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CXN Live: Future CX & Contact Center Trends & Technology APAC

CXN Live: Future CX & Contact Center Trends & Technology APAC

About

CXN Live: Future CX & Contact Center Trends & Technology APAC is a conference dedicated to best practice strategies for enhancing customer satisfaction, employee experience and minimizing customer effort. CXN Live: Future CX & Contact Center Trends & Technology APAC covers topics such as: Aligning your customer journey with evidence-based services and personalised values, Transform your customer experience for agile operations, From "cost to growth" customer service centres, Personalise services across customer segments, Workforce autonomy: the next normal in empowering your employees, Using AI to achieve 100% agent evaluation CXN Live: Future CX & Contact Center Trends & Technology APAC brings together senior attendees involved or interested in: Contact Centre Operations, Contact Centre, Customer Satisfaction

Profile Details
Full Name
CXN Live: Future CX & Contact Center Trends & Technology APAC
Start Date
2021-11-02
End Date
2021-11-03
Place Name
IQPC
Street
City
Region
Country
Address
Organization
IQPC
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Speakers or Exhibitors
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Website

CXN Live: Future CX & Contact Center Trends & Technology APAC is a conference dedicated to best practice strategies for enhancing customer satisfaction, employee experience and minimizing customer effort.

CXN Live: Future CX & Contact Center Trends & Technology APAC covers topics such as:

  • Aligning your customer journey with evidence-based services and personalised values
  • Transform your customer experience for agile operations
  • From "cost to growth" customer service centres
  • Personalise services across customer segments
  • Workforce autonomy: the next normal in empowering your employees
  • Using AI to achieve 100% agent evaluation

CXN Live: Future CX & Contact Center Trends & Technology APAC brings together senior attendees involved or interested in:

  • Contact Centre Operations
  • Contact Centre
  • Customer Satisfaction
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