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class="img__f9A7d"/></div></div><div class="featured_resource_tile__text_wrapper__oxXQc"><span data-i2-child="text" class="text__NkKDj text_caption__MZVl5 text_sans__ZZUYU featured_resource_tile__title__T1vhz">The 2025 Customer Service Transformation Report</span><span data-i2-child="text" class="text__NkKDj text_caption__MZVl5 text_sans__ZZUYU featured_resource_tile__description__aBiWE">CS trends as we know them are dead...</span></div></a><a class="featured_resource_tile__qrl4R" href="https://bfy.intercom.com"><div class="featured_resource_tile__image_wrapper__E5EZW"><div data-loaded="false" data-i2-child="img" data-fill="cover" style="--lqip-reveal-step:100ms;--img-reveal-delay:100ms;--img-aspect-ratio:1600 / 749;--img-reveal-duration:0.8s" class="featured_resource_tile__image__sO69b img_root__pA_XT cover__gpOdl slow_transition__aa5F3"><img aria-hidden="true" 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data-i2-child="display" class="display__Ajr5Q display_serif__zv1mH display_h1__q7A1I display_bold__zXv_X text-white tracking-[-0.08em] leading-[1] text-[clamp(48px,_12.3vw,_56px)] sm:text-[clamp(56px,_7.4vw,_64px)] lg:text-[clamp(64px,_5.3vw,_96px)] 2xl:text-[96px]">Support for customers, before they need it</h1><div class="dotted_line__v2JjZ orientation_horizontal__iyncd size_base__nxbgB opacity-40" style="background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxMiIgaGVpZ2h0PSIxMiI+PHBhdGggZmlsbD0idHJhbnNwYXJlbnQiIGQ9Ik0wIDBoMTJ2MTJIMHoiLz48Y2lyY2xlIGN4PSI2IiBjeT0iNiIgcj0iMS41IiBmaWxsPSJ3aGl0ZSIvPjwvc3ZnPg==)"></div><p data-i2-child="text" class="text__NkKDj text_sm___CRWY text_sans__ZZUYU text-white 2xl:text-[22px] 2xl:leading-[1.35]">Onboard, educate, and notify your customers with in-context, automated messages—cutting support volume and keeping customers happy.</p><div class="flex flex-col gap-0-75 w-full mt-0-75 sm:flex-row sm:justify-center"><a data-i2-child="cta-link" class="btn__OJSKZ secondary__xrwNg invert__Zm_F3 size_base__FqE55" href="https://www.intercom.com/view-demos" text="View demo"><span class="foreground__FzNcQ">View demo</span><div class="background_wrapper__DaV4c"><span class="background__Tz1lV"></span></div></a><a data-i2-child="cta-link" class="btn__OJSKZ primary__tAcqa invert__Zm_F3 size_base__FqE55" href="https://app.intercom.com/admins/sign_up?solution_id=29" text="Start free trial"><span class="foreground__FzNcQ">Start free trial</span><div class="background_wrapper__DaV4c"><span class="background__Tz1lV"></span></div></a></div></div><div data-loaded="false" data-i2-child="img" data-fill="none" style="--lqip-reveal-step:100ms;--img-reveal-delay:0ms;--img-aspect-ratio:2436 / 1624;--img-reveal-duration:0.8s" class="heroImage__NwYZs aspect-[3/2] z-10 img_root__pA_XT undefined no_lqip__df9Xp slow_transition__aa5F3"><img alt="outbound-foreground" width="2436" height="1624" loading="lazy" class="img__f9A7d"/></div><div class="marqueeContainer__CFUpQ flex flex-col items-center gap-[2px] pt-1 pb-[6px] z-10 sm:flex-row sm:py-1-5 lg:p-1-5"><span data-i2-child="text" class="text__NkKDj text_base__tOPeL text_sans__ZZUYU text-center block max-w-[18ch] mx-auto text-white sm:text-left text-[18px] 2xl:text-[22px]">Trusted by more than 25,000 leading brands:</span><section class="marquee__Ggv9f"><div class="marquee__NBcif"><div class="marquee__content__jQE2x"><ul class="marquee__animatedRow__XEGB4 fast__UytrD" aria-hidden="false"><li class="h-fit"><span class="text_deco__ANXOp medium__GeS30 text-[28px] lg:text-[2rem] text-white">Amazon</span></li><li class="h-fit"><span class="text_deco__ANXOp ivory___dwFB text-[28px] lg:text-[2rem] text-white">Frame.io</span></li><li class="h-fit"><span class="text_deco__ANXOp beretta__b_K2K text-[28px] lg:text-[2rem] text-white">Coda</span></li><li class="h-fit"><span class="text_deco__ANXOp maxi__CUNmd text-[28px] lg:text-[2rem] text-white">Envoy</span></li><li class="h-fit"><span class="text_deco__ANXOp raster__wl0bg text-[28px] lg:text-[2rem] text-white">Atlassian</span></li><li class="h-fit"><span class="text_deco__ANXOp planar__k_sMS text-[28px] lg:text-[2rem] text-white">Anthropic</span></li><li class="h-fit"><span class="text_deco__ANXOp ivory___dwFB text-[28px] lg:text-[2rem] text-white">Microsoft</span></li><li class="h-fit"><span class="text_deco__ANXOp honey__nTcoJ text-[28px] lg:text-[2rem] text-white">Clay</span></li><li class="h-fit"><span class="text_deco__ANXOp beretta__b_K2K text-[28px] lg:text-[2rem] text-white">Perplexity</span></li><li class="h-fit"><span class="text_deco__ANXOp raster__wl0bg text-[28px] lg:text-[2rem] text-white">Consensys</span></li></ul><ul class="marquee__animatedRow__XEGB4 fast__UytrD" aria-hidden="true"><li class="h-fit"><span class="text_deco__ANXOp medium__GeS30 text-[28px] lg:text-[2rem] text-white">Amazon</span></li><li class="h-fit"><span class="text_deco__ANXOp ivory___dwFB text-[28px] lg:text-[2rem] text-white">Frame.io</span></li><li class="h-fit"><span class="text_deco__ANXOp beretta__b_K2K text-[28px] lg:text-[2rem] text-white">Coda</span></li><li class="h-fit"><span class="text_deco__ANXOp maxi__CUNmd text-[28px] lg:text-[2rem] text-white">Envoy</span></li><li class="h-fit"><span class="text_deco__ANXOp raster__wl0bg text-[28px] lg:text-[2rem] text-white">Atlassian</span></li><li class="h-fit"><span class="text_deco__ANXOp planar__k_sMS text-[28px] lg:text-[2rem] text-white">Anthropic</span></li><li class="h-fit"><span class="text_deco__ANXOp ivory___dwFB text-[28px] lg:text-[2rem] text-white">Microsoft</span></li><li class="h-fit"><span class="text_deco__ANXOp honey__nTcoJ text-[28px] lg:text-[2rem] text-white">Clay</span></li><li class="h-fit"><span class="text_deco__ANXOp beretta__b_K2K text-[28px] lg:text-[2rem] text-white">Perplexity</span></li><li class="h-fit"><span class="text_deco__ANXOp raster__wl0bg text-[28px] lg:text-[2rem] text-white">Consensys</span></li></ul><ul class="marquee__animatedRow__XEGB4 fast__UytrD" aria-hidden="true"><li class="h-fit"><span class="text_deco__ANXOp medium__GeS30 text-[28px] lg:text-[2rem] text-white">Amazon</span></li><li class="h-fit"><span class="text_deco__ANXOp ivory___dwFB text-[28px] lg:text-[2rem] text-white">Frame.io</span></li><li class="h-fit"><span class="text_deco__ANXOp beretta__b_K2K text-[28px] lg:text-[2rem] text-white">Coda</span></li><li class="h-fit"><span class="text_deco__ANXOp maxi__CUNmd text-[28px] lg:text-[2rem] text-white">Envoy</span></li><li class="h-fit"><span class="text_deco__ANXOp raster__wl0bg text-[28px] lg:text-[2rem] text-white">Atlassian</span></li><li class="h-fit"><span class="text_deco__ANXOp planar__k_sMS text-[28px] lg:text-[2rem] text-white">Anthropic</span></li><li class="h-fit"><span class="text_deco__ANXOp ivory___dwFB text-[28px] lg:text-[2rem] text-white">Microsoft</span></li><li class="h-fit"><span class="text_deco__ANXOp honey__nTcoJ text-[28px] lg:text-[2rem] text-white">Clay</span></li><li class="h-fit"><span class="text_deco__ANXOp beretta__b_K2K text-[28px] lg:text-[2rem] text-white">Perplexity</span></li><li class="h-fit"><span class="text_deco__ANXOp raster__wl0bg text-[28px] lg:text-[2rem] text-white">Consensys</span></li></ul><ul class="marquee__animatedRow__XEGB4 fast__UytrD" aria-hidden="true"><li class="h-fit"><span class="text_deco__ANXOp medium__GeS30 text-[28px] lg:text-[2rem] text-white">Amazon</span></li><li class="h-fit"><span class="text_deco__ANXOp ivory___dwFB text-[28px] lg:text-[2rem] text-white">Frame.io</span></li><li class="h-fit"><span class="text_deco__ANXOp beretta__b_K2K text-[28px] lg:text-[2rem] text-white">Coda</span></li><li class="h-fit"><span class="text_deco__ANXOp maxi__CUNmd text-[28px] lg:text-[2rem] text-white">Envoy</span></li><li class="h-fit"><span class="text_deco__ANXOp raster__wl0bg text-[28px] lg:text-[2rem] text-white">Atlassian</span></li><li class="h-fit"><span class="text_deco__ANXOp planar__k_sMS text-[28px] lg:text-[2rem] text-white">Anthropic</span></li><li class="h-fit"><span class="text_deco__ANXOp ivory___dwFB text-[28px] lg:text-[2rem] text-white">Microsoft</span></li><li class="h-fit"><span class="text_deco__ANXOp honey__nTcoJ text-[28px] lg:text-[2rem] text-white">Clay</span></li><li class="h-fit"><span class="text_deco__ANXOp beretta__b_K2K text-[28px] lg:text-[2rem] text-white">Perplexity</span></li><li class="h-fit"><span class="text_deco__ANXOp raster__wl0bg text-[28px] lg:text-[2rem] text-white">Consensys</span></li></ul></div></div></section></div></div><div data-loaded="false" data-i2-child="img" data-fill="cover" style="--lqip-reveal-step:100ms;--img-reveal-delay:0ms;--img-aspect-ratio:4052 / 3338;--img-reveal-duration:0.8s" class="absolute inset-0 z-0 img_root__pA_XT cover__gpOdl no_lqip__df9Xp slow_transition__aa5F3"><img alt="outbound-background" width="4052" height="3338" loading="lazy" class="img__f9A7d"/></div></div><div><div class="outer_container__XBTf0"><div class="content_block__ZrOQg"><div data-i2-child="section-intro" class="scroll-mt-6 section_intro__uM4XO content__mmmmJ undefined" id="tools-to-onboard-customers-and-get-ahead-of-known-issues-" data-i2="product nav"><h2 data-i2-child="title" class="display__Ajr5Q display_serif__zv1mH display_h3__efGt7 display_bold__zXv_X title__jBRjC">Tools to onboard customers and get ahead of known issues </h2></div></div><div class="grid_container__szwz5 cards__3__UqGzH"><div class="card__jTdo0"><div class="card_header__WH2R0"><span data-i2-child="display" class="display__Ajr5Q display_serif__zv1mH display_h3__efGt7 display_bold__zXv_X">01</span><div role="separator" data-i2-child="separator" aria-orientation="horizontal" class="separator__pku6S orientation_horizontal__xfiFD padding_sm__ot77Z padding__yegFO"><div class="dotted_line__v2JjZ orientation_horizontal__iyncd size_base__nxbgB" style="background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxMiIgaGVpZ2h0PSIxMiI+PHBhdGggZmlsbD0idHJhbnNwYXJlbnQiIGQ9Ik0wIDBoMTJ2MTJIMHoiLz48Y2lyY2xlIGN4PSI2IiBjeT0iNiIgcj0iMS41Ii8+PC9zdmc+)"></div></div></div><div class="content_wrapper__pFqZO"><h6 data-i2-child="display" class="display__Ajr5Q display_sans__Vs4Xa display_h6__qWFtz display_bold__zXv_X m-0">Onboard customers faster</h6><span data-i2-child="text" class="text__NkKDj text_xs__nGeVx text_sans__ZZUYU">Onboard users with interactive guides, personalized tasks, and in-app highlights—no code required.</span></div></div><div class="card__jTdo0"><div class="card_header__WH2R0"><span data-i2-child="display" class="display__Ajr5Q display_serif__zv1mH display_h3__efGt7 display_bold__zXv_X">02</span><div role="separator" data-i2-child="separator" aria-orientation="horizontal" class="separator__pku6S orientation_horizontal__xfiFD padding_sm__ot77Z padding__yegFO"><div class="dotted_line__v2JjZ orientation_horizontal__iyncd size_base__nxbgB" style="background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxMiIgaGVpZ2h0PSIxMiI+PHBhdGggZmlsbD0idHJhbnNwYXJlbnQiIGQ9Ik0wIDBoMTJ2MTJIMHoiLz48Y2lyY2xlIGN4PSI2IiBjeT0iNiIgcj0iMS41Ii8+PC9zdmc+)"></div></div></div><div class="content_wrapper__pFqZO"><h6 data-i2-child="display" class="display__Ajr5Q display_sans__Vs4Xa display_h6__qWFtz display_bold__zXv_X m-0">Create targeted user journeys </h6><span data-i2-child="text" class="text__NkKDj text_xs__nGeVx text_sans__ZZUYU">Build omnichannel message sequences for customer segments with an easy-to-use visual builder.</span></div></div><div class="card__jTdo0"><div class="card_header__WH2R0"><span data-i2-child="display" class="display__Ajr5Q display_serif__zv1mH display_h3__efGt7 display_bold__zXv_X">03</span><div role="separator" data-i2-child="separator" aria-orientation="horizontal" class="separator__pku6S orientation_horizontal__xfiFD padding_sm__ot77Z padding__yegFO"><div class="dotted_line__v2JjZ orientation_horizontal__iyncd size_base__nxbgB" style="background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxMiIgaGVpZ2h0PSIxMiI+PHBhdGggZmlsbD0idHJhbnNwYXJlbnQiIGQ9Ik0wIDBoMTJ2MTJIMHoiLz48Y2lyY2xlIGN4PSI2IiBjeT0iNiIgcj0iMS41Ii8+PC9zdmc+)"></div></div></div><div class="content_wrapper__pFqZO"><h6 data-i2-child="display" class="display__Ajr5Q display_sans__Vs4Xa display_h6__qWFtz display_bold__zXv_X m-0">Reduce volume at the source</h6><span data-i2-child="text" class="text__NkKDj text_xs__nGeVx text_sans__ZZUYU">Inform customers of issues when they arise, with a selection of message types to choose from.</span></div></div></div></div></div><div class="w-full"><div role="separator" data-i2-child="separator" aria-orientation="horizontal" class="separator__pku6S orientation_horizontal__xfiFD padding_sm__ot77Z padding__yegFO"><div class="dotted_line__v2JjZ orientation_horizontal__iyncd size_base__nxbgB" style="background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxMiIgaGVpZ2h0PSIxMiI+PHBhdGggZmlsbD0idHJhbnNwYXJlbnQiIGQ9Ik0wIDBoMTJ2MTJIMHoiLz48Y2lyY2xlIGN4PSI2IiBjeT0iNiIgcj0iMS41Ii8+PC9zdmc+)"></div></div></div><section data-i2-child="section-scroll-to" class="section__Qkzgs section_stack__i2Ohi lg__EVYIK my-4 md:my-5 feature_highlight____nY1"><div id="apps-and-integrations" class="anchor__KwbcG" data-i2-child="section-anchor"></div><div data-size="base" class="container__Etr3H base__P6pmh gutter__ieBWF"><div class="content_block__ZrOQg"><div data-i2-child="section-intro" class="scroll-mt-6 section_intro__uM4XO content__mmmmJ undefined" id="keep-new-users-in-your-product-and-out-of-your-inbox" data-i2="product nav"><div class="badge_container__WCmAj"><div data-i2-child="badge" class="badge__UtuQ3 pill__opPf7 light-grey__PrNVB undefined" label="Onboarding and education">Onboarding and education</div></div><h2 data-i2-child="title" class="display__Ajr5Q display_serif__zv1mH display_h3__efGt7 display_bold__zXv_X title__jBRjC">Keep new users in your product and out of your inbox</h2></div></div></div><div data-size="base" class="container__Etr3H base__P6pmh gutter__ieBWF"><article class="feature_highlight_cards__Wkvp3 portrait__Xf4fC"><div data-i2-child="product-card-layout" data-layout="columns" class="product_card_layout__w_Kna layout_columns__Pnssl bg_none__A5Dim with_rounded__V61Qi headless__dwyxX"><div data-i2-child="product_card_region_aside" class="product_card_region__qUtdi position_aside__E93_h undefined"><div data-i2-child="trigger-list" class="trigger_list__w8Xci orientation_vertical__I7JqF align_start__zILEw justify_start__ruWcC"><div><div><button type="button" id="trigger-product-tours" role="button" aria-expanded="true" tabindex="0" aria-controls="panel-product-tours" data-disclosure-trigger="true" data-i2-child="trigger" class="trigger__sROm5 active__F8fbf"><div class="trigger_progress_bg__hW850"></div><div class="trigger_progress_bar__EZ1fD active__F8fbf"></div><span class="trigger_title__tS4V8">Product Tours</span><span class="trigger_description__QgHnL">Make it easy for new users to get started with automated, interactive onboarding. Code-free and simple to set up.</span></button></div><div role="region" aria-labelledby="trigger-product-tours" data-open="true" id="panel-product-tours" aria-hidden="false" data-i2-child="accordion-panel" class="accordion_panel__DZiil last__PsQYl"><div><div class="panel_media__DZl29"><div data-loaded="false" data-i2-child="card-media-bg" data-fill="cover" style="--lqip-reveal-step:100ms;--img-reveal-delay:9600ms;--img-reveal-duration:0.8s" class="img_root__pA_XT cover__gpOdl slow_transition__aa5F3"><img aria-hidden="true" src="data:image/webp;base64,UklGRj4AAABXRUJQVlA4IDIAAABwAgCdASoQABQALvmczmcuLy8vDwD4SxgAB6agAP6giLY/7k/S9066oU0X5ZoiFwAAAA==" alt="" class="lqip__frmyg" style="z-index:2;--lqip-reveal-delay:0ms"/><img alt="I2Y2 - Product page asset backgrounds - Garden - 02 - 4-5.webp" loading="lazy" class="img__f9A7d"/></div><div data-loaded="false" data-i2-child="card-media-img" data-fill="none" style="--lqip-reveal-step:100ms;--img-reveal-delay:0ms;--img-aspect-ratio:2512 / 2980;--img-reveal-duration:0.8s" class="hide-on-percy img_root__pA_XT undefined no_lqip__df9Xp slow_transition__aa5F3"><img alt="I2Y2 - Product page asset - Outbound - Feature highlight - 01.webp" width="2512" height="2980" loading="lazy" class="img__f9A7d"/></div></div></div></div></div><div><div><button type="button" id="trigger-checklists" role="button" aria-expanded="false" tabindex="0" aria-controls="panel-checklists" data-disclosure-trigger="true" data-i2-child="trigger" class="trigger__sROm5"><div class="trigger_progress_bg__hW850"></div><div class="trigger_progress_bar__EZ1fD"></div><span class="trigger_title__tS4V8">Checklists</span><span class="trigger_description__QgHnL">Send users contextual and personalized task lists in the Messenger to set them up for success.</span></button></div><div role="region" aria-labelledby="trigger-checklists" data-open="false" id="panel-checklists" aria-hidden="true" data-i2-child="accordion-panel" class="accordion_panel__DZiil"><div><div class="panel_media__DZl29"><div data-loaded="false" data-i2-child="card-media-bg" data-fill="cover" style="--lqip-reveal-step:100ms;--img-reveal-delay:10000ms;--img-reveal-duration:0.8s" class="img_root__pA_XT cover__gpOdl slow_transition__aa5F3"><img aria-hidden="true" src="data:image/webp;base64,UklGRkIAAABXRUJQVlA4IDYAAADwAgCdASoQABQAPzmEulOvKKWisAgB4CcJYgCsAC0kAAD9GtBQYGRnGE1YF3PIJL7zPR52QAA=" alt="" class="lqip__frmyg" style="z-index:2;--lqip-reveal-delay:0ms"/><img alt="I2Y2 - Product page asset backgrounds - Garden - 03 - 4-5.webp" loading="lazy" class="img__f9A7d"/></div><div data-loaded="false" data-i2-child="card-media-img" data-fill="none" style="--lqip-reveal-step:100ms;--img-reveal-delay:0ms;--img-aspect-ratio:2384 / 2980;--img-reveal-duration:0.8s" class="hide-on-percy img_root__pA_XT undefined no_lqip__df9Xp slow_transition__aa5F3"><img alt="I2Y2 - Product page asset - Outbound - Feature highlight - 02.webp" width="2384" height="2980" loading="lazy" class="img__f9A7d"/></div></div></div></div></div><div><div><button type="button" id="trigger-mobile-carousels" role="button" aria-expanded="false" tabindex="0" aria-controls="panel-mobile-carousels" data-disclosure-trigger="true" data-i2-child="trigger" class="trigger__sROm5"><div class="trigger_progress_bg__hW850"></div><div class="trigger_progress_bar__EZ1fD"></div><span class="trigger_title__tS4V8">Mobile Carousels</span><span class="trigger_description__QgHnL">Highlight the best parts of your mobile app with simple-to-create, fully customizable screens.</span></button></div><div role="region" aria-labelledby="trigger-mobile-carousels" data-open="false" id="panel-mobile-carousels" aria-hidden="true" data-i2-child="accordion-panel" class="accordion_panel__DZiil"><div><div class="panel_media__DZl29"><div data-loaded="false" data-i2-child="card-media-bg" data-fill="cover" style="--lqip-reveal-step:100ms;--img-reveal-delay:10800ms;--img-reveal-duration:0.8s" class="img_root__pA_XT cover__gpOdl slow_transition__aa5F3"><img aria-hidden="true" src="data:image/webp;base64,UklGRkgAAABXRUJQVlA4IDwAAABQAwCdASoQABQAPzmGulOvKSWisAgB4CcJYwC7MoADTb17oAD+w8CWtlFlHQSDU9CDeXBTjotsvZJAAAA=" alt="" class="lqip__frmyg" style="z-index:2;--lqip-reveal-delay:0ms"/><img alt="I2Y2 - Product page asset backgrounds - Garden - 04 - 4-5.webp" loading="lazy" class="img__f9A7d"/></div><div data-loaded="false" data-i2-child="card-media-img" data-fill="none" style="--lqip-reveal-step:100ms;--img-reveal-delay:0ms;--img-aspect-ratio:2384 / 2980;--img-reveal-duration:0.8s" class="hide-on-percy img_root__pA_XT undefined no_lqip__df9Xp slow_transition__aa5F3"><img alt="I2Y2 - Product page asset - Outbound - Feature highlight - 03.webp" width="2384" height="2980" loading="lazy" class="img__f9A7d"/></div></div></div></div></div><div><div><button type="button" id="trigger-tooltips" role="button" aria-expanded="false" tabindex="0" aria-controls="panel-tooltips" data-disclosure-trigger="true" data-i2-child="trigger" class="trigger__sROm5"><div class="trigger_progress_bg__hW850"></div><div class="trigger_progress_bar__EZ1fD"></div><span class="trigger_title__tS4V8">Tooltips</span><span class="trigger_description__QgHnL">Point out features, and provide in-context help for customers exactly where they need it.</span></button></div><div role="region" aria-labelledby="trigger-tooltips" data-open="false" id="panel-tooltips" aria-hidden="true" data-i2-child="accordion-panel" class="accordion_panel__DZiil"><div><div class="panel_media__DZl29"><div data-loaded="false" data-i2-child="card-media-bg" data-fill="cover" style="--lqip-reveal-step:100ms;--img-reveal-delay:10000ms;--img-reveal-duration:0.8s" class="img_root__pA_XT cover__gpOdl slow_transition__aa5F3"><img aria-hidden="true" src="data:image/webp;base64,UklGRkIAAABXRUJQVlA4IDYAAAAwAwCdASoQABQAPzmEuVOvKKWisAgB4CcJZQDE2CHVndQAAP3YL5bMPWiNzQKe6OxR3EAAAAA=" alt="" class="lqip__frmyg" style="z-index:2;--lqip-reveal-delay:0ms"/><img alt="I2Y2 - Product page asset backgrounds - Garden - 05 - 4-5.webp" loading="lazy" class="img__f9A7d"/></div><div data-loaded="false" data-i2-child="card-media-img" data-fill="none" style="--lqip-reveal-step:100ms;--img-reveal-delay:0ms;--img-aspect-ratio:2508 / 2980;--img-reveal-duration:0.8s" class="hide-on-percy img_root__pA_XT undefined no_lqip__df9Xp slow_transition__aa5F3"><img alt="I2Y2 - Product page asset - Outbound - Feature highlight - 04.webp" width="2508" height="2980" loading="lazy" class="img__f9A7d"/></div></div></div></div></div></div></div><div data-i2-child="product_card_region_main" class="product_card_region__qUtdi position_main__CiS4V undefined"><div data-i2-layout="columns" data-i2-child="product-card-tab-panel-list" class="tab_panel_list__xw8oL layout_columns__Pnssl"><div role="tabpanel" aria-labelledby="trigger-product-tours" id="panel-product-tours" tabindex="0" class="tab_panel__D6IXk" style="opacity:0"><div class="panel_media__DZl29"><div data-loaded="false" data-i2-child="card-media-bg" data-fill="cover" style="--lqip-reveal-step:100ms;--img-reveal-delay:9600ms;--img-reveal-duration:0.8s" class="img_root__pA_XT cover__gpOdl slow_transition__aa5F3"><img aria-hidden="true" src="data:image/webp;base64,UklGRj4AAABXRUJQVlA4IDIAAABwAgCdASoQABQALvmczmcuLy8vDwD4SxgAB6agAP6giLY/7k/S9066oU0X5ZoiFwAAAA==" alt="" class="lqip__frmyg" style="z-index:2;--lqip-reveal-delay:0ms"/><img alt="I2Y2 - Product page asset backgrounds - Garden - 02 - 4-5.webp" loading="lazy" class="img__f9A7d"/></div><div data-loaded="false" data-i2-child="card-media-img" data-fill="none" style="--lqip-reveal-step:100ms;--img-reveal-delay:0ms;--img-aspect-ratio:2512 / 2980;--img-reveal-duration:0.8s" class="hide-on-percy img_root__pA_XT undefined no_lqip__df9Xp slow_transition__aa5F3"><img alt="I2Y2 - Product page asset - Outbound - Feature highlight - 01.webp" width="2512" height="2980" loading="lazy" class="img__f9A7d"/></div></div></div></div></div></div></article></div></section><div class="w-full"><div role="separator" data-i2-child="separator" aria-orientation="horizontal" class="separator__pku6S orientation_horizontal__xfiFD padding_sm__ot77Z padding__yegFO"><div class="dotted_line__v2JjZ orientation_horizontal__iyncd size_base__nxbgB" style="background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxMiIgaGVpZ2h0PSIxMiI+PHBhdGggZmlsbD0idHJhbnNwYXJlbnQiIGQ9Ik0wIDBoMTJ2MTJIMHoiLz48Y2lyY2xlIGN4PSI2IiBjeT0iNiIgcj0iMS41Ii8+PC9zdmc+)"></div></div></div><section data-i2-child="section-scroll-to" class="section__Qkzgs section_stack__i2Ohi lg__EVYIK my-4 md:my-5 feature_highlight____nY1"><div id="apps-and-integrations" class="anchor__KwbcG" data-i2-child="section-anchor"></div><div data-size="base" class="container__Etr3H base__P6pmh gutter__ieBWF"><div class="content_block__ZrOQg"><div data-i2-child="section-intro" class="scroll-mt-6 section_intro__uM4XO content__mmmmJ undefined" id="build-powerful-automated-support-experiences" data-i2="product nav"><div class="badge_container__WCmAj"><div data-i2-child="badge" class="badge__UtuQ3 pill__opPf7 light-grey__PrNVB undefined" label="Series">Series</div></div><h2 data-i2-child="title" class="display__Ajr5Q display_serif__zv1mH display_h3__efGt7 display_bold__zXv_X title__jBRjC">Build powerful automated support experiences</h2><p class="text__NkKDj text_base__tOPeL text_serif__k5JmF subtitle__I6B63" data-i2-child="subtitle">Create cohesive targeted message sequences across channels with a no-code visual builder.</p></div></div></div><div data-size="base" class="container__Etr3H base__P6pmh gutter__ieBWF"><article class="feature_highlight_cards__Wkvp3 portrait__Xf4fC portrait_reverse__CX0Y3"><div data-i2-child="product-card-layout" data-layout="columns" class="product_card_layout__w_Kna layout_columns__Pnssl reverse__Xv7x6 bg_none__A5Dim with_rounded__V61Qi headless__dwyxX"><div data-i2-child="product_card_region_aside" class="product_card_region__qUtdi position_aside__E93_h undefined"><div data-i2-child="trigger-list" class="trigger_list__w8Xci orientation_vertical__I7JqF align_start__zILEw justify_start__ruWcC"><div><div><button type="button" id="trigger-omnichannel-communications" role="button" aria-expanded="true" tabindex="0" aria-controls="panel-omnichannel-communications" data-disclosure-trigger="true" data-i2-child="trigger" class="trigger__sROm5 active__F8fbf"><div class="trigger_progress_bg__hW850"></div><div class="trigger_progress_bar__EZ1fD active__F8fbf"></div><span class="trigger_title__tS4V8">Omnichannel communications</span><span class="trigger_description__QgHnL">Send sequential messages across product tours, in-app messages, bots, email, and more with a drag-and-drop customer journey builder.</span></button></div><div role="region" aria-labelledby="trigger-omnichannel-communications" data-open="true" id="panel-omnichannel-communications" aria-hidden="false" data-i2-child="accordion-panel" class="accordion_panel__DZiil last__PsQYl"><div><div class="panel_media__DZl29"><div data-loaded="false" data-i2-child="card-media-bg" data-fill="cover" style="--lqip-reveal-step:100ms;--img-reveal-delay:10400ms;--img-reveal-duration:0.8s" class="img_root__pA_XT cover__gpOdl slow_transition__aa5F3"><img aria-hidden="true" src="data:image/webp;base64,UklGRkQAAABXRUJQVlA4IDgAAAAQAwCdASoQABQAPzmKu1S/qaYjMAgD8CcJQAAA/DgprAAA5/yymPrUch+5Py5/9Xi/mmNqQzCAAA==" alt="" class="lqip__frmyg" style="z-index:2;--lqip-reveal-delay:0ms"/><img alt="I2Y2 - Product page asset backgrounds - Garden - 06 - 4-5.webp" loading="lazy" class="img__f9A7d"/></div><div data-loaded="false" data-i2-child="card-media-img" data-fill="none" style="--lqip-reveal-step:100ms;--img-reveal-delay:0ms;--img-aspect-ratio:2384 / 2980;--img-reveal-duration:0.8s" class="hide-on-percy img_root__pA_XT undefined no_lqip__df9Xp slow_transition__aa5F3"><img alt="I2Y2 - Product page asset - Outbound - Feature highlight - 05.webp" width="2384" height="2980" loading="lazy" class="img__f9A7d"/></div></div></div></div></div><div><div><button type="button" id="trigger-precise-targeting" role="button" aria-expanded="false" tabindex="0" aria-controls="panel-precise-targeting" data-disclosure-trigger="true" data-i2-child="trigger" class="trigger__sROm5"><div class="trigger_progress_bg__hW850"></div><div class="trigger_progress_bar__EZ1fD"></div><span class="trigger_title__tS4V8">Precise targeting</span><span class="trigger_description__QgHnL">Target users based on who they are and how they engage with your product and messages.</span></button></div><div role="region" aria-labelledby="trigger-precise-targeting" data-open="false" id="panel-precise-targeting" aria-hidden="true" data-i2-child="accordion-panel" class="accordion_panel__DZiil"><div><div class="panel_media__DZl29"><div data-loaded="false" data-i2-child="card-media-bg" data-fill="cover" style="--lqip-reveal-step:100ms;--img-reveal-delay:9600ms;--img-reveal-duration:0.8s" class="img_root__pA_XT cover__gpOdl slow_transition__aa5F3"><img aria-hidden="true" src="data:image/webp;base64,UklGRj4AAABXRUJQVlA4IDIAAADwAgCdASoQABQAPzmGuVO/qSWkMAgD8CcJZQDG9C4CAAD+4nl6R/F/GutvGYMmZcVAAA==" alt="" class="lqip__frmyg" style="z-index:2;--lqip-reveal-delay:0ms"/><img alt="I2Y2 - Product page asset backgrounds - Garden - 07 - 4-5.webp" loading="lazy" class="img__f9A7d"/></div><div data-loaded="false" data-i2-child="card-media-img" data-fill="none" style="--lqip-reveal-step:100ms;--img-reveal-delay:0ms;--img-aspect-ratio:2384 / 2980;--img-reveal-duration:0.8s" class="hide-on-percy img_root__pA_XT undefined no_lqip__df9Xp slow_transition__aa5F3"><img alt="I2Y2 - Product page asset - Outbound - Feature highlight - 06.webp" width="2384" height="2980" loading="lazy" class="img__f9A7d"/></div></div></div></div></div><div><div><button type="button" id="trigger-powerful-reporting" role="button" aria-expanded="false" tabindex="0" aria-controls="panel-powerful-reporting" data-disclosure-trigger="true" data-i2-child="trigger" class="trigger__sROm5"><div class="trigger_progress_bg__hW850"></div><div class="trigger_progress_bar__EZ1fD"></div><span class="trigger_title__tS4V8">Powerful reporting</span><span class="trigger_description__QgHnL">Optimize support journeys with insights about how customers interact with your messages.</span></button></div><div role="region" aria-labelledby="trigger-powerful-reporting" data-open="false" id="panel-powerful-reporting" aria-hidden="true" data-i2-child="accordion-panel" class="accordion_panel__DZiil"><div><div class="panel_media__DZl29"><div data-loaded="false" data-i2-child="card-media-bg" data-fill="cover" style="--lqip-reveal-step:100ms;--img-reveal-delay:9200ms;--img-reveal-duration:0.8s" class="img_root__pA_XT cover__gpOdl slow_transition__aa5F3"><img aria-hidden="true" src="data:image/webp;base64,UklGRjwAAABXRUJQVlA4IDAAAADwAgCdASoQABQAPzmEuVO+qKWoMAgD0CcJZQDE2DBsAAD+0AXS2alqG2q69/q2QAA=" alt="" class="lqip__frmyg" style="z-index:2;--lqip-reveal-delay:0ms"/><img alt="I2Y2 - Product page asset backgrounds - Garden - 08 - 4-5.webp" loading="lazy" class="img__f9A7d"/></div><div data-loaded="false" data-i2-child="card-media-img" data-fill="none" style="--lqip-reveal-step:100ms;--img-reveal-delay:0ms;--img-aspect-ratio:2384 / 2980;--img-reveal-duration:0.8s" class="hide-on-percy img_root__pA_XT undefined no_lqip__df9Xp slow_transition__aa5F3"><img alt="I2Y2 - Product page asset - Outbound - Feature highlight - 07.webp" width="2384" height="2980" loading="lazy" class="img__f9A7d"/></div></div></div></div></div></div></div><div data-i2-child="product_card_region_main" class="product_card_region__qUtdi position_main__CiS4V undefined"><div data-i2-layout="columns" data-i2-child="product-card-tab-panel-list" class="tab_panel_list__xw8oL layout_columns__Pnssl"><div role="tabpanel" aria-labelledby="trigger-omnichannel-communications" id="panel-omnichannel-communications" tabindex="0" class="tab_panel__D6IXk" style="opacity:0"><div class="panel_media__DZl29"><div data-loaded="false" data-i2-child="card-media-bg" data-fill="cover" style="--lqip-reveal-step:100ms;--img-reveal-delay:10400ms;--img-reveal-duration:0.8s" class="img_root__pA_XT cover__gpOdl slow_transition__aa5F3"><img aria-hidden="true" src="data:image/webp;base64,UklGRkQAAABXRUJQVlA4IDgAAAAQAwCdASoQABQAPzmKu1S/qaYjMAgD8CcJQAAA/DgprAAA5/yymPrUch+5Py5/9Xi/mmNqQzCAAA==" alt="" class="lqip__frmyg" style="z-index:2;--lqip-reveal-delay:0ms"/><img alt="I2Y2 - Product page asset backgrounds - Garden - 06 - 4-5.webp" loading="lazy" class="img__f9A7d"/></div><div data-loaded="false" data-i2-child="card-media-img" data-fill="none" style="--lqip-reveal-step:100ms;--img-reveal-delay:0ms;--img-aspect-ratio:2384 / 2980;--img-reveal-duration:0.8s" class="hide-on-percy img_root__pA_XT undefined no_lqip__df9Xp slow_transition__aa5F3"><img alt="I2Y2 - Product page asset - Outbound - Feature highlight - 05.webp" width="2384" height="2980" loading="lazy" class="img__f9A7d"/></div></div></div></div></div></div></article></div></section><div class="w-full"><div role="separator" data-i2-child="separator" aria-orientation="horizontal" class="separator__pku6S orientation_horizontal__xfiFD padding_sm__ot77Z padding__yegFO"><div class="dotted_line__v2JjZ orientation_horizontal__iyncd size_base__nxbgB" style="background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxMiIgaGVpZ2h0PSIxMiI+PHBhdGggZmlsbD0idHJhbnNwYXJlbnQiIGQ9Ik0wIDBoMTJ2MTJIMHoiLz48Y2lyY2xlIGN4PSI2IiBjeT0iNiIgcj0iMS41Ii8+PC9zdmc+)"></div></div></div><div class="flex flex-col gap-4 items-center justify-center px-0-75 md:px-4 my-4 md:my-5 bg-cream w-full"><div class="content_block__ZrOQg"><div data-i2-child="section-intro" class="scroll-mt-6 section_intro__uM4XO content__mmmmJ undefined" id="the-right-message-right-when-it-matters" data-i2="product nav"><div class="badge_container__WCmAj"><div data-i2-child="badge" class="badge__UtuQ3 pill__opPf7 light-grey__PrNVB undefined" label="Outbound messages">Outbound messages</div></div><h2 data-i2-child="title" class="display__Ajr5Q display_serif__zv1mH display_h3__efGt7 display_bold__zXv_X title__jBRjC">The right message, right when it matters</h2></div></div><div data-i2-child="text-media-columns-section" class="column_container__rsT5u"><div class="column__in_Tm"><div class="media_container__JaKDA"><div data-loaded="false" data-i2-child="img" data-fill="cover" style="--lqip-reveal-step:100ms;--img-reveal-delay:8400ms;--img-reveal-duration:0.8s" class="img__QBLqv img_root__pA_XT cover__gpOdl slow_transition__aa5F3"><img aria-hidden="true" src="data:image/webp;base64,UklGRjYAAABXRUJQVlA4ICoAAADwAQCdASoQABAABUB8JZQC7AEMwPMNYAAA/sf2oGfJ5xh3ky1UePYAAAA=" alt="" class="lqip__frmyg" style="z-index:2;--lqip-reveal-delay:0ms"/><img alt="In-product Messages" loading="lazy" class="img__f9A7d"/></div></div><div class="content_container__NJPHc"><span data-i2-child="display" class="display__Ajr5Q display_sans__Vs4Xa display_h6__qWFtz display_bold__zXv_X">In-product Messages</span><span data-i2-child="text" class="text__NkKDj text_sm___CRWY text_sans__ZZUYU">Share news and updates with your customers directly inside your product to provide in-context help.</span></div></div><div class="column__in_Tm"><div class="media_container__JaKDA"><div data-loaded="false" data-i2-child="img" data-fill="cover" style="--lqip-reveal-step:100ms;--img-reveal-delay:8000ms;--img-reveal-duration:0.8s" class="img__QBLqv img_root__pA_XT cover__gpOdl slow_transition__aa5F3"><img aria-hidden="true" src="data:image/webp;base64,UklGRjIAAABXRUJQVlA4ICYAAACQAQCdASoQABAABUB8JZQAAWNT9GAA+KKYlAcsLqXaUW5JbcIAAA==" alt="" class="lqip__frmyg" style="z-index:2;--lqip-reveal-delay:0ms"/><img alt="Mobile Push" loading="lazy" class="img__f9A7d"/></div></div><div class="content_container__NJPHc"><span data-i2-child="display" class="display__Ajr5Q display_sans__Vs4Xa display_h6__qWFtz display_bold__zXv_X">Mobile Push</span><span data-i2-child="text" class="text__NkKDj text_sm___CRWY text_sans__ZZUYU">Send customers a mobile notification that can bring them back into a specific place in your app or support conversation. </span></div></div><div class="column__in_Tm"><div class="media_container__JaKDA"><div data-loaded="false" data-i2-child="img" data-fill="cover" style="--lqip-reveal-step:100ms;--img-reveal-delay:7600ms;--img-reveal-duration:0.8s" class="img__QBLqv img_root__pA_XT cover__gpOdl slow_transition__aa5F3"><img aria-hidden="true" src="data:image/webp;base64,UklGRjAAAABXRUJQVlA4ICQAAADwAQCdASoQABAABUB8JYwCdAEOvGHF1gAA96QP3Is0FliAAAA=" alt="" class="lqip__frmyg" style="z-index:2;--lqip-reveal-delay:0ms"/><img alt="Banners" loading="lazy" class="img__f9A7d"/></div></div><div class="content_container__NJPHc"><span data-i2-child="display" class="display__Ajr5Q display_sans__Vs4Xa display_h6__qWFtz display_bold__zXv_X">Banners</span><span data-i2-child="text" class="text__NkKDj text_sm___CRWY text_sans__ZZUYU">Provide customers with system-wide notifications on your website or product to communicate important updates.</span></div></div></div></div><div class="w-full"><div role="separator" data-i2-child="separator" aria-orientation="horizontal" class="separator__pku6S orientation_horizontal__xfiFD padding_sm__ot77Z padding__yegFO"><div class="dotted_line__v2JjZ orientation_horizontal__iyncd size_base__nxbgB" style="background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxMiIgaGVpZ2h0PSIxMiI+PHBhdGggZmlsbD0idHJhbnNwYXJlbnQiIGQ9Ik0wIDBoMTJ2MTJIMHoiLz48Y2lyY2xlIGN4PSI2IiBjeT0iNiIgcj0iMS41Ii8+PC9zdmc+)"></div></div></div><div class="flex flex-col gap-4 items-center justify-center px-0-75 md:px-4 my-4 md:my-5 bg-cream w-full"><div data-i2-child="text-media-columns-section" class="column_container__rsT5u"><div class="column__in_Tm"><div class="media_container__JaKDA"><div data-loaded="false" data-i2-child="img" data-fill="cover" style="--lqip-reveal-step:100ms;--img-reveal-delay:7600ms;--img-reveal-duration:0.8s" class="img__QBLqv img_root__pA_XT cover__gpOdl slow_transition__aa5F3"><img aria-hidden="true" src="data:image/webp;base64,UklGRjAAAABXRUJQVlA4ICQAAACwAQCdASoQABAABUB8JYwAAh26r80IAPzEvf3We3dmBanhAAA=" alt="" class="lqip__frmyg" style="z-index:2;--lqip-reveal-delay:0ms"/><img alt="Chats" loading="lazy" class="img__f9A7d"/></div></div><div class="content_container__NJPHc"><span data-i2-child="display" class="display__Ajr5Q display_sans__Vs4Xa display_h6__qWFtz display_bold__zXv_X">Chats</span><span data-i2-child="text" class="text__NkKDj text_sm___CRWY text_sans__ZZUYU">Deliver proactive messages with contextual information and relevant updates directly in the Messenger.</span></div></div><div class="column__in_Tm"><div class="media_container__JaKDA"><div data-loaded="false" data-i2-child="img" data-fill="cover" style="--lqip-reveal-step:100ms;--img-reveal-delay:7200ms;--img-reveal-duration:0.8s" class="img__QBLqv img_root__pA_XT cover__gpOdl slow_transition__aa5F3"><img aria-hidden="true" src="data:image/webp;base64,UklGRi4AAABXRUJQVlA4ICIAAACwAQCdASoQABAABUB8JYwAAXS224CgAPcBqknlr6nhAAAA" alt="" class="lqip__frmyg" style="z-index:2;--lqip-reveal-delay:0ms"/><img alt="News Items" loading="lazy" class="img__f9A7d"/></div></div><div class="content_container__NJPHc"><span data-i2-child="display" class="display__Ajr5Q display_sans__Vs4Xa display_h6__qWFtz display_bold__zXv_X">News Items</span><span data-i2-child="text" class="text__NkKDj text_sm___CRWY text_sans__ZZUYU">Share support-relevant or company news and updates with customers directly in the Messenger.</span></div></div><div class="column__in_Tm"><div class="media_container__JaKDA"><div data-loaded="false" data-i2-child="img" data-fill="cover" style="--lqip-reveal-step:100ms;--img-reveal-delay:7200ms;--img-reveal-duration:0.8s" class="img__QBLqv img_root__pA_XT cover__gpOdl slow_transition__aa5F3"><img aria-hidden="true" src="data:image/webp;base64,UklGRi4AAABXRUJQVlA4ICIAAACQAQCdASoQABAABUB8JQBOgCHUyAAA/tQk1hSdgxbF0AAA" alt="" class="lqip__frmyg" style="z-index:2;--lqip-reveal-delay:0ms"/><img alt="Surveys" loading="lazy" class="img__f9A7d"/></div></div><div class="content_container__NJPHc"><span data-i2-child="display" class="display__Ajr5Q display_sans__Vs4Xa display_h6__qWFtz display_bold__zXv_X">Surveys</span><span data-i2-child="text" class="text__NkKDj text_sm___CRWY text_sans__ZZUYU">Send targeted, in-context surveys to understand customer behavior on web, mobile, or in-app.</span></div></div></div></div><div class="w-full"><div role="separator" data-i2-child="separator" aria-orientation="horizontal" class="separator__pku6S orientation_horizontal__xfiFD padding_sm__ot77Z padding__yegFO"><div class="dotted_line__v2JjZ orientation_horizontal__iyncd size_base__nxbgB" style="background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxMiIgaGVpZ2h0PSIxMiI+PHBhdGggZmlsbD0idHJhbnNwYXJlbnQiIGQ9Ik0wIDBoMTJ2MTJIMHoiLz48Y2lyY2xlIGN4PSI2IiBjeT0iNiIgcj0iMS41Ii8+PC9zdmc+)"></div></div></div><div class="flex flex-col gap-4 items-center justify-center px-0-75 md:px-4 my-4 md:my-5 bg-cream w-full"><div class="content_block__ZrOQg"><div data-i2-child="section-intro" class="scroll-mt-6 section_intro__uM4XO content__mmmmJ undefined" id="test-your-message-and-implement-the-winning-strategy" data-i2="product nav"><div class="badge_container__WCmAj"><div data-i2-child="badge" class="badge__UtuQ3 pill__opPf7 light-grey__PrNVB undefined" label="Additional features">Additional features</div></div><h2 data-i2-child="title" class="display__Ajr5Q display_serif__zv1mH display_h3__efGt7 display_bold__zXv_X title__jBRjC">Test your message and implement the winning strategy</h2></div></div><div data-i2-child="text-media-columns-section" class="column_container__rsT5u is_two_columns__zsTsk"><div class="column__in_Tm"><div class="media_container__JaKDA"><div data-loaded="false" data-i2-child="img" data-fill="cover" style="--lqip-reveal-step:100ms;--img-reveal-delay:7600ms;--img-reveal-duration:0.8s" class="img__QBLqv img_root__pA_XT cover__gpOdl slow_transition__aa5F3"><img aria-hidden="true" src="data:image/webp;base64,UklGRjAAAABXRUJQVlA4ICQAAACwAQCdASoQABAABUB8JZQAAudZtUAAAP5jPDapdvfXdjoEAAA=" alt="" class="lqip__frmyg" style="z-index:2;--lqip-reveal-delay:0ms"/><img alt="A/B Testing" loading="lazy" class="img__f9A7d"/></div></div><div class="content_container__NJPHc"><span data-i2-child="display" class="display__Ajr5Q display_sans__Vs4Xa display_h6__qWFtz display_bold__zXv_X">A/B Testing</span><span data-i2-child="text" class="text__NkKDj text_sm___CRWY text_sans__ZZUYU">Run quick tests using different messaging variations and choose the winning message to improve engagement.</span></div></div><div class="column__in_Tm"><div class="media_container__JaKDA"><div data-loaded="false" data-i2-child="img" data-fill="cover" style="--lqip-reveal-step:100ms;--img-reveal-delay:7600ms;--img-reveal-duration:0.8s" class="img__QBLqv img_root__pA_XT cover__gpOdl slow_transition__aa5F3"><img aria-hidden="true" src="data:image/webp;base64,UklGRjAAAABXRUJQVlA4ICQAAADQAQCdASoQABAABUB8JZQAAuiv5GLyKAD8fvy6hdCsz9LMAAA=" alt="" class="lqip__frmyg" style="z-index:2;--lqip-reveal-delay:0ms"/><img alt="Templates" loading="lazy" class="img__f9A7d"/></div></div><div class="content_container__NJPHc"><span data-i2-child="display" class="display__Ajr5Q display_sans__Vs4Xa display_h6__qWFtz display_bold__zXv_X">Templates</span><span data-i2-child="text" class="text__NkKDj text_sm___CRWY text_sans__ZZUYU">Leverage pre-built templates for popular use cases—from onboarding new customers to notifying them of outages.</span></div></div></div></div><div class="w-full"><div role="separator" data-i2-child="separator" aria-orientation="horizontal" class="separator__pku6S orientation_horizontal__xfiFD padding_sm__ot77Z padding__yegFO"><div class="dotted_line__v2JjZ orientation_horizontal__iyncd size_base__nxbgB" style="background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxMiIgaGVpZ2h0PSIxMiI+PHBhdGggZmlsbD0idHJhbnNwYXJlbnQiIGQ9Ik0wIDBoMTJ2MTJIMHoiLz48Y2lyY2xlIGN4PSI2IiBjeT0iNiIgcj0iMS41Ii8+PC9zdmc+)"></div></div></div><div data-i2-child="carousel-testimonial-cards" class="m-auto px-0-75 max-w-[1000px] lg:w-[82%] lg:max-w-[1492px] my-4 md:my-5 w-full flex flex-col justify-center items-center gap-1 md:gap-1-5"><h2 class="scroll-mt-6 header__jM43m" id="customers-using-outbound-see-transformative-results" data-i2="product nav">Customers using Outbound see transformative results</h2><div data-i2-child="carousel-stack-card" class="w-full flex flex-col justify-center items-center gap-1 md:gap-1-5 pb-1-5"><div class="max-w-full w-auto mb-0-5"><div class="flex items-center gap-1 lg:gap-1-25 my-0-75 mb-[0] w-full overflow-x-scroll [&::-webkit-scrollbar]:hidden [&::-webkit-scrollbar]:w-0" style="-webkit-overflow-scrolling:touch"><button class="btn__uC9Gj active__dhSDG playing__DFYkE"><span>TrueCommerce</span><div class="underline__cBksC"><div class="underline_fill__nQvvk" style="animation-duration:10000ms"></div></div></button><button class="btn__uC9Gj playing__DFYkE"><span>Webex Events</span><div class="underline__cBksC"><div class="underline_fill__nQvvk" style="animation-duration:10000ms"></div></div></button><button class="btn__uC9Gj playing__DFYkE"><span>Spendesk</span><div class="underline__cBksC"><div class="underline_fill__nQvvk" style="animation-duration:10000ms"></div></div></button></div></div><div style="height:auto" class="cards__jtDci flex flex-col gap-4"><div data-i2-child="stack-card-item" class="card_container__FnggT" style="--offset-y:30;--activeIndex:0;--offset:1;--direction:1;--abs-offset:3;--pointer-events:none;opacity:0;display:block;height:auto"><blockquote class="card_quote__cfEzf bg_blue__nhIqR card__xkb8H flex flex-col" style="background-color:var(blue)" data-i2-child="carousel-testimonial-card-item"><div class="info_wrapper__kEK1S"><span data-font="honey" class="text_deco__ANXOp undefined logo__egpE3"> </span><div data-i2-child="rich-text" class="quote__jPS1W"><p>By proactively targeting specific customers … we’ve seen a reduction of almost 80% in the contact rate for temporary issues.</p></div><div role="separator" data-i2-child="separator" aria-orientation="horizontal" class="separator__pku6S orientation_horizontal__xfiFD undefined"><div class="dotted_line__v2JjZ orientation_horizontal__iyncd size_sm__zfLPx" style="background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2IiBoZWlnaHQ9IjYiPjxwYXRoIGZpbGw9InRyYW5zcGFyZW50IiBkPSJNMCAwaDZ2NkgweiIvPjxjaXJjbGUgY3g9IjMiIGN5PSIzIiByPSIxIi8+PC9zdmc+)"></div></div></div><div class="author__hxqth flex flex-col"><h6 class="name__fCTGX">Christian Parker</h6><span class="title__u0Pxh">Director of Managed Services</span></div></blockquote></div><div data-i2-child="stack-card-item" class="card_container__FnggT" style="--offset-y:20;--activeIndex:0;--offset:0.6666666666666666;--direction:1;--abs-offset:2;--pointer-events:none;opacity:1;display:block;height:auto"><blockquote class="card_quote__cfEzf bg_orange_light__P3DXj card__xkb8H flex flex-col" style="background-color:var(orange_light)" data-i2-child="carousel-testimonial-card-item"><div class="info_wrapper__kEK1S"><span data-font="maxi" class="text_deco__ANXOp undefined logo__egpE3"> </span><div data-i2-child="rich-text" class="quote__jPS1W"><p>Our onboarding completion rate is almost 5x higher than with our previous solution. Onboarding is much more personalized and far more scalable.</p></div><div role="separator" data-i2-child="separator" aria-orientation="horizontal" class="separator__pku6S orientation_horizontal__xfiFD undefined"><div class="dotted_line__v2JjZ orientation_horizontal__iyncd size_sm__zfLPx" style="background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2IiBoZWlnaHQ9IjYiPjxwYXRoIGZpbGw9InRyYW5zcGFyZW50IiBkPSJNMCAwaDZ2NkgweiIvPjxjaXJjbGUgY3g9IjMiIGN5PSIzIiByPSIxIi8+PC9zdmc+)"></div></div></div><div class="author__hxqth flex flex-col"><h6 class="name__fCTGX">Clint Sheets</h6><span class="title__u0Pxh">Customer Experience Specialist</span></div></blockquote></div><div data-i2-child="stack-card-item" class="card_container__FnggT" style="--offset-y:10;--activeIndex:0;--offset:0.3333333333333333;--direction:1;--abs-offset:1;--pointer-events:none;opacity:1;display:block;height:auto"><blockquote class="card_quote__cfEzf bg_teal__fHCzx card__xkb8H flex flex-col" style="background-color:var(teal)" data-i2-child="carousel-testimonial-card-item"><div class="info_wrapper__kEK1S"><span data-font="ozik" class="text_deco__ANXOp undefined logo__egpE3"> </span><div data-i2-child="rich-text" class="quote__jPS1W"><p>Intercom's Outbound and self-serve support capabilities are really powerful for us. They've enabled us to maintain a customer contact rate of 7%. We're also using features like Series to be more personalized in our approach to messaging customers.</p></div><div role="separator" data-i2-child="separator" aria-orientation="horizontal" class="separator__pku6S orientation_horizontal__xfiFD undefined"><div class="dotted_line__v2JjZ orientation_horizontal__iyncd size_sm__zfLPx" style="background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2IiBoZWlnaHQ9IjYiPjxwYXRoIGZpbGw9InRyYW5zcGFyZW50IiBkPSJNMCAwaDZ2NkgweiIvPjxjaXJjbGUgY3g9IjMiIGN5PSIzIiByPSIxIi8+PC9zdmc+)"></div></div></div><div class="author__hxqth flex flex-col"><h6 class="name__fCTGX">Victoria Vergnaud</h6><span class="title__u0Pxh">Customer Success Operations</span></div></blockquote></div><div data-i2-child="stack-card-item" class="card_container__FnggT" style="--offset-y:0;--activeIndex:1;--offset:0;--direction:0;--abs-offset:0;--pointer-events:auto;opacity:1;display:block;height:auto"><blockquote class="card_quote__cfEzf bg_blue__nhIqR card__xkb8H flex flex-col" style="background-color:var(blue)" data-i2-child="carousel-testimonial-card-item"><div class="info_wrapper__kEK1S"><span data-font="honey" class="text_deco__ANXOp undefined logo__egpE3"> </span><div data-i2-child="rich-text" class="quote__jPS1W"><p>By proactively targeting specific customers … we’ve seen a reduction of almost 80% in the contact rate for temporary issues.</p></div><div role="separator" data-i2-child="separator" aria-orientation="horizontal" class="separator__pku6S orientation_horizontal__xfiFD undefined"><div class="dotted_line__v2JjZ orientation_horizontal__iyncd size_sm__zfLPx" style="background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2IiBoZWlnaHQ9IjYiPjxwYXRoIGZpbGw9InRyYW5zcGFyZW50IiBkPSJNMCAwaDZ2NkgweiIvPjxjaXJjbGUgY3g9IjMiIGN5PSIzIiByPSIxIi8+PC9zdmc+)"></div></div></div><div class="author__hxqth flex flex-col"><h6 class="name__fCTGX">Christian Parker</h6><span class="title__u0Pxh">Director of Managed Services</span></div></blockquote></div><div data-i2-child="stack-card-item" class="card_container__FnggT" style="--offset-y:-10;--activeIndex:0;--offset:-0.3333333333333333;--direction:-1;--abs-offset:1;--pointer-events:none;opacity:0;display:block;height:auto"><blockquote class="card_quote__cfEzf bg_orange_light__P3DXj card__xkb8H flex flex-col" style="background-color:var(orange_light)" data-i2-child="carousel-testimonial-card-item"><div class="info_wrapper__kEK1S"><span data-font="maxi" class="text_deco__ANXOp undefined logo__egpE3"> </span><div data-i2-child="rich-text" class="quote__jPS1W"><p>Our onboarding completion rate is almost 5x higher than with our previous solution. Onboarding is much more personalized and far more scalable.</p></div><div role="separator" data-i2-child="separator" aria-orientation="horizontal" class="separator__pku6S orientation_horizontal__xfiFD undefined"><div class="dotted_line__v2JjZ orientation_horizontal__iyncd size_sm__zfLPx" style="background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2IiBoZWlnaHQ9IjYiPjxwYXRoIGZpbGw9InRyYW5zcGFyZW50IiBkPSJNMCAwaDZ2NkgweiIvPjxjaXJjbGUgY3g9IjMiIGN5PSIzIiByPSIxIi8+PC9zdmc+)"></div></div></div><div class="author__hxqth flex flex-col"><h6 class="name__fCTGX">Clint Sheets</h6><span class="title__u0Pxh">Customer Experience Specialist</span></div></blockquote></div><div data-i2-child="stack-card-item" class="card_container__FnggT" style="--offset-y:-20;--activeIndex:0;--offset:-0.6666666666666666;--direction:-1;--abs-offset:2;--pointer-events:none;opacity:0;display:block;height:auto"><blockquote class="card_quote__cfEzf bg_teal__fHCzx card__xkb8H flex flex-col" style="background-color:var(teal)" data-i2-child="carousel-testimonial-card-item"><div class="info_wrapper__kEK1S"><span data-font="ozik" class="text_deco__ANXOp undefined logo__egpE3"> </span><div data-i2-child="rich-text" class="quote__jPS1W"><p>Intercom's Outbound and self-serve support capabilities are really powerful for us. They've enabled us to maintain a customer contact rate of 7%. We're also using features like Series to be more personalized in our approach to messaging customers.</p></div><div role="separator" data-i2-child="separator" aria-orientation="horizontal" class="separator__pku6S orientation_horizontal__xfiFD undefined"><div class="dotted_line__v2JjZ orientation_horizontal__iyncd size_sm__zfLPx" style="background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI2IiBoZWlnaHQ9IjYiPjxwYXRoIGZpbGw9InRyYW5zcGFyZW50IiBkPSJNMCAwaDZ2NkgweiIvPjxjaXJjbGUgY3g9IjMiIGN5PSIzIiByPSIxIi8+PC9zdmc+)"></div></div></div><div class="author__hxqth flex flex-col"><h6 class="name__fCTGX">Victoria Vergnaud</h6><span class="title__u0Pxh">Customer Success Operations</span></div></blockquote></div></div></div></div><div data-i2-child="banner-cta" class="banner_cta__ZDO7l black__D6zXx"><article class="container__Etr3H lg__BC64x hero_banner_root__AItWe" data-size="lg"><div class="hero_media_container__g9TPn hero_banner_media__jDjn5" 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src="data:image/webp;base64,UklGRmAAAABXRUJQVlA4WAoAAAAQAAAADwAADAAAQUxQSBIAAAABD9D/iAiIBZP8pfeGENH/bANWUDggKAAAAJABAJ0BKhAADQAFQHwlkAKwAHmAAAD+kx1U1I6+1YPCrcU+1yAAAAA=" alt="" class="lqip__frmyg" style="z-index:2;--lqip-reveal-delay:0ms"/><img alt="background" width="5856" height="4393" loading="lazy" class="img__f9A7d"/></div></div><div class="container__Etr3H lg__BC64x gutter__ieBWF hero_banner_content__qe4Kh" data-size="lg"><div class="banner_content__FOqUA" data-i2-child="content"><h2 data-i2-child="display" class="display__Ajr5Q display_sans__Vs4Xa display_h2__ujY8C display_bold__zXv_X content_heading__bnBT8">Get ahead of your support volume today</h2><div class="flex flex-col w-full gap-0-5 sm:flex-row sm:w-auto"><a data-i2-child="cta-link" class="btn__E6bCK btn__OJSKZ secondary__xrwNg invert__Zm_F3 size_base__FqE55" href="https://www.intercom.com/view-demos"><span class="foreground__FzNcQ">View demo</span><div class="background_wrapper__DaV4c"><span 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