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Employment at Tech Services</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" id="menu-item-8001" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8001 nav-item"><a href="https://www.techservices.illinois.edu/tech-services-timeline/" class="dropdown-item">Tech Services Timeline</a></li> </ul> </section></div></li> </ul> </nav> </div> </div> <nav slot="links" class="il-links" aria-label="Top"> <ul> <li><a href="https://cio.illinois.edu" >Office of the CIO</a></li><li><a href="https://help.illinois.edu" >Help Center</a></li><li><a href="https://status.illinois.edu" >Status at Illinois</a></li><li><a href="http://cybersecurity.illinois.edu" >Cybersecurity</a></li><li><a href="http://researchit.illinois.edu" >Research IT</a></li> </ul> </nav> </il-header> </div> </div> </header> </div> <div data-elementor-type="wp-page" data-elementor-id="124" class="elementor elementor-124" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-74c61f0 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="74c61f0" data-element_type="section" data-settings="{"background_background":"classic","motion_fx_motion_fx_scrolling":"yes","motion_fx_devices":["desktop","tablet","mobile"]}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5a5d470" data-id="5a5d470" data-element_type="column" data-settings="{"background_background":"slideshow","background_slideshow_gallery":[{"id":17256,"url":"https:\/\/techservices.illinois.edu\/wp-content\/uploads\/2024\/12\/2024_Website_Fall-Banner-03.png"}],"background_slideshow_loop":"yes","background_slideshow_slide_duration":5000,"background_slideshow_slide_transition":"fade","background_slideshow_transition_duration":500}"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-330da60 elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="330da60" data-element_type="section" data-settings="{"background_background":"slideshow","background_slideshow_gallery":[],"background_slideshow_loop":"yes","background_slideshow_slide_duration":5000,"background_slideshow_slide_transition":"fade","background_slideshow_transition_duration":500}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-c5d83bd" data-id="c5d83bd" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-027f857 elementor-widget elementor-widget-spacer" data-id="027f857" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-e6df77d elementor--h-position-center elementor--v-position-middle elementor-arrows-position-inside elementor-pagination-position-inside elementor-widget elementor-widget-slides" data-id="e6df77d" data-element_type="widget" data-settings="{"transition":"fade","autoplay_speed":6000,"navigation":"both","autoplay":"yes","pause_on_hover":"yes","pause_on_interaction":"yes","infinite":"yes","transition_speed":500}" data-widget_type="slides.default"> <div class="elementor-widget-container"> <div class="elementor-swiper"> <div class="elementor-slides-wrapper elementor-main-swiper swiper" role="region" aria-roledescription="carousel" aria-label="Slides" dir="ltr" data-animation="fadeInUp"> <div class="swiper-wrapper elementor-slides"> <div class="elementor-repeater-item-75410f1 swiper-slide" role="group" aria-roledescription="slide"><div class="swiper-slide-bg" role="img"></div><div class="swiper-slide-inner" ><div class="swiper-slide-contents"><div class="elementor-slide-heading">Help Desk hours and locations</div><div class="elementor-slide-description">Get IT support in the Illini Union room 187 or DCL room 1211. Both locations are open seven days a week! </div><a href="https://techservices.illinois.edu/help-desk/" class="elementor-button elementor-slide-button elementor-size-sm">Learn more</a></div></div></div><div class="elementor-repeater-item-280530e swiper-slide" role="group" aria-roledescription="slide"><div class="swiper-slide-bg" role="img"></div><div class="swiper-slide-inner" ><div class="swiper-slide-contents"><div class="elementor-slide-heading">IT strategic planning</div><div class="elementor-slide-description">The Office of the CIO is working on the IT strategic plan for the next 3-5 years.</div><a href="https://itstrategicplan.illinois.edu" class="elementor-button elementor-slide-button elementor-size-sm">Learn about the plan</a></div></div></div><div class="elementor-repeater-item-1285884 swiper-slide" role="group" aria-roledescription="slide"><div class="swiper-slide-bg" role="img"></div><div class="swiper-slide-inner" ><div class="swiper-slide-contents"><div class="elementor-slide-heading">Generative AI Resources</div><div class="elementor-slide-description">Explore Generative AI Resources supported by Tech Services to enhance learning and innovation across the university community.</div><a href="https://techservices.illinois.edu/generative-ai-resources/%20" class="elementor-button elementor-slide-button elementor-size-sm">Learn More</a></div></div></div> </div> <div class="swiper-pagination"></div> <div class="elementor-swiper-button elementor-swiper-button-prev" role="button" tabindex="0" aria-label="Previous slide"> <i aria-hidden="true" class="eicon-chevron-left"></i> </div> <div class="elementor-swiper-button elementor-swiper-button-next" role="button" tabindex="0" aria-label="Next slide"> <i aria-hidden="true" class="eicon-chevron-right"></i> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-352dc18 elementor-widget elementor-widget-spacer" data-id="352dc18" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-18d3bec elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="18d3bec" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e048b53" data-id="e048b53" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4d96016 elementor-widget elementor-widget-html" data-id="4d96016" data-element_type="widget" data-widget_type="html.default"> <div class="elementor-widget-container"> <script src="//contrib.webtheme.illinois.edu/ils-status/status.min.js"></script> <link rel="stylesheet" href="//contrib.webtheme.illinois.edu/ils-status/status.min.css" media="all"> </div> </div> <div class="elementor-element elementor-element-69b74c2 elementor-widget elementor-widget-spacer" data-id="69b74c2" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <section class="elementor-section elementor-inner-section elementor-element elementor-element-04777ed elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="04777ed" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-57e32d6" data-id="57e32d6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-9fd5219 elementor-widget elementor-widget-text-editor" data-id="9fd5219" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p style="font-size: 24px;" align="center"><strong>Have a technology question or problem?</strong></p> </div> </div> <div class="elementor-element elementor-element-b8807ae elementor-align-center elementor-widget elementor-widget-button" data-id="b8807ae" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-md" href="https://help.uillinois.edu/TDClient/42/UIUC/Requests/TicketRequests/NewForm?ID=6JKqPvcuGcE_"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Contact the Help Desk</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-a2e7a7d elementor-section-full_width elementor-section-height-default elementor-section-height-default" data-id="a2e7a7d" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f91199f" data-id="f91199f" data-element_type="column" data-settings="{"background_background":"classic"}"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7dea8c9 elementor-widget elementor-widget-text-editor" data-id="7dea8c9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <div class="css-1dbjc4n r-1adg3ll r-6gpygo"><div class="css-1dbjc4n"><p dir="auto" data-testid="UserDescription">Your guide to technology at the University of Illinois Urbana-Champaign.</p></div></div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-6206851 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6206851" data-element_type="section" aria-label="page navigation"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-7a55c11" data-id="7a55c11" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1f44ff0 elementor-widget elementor-widget-spacer" data-id="1f44ff0" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-54cc9e3 elementor-widget elementor-widget-image" data-id="54cc9e3" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://techservices.illinois.edu/student-resource-guide"> <img decoding="async" src="https://www.techservices.illinois.edu/wp-content/uploads/elementor/thumbs/studenticonnew-pgucxy4ysbwp5mmlon08qcidv68jvkr9srsc14rc4i.png" title="studenticonnew" alt="technology resources for students" loading="lazy" /> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-a40e436" data-id="a40e436" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-51a25b5 elementor-widget elementor-widget-spacer" data-id="51a25b5" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-7fb96f7 elementor-widget elementor-widget-image" data-id="7fb96f7" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://techservices.illinois.edu/instructor-resource-guide"> <img decoding="async" src="https://www.techservices.illinois.edu/wp-content/uploads/elementor/thumbs/instructoriconnew-pgucxrk3ghnowcw5r25uqw65ph4zdp15fv7xo713c2.png" title="instructoriconnew" alt="technology resources for instructors" loading="lazy" /> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-a5ce81f" data-id="a5ce81f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-8352db8 elementor-widget elementor-widget-spacer" data-id="8352db8" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-e87f238 elementor-widget elementor-widget-image" data-id="e87f238" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://techservices.illinois.edu/researcher-resource-guide"> <img decoding="async" src="https://www.techservices.illinois.edu/wp-content/uploads/elementor/thumbs/researchericonnew-pgucxw9aenu4iepbzm6zlczgoehtg6jt4ihd2ku4gy.png" title="researchericonnew" alt="technology resources for researchers" loading="lazy" /> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-5722be2" data-id="5722be2" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-13ebd27 elementor-widget elementor-widget-spacer" data-id="13ebd27" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-4b732de elementor-widget elementor-widget-image" data-id="4b732de" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://techservices.illinois.edu/staff-resource-guide/"> <img decoding="async" src="https://www.techservices.illinois.edu/wp-content/uploads/elementor/thumbs/stafficonnew-pgucxx74lhveu0nyu4lm5uqx9sd6nvnjgn4ujusqaq.png" title="stafficonnew" alt="staff technology resources" loading="lazy" /> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-b89a694" data-id="b89a694" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5380d73 elementor-widget elementor-widget-spacer" data-id="5380d73" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-1a851de elementor-widget elementor-widget-image" data-id="1a851de" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://techservices.illinois.edu/it-staff-resource-guide"> <img decoding="async" src="https://www.techservices.illinois.edu/wp-content/uploads/elementor/thumbs/itstafficonnew-pgucxudm0zrjv6s2aldqgdgjhmr30sccg96e40wwte.png" title="itstafficonnew" alt="technology resources for IT staff" loading="lazy" /> </a> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-79d9521" data-id="79d9521" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-712a36a elementor-widget elementor-widget-spacer" data-id="712a36a" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-47ae826 elementor-widget elementor-widget-image" data-id="47ae826" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://techservices.illinois.edu/visitor-resource-guide"> <img decoding="async" src="https://www.techservices.illinois.edu/wp-content/uploads/elementor/thumbs/visitorsiconnew-pgucy00n5zz9sujvdnthvc1b1xzaayyqh13azoojs2.png" title="visitorsiconnew" alt="technology resources for visitors" loading="lazy" /> </a> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-78c14ef elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle" data-id="78c14ef" data-element_type="section" 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</article> <article class="elementor-post elementor-grid-item post-17280 post type-post status-publish format-standard has-post-thumbnail hentry category-featured-story tag-leadership tag-office-of-the-cio tag-success"> <div class="elementor-post__card"> <a class="elementor-post__thumbnail__link" href="https://www.techservices.illinois.edu/2024/12/17/university-of-illinois-announces-key-leadership-updates/" tabindex="-1" ><div class="elementor-post__thumbnail"><img loading="lazy" decoding="async" width="1471" height="744" src="https://www.techservices.illinois.edu/wp-content/uploads/2024/12/Screenshot-2024-12-17-at-1.07.32 PM.png" class="attachment-full size-full wp-image-17282" alt="Photo of Mairéad Martin and Kim Milford headshots" srcset="https://www.techservices.illinois.edu/wp-content/uploads/2024/12/Screenshot-2024-12-17-at-1.07.32 PM.png 1471w, https://www.techservices.illinois.edu/wp-content/uploads/2024/12/Screenshot-2024-12-17-at-1.07.32 PM-300x152.png 300w, 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