Continuous Improvement | Innovation

<!DOCTYPE HTML> <html lang="en"> <head>  <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <meta charset="utf-8"/> <meta name="keywords" content="International"/> <meta name="description" content="Our innovation teams include Continuous Improvement experts, who make sure every part of our process is as efficient as possible."/> <meta name="viewport" content="width=device-width, initial-scale=1"/> <meta name="robots" content="noarchive"/> <meta name="twitter:card" content="summary_large_image"/> <meta property="og:title" content="Continuous Improvement"/> <meta name="twitter:title" content="Continuous Improvement"/> <meta property="og:description" content="Our innovation teams include Continuous Improvement experts, who make sure every part of our process is as efficient as possible."/> <meta name="twitter:description" content="Our innovation teams include Continuous Improvement experts, who make sure every part of our process is as efficient as possible."/> <meta property="og:url" content="https://www.cliffordchance.com/content/cliffordchance/innovation-hub/innovation/capabilities/continuous-improvement.html"/> <meta property="og:image" content="https://www.cliffordchance.com/content/dam/cliffordchance/innovation/innovationsocialmedia/Continuous_Improvement_capability_image_1200x627.jpg"/> <meta name="twitter:image" content="https://www.cliffordchance.com/content/dam/cliffordchance/innovation/innovationsocialmedia/Continuous_Improvement_capability_image_1200x627.jpg"/> <meta property="og:site_name" content="Clifford Chance"/> <meta name="twitter:site" content="@Clifford_Chance"/> <link rel="canonical" href="/innovation-hub/innovation/capabilities/continuous-improvement.html"/>  <title>Continuous Improvement | Innovation | Clifford Chance</title> <link href="/etc/designs/cc2014/css/desktop.css" rel="stylesheet" type="text/css" media="screen, print"/> <link href="/etc/designs/cc/css/style.css" rel="stylesheet" media="screen, print"/> <link href="/etc/designs/cc/css/style.css" rel="stylesheet" media="print"/> <link href="/etc/designs/cc/css/print.css" rel="stylesheet" type="text/css" media="print"/> <link href="/etc/designs/cc/css/cc-cc.css" rel="stylesheet" type="text/css" media="screen"/> <link href="/etc/designs/cc/css/cp-home.css" rel="stylesheet" type="text/css" media="screen"/> <link href="/etc/designs/cc/css/cp-prefs.css" rel="stylesheet" type="text/css" media="screen"/> <link href="/etc/designs/cc/css/cbg.css" rel="stylesheet" type="text/css" media="screen"/> <link rel="apple-touch-icon" href="https://www.cliffordchance.com/content/dam/cliffordchance/icons/ccappletouch.png"/> <link rel="shortcut icon" href="https://www.cliffordchance.com/content/dam/cliffordchance/icons/ccfavicon.png"/> <script type="text/javascript" src="/etc/designs/cc/jquery/jquery191.js"></script> <script type="text/javascript" src="/etc/designs/cc/jquery/jqueryui.js"></script> <script type="text/javascript" src="/etc/designs/cc/jquery/jqueryuitouchpunch.js"></script> <script type="text/javascript" src="/etc/designs/cc/jquery/jquerycookies.js"></script> <script type="text/javascript" src="/etc/designs/cc/jquery/jquerycolor.js"></script> <script type="text/javascript" src="/etc/designs/cc/jquery/jquery-mobile.js"></script> <script type="text/javascript" src="/etc/designs/cc/jquery/respond.js"></script> <script type="text/javascript" src="/etc/designs/cc/jquery/hoverintent.js"></script> <script type="text/javascript" src="/etc/designs/cc/jquery/nav.js"></script> <script type="text/javascript" src="/etc/designs/cc/jquery/article.js"></script> <script type="text/javascript" src="/etc/designs/cc/jquery/analyticsdata.js"></script>  <script type="text/javascript" src="/etc/designs/cc/jquery/cp-home.js"></script> <script type="text/javascript" src="/etc/designs/cc/jquery/cp-prefs.js"></script> <script type="text/javascript" src="/etc/designs/cc/jquery/cp-okta.js"></script> <script type="text/javascript" src="/etc/designs/cc/jquery/cbg.js"></script> <script src="/etc/designs/cc2014/jquery/article.js"></script> <script type="text/javascript" src="/etc/designs/cc2014/jquery/people.js"></script> <script type="text/javascript" src="/etc/designs/cc2014/jquery/findpeople.js"></script> <script type="text/javascript" src="https://ok1static.oktacdn.com/assets/js/sdk/okta-signin-widget/2.14.0/js/okta-sign-in.min.js"></script>    <script type="text/javascript"> var digitalData; digitalData = { "page": { "pageName": "CC_Continuous-Improvement", "pageURL": "https://www.cliffordchance.com/content/cliffordchance/innovation-hub/innovation/capabilities/continuous-improvement.html", "sitesection1": "innovation-hub", "sitesection2": "innovation", "sitesection3": "capabilities", "sitesection4": "continuous-improvement" }, "site": { "language": "en", "server": "www.cliffordchance.com" } } function linkClick(p1) { digitalData.eventData = { linkDataId : p1, userId : cc_cpuser_userid, authStatus : cc_cpuser_authstatus } _satellite.track('linkClick', digitalData.eventData); } function videoView(p1, p2, p3, p4) { digitalData.videoData = { videoId: p1, videoName : p2, playerName : p3, milestone : p4, userId : cc_cpuser_userid, authStatus : cc_cpuser_authstatus } _satellite.track('videoView', digitalData.videoData); } function searchClick(p1, p2, p3) { digitalData.searchData = { searchTerm : p1, searchCategory : p2, searchStatus : p3, // For zero search results, set the variable to "Unsuccessful" and for 1 or more than one result, set the variable to âSuccessfulâ userId : cc_cpuser_userid, authStatus : cc_cpuser_authstatus } _satellite.track('searchClick', digitalData.searchData); } // The Okta-related functions have to be called from cp.js otherwise there would be multiple on click events assigned to a single button function loginInitiate(p1) { digitalData.loginInitData = { linkDataId : p1, loginForm : 'Okta Login Form', userId : cc_cpuser_userid, authStatus : cc_cpuser_authstatus } _satellite.track('loginInitiate', digitalData.loginInitData); } function registrationInitiate(p1) { digitalData.regInitData = { linkDataId : p1, registrationForm : 'Okta Registration Form', userId : cc_cpuser_userid, authStatus : cc_cpuser_authstatus } _satellite.track('registrationInitiate', digitalData.regInitData); } function registrationStatus() { digitalData.regData = { registrationForm : 'Okta Registration Form', registrationStatus : 'true' } _satellite.track('registrationStatus', digitalData.regData); } function userStatus(p1) { digitalData.userData = { // Variables defined and initialised in cp-home.js // (p1 is calculated by internal external service called from cp-home.js) userId : cc_cpuser_userid, authStatus : cc_cpuser_authstatus, organizationId: cc_cpuser_organizationid, userType: p1 } _satellite.track('userStatus', digitalData.userData); } </script>  <script type="text/javascript"> var bYTHit25 = false; var bYTHit50 = false; var bYTHit75 = false; var bYTHit99 = false; // Declare global interval for automatic state checking var ccYTAnalyticsInterval; var tag = document.createElement('script'); tag.id = 'yt-iframe-api'; tag.src = '/etc/designs/cc/jquery/youtube.js'; var firstScriptTag = document.getElementsByTagName('script')[0]; firstScriptTag.parentNode.insertBefore(tag, firstScriptTag); var players = []; function onYouTubeIframeAPIReady() { $('.cc-yt-player').each( function(i) { players[0] = new YT.Player($(this).attr('id'), { events: { 'onStateChange': onPlayerStateChange } }); }); } function onPlayerStateChange(event) { if (event.data == 1) { videoView(event.target.getVideoData()['video_id'], event.target.getVideoData().title, 'YouTube', 'Video Started'); bYTHit25 = false; bYTHit50 = false; bYTHit75 = false; bYTHit99 = false; ccYTAnalyticsInterval = setInterval(function() { var nPercentPlayed = parseInt(event.target.getCurrentTime() / event.target.getDuration() * 100); if (nPercentPlayed == 25 && !bYTHit25) { videoView(event.target.getVideoData()['video_id'], event.target.getVideoData().title, 'YouTube', 'Video Complete 25%'); bYTHit25 = true; } if (nPercentPlayed == 50 && !bYTHit50) { videoView(event.target.getVideoData()['video_id'], event.target.getVideoData().title, 'YouTube', 'Video Complete 50%'); bYTHit50 = true; } if (nPercentPlayed == 75 && !bYTHit75) { videoView(event.target.getVideoData()['video_id'], event.target.getVideoData().title, 'YouTube', 'Video Complete 75%'); bYTHit75 = true; } if (nPercentPlayed == 99 && !bYTHit99) { videoView(event.target.getVideoData()['video_id'], event.target.getVideoData().title, 'YouTube', 'Video Complete 100%'); bYTHit99 = true; clearInterval(ccYTAnalyticsInterval); event.target.seekTo(0); event.target.pauseVideo(); } }, 250); } else if (event.data == 2 || event.data == 0) { clearInterval(ccYTAnalyticsInterval); } } </script>  <script src="/etc/designs/cc/jquery/vimeo.js"></script> <script type="text/javascript"> $(document).ready(function() { var bVimeoHit25 = false; var bVimeoHit50 = false; var bVimeoHit75 = false; $('iframe.cc-vimeo-player').each( function() { var vimeoPlayer = new Vimeo.Player($(this)); vimeoPlayer.on('play', function(data) { bVimeoHit25 = false; bVimeoHit50 = false; bVimeoHit75 = false; vimeoPlayer.getVideoTitle().then(function(title) { vimeoPlayer.getVideoId().then(function(id) { videoView(id, title, 'Vimeo', 'Video Started'); }); }); }); vimeoPlayer.on('ended', function(data) { vimeoPlayer.getVideoTitle().then(function(title) { vimeoPlayer.getVideoId().then(function(id) { videoView(id, title, 'Vimeo', 'Video Complete 100%'); }); }); }); vimeoPlayer.on('timeupdate', function(data) { vimeoPlayer.getDuration().then(function(duration) { vimeoPlayer.getVideoTitle().then(function(title) { vimeoPlayer.getVideoId().then(function(id) { constructAACallForVimeo(id, title, parseInt(data.seconds / duration * 100)); }); }); }); }); }); function constructAACallForVimeo(sID, sTitle, nPercentPlayed) { if (nPercentPlayed == 25 && !bVimeoHit25) { videoView(sID, sTitle, 'Vimeo', 'Video Complete 25%'); bVimeoHit25 = true; } else if (nPercentPlayed == 50 && !bVimeoHit50) { videoView(sID, sTitle, 'Vimeo', 'Video Complete 50%'); bVimeoHit50 = true; } else if (nPercentPlayed == 75 && !bVimeoHit75) { videoView(sID, sTitle, 'Vimeo', 'Video Complete 75%'); bVimeoHit75 = true; } } }); </script>  <script type="text/javascript"> function searchClickPrep() { var sSearchTerm = 'None'; var sSearchCategory = 'None'; var sSearchStatus = 'Unsuccessful'; if ($('ul.ul_searchlist li').length > 0) { sSearchStatus = 'Successful'; } searchClick(sSearchTerm, sSearchCategory, sSearchStatus); } </script>   <script type="text/javascript" id="script_analytics"> function c3LoadAnalytics() { (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','https://www.google-analytics.com/analytics.js','ga'); ga('create', 'UA-34080896-1', 'auto'); ga('send', 'pageview'); ga('set', 'anonymizeIp', true) } </script>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-5XF9ZL');</script>    <script src="//assets.adobedtm.com/launch-EN944974f5a3944dd58c5d9b6cc3d4f023.min.js"></script>   <script async src="https://siteimproveanalytics.com/js/siteanalyze_10168.js"></script>    <script> var locationUrl= window.location.href; if(locationUrl.endsWith("home.html")){ var schemaSite = { "@context": "https://schema.org/", "@type": "WebSite", "name": "cliffordchance", "url": "https://www.cliffordchance.com/home.html", "potentialAction": { "@type": "SearchAction", "target": "https://www.cliffordchance.com/search.html?contenttype=All&query={search_term_string}&_charset_=UTF-8", "query-input": "required name=search_term_string" } } var scriptSite = document.createElement('script'); scriptSite.type = "application/ld+json"; scriptSite.text = JSON.stringify(schemaSite); document.querySelector('head').appendChild(scriptSite); } else{ let text = document.location.href; let result = text.substring(text.indexOf('.com')+5,text.indexOf('.html')); console.log(result); const nameArr = result.split("/").reverse(); console.log(nameArr); var indices = []; for(var i=0; i<result.length;i++) { if (result[i] === "/") indices.push(i); } var revIndices=indices.reverse(); var itemArr=[]; itemArr.push(text); for(var i=0; i<indices.length;i++) { itemArr.push(document.location.protocol +"//"+document.location.host+"/"+result.substring(0,revIndices[i])+'.html'); } console.log(itemArr); var bschema = { "@context": "https://schema.org/", "@type": "BreadcrumbList", "itemListElement": [] } for(var i=0; i<nameArr.length; i++) { bschema.itemListElement.push({"@type":"ListItem","position":i, "name":nameArr[i], "item": itemArr[i]}); } var bscript = document.createElement('script'); bscript.type = "application/ld+json"; bscript.text = JSON.stringify(bschema); document.querySelector('head').appendChild(bscript); } </script>  </head> <body>  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-5XF9ZL" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <header class="" id="header_main"> <div class="page_container"> <div id="div_fixed_header"> <form action="/search.html" method="GET" class="form_search"> <label for="headersearchformQuery" style="display:none;">Search Keywords</label> <input id="headersearchformQuery" class="searchHeaderBox" type="text" value="Type to search" name="query" placeholder="Type to search" /> <input type="hidden" name="_charset_" value="UTF-8" /> <input type="submit" name="con_Submit" id="con_Submit" value="Search" /> </form> <a onfocus="_gaq.push(['_trackEvent', 'ACCESSIBILITY', 'Keyboard User', 'Header link used to access main content']);" id="a_skip" href="#startcontent">Skip to main content</a> <h1>  <a href="https://www.cliffordchance.com"> <img class="header_logo" src="/content/dam/cliffordchance/logos/cc_logo_main.png" width="246" height="55" alt="Clifford Chance"/> Clifford Chance </a> </h1> <img id="img_logo_print" class="for_print" src="/etc/designs/cc2014/images/header_logo@2x.png" width="246" height="55" alt="Clifford Chance"/> <nav class="nav_primary"> <ul class=" nav_primary_ul_level_1"> <li id="nav_primary_li_0"> <a href="/client-portal.html" class=""> Client Portal <span class="mobile"> </span> </a>  <ul class="nav_primary_ul_level_2"> <li class="li_intro"> All your tailored resources in one place <div class="div_dropdown_tkosp_toolkits_list"> <p>Visit our resource centre giving you access to our toolkits, publications, alerters and crossborder guides all in one place</p> <ul class="ul_tkosp_toolkits_list"> <li style="background-image: url(/content/dam/cliffordchance/client-portal/images/Premium-services-thumbnail1.jpg)"><a id="Client_Portal_" href="https://www.cliffordchance.com/client-portal.html"><strong>Client Portal</strong><br></a></li> <li style="background-image: url(/content/dam/cliffordchance/client-portal/images/lighthouse.jpg)"><a id="Toolkit_" href="https://financialmarketstoolkit.cliffordchance.com"><strong>Financial Markets</strong><br>Toolkit</a></li> <li style="background-image: url(/content/dam/cliffordchance/client-portal/images/tt-background-toolkit.png)"><a id="Insights_" href="https://www.cliffordchance.com/insights/resources/hubs-and-toolkits/talking-tech/en/home.html"><strong>Talking Tech</strong><br>Insights</a></li> <li style="background-image: url(/content/dam/cliffordchance/client-portal/images/blogs-toolkit-bar.jpg)"><a id="Blogs_" href="https://www.cliffordchance.com/insights/resources/blogs.html"><strong>Blogs</strong><br></a></li> </ul> </div> </li> <a class="nav0" href="/client-portal.html"> Visit this section </a> <li style="order:3" class=" li_show_children li_show_children_1" > <a href="/client-portal/events-and-webinars-library.html" class=""> Events and webinars library </a> <ul class="nav_primary_ul_level_3"> <a class="nav1" href="/client-portal/events-and-webinars-library.html"> Visit this section </a> <li class = ""> <a href="/client-portal/events-and-webinars-library/perspectives-series.html" class=""> Perspectives – Legal Developments Series </a> </li> <li class = ""> <a href="/client-portal/events-and-webinars-library/APAC-perspectives-series.html" class=""> APAC Perspectives Series </a> </li> <li class = ""> <a href="/client-portal/events-and-webinars-library/on-demand.html" class=""> Events and webinars on demand </a> </li> </ul> </li> <li style="order:2" class=" li_show_children li_show_children_2" > <a href="/client-portal/cbg.html" class=""> Cross Border Guides </a> <ul class="nav_primary_ul_level_3"> <a class="nav1" href="/client-portal/cbg.html"> Visit this section </a> <li class = ""> <a href="/client-portal/cbg/cbfg.html" class=""> Cross Border Financing Guide </a> </li> <li class = ""> <a href="/client-portal/cbg/debt-restructurings-guide.html" class=""> Debt Restructurings Guide </a> </li> </ul> </li> <li style="order:1" class=" li_show_children li_show_children_3" > <a href="/client-portal/alerters.html" class=""> Alerters </a> <ul class="nav_primary_ul_level_3"> <a class="nav1" href="/client-portal/alerters.html"> Visit this section </a> <li class = ""> <a href="/client-portal/alerters/alerter-finance.html" class=""> Alerter: Finance Industry </a> </li> <li class = ""> <a href="/client-portal/alerters/alerter-energy.html" class=""> Alerter: Energy </a> </li> <li class = ""> <a href="/client-portal/alerters/alerter-c-m.html" class=""> Alerter: Communications & Media </a> </li> </ul> </li> </ul>  </li> <li id="nav_primary_li_1"> <a href="/people_and_places.html" class=""> People & Places <span class="mobile"> </span> </a>  <ul class="nav_primary_ul_level_2"> <li class="li_intro"> <div class="div_dropdown_find_lawyer"> <div class="namestyle">  <form class="form_filter_search_nav" action="/people_and_places/people.html" method="GET"> <label class="query_nav" for="query_nav">Search for our people</label> <input autocomplete="off" class="search_input" type="text" name="query_nav" required id="query_nav" oninvalid="searchFormValidation(this);" oninput="searchFormValidation(this);" pattern="[^!@#%^&*+=$;,.<>?~`\x22\|\[\]\{\}_\\\/]+" data-thistitle="Please Use a Valid Word !!! Splecial Characters are not allowed except apostrophe(') and hyphen(-)" placeholder="Enter name"> <input type="hidden" name="_charset" id="_charset_nav" value="UTF-8"> <input type="hidden" name="isfhp" value="true"> <label style="display: none;" for="submit_search_nav">Submit search</label> <input class="search_submit" type="submit" width="125" height="20" value="Search" name="submit_search_nav" id="submit_search_nav" src="/etc/designs/cc2014/images/search_submit_large.jpg" alt="Search"> </form> </div> </div> </li> <a class="nav0" href="/people_and_places.html"> Visit this section </a> <li style="order:2" class=" li_show_children li_show_children_1" > <a href="/people_and_places/places.html" class=""> Regions </a> <ul class="nav_primary_ul_level_3"> <a class="nav1" href="/people_and_places/places.html"> Visit this section </a> <li class = ""> <a href="/people_and_places/places/africa.html" class=""> Africa </a> </li> <li class = ""> <a href="/people_and_places/places/americas.html" class=""> Americas </a> </li> <li class = ""> <a href="/people_and_places/places/asia_pacific.html" class=""> Asia Pacific </a> </li> <li class = ""> <a href="/people_and_places/places/europe.html" class=""> Europe </a> </li> <li class = ""> <a href="/people_and_places/places/middle_east.html" class=""> Middle East & Türkiye </a> </li> </ul> </li> <li style="order:1" class=" li_show_children li_show_children_2" > <a href="/people_and_places/offices.html" class=""> Offices </a> <ul class="nav_primary_ul_level_3"> <a class="nav1" href="/people_and_places/offices.html"> Visit this section </a> <li class = ""> <a href="/people_and_places/offices/abu_dhabi.html" class=""> Abu Dhabi </a> </li> <li class = ""> <a href="/people_and_places/offices/amsterdam.html" class=""> Amsterdam </a> </li> <li class = ""> <a href="/people_and_places/offices/barcelona.html" class=""> Barcelona </a> </li> <li class = ""> <a href="/people_and_places/offices/beijing.html" class=""> Beijing </a> </li> <li class = ""> <a href="/people_and_places/offices/brussels.html" class=""> Brussels </a> </li> <li class = ""> <a href="/people_and_places/offices/bucharest.html" class=""> Bucharest </a> </li> <li class = ""> <a href="/people_and_places/offices/casablanca.html" class=""> Casablanca </a> </li> <li class = ""> <a href="/people_and_places/offices/dubai.html" class=""> Dubai </a> </li> <li class = ""> <a href="/people_and_places/offices/dusseldorf.html" class=""> Düsseldorf </a> </li> <li class = ""> <a href="/people_and_places/offices/frankfurt.html" class=""> Frankfurt </a> </li> <li class = ""> <a href="/people_and_places/offices/hong_kong.html" class=""> Hong Kong </a> </li> <li class = ""> <a href="/people_and_places/offices/houston.html" class=""> Houston </a> </li> <li class = ""> <a href="/people_and_places/offices/istanbul.html" class=""> Istanbul </a> </li> <li class = ""> <a href="/people_and_places/offices/london.html" class=""> London </a> </li> <li class = ""> <a href="/people_and_places/offices/luxembourg.html" class=""> Luxembourg </a> </li> <li class = ""> <a href="/people_and_places/offices/madrid.html" class=""> Madrid </a> </li> <li class = ""> <a href="/people_and_places/offices/milan.html" class=""> Milan </a> </li> <li class = ""> <a href="/people_and_places/offices/munich.html" class=""> Munich </a> </li> <li class = ""> <a href="/people_and_places/offices/newcastle.html" class=""> Newcastle </a> </li> <li class = ""> <a href="/people_and_places/offices/new_york.html" class=""> New York </a> </li> <li class = ""> <a href="/people_and_places/offices/paris.html" class=""> Paris </a> </li> <li class = ""> <a href="/people_and_places/offices/perth.html" class=""> Perth </a> </li> <li class = ""> <a href="/people_and_places/offices/prague.html" class=""> Prague </a> </li> <li class = ""> <a href="/people_and_places/offices/riyadh.html" class=""> Riyadh </a> </li> <li class = ""> <a href="/people_and_places/offices/rome.html" class=""> Rome </a> </li> <li class = ""> <a href="/people_and_places/offices/sao_paulo.html" class=""> São Paulo </a> </li> <li class = ""> <a href="/people_and_places/offices/shanghai.html" class=""> Shanghai </a> </li> <li class = ""> <a href="/people_and_places/offices/singapore.html" class=""> Singapore </a> </li> <li class = ""> <a href="/people_and_places/offices/sydney.html" class=""> Sydney </a> </li> <li class = ""> <a href="/people_and_places/offices/tokyo.html" class=""> Tokyo </a> </li> <li class = ""> <a href="/people_and_places/offices/warsaw.html" class=""> Warsaw </a> </li> <li class = ""> <a href="/people_and_places/offices/washington.html" class=""> Washington </a> </li> </ul> </li> </ul>  </li> <li id="nav_primary_li_2"> <a href="/expertise.html" class=""> Expertise <span class="mobile"> </span> </a>  <ul class="nav_primary_ul_level_2"> <li class="li_intro"> Advising on the issues that are critical to our clients </li> <a class="nav0" href="/expertise.html"> Visit this section </a> <li style="order:2" class=" li_show_children li_show_children_1" > <a href="/expertise/sectors.html" class=""> Clients & Sectors </a> <ul class="nav_primary_ul_level_3"> <a class="nav1" href="/expertise/sectors.html"> Visit this section </a> <li class = ""> <a href="/expertise/sectors/consumer_goods_and_retail.html" class=""> Consumer Goods & Retail </a> </li> <li class = ""> <a href="/expertise/sectors/energy_and_resources.html" class=""> Energy & Resources </a> </li> <li class = ""> <a href="/expertise/sectors/entertainment-and-sports.html" class=""> Entertainment & Sports </a> </li> <li class = ""> <a href="/expertise/sectors/banks.html" class=""> Financial Services </a> </li> <li class = ""> <a href="/expertise/sectors/healthcare_life_sciences_and_chemicals.html" class=""> Healthcare & Life Sciences </a> </li> <li class = ""> <a href="/expertise/sectors/transport-and-logistics.html" class=""> Industrials, Transport and Mobility </a> </li> <li class = ""> <a href="/expertise/sectors/infrastructure.html" class=""> Infrastructure </a> </li> <li class = ""> <a href="/expertise/sectors/insurance.html" class=""> Insurance </a> </li> <li class = ""> <a href="/expertise/sectors/private_equity.html" class=""> Private Equity </a> </li> <li class = ""> <a href="/expertise/sectors/real_estate.html" class=""> Real Estate </a> </li> <li class = ""> <a href="/expertise/sectors/telecommunications_media_and_technology.html" class=""> Technology, Media & Telecommunications </a> </li> </ul> </li> <li style="order:1" class=" li_show_children li_show_children_2" > <a href="/expertise/services.html" class=""> Services </a> <ul class="nav_primary_ul_level_3"> <a class="nav1" href="/expertise/services.html"> Visit this section </a> <li class = ""> <a href="/expertise/services/antitrust.html" class=""> Antitrust </a> </li> <li class = ""> <a href="/expertise/services/boardroom-risk-and-reputation.html" class=""> Boardroom Risk and Reputation </a> </li> <li class = ""> <a href="/expertise/services/capital-markets.html" class=""> Capital Markets </a> </li> <li class = ""> <a href="/expertise/services/corporate.html" class=""> Corporate </a> </li> <li class = ""> <a href="/expertise/services/energy-transition.html" class=""> Energy Transition </a> </li> <li class = ""> <a href="/expertise/services/finance.html" class=""> Finance </a> </li> <li class = ""> <a href="/expertise/services/funds_investment_management.html" class=""> Funds & Investment Management </a> </li> <li class = ""> <a href="/expertise/services/intellectual-property.html" class=""> Intellectual Property </a> </li> <li class = ""> <a href="/expertise/services/litigation_dispute_resolution.html" class=""> Litigation & Dispute Resolution </a> </li> <li class = ""> <a href="/expertise/services/real-estate.html" class=""> Real Estate </a> </li> <li class = ""> <a href="/expertise/services/esg.html" class=""> Sustainability & ESG </a> </li> <li class = ""> <a href="/expertise/services/tax_pensions_employment_and_employee_benefits.html" class=""> Tax, Pensions, Employment & Incentives </a> </li> <li class = ""> <a href="/expertise/services/tech-group.html" class=""> Tech Group </a> </li> </ul> </li> </ul>  </li> <li id="nav_primary_li_3"> <a href="/insights.html" class=""> Insights <span class="mobile"> </span> </a>  <ul class="nav_primary_ul_level_2"> <li class="li_intro"> Sharing our knowledge and expertise </li> <a class="nav0" href="/insights.html"> Visit this section </a> <li style="order:3" class=" li_show_children li_show_children_1" > <a href="/insights/resources.html" class=""> Resources </a> <ul class="nav_primary_ul_level_3"> <a class="nav1" href="/insights/resources.html"> Visit this section </a> <li class = ""> <a href="/insights/resources/apps.html" class=""> Apps </a> </li> <li class = ""> <a href="/insights/resources/blogs.html" class=""> Blogs </a> </li> <li class = ""> <a href="/insights/resources/briefings.html" class=""> Briefings </a> </li> <li class = ""> <a href="/insights/resources/events.html" class=""> Events </a> </li> <li class = ""> <a href="/insights/resources/hubs-and-toolkits.html" class=""> Hubs and Toolkits </a> </li> <li class = ""> <a href="/insights/resources/podcast-library.html" class=""> Podcasts </a> </li> <li class = ""> <a href="/insights/resources/premium-services.html" class=""> Premium Services </a> </li> </ul> </li> <li style="order:2" class=" li_show_children li_show_children_2" > <a href="/insights/blogs.html" class=""> Blogs </a> <ul class="nav_primary_ul_level_3"> <a class="nav1" href="/insights/blogs.html"> Visit this section </a> <li class = ""> <a href="/insights/blogs/antitrust-fdi-insights.html" class=""> Antitrust/FDI </a> </li> <li class = ""> <a href="/insights/blogs/arbitration-insights.html" class=""> Arbitration Insights </a> </li> <li class = ""> <a href="/insights/blogs/construction-insights.html" class=""> Construction </a> </li> <li class = ""> <a href="/insights/blogs/group-litigation.html" class=""> Group Litigation </a> </li> <li class = ""> <a href="/insights/blogs/innovation-insights.html" class=""> Innovation </a> </li> <li class = ""> <a href="/insights/blogs/insurance-insights.html" class=""> Insurance </a> </li> <li class = ""> <a href="/insights/blogs/regtalk-insights.html" class=""> RegTalk </a> </li> <li class = ""> <a href="/insights/blogs/regulatory-investigations-financial-crime-insights.html" class=""> RIFC </a> </li> <li class = ""> <a href="/insights/blogs/responsible-business-insights.html" class=""> Responsible Business </a> </li> <li class = ""> <a href="/insights/blogs/talking-tech.html" class=""> Talking Tech </a> </li> </ul> </li> <li style="order:1" class=" li_show_children li_show_children_3" > <a href="/insights/thought_leadership.html" class=""> Thought Leadership </a> <ul class="nav_primary_ul_level_3"> <a class="nav1" href="/insights/thought_leadership.html"> Visit this section </a> <li class = ""> <a href="/insights/thought_leadership/across-the-board.html" class=""> Across the Board </a> </li> <li class = ""> <a href="/insights/thought_leadership/ai-and-tech.html" class=""> AI & Tech </a> </li> <li class = ""> <a href="/insights/thought_leadership/cop28.html" class=""> COP29 </a> </li> <li class = ""> <a href="/insights/thought_leadership/energy-transition.html" class=""> Energy Transition </a> </li> <li class = ""> <a href="/insights/thought_leadership/esg.html" class=""> ESG </a> </li> <li class = ""> <a href="/insights/thought_leadership/financial-regulation.html" class=""> FinReg </a> </li> <li class = ""> <a href="/insights/thought_leadership/geopolitical-risk-and-trade.html" class=""> Trade </a> </li> <li class = ""> <a href="/insights/thought_leadership/sanctions.html" class=""> Sanctions </a> </li> <li class = ""> <a href="/insights/thought_leadership/trends.html" class=""> Trends </a> </li> <li class = ""> <a href="/insights/thought_leadership/seminars-training-and-events.html" class=""> Seminars, training and events </a> </li> </ul> </li> </ul>  </li> <li id="nav_primary_li_4"> <a href="/briefings.html" class=""> Briefings </a>   </li> <li id="nav_primary_li_5"> <a href="/innovation-hub/innovation.html" class="selected"> Innovation <span class="mobile"> </span> </a>  <ul class="nav_primary_ul_level_2"> <li class="li_intro"> Innovation is action </li> <a class="nav0" href="/innovation-hub/innovation.html"> Visit this section </a> <li style="order:3" class=" li_show_children li_show_children_1" > <a href="/innovation-hub/innovation/innovation-insights.html" class=""> Innovation Insights </a> <ul class="nav_primary_ul_level_3"> <a class="nav1" href="/innovation-hub/innovation/innovation-insights.html"> Visit this section </a> <li class = ""> <a href="/innovation-hub/innovation/innovation-insights/blog-articles.html" class=""> Blog articles </a> </li> <li class = ""> <a href="/innovation-hub/innovation/innovation-insights/case-study.html" class=""> Case studies </a> </li> <li class = ""> <a href="/innovation-hub/innovation/innovation-insights/active-legal-value-pathways.html" class=""> Active Legal: Value Pathways </a> </li> <li class = ""> <a href="/innovation-hub/innovation/innovation-insights/active-legal-2025.html" class=""> Defining tomorrow's legal function through its relationships </a> </li> <li class = ""> <a href="/innovation-hub/innovation/innovation-insights/podcast.html" class=""> Podcast episodes </a> </li> </ul> </li> <li style="order:2" class=" li_show_children li_show_children_2" > <a href="/innovation-hub/innovation/innovation-digital-solutions.html" class=""> Digital Solutions </a> <ul class="nav_primary_ul_level_3"> <a class="nav1" href="/innovation-hub/innovation/innovation-digital-solutions.html"> Visit this section </a> <li class = ""> <a href="/innovation-hub/innovation/innovation-digital-solutions/apps.html" class=""> Apps </a> </li> <li class = ""> <a href="/innovation-hub/innovation/innovation-digital-solutions/document-automation-ccdraft.html" class=""> CC Dr@ft </a> </li> <li class = ""> <a href="/innovation-hub/innovation/innovation-digital-solutions/litigation-and-dispute-resolutions-toolkit.html" class=""> Litigation and Dispute Resolution Toolkit </a> </li> <li class = ""> <a href="/innovation-hub/innovation/innovation-digital-solutions/transaction-toolkit.html" class=""> Transaction Toolkit </a> </li> </ul> </li> <li style="order:1" class=" li_show_children li_show_children_3" > <a href="/innovation-hub/innovation/capabilities.html" class="selectedchild"> Capabilities </a> <ul class="nav_primary_ul_level_3"> <a class="nav1" href="/innovation-hub/innovation/capabilities.html"> Visit this section </a> <li class = "selectedsubchild"> <a href="/innovation-hub/innovation/capabilities/continuous-improvement.html" class="selectedsubchild"> Continuous Improvement </a> </li> <li class = ""> <a href="/innovation-hub/innovation/capabilities/data-science.html" class=""> Data Science </a> </li> <li class = ""> <a href="/innovation-hub/innovation/capabilities/delivery-centres.html" class=""> Global Delivery Centres </a> </li> <li class = ""> <a href="/innovation-hub/innovation/capabilities/legal-project-management.html" class=""> Legal Project Management </a> </li> <li class = ""> <a href="/innovation-hub/innovation/capabilities/legal-technology.html" class=""> Legal Technology </a> </li> </ul> </li> </ul>  </li> <li id="nav_primary_li_6"> <a href="/about_us.html" class=""> About Us <span class="mobile"> </span> </a>  <ul class="nav_primary_ul_level_2"> <li class="li_intro"> About Us </li> <a class="nav0" href="/about_us.html"> Visit this section </a> <li style="order:4" class=" li_show_children li_show_children_1" > <a href="/about_us/media_centre.html" class=""> Media centre </a> <ul class="nav_primary_ul_level_3"> <a class="nav1" href="/about_us/media_centre.html"> Visit this section </a> <li class = ""> <a href="/about_us/media_centre/awards.html" class=""> Awards </a> </li> <li class = ""> <a href="/about_us/media_centre/news.html" class=""> News </a> </li> <li class = ""> <a href="/about_us/media_centre/global_media_contacts.html" class=""> Global media contacts </a> </li> </ul> </li> <li style="order:3" class=" li_show_children li_show_children_2" > <a href="/about_us/inclusion-and-diversity.html" class=""> Inclusion & diversity </a> <ul class="nav_primary_ul_level_3"> <a class="nav1" href="/about_us/inclusion-and-diversity.html"> Visit this section </a> <li class = ""> <a href="/about_us/inclusion-and-diversity/disability.html" class=""> Disability </a> </li> <li class = ""> <a href="/about_us/inclusion-and-diversity/ethnic-diversity.html" class=""> Ethnicity </a> </li> <li class = ""> <a href="/about_us/inclusion-and-diversity/faith.html" class=""> Faith </a> </li> <li class = ""> <a href="/about_us/inclusion-and-diversity/gender.html" class=""> Gender </a> </li> <li class = ""> <a href="/about_us/inclusion-and-diversity/lgbt.html" class=""> LGBT+ </a> </li> <li class = ""> <a href="/about_us/inclusion-and-diversity/social-mobility.html" class=""> Social mobility </a> </li> </ul> </li> <li style="order:2" class=" li_show_children li_show_children_3" > <a href="/about_us/responsible-business.html" class=""> Responsible Business </a> <ul class="nav_primary_ul_level_3"> <a class="nav1" href="/about_us/responsible-business.html"> Visit this section </a> <li class = ""> <a href="/about_us/responsible-business/professional-standards-ethics-risk.html" class=""> Doing business </a> </li> <li class = ""> <a href="/about_us/responsible-business/people-development-inclusion-wellbeing.html" class=""> People </a> </li> <li class = ""> <a href="/about_us/responsible-business/community-and-pro-bono.html" class=""> Community & pro bono </a> </li> <li class = ""> <a href="/about_us/responsible-business/environment.html" class=""> Environment </a> </li> <li class = ""> <a href="/about_us/responsible-business/reports-data-and-insights.html" class=""> Reporting </a> </li> </ul> </li> <li style="order:1" class=" li_show_children li_show_children_4" > <a href="/about_us/who-we-are-and-how-we-work.html" class=""> Who we are and how we work </a> <ul class="nav_primary_ul_level_3"> <a class="nav1" href="/about_us/who-we-are-and-how-we-work.html"> Visit this section </a> <li class = ""> <a href="/about_us/who-we-are-and-how-we-work/delivering-value-to-clients.html" class=""> Delivering value to clients </a> </li> <li class = ""> <a href="/about_us/who-we-are-and-how-we-work/code-of-conduct.html" class=""> Our Code </a> </li> <li class = ""> <a href="/about_us/who-we-are-and-how-we-work/our-story.html" class=""> Our story </a> </li> <li class = ""> <a href="/about_us/who-we-are-and-how-we-work/stakeholder-engagement.html" class=""> Stakeholder engagement </a> </li> <li class = ""> <a href="/about_us/who-we-are-and-how-we-work/risk-and-governance.html" class=""> Risk and governance </a> </li> <li class = ""> <a href="/about_us/who-we-are-and-how-we-work/policies.html" class=""> Policies </a> </li> </ul> </li> </ul>  </li> <li id="nav_primary_li_7"> <a href="/careers.html" class=""> Careers <span class="mobile"> </span> </a>  <ul class="nav_primary_ul_level_2"> <li class="li_intro"> Where bright minds meet </li> <a class="nav0" href="/careers.html"> Visit this section </a> <li style="order:2" class=" li_show_children li_show_children_1" > <a href="/careers/our-locations.html" class=""> Our locations </a> <ul class="nav_primary_ul_level_3"> <a class="nav1" href="/careers/our-locations.html"> Visit this section </a> <li class = ""> <a href="/careers/our-locations/australia.html" class=""> Australia </a> </li> <li class = ""> <a href="/careers/our-locations/belgium.html" class=""> Belgium </a> </li> <li class = ""> <a href="/careers/our-locations/brazil.html" class=""> Brazil </a> </li> <li class = ""> <a href="/careers/our-locations/china.html" class=""> China </a> </li> <li class = ""> <a href="/careers/our-locations/czech-republic.html" class=""> Czech Republic </a> </li> <li class = ""> <a href="/careers/our-locations/france.html" class=""> France </a> </li> <li class = ""> <a href="/careers/our-locations/germany.html" class=""> Germany </a> </li> <li class = ""> <a href="/careers/our-locations/hong-kong-sar.html" class=""> Hong Kong SAR </a> </li> <li class = ""> <a href="/careers/our-locations/italy.html" class=""> Italy </a> </li> <li class = ""> <a href="/careers/our-locations/japan.html" class=""> Japan </a> </li> <li class = ""> <a href="/careers/our-locations/london-graduates.html" class=""> London graduates </a> </li> <li class = ""> <a href="/careers/our-locations/luxembourg.html" class=""> Luxembourg </a> </li> <li class = ""> <a href="/careers/our-locations/morocco.html" class=""> Morocco </a> </li> <li class = ""> <a href="/careers/our-locations/netherlands.html" class=""> Netherlands </a> </li> <li class = ""> <a href="/careers/our-locations/poland.html" class=""> Poland </a> </li> <li class = ""> <a href="/careers/our-locations/romania.html" class=""> Romania </a> </li> <li class = ""> <a href="/careers/our-locations/saudi-arabia.html" class=""> Saudi Arabia </a> </li> <li class = ""> <a href="/careers/our-locations/singapore.html" class=""> Singapore </a> </li> <li class = ""> <a href="/careers/our-locations/spain.html" class=""> Spain </a> </li> <li class = ""> <a href="/careers/our-locations/turkey.html" class=""> Turkey </a> </li> <li class = ""> <a href="/careers/our-locations/uae.html" class=""> U.A.E. </a> </li> <li class = ""> <a href="/careers/our-locations/uk.html" class=""> U.K. </a> </li> <li class = ""> <a href="/careers/our-locations/usa.html" class=""> U.S.A. </a> </li> </ul> </li> <li style="order:1" class=" li_show_children li_show_children_2" > <a href="/careers/working-at-clifford-chance.html" class=""> Working at Clifford Chance </a> <ul class="nav_primary_ul_level_3"> <a class="nav1" href="/careers/working-at-clifford-chance.html"> Visit this section </a> <li class = ""> <a href="/careers/working-at-clifford-chance/how-we-support-you.html" class=""> Grow with us </a> </li> <li class = ""> <a href="/careers/working-at-clifford-chance/our-work.html" class=""> Our culture </a> </li> <li class = ""> <a href="/careers/working-at-clifford-chance/the-clifford-chance-careers-podcast.html" class=""> The Clifford Chance Careers Podcast </a> </li> </ul> </li> </ul>  </li> <li id="li_search_2020"><a href="#">Search</a></li> </ul> </nav> <nav class="nav_show"> <a href="#" class="a_show_search a_show">Show Search bar</a> <a href="#" class="a_show_nav a_show">Show nav bar</a> </nav> </div> </div> </header> <div class="page_container"> <div class="headersearch search2019form"><div class="findPeople">  <form class="form_filter_search" action="/search-2019.html" method="GET"> <fieldset class="fieldset_home_4_sector"> <legend>All</legend> <label for="tags_sector_form" style="position: absolute; opacity: 0;">Choose a sector</label> <select name="contenttype" class="tags_sector"> <option value="All">All</option> <option value="/content/cliffordchance/people_and_places/people"> People </option> <option value="/content/cliffordchance/expertise"> Expertise </option> <option value="/content/cliffordchance/briefings"> Publications </option> <option value="/content/cliffordchance/client-portal/alerters"> Alerters </option> <option value="/content/cliffordchance/news/news"> News </option> <option value="/content/cliffordchance/people_and_places/people/offices"> Offices </option> <option value="/content/cliffordchance/insights/thought_leadership"> Thought Leadership </option> </select> </fieldset> <div class="namestyle"> <label class="query" for="query_form">Keywords</label> <input id="query_form" autocomplete="off" class="search_input query" required type="text" name="query" placeholder="Start typing your keyword search terms" style="width: calc(100% - 270px);" pattern="[^*]{2,}" oninvalid="searchFormValidation(this);" oninput="searchFormValidation(this);" onmouseover="title='';" data-thistitle="A minimum of two characters is required and please avoid asterisk(*)"/> <input type="hidden" name="_charset_" class="_charset_" value="UTF-8"/> </div> <label style="display: none;" for="input_home_4_submit_form">Submit search</label> <input id="input_home_4_submit_form" class="search_submit input_home_4_submit" type="submit" width="125" height="20" name="input_home_4_submit" src="/etc/designs/cc2014/images/search_submit_large.jpg" alt="Search"/> </form> </div></div> </div> <header class="" id="header_marquee"> <div class="page_container"> <div id="div_header_carousel"> <div class="parsysheadercarousel parsys"> </div> </div> <div class="div_image_container"> <img id="img_main" src="/content/dam/cliffordchance/header/IBD/Latest-innovation-drafts/Headerv1-Continuous-Improvement.jpg" width="1260" height="340" alt="Continuous Improvement<br />"/> </div> <div id="header_h2_h3"> <h2 style="color: #FFFFFF !important;">Continuous Improvement<br /></h2> <h3 style="color: #FFFFFF !important;">Optimising people and processes<br /></h3> </div> <div class="parsysheadermarqueeinfo parsys"> </div> <div class="messagecentre"></div> </div> </header> <main id="main_content" class="main_"> <div class="iparsysmain iparsys parsys"><div class="section"><div class="new"></div> </div><div class="iparys_inherited"><div class="iparsysmain iparsys parsys"><div class="navtertiary section"><nav id="nav_tertiary_2020"> <ul> <li> <a href="/innovation-hub/innovation.html">Innovation</a> </li> <li> <a href="/innovation-hub/innovation/capabilities.html" class="selected">Capabilities</a> <ul> <li> <a href="/innovation-hub/innovation/capabilities/continuous-improvement.html" class="selected">Continuous Improvement</a> </li> <li> <a href="/innovation-hub/innovation/capabilities/data-science.html">Data Science</a> </li> <li> <a href="/innovation-hub/innovation/capabilities/delivery-centres.html">Global Delivery Centres</a> </li> <li> <a href="/innovation-hub/innovation/capabilities/legal-project-management.html">Legal Project Management</a> </li> <li> <a href="/innovation-hub/innovation/capabilities/legal-technology.html">Legal Technology</a> </li> </ul> </li> <li> <a href="/innovation-hub/innovation/innovation-digital-solutions.html">Digital Solutions</a> </li> <li> <a href="/innovation-hub/innovation/innovation-insights.html">Innovation Insights</a> </li> </ul> </nav></div> </div> </div> </div> <div class="parsysmain responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="colconverter2 aem-GridColumn aem-GridColumn--default--12"><article class="article_2colconverter"> <figure class="figure_colconverter_imagecontainer"> <div class="div_noimage"> </div> </figure> <div class="div_colconverter_textcontainer div_colconverter_left "> <div class="parsyscol1 parsys"> <div class="wysiwygbox"><article class="article_wysiwyg"> <h3>We never settle for less than the best because you shouldn't either. That's why our teams include Continuous Improvement experts, who make sure every part of our process is as efficient as possible. It's all about delivering client outcomes and how to make sure we can get there together.</h3> <p>Facing rapidly changing markets and ever greater competitive pressures, our clients demand more from us: better ways of working, greater value and more efficient use of resources. That's why we developed a Continuous Improvement capability in 2010 – and have been investing in it ever since.</p> </article></div> </div> <aside class="aside_2col_container" style="padding-top:0px"> <div class="parsyscol2 parsys"> </div> </aside> <div class="parsysfullwidth parsys"> <div class="keypoints"> <section class="section_article_accordion"> <article> <h5>What is Continuous Improvement?</h5> <section> <p>Continuous Improvement is based on the principle that any process can be streamlined and improved upon, with no compromise on quality. By fully understanding what is involved in each task, and drawing on the experience of those carrying it out, Continuous Improvement can create significant benefits.</p> <p>Our own Continuous Improvement programme, based on the principles of 'lean' and 'six sigma', recognises that process improvement techniques can make legal work more efficient. Putting it into practice, our global team of certified Continuous Improvement professionals work alongside our lawyers to help streamline legal tasks and deliver outstanding value.</p> </section> </article> <article> <h5>How does it work?</h5> <section> <p>We begin by identifying the area that needs attention, whether that's due to concerns over expense, speed or quality. This can relate to a specific part of a process or from end to end.</p> <p>We then collect data to create a baseline from which to measure progress. Next, we bring together all parties to map out the process, share viewpoints and identify bottlenecks. Supported by our Continuous Improvement experts, we find the best ways to deal with problems and design a new, more streamlined solution. This may involve the application of technology and automation, the use of our Delivery Centres to streamline tasks, or making changes to the way that lawyers, client and support staff work together.</p> <p>Finally, once changes are implemented, our Continuous Improvement team collects further data to measure progress, whether that be in terms of reductions in cost, time saved for lawyers or feedback on the new process.</p> </section> </article> <article> <h5>Key benefits</h5> <section> <p>Clients get better value because our lawyers' time has been freed up to concentrate on the most complex challenges.</p> <p>Our lawyers can work more efficiently and, with the support of other professionals in our organisation, deliver an outstanding legal service.</p> <p>The collaborative approach that sits at the heart of Continuous Improvement also helps clients to identify and eliminate any inefficiencies within their own processes.</p> <p>In the longer term, those who have worked with our Continuous Improvement team benefit throughout their career from the new skills and approaches they have learned. </p> </section> </article> <article> <h5>Continuous Improvement in action</h5> <section> <p>Our banking client wanted to speed up the transactions that we regularly worked on together. By bringing all parties together to analyse every step of the existing process, our Continuous Improvement professionals were able to help them to identify the bottlenecks and then agree the changes that needed to be made.</p> <p>These included implementing a more efficient signing process and improving reporting processes, so that both client and lawyers were in step and working at the same pace.</p> <p>As a result, transactions are now completing on average 40% faster, reducing the time they take from 72 to 38 days.</p> </section> </article> <article> <h5>Taking the next step</h5> <section> <p>In a business environment where only the most efficient and adaptable will thrive, Continuous Improvement offers the opportunity to not only reduce costs now but also prepare better for the future.</p> <p>To learn more about how our Continuous Improvement capabilities have helped others and find out how they can help you, contact Tom Slate.</p> </section> </article> </section> </div> </div> </div> </article> </div> <div class="colconverter3 aem-GridColumn aem-GridColumn--default--12"><article class="article_3colconverter article_noborders article_equalisewidths"> <figure class="figure_colconverter_imagecontainer"> <div class="div_noimage"> </div> </figure> <div class="div_colconverter_textcontainer"> <div class="parsyscol1 parsys"> <div class="wysiwygbox"><article class="article_wysiwyg"> <h4>Continuous Improvement at a glance</h4> <ul> <li style="text-align: justify;">35 Continuous Improvement professionals globally, streamlining more than <b>50 client facing processes</b> every year.</li> <li>We helped our banking client to <b>introduce a better way of doing</b> repeat contract review work. This led to a more efficient signing and new reporting processes, which <b>reduced the average run time by up to 40%</b> per contract. Contracts that used to take an average of 72 days to review<b> now complete in 40 days</b>.</li> </ul> </article></div> </div> <div class="parsyscol2 parsys"> <div class="wysiwygbox"><article class="article_wysiwyg"> <div><b> </b></div> <div> </div> <ul> <li style="text-align: left;">For a global employment litigation matter, we identified how we could <b>speed up delivery</b> using machine-learning software to <b>review more than 1,000 contracts</b>. This reduced our lawyers’ efforts<b> by over 50%</b>, creating efficiencies for the client and <b>accelerated delivery</b>.</li> <li>For a loan portfolio migration, we identified the <b>right technology and specialist resources</b> to improve quality and achieve a <b>40% cost reduction</b> for a client in a due diligence project.</li> </ul> </article></div> </div> <div class="parsyscol3 parsys"> <div class="wysiwygbox"><article class="article_wysiwyg"> <div><b><br /> </b></div> <ul> <li>Our international banking client undertook the <b>largest re-structure</b> in its European history. With entities across 20 business lines and 25 jurisdictions, the <b>due diligence challenge was highly complex</b>. We created more <b>efficient processes</b> to deliver outcomes more quickly and <b>reduce legal costs by 50%</b>.</li> </ul> </article></div> </div> <div class="parsysfullwidth parsys"> </div> </div> </article> </div> <div class="smartpanels aem-GridColumn aem-GridColumn--default--12"> <section class="section_smartpanels"> <h2>Insights from the Continuous Improvment team</h2> <ul class="ul_smartpanels_cp ul_layout_bottom"> <li onclick="location.href='https://www.cliffordchance.com/insights/resources/blogs/innovation-insights/2023/01/creating-a-more-efficient-way-of-working-together.html'" style="background-image: url(); cursor: pointer; border-top-color:" class=" ccos_iaid_00000"> <img width="100%" height="auto" alt=""/> <h4>Creating a more efficient way of working together</h4> <p><p>Facing rapidly changing markets and growing competitive pressures worldwide, every business needs to become as efficient as possible. In this blog, we explore the role of continuous improvement in modern legal departments, the benefits of implementing continuous improvement in your business and why process improvement will continue to grow in the future.</p> <p> </p> <p> </p> <p>Read the full article</p> <p> </p> </p> <a class="smart ccos_protected ccos_iaid_00000" href="/content/cliffordchance/insights/resources/blogs/innovation-insights/2023/01/creating-a-more-efficient-way-of-working-together">Read full article</a> <a class="smart ccos_unprotected" href="https://www.cliffordchance.com/insights/resources/blogs/innovation-insights/2023/01/creating-a-more-efficient-way-of-working-together.html">Read full article</a> </li> <li onclick="location.href='https://www.cliffordchance.com/insights/resources/blogs/innovation-insights/2021/03/change-management-project-management.html'" style="background-image: url(); cursor: pointer; border-top-color:" class=" ccos_iaid_00000"> <img width="100%" height="auto" alt=""/> <h4>Change Management and Project Management: What is the difference and why does it matter?</h4> <p><p>Change management and project management are often, and incorrectly, conflated. Maybe the simplest way to tell the difference between change management and project management is to think of it in terms of 'technical' and 'people' change.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Read the full article</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> </p> <a class="smart ccos_protected ccos_iaid_00000" href="https://www.cliffordchance.com/insights/resources/blogs/innovation-insights/2021/03/change-management-project-management.html">Read full article</a> <a class="smart ccos_unprotected" href="https://www.cliffordchance.com/insights/resources/blogs/innovation-insights/2021/03/change-management-project-management.html">Read full article</a> </li> <li onclick="location.href='https://www.cliffordchance.com/insights/resources/blogs/innovation-insights/2020/10/learning-to-see.html'" style="background-image: url(); cursor: pointer; border-top-color:" class=" ccos_iaid_00000"> <img width="100%" height="auto" alt=""/> <h4>Learning to see is now even more important</h4> <p><p>In a recent meeting, I was reminded that one of the most critical skills that change professionals must have is “learning to see”. Not only does it give us a fresh take on how we do things as a business, but it also transforms what we can do for our clients. Each time we embrace continuous improvement, that potential grows yet further.</p> <p> </p> <p>Read the full article</p> </p> <a class="smart ccos_protected ccos_iaid_00000" href="https://www.cliffordchance.com/insights/resources/blogs/innovation-insights/2020/10/learning-to-see.html">Read full article</a> <a class="smart ccos_unprotected" href="https://www.cliffordchance.com/insights/resources/blogs/innovation-insights/2020/10/learning-to-see.html">Read full article</a> </li> </ul> </section> </div> <div class="sectorServiceList aem-GridColumn aem-GridColumn--default--12"><div class="div_panel_container"> <h2>Related services</h2> <ul> <li><a href="/innovation-hub/innovation.html" onclick="linkClick('Continuous Improvement|sectorservicelist_5d|Download PDF|/content/cliffordchance/innovation-hub/innovation.html|Download|Download document')" style="border-bottom-color: #4D86B0;">Innovation</a></li> <li><a href="/innovation-hub/innovation/capabilities.html" onclick="linkClick('Continuous Improvement|sectorservicelist_5d|Download PDF|/content/cliffordchance/innovation-hub/innovation/capabilities.html|Download|Download document')" style="border-bottom-color: #4D86B0;">Innovation Capabilities</a></li> <li><a href="/innovation-hub/innovation/innovation-digital-solutions.html" onclick="linkClick('Continuous Improvement|sectorservicelist_5d|Download PDF|/content/cliffordchance/innovation-hub/innovation/innovation-digital-solutions.html|Download|Download document')" style="border-bottom-color: #4D86B0;">Digital Solutions</a></li> <li><a href="/innovation-hub/innovation/innovation-insights.html" onclick="linkClick('Continuous Improvement|sectorservicelist_5d|Download PDF|/content/cliffordchance/innovation-hub/innovation/innovation-insights.html|Download|Download document')" style="border-bottom-color: #4D86B0;">Innovation Insights</a></li> <li><a href="/innovation-hub/innovation/innovation-insights/case-study.html" onclick="linkClick('Continuous Improvement|sectorservicelist_5d|Download PDF|/content/cliffordchance/innovation-hub/innovation/innovation-insights/case-study.html|Download|Download document')" style="border-bottom-color: #4D86B0;">Case Studies</a></li> <li><a href="/innovation-hub/innovation/innovation-insights/blog-articles.html" onclick="linkClick('Continuous Improvement|sectorservicelist_5d|Download PDF|/content/cliffordchance/innovation-hub/innovation/innovation-insights/blog-articles.html|Download|Download document')" style="border-bottom-color: #4D86B0;">Innovation Insights</a></li> </ul> </div></div> </div> </div> <div class="div_share_show" style="display:none"> <div> <ul class="ul_sharing"> <li class="li_sharing_twitter"><a href="https://twitter.com/intent/tweet?text=Continuous%20Improvement&url=https%3A%2F%2Fwww.cliffordchance.com%2Finnovation-hub%2Finnovation%2Fcapabilities%2Fcontinuous-improvement.html" target="_blank"><img src="/etc/designs/cc2014/images/Logo-X_Corp.png" width="40" height="40" alt="Share on Twitter"/></a></li> <li class="li_sharing_linkedin"><a href="http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.cliffordchance.com%2Finnovation-hub%2Finnovation%2Fcapabilities%2Fcontinuous-improvement.html" target="_blank"><img src="/etc/designs/cc2014/images/hublinkedin.png" width="40" height="40" alt="Share on LinkedIn"/></a></li> <li class="li_sharing_email"><a href="mailto:%20?subject=Continuous%20Improvement&body=https%3A%2F%2Fwww.cliffordchance.com%2Finnovation-hub%2Finnovation%2Fcapabilities%2Fcontinuous-improvement.html"><img src="/etc/designs/cc2014/images/hubemail.png" width="40" height="40" alt="Share via email"/></a></li> </ul> <a href="#" id="a_back_to_top" title="back to top"><img src="/etc/designs/cc2014/images/hubbacktotop.png" width="40" height="40" alt="Back to top"/></a> </div> </div> </main> <div><section id="section_tkosp" class="section_tkosp_login" data-maxheight="400" data-oktaorgurl="https://cliffordchance.okta-emea.com" data-oktacclogin="https://cliffordchance.okta-emea.com/sso/idps/0oa7j4zrvkmb4LKK50i7?fromURI=https://cliffordchance.okta-emea.com/home/cliffordchance_clientportal_1/0oa33xh19dApYwJlP0i7/aln33xlfn28mYHcdo0i7" data-oktaredirecturl="https://cliffordchance.okta-emea.com/home/cliffordchance_clientportal_1/0oa33xh19dApYwJlP0i7/aln33xlfn28mYHcdo0i7"> <div class="page_container"> <h2 id="h2_tkosp_button" style="background-color: #45a5da !important;"> <a id="a_tkosp_button" href="#"><span class="span_hide550">Toolkits & </span>Client Log-in</a> </h2> <ul id="ul_tkosp_toolkits_list"> <li style="background-image: url(/content/dam/cliffordchance/client-portal/images/Premium-services-thumbnail1.jpg)"><a id="Client Portal" href="https://www.cliffordchance.com/client-portal.html"><strong>Client Portal</strong><br/></a> </li> <li style="background-image: url(/content/dam/cliffordchance/client-portal/images/lighthouse.jpg)"><a id="Toolkit" href="https://financialmarketstoolkit.cliffordchance.com"><strong>Financial Markets</strong><br/>Toolkit</a> </li> <li style="background-image: url(/content/dam/cliffordchance/client-portal/images/tt-background-toolkit.png)"><a id="Insights" href="https://www.cliffordchance.com/insights/resources/hubs-and-toolkits/talking-tech/en/home.html"><strong>Talking Tech</strong><br/>Insights</a> </li> <li style="background-image: url(/content/dam/cliffordchance/client-portal/images/blogs-toolkit-bar.jpg)"><a id="Blogs" href="https://www.cliffordchance.com/insights/resources/blogs.html"><strong>Blogs</strong><br/></a> </li> </ul>  <div id="okta-login-container"></div>  <div id="okta-account-control"> <ul> <li><a style="background-image: url(/etc/designs/cc/images/cp-icon-pref.png);" href="/client-portal.html">Client Portal</a></li> <li><a style="background-image: url(/etc/designs/cc/images/cp-icon-account.png);" href="/client-portal/forms/preference-form.html">Manage account and preferences</a></li> <li><a style="background-image: url(/etc/designs/cc/images/cp-icon-bookmark.png);" href="/client-portal.html?bookmarks=true">Bookmarks</a></li> <li><a style="background-image: url(/etc/designs/cc/images/cp-icon-logout.png);" href="/client-portal.html" id="a_logout">Log-out</a></li> </ul> </div>  </div> </section></div> <footer id="footer_main"> <div class="page_container" style="overflow: hidden;"> <ul id="ul_footer"> <li class="li_copyright" style="float: right;">© 2024 Clifford Chance</li> <li id="nav_footer_li_0"> <a href="/sitemap.html"> Sitemap </a> </li> <li id="nav_footer_li_1"> <a href="/Legal_statements/accessibility.html"> Accessibility </a> </li> <li id="nav_footer_li_2"> <a href="/alumni_network.html"> Alumni Network </a> </li> <li id="nav_footer_li_3"> <a href="/Legal_statements/attorney-advertising.html"> Attorney advertising </a> </li> <li id="nav_footer_li_4"> <a href="/Legal_statements/complaints.html"> Complaints </a> </li> <li id="nav_footer_li_5"> <a href="/contact.html"> Contact us </a> </li> <li id="nav_footer_li_6"> <a href="/Legal_statements/illegal_use_of_our_name.html"> Illegal use of our name </a> </li> <li id="nav_footer_li_7"> <a href="/Legal_statements.html"> Legal Statements </a> </li> <li id="nav_footer_li_8"> <a href="/Legal_statements/modern-slavery-act.html"> Modern Slavery Act </a> </li> <li id="nav_footer_li_9"> <a href="/Legal_statements/privacy_statement.html"> Privacy </a> </li> <li id="nav_footer_li_10"> <a href="/Legal_statements/subscribe.html"> Subscribe </a> </li> </ul> <ul class="ul_sharing"> <li class="li_linkedin"><a href="https://www.linkedin.com/company/clifford-chance-llp" rel="noopener noreferrer" target="_blank">Connect on LinkedIn</a></li> <li class="li_twitter"><a href="https://twitter.com/Clifford_Chance" rel="noopener noreferrer" target="_blank">Follow us on Twitter</a></li> <li class="li_instagram"><a href="https://www.instagram.com/cliffordchancecareers/?hl=en" rel="noopener noreferrer" target="_blank">Follow us on Instagram</a></li> <li class="li_youtube"><a href="https://www.youtube.com/@cliffordchanceglobal" rel="noopener noreferrer" target="_blank">Follow us on YouTube</a></li> <li class="li_wechat"><a href="https://www.cliffordchance.com/people_and_places/places/asia_pacific/china/hong-kong-sar/wechat.html" rel="noopener noreferrer" target="_blank">Follow us on WeChat</a></li> <li class="li_facebook"><a href="https://www.facebook.com/CliffordChanceGrads" rel="noopener noreferrer" target="_blank">Join us on Facebook</a></li> </ul> <script async src="https://siteimproveanalytics.com/js/siteanalyze_10168.js"></script> </div> </footer> <footer id="footersticky"> <div class="parsysfootersticky iparsys parsys"><div class="section"><div class="new"></div> </div><div class="iparys_inherited"><div class="parsysfootersticky iparsys parsys"></div> </div> </div> </footer> <script type="text/javascript">_satellite.pageBottom();</script> <script type="text/javascript"> _linkedin_partner_id = "569081"; window._linkedin_data_partner_ids = window._linkedin_data_partner_ids || []; window._linkedin_data_partner_ids.push(_linkedin_partner_id); </script><script type="text/javascript"> (function(l) { if (!l){window.lintrk = function(a,b){window.lintrk.q.push([a,b])}; window.lintrk.q=[]} var s = document.getElementsByTagName("script")[0]; var b = document.createElement("script"); b.type = "text/javascript";b.async = true; b.src = "https://snap.licdn.com/li.lms-analytics/insight.min.js"; s.parentNode.insertBefore(b, s);})(window.lintrk); </script> <noscript> <img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=569081&fmt=gif"/> </noscript> </body> </html>

CINXE.COM

Continuous Improvement | Innovation | Clifford Chance