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class="vector-toc-link" href="#End_user_experience_(primary)"> <div class="vector-toc-text"> <span class="vector-toc-numb">3.1</span> <span>End user experience (primary)</span> </div> </a> <ul id="toc-End_user_experience_(primary)-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Runtime_application_architecture_(secondary)" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Runtime_application_architecture_(secondary)"> <div class="vector-toc-text"> <span class="vector-toc-numb">3.2</span> <span>Runtime application architecture (secondary)</span> </div> </a> <ul id="toc-Runtime_application_architecture_(secondary)-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Business_transaction_(primary)" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Business_transaction_(primary)"> <div class="vector-toc-text"> <span class="vector-toc-numb">3.3</span> <span>Business transaction (primary)</span> </div> </a> <ul id="toc-Business_transaction_(primary)-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Deep_dive_component_monitoring_(secondary)" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Deep_dive_component_monitoring_(secondary)"> <div class="vector-toc-text"> <span class="vector-toc-numb">3.4</span> <span>Deep dive component monitoring (secondary)</span> </div> </a> <ul id="toc-Deep_dive_component_monitoring_(secondary)-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Analytics/reporting_(primary)" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Analytics/reporting_(primary)"> <div class="vector-toc-text"> <span class="vector-toc-numb">3.5</span> <span>Analytics/reporting (primary)</span> </div> </a> <ul id="toc-Analytics/reporting_(primary)-sublist" class="vector-toc-list"> </ul> </li> </ul> </li> <li id="toc-See_also" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a 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class="vector-body" aria-labelledby="firstHeading" data-mw-ve-target-container> <div class="vector-body-before-content"> <div class="mw-indicators"> </div> <div id="siteSub" class="noprint">From Wikipedia, the free encyclopedia</div> </div> <div id="contentSub"><div id="mw-content-subtitle"></div></div> <div id="mw-content-text" class="mw-body-content"><div class="mw-content-ltr mw-parser-output" lang="en" dir="ltr"><div class="shortdescription nomobile noexcerpt noprint searchaux" style="display:none">Monitoring and management of performance and availability of software applications</div> <p>In the fields of <a href="/wiki/Information_technology" title="Information technology">information technology</a> and <a href="/wiki/Systems_management" title="Systems management">systems management</a>, <b>application performance management</b> (<b>APM</b>) is the monitoring and management of the performance and availability of <a href="/wiki/Software" title="Software">software</a> applications. APM strives to detect and diagnose complex application performance problems to maintain an expected <a href="/wiki/Service-level_agreement" title="Service-level agreement">level of service</a>. APM is "the translation of <a href="/wiki/Performance_metric" class="mw-redirect" title="Performance metric">IT metrics</a> into business meaning ([i.e.] value)."<sup id="cite_ref-1" class="reference"><a href="#cite_note-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> </p> <meta property="mw:PageProp/toc" /> <div class="mw-heading mw-heading2"><h2 id="Measuring_application_performance">Measuring application performance</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Application_performance_management&action=edit&section=1" title="Edit section: Measuring application performance"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Two sets of <a href="/wiki/Performance_metrics" class="mw-redirect" title="Performance metrics">performance metrics</a> are closely monitored. The first set of performance metrics defines the performance experienced by end-users of the application. One example of performance is averamge response times under peak load. The components of the set include load and response times: </p> <dl><dd><ul><li>The <b>load</b> is the volume of transactions processed by the application, e.g., transactions per second, requests per second, pages per second. Without being loaded by computer-based demands (e.g. searches, calculations, transmissions), most applications are fast enough, which is why programmers may not catch performance problems during development.</li></ul></dd></dl> <dl><dd><ul><li>The <b>response times</b> are the times required for an application to respond to a user's actions at such a load.<sup id="cite_ref-2" class="reference"><a href="#cite_note-2"><span class="cite-bracket">[</span>2<span class="cite-bracket">]</span></a></sup></li></ul></dd></dl> <p>The second set of performance metrics measures the <a href="/wiki/Resource_(computer_science)" class="mw-redirect" title="Resource (computer science)">computational resources</a> used by the application for the load, indicating whether there is adequate capacity to support the load, as well as possible locations of a performance bottleneck. Measurement of these quantities establishes an empirical performance baseline for the application. The baseline can then be used to detect changes in performance. Changes in performance can be correlated with external events and subsequently used to predict future changes in application performance.<sup id="cite_ref-3" class="reference"><a href="#cite_note-3"><span class="cite-bracket">[</span>3<span class="cite-bracket">]</span></a></sup> </p><p>The use of APM is common for Web applications, which lends itself best to the more detailed monitoring techniques.<sup id="cite_ref-4" class="reference"><a href="#cite_note-4"><span class="cite-bracket">[</span>4<span class="cite-bracket">]</span></a></sup> In addition to measuring response time for a user, response times for components of a Web application can also be monitored to help pinpoint causes of delay. There also exist <a href="/wiki/HTTP" title="HTTP">HTTP</a> appliances that can decode transaction-specific <a href="/wiki/Round-trip_delay_time" class="mw-redirect" title="Round-trip delay time">response times</a> at the Web server layer of the application. </p><p>In their <i>APM Conceptual Framework</i>, <a href="/wiki/Gartner" title="Gartner">Gartner</a> Research describes five dimensions of APM:<sup id="cite_ref-5" class="reference"><a href="#cite_note-5"><span class="cite-bracket">[</span>5<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-6" class="reference"><a href="#cite_note-6"><span class="cite-bracket">[</span>6<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-7" class="reference"><a href="#cite_note-7"><span class="cite-bracket">[</span>7<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-8" class="reference"><a href="#cite_note-8"><span class="cite-bracket">[</span>8<span class="cite-bracket">]</span></a></sup> </p> <ul><li>End-<a href="/wiki/User_experience" title="User experience">user experience</a> monitoring – (<a href="/wiki/Synthetic_monitoring" title="Synthetic monitoring">active</a> and <a href="/wiki/Passive_monitoring" title="Passive monitoring">passive</a>)</li> <li>Application runtime architecture discovery and modeling</li> <li>User-defined transaction profiling (also called <a href="/wiki/Business_transaction_management" title="Business transaction management">business transaction management</a>)</li> <li>Application component monitoring</li> <li>Reporting & Application <a href="/wiki/Data_analytics" class="mw-redirect" title="Data analytics">data analytics</a>.</li></ul> <p>In 2016, <a href="/wiki/Gartner" title="Gartner">Gartner</a> Research has updated its definition, into three main functional dimensions:<sup id="cite_ref-9" class="reference"><a href="#cite_note-9"><span class="cite-bracket">[</span>9<span class="cite-bracket">]</span></a></sup> </p> <ul><li>End-user experience monitoring (EUEM) has been evolved into <a href="/w/index.php?title=Digital_experience_monitoring&action=edit&redlink=1" class="new" title="Digital experience monitoring (page does not exist)">Digital experience monitoring</a> (DEM);</li> <li>A new dimension, <a href="/w/index.php?title=Application_discovery,_tracing_and_diagnostics&action=edit&redlink=1" class="new" title="Application discovery, tracing and diagnostics (page does not exist)">Application discovery, tracing, and diagnostics</a> (ADTD), combines three formerly separate dimensions (Application topology [runtime architecture] discovery and visualization, User-defined transaction profiling, and Application component deep-dive), since all three are primarily focused on problem remediation and are interlinked;</li> <li>Application analytics (AA).</li></ul> <div class="mw-heading mw-heading2"><h2 id="Current_issues">Current issues</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Application_performance_management&action=edit&section=2" title="Edit section: Current issues"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Since the first half of 2013, APM has entered into a period of intense competition in technology and strategy with a multiplicity of vendors and viewpoints.<sup id="cite_ref-10" class="reference"><a href="#cite_note-10"><span class="cite-bracket">[</span>10<span class="cite-bracket">]</span></a></sup> This has caused an upheaval in the marketplace with vendors from unrelated backgrounds (including network monitoring,<sup id="cite_ref-11" class="reference"><a href="#cite_note-11"><span class="cite-bracket">[</span>11<span class="cite-bracket">]</span></a></sup> systems management, application instrumentation, and <a href="/wiki/Web_performance" title="Web performance">web performance</a> monitoring) adopting messaging around APM<sup class="noprint Inline-Template" style="white-space:nowrap;">[<i><a href="/wiki/Wikipedia:Avoid_weasel_words" class="mw-redirect" title="Wikipedia:Avoid weasel words"><span title="The material near this tag possibly uses too vague attribution or weasel words. (January 2016)">which?</span></a></i>]</sup>. As a result, the term APM has become diluted and has evolved into a concept for managing application performance across many diverse computing platforms, rather than a single market.<sup class="noprint Inline-Template" style="margin-left:0.1em; white-space:nowrap;">[<i><a href="/wiki/Wikipedia:Please_clarify" title="Wikipedia:Please clarify"><span title="The text near this tag may need clarification or removal of jargon. (January 2016)">clarification needed</span></a></i>]</sup><sup id="cite_ref-12" class="reference"><a href="#cite_note-12"><span class="cite-bracket">[</span>12<span class="cite-bracket">]</span></a></sup> With so many vendors to choose from, selecting one can be a challenge. It is important to evaluate each carefully to ensure its capabilities meet your needs.<sup id="cite_ref-13" class="reference"><a href="#cite_note-13"><span class="cite-bracket">[</span>13<span class="cite-bracket">]</span></a></sup> </p><p>Two challenges for implementing APM are (1) it can be difficult to instrument an application to monitor application performance, especially among components of an application, and (2) applications can be <a href="/wiki/Platform_virtualization" class="mw-redirect" title="Platform virtualization">virtualized</a>, which increases the variability of the measurements.<sup id="cite_ref-14" class="reference"><a href="#cite_note-14"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-15" class="reference"><a href="#cite_note-15"><span class="cite-bracket">[</span>15<span class="cite-bracket">]</span></a></sup> To alleviate the first problem <a href="/wiki/Application_service_management" title="Application service management">application service management</a> (ASM) provides an application-centric approach, where business service performance visibility is a key objective. The second aspect present in distributed, virtual and <a href="/wiki/Cloud_computing" title="Cloud computing">cloud-based</a> applications poses a unique challenge for application performance monitoring because most of the key system components are no longer hosted on a single machine. Each function is now likely to have been designed as an Internet service that runs on multiple virtualized systems. The applications themselves are very likely to be moving from one system to another to meet service-level objectives and deal with momentary outages.<sup id="cite_ref-16" class="reference"><a href="#cite_note-16"><span class="cite-bracket">[</span>16<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="The_APM_conceptual_framework">The APM conceptual framework</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Application_performance_management&action=edit&section=3" title="Edit section: The APM conceptual framework"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Applications themselves are becoming increasingly difficult to manage as they move toward highly distributed, multi-tier, multi-element constructs that in many cases rely on application development frameworks such as .NET or Java.<sup id="cite_ref-17" class="reference"><a href="#cite_note-17"><span class="cite-bracket">[</span>17<span class="cite-bracket">]</span></a></sup> The APM Conceptual Framework was designed to help prioritize an approach on what to focus on first for quick implementation and overall understanding of the five-dimensional APM model. The framework slide outlines three areas of focus for each dimension and describes their potential benefits. These areas are referenced as "<i>Primary</i>" below, with the lower priority dimensions referenced as "<i>Secondary. </i>"<sup id="cite_ref-18" class="reference"><a href="#cite_note-18"><span class="cite-bracket">[</span>18<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading3"><h3 id="End_user_experience_(primary)"><span id="End_user_experience_.28primary.29"></span>End user experience (primary)</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Application_performance_management&action=edit&section=4" title="Edit section: End user experience (primary)"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div><p> Measuring the transit of traffic from user request to data and back again is part of capturing the end-user experience (EUE).<sup id="cite_ref-19" class="reference"><a href="#cite_note-19"><span class="cite-bracket">[</span>19<span class="cite-bracket">]</span></a></sup> The outcome of this measuring is referred to as Real-time Application monitoring (aka Top-Down monitoring), which has two components, passive and active. <a href="/wiki/Passive_monitoring" title="Passive monitoring">Passive monitoring</a> is usually an agentless appliance implemented using <a href="/wiki/Port_mirroring" title="Port mirroring">network port mirroring</a>. A key feature to consider is the ability to support multi-component analytics (e.g., database, client/browser). <a href="/wiki/Synthetic_monitoring" title="Synthetic monitoring">Active monitoring</a>, on the other hand, consists of synthetic probes and web robots predefined to report system availability and business transactions. Active monitoring is a good complement to passive monitoring; together, these two components help provide visibility into application health during off-peak hours when transaction volume is low. </p><figure typeof="mw:File/Thumb"><a href="/wiki/File:APM_Conceptual_Framework.jpg" class="mw-file-description"><img src="//upload.wikimedia.org/wikipedia/commons/thumb/6/6a/APM_Conceptual_Framework.jpg/500px-APM_Conceptual_Framework.jpg" decoding="async" width="500" height="375" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/6/6a/APM_Conceptual_Framework.jpg/750px-APM_Conceptual_Framework.jpg 1.5x, //upload.wikimedia.org/wikipedia/commons/6/6a/APM_Conceptual_Framework.jpg 2x" data-file-width="960" data-file-height="720" /></a><figcaption>This slide outlines three <i>areas of focus</i> for each dimension and describes their potential benefits.</figcaption></figure> <p><i>User experience management</i> (UEM) is a subcategory that emerged from the EUE dimension to monitor the behavioral context of the user. UEM, as practiced today, goes beyond availability to capture latencies and inconsistencies as human beings interact with applications and other services.<sup id="cite_ref-20" class="reference"><a href="#cite_note-20"><span class="cite-bracket">[</span>20<span class="cite-bracket">]</span></a></sup> UEM is usually agent-based and may include JavaScript injection to monitor the end-user device. UEM is considered another facet of Real-time Application monitoring. </p> <div class="mw-heading mw-heading3"><h3 id="Runtime_application_architecture_(secondary)"><span id="Runtime_application_architecture_.28secondary.29"></span>Runtime application architecture (secondary)</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Application_performance_management&action=edit&section=5" title="Edit section: Runtime application architecture (secondary)"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Application Discovery and Dependency Mapping (ADDM) offerings exist to automate the process of mapping transactions and applications to underlying infrastructure components.<sup id="cite_ref-21" class="reference"><a href="#cite_note-21"><span class="cite-bracket">[</span>21<span class="cite-bracket">]</span></a></sup> When preparing to implement a runtime application architecture, it is necessary to ensure that up/down monitoring is in place for all nodes and servers within the environment (aka, bottom-up monitoring). This helps lay the foundation for event correlation and provides the basis for a general understanding of how network topologies interact with application architectures. </p> <div class="mw-heading mw-heading3"><h3 id="Business_transaction_(primary)"><span id="Business_transaction_.28primary.29"></span>Business transaction (primary)</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Application_performance_management&action=edit&section=6" title="Edit section: Business transaction (primary)"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <style data-mw-deduplicate="TemplateStyles:r1251242444">.mw-parser-output .ambox{border:1px solid #a2a9b1;border-left:10px solid #36c;background-color:#fbfbfb;box-sizing:border-box}.mw-parser-output .ambox+link+.ambox,.mw-parser-output .ambox+link+style+.ambox,.mw-parser-output .ambox+link+link+.ambox,.mw-parser-output .ambox+.mw-empty-elt+link+.ambox,.mw-parser-output .ambox+.mw-empty-elt+link+style+.ambox,.mw-parser-output .ambox+.mw-empty-elt+link+link+.ambox{margin-top:-1px}html body.mediawiki .mw-parser-output .ambox.mbox-small-left{margin:4px 1em 4px 0;overflow:hidden;width:238px;border-collapse:collapse;font-size:88%;line-height:1.25em}.mw-parser-output .ambox-speedy{border-left:10px solid #b32424;background-color:#fee7e6}.mw-parser-output .ambox-delete{border-left:10px solid #b32424}.mw-parser-output .ambox-content{border-left:10px solid #f28500}.mw-parser-output .ambox-style{border-left:10px solid #fc3}.mw-parser-output .ambox-move{border-left:10px solid #9932cc}.mw-parser-output .ambox-protection{border-left:10px solid #a2a9b1}.mw-parser-output .ambox .mbox-text{border:none;padding:0.25em 0.5em;width:100%}.mw-parser-output .ambox .mbox-image{border:none;padding:2px 0 2px 0.5em;text-align:center}.mw-parser-output .ambox .mbox-imageright{border:none;padding:2px 0.5em 2px 0;text-align:center}.mw-parser-output .ambox .mbox-empty-cell{border:none;padding:0;width:1px}.mw-parser-output .ambox .mbox-image-div{width:52px}@media(min-width:720px){.mw-parser-output .ambox{margin:0 10%}}@media print{body.ns-0 .mw-parser-output .ambox{display:none!important}}</style><table class="box-Unreferenced_section plainlinks metadata ambox ambox-content ambox-Unreferenced" role="presentation"><tbody><tr><td class="mbox-image"><div class="mbox-image-div"><span typeof="mw:File"><a href="/wiki/File:Question_book-new.svg" class="mw-file-description"><img alt="" src="//upload.wikimedia.org/wikipedia/en/thumb/9/99/Question_book-new.svg/50px-Question_book-new.svg.png" decoding="async" width="50" height="39" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/en/thumb/9/99/Question_book-new.svg/75px-Question_book-new.svg.png 1.5x, //upload.wikimedia.org/wikipedia/en/thumb/9/99/Question_book-new.svg/100px-Question_book-new.svg.png 2x" data-file-width="512" data-file-height="399" /></a></span></div></td><td class="mbox-text"><div class="mbox-text-span">This section <b>does not <a href="/wiki/Wikipedia:Citing_sources" title="Wikipedia:Citing sources">cite</a> any <a href="/wiki/Wikipedia:Verifiability" title="Wikipedia:Verifiability">sources</a></b>.<span class="hide-when-compact"> Please help <a href="/wiki/Special:EditPage/Application_performance_management" title="Special:EditPage/Application performance management">improve this section</a> by <a href="/wiki/Help:Referencing_for_beginners" title="Help:Referencing for beginners">adding citations to reliable sources</a>. Unsourced material may be challenged and <a href="/wiki/Wikipedia:Verifiability#Burden_of_evidence" title="Wikipedia:Verifiability">removed</a>.</span> <span class="date-container"><i>(<span class="date">January 2018</span>)</i></span><span class="hide-when-compact"><i> (<small><a href="/wiki/Help:Maintenance_template_removal" title="Help:Maintenance template removal">Learn how and when to remove this message</a></small>)</i></span></div></td></tr></tbody></table> <p>Focus on user-defined transactions or the URL page definitions that have some meaning to the business community. For example, if there are 200 to 300 unique page definitions for a given application, group them into 8–12 high-level categories. This allows for meaningful SLA reports, and provides trending information on application performance from a business perspective: start with broad categories and refine them over time. For a deeper understanding, see <a href="/wiki/Business_transaction_management" title="Business transaction management">Business transaction management</a>. </p> <div class="mw-heading mw-heading3"><h3 id="Deep_dive_component_monitoring_(secondary)"><span id="Deep_dive_component_monitoring_.28secondary.29"></span>Deep dive component monitoring (secondary)</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Application_performance_management&action=edit&section=7" title="Edit section: Deep dive component monitoring (secondary)"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1251242444"><table class="box-Unreferenced_section plainlinks metadata ambox ambox-content ambox-Unreferenced" role="presentation"><tbody><tr><td class="mbox-image"><div class="mbox-image-div"><span typeof="mw:File"><a href="/wiki/File:Question_book-new.svg" class="mw-file-description"><img alt="" src="//upload.wikimedia.org/wikipedia/en/thumb/9/99/Question_book-new.svg/50px-Question_book-new.svg.png" decoding="async" width="50" height="39" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/en/thumb/9/99/Question_book-new.svg/75px-Question_book-new.svg.png 1.5x, //upload.wikimedia.org/wikipedia/en/thumb/9/99/Question_book-new.svg/100px-Question_book-new.svg.png 2x" data-file-width="512" data-file-height="399" /></a></span></div></td><td class="mbox-text"><div class="mbox-text-span">This section <b>does not <a href="/wiki/Wikipedia:Citing_sources" title="Wikipedia:Citing sources">cite</a> any <a href="/wiki/Wikipedia:Verifiability" title="Wikipedia:Verifiability">sources</a></b>.<span class="hide-when-compact"> Please help <a href="/wiki/Special:EditPage/Application_performance_management" title="Special:EditPage/Application performance management">improve this section</a> by <a href="/wiki/Help:Referencing_for_beginners" title="Help:Referencing for beginners">adding citations to reliable sources</a>. Unsourced material may be challenged and <a href="/wiki/Wikipedia:Verifiability#Burden_of_evidence" title="Wikipedia:Verifiability">removed</a>.</span> <span class="date-container"><i>(<span class="date">January 2018</span>)</i></span><span class="hide-when-compact"><i> (<small><a href="/wiki/Help:Maintenance_template_removal" title="Help:Maintenance template removal">Learn how and when to remove this message</a></small>)</i></span></div></td></tr></tbody></table> <p>Deep dive component monitoring (DDCM) requires an agent installation and is generally targeted at <a href="/wiki/Middleware" title="Middleware">middleware</a>, focusing on web, application, and messaging servers. It should provide a real-time view of the <a href="/wiki/J2EE" class="mw-redirect" title="J2EE">J2EE</a> and <a href="/wiki/.NET_Framework" title=".NET Framework">.NET</a> stacks, tying them back to the user-defined business transactions. A robust monitor shows a clear path from code execution (e.g., spring and struts) to the URL rendered, and finally to the user request. Since DDCM is closely related to the second dimension in the APM model, most products in this field also provide application discovery dependency mapping (ADDM) as part of their offering. </p> <div class="mw-heading mw-heading3"><h3 id="Analytics/reporting_(primary)"><span id="Analytics.2Freporting_.28primary.29"></span>Analytics/reporting (primary)</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Application_performance_management&action=edit&section=8" title="Edit section: Analytics/reporting (primary)"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1251242444"><table class="box-More_citations_needed_section plainlinks metadata ambox ambox-content ambox-Refimprove" role="presentation"><tbody><tr><td class="mbox-image"><div class="mbox-image-div"><span typeof="mw:File"><a href="/wiki/File:Question_book-new.svg" class="mw-file-description"><img alt="" src="//upload.wikimedia.org/wikipedia/en/thumb/9/99/Question_book-new.svg/50px-Question_book-new.svg.png" decoding="async" width="50" height="39" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/en/thumb/9/99/Question_book-new.svg/75px-Question_book-new.svg.png 1.5x, //upload.wikimedia.org/wikipedia/en/thumb/9/99/Question_book-new.svg/100px-Question_book-new.svg.png 2x" data-file-width="512" data-file-height="399" /></a></span></div></td><td class="mbox-text"><div class="mbox-text-span">This section <b>needs additional citations for <a href="/wiki/Wikipedia:Verifiability" title="Wikipedia:Verifiability">verification</a></b>.<span class="hide-when-compact"> Please help <a href="/wiki/Special:EditPage/Application_performance_management" title="Special:EditPage/Application performance management">improve this article</a> by <a href="/wiki/Help:Referencing_for_beginners" title="Help:Referencing for beginners">adding citations to reliable sources</a> in this section. Unsourced material may be challenged and removed.</span> <span class="date-container"><i>(<span class="date">January 2018</span>)</i></span><span class="hide-when-compact"><i> (<small><a href="/wiki/Help:Maintenance_template_removal" title="Help:Maintenance template removal">Learn how and when to remove this message</a></small>)</i></span></div></td></tr></tbody></table> <p>It is important to arrive at a common set of metrics to collect and report on for each application, then standardize on a common view on how to present the application performance data. Collecting raw data from the other tool sets across the APM model provides flexibility in application reporting. This allows for answering a wide variety of performance questions as they arise, despite the different platforms each application may be running on. Too much information is overwhelming. That is why it is important to keep reports simple or they won't be used.<sup id="cite_ref-22" class="reference"><a href="#cite_note-22"><span class="cite-bracket">[</span>22<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="See_also">See also</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Application_performance_management&action=edit&section=9" title="Edit section: See also"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <ul><li><a href="/wiki/Application_Response_Measurement" title="Application Response Measurement">Application Response Measurement</a></li> <li><a href="/wiki/Application_service_management" title="Application service management">Application service management</a></li> <li><a href="/wiki/Business_transaction_performance" class="mw-redirect" title="Business transaction performance">Business transaction performance</a></li> <li><a href="/wiki/List_of_performance_analysis_tools" title="List of performance analysis tools">List of performance analysis tools</a></li> <li><a href="/wiki/Network_management" title="Network management">Network management</a></li> <li><a href="/wiki/Website_monitoring" title="Website monitoring">Website monitoring</a></li></ul> <div class="mw-heading mw-heading2"><h2 id="References">References</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Application_performance_management&action=edit&section=10" title="Edit section: References"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <style data-mw-deduplicate="TemplateStyles:r1239543626">.mw-parser-output .reflist{margin-bottom:0.5em;list-style-type:decimal}@media screen{.mw-parser-output .reflist{font-size:90%}}.mw-parser-output .reflist .references{font-size:100%;margin-bottom:0;list-style-type:inherit}.mw-parser-output .reflist-columns-2{column-width:30em}.mw-parser-output .reflist-columns-3{column-width:25em}.mw-parser-output .reflist-columns{margin-top:0.3em}.mw-parser-output .reflist-columns ol{margin-top:0}.mw-parser-output .reflist-columns li{page-break-inside:avoid;break-inside:avoid-column}.mw-parser-output .reflist-upper-alpha{list-style-type:upper-alpha}.mw-parser-output .reflist-upper-roman{list-style-type:upper-roman}.mw-parser-output .reflist-lower-alpha{list-style-type:lower-alpha}.mw-parser-output .reflist-lower-greek{list-style-type:lower-greek}.mw-parser-output .reflist-lower-roman{list-style-type:lower-roman}</style><div class="reflist"> <div class="mw-references-wrap mw-references-columns"><ol class="references"> <li id="cite_note-1"><span class="mw-cite-backlink"><b><a href="#cite_ref-1">^</a></b></span> <span class="reference-text"><style data-mw-deduplicate="TemplateStyles:r1238218222">.mw-parser-output cite.citation{font-style:inherit;word-wrap:break-word}.mw-parser-output .citation q{quotes:"\"""\"""'""'"}.mw-parser-output .citation:target{background-color:rgba(0,127,255,0.133)}.mw-parser-output .id-lock-free.id-lock-free a{background:url("//upload.wikimedia.org/wikipedia/commons/6/65/Lock-green.svg")right 0.1em center/9px no-repeat}.mw-parser-output .id-lock-limited.id-lock-limited a,.mw-parser-output .id-lock-registration.id-lock-registration a{background:url("//upload.wikimedia.org/wikipedia/commons/d/d6/Lock-gray-alt-2.svg")right 0.1em center/9px no-repeat}.mw-parser-output .id-lock-subscription.id-lock-subscription a{background:url("//upload.wikimedia.org/wikipedia/commons/a/aa/Lock-red-alt-2.svg")right 0.1em center/9px no-repeat}.mw-parser-output .cs1-ws-icon a{background:url("//upload.wikimedia.org/wikipedia/commons/4/4c/Wikisource-logo.svg")right 0.1em center/12px no-repeat}body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-free a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-limited a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-registration a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-subscription a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .cs1-ws-icon a{background-size:contain;padding:0 1em 0 0}.mw-parser-output .cs1-code{color:inherit;background:inherit;border:none;padding:inherit}.mw-parser-output .cs1-hidden-error{display:none;color:var(--color-error,#d33)}.mw-parser-output .cs1-visible-error{color:var(--color-error,#d33)}.mw-parser-output .cs1-maint{display:none;color:#085;margin-left:0.3em}.mw-parser-output .cs1-kern-left{padding-left:0.2em}.mw-parser-output .cs1-kern-right{padding-right:0.2em}.mw-parser-output .citation .mw-selflink{font-weight:inherit}@media screen{.mw-parser-output .cs1-format{font-size:95%}html.skin-theme-clientpref-night .mw-parser-output .cs1-maint{color:#18911f}}@media screen and (prefers-color-scheme:dark){html.skin-theme-clientpref-os .mw-parser-output .cs1-maint{color:#18911f}}</style><cite id="CITEREFDragich2012" class="citation web cs1">Dragich, Larry (4 April 2012). <a rel="nofollow" class="external text" href="http://apmdigest.com/the-anatomy-of-apm-4-foundational-elements-to-a-successful-strategy">"The Anatomy of APM – 4 Foundational Elements to a Successful Strategy"</a>. APM Digest.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=unknown&rft.btitle=The+Anatomy+of+APM+%E2%80%93+4+Foundational+Elements+to+a+Successful+Strategy&rft.pub=APM+Digest&rft.date=2012-04-04&rft.aulast=Dragich&rft.aufirst=Larry&rft_id=http%3A%2F%2Fapmdigest.com%2Fthe-anatomy-of-apm-4-foundational-elements-to-a-successful-strategy&rfr_id=info%3Asid%2Fen.wikipedia.org%3AApplication+performance+management" class="Z3988"></span></span> </li> <li id="cite_note-2"><span class="mw-cite-backlink"><b><a href="#cite_ref-2">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFDubie2006" class="citation web cs1">Dubie, Denise (2006-11-11). <a rel="nofollow" class="external text" href="http://www.networkworld.com/buzz/2006/111306-application-performance-management.html">"Performance management from the client's point of view"</a>. NetworkWorld<span class="reference-accessdate">. Retrieved <span class="nowrap">22 March</span> 2013</span>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=unknown&rft.btitle=Performance+management+from+the+client%27s+point+of+view&rft.pub=NetworkWorld&rft.date=2006-11-11&rft.aulast=Dubie&rft.aufirst=Denise&rft_id=http%3A%2F%2Fwww.networkworld.com%2Fbuzz%2F2006%2F111306-application-performance-management.html&rfr_id=info%3Asid%2Fen.wikipedia.org%3AApplication+performance+management" class="Z3988"></span></span> </li> <li id="cite_note-3"><span class="mw-cite-backlink"><b><a href="#cite_ref-3">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFDragich2012" class="citation web cs1">Dragich, Larry (11 May 2012). <a rel="nofollow" class="external text" href="http://www.apmdigest.com/apm-and-mom-symbiotic-solution-sets">"APM and MoM - Symbiotic Solution Sets"</a>. APM Digest.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=unknown&rft.btitle=APM+and+MoM+-+Symbiotic+Solution+Sets&rft.pub=APM+Digest&rft.date=2012-05-11&rft.aulast=Dragich&rft.aufirst=Larry&rft_id=http%3A%2F%2Fwww.apmdigest.com%2Fapm-and-mom-symbiotic-solution-sets&rfr_id=info%3Asid%2Fen.wikipedia.org%3AApplication+performance+management" class="Z3988"></span></span> </li> <li id="cite_note-4"><span class="mw-cite-backlink"><b><a href="#cite_ref-4">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://web.archive.org/web/20131214140935/http://nexus.realtimepublishers.com/content/?tip=what-you-should-know-about-application-performance-management-part-1">"What You Should Know About APM – Part 1"</a>. Realtime NEXUS. 2013. 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Business Wire. 19 May 2011.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=unknown&rft.btitle=Research+and+Markets%3A+Radar+for+Application+Discovery+and+Dependency+Mapping+%28ADDM%29&rft.pub=Business+Wire&rft.date=2011-05-19&rft_id=http%3A%2F%2Fwww.businesswire.com%2Fnews%2Fhome%2F20110519005682%2Fen%2FResearch-Markets-Radar-Application-Discovery-Dependency-Mapping&rfr_id=info%3Asid%2Fen.wikipedia.org%3AApplication+performance+management" class="Z3988"></span></span> </li> <li id="cite_note-22"><span class="mw-cite-backlink"><b><a href="#cite_ref-22">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.forbes.com/sites/mckinsey/2012/12/03/big-data-advanced-analytics-success-stories-from-the-front-lines/">"Big Data and Advanced Analytics: Success Stories From the Front Lines"</a>. <i>Forbes</i>. 3 December 2012.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=Forbes&rft.atitle=Big+Data+and+Advanced+Analytics%3A+Success+Stories+From+the+Front+Lines&rft.date=2012-12-03&rft_id=https%3A%2F%2Fwww.forbes.com%2Fsites%2Fmckinsey%2F2012%2F12%2F03%2Fbig-data-advanced-analytics-success-stories-from-the-front-lines%2F&rfr_id=info%3Asid%2Fen.wikipedia.org%3AApplication+performance+management" class="Z3988"></span></span> </li> </ol></div></div>    </div><noscript><img src="https://login.wikimedia.org/wiki/Special:CentralAutoLogin/start?type=1x1" alt="" width="1" height="1" style="border: none; position: absolute;"></noscript> <div class="printfooter" data-nosnippet="">Retrieved from "<a dir="ltr" href="https://en.wikipedia.org/w/index.php?title=Application_performance_management&oldid=1258734103">https://en.wikipedia.org/w/index.php?title=Application_performance_management&oldid=1258734103</a>"</div></div> <div id="catlinks" class="catlinks" data-mw="interface"><div id="mw-normal-catlinks" class="mw-normal-catlinks"><a href="/wiki/Help:Category" title="Help:Category">Categories</a>: <ul><li><a href="/wiki/Category:System_administration" title="Category:System administration">System administration</a></li><li><a href="/wiki/Category:Software_performance_management" title="Category:Software performance management">Software performance management</a></li></ul></div><div id="mw-hidden-catlinks" class="mw-hidden-catlinks mw-hidden-cats-hidden">Hidden categories: <ul><li><a href="/wiki/Category:Articles_with_short_description" title="Category:Articles with short description">Articles with short description</a></li><li><a href="/wiki/Category:Short_description_matches_Wikidata" title="Category:Short description matches Wikidata">Short description matches Wikidata</a></li><li><a href="/wiki/Category:All_articles_with_specifically_marked_weasel-worded_phrases" title="Category:All articles with specifically marked weasel-worded phrases">All articles with specifically marked weasel-worded phrases</a></li><li><a href="/wiki/Category:Articles_with_specifically_marked_weasel-worded_phrases_from_January_2016" title="Category:Articles with specifically marked weasel-worded phrases from January 2016">Articles with specifically marked weasel-worded phrases from January 2016</a></li><li><a href="/wiki/Category:Wikipedia_articles_needing_clarification_from_January_2016" title="Category:Wikipedia articles needing clarification from January 2016">Wikipedia articles needing clarification from January 2016</a></li><li><a href="/wiki/Category:Articles_needing_additional_references_from_January_2018" title="Category:Articles needing additional references from January 2018">Articles needing additional references from January 2018</a></li><li><a href="/wiki/Category:All_articles_needing_additional_references" title="Category:All articles needing additional references">All articles needing additional references</a></li></ul></div></div> </div> </main> </div> <div class="mw-footer-container"> <footer id="footer" class="mw-footer" > <ul id="footer-info"> <li id="footer-info-lastmod"> This page was last edited on 21 November 2024, at 09:06<span class="anonymous-show"> (UTC)</span>.</li> <li id="footer-info-copyright">Text is available under the <a href="/wiki/Wikipedia:Text_of_the_Creative_Commons_Attribution-ShareAlike_4.0_International_License" title="Wikipedia:Text of the Creative Commons Attribution-ShareAlike 4.0 International License">Creative Commons Attribution-ShareAlike 4.0 License</a>; additional terms may apply. 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