TurboTax® Software Support - Get Answers to Your Tax Questions and Help Using TurboTax

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href="https://web.archive.org/web/20111210104918/http://turbotax.intuit.com/personal-taxes/itsdeductible/">ItsDeductible</a></li> </ul> </li> <li><a href="javascript:;">Pricing</a> <ul id="bbm_pricing"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Audit-Protection/What-is-Audit-Defense-/GEN12590.html">Audit Defense</a></li> <li><a href="https://web.archive.org/web/20111210104918/http://turbotax.intuit.com/personal-taxes/">Personal Tax Pricing</a></li> <li><a href="https://web.archive.org/web/20111210104918/http://turbotax.intuit.com/small-business-taxes/">Small Business Pricing</a></li> </ul> </li> <li><a href="javascript:;">Guarantees</a> <ul id="bbm_guarantees"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/General-Product-Purchase/TurboTax-Satisfaction-Guarantee/GEN12231.html">Satisfaction Guarantee</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/TurboTax-Accuracy-Guarantee/GEN12068.html">Accuracy Guarantee</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/General-Product-Purchase/Maximum-Refund-Guarantee-or-Your-Money-Back/GEN12095.html">Maximum Refund Guarantee</a></li> </ul> </li> </ul> </li> <li><a href="javascript:;">Order & My Account Questions</a> <ul id="bbo"> <li><a href="javascript:;">Where is My Order?</a> <ul id="bbow"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Order-status/Where-Is-My-Order-/GEN12441.html">Where Is My Order</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/General-Product-Purchase/TurboTax-Orders--Charges--and-Statements/GEN12484.html">TurboTax Orders, Charges & Statements</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/General-Product-Purchase/TurboTax-Satisfaction-Guarantee/GEN12231.html">Satisfaction Guarantee</a></li> </ul> </li> <li><a href="javascript:;">My Account Information</a> <ul id="bbom"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Log-In/What-is--My-Account--and-how-do-I-update-it-/GEN12490.html">What is My Account?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Ordering-Account-ID-or-Password/SLN12070.html">Forgot Username or Password</a></li> </ul> </li> <li><a href="javascript:;">How do I order TurboTax?</a> <ul id="bboh"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/General-Product-Purchase/Where-can-I-purchase-TurboTax-software-/GEN12437.html">How To Buy TurboTax</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/General-Product-Purchase/TurboTax-Buyer-s-Guide/GEN12026.html">Which Product Should I Buy?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/go/GEN12444">Purchasing Older Versions of TurboTax</a></li> </ul> </li> </ul> </li> <li><a href="javascript:;">Billing and Credit Cards</a> <ul id="bbb"> <li><a href="javascript:;">Billing Issues</a> <ul id="bbbbb"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/General-Product-Purchase/TurboTax-Orders--Charges--and-Statements/GEN12484.html">TurboTax Orders, Charges & Statements</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Explanation-of-Charges/Deciphering-Your-Credit-or-Debit-Card-Statement/GEN12154.html">Credit and Debit Card Authorizations</a></li> </ul> </li> <li><a href="javascript:;">Credit Card Issues</a> <ul id="bbbc"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Print-and-File/Refund-payment-options-for-customers-without-a-bank-account/GEN12647.html">Customers Without a Bank Account</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Explanation-of-Charges/Deciphering-Your-Credit-or-Debit-Card-Statement/GEN12154.html">Credit and Debit Card Authorizations</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Credit-Card-Payment-Method-Unavailable-When-E-filing/SLN12084.html">Error: "Payment Method Unavailable"</a></li> </ul> </li> <li><a href="javascript:;">Product Refunds</a> <ul id="bbbp"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/General-Product-Purchase/Maximum-Refund-Guarantee-or-Your-Money-Back/GEN12095.html">Maximum Refund Guarantee</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/refund-request/index.jsp">Request a Product Refund</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/go/GEN12231">Satisfaction Guarantee</a></li> </ul> </li> </ul> </li> </ul> </li> <li><a href="javascript:;">Login Issues</a> <ul id="login_issues"> <li><a href="javascript:;">TurboTax Online</a> <ul id="lio"> <li><a href="javascript:;">Logging in to TurboTax</a> <ul id="liol"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Can-t-Access/TurboTax-Online-2009-is-no-longer-available/SLN12453.html">TurboTax Online 2009 no longer available</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Forgot-UserID-and-Password/Lost-Your-TurboTax-Online-2010-Login-Info-/GEN12964.html">Problems Logging In to TurboTax</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Copy-of-Return/Access-2008-or-Earlier-Tax-Returns/GEN12469.html">Access a Prior Year Return</a></li> </ul> </li> <li><a href="javascript:;">Connectivity Issues</a> <ul id="lioc"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Connectivity-Errors/Check-Your-Internet-Connection--Windows-/GEN12583.html">Check Your Internet Connection</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Security-Software-and-TurboTax/GEN12014.html">Configure Your Firewall Software</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Check-Your-Router/GEN12061.html">Check Your Home Router</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Allow-Cookies-and-Pop-ups/GEN12010.html">Cookies and Pop-Up Blockers</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Log-In/Error---20-minutes--When-Signing-In/SLN12061.html">Error: 20 Minutes When Signing In</a></li> </ul> </li> <li><a href="javascript:;">Accessing Prior-Year Returns</a> <ul id="lioa"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Copy-of-Return/Why-can-t-I-find-my-tax-return-in-my-TurboTax-Online-account-/GEN12745.html">Why can't I find my tax return in TurboTax Online?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Amend-a-Return/Amend-a-Return/GEN12781.html">How to Amend a Prior Year Return</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Copy-of-Return/Access-2008-or-Earlier-Tax-Returns/GEN12469.html">Access Prior-Year Data File (.tax)</a></li> </ul> </li> </ul> </li> <li><a href="javascript:;">My Account</a> <ul id="lim"> <li><a href="javascript:;">Downloads</a> <ul id="limd"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Log-In/What-is--My-Account--and-how-do-I-update-it-/GEN12490.html">What Is "My Account"</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Log-In/What-is--My-Account--and-how-do-I-update-it-/GEN12490.html">Create/Update My Account</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Install-Product/Find-Your-Download--Windows-/GEN12334.html">Find Your Download File</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/General-Product-Purchase/Where-can-I-purchase-TurboTax-software-/GEN12437.html">How do I Buy TurboTax</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Download-Federal/Download-Your-TurboTax-Software-Purchase/GEN12451.html">Download Your TurboTax Software Purchase</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Download-State--Desktop-/Download-TurboTax-State--Windows-/GEN12253.html">Download TurboTax State (Windows)</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Download-State--Desktop-/Download-TurboTax-State--Mac-/GEN12513.html">Download TurboTax State (Mac)</a></li> </ul> </li> <li><a href="javascript:;">Prior Year</a> <ul id="limp"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/personal-taxes/past-years-products.jsp">Available Prior-Year Products</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Issues-about-Prior-Year/Prior-Returns-and-TurboTax/GEN12108.html">Prior-Year Returns and TurboTax</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Can-t-Access/TurboTax-Online-2009-is-no-longer-available/SLN12453.html">TurboTax 2009 no longer available</a></li> </ul> </li> <li><a href="javascript:;">Logging In</a> <ul id="liml"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Log-In/What-is--My-Account--and-how-do-I-update-it-/GEN12490.html">Create or Update Your Ordering Account</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Connectivity-Errors/Check-Your-Internet-Connection--Windows-/GEN12583.html">Check Your Internet Connection</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Security-Software-and-TurboTax/GEN12014.html">Configure Your Firewall Software</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Check-Your-Router/GEN12061.html">Check Your Home Router</a></li> </ul> </li> <li><a href="javascript:;">TurboTax Advantage (Auto Renewal)</a> <ul id="limt"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax-Advantage--AUTO-RENEW-/What-is-TurboTax-Advantage--Automatic-Renewal--and-How-Do-I-Enroll-/GEN12504.html">What is TurboTax Advantage?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TAR-Update-Credit-Card/Update-TurboTax-Advantage-Account---Credit-Card-Info/GEN12537.html">Updating Your Account</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Forgot-UserID-and-Password/TurboTax-Advantage--automatic-renewal--Sign-In-Help/SLN12201.html">Forgot User ID or Password</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TAR-Refund/Cancelling-or-refunding-TurboTax-Advantage--automatic-renewal--enrollment-and-order/GEN12535.html">Canceling Your Enrollment</a></li> </ul> </li> </ul> </li> </ul> </li> <li><a href="javascript:;">Install & Update</a> <ul id="install_update"> <li><a href="javascript:;">Installing TurboTax</a> <ul id="iui"> <li><a href="javascript:;">Downloading TurboTax</a> <ul id="iuid"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Download-Federal/TurboTax-Download-FAQs/GEN12421.html">TurboTax Download FAQs</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Download-Federal/Download-Your-TurboTax-Software-Purchase/GEN12451.html">Download From My Account</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Install-Product/Find-Your-Download--Windows-/GEN12334.html">Find Your Download</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Download-State--Desktop-/Download-TurboTax-State--Windows-/GEN12253.html">Download Your State</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Download-State--Desktop-/Download-TurboTax-State--Mac-/GEN12513.html">Download Your State (Mac)</a></li> </ul> </li> <li><a href="javascript:;">Install TurboTax</a> <ul id="iuii"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Install-Product/Windows-Installer-and--NET-Errors/SLN12216.html">Top Install Issues</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Install-Product/Install-the-CD-Download--Windows-/GEN12443.html">Install the CD or Download (Windows)</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Install-Product/Install-the-CD-Download--Mac-/GEN12153.html">Install the CD or Download (Mac)</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Install-Product/Troubleshoot-Installing-and-Running-TurboTax--Windows-/GEN12454.html">Troubleshoot Installing</a></li> </ul> </li> <li><a href="javascript:;">Can I Upgrade TurboTax?</a> <ul id="iuiu"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/General-Product-Purchase/Upgrade-TurboTax-Online/GEN12828.html">Upgrade TurboTax Online</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Upgrade/Upgrade-TurboTax--personal-Desktop-versions-/GEN12967.html">Can I Upgrade My Version of TurboTax 2010?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/General-Product-Purchase/Do-I-Have-to-Buy-TurboTax-Each-Year-/GEN12173.html">Can I Upgrade From 2009 to 2010?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Questions-about-Product-Line-and-Features/Can-I-Switch-Back-to-a-Lower-Priced-TurboTax-/GEN12186.html">Can I Switch to a Lower-Priced Version of TurboTax Online?</a></li> </ul> </li> <li><a href="javascript:;">TurboTax 2011 System Requirements</a> <ul id="iuis"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Install-Product/TurboTax-2011-System-Requirements/GEN81459.html">TurboTax Software (Windows)</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Install-Product/TurboTax-2011-System-Requirements/GEN81459.html">TurboTax Software (Mac)</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Install-Product/TurboTax-2011-System-Requirements/GEN81459.html">TurboTax Online</a></li> </ul> </li> <li><a href="javascript:;">Prior Year TurboTax Software (2009 and earlier)</a> <ul id="iuit"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Download-Prior-Year/Purchasing-Older-Versions-of-TurboTax/GEN12444.html">Purchase a Prior-Year version</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Issues-about-Prior-Year/Prior-Returns-and-TurboTax/GEN12108.html">Prior-Year TurboTax Q&A</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Download-Federal/Download-Your-TurboTax-Software-Purchase/GEN12451.html">Re-download prior-year purchase</a></li> </ul> </li> </ul> </li> <li><a href="javascript:;">Updating TurboTax</a> <ul id="iut"> <li><a href="javascript:;">Update TurboTax</a> <ul id="iutd"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Update-Product/How-to-Update-TurboTax-State/GEN12219.html">How Do I Update TurboTax State?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Updating-the-product/Why-Do-I-Need-to-Update-TurboTax-/GEN12356.html">Why Do I Have to Update?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Update-Product/How-to-Update-TurboTax/GEN12280.html">How to Update TurboTax</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Update-Product/How-Long-Does-It-Take-to-Update-TurboTax-Software-/GEN12362.html">How Long Does it Take to Update?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Update-CD/Can-I-order-a-CD-that-has-all-the-updates-on-it-/GEN12489.html">Can I order an Update CD?</a></li> </ul> </li> <li><a href="javascript:;">Download Updates</a> <ul id="iuttd"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Update-Product/How-to-Update-TurboTax/GEN12280.html">How to update TurboTax</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Manual-Updates-for-TurboTax-2007-2010-Federal-Tax-Products/GEN12430.html">Manually Update TurboTax</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Updating-the-product/What-if-TurboTax-is-updated-after-I-ve-already-filed-/GEN12361.html">What if TurboTax is updated after I already filed?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Update-Product/Troubleshoot-Updating--Windows-/GEN12056.html">Troubleshoot Updating (Win)</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Troubleshoot-Updating--Mac-/GEN12062.html">Troubleshoot Updating (Mac)</a></li> </ul> </li> </ul> </li> <li><a href="javascript:;">Download Issues</a> <ul id="iud"> <li><a href="javascript:;">Browser Issues</a> <ul id="iudb"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Allow-Cookies-and-Pop-ups/GEN12010.html">Enable Cookies & Disable Pop-Up Blockers</a></li> </ul> </li> <li><a href="javascript:;">Dealing with Firewalls</a> <ul id="iudd"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Security-Software-and-TurboTax/GEN12014.html">Configure Your Firewall Software</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Check-Your-Router/GEN12061.html">Check Your Home Router</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Security-Software-and-TurboTax/GEN12014.html">Mac Firewall Issues</a></li> </ul> </li> <li><a href="javascript:;">Connection Issues</a> <ul id="iudc"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Connectivity-Errors/Check-Your-Internet-Connection--Windows-/GEN12583.html">Check Your Internet Connection</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Check-Your-Router/GEN12061.html">Check Your Home Router</a></li> </ul> </li> </ul> </li> <li><a href="javascript:;">Troubleshooting</a> <ul id="ius"> <li><a href="javascript:;">Troubleshooting Installing</a> <ul id="iusi"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Install-Product/Troubleshoot-Installing-and-Running-TurboTax--Windows-/GEN12454.html">Troubleshoot Installing the TurboTax CD (Windows)</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Install-Product/Troubleshoot-Installing--Mac-/GEN12121.html">Troubleshoot Installing the TurboTax CD (Mac)</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Install-Product/Windows-Installer-and--NET-Errors/SLN12216.html">Installation Errors</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Uninstall-Product/Uninstall-TurboTax-2008-or-later--Windows-/GEN12957.html">Uninstall TurboTax (Windows)</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Uninstall-TurboTax--Mac-/GEN12123.html">Uninstall TurboTax (Mac)</a></li> </ul> </li> <li><a href="javascript:;">Troubleshooting Updating</a> <ul id="iusu"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Update-Product/Troubleshoot-Updating--Windows-/GEN12056.html">Troubleshoot Updating</a></li> </ul> </li> <li><a href="javascript:;">Troubleshooting Browsers</a> <ul id="iusb"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Allow-Cookies-and-Pop-ups/GEN12010.html">Allow Cookies & Pop-Ups (Windows)</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Allow-Cookies-and-Pop-ups/GEN12010.html">Allow Cookies & Pop-Ups (Mac)</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Allow-Cookies-and-Pop-ups/GEN12010.html">Allow Cookies & Pop-Ups (TurboTax Online)</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/How-to-Delete-Cookies/GEN12143.html">Delete Cookies</a></li> </ul> </li> <li><a href="javascript:;">Troubleshooting Firewalls</a> <ul id="iusf"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Security-Software-and-TurboTax/GEN12014.html">Configure Your Firewall Software</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Check-Your-Router/GEN12061.html">Check Your Home Router</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Security-Software-and-TurboTax/GEN12014.html">Norton Personal Firewall</a></li> </ul> </li> <li><a href="javascript:;">Troubleshooting Your Internet Connection</a> <ul id="iusc"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Connectivity-Errors/Check-Your-Internet-Connection--Windows-/GEN12583.html">Check Your Internet Connection</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Check-Your-Router/GEN12061.html">Check Your Home Router</a></li> </ul> </li> </ul> </li> </ul> </li> <li><a href="javascript:;">Login & Install</a> <ul id="login_install"> <li><a href="javascript:;">Installing TurboTax</a> <ul id="giui"> <li><a href="javascript:;">Downloading TurboTax</a> <ul id="giuid"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Download-Federal/TurboTax-Download-FAQs/GEN12421.html">TurboTax Download FAQs</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Download-Federal/Download-Your-TurboTax-Software-Purchase/GEN12451.html">Download From My Account</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Install-Product/Find-Your-Download--Windows-/GEN12334.html">Find Your Download</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Download-State--Desktop-/Download-TurboTax-State--Windows-/GEN12253.html">Download Your State</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/go/GEN12513">Download Your State (Mac) </a></li> </ul> </li> <li><a href="javascript:;">Install TurboTax</a> <ul id="giuii"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/go/SLN12216">Top Install Issues</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Install-Product/Install-the-CD-Download--Windows-/GEN12443.html">Install the CD or Download (Windows)</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Install-Product/Install-the-CD-Download--Mac-/GEN12153.html">Install the CD or Download (Mac)</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Install-Product/Troubleshoot-Installing-and-Running-TurboTax--Windows-/GEN12454.html">Troubleshoot Installing</a></li> </ul> </li> <li><a href="javascript:;">Can I Upgrade TurboTax?</a> <ul id="giuiu"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/General-Product-Purchase/Upgrade-TurboTax-Online/GEN12828.html">Upgrade TurboTax Online</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Upgrade/Upgrade-TurboTax--personal-Desktop-versions-/GEN12967.html">Can I Upgrade My Version of TurboTax 2010?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/General-Product-Purchase/Do-I-Have-to-Buy-TurboTax-Each-Year-/GEN12173.html">Can I Upgrade from 2009 to 2010?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Questions-about-Product-Line-and-Features/Can-I-Switch-Back-to-a-Lower-Priced-TurboTax-/GEN12186.html">Can I Switch to a Lower-Priced Version of TurboTax Online?</a></li> </ul> </li> <li><a href="javascript:;">TurboTax 2011 System Requirements</a> <ul id="giuis"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Install-Product/TurboTax-2011-System-Requirements/GEN81459.html">TurboTax Software (Windows)</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Install-Product/TurboTax-2011-System-Requirements/GEN81459.html">TurboTax Software (Mac)</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Install-Product/TurboTax-2011-System-Requirements/GEN81459.html">TurboTax Online</a></li> </ul> </li> <li><a href="javascript:;">Prior Year TurboTax Software (2009 and earlier)</a> <ul id="giuit"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Download-Prior-Year/Purchasing-Older-Versions-of-TurboTax/GEN12444.html">Purchase a Prior-Year version</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Issues-about-Prior-Year/Prior-Returns-and-TurboTax/GEN12108.html">Prior-Year TurboTax Q&A</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/go/GEN12451">Re-download prior-year purchase</a></li> </ul> </li> </ul> </li> <li><a href="javascript:;">Updating TurboTax</a> <ul id="giut"> <li><a href="javascript:;">Update TurboTax</a> <ul id="giutd"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Update-Product/How-to-Update-TurboTax-State/GEN12219.html">How do I update TurboTax State?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Updating-the-product/Why-Do-I-Need-to-Update-TurboTax-/GEN12356.html">Why Do I Have to Update?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Update-Product/How-to-Update-TurboTax/GEN12280.html">How to Update TurboTax</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Update-Product/How-Long-Does-It-Take-to-Update-TurboTax-Software-/GEN12362.html">How Long Does it Take to Update?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/go/GEN12489">Can I order an Update CD?</a></li> </ul> </li> <li><a href="javascript:;">Download Updates</a> <ul id="giutt"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/go/GEN12280">How to update TurboTax</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Manual-Updates-for-TurboTax-2007-2010-Federal-Tax-Products/GEN12430.html">Manually Update TurboTax</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Updating-the-product/What-if-TurboTax-is-updated-after-I-ve-already-filed-/GEN12361.html">What if TurboTax is updated after I already filed?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Update-Product/Troubleshoot-Updating--Windows-/GEN12056.html">Troubleshoot Updating (Win)</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Troubleshoot-Updating--Mac-/GEN12062.html">Troubleshoot Updating (Mac)</a></li> </ul> </li> </ul> </li> <li><a href="javascript:;">TurboTax Online</a> <ul id="glio"> <li><a href="javascript:;">Logging in to TurboTax</a> <ul id="gliol"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Can-t-Access/TurboTax-Online-2009-is-no-longer-available/SLN12453.html">TurboTax Online 2009 no longer available</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Forgot-UserID-and-Password/Lost-Your-TurboTax-Online-2010-Login-Info-/GEN12964.html">Problems Logging In to TurboTax</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Copy-of-Return/Access-2008-or-Earlier-Tax-Returns/GEN12469.html">Access a Prior Year Return</a></li> </ul> </li> <li><a href="javascript:;">Connectivity Issues</a> <ul id="glioc"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Connectivity-Errors/Check-Your-Internet-Connection--Windows-/GEN12583.html">Check Your Internet Connection</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Security-Software-and-TurboTax/GEN12014.html">Configure Your Firewall Software</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Check-Your-Router/GEN12061.html">Check Your Home Router</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Allow-Cookies-and-Pop-ups/GEN12010.html">Cookies and Pop-Up Blockers</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Log-In/Error---20-minutes--When-Signing-In/SLN12061.html">Error: 20 Minutes When Signing In</a></li> </ul> </li> <li><a href="javascript:;">Accessing Prior-Year Returns</a> <ul id="glioa"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Copy-of-Return/Why-can-t-I-find-my-tax-return-in-my-TurboTax-Online-account-/GEN12745.html">Why can't I find my tax return in TurboTax Online?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Amend-a-Return/Amend-a-Return/GEN12781.html">How to Amend a Prior Year Return</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Copy-of-Return/Access-2008-or-Earlier-Tax-Returns/GEN12469.html">Access Prior-Year Data File (.tax)</a></li> </ul> </li> </ul> </li> </ul> </li> <li><a href="javascript:;">Import & Transfer</a> <ul id="import_transfer"> <li><a href="javascript:;">Importing Data Into TurboTax</a> <ul id="iti"> <li><a href="javascript:;">Importing from Quicken</a> <ul id="itii"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Import/Import-into-TurboTax-Desktop--Personal-/GEN12184.html">Import into TurboTax Desktop</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Import/Import-into-TurboTax-Online/GEN12145.html">Import into TurboTax Online</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Transfer-Info/Importing-from-Quicken--txf-file/GEN12187.html">Creating a .txf file in Quicken</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Home-Tab/Review--Change--or-Delete-Transferred-or-Imported-Data/GEN12079.html">Review, Change or Delete Imported Data</a></li> </ul> </li> <li><a href="javascript:;">Importing from QuickBooks</a> <ul id="itiq"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Import-from-QB/Import-QuickBooks-into-TurboTax-Business/GEN12147.html">Import into TurboTax Business</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Home-Tab/Review--Change--or-Delete-Transferred-or-Imported-Data/GEN12079.html">Review, Change or Delete Imported Data</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Import-from-QB/Can-I-import-QuickBooks-data-into-Quick-Employer-Forms-/GEN12020.html">Unable to Import to W2/1099 Reporter</a></li> </ul> </li> <li><a href="javascript:;">Importing from Banks & Brokerages</a> <ul id="itib"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Import/Importing-from-Financial-Institutions/GEN12071.html">Importing From Financial Institutions</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Home-Tab/Review--Change--or-Delete-Transferred-or-Imported-Data/GEN12079.html">Review, Change or Delete Imported Data</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Transfer-Info/Error-Code-2---Internet-Connection-issue/SLN12150.html">Error 2</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Financial-Institutions-Listis-Blank/GEN12349.html">Financial Institution List is Blank</a></li> </ul> </li> <li><a href="javascript:;">Importing your W-2</a> <ul id="itiw"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Import/Importing-from-Financial-Institutions/GEN12071.html">Importing Your W-2</a></li> </ul> </li> </ul> </li> <li><a href="javascript:;">Transferring Prior-Year Data</a> <ul id="itt"> <li><a href="javascript:;">Last Year's TurboTax Data</a> <ul id="ittl"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Transfer-Info/Transferring-in-TurboTax/GEN12073.html">Transferring In TurboTax</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Transfer-from-last-year/Transfer-Last-Year-s-Tax-Info-from-Desktop-to-Desktop--Windows-/GEN12460.html">From TurboTax Software</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Transfer-from-last-year/Transfer-from-Online-to-Online/GEN12155.html">From TurboTax Online</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/PC-to-PC/Move-Your-Tax-Return-to-a-Different-Computer/GEN12339.html">Move Your Tax Return to a Different Computer</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Copy-of-Return/Access-2008-or-Earlier-Tax-Returns/GEN12469.html">Accessing A Prior-Year Return Online</a></li> </ul> </li> <li><a href="javascript:;">Transferring From Other Tax Software</a> <ul id="ittt"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Transfer-from-last-year/Transfer-last-year-s-return-to-TurboTax-CD-Download-software-for-Windows/GEN12460.html">Transfer From TaxAct</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Transfer-from-last-year/Transfer-last-year-s-return-to-TurboTax-CD-Download-software-for-Windows/GEN12460.html">Transfer From TaxCut</a></li> </ul> </li> <li><a href="javascript:;">Finding Your Return</a> <ul id="ittf"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Copy-of-Return/Retrieve-a-Tax-File-from-a-Portable-Device/GEN12320.html">Retrieve Your Tax Data File</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Print-and-Save/Save-a-Backup-Copy-of-Your-Tax-File/GEN12008.html">Create a Tax Data File</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Print-and-Save/Save-a-Backup-Copy-of-Your-Tax-File/GEN12008.html">Back Up Your Tax Data File</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Copy-of-Return/Find-Files--Windows-/GEN12332.html">Searching Your Computer</a></li> </ul> </li> <li><a href="javascript:;">Moving to a New Computer</a> <ul id="ittm"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Move-Your-Tax-Return-to-a-New-Computer/GEN12339.html">Moving Current-Year Return</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Transfer-Info/Continue-an-Online-Return-in-TurboTax-Desktop-Software/GEN12160.html">Switching from TurboTax Online to Desktop</a></li> </ul> </li> </ul> </li> </ul> </li> <li><a href="javascript:;">Tax Questions</a> <ul id="tax_questions"> <li><a href="javascript:;">Family</a> <ul id="tqf"> <li><a href="javascript:;">Household</a> <ul id="tqfh"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/About-your-Dependents/Who-Is-A-Dependent-/GEN12426.html">Who Counts as My Dependent?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Other-Deductions-and-Credits/What-is-the-EIC-and-Do-I-Qualify-/GEN80354.html">What is the EIC and Do I Qualify?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Donations/What-Kinds-of-Charitable-Donations-Can-I-Deduct-/GEN80369.html">What Kinds of Charitable Donations Can I Deduct?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax_deductions_available_for_families/article">Deductions for Families</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Filing-Status/What-is-My-Filing-Status-/GEN80382.html">What is My Filing Status?</a></li> </ul> </li> <li><a href="javascript:;">Children</a> <ul id="tqfc"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/birth_of_a_child/article">Birth of a Child</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/You-and-Your-Family/Child-and-Dependent-Care-Expense-Credit/GEN12287.html">Child and Dependent Care Expense Credit</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Education/Child-Tax-Credit/GEN12040.html">Child Tax Credit</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Additional-Tax-Payments/The-Kiddie-Tax/GEN12391.html">The Kiddie Tax</a></li> </ul> </li> <li><a href="javascript:;">Education</a> <ul id="tqfe"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Education/Education-Benefits-for-Tax-Year-2010/GEN80419.html">Education Benefits for Tax Year 2010</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Education/Education-Credits-Available-for-2010-Tax-Filing/GEN80424.html">Education Credits Available for 2010 Tax Filing</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Education/Who-Claims-the-Education-Credit--Parent-Dependent-or-Relative-/GEN80423.html">Who Claims the Education Credit: Parent, Dependent or Relative?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax-Topics/Tuition-and-Fees-Deduction/GEN80421.html">Tuition and Fees Deduction</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Can-I-Claim-the-Student-Loan-Interest-Deduction-/GEN80353.html">Can I Claim the Student Loan Interest Deduction?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Education/What-are-Qualified-Education-Expenses-/GEN80422.html">What are Qualified Education Expenses?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax-Topics/Paying-Qualified-Education-Expenses-with-Grants-or-Scholarships/GEN80525.html">Paying Qualified Education Expenses with Grants and Scholarships</a></li> </ul> </li> <li><a href="javascript:;">Transitions</a> <ul id="tqfl"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/Getting_married_turbotax/article">Getting Married</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/Getting_divorced_turbotax/article">Getting Divorced</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/major_illness_or_injury/article">Major Illness or Injury</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/death-in-the-family/article">Death in the Family</a></li> </ul> </li> <li><a href="javascript:;">Special Situations</a> <ul id="tqfs"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/how_to_use_the_tax_law_to_help_reduce_your_debt_turbotax/article">Debt and Taxes</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/estates_and_trusts_turbotax/article">Estates and Trusts</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/medical_expenses_checklist/article">Medical Expenses Checklist</a></li> </ul> </li> </ul> </li> <li><a href="javascript:;">Home</a> <ul id="tqh"> <li><a href="javascript:;">Buying</a> <ul id="tqhb"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Home-Ownership/Buying-Your-First-Home/INF12009.html">Buying Your First Home</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Home-Ownership/Buying-a-Second-Home/INF12015.html">Buying a Second Home</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/home_ownership_deductions/article">Home Ownership Tax Deductions</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/faq_on_deducting_mortgage_interest/article">Deducting Mortgage Interest</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Your-Home/How-to-Qualify-for-the-Homebuyer-Credit-Extended-into-2010/GEN12540.html">Taking the First-Time Homebuyer Credit</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Your-Home/Mortgage-Insurance-Deduction-for-Years-2008-2010/GEN12429.html">Private Mortgage Insurance Deduction</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Cars-and-Other-Things-You-Own/Questions---Answers-about-Repaying-the-2008-First-Time-Homebuyer-Credit/GEN12947.html">Q&A about Repaying the 2008 First-Time Homebuyer Credit</a></li> </ul> </li> <li><a href="javascript:;">Selling</a> <ul id="tqhs"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/selling_a_home_turbotax/article">Selling a Home</a></li> </ul> </li> <li><a href="javascript:;">Improvements</a> <ul id="tqho"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/You-and-Your-Family/What-Can-Be-Deducted-When-Refinancing-Rental-Property-/GEN80465.html">What Can Be Deducted When Refinancing Rental Property?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Other-Deductions-and-Credits/How-Do-I-Qualify-for-the-Homeowner-Energy-Credit-/GEN80475.html">How Do I Qualify for the Homeowner Energy Credit?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Home-Ownership/10-Energy-Related-Home-Improvements-You-Can-Make-Today/INF12124.html">10 Energy-Related Home Improvements You Can Make Today</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/how_home_improvements_affect_your_taxes_when_you_sell_turbotax/article">Home Improvements</a></li> </ul> </li> <li><a href="javascript:;">Second Home</a> <ul id="tqhh"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/selling_a_home_turbotax/article">Selling a Home</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/You-and-Your-Family/What-Can-Be-Deducted-When-Refinancing-Rental-Property-/GEN80465.html">What Can Be Deducted When Refinancing Rental Property?</a></li> </ul> </li> <li><a href="javascript:;">Special Issues</a> <ul id="tqhp"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Less-Common-Income/1099-C-Cancellation-of-Mortgage-Debt/GEN12459.html">1099-C Cancellation of Mortgage Debt</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/foreclosure_turbotax/article">Tax Relief for Cancelled Mortgage Debt</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/You-and-Your-Family/2009-Property-Tax-Deduction-for-Taxpayers-Who-Don-t-Itemize/GEN12547.html">Property Tax Deduction for Taxpayers Who Don't Itemize</a></li> </ul> </li> </ul> </li> <li><a href="javascript:;">Work</a> <ul id="tqw"> <li><a href="javascript:;">Income</a> <ul id="tqwi"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/kb/personal-income/earned-income/7256.html">Are Unemployment Benefits Taxable?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/first_job/article">Your First Job</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Jobs-and-Career/Form-W-4-and-Your-Take-Home-Pay/INF12026.html">Estimating Take-Home Pay</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/Changing_jobs_turbotax/article">Changing Jobs</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Jobs-and-Career/Losing-a-Job/INF12027.html">Losing Your Job</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Miscellaneous--Misc--Income-Is-Doubling/GEN12656.html">Miscellaneous (Misc) Income Is Doubling</a></li> </ul> </li> <li><a href="javascript:;">Self Employment</a> <ul id="tqws"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/the_self_employment_tax/article">Self-Employment Tax</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Self-Employment-Taxes/Working-at-Home/INF12013.html">Working at Home</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/how_to_set_up_a_home_office/tax-article">Setting up a Home Office</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Self-Employment-Taxes/Tax-Topics-for-Freelancers--Contractors-and-Consultants/INF12025.html">Tax Tips for Freelancers, Contractors</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/schedule_c_reporting_business_income_and_deductions_turbotax/article">Schedule C - Business Deductions</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Business-Taxes/What-is-the-Self-Employment-Tax-and-Who-has-to-Pay-It-/GEN80394.html">What is the Self-Employement Tax and Who Has to Pay It?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Home-Tab/Why-can-t-I-enter-my-Schedule-C-income-in-TurboTax-Business-/GEN12005.html">Why can't I enter my Schedule C Income in TurboTax Business?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Rentals-and-Royalties/Rental-Property-Income-and-Expenses/GEN12255.html">Rental Property Income and Expenses</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Can-I-Take-a-Deduction-for-Working-From-Home-/GEN80378.html">Can I Take a Deduction for Working from Home?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Employment-Expenses/Can-I-Deduct-My-Employee-Business-Expenses-on-My-Tax-Return-/GEN80351.html">Can I Deduct My Employee Business Expenses on My tax Return?</a></li> </ul> </li> <li><a href="javascript:;">Small Business</a> <ul id="tqwb"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/starting_a_business_turbotax/small-biz-article">Starting a Business</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/when_and_how_to_incorporate_turbotax/small-biz-article">When to Incorporate</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/limited_liability_company_turbotax/small-biz-article">Limited Liability Company</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/managing_your_assets/small-biz-article">Managing Assets</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/closing_a_business/small-biz-article">Closing a Business</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Small-Business-Taxes/Summary-of-Business-Tax-Law-Changes-2010-2017/INF12030.html">Summary of Business Tax Law Changes</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Small-Business-Taxes/Business-Tax-Preparation/INF12001.html">Business Tax Preparation</a></li> </ul> </li> <li><a href="javascript:;">Business of Taxes</a> <ul id="tqwt"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/taking_business_tax_deductions/small-biz-article">Business Tax Deductions</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/home_office_deduction/tax-article">Home Office Deduction</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/business_use_of_vehicles/tax-article">Business Use of Vehicles</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/business_tax_preparation_turbotax/small-biz-article">Business Tax Preparation</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/business_tax_extension_turbotax/small-biz-article">Filing Business Tax Extension</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Business-Taxes/Depreciation-of-Business-Assets/INF12091.html">Depreciation of Business Assets</a></li> </ul> </li> <li><a href="javascript:;">Retirement</a> <ul id="tqwr"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/kb/deductions-and-credits/deductions-and-credits/7864.html">Did I Receive a 2009 Economic Recovery Payment?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/retiring/article">Retiring: Tax Tips</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Tax-Planning-and-Checklists/Boost-Your-Retirement-Savings/INF12014.html">Boost Your Retirement Savings</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Wages-and-Salaries/Information-about-Form-1099-R/GEN12270.html">Information about Form 1099-R</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Investments-and-Taxes/Now-Everyone-Can-Convert-to-a-Roth/INF12126.html">Now Everyone Can Convert to a Roth</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Rental-Property/Reversing-a-Roth-IRA-Conversion/INF12129.html">Reversing a Roth IRA conversion</a></li> </ul> </li> </ul> </li> <li><a href="javascript:;">Investments</a> <ul id="tqi"> <li><a href="javascript:;">Capital Gains</a> <ul id="tqic"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Investment-Income/What-is-a-Wash-Sale-/GEN12288.html">What is a Wash Sale?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/capital_gains_and_losses_turbotax/article">Capital Gains and Losses</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/cost_basis_tracking_your_tax_basis_turbotax/article">Tracking Cost Basis</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Investment-Income/What-Are-Capital-Gains-and-Losses-/GEN12554.html">What Are Capital Gains and Losses?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Capital-Gains--Investment-Property-Counts--Not-Personal-Use-Property/GEN12555.html">Investment Property Counts, Not Personal-Use Property</a></li> </ul> </li> <li><a href="javascript:;">Real Estate</a> <ul id="tqir"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Rental-Property/Selling-Rental-Real-Estate-at-a-Loss/INF12125.html">Selling Rental Real Estate at a Loss</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/faq_on_taxes_and_rental_property/article">Real Estate Tax and Rental Property</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Rental-Real-Estate/FAQs-on-Taxes-and-Rental-Property/GEN12099.html">FAQs on Taxes and Rental Property</a></li> </ul> </li> <li><a href="javascript:;">Retirement</a> <ul id="tqie"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Withdrawing-Money-From-Your-401-k--Plan-As-a-Hardship-Distribution/GEN12549.html">Hardship Distribution and Your 401(k) Plan</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Rental-Property/Time-to-Convert-to-a-Roth-/INF12126.html">Time to Convert to a Roth?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/boost_your_retirement_savings_turbotax/article">Boost Your Retirement Savings</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Tax-Consequences-When-You-Have-a-401-k--Loan-and-Lose-Your-Job/GEN12548.html">Job Loss & 401(k) Loans</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Form-8606--Enter-Your-Total-IRA-Value/GEN12037.html">Enter Your Total IRA Value</a></li> </ul> </li> <li><a href="javascript:;">Stock Options/Company Stock</a> <ul id="tqis"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/incentive_stock_options/article">Incentive Stock Purchase Plans</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/incentive_stock_options/article">Non-Qualified Stock Options</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/employee_stock_purchase_plans_turbotax/article">Employee Stock Purchase Plans</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Investment-Income/NQSOs--ESPPs--ISOs--and-Restricted-Stocks/GEN12204.html">NQSOs, ESPPs, ISOs, and Restricted Stocks</a></li> </ul> </li>  </ul> </li> <li><a href="javascript:;">Tax Guide</a> <ul id="tqt"> <li><a href="javascript:;">Filing</a> <ul id="tqtf"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Amend-a-Return/Amend-a-Return/GEN12781.html">Amend a Return</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Other-Tax-Situations/Do-I-Need-to-File-a-2009-Income-Tax-Return-/GEN12413.html">Who Needs to File</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/electronic_tax_filing_efile_faq/article">E-File Your Return</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/income_tax_preparation_checklist_turbotax/article">Tax Preparation Checklist</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/File-an-Extension/File-an-Individual-Extension-for-Tax-Year-2009/GEN12483.html">File an Extension</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Filing-Tax-Returns-After-the-Deadline/GEN12118.html">Filing Tax Returns After the Deadline</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Tips-for-preparing-and-filing-your-tax-extension/GEN12676.html">Tips for Preparing and Filing Your Tax Extension</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax-Topics/Filing-Deadlines-for-2010-Federal-Tax-Returns/GEN12691.html">Filing Deadlines for 2010 Federal Tax Returns</a></li> </ul> </li> <li><a href="javascript:;">IRS</a> <ul id="tqti"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/federal_tax_rate_schedules_for_2007/article">Federal Tax Rates</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax_law_changes_turbotax/article">Tax Law Changes 2007-2011</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/important_tax_dates_turbotax/tax-article">Important Tax Dates</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/irs_publications_and_tax_forms_turbotax/article">IRS Publications</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Using-ItsDeductible/How-ItsDeductible-Values-Meet-IRS-Guidelines/GEN12141.html">How ItsDeductible Values Meet IRS Guidelines</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Contact-the-Internal-Revenue-Service--IRS-/GEN12235.html">Contact the Internal Revenue Service (IRS)</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Topics-and-Forms/A-Guide-to-Commonly-Used-IRS-Tax-Forms/INF13361.html">A Guide to Commonly-Used IRS tax Forms</a></li> </ul> </li> <li><a href="javascript:;">States</a> <ul id="tqts"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Military-Spouse-Residency-Relief-Act-and-State-Taxes/GEN12759.html">Military Spouses and State Taxes</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Where-do-I-/State-Tax-Web-Sites/GEN12028.html">Forms</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/IRS-Tax-Return/IRS-Publications/INF12063.html">Multiple States: Where To File</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Tax-Planning-and-Checklists/Multiple-States---Figuring-What-s-Owed/INF12055.html">Multiple States: What's Owed</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Tax-Planning-and-Checklists/Taxes-and-Moving-to-a-New-State/INF12057.html">Taxes and Moving To a New State</a></li> </ul> </li> <li><a href="javascript:;">Tax Planning</a> <ul id="tqtt"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/determining_estimated_tax_payments/small-biz-article">Estimated Tax Payments</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/estimated_tax/small-biz-article">Estimated Taxes: Common Questions</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/the_gift_tax_turbotax/article">The Gift Tax</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Alternative-Minimum-Tax/What-is-the-Alternative-Minimum-Tax--AMT--and-Do-I-Have-to-Pay-It-/GEN12369.html">What is the AMT?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/IRS-Tax-Return/Alternative-Minimum-Tax--Common-Questions/INF12072.html">Alternative Minimum Tax: Q & A</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Form-W-4-and-Estimated-Taxes/Calculate-Federal-Estimated-Taxes/GEN12306.html">Calculate Federal Estimated Taxes</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/State-Taxes/Calculate-State-Estimated-Taxes/GEN12115.html">Calculate State Estimated Taxes</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/calculators/taxcaster/?s=1">Tax Caster</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/calculators/lifeevents/index.jsp">Life Events Advisor</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/calculators/ira/index.jsp">IRA Calculator</a></li> </ul> </li> <li><a href="javascript:;">Tips</a> <ul id="tqtp"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/ten_tax_tips_for_after_the_new_year/article">Tax Tips After Jan. 1</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/maximize_tax_deductions/article">Tax Deduction Wisdom</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax_deductions_and_credits_overlooked/article">11 Overlooked Deductions</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/zany_deductions/article">Top 10 Oddball Tax Deductions</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Other-Deductions-and-Credits/Last-Call-Tax-Tips-for-2010/INF13368.html">Last Call Tax Tips for 2010</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Self-Employment-Taxes/10-Tax-Tips-for-the-Suddenly-Unemployed/INF12177.html">10 Tax Tips for the Suddenly Unemployed</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Tax-Deductions-and-Credits/Four-2010-Tax-Law-Changes/INF12123.html">Four 2010 Tax Law Changes That Can Fatten Your Refund</a></li> </ul> </li> </ul> </li> </ul> </li> <li><a href="javascript:;">Doing Your Taxes</a> <ul id="doing_your_taxes"> <li><a href="javascript:;">Income</a> <ul id="uti"> <li><a href="javascript:;">Personal Income</a> <ul id="utip"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Where-Do-I-Enter---/GEN12081.html">Where Do I Enter Information?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Where-Do-I-Enter-State-Taxes-on-Form-W-2-/GEN12229.html">State Taxes on Your W-2</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Wages-and-Salaries/Entering-Multiple-W-2s/GEN12203.html">Enter More Than One W-2</a></li> <li><a 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State</a></li> </ul> </li> </ul> </li> <li><a href="javascript:;">Deductions & Credits</a> <ul id="utd"> <li><a href="javascript:;">Deductions</a> <ul id="utdd"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Donations/What-Kinds-of-Charitable-Donations-Can-I-Deduct-/GEN80369.html">What Kinds of Charitable Donations Can I Deduct?</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Tax-Deductions-and-Credits/Deduct-the-Sales-Tax-Paid-on-a-New-Car/INF12098.html">Deduct New Car Sales</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/tax-tools/tax-tips/Home-Ownership/Home-Ownership-Tax-Deductions/INF12005.html">Home Ownership Tax Deductions</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/You-and-Your-Family/2009-Property-Tax-Deduction-for-Taxpayers-Who-Don-t-Itemize/GEN12547.html">Property Tax Deduction for Non-Itemizers</a></li> <li><a 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0680</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Efile-status/Did-Not-Receive-E-file-Status-Email/GEN12113.html">Didn't Get E-File Status E-mail</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Resolve-an-E-filing-Rejection/GEN12475.html">Resolving E-File Rejections</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Print-and-File/Resolve-E-filing-Transmission-Issues/GEN12480.html">E-File Transmission Errors</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/E-filing-Errors-and-Issues/GEN12088.html">E-Filing Errors and Issues</a></li> </ul> </li> <li><a href="javascript:;">State E-File Issues</a> <ul id="epes"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/State-Taxes/State-Direct-Deposit--Direct-Debit--and-Credit-Card-Payment/GEN12137.html">State Direct Deposit and Debit</a></li> <li><a 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Online</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Print-and-Save/How-to-Print-a-Copy-of-a-Tax-Form--Desktop-/GEN12248.html">Print from TurboTax (CD/Download)</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Print-and-Save/Troubleshooting-Common-Printing-Issues/GEN12087.html">Troubleshooting Common Printing Issues</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Print-and-Save/Printing-in-TurboTax/GEN12322.html">Printing in TurboTax</a></li> </ul> </li> <li><a href="javascript:;">Adobe Reader Issues</a> <ul id="eppa"> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/Print-and-Save/Save-Your-Tax-Return--PDF-File-/GEN12337.html">Save Your Return as a PDF</a></li> <li><a href="/web/20111210104918/http://turbotax.intuit.com/support/iq/TurboTax/Troubleshoot-Adobe-Issues/GEN12122.html">Troubleshoot Adobe Issues</a></li> <li><a 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