Digital Accessibility Consultancy and Strategy

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/><span>Contact us</span></a></p> </div> </div>  </div> </div> </li> </ul> </nav> <main aria-label="Main content"> <div id="main-content" class="main-container"> <div class="abilitynet-page-constructor"><div class="breadcrumbs"><div class="container">     <div class="region region-highlighted">     <div id="block-easy-breadcrumb-easy-breadcrumb" class="block block-easy-breadcrumb"> <div class="content">    <nav aria-label="breadcrumb" itemscope class="easy-breadcrumb" itemtype="http://data-vocabulary.org/Breadcrumb"> <ol style="list-style-type: none;display: flex;align-items: center;margin-bottom: 0;"> <li><span itemprop="title"><a href="/" class="easy-breadcrumb_segment easy-breadcrumb_segment-front">Home</a></span></li> <span class="easy-breadcrumb_segment-separator">></span> <li><span itemprop="title"><a href="/accessibility-services" class="easy-breadcrumb_segment easy-breadcrumb_segment-1">Digital Accessibility Services</a></span></li> <span class="easy-breadcrumb_segment-separator">></span> <li><span itemprop="title"><a href="/accessibility-services/products-and-services" class="easy-breadcrumb_segment easy-breadcrumb_segment-2">Digital Accessibility Products and Services</a></span></li> <span class="easy-breadcrumb_segment-separator">></span> <li><span itemprop="title"><a href="/accessibility-services/products-and-services/accessibility-consultancy" class="easy-breadcrumb_segment easy-breadcrumb_segment-title">Digital Accessibility Consultancy and Strategy</a></span></li> </ol> </nav>  </div> </div>  </div>  </div></div><section> <div class="simple-content-section container " style="background-color: "> <div class="container flex-section grid_100"> <div class="content"> <h1>Digital Accessibility Consultancy and Strategy</h1><p><img alt="Icon of a presentation with a graph showing upward trajectory and people observing" src="/sites/abilitynet.org.uk/files/admin/consultancy-strategy.png" style="margin: 5px 10px 50px 30px; float: right; width: 150px; height: 151px;" /></p><p>Starting or progressing on your accessibility journey can be challenging. AbilityNet’s Digital Accessibility Consultants are here to help.</p><p>Digital accessibility means inclusive design, making your website, product, or service accessible to everyone, including those with specific access needs.</p><p>With 25 years of experience and consultants with lived experience of disability, we are experts in digital accessibility. We offer a range of consulting and strategy services to help you build a roadmap, address priorities, and embed accessibility in your organisation.</p><p>Our industry-leading strategy tools help you benchmark your current position, focus on relevant priorities, and set clear goals. They ensure progress across various issues and align your accessibility work with your organisation’s priorities.</p><p>Our experienced experts work with you and your key stakeholders to deliver a transformative, ongoing programme for accessibility and disability inclusion.</p><p><a class="inline-styles-button" href="https://abilitynet.org.uk/accessibility-services/products-and-services/accessibility-consultancy#Form" style="background:#ffcc00;color:#2c2a29;font-size:24px;line-height:29px;padding:20px 28px;">Make an enquiry</a></p> </div> </div> </div> </section><section> <div class="simple-content-section container " style="background-color: "> <div class="container flex-section grid_100"> <div class="content"> <h2><span style="font-size:30px">What is digital accessibility consulting?</span></h2><p>Digital accessibility consulting is all about providing you with expert advice and solutions to ensure your digital content, websites, and applications are accessible to all users. Our consultancy services help you comply with accessibility standards and significantly improve your user experience. </p><p>Our consultants work with clients of all sizes and sectors. We help you take the next step on your accessibility journey, including:  </p><ul><li>Remediation and implementation support </li><li>Training and workshops for staff </li><li>Strategy and policy development through our <a href="https://abilitynet.org.uk/accessibility-services/DAMM">Digital Accessibility Maturity Model</a> </li><li><a href="https://abilitynet.org.uk/workplace/disability-inclusion-gap-analysis">Process analysis to identify and bridge disability inclusion gaps</a> internally and externally  </li><li>Ongoing monitoring and maintenance </li><li>Inclusive user research with disabled participants </li><li>Inclusive project processes at every stage </li></ul><p> </p> </div> </div> </div> </section><section> <div class="simple-content-section container no-margin-top" style="background-color: "> <div class="container flex-section grid_100"> <div class="content"> <h2><span style="font-size:30px">Why choose AbilityNet?</span></h2><p>We are a global leader in web and digital accessibility, based in the UK, with one of the biggest expert team of specialist Accessibility and Usability Consultants.</p> </div> </div> </div> </section><section> <div class="simple-content-section container no-margin-top" style="background-color: "> <div class="container flex-section grid_50_50"> <div class="content"> <center><p style="margin-left:12%; margin-right:12%"><img alt="Icon of a file with a large arrow pointing down" src="/sites/abilitynet.org.uk/files/admin/DAMM%20alt.png" style="width: 150px; height: 150px;" /></p><p style="margin-left: 12%; margin-right: 12%; font-size:18px"><strong>511</strong> Digital Accessibility Maturity Model downloads last year</p></center> </div> <div class="content"> <center><p style="margin-left:12%; margin-right:12%"><img alt="Icon of a computer with a crown on screen" src="/sites/abilitynet.org.uk/files/admin/Organisation%20Satisfaction.png" style="width: 150px; height: 150px;" /></p><p style="margin-left: 12%; margin-right: 12%; font-size:18px"><strong>98%</strong> Customer Satisfaction rating from organisations last year</p></center> </div> </div> </div> </section><section> <div class="simple-content-section container no-margin-top" style="background-color: "> <div class="container flex-section grid_100"> <div class="content"> <p>Many of our consultants are Certified Professionals in Web Accessibility (CPWA) with the International Association of Accessibility Professionals (IAAP), meaning they've passed both the Certified Professional in Accessibility Core Competencies (CPACC) and the Web Accessibility Specialist (WAS) exams. </p><p>We have assisted numerous major household names, as well as higher and further education institutions, in developing their accessibility strategies.  </p><p> </p> </div> </div> </div> </section><section> <div class="block-section-container" style="background-color: #FFCC00;"> <div class="block-section"> <div class="block-section-text"> <h2><span style="font-size:30px"><a id="Form" name="Form"></a>Make an enquiry</span></h2> </div> <div class="block-section-form"> <form class="webform-client-form" enctype="multipart/form-data" action="/make-enquiry" method="post" id="webform-client-form-2781" accept-charset="UTF-8"><div>    <div class="form-item webform-component webform-component-markup" id="webform-component-Accessibility"> <p>Fields marked with an asterisk (*) are required.</p> </div> <div class="form-item webform-component webform-component-textfield" id="webform-component-name"> <label for="edit-submitted-name">Your name: <span class="form-required" title="This field is required.">*</span></label> <input type="text" id="edit-submitted-name" name="submitted[name]" value="" size="60" maxlength="128" class="form-text required" /> </div> <div class="form-item webform-component webform-component-email" id="webform-component-email-address"> <label for="edit-submitted-email-address">Your email address: <span class="form-required" title="This field is required.">*</span></label> <input class="email form-text form-email required" type="email" id="edit-submitted-email-address" name="submitted[email_address]" size="60" /> </div> <div class="form-item webform-component webform-component-textfield" id="webform-component-telephone-number"> <label for="edit-submitted-telephone-number">Your telephone number: <span class="form-required" title="This field is required.">*</span></label> <input type="text" id="edit-submitted-telephone-number" name="submitted[telephone_number]" value="" size="60" maxlength="128" class="form-text required" /> </div> <div class="form-item webform-component webform-component-textfield" id="webform-component-organisation-name"> <label for="edit-submitted-organisation-name">Organisation name: <span class="form-required" title="This field is required.">*</span></label> <input type="text" id="edit-submitted-organisation-name" name="submitted[organisation_name]" value="" size="60" maxlength="128" class="form-text required" /> </div> <div class="form-item webform-component webform-component-textfield" id="webform-component-job-title"> <label for="edit-submitted-job-title">Job title: </label> <input type="text" id="edit-submitted-job-title" name="submitted[job_title]" value="" size="60" maxlength="128" class="form-text" /> </div> <div class="form-item webform-component webform-component-textarea" id="webform-component-request"> <label for="edit-submitted-request">How can we help you? (Please provide any meaningful information about the types of services you require, the nature of your project, key dates, etc): </label> <div class="form-textarea-wrapper resizable"><textarea id="edit-submitted-request" name="submitted[request]" cols="60" rows="4" class="form-textarea"></textarea></div> </div> <div class="form-item webform-component webform-component-select" id="webform-component-source-of-enquiry"> <label for="edit-submitted-source-of-enquiry">Where did you hear about AbilityNet's Digital Accessibility Services?: <span class="form-required" title="This field is required.">*</span></label> <select id="edit-submitted-source-of-enquiry" name="submitted[source_of_enquiry]" class="form-select required"><option value="" selected="selected">- Select -</option><option value="Current client "> Current client</option><option value="Previous client "> Previous client</option><option value="Internet search "> Internet search</option><option value="Social media "> Social media</option><option value="AbilityNet email newsletter "> AbilityNet email newsletter</option><option value="Webinar/training "> Webinar/training</option><option value="Event "> Event</option><option value="Online forum/discussion "> Online forum/discussion</option><option value="Word-of-mouth "> Word-of-mouth</option><option value="Recommended by an individual "> Recommended by an individual</option><option value="Recommended by an agency "> Recommended by an agency</option><option value="Leaflet/poster "> Leaflet/poster</option><option value="Other "> Other</option></select> </div> <div class="form-item webform-component webform-component-textfield" id="webform-component-selected-other-source-of-enquiry"> <label for="edit-submitted-selected-other-source-of-enquiry">If you selected 'Other' please specify: </label> <input type="text" id="edit-submitted-selected-other-source-of-enquiry" name="submitted[selected_other_source_of_enquiry]" value="" size="60" maxlength="128" class="form-text" /> </div> <input type="hidden" name="submitted[uri]" value="" /> <input type="hidden" name="submitted[page_title]" value="" /> <input type="hidden" name="details[sid]" /> <input type="hidden" name="details[page_num]" value="1" /> <input type="hidden" name="details[page_count]" value="1" /> <input type="hidden" name="details[finished]" value="0" /> <input type="hidden" name="form_build_id" value="form-Wt5gT4voaryDoXaGdeMCebdAR3hK0EH2TezZjB75KCM" /> <input type="hidden" name="form_id" value="webform_client_form_2781" /> <div class="form-actions form-wrapper" id="edit-actions--2"><input type="submit" id="edit-submit--2" name="op" value="Submit your enquiry" class="form-submit" /></div>  </div></form> </div> </div> </div> </section> <section> <div class="simple-content-section container " style="background-color: "> <div class="container flex-section grid_100"> <div class="content"> <h2><span style="font-size:30px">Clients we've helped</span></h2><p>We are a UK charity that has been a global leader in web and digital accessibility for over 25 years. Read the case studies below to learn how we help our clients achieve their accessibility goals.</p> </div> </div> </div> </section><section> <div class="simple-content-section container no-margin-top" style="background-color: "> <div class="container flex-section grid_50_50"> <div class="content"> <center><p><img alt="Skyscanner logo" src="/sites/abilitynet.org.uk/files/admin/Skyscanner%20logo.png" style="width: 225px; height: 113px;" /></p><h3>Using a Digital Accessibility Maturity Model with Skyscanner</h3><p>Our Maturity Model helped <a href="https://abilitynet.org.uk/accessibility-services/meet-our-clients/using-digital-accessibility-maturity-model-skyscanner">Skyscanner</a> embed accessibility into its culture. “Get AbilityNet to help you understand where you sit on its Maturity Model and what to do to progress.”</p></center> </div> <div class="content"> <center><p><img alt="University of Derby logo" src="/sites/abilitynet.org.uk/files/admin/University%20of%20Derby_0.png" style="width: 225px; height: 113px;" /></p><h3>A Gold Standard maturity model at the University of Derby</h3><p>The <a href="https://abilitynet.org.uk/accessibility-services/meet-our-clients/digital-accessibility-training-and-gold-standard-maturity">University of Derby</a> received disability awareness training before undertaking a Digital Accessibility Maturity Model assessment and achieved outstanding results.</p></center> </div> </div> </div> </section><section> <div class="simple-content-section container no-margin-top" style="background-color: "> <div class="container flex-section grid_100"> <div class="content"> <p><a class="inline-styles-button" href="https://abilitynet.org.uk/accessibility-services/meet-our-clients" style="background:#ffcc00;color:#2c2a29;font-size:24px;line-height:29px;padding:20px 28px;">Meet more of our clients</a></p> </div> </div> </div> </section><section> <div class="simple-content-section container " style="background-color: "> <div class="container flex-section grid_100"> <div class="content"> <h2><span style="font-size:30px">Frequently asked questions about accessibility audits</span></h2><p>We have answered some of the commonly asked questions we receive about digital accessibility consultancy and strategy expertise below (please click to expand).</p> </div> </div> </div> </section> <section> <div class="container-fluid"> <div class="accordion-section"> <div class="container"> <div class="accordion-content"> <div class="accordion-item"> <h3 class="accordion-title"> <button class="accordion-expand" aria-label="What does an AbilityNet digital accessibility consultant do? " aria-controls="collapsible-accordion-0" aria-expanded="false"> What does an AbilityNet digital accessibility consultant do? <span></span> </button> </h3> <div class="accordion-text" aria-expanded="false" id="collapsible-accordion-0"> <p>An AbilityNet digital accessibility consultant works with clients across various sectors to enhance their digital accessibility. Their responsibilities include: </p><ul><li>Conducting accessibility testing (e.g., WCAG audits, design reviews) </li><li>Delivering training on accessibility best practices </li><li>Facilitating user research with disabled participants </li><li>Providing strategic guidance to integrate accessibility into project processes </li><li>Building internal accessibility champions networks </li><li>Supporting project planning and answering client queries </li><li>Promoting accessibility awareness through presentations and content creation </li></ul><p>At AbilityNet, our team is dedicated to helping and supporting you in navigating the complexities of digital accessibility. We understand that this area can be challenging, and our approach is centered on being as helpful as possible to ensure you achieve your accessibility goals. </p><p><a href="https://abilitynet.org.uk/interview-rina-wharton-accessibility-consultant-abilitynet">Read an interview with Rina Wharton, Accessibility and Usability Consultant at AbilityNet</a>. </p> </div> </div> <div class="accordion-item"> <h3 class="accordion-title"> <button class="accordion-expand" aria-label="Why should my organisation invest in digital accessibility?" aria-controls="collapsible-accordion-1" aria-expanded="false"> Why should my organisation invest in digital accessibility? <span></span> </button> </h3> <div class="accordion-text" aria-expanded="false" id="collapsible-accordion-1"> <p>Investing in digital accessibility ensures inclusivity, enhances user experience, and helps you comply with legal requirements. </p><p>Digital accessibility is a legal, ethical and moral responsibility, but it also makes good business sense. If you need help winning hearts and minds inside your organisation, <a href="https://abilitynet.org.uk/accessibility-services/business-case-accessibility">download our free guide to 'the Business Case for Accessibility'</a>. </p> </div> </div> <div class="accordion-item"> <h3 class="accordion-title"> <button class="accordion-expand" aria-label="How can digital accessibility improve businesses?" aria-controls="collapsible-accordion-2" aria-expanded="false"> How can digital accessibility improve businesses? <span></span> </button> </h3> <div class="accordion-text" aria-expanded="false" id="collapsible-accordion-2"> <p>Digital accessibility can enhance your business by: </p><ul><li>Expanding your audience reach </li><li>Improving user satisfaction and loyalty </li><li>Boosting Search Engine Optimisation (SEO) and search rankings </li><li>Demonstrating commitment to inclusivity and social responsibility </li><li>Reducing legal risks </li></ul> </div> </div> <div class="accordion-item"> <h3 class="accordion-title"> <button class="accordion-expand" aria-label="What is a Digital Accessibility Maturity Model?" aria-controls="collapsible-accordion-3" aria-expanded="false"> What is a Digital Accessibility Maturity Model? <span></span> </button> </h3> <div class="accordion-text" aria-expanded="false" id="collapsible-accordion-3"> <p>A maturity model is a framework that helps organisations assess and improve their digital accessibility practices. </p><p>AbilityNet has developed the <a href="https://abilitynet.org.uk/accessibility-services/DAMM">AbilityNet Digital Accessibility Maturity Model (DAMM)</a>, a comprehensive framework designed to evaluate and enhance an organisation’s accessibility efforts. By assessing maturity across five key areas - Vision, Leadership, Processes, Capability, and Procurement – our DAMM provides a clear path towards greater inclusivity. We also have a specialist <a href="https://abilitynet.org.uk/accessibility-services/he-and-fe-accessibility-maturity-model">HE and FE Accessibility Maturity Model</a> for universities and other educational establishments. </p><p>Our maturity model offers actionable insights that inform strategic planning and budgeting for digital transformation, helping organisations build more inclusive and accessible environments. </p><p>Our accessibility consultants can also facilitate the entire process, starting with a kick-off meeting and stakeholder meetings. We assess your current position, review priorities, and recommend actions, present a formal report and conduct a six-month review.  </p><p>If you run the DAMM process yourself, our experts can also provide ad hoc support at any stage, including project planning, stakeholder meetings, prioritisation, and specific areas like procurement or skills development. </p><p>The AbilityNet DAMM has successfully assisted numerous major household names, including <a href="https://abilitynet.org.uk/accessibility-services/meet-our-clients/using-digital-accessibility-maturity-model-skyscanner">Skyscanner</a>, as well as higher and further education institutions, in developing their accessibility strategies. </p> </div> </div> <div class="accordion-item"> <h3 class="accordion-title"> <button class="accordion-expand" aria-label="What are digital accessibility guidelines? " aria-controls="collapsible-accordion-4" aria-expanded="false"> What are digital accessibility guidelines? <span></span> </button> </h3> <div class="accordion-text" aria-expanded="false" id="collapsible-accordion-4"> <p>Accessibility guidelines for websites, mobile apps, digital platforms and products, such as the <a href="https://abilitynet.org.uk/accessibility-services/what-are-the-web-content-accessibility-guidelines">Web Content Accessibility Guidelines (WCAG)</a>, are a set of standards developed to ensure digital content is accessible to everyone. These guidelines cover various aspects of accessibility, including visual, auditory, and cognitive accessibility. AbilityNet’s consulting services can help organisations understand and implement these guidelines to create inclusive digital experiences. </p><p>There are also internal digital accessibility guidelines that ensure digital products are usable by everyone, including disabled employees. They cover aspects like screen reader compatibility, keyboard navigation, and alternative text for images, promoting inclusivity and legal compliance. </p><p>AbilityNet’s Digital Accessibility Maturity Model helps you by providing a framework to assess and improve your accessibility practices over time. It: </p><ul><li>Identifies your organisation’s strengths and weaknesses </li><li>Sets goals and tracks your progress </li><li>Creates a roadmap for continuous improvement </li><li>Fosters a culture of inclusivity </li></ul><p>Our consultants provide you with strategic guidance, helping you integrate accessibility into your project processes and ensuring you achieve your accessibility goals. </p> </div> </div> <div class="accordion-item"> <h3 class="accordion-title"> <button class="accordion-expand" aria-label="How can I get started with your digital accessibility consulting services?" aria-controls="collapsible-accordion-5" aria-expanded="false"> How can I get started with your digital accessibility consulting services? <span></span> </button> </h3> <div class="accordion-text" aria-expanded="false" id="collapsible-accordion-5"> <p>To get started, contact us to schedule an initial consultation. We will discuss your needs, conduct a preliminary assessment, and develop a tailored plan to improve your digital accessibility. Our team will guide you through each step of the process. </p> </div> </div> </div> </div> </div> </div> </section> <section> <div class="simple-content-section container " style="background-color: "> <div class="container flex-section grid_100"> <div class="content"> <h2><span style="font-size:30px">Find out more</span></h2><p>If you would like to find out more about our full range of services please consider downloading our Digital Accessibility Services brochure, or alternatively you can get in contact with us.</p> </div> </div> </div> </section><section> <div class="simple-content-section container no-margin-top" style="background-color: "> <div class="container flex-section grid_50_50"> <div class="content"> <center><p><img alt="Icon of a clipboard and paperwork with text and graphics" src="/sites/abilitynet.org.uk/files/admin/Download-our-brochure-1.png" style="width: 150px; height: 147px;" /></p><h3 style="margin-left: 5%; margin-right: 5%;">A to Z of services</h3><p style="margin-left:5%; margin-right:5%">Learn more about AbilityNet and the services we offer in our brochure</p><p><a class="inline-styles-button" href="https://abilitynet.org.uk/accessibility-services/accessibility-brochure" style="background:#ffcc00;color:#2c2a29;font-size:24px;line-height:29px;padding:20px 28px;">Download our brochure</a></p></center> </div> <div class="content"> <center><p><img alt="Icon of speech bubbles conversation" src="/sites/abilitynet.org.uk/files/admin/Speak-to-our-experts-1.png" style="width: 150px; height: 151px;" /></p><h3 style="margin-left: 5%; margin-right: 5%;">Speak to our experts</h3><p style="margin-left:5%; margin-right:5%">Talk to our experts about your project and find out how we can support you</p><p><a class="inline-styles-button" href="https://abilitynet.org.uk/accessibility-services/speak-our-accessibility-experts" style="background:#ffcc00;color:#2c2a29;font-size:24px;line-height:29px;padding:20px 28px;">Contact us</a></p></center> </div> </div> </div> </section></div> </div> </main> <footer id="abilityFooter"> <div id="footerTop"> <div class="container flex-section flex-start"> <div class="back-to-top-container"> <button aria-label="Back to top">Back to top</button> </div> <div class="col-three"> <img class="footer-logo" src="https://abilitynet.org.uk/sites/abilitynet.org.uk/themes/abilitynet/logo.png" alt="AbilityNet" /> </div> <div class="col-three"> <div class="footer-contact">     <div class="region region-footer-contact">     <div id="block-block-113" class="block block-block"> <div class="content"> <h2>Call our helpline</h2><p><a href="tel:+443001800028">0300 180 0028</a></p><p>UK office hours, Monday - Friday, calls are free from most UK telephone and mobile operators</p> </div> </div>  </div>  </div> </div> <div class="col-three"> <div class="footer-links">     <div class="region region-footer-links">     <div id="block-menu-menu-footer-menu" class="block block-menu"> <div class="content"> <ul class="menu"><li class="first leaf"><a href="https://abilitynet.org.uk/free-tech-support-and-info" title="">Free Technology Support</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/accessibility-services" title="">Digital Accessibility Services</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/workplace" title="">Workplace Services</a></li> <li class="last leaf"><a href="https://abilitynet.org.uk/free-tech-support-and-info#free-resources" title="">Resources and Insights</a></li> </ul> </div> </div>  </div>  </div> </div> </div> </div> <div id="footerBottom"> <div class="container"> <div class="footer-bottom-links">     <div class="region region-footer-bottom-links">     <div id="block-menu-menu-footer-bottom-menu" class="block block-menu"> <div class="content"> <ul class="menu"><li class="first leaf"><a href="https://abilitynet.org.uk/accessibility-statement" title="">Accessibility Statement</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/legal-statement" title="">Legal Statement</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/abilitynet-privacy-policy" title="">Privacy Policy</a></li> <li class="leaf"><a href="https://abilitynet.org.uk/sitemap" title="">Site Map</a></li> <li class="last leaf"><a href="https://abilitynet.org.uk/user" title="">User Login</a></li> </ul> </div> </div>  </div>  </div> </div> <div class="container"> <div class="footer-info">     <div class="region region-footer-info">     <div id="block-block-114" class="block block-block"> <div class="content"> <p>©AbilityNet 2024. 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