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<!DOCTYPE html><html lang="en" dir="ltr"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width,initial-scale=1"/><meta property="og:image" content="https://recruiting.cdn.greenhouse.io/external_greenhouse_job_boards/logos/000/005/589/original/Monzo_Wordmark_Hot_coral.png?1710417542"/><meta property="og:type" content="article"/><link rel="canonical" href="http://job-boards.greenhouse.io/monzo"/><link rel="stylesheet" href="https://fonts.googleapis.com/css2?family=Inter:ital,wght@0,400;0,500;0,700;1,400;1,500;1,700&family=Inter:ital,wght@0,400;0,500;0,700;1,400;1,500;1,700"/><title>page_title</title><meta property="og:title" content="Monzo"/><meta property="og:description" content="<p>We’re building the best bank in the world - a bank you'd be proud to use - and that means bringing together a talented&nbsp;<a href="https://monzo.com/blog/team/">team</a>&nbsp;with diverse experiences, backgrounds and skills.</p> <p>We believe there should be an alternative to the banking of the past: we're focused on solving problems, rather than selling financial products, making your financial life simpler, and giving you complete control from your smartphone.</p> <p>Internally, we encourage an&nbsp;<a href="https://monzo.com/blog/2017/03/10/transparent-by-default/">open</a>, collaborative,&nbsp;inclusive&nbsp;working environment. We contribute to&nbsp;<a href="https://github.com/monzo">open source software, </a>and we continually engage with our wonderful&nbsp;<a href="https://community.monzo.com/">community</a>. We’re hiring talented, creative problem-solvers to help us build the bank of the future. Join us!</p>"/><meta property="og:url" content="http://job-boards.greenhouse.io/monzo"/><link rel="stylesheet" href="https://job-boards.cdn.greenhouse.io/assets/entry-CkpyRpSS.css"/></head><body style="--custom-link-color:#FF4F40;--custom-active-field-color:#FF4F40;--custom-focus-color:#FF4F40;--custom-list-hover-color:#FF4F40;--custom-primary-typography-color:#112231;--custom-button-color:#FF4F40;--custom-button-hover-color:#FF4F40;--custom-button-text-color:#FFFFFF;--custom-primary-font-family:Inter;--custom-secondary-font-family:Inter;--custom-dropdown-selection-color:#FF4F40;--custom-secondary-typography-color:#262626;--custom-secondary-typography-10:#2626261A;--custom-secondary-typography-30:#2626264D;--custom-secondary-typography-60:#26262699;--custom-background-color:#ffffff"><div id="react-portal-mount-point"></div><main class="main font-secondary"><div class="index--content"><div class="image-container"><a href="https://monzo.com/careers" target="_blank" rel="noreferrer" class="logo"><img src="https://recruiting.cdn.greenhouse.io/external_greenhouse_job_boards/logos/000/005/589/original/Monzo_Wordmark_Hot_coral.png?1710417542" alt="Monzo Logo" class=""/></a></div><h1 class="page-header font-primary">Current openings at Monzo</h1><div class="index--header"><div class="index--description"><div class="body"><span><p>We’re building the best bank in the world - a bank you'd be proud to use - and that means bringing together a talented <a href="https://monzo.com/blog/team/">team</a> with diverse experiences, backgrounds and skills.</p> <p>We believe there should be an alternative to the banking of the past: we're focused on solving problems, rather than selling financial products, making your financial life simpler, and giving you complete control from your smartphone.</p> <p>Internally, we encourage an <a href="https://monzo.com/blog/2017/03/10/transparent-by-default/">open</a>, collaborative, inclusive working environment. We contribute to <a href="https://github.com/monzo">open source software, </a>and we continually engage with our wonderful <a href="https://community.monzo.com/">community</a>. We’re hiring talented, creative problem-solvers to help us build the bank of the future. Join us!</p></span></div></div></div><div class="index__main"><div class="filters"><div class="text-input-wrapper"><div class="input-wrapper"><label id="keyword-filter-label" for="keyword-filter" class="label label">Search</label><input id="keyword-filter" class="input input__single-line" aria-label="Search" aria-describedby="keyword-filter-description keyword-filter-error keyword-filter-help" aria-invalid="false" aria-errormessage="keyword-filter-error" aria-required="false" type="text" placeholder="Search" maxLength="255" value=""/></div></div><div class="select"><div class="select__container"><label id="department-filter-label" for="department-filter" class="label select__label">Department</label><style data-emotion="remix-css b62m3t-container">.remix-css-b62m3t-container{position:relative;box-sizing:border-box;}</style><div class="select-shell remix-css-b62m3t-container"><style data-emotion="remix-css 7pg0cj-a11yText">.remix-css-7pg0cj-a11yText{z-index:9999;border:0;clip:rect(1px, 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9.13729C5.54316 8.67895 5.86948 8 6.45644 8H17.5436C18.1305 8 18.4568 8.67895 18.0902 9.13729L12.5466 16.0667C12.2664 16.417 11.7336 16.417 11.4534 16.0667Z"></path></svg></button></div></div></div></div></div></div><div class="select"><div class="select__container"><label id="office-filter-label" for="office-filter" class="label select__label">Office</label><div class="select-shell remix-css-b62m3t-container"><span id="react-select-office-filter-live-region" class="remix-css-7pg0cj-a11yText"></span><span aria-live="polite" aria-atomic="false" aria-relevant="additions text" role="log" class="remix-css-7pg0cj-a11yText"></span><div><div class="select__control remix-css-13cymwt-control"><div class="select__value-container select__value-container--is-multi remix-css-hlgwow"><div class="select__placeholder remix-css-1jqq78o-placeholder" id="react-select-office-filter-placeholder">Select...</div><div class="select__input-container remix-css-19bb58m" data-value=""><input class="select__input" 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18.4568 8.67895 18.0902 9.13729L12.5466 16.0667C12.2664 16.417 11.7336 16.417 11.4534 16.0667Z"></path></svg></button></div></div></div></div></div></div></div><div class="padding"><h2 class="section-header section-header--large font-primary" data-testid="job-count-header">73 jobs</h2><div class="job-posts"><div class="job-posts--table--department"><h3 class="section-header font-primary">Borrowing</h3><div class="job-posts--table"><table><thead><tr><th scope="col" class="visually-hidden"><p class="table-header font-primary">Job</p></th></tr></thead><tbody><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6364469" target="_top"><p class="body body--medium">Lead Credit Analyst, Business Borrowing</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6377274" target="_top"><p class="body body--medium">Lead Credit Analyst, Personal Borrowing</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6396976" target="_top"><p class="body body--medium">Provisions and Forecasting Lead, Borrowing</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6377125" target="_top"><p class="body body--medium">Senior Credit Analyst, Personal Borrowing</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6390442" target="_top"><p class="body body--medium">Senior Provisioning and Forecasting Modeller, Borrowing</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr></tbody></table></div></div><div class="job-posts--table--department"><h3 class="section-header font-primary">Data</h3><div class="job-posts--table"><table><thead><tr><th scope="col" class="visually-hidden"><p class="table-header font-primary">Job</p></th></tr></thead><tbody><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6640424" target="_top"><p class="body body--medium">Data Director, Personalisation</p><p class="body body__secondary body--metadata">London</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/5758065" target="_top"><p class="body body--medium">Data Science Manager, Financial Crime </p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6369658" target="_top"><p class="body body--medium">Lead Data Scientist</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6054019" target="_top"><p class="body body--medium">Lead Machine Learning Scientist</p><p class="body body__secondary body--metadata">London</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6704489" target="_top"><p class="body body--medium">Lead Machine Learning Scientist, Personalisation</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6572298" target="_top"><p class="body body--medium">Machine Learning Manager, Operations</p><p class="body body__secondary body--metadata">London</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6559002" target="_top"><p class="body body--medium">Senior Data Science Manager, EU Expansion </p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6180814" target="_top"><p class="body body--medium">Senior Data Scientist</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6053295" target="_top"><p class="body body--medium">Senior Decision Scientist</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6198470" target="_top"><p class="body body--medium">Senior Machine Learning Manager, Financial Crime</p><p class="body body__secondary body--metadata">London</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6279549" target="_top"><p class="body body--medium">Senior Technical Lead, Machine Learning Science </p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr></tbody></table></div></div><div class="job-posts--table--department"><h3 class="section-header font-primary">Design</h3><div class="job-posts--table"><table><thead><tr><th scope="col" class="visually-hidden"><p class="table-header font-primary">Job</p></th></tr></thead><tbody><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6428818" target="_top"><p class="body body--medium">Senior Product Designer, Subscriptions</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr></tbody></table></div></div><div class="job-posts--table--department"><h3 class="section-header font-primary">Engineering</h3><div class="job-posts--table"><table><thead><tr><th scope="col" class="visually-hidden"><p class="table-header font-primary">Job</p></th></tr></thead><tbody><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6635595" target="_top"><p class="body body--medium">Backend Engineer III </p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6639706" target="_top"><p class="body body--medium">Director of Engineering, Customer Operations</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/5018066" target="_top"><p class="body body--medium">Engineering Manager</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/3832598" target="_top"><p class="body body--medium">Senior Android Engineer</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6674282" target="_top"><p class="body body--medium">Senior Android Engineer</p><p class="body body__secondary body--metadata">Spain</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6635837" target="_top"><p class="body body--medium">Senior Backend Engineer</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6573280" target="_top"><p class="body body--medium">Senior Director of Engineering, Borrowing</p><p class="body body__secondary body--metadata">London</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6470713" target="_top"><p class="body body--medium">Senior Director of Engineering, Personalisation</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6394676" target="_top"><p class="body body--medium">Senior Engineering Manager</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/3838039" target="_top"><p class="body body--medium">Senior iOS Engineer</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6674220" target="_top"><p class="body body--medium">Senior iOS Engineer</p><p class="body body__secondary body--metadata">Spain</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6699672" target="_top"><p class="body body--medium">Senior Platform Engineer <span class="tag-container" style="margin-left:8px"><span class="ellipse"><span class="tag-text">tags.new</span></span></span></p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6656737" target="_top"><p class="body body--medium">Senior Software Engineer</p><p class="body body__secondary body--metadata">Spain</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6184829" target="_top"><p class="body body--medium">Senior Staff Backend Engineer, Customer Operations</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6590959" target="_top"><p class="body body--medium">Senior Staff Backend Engineer, Growth</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6384200" target="_top"><p class="body body--medium">Senior Staff Backend Engineer, Search</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6656228" target="_top"><p class="body body--medium">Staff Backend Engineer</p><p class="body body__secondary body--metadata">Spain</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6636147" target="_top"><p class="body body--medium">Staff Backend Engineer </p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6712196" target="_top"><p class="body body--medium">Staff Technical Program Manager, EU Expansion</p><p class="body body__secondary body--metadata">London</p></a></td></tr></tbody></table></div></div><div class="job-posts--table--department"><h3 class="section-header font-primary">Finance</h3><div class="job-posts--table"><table><thead><tr><th scope="col" class="visually-hidden"><p class="table-header font-primary">Job</p></th></tr></thead><tbody><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6591671" target="_top"><p class="body body--medium">Asset Liability Modeller</p><p class="body body__secondary body--metadata">London; Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6696215" target="_top"><p class="body body--medium">Regulatory Reporting Analyst</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6656868" target="_top"><p class="body body--medium">Regulatory Reporting Analyst, EU </p><p class="body body__secondary body--metadata">Ireland</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6635477" target="_top"><p class="body body--medium">Regulatory Reporting Manager, EU </p><p class="body body__secondary body--metadata">Ireland</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6724151" target="_top"><p class="body body--medium">Tax Director<span class="tag-container" style="margin-left:8px"><span class="ellipse"><span class="tag-text">tags.new</span></span></span></p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr></tbody></table></div></div><div class="job-posts--table--department"><h3 class="section-header font-primary">Information Security</h3><div class="job-posts--table"><table><thead><tr><th scope="col" class="visually-hidden"><p class="table-header font-primary">Job</p></th></tr></thead><tbody><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6717431" target="_top"><p class="body body--medium">Data Protection Director<span class="tag-container" style="margin-left:8px"><span class="ellipse"><span class="tag-text">tags.new</span></span></span></p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr></tbody></table></div></div><div class="job-posts--table--department"><h3 class="section-header font-primary">Operations</h3><div class="job-posts--table"><table><thead><tr><th scope="col" class="visually-hidden"><p class="table-header font-primary">Job</p></th></tr></thead><tbody><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6720465" target="_top"><p class="body body--medium">Director of Complaints<span class="tag-container" style="margin-left:8px"><span class="ellipse"><span class="tag-text">tags.new</span></span></span></p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6703422" target="_top"><p class="body body--medium">Fincrime & Fraud Operations Manager </p><p class="body body__secondary body--metadata">Ireland</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6673784" target="_top"><p class="body body--medium">Senior Wealth Product Operations Specialist</p><p class="body body__secondary body--metadata">London</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6703576" target="_top"><p class="body body--medium">Training and Quality Assurance Lead, EU</p><p class="body body__secondary body--metadata">Ireland</p></a></td></tr></tbody></table></div></div><div class="job-posts--table--department"><div class="job-posts--department-path"><p class="body body__secondary body--metadata">Operations</p></div><h3 class="section-header font-primary">Customer Operations</h3><div class="job-posts--table"><table><thead><tr><th scope="col" class="visually-hidden"><p class="table-header font-primary">Job</p></th></tr></thead><tbody><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6560488" target="_top"><p class="body body--medium">Collections Adviser, Financial Health</p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6460666" target="_top"><p class="body body--medium">Complaints Adviser</p><p class="body body__secondary body--metadata">Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6723068" target="_top"><p class="body body--medium">Evenings Team Manager<span class="tag-container" style="margin-left:8px"><span class="ellipse"><span class="tag-text">tags.new</span></span></span></p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr><tr class="job-post"><td class="cell"><a href="https://job-boards.greenhouse.io/monzo/jobs/6697220" target="_top"><p class="body body--medium">Team Manager, Financial Health<span class="tag-container" style="margin-left:8px"><span class="ellipse"><span class="tag-text">tags.new</span></span></span></p><p class="body body__secondary body--metadata">Cardiff, London or Remote (UK)</p></a></td></tr></tbody></table></div></div></div><div class="pagination-wrapper"><nav 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mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍London or Remote (UK)\u0026amp;nbsp; | 💰 £92,500 to £125,000 + Options + \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026amp;nbsp;Benefits\u0026lt;/a\u0026gt; |\u0026lt;a href=\u0026quot;https://monzo.com/blog/how-each-role-in-borrowing-data-allows-us-to-think-big-and-innovate\u0026quot;\u0026gt; Data Team, Borrowing\u0026amp;nbsp;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our team;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Borrowing (lending) team is growing and we’re looking for Credit Managers and Analysts for our credit risk function, to grow lending to our business banking customers.\u0026amp;nbsp; The ideal candidate should have knowledge of providing credit to small and medium size sole traders and limited companies,\u0026amp;nbsp; automated decisioning and Credit Risk Management activities.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work in the credit risk team responsible for credit strategy for our business lending products.\u0026amp;nbsp; As the size of our Business Banking customer base grows, we are building lending products to support our customers funding needs.\u0026amp;nbsp; We aim to create a genuine feel-good factor when it comes to business credit, and are looking for driven, analytical and creative individuals to help us achieve this goal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With your experience of developing credit risk strategies specifically for small and medium enterprises and building best in class credit capabilities, you\u0026#39;ll help drive the success of Monzo\u0026#39;s borrowing propositions. You will be responsible for developing our credit and pricing strategies as we bring to market new lending products. You will work with colleagues across teams to make sure we are building profitable lending portfolios and amazing products for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Your day-to-day:\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leading initiatives designing and implementing credit and pricing strategies for our business lending products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitoring the performance of our existing strategies, and iterating to improve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting the design and roll-out of new products and customer journeys\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leading initiatives to improve our credit underwriting, boost growth and/or manage portfolio risk\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with people from engineering, marketing, product, risk and control to design and deliver initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing and monitoring our credit models to forecast cash flows and assess net present value of new lending cohorts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Writing credit proposals which will be adopted as Monzo underwriting policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting the design and roll-out of new lending strategies by finding patterns in the data and translating these into insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building, maintaining \u0026amp;amp; responsible for the database tables and dashboards that provide insights and promote rapid, data-driven decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assessing how the lending portfolio of particular products will perform over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have strong domain expertise in providing lending products to small businesses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a deep understanding of how business lending works, including regulation and industry best practice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a solid understanding of lending economics and have experience developing and deploying underwriting strategies and credit models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong analytical and data capabilities, backed up by technical coding skills. SQL is a must-have, Python and Looker experience is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can bring a dynamic energy to the team, and are keen for the chance to improve our products and help ship changes to our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a strong communicator, able to cut through complex problems and articulate decision points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have some experience in project management and coordination across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You work well collaborating in a team with diverse skill-sets and personality types\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a working understanding of the regulations that apply to lending in the UK\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly motivated and energised by the idea of bringing positive impact to our customers and Monzo\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Interview Process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves 4 main stages:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recruiter Call\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initial Call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take Home Task\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Final stage (x3 interviews) consisting of a case study, role specific and values interview\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰 £92,500 to £125,000 ➕ plus stock options +\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; benefits\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We can help you relocate to the UK\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor visas\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚 Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ And much more, see our full list of benefits\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-SL1\u0026amp;nbsp; #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Borrowing","id":56753,"path":[]},"is_featured":false},{"id":6377274,"title":"Lead Credit Analyst, Personal Borrowing","internal_job_id":2962281,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"11006","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6377274","published_at":"2024-11-06T09:23:04-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍London, Cardiff or Remote (UK)\u0026amp;nbsp; | 💰 £92,500 to £125,000 + Options +\u0026amp;nbsp; \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits |\u0026lt;/a\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/blog/how-each-role-in-borrowing-data-allows-us-to-think-big-and-innovate\u0026quot;\u0026gt; Data Team, Borrowing\u0026amp;nbsp;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Borrowing business is growing rapidly across both existing products and the planned launch of new initiatives. We aim to create a genuine feel-good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With your experience of developing unsecured retail credit risk strategies and building best in class credit capabilities, you\u0026#39;ll help drive the success of Monzo\u0026#39;s borrowing propositions. You will be responsible for developing our credit and pricing strategies for one of our unsecured lending products (Flex, personal loans or overdrafts).\u0026amp;nbsp; You will work with colleagues across teams to make sure we are building profitable lending portfolios and amazing products for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leading initiatives to improve our credit underwriting, boost growth and/or manage portfolio risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting the design and roll-out of new lending strategies by finding patterns in the data and translating these into insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitoring the performance of our existing strategies, and iterating to improve them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborating with people from engineering, marketing, product, risk and control to design and deliver product changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing our credit control and portfolio management frameworks to support our growing portfolios.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing, maintaining and refining our credit models to assess net present value of new lending cohorts to drive strategic business decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building, maintaining and owning the database tables and dashboards that provide insights and promote rapid, data-driven decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting the design and roll-out of new products and customer journeys.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assessing how the lending portfolio of particular products will perform over time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentoring and up-skilling more junior members of the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have extensive experience in unsecured retail lending (e.g. personal loans, credit cards, overdrafts, buy now pay later etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a deep understanding of how the unsecured retail lending market works including the impact of pricing dynamics on portfolio performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a deep understanding of lending economics and have experience developing and deploying underwriting strategies and credit models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong analytical and data capabilities, backed up by technical coding skills. SQL is a must-have, Python and Looker experience is a plus..\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong understanding of the regulations that apply to lending in the UK.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive in a fast-paced environment and are keen for the chance to improve our products and help ship changes to our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a strong communicator, able to cut through complex problems and articulate decision points, particularly to senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience in project management and coordination across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You work well collaborating in a team with diverse skill-sets and personality types.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly motivated and energised by the idea of bringing positive impact to our customers and Monzo.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The interview process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves 4 main stages:\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Recruiter call\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initial call\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take home task\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Final stage (x3 interviews) consisting of a case study, role specific interview and values interview\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰 £92,500 to £125,000 + stock options + \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;benefits\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We can help you relocate to the UK\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor visas\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚 Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ And much more, see our full list of benefits \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-SL1\u0026amp;nbsp; #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Borrowing","id":56753,"path":[]},"is_featured":false},{"id":6396976,"title":"Provisions and Forecasting Lead, Borrowing","internal_job_id":3003771,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"00355","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6396976","published_at":"2024-11-14T08:16:40-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍Cardiff, London or Remote (UK) | 💰 £92,500 - £125,000 + \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt; | Technology - Credit \u0026amp;amp; \u0026lt;a href=\u0026quot;https://monzo.com/blog/2021/10/14/an-introduction-to-monzos-data-stack\u0026quot;\u0026gt;Data\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;⭐\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Monzo’s Borrowing Credit \u0026amp;amp; Data team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Borrowing Credit \u0026amp;amp; Data team is the largest and most diverse team within Monzo’s Data Discipline, and is also one of the largest parts of the Borrowing Collective. \u0026lt;br\u0026gt;This team sits at the core of our lending business. We design products, decide who to lend to, set underwriting policy, track the volume of new originations, identify customers who need help, manage the portfolio, measure risk and compute the core metrics required both for Monzo’s senior management and for our external financial reporting. We set prices, build predictive models, run experiments, build dashboards, enhance data pipelines and manage Monzo’s credit risk.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;\u0026lt;a href=\u0026quot;https://medium.com/data-monzo\u0026quot;\u0026gt;Data team\u0026lt;/a\u0026gt;\u0026#39;s mission is to \u0026lt;em\u0026gt;Enable Monzo to Make Better Decisions, Faster\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are scaling up our Capital, Impairment and Forecasting modelling team to support the rapid growth and evolution of our portfolio. This role is pivotal for the team as the successful candidate will build up our forecasting capabilities and\u0026amp;nbsp; tools and will have significant exposure to critical business processes such as budgeting \u0026amp;amp; ICAAP. Additionally the successful individual will lead the development and integration of the next generation of analytical dashboards, ECL decomposition and will have regular interaction with the senior management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🔑You’ll play a key role by...\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leading projects, covering: development, implementation and maintenance of Stress Testing and Forecasting models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leading business critical processes such as ICAAP and Budgeting, including presenting results to 2LOD, senior management and Execs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing the next generation of performance tracking and analytics toolbox. These would include short horizon forecasting, root cause analysis, ECL decomposition, SICR efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing and maintaining economic-response models for scenario simulation and impairment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively involved in our monthly provisions process, and delivering outcomes to Monzo’s senior team (including our Head of Borrowing, CFO and CRO). These activities will include preparing analysis; proposing model adjustments / calibrations; discussing emerging regulatory changes and best practices (SS1/23; ‘Dear CFO letter’); presenting materials to the monthly impairment council.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and challenge a wider range of modelling solutions across the Borrowing collective (including IFRS 9, NPV, pricing etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Close collaboration with portfolio strategy, 2LOD, finance and external audit teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a team of up to 2 FTEs and own their development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤩We’d love to hear from you if…\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have a strong background in IFRS9 impairments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have extensive experience in developing, validating or monitoring Credit Models (impairment, stress testing, forecasting)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong analytical skills and a track record of using these to deliver technical projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a solid technical toolkit. SQL and either Python or R is a must-have, a data visualisation tool (such as Tableau, PowerBI, Looker) is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can convey problems and solutions using clear and simple language, both written and verbal (see \u0026lt;a href=\u0026quot;https://monzo.com/tone-of-voice/\u0026quot;\u0026gt;Monzo’s tone of voice\u0026lt;/a\u0026gt; guide). This is particularly important for communicating complex issues and priorities to non-experts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re impact driven and eager to have a real positive impact on the company, our products, our users and your team-mates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a self-starter mindset\u0026lt;em\u0026gt;;\u0026lt;/em\u0026gt; you proactively identify issues and opportunities and tackle them without being told to do so\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re a team player\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;whom your colleagues can rely on\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🙌What’s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰 £92,500 - £125,000 ➕share options.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We’ll help you relocate to the UK.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor your visa.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London)\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚£1,000 learning budget each year to use on books, training courses and conferences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more! \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Read our full list of benefits\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🌈\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Our interview process involves 4 main stages:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Recruiter Call\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initial Call with the hiring manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take Home Task (SQL)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Final Stage interviews (x3)\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on \u0026lt;a href=\u0026quot;mailto:tech-hiring@monzo.com\u0026quot;\u0026gt;tech-hiring@monzo.com\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-SL1\u0026amp;nbsp; #LI-Remote\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Borrowing","id":56753,"path":[]},"is_featured":false},{"id":6377125,"title":"Senior Credit Analyst, Personal Borrowing","internal_job_id":2962281,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"11006","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6377125","published_at":"2024-11-06T09:23:07-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍London or Remote (UK)\u0026amp;nbsp; | 💰 £69,000 to £95,000 + Options +\u0026amp;nbsp; \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt; | \u0026lt;a href=\u0026quot;https://monzo.com/blog/how-each-role-in-borrowing-data-allows-us-to-think-big-and-innovate\u0026quot;\u0026gt;Data Team, Borrowing\u0026amp;nbsp;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Borrowing business is growing rapidly across both existing products and the planned launch of new initiatives. We aim to create a genuine feel-good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With your experience of developing unsecured retail credit risk strategies and building best in class credit capabilities, you\u0026#39;ll help drive the success of Monzo\u0026#39;s borrowing propositions. You will be responsible for developing our credit and pricing strategies for one of our unsecured lending products (Flex, personal loans or overdrafts).\u0026amp;nbsp; You will work with colleagues across teams to make sure we are building profitable lending portfolios and amazing products for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working on initiatives to improve our credit underwriting, boost growth and/or manage portfolio risk\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting the design and roll-out of new lending strategies by finding patterns in the data and translating these into insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitoring the performance of our existing strategies, and iterating to improve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working alongside people from engineering, marketing, product, risk and control to design and deliver product changes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing, maintaining and monitoring our credit models to assess net present value of new lending cohorts to drive strategic business decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building and maintaining the database tables and dashboards that provide insights and promote rapid, data-driven decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting the design and roll-out of new products and customer journeys\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assessing how the lending portfolio of particular products will perform over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have experience in unsecured retail lending (e.g. personal loans, credit cards, overdrafts, buy now pay later etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have an understanding of how the unsecured retail lending market works including the impact of pricing dynamics on portfolio performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have an understanding of lending economics and have experience developing and deploying underwriting strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong analytical and data capabilities, backed up by technical coding skills. SQL is a must-have, Python and Looker experience is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a working understanding of the regulations that apply to lending in the UK.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive in a fast-paced environment and are keen for the chance to improve our products and help ship changes to our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a strong communicator, able to cut through complex problems and articulate decision points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have some experience in project management and coordination across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You work well collaborating in a team with diverse skill-sets and personality types\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly motivated and energised by the idea of bringing positive impact to our customers and Monzo\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The interview process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves 4 main stages:\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Recruiter call\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initial call\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take home task\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Final stage (x3 interviews) consisting of a case study, role specific interview and values interview\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰 £60,000 to £75,000 + stock options + \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;benefits\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We can help you relocate to the UK\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor visas\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚 Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ And much more, see our full list of benefits \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-SL1\u0026amp;nbsp; #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Borrowing","id":56753,"path":[]},"is_featured":false},{"id":6390442,"title":"Senior Provisioning and Forecasting Modeller, Borrowing","internal_job_id":3003771,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"00355","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6390442","published_at":"2024-11-14T08:00:46-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍Cardiff, London or Remote (UK) | 💰 £55,000 - £95,000 + \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt; | Technology - Credit \u0026amp;amp; \u0026lt;a href=\u0026quot;https://monzo.com/blog/2021/10/14/an-introduction-to-monzos-data-stack\u0026quot;\u0026gt;Data\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;⭐\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Monzo’s Borrowing Credit \u0026amp;amp; Data team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Borrowing Credit \u0026amp;amp; Data team is the largest and most diverse team within Monzo’s Data Discipline, and is also one of the largest parts of the Borrowing Collective. \u0026lt;br\u0026gt;This team sits at the core of our lending business. We design products, decide who to lend to, set underwriting policy, track the volume of new originations, identify customers who need help, manage the portfolio, measure risk and compute the core metrics required both for Monzo’s senior management and for our external financial reporting. We set prices, build predictive models, run experiments, build dashboards, enhance data pipelines and manage Monzo’s credit risk.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;\u0026lt;a href=\u0026quot;https://medium.com/data-monzo\u0026quot;\u0026gt;Data team\u0026lt;/a\u0026gt;\u0026#39;s mission is to \u0026lt;em\u0026gt;Enable Monzo to Make Better Decisions, Faster\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are scaling up our Capital, Impairment and Forecasting modelling team to support the rapid growth and evolution of our portfolio. This role is pivotal for the team as the successful candidate will develop and further enhance our suite of IFRS 9 models (PD, LGD, EAD, macroeconomic models) across both well established and emerging products.\u0026amp;nbsp; Additionally the successful individual will have oversight of model performance, construction of PMAs/model overlays where required, and will have regular interaction with the senior management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Strong data and analytical skills are a must, as is a deep expertise in credit risk modelling and IFRS 9 provision methodology.\u0026amp;nbsp; Experience in stress testing, IRB modelling, retail credit originations, Net Present Value modelling, Scorecard modelling and Capital are desirable, but not essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🔑You’ll play a key role by...\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;End-to-end development and maintenance of IFRS 9 models (PD, EAD, LGD)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Construction of post-model adjustments / model overlays as and when required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implementation of new models\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Development and maintenance of economic-response models for scenario simulation and impairment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversight and enhancement of model monitoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Presenting modelling results to 1LOD and 2LOD risk forums/committees, senior management and Execs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and challenge a wider range of modelling solutions across the Borrowing collective (including IFRS 9, NPV, pricing etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Close collaboration with portfolio strategy, model validation, finance and external audit teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤩We’d love to hear from you if…\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have a strong background in IFRS 9 impairments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong end to end experience in the development and implementation of credit models (e.g PD, LGD, EAD). Experience in a validation or monitoring setting is also well regarded\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong experience in monitoring ECLs and conducting driver analyses\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong analytical skills and a track record of using these to deliver technical projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a solid technical toolkit. SQL and either Python or R is a must-have, a data visualisation tool (such as Tableau, PowerBI, Looker) is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can convey problems and solutions using clear and simple language, both written and verbal (see \u0026lt;a href=\u0026quot;https://monzo.com/tone-of-voice/\u0026quot;\u0026gt;Monzo’s tone of voice\u0026lt;/a\u0026gt; guide). This is particularly important for communicating complex issues and priorities to non-experts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re impact driven and eager to have a real positive impact on the company, our products, our users and your team-mates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a self-starter mindset\u0026lt;em\u0026gt;;\u0026lt;/em\u0026gt; you proactively identify issues and opportunities and tackle them without being told to do so\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re a team player\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;whom your colleagues can rely on\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🙌What’s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰£55,000 - £95,000 ➕share options.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We’ll help you relocate to the UK.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor your visa.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London)\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚£1,000 learning budget each year to use on books, training courses and conferences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more! \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Read our full list of benefits\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🌈\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Our interview process involves 4 main stages:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Recruiter Call\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initial Call with the hiring manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take Home Task (SQL)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Final Stage interviews (x3)\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on \u0026lt;a href=\u0026quot;mailto:tech-hiring@monzo.com\u0026quot;\u0026gt;tech-hiring@monzo.com\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-SL1\u0026amp;nbsp; #LI-Remote\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Borrowing","id":56753,"path":[]},"is_featured":false},{"id":6640424,"title":"Data Director, Personalisation","internal_job_id":3076341,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"00512","location":"London","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6640424","published_at":"2025-02-19T11:48:37-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍London | 💰 £160,000- £190,000 +\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; Benefits\u0026lt;/a\u0026gt; |\u0026lt;a href=\u0026quot;https://monzo.com/blog/2021/10/14/an-introduction-to-monzos-data-stack\u0026quot;\u0026gt; Data Science\u0026amp;nbsp;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About our Data Discipline\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have a strong culture of data-driven decision making across the whole company. And we\u0026#39;re great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data scientists the head space to focus on more impactful business questions and analyses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We work in cross-functional squads where every data practitioner is a member of a central data discipline and fully embedded into a product squad alongside Engineers, Designers, Marketers, Product Managers, Finance Analysts etc.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Your Mission\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We’re aiming to be the app where our customers\u0026#39; financial lives are centered and they can get full transparency, visibility and control over their money. This role is fundamental to achieving this mission and making money work for everyone. You’ll build the foundations and collaborate on building systems that enable a personalised financial experience, leveraging machine learning to improve our search, discovery, and personalisation features.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be responsible for partnering with senior stakeholders across Product, Engineering and Business disciplines to develop evidence-driven solutions to important problems. You will apply your leadership experience and data expertise to solve complex business challenges, help drive decision-making (at squad and leadership level) and develop data products (where appropriate) that will improve our products. You will lead a team of high performing, cross functional data professionals. You will also be part of the wider data leadership group and help shape the role that data plays across the company.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your day-to-day\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Establish yourself as a trusted member of the data and product senior leadership teams with the capacity for getting things done and to enable better decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring data leadership and rigour to the data team, and build a strategic understanding of the business while structuring complex projects to bring them to life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the data strategy for a whole product area which will help us to build one of the best user experiences in the financial industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help your team to focus and to prioritise for highest impact initiatives for the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively manage stakeholder relationships and expectations across various functions like engineering, product, operations and first and second lines of defence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and further scale a high performing team of data professionals across a wide range of data capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach managers and individual contributors, helping them to grow professionally and personally\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What we’re doing here at Monzo excites you!\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have multiple years of experience in a hands on data role in the past and have now been \u0026lt;strong\u0026gt;leading data and ML teams in customer facing, product oriented roles\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As well as managing high-performing teams, you have built teams from the ground up within a fast-growing environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You consider yourself an empathetic leader and have experience managing multiple data individual contributors and data managers and you really enjoy that part of the job\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re as comfortable getting hands-on as well as taking a step back and thinking strategically and proactively identifying opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience working together and collaborating with senior business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience leading a full stack data team, including Machine Learning Engineers, Data Scientists, Analytics Engineers and Analysts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience managing data managers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Interview Process\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions!\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;30 minute recruiter call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;45 minute call with the hiring manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4 x 1-hour video calls with various team members, including the general manager for Financial Crime\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A meet and greet with a Monzo Executive Committee member\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰 £160,000- £190,000 ➕ plus stock options \u0026amp;amp; benefits\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We can help you relocate to the UK\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor visas\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚 Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ And much more, see our full list of benefits\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;#LI-NJ #LI-REMOTE\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Data","id":53656,"path":[]},"is_featured":false},{"id":5758065,"title":"Data Science Manager, Financial Crime ","internal_job_id":2807555,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1335","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/5758065","published_at":"2024-02-29T10:59:30-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;📍London | UK remote | 💰 £110,000 to £130,000 + Stock Options +\u0026lt;a href=\u0026quot;https://monzo.com/careers/#benefits\u0026quot;\u0026gt; Benefits\u0026lt;/a\u0026gt; | \u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from the team\u0026lt;/a\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About us:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re here to make money work for everyone and we\u0026#39;re doing things differently. For too long, banking has been obtuse, complex and opaque.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re focused on solving problems, rather than selling financial products. We want to make the world a better place and change people\u0026#39;s lives through Monzo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About our Financial Crime Data Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As we continue to scale, we’re looking for a\u0026lt;strong\u0026gt;\u0026amp;nbsp;Data Science Manager\u0026lt;/strong\u0026gt; to lead one of our key product areas for Financial Crime.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Data science manager, you’ll be working in an ever changing environment work in collaboration with Product, Risk and Engineering peers and champion the data strategy and lead a cross-functional team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll help us build and improve these for now and for our future roadmap. We’re looking for a leader with hands-on experience, data driven strategic leader who can bring fresh thinking and new ways to inspire the team and our customers\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll be working on:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;You’ll work closely with the Product Managers, engineers, and Financial Crime control owners in an agile product environment. You’ll champion the use of data, bring ideas to life through a rigorous analytical approach. Your work will focus on improving our efforts in financial crime detection, prevention and mitigation, ensuring we stay ahead of emerging threats and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll help your team grow, hiring new team members, supporting their personal development. You will manage a team with Data Scientists and Data Analysts, working together with Analytics Engineers to drive product innovation and you’ll get to see the impact of all your work in the product changes we make.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have a strong culture of data-driven decision making across the whole company. And we\u0026#39;re great believers in powerful, real-time analytics and empowerment of the wider business. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data folk the head space to focus on more impactful business questions and analyses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your day-to-day\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be a key leader in building a discipline of exceptional data scientists and analysts working on making Monzo world class at detecting and fighting financial crime activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help hire, develop and retain talented Data people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate insights that can change the direction of our financial crime strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring data leadership and rigour to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise with risk, product and engineering managers to keep making sure we collect the right data to produce relevant business insights\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;What we’re doing here at Monzo excites you!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You \u0026lt;strong\u0026gt;must\u0026lt;/strong\u0026gt; have at least 4 years of experience as a Data Science Manager- at least 2 of them managing a data team larger than 4 people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a strong strategic data leader and love to drive decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with working with executive or C-level peers, managing stakeholders across levels of seniorities and disciplines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know what it takes to manage top tier Data talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by the opportunity to work autonomously to impact the future of a fast growing, ever evolving business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re familiar with using a variety of Data Science tools (from business intelligence, experimentation and causal inference through to machine learning), and coding languages (Python and SQL). You know when to pick the right tool, and can help others do the same\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in financial crime, fraud detection, or similar areas (Trust \u0026amp;amp; Safety, Integrity, Security) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Interview Process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions!\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;30 minute recruiter call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;45 minute call with hiring manager\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3 x 1-hour video calls with various team members\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We can help you relocate to the UK\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor visas\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;➕And much more, see our full list of benefits\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; here\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;#LI-NB2 #LI-Remote\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Data","id":53656,"path":[]},"is_featured":false},{"id":6369658,"title":"Lead Data Scientist","internal_job_id":2767189,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1266","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6369658","published_at":"2024-11-04T09:29:27-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;📍London | UK remote | 💰 £95,000 to £115,000 + Stock Options +\u0026lt;a href=\u0026quot;https://monzo.com/careers/#benefits\u0026quot;\u0026gt; Benefits\u0026lt;/a\u0026gt;|\u0026lt;a href=\u0026quot;https://monzo.com/blog/technology\u0026quot;\u0026gt; Technology\u0026lt;/a\u0026gt; -\u0026lt;a href=\u0026quot;https://monzo.com/blog/data\u0026quot;\u0026gt; Data\u0026lt;/a\u0026gt; \u0026amp;nbsp;\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About our\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Data Science\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Teams:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re looking for a Lead Data Scientist excited to help build the bank of the future. You\u0026#39;ll have the opportunity to super charge our user engagement in 2025 and help us to build a bank that customers truly love.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Monzo, we\u0026#39;re building a bank that is fair, transparent and a delight to use. We’re growing extremely fast and have over 11 million customers in the UK. We’ve built a product that people love and more than 80% of our growth comes from word of mouth and referrals.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Enable Monzo to Make Better Decisions, Faster\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We have a strong culture of data-driven decision making across the whole company. And we\u0026#39;re great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data scientists the head space to focus on more impactful business questions and analyses.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;How we hire\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are excited to be expanding and are hiring for multiple roles across our Data Science teams! Whether your interests lie in Borrowing, Growth, Payments, Fincrime, Wealth, or Core, we are looking for talented individuals with a versatile skill set to contribute across our squads. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Science collectives, who will guide you through the opportunities available. Join us and be part of shaping our future!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What you’ll be working on:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the data strategy and continue to evolve Monzo for our customers to make it magically simple to manage money day-to-day\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute best practices for experimentation enabling our team to make data informed decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboratively set standards and work with data across Monzo, fostering knowledge sharing and continuously improving data practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with leaders in product, engineering, design and research to build and iterate on product ideas\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You enjoy working with cross functional fast moving teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are able to think strategically about commercial products and how decisions using data can unlock more value for our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are excited about mentoring other data scientists and analytics engineers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are excited by experimentation and utilising new data techniques to solve challenging problems\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You want to understand the nuances of our data and are excited about laying the key foundational knowledge for our new products and features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are opinionated about how to think about measuring success and are willing to challenge the status quo\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The interview process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recruiter Call\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initial Call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical assessment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Final Interviews\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Business Fit/Collaboration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Case Study\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Interview\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our recruiters has written a blog on the process, for extra details, hints and tips please see\u0026lt;a href=\u0026quot;https://monzo.com/blog/2022/03/21/data-hiring-at-monzo\u0026quot;\u0026gt; Data Hiring at Monzo\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;💰 \u0026lt;/strong\u0026gt;£95,000 to £115,000 + Stock Options + Benefits\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;✈️ We can help you relocate to the UK\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;✅ We can sponsor visas\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London).\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📚\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;➕And much more, see our full list of benefits \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you prefer to work part-time, we\u0026#39;ll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-NB2 #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Data","id":53656,"path":[]},"is_featured":false},{"id":6054019,"title":"Lead Machine Learning Scientist","internal_job_id":2904449,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"10935","location":"London","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6054019","published_at":"2024-06-21T09:49:46-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍London, or Remote UK \u0026amp;nbsp;| Salary £110-£140,000 + stocks + \u0026lt;a href=\u0026quot;https://monzo.com/careers#benefits\u0026quot;\u0026gt;benefits\u0026lt;/a\u0026gt; | \u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from the team\u0026lt;/a\u0026gt; ✨\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;⭐ \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;About Operations:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The challenges are significant: we aim to transform customer service by reducing the time and effort required to resolve issues, enhancing customer confidence and satisfaction. As part of Operations you’ll be at the forefront of our mission to provide unparalleled customer support experiences. Your role will be pivotal in leveraging state of the art machine learning techniques including LLMs to understand customer problems, to develop an effective human-in-the loop system that augments automation with the efforts of support workforce (who we call COps) to more expediently and efficiently predict, identify, disambiguate and route customer problems at scale to support a rapidly expanding company with global ambitions across multiple geographies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be one of 4 ML engineers in Operations, embedded in product squads working alongside data scientists, backend, mobile and web engineers, product managers, user researchers, designers and operations specialists\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll play a key role by:\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We’ll be expecting you to leverage your deep experience of developing and deploying advanced Machine Learning models to:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Understand customers’ problems and support needs based on a variety of inputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Route customers to the right COp who can support them and globally optimise those routing decisions across millions of customers and thousands of support staff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate the resolution of customers’ support needs through autonomous agents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aid customer support in decision-making and pattern detection.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The technical approaches you take to solve these problems will be very much in your hands and we’ll strongly encourage and support experimentation and innovation. We’ll be expecting you to justify and demonstrate effectiveness along the way, making sure the approach meets our business and customer needs.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;What we’re doing here at Monzo excites you!\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have a track record of leading the technical work of a team in the development and deployment of advanced Machine Learning models tackling real business problems with demonstrable impact, preferably in a fast moving tech company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience developing and shipping deep learning, graph-based, and/or sequence-based ML architectures to production and delivering business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re \u0026lt;em\u0026gt;impact driven\u0026lt;/em\u0026gt; and excited to own the end to end journey that starts with a business problem and ends with your solution having a measurable impact in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience in, and a passion for, mentoring other ML practitioners, sharing knowledge and raising the technical bar across the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a \u0026lt;em\u0026gt;self-starter mindset;\u0026lt;/em\u0026gt; you proactively identify the most impactful issues and opportunities and collaboratively tackle them without being told to do so.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Using advanced machine learning techniques to directly improve customer support experiences and globally optimise routing and prioritisation across millions of customers and thousands of support staff sounds exciting to you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have extensive experience writing production Python code and a strong command of SQL.\u0026amp;nbsp; You are comfortable using them every day, and keen to learn\u0026lt;a href=\u0026quot;https://go.dev/\u0026quot;\u0026gt; Go lang\u0026lt;/a\u0026gt; which is used in many of our backend microservices.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive working on ambiguous problems and have a track record of helping your team and stakeholders resolve that ambiguity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You want to be involved in building a product that you and the people you know use every day, with a product mindset that prioritises customer outcomes and data-informed decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re excited about fast-moving developments in Machine Learning and can communicate those ideas to colleagues who are not familiar with the domain.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re adaptable, curious and enjoy learning new technologies and ideas.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Nice to haves:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working with operations, financial crime and in regulated institutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commercial experience writing critical production code and working with microservices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🙌What’s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We’ll help you relocate to the UK.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor your visa.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London)\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚£1,000 learning budget each year to use on books, training courses and conferences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more!\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; Read our full list of benefits\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🌈Our interview process involves 3 main stages.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We promise not to ask you any brain teasers or trick questions!\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;30 minute recruiter call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;45 minute call with hiring manager\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1 take home task\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3 x 1-hour video calls with various team members\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 3-4 weeks but we will always work around your availability. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-REMOTE #LI-NJ1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Data","id":53656,"path":[]},"is_featured":false},{"id":6704489,"title":"Lead Machine Learning Scientist, Personalisation","internal_job_id":2904449,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"10935","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6704489","published_at":"2025-03-12T11:53:33-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;London/Cardiff/UK Remote | 💰 £105,000 - £140,000 + \u0026lt;a href=\u0026quot;https://monzo.com/careers\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt; | ✨\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About our Machine Learning Team for Personalisation:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personalisation is central to Monzo’s mission—to make money work for everyone. By delivering tailored recommendations, proactive insights, and intuitive experiences, we help customers make better financial decisions while strengthening their connection with the bank. Every model we build directly enhances the banking experience, making it more seamless, engaging, and rewarding.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Personalisation Data team brings together experts across four key disciplines: Analytics Engineers, Data Analysts, Machine Learning Scientists, and Data Scientists. As a Lead Machine Learning Scientist, you’ll develop models that make every customer interaction more relevant and timely, ensuring they receive products and services tailored to their needs.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;From intelligent recommendations and predictive insights to seamless discovery and real-time personalisation, our Machine Learning Scientists tackle challenges that directly improve customer outcomes. Whether it’s surfacing the right savings product at the perfect moment, helping customers manage their spending, or simplifying financial planning, our work makes banking smarter, more intuitive, and truly customer-first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll be working on:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A Lead Machine Learning Scientist at Monzo is a technical Individual Contributor (IC) leadership position. As a technical Machine Learning expert, working with billions of rows of data stored on a modern cloud native data platform, we’ll be expecting you to leverage your deep experience of developing and deploying advanced Machine Learning models.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your work may involve segmentation models to better understand customer behaviors, contextual bandits for optimising real-time decisions, or personalised ranking algorithms that improve search and discovery. You\u0026#39;ll also build scalable, explainable, and responsible AI solutions that enhance trust, transparency, and the overall customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The technical approaches you take to help solve customer problems will be very much in your hands and we’ll strongly encourage and support experimentation and innovation. We’ll be expecting you to justify and demonstrate effectiveness along the way, making sure the approach meets our business and customer needs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a technical individual contributor, you’ll be providing technical leadership and shipping highly impactful ML-based solutions. You’ll be embedded in a cross functional product squad, working closely with product managers, data scientists, backend engineers and designers in an agile environment. You’ll also be a technical leader within the Machine Learning discipline, helping to steer technical work and drive up standards.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This will involve:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working with stakeholders across the organization to identify and scope out the most impactful opportunities to tackle business problems in personalisation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leading the design and development of advanced real time Machine Learning models, for example exploring how recent advances in machine learning (neural network, graph-based, and sequence-based architectures, LLMs) can drive improvements in our ability to deliver personalised user experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Providing technical leadership to drive up levels of technical expertise and best practice across the Machine Learning discipline, leading by example and mentoring others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working closely with our ML platform team to steer the ongoing development of tools to enable rapid iteration of models and optimisations of the full ML model lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What we’re doing here at Monzo excites you!\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have a multiple year track record of excellence leading the development and deployment of advanced Machine Learning models to tackle real business problems preferably in a fast moving tech company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience developing and shipping state of the art ML architectures to production and delivering business impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re \u0026lt;em\u0026gt;impact driven\u0026lt;/em\u0026gt; and excited to own the end to end journey that starts with a business problem and ends with your solution having a measurable impact in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a \u0026lt;em\u0026gt;self-starter mindset;\u0026lt;/em\u0026gt; you proactively identify issues and opportunities and tackle them without being told to do so\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have extensive experience writing production Python code and a strong command of SQL. You are comfortable using them every day, and keen to learn\u0026lt;a href=\u0026quot;https://go.dev/\u0026quot;\u0026gt; Go lang\u0026lt;/a\u0026gt; which is used in many of our backend microservices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you’re comfortable working in a team that deals with ambiguity and have experience helping your team and stakeholders resolve that ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you want to be involved in building a product that you (and the people you know) use every day\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you have a product mindset: you care about customer outcomes and you want to make data-informed decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re excited about fast-moving developments in Machine Learning and can communicate those ideas to colleagues who are not familiar with the domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re adaptable, curious and enjoy learning new technologies and ideas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to haves:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working on personalisation problems for consumer applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commercial experience writing critical production code and working with microservices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The interview process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions!\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;30 minute recruiter call\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;45 minute call with hiring manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1 take home task\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3 x 1-hour video calls with various team members\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com. Please also use that email to let us know if there\u0026#39;s anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We can help you relocate to the UK\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor visas\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕And much more, see our full list of benefits\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; here\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you prefer to work part-time, we\u0026#39;ll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;#LI-DC1\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;#LI-Remote\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Data","id":53656,"path":[]},"is_featured":false},{"id":6572298,"title":"Machine Learning Manager, Operations","internal_job_id":3056610,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"00551","location":"London","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6572298","published_at":"2025-02-03T10:43:30-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍London/Cardiff/UK Remote | 💰 £115-130,000 + stock and\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; Benefits\u0026lt;/a\u0026gt; |\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt; Hear from the team\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;⭐ Our Operations Machine Learning Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The challenges are significant: we aim to transform customer service by reducing the time and effort required to resolve issues, enhancing customer confidence and satisfaction. As part of Operations you’ll be at the forefront of our mission to provide unparalleled customer support experiences. Your role will be pivotal in leveraging state of the art machine learning techniques including LLMs to understand customer problems, to develop an effective human-in-the loop system that augments automation with the efforts of support workforce (who we call COps) to more expediently and efficiently predict, identify, disambiguate and route customer problems at scale to support a rapidly expanding company with global ambitions across multiple geographies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll lead a growing team of 5 ML engineers in Operations, embedded in product squads working alongside data scientists, backend, mobile and web engineers, product managers, user researchers, designers and operations specialists..\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🔑You’ll play a key role by...\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will head up machine learning for the whole Operations domain at Monzo, helping us to build up the vision, strategy, and team of machine learning experts for this area.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll work across interdisciplinary squads, with Product Managers, Engineers and other Data colleagues (Data Analysts, Data Scientists, Analytics Engineers) to ensure we’re pursuing the most impactful machine learning opportunities, and tackling them with pragmatic, iterative, and high-quality systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will lead the design, build and delivery of machine learning systems, working at the intersection of Data, Product, and Engineering, and ensuring that all systems we build are safe and appropriately validated.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will support, coach, and develop high performing Machine Learning Scientists through regular 1:1s, continuous feedback and fostering relationships with other leaders at Monzo.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will contribute to best practices: helping us become an exceptional place to work for ambitious, highly motivated people.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll play a key role in scaling the impact of machine learning across Monzo: empowering Machine Learning Scientists to work across the end-to-end lifecycle of their models, including shipping the models they train into production, and contributing to how we define and build our workflows and tooling as we scale our discipline.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;You should apply if\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have experience managing teams of 4 or more high-performing Machine Learning professionals and owning Machine Learning systems in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand how ML systems work, how they should be designed based on the business problem they solve, and can communicate this to technical and non-technical people.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience collaborating with senior business stakeholders and product teams to implement ML systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know what makes a high-performing team and know how to get there. You care deeply about helping others achieve their goals and become the best Machine Learning Scientists they can be.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have an empathetic leadership style, and you build strong, effective relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive working on ambiguous problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You want to be involved in building a product that you and the people you know use every day, with a product mindset that prioritises customer outcomes and data-informed decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re adaptable, curious and enjoy learning new technologies and ideas.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;🙌What’s in it for you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰115-130,000 ➕share options\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We’ll help you relocate to the UK\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor your visa\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London or Cardiff offices, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London)\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚£1,000 learning budget each year to use on books, training courses and conferences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more!\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; Read our full list of benefits\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🌈 The application journey has 3 key steps:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recruiter Call\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initial Call\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Final Stage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com.Please also use that email to let us know if there\u0026#39;s anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to tech-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-NJ1 #LI-REMOTE\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Data","id":53656,"path":[]},"is_featured":false},{"id":6559002,"title":"Senior Data Science Manager, EU Expansion ","internal_job_id":3052782,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"11130","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6559002","published_at":"2025-01-28T08:26:24-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;📍London | UK remote | 💰 £110,000 to £130,000 + Stock Options +\u0026lt;a href=\u0026quot;https://monzo.com/careers/#benefits\u0026quot;\u0026gt; Benefits\u0026lt;/a\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About our European Expansion Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Mission is to make money work for everyone, everywhere. As we scale the European Expansion organization, we’re looking for a Senior Data Science Manager to lead our data team and product strategy more holistically to get us to Europe.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be working in an ever changing environment in collaboration with the General Manager, Senior Engineering Manager and EU Leadership team. We’re looking for a leader with hands-on experience, data driven strategic leader who can bring fresh thinking and new ways to inspire the team and our customers, and drive business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll be working on:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;You’ll work closely with the product lead, engineering managers, designers and researchers in an agile product environment. You are expected to drive product strategy using data and also serve as a core member of the EU tech leadership team. You’ll champion the use of data, bring ideas to life through rigorous experimentation and A/B testing. You’ll help us get the most out of volumes of cloud native data platform, spotting opportunities to make each area of our product work even better for our users. You and your team will drive product innovation and you’ll get to see the impact of all your work in the product changes we make.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be a key leader in building a discipline of exceptional data scientists and analytics engineers working on getting Monzo to Europe, as well as having the opportunity to help your team’s career progression and development.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have a strong culture of data-driven decision making across the whole company. And we\u0026#39;re great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data scientists the head space to focus on more impactful business questions and analyses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have multiple years of experience in product data science, with 3 or more years working in Senior or Lead positions within Data Science or Analytics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have had experience managing high performing senior teams of 8-10 people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You consider yourself an empathetic leader and have experience managing data scientists and analytics engineers and you really enjoy that part of the job.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a strong strategic data leader and love to drive decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable exploring potentially ambiguous business problems and enjoy using data to drive decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience building a strategic understanding of the business while structuring complex projects to bring them to life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re as comfortable getting hands-on as well as taking a step back and thinking strategically and proactively identifying opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience building relationships and working together and collaborating with senior business stakeholders and product teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with working with c-level peers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know what it takes to lead top tier Data Science and Analytics Engineering talent talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re familiar with using a variety of Data Science tools (from business intelligence, experimentation and causal inference through to machine learning), and coding languages (Python and SQL). You know when to pick the right tool, and can help others do the same\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Interview Process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions!\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;30 minute recruiter call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;45 minute call with hiring manager\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3 x 1-hour video calls with various team members\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰 £110,000 to £130,000 + Stock Options + Benefits\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We can help you relocate to the UK\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor visas\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕And much more, see our full list of benefits\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you prefer to work part-time, we\u0026#39;ll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;#LI-NB2\u0026amp;nbsp; #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Data","id":53656,"path":[]},"is_featured":false},{"id":6180814,"title":"Senior Data Scientist","internal_job_id":2767153,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1265","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6180814","published_at":"2024-08-15T05:12:59-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;📍London | UK remote | 💰 £80,000 to £90,000 + Stock Options +\u0026lt;a href=\u0026quot;https://monzo.com/careers/#benefits\u0026quot;\u0026gt; Benefits\u0026lt;/a\u0026gt; | \u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from the team\u0026lt;/a\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About our\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Data Science\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Team:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re looking for a Senior Product Data Scientist excited to help build the bank of the future. You\u0026#39;ll have the opportunity to super charge our user engagement in 2025 and help us to build a bank that customers truly love.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Monzo, we\u0026#39;re building a bank that is fair, transparent and a delight to use. We’re growing extremely fast and have over 11 million customers in the UK. We’ve built a product that people love and more than 80% of our growth comes from word of mouth and referrals.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Enable Monzo to Make Better Decisions, Faster\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We have a strong culture of data-driven decision making across the whole company. And we\u0026#39;re great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data scientists the head space to focus on more impactful business questions and analyses.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;How we hire\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are excited to be expanding and are hiring for multiple roles across our Data Science teams! Whether your interests lie in Borrowing, Growth, Payments, Fincrime, Wealth, or Core, we are looking for talented individuals with a versatile skill set to contribute across our squads. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Science collectives, who will guide you through the opportunities available. Join us and be part of shaping our future!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What you’ll be working on\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We work in cross-functional squads where every data scientist is a member of a central data discipline and fully embedded into 1 product squad alongside engineers, designers, marketers, product managers etc.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Your day-to-day\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Applying your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our products and how those insights can inform our product strategy\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Guide and enable product teams to measure things that matter; initiate or help run A/B experiments to keep improving everything we do\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Drive together with the finance team a unified company-wide understanding of the lifetime value of our users and how different product features are impacting user profitability\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Liaise with engineers to keep making sure we collect the right data to produce relevant business insights\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;What we’re doing here at Monzo excites you!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You\u0026#39;re \u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;impact driven\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and eager to have a real positive impact on the company, product, users and very importantly your colleagues as well\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You\u0026#39;re \u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;commercially minded\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and can put numbers into business perspective\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You’re as comfortable \u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;getting hands-on\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; as taking a step back and \u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;thinking strategically\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have a \u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;self-starter mindset;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; you proactively identify issues and opportunities and tackle them without being told to do so\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You\u0026#39;re a \u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;team player\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; whom your colleagues can rely on\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have \u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;solid grounding in SQL\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and preferably Python\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience in conducting large scale A/B experiments\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;The Interview Process:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our interview process involves three main stages:\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Recruiter Call\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Initial Call\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Technical Interview\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Final Interview including a case study and collaboration interview\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our average process takes around 2-3 weeks but we will always work around your availability.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will have the chance to speak to our recruitment team at various points during your process but if you\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:tech-hiring@monzo.com\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;tech-hiring@monzo.com\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;💰 \u0026lt;/strong\u0026gt;£80,000 to £90,000 + Stock Options + Benefits\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;✈️ We can help you relocate to the UK\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;✅ We can sponsor visas\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London).\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📚\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;➕And much more, see our full list of benefits \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you prefer to work part-time, we\u0026#39;ll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-NB2 #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Data","id":53656,"path":[]},"is_featured":false},{"id":6053295,"title":"Senior Decision Scientist","internal_job_id":2904366,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1512","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6053295","published_at":"2024-06-20T09:09:47-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍London or Remote (UK)\u0026amp;nbsp; | 💰 £70,000 to £100,000 + Stock Options + \u0026lt;a href=\u0026quot;https://monzo.com/careers/#benefits\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt; | \u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from the team\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Monzo we want to make money work for everyone. We care deeply about our 10 million customers. Through magically simple products and actionable insights, we put our customers in control of their finance. Our products are different by design, and reliable at our core.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our range of borrowing products are critical to Monzo’s mission. Not only do they serve important needs of our customers, they are also a key revenue driver to support Monzo keep delivering great products and experience. We have seen stellar growth and deep engagement with millions of borrowers, supported by effective and efficient credit risk management. Our product portfolios are still expanding, from personal to business credit, and markets beyond UK. We are looking for bright, passionate and creative individuals to further accelerate our growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The mission of Borrowing Decision Scientists is to improve the customer and business outcomes through better automated decisioning, using Machine Learning and Statistical modelling. We have a primary focus in credit risk modelling, with our expertise also applied to predict and optimise utilisation, pricing, collection and marketing.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be working alongside a small team of very experienced Decision Scientists, with well established toolings for the fully lifecycle of ML models. Each of you owns multiple ML applications end-to-end, from experiment design and data curation, to deployment and monitoring. You will be empowered to innovate in the data, methodologies and toolings, so we can build better models easier and faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have exposure to all Borrowing products and applications, with autonomy to decide what are the most impactful topics to work on, and how to deliver them. You will work closely with our Credit Strategy Analysts, Model Validation Analysts, Backend Engineers, and Product Managers, to fit your model development into the product roadmap. You are also empowered to think big about the business, market and customers, to influence our product and credit strategy beyond just the world of models.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our technology stack\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We rely heavily on the following tools and technologies (although we do not expect applicants to have prior experience of all them):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Google Cloud Platform for all of our analytics usages\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BigQuery SQL and dbt for our data modelling and warehousing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PyData stack for model development and offline deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Google AI platform for cloud computing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS for backend infrastructure\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Python for ML model microservices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Go lang for most other microservices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are result oriented and motivated by the impact on our customers and business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy a high degree of autonomy and thrive in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are keen to grow your knowledge in both business and technology\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You must have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent SQL and Python skills with good understanding of best practices in software engineering and data engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth knowledge of statistical and machine learning models: gradient boosted trees, logistic regression, neural networks, survival analysis, etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid knowledge of statistics: hypothesis testing, confidence intervals, bootstrap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience of end-to-end model development and maintenance of ML models used for business critical decisions, ideally in a regulated industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Great attention to details while keeping an eye on the big picture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills to articulate complex problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capability to build mutual respect and trust with people of different background\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Interview Process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves 3 main stages:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recruiter Call\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take Home Task\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3x (virtual) face-to-face stages\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technical interview\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Case study\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Value \u0026amp;amp; collaboration\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on \u0026lt;a href=\u0026quot;mailto:tech-hiring@monzo.com\u0026quot;\u0026gt;tech-hiring@monzo.com\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our team has written a detailed blog on their experience through this process, for extra details, hints and tips please see \u0026lt;a href=\u0026quot;https://monzo.com/blog/2022/03/21/data-hiring-at-monzo\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰 £70,000 to £100,000 ➕ plus stock options \u0026amp;amp; benefits\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We can help you relocate to the UK\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor visas\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be either based in our London office with hybrid working pattern, or fully remote within UK with occasional travels to London.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚 Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ And much more, see our full list of benefits \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-NB2\u0026amp;nbsp; #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Data","id":53656,"path":[]},"is_featured":false},{"id":6198470,"title":"Senior Machine Learning Manager, Financial Crime","internal_job_id":2946942,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"10934","location":"London","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6198470","published_at":"2024-08-22T05:43:17-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍London or Remote UK | 💰 £ 130-155,000 + \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt; | \u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from the team\u0026lt;/a\u0026gt; ✨\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;⭐ Our Fincrime Machine Learning Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Fincrime Machine Learning is the largest ML team within Monzo: our mission is to build financial crime defensive capabilities to keep Monzo and our customers safe.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Monzo, Machine Learning Scientists have ownership across the entire ML lifecycle, from from formulating ML problems to deploying models and monitoring their impact on key product and business metrics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work in Fincrime has a directly measurable impact on both customers and the company. We have a duty to keep customers safe and financial crime prevention has a strong impact on the customer experience. Additionally, preventing financial crime is crucial to Monzo’s bottom line as fraud and scams are usually some of the largest cost line items in a bank\u0026#39;s Profit and Loss.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Machine Learning Scientists collaborate in cross-functional squads across Data, Engineering, Product, and Risk, tackling a broad range of issues including fraud detection and prevention, transaction monitoring for various suspicious activities, customer risk assessment, and operational tooling.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🔑You’ll play a key role by...\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will head up machine learning for the whole Financial Crime domain at Monzo, helping us to build up the vision, strategy, and team of machine learning experts for this area.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll work across interdisciplinary squads, with Product Managers, Engineers and other Data colleagues (Data Analysts, Data Scientists, Analytics Engineers) to ensure we’re pursuing the most impactful machine learning opportunities, and tackling them with pragmatic, iterative, and high-quality systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will lead the design, build and delivery of machine learning systems, working at the intersection of Data, Product, and Engineering, and ensuring that all systems we build are safe and appropriately validated.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will support, coach, and develop high performing Machine Learning Scientists through regular 1:1s, continuous feedback and fostering relationships with other leaders at Monzo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As the manager of the largest ML team in Monzo, you will coordinate with other Machine Learning and Platform teams to ensure Machine Learning at Monzo follows industry best practices and adopts the best tools to achieve good performance and maintain high productivity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will contribute to best practices: helping us become an exceptional place to work for ambitious, highly motivated people.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll play a key role in scaling the impact of machine learning across Monzo: empowering Machine Learning Scientists to work across the end-to-end lifecycle of their models, including shipping the models they train into production, and contributing to how we define and build our workflows and tooling as we scale our discipline.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;You should apply if\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have experience managing teams of 5 or more high-performing Machine Learning professionals and owning Machine Learning systems in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand how ML systems work, how they should be designed based on the business problem they solve, and can communicate this to technical and non-technical people.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience collaborating with senior business stakeholders and product teams to implement ML systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know what makes a high-performing team and know how to get there. You care deeply about helping others achieve their goals and become the best Machine Learning Scientists they can be.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have an empathetic leadership style, and you build strong, effective relationships.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;🙌What’s in it for you\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰£130 - 155,000 ➕share options\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We’ll help you relocate to the UK\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor your visa\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London or Cardiff offices, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London)\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚£1,000 learning budget each year to use on books, training courses and conferences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more!\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; Read our full list of benefits\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🌈 The application journey has 3 key steps:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recruiter Call\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;45 minute call with the hiring manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4 x 1 hour interviews with various team members\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com.Please also use that email to let us know if there\u0026#39;s anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;#LI-REMOTE #LI-NJ1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Data","id":53656,"path":[]},"is_featured":false},{"id":6279549,"title":"Senior Technical Lead, Machine Learning Science ","internal_job_id":2814914,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1340","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6279549","published_at":"2024-09-25T09:49:16-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;📍London/Cardiff/UK Remote | 💰 £135,000-165,000 + \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt;\u0026amp;nbsp;|\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from the team\u0026lt;/a\u0026gt;\u0026amp;nbsp;✨\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;⭐About Ops Data\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Operations Data team consists of over 35 people across 4 data specialisms: Analytics Engineers, Data Analysts, Machine Learning Scientists and Data Scientists.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In our Operations Collective you\u0026#39;ll have the opportunity to embed into an area that is the heart of how we work with our customers’ problems - and is full of data challenges. Machine Learning supports all aspects of Operations, from workforce planning, to customer support experience, to enabling teams to work effectively and efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🔑You’ll play a key role by...\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Lead ML Scientist, you’ll be on of the most senior Individual Contributors (IC) in the organisation, giving you a real opportunity to lead us into an exciting new phase of optimising Customer Operations, enabling us to craft a world-class support experience for over 9 million customers across the UK, and beyond as we continue to grow.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll provide key technical leadership and ship highly impactful ML-based solutions. You’ll be empowered to work across the collective identifying the most impactful areas and pushing solution development forward while mentoring and levelling up less experienced ML practitioners. You’ll also impact how people across Monzo use ML tools to improve customer outcomes, including LLMs, which have their heaviest use within the Operations team.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Machine Learning Scientists at Monzo work end to end, so you’ll have the opportunity to collaborate across not only the data disciple, but with cross-functional squads, to deliver real-time models all the way to actual value\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤩We’d love to hear from you if…\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;What we’re doing here at Monzo excites you!\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have a multiple year track record of excellence leading the technical work of a team in the development and deployment of advanced Machine Learning models tackling real business problems, preferably in a fast moving tech company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re \u0026lt;em\u0026gt;impact driven\u0026lt;/em\u0026gt; and excited to own the end to end journey that starts with a business problem and ends with your solution having a measurable impact in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a \u0026lt;em\u0026gt;self-starter mindset;\u0026lt;/em\u0026gt; you proactively identify issues and opportunities and tackle them without being told to do so\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a solid grounding in SQL and Python, are comfortable using them every day, and keen to learn\u0026lt;a href=\u0026quot;https://go.dev/\u0026quot;\u0026gt; Go lang\u0026lt;/a\u0026gt; which is used in many of our microservices\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience developing and shipping deep learning, graph-based, and/or sequence-based ML architectures to production and delivering business impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable exploring potentially ambiguous business problems within a complex and rapidly growing organisation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re excited about the potential of machine learning and can communicate those ideas to colleagues who are not familiar with the domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re adaptable, curious and enjoy learning new technologies and ideas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience in, and a passion for, mentoring other ML practitioners, sharing knowledge and raising the technical bar across the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re comfortable moving across teams within a larger organisation, optimising for where you can be most impactful and tracking multiple projects at once\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Nice to haves:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working within large Customer Support and internal product spaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with NLP tasks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have commercial experience writing critical production code and working with microservices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🙌What’s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We’ll help you relocate to the UK.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor your visa.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London)\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚£1,000 learning budget each year to use on books, training courses and conferences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more!\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; Read our full list of benefits\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🌈Our interview process involves 3 main stages.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We promise not to ask you any brain teasers or trick questions!\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;30 minute recruiter call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;45 minute call with hiring manager\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1 take home task\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3 x 1-hour video calls with various team members\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 3-4 weeks but we will always work around your availability. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;#LI-REMOTE #LI-NJ1\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Data","id":53656,"path":[]},"is_featured":false},{"id":6428818,"title":"Senior Product Designer, Subscriptions","internal_job_id":3013798,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"11420","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6428818","published_at":"2025-01-03T04:57:38-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;London OR UK Remote | 💰£75,000-£95,000 +\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;FYI we have other roles open too, so you\u0026#39;ll be interviewing for multiple opportunities at Monzo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;⭐Our Product Design team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a team of around 35, made up of Senior and Lead level product designers, design managers and directors. We are an embedded discipline, where we work cross functionally alongside Product Managers, User Researchers and Engineers. Our total design org is around 70, which includes product design, user research and brand design.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🔑You’ll play a key role by…\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborating with user researchers or building your own understanding of customer needs to refine and frame the team\u0026#39;s understanding of problems and motivations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Crafting end-to-end customer journeys that align across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Taking ownership of projects with ambiguous challenges, defining clear solutions through self-led design processes and balancing exploration with decision-making to deliver impactful results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driving the vision for your product area and breaking it into actionable, incremental steps to deliver meaningful progress toward long-term goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring all designs follow accessibility principles, align with our design principles and product writing guidelines, and include thoughtful, actionable UI copy with clear intent and tone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Combining iOS, Android, and web patterns with our design system components to create scalable, delightful, and efficient solutions, while contributing to the evolution of our design system.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Producing designs that meet a high bar of quality, showcasing strong hierarchy, typography, and layout that align with our brand and effectively communicate ideas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partnering with engineers to ensure designs are implemented to the highest standard, using prototypes, clear documentation, and hands-on support to bring every detail to life.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤩We’d love to hear from you if…\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’re skilled at designing for native mobile apps and have a solid understanding of design systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at collaborating with researchers, engineers, and cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive in ambiguous spaces, defining problems and creating clear, impactful solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You craft exceptional end-to-end customer journeys with attention to coherence and detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong grasp of accessibility principles and can create inclusive designs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You produce visually stunning designs that balance brand consistency and usability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can drive a product vision while delivering iterative improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re comfortable advocating for high-quality implementation through pairing, prototyping, or documentation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🙌What’s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰£75,000- £95,000\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor your visa.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚£1,000 learning budget each year to use on books, training courses and conferences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more! \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Read our full list of benefits\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🌈\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; The application journey has 3 key steps\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recruiter call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Craft / Case study interview (1 hour)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Final loop: Teamwork + Impact interviews (1.5 hours in total)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. \u0026lt;a href=\u0026quot;https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo\u0026quot;\u0026gt;You can read them here.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to \u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;mailto:thomasruffle@monzo.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;thomasruffle@monzo.com\u0026lt;/a\u0026gt;. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our\u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt; blog\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot;\u0026gt;2023 Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2023\u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2023\u0026quot;\u0026gt; Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-TR1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Design","id":44825,"path":[]},"is_featured":false},{"id":6635595,"title":"Backend Engineer III ","internal_job_id":3075268,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1869","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6635595","published_at":"2025-02-17T04:44:43-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📍London / UK Remote | 💰 \u0026lt;a href=\u0026quot;https://monzo.com/documents/engineering-progression-framework-v4-0.pdf\u0026quot;\u0026gt;Engineer III\u0026lt;/a\u0026gt;\u0026amp;nbsp;£75,000 - £105,000 + \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Benefits\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; | \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/blog/technology\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Technology\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Engineering |\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About our Engineering Teams:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have around 400 engineers across Monzo who design and build our in-house banking platform. We have big ambitions for the future, and technology plays a big role in creating a bank our customers want, so engineers at Monzo collaborate across disciplines to solve interesting challenges throughout the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These range from the products our customers use everyday to underlying infrastructure, security, payments and finance, customer operations, financial crime, and data, to name just a few areas. As a bank, there is scope for impact across a huge number of opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We contribute to \u0026lt;a href=\u0026quot;https://github.com/monzo\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;open source software\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; as much as possible. Our \u0026lt;a href=\u0026quot;https://monzo.com/blog/technology\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;blog\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;is a good place to learn even more about what we do!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your day-to-day\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is all about collaborating with your team to make a difference to your customers. As a backend engineer you’ll work in a squad alongside other disciplines like product managers, marketers, user researchers, designers, mobile engineers, web engineers, data analysts, business analysts, writers and more!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Together you’ll build and support a particular part of Monzo. Our squads belong to our wider\u0026amp;nbsp;\u0026lt;em\u0026gt;collectives\u0026lt;/em\u0026gt; (a word we use to describe self-governing business units of ~100 people). They are; Core Banking, Business Banking, Wealth, Borrowing, Growth, Payments, Platform, Fincrime, Security \u0026amp;amp; Expansion.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;They’re all looking for additional Backend Engineers right now, we do a standard interview process across all our collectives and at the end we will find the best match for you based on your skills, experience, preferences and aligning with the business need!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our backend engineers have a variety of different backgrounds. As long as you enjoy learning new things, we’d love to talk to you. We do not ask for formal qualifications or degree requirements for any of our engineering roles.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;you have strong experience working on the backend of a technology product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you want to be involved in building a product that you (and the people you know) use every day\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you have a product mindset: you care about customer outcomes and you want to make data-informed decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you’re comfortable working in a team that deals with ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you’re interested in distributed systems and writing resilient software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you have some experience with strongly-typed languages (Go, Java, C, Scala etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you think you’d enjoy the kind of work we’re doing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re on the look out for L40 Engineers at the moment, you can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/documents/engineering-progression-framework-v3-0.pdf\u0026quot;\u0026gt;Engineering Progression Framework\u0026lt;/a\u0026gt; you will be interviewed across the whole framework, so if you\u0026#39;re not sure what level you\u0026#39;re aiming for chat to your recruiter!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything thats listed just yet. Drop us your application, we’d love to hear from you!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll be working on:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire very technically agnostic so \u0026lt;strong\u0026gt;whilst we use the below technologies we do not expect prior knowledge\u0026lt;/strong\u0026gt;, you will be fully supported in our organised onboarding to get up to speed in the below:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://golang.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Go\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; to write our application code (there’s an excellent interactive Go tutorial \u0026lt;a href=\u0026quot;https://tour.golang.org/welcome/1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://cassandra.apache.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Cassandra\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most persistent data storage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://kafka.apache.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Kafka\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for our asynchronous message queue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://kubernetes.io/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Kubernetes\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://www.docker.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Docker\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; to schedule and run our services\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.envoyproxy.io/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Envoy Proxy\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for RPC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://aws.amazon.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AWS\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most of our production infrastructure and\u0026lt;a href=\u0026quot;https://cloud.google.com/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;GCP\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most of our data infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React for our public web apps and internal tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We also have physical datacenters with actual cables to connect to various third parties\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Interview Process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves three main stages:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Initial Call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take home task or pair coding exercise\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Final interview: including a system design and a behavioural interview\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 4 weeks but we will always work around your availability.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our engineers has written a detailed blog on their experience through this process, for extra details, hints and tips please see\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/blog/2022/03/23/demystifying-the-backend-engineering-interview-process\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰 £75,000 - £105,000 base salary➕ plus stock options\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️We can help you relocate to the UK\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅We can sponsor visas.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕And much more, see our full list of benefits \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We\u0026#39;re usually always hiring for Backend Engineers, so there\u0026#39;s no closing date for this job.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-HJ1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Engineering","id":43595,"path":[]},"is_featured":false},{"id":6639706,"title":"Director of Engineering, Customer Operations","internal_job_id":3076282,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1875","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6639706","published_at":"2025-02-21T08:42:52-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍London (Hybrid) or Remote (UK) | 💰 This is a unique role, we’re open to discussions around base salary + stock options +\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; Benefits\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operations Engineering at Monzo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Director of Engineering for Operations, you’ll lead an organisation of ~50, which will continue to grow over the next 18 months. You’ll be leading the pillar of Monzo which directly supports our customers to get help and support at the times they need it most.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be leading teams that are building across the full stack, from ML and AI-powered decision making, agentic-models to automate workflows, through to prediction, forecasting and demand management infrastructure. Your group also owns the tools and UIs used by customers to get help and our human agents to give that help.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have experience leading an organisation of at least 50 individuals (including experience managing Engineering Leaders).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re able to quickly build trust with, empower, and structure your teams to be high performing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable operating at a high level with your partners in Data, Product, Design, but equally comfortable going deep into the technical systems, design and infrastructure with your engineers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You work effectively with a diverse range of people, functions, and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are passionate about deeply understanding your business and products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You organise and evaluate the success of your team’s work by identifying key metrics and their drivers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You make good decisions in complex situations where there’s often no “right answer”.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are someone who regularly pushes senior leaders to get to better solutions by challenging our thinking, based on data.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable personally diving deep into data.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong “bias to action”.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have, but not a deal breaker:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have worked on problems that have been solved with various forms of Machine Learning or AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong applied algorithms and data structures experience, having previously built products/systems or managed teams where this was necessary.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The interview process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves 4 main stages:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Recruiter Call (30 mins)\u0026lt;/strong\u0026gt; You\u0026#39;ll meet our Engineering Hiring Lead to discuss your experience and learn more about Monzo. They\u0026#39;ll be your partner and guide throughout the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Initial Call (1 hour)\u0026lt;/strong\u0026gt; You\u0026#39;ll meet with one of our VPs of Engineering. They\u0026#39;ll ask you about your previous experience, in particular people leadership, product and technical leadership. They’ll also make time to tell you about Monzo and answer your questions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Loop Stage (4 hours)\u0026lt;/strong\u0026gt; The Loop stage is one stage that consists of 4 x 60 min interviews that take place over 1-2 days (depending on your availability).\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;At all stages we’ll create space for you to ask as many questions as you have, you’re interviewing us as well!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 4-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰Base salary range for this role is dependent on experience + stock options \u0026amp;amp; benefits\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We can help you relocate to the UK\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor visas\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, or we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕And much more, see our full list of benefits\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-EP1 #LI-REMOTE\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Engineering","id":43595,"path":[]},"is_featured":false},{"id":5018066,"title":"Engineering Manager","internal_job_id":2534128,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"861","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/5018066","published_at":"2023-04-28T07:57:31-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📍London or Remote (UK) | 💰 Base salary for this role is £101k - £140k (depending on experience) + stock options +\u0026lt;/span\u0026gt; \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Benefits\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Engineering Management at Monzo:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Engineering Managers at Monzo are part of cross-functional, autonomous teams and groups. Our teams are mission driven, and typically include Product Managers, backend, web and mobile engineers as well as data scientists, designers and subject matter experts relevant to that mission. Teams are organised into groups, and then collectives - we aim to keep our line management structure as shallow as possible, and for teams to directly own decision making relevant to their work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Engineering Manager role at Monzo is split into three pillars - people, product, and technical leadership. Engineering Managers are accountable for the technical and delivery outcomes for their area - that means supporting and developing best in class engineering talent, as well as creating an inclusive team environment for people to do their best work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can read more on the expectations of Engineering Managers on our \u0026lt;a href=\u0026quot;https://monzo.com/documents/engineering-manager-framework-v2-0.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Progression Framework\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re continuously hiring Engineering Managers as we continue to grow and build new teams. We hire on a pipeline based approached which means your application will be considered across all of our open EM positions. We use the interview process to assess your strengths and we\u0026#39;ll match you to a role that best aligns with your experience. Of course, this is a collaborative process so you can also tell us which roles you\u0026#39;re most interested in as you progress through interviews 😊 We\u0026#39;re currently hiring across Platform, Core App, and Expansion.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’ll spend your time:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Taking accountability for delivery across your squad(s), collaborating with the Technical Lead and Product Manager.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actively fostering a high bar for engineering excellence within your teams. You’re accountable for the technical outcomes your teams deliver alongside individual engineer performance and growth, so holding a high bar (and clearly articulating your expectations) is key.\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You’ll initially lead a group of around 7-10 engineers (depending on the role) and support, coach and develop them through their career with regular 1:1s and continuous feedback.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Partner with senior engineers in your area to drive technical initiatives that raise the bar for our engineering practices.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lead on communication with stakeholders from other teams, creating focus space for engineers to do their best work.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborate with the wider engineering organisation to contribute to company-wide best managerial and technical practices and standards.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;While this is not a role which requires hands-on-coding, we are looking for an experienced manager who has a strong technical and delivery background and \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;has worked as a software engineer in previous roles.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We recognise that engineering managers lead in different ways, we’re looking for someone who:\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Is comfortable operating with ambiguous problem areas with a high degree of autonomy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;It’s a bonus if you have experience working in an experimentation led environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Has delivery experience and is able to guide the squads in achieving their outcomes.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Focuses on outcomes over processes, who optimises for the highest impact and leverage.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Is able to input, understand and challenge engineering decisions - but to empower the team to make those decisions themselves\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Has an understanding of what good looks like for a high-performing team of engineers and ability to chart a course to get there\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Is able to to coach people to achieve their goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Has a natural ability to inspire and motivate a team\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We consider your application across all open EM roles at Monzo independent of which role you\u0026#39;ve applied for, so \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;if you\u0026#39;ve recently applied to a similar role at Monzo and have been unsuccessful, please wait 6 months before applying again.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The interview process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After an initial informal 30 min recruiting call, our interview process involves two main stages:\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Initial Call Interview (1 hour)\u0026lt;/strong\u0026gt; You\u0026#39;ll meet with one of our Senior Engineering Managers or Engineering Directors. They\u0026#39;ll ask you about your previous experience, in particular people leadership, product delivery and technical leadership. They’ll ask example based questions (‘Tell me about a time when…’)\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Loop Stage (3 hours 30 mins)\u0026lt;/strong\u0026gt; The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability) and one 30 minute reverse interview (more details below).\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;The Loop is one stage, and the interviews in the Loop are:\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;- Team and Org Management (1 hour)\u0026lt;/em\u0026gt; \u0026lt;br\u0026gt;An example based interview with 1-2 of our engineering leaders. They’re interested to hear examples from your previous experience on the teams you’ve led, how you’ve shaped and partnered with product, and the impact you had.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;- System Design (1 hour)\u0026lt;/em\u0026gt; \u0026lt;br\u0026gt;You\u0026#39;ll partner with a Staff or Principal Engineer on a technical whiteboarding exercise.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;- Behavioural (1 hour)\u0026lt;/em\u0026gt; \u0026lt;br\u0026gt;Similar to Team and Org Management, this is an example based interview with 1-2 Engineering Leaders. This interview focuses on your people leadership style and core behaviours as an Engineering Manager.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;- Chat with an Engineering Leader (30 mins)\u0026lt;/em\u0026gt; \u0026lt;br\u0026gt;At Monzo, we believe interviews are a two-way street. This will be your opportunity to ask us any questions about Monzo, engineering leadership or our teams – whatever’s on your mind.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All things going well, you\u0026#39;ll have completed the hiring process 🚀\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process. If you’d like to ask a question sooner, email \u0026lt;a href=\u0026quot;mailto:tech-hiring@monzo.com\u0026quot;\u0026gt;tech-hiring@monzo.com\u0026lt;/a\u0026gt;. Please also use that email to let us know if there\u0026#39;s anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;💰Base salary range for this role is between £101k - £140k depending on experience + stock options \u0026amp;amp; benefits\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;✈️ We can help you relocate to the UK\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;✅ We can sponsor visas\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📍We offer flexible working with no company mandate on how often you need to come into the office. You can be London based or remote within the UK (with ad hoc visits to our London office).\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📚Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;➕And much more, see our full list of benefits\u0026lt;/span\u0026gt; \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re usually always hiring for Engineering Managers, so there\u0026#39;s no closing date for this job.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;#LI-AL1 #LI-REMOTE\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Engineering","id":43595,"path":[]},"is_featured":false},{"id":3832598,"title":"Senior Android Engineer","internal_job_id":2109409,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"278","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/3832598","published_at":"2022-09-07T03:27:24-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📍London / UK Remote | 💰 £95,000 - £130,000 + Share Options | \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Benefits\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; | \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/blog/technology\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Technology\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About our Mobile Engineering Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;There are over 20 Android engineers at Monzo and we’re looking for one more to join the team. We have several non-graduates; only some of us studied Computer Science; some of us have worked in huge companies; some have only ever worked in startups; others are former consultants. As long as you enjoy learning new things, we’d love to talk to you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll be working on:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Monzo, you\u0026#39;ll get to work with industry standard tools and technologies - and help us define what great looks like for Android engineers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our app is almost 100% Kotlin, built using MVVM (Model View ViewModel) and Coordinators, and modularised by product feature.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We use RxJava, Retrofit and Moshi for API calls and Dagger for dependency injection. Room is our choice for persistence, and Repositories for interacting with them. We have built out our design system in Compose.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We use GitHub Pull Requests to do code reviews, and write unit tests for our ViewModels, Coordinators, and any other classes which contain logic.\u0026amp;nbsp;\u0026lt;/span\u0026gt;We write tests for all of our Compose screens and snapshot test them with Happo. We also use Espresso to test flows, which are executed through Firebase Test Lab and Circle CI.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’ve previously written about building Monzo Chat on Android, which goes into detail on some of these elements.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;This role is all about collaborating across disciplines to test hypotheses and make a difference to customers. As an Android engineer at Monzo you\u0026#39;ll work in a small, autonomous product squad alongside iOS Engineers, Backend Engineers, User Researchers, Product Designers, Product Managers, QA Testers, Data Scientists and Business Analysts.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Your mission will depend on the squad, but currently mobile engineers are working on the core personal banking experience, paid products, lending products, business banking and internal operations. We also have a small squad dedicated to enabling other mobile engineers to move faster.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You and your team will be responsible for an overall company goal, rather than building a specific feature - you\u0026#39;ll have the opportunity to have impact on both what we build, and how we build it.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Every week we meet as a discipline to discuss tools, techniques, problems we\u0026#39;re encountering across the company and work together to improve our codebase and processes.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You\u0026#39;ll report to an engineering manager who will meet with you every 2 weeks 1:1, their mission is to help you develop and grow as an engineer.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re looking for Android engineers with strong product sensibilities. You\u0026#39;ll care about the impact your work has on our customers, and optimise for impact rather than the number of lines of code you output.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You should apply if:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You’ve shipped and iterated on at least one app in the Play Store\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have a product mindset: you care about customer outcomes and you want to make data-informed decisions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You love turning excellent design into beautiful products\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You’re comfortable working in a team that deals with ambiguity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have an understanding of the principles of computer science\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Interview Process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our interview process involves three main stages:\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Initial Call\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Take home task or pair coding exercise\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Final interview including a system design and a behavioural interview\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our average process takes around 2-3 weeks but we will always work around your availability.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will have the chance to speak to our recruitment team at various points during your process but if you\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;mailto:tech-hiring@monzo.com\u0026quot;\u0026gt;tech-hiring@monzo.com\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please also use that email to let us know if there\u0026#39;s anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our engineers has written a detailed blog on their experience through this process, for extra details, hints and tips please see \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/blog/2022/03/22/preparing-for-mobile-interviews-at-monzo\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;💰 £95,000 - £130,000 + Share Options + \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;✈️We can help you relocate to the UK\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;✅We can sponsor visas.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London).\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📚 \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;➕ And much more, see our full list of benefits \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Opportunity Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We are actively creating an equitable environment for every Monzonaut to thrive.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;blog\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;,\u0026amp;nbsp; 2022\u0026lt;/span\u0026gt; \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2021-diversity-and-inclusion-report\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and 2023\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2023\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;#LI-Remote\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;#LI-AL1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Engineering","id":43595,"path":[]},"is_featured":false},{"id":6674282,"title":"Senior Android Engineer","internal_job_id":3086107,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1910","location":"Spain","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6674282","published_at":"2025-03-06T06:36:47-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍Barcelona (ESP) | 💰 Base salary for this role is depending on experience + stock options | Hybrid model: 3 days a week in the office\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About our Mobile Engineering discipline\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our mobile engineers have a variety of different backgrounds\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There are ~40 Android engineers at Monzo and we’re looking for more to join the team. We have several non-graduates; only some of us studied Computer Science; some of us have worked in huge companies; some have only ever worked in startups; others are former consultants. As long as you enjoy learning new things, we’d love to talk to you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Monzo works in small, interdisciplinary teams\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have around 400 engineers out of roughly 4,500 people in total - and we have big ambitions. There are many interesting challenges ahead, and we\u0026#39;re happy for people to move between teams or to specialise, whatever you prefer. As an engineer here you\u0026#39;d be able to work directly with anyone across the company, and we run regular knowledge-sharing sessions so you’ll learn heaps about everything from how banks work to effective communication.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your day-to-day\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re searching for\u0026amp;nbsp;\u0026lt;strong\u0026gt;product-focused Android engineers\u0026lt;/strong\u0026gt;\u0026amp;nbsp;to evolve our native mobile app.\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;You’ll take pride in building polished user experiences, and you’ll balance the need for well-tested resilient code with moving fast and iterating.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be working on a product that is a part of day to day life for more than 11 million people already, and your work here will shape the way that people interact with their finances.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Android Engineer at Monzo you\u0026#39;ll work in a small, autonomous product squad alongside iOS Engineers, Backend Engineers, User Researchers, Product Designers, Product Managers, QA Testers, and Data Scientists.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You and your team will be responsible for an overall company goal, rather than building a specific feature - you\u0026#39;ll have the opportunity to have impact on both\u0026amp;nbsp;\u0026lt;em\u0026gt;what\u0026lt;/em\u0026gt;\u0026amp;nbsp;we build, and\u0026amp;nbsp;\u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt;\u0026amp;nbsp;we build it. Mobile engineers at Monzo work on everything from the personal banking product to customer support tools. We also have a small mobile platform squad dedicated to enabling other engineers to move faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every week we meet as an Android discipline to discuss tools, techniques, problems we\u0026#39;re encountering across the company and work together to improve our codebase and processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll report to an engineering manager who will meet with you every 1-2 weeks 1:1. They’re dedicated to helping you grow and develop as an engineer.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Our Android app\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Our app is 100% Kotlin, built using MVVM (Model View ViewModel) and Coordinators, and modularised by product feature.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use RxJava, Retrofit and Moshi for API calls and Dagger for dependency injection. We’re starting to use Coroutines for most new features. Room is our choice for persistence, and we use repositories for interacting with data. We’ve built out our design system with Compose.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use GitHub Pull Requests to do code reviews, and write unit tests for our ViewModels, Coordinators, and any other classes which contain logic. We write tests for all of our Compose screens and snapshot test them with Happo. We also use Espresso to test flows, which are executed via our continuous integration system.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’ve previously written about\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/blog/2019/02/11/building-monzo-chat-on-android\u0026quot;\u0026gt;building Monzo Chat\u0026lt;/a\u0026gt;\u0026amp;nbsp;on Android, which goes into detail on some of these elements.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;You should apply if\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You care about the impact your work has on our customers, and optimise for outcomes rather than the number of lines of code you output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited about and have experience in programming in Kotlin\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve shipped and iterated on at least one app in the Play Store\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a product mindset: you care about customer outcomes and you want to make data-informed decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You love turning excellent design into beautiful products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re comfortable working in a team that deals with ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have an understanding computer science principles\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;The Interview Process\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves three main stages:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Initial Call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take home task or pair coding exercise\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Final interview including a system design and a behavioural interview\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 2-3 weeks but we will always work around your availability.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on tech-hiring@monzo.com\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please also use that email to let us know if there\u0026#39;s anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There’s a detailed blog on\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/blog/2022/03/22/preparing-for-mobile-interviews-at-monzo\u0026quot;\u0026gt;the interview process\u0026lt;/a\u0026gt;, for extra details, hints and tips.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰Base salary range for this role is depending on experience + equity + stock options \u0026amp;amp; benefits\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍Barcelona, ESP\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;1740415782.814699\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1740415782.814699\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;LI-JS1\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Engineering","id":43595,"path":[]},"is_featured":false},{"id":6635837,"title":"Senior Backend Engineer","internal_job_id":3075317,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1871","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6635837","published_at":"2025-02-14T13:27:02-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;📍London / UK Remote | 💰\u0026lt;a href=\u0026quot;https://monzo.com/documents/engineering-progression-framework-v4-0.pdf\u0026quot;\u0026gt; Senior Engineer (L50)\u0026lt;/a\u0026gt; £95,000 - £130,000 + \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt; | \u0026lt;a href=\u0026quot;https://monzo.com/blog/technology\u0026quot;\u0026gt;Technology\u0026lt;/a\u0026gt; - Engineering |\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About our Engineering Teams:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have around 400 engineers across Monzo who design and build our in-house banking platform. We have big ambitions for the future, and technology plays a big role in creating a bank our customers want, so engineers at Monzo collaborate across disciplines to solve interesting challenges throughout the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These range from the products our customers use everyday to underlying infrastructure, security, payments and finance, customer operations, financial crime, and data, to name just a few areas. As a bank, there is scope for impact across a huge number of opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We contribute to \u0026lt;a href=\u0026quot;https://github.com/monzo\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;open source software\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; as much as possible. Our \u0026lt;a href=\u0026quot;https://monzo.com/blog/technology\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;blog\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;is a good place to learn even more about what we do!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your day-to-day\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is all about collaborating with your team to make a difference to your customers. As a backend engineer you’ll work in a squad alongside other disciplines like product managers, marketers, user researchers, designers, mobile engineers, web engineers, data analysts, business analysts, writers and more!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Together you’ll build and support a particular part of Monzo. Our squads belong to our wider \u0026lt;em\u0026gt;collectives\u0026lt;/em\u0026gt; (a word we use to describe self-governing business units of ~100 people). They are; Core Banking, Business Banking, Wealth, Borrowing, Growth, Payments, Platform, Fincrime, Security \u0026amp;amp; Expansion.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;They’re all looking for additional Backend Engineers right now, we do a standard interview process across all our collectives and at the end we will find the best match for you based on your skills, experience, preferences and aligning with the business need!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our backend engineers have a variety of different backgrounds. As long as you enjoy learning new things, we’d love to talk to you. We do not ask for formal qualifications or degree requirements for any of our engineering roles.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;you have strong experience working on the backend of a technology product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you want to be involved in building a product that you (and the people you know) use every day\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you have a product mindset: you care about customer outcomes and you want to make data-informed decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you’re comfortable working in a team that deals with ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you’re interested in distributed systems and writing resilient software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you have some experience with strongly-typed languages (Go, Java, C, Scala etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you think you’d enjoy the kind of work we’re doing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re on the look out for L50 Engineers at the moment, you can read more in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/documents/engineering-progression-framework-v4-0.pdf\u0026quot;\u0026gt;Engineering Progression Framework\u0026lt;/a\u0026gt; - we will interview you across the whole frame work, so if you are not sure what level you are aiming for please chat to your recruiters!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything thats listed just yet. Drop us your application, we’d love to hear from you!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll be working on:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire very technically agnostic so whilst we use the below technologies we do not expect prior knowledge, you will be fully supported in our organised onboarding to get up to speed in the below:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://golang.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Go\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; to write our application code (there’s an excellent interactive Go tutorial \u0026lt;a href=\u0026quot;https://tour.golang.org/welcome/1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://cassandra.apache.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Cassandra\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most persistent data storage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://kafka.apache.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Kafka\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for our asynchronous message queue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://kubernetes.io/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Kubernetes\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://www.docker.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Docker\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; to schedule and run our services\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.envoyproxy.io/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Envoy Proxy\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for RPC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://aws.amazon.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AWS\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most of our production infrastructure and\u0026lt;a href=\u0026quot;https://cloud.google.com/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;GCP\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most of our data infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React for our public web apps and internal tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We also have physical datacenters with actual cables to connect to various third parties\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Interview Process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves three main stages:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Initial Call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take home task or pair coding exercise\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Final interview: including a system design and a behavioural interview\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 4 weeks but we will always work around your availability.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our engineers has written a detailed blog on their experience through this process, for extra details, hints and tips please see\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/blog/2022/03/23/demystifying-the-backend-engineering-interview-process\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰 £95,000 - £130,000 base salary➕ plus stock options\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️We can help you relocate to the UK\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅We can sponsor visas.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕And much more, see our full list of benefits \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We\u0026#39;re usually always hiring for Backend Engineers, so there\u0026#39;s no closing date for this job.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-HJ1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Engineering","id":43595,"path":[]},"is_featured":false},{"id":6573280,"title":"Senior Director of Engineering, Borrowing","internal_job_id":3056943,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1831","location":"London","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6573280","published_at":"2025-01-24T12:49:26-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍London (Hybrid) or Remote (UK) | 💰 This is a unique role, we’re open to discussions around base salary + stock options +\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; Benefits\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Engineering at Monzo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a creative, entrepreneurial and impact-focused Senior Director of Engineering to help us build one of the best, and most innovative banks in the world.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Director, you’ll lead an organisation of ~50 which will continue to grow over the next 18 months. You’ll be leading our main lending products including Monzo Flex, loans and overdrafts, homeownership, and cashback and rewards.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have experience leading an organisation of at least 50 individuals (including experience managing Engineering Leaders, ideally at Director level).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience rapidly scaling up healthy engineering organisations while retaining agility and quality of delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re able to quickly build trust with, empower, and structure your teams to be high performing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You work effectively with a diverse range of people, functions, and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are passionate about deeply understanding your business and products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You organise and evaluate the success of your team’s work by identifying key metrics and their drivers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are someone who regularly pushes senior leaders to get to better solutions by challenging our thinking, based on data.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable personally diving deep into the data to make good decisions in complex situations where there’s often no “right answer”.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have over a ten year track record of shipping successful, customer-centric digital products in a consumer tech company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong “bias to action” and are able to zoom into the details as needed to unblock forward progress.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The interview process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves 4 main stages:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Recruiter Call (30 mins)\u0026lt;/strong\u0026gt; You\u0026#39;ll meet our Engineering Hiring Lead to discuss your experience and learn more about Monzo. They\u0026#39;ll be your partner and guide throughout the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Initial Call (1 hour)\u0026lt;/strong\u0026gt; You\u0026#39;ll meet with one of our VPs of Engineering. They\u0026#39;ll ask you about your previous experience, in particular people leadership, product and technical leadership. They’ll also make time to tell you about Monzo and answer your questions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Loop Stage (4 hours)\u0026lt;/strong\u0026gt; The Loop stage is one stage that consists of 4 x 60 min interviews that take place over 1-2 days (depending on your availability)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Final conversation (1 hour) \u0026lt;/strong\u0026gt;You’ll meet with our General Manager for Borrowing.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;At all stages we’ll create space for you to ask as many questions as you have, you’re interviewing us as well!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 4-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰Base salary range for this role is dependent on experience + stock options \u0026amp;amp; benefits\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We can help you relocate to the UK\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor visas\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, or we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕And much more, see our full list of benefits\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-EP1 #LI-REMOTE\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Engineering","id":43595,"path":[]},"is_featured":false},{"id":6470713,"title":"Senior Director of Engineering, Personalisation","internal_job_id":3027144,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1778","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6470713","published_at":"2024-12-13T04:32:33-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍London or Remote (UK) | 💰 This is a unique role, we’re open to discussions around base salary + stock options +\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; Benefits\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Engineering at Monzo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a creative, entrepreneurial and impact-focused Senior Director of Engineering to help us build one of the best, and most innovative digital banks in the world.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Director, you’ll start by leading an organisation of ~50 Engineers and Engineering Leaders, which will continue to grow over the next 18 months. You’ll be leading our core consumer app at Monzo focusing on user acquisition, engagement, and personal banking product growth.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re aiming to be the app where our customers\u0026#39; financial lives are centered and they can get full transparency, visibility and control over their money. This role is fundamental to achieving this mission and making money work for everyone. You’ll build the foundations for a personalised financial experience, leveraging machine learning to improve our search, discovery, and personalisation features.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have led teams delivering personalisation, recommendation, or search products, and have a strong grasp of how these products are executed successfully.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience leading an organisation of 50-100 individuals (including experience managing Engineering Leaders, ideally at Director level).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are someone who regularly pushes senior leaders to get to better solutions by challenging our thinking, based on data.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve got over a ten year track record of shipping successful, customer-centric digital products in a consumer tech company.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You make good decisions in complex situations where there’s often no “right answer”.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re comfortable using data to ground your thinking in analysis, can identify key metrics and their drivers and evaluate the success of your work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re able to quickly build trust and enable your teams to be high performing.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience empowering marketing teams to succeed at paid acquisition channels, including a basic understanding of attribution and LTV estimation techniques.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The interview process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves 3 main stages:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Recruiter Call (30 mins)\u0026lt;/strong\u0026gt; You\u0026#39;ll meet our Engineering Hiring Lead to discuss your experience and learn more about Monzo. They\u0026#39;ll be your partner and guide throughout the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Initial Call (1 hour)\u0026lt;/strong\u0026gt; You\u0026#39;ll meet with one of our VPs of Engineering. They\u0026#39;ll ask about your previous experience, in particular people, product, and technical leadership. They’ll also make time to tell you about Monzo and answer your questions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Loop Stage (4 hours)\u0026lt;/strong\u0026gt; The Loop stage is one stage that consists of 4 x 60 min interviews that take place over 1-2 days (depending on your availability).\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;At all stages we’ll create space for you to ask as many questions as you have, you’re interviewing us as well!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰This is a unique role, we’re open to discussions around base salary + stock options \u0026amp;amp; benefits\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We can help you relocate to the UK\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor visas\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, or we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕And much more, see our full list of benefits\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;#LI-EP1 #LI-REMOTE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Engineering","id":43595,"path":[]},"is_featured":false},{"id":6394676,"title":"Senior Engineering Manager","internal_job_id":3005118,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1729","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6394676","published_at":"2024-11-15T05:09:33-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is for a Senior Engineering Manager where you’ll be a manager of managers. You will be leading across multiple teams in an org of around 20-30 people. We’re expanding and your role as the Senior EM will be to grow and build new squads as needed. Your direct reports will include Tech Leads, Senior Engineers and 2-3 Engineering Managers.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Senior Engineering Managers at Monzo are part of cross-functional, autonomous teams and groups. Our teams are mission driven, and typically include Product Managers, backend, web and mobile engineers as well as data scientists, designers and subject matter experts relevant to that mission. Teams are organised into groups, and then collectives - we aim to keep our line management structure as shallow as possible, and for teams to directly own decision making relevant to their work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Senior Engineering Managers are accountable for the technical and delivery outcomes for their area - that means supporting and developing best in class engineering talent, as well as creating an inclusive team environment for people to do their best work. You’ll be responsible for structuring, organising, supporting and challenging your team to deliver on their mission.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can read more on the expectations of Senior Engineering Managers in our \u0026lt;a href=\u0026quot;https://monzo.com/documents/engineering-manager-framework-v2-0.pdf\u0026quot;\u0026gt;Progression Framework\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Is this role right for you?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;While this is not a role which requires hands-on-coding, we are looking for an experienced manager who has a strong technical and delivery background and has worked as a software engineer in previous roles.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We recognise that Senior Engineering Managers lead in different ways, we’re looking for someone who is adept at:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Delivery and Execution\u0026lt;/strong\u0026gt;: Enjoys taking accountability for delivery across your squad(s), collaborating with the Technical Lead and Product Manager.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Engineering and Operational Excellence\u0026lt;/strong\u0026gt;: Actively fosters a high bar for engineering excellence within your teams. You’re accountable for the technical outcomes your teams deliver alongside individual engineer performance and growth, so holding a high bar (and clearly articulating your expectations) is key.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;People Leadership:\u0026lt;/strong\u0026gt; Has experience directly managing at least 2-3 Engineering Managers and leading orgs of around ~20 engineers. You can support, coach and develop them through their career with regular 1:1s and continuous feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Influence:\u0026lt;/strong\u0026gt; Partners with senior engineers to drive technical initiatives that raise the bar for our engineering practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Relationships:\u0026lt;/strong\u0026gt; Builds strong stakeholder relationships with other teams, and creates a focus space for engineers to do their best work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Organisational Wide Impact:\u0026lt;/strong\u0026gt; Collaborates with the wider engineering organisation to contribute to company-wide best managerial and technical practices and standards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We consider your application across all open EM roles at Monzo independent of which role you\u0026#39;ve applied for, so \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;if you\u0026#39;ve recently applied to a similar role at Monzo and have been unsuccessful, please wait 6 months before applying again.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The interview process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After an initial informal recruiter call you go through two main stages\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Initial Call (1 hour)\u0026lt;/strong\u0026gt; You\u0026#39;ll meet with one of our Senior Engineering Managers or Engineering Directors. They\u0026#39;ll ask you about your previous experience, in particular people leadership, product delivery and technical leadership. They’ll ask example based questions (‘Tell me about a time when…’)\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Loop Stage (3 hours 30 mins)\u0026lt;/strong\u0026gt; The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability) and one 30 minute reverse interview (more details below).\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;The Loop is one stage and the interviews in this stage are:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;- Team and Org Management (1 hour)\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;An example based interview with 1-2 of our engineering leaders. They’re interested to hear examples from your previous experience on the teams you’ve led, how you’ve shaped and partnered with product, and the impact you had.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;- System Design (1 hour)\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;You\u0026#39;ll partner with a Staff or Principal Engineer on a technical whiteboarding exercise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;- Behavioural (1 hour)\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;Similar to Team and Org Management, this is an example based interview with 1-2 Engineering Leaders. This interview focuses on your people leadership style and core behaviours as an Engineering Manager.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;- Chat with an Engineering Leader (30 mins)\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;At Monzo, we believe interviews are a two-way street. This will be your opportunity to ask us any questions about Monzo, engineering leadership or our teams – whatever’s on your mind.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All things going well, you\u0026#39;ll have completed the hiring process 🚀\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process. If you’d like to ask a question sooner, email tech-hiring@monzo.com. Please also use that email to let us know if there\u0026#39;s anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰Base salary £130k - £160k + Equity + Benefits\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We can help you relocate to the UK\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor visas\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕And much more, see our full list of benefits\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;#LI-Remote #LI-AL1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Engineering","id":43595,"path":[]},"is_featured":false},{"id":3838039,"title":"Senior iOS Engineer","internal_job_id":2111731,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"283","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/3838039","published_at":"2022-05-09T05:56:05-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📍\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;London/ UK remote | 💰 £95,000 - £130,000 base salary per year ➕ share options\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;|\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt;\u0026amp;nbsp;|\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/blog/technology\u0026quot;\u0026gt;Technology\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About our Mobile Engineering Practice\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our mobile engineers have a variety of different backgrounds\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;There are ~40 iOS engineers at Monzo and we’re looking for more to join the team. We have several non-graduates; only some of us studied Computer Science; some of us have worked in huge companies; some have only ever worked in startups; others are former consultants. As long as you enjoy learning new things, we’d love to talk to you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Monzo works in small, interdisciplinary teams\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have around 400 engineers out of roughly 4,500 people in total - and we have big ambitions. There are many interesting challenges ahead, and we\u0026#39;re happy for people to move between teams or to specialise, whatever you prefer. As an engineer here you\u0026#39;d be able to work directly with anyone across the company, and we run regular knowledge-sharing sessions so you’ll learn heaps about everything from how banks work to effective communication.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We contribute to \u0026lt;a href=\u0026quot;https://github.com/monzo\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;open source software\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; as much as possible. Our \u0026lt;a href=\u0026quot;https://monzo.com/blog/technology\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;blog\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;is a good place to learn even more about what we do!\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Your day-to-day\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re searching for a product-aware\u0026lt;strong\u0026gt; Senior iOS engineers \u0026lt;/strong\u0026gt;with\u0026amp;nbsp;a passion for great UI and UX to join our team. You understand the need for tested, resilient code balanced against the need to move fast and iterate.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You’ll be working on a product that is a part of day to day life for more than 11 million people already, and your work here will shape the way that people interact with their finances.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;This role is all about collaborating across disciplines to test hypotheses and make a difference to customers. As an iOS engineer at Monzo you\u0026#39;ll work in a small, autonomous product squad alongside Android Engineers, Backend Engineers, User Researchers, Product Designers, Product Managers, QA Testers, Data Scientists and Business Analysts.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Your mission will depend on the squad, but currently mobile engineers are working on the core personal banking experience, paid products, lending products, business banking and internal operations. We also have a small squad dedicated to enabling other mobile engineers to move faster.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You and your team will be responsible for an overall company goal, rather than building a specific feature - you\u0026#39;ll have the opportunity to have impact on both \u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;what\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; we build, and \u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;how\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; we build it.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Every week we meet as a discipline to discuss tools, techniques, problems we\u0026#39;re encountering across the company and work together to improve our codebase and processes.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You\u0026#39;ll report to an engineering manager who will meet with you every 2 weeks 1:1, their mission is to help you develop and grow as an engineer.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our app is 100% \u0026lt;a href=\u0026quot;https://www.swift.org/\u0026quot;\u0026gt;Swift\u0026lt;/a\u0026gt; and our latest features are built in \u0026lt;a href=\u0026quot;https://developer.apple.com/tutorials/swiftui/\u0026quot;\u0026gt;SwiftUI\u0026lt;/a\u0026gt; and using elements of \u0026lt;a href=\u0026quot;https://github.com/pointfreeco/swift-composable-architecture\u0026quot;\u0026gt;The Composable Architecture\u0026lt;/a\u0026gt;. Historically we built using a Model, View, View-Model architecture (MVVM). We use Coordinators to ensure we can re-use flows wherever possible, and avoid tightly coupling one screen to another. We make heavy use of protocols and extensions throughout our app.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our networking stack is built upon \u0026lt;a href=\u0026quot;https://github.com/Alamofire/Alamofire\u0026quot;\u0026gt;Alamofire\u0026lt;/a\u0026gt;, using a generic interface to easily de-serialise objects of a certain type, and we mirror our backend micro-service architecture by building individual services to house our API logic. We log liberally to get alerted when they’re triggered in \u0026lt;a href=\u0026quot;https://sentry.io/welcome/\u0026quot;\u0026gt;Sentry\u0026lt;/a\u0026gt; which we also use to monitor crashes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our testing stack comprises of unit tests for business logic, stubbed API tests for pseudo-integration tests, snapshot tests for UI, and XCUITest for testing user input and sequencing.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;ve published some talks and blog posts about how we work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/blog/2017/07/07/working-with-backend-services-on-ios/\u0026quot;\u0026gt;Working with backend services on iOS\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=jDvk7nztqHw\u0026quot;\u0026gt;Pushing Protocols to their Limits\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/blog/2022/06/23/our-mobile-release-process-an-illustrated-story\u0026quot;\u0026gt;Our mobile release process: An illustrated story\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.leedsmobile.com/past-talks#h.pxrhbkspk22g\u0026quot;\u0026gt;What we’ve learnt building a design system in SwiftUI\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our open roles are for Senior iOS Engineers at present.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You\u0026#39;ll care about the impact your work has on our customers, and optimise for impact rather than the number of lines of code you output\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are excited about and have experience in programming in Swift\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You’ve shipped and iterated on at least one app in the App Store\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have a product mindset: you care about customer outcomes and you want to make data-informed decisions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You love turning excellent design into beautiful products\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You’re comfortable working in a team that deals with ambiguity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have an understanding of the principles of computer science\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Interview Process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves three main stages:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Initial Call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take home task or pair coding exercise\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Final interview including a system design and a behavioural interview\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 2-3 weeks but we will always work around your availability.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have the chance to speak to our recruitment team at various points during your process but if you\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:tech-hiring@monzo.com\u0026quot;\u0026gt;tech-hiring@monzo.com\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please also use that email to let us know if there\u0026#39;s anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our engineers has written a detailed blog on their experience through this process, for extra details, hints and tips please see\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/blog/2022/03/22/preparing-for-mobile-interviews-at-monzo\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;💰 £95,000 - £130,000 base salary per year ➕ plus stock options + \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, we also provide all of our engineers with the latest MacBook Pro.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;✈️ We can help you relocate to the UK\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;✅ We can sponsor visas but please note we aren\u0026#39;t able to support remote working outside of the UK at the moment\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📍 This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London)\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📚 \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;➕ And much more, see our full list of benefits \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you prefer to work part-time, we\u0026#39;ll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;#LI-Remote\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;#LI-AL1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Engineering","id":43595,"path":[]},"is_featured":false},{"id":6674220,"title":"Senior iOS Engineer","internal_job_id":3086086,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1909","location":"Spain","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6674220","published_at":"2025-03-06T06:35:14-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍Barcelona (ESP) | 💰 Base salary for this role is depending on experience + stock options | Hybrid model: 3 days a week in the office\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our mobile engineers have a variety of different backgrounds\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There are ~40 iOS engineers at Monzo and we’re looking for more to join the team. We have several non-graduates; only some of us studied Computer Science; some of us have worked in huge companies; some have only ever worked in startups; others are former consultants. As long as you enjoy learning new things, we’d love to talk to you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Monzo works in small, interdisciplinary teams\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have around 400 engineers out of roughly 4,500 people in total - and we have big ambitions. There are many interesting challenges ahead, and we\u0026#39;re happy for people to move between teams or to specialise, whatever you prefer. As an engineer here you\u0026#39;d be able to work directly with anyone across the company, and we run regular knowledge-sharing sessions so you’ll learn heaps about everything from how banks work to effective communication.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your day-to-day\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re searching for\u0026amp;nbsp;\u0026lt;strong\u0026gt;product-focused iOS engineers\u0026lt;/strong\u0026gt;\u0026amp;nbsp;to evolve our native mobile app.\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;You’ll take pride in building polished user experiences, and you’ll balance the need for well-tested resilient code with moving fast and iterating.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be working on a product that is a part of day to day life for more than 11 million people already, and your work here will shape the way that people interact with their finances.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an iOS Engineer at Monzo you\u0026#39;ll work in a small, autonomous product squad alongside Android Engineers, Backend Engineers, User Researchers, Product Designers, Product Managers, QA Testers, and Data Scientists.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You and your team will be responsible for an overall company goal, rather than building a specific feature - you\u0026#39;ll have the opportunity to have impact on both\u0026amp;nbsp;\u0026lt;em\u0026gt;what\u0026lt;/em\u0026gt;\u0026amp;nbsp;we build, and\u0026amp;nbsp;\u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt;\u0026amp;nbsp;we build it. Mobile engineers at Monzo work on everything from the personal banking product to customer support tools. We also have a small mobile platform squad dedicated to enabling other engineers to move faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every week we meet as an iOS discipline to discuss tools, techniques, problems we\u0026#39;re encountering across the company and work together to improve our codebase and processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll report to an engineering manager who will meet with you every 1-2 weeks 1:1. They’re dedicated to helping you grow and develop as an engineer.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Our iOS app\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Our app is 100% Swift and our latest features are built in SwiftUI and using elements of The Composable Architecture. Historically we built using a Model, View, View-Model architecture (MVVM). We use Coordinators to ensure we can re-use flows wherever possible, and avoid tightly coupling one screen to another. We make heavy use of protocols and extensions throughout our app.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our networking stack is built upon Alamofire, using a generic interface to easily de-serialise objects of a certain type, and we mirror our backend micro-service architecture by building individual services to house our API logic. We log liberally to get alerted when they’re triggered in Sentry which we also use to monitor crashes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our testing stack comprises of unit tests for business logic, stubbed API tests for pseudo-integration tests, snapshot tests for UI, and XCUITest for testing user input and sequencing.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;ve published some talks and blog posts about how we work:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/blog/2017/07/07/working-with-backend-services-on-ios/\u0026quot;\u0026gt;Working with backend services on iOS\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=jDvk7nztqHw\u0026quot;\u0026gt;Pushing Protocols to their Limits\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/blog/2022/06/23/our-mobile-release-process-an-illustrated-story\u0026quot;\u0026gt;Our mobile release process: An illustrated story\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.leedsmobile.com/past-talks#h.pxrhbkspk22g\u0026quot;\u0026gt;What we’ve learnt building a design system in SwiftUI\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;You should apply if\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You care about the impact your work has on our customers, and optimise for outcomes rather than the number of lines of code you output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited about and have experience in programming in Swift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve shipped and iterated on at least one app in the App Store\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a product mindset: you care about customer outcomes and you want to make data-informed decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You love turning excellent design into beautiful products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re comfortable working in a team that deals with ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have an understanding computer science principles\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;The Interview Process\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves three main stages:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Initial Call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take home task or pair coding exercise\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Final interview including a system design and a behavioural interview\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 2-3 weeks but we will always work around your availability.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on tech-hiring@monzo.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please also use that email to let us know if there\u0026#39;s anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There’s a detailed blog on\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/blog/2022/03/22/preparing-for-mobile-interviews-at-monzo\u0026quot;\u0026gt;the interview process\u0026lt;/a\u0026gt;, for extra details, hints and tips.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰Base salary range for this role is depending on experience + equity + stock options \u0026amp;amp; benefits\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍Barcelona, ESP\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;LI-JS1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Engineering","id":43595,"path":[]},"is_featured":false},{"id":6699672,"title":"Senior Platform Engineer ","internal_job_id":3094359,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1930","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6699672","published_at":"2025-03-20T11:29:15-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍London / UK Remote | 💰\u0026lt;a href=\u0026quot;https://monzo.com/documents/engineering-progression-framework-v4-0.pdf\u0026quot;\u0026gt;Senior Engineer\u0026lt;/a\u0026gt; £95,000 - £130,000 + stock options + \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt; | \u0026lt;a href=\u0026quot;https://monzo.com/blog/technology\u0026quot;\u0026gt;Technology\u0026lt;/a\u0026gt; - Engineering |\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Platform Engineering at Monzo:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Platform Collective builds and maintains the infrastructure, tools and processes that sets the rest of Monzo technology teams up for success. We work on a wide range of shared infrastructure, services and engineer tooling.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Infrastructure Platform team sit within the Platform Collective and are responsible for running the Kubernetes clusters which all services which power the bank run on, our service mesh and networking setup and managing how other teams interact with our cloud environments. Our team is made up of backend engineers and cloud infrastructure experts, using our experience and software engineering skills to solve problems and manage our cloud infrastructure.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Our Infrastructure Platform team Has Two Focus Areas\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We build and centrally manage the cloud infrastructure that underpins technology at Monzo, running across AWS and GCP we run components like Kubernetes and Envoy\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;We help other platform teams to succeed at using cloud infrastructure by abstracting away the complexity and enabling them to solve real customer problems\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We’re investing heavily in this team to support Monzo’s ambitions to grow from 10 to 20 million customers, expand the range of products to improve our customers’ financial lives and set up the foundations for scaling Monzo across the globe.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;What you’ll be working with:\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We rely heavily on the following tools and technologies, please note \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;direct experience in these technologies is not required\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; and our interview process can be completed in any language:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;http://golang.org/\u0026quot;\u0026gt;Go\u0026lt;/a\u0026gt; to write our application code (there’s an excellent interactive Go tutorial\u0026lt;a href=\u0026quot;https://tour.golang.org/welcome/1\u0026quot;\u0026gt; here\u0026lt;/a\u0026gt;), in platform we build services to manage parts of the platform\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;http://kubernetes.io/\u0026quot;\u0026gt;Kubernetes\u0026lt;/a\u0026gt; most workloads we run are on Kubernetes with this team being responsible for the underlying cluster\u0026#39;s management\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;http://aws.amazon.com/\u0026quot;\u0026gt;AWS\u0026lt;/a\u0026gt; and\u0026lt;a href=\u0026quot;https://cloud.google.com/\u0026quot;\u0026gt; GCP\u0026lt;/a\u0026gt; whilst our primary platform is in AWS our footprint in GCP is continually growing and we are increasing our maturity across both of these platforms\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.terraform.io/\u0026quot;\u0026gt;Terraform\u0026lt;/a\u0026gt; is primarily how we manage any resources deployed into the cloud\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://www.envoyproxy.io/\u0026quot;\u0026gt;Envoy Proxy\u0026lt;/a\u0026gt; for our RPC service mesh\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🤩We’d love to hear from you if…\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;You have experience working with AWS and/or GCP\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;You have experience working with Kubernetes\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;You’d be excited to build a platform that enables success for everyone at Monzo\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;You’re comfortable working in a team that deals with ambiguity\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;You’re naturally inclined to solve problems through automation\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;You have some experience with strongly typed languages, writing and working on backend software\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;You’re curious about systems and diving deep to investigate issues\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re on the look out for L40 \u0026amp;amp; L50 Platform Engineers at the moment, you can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/documents/engineering-progression-framework-v3-0.pdf\u0026quot;\u0026gt;Engineering Progression Framework\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Interview Process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves three main stages:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Initial Call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take home task or pair coding exercise\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Final interview: including a system design and a behavioural interview\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 4 weeks but we will always work around your availability.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our engineers has written a detailed blog on their experience through this process, for extra details, hints and tips please see \u0026lt;a href=\u0026quot;https://monzo.com/blog/2022/03/23/demystifying-the-backend-engineering-interview-process\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰 £95,000 - £130,000 base salary➕ plus stock options\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️We can help you relocate to the UK\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅We can sponsor visas.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕And much more, see our full list of benefits \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-HJ1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Engineering","id":43595,"path":[]},"is_featured":false},{"id":6656737,"title":"Senior Software Engineer","internal_job_id":3081171,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1898","location":"Spain","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6656737","published_at":"2025-02-25T03:53:09-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍Barcelona, Spain | 💰 Base salary for this role is depending on experience + stock options | Hybrid model: 3 days a week in the office\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About our Engineering Teams:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have over 400 engineers across Monzo who design and build our in-house banking platform. We have big ambitions for the future, and technology plays a big role in creating a bank our customers want, so engineers at Monzo collaborate across disciplines to solve interesting challenges throughout the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These range from the products our customers use everyday to underlying infrastructure, security, payments and finance, customer operations, financial crime, and data, to name just a few areas. As a bank, there is scope for impact across a huge number of opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We contribute to \u0026lt;a href=\u0026quot;https://github.com/monzo\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;open source software\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; as much as possible. Our \u0026lt;a href=\u0026quot;https://monzo.com/blog/technology\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;blog\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;is a good place to learn even more about what we do!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your day-to-day\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is all about collaborating with your team to make a difference to your customers. As a backend engineer you’ll work in a squad alongside other disciplines like product managers, marketers, user researchers, designers, mobile engineers, web engineers, data analysts, business analysts, writers and more!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Together you’ll build and support a particular part of Monzo. Our squads belong to our wider \u0026lt;em\u0026gt;collectives\u0026lt;/em\u0026gt; (a word we use to describe self-governing business units of ~100 people). They are; Core Banking, Business Banking, Wealth, Borrowing, Growth, Payments, Platform, Fincrime, Security \u0026amp;amp; Expansion.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;They’re all looking for additional Backend Engineers right now, we do a standard interview process across all our collectives and at the end we will find the best match for you based on your skills, experience, preferences and aligning with the business need!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our backend engineers have a variety of different backgrounds. As long as you enjoy learning new things, we’d love to talk to you. We do not ask for formal qualifications or degree requirements for any of our engineering roles.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;you have strong experience working on the backend of a technology product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you want to be involved in building a product that you (and the people you know) use every day\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you have a product mindset: you care about customer outcomes and you want to make data-informed decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you’re comfortable working in a team that deals with ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you’re interested in distributed systems and writing resilient software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you have some experience with strongly-typed languages (Go, Java, C, Scala etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you think you’d enjoy the kind of work we’re doing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re on the look out for L50 Engineers at the moment, you can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/documents/engineering-progression-framework-v4-0.pdf\u0026quot;\u0026gt;Engineering Progression Framework\u0026lt;/a\u0026gt; - we will interview you across the whole frame work, so if you are not sure what level you are aiming for please chat to your recruiters!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything thats listed just yet. Drop us your application, we’d love to hear from you!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll be working on:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire very technically agnostic so whilst we use the below technologies we do not expect prior knowledge, you will be fully supported in our organised onboarding to get up to speed in the below:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://golang.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Go\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; to write our application code (there’s an excellent interactive Go tutorial \u0026lt;a href=\u0026quot;https://tour.golang.org/welcome/1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://cassandra.apache.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Cassandra\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most persistent data storage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://kafka.apache.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Kafka\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for our asynchronous message queue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://kubernetes.io/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Kubernetes\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://www.docker.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Docker\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; to schedule and run our services\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.envoyproxy.io/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Envoy Proxy\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for RPC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://aws.amazon.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AWS\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most of our production infrastructure and\u0026lt;a href=\u0026quot;https://cloud.google.com/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;GCP\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most of our data infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React for our public web apps and internal tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We also have physical datacenters with actual cables to connect to various third parties\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Interview Process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves three main stages:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Initial Call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take home task or pair coding exercise\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Final interview: including a system design and a behavioural interview\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 4 weeks but we will always work around your availability.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our engineers has written a detailed blog on their experience through this process, for extra details, hints and tips please see \u0026lt;a href=\u0026quot;https://monzo.com/blog/2022/03/23/demystifying-the-backend-engineering-interview-process\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰Base salary range for this role is depending on experience + equity + stock options \u0026amp;amp; benefits\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍Barcelona, Spain\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-JS1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Engineering","id":43595,"path":[]},"is_featured":false},{"id":6184829,"title":"Senior Staff Backend Engineer, Customer Operations","internal_job_id":2547303,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"881","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6184829","published_at":"2024-08-16T08:46:28-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;📍London / UK Remote | 💰 £140,000 - £165,000 + Share Options |\u0026lt;/strong\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;strong\u0026gt; | \u0026lt;/strong\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/blog/technology\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Technology\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Customer Operations at Monzo:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Operations team provides tech-led and human support experiences for now over 10 million\u0026amp;nbsp; customers. We don’t just solve customer problems - we aim to improve customer satisfaction and product engagement by providing effortless, fast, and empathetic support.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Operations tech team has three focus areas:\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Creating in-app experiences that enable customers to solve their own problems\u0026lt;/strong\u0026gt;. As well as building customer experiences ourselves, we help all product teams at Monzo build better products by developing a system of reusable components that other teams can use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tooling\u0026lt;/strong\u0026gt; that enables our ~3,500 customer support agents to give the best possible support for customers and automating away things that distract from that.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Workforce management systems \u0026lt;/strong\u0026gt;that ensure our customers are connected to high-quality support as quickly as possible, efficiently route customer requests to the right support person at the right time and manage forecasting and scheduling of a ~3,500 strong workforce.\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;This role will primarily focus on our customer support tooling and workforce management systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As a Senior Staff Engineer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A Senior Staff Engineer at Monzo is a technical (IC) leadership position. As a Senior Staff Engineer in the Operations collective at Monzo, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Engineering Director supporting the collective and provide technical leadership across 3+ squads and ~20 engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with product, data and operational leaders to identify and execute on opportunities that further the organisation’s goals and strategy, bringing the right level of clarity, urgency and rigour as appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on solving multi-faceted optimisation problems at scale, such as how to maximise the leverage of technologies like LLMs to aid human workers or how to forecast, schedule and efficiently route requests through a workforce of thousands of people and more generally solve high quality customer support at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oscillate between contributing to high-level planning and strategy and organisational leadership and diving deep into the execution of problems and getting hands-on as necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your expert knowledge and experience to lead architectural discussions for the most complex systems in the collective. You’ll do this in order to arrive at solutions that are robust and optimal given the context.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep a high bar for technical excellence in the collective, through your own work, highlighting the work of others and calling out when things haven’t quite met the bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pro-actively mentor, sponsor and up-level engineers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll be using:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We rely heavily on the following tools and technologies, please note direct experience in these technologies is not required and our interview process can be completed in any language:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://golang.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Go\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; to write our application code (there’s an excellent interactive Go tutorial\u0026lt;a href=\u0026quot;https://tour.golang.org/welcome/1\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://cassandra.apache.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Cassandra\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most persistent data storage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://kafka.apache.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Kafka\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for our asynchronous message queue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://kubernetes.io/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Kubernetes\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; and\u0026lt;a href=\u0026quot;https://www.docker.com/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;Docker\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; to schedule and run our services\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://aws.amazon.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AWS\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most of our production infrastructure and\u0026lt;a href=\u0026quot;https://cloud.google.com/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;GCP\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most of our data infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://facebook.github.io/react/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;React\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for customer support tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://feast.dev/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Feast\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for storing our features along a variety of tools to train and deploy models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GPT and Vertex models for Large Language Model support.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤩We’d love to hear from you if…\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have a track record of technical excellence, delivering resilient systems, ideally behind consumer products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience in solving human + tech problems at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have technically led across 3-4 teams to solve complex optimisation problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a quantitative mindset: you care about outcomes and you make data-informed decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re comfortable working in a cross-functional team that deals with ambiguity and have experience helping your team and partner team resolve that ambiguity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience with or a strong desire to work with Machine Learning specialists to apply various models (including large language models) to real-world problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have demonstrable experience working with stakeholders, especially non-technical stakeholders at the senior level.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🌈 The application journey has 4 key steps\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves four main stages after an informal recruiter call:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Recruiter Call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initial Call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;System Design Interview\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take home task or pair coding exercise\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Final interview including a behavioural and a leadership interview\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on \u0026lt;a href=\u0026quot;mailto:tech-hiring@monzo.com\u0026quot;\u0026gt;tech-hiring@monzo.com\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. \u0026lt;a href=\u0026quot;https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo\u0026quot;\u0026gt;You can read them here\u0026lt;/a\u0026gt;. Please also use that email to let us know if there\u0026#39;s anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our staff engineers has written a detailed blog on their experience through this process, for extra details, hints and tips please see\u0026lt;a href=\u0026quot;https://monzo.com/blog/2022/03/23/demystifying-the-backend-engineering-interview-process\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🙌What’s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰£140,000 - £165,000 ➕ share options.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We’ll help you relocate to the UK.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor your visa.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London)\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚£1,000 learning budget each year to use on books, training courses and conferences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more!\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; Read our full list of benefits\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-TT1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Engineering","id":43595,"path":[]},"is_featured":false},{"id":6590959,"title":"Senior Staff Backend Engineer, Growth","internal_job_id":2547303,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"881","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6590959","published_at":"2025-01-31T05:46:09-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;📍London / UK Remote | 💰 £140,000 - £165,000 + Share Options |\u0026lt;/strong\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;strong\u0026gt; | \u0026lt;/strong\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/blog/technology\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Technology\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Growth at Monzo:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In Growth, we’re responsible for driving one of the most important company level metrics: new user acquisition. We’re made up of small, autonomous, cross-functional squads and need to collaborate across disciplines to form and test hypotheses with the aim of unlocking value for customers as soon as possible. We focus on experimentation and using data to make decisions so that we can (in)validate these hypotheses as quickly as possible in order to identify impactful changes and double down on them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You and your team will have the opportunity to have an impact on both \u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;what\u0026lt;/em\u0026gt;\u0026amp;nbsp;we build as well as\u0026amp;nbsp;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;how\u0026lt;/em\u0026gt;\u0026amp;nbsp;we build it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a growth minded Senior Staff backend engineer with strong product experience. You\u0026#39;ll care about the impact your work has on our customers, and optimise for impact rather than the number of lines of code you output; progress over perfection.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As a Senior Staff Engineer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A Senior Staff Engineer at Monzo is a technical (IC) leadership position. As a Senior Staff Engineer in the Growth collective at Monzo, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with a Senior Engineering Manager supporting the collective and provide technical leadership across multiple squads and ~20 engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with product, data and operational leaders to identify and execute on opportunities that further the organisation’s goals and strategy, bringing the right level of clarity, urgency and rigour as appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oscillate between contributing to high-level planning and strategy and organisational leadership and diving deep into the execution of problems and getting hands-on as necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your expert knowledge and experience to lead architectural discussions for complex systems in the collective. You’ll do this in order to arrive at solutions that are robust and optimal given the context.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep a high bar for technical excellence in the collective, through your own work, highlighting the work of others and calling out when things haven’t quite met the bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pro-actively mentor, sponsor and up-level engineers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll be using:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We rely heavily on the following tools and technologies, please note direct experience in these technologies is not required and our interview process can be completed in any language:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://golang.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Go\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; to write our application code (there’s an excellent interactive Go tutorial\u0026lt;a href=\u0026quot;https://tour.golang.org/welcome/1\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://cassandra.apache.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Cassandra\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most persistent data storage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://kafka.apache.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Kafka\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for our asynchronous message queue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://kubernetes.io/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Kubernetes\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; and\u0026lt;a href=\u0026quot;https://www.docker.com/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;Docker\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; to schedule and run our services\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://aws.amazon.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AWS\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most of our production infrastructure and\u0026lt;a href=\u0026quot;https://cloud.google.com/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;GCP\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most of our data infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://facebook.github.io/react/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;React\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for customer support tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://feast.dev/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Feast\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for storing our features along a variety of tools to train and deploy models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GPT and Vertex models for Large Language Model support.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤩 We’d love to hear from you if…\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You have a track record guiding teams and stakeholders to prioritise things that drive important metrics and you take the lead in using data to make decisions. Bonus if you’ve partnered closely with Marketing stakeholders to do this.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You have a track record of balancing speed of execution with technical excellence, delivering resilient systems for consumer products.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You solve problems end-to-end, from client applications to backend infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You have technically led across 3-4 teams to solve complex optimisation problems.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You’re comfortable working in a cross-functional team that deals with ambiguity and have experience helping your team and partner teams resolve that ambiguity.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;You have demonstrable experience working with stakeholders, especially non-technical stakeholders at the senior level.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🌈 The application journey has 4 key steps\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves four main stages after an informal recruiter call:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Recruiter Call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initial Call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;System Design Interview\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take home task or pair coding exercise\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Final interview including a behavioural and a leadership interview\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on \u0026lt;a href=\u0026quot;mailto:tech-hiring@monzo.com\u0026quot;\u0026gt;tech-hiring@monzo.com\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. \u0026lt;a href=\u0026quot;https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo\u0026quot;\u0026gt;You can read them here\u0026lt;/a\u0026gt;. Please also use that email to let us know if there\u0026#39;s anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our staff engineers has written a detailed blog on their experience through this process, for extra details, hints and tips please see\u0026lt;a href=\u0026quot;https://monzo.com/blog/2022/03/23/demystifying-the-backend-engineering-interview-process\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🙌What’s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰£140,000 - £165,000 ➕ share options.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We’ll help you relocate to the UK.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor your visa.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London)\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚£1,000 learning budget each year to use on books, training courses and conferences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more!\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; Read our full list of benefits\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-TT1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Engineering","id":43595,"path":[]},"is_featured":false},{"id":6384200,"title":"Senior Staff Backend Engineer, Search","internal_job_id":2547303,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"881","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6384200","published_at":"2024-11-08T09:14:46-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;📍London / UK Remote | 💰 £140,000 - £165,000 + Share Options |\u0026lt;/strong\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;strong\u0026gt; | \u0026lt;/strong\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/blog/technology\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Technology\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About this role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for somebody with deep experience building, scaling, and tuning complex search products. We’re rethinking the search experience in Monzo to enable 10 million customers to find what they’re looking for – transactions, products, help articles, people, and more – in as few keystrokes as possible.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits in our Core Banking product collective, collaborating closely with ML Platform and a range of product teams across the business with a stake in how search results are ranked and displayed. You’ll be a key influence in the long-term product strategy for search at Monzo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Initially, you’ll own 3 key challenges:\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Launch a global search experience \u0026lt;/strong\u0026gt;working end-to-end from customer experience in our mobile apps to backend systems, indexes, and data pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Scale search\u0026lt;/strong\u0026gt; to support all Monzo’s account types (incl. Business Banking, US) and internationalisation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Optimise results \u0026lt;/strong\u0026gt;with machine learning models and build feedback loops to measure search performance (e.g. latency and relevance)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As a Senior Staff Engineer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A Senior Staff Engineer at Monzo is a technical (IC) leadership position. As a Senior Staff Engineer in the Core Banking collective, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineering leadership in the collective and provide technical leadership on the search domain across Monzo’s broader engineering organisation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with leaders in product, data, research, and design to identify and execute on opportunities that further the organisation’s goals and strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oscillate between contributing to high-level planning and strategy and organisational leadership and diving deep into the execution of problems and getting hands-on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your expert knowledge and experience to lead architectural discussions for the most complex systems in the collective.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep a high bar for technical excellence in the collective, through your own work, highlighting the work of others and calling out when things haven’t quite met the bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pro-actively mentor, sponsor and up-level engineers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll be using:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We rely heavily on the following tools and technologies, please note direct experience in these technologies is not required and our interview process can be completed in any language:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://golang.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Go\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; to write our application code (there’s an excellent interactive Go tutorial\u0026lt;a href=\u0026quot;https://tour.golang.org/welcome/1\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://cassandra.apache.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Cassandra\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most persistent data storage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://kafka.apache.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Kafka\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for our asynchronous message queue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://kubernetes.io/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Kubernetes\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; and\u0026lt;a href=\u0026quot;https://www.docker.com/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;Docker\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; to schedule and run our services\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://aws.amazon.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AWS\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most of our production infrastructure and\u0026lt;a href=\u0026quot;https://cloud.google.com/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;GCP\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most of our data infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://opensearch.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;OpenSearch\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for our first iteration of search infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤩We’d love to hear from you if…\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have a track record of technical excellence, delivering resilient systems, ideally behind consumer products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have real-world experience working with Machine Learning specialists on search ranking problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You solve problems end-to-end, from client applications to backend infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have led technically across 3-4 teams to deliver customer-facing features that leverage ML.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a quantitative mindset: you care about outcomes and you make data-informed decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re comfortable working in a cross-functional team that deals with ambiguity and have experience helping your team and partner teams resolve that ambiguity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have demonstrable experience working with stakeholders, especially non-technical stakeholders at the senior level.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🙌What’s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰£140,000 - £165,000 ➕ share options.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We’ll help you relocate to the UK.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor your visa.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London)\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit \u0026lt;br\u0026gt;you and your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚£1,000 learning budget each year to use on books, training courses and conferences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more!\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; Read our full list of benefits\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🌈 The application journey has 4 key steps\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process for this role has four main stages, most of which can be scheduled on the same day:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Initial Call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;System Design Interview\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pair coding exercise\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Final interview including a behavioural and a leadership interview\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on \u0026lt;a href=\u0026quot;mailto:tech-hiring@monzo.com\u0026quot;\u0026gt;tech-hiring@monzo.com\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. \u0026lt;a href=\u0026quot;https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo\u0026quot;\u0026gt;You can read them here\u0026lt;/a\u0026gt;. Please also use that email to let us know if there\u0026#39;s anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our staff engineers has written a detailed blog on their experience through this process, for extra details, hints and tips please see\u0026lt;a href=\u0026quot;https://monzo.com/blog/2022/03/23/demystifying-the-backend-engineering-interview-process\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-TT1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Engineering","id":43595,"path":[]},"is_featured":false},{"id":6656228,"title":"Staff Backend Engineer","internal_job_id":3081140,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1897","location":"Spain","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6656228","published_at":"2025-02-25T03:53:57-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍Barcelona, Spain | 💰 Base salary for this role is depending on experience + stock options | Hybrid model: 3 days a week in the office\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About our Engineering Teams:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have over 400 engineers across Monzo who design and build our in-house banking platform. We have big ambitions for the future, and technology plays a big role in creating a bank our customers want, so engineers at Monzo collaborate across disciplines to solve interesting challenges throughout the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These range from the products our customers use everyday to underlying infrastructure, security, payments and finance, customer operations, financial crime, and data, to name just a few areas. As a bank, there is scope for impact across a huge number of opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We contribute to \u0026lt;a href=\u0026quot;https://github.com/monzo\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;open source software\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; as much as possible. Our \u0026lt;a href=\u0026quot;https://monzo.com/blog/technology\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;blog\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;is a good place to learn even more about what we do!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll be working on:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We rely heavily on the following tools and technologies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://golang.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Go\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; to write our application code (there’s an excellent interactive Go tutorial \u0026lt;a href=\u0026quot;https://tour.golang.org/welcome/1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://cassandra.apache.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Cassandra\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most persistent data storage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://kafka.apache.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Kafka\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for our asynchronous message queue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.envoyproxy.io/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Envoy Proxy\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for RPC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://kubernetes.io/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Kubernetes\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://www.docker.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Docker\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; to schedule and run our services\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;http://aws.amazon.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AWS\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for most of our infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://facebook.github.io/react/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;React\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; for internal web dashboards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We also have two physical datacenter sites with actual cables to connect to various third parties\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your day-to-day\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is all about collaborating across disciplines to test hypotheses and make a difference to customers. As a product backend engineer you’ll work in a squad alongside product managers, marketers, user researchers, designers, mobile engineers, web engineers, data analysts, business analysts, writers and more!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Together you’ll build and support a particular part of Monzo. Our product squads belong to our wider \u0026lt;em\u0026gt;collectives\u0026lt;/em\u0026gt; (a word we use to describe self-governing business units of ~100 people). They are; Money, Borrowing, Fincrime, Customer Operations, Platform, Personal Banking \u0026amp;amp; Business Banking. They’re all looking for additional Backend Engineers right now, we do a standard interview process across all our collectives and at the end we will find the best match for you based on your skills, experience, preferences and aligning with the business need!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our backend engineers have a variety of different backgrounds. As long as you enjoy learning new things, we’d love to talk to you. We do not ask for formal qualifications or degree requirements for any of our engineering roles.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;you have strong experience working on the backend of a technology product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you want to be involved in building a product that you (and the people you know) use every day\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you have a product mindset: you care about customer outcomes and you want to make data-informed decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you’re comfortable working in a team that deals with ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you’re interested in distributed systems and writing resilient software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you have some experience with strongly-typed languages (Go, Java, C, Scala etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;you think you’d enjoy the kind of work we’re doing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re on the look out for L60 Engineers at the moment, you can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/documents/engineering-progression-framework-v4-0.pdf\u0026quot;\u0026gt;Engineering Progression Framework\u0026lt;/a\u0026gt; we are also hiring on L40 \u0026amp;amp; L50, our interview process will determine your levelling.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Interview Process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves three main stages:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Initial Call\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take home task or pair coding exercise\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Final interview including a system design and a behavioural interview\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One of our engineers has written a detailed blog on their experience through this process, for extra details, hints and tips please see \u0026lt;a href=\u0026quot;https://monzo.com/blog/2022/03/23/demystifying-the-backend-engineering-interview-process\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰Base salary range for this role is depending on experience + equity + stock options \u0026amp;amp; benefits\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍Barcelona, Spain\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;#LI-JS1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Engineering","id":43595,"path":[]},"is_featured":false},{"id":6636147,"title":"Staff Backend Engineer ","internal_job_id":3075356,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1872","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6636147","published_at":"2025-02-14T13:21:29-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📍London / UK Remote | 💰 \u0026lt;a href=\u0026quot;https://monzo.com/documents/engineering-progression-framework-v4-0.pdf\u0026quot;\u0026gt;Staff Engineer (L60)\u0026lt;/a\u0026gt; £115,000 - £150,000 +\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Benefits\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; | \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/blog/technology\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Technology\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Engineering |\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About our Engineering Teams:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We have around 300 engineers out of roughly 2,500 people in total - and we have big ambitions. There are many interesting challenges ahead, and we\u0026#39;re happy for people to move between teams or to specialise, whatever you prefer. As an engineer here you\u0026#39;d be able to work directly with anyone across the company, and we run regular knowledge-sharing sessions so you’ll learn heaps about everything from how banks work to effective communication.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We contribute to \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://github.com/monzo\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;open source software\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; as much as possible. Our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/blog/technology\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;blog\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;is a good place to learn even more about what we do!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll be working on:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We rely heavily on the following tools and technologies:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;http://golang.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Go\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to write our application code (there’s an excellent interactive Go tutorial \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://tour.golang.org/welcome/1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;http://cassandra.apache.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Cassandra\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for most persistent data storage\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;http://kafka.apache.org/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Kafka\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for our asynchronous message queue\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.envoyproxy.io/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Envoy Proxy\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for RPC\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;http://kubernetes.io/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Kubernetes\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.docker.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Docker\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to schedule and run our services\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;http://aws.amazon.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AWS\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for most of our infrastructure\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://facebook.github.io/react/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;React\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for internal web dashboards\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We also have two physical datacenter sites with actual cables to connect to various third parties\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your day-to-day\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;This role is all about collaborating across disciplines to test hypotheses and make a difference to customers. As a product backend engineer you’ll work in a squad alongside product managers, marketers, user researchers, designers, mobile engineers, web engineers, data analysts, business analysts, writers and more!\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Together you’ll build and support a particular part of Monzo. Our product squads belong to our wider \u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;collectives\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; (a word we use to describe self-governing business units of ~100 people). They are; Money, Borrowing, Fincrime, Customer Operations, Platform, Personal Banking \u0026amp;amp; Business Banking. They’re all looking for additional Backend Engineers right now, we do a standard interview process across all our collectives and at the end we will find the best match for you based on your skills, experience, preferences and aligning with the business need!\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our backend engineers have a variety of different backgrounds. As long as you enjoy learning new things, we’d love to talk to you. We do not ask for formal qualifications or degree requirements for any of our engineering roles.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;you have strong experience working on the backend of a technology product\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;you want to be involved in building a product that you (and the people you know) use every day\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;you have a product mindset: you care about customer outcomes and you want to make data-informed decisions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;you’re comfortable working in a team that deals with ambiguity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;you’re interested in distributed systems and writing resilient software\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;you have some experience with strongly-typed languages (Go, Java, C, Scala etc.).\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;you think you’d enjoy the kind of work we’re doing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re on the look out for L60 Engineers at the moment, you can read more in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/documents/engineering-progression-framework-v4-0.pdf\u0026quot;\u0026gt;Engineering Progression Framework\u0026lt;/a\u0026gt; we are also hiring on L40 \u0026amp;amp; L50, our interview process will determine your levelling.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Interview Process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our interview process involves three main stages:\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Initial Call\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Take home task or pair coding exercise\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Final interview including a system design and a behavioural interview\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;do have any specific questions ahead of this please contact us on \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:tech-hiring@monzo.com\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;tech-hiring@monzo.com\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our engineers has written a detailed blog on their experience through this process, for extra details, hints and tips please see \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/blog/2022/03/23/demystifying-the-backend-engineering-interview-process\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;💰 £115,000 - £150,000 base salary ➕ plus stock options\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;✈️We can help you relocate to the UK\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;✅ We can sponsor visas.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📍This role can be based in our London office or remotely across the UK (with ad hoc meetings in London).\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📚\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;➕And much more, see our full list of benefits \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re usually always hiring for Backend Engineers, so there\u0026#39;s no closing date for this job.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;#LI-Remote\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;#LI-HJ1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Engineering","id":43595,"path":[]},"is_featured":false},{"id":6712196,"title":"Staff Technical Program Manager, EU Expansion","internal_job_id":3097763,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"10449","location":"London","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6712196","published_at":"2025-03-14T10:23:31-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;📍London or Remote (UK) | 💰Competitive base salary and stock options |\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; Benefits\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;European Expansion\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Monzo, our mission is to make money work for everyone, everywhere. As we expand into European markets, we’re looking for a \u0026lt;strong\u0026gt;Staff Technical Program Manager\u0026lt;/strong\u0026gt; to lead our launch across multiple new countries over 2025 and beyond. This is a high-impact role that demands both technical expertise and exceptional leadership to drive our end-to-end market expansion program.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to our VP of Engineering and working closely with our EU leadership team, you will collaborate with a wide range of technical and non-technical stakeholders to ensure Monzo’s successful European rollout.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 5+ years of experience managing complex technology programs or products from inception to launch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are able to communicate clearly and persuasively to a wide range of audiences, including executive leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable in a global business with a presence in multiple markets and want to be a part of scaling this further\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand how functionality comes together (across products and platforms) to deliver value for users, and identify/mitigate delivery risks proactively; can propose and drive a technical solution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable personally diving deep into the data to make good decisions in complex situations where there’s often no “right answer”.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The interview process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Recruiter Call (30 mins)\u0026lt;/strong\u0026gt; You\u0026#39;ll meet our Engineering Leadership Recruiter to discuss your experience and learn more about Monzo. They\u0026#39;ll be your partner and guide throughout the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Initial Call (45 mins)\u0026lt;/strong\u0026gt; You\u0026#39;ll meet with one of our engineering leaders. They\u0026#39;ll ask you about your previous experience, in particular program execution and technical leadership. They’ll also make time to tell you about Monzo and answer your questions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Loop Stage (4 hours)\u0026lt;/strong\u0026gt; The Loop stage consists of 4 x 60 min interviews that take place over 1-2 days (depending on your availability).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4. \u0026lt;strong\u0026gt;Final Conversation\u0026lt;/strong\u0026gt; - Given the importance of the role, it’s likely we’ll also ask you to meet our CTO, or EU CEO before making a final decision. This’ll be an opportunity for you to also meet our most senior leaders at Monzo.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;All things going well, you\u0026#39;ll have completed the hiring process 🚀\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process. If you’d like to ask a question sooner, email tech-hiring@monzo.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰Base salary range for this role is dependent on experience + equity + stock options \u0026amp;amp; benefits\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We can help you relocate to the UK\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor visas\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕And much more, see our full list of benefits\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;#LI-NB2\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Engineering","id":43595,"path":[]},"is_featured":false},{"id":6591671,"title":"Asset Liability Modeller","internal_job_id":3061965,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1844","location":"London; Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6591671","published_at":"2025-01-31T12:16:10-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍 London or remote UK | 💰£80,000 - £95,000 + share options\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; Benefits\u0026lt;/a\u0026gt; | \u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from the team ✨\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⭐\u0026lt;strong\u0026gt; Our Finance team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a detail orientated \u0026amp;amp; collaborative ALM Modeller (UK) to play a key role in enhancing Treasury’s balance sheet management modelling capabilities. This is an important role for us, which will work across the Treasury, Finance and Risk functions.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🔑 You’ll play a key role by…\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bringing ALM subject matter expert knowledge, complemented with detailed knowledge of ALM systems, good understanding of best practice approaches, tools and techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Managing and implementing incremental Treasury (IRRBB, Liquidity, CSRBB and Behavioural) models changes as a result of fast growing business and regulatory requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reviewing completeness and accuracy of input data; working in partnership with the Data collective\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identifying key dependencies, configurations and running tests and validations on Treasury models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Managing detailed definition of ALM system requirements, including configuration and testing approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delivering configurations and modelling changes in line with requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promoting a culture of continuous innovation, optimisation and improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding and explaining system outputs, preparing attribution analysis and reports\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤩 We’d love to hear from you if you have…\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A technical qualification or significant experience within ALM function, including in-depth knowledge of the regulatory requirements and risk practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A highly analytical and forward thinking approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert knowledge of ALM systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical skills e.g. SQL, VBA and Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional drive, motivation and commitment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on operational excellency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work in a fast-paced environment with proven ability to handle multiple outputs at the same time\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🙌 What’s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰 £80,000 - £95,000 ➕ share options\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍 This role can be based remotely in UK but will involve regular travel to the London office\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚 £1,000 learning budget each year to use on books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more! \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Read our full list of benefits\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🌈 The application journey has 3 key steps\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Video call with hiring manager (30 mins)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical video interview with hiring manager and stakeholders (60 min)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Behavioural interview with finance team (45 min)\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This process should take around 2 - 3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo 🤖 \u0026lt;a href=\u0026quot;https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo\u0026quot;\u0026gt;You can read them here.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to \u0026lt;a href=\u0026quot;mailto:business-hiring@monzo.com\u0026quot;\u0026gt;business-hiring@monzo.com\u0026lt;/a\u0026gt;. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;#LI-OS1 #LI-REMOTE\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Finance","id":54075,"path":[]},"is_featured":false},{"id":6696215,"title":"Regulatory Reporting Analyst","internal_job_id":3093098,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1923","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6696215","published_at":"2025-03-10T07:16:16-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍London, Cardiff or Distributed | 💰 £50,000 - £57,500 + \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt; | \u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from the team\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;⭐Our Finance team\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Finance team is growing and we’re looking for a curious, adaptive and data-focused \u0026lt;strong\u0026gt;Regulatory Reporting Analyst\u0026lt;/strong\u0026gt; with a strong attention to detail to join our regulatory reporting team at Monzo. The team is responsible for understanding our financial and prudential regulatory reporting requirements, working on projects and submissions relating to these and collaborating with teams across the bank.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🔑You’ll play a key role by...\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Producing timely, accurate and complete regulatory reporting for Monzo’s regulators (and the associated management information required for sign-off)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interpreting, maintaining and documenting the applicable regulatory interpretations, such as the PRA Rulebook and UK CRR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing and implementing controls to ensure regulatory reporting is timely, accurate and complete and that regulatory compliance is maintained\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitating appropriate governance over regulatory reporting and ensuring compliance with the applicable control framework\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implementation and testing (UAT) of new releases of the Bank’s automated regulatory reporting tool\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partnering with teams internally to help them make informed business decisions and providing regulatory reporting input into new product launches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring any regulatory reporting you’re responsible for runs like clockwork, including leveraging data visualisation tools to build dashboards and facilitate useful insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing brilliant ways to automate your work and leverage technology to ensure we scale with the business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤩We’d love to hear from you if you...\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are a part-qualified/qualified accountant with experience working within financial services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have previous knowledge of regulatory reporting, such as statistical reporting, capital reporting (COREP), liquidity reporting and financial reporting (FINREP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited by data and have a sharp eye for detail, with amazing Excel or Google Sheets skills\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have basic knowledge of SQL is highly advantageous\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a proven record of delivering to non-negotiable, regulatory deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience in the large-scale implementation and testing (UAT) of automated reporting solutions\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold experience on automating or enhancing recurring processes would be a bonus, particularly by leveraging technology, but know how to balance this with getting the actual reports out!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an open mind, enjoy transparency and think outside the box\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🙌What’s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰 £50,000 - £57,500 ➕ share options.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London or Cardiff office. We\u0026#39;re also open to distributed working within the UK (with the expectation of a minimum 1 day per week working from our London office).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚£1,000 learning budget each year to use on books, training courses and conferences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more! \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Read our full list of benefits\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🌈\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; The application journey has 4 key steps:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;- Phone call with recruiter (30mins)\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;- Initial video call with hiring manager (30 mins)\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;- Technical video call and situational task with Regulatory team (60 mins)\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;- Behavioural interview with finance team (45 mins)\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on \u0026lt;a href=\u0026quot;mailto:business-hiring@monzo.com\u0026quot;\u0026gt;business-hiring@monzo.com\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo 🤖\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo\u0026quot;\u0026gt;You can read them here.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;#LI-NZ1 #LI-REMOTE\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Finance","id":54075,"path":[]},"is_featured":false},{"id":6656868,"title":"Regulatory Reporting Analyst, EU ","internal_job_id":3081229,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1901","location":"Ireland","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6656868","published_at":"2025-02-24T09:48:16-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Dublin | 💰€40-60,000 + \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt; | \u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from the team\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;⭐Our Finance team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Finance team is growing and we’re looking for a curious, adaptive and data-focused Regulatory Reporting Analyst with a strong attention to detail to join our regulatory reporting team at Monzo EU (Ireland). The team is responsible for understanding our prudential regulatory reporting requirements, working on projects to set up and submit these and collaborating with teams across the Group.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🔑You’ll play a key role by...\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Setting up and operating processes to produce timely, accurate and complete regulatory reporting and Pillar 3 disclosures for Monzo’s regulators (and the associated management information required for sign-off) e.g. Central Bank of Ireland\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding, reviewing and documenting the applicable regulatory interpretations, such as the Capital Requirements Regulations (CRR) and Basel 3.1\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing and implementing controls to ensure regulatory reporting is timely, accurate and complete and that regulatory compliance is maintained\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitating appropriate governance over regulatory reporting and ensuring compliance with the applicable control framework\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implementation and testing (UAT) of new releases of the Bank’s automated regulatory reporting tool\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partnering with teams internally to help them make informed business decisions and providing regulatory reporting input into new product launches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring any regulatory reporting you’re responsible for runs like clockwork, including leveraging data visualisation tools to build dashboards and facilitate useful insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing brilliant ways to automate your work and leverage technology to ensure we scale with the business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤩We’d love to hear from you if…\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’re a qualified or part qualified accountant with experience working within financial services.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have previous knowledge of regulatory reporting, such as capital reporting (COREP), liquidity reporting (e.g. LCR) or financial reporting (FINREP)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by data and have a sharp eye for detail, with amazing Excel or GSheets skills\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience with some coding languages like SQL would be a bonus, although a willingness to learn is just fine\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven record of implementing processes to deliver to non-negotiable, regulatory deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience in the large-scale implementation and testing (UAT) of automated reporting solutions\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You want to automate or enhance recurring processes, particularly by leveraging technology, but know how to balance this with getting the actual reports out!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have an open mind, enjoy transparency and think outside the box\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;What we’re doing at Monzo excites you!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything thats listed just yet. Drop us your application, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🙌What’s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰€40-60,000 ➕share options.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role is a hybrid role based in our Dublin office\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚€1,000 learning budget each year to use on books, training courses and conferences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more! \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Read our full list of benefits\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🌈\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; The application journey has 4 key steps\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Recruiter call \u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Initial call \u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical and behavioural interviews\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Final meetings with the new leadership team\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. \u0026lt;a href=\u0026quot;https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo\u0026quot;\u0026gt;You can read them here.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to\u0026amp;nbsp;\u0026lt;em\u0026gt;business-hiring@monzo.com\u0026lt;/em\u0026gt;. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’d prefer to work part-time, please let us know and we\u0026#39;ll make this happen if we can.\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-KG1\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Finance","id":54075,"path":[]},"is_featured":false},{"id":6635477,"title":"Regulatory Reporting Manager, EU ","internal_job_id":3075228,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1868","location":"Ireland","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6635477","published_at":"2025-02-14T12:04:01-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We’re searching for an ambitious, innovative and caring leader to help establish and develop our Regulatory Reporting team for Monzo EU (Ireland).\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role includes responsibility for ensuring our horizon scanning and interpretation activities (e.g. Capital Requirements Regulation) are correctly reflected in our capital, liquidity and financial returns, and monitoring our adherence to the applicable rules on an ongoing basis. This includes identifying and defining any changes required to data and production quickly and safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Combining the learnings of some of the fastest growing tech companies in the world with your own unique approach, you will establish a high-energy, dynamic team and foster open, collaborative, and inclusive working, embrace change, and inspire continuous learning. You will help enable Monzo to scale into a world-class, diverse and passionate group of people capable of effecting change across the globe.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🔑You’ll play a key role by...\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proactively identifying and interpreting the rules, regulations and guidance applicable to the Regulatory Reporting team at Monzo EU (Ireland), and ensuring ongoing compliance in the production of returns\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing, implementing and maintaining the processes and controls required to maintain Monzo’s interpretations, especially including the associated documentation\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure that the processes and controls in place to produce returns are compliant with the applicable regulations, to facilitate accurate, complete and timely reporting\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working closely with our engineers and data scientists to ensure we source the correct data efficiency, accuracy and timelines consistently across production\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with a range of internal and external stakeholders, at a Group and entity level, including Treasury, Risk, Data and project teams, to navigate and agree on what can be complex or ambiguous regulations in order to achieve the best outcome for Monzo\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate robust, appropriate governance over the identification and interpretation of the applicable regulations and the implementation of the rule in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review all capital (e.g. COREP), liquidity (e.g. LCR) and financial (e.g. FINREP) regulatory returns and any other returns the Regulatory Reporting team produces to ensure compliance with the regulations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Play a key role in the automation of Monzo’s regulatory reporting, specifically implementation, user acceptance testing (UAT) and maintenance\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring that changes to processes that support regulatory reporting are implemented quickly and safely\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing, implementing and maintaining the governance and control framework required for regulatory reporting at Monzo EU (Ireland) and expected by our Regulators\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with the rest of Monzo to help them understand regulatory implications of new products and services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute towards our ambitious expansion plans including supporting the rest of Monzo and ensuring that the Regulatory Reporting team is always an enabler\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤩We’d love to hear from you if…\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a qualified accountant with experience working within financial service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience understanding and operationalising a wide range of regulatory requirements and the associated reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience with some coding languages like SQL would be a bonus, although a willingness to learn is just fine\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience in the large-scale implementation and testing (UAT) of automated reporting solutions\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are able to propose dynamic solutions to problems and implement these changes quickly and safely\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent planning, organisation and time-management skills and are able to manage people on this basis\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can demonstrate a proven track record of excellent team leadership and coaching skills with the ability to provide empathy and guidance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re excited to leverage technology to automate reporting and capital management with a track record of continuous process improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a great eye for detail and are numerically astute\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are self-motivated, ‘hands-on’ and take satisfaction in supporting colleagues, projects or tasks however big or small\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monzo excites you!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🙌What’s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚 €1,000 learning budget each year to use on books, training courses and conferences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🌈\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; The application journey has 3 key steps\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recruiter call\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hiring Manager call\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;x3 interviews testing technical and behavioural skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. \u0026lt;a href=\u0026quot;https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo\u0026quot;\u0026gt;You can read them here.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-KG1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Finance","id":54075,"path":[]},"is_featured":false},{"id":6724151,"title":"Tax Director","internal_job_id":3100949,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1960","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6724151","published_at":"2025-03-21T07:42:35-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;📍London, Cardiff or Distributed | 💰 From £148,000 + stock options \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt;\u0026amp;nbsp;|\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from the team\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;⭐Our Tax team\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an experienced, hands-on and enthusiastic \u0026lt;strong\u0026gt;Group Head of Tax on a 12 month fixed term contract\u0026lt;/strong\u0026gt; to support the Tax team at Monzo, and our wider finance team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be leading our growing Tax team of 8+ individuals, and will be reporting into Monzo Bank Limited’s CFO.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A large part of the role will involve advising on the tax implications of all new business developments, ensuring we’re both set up for compliance and optimised wherever possible and appropriate. Given the stage Monzo is currently at in its growth journey, these will be many and wide ranging, from customer products to treasury strategies, group reorgs to mobility proposals, systems implementations to international expansion.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🔑You’ll play a key role by...\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Being responsible for all things Tax: including Corporation Tax, VAT, Employment Tax, International Tax, Transfer Pricing, and Operational Taxes, across compliance, reporting and advisory, both in the UK and overseas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coaching and developing the tax team, setting priorities and strategic direction, and stakeholder management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being part of our Finance Leadership Team, feeding into and supporting the wider Finance team goals and objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Taking responsibility\u0026amp;nbsp;for identifying and acting on all relevant legislative changes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤩We’d love to hear from you if...\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’re a qualified accountant and/or qualified tax advisor\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience working across a range of UK taxes, including International Tax (US and/or EU specific tax experience is a bonus, but not a requirement!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have significant experience working in-house (within Financial Services is a bonus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy developing and motivating a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re comfortable working pretty autonomously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re energetic and hands-on with your work, tackling whatever needs doing to make things happen\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;What we’re doing at Monzo excites you!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🙌What’s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰 From £148,000 ➕ share options.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London or Cardiff office. We\u0026#39;re also open to distributed working within the UK (with the expectation of a minimum 1 day per week working from our London office).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚£1,000 learning budget each year to use on books, training courses and conferences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more!\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Read our full list of benefits\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🌈\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;The application journey has 4 key steps:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;- Phone call with recruiter (30mins)\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;- Initial video call with hiring manager (30 mins)\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;- Technical video call and situational task with Tax team (60 mins)\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;- Behavioural interview with finance leadership team (45 mins)\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:business-hiring@monzo.com\u0026quot;\u0026gt;business-hiring@monzo.com\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo 🤖\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo\u0026quot;\u0026gt;You can read them here.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;#LI-NZ1 #LI-REMOTE\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Finance","id":54075,"path":[]},"is_featured":false},{"id":6717431,"title":"Data Protection Director","internal_job_id":3098968,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1949","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6717431","published_at":"2025-03-18T06:32:39-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;At Monzo we do things differently. We truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible bank without getting stuck in the old ways of doing things.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We need to make sure that we’re building our bank in a compliant manner; we also want to make sure we’re doing what’s ethical, appropriate and fair for our customers - following both the letter and the spirit of all applicable laws and regulations. We want our bank to be safe and secure for our customers, so data privacy and security are very important to us.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Our mission is to make money work for everyone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To do that we need to give our customers the best possible experience, but make sure their information and rights are protected at all times.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We hold a significant amount of information about our customers and people, we are trusted with this and want to hold ourselves to high standards regarding the handling of that information.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We want to be pragmatic and balanced about the way these principles are delivered at Monzo.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a knowledgeable, collaborative and experienced Data Protection Director to make sure we’re not only customer-focused and innovative, but compliant with the privacy obligations we have. Working alongside our DPO and Legal function, you will perform a critical role in making sure that the way we handle the data of our customers, people and partners meets the legal and regulatory requirements at all times, as well as leading us strategically as we scale and grow as a business. This is very much a leadership and strategic role, shaping our 1st Line Data Protection team to meet Monzo’s future ambition.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Data Protection Director, you will lead and implement our data protection programme and our 1st line team. You will build privacy into the culture at Monzo and make sure that everyone is aware of their responsibilities and the minimum standards we expect. You will be the first point of contact for strategic data protection initiatives and liaise with the DPO, ExCo Legal and Board on our future direction.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We expect you to work with the business, be close to our product teams to enable growth and diversification on our journey to building a new way of banking. Monzo is not an organisation that lives to tick boxes, we need to strike the right balance for our customers to continue to grow and provide the best products and services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing?\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The Data Protection Director will report to our Chief Information Security Officer (CISO) in the 1st line team and work closely with the DPO in the 2nd line, as well as our Data Protection Lawyer.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be the Data Protection Director for Monzo. You will be responsible for maintaining and continually improving the implementation of our data protection principles and framework, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working alongside the DPO to maintain the framework for compliance with UK GDPR and other privacy legislation across the EU and US for Monzo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leading the longer term planning/design/execution of Monzo\u0026#39;s data protection strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing, refining, updating and implementing policies and procedures related to data privacy across the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with the DPO to define and implement methods to continually measure the level of maturity and compliance of data privacy across the organisation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building and maintaining effective, constructive and high performing relationships with stakeholders across the Collectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leading the 1st line data protection team, continuing to embed the team as a valued partner to the rest of the business through the day to day activities they perform:\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Implementing regulatory change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Providing pragmatic and proportionate technical or specialist data protection compliance advice in respect of new and existing\u0026amp;nbsp; products, major strategic initiatives and operational business processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identifying and evaluating the company’s data processing activities and ensuring Records of Processing Activity (ROPAs) are in place and maintained.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implementing processes for completion of data protection impact assessments (DPIAs) and ensuring that associated risks are managed appropriately.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building in ‘privacy by design’ at all levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Making sure we meet our operational obligations such as data subject access requests (DSARs) within required timeframes and with the appropriate information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaising with other organisations that process data on our behalf.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Helping to deal with data privacy breaches and incidents and building the supporting processes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Making sure that appropriate data privacy training is in place for our people and partners.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have extensive experience in data protection across a corporate environment, ideally fintech and/or banking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience of working alongside the most senior stakeholders in the organisation, setting and executing on strategic objectives for data protection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have in-depth knowledge of UK and EU GDPR and other national/international data protection laws.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience of building and leading data protection teams in the 1st line, and developing them over time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a solid understanding of the types of processes carried out by tech companies and banks and the customer data involved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are capable and enthusiastic about leading and promoting a culture of data protection within an organisation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;(Highly Desirable) - You have at least one data protection and/or privacy certification, such as CIPP, CIPT, CIPM, ISEB.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Don’t tick every experience on the list? No worries! Research shows that some demographics often shy away from applying unless they meet every single requirement. At Monzo, we’re all about building a diverse and inclusive team, so if you’re excited about this role and eager to grow and learn with us, we’d love to hear from you - even if you don’t have everything listed here nailed down just yet. Apply anyway and let’s see where this journey takes us together!\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The interview process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After an initial informal recruiter call you go through two main stages\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Initial Call (1 hour)\u0026lt;/strong\u0026gt; You\u0026#39;ll meet with our CISO. They\u0026#39;ll ask you about your previous experience, in particular any role specific knowledge of any example based questions (‘Tell me about a time when…’). This will be more conversational.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Loop Stage (2 hours)\u0026lt;/strong\u0026gt; The Loop stage consists of 2 x 60 min interviews\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;The Loop is one stage and the interviews in this stage are:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;- Role Specific Interview (1 hour)\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;An example based interview. We’re interested to hear examples from your previous experience. This interview evaluates the candidate’s strategic leadership, problem-solving, and technical expertise in data protection, along with their ability to influence senior stakeholders and drive organisational change in a fast-moving, regulated environment.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;- Leadership Principles Interview (1 Hour)\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;This interview assesses the candidate’s ability to set a compelling vision, influence across the organisation, drive execution through their team, develop people, lead with empathy, and navigate change with resilience.\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All things going well, you\u0026#39;ll have completed the hiring process 🚀\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process. If you’d like to ask a question sooner, email tech-hiring@monzo.com. Please also use that email to let us know if there\u0026#39;s anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰Base salary £130k - £160k + Equity + Benefits\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We can help you relocate to the UK\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor visas\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕And much more, see our full list of benefits\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;#LI-Remote #LI-AL1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Information Security","id":73510,"path":[]},"is_featured":false},{"id":6720465,"title":"Director of Complaints","internal_job_id":3099861,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1953","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6720465","published_at":"2025-03-19T10:35:07-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍London or Remote UK | 💰 £105,000 - £135,000 + \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt;\u0026amp;nbsp;|\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from the team\u0026lt;/a\u0026gt;\u0026amp;nbsp;✨\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re here to make money work for everyone and we\u0026#39;re doing things differently. For too long, banking has been obtuse, complex and opaque.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re focused on solving problems, rather than selling financial products. We want to make the world a better place and change people\u0026#39;s lives through Monzo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About our Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Customers are incredibly important to us - they\u0026#39;re the reason why Monzo exists. Our complaints team have a passion for solving problems and are extremely passionate about investigating the matter and putting things right!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be working on:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leading Complaints Operations and taking ownership of Complaints risk and policy, you’ll proactively deliver our strategy to achieve the next stage of our growth ambition.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will own and deliver world-class customer service through multi-channel management to deliver against all key goals and performance indicators with a strong focus on quality and customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a culture of continuous improvement, increasing productivity and efficiency through great people leadership, coaching and developing the skills of your team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leading by example. You’ll be a customer advocate in all you do and build a culture that your team is proud to be a part of, by owning and influencing engagement across the whole operation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously reviewing, evaluating and challenging our current processes and metrics to make sure we have the right oversight over performance and we are driving the right efficiencies and improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enabling the safe and efficient delivery of change into the operation to allow us to scale and grow at pace\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identifying potential operational risks and developing strategies to mitigate them along with ensuring compliance with relevant regulations and industry standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing and managing strategic partnerships across Monzo, and with new and existing third parties. You will build strong and effective stakeholder relationships throughout\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging confidently with senior leadership including C-suite and VPs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging externally with industry experts and peers in external industry forums; responding to regulatory \u0026amp;amp; industry requests for information\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maturing our processes and controls within your areas of responsibility to take Monzo’s control environment to the next level of maturity (and scalability).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You can demonstrate excellent written English \u0026amp;amp; verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a values driven approach in line with Monzo’s core values\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an experienced Complaints Operations Director working within a UK bank or financial services company (including FinTech)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have deep subject matter expertise in how operational teams serve Complaints, and have experience working alongside risk and policy owners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable leading large multi-site operations and have a track record of developing high performing teams and delivering outstanding results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can influence senior stakeholders and have a track record of solving complex problems and driving operational improvements that have real tangible impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re resilient and comfortable working in a fast paced environment where the day to day job is constantly evolving and changing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re hands-on and great at delivery \u0026amp;amp; execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re curious and collaborative - you’re great at asking incisive questions to pick things up and act on them quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record of end to end project delivery and experience in leading through change\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You use data to identify performance trends, solve problems and identify opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can provide specific actionable feedback to a wide range of audiences and levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are fluent in MacOS, Slack, and GSuite tools and the ability to adapt to learn new systems and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;It would be advantageous if you have experience at a fintech / challenger bank, and / or experience working in a scaling environment on your career journey.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🙌 What’s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰£105,000 - £135,000 ➕share options\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✈️ We’ll help you relocate to the UK\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;✅ We can sponsor your visa\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍 This role can be based in our London office, but we\u0026#39;re open to distributed working within the UK (with ad hoc meetings in London)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚 £1,000 learning budget each year to use on books, training courses and conferences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more!\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Read our full list of benefits\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🌈\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;The application journey has 4 key steps\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;30 min recruiter call\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;30 min initial call with the Hiring Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2 hours of technical and behavioural interviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;30 min stakeholder call\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo\u0026quot;\u0026gt;You can read them here.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-TK1 #LI-REMOTE\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Operations","id":73665,"path":[]},"is_featured":false},{"id":6703422,"title":"Fincrime \u0026 Fraud Operations Manager ","internal_job_id":3095451,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1935","location":"Ireland","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6703422","published_at":"2025-03-12T07:41:27-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;📍Ireland - Dublin | 💰€60,000 - €82,000 +\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt;\u0026amp;nbsp;|\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from the team\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;⭐Our Fincrime \u0026amp;amp; Fraud Operations team.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the EU director of Fincrime, and Fraud Operations, we\u0026#39;re looking for a senior fraud and financial crime expert to join our fast-growing EU team here in Dublin. You will work across different areas and products including our current and business accounts and partner with our group data science, data engineering, product and technology teams. You will need to be comfortable handling Fraud escalations as well as overseeing and coaching our outsourced partners on the highest performing standards in Fraud and Fincrime operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🔑You’ll play a key role by...\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Monitoring our fraud and fincrime metrics and taking action to mitigate negative trends and attacks as well as ensuring that new products and features are appropriately controlled and monitored.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consulting with our product teams to ensure the opportunity for fraud is minimised in the product design and the residual risk appropriately controlled.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being part of the EU leadership team for Fincrime and fraud operations in the development of our Fincrime \u0026amp;amp; fraud strategy and reporting.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Closely collaborating with the Cyber team to monitor and mitigate risk.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Helping to build and oversee solutions with technology at the heart of our fraud and fincrime mitigation strategies to cover the various fraud typologies using automated alerts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitoring third party alert and operational performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being able to manage various types of fraud and scams within basis point loss targets - card fraud, account takeover and authorised push payment scams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting and managing the oversight of change implementation, making prioritisation calls of those initiatives.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driving customer education and awareness content in the EU around fraud, ensuring effective warnings are in place to prevent fraudulent and financial crime activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working closely with the second line of defence and our Money Laundering Reporting Officer (MLRO) to complete assurance, activity, identification and remediation of any actions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting 3rd line of defence with auditing activities.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being an excellent partner to our third party vendors, unblocking and empowering their teams for high delivery and high performance.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤩 We’d love to hear from you if…\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have previous experience of achieving results through 3rd party management and you’re excited about working in a cross-functional team with engineers and data scientists to empower third party vendors\u0026#39; success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have previous experience leading and managing fraud and fincrime in payments or banking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have previous experience in driving rules and model improvements and overall performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy partnering with 3rd party vendors, data scientists, and second line of defense (SLOD) to proactively mitigate and respond to existing and emerging fraud MOs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand the fraud and money muling risks of the various products and services operating in the fintech space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You deeply understand the fraud risks and mitigation frameworks associated with banking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have significant experience of defining strategies to mitigate fraud and financial crime.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You champion the use of automated processes to find more efficient ways of working.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You want to empower our partner fraud specialists and help them to grow professionally.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🙌What’s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;💰 \u0026lt;/strong\u0026gt;€60,000 - €82,000 ➕ share options.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚 £1,000 learning budget each year to use on books, training courses and conferences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more! \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Read our full list of benefits\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🌈\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; The application journey has 3 key steps\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Recruiter Screening \u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;45 Minute Initial Interview with the Hiring Manager \u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;3 stage interview loop including a technical and behavioural interview.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo\u0026quot;\u0026gt;You can read them here.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt; You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-TP2\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Operations","id":73665,"path":[]},"is_featured":false},{"id":6673784,"title":"Senior Wealth Product Operations Specialist","internal_job_id":3085972,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1907","location":"London","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6673784","published_at":"2025-03-01T04:44:41-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍London | 💰£45,000 - £65,000 + \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt; | \u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from the team\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;⭐ Our Wealth Product Operations team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll help refine our operations by optimising key processes to help us safely scale our products and features to millions of customers. You will be able to leverage our established and award-winning customer service operations whilst also working closely with the Product, Engineering, Partnerships and Risk \u0026amp;amp; Compliance teams to deliver a delightful experience for our users.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will report to the Wealth Operations Lead, as well as the cross-functional team developing savings, investment and pension products at Monzo.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🔑 You’ll play a key role by...\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing and implementing operational improvements to enhance our growth and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working closely with third parties that Monzo integrates with to administer wealth products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitoring key performance and risk indicators to improve customer experience and operational performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Overseeing day-to-day operations and escalations, regularly reviewing process to incorporate best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring compliance with Monzo policies and regulatory requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborating with Product, Engineering and Customer Service teams to ship our roadmap\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;🤩 We’d love to hear from you if you have…\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven track record in designing operations within regulated financial services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience of securities \u0026amp;amp; investment operations, which might include: dealing, custody operations, transfers, or product administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with applicable FCA and HMRC rules, including Pensions, CASS and ISA Regulations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience launching and scaling consumer products and working with third-party providers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong ability to drive tangible outcomes, thrive in ambiguity with structured problem-solving, and challenge the status quo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An analytical mind set in developing scalable operational strategies, identifying key metrics to evaluate success, and highly detail-oriented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative communicator, able to work effectively across functions, levels, and cultures, with clear and persuasive communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fast learner who is humble, curious, and enthusiastic about building and scaling new initiatives to reach millions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;🙌 What’s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰 £45,000 - £65,000 ➕ share options\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍 This role is hybrid working from our London office\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚 £1,000 learning budget each year to use on books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡 We will set you up to work from home; all employees are given Mac books and for fully remote workers we will provide extra support for your work-from-home setup\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more! \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Read our full list of benefits\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;🌈\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; The application journey has 4 key steps:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;30 min call with a Recruiter\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;30 min initial call with the Hiring Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;a take-home task\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2 hours of technical/behavioural interviews\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. \u0026lt;a href=\u0026quot;https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo\u0026quot;\u0026gt;You can read them here.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-OS1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Operations","id":73665,"path":[]},"is_featured":false},{"id":6703576,"title":"Training and Quality Assurance Lead, EU","internal_job_id":3095510,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1936","location":"Ireland","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6703576","published_at":"2025-03-12T13:42:30-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍Hybrid, Dublin\u0026amp;nbsp; | 💰 €60,000-80,000 + Benefits |\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;⭐Our Operations team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🚔 Our Customer Operations (COps) are all about Customer Experience. Our mission is to \u0026lt;em\u0026gt;“Make Money Work For Everyone”\u0026lt;/em\u0026gt; and you’ll be part of a team that\u0026#39;s here to make sure that customers want to tell friends, family and social media followers about the great experience they had with their bank.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be partnering with our third party vendor to create, maintain and continually improve a range of online e-learning training as well as delivering a range of facilitated training to our partners: seminars, case study sessions and ‘task shadowing’.\u0026amp;nbsp; You’ll also provide ongoing oversight and feedback (QA) on performance and quality of customer experience being delivered through our partner teams. You’ll develop effective onboarding programmes and proactively identify training gaps and partner to develop effective training solutions to fill them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🔑You’ll play a key role by...\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborating with and overseeing the induction / training of groups for the customer operations teams.\u0026amp;nbsp; Support new starters through virtual ‘floor walking’; giving feedback and support with live chats.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting new COps to ensure a good understanding of their role through shadowing and mentoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reporting to the Director of Customer Operations, you will be responsible for designing a framework for reporting on training feedback, effectiveness, and opportunities for improvement to ensure that any training or QA gaps are identified and remediated by partner teams effectively and efficiently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Having responsibility for root cause analysis of QA trends, gaps and patterns to ensure issues identified and remediated efficiently and effectively\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤩 We’d love to hear from you if…\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ve previously demonstrated experience in the Customer Operations environment where you understand the challenges of a customer facing, target driven, contact resolution environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve previously demonstrated experience of driving excellence through QA - executing and reporting on quality, root cause and gap analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have previous experience with content design, and supporting teams through an outsourced, partnership environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong facilitation skills - you know how to own and control a room both in person and especially virtually\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve got excellent at writing and comprehension skills - we want you to be a\u0026lt;a href=\u0026quot;https://monzo.com/tone-of-voice\u0026quot;\u0026gt; Monzo Tone of Voice\u0026lt;/a\u0026gt; champion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re comfortable working with ambiguity and ability to flourish in an environment of constant change and tight deadlines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re engaged with and fully embrace the training accreditation programme and understand the impact this has on our use of training as a key control\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🙌What’s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰€60,000-80,000 ➕share options.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📍This role is based in our Dublin office, but we\u0026#39;re open to hybrid working\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚€1,000 learning budget each year to use on books, training courses and conferences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🌈\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; The application journey has 3 key steps\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Recruiter Call\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical and Behavioural Interview\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Final in-person interview\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This process should take around 3-6 weeks - your schedule is really important to us, so we promise to be as flexible as possible!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. \u0026lt;a href=\u0026quot;https://monzo.com/blog/the-ultimate-guide-on-using-ai-to-ace-an-interview-at-monzo\u0026quot;\u0026gt;You can read them here.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to \u0026lt;em\u0026gt;business-hiring@monzo.com\u0026lt;/em\u0026gt;. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Operations","id":73665,"path":[]},"is_featured":false},{"id":6560488,"title":"Collections Adviser, Financial Health","internal_job_id":3053227,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1820","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6560488","published_at":"2025-01-23T11:38:37-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;📍Location Remote in the UK | 💰 £24,750 to £27,250 + \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt; |\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt; Hear from the team\u0026lt;/a\u0026gt; ✨\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Prior experience in Collections or Debt Recovery is required\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please reference any literature that you may refer to, as applications that are highly plagiarised and not your own work. e.g. ChatGPT, will be declined.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Day to Day;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Collections team are the financial health heroes at the core of Monzo They are here to identify and support customers who may be struggling with debt, offering them compassion and options to help. They do this with their top notch understanding of Monzo’s award winning lending products, credit file details and something we call a ‘decisioning process’ - something we’ll teach you all about!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You should apply if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are able to start on 12th May 2025 and able to attend 7 weeks training, Monday to Friday 9am - 5.30pm.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have prior collections or debt recovery experienceYou’ll need to have a background supporting customers, working in a contact centre\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to communicate with customers to the highest standard because we only want the best for them. You can ask open questions to understand their situation, listen and provide solutions via our in-app chat, outbound and inbound calls and emails.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;From time to time things are complex so a keen eye for detail and a high standard of work will really help in this team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding and keeping up to date with our regulatory obligations and ensuring these are fulfilled in our customer outcomes (in line with the FCA).Most importantly - you live and breathe people and customers like we do.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;The interview process:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves 3 main stages:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Please answer the application questions and the 4 scenarios within\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Call with a Recruiter\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competency-based Values and Role Specific Interview - 60 mins approx.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our average process takes around 2-3 weeks. If you have any questions please email me on Sambrewington@monzo.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰 £24,750 to £27,250 ➕ plus stock options \u0026amp;amp; benefits\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ \u0026lt;strong\u0026gt;Your working life and shift requirements \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working hours fall within Monday to Friday 8am to 8pm and Saturday and Sunday 9am - 6pm (\u0026lt;strong\u0026gt;37.5 hours\u0026lt;/strong\u0026gt; a week, remote working).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your shift pattern will vary on a weekly basis, but don\u0026#39;t worry, we give you plenty of notice in advance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re guaranteed 1 full weekend off each month.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We\u0026#39;ll guarantee time off on your birthday (if you want it). This will come from your regular holiday balance and provided you have enough to cover it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;📚 Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ And much more, see our full list of benefits\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note we will close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;#LI-REMOTE #LI-SB\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Customer Operations","id":43597,"path":["Operations"]},"is_featured":false},{"id":6460666,"title":"Complaints Adviser","internal_job_id":3024218,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1769","location":"Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6460666","published_at":"2024-12-10T04:27:48-05:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📍Remote, UK | 💰£24,750 - £27,250 \u0026lt;em\u0026gt;(depending on the observed and evidenced performance displayed in the interview)\u0026lt;/em\u0026gt; + \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Benefits\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Please note that the \u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;essential criteria\u0026lt;/span\u0026gt; when applying for this role is that you are a \u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;tenured FCA-regulated Complaints Adviser and have extensive experience of sending final written responses\u0026lt;/span\u0026gt; . Without this experience, your application will not be progressed.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This is a telephone-based role. If you are\u0026amp;nbsp;not comfortable with taking calls, please do not apply for this particular role.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About us:\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re here to make money work for everyone and we\u0026#39;re doing things differently. For too long, banking has been obtuse, complex and opaque.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re focused on solving problems, rather than selling financial products. We want to make the world a better place and change people\u0026#39;s lives through Monzo.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About our Complaints team\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Complaints function sits alongside our Customer Operations team to make sure we offer all our customers the best possible service, even when things go wrong. We embed empathy into our complaints process to turn distress into delight, and we’re looking for people to join our team who can help us drive this mission forward.\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Have you written final responses? Do you enjoy investigating complex cases? Do you consider yourself an experienced complaint handler? You are experienced and comfortable talking to customer on the phone? We’re looking for people with complaint handling experience to come and join us!\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you have this experience, care deeply about making customers happy, and are passionate about making things better - we\u0026#39;d love to hear from you!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be working on 💛\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You’ll be the point of contact for customers who feel particularly disappointed in the service we’ve provided.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our mission is to make money work for everyone, and while having a great app is part of that, we also pride ourselves on providing world-class support. By solving our customers’ problems, treating them fairly and being totally transparent, we believe we can make banking better 💪\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We know that things can go wrong sometimes, and you’ll be tasked with turning the situation around while providing crucial feedback to Monzo on how we can make things better.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Your day-to-day 💬\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Providing the best customer experience when handling customer’s complaints in writing and over the phone.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supporting Root Cause Analysis and internal feedback loops with frontline support and specialist domains to mitigate future customer problems.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Helping to cultivate and maintain a unique and customer-centric culture.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Investigating complaints so we can give the customer the right outcome.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are the last point of contact for the customer to help resolve their complaint.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Working through customer problems and escalating these across Monzo where required to reach the right outcome within our deadlines.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;You should apply if\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You have banking experience with an understanding of the complaints process or, you’re an experienced regulated complaint handler.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You have extensive experience of written final responses\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’re resilient and confident dealing with customers\u0026#39; problems over the phone.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You’re adaptable to change, we’re a very fast growing business.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You’re comfortable working to targets and deadlines.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You’ve got a keen eye for detail and can reach fair outcomes for our customers.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You’re comfortable using a laptop (we’ll provide you with a MacBook).\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You’re great at explaining things to people, and have excellent written English.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You enjoy investigating issues and getting to the root cause of them while putting things right.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You can make the complex simple, and explain it to others in an engaging and informative way.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You can quickly pick up the important parts of regulation, and understand how they impact Monzo.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You’re deeply empathetic, always put yourself in the shoes of the customer and take end-to-end ownership of a customer\u0026#39;s issue.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You’ve got reliable access to the internet from your home, and a private space to work. You’ll need a minimum broadband speed of 10mbp/s download and 5-8mbp/s upload.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;The Interview Process 👩‍💼\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our interview process involves 2 main stages:\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Apply with your CV and answer the application questions\u0026amp;nbsp;\u0026lt;/span\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please reference any literature that you may refer to, as applications that are highly plagiarised and not your own work will be declined.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Remote interview 💻\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Top tip when applying ⭐️\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please take your time with the application questions as the answers to these will help us decide if we’d like to interview you. Try to think about the \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/tone-of-voice/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;tone of voice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; we use at Monzo when writing your responses.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you do have any specific questions ahead of this please contact me on heatherroystonwebb@monzo.com\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;💰£24,750 - £27,250\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;per year depending on experience\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📍This role is based remotely\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;📚Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;➕And much more, see our full list of benefits \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Logistics 🧰\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Training will be for 6 weeks. Please note that no holidays or appointments are permitted during the training period.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Shifts\u0026lt;/strong\u0026gt; - rolling 5 day shift pattern over Monday to Sunday 9am - 5.30pm (37.5 hours)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;🏡\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt; To work remotely you\u0026#39;ll also need:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;To work from home in the UK in a safe, private and distraction free environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A solid internet connection (download speed - 10mbps; upload speed - 5 mbps)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;💻\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt; Equipment:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;ll provide you with a work laptop on your first day. There\u0026#39;s no need to supply your own.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You do need to own your own smartphone, this will be needed each time you log into our customer support system.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;#LI-REMOTE #LI-HRW\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Customer Operations","id":43597,"path":["Operations"]},"is_featured":false},{"id":6723068,"title":"Evenings Team Manager","internal_job_id":3100769,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1956","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6723068","published_at":"2025-03-19T05:24:30-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;London/Cardiff/UK Remote | 💰£30,800 - £37,900 + £2,503 evenings allowance + \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt; | \u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from the team\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏲️\u0026amp;nbsp; 37.5 hours per week including Bank Holidays, working 5.30pm - 2am with one weekend day working in every eight weeks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The start date for this role is May 2025, but we are able to discuss this with the successful candidate.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have two roles available; a permanent role and a 12 months fixed term contract.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;⭐ Our Core Support team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🚔 Our Customer Operations (COps) are all about Customer Experience. Our mission is to “Make Money Work For Everyone” and you’ll lead a team that\u0026#39;s here to make sure that customers want to tell friends, family and social media followers about the great experience they had with their bank.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🔑 You’ll play a key role by...\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leading and empowering your team to deliver a human, customer-focused service—helping people make money work for them, and solving problems that are in the way of that.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coaching and developing your team to reach their full potential—thinking big, starting small, and owning every step of the journey.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;👉 Your day-to-day:\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Create and maintain a strong customer-first culture\u0026lt;/strong\u0026gt;, keeping the team focused on what matters most—helping customers navigate their personal finances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead, coach, and support your team\u0026lt;/strong\u0026gt; to achieve their personal, professional, and performance goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive performance at both individual and team levels\u0026lt;/strong\u0026gt;, ensuring we meet customer demand with the right level of service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Review the quality of your team’s customer interactions\u0026lt;/strong\u0026gt;, identifying opportunities for improvement both individually and structurally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hold regular feedback and development sessions\u0026lt;/strong\u0026gt;, including weekly one-to-ones and team meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support your team with complex queries\u0026lt;/strong\u0026gt;, providing clear explanations, demonstrations, and motivation to help them excel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Encourage others to identify opportunities\u0026lt;/strong\u0026gt; to improve the customer experience and enhance Monzo’s ways of working.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Use data to spot trends and address performance gaps\u0026lt;/strong\u0026gt;, making informed decisions to drive improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Guide your team through business changes\u0026lt;/strong\u0026gt;, ensuring clarity and alignment within your area.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Keep your team motivated and engaged\u0026lt;/strong\u0026gt;, even during periods of high demand, as we continue to grow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Interviewing for new members of your team,\u0026amp;nbsp;\u0026lt;/strong\u0026gt;ensuring\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;every candidate receives a world class experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤩 We’d love to hear from you if you’re…\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experienced in providing thoughtful, empathetic management\u0026lt;/strong\u0026gt;, supporting individuals while driving performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Passionate about developing people\u0026lt;/strong\u0026gt; and managing performance effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Understanding of business needs\u0026lt;/strong\u0026gt; and the role we play in meeting service delivery obligations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Skilled at providing direction and motivation\u0026lt;/strong\u0026gt;, navigating change, and driving a clear vision forward, even in ambiguous or changing situations.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Confident in handling difficult conversations\u0026lt;/strong\u0026gt;, including absence and wellbeing management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A proactive self-starter\u0026lt;/strong\u0026gt; who takes initiative and stays curious.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hands-on and solutions-focused\u0026lt;/strong\u0026gt;, able to spot and resolve problems while adapting to shifting priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfortable working out of hours in a small team,\u0026amp;nbsp;\u0026lt;/strong\u0026gt;able to maintain high levels of focus and engagement throughout the night\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything thats listed just yet. Drop us your application, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🙌What’s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰£30,800 - £37,900 ➕share options.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚£1,000 learning budget each year to use on books, training courses and conferences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕ Plus lots more! \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Read our full list of benefits\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-REMOTE #LI-OH\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Customer Operations","id":43597,"path":["Operations"]},"is_featured":false},{"id":6697220,"title":"Team Manager, Financial Health","internal_job_id":3093463,"updated_at":"2025-03-24T10:47:14-04:00","requisition_id":"1926","location":"Cardiff, London or Remote (UK)","absolute_url":"https://job-boards.greenhouse.io/monzo/jobs/6697220","published_at":"2025-03-20T10:49:06-04:00","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;🚀 We’re on a mission to make money work for everyone.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re waving goodbye to the complicated and confusing ways of traditional banking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://monzo.com/current-account\u0026quot;\u0026gt;personal\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/business-banking\u0026quot;\u0026gt;business\u0026lt;/a\u0026gt; bank accounts, we offer \u0026lt;a href=\u0026quot;https://monzo.com/current-account/joint-account\u0026quot;\u0026gt;joint accounts\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/current-account/16-17\u0026quot;\u0026gt;accounts for 16-17 year olds\u0026lt;/a\u0026gt;, a \u0026lt;a href=\u0026quot;https://monzo.com/current-account/under-16s\u0026quot;\u0026gt;free kids account\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/flex\u0026quot;\u0026gt;credit cards\u0026lt;/a\u0026gt; in the UK, with more exciting things to come beyond. Our UK customers can also \u0026lt;a href=\u0026quot;https://monzo.com/savings\u0026quot;\u0026gt;save\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://monzo.com/investments\u0026quot;\u0026gt;invest\u0026lt;/a\u0026gt; and \u0026lt;a href=\u0026quot;https://monzo.com/pensions\u0026quot;\u0026gt;combine their pensions\u0026lt;/a\u0026gt; with us.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re not about selling products - we want to solve problems and change lives through Monzo ❤️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from our UK team about what it\u0026#39;s like working at Monzo\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;UK Remote | 💰£30,800 - £35,000 + \u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt;Benefits\u0026lt;/a\u0026gt; | \u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=U62l09nB0M4\u0026quot;\u0026gt;Hear from the team\u0026lt;/a\u0026gt; ✨\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;⭐Our Finhealth team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In our department we\u0026#39;re responsible for making sure we support our customers who are in potential or actual financial difficulties. It\u0026#39;s our role to assess the customer situation and provide the right level of support for them. This could be supporting them with a lending product they have with Monzo through a repayment plan, offering Breathing Space or it could be through signposting them to a different organisation if their financial difficulties span much wider than just Monzo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We currently have 3 different areas within our department. These are; Collections where we support all of our customers who are in or potentially in financial difficulties through our In App Chat function.\u0026amp;nbsp; We also call customers back and deal with some email queries when the customer prefers those channels.\u0026amp;nbsp; The second area is Recoveries.\u0026amp;nbsp; This is where we support customers who are much further into the collections journey and have often already defaulted on their lending product.\u0026amp;nbsp; The final area is our Back Office function where we support customers through our third party processes and partners. We are also in the process of multiskilling our people so they can support customers at any stage of their journey\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🔑You’ll play a key role by...\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As a Team Manager, you have two main focuses:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Helping each member of your team with their personal and professional development, listening to them, guiding them through hard times and celebrating their successes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Making sure our customers are happy, satisfied, and their issues are fixed quickly and completely. This will involve organising people around you and taking quick action when you see a problem coming – whether it\u0026#39;s helping to build scalable processes that are fit for purpose, supporting a training need, or addressing something going wrong.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This role can be done by someone who is Distributed or based in the Cardiff Office. You will work Monday to Friday, with some weekend work based on business needs.\u0026amp;nbsp; Shifts will mainly be between 8am-8pm, on a rotational basis.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your day-to-day\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Managing\u0026amp;nbsp; a Squad of 10-12 COps (although this may sometimes stretch up to 15 as we’re growing so quickly), by holding weekly meetings with your Squad members - as individuals and as a group\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instilling a strong customer-centric culture and making sure everyone stays focused on what really matters: helping our customers with their financial lives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coaching and supporting your team to achieve their personal, professional and performance goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empowering others to spot opportunities to make a difference to customers and Monzo’s ways of working\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Helping your team with the most difficult queries and building their knowledge around complex issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Managing performance by giving sometimes difficult feedback and helping your Squad members to improve and learn\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly reviewing the quality of your team’s customer interactions to identify areas of potential improvement, both individually and structurally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring the secure storage and maintenance of sensitive personal data and performance related documents for reports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Motivating your Squad – we\u0026#39;re growing fast and need to make sure COps stay engaged during challenging periods of demand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring everyone in your Squad feels they have a voice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working closely with other Squad Captains to ensure that best practice is shared\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aggregate the feedback from your Squad into the Domain and wider COps leadership, to ensure we continue to improve on our processes and tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Would also be to champion and embed change and to be a role model for the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting our customers directly when there is a business need\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤩 We’d love to hear from you if…\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Have an experience in a team manager role which includes managing HR cases, driving your teams performance and supporting your teams wellbeing and engagement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have experience working in the Collections or Debt recovery within Financial or Contact Centre environments is \u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;essential\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in coaching and supporting colleagues is \u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;essential\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have an empathetic and developmental leadership style\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience of motivating teams working on ongoing operational work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re very hands-on and solve problems when you spot them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re comfortable moving fast and in control\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🌈 The application journey has 2 key steps\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our interview process involves 2 main stages:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Application\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interview ( Role specific and Values\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💰 £30,000 - £35,000 starting salary\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📅Only 1 weekend working day in an 8 week period\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;📚Learning budget of £1,000 a year for books, training courses and conferences\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;➕And much more, see our full list of benefits\u0026lt;a href=\u0026quot;https://monzo.com/careers/\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;here\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The closing date for this advert is Monday 31st March 2025 at 5pm.\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Opportunity Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We are actively creating an equitable environment for every Monzonaut to thrive.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our\u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt; blog\u0026lt;/a\u0026gt;, 2022\u0026lt;a href=\u0026quot;https://monzo.com/blog/2022-diversity-and-inclusion-report\u0026quot;\u0026gt; Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2023\u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2023\u0026quot;\u0026gt; Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-REMOTE\u0026lt;strong\u0026gt;/\u0026lt;/strong\u0026gt;SB\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal opportunities for everyone\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our \u0026lt;a href=\u0026quot;https://monzo.com/blog/diversity-and-inclusion\u0026quot;\u0026gt;blog\u0026lt;/a\u0026gt;, 2023 \u0026lt;a href=\u0026quot;https://monzo.com/blog/our-2023-diversity-and-inclusion-report\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Diversity and Inclusion Report\u0026lt;/a\u0026gt; and 2024 \u0026lt;a href=\u0026quot;https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024\u0026quot;\u0026gt;Gender Pay Gap Report.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a preferred name, please use it to apply. We don\u0026#39;t need full or birth names at application stage 😊\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","department":{"name":"Customer Operations","id":43597,"path":["Operations"]},"is_featured":false}]},"featuredPosts":{"data":[]},"board":{"name":"Monzo","public_url":"https://job-boards.greenhouse.io/monzo","content":"\u003cp\u003eWe’re building the best bank in the world - a bank you'd be proud to use - and that means bringing together a talented\u0026nbsp;\u003ca href=\"https://monzo.com/blog/team/\"\u003eteam\u003c/a\u003e\u0026nbsp;with diverse experiences, backgrounds and skills.\u003c/p\u003e\n\u003cp\u003eWe believe there should be an alternative to the banking of the past: we're focused on solving problems, rather than selling financial products, making your financial life simpler, and giving you complete control from your smartphone.\u003c/p\u003e\n\u003cp\u003eInternally, we encourage an\u0026nbsp;\u003ca href=\"https://monzo.com/blog/2017/03/10/transparent-by-default/\"\u003eopen\u003c/a\u003e, collaborative,\u0026nbsp;inclusive\u0026nbsp;working environment. We contribute to\u0026nbsp;\u003ca href=\"https://github.com/monzo\"\u003eopen source software, \u003c/a\u003eand we continually engage with our wonderful\u0026nbsp;\u003ca href=\"https://community.monzo.com/\"\u003ecommunity\u003c/a\u003e. We’re hiring talented, creative problem-solvers to help us build the bank of the future. Join us!\u003c/p\u003e","redirect_to":null},"departments":[{"id":56753,"value":56753,"name":"Borrowing","label":"Borrowing","children":[]},{"id":53656,"value":53656,"name":"Data","label":"Data","children":[]},{"id":44825,"value":44825,"name":"Design","label":"Design","children":[]},{"id":43595,"value":43595,"name":"Engineering","label":"Engineering","children":[]},{"id":54075,"value":54075,"name":"Finance","label":"Finance","children":[]},{"id":73510,"value":73510,"name":"Information Security","label":"Information Security","children":[]},{"id":73665,"value":73665,"name":"Operations","label":"Operations","children":[{"id":43597,"value":43597,"name":"Customer Operations","label":"Customer Operations","children":[]},{"id":70796,"value":70796,"name":"Fincrime","label":"Fincrime","children":[]}]},{"id":54549,"value":54549,"name":"People","label":"People","children":[{"id":54074,"value":54074,"name":"Hiring","label":"Hiring","children":[]}]},{"id":43596,"value":43596,"name":"Product","label":"Product","children":[]},{"id":43601,"value":43601,"name":"Risk \u0026 Compliance","label":"Risk \u0026 Compliance","children":[]},{"id":244095,"value":244095,"name":"TechOps","label":"TechOps","children":[]},{"id":73811,"value":73811,"name":"US Team","label":"US Team","children":[]}],"recentlyLiveDepartments":[{"id":56753,"value":56753,"name":"Borrowing","label":"Borrowing"},{"id":43597,"value":43597,"name":"Customer Operations","label":"Customer Operations"},{"id":53656,"value":53656,"name":"Data","label":"Data"},{"id":44825,"value":44825,"name":"Design","label":"Design"},{"id":43595,"value":43595,"name":"Engineering","label":"Engineering"},{"id":54075,"value":54075,"name":"Finance","label":"Finance"},{"id":70796,"value":70796,"name":"Fincrime","label":"Fincrime"},{"id":54074,"value":54074,"name":"Hiring","label":"Hiring"},{"id":73510,"value":73510,"name":"Information Security","label":"Information Security"},{"id":73665,"value":73665,"name":"Operations","label":"Operations"},{"id":54549,"value":54549,"name":"People","label":"People"},{"id":43596,"value":43596,"name":"Product","label":"Product"},{"id":43601,"value":43601,"name":"Risk \u0026 Compliance","label":"Risk \u0026 Compliance"},{"id":244095,"value":244095,"name":"TechOps","label":"TechOps"},{"id":73811,"value":73811,"name":"US Team","label":"US Team"}],"offices":[{"id":109269,"value":109269,"name":"EU","label":"EU","children":[{"id":109270,"value":109270,"name":"Ireland","label":"Ireland","children":[]},{"id":109271,"value":109271,"name":"Spain","label":"Spain","children":[]}]},{"id":114746,"value":114746,"name":"UK","label":"UK","children":[{"id":77079,"value":77079,"name":"Cardiff, London or Remote (UK)","label":"Cardiff, London or Remote (UK)","children":[]},{"id":14736,"value":14736,"name":"London","label":"London","children":[]},{"id":65099,"value":65099,"name":"Remote (UK)","label":"Remote (UK)","children":[]}]},{"id":114747,"value":114747,"name":"US","label":"US","children":[{"id":114748,"value":114748,"name":"New York City","label":"New York City","children":[]},{"id":67991,"value":67991,"name":"Remote (US)","label":"Remote (US)","children":[]},{"id":68964,"value":68964,"name":"San Francisco","label":"San Francisco","children":[]}]}],"departmentIds":[],"officeIds":[],"customFieldFilters":{},"urlToken":"monzo","customFields":[],"url":"http://job-boards.greenhouse.io/monzo"}},"actionData":null,"errors":null}};</script><script type="module" async="">import "https://job-boards.cdn.greenhouse.io/assets/manifest-0ba47316.js"; import * as route0 from "https://job-boards.cdn.greenhouse.io/assets/root-c0XT2w48.js"; import * as route1 from "https://job-boards.cdn.greenhouse.io/assets/_url_token-BZ9TfmaD.js"; window.__remixRouteModules = {"root":route0,"routes/$url_token":route1}; import("https://job-boards.cdn.greenhouse.io/assets/entry.client-oZUt-KeI.js");</script></body></html>