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Invited party rejected a meeting invite webhook - API and Webhooks - Zoom Developer Forum
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This invite is sent using the in-meeting controls api (Meetings APIs - Zoom Developers) The invite works perfectly, and the recipient can accept it, joining the meeting. However, when they decline the invite, I need to have a response sent back to the endpoint. I’ve tried all three of the possible webhooks: Invited party rejected a meeting invite Invited party rejected a meeting invitation through phone (call ..." /> <meta name="twitter:description" content="Hi there, I’m trying to set up the webhook for when someone declines an invite. This invite is sent using the in-meeting controls api (Meetings APIs - Zoom Developers) The invite works perfectly, and the recipient can accept it, joining the meeting. However, when they decline the invite, I need to have a response sent back to the endpoint. I’ve tried all three of the possible webhooks: Invited party rejected a meeting invite Invited party rejected a meeting invitation through phone (call ..." /> <meta property="og:article:section" content="API and Webhooks" /> <meta property="og:article:section:color" content="F1592A" /> <meta property="article:published_time" content="2024-10-28T11:38:41+00:00" /> <meta property="og:ignore_canonical" content="true" /> <script type="application/ld+json">{"@context":"http://schema.org","@type":"QAPage","name":"Invited party rejected a meeting invite webhook","mainEntity":{"@type":"Question","name":"Invited party rejected a meeting invite webhook","text":"Hi there,\n\nI’m trying to set up the webhook for when someone declines an invite.\n\nThis invite is sent using the in-meeting controls api (<a href=\"https://developers.zoom.us/docs/api/meetings/#tag/meetings/PATCH/live_meetings/%7BmeetingId%7D/events\" class=\"inline-onebox\" rel=\"noopener nofollow ugc\">Meetings APIs - Zoom Developers<\/a>)\n\nThe invite works perfectly, and the recipient can accept it, joining the meeting.\n\nHowever, when they decline the invite, I need …","upvoteCount":0,"answerCount":1,"datePublished":"2024-10-28T11:38:41.527Z","author":{"@type":"Person","name":"matthew7","url":"https://devforum.zoom.us/u/matthew7"},"acceptedAnswer":{"@type":"Answer","text":"Hi <a class=\"mention\" href=\"/u/matthew7\">@matthew7<\/a> I opened one up one your behalf with your email. The number is TS1509470. Please link the documentation in the thread there and correspond with support. Thank you!","upvoteCount":0,"datePublished":"2024-11-01T20:30:09.224Z","url":"https://devforum.zoom.us/t/invited-party-rejected-a-meeting-invite-webhook/119931/13","author":{"@type":"Person","name":"gianni.zoom","url":"https://devforum.zoom.us/u/gianni.zoom"}}}}</script> </head> <body class="crawler browser-update"> <header> <a href="/"> Zoom Developer Forum </a> </header> <div id="main-outlet" class="wrap" role="main"> <div id="topic-title"> <h1> <a href="/t/invited-party-rejected-a-meeting-invite-webhook/119931">Invited party rejected a meeting invite webhook</a> </h1> <div class="topic-category" itemscope itemtype="http://schema.org/BreadcrumbList"> <span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a href="/c/api-and-webhooks/8" class="badge-wrapper bullet" itemprop="item"> <span class='badge-category-bg' style='background-color: #F1592A'></span> <span class='badge-category clear-badge'> <span class='category-name' itemprop='name'>API and Webhooks</span> </span> </a> <meta itemprop="position" content="1" /> </span> </div> </div> <div itemscope itemtype='http://schema.org/DiscussionForumPosting'> <meta itemprop='headline' content='Invited party rejected a meeting invite webhook'> <link itemprop='url' href='https://devforum.zoom.us/t/invited-party-rejected-a-meeting-invite-webhook/119931'> <meta itemprop='datePublished' content='2024-10-28T11:38:41Z'> <meta itemprop='articleSection' content='API and Webhooks'> <meta itemprop='keywords' content=''> <div itemprop='publisher' itemscope itemtype="http://schema.org/Organization"> <meta itemprop='name' content='Zoom Video Communications, Inc.'> <div itemprop='logo' itemscope itemtype="http://schema.org/ImageObject"> <meta itemprop='url' content='https://global.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/4/3/43ef015449c0e78580a4cedc611827e0d5a5b31a.png'> </div> </div> <div id='post_1' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/matthew7'><span itemprop='name'>matthew7</span></a> (Matthew) </span> <link itemprop="mainEntityOfPage" href="https://devforum.zoom.us/t/invited-party-rejected-a-meeting-invite-webhook/119931"> <span class="crawler-post-infos"> <time datetime='2024-10-28T11:38:41Z' class='post-time'> October 28, 2024, 11:38am </time> <meta itemprop='dateModified' content='2024-10-28T11:38:41Z'> <span itemprop='position'>1</span> </span> </div> <div class='post' itemprop='text'> <p>Hi there,</p> <p>I’m trying to set up the webhook for when someone declines an invite.</p> <p>This invite is sent using the in-meeting controls api (<a href="https://developers.zoom.us/docs/api/meetings/#tag/meetings/PATCH/live_meetings/%7BmeetingId%7D/events" class="inline-onebox" rel="noopener nofollow ugc">Meetings APIs - Zoom Developers</a>)</p> <p>The invite works perfectly, and the recipient can accept it, joining the meeting.</p> <p>However, when they decline the invite, I need to have a response sent back to the endpoint.</p> <p>I’ve tried all three of the possible webhooks:</p> <ul> <li>Invited party rejected a meeting invite</li> <li>Invited party rejected a meeting invitation through phone (call out) via Zoom room</li> <li>Invited party rejected a meeting invitation through phone (call out)</li> </ul> <p>None of these fired a response back to the endpoint.</p> <p>I have tried other webhooks, and received them fine.</p> <p>Also, I can’t seem to find documentation for the first webhook - “Invited party rejected a meeting invite”.</p> <p>Any help would be greatly appreciated.</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_2' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/klimekmarek'><span itemprop='name'>klimekmarek</span></a> (Klimek) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-10-29T14:39:43Z' class='post-time'> October 29, 2024, 2:39pm </time> <meta itemprop='dateModified' content='2024-10-29T14:39:43Z'> <span itemprop='position'>2</span> </span> </div> <div class='post' itemprop='text'> <p>If none of the “rejected invite” webhooks are firing, it’s possible there’s a glitch or some undocumented behavior on Zoom’s end (wouldn’t be the first time). Since you mentioned other webhooks are working fine, that rules out endpoint issues. The missing documentation for “Invited party rejected a meeting invite” sounds suspect, though.</p> <p>I’d try hitting up Zoom support directly to clarify if that webhook is actually functional or just a placeholder. Sometimes they’ll quietly drop in fixes without an update in their docs. Meanwhile, maybe set up a workaround to track invite declines another way, like via a custom tracking link or response field. Not ideal, but it could hold you over if the Zoom webhook remains a ghost. Good luck!</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_3' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/matthew7'><span itemprop='name'>matthew7</span></a> (Matthew) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-10-29T14:41:31Z' class='post-time'> October 29, 2024, 2:41pm </time> <meta itemprop='dateModified' content='2024-10-29T14:41:31Z'> <span itemprop='position'>3</span> </span> </div> <div class='post' itemprop='text'> <p>Cheers for the advice Klimek, we’ll look into it.</p> <p>If anyone else has any ideas, feel free to let us know.</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_4' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/gianni.zoom'><span itemprop='name'>gianni.zoom</span></a> (Gianni) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-10-29T19:43:06Z' class='post-time'> October 29, 2024, 7:43pm </time> <meta itemprop='dateModified' content='2024-10-29T19:43:06Z'> <span itemprop='position'>4</span> </span> </div> <div class='post' itemprop='text'> <p>Hi <a class="mention" href="/u/matthew7">@matthew7</a> , I agree with <a class="mention" href="/u/klimekmarek">@klimekmarek</a> shared. Have you opened a support ticket already?</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_6' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/matthew7'><span itemprop='name'>matthew7</span></a> (Matthew) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-10-30T07:11:04Z' class='post-time'> October 30, 2024, 7:11am </time> <meta itemprop='dateModified' content='2024-10-30T07:11:04Z'> <span itemprop='position'>6</span> </span> </div> <div class='post' itemprop='text'> <p>Hi <a class="mention" href="/u/gianni.zoom">@gianni.zoom</a>,</p> <p>Sadly you cannot open a support ticket for development without the premier support.</p> <p>Is there an alternative way to submit one?</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_7' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/gianni.zoom'><span itemprop='name'>gianni.zoom</span></a> (Gianni) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-10-30T14:16:33Z' class='post-time'> October 30, 2024, 2:16pm </time> <meta itemprop='dateModified' content='2024-10-30T14:16:33Z'> <span itemprop='position'>7</span> </span> </div> <div class='post' itemprop='text'> <p>Hi <a class="mention" href="/u/matthew7">@matthew7</a> for bugs you should be able to. Did you categorize as a bug?</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_8' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/matthew7'><span itemprop='name'>matthew7</span></a> (Matthew) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-10-30T14:28:33Z' class='post-time'> October 30, 2024, 2:28pm </time> <meta itemprop='dateModified' content='2024-10-30T14:28:33Z'> <span itemprop='position'>8</span> </span> </div> <div class='post' itemprop='text'> <p>Hi <a class="mention" href="/u/gianni.zoom">@gianni.zoom</a>, we’ll do it now. Thanks for the help.</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_9' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/gianni.zoom'><span itemprop='name'>gianni.zoom</span></a> (Gianni) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-10-30T15:24:23Z' class='post-time'> October 30, 2024, 3:24pm </time> <meta itemprop='dateModified' content='2024-10-30T15:24:23Z'> <span itemprop='position'>9</span> </span> </div> <div class='post' itemprop='text'> <p>Alright, please let me know if it works <a class="mention" href="/u/matthew7">@matthew7</a> or if you run into any issue.</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_10' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/matthew7'><span itemprop='name'>matthew7</span></a> (Matthew) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-10-31T15:08:58Z' class='post-time'> October 31, 2024, 3:08pm </time> <meta itemprop='dateModified' content='2024-10-31T15:08:58Z'> <span itemprop='position'>10</span> </span> </div> <div class='post' itemprop='text'> <p>Hi <a class="mention" href="/u/gianni.zoom">@gianni.zoom</a> , it’s been over a day now and we’ve still had no response. Is there anything you could do to help with it?</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_11' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/gianni.zoom'><span itemprop='name'>gianni.zoom</span></a> (Gianni) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-10-31T18:05:50Z' class='post-time'> October 31, 2024, 6:05pm </time> <meta itemprop='dateModified' content='2024-10-31T18:05:50Z'> <span itemprop='position'>11</span> </span> </div> <div class='post' itemprop='text'> <p>Hi <a class="mention" href="/u/matthew7">@matthew7</a> , did the support request go through? Do you have an open ticket number?</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_12' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/matthew7'><span itemprop='name'>matthew7</span></a> (Matthew) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-11-01T07:12:20Z' class='post-time'> November 1, 2024, 7:12am </time> <meta itemprop='dateModified' content='2024-11-01T07:12:20Z'> <span itemprop='position'>12</span> </span> </div> <div class='post' itemprop='text'> <p>Hi <a class="mention" href="/u/gianni.zoom">@gianni.zoom</a>, I haven’t received a ticket number.</p> <p>I had to submit the bug via the “Report Problem” in the app. This is due to the lack of an option for bugs on a web ticket, and any dev ticket being under premier support.</p> <p>Could you point me in the right direction if using the app was the incorrect thing to do?</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_13' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/gianni.zoom'><span itemprop='name'>gianni.zoom</span></a> (Gianni) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-11-01T20:30:09Z' class='post-time'> November 1, 2024, 8:30pm </time> <meta itemprop='dateModified' content='2024-11-01T20:30:09Z'> <span itemprop='position'>13</span> </span> </div> <div class='post' itemprop='text'> <p>Hi <a class="mention" href="/u/matthew7">@matthew7</a> I opened one up one your behalf with your email. The number is TS1509470. Please link the documentation in the thread there and correspond with support. Thank you!</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_14' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/matthew7'><span itemprop='name'>matthew7</span></a> (Matthew) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-11-04T07:17:39Z' class='post-time'> November 4, 2024, 7:17am </time> <meta itemprop='dateModified' content='2024-11-04T07:17:39Z'> <span itemprop='position'>14</span> </span> </div> <div class='post' itemprop='text'> <p>Thank you <a class="mention" href="/u/gianni.zoom">@gianni.zoom</a></p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_15' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/gianni.zoom'><span itemprop='name'>gianni.zoom</span></a> (Gianni) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-11-07T13:02:36Z' class='post-time'> November 7, 2024, 1:02pm </time> <meta itemprop='dateModified' content='2024-11-07T13:02:36Z'> <span itemprop='position'>15</span> </span> </div> <div class='post' itemprop='text'> <p>No problem, please let us know what the findings are.</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_16' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/system'><span itemprop='name'>system</span></a> (system) Closed </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-11-08T13:03:08Z' class='post-time'> November 8, 2024, 1:03pm </time> <meta itemprop='dateModified' content='2024-11-08T13:03:08Z'> <span itemprop='position'>16</span> </span> </div> <div class='post' itemprop='text'> <p>This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> </div> <div id="related-topics" class="more-topics__list " role="complementary" aria-labelledby="related-topics-title"> <h3 id="related-topics-title" class="more-topics__list-title"> Related topics </h3> <div class="topic-list-container" itemscope itemtype='http://schema.org/ItemList'> <meta itemprop='itemListOrder' content='http://schema.org/ItemListOrderDescending'> <table class='topic-list'> <thead> <tr> <th>Topic</th> <th></th> <th class="replies">Replies</th> <th class="views">Views</th> <th>Activity</th> </tr> </thead> <tbody> <tr class="topic-list-item" id="topic-list-item-31479"> <td class="main-link" itemprop='itemListElement' itemscope 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