-fi" data-title="Auto-installation : installer la borne Helix Fi" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Auto-installation : installer la borne Helix Fi</span><span class="pseudo-icon--breaker">.</span></a> </div> <div class="border-bottom pt-1 pb-1 "> <a href="/soutien/installation/terminal-helix-tv" data-title="Auto-installation : installer le terminal Helix TV" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Auto-installation : installer le terminal Helix TV</span><span class="pseudo-icon--breaker">.</span></a> </div> <div class=" pt-1 pb-1 "> <a href="/soutien/installation/technicien" data-title="Installation par un technicien : se préparer au rendez-vous d’installation" class="hover-translate pseudo-icon--arrow-right h4 font-weight-normal d-block mb-0 d-block pt-3 pb-3" ><span>Installation par un technicien : se préparer au rendez-vous d’installation</span><span class="pseudo-icon--breaker">.</span></a> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--onecol layout-container"> <div class="container-fluid"> <div class="row" data-theme="videotron" class="layout--onecol layout-container"> <div class="col-12 layout__region layout__region--content"> <div data-block-plugin-id="inline_block:good_to_know" class="block block-layout-builder block-inline-blockgood-to-know my-4" id="no-anchor-1303467126"> <div class="p-4 bf-good-to-know bf-good-to-know--bg-highlight" > <div class="mb-2 mb-md-0 mr-4"> <span class="bf-icon size-large color-primary" role="presentation" > <svg role="img" width="72" height="72" viewBox="0 0 72 72" fill="none" xmlns="http://www.w3.org/2000/svg" > <path d="M38.3533 50.0696C36.8512 50.0696 36.9513 49.2685 36.9513 48.4674C36.9513 45.7636 37.5522 43.0598 38.7538 40.5564C38.854 40.2559 39.2545 39.555 38.9541 39.4548C38.3533 39.555 37.8526 39.8554 37.452 40.2559C35.9499 41.3575 35.249 41.2573 33.9472 40.2559L32.8456 39.4548C32.6453 39.4548 32.4451 39.555 32.4451 39.7553C32.4451 39.8554 32.4451 39.8554 32.4451 39.9555C33.5466 42.3589 34.1474 44.9625 34.2476 47.5661C34.2476 47.9667 34.2476 48.3672 34.2476 48.7678C34.2476 49.3686 33.6467 49.8693 33.0459 49.8693H32.9458" stroke="currentColor" stroke-linecap="round" stroke-linejoin="bevel" /> <path d="M18.8261 45.1627L13.0181 49.7691" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M20.2281 17.8248L14.1196 13.5188" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M51.071 17.5244L56.9793 12.918" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M35.95 12.7177V5.30737" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M15.4214 31.6439H8.21143" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M63.9888 31.6439H56.7788" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M52.7734 45.1627L58.5815 49.7691" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M29.0403 59.2823L42.8595 55.8776" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M29.8416 62.7872L42.9598 59.5828" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M31.4436 64.8902C32.2447 65.8916 33.3462 66.5925 34.6481 66.893H37.3518C38.5535 66.5925 39.655 65.8916 40.356 64.79" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M28.6398 51.772C28.2392 48.3672 26.4367 45.6635 24.2336 43.16C16.3227 34.2476 20.7288 20.0279 32.1446 17.224C42.1585 14.8206 51.6718 22.3311 51.6718 32.9458C51.872 37.2518 49.8693 41.0571 46.6648 44.2615C44.8623 45.9639 43.7608 48.2671 43.5605 50.6704C43.5605 51.4715 42.9597 52.0724 42.2587 52.1725C38.2531 53.1739 34.1474 54.1753 30.1419 55.2768" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> </svg> </span> </div> <div> <p class="mb-0"> <strong> La Communauté vous prête main-forte </strong> </p> <div> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="field-rich-text-block"><p>Faites de votre grand jour un succès sur toute la ligne en consultant nos <a href="https://forum.videotron.com/blog/leblogue/10-astuces-pour-un-déménagement-réussi/33539" target="_blank" rel=" noopener">10 astuces pour un déménagement réussi</a>!</p></div></div> </div> </div> </div> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--onecol layout-container py-section"> <div class="container-fluid"> <div class="row" data-theme="videotron" class="layout--onecol layout-container py-section"> <div class="col-12 layout__region layout__region--content"> <div data-block-plugin-id="inline_block:accordion_block" class="block block-layout-builder block-inline-blockaccordion-block" id=""> <div class="" > <div class="mb-4" data-animate-row=""> <h2 class="mb-0" data-animate>Questions fréquentes sur le déménagement</h2> </div> <div id="acc-" class="accordion-rounded" data-animate> <div class="card accordion-item--arrow-down js-scroll-coercion-fix border-bottom--0" data-gtm= data-animate> <button class="vui--style-reset p-0 color--dark" data-toggle="collapse" data-target="#collapsequestion19786-0" aria-expanded="false" aria-controls="collapsequestion19786-0" > <div class="card-header border-0 d-flex justify-content-between align-items-center bg--none" id="headingquestion19786-0"> <h3 class="m-0 py-1 text-left lh-3 font-weight-normal">Comment puis-je effectuer mon changement d’adresse?</h3> <i class="icon icon-arrow-to-bottom border-color--dark ml-3 p-1"></i> </div> </button> <div id="collapsequestion19786-0" class="collapse " aria-labelledby="headingquestion19786-0" data-parent="#acc-" > <div class="card-body pt-0 pb-2"> <p><div class="field-rich-text-block"><p>Communiquez avec notre <a href="/nous-joindre#tab-block-14081-driver-1266">Service à la clientèle</a> par clavardage ou par téléphone jusqu’à 90 jours avant la date de votre déménagement pour nous aviser du changement et nous donner votre nouvelle adresse. Vous serez ainsi assuré d’avoir vos équipements à temps ou de pouvoir planifier un rendez-vous d’installation, si nécessaire.</p></div></p> </div> </div> </div> <div class="card accordion-item--arrow-down js-scroll-coercion-fix border-bottom--0" data-gtm= data-animate> <button class="vui--style-reset p-0 color--dark" data-toggle="collapse" data-target="#collapsequestion19786-1" aria-expanded="false" aria-controls="collapsequestion19786-1" > <div class="card-header border-0 d-flex justify-content-between align-items-center bg--none" id="headingquestion19786-1"> <h3 class="m-0 py-1 text-left lh-3 font-weight-normal">Comment déménager et installer mes équipements?</h3> <i class="icon icon-arrow-to-bottom border-color--dark ml-3 p-1"></i> </div> </button> <div id="collapsequestion19786-1" class="collapse " aria-labelledby="headingquestion19786-1" data-parent="#acc-" > <div class="card-body pt-0 pb-2"> <p><div class="field-rich-text-block"><p>Transportez tous vos équipements dans leur boîte d’origine ou de façon sécuritaire : modem, borne, routeur, terminal, décodeur, télécommande, relais, amplificateurs, etc. </p> <p>Si vous êtes un client Helix, vous pouvez choisir d’<a href="/soutien/installation">installer vous-même vos équipements</a>. Selon votre situation, un rendez-vous de raccordement préalable à l’auto-installation sera peut-être nécessaire. Vous pouvez également choisir l’installation Helix par un technicien. </p> <p>Si vous êtes abonné aux autres services de Vidéotron, prenez un rendez-vous avec un technicien pour l’installation à votre nouveau domicile.  </p></div></p> </div> </div> </div> <div class="card accordion-item--arrow-down js-scroll-coercion-fix border-bottom--0" data-gtm= data-animate> <button class="vui--style-reset p-0 color--dark" data-toggle="collapse" data-target="#collapsequestion19786-2" aria-expanded="false" aria-controls="collapsequestion19786-2" > <div class="card-header border-0 d-flex justify-content-between align-items-center bg--none" id="headingquestion19786-2"> <h3 class="m-0 py-1 text-left lh-3 font-weight-normal">Je n’étais pas à la maison lorsque le technicien est passé. Comment replanifier un rendez-vous?</h3> <i class="icon icon-arrow-to-bottom border-color--dark ml-3 p-1"></i> </div> </button> <div id="collapsequestion19786-2" class="collapse " aria-labelledby="headingquestion19786-2" data-parent="#acc-" > <div class="card-body pt-0 pb-2"> <p><div class="field-rich-text-block"><p><a href="/nous-joindre">Contactez-nous</a> dès que possible pour planifier un nouveau rendez-vous.</p></div></p> </div> </div> </div> <div class="card accordion-item--arrow-down js-scroll-coercion-fix border-bottom--0" data-gtm= data-animate> <button class="vui--style-reset p-0 color--dark" data-toggle="collapse" data-target="#collapsequestion19786-3" aria-expanded="false" aria-controls="collapsequestion19786-3" > <div class="card-header border-0 d-flex justify-content-between align-items-center bg--none" id="headingquestion19786-3"> <h3 class="m-0 py-1 text-left lh-3 font-weight-normal">Dois-je être présent durant le débranchement de mes services à mon ancien domicile? </h3> <i class="icon icon-arrow-to-bottom border-color--dark ml-3 p-1"></i> </div> </button> <div id="collapsequestion19786-3" class="collapse " aria-labelledby="headingquestion19786-3" data-parent="#acc-" > <div class="card-body pt-0 pb-2"> <p><div class="field-rich-text-block"><p>Non. Votre présence n’est pas requise, vous n’avez qu’à emporter vos équipements à votre nouveau domicile. C’est notre technicien qui débranchera vos services à votre ancienne demeure.</p></div></p> </div> </div> </div> <div class="card accordion-item--arrow-down js-scroll-coercion-fix border-bottom--0" data-gtm= data-animate> <button class="vui--style-reset p-0 color--dark" data-toggle="collapse" data-target="#collapsequestion19786-4" aria-expanded="false" aria-controls="collapsequestion19786-4" > <div class="card-header border-0 d-flex justify-content-between align-items-center bg--none" id="headingquestion19786-4"> <h3 class="m-0 py-1 text-left lh-3 font-weight-normal">Qu’est-ce que le rendez-vous de raccordement précédant l’auto-installation Helix? </h3> <i class="icon icon-arrow-to-bottom border-color--dark ml-3 p-1"></i> </div> </button> <div id="collapsequestion19786-4" class="collapse " aria-labelledby="headingquestion19786-4" data-parent="#acc-" > <div class="card-body pt-0 pb-2"> <p><div class="field-rich-text-block"><p>Le rendez-vous de raccordement gratuit permet au technicien de raccorder votre domicile au réseau de Vidéotron et de s’assurer que le câblage intérieur est bien installé et fonctionnel. À la suite de ce rendez-vous, vous procédez vous-même à l’installation de vos équipements Helix. </p> <p>Le rendez-vous de raccordement est nécessaire si vous avez choisi l’auto-installation Helix et si votre domicile n’a jamais été raccordé au réseau de Vidéotron ou encore si le raccordement est trop ancien et doit être vérifié. </p> <p><a href="/soutien/helix/installation/rendez-vous-raccordement">Voyez comment vous préparer au rendez-vous de raccordement </a></p></div></p> </div> </div> </div> <div class="card accordion-item--arrow-down js-scroll-coercion-fix border-bottom--0" data-gtm= data-animate> <button class="vui--style-reset p-0 color--dark" data-toggle="collapse" data-target="#collapsequestion19786-5" aria-expanded="false" aria-controls="collapsequestion19786-5" > <div class="card-header border-0 d-flex justify-content-between align-items-center bg--none" id="headingquestion19786-5"> <h3 class="m-0 py-1 text-left lh-3 font-weight-normal">Puis-je faire mon changement d’adresse moi-même à partir de Mon compte ou de l’Espace client?</h3> <i class="icon icon-arrow-to-bottom border-color--dark ml-3 p-1"></i> </div> </button> <div id="collapsequestion19786-5" class="collapse " aria-labelledby="headingquestion19786-5" data-parent="#acc-" > <div class="card-body pt-0 pb-2"> <p><div class="field-rich-text-block"><p>Non. Ce n’est pas possible pour le moment. <a href="/nous-joindre#tab-block-14081-driver-1266">Communiquez avec nous par clavardage ou par téléphone</a> pour effectuer votre changement d’adresse et planifier un rendez-vous d’installation, s’il y a lieu.</p></div></p> </div> </div> </div> <div class="card accordion-item--arrow-down js-scroll-coercion-fix " data-gtm= data-animate> <button class="vui--style-reset p-0 color--dark" data-toggle="collapse" data-target="#collapsequestion19786-6" aria-expanded="false" aria-controls="collapsequestion19786-6" > <div class="card-header border-0 d-flex justify-content-between align-items-center bg--none" id="headingquestion19786-6"> <h3 class="m-0 py-1 text-left lh-3 font-weight-normal">Comment savoir si les services de Vidéotron seront accessibles à ma future adresse?</h3> <i class="icon icon-arrow-to-bottom border-color--dark ml-3 p-1"></i> </div> </button> <div id="collapsequestion19786-6" class="collapse " aria-labelledby="headingquestion19786-6" data-parent="#acc-" > <div class="card-body pt-0 pb-2"> <p><div class="field-rich-text-block"><p>Les services de Vidéotron sont offerts dans la majorité des municipalités du Québec. Pour confirmer l’accessibilité des services à votre nouveau domicile et assurer le transfert de vos abonnements, <a href="/nous-joindre#tab-block-14081-driver-1266">communiquez avec l’un de nos conseillers dès maintenant</a>.</p></div></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--twocol layout-container py-section"> <div class="container-fluid"> <div class="row"> <div class="col-lg-6 layout__region layout__region--first mb-3 mb-md-0"> <div data-block-plugin-id="inline_block:good_to_know" class="block block-layout-builder block-inline-blockgood-to-know my-4" id="no-anchor-2024384170"> <div class="p-4 bf-good-to-know bf-good-to-know--bg-underground" > <div class="mb-2 mb-md-0 mr-4"> <span class="bf-icon size-large color-primary" role="presentation" > <svg role="img" width="72" height="72" viewBox="0 0 72 72" fill="none" xmlns="http://www.w3.org/2000/svg" > <path d="M38.3533 50.0696C36.8512 50.0696 36.9513 49.2685 36.9513 48.4674C36.9513 45.7636 37.5522 43.0598 38.7538 40.5564C38.854 40.2559 39.2545 39.555 38.9541 39.4548C38.3533 39.555 37.8526 39.8554 37.452 40.2559C35.9499 41.3575 35.249 41.2573 33.9472 40.2559L32.8456 39.4548C32.6453 39.4548 32.4451 39.555 32.4451 39.7553C32.4451 39.8554 32.4451 39.8554 32.4451 39.9555C33.5466 42.3589 34.1474 44.9625 34.2476 47.5661C34.2476 47.9667 34.2476 48.3672 34.2476 48.7678C34.2476 49.3686 33.6467 49.8693 33.0459 49.8693H32.9458" stroke="currentColor" stroke-linecap="round" stroke-linejoin="bevel" /> <path d="M18.8261 45.1627L13.0181 49.7691" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M20.2281 17.8248L14.1196 13.5188" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M51.071 17.5244L56.9793 12.918" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M35.95 12.7177V5.30737" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M15.4214 31.6439H8.21143" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M63.9888 31.6439H56.7788" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M52.7734 45.1627L58.5815 49.7691" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M29.0403 59.2823L42.8595 55.8776" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M29.8416 62.7872L42.9598 59.5828" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M31.4436 64.8902C32.2447 65.8916 33.3462 66.5925 34.6481 66.893H37.3518C38.5535 66.5925 39.655 65.8916 40.356 64.79" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M28.6398 51.772C28.2392 48.3672 26.4367 45.6635 24.2336 43.16C16.3227 34.2476 20.7288 20.0279 32.1446 17.224C42.1585 14.8206 51.6718 22.3311 51.6718 32.9458C51.872 37.2518 49.8693 41.0571 46.6648 44.2615C44.8623 45.9639 43.7608 48.2671 43.5605 50.6704C43.5605 51.4715 42.9597 52.0724 42.2587 52.1725C38.2531 53.1739 34.1474 54.1753 30.1419 55.2768" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> </svg> </span> </div> <div> <p class="mb-0"> <strong> C’est le temps de passer à Helix! </strong> </p> <div> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="field-rich-text-block"><p>Si vous n’avez pas encore l’Internet ou la télé avec Helix, le déménagement est le meilleur moment pour passer à l’action. <a href="/demenagement">Découvrez nos promotions en cours</a>!</p></div></div> </div> </div> </div> </div> </div> <div class="col-lg-6 layout__region layout__region--second"> <div data-block-plugin-id="inline_block:good_to_know" class="block block-layout-builder block-inline-blockgood-to-know my-4" id="no-anchor-838252080"> <div class="p-4 bf-good-to-know bf-good-to-know--bg-underground" > <div class="mb-2 mb-md-0 mr-4"> <span class="bf-icon size-large color-primary" role="presentation" > <svg role="img" width="72" height="72" viewBox="0 0 72 72" fill="none" xmlns="http://www.w3.org/2000/svg" > <path d="M38.3533 50.0696C36.8512 50.0696 36.9513 49.2685 36.9513 48.4674C36.9513 45.7636 37.5522 43.0598 38.7538 40.5564C38.854 40.2559 39.2545 39.555 38.9541 39.4548C38.3533 39.555 37.8526 39.8554 37.452 40.2559C35.9499 41.3575 35.249 41.2573 33.9472 40.2559L32.8456 39.4548C32.6453 39.4548 32.4451 39.555 32.4451 39.7553C32.4451 39.8554 32.4451 39.8554 32.4451 39.9555C33.5466 42.3589 34.1474 44.9625 34.2476 47.5661C34.2476 47.9667 34.2476 48.3672 34.2476 48.7678C34.2476 49.3686 33.6467 49.8693 33.0459 49.8693H32.9458" stroke="currentColor" stroke-linecap="round" stroke-linejoin="bevel" /> <path d="M18.8261 45.1627L13.0181 49.7691" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M20.2281 17.8248L14.1196 13.5188" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M51.071 17.5244L56.9793 12.918" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M35.95 12.7177V5.30737" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M15.4214 31.6439H8.21143" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M63.9888 31.6439H56.7788" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M52.7734 45.1627L58.5815 49.7691" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M29.0403 59.2823L42.8595 55.8776" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M29.8416 62.7872L42.9598 59.5828" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M31.4436 64.8902C32.2447 65.8916 33.3462 66.5925 34.6481 66.893H37.3518C38.5535 66.5925 39.655 65.8916 40.356 64.79" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> <path d="M28.6398 51.772C28.2392 48.3672 26.4367 45.6635 24.2336 43.16C16.3227 34.2476 20.7288 20.0279 32.1446 17.224C42.1585 14.8206 51.6718 22.3311 51.6718 32.9458C51.872 37.2518 49.8693 41.0571 46.6648 44.2615C44.8623 45.9639 43.7608 48.2671 43.5605 50.6704C43.5605 51.4715 42.9597 52.0724 42.2587 52.1725C38.2531 53.1739 34.1474 54.1753 30.1419 55.2768" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" /> </svg> </span> </div> <div> <p class="mb-0"> <strong> Rassemblez vos services pour économiser </strong> </p> <div> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="field-rich-text-block"><p>Regrouper ses services Internet, Télé et Mobile chez Vidéotron, c’est avantageux — jusqu’à 100 $ d’économies par mois! <a href="/demenagement">Explorez nos offres multiproduits</a>.</p></div></div> </div> </div> </div> </div> </div> </div> </div> </div> <div data-theme="videotron" class="layout--threecol-33-34-33 layout-container py-section"> <div class="container-fluid"> <div class="row"> <div class="col-12"> <div class="title"> <h2 class="h2 vui--font-secondary mb-4">Nous sommes là pour vous aider</h2> </div> </div> </div> <div class="row"> <div class="col-lg-4 layout__region layout__region--first mb-3 mb-md-0"> <div data-block-plugin-id="block_content:a01f3613-a156-4661-a71b-b6cc5596051b" data-label-attribute-en="contact_us" class="block block-block-content block-block-contenta01f3613-a156-4661-a71b-b6cc5596051b" id=""> <a href="/nous-joindre" class="link--card-figure" >  <div class="card card--figure border-0 bg--none "> <div class="card-figure"> <img class="card-img-top img-fluid" loading="lazy" data-src="/sites/default/files/styles/original/public/image/customer-service-800x120_16.webp?itok=RBWWxmug" alt="Contactez-nous" style="height: inherit;" src="/sites/default/files/styles/original/public/image/customer-service-800x120_16.webp?itok=RBWWxmug" data-holder-rendered="true"> </div> <div class="card-body pl-0"> <p class="card-title font-weight-normal h3 mb-2 vui--font-secondary "> Contactez-nous </p> <div class="card-text"> <p>Obtenez un service rapide en temps réel par clavardage ou par téléphone.</p> </div> </div> </div> </a> </div> </div> <div class="col-lg-4 layout__region layout__region--second mb-3 mb-md-0"> <div data-block-plugin-id="block_content:ff7567ea-c042-4d37-89e6-d847ac2cc651" data-label-attribute-en="ask_the_community" class="block block-block-content block-block-contentff7567ea-c042-4d37-89e6-d847ac2cc651" id=""> <a href="https://forum.videotron.com/category/fr" class="link--card-figure" >  <div class="card card--figure border-0 bg--none "> <div class="card-figure"> <img class="card-img-top img-fluid" loading="lazy" data-src="/sites/default/files/styles/original/public/image/community-800x120_16.webp?itok=BR9l57Qt" alt="Communauté" style="height: inherit;" src="/sites/default/files/styles/original/public/image/community-800x120_16.webp?itok=BR9l57Qt" data-holder-rendered="true"> </div> <div class="card-body pl-0"> <p class="card-title font-weight-normal h3 mb-2 vui--font-secondary "> Visitez La Communauté </p> <div class="card-text"> <p>Posez vos questions sur notre forum et consultez les solutions d’autres utilisateurs.</p> </div> </div> </div> </a> </div> </div> <div class="col-lg-4 layout__region layout__region--third"> <div data-block-plugin-id="block_content:ea5150cc-6983-4fb7-95f0-f50cde40b5b7" data-label-attribute-en="find_a_store" class="block block-block-content block-block-contentea5150cc-6983-4fb7-95f0-f50cde40b5b7" id=""> <a href="https://magasins.videotron.com/" class="link--card-figure" >  <div class="card card--figure border-0 bg--none "> <div class="card-figure"> <img class="card-img-top img-fluid" loading="lazy" data-src="/sites/default/files/styles/original/public/image/pin-800x120_16.webp?itok=cSS5B1ON" alt="Visitez un magasin" style="height: inherit;" src="/sites/default/files/styles/original/public/image/pin-800x120_16.webp?itok=cSS5B1ON" data-holder-rendered="true"> </div> <div class="card-body pl-0"> <p class="card-title font-weight-normal h3 mb-2 vui--font-secondary "> Visitez un magasin </p> <div class="card-text"> <p>Passez nous voir en magasin et profitez d’un accompagnement bienveillant.</p> </div> </div> </div> </a> </div> </div> </div> </div> </div> </div>  </article>  </div> <div id="block-dxpshopmodal" data-block-plugin-id="dxp_shop_modal_block" class="block block-dxp-shop block-dxp-shop-modal-block"> <div class="modal-version with-image hidden"> <div class="modal fade modal-theme--light" id="shopModalwith-image" tabindex="-1" role="dialog" aria-labelledby="shopModalLabel" aria-hidden="true" > <div class="modal-dialog modal-dialog-centered modal-lg" role="document"> <div class="modal-content position-relative bg-image bg-image--right-bottom " data-bg="" data-md-bg="" data-lg-bg=""> <button type="button" class="close d-inline-block m-2 m-md-3 m-lg-4 p-3 position-absolute--top-right" data-dismiss="modal" aria-label="Close" > <span aria-hidden="true"> <svg class="svg-fill--dark svg-size--2 " xmlns="http://www.w3.org/2000/svg" viewBox="0 0 13.084 13.083"> <g data-name="Groupe 419" transform="translate(-648.219 -222.719)"> <rect data-name="Rectangle 615" width="1.682" height="16.821" transform="translate(649.408 235.802) rotate(-135)"/> <rect data-name="Rectangle 616" width="1.682" height="16.821" transform="translate(648.219 223.908) rotate(-45)"/> </g> </svg> </span> </button> <div class="modal-header border-bottom-0 pb-3 "> </div> <div class="modal-body pt-3 "> <div class="row">  <div class="col-md-6"> <img src="" alt="Modal Image" class="img-fluid"> </div>  <div class="col-md-6"> <div class="modal-content-wrapper"> <h2 class="shop-modal-title mb-0" id="shopModalwith-imageLabel"></h2> <div class="shop-modal-body mb-4"> <p></p> </div> <div class="shop-modal-actions"> <div> <button type="button" class="btn btn-md btn-primary mr-3 mb-2 pr-4 pl-4 js-shopModalwith-image--btn js-shopModal--btn--left" >label TODO</button> <button type="button" id="" class="btn btn-outline-dark btn-md mb-2 pr-4 pl-4 js-shopModalwith-image--btn js-shopModal--btn--right" >Label TODO</button> </div> <a class="link modal-bottom--link hidden" href="#" >Default text link example</a> </div> </div> </div> </div> </div> </div> </div> </div> <button type="button" class="hidden" data-toggle="modal" data-target="#shopModalwith-image" id="js-shopModalwith-image--button"></button> </div> <div class="modal-version without-image"> <div class="modal fade modal-theme--light" id="shopModal" tabindex="-1" role="dialog" aria-labelledby="shopModalLabel" aria-hidden="true" > <div class="modal-dialog modal-dialog-centered modal-lg" role="document"> <div class="modal-content position-relative bg-image bg-image--right-bottom " data-bg="" data-md-bg="" data-lg-bg=""> <button type="button" class="close d-inline-block m-2 m-md-3 m-lg-4 p-3 position-absolute--top-right" data-dismiss="modal" aria-label="Close" > <span aria-hidden="true"> <svg class="svg-fill--dark svg-size--2 " xmlns="http://www.w3.org/2000/svg" viewBox="0 0 13.084 13.083"> <g data-name="Groupe 419" transform="translate(-648.219 -222.719)"> <rect data-name="Rectangle 615" width="1.682" height="16.821" transform="translate(649.408 235.802) rotate(-135)"/> <rect data-name="Rectangle 616" width="1.682" height="16.821" transform="translate(648.219 223.908) rotate(-45)"/> </g> </svg> </span> </button> <div class="modal-header border-bottom-0 pb-3 "> <h2 class="shop-modal-title mb-0" id="shopModalLabel"></h2> </div> <div class="modal-body pt-3 "> <div class="shop-modal-body mb-4"> <p></p> </div> <div class="shop-modal-actions align-right"> <div> <button type="button" class="btn btn-md btn-primary mr-3 mb-2 pr-4 pl-4 js-shopModal--btn js-shopModal--btn--left" >label TODO</button> <button type="button" id="" class="btn btn-outline-dark btn-md mb-2 pr-4 pl-4 js-shopModal--btn js-shopModal--btn--right" >Label TODO</button> </div> <a class="link modal-bottom--link hidden" href="#" >Default text link example</a> </div> </div> </div> </div> </div> <button type="button" class="hidden" data-toggle="modal" data-target="#shopModal" id="js-shopModal--button"></button> </div> </div> </div> </div> </div> </section>   </div> </main>   <footer class="videotron-ui__main-footer"> <div class="region region-footer"> <div id="block-dxpcorefooter-2" data-block-plugin-id="dxp_core_footer_block" class="block block-dxp-core block-dxp-core-footer-block"> <footer class="bf-footer" data-theme="residential" > <nav class="bf-footer__main navbar-expand-lg border-bottom border-top bf-border-color-secondary py-0 py-lg-5 py-md-5 overflow-hidden"> <div class="container-fluid"> <div class="row"> <div class="col-lg-10 order-3 order-lg-2 d-flex flex-column flex-lg-row" data-animate-row > <div class="col-lg border-top border-top-lg--0 bf-border-color-secondary" data-animate="fade-in" > <button class="bf-footer__toggler px-0 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rel="dofollow" > <span class="d-flex align-items-center gap-1"> <span class=""> Mobilité </span> </span> </a> </li> <li class="p-0 mb-2"> <a href="/internet" class="bf-link bf-link--native bf-link--no-underline d-block d-lg-inline py-2 py-lg-0 bf-color-neutral-secondary" rel="dofollow" > <span class="d-flex align-items-center gap-1"> <span class=""> Internet </span> </span> </a> </li> <li class="p-0 mb-2"> <a href="/television" class="bf-link bf-link--native bf-link--no-underline d-block d-lg-inline py-2 py-lg-0 bf-color-neutral-secondary" rel="dofollow" > <span class="d-flex align-items-center gap-1"> <span class=""> Télé </span> </span> </a> </li> <li class="p-0 mb-2"> <a href="/television/forfaits-tele/appli-helix-tv" class="bf-link bf-link--native bf-link--no-underline d-block d-lg-inline py-2 py-lg-0 bf-color-neutral-secondary" rel="dofollow" > <span class="d-flex align-items-center gap-1"> <span class=""> Appli Télé </span> </span> </a> </li> <li class="p-0 mb-2"> <a 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gap-1"> <span class=""> Promotions </span> </span> </a> </li> </ul> </div> <div class="col-lg border-top border-top-lg--0 bf-border-color-secondary" data-animate="fade-in" > <button class="bf-footer__toggler px-0 py-3 w-100 d-flex justify-content-between align-items-center d-lg-none" type="button" data-toggle="collapse" data-target="#bf-footer__nav--connexion" aria-controls="bf-footer__nav--connexion" aria-expanded="false" aria-label="Toggle navigation" > <span class="bf-footer__toggler__title"> <span class="mb-0"> Connexion </span> </span> <span class="bf-icon size-small color-primary" role="presentation" > <svg role="img" xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24" data-version="1.16.0" > <path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" d="m6 10 6 6 6-6" /> </svg> </span> </button> <p class="mb-3 font-weight-bold d-none d-lg-block"> Connexion </p> <ul class="collapse navbar-collapse align-items-lg-start flex-lg-column mb-0 pl-0 list-reset" id="bf-footer__nav--connexion" > <li class="p-0 mb-2"> <a href="/connexion" class="bf-link bf-link--native bf-link--no-underline d-block d-lg-inline py-2 py-lg-0 bf-color-neutral-secondary" rel="dofollow" > <span class="d-flex align-items-center gap-1"> <span class=""> Compte client </span> </span> </a> </li> <li class="p-0 mb-2"> <a href="https://courrielweb.videotron.com/cw/displayLoginFrLegacyResidentiel.action" class="bf-link bf-link--native bf-link--no-underline d-block d-lg-inline py-2 py-lg-0 bf-color-neutral-secondary" rel="dofollow" > <span class="d-flex align-items-center gap-1"> <span class=""> Courriel Web </span> </span> </a> </li> <li class="p-0 mb-2"> <a href="https://helix.videotron.com/" class="bf-link bf-link--native bf-link--no-underline d-block d-lg-inline py-2 py-lg-0 bf-color-neutral-secondary" rel="dofollow" > <span class="d-flex align-items-center gap-1"> <span class=""> Télé Web </span> </span> </a> </li> <li class="p-0 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