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Frequently Asked Questions | Plumrocket Inc
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-22px; color:#2f4c81}.fq .snhelp:hover:after {border-top-color:#2f4c81}.fq .active:hover {cursor:default}.fq .active .link-block {display:block}.fq .active:after {display:none}.fq .active span.sn-icon,.fq .active:hover span.sn-icon {background-position:left bottom; color:#2f4c81}.fq .btn-hld {padding-top:28px; text-align:center}.faq-index-view-article .breadcrumbs-wrap {max-width:780px;margin:0 auto}@media screen and (max-width:680px) {.faq-article-content table td.label{white-space:normal}}@media screen and (max-width:480px) {.fq .greenbtn.lg {font-size:16px; padding:0 20px}.fq .greenbtn.lg {font-size:16px; padding:0 20px}} </style> <!--[if lte IE 9]> <link rel="stylesheet" type="text/css" href="https://plumrocket.com/skin/frontend/p/d/css/styles-ie.css" media="all" /> <![endif]--> <link rel="stylesheet" type="text/css" href="https://plumrocket.com/skin/frontend/p/d/css/print.css" media="print" /> <link rel="canonical" href="https://plumrocket.com/faq" /> <meta name="viewport" content="initial-scale=1.0, width=device-width" /> <!-- Facebook Ads Extension for Magento --> <!-- Facebook Pixel Code --> <!-- End Facebook Pixel Code --> <!-- Google tag (gtag.js) --> <!-- Gene_Braintree (My4xLjM=) --> <style> .banner-main.td-bg { width: 100%; background: #222222; } .banner-main.td-bg .banner-wrap { position: relative; max-width: 1296px; margin: 0 auto; padding: 5px 0; min-height: 32px; font-size: 12px; text-transform: uppercase; font-weight: 600; letter-spacing: 0.72px; display: flex; justify-content: center; align-items: center; } .banner-main.td-bg .banner_link{ text-decoration: underline; } .banner-main.td-bg .banner_link:hover{ text-decoration: none; } .banner-main.td-bg .banner-wrap .td-m2{ font-size: 12px; color: #fff; text-decoration: none; font-weight: 600; letter-spacing: 0.72px; text-align: center; display: flex; justify-content: center; align-items: center; } .banner-main.td-bg .banner-wrap .td-m2:hover{ text-decoration: none; } .banner-main.td-bg .banner-wrap img { max-width: 100%; height: auto; display: block; margin-right: 5px; margin-left: 5px; } @media (max-width: 960px) { .banner-main.td-bg { display: none; } } </style><style> .banner_mobile { width: 100%; background: #222; text-align: center; font-size: 12px; } .tm-bg_img{ padding: 5px 10px; min-height: 32px; display: flex; align-items: center; } .banner_mobile .banner-wrap { position: relative; max-width: 1296px; margin: 0 auto; font-size: 12px; line-height: 1; letter-spacing: 0.72px; } .banner_mobile .td-m2{ text-decoration: none; text-align: center; text-transform: uppercase; color: #fff; font-weight: 600; font-size: 12px; letter-spacing: 0.72px; } .banner_mobile .td-m2:hover{ text-decoration: none; } .banner_mobile .banner-wrap img { max-width: 100%; height: auto; display: inline-block; margin-right: 5px; vertical-align: middle; } .banner_mobile .banner-wrap span{ color: #FFF; margin-right: 5px; } @media (min-width:960px) { .banner_mobile { display: none; } } </style> </head> <body class=" faq-index-index"> <div class="pac-overlay" id="pac_notifications"></div> <div id="turpentine-esi-block-f274fb17a2820733eabe163d2185f826ace8e60b70010a3d39f8bb341783dafa" style="display: none"> </div> <div class=""> <div class="bannerpro-placeholder-over-header bannerpro-over_header_banner"> <div > <div style="display:block;" class="banner-element _bannerpro-1011" id="bannerpro_1011"> <div class="banner-html"><div class="banner-main td-bg"> <div class="td-bg_img"> <div class="banner-wrap"> <a href="https://plumrocket.com/bannerpro/tracking/go/to/1011-112-113-14/" class="td-m2" target="_blank"> <span> Cyber Monday savings! <span style="color: #59FF9D;"> 30% Off + Free audit <span class="banner_link">learn more</span> </span> </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> <div class=""> <div class="bannerpro-placeholder-over-header-mobile bannerpro-over_header_mobile_banner"> <div > <div style="display:block;" class="banner-element _bannerpro-1012" id="bannerpro_1012"> <div class="banner-html"><div class="banner_mobile tm-bg"> <div class="tm-bg_img"> <div class="banner-wrap"> <a href="https://plumrocket.com/bannerpro/tracking/go/to/1012-112-113-15/" class="td-m2" target="_blank"> Cyber Monday savings! <span style="color: #59FF9D;"> 30% Off + Free audit </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> <!-- ESI START DUMMY COMMENT [] --> <!-- ESI URL DUMMY COMMENT --> <div id="prpop-addedoverlay"></div> <div class="prpop-pop-up-form" id="prpop-popup-id-form"> <div id="prpop-pop-up-bg" class="prpop-cf simple-form-logo fadeInDownBig"> <div id="prpop-for_messages_popup" class="prpop-popup_messages" style="display: none;"> </div> <ul style="display:none;"> <li id="prpop-pop-up-button" style="display: none;"> <a title="pop-up-button" role="button" href="javascript:void(0);" class="hide-message">Close</a> </li> </ul> <div class="prpop-splash-container"> <div id="prop-wrap_login" class="prpop-account-login prpop-cf"> <form action="https://plumrocket.com/customer/account/loginPost/" method="post" id="prpop-login-form"> <input type="hidden" name="form_key" value="4VL83BYEjicMz4Mz" /> <div class="prpop-col2-set fleft left-block prpop-desktop"> <div class="prpop-new-users prpop-formholder "> <div class="prpop-form-title">New Customers</div> <p> <p>Sign Up Today and Save Big!</p> <p> </p> <p>Create a profile now to take advantage of express checkout and other convenient features. It only takes a minute!</p> </p> </div> </div> <div class="form-top-logo"> </div> <div class="prpop-col2-set fleft right-block"> <a href="#" onclick="return closePopupLogin();" class="prpop-close-btn">✕</a> <div class="prpop-registered-users prpop-formholder"> <div class="prpop-form-title">Sign in:</div> <ul class="prpop-form-list"> <li> <label for="email" class="prpop-required">Email Address<em>*</em></label> <div class="prpop-input-box"> <input type="email" name="login[username]" value="" id="email" placeholder="Email Address" class="input-text required-entry validate-email splash-inputs" title="Email Address" /> </div> </li> <li> <label for="pass" class="prpop-required">Password<em>*</em></label> <div class="prpop-input-box"> <input type="password" name="login[password]" class="input-text splash-inputs required-entry validate-password_disabled" placeholder="Password" " id="pass" title="Password" /> </div> </li> </ul> <p class="prpop-required">* Required Fields</p> <p class="prpop-forgot-password"> <a href="https://plumrocket.com/customer/account/forgotpassword/" class="prpop-forgotpass prpop-show_forgot">Forgot Your Password?</a> </p> <div class="prpop-buttons-set prpop-cf"> <div class="prpop-ajax-loader-wrapper"> <div class="prpop-ajax-loader" style="background: url(https://plumrocket.com/skin/frontend/base/default/images/plumrocket/popuplogin/ajax-loader-h-sf.gif); height: 14px;"></div> </div> <button type="submit" class="prpop-button btn-proceed-checkout" title="Sign In" name="send" id="send2" data-popup="yes">Sign In</button> </div> <div class="col-or-row-circle"><span>OR</span></div> </div> <div class="prpop-col-2 prpop-registered-users"> <div class="prpop-form-title">Sign in with: </div> <div class="prpop-buttons-set prpop-buttons-set-top prpop-cf"> <div class="facebook_login_button"> </div> <div class="pslogin-block pslogin-login"> <div class="pslogin-spacer pslogin-clearfix"> <span class="pslogin-title" style="display: none;">Login with your social account</span> </div> <div class="pslogin-buttons pslogin-buttons-showfull"> <ul class="pslogin-clearfix"> <li class="pslogin-button google pslogin-visible" title="Login with Google"> <a class="pslogin-button-link" rel="nofollow" href="javascript:void(0);" onclick="psLogin('https://plumrocket.com/pslogin/account/use/type/google/', '450', '450');" > <span class="pslogin-button-auto "> <span class="pslogin-button-icon"> </span> <span class="pslogin-button-text">Login with Google</span> </span> </a> </li> <li class="pslogin-button facebook pslogin-visible" title="Login with Facebook"> <a class="pslogin-button-link" rel="nofollow" href="javascript:void(0);" onclick="psLogin('https://plumrocket.com/pslogin/account/use/type/facebook/', '650', '350');" > <span class="pslogin-button-auto "> <span class="pslogin-button-icon"> </span> <span class="pslogin-button-text">Login with Facebook</span> </span> </a> </li> <li class="pslogin-button twitter pslogin-visible" title="Login with Twitter"> <a class="pslogin-button-link" rel="nofollow" href="javascript:void(0);" onclick="psLogin('https://plumrocket.com/pslogin/account/use/type/twitter/', '630', '650');" > <span class="pslogin-button-auto "> <span class="pslogin-button-icon"> </span> <span class="pslogin-button-text">Login with Twitter</span> </span> </a> </li> <li class="pslogin-button live pslogin-visible" title="Login with MS Live"> <a class="pslogin-button-link" rel="nofollow" href="javascript:void(0);" onclick="psLogin('https://plumrocket.com/pslogin/account/use/type/live/', '650', '500');" > <span class="pslogin-button-auto "> <span class="pslogin-button-icon"> </span> <span class="pslogin-button-text">Login with MS Live</span> </span> </a> </li> <li class="pslogin-button amazon pslogin-visible" title="Login with Amazon"> <a class="pslogin-button-link" rel="nofollow" href="javascript:void(0);" onclick="psLogin('https://plumrocket.com/pslogin/account/use/type/amazon/', '720', '500');" > <span class="pslogin-button-auto "> <span class="pslogin-button-icon"> </span> <span class="pslogin-button-text">Login with Amazon</span> </span> </a> </li> <li class="pslogin-button paypal pslogin-visible" title="Login with PayPal"> <a class="pslogin-button-link" rel="nofollow" href="javascript:void(0);" onclick="psLogin('https://plumrocket.com/pslogin/account/use/type/paypal/', '450', '520');" > <span class="pslogin-button-auto "> <span class="pslogin-button-icon"> </span> <span class="pslogin-button-text">Login with PayPal</span> </span> </a> </li> </ul> </div> </div> <div style="clear: both;"></div> </div> </div> <div class="prpop-buttons-set prpop-buttons-set-bottom prpop-mobile prpop-cf prpop-forgot-password"> <span class="simple-form-logo-text">Don't have an account?</span> <a href="javascript: void(0)" class="prpop-button prpop-btn-new-member prpop-show_registration">Create an Account</a> </div> </div> </form> </div> <div class="prpop-account-create" style="display: none;"> <a href="#" onclick="return closePopupLogin();" class="prpop-close-btn">✕</a> <form action="https://plumrocket.com/popuplogin/index/register/" method="post" id="prpop-register-form"> <div class="prpop-formholder prpop-cf"> <input type="hidden" name="success_url" value="" /> <input type="hidden" name="error_url" value="" /> <div class="form-top-logo"> </div> <div class="prpop-col-1"> <div class="prpop-form-title">Register with email:</div> <div class="prpop-cf prpop-columb"> <ul class="prpop-form-list"> <li class="prpop-fields"> <label for="prpop-firstname" class="prpop-required"> <em>*</em> First Name</label> <div class="prpop-input-box"> <input type="text" id="prpop-firstname" name="firstname" value="" placeholder="First Name" title="First Name" class="input-text required-entry"> </div> </li><li class="prpop-fields"> <label for="prpop-lastname" class="prpop-required"> <em>*</em> Last Name</label> <div class="prpop-input-box"> <input type="text" id="prpop-lastname" name="lastname" value="" placeholder="Last Name" title="Last Name" class="input-text required-entry"> </div> </li><li class="row-special"></li><li class="prpop-fields"> <label for="prpop-email_address" class="prpop-required"><em>*</em>Email Addrress</label> <div class="prpop-input-box"> <input type="email" name="email" id="prpop-email_address" value="" placeholder="Email Addrress" title="Email Addrress" class="input-text validate-email required-entry" /> </div> </li><li class="prpop-fields"> <div class="prpop-field"> <label for="prpop-password" class="prpop-required"><em>*</em>Password</label> <div class="prop-input-box"> <input type="password" name="password" id="prpop-password" title="Password" placeholder="Password" class="input-text required-entry validate-password" /> </div> </div> </li><li class="row-special"></li></ul> </div> <div class="prpop-rowline"> <input type="checkbox" name="is_subscribed" title="Receive product updates and special discounts" value="1" id="prpop-is-subscribed" class="checkbox" /> <label for="prpop-is-subscribed">Receive product updates and special discounts</label> </div> <input type="hidden" name="prgdpr_location" value="register"> <ul class="prgdpr-checkbox-wrapper"> </ul> <div class="field"> <div style="padding-top:15px;margin-bottom: -15px;"> <div class="g-recaptcha" id="grecaptcha1" style="transform:scale(0.77);-webkit-transform:scale(0.77);transform-origin:0 0;-webkit-transform-origin:0 0;"></div><script nofooterjs> function recaptchaOnloadCallback() { var els = document.getElementsByClassName("g-recaptcha"); var id; for (var i=0;i<els.length;i++){ id = els[i].id; if (id) { grecaptcha.render(id, { "sitekey" : "6Le2HiIbAAAAALCpT3vl4__0oVPF11dnXJI2uID4" }); } } var event = new Event("recaptcha-api-load"); document.body.dispatchEvent(event); } window.recaptchaIncludeFlag = false; function recaptchaInclude() { if (window.recaptchaIncludeFlag) { return; } window.recaptchaIncludeFlag = true; (function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "https://www.google.com/recaptcha/api.js?onload=recaptchaOnloadCallback&render=explicit"; js.async=1; js.defer=1; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'recaptcha-api')); } </script> </div> </div> <p></p> <div class="prpop-buttons-set prpop-cf"> <button type="submit" title="Submit Now" class="prpop-button prpop-btn-proceed-checkout">Submit</button> <div class="prpop-ajax-loader-wrapper"> <div class="prpop-ajax-loader" style="background: url(https://plumrocket.com/skin/frontend/base/default/images/plumrocket/popuplogin/ajax-loader-h-sf.gif); height: 14px;"></div> </div> <div class="prpop-back-hld prpop-desktop"> <a href="#" class="prpop-backtologin">Back to login page</a> </div> </div> <div class="col-or-row-circle"><span>OR</span></div> </div> <div class="prpop-col-2"> <div class="prpop-form-title">Quick registration with:</div> <div class="pslogin-block pslogin-register"> <div class="pslogin-buttons pslogin-buttons-showfull"> <ul> <li class="pslogin-button google" title="Register with Google"> <a class="pslogin-button-link" rel="nofollow" href="javascript:void(0);" onclick="psLogin('https://plumrocket.com/pslogin/account/use/type/google/', '450', '450');" > <span class="pslogin-button-auto"> <span class="pslogin-button-icon"> </span> <span class="pslogin-button-text">Register with Google</span> </span> </a> </li> <li class="pslogin-button facebook" title="Register with Facebook"> <a class="pslogin-button-link" rel="nofollow" href="javascript:void(0);" onclick="psLogin('https://plumrocket.com/pslogin/account/use/type/facebook/', '650', '350');" > <span class="pslogin-button-auto"> <span class="pslogin-button-icon"> </span> <span class="pslogin-button-text">Register with Facebook</span> </span> </a> </li> <li class="pslogin-button twitter" title="Register with Twitter"> <a class="pslogin-button-link" rel="nofollow" href="javascript:void(0);" onclick="psLogin('https://plumrocket.com/pslogin/account/use/type/twitter/', '630', '650');" > <span class="pslogin-button-auto"> <span class="pslogin-button-icon"> </span> <span class="pslogin-button-text">Register with Twitter</span> </span> </a> </li> <li class="pslogin-button live" title="Register with MS Live"> <a class="pslogin-button-link" rel="nofollow" href="javascript:void(0);" onclick="psLogin('https://plumrocket.com/pslogin/account/use/type/live/', '650', '500');" > <span class="pslogin-button-auto"> <span class="pslogin-button-icon"> </span> <span class="pslogin-button-text">Register with MS Live</span> </span> </a> </li> <li class="pslogin-button amazon" title="Register with Amazon"> <a class="pslogin-button-link" rel="nofollow" href="javascript:void(0);" onclick="psLogin('https://plumrocket.com/pslogin/account/use/type/amazon/', '720', '500');" > <span class="pslogin-button-auto"> <span class="pslogin-button-icon"> </span> <span class="pslogin-button-text">Register with Amazon</span> </span> </a> </li> <li class="pslogin-button paypal" title="Register with PayPal"> <a class="pslogin-button-link" rel="nofollow" href="javascript:void(0);" onclick="psLogin('https://plumrocket.com/pslogin/account/use/type/paypal/', '450', '520');" > <span class="pslogin-button-auto"> <span class="pslogin-button-icon"> </span> <span class="pslogin-button-text">Register with PayPal</span> </span> </a> </li> </ul> </div> </div> <div style="clear: both;"></div> </div> <div class="prpop-backtologin prpop-mobile prpop-cf"> <a href="#" class="prpop-backtologin">Back to login page</a> </div> </div> </form> <!-- form end here --> </div> <!-- Success blocks --> <div class="prpop-reg-success prpop-succes-block" style="display: none;"> <div class="prpop-formholder"> <div class="form-top-logo"> </div> <div class="prpop-form-title">YOUR REQUEST HAS BEEN SUBMITTED</div> <a href="#" onclick="return closePopupLogin();" class="prpop-close-btn">✕</a> <p>Thank you for you interest in our store.</p> <p>We will notify you by email regarding your request for membership.</p> <div class="prpop-backtologin prpop-mobile prpop-cf"><a href="#" class="prpop-backtologin">Back to login page</a></div> </div> </div> <div class="prpop-account-forgot" style="display: none;"> <form action="https://plumrocket.com/customer/account/forgotpasswordpost/" method="post" id="prpop-forgot-form"> <div class="prpop-formholder"> <div class="form-top-logo"> </div> <div class="prpop-form-title">Retrieve your password here</div> <a href="#" onclick="return closePopupLogin();" class="prpop-close-btn">✕</a> <p>Please enter your email address below. You will receive a link to reset your password.</p> <div class="prpop-cf"> <div class="prpop-columb"> <ul class="prpop-form-list"> <li> <label for="prpop-email-address" class="prpop-required"><em>*</em>Email Address</label> <div class="prpop-input-box"> <input type="email" name="email" alt="email" id="prpop-email-address" class="input-text required-entry validate-email" placeholder="Email Address" value="" /> </div> </li> </ul> </div> </div> </div> <div class="prpop-buttons-set prpop-cf"> <button type="submit" title="Submit" class="prpop-button prpop-btn-proceed-checkout">Submit</button> <div class="prpop-ajax-loader-wrapper"> <div class="prpop-ajax-loader" style="background: url(https://plumrocket.com/skin/frontend/base/default/images/plumrocket/popuplogin/ajax-loader-h-sf.gif); height: 14px;"></div> </div> <div class="prpop-back-hld prpop-desktop"> <a href="#" class="prpop-backtologin">Back to login page</a> </div> <div class="prpop-backtologin prpop-mobile prpop-cf"> <a href="#" class="prpop-backtologin">Back to login page</a> </div> </div> </form> </div> <!--success forgot--> <div class="prpop-forgot-success prpop-succes-block" style="display: none;"> <div class="prpop-formholder"> <div class="form-top-logo"> </div> <div class="prpop-form-title">New password has been sent</div> <a href="#" onclick="return closePopupLogin();" class="prpop-close-btn">✕</a> <p id="prpop-forgot-text">An e-mail with your new password has been sent to %email%<br /><br /> </p> <div><a href="#" class="prpop-backtologin">Back to login page</a></div> </div> </div></div> </div> </div> <script type="text/javascript">if(typeof pfj_js=="undefined")pfj_js={};pfj_js["2149127d2293ec5db44505b5368cab0b"]="<script type=\"text\/javascript\">\npopupLoginSettings = {\nbaseUrlForRedirect: '',\nregisterUrlForRedirect: '',\npopupLoginMode: 4,\nloginSuccessPage: '__stay__',\nregisterSuccessPage: '__stay__',\nshowEventTracking: 1,\nconf_req: 0}\npjQuery_1_9(document).ready(function(){\ninitPopupLogin(popupLoginSettings);\n});\n<\/script><script type=\"text\/javascript\">\n \/\/<![CDATA[\n var showFullButtonsAfterViewMore = true;\n \/\/]]>\n <\/script><script type=\"text\/javascript\">\n\/\/<![CDATA[\nvar dataLoginForm = new VarienForm('login-form', true);\n\/\/]]>\n<\/script><script type=\"text\/javascript\">\n\/\/<![CDATA[\nvar dataRegisterForm = new VarienForm('register-form', true);\n\/\/]]>\n<\/script><script type=\"text\/javascript\">\n\/\/<![CDATA[\nvar dataForgotForm = new VarienForm('forgot-form', true);\n\/\/]]>\n<\/script>"</script> <!-- ESI END DUMMY COMMENT [] --> <div id="pslogin_link_popup_container" style="display: none"> <div class="pslogin-addedoverlay"></div> <div class="pslogin-pop-up-form pslogin-block"> <div id="pslogin-pop-up-bg" class="pslogin-cf fadeInDownBig"> <div class="pslogin-share"> <h2>Connect new account</h2> <a href="#" class="prpop-close-btn">✕</a> <p>If you have multiple social networks accounts (like Facebook, Twitter, Google) - you can link your social accounts with your account at our store. This will allow you to access the website more conveniently!</p> <div class="pslogin-unlinked-buttons pslogin-buttons pslogin-buttons-showfull"> <ul class="pslogin-clearfix"> <li class="pslogin-button google pslogin-visible " title="Link Google account"> <a class="pslogin-button-link" rel="nofollow" href="javascript:void(0);" onclick="psLogin('https://plumrocket.com/pslogin/account/use/type/google/call/pslogin.account.link/', '450', '450');" > <span class="pslogin-button-auto "> <span class="pslogin-button-icon"> </span> <span class="pslogin-button-text">Link Google account</span> </span> </a> </li> <li class="pslogin-button facebook pslogin-visible " title="Link Facebook account"> <a class="pslogin-button-link" rel="nofollow" href="javascript:void(0);" onclick="psLogin('https://plumrocket.com/pslogin/account/use/type/facebook/call/pslogin.account.link/', '650', '350');" > <span class="pslogin-button-auto "> <span class="pslogin-button-icon"> </span> <span class="pslogin-button-text">Link Facebook account</span> </span> </a> </li> <li class="pslogin-button twitter pslogin-visible " title="Link Twitter account"> <a class="pslogin-button-link" rel="nofollow" href="javascript:void(0);" onclick="psLogin('https://plumrocket.com/pslogin/account/use/type/twitter/call/pslogin.account.link/', '630', '650');" > <span class="pslogin-button-auto "> <span class="pslogin-button-icon"> </span> <span class="pslogin-button-text">Link Twitter account</span> </span> </a> </li> <li class="pslogin-button live pslogin-visible " title="Link MS Live account"> <a class="pslogin-button-link" rel="nofollow" href="javascript:void(0);" onclick="psLogin('https://plumrocket.com/pslogin/account/use/type/live/call/pslogin.account.link/', '650', '500');" > <span class="pslogin-button-auto "> <span class="pslogin-button-icon"> </span> <span class="pslogin-button-text">Link MS Live account</span> </span> </a> </li> <li class="pslogin-button amazon pslogin-visible " title="Link Amazon account"> <a class="pslogin-button-link" rel="nofollow" href="javascript:void(0);" onclick="psLogin('https://plumrocket.com/pslogin/account/use/type/amazon/call/pslogin.account.link/', '720', '500');" > <span class="pslogin-button-auto "> <span class="pslogin-button-icon"> </span> <span class="pslogin-button-text">Link Amazon account</span> </span> </a> </li> <li class="pslogin-button paypal pslogin-visible " title="Link PayPal account"> <a class="pslogin-button-link" rel="nofollow" href="javascript:void(0);" onclick="psLogin('https://plumrocket.com/pslogin/account/use/type/paypal/call/pslogin.account.link/', '450', '520');" > <span class="pslogin-button-auto "> <span class="pslogin-button-icon"> </span> <span class="pslogin-button-text">Link PayPal account</span> </span> </a> </li> </ul> <div style="clear: both;"></div> </div> </div> </div> </div> </div> <div class="wrapper"> <noscript> <div class="global-site-notice noscript"> <div class="notice-inner"> <p> 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id="turpentine-esi-block-a6ed212e3d91e1f280653cec3bcef2800683cf9877dddf8505f5a89abc38bf0f" style="display: none"> </div></div> <div class="page-title"> <h1>Frequently Asked Questions</h1> </div> <div class="page-content"> <div class="faq-category"> <h2>General Questions</h2> <br/> <ul class="faq-articles"> <li><a href="https://plumrocket.com/faq/accepted-payment-methods">What payment methods are accepted by Plumrocket</a></li> <li><a href="https://plumrocket.com/faq/plumrocket-refund-policy">What is your refund policy</a></li> <li><a href="https://plumrocket.com/faq/partner-discounts">If we represent a web development company, can we get a discount on your products</a></li> <li><a href="https://plumrocket.com/faq/support-period-length">Is technical support included with my purchase</a></li> <li><a href="https://plumrocket.com/faq/request-free-quote">I have an excellent idea that I want to implement, can Plumrocket help</a></li> </ul> </div> <div class="faq-category"> <h2>Installation, 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Are they free</a></li> </ul> </div> <div class="faq-category"> <h2>Customer Reviews & Ratings</h2> <br/> <ul class="faq-articles"> <li><a href="https://plumrocket.com/faq/write-reviews-plumrocket-store">Who can write reviews at Plumrocket store</a></li> <li><a href="https://plumrocket.com/faq/earn-rewards-reviews">What benefits do I get for submitting customer review</a></li> <li><a href="https://plumrocket.com/faq/customer-reviews-timeframe">Will Customer Reviews ever be deleted from the store</a></li> <li><a href="https://plumrocket.com/faq/customer-reviews-terms">Where do I find the requirements for the review I want to submit</a></li> <li><a href="https://plumrocket.com/faq/purchase-to-leave-review">Do I need to make purchase first before submitting my review</a></li> </ul> </div> <div class="faq-category"> <h2>Magento Extensions</h2> <br/> <ul class="faq-articles"> <li><a href="https://plumrocket.com/faq/request-extension-feature">Can I request an additional feature to be added to 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to Improve Page Speed & Core Web Vitals With Magento 2 AMP Theme</a></li> <li><a href="https://plumrocket.com/faq/magento-amp-shopping-cart">How to Implement Shopping Cart in Magento AMP Pages</a></li> <li><a href="https://plumrocket.com/faq/magento-iframe-issue">How to Fix Magento AMP iFrame Error Due to X-Frame-Options: SAMEORIGIN</a></li> </ul> </div> <div class="faq-category"> <h2>Magento 2 AMP Email Extension</h2> <br/> <ul class="faq-articles"> <li><a href="https://plumrocket.com/faq/amp-email-requirements">What are the minimum requirements to send AMP Emails in production</a></li> <li><a href="https://plumrocket.com/faq/create-magento-amp-emails">How do I Create and Test AMP for Emails in Magento 2</a></li> </ul> </div> <div class="faq-category"> <h2>Magento 2 Affiliate Programs Extension</h2> <br/> <ul class="faq-articles"> <li><a href="https://plumrocket.com/faq/about-affiliate-programs-plugin">How Magento Affiliate Programs Plugin Works</a></li> </ul> </div> <div class="faq-category"> <h2>Magento 2 Auto Invoice & Shipment Extension</h2> <br/> <ul class="faq-articles"> <li><a href="https://plumrocket.com/faq/magento-invoice-after-shipment">How to Set Auto Invoice After Shipment in Magento 2</a></li> </ul> </div> <div class="faq-category"> <h2>Magento 2 Base Extension</h2> <br/> <ul class="faq-articles"> <li><a href="https://plumrocket.com/faq/missing-magento-base-plugin">Where Can I Get Plumrocket Base Extension After Magento Marketplace Purchase</a></li> </ul> </div> <div class="faq-category"> <h2>Magento 2 Cart Reservation Extension</h2> <br/> <ul class="faq-articles"> <li><a href="https://plumrocket.com/faq/magento-cart-timer">How to Set Up Magento 2 Cart Timer</a></li> <li><a href="https://plumrocket.com/faq/magento-cart-timer-2">How to Set Magento Countdown Timer on Product and Category Pages</a></li> <li><a href="https://plumrocket.com/faq/reminder-popup">Can I Set Cart Reservation Reminder in My Magento 2 Store</a></li> </ul> </div> <div 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href="https://plumrocket.com/faq/create-magento-2-facebook-feed">How to 小reate Facebook Feed in Magento 2</a></li> <li><a href="https://plumrocket.com/faq/facebook-data-feed-updates">How to Schedule Automatic Updates for Facebook Data Feed in Magento 2</a></li> </ul> </div> <div class="faq-category"> <h2>Magento 2 GDPR Extension</h2> <br/> <ul class="faq-articles"> <li><a href="https://plumrocket.com/faq/gdpr-privacy-center">How GDPR Data Privacy Center Works</a></li> <li><a href="https://plumrocket.com/faq/managing-personal-data">How to Download and Remove Account Data via GDPR Data Privacy Center</a></li> <li><a href="https://plumrocket.com/faq/update-privacy-consents">How to Update Given Privacy Consents via GDPR Data Privacy Center</a></li> <li><a href="https://plumrocket.com/faq/cookie-notice-eu-only">How to Set Up Magento 2 GDPR Extension for EU Visitors Only</a></li> <li><a href="https://plumrocket.com/faq/magento-gdpr-cookies">Which Cookies Are Disabled by Plumrocket GDPR 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