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<!DOCTYPE html> <html lang="en-GB" prefix="og: https://ogp.me/ns#"> <head > <meta charset="UTF-8" /> <meta name="viewport" content="width=device-width, initial-scale=1" /> <link rel="alternate" href="https://haloitsm.com/knowledge-management-software/" hreflang="en" /> <link rel="alternate" href="https://haloitsm.com/it/software-gestione-conoscenza/" hreflang="it" />  <title>Knowledge Management Software | Try HaloITSM For Free 2021 - HaloITSM</title><style id="rocket-critical-css">.screen-reader-text{clip:rect(1px,1px,1px,1px);height:1px;overflow:hidden;position:absolute!important;width:1px;word-wrap:normal!important}.gb-block-container{margin:0;position:relative;padding:0}@media only screen and (min-width:768px){.gb-block-container.alignfull .gb-container-inside,.gb-block-container.alignfull .gb-container-inside{max-width:100%;margin:0 auto}}.gb-block-container .gb-container-image-wrap{position:absolute;top:0;right:0;left:0;height:100%;z-index:0}.gb-block-container 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href="https://trial.haloitsm.com/trial/signup" itemprop="url"><span itemprop="name">Start trial <i class="far fa-angle-right"></i></span></a></li> <li id="menu-item-2481" class="demoButton menu-item menu-item-type-post_type menu-item-object-page menu-item-2481"><a href="https://haloitsm.com/demo/" itemprop="url"><span itemprop="name">Schedule a demo <i class="far fa-angle-right"></i></span></a></li> </ul></nav></div></header><div class="site-inner"><div class="content-sidebar-wrap"><main class="content" id="genesis-content"><article class="post-206 page type-page status-publish entry" aria-label="Knowledge Management Software | Try HaloITSM For Free 2021" itemscope itemtype="https://schema.org/CreativeWork"><div class="entry-content" itemprop="text"> <div style="background-color:#2bd3c7;padding-left:10%;padding-right:10%;padding-bottom:10%" class="wp-block-genesis-blocks-gb-container gb-layout-hero-1 hero-half gb-block-container alignfull"><div class="gb-container-inside"><div class="gb-container-image-wrap"><img decoding="async" class="gb-container-image has-background-dim-100 has-background-dim" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="" data-lazy-src="https://haloitsm.com/wp-content/uploads/2021/07/Copy-of-Copy-of-case-study-home-page-36.png"/><noscript><img decoding="async" class="gb-container-image has-background-dim-100 has-background-dim" src="https://haloitsm.com/wp-content/uploads/2021/07/Copy-of-Copy-of-case-study-home-page-36.png" alt=""/></noscript></div><div class="gb-container-content" style="max-width:1200px"> <div style="padding-top:10%" class="wp-block-genesis-blocks-gb-container gb-block-container"><div class="gb-container-inside"><div class="gb-container-content" style="max-width:1600px"> <div class="wp-block-genesis-blocks-gb-columns gb-layout-columns-2 gb-2-col-equal"><div class="gb-layout-column-wrap gb-block-layout-column-gap-2 gb-is-responsive-column"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <h1 class="wp-block-heading has-text-color" style="color:#ffffff">Knowledge Management</h1> <p class="has-text-color" style="color:#ffffff;font-size:19px">Knowledge management is the process of capturing, developing, sharing, and effectively using organisational knowledge. It refers to a multi-disciplined approach to achieving organisational objectives by making the best use of knowledge.</p> <div class="wp-block-genesis-blocks-gb-button btn-secondary-white gb-block-button"><a href="https://trial.haloitsm.com/trial/signup" class="gb-button gb-button-shape-circular gb-button-size-medium" style="color:#ffffff;background-color:#2bd3c7">Free Trial</a></div> </div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column gb-is-vertically-aligned-top"><div class="gb-block-layout-column-inner"> <p></p> </div></div> </div></div> </div></div></div> </div></div></div> <div style="padding-left:6%;padding-right:6%;padding-top:6%" class="wp-block-genesis-blocks-gb-container gb-block-container alignfull"><div class="gb-container-inside"><div class="gb-container-content" style="max-width:1200px"> <p><strong>HaloITSM Knowledge Management</strong></p> <p>Improving the culture of sharing information in your business will no longer be challenging with the knowledge management technology in HaloITSM. Allow your teams to share information in private knowledge base groups, that are initially for their eyes only.</p> <p>Before they create tickets, HaloITSM can show them entries that may help them. When they complete tickets, prompts whether they would like to add an entry straight from the ticket, using summary, details and resolution as a template.</p> <p>If they feel their entries can benefit their end-users, they can choose submit certain articles for their self service needs, and so on.</p> <div style="height:15px" aria-hidden="true" class="wp-block-spacer"></div> </div></div></div> <div style="background-color:#ffffff;padding-bottom:5%" class="wp-block-genesis-blocks-gb-container noTopPad gb-block-container alignfull"><div class="gb-container-inside"><div class="gb-container-content" style="max-width:900px"> <div class="wp-block-genesis-blocks-gb-columns gb-layout-columns-3 gb-3-col-equal has-white-background-color gb-columns-center alignfull" style="padding-right:5%;padding-left:5%"><div class="gb-layout-column-wrap gb-block-layout-column-gap-3 gb-is-responsive-column" style="max-width:1200px"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <h1 class="wp-block-heading">AI-Powered Knowledge Creation and Discovery </h1> <p>Empower your organization with advanced AI tools that generate knowledge articles based on real-world solutions, leveraging both internal and external data sources. Always have the information you need at your fingertips.</p> <div class="wp-block-genesis-blocks-gb-button gb-block-button"><a href="https://haloitsm.com/ai" class="gb-button gb-button-shape-circular gb-button-size-medium" style="color:#ffffff;background-color:#00d2c4">More on AI</a></div> <div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div> </div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner" style="margin-top:15px"> <h3 class="wp-block-heading">Article Creation</h3> <p>Automatically generate knowledge articles by identifying effective solutions from organic conversations and historical cases, ensuring that valuable information is captured, shared, and readily accessible to support continuous improvement and informed decision-making.</p> <figure class="wp-block-image size-large"><img decoding="async" width="1024" height="566" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201024%20566'%3E%3C/svg%3E" alt="" class="wp-image-7122" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2024/07/Case-Cluttering-1024x566.png 1024w, https://haloitsm.com/wp-content/uploads/2024/07/Case-Cluttering-300x166.png 300w, https://haloitsm.com/wp-content/uploads/2024/07/Case-Cluttering-768x425.png 768w, https://haloitsm.com/wp-content/uploads/2024/07/Case-Cluttering-1536x849.png 1536w, https://haloitsm.com/wp-content/uploads/2024/07/Case-Cluttering-2048x1132.png 2048w" data-lazy-sizes="(max-width: 1024px) 100vw, 1024px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2024/07/Case-Cluttering-1024x566.png" /><noscript><img decoding="async" width="1024" height="566" src="https://haloitsm.com/wp-content/uploads/2024/07/Case-Cluttering-1024x566.png" alt="" class="wp-image-7122" srcset="https://haloitsm.com/wp-content/uploads/2024/07/Case-Cluttering-1024x566.png 1024w, https://haloitsm.com/wp-content/uploads/2024/07/Case-Cluttering-300x166.png 300w, https://haloitsm.com/wp-content/uploads/2024/07/Case-Cluttering-768x425.png 768w, https://haloitsm.com/wp-content/uploads/2024/07/Case-Cluttering-1536x849.png 1536w, https://haloitsm.com/wp-content/uploads/2024/07/Case-Cluttering-2048x1132.png 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /></noscript></figure> <div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div> </div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner" style="margin-top:15px"> <h3 class="wp-block-heading">Knowledge Discovery</h3> <p>Utilize Retrieval Augmented Generation (RAG) to access and integrate answers from internal services and public knowledge sources, incorporating private and proprietary enterprise data for comprehensive and accurate information retrieval.</p> <figure class="wp-block-image size-large"><img decoding="async" width="1024" height="565" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201024%20565'%3E%3C/svg%3E" alt="" class="wp-image-7123" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2024/07/Case-Summarisation-1024x565.png 1024w, https://haloitsm.com/wp-content/uploads/2024/07/Case-Summarisation-300x166.png 300w, https://haloitsm.com/wp-content/uploads/2024/07/Case-Summarisation-768x424.png 768w, https://haloitsm.com/wp-content/uploads/2024/07/Case-Summarisation-1536x847.png 1536w, https://haloitsm.com/wp-content/uploads/2024/07/Case-Summarisation-2048x1130.png 2048w" data-lazy-sizes="(max-width: 1024px) 100vw, 1024px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2024/07/Case-Summarisation-1024x565.png" /><noscript><img decoding="async" width="1024" height="565" src="https://haloitsm.com/wp-content/uploads/2024/07/Case-Summarisation-1024x565.png" alt="" class="wp-image-7123" srcset="https://haloitsm.com/wp-content/uploads/2024/07/Case-Summarisation-1024x565.png 1024w, https://haloitsm.com/wp-content/uploads/2024/07/Case-Summarisation-300x166.png 300w, https://haloitsm.com/wp-content/uploads/2024/07/Case-Summarisation-768x424.png 768w, https://haloitsm.com/wp-content/uploads/2024/07/Case-Summarisation-1536x847.png 1536w, https://haloitsm.com/wp-content/uploads/2024/07/Case-Summarisation-2048x1130.png 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /></noscript></figure> <div style="height:40px" aria-hidden="true" class="wp-block-spacer"></div> </div></div> </div></div> <div style="height:77px" aria-hidden="true" class="wp-block-spacer"></div> <div class="wp-block-image"> <figure class="aligncenter size-full is-resized"><a href="https://www.capterra.co.uk/software/200140/haloitsm" target="_blank" rel="noopener"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="HaloITSM independent review scores - FreshService Alternative" class="wp-image-155" style="width:901px;height:127px" data-lazy-src="https://HaloPSAdev.wpengine.com/wp-content/uploads/2019/08/reviews-1.png"/><noscript><img decoding="async" src="https://HaloPSAdev.wpengine.com/wp-content/uploads/2019/08/reviews-1.png" alt="HaloITSM independent review scores - FreshService Alternative" class="wp-image-155" style="width:901px;height:127px"/></noscript></a></figure></div></div></div></div> <div style="padding-left:6%;padding-right:6%;padding-top:6%" class="wp-block-genesis-blocks-gb-container gb-block-container alignfull"><div class="gb-container-inside"><div class="gb-container-content" style="max-width:1200px"> <div style="height:41px" aria-hidden="true" class="wp-block-spacer"></div> <figure class="wp-block-image shadow"><img decoding="async" width="2256" height="1504" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%202256%201504'%3E%3C/svg%3E" alt="Knowledge Management Software" class="wp-image-690" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base.png 2256w, https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-300x200.png 300w, https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-768x512.png 768w, https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-1024x683.png 1024w, https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-600x400.png 600w" data-lazy-sizes="(max-width: 2256px) 100vw, 2256px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base.png" /><noscript><img decoding="async" width="2256" height="1504" src="https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base.png" alt="Knowledge Management Software" class="wp-image-690" srcset="https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base.png 2256w, https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-300x200.png 300w, https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-768x512.png 768w, https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-1024x683.png 1024w, https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-600x400.png 600w" sizes="(max-width: 2256px) 100vw, 2256px" /></noscript></figure> <div style="height:64px" aria-hidden="true" class="wp-block-spacer"></div> <div class="wp-block-genesis-blocks-gb-columns gb-layout-columns-2 gb-2-col-equal"><div class="gb-layout-column-wrap gb-block-layout-column-gap-2 gb-is-responsive-column"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <ul> <li>Full Word Indexing, to search title and contents including the resolution that is created by your teams.<br></li> <li>Rich Text formatting for Full Details and Resolution Screens, to add pictures, and format how you want to.<br></li> <li>Prompt to create Knowledge Base article when closing requests for your Agents, to make them think about what to add all the time.<br></li> <li>Record who created the entry, and when for quality controls and audit, so everyone takes responsibility for their work.<br></li> <li>Set Review Date for the future, capture who last amended entry, and when, and report as part of ongoing quality control.<br></li> <li>Link Knowledge Base entries together, for issues with several stages, so that the links are clear to the people reading them.<br></li> <li>Add the ticket number that lead to KB article being created, and view from the entry throughout the interfaces.<br></li> <li>Link static attachments to article, that will never change, and can be any type of file extension that you use.<br></li> <li>Link floating documents to the article, that are updated elsewhere on a regular basis.</li> </ul> </div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <ul> <li>Assign an Asset Type to the KB Article for reference during any type of call, and from the asset detail as well.<br></li> <li>Print the article straight away to your local printer, or PDF printer, if you have one setup locally.<br></li> <li>Access the KB from multiple places throughout the product, including the new request and existing request screens.<br></li> <li>Create a KB article straight from the closed ticket, using the summary, details and resolution as the basis for the entry.<br></li> <li>All KB articles are set to PRIVATE on creation, but your teams can choose which ones become available using FAQ lists.<br></li> <li>Choose which articles to publish to end-users via the Web Portal for Self Service.<br></li> <li>Set the number of letters you want HaloITSM to use for word indexing for Self Service.<br></li> <li>HaloITSM suggests to end user the answer before they submit the call to your teams.<br></li> <li>Get your end-users to vote on usefulness of articles, and record score for reviewing and customer care purposes.</li> </ul> </div></div> </div></div> <p class="has-text-color" style="color:#ffffff"> knowledge management software, knowledge management software, knowledge management software, knowledge management software </p> <figure class="wp-block-image shadow"><img decoding="async" width="2256" height="1504" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%202256%201504'%3E%3C/svg%3E" alt="" class="wp-image-691" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-Article.png 2256w, https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-Article-300x200.png 300w, https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-Article-768x512.png 768w, https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-Article-1024x683.png 1024w, https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-Article-600x400.png 600w" data-lazy-sizes="(max-width: 2256px) 100vw, 2256px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-Article.png" /><noscript><img decoding="async" width="2256" height="1504" src="https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-Article.png" alt="" class="wp-image-691" srcset="https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-Article.png 2256w, https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-Article-300x200.png 300w, https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-Article-768x512.png 768w, https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-Article-1024x683.png 1024w, https://haloitsm.com/wp-content/uploads/2019/10/Knowledge-Base-Article-600x400.png 600w" sizes="(max-width: 2256px) 100vw, 2256px" /></noscript></figure> <div style="background-color:#01484e;padding-bottom:5%" class="wp-block-genesis-blocks-gb-container noTopPad gb-block-container alignfull"><div class="gb-container-inside"><div class="gb-container-content" style="max-width:900px"> <div style="height:68px" aria-hidden="true" class="wp-block-spacer"></div> <div class="wp-block-genesis-blocks-gb-columns gb-layout-columns-3 gb-3-col-equal gb-columns-center alignfull" style="padding-right:5%;padding-left:5%"><div class="gb-layout-column-wrap gb-block-layout-column-gap-3 gb-is-responsive-column" style="max-width:1200px"> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner" style="margin-top:15px"> <h3 class="wp-block-heading"><mark style="background-color:rgba(0, 0, 0, 0);color:#ffffff" class="has-inline-color">Article Creation</mark></h3> <p><mark style="background-color:rgba(0, 0, 0, 0);color:#ffffff" class="has-inline-color">Automatically generate knowledge articles by identifying effective solutions from organic conversations and historical cases, ensuring that valuable information is captured, shared, and readily accessible to support continuous improvement and informed decision-making.</mark></p> <div style="height:28px" aria-hidden="true" class="wp-block-spacer"></div> <figure class="wp-block-image size-large"><img decoding="async" width="1024" height="566" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201024%20566'%3E%3C/svg%3E" alt="" class="wp-image-7130" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2024/07/Article-Creation-1-1024x566.png 1024w, https://haloitsm.com/wp-content/uploads/2024/07/Article-Creation-1-300x166.png 300w, https://haloitsm.com/wp-content/uploads/2024/07/Article-Creation-1-768x425.png 768w, https://haloitsm.com/wp-content/uploads/2024/07/Article-Creation-1-1536x849.png 1536w, https://haloitsm.com/wp-content/uploads/2024/07/Article-Creation-1-2048x1132.png 2048w" data-lazy-sizes="(max-width: 1024px) 100vw, 1024px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2024/07/Article-Creation-1-1024x566.png" /><noscript><img decoding="async" width="1024" height="566" src="https://haloitsm.com/wp-content/uploads/2024/07/Article-Creation-1-1024x566.png" alt="" class="wp-image-7130" srcset="https://haloitsm.com/wp-content/uploads/2024/07/Article-Creation-1-1024x566.png 1024w, https://haloitsm.com/wp-content/uploads/2024/07/Article-Creation-1-300x166.png 300w, https://haloitsm.com/wp-content/uploads/2024/07/Article-Creation-1-768x425.png 768w, https://haloitsm.com/wp-content/uploads/2024/07/Article-Creation-1-1536x849.png 1536w, https://haloitsm.com/wp-content/uploads/2024/07/Article-Creation-1-2048x1132.png 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /></noscript></figure> <h3 class="wp-block-heading"> </h3> </div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner" style="margin-top:15px"> <h3 class="wp-block-heading"><mark style="background-color:rgba(0, 0, 0, 0);color:#ffffff" class="has-inline-color">Knowledge Discovery</mark></h3> <p><mark style="background-color:rgba(0, 0, 0, 0);color:#ffffff" class="has-inline-color">Utilize Retrieval Augmented Generation (RAG) to access and integrate answers from internal services and public knowledge sources, incorporating private and proprietary enterprise data for comprehensive and accurate information retrieval.</mark></p> <figure class="wp-block-image size-large"><img decoding="async" width="1024" height="566" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201024%20566'%3E%3C/svg%3E" alt="" class="wp-image-7127" data-lazy-srcset="https://haloitsm.com/wp-content/uploads/2024/07/Knowledge-Discovery-1024x566.png 1024w, https://haloitsm.com/wp-content/uploads/2024/07/Knowledge-Discovery-300x166.png 300w, https://haloitsm.com/wp-content/uploads/2024/07/Knowledge-Discovery-768x425.png 768w, https://haloitsm.com/wp-content/uploads/2024/07/Knowledge-Discovery-1536x849.png 1536w, https://haloitsm.com/wp-content/uploads/2024/07/Knowledge-Discovery-2048x1132.png 2048w" data-lazy-sizes="(max-width: 1024px) 100vw, 1024px" data-lazy-src="https://haloitsm.com/wp-content/uploads/2024/07/Knowledge-Discovery-1024x566.png" /><noscript><img decoding="async" width="1024" height="566" src="https://haloitsm.com/wp-content/uploads/2024/07/Knowledge-Discovery-1024x566.png" alt="" class="wp-image-7127" srcset="https://haloitsm.com/wp-content/uploads/2024/07/Knowledge-Discovery-1024x566.png 1024w, https://haloitsm.com/wp-content/uploads/2024/07/Knowledge-Discovery-300x166.png 300w, https://haloitsm.com/wp-content/uploads/2024/07/Knowledge-Discovery-768x425.png 768w, https://haloitsm.com/wp-content/uploads/2024/07/Knowledge-Discovery-1536x849.png 1536w, https://haloitsm.com/wp-content/uploads/2024/07/Knowledge-Discovery-2048x1132.png 2048w" sizes="(max-width: 1024px) 100vw, 1024px" /></noscript></figure> </div></div> <div class="wp-block-genesis-blocks-gb-column gb-block-layout-column"><div class="gb-block-layout-column-inner"> <h1 class="wp-block-heading"><mark 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Always have the information you need at your fingertips.</mark></p> </div></div> </div></div> <div style="height:175px" aria-hidden="true" class="wp-block-spacer"></div> </div></div></div> </div></div></div> <div style="padding-left:6%;padding-right:6%;margin-top:6%" class="wp-block-genesis-blocks-gb-container gb-block-container alignfull"><div class="gb-container-inside"><div class="gb-container-content" style="max-width:1200px"> <h2 class="wp-block-heading has-text-align-center heading">You’re in good company</h2> <p class="has-text-align-center"><strong>100,000+</strong> people, from <strong>75+</strong> countries, trust <strong>HaloITSM</strong> to deliver their IT Service Desk:</p> <div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div> <div class="wp-block-genesis-blocks-gb-columns gb-layout-columns-6 gb-6-col-equal gb-columns-center alignwide"><div class="gb-layout-column-wrap gb-block-layout-column-gap-2 gb-is-responsive-column" style="max-width:1200px"> <div 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