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Privacy policy – Metrolink Store
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false,initData: {"shop":{"name":"Metrolink Store","paymentSettings":{"currencyCode":"USD"},"myshopifyDomain":"metrolink-store.myshopify.com","countryCode":"US","storefrontUrl":"https:\/\/store.metrolinktrains.com"},"customer":null,"cart":null,"checkout":null,"productVariants":[],"purchasingCompany":null},},function pageEvents(webPixelsManagerAPI) {webPixelsManagerAPI.publish("page_viewed", {});},"https://store.metrolinktrains.com/cdn","1518c2ba4d2b3301a1e3cb6576947ef22edf7bb6","3c762e5aw5b983e43pc2dc4883m545d5a27",);</script> <script>window.ShopifyAnalytics = window.ShopifyAnalytics || {}; window.ShopifyAnalytics.meta = window.ShopifyAnalytics.meta || {}; window.ShopifyAnalytics.meta.currency = 'USD'; var meta = {"page":{}}; for (var attr in meta) { window.ShopifyAnalytics.meta[attr] = meta[attr]; }</script> <script>window.ShopifyAnalytics.merchantGoogleAnalytics = function() { }; </script> <script class="analytics">(function () { var customDocumentWrite = function(content) { var jquery = null; if (window.jQuery) { jquery = window.jQuery; } else if (window.Checkout && window.Checkout.$) { jquery = window.Checkout.$; } if (jquery) { jquery('body').append(content); } }; var hasLoggedConversion = function(token) { if (token) { return document.cookie.indexOf('loggedConversion=' + token) !== -1; } return false; } var setCookieIfConversion = function(token) { if (token) { var twoMonthsFromNow = new Date(Date.now()); twoMonthsFromNow.setMonth(twoMonthsFromNow.getMonth() + 2); document.cookie = 'loggedConversion=' + token + '; expires=' + twoMonthsFromNow; } } var trekkie = window.ShopifyAnalytics.lib = window.trekkie = window.trekkie || []; if (trekkie.integrations) { return; } trekkie.methods = [ 'identify', 'page', 'ready', 'track', 'trackForm', 'trackLink' ]; trekkie.factory = function(method) { return function() { var args = Array.prototype.slice.call(arguments); args.unshift(method); trekkie.push(args); return trekkie; }; }; for (var i = 0; i < trekkie.methods.length; i++) { var key = trekkie.methods[i]; trekkie[key] = trekkie.factory(key); } trekkie.load = function(config) { trekkie.config = config || {}; trekkie.config.initialDocumentCookie = document.cookie; var first = document.getElementsByTagName('script')[0]; var script = document.createElement('script'); script.type = 'text/javascript'; script.onerror = function(e) { var scriptFallback = document.createElement('script'); scriptFallback.type = 'text/javascript'; scriptFallback.onerror = function(error) { var Monorail = { produce: function produce(monorailDomain, schemaId, payload) { var currentMs = new Date().getTime(); var event = { schema_id: schemaId, payload: payload, metadata: { event_created_at_ms: currentMs, event_sent_at_ms: currentMs } }; return Monorail.sendRequest("https://" + monorailDomain + "/v1/produce", JSON.stringify(event)); }, sendRequest: function sendRequest(endpointUrl, payload) { // Try the sendBeacon API if (window && window.navigator && typeof window.navigator.sendBeacon === 'function' && typeof window.Blob === 'function' && !Monorail.isIos12()) { var blobData = new window.Blob([payload], { type: 'text/plain' }); if (window.navigator.sendBeacon(endpointUrl, blobData)) { return true; } // sendBeacon was not successful } // XHR beacon var xhr = new XMLHttpRequest(); try { xhr.open('POST', endpointUrl); xhr.setRequestHeader('Content-Type', 'text/plain'); xhr.send(payload); } catch (e) { console.log(e); } return false; }, isIos12: function isIos12() { return window.navigator.userAgent.lastIndexOf('iPhone; CPU iPhone OS 12_') !== -1 || window.navigator.userAgent.lastIndexOf('iPad; CPU OS 12_') !== -1; } }; Monorail.produce('monorail-edge.shopifysvc.com', 'trekkie_storefront_load_errors/1.1', {shop_id: 41943924887, theme_id: 113978015895, app_name: "storefront", context_url: window.location.href, source_url: "//store.metrolinktrains.com/cdn/s/trekkie.storefront.20de3b35f21c3bd6ff73e3f1547eb7d54e6e94e4.min.js"}); }; scriptFallback.async = true; scriptFallback.src = '//store.metrolinktrains.com/cdn/s/trekkie.storefront.20de3b35f21c3bd6ff73e3f1547eb7d54e6e94e4.min.js'; first.parentNode.insertBefore(scriptFallback, first); }; script.async = true; script.src = '//store.metrolinktrains.com/cdn/s/trekkie.storefront.20de3b35f21c3bd6ff73e3f1547eb7d54e6e94e4.min.js'; first.parentNode.insertBefore(script, first); }; trekkie.load( {"Trekkie":{"appName":"storefront","development":false,"defaultAttributes":{"shopId":41943924887,"isMerchantRequest":null,"themeId":113978015895,"themeCityHash":"11701503353026170180","contentLanguage":"en","currency":"USD"},"isServerSideCookieWritingEnabled":true,"monorailRegion":"shop_domain"},"Session Attribution":{},"S2S":{"facebookCapiEnabled":true,"source":"trekkie-storefront-renderer","apiClientId":580111}} ); var loaded = false; trekkie.ready(function() { if (loaded) return; loaded = true; window.ShopifyAnalytics.lib = window.trekkie; var originalDocumentWrite = document.write; document.write = customDocumentWrite; try { window.ShopifyAnalytics.merchantGoogleAnalytics.call(this); } catch(error) {}; document.write = originalDocumentWrite; window.ShopifyAnalytics.lib.page(null,{}); var match = window.location.pathname.match(/checkouts\/(.+)\/(thank_you|post_purchase)/) var token = match? match[1]: undefined; if (!hasLoggedConversion(token)) { setCookieIfConversion(token); } }); var eventsListenerScript = document.createElement('script'); eventsListenerScript.async = true; eventsListenerScript.src = "//store.metrolinktrains.com/cdn/shopifycloud/shopify/assets/shop_events_listener-61fa9e0a912c675e178777d2b27f6cbd482f8912a6b0aa31fa3515985a8cd626.js"; document.getElementsByTagName('head')[0].appendChild(eventsListenerScript); })();</script> <script class="boomerang"> (function () { window.BOOMR = window.BOOMR || {}; window.BOOMR.themeName = "District"; window.BOOMR.themeVersion = "3.8.2"; window.BOOMR.shopId = 41943924887; window.BOOMR.themeId = 113978015895; })();</script> <script defer src="https://store.metrolinktrains.com/cdn/shopifycloud/perf-kit/shopify-perf-kit-1.0.2.min.js" data-application="storefront-renderer" data-shop-id="41943924887" data-render-region="gcp-asia-southeast1" data-page-type="policy" data-theme-instance-id="113978015895" data-monorail-region="shop_domain" data-resource-timing-sampling-rate="10" ></script> </head> <body id="privacy-policy" class="template-" data-template-directory="" data-template="" > <!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-KS9FCHZ" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> <div id="page"> <div id="shopify-section-promos" class="shopify-section promos"><div data-section-id="promos" data-section-type="promos-section" data-scroll-lock="false"> </div> </div> <header class="util"> <div class="wrapper"> <div class="search-wrapper"> <!-- /snippets/search-bar.liquid --> <form action="/search" method="get" class="input-group search-bar" role="search"> <div class="icon-wrapper"> <span class="icon-fallback-text"> <span class="icon icon-search" aria-hidden="true"><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-ui-search" viewBox="0 0 512 512"><path d="M505 442.7L405.3 343c-4.5-4.5-10.6-7-17-7H372c27.6-35.3 44-79.7 44-128C416 93.1 322.9 0 208 0S0 93.1 0 208s93.1 208 208 208c48.3 0 92.7-16.4 128-44v16.3c0 6.4 2.5 12.5 7 17l99.7 99.7c9.4 9.4 24.6 9.4 33.9 0l28.3-28.3c9.4-9.4 9.4-24.6.1-34zM208 336c-70.7 0-128-57.2-128-128 0-70.7 57.2-128 128-128 70.7 0 128 57.2 128 128 0 70.7-57.2 128-128 128z"/></svg></span> <span class="fallback-text">Search</span> </span> </div> <div class="input-wrapper"> <input type="search" name="q" value="" placeholder="Search our store" class="input-group-field" aria-label="Search our store"> </div> <div class="button-wrapper"> <span class="input-group-btn"> <button type="button" class="btn icon-fallback-text"> <span class="icon icon-close" aria-hidden="true"><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-ui-close" viewBox="0 0 352 512"><path d="M242.72 256l100.07-100.07c12.28-12.28 12.28-32.19 0-44.48l-22.24-22.24c-12.28-12.28-32.19-12.28-44.48 0L176 189.28 75.93 89.21c-12.28-12.28-32.19-12.28-44.48 0L9.21 111.45c-12.28 12.28-12.28 32.19 0 44.48L109.28 256 9.21 356.07c-12.28 12.28-12.28 32.19 0 44.48l22.24 22.24c12.28 12.28 32.2 12.28 44.48 0L176 322.72l100.07 100.07c12.28 12.28 32.2 12.28 44.48 0l22.24-22.24c12.28-12.28 12.28-32.19 0-44.48L242.72 256z"/></svg></span> <span class="fallback-text">Close menu</span> </button> </span> </div> </form> </div> <div class="left-wrapper"> <ul class="text-links"> <li class="mobile-menu"> <a href="#menu" class="toggle-menu menu-link"> <span class="icon-text"> <span class="icon icon-menu" aria-hidden="true"><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-ui-menu" viewBox="0 0 448 512"><path d="M16 132h416c8.837 0 16-7.163 16-16V76c0-8.837-7.163-16-16-16H16C7.163 60 0 67.163 0 76v40c0 8.837 7.163 16 16 16zm0 160h416c8.837 0 16-7.163 16-16v-40c0-8.837-7.163-16-16-16H16c-8.837 0-16 7.163-16 16v40c0 8.837 7.163 16 16 16zm0 160h416c8.837 0 16-7.163 16-16v-40c0-8.837-7.163-16-16-16H16c-8.837 0-16 7.163-16 16v40c0 8.837 7.163 16 16 16z"/></svg></span> <span class="text" data-close-text="Close menu">Menu</span> </span> </a> </li> <li> <a href="#" class="search"> <span class="icon-text"> <span class="icon icon-search" aria-hidden="true"><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-ui-search" viewBox="0 0 512 512"><path d="M505 442.7L405.3 343c-4.5-4.5-10.6-7-17-7H372c27.6-35.3 44-79.7 44-128C416 93.1 322.9 0 208 0S0 93.1 0 208s93.1 208 208 208c48.3 0 92.7-16.4 128-44v16.3c0 6.4 2.5 12.5 7 17l99.7 99.7c9.4 9.4 24.6 9.4 33.9 0l28.3-28.3c9.4-9.4 9.4-24.6.1-34zM208 336c-70.7 0-128-57.2-128-128 0-70.7 57.2-128 128-128 70.7 0 128 57.2 128 128 0 70.7-57.2 128-128 128z"/></svg></span> <span class="text">Search</span> </span> </a> </li> </ul></div> <div class="right-wrapper"> <!-- /snippets/accounts-nav.liquid --> <ul class="text-links"> <li> <a href="/account/login" id="customer_login_link">Log in</a> </li> <li> <a href="/account/register" id="customer_register_link">Create account</a> </li> </ul> <a href="/cart" id="CartButton"> <span class="icon-fallback-text"><span class="icon icon-cart" aria-hidden="true"><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-ui-cart" viewBox="0 0 576 512"><path d="M528.12 301.319l47.273-208C578.806 78.301 567.391 64 551.99 64H159.208l-9.166-44.81C147.758 8.021 137.93 0 126.529 0H24C10.745 0 0 10.745 0 24v16c0 13.255 10.745 24 24 24h69.883l70.248 343.435C147.325 417.1 136 435.222 136 456c0 30.928 25.072 56 56 56s56-25.072 56-56c0-15.674-6.447-29.835-16.824-40h209.647C430.447 426.165 424 440.326 424 456c0 30.928 25.072 56 56 56s56-25.072 56-56c0-22.172-12.888-41.332-31.579-50.405l5.517-24.276c3.413-15.018-8.002-29.319-23.403-29.319H218.117l-6.545-32h293.145c11.206 0 20.92-7.754 23.403-18.681z"/></svg></span> </span> <span id="CartCount">0</span> Cart <span id="CartCost" class="money"></span> </a> <!-- /snippets/cart-preview.liquid --> <div class="cart-preview"> <div class="cart-preview-title"> Added to Cart </div> <div class="product-container"> <div class="box product"> <figure> <a href="#" class="product-image"></a> <figcaption> <a href="#" class="product-title"></a> <ul class="product-variant options"></ul> <span class="product-price price money"></span> </figcaption> </figure> </div> </div> <div class="cart-preview-total"> <div class="count plural">You have <span class="item-count"></span> items in your cart</div> <div class="count singular">You have <span class="item-count">1</span> item in your cart</div> <ul class="cart-preview--discounts"></ul> <div class="label">Total</div> <div class="total-price total"><span class="money"></span></div> </div> <div class="cart-preview-buttons"> <a href="/cart" class="button solid">Check Out</a> <a href="#continue" class="button outline continue-shopping">Continue Shopping</a> </div> </div> </div> </div> </header> <div id="shopify-section-header" class="shopify-section header"><style> header.util .wrapper { padding: 0; max-width: 100%; } header.util .wrapper .left-wrapper, header.util .wrapper .right-wrapper { margin: 6px 20px; } .site-logo.has-image { max-width: 500px; } header.site-header .layout-horizontal .logo-contain { flex-basis: 500px; }</style> <div data-section-id="header" data-section-type="header-section"> <div class="site-header-wrapper"> <header class="site-header minimal " data-scroll-lock="util" role="banner"> <div class="wrapper"> <div class="logo-nav-contain layout-vertical"> <div class="logo-contain"> <div class="site-logo has-image"> <a href="/" class="logo-image card__image-wrapper" style="padding-top:28.144654088050313%"> <img class="card__image lazyload" src="//store.metrolinktrains.com/cdn/shop/files/E0C335E2-3F18-41CA-94B3-3ABBB2148E28_500x.jpg?v=1666673001" data-src="//store.metrolinktrains.com/cdn/shop/files/E0C335E2-3F18-41CA-94B3-3ABBB2148E28_{width}x.jpg?v=1666673001" data-widths="[500,1000,1272]" data-aspectratio="3.553072625698324" data-sizes="auto" alt="Metrolink Store"> </a> </div> </div> <nav class="nav-bar" role="navigation"> <ul class="site-nav" role="menubar"> <li class="" role="presentation"> <a href="/collections/new-arrivals" role="menuitem">New Arrivals</a> </li> <li class="" role="presentation"> <a href="/collections/glasswear" role="menuitem">Bottles & Drinkware</a> </li> <li class="has-dropdown " role="presentation"> <a href="/collections/clothing" aria-haspopup="true" aria-expanded="false" role="menuitem">Clothing</a> <ul class="dropdown " aria-hidden="true" role="menu"> <li class="" role="presentation"> <a href="/collections/jackets" role="menuitem" tabindex="-1">Outerwear</a> </li> <li class="" role="presentation"> <a href="/collections/t-shirts" role="menuitem" tabindex="-1">T-Shirts</a> </li> <li class="" role="presentation"> <a href="/collections/unisex" role="menuitem" tabindex="-1">Unisex</a> </li> <li class="" role="presentation"> <a href="/collections/women" role="menuitem" tabindex="-1">Women</a> </li> </ul> </li> <li class="has-dropdown " role="presentation"> <a href="/collections/accessories" aria-haspopup="true" aria-expanded="false" role="menuitem">Accessories</a> <ul class="dropdown " aria-hidden="true" role="menu"> <li class="" role="presentation"> <a href="/collections/backpacks" role="menuitem" tabindex="-1">Backpacks</a> </li> <li class="" role="presentation"> <a href="/collections/bags" role="menuitem" tabindex="-1">Bags</a> </li> <li class="" role="presentation"> <a href="/collections/blankets" role="menuitem" tabindex="-1">Blankets</a> </li> <li class="" role="presentation"> <a href="/collections/candles" role="menuitem" tabindex="-1">Candles</a> </li> <li class="" role="presentation"> <a href="/collections/hats-beanies" role="menuitem" tabindex="-1">Hats/Beanies</a> </li> <li class="" role="presentation"> <a href="/collections/mugs" role="menuitem" tabindex="-1">Mugs</a> </li> <li class="" role="presentation"> <a href="/collections/stickers" role="menuitem" tabindex="-1">Stickers</a> </li> </ul> </li> <li class="" role="presentation"> <a href="/collections/footware" role="menuitem">Footwear</a> </li> <li class="" role="presentation"> <a href="/collections/kids-babies" role="menuitem">Kids/Babies</a> </li> <li class="" role="presentation"> <a href="/collections/pet" role="menuitem">Pets</a> </li> </ul> </nav> </div> </div> </header> </div> </div> <nav id="menu" class="panel" role="navigation"> <div class="search"> <!-- /snippets/search-bar.liquid --> <form action="/search" method="get" class="input-group search-bar" role="search"> <div class="icon-wrapper"> <span class="icon-fallback-text"> <span class="icon icon-search" aria-hidden="true"><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-ui-search" viewBox="0 0 512 512"><path d="M505 442.7L405.3 343c-4.5-4.5-10.6-7-17-7H372c27.6-35.3 44-79.7 44-128C416 93.1 322.9 0 208 0S0 93.1 0 208s93.1 208 208 208c48.3 0 92.7-16.4 128-44v16.3c0 6.4 2.5 12.5 7 17l99.7 99.7c9.4 9.4 24.6 9.4 33.9 0l28.3-28.3c9.4-9.4 9.4-24.6.1-34zM208 336c-70.7 0-128-57.2-128-128 0-70.7 57.2-128 128-128 70.7 0 128 57.2 128 128 0 70.7-57.2 128-128 128z"/></svg></span> <span class="fallback-text">Search</span> </span> </div> <div class="input-wrapper"> <input type="search" name="q" value="" placeholder="Search our store" class="input-group-field" aria-label="Search our store"> </div> <div class="button-wrapper"> <span class="input-group-btn"> <button type="button" class="btn icon-fallback-text"> <span class="icon icon-close" aria-hidden="true"><svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-ui-close" viewBox="0 0 352 512"><path d="M242.72 256l100.07-100.07c12.28-12.28 12.28-32.19 0-44.48l-22.24-22.24c-12.28-12.28-32.19-12.28-44.48 0L176 189.28 75.93 89.21c-12.28-12.28-32.19-12.28-44.48 0L9.21 111.45c-12.28 12.28-12.28 32.19 0 44.48L109.28 256 9.21 356.07c-12.28 12.28-12.28 32.19 0 44.48l22.24 22.24c12.28 12.28 32.2 12.28 44.48 0L176 322.72l100.07 100.07c12.28 12.28 32.2 12.28 44.48 0l22.24-22.24c12.28-12.28 12.28-32.19 0-44.48L242.72 256z"/></svg></span> <span class="fallback-text">Close menu</span> </button> </span> </div> </form> </div> <ul class="site-nav" role="menubar"> <li class="" role="presentation"> <a href="/collections/new-arrivals" role="menuitem">New Arrivals</a> </li> <li class="" role="presentation"> <a href="/collections/glasswear" role="menuitem">Bottles & Drinkware</a> </li> <li class="has-dropdown " role="presentation"> <a href="/collections/clothing" aria-haspopup="true" aria-expanded="false" role="menuitem">Clothing</a> <ul class="dropdown " aria-hidden="true" role="menu"> <li class="" role="presentation"> <a href="/collections/jackets" role="menuitem" tabindex="-1">Outerwear</a> </li> <li class="" role="presentation"> <a href="/collections/t-shirts" role="menuitem" tabindex="-1">T-Shirts</a> </li> <li class="" role="presentation"> <a href="/collections/unisex" role="menuitem" tabindex="-1">Unisex</a> </li> <li class="" role="presentation"> <a href="/collections/women" role="menuitem" tabindex="-1">Women</a> </li> </ul> </li> <li class="has-dropdown " role="presentation"> <a href="/collections/accessories" aria-haspopup="true" aria-expanded="false" role="menuitem">Accessories</a> <ul class="dropdown " aria-hidden="true" role="menu"> <li class="" role="presentation"> <a href="/collections/backpacks" role="menuitem" tabindex="-1">Backpacks</a> </li> <li class="" role="presentation"> <a href="/collections/bags" role="menuitem" tabindex="-1">Bags</a> </li> <li class="" 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id="customer_login_link">Log in</a> </li> <li> <a href="/account/register" id="customer_register_link">Create account</a> </li> </ul> </div> </nav> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "Organization", "name": "Metrolink Store", "logo": "https:\/\/store.metrolinktrains.com\/cdn\/shop\/files\/E0C335E2-3F18-41CA-94B3-3ABBB2148E28_1272x.jpg?v=1666673001", "sameAs": [ "https:\/\/Twitter.com\/metrolink","https:\/\/Facebook.com\/metrolink","https:\/\/Instagram.com\/metrolink","https:\/\/YouTube.com\/metrolink" ], "url": "https:\/\/store.metrolinktrains.com" } </script> </div> <main class="main-content main-content--breadcrumb-all" role="main"> <div class="shopify-policy__container"> <div class="shopify-policy__title"> <h1>Privacy policy</h1> </div> <div class="shopify-policy__body"> <div class="rte"> <p><strong>Metrolink Online Privacy Policy</strong></p> <p>The Southern California Regional Rail Authority (Metrolink) respects your privacy. The following describes our Privacy Policy in relation to:</p> <ol> <li>Personal information we collect</li> <li>How we use collected data</li> <li>How we protect the privacy of our customer</li> <li>How you can access your data</li> </ol> <h2> <strong>1. </strong><strong>Personal information we collect </strong> </h2> <p>Personal information may be in the form of your name, email address, phone number, street address, etc. We may obtain your personal information when you submit comments on Metrolink service, complete a survey, subscribe to an email newsletter or participate in the Metrolink rider advisory panel.</p> <h2> <strong>2. </strong><strong>How we use collected data</strong> </h2> <p>Metrolink and its contracted vendors do not sell, trade, or rent your personal information, or disclose personal information. Metrolink may use your personal information to respond to your comments, process a transaction, contact you with information about this organization or other transit services or to perform research on our products or services.</p> <p>Metrolink may also share this information with third-party service providers who provide services relating to the operation of this website, including but not limited to e-commerce services and computer programming, as well as storing and managing customer information, responding to customer comments, performing market research, processing customer transactions, and providing advice about and support of our products and services. These third-party contractors may obtain, store and/or process your personal information on their own computer systems. Some of their work on behalf of Metrolink may involve contacting you directly using the information you have provided. They are required to identify themselves as representatives of Metrolink, and their contracts and subcontracts require them to treat your personal information confidentially.</p> <p>We may request personal information when you submit feedback on our Contact Us form. You may also be asked to provide information when subscribing to an email newsletter, email alerts through purchasing the merchandise online. This personal information may be in the form of your name, email address, phone number, street address, etc. For example, you may be asked to provide an email address and name if you'd like the Agency to respond to input provided via feedback form or survey. The personal information you voluntarily provide is used to fulfill a request. Metrolink may use this information to inform you of service information, promotions or other news of value to you as a transit customer. Metrolink or its contracted vendors do not sell, trade, or rent your personal information to anyone, or disclose personal information except when the purpose and manner of the disclosure has been disclosed to you prior to your providing the information; or when disclosure is required by law.</p> <p>Anonymous technical data</p> <p>In addition to collecting personal information that you provide voluntarily, our site may automatically collect and store technical information about your visit to metrolinktrains.com, including (1) the domain names or IP addresses assigned to your computer by your provider while you connect to the Internet; (2) the type of browser software and operating system you use to access our site; (3) the date and time you access our site; and (4) the pages you visit on our site. This technical data will not personally identify you, but it may assist us in monitoring how visitors use our website.</p> <p>Metrolink also uses an online tool called CrazyEgg to better understand our users’ needs and how our site can best serve customer needs and expectations. Some of the data we gather through the CrazyEgg tool includes page visit duration and which links our visitors click, which helps us understand how we can design a better user experience for our site. (It’s like gathering user feedback without asking you to complete a survey.) CrazyEgg uses cookies and other technologies to collect data like visitor IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and preferred language. CrazyEgg stores this information in a pseudonymized user profile. CrazyEgg and Metrolink will never use this information to identify individual users or match it with further data on an individual user. For more details, please see <a href="https://www.crazyegg.com/privacy">CrazyEgg's Privacy Policy</a>. You can opt-out to the creation of a user profile, CrazyEgg's storing of data about your usage of our site and CrazyEgg's use of tracking cookies on other websites on the <a href="https://www.crazyegg.com/opt-out">CrazyEgg Opt Out page</a>.</p> <p>Statistical information</p> <p>Metrolink may compile statistical information regarding its ridership from personal information that it receives from this website or other sources. Metrolink may use this statistical information to improve our products and services, which may include providing anonymous statistical information to our Member Agencies or other organizations and partners.</p> <p>Metrolink retains personal data as long as necessary to provide and fulfill the services and transactions you have requested or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Actual retention periods can vary. The criteria we use to determine the retention periods include: (i) how long personal data is necessary for us to provide our services; (ii) whether the personal data is of a sensitive type; and (iii) whether Metrolink is subject to a l </p> <p>Remarketing</p> <p>Metrolink uses Google, Facebook and sometimes other third-party remarketing (otherwise known as retargeting) to market our services across the Internet. This remarketing process may involve Google, Facebook, other third-party sites and some applications on our website using cookies and may present a Metrolink ad on a third-party site. Cookies are defined as small data files that write to your hard drive if your browser settings allow them. The only personal information that a cookie can contain is information you supply yourself. You can set your browser to refuse cookies or retargeting pixels.</p> <p>Metrolink may also use cookies or retargeting pixels to facilitate your visit to our website and to track user traffic patterns to help us improve our website. You can set your browser to refuse cookies or retargeting pixels. However, some applications on Metrolink’s website may require cookies to work as expected. Google, Facebook or third-party sites read cookies. You may choose to opt out of remarketing campaigns through the following portals:</p> <ol> <li> <a href="https://adssettings.google.com/authenticated?hl=en#display_optout">Google’s Ad personalization page</a> offers dozens of options for ad preferences. </li> <li>If you are concerned about third-party cookies presenting Google ads and other ad networks, visit the <a href="https://optout.networkadvertising.org/">Opt Out of Interest-Based Advertising</a> page from the Network Advertising Initiative.</li> <li>You may opt out of Facebook remarketing by visiting <a href="https://www.facebook.com/about/basics/advertising/ad-preferences">Facebook Ads Preferences</a>.</li> </ol> <p>External websites</p> <p>We may provide links from this website to external sites that other public agencies or private organizations maintain, and therefore are subject to their own privacy policies. We encourage you to review these external sites’ privacy policies to determine the risks associated with using these sites.</p> <p>Metrolink’s obligations to disclose certain information</p> <p>Because Metrolink is a public agency, information that you provide to us on this website may be subject to disclosure under the California Public Records Act. This means that if a member of the public requests this information, California law requires us to provide the information to the person requesting it unless it falls under one of the exceptions in the Public Records Act. Metrolink may also be required to disclose this information pursuant to some other law or a court order.</p> <p>Metrolink may also disclose personal information to federal, state or local law enforcement authorities to enforce its rights against unauthorized access or attempted unauthorized access to Metrolink’s information technology assets or against other inappropriate use of the Metrolink website or other Metrolink property.</p> <p>Personal data on minors</p> <p>Metrolink does not direct any part of its website to children under 18 years old (or such age as a child is defined by local law if higher) and does not knowingly collect personal data from children or target its website or services to children.</p> <h2> <strong>3. </strong><strong>How we protect the privacy of our customer </strong> </h2> <p>Metrolink is committed to protecting personal information collected through our website against unauthorized access, use or disclosure. Consequently, Metrolink takes measures to protect the privacy of information that customers submit through our website. Metrolink limits access to personal information we collect through our website only to those employees and contractors who need access to the information in the performance of their official duties or contracted services. Metrolink employees and contractors who have access to this information are required to maintain its confidentiality and are not permitted to sell, disclose or otherwise use customer data except as set forth in this policy.</p> <h2>Metrolink has implemented security features throughout our site to prevent unauthorized release of or access to personal information. For example, our team keeps database information firewall protected and separate from live servers. We have integrated security procedures into the design, implementation, and day-to-day operations of the Metrolink website as part of our continuing commitment to the security of customer data. Metrolink also employs traffic monitoring software to identify unauthorized attempts to upload or change information or otherwise damage our website. Please be advised, however, that although Metrolink has taken steps to create a secure and reliable site for you, the confidentiality of any communication or material transmitted to or from Metrolink via this site or e-mail cannot be guaranteed. When disclosing any personal information, you should remain mindful that your data is potentially accessible to the public for unauthorized collection and use.</h2> <h2> <strong>4. </strong><strong>How you can access your data</strong> </h2> <p>You have the right to learn what personal information Metrolink’s records contain about you. If you believe this information is inaccurate or incomplete, you may provide us with verified accurate and complete information. If you would like us to delete your personal data, Metrolink will honor your request. Please note, however, that (1) deleting your data may result in service or price changes and (2) we may be unable to delete certain data, in which cases we would maintain the data behind a firewall to prevent access or use. For any of the above, contact us at (800) 371-5465 or submit your request <a href="https://metrolinktrains.com/customer-service/feedback-form/">here</a>.</p> <h3>Your rights regarding personal data</h3> <p>Under the California Consumer Privacy Act (CCPA) of 2018, effective January 1, 2020, if you reside in California then you have the following rights:</p> <ol> <li>You have a right to request that we disclose your personal data that we collect, use, disclose, or sell.</li> <li>You have a right to request that we delete your personal data</li> <li>You have a right to opt-out of the sale of your personal information. Please note that Metrolink and its partners/vendors do not sell customers’ personal data.</li> </ol> <p>You have a right not to receive discriminatory treatment for exercising of the privacy rights conferred by the CCPA. Metrolink will respect your exercise of the above rights. <a href="https://metrolinktrains.com/personal-data-request">To submit your request, please click here</a><a href="https://azmltwebp1.metrolinktrains.com/beta/CCPA-draft-page-895875673485792843758934758934765239846523984562938465932486598246329865289364827346589234634982756238974562349865234987562394875693285693/">.</a></p> <h2>Consent</h2> <p>By accessing this website, you consent to the information collection and use practices this policy describes.</p> <h2>Changes to Metrolink’s Privacy Policy</h2> <p>Metrolink reserves its right to modify this policy without further notice. If we change our privacy policy, we will post the new privacy policy on our website. Therefore, we encourage you to review our privacy policy periodically, to learn of any changes. Your continued use of this site following the posting of changes to the terms of this policy signifies your acceptance of these changes.</p> </div> </div> </div> </main> <div id="shopify-section-footer" class="shopify-section footer"><div data-section-id="footer" data-section-type="footer-section"> <footer class="site-footer"> <div class="wrapper"> <div class="grid"> <div class="box box-1 box-first layout-3 menu" role="navigation"aria-labelledby="nav-customer-care"> <h4 id="nav-customer-care">Customer care</h4> <p>Get answers to your questions</p> <ul > <li class=""> <a href="/search" >Search</a> </li> <li class=""> <a href="/policies/refund-policy" >Refund Policy</a> </li> <li class=""> <a href="/policies/terms-of-service" >Terms of Service</a> </li> <li class="active "> <a href="/policies/privacy-policy" >Privacy Policy</a> </li> <li class=""> <a href="/pages/faq" >F.A.Q.</a> </li> <li class=""> <a href="/pages/ccpa-opt-out" >Do not sell my personal information</a> </li> </ul> </div> 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