Orders – Shop Help Center

<!DOCTYPE html> <html dir="ltr" lang="en-GB"> <head> <meta charset="utf-8" />  <title>Orders – Shop Help Center</title> <meta name="csrf-param" content="authenticity_token"> <meta name="csrf-token" content=""> <link rel="canonical" href="https://service.spreadshirt.com/hc/en-gb/sections/115000276565-Orders"> <link rel="alternate" hreflang="da" href="https://service.spreadshirt.com/hc/da/sections/115000276565-Bestilling"> <link rel="alternate" hreflang="de" href="https://service.spreadshirt.com/hc/de/sections/115000276565-Bestellung"> <link rel="alternate" hreflang="en" href="https://service.spreadshirt.com/hc/en-us/sections/115000276565-Orders"> <link rel="alternate" hreflang="en-gb" href="https://service.spreadshirt.com/hc/en-gb/sections/115000276565-Orders"> <link rel="alternate" hreflang="en-us" href="https://service.spreadshirt.com/hc/en-us/sections/115000276565-Orders"> <link rel="alternate" hreflang="es" href="https://service.spreadshirt.com/hc/es/sections/115000276565-Pedido"> <link rel="alternate" hreflang="fi" href="https://service.spreadshirt.com/hc/fi/sections/115000276565-Tilaus"> <link rel="alternate" hreflang="fr" href="https://service.spreadshirt.com/hc/fr/sections/115000276565-Commande"> <link rel="alternate" hreflang="fr-ca" href="https://service.spreadshirt.com/hc/fr-ca/sections/115000276565-Commande"> <link rel="alternate" hreflang="it" href="https://service.spreadshirt.com/hc/it/sections/115000276565-Ordine"> <link rel="alternate" hreflang="nl" href="https://service.spreadshirt.com/hc/nl/sections/115000276565-Bestelling"> <link rel="alternate" hreflang="no" href="https://service.spreadshirt.com/hc/no/sections/115000276565-Bestilling"> <link rel="alternate" hreflang="pl" href="https://service.spreadshirt.com/hc/pl/sections/115000276565-Zam%C3%B3wienie"> <link rel="alternate" hreflang="sv" href="https://service.spreadshirt.com/hc/sv/sections/115000276565-Best%C3%A4llning"> <link rel="alternate" hreflang="x-default" href="https://service.spreadshirt.com/hc/en-us/sections/115000276565-Orders"> <link rel="stylesheet" href="//static.zdassets.com/hc/assets/application-a42a464885a505c24ac3b0ab35047489.css" media="all" id="stylesheet" />  <link rel="stylesheet" href="//static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css" media="all" /> <link rel="stylesheet" type="text/css" href="/hc/theming_assets/904742/1795905/style.css?digest=16768685533212"> <link rel="icon" type="image/x-icon" href="/hc/theming_assets/01HZPDXBYF30SDXB2Y1QG3NF7K"> <script src="//static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js"></script> <meta name="viewport" content="width=device-width"> <link rel="stylesheet" href="//code.jquery.com/ui/1.11.0/themes/smoothness/jquery-ui.css"> <link rel="stylesheet" href="https://maxcdn.bootstrapcdn.com/font-awesome/4.6.1/css/font-awesome.min.css"> <link rel="stylesheet" href=""> <script src="//code.jquery.com/ui/1.11.4/jquery-ui.js"></script> <script src=""></script> <script type="text/javascript" src="/hc/theming_assets/904742/1795905/script.js?digest=16768685533212"></script> </head> <body class=""> <header id="sprd-header-wrap" class="clearfix hidden"> <div class="js-sprd-header-partner"> <div class="back2shop"> <a href="" class="btn-back-shop"></a> </div> <div class="headlines"> <span class="top-headline"></span>  </div> </div>  </header> <main role="main"> <nav class="sub-nav"> <div class="row"> <div class="col-xs-12 col-sm-8"> <ol class="breadcrumbs"> <li title="Shop Help Center"> <a href="/hc/en-gb">Shop Help Center</a> </li> <li title="Orders"> <a href="/hc/en-gb/sections/115000276565-Orders">Orders</a> </li> </ol> </div> <div class="hidden-xs col-sm-4 col-sm-offset-8"> <form role="search" class="search" data-search="" action="/hc/en-gb/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off" /><input type="search" name="query" id="query" placeholder="Search" aria-label="Search" /> <input type="submit" name="commit" value="Search" /></form> </div> </div> </nav> <div class="full-column"> <header class="page-header"> <h1> Orders </h1> <span><div class="section-subscribe dropdown" aria-haspopup="true"> <a class="dropdown-toggle" role="button" data-auth-action="signin" aria-selected="false" title="Opens a sign-in dialogue" href="#">Follow</a> <span class="dropdown-menu" role="menu" aria-expanded="false"> <a rel="nofollow" role="menuitem" aria-selected="false" data-method="post" href="/hc/en-gb/sections/115000276565-Orders/subscription.html?subscribe_to_grandchildren=false">New articles</a> <a rel="nofollow" role="menuitem" aria-selected="false" data-method="post" href="/hc/en-gb/sections/115000276565-Orders/subscription.html?subscribe_to_grandchildren=true">New articles and comments</a> </span> </div> </span> </header> <p></p> <ul class="article-list"> <li > <a href="/hc/en-gb/articles/4415666112530-This-is-how-sustainable-your-order-is">This is how sustainable your order is</a> </li> <li > <a href="/hc/en-gb/articles/360014049394-Convert-to-Female-Sizes">Convert to Female Sizes</a> </li> <li > <a href="/hc/en-gb/articles/115000984869-Exchanges-and-Returns">Exchanges and Returns</a> </li> <li > <a href="/hc/en-gb/articles/115000994045-Order-info-T-Cs">Order info & T&Cs</a> </li> <li > <a href="/hc/en-gb/articles/115000984889-Changing-or-Cancelling-Orders">Changing or Cancelling Orders</a> </li> <li > <a href="/hc/en-gb/articles/115000984909-Care-instructions-for-printed-and-embroidered-textiles">Care instructions for printed and embroidered textiles</a> </li> </ul> </div> </main> <section class="endTeaser"> <div class="container"> <div class="row text-center"> <div class="col-12"> <h2 class="h2">Didn’t find what you were looking for?</h2> <a class="sprd-button light" href="https://www.spreadshirt.co.uk/contact-C1336">Contact us</a> </div> </div> </div> </section> <footer id="footer" class="footer"> <div class="container"> <div class="col-12 col-md-11"> <h3>Customer Service</h3> <ul id="footer-contact"> <li><a href="mailto:service@spreadshirt.co.uk" class="footer-email">service@spreadshirt.co.uk</a></li> <li><a href="tel:00448085020646" class="footer-phone">+44 808 502 0646</a></li>  <li>(Mo-Fr 8am - 5pm)</li> </ul> <ul> <li><a href="https://service.spreadshirt.com/hc/en-gb/articles/115000991325">Terms & Conditions</a></li> <li><a href="https://service.spreadshirt.com/hc/en-gb/articles/115000991305">Copyright Information</a></li> <li><a href="https://service.spreadshirt.com/hc/en-gb/articles/115000978409">Privacy</a></li> <li><a href="https://service.spreadshirt.com/hc/en-gb/articles/115000983069">Legal Information</a></li> </ul> </div> <div class="footer--switcher col-12 col-md-1"> <div class="language-switcher"> <div class="language-switcher__active-locale"> <span class="icon icon--en-gb">English (GB)</span> </div> <ul class="language-switcher__locale-list"> <li> <a class="icon icon--da"href="/hc/change_language/da?return_to=%2Fhc%2Fda%2Fsections%2F115000276565-Bestilling" dir="ltr" rel="nofollow" role="menuitem"> Dansk </a> </li> <li> <a class="icon icon--de"href="/hc/change_language/de?return_to=%2Fhc%2Fde%2Fsections%2F115000276565-Bestellung" dir="ltr" rel="nofollow" role="menuitem"> Deutsch </a> </li> <li> <a class="icon icon--en-us"href="/hc/change_language/en-us?return_to=%2Fhc%2Fen-us%2Fsections%2F115000276565-Orders" dir="ltr" rel="nofollow" role="menuitem"> English (US) </a> </li> <li> <a class="icon icon--es"href="/hc/change_language/es?return_to=%2Fhc%2Fes%2Fsections%2F115000276565-Pedido" dir="ltr" rel="nofollow" role="menuitem"> Español </a> </li> <li> <a class="icon icon--fi"href="/hc/change_language/fi?return_to=%2Fhc%2Ffi%2Fsections%2F115000276565-Tilaus" dir="ltr" rel="nofollow" role="menuitem"> Suomi </a> </li> <li> <a class="icon icon--fr"href="/hc/change_language/fr?return_to=%2Fhc%2Ffr%2Fsections%2F115000276565-Commande" dir="ltr" rel="nofollow" role="menuitem"> Français </a> </li> <li> <a class="icon icon--fr-ca"href="/hc/change_language/fr-ca?return_to=%2Fhc%2Ffr-ca%2Fsections%2F115000276565-Commande" dir="ltr" rel="nofollow" role="menuitem"> Français (Canada) </a> </li> <li> <a class="icon icon--it"href="/hc/change_language/it?return_to=%2Fhc%2Fit%2Fsections%2F115000276565-Ordine" dir="ltr" rel="nofollow" role="menuitem"> Italiano </a> </li> <li> <a class="icon icon--nl"href="/hc/change_language/nl?return_to=%2Fhc%2Fnl%2Fsections%2F115000276565-Bestelling" dir="ltr" rel="nofollow" role="menuitem"> Nederlands </a> </li> <li> <a class="icon icon--no"href="/hc/change_language/no?return_to=%2Fhc%2Fno%2Fsections%2F115000276565-Bestilling" dir="ltr" rel="nofollow" role="menuitem"> Norsk </a> </li> <li> <a class="icon icon--pl"href="/hc/change_language/pl?return_to=%2Fhc%2Fpl%2Fsections%2F115000276565-Zam%25C3%25B3wienie" dir="ltr" rel="nofollow" role="menuitem"> Polski </a> </li> <li> <a class="icon icon--sv"href="/hc/change_language/sv?return_to=%2Fhc%2Fsv%2Fsections%2F115000276565-Best%25C3%25A4llning" dir="ltr" rel="nofollow" role="menuitem"> svenska </a> </li> </ul> </div> <div class="footer__sprd-logo footer__sprd-logo--desktop hidden"> <a href="https://www.spreadshirt.com" target="_blank" rel="noopener"> <img src="https://images.spod.com/image/upload/spreadgroup-logo.svg" alt="Spreadgroup Logo"> </a> </div> </div> </div> </footer> <script type="text/javascript">function getTranslations(){ var i18n = { "backToShop":"Back to shop", "backToShopName":"Back to %s", "headerTitle": "%s Help Center", "sublineTitle": "A Spreadshirt Partner Shop" };return i18n;}</script>  <script> [...document.styleSheets].forEach(function(styleSheet) { var cssRules; try { cssRules = styleSheet.cssRules; } catch (e) { return; } [...cssRules].forEach(function(cssRule) { var defaultColor = "rgb(226, 18, 47)"; var userColor = ""; //User Colour Here if(userColor !== ""){ if (cssRule instanceof CSSStyleRule && cssRule.style.color === defaultColor) { cssRule.style.color = userColor; } } }); }); </script>  <script src="//static.zdassets.com/hc/assets/en-gb.4987c8d6452979296a33.js"></script> <script src="https://spreadshirt.zendesk.com/auth/v2/host/without_iframe.js" data-brand-id="1795905" data-return-to="https://service.spreadshirt.com/hc/en-gb/sections/115000276565-Orders" data-theme="hc" data-locale="en-gb" data-auth-origin="1795905,true,true"></script> <script type="text/javascript"> /* Greetings sourcecode lurker! This is for internal Zendesk and legacy usage, we don't support or guarantee any of these values so please don't build stuff on top of them. */ HelpCenter = {}; HelpCenter.account = {"subdomain":"spreadshirt","environment":"production","name":"Spreadshirt"}; HelpCenter.user = {"identifier":"da39a3ee5e6b4b0d3255bfef95601890afd80709","email":null,"name":"","role":"anonymous","avatar_url":"https://assets.zendesk.com/hc/assets/default_avatar.png","is_admin":false,"organizations":[],"groups":[]}; HelpCenter.internal = {"asset_url":"//static.zdassets.com/hc/assets/","web_widget_asset_composer_url":"https://static.zdassets.com/ekr/snippet.js","current_session":{"locale":"en-gb","csrf_token":null,"shared_csrf_token":null},"usage_tracking":{"event":"section_viewed","data":"BAh7CDoPc2VjdGlvbl9pZGwrCFX2jMYaADoLbG9jYWxlSSIKZW4tZ2IGOgZFVDoKX21ldGF7DDoPYWNjb3VudF9pZGkDJs4NOhNoZWxwX2NlbnRlcl9pZGwrCM0nicYaADoNYnJhbmRfaWRpA0FnGzoMdXNlcl9pZDA6E3VzZXJfcm9sZV9uYW1lSSIOQU5PTllNT1VTBjsHVDsGSSIKZW4tZ2IGOwdUOhphbm9ueW1vdXNfdHJhY2tpbmdfaWQw--da251aed32b7bffdab2b70a3e9d70759c839fb01","url":"https://service.spreadshirt.com/hc/activity"},"current_record_id":null,"current_record_url":null,"current_record_title":null,"current_text_direction":"ltr","current_brand_id":1795905,"current_brand_name":"Spreadshop Customers","current_brand_url":"https://spreadshop.zendesk.com","current_brand_active":true,"current_path":"/hc/en-gb/sections/115000276565-Orders","show_autocomplete_breadcrumbs":true,"user_info_changing_enabled":false,"has_user_profiles_enabled":false,"has_end_user_attachments":true,"user_aliases_enabled":false,"has_anonymous_kb_voting":false,"has_multi_language_help_center":true,"show_at_mentions":false,"embeddables_config":{"embeddables_web_widget":false,"embeddables_connect_ipms":false},"answer_bot_subdomain":"static","general_settings_url":"https://service.spreadshirt.com/hc/admin/general_settings?locale=en-gb","user_segments_url":"https://spreadshirt.zendesk.com/knowledge/user_segments?brand_id=1795905","has_gather":true,"has_ckeditor":false,"has_community_enabled":false,"has_community_badges":true,"has_community_post_content_tagging":false,"has_gather_content_tags":true,"has_guide_content_tags":true,"has_user_segments":true,"has_answer_bot_web_form_enabled":false,"has_lookup_fields_in_guide_legacy_templates":true,"has_edit_user_profile_v2":false,"has_garden_modals":false,"theming_cookie_key":"hc-da39a3ee5e6b4b0d3255bfef95601890afd80709-2-preview","is_preview":false,"has_alternate_templates":true,"arrange_articles_url":"https://spreadshirt.zendesk.com/knowledge/arrange?brand_id=1795905","article_verification_url":"https://spreadshirt.zendesk.com/knowledge/verification?brand_id=1795905","has_article_verification":true,"guide_language_settings_url":"https://service.spreadshirt.com/hc/admin/language_settings?locale=en-gb","docs_importer_url":"https://spreadshirt.zendesk.com/knowledge/import_articles?brand_id=1795905","content_tags_url":"https://spreadshirt.zendesk.com/knowledge/content_tags?brand_id=1795905","community_badges_url":"https://spreadshirt.zendesk.com/knowledge/community_badges?brand_id=1795905","community_settings_url":"https://spreadshirt.zendesk.com/knowledge/community_settings?brand_id=1795905","gather_plan_state":"subscribed","search_settings_url":"https://spreadshirt.zendesk.com/knowledge/search_settings?brand_id=1795905","has_search_settings_in_plan":true,"theming_api_version":1,"theming_settings":{"color_1":"#0072ef","color_2":"#ffffff","color_3":"#333333","color_4":"rgba(220, 0, 239, 1)","color_5":"#ffffff","font_1":"-apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif","font_2":"-apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif","logo":"/hc/theming_assets/01HZPDXBV2DPYKDX29KT3BRKEX","favicon":"/hc/theming_assets/01HZPDXBYF30SDXB2Y1QG3NF7K","homepage_background_image":"/hc/theming_assets/01HZPDXC2Z1FEJXY6G45W68YS3","community_background_image":"/hc/theming_assets/01HZPDXC7ZJJ89075TCHCJAZ9D","community_image":"/hc/theming_assets/01HZPDXCBS0BF0TV6X8ABCWJF7"},"has_pci_credit_card_custom_field":true,"help_center_restricted":false,"is_assuming_someone_else":false,"flash_messages":[],"user_photo_editing_enabled":true,"has_docs_importer":false,"user_preferred_locale":"en-gb","base_locale":"en-gb","has_end_user_session_renewal":true,"has_user_session_cookie_enabled":false,"has_end_user_2fa":true,"has_custom_statuses_enabled":true,"has_generative_answers_in_help_center":true,"has_hc_generative_answers_setting_enabled":false,"has_intl_date_format_enabled":false,"version":"v25418"}; </script> <script src="//static.zdassets.com/hc/assets/moment-4ef0d82f9fc65c8a28f659aa3430955f.js"></script> <script src="//static.zdassets.com/hc/assets/hc_enduser-8b27330699df07d529db73a38375a0c9.js"></script> </body> </html>

CINXE.COM

Orders – Shop Help Center