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Newsroom - Media Guidelines | Phoenix Children's Hospital
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class="block block-system block-system-breadcrumb-block"> <div class="breadcrumb-container"> <nav aria-label="breadcrumb"> <ol class="breadcrumb-list"> <li class="breadcrumb-list-item item--url "> <a class="breadcrumb-list-link" href="/">Home</a> </li> <li class="breadcrumb-list-item item--url last"> <a class="breadcrumb-list-link" href="/about-us">About Us</a> </li> </ol> </nav> </div> </div> <h1 class="clearfix text-formatted field field--type-text field--label-hidden field__item"> Newsroom - Media Guidelines </h1> </div> <div class="hero--media"> <div class="hero--box"> <!-- placing a rounded box from the design behind the media image --></div> </div> </div> </div> <div class="accordion container" id="accordion-explore-section---menu-explore"> </div> </div> </div> </div> <main role="main" class="main-container"> <a id="main-content" tabindex="-1"></a> <div class="layout-content"> <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div><div id="block-phoenix-default-mainpagecontent" class="block block-system block-system-main-block"> <article about="/about-us/newsroom-media-guidelines" class="node node--type-zen-node-tier node--view-mode-full"> <div class="node__content"> <div class="animate section container-fluid layout"><div ><div class="block block-layout-builder block-field-blocknodezen-node-tierbody"><div class="page--body clearfix text-formatted field field--type-text-with-summary field--label-hidden field__item"><p>Phoenix Children’s has established the following guidelines for arranging interviews, filming or photo opportunities. These guidelines apply to in-person interviews on any Phoenix Children’s campus, as well as virtual interviews with physicians, nurses, staff and/or patient families.</p><h3 class="text-align-center">Contact</h3><p>The Communications Department is available to assist the media 24 hours a day, seven days a week. Members of the news media wishing to contact or interview a Phoenix Children’s physician, nurse, staff member or patient family should email <span class="spamspan"><span class="u">mediarelations</span> [at] <span class="d">phoenixchildrens.com</span><span class="t"> (mediarelations[at]phoenixchildrens[dot]com)</span></span> or call <br><a href="tel:480-798-5951">480-798-5951</a> to reach the on-call Communications representative.</p><h3 class="text-align-center">Interview Requests</h3><p>Out of respect for patients and families, and by law, privacy is of utmost concern. Media presence at Phoenix Children's – whether in-person on any of our campuses, or virtually – must be authorized and coordinated by either the Communications Department or the Phoenix Children’s Foundation. This includes requests for interviews with physicians, nurses, staff and patient families.</p><p>A representative from the Communications Department or Foundation must accompany all reporters, film crews and photographers on any Phoenix Children’s campus. Journalists are asked to refrain from filming individuals in the background of footage who have not consented to be filmed; this applies to indoor and outdoor filming.</p><p>Interviewing patient families while they are on a Phoenix Children’s campus must be facilitated by a Communications or Foundation representative.</p><h3 class="text-align-center">Visiting Phoenix Children’s Facilities</h3><p>Advanced requests for interviews are necessary so the Communications Department or Foundation can ensure proper consent is obtained, arrange a location for media interviews or filming, notify the patient care areas involved and otherwise coordinate the involvement of the appropriate patients, families and Phoenix Children’s staff.</p><h3 class="text-align-center">Institutional References</h3><p>Reporters are asked to identify Phoenix Children’s staff by their health system title in stories related to the staff member's work or role at the health system. Reporters are asked to use the complete name of the institution, Phoenix Children’s. A Communications or Foundation representative can verify the correct title for clinicians and staff members.</p><h3 class="text-align-center">Prohibited Behaviors/Tactics/Actions</h3><p>Bedside support of a family member or legally authorized representative can be a crucial part of a patient’s healing journey. Members of the media are prohibited from initiating an ask to a patient’s guardian to leave the bedside and participate in an interview on or off campus.</p><p>Filming from a public space near a Phoenix Children’s campus with a Phoenix Children’s location as a backdrop is permitted. We kindly ask that media refrain from using Phoenix Children’s as a backdrop for stories in which the health system is not an active participant. Please note, Phoenix Children’s parking garages and parking lots are not public spaces.</p><p>Members of the media are not permitted on any Phoenix Children’s campus without authorization and an escort from Communications or Foundation.</p><h3 class="text-align-center">Safety Guidelines</h3><p>The health and safety of our patient families, clinicians and staff is essential. Any members of the media who have a fever and/or cold or flu-like symptoms will be asked to reschedule their interview or conduct interviews virtually. Additional safety protocols may be required, especially in times of community transmission of viral illnesses.</p><h3 class="text-align-center">Resources</h3><p>Resources are available to media looking for assets to use in stories, including our logo, b-roll and leadership bios. <a href="https://www.phoenixchildrens.org/blog">The Bright Futures blog</a> has additional resources, figures and stories.</p><p>We also have a variety of fact sheets that provide information on key areas within our health system:</p><ul><li><a class="file file--mime-application-pdf file--application-pdf" href="/sites/default/files/2024-08/phoenix-childrens-fast-facts.pdf" target="_blank" data-entity-type="media" data-entity-uuid="29003672-498e-4999-86c4-5f98debb0401" data-entity-substitution="media" title="Phoenix Children's Fast Facts">Phoenix Children's Fast Facts</a></li><li><a class="file file--mime-application-pdf file--application-pdf" href="/sites/default/files/2024-09/phoenix-childrens-growth-fact-sheet_2024.pdf" target="_blank" data-entity-type="media" data-entity-uuid="5d0c218d-ea96-4902-ac02-a9d88e626af6" data-entity-substitution="media" title="Newsroom - Media Guidelines - Phoenix Children's Growth pdf">Phoenix Children's Growth</a></li><li><a class="file file--mime-application-pdf file--application-pdf" href="/sites/default/files/2024-09/phoenix-childrens-hospital-arrowhead-campus-fact-sheet_2024.pdf" target="_blank" data-entity-type="media" data-entity-uuid="843fdeb1-115e-4a83-ac80-bfa93cf41fbf" data-entity-substitution="media" title="Newsroom - Media Guidelines - Phoenix Children's Hospital — Arrowhead Campus pdf">Phoenix Children's Hospital — Arrowhead Campus</a></li><li><a href="/sites/default/files/2024-06/phoenix-childrens-avondale-campus-fact-sheet-february-2024.pdf" target="_blank" data-entity-type="media" data-entity-uuid="0c4aac01-d4de-4cf7-bcff-c0076d59f4f9" data-entity-substitution="media" title="Newsroom - Media Guidelines - Phoenix Children's — Avondale Campus pdf">Phoenix Children's — Avondale Campus</a></li><li><a class="file file--mime-application-pdf file--application-pdf" href="/sites/default/files/2024-09/barrow-neurological-institute-at-phoenix-childrens-fact-sheet_2024.pdf" target="_blank" data-entity-type="media" data-entity-uuid="776f3d30-4bc7-40b0-a601-3d4ef167be85" data-entity-substitution="media" title="Newsroom - Media Guidelines - Barrow Neurological Institute at Phoenix Children's BNI pdf">Barrow Neurological Institute at Phoenix Children's</a></li><li><a class="file file--mime-application-pdf file--application-pdf" href="/sites/default/files/2024-10/phoenix-childrens-center-for-cancer-and-blood-disorders-fact-sheet_2024.pdf" target="_blank" data-entity-type="media" data-entity-uuid="ab2f899a-89b6-4caa-94a3-0534dedbbb63" data-entity-substitution="media" title="Newsroom - Media Guidelines - Center for Cancer and Blood Disorders CCBD pdf">Center for Cancer and Blood Disorders</a></li><li><a class="file file--mime-application-pdf file--application-pdf" href="/sites/default/files/2024-09/phoenix-childrens-center-for-cleft-and-craniofacial-care-fact-sheet_2024.pdf" target="_blank" data-entity-type="media" data-entity-uuid="31e72f57-05bf-49c2-aac5-510c53342b13" data-entity-substitution="media" title="Newsroom - Media Guidelines - Center for Cleft and Craniofacial Care pdf">Center for Cleft and Craniofacial Care</a></li><li><a class="file file--mime-application-pdf file--application-pdf" href="/sites/default/files/2024-09/phoenix-childrens-center-for-fetal-and-neonatal-care-fact-sheet_2024.pdf" target="_blank" data-entity-type="media" data-entity-uuid="72a22093-6a9f-4a9d-be62-0393b41820fc" data-entity-substitution="media" title="Newsroom - Media Guidelines - Center for Fetal and Neonatal Care pdf">Center for Fetal and Neonatal Care</a></li><li><a class="file file--mime-application-pdf file--application-pdf" href="/sites/default/files/2024-06/center-for-heart-care_fact-sheet_2023.pdf" target="_blank" title="Center for Heart Care Fact Sheet" data-entity-type="media" data-entity-uuid="581e14b5-e3c3-4fce-a9d4-dbcd83b3f9d7" data-entity-substitution="media">Center for Heart Care</a></li><li><a class="file file--mime-application-pdf file--application-pdf" href="/sites/default/files/2024-09/phoenix-childrens-center-for-spine-care-fact-sheet_2024.pdf" target="_blank" data-entity-type="media" data-entity-uuid="66aec93f-c45f-4b0d-8395-14819d450b3f" data-entity-substitution="media" title="Newsroom - Media Guidelines - Center for Spine Care pdf">Center for Spine Care</a></li><li><a class="file file--mime-application-pdf file--application-pdf" href="/sites/default/files/2024-09/phoenix-childrens-ortho-sports-medicine-fact-sheet_2024.pdf" target="_blank" data-entity-type="media" data-entity-uuid="cfc12e08-bef6-481d-85a8-112b67ed5799" data-entity-substitution="media" title="Newsroom - Media Guidelines - Herbert J. Louis Center for Orthopedics and Sports Medicine pdf">Herbert J. 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