Manufacturing CRM: Canada’s #1 CRM for Manufacturing- Salesforce

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class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component" data-qe="customer-profile-home-columncontainer_375d"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper xs-min-height-400" style="min-height: 400px; 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-6 col-lg-6"><div class="labelLargeComponent headingComponent parbase section"> <h1 id="salesforce-for-manufacturing" class=" h4 text-stratus text-left salesforce-sans-bold margin-60-top-lg margin-40-top-sm margin-20-top-xs " style="; "> <span class=" header-text "> SALESFORCE FOR MANUFACTURING </span> </h1> </div> <div class="headingComponent parbase section"> <h1 id="connect-the-value-chain" class=" avantgarde-l text-stratus text-left avant-garde-demi col-xs-12 col-sm-12 col-md-12 col-lg-12 margin-40-top-lg margin-30-top-md margin-20-top-sm margin-20-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Connect the value chain. </span> </h1> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-20-bottom-sm margin-0-bottom-xs text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="/ca/products/manufacturing-cloud/overview/?d=cta-body-promo-1970"> <span> Learn more </span> </a> </div> </div> </div></div> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-6 col-lg-6"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" hidden-bg-img-xs hidden-bg-img-sm hidden-bg-img-md hidden-bg-img-lg columns-wrapper bg-right-top bg-cover container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="visible-lg"> <div 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</div> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-top-lg margin--10-top-md margin-10-top-sm margin-60-top-xs margin-40-bottom-lg margin-10-bottom-md margin-30-bottom-sm column-container-component" data-qe="customer-profile-home-columncontainer_375d"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive hidden-xs margin-60-top-md margin-0-top-sm margin-20-bottom-sm margin-20-bottom-xs center-img-horizontally " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/solutions/industries/industry-genie-module-image-sm.png"/> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-8 col-md-8 col-lg-8"><div class="labelLargeComponent headingComponent parbase section"> <h3 id="introducing-salesforce-genie" class=" h4 text-stratus text-left salesforce-sans-bold margin-30-top-lg margin-20-top-sm margin-0-top-xs " style="; "> <span class=" header-text "> INTRODUCING SALESFORCE GENIE </span> </h3> </div> <div class="headingComponent parbase section"> <h2 id="put-the-magic-in-manufacturing" class=" avantgarde-lgr text-stratus text-left avant-garde-demi col-xs-12 col-sm-12 col-md-12 col-lg-12 margin-10-top-lg margin-10-top-sm margin-10-bottom-lg " style="; "> <span class=" header-text "> Put the magic in manufacturing. </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-bottom-lg text-size-default line-height-default col-xs-12 col-sm-12 col-md-12 col-lg-10 "> <div style="text-align: left;">Use connected, harmonized data to engage across the value chain, and deliver data-driven demand.</div> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/ca/products/genie/overview/?d=cta-body-promo-2239"> <span> Explore salesforce genie <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive hidden-sm hidden-md hidden-lg margin-60-top-md margin-0-top-sm margin-20-bottom-sm margin-20-bottom-xs center-img-horizontally " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/solutions/industries/industry-genie-module-image-sm.png"/> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component" style="margin-top:0px;margin-bottom:0px;"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="headingComponent parbase section"> <h2 id="solve-manufacturers-greatest-challenges-with-intelligent-cloud-solutions" class=" avantgarde-lgr text-stratus text-left avant-garde-demi col-xs-12 col-sm-12 col-md-12 col-lg-12 margin-60-top-lg margin-40-top-sm " style="; "> <span class=" header-text "> Solve manufacturers’ greatest challenges with intelligent cloud solutions. </span> </h2> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-20-top-lg margin-30-bottom-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive margin-40-top-lg margin-20-right-lg " alt="Sample Abstraction" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/energy/energy_ov_2022_01-eau-cloud_LG.png"/> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="headingComponent parbase section"> <h2 id="manufacturing-cloud" class=" avantgarde-m text-stratus text-left avant-garde-demi col-xs-12 col-sm-11 col-md-12 col-lg-12 margin-60-top-lg margin-60-top-sm margin-20-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Manufacturing Cloud </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> Extend CRM to manage run-rate business throughout its order lifecycle with sales agreements and account-based forecasting. </div> </div> <div class="headingComponent parbase section"> <h3 id="starting-at-375-usd-per-user-per-month-billed-annually" class=" avantgarde-medium text-stratus text-left avant-garde-demi margin-10-top-lg margin-10-bottom-lg " style="; "> <span class=" header-text "> Starting at $ 375 USD per user per month* (billed annually) </span> </h3> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-0-top-lg margin-0-top-sm margin-0-top-xs text-left valign-mixed-links"> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container hidden-xs hidden-sm "> <a class="btn btn-lg btn-primary salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="/ca/form/industries/manufacturing/manufacturing-cloud-datasheet/?d=cta-body-promo-1971"> <span> Get the datasheet </span> </a> </div> </div> <div class="cta_1 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/ca/products/manufacturing-cloud/overview/?d=cta-body-promo-1972"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="bodyCopyComponent parbase section"><div class="margin-20-top-lg text-size-footnote "> ** This edition requires an annual contract. This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information. </div> </div> <div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive hidden-xs hidden-sm hidden-md hidden-lg margin-40-top-lg margin-20-right-lg " alt="Sample Abstraction" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/energy/energy_ov_2022_01-eau-cloud_LG.png"/> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" hidden-bg-img-xs hidden-bg-img-sm columns-wrapper bg-center-bottom bg-cover column-container-component" style="margin-top:0px;margin-bottom:0px;"> <div class="bg-snow bg-opacity">  </div> <div class="visible-lg"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/manufacturing/manufacturing-ov-2024-landscape1_LG.png"> </div> </div> <div class="visible-md"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/manufacturing/manufacturing-ov-2024-landscape1_LG.png"> </div> </div> <div class="visible-sm"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/manufacturing/manufacturing-ov-2024-landscape1_LG.png"> </div> </div> <div class="visible-xs"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/manufacturing/manufacturing-ov-2024-landscape1_LG.png"> </div> </div> <div class="container"> <div class="row columns-wrapper " style="min-height: 300px; 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-30-top-md margin-20-top-sm column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive hidden-sm hidden-md hidden-lg margin-20-right-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/manufacturing/manufacturing-ov-2024-rebate-mgmt_LG.png"/> </div> </div> <div class="headingComponent parbase section"> <h2 id="rebate-management" class=" avantgarde-m text-stratus text-left avant-garde-demi col-xs-12 col-sm-11 col-md-12 col-lg-12 margin-100-top-lg margin-100-top-sm margin-20-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Rebate Management </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> Efficiently build and scale incentive programs while nurturing trusted channel partner relationships. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-0-top-lg margin-0-top-sm margin-0-top-xs text-left valign-mixed-links"> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container hidden-xs hidden-sm "> <a class="btn btn-lg btn-primary salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="/ca/form/industries/manufacturing/rebate-management-demo/?d=cta-body-promo-1973"> <span> Watch demo </span> </a> </div> </div> <div class="cta_1 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/ca/products/manufacturing-cloud/rebate-management/?d=cta-body-promo-1974"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive hidden-xs margin-20-right-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/manufacturing/manufacturing-ov-2024-rebate-mgmt_LG.png"/> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="spacerComponent parbase section"><div class="spacer hidden-xs hidden-sm hidden-lg" style="height:50px;"></div> </div> <div class="spacerComponent parbase section"><div class="spacer hidden-xs hidden-sm hidden-md" style="height:100px;"></div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="headingComponent parbase section"> <h2 id="solve-manufacturers-greatest-challenges-with-intelligent-cloud-solutions" class=" avantgarde-lgr text-stratus text-left avant-garde-demi col-xs-12 col-sm-12 col-md-12 col-lg-12 margin-60-top-lg margin-30-top-sm margin-10-bottom-lg " style="; "> <span class=" header-text "> Solve manufacturers’ greatest challenges with intelligent cloud solutions. </span> </h2> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-30-bottom-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive hidden-sm hidden-md hidden-lg margin-40-top-lg margin-20-right-lg " alt="Performance Abstraction" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/manufacturing/manufacturing-ov-2024-mod%20comm%20ops_LG.png"/> </div> </div> <div class="labelLargeComponent headingComponent parbase section"> <h2 id="solution" class=" h4 text-stratus text-left salesforce-sans-bold margin-100-top-lg margin-80-top-sm margin-20-top-xs " style="; "> <span class=" header-text "> Solution </span> </h2> </div> <div class="headingComponent parbase section"> <h2 id="modernize-commercial-operations" class=" avantgarde-m text-stratus text-left avant-garde-demi col-xs-12 col-sm-11 col-md-12 col-lg-12 margin-10-top-lg margin-10-top-sm margin-10-bottom-lg " style="; "> <span class=" header-text "> Modernize Commercial Operations </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> Elevate seller performance with workflow automation and AI. Reduce revenue leakage by integrating revenue management onto a single platform. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-0-top-lg margin-0-top-sm margin-0-top-xs text-left valign-mixed-links"> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container hidden-xs hidden-sm "> <a class="btn btn-lg btn-primary salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="/ca/form/industries/manufacturing/modernize-commercial-operations-demo/?d=cta-body-promo-1975"> <span> Watch demo </span> </a> </div> </div> <div class="cta_1 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/ca/resources/guides/modernizing-commercial-operations/?d=cta-body-promo-1976"> <span> Get the guide <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive hidden-xs margin-40-top-lg margin-60-top-md margin-40-top-sm margin-20-right-lg " alt="Performance Abstraction" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/manufacturing/manufacturing-ov-2024-mod%20comm%20ops_LG.png"/> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="accordionContainer section"><div class="panel-group margin-60-bottom-lg margin-40-bottom-sm " id="accordioncontainerv2493505110"> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone1204335194" aria-expanded="true"> <h4 class=" panel-heading-icon panel-title text-left"> How It Works </h4> </a> </div> <div id="accordionitemcompone1204335194" class="panel-collapse collapse show bg-default"> <div class="panel-body "> <div><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="bodyCopyComponent parbase section"><div class="margin-20-top-lg margin-10-bottom-lg text-size-default line-height-default no-indentation"> Run your sales and revenue management processes on a common platform centered around the customer and integrated with the back office.<br /> <br /> <b>1. Start with a single source of truth.</b><br /> Power a unified digital experience for customers by connecting all customer data across every system and business.<br /> <br /> <b>2. Elevate performance for all sellers.</b><br /> Level up your sales teams with collaborative, workflow-enabled selling processes infused with actionable AI insights, guided quoting, and consistent pricing execution.<br /> <br /> <b>3. Orchestrate your revenue management flow.</b><br /> Unify revenue management and supporting processes on a single platform. Drive efficiencies, improve experiences, and reduce revenue and margin leakage. </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_2091850441746102873" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> What's Included </h4> </a> </div> <div id="accordionitemcompone_2091850441746102873" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="bodyCopyComponent parbase section"><div class="margin-20-top-lg margin-10-bottom-lg text-size-default line-height-default no-indentation"> <p><a href="/products/integration/products/anypoint-platform/">Manufacturing Cloud</a> helps your business connect sales and operations to drive forecast accuracy and visibility across your ecosystem.</p> <p><a href="/ca/products/manufacturing-cloud/rebate-management/">Rebate Management</a> lets you build, manage, and analyze incentive programs within the CRM to drive channel sales and loyalty.</p> <p><a href="/ca/products/cpq/overview/">Revenue Cloud</a> is a revenue management platform that helps automate the product-to-cash journey.</p> <p><a href="/ca/products/commerce-cloud/b2b-ecommerce/">B2B Commerce</a> allows you to unlock self-service revenue channels, connect every buyer touchpoint, and launch personalized experiences fast.</p> <p><a href="/ca/products/crm-analytics/overview/">CRM Analytics</a> delivers actionable insights throughout the entire sales and revenue cycle.</p> <p><a href="/ca/products/slack/overview/">Slack</a> connects your manufacturing value chain in a single, collaborative workspace.</p> <p><a href="/products/integration/products/anypoint-platform/">MuleSoft Anypoint Platform</a> lets you integrate data from any system to deliver critical, time-sensitive projects — all with a single platform for APIs and integrations.</p> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_1614573514208804276" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> Who Uses It </h4> </a> </div> <div id="accordionitemcompone_1614573514208804276" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="blockquoteComponent parbase section"><blockquote class=" quote-large "> <p class="text-night"><span class="quote">“</span>With Salesforce, we expect to use these capabilities to help deepen our relationship and collaboration with our customers.”</p> <footer class="text-stratus footer-large margin---top-lg"> NISHANT SUKHAVASI, IT LEADER, COMMERCIAL, ENGINEERING & ANALYTICS, CUMMINS </footer> </blockquote> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg btn-primary salesforce-sans-regular " data-qe="TRACK_CUSTOMLINK_Manufacturing_video" data-content-replacement-close-color="sfdc-swap-button-day" data-target="#mainModal" data-toggle="modal" data-modal-close-button-color="sfdc-modal-button-day" data-modal-width="modal-lg" data-modal-backdrop-color="sfdc-modal-backdrop-light" data-modal-src="/content/www/en_us/shared/video-modals/modernize-commercial-operations.html#module-par_columncontainer_331d" data-query-string="?d=cta-body-promo-1980" href="#"> <span> See the story </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-30-bottom-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive hidden-sm hidden-md hidden-lg margin-40-top-lg margin-20-right-lg " alt="Service Abstraction" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/energy/manufacturing-ov-2024-service-exp_LG.png"/> </div> </div> <div class="labelLargeComponent headingComponent parbase section"> <h2 id="solution" class=" h4 text-stratus text-left salesforce-sans-bold margin-100-top-lg margin-80-top-sm margin-20-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> SOLUTION </span> </h2> </div> <div class="headingComponent parbase section"> <h2 id="transform-the-service-experience" class=" avantgarde-m text-stratus text-left avant-garde-demi col-xs-12 col-sm-11 col-md-12 col-lg-12 margin-10-top-sm margin-10-bottom-lg " style="; "> <span class=" header-text "> Transform the Service Experience </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> Accelerate service automation by orchestrating end-to-end processes for customer support, complaints, and product issues across departments. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-0-top-lg margin-0-top-sm margin-0-top-xs text-left valign-mixed-links"> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container hidden-xs hidden-sm "> <a class="btn btn-lg btn-primary salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="/form/industries/manufacturing/transform-the-service-experience-demo/?d=cta-body-promo-1978"> <span> Watch demo </span> </a> </div> </div> <div class="cta_1 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/resources/guides/transforming-service-experience/?d=cta-body-promo-1979"> <span> Get the guide <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive hidden-xs margin-40-top-lg margin-60-top-md margin-40-top-sm margin-20-right-lg " alt="Service Abstraction" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/energy/manufacturing-ov-2024-service-exp_LG.png"/> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="accordionContainer section"><div class="panel-group margin-60-bottom-lg margin-40-bottom-sm " id="accordioncontainerv2_17367579021153273364"> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone-633182756" aria-expanded="true"> <h4 class=" panel-heading-icon panel-title text-left"> How It Works </h4> </a> </div> <div id="accordionitemcompone-633182756" class="panel-collapse collapse show bg-default"> <div class="panel-body "> <div><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="bodyCopyComponent parbase section"><div class="margin-20-top-lg margin-10-bottom-lg text-size-default line-height-default no-indentation"> Build your service foundation on a single platform with expanded offerings to grow lifelong customers.<br /> <br /> <b>1. Reimagine the Customer Service Center</b><br /> Unify customer data on a single platform. Improve CSAT and reduce cost-to-serve through workflow automation, AI, and knowledge. Connect with your customers through their preferred digital channel.<br /> <br /> <b>2. Deliver Intelligent Field Service</b><br /> Optimize scheduling & dispatch. Drive one-touch resolution. Raise technician productivity and lower costs through mobility, workflow automation, AI, and remote support. Provide full asset visibility.<br /> <br /> <b>3. Deflect Cases with Personalized Self-Service</b><br /> Extend self-service experiences to customers and channel partners with case creation and status, and order visibility and management. Manage field service appointments.<br /> <br /> <b>4. Take service to the next level with IoT.</b><br /> Enable and integrate IoT data streams. Automate case creation and field service scheduling and dispatch. Utilize AI and IoT insights to proactively deliver next best actions to customers and channel partners.<br /> <br /> <b>5. Increase revenue with expanded service offerings.</b><br /> Expand your service offering portfolio beyond simple extended warranties and aftermarket parts to include sophisticated, preventative, and predictive maintenance services. </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_2091850441-1556674665" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> What's Included </h4> </a> </div> <div id="accordionitemcompone_2091850441-1556674665" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="bodyCopyComponent parbase section"><div class="margin-20-top-lg margin-10-bottom-lg text-size-default line-height-default no-indentation"> <p><a href="/editions-pricing/platform/feedback-management/">Sevice Cloud</a> allows you to streamline your processes, automate your workflows, capture customer feedback, and deploy the right agent at the right time.</p> <p><a href="/ca/products/service-cloud/field-service/">Field Service</a> automates field operations including mobile inventory management, vehicle tracking, scheduling, customer portals, and more.</p> <p><a href="/ca/products/experience-cloud/overview/">Experience Cloud</a> lets you quickly launch data-powered sites, portals, and apps, connected across the customer journey.</p> <p><a href="/products/integration/products/anypoint-platform/">MuleSoft Anypoint Platform</a> lets you integrate data from any system to deliver critical, time-sensitive projects — all with a single platform for APIs and integrations.<a href="/ca/products/experience-cloud/overview/"></a></p> <p><a href="/ca/products/slack/overview/">Slack</a> connects your manufacturing value chain in a single, collaborative workspace.</p> <p><a href="/ca/products/analytics/overview/">CRM Analytics</a> helps your entire team find important answers and start making data-driven decisions.</p> <p><a href="/editions-pricing/platform/feedback-management/">Salesforce Feedback Management</a> automates the timely capture of feedback and insights that drive continuous improvement of the customer experience.</p> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_1614573514-2093973262" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> Who Uses It </h4> </a> </div> <div id="accordionitemcompone_1614573514-2093973262" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="blockquoteComponent parbase section"><blockquote class=" quote-large "> <p class="text-night"><span class="quote">“</span>We chose Salesforce Field Service because we knew it could provide a central platform to unify service and sales data while providing the infrastructure to scale for our future endeavors”</p> <footer class="text-stratus footer-large margin---top-lg"> CHAD LOWMAN, DIRECTOR OF CORPORATE BUSINESS SYSTEMS, FIKE CORPORATION </footer> </blockquote> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="/resources/guides/deliver-revolutionary-sales-service-under-pressure/?d=cta-body-promo-1980"> <span> See the Story </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-30-bottom-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive hidden-sm hidden-md hidden-lg margin-40-top-lg margin-20-right-lg " alt="Partner Dashboard Abstraction" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/energy/manufacturing-ov-2024-partner-dash_LG.png"/> </div> </div> <div class="labelLargeComponent headingComponent parbase section"> <h2 id="solution" class=" h4 text-stratus text-left salesforce-sans-bold margin-100-top-lg margin-100-top-sm margin-20-top-xs margin-10-bottom-lg margin-10-bottom-sm " style="; "> <span class=" header-text "> SOLUTION </span> </h2> </div> <div class="headingComponent parbase section"> <h2 id="simplify-partner-experience" class=" avantgarde-m text-stratus text-left avant-garde-demi col-xs-12 col-sm-11 col-md-12 col-lg-12 margin-10-top-sm margin-10-bottom-lg " style="; "> <span class=" header-text "> Simplify Partner Experience </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> Strengthen channel partnerships through ease of doing business. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-0-top-lg margin-0-top-sm margin-0-top-xs text-left valign-mixed-links"> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container hidden-xs hidden-sm "> <a class="btn btn-lg btn-primary salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="/form/industries/manufacturing/simplify-partner-engagement-demos/?d=cta-body-promo-1981"> <span> Watch demos </span> </a> </div> </div> <div class="cta_1 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/ca/resources/guides/simplify-partner-engagement/?d=cta-body-promo-2219"> <span> Get the guide <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive hidden-xs margin-40-top-lg margin-20-right-lg " alt="Partner Dashboard Abstraction" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/energy/manufacturing-ov-2024-partner-dash_LG.png"/> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="accordionContainer section"><div class="panel-group margin-60-bottom-lg margin-40-bottom-sm " id="accordioncontainerv2_1026197368-990344014"> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone-1732545922" aria-expanded="true"> <h3 class="h3 panel-heading-icon panel-title text-left"> How It Works </h3> </a> </div> <div id="accordionitemcompone-1732545922" class="panel-collapse collapse show bg-default"> <div class="panel-body "> <div><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="bodyCopyComponent parbase section"><div class="margin-20-top-lg margin-10-bottom-lg text-size-default line-height-default no-indentation"> Remove friction from channel engagement with improved collaboration, automation, self-service, and visibility on a single platform.<br /> <br /> <b>1. Design and manage a winning partner program.</b><br /> Simplify program design and stay aligned with your partners through collaborative planning, personalized communications, ongoing performance visibility, and incentives that move the needle.<br /> <br /> <b>2. Build your partner ecosystem.</b><br /> Accelerate recruiting, automate onboarding, and make training easy and fun to quickly build your partner channel.<br /> <br /> <br /> <b>3. Amplify marketing through the channel.</b><br /> Supercharge partner marketing initiatives by extending campaigns and prebuilt journeys, delivering marketing funds, and creating co-branded collateral.<br /> <br /> <b>4. Make selling easier for partners.</b><br /> Grow revenue with intelligent automation that pinpoints the best leads and opportunities. Help partners configure the right products and services. Manage orders with real-time integration into your back office systems.<br /> <br /> <b>5. Enable faster and smarter partner service experiences.</b><br /> Give your channel the support and guidance they need from any device to deliver seamless service to their customers. </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_2091850441-2125913675" aria-expanded="false" class="collapsed"> <h3 class="h3 panel-heading-icon panel-title text-left"> What's Included </h3> </a> </div> <div id="accordionitemcompone_2091850441-2125913675" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="bodyCopyComponent parbase section"><div class="margin-20-top-lg margin-10-bottom-lg text-size-default line-height-default no-indentation"> <p><a href="/ca/solutions/industries/manufacturing/overview/">Manufacturing Cloud</a> helps your business connect sales and operations to drive forecast accuracy and visibility across your ecosystem.</p> <p><a href="/ca/products/experience-cloud/overview/">Experience Cloud</a> lets you quickly launch data-powered sites, portals, and apps, connected across the customer journey.</p> <p><a href="/ca/products/analytics/overview/">CRM Analytics</a> delivers actionable insights throughout the entire sales and revenue cycle.</p> <p><a href="/ca/solutions/industries/manufacturing/rebate-management/">Rebate Management</a> lets you build, manage, and analyze incentive programs within the CRM to drive channel sales and loyalty.<a href="/ca/products/sales-cloud/tools/cpq-software/"></a></p> <p><a href="/ca/products/loyalty-management/overview/">Loyalty Management</a> lets you build intelligent B2B and B2C loyalty programs that are flexible, configurable, and rapidly deployable</p> <p><a href="/ca/products/sales-cloud/tools/cpq-software/">Revenue Cloud</a> is a revenue management platform that helps automate the product-to-cash journey.</p> <p><a href="/ca/products/commerce-cloud/b2b-ecommerce/">B2B Commerce</a> allows you to unlock self-service revenue channels, connect every buyer touchpoint, and launch personalized experiences fast.</p> <p><a href="/ca/products/marketing-cloud/overview/">Marketing Cloud</a> lets you personalize customer experiences and optimize each campaign with data-first enterprise solutions for any channel and device.</p> <p><a href="/ca/products/slack/overview/">Slack</a> connects your manufacturing value chain in a single, collaborative workspace.</p> <p><a href="/products/integration/products/anypoint-platform/">MuleSoft Anypoint Platform</a> lets you integrate data from any system to deliver critical, time-sensitive projects — all with a single platform for APIs and integrations.</p> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_16145735141631755024" aria-expanded="false" class="collapsed"> <h3 class="h3 panel-heading-icon panel-title text-left"> Who Uses It </h3> </a> </div> <div id="accordionitemcompone_16145735141631755024" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="blockquoteComponent parbase section"><blockquote class=" quote-large "> <p class="text-night"><span class="quote">“</span>Schneider Electric powers a global workforce for a sustainable world. “For a company like us, it’s a revolution”</p> <footer class="text-stratus footer-large margin---top-lg"> JEAN-PASCAL TRICOIRE, CHAIRMAN & CEO, SCHNEIDER ELECTRIC </footer> </blockquote> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-primary salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="/ca/customer-success-stories/schneider-electric/?d=cta-body-promo-1983"> <span> See the story </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-30-bottom-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive hidden-sm hidden-md hidden-lg margin-40-top-lg margin-20-right-lg " alt="Astro Channel Partner Abstraction" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/energy/manufacturing-ov-2024-channel-incentive_LG.png"/> </div> </div> <div class="labelLargeComponent headingComponent parbase section"> <h2 id="solution" class=" h4 text-stratus text-left salesforce-sans-bold margin-100-top-lg margin-80-top-sm margin-20-top-xs margin-10-bottom-lg margin-10-bottom-sm " style="; "> <span class=" header-text "> SOLUTION </span> </h2> </div> <div class="headingComponent parbase section"> <h2 id="channel-incentive-management" class=" avantgarde-m text-stratus text-left avant-garde-demi col-xs-12 col-sm-11 col-md-12 col-lg-12 margin-10-top-sm margin-10-bottom-lg " style="; "> <span class=" header-text "> Channel Incentive Management </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> Intelligently design and implement incentive programs that strengthen partner relationships and drive desired behaviors. </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-0-top-lg margin-0-top-sm margin-0-top-xs text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container hidden-xs hidden-sm "> <a class="btn btn-lg btn-primary salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="/ca/form/demo/channel-incentive-management-demo/?d=cta-body-promo-1984"> <span> Watch demo </span> </a> </div> </div> </div></div> </div> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive hidden-xs margin-40-top-lg margin-20-right-lg " alt="Astro Channel Partner Abstraction" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/energy/manufacturing-ov-2024-channel-incentive_LG.png"/> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="accordionContainer section"><div class="panel-group margin-60-bottom-lg margin-40-bottom-sm " id="accordioncontainerv2_493276720-905648727"> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone-57704921" aria-expanded="true"> <h4 class=" panel-heading-icon panel-title text-left"> How It Works </h4> </a> </div> <div id="accordionitemcompone-57704921" class="panel-collapse collapse show bg-default"> <div class="panel-body "> <div><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="bodyCopyComponent parbase section"><div class="margin-20-top-lg margin-10-bottom-lg text-size-default line-height-default no-indentation"> Take simple steps to drive mutually beneficial behavior.<br /> <br /> <b>1. Improve rebate program attainment and visibility.</b><br /> Automate rebate calculations, accruals, and payouts, and offer greater visibility into threshold attainment for sales teams and channel partners.<br /> <br /> <b>2. Grow partner loyalty with continued engagement.</b><br /> Engage partners throughout your relationship by offering incentives that motivate while driving the behaviors you desire.<br /> <br /> <b>3. Improve ROI with intelligent analytics.</b><br /> Manage both monetary and behavioral incentives on a single platform, tying impact back to partner attainment, sales performance, and your bottom line. </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_2091850441-413769108" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> What's Included </h4> </a> </div> <div id="accordionitemcompone_2091850441-413769108" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="bodyCopyComponent parbase section"><div class="margin-20-top-lg margin-10-bottom-lg text-size-default line-height-default no-indentation"> <p><a href="/ca/solutions/industries/manufacturing/overview/">Manufacturing Cloud</a>, our manufacturing CRM, helps you improve business agility, empower your teams with data, and achieve commercial excellence.</p> <p><a href="/ca/products/loyalty-management/overview/">Loyalty Management</a> lets you build intelligent B2B and B2C loyalty programs that are flexible, configurable, and rapidly deployable.</p> <p><a href="/ca/solutions/industries/manufacturing/rebate-management/">Rebate Management</a> lets you build, manage, and analyze incentive programs in the CRM to drive channel sales and loyalty.</p> <p><a href="/ca/products/analytics/overview/">CRM Analytics</a> delivers actionable insights throughout the entire sales and revenue cycle.</p> <p><a href="/ca/products/experience-cloud/overview/">Experience Cloud</a> lets you quickly launch data-powered sites, portals, and apps, connected across the customer journey.</p> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_1614573514-951067705" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> Who Uses It </h4> </a> </div> <div id="accordionitemcompone_1614573514-951067705" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="bodyCopyComponent parbase section"><div class="margin-10-top-lg margin-10-bottom-lg text-size-default line-height-default no-indentation"> Learn how Fike nurtures partner loyalty. </div> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-top-lg margin-10-bottom-lg text-size-default line-height-default no-indentation"> <b>“We are reimagining how we incentivize our channel partners to focus on rewarding them for a variety of behaviors, and we now have the flexibility to do that.”</b> </div> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-bottom-lg text-size-default line-height-default no-indentation"> CHAD LOWMAN, DIRECTOR, CORPORATE BUSINESS SYSTEMS, FIKE </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day" href="/resources/guides/deliver-revolutionary-sales-service-under-pressure/?d=cta-body-promo-1985"> <span> See the story <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" hidden-bg-img-xs hidden-bg-img-sm columns-wrapper bg-center-bottom bg-cover column-container-component" style="margin-top:0px;margin-bottom:0px;"> <div class="bg-snow bg-opacity">  </div> <div class="visible-lg"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/energy/manufacturing-ov-2024-landscape2_LG.png"> </div> </div> <div class="visible-md"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/energy/manufacturing-ov-2024-landscape2_LG.png"> </div> </div> <div class="visible-sm"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/energy/manufacturing-ov-2024-landscape2_LG.png"> </div> </div> <div class="visible-xs"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/energy/manufacturing-ov-2024-landscape2_LG.png"> </div> </div> <div class="container"> <div class="row columns-wrapper " style="min-height: 550px; 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-top-lg margin-60-bottom-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="imageComponent parbase section"> <div class=" image-link"> <img class="lazy img-responsive margin-40-left-lg center-img-horizontally " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/manufacturing/manufacturing-ov-2024-fike-quote_LG.png"/> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-6 col-md-6 col-lg-6"><div class="headingComponent parbase section"> <h2 id="weve-gone-through-a-metamorphosis-weve-been-challenged-by-our-cto-and-executive-leadership-to-reinvent-everything-we-do-we-see-covid-as-an-opportunity-for-us-to-emerge-as-a-completely-reformed-company" class=" avantgarde-m text-stratus text-left avant-garde-demi col-xs-12 col-sm-11 col-md-12 col-lg-12 margin-40-top-lg margin-10-top-sm margin-10-bottom-lg " style="; "> <span class=" header-text "> "We’ve gone through a metamorphosis. We’ve been challenged by our CTO and executive leadership to reinvent everything we do. We see COVID as an opportunity for us to emerge as a completely reformed company." </span> </h2> </div> <div class="headingComponent parbase section"> <h2 id="chad-lowman" class=" avantgarde-medium text-stratus text-left avant-garde-demi col-xs-12 col-sm-11 col-md-12 col-lg-12 margin-30-top-lg margin-10-top-sm " style="; "> <span class=" header-text "> Chad Lowman </span> </h2> </div> <div class="bodyCopyComponent parbase section"><div class="margin-10-bottom-lg text-size-default line-height-default no-indentation"> Director, Corporate Business Systems, Fike </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg btn-light salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" href="/resources/guides/deliver-revolutionary-sales-service-under-pressure/?d=cta-body-promo-1986"> <span> See the story </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-3 col-lg-3"> </div> <div class="col text-left col-xs-12 col-sm-12 col-md-9 col-lg-9"><div class="headingComponent parbase section"> <h2 id="explore-resources-for-manufacturing" class=" avantgarde-lgr text-stratus text-left avant-garde-demi col-xs-12 col-sm-12 col-md-12 col-lg-12 margin-60-top-lg margin-20-top-sm margin-60-top-xs margin-20-bottom-lg margin-10-left-lg " style="; "> <a class=" text-stratus " href="https://www.salesforce.com/form/contact/contactme-industries/?d=cta-footer-33"> <span class=" header-text "> Explore resources for manufacturing. </span> </a> </h2> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-30-bottom-lg margin-0-bottom-xs column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg margin-40-bottom-xs bg-snow popular " data-equalize="popular"> <div class="thumbnail-content thumbnail-linked" data-href="/ca/resources/guides/modernizing-commercial-operations/?d=cta-body-promo-1988"> <a href="/ca/resources/guides/modernizing-commercial-operations/?d=cta-body-promo-1988" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="The Manufacturer's Guide to Modernizing Commercial Operations">The Manufacturer's Guide to Modernizing Commercial Operations</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg " alt="OEMs and dealers webinar" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/manufacturing/mfg-redesign/overview/MCO_Resource_Card.png"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="guide" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-bottom-lg " style="; "> <span class=" header-text "> Guide </span> </h2> </div> <div class="headingComponent parbase section"> <h5 id="see-how-to-elevate-performance-and-reduce-revenue-leakage" class=" avantgarde-medium text-stratus text-left avant-garde-demi margin-20-bottom-lg b2b-resources-title-1" style="; " data-equalize="b2b-resources-title-1"> <span class=" header-text "> See how to elevate performance and reduce revenue leakage. </span> </h5> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/ca/resources/guides/modernizing-commercial-operations/">The Manufacturer's Guide to Modernizing Commercial Operations</a> </div> </div> </div> </div> <div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg margin-40-bottom-xs bg-snow popular " data-equalize="popular"> <div class="thumbnail-content thumbnail-linked" data-href="/ca/form/industries/manufacturing/hbr-future-of-customer-experience/?d=cta-body-promo-1987"> <a href="/ca/form/industries/manufacturing/hbr-future-of-customer-experience/?d=cta-body-promo-1987" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="White Paper: Future of Customer Experience in Manufacturing">White Paper: Future of Customer Experience in Manufacturing</a> <div class="graphic "> </div> <div class="caption"> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/ca/form/industries/manufacturing/hbr-future-of-customer-experience/">White Paper: Future of Customer Experience in Manufacturing</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg margin-40-bottom-xs bg-snow popular " data-equalize="popular"> <div class="thumbnail-content thumbnail-linked" data-href="/resources/guides/transforming-service-experience/?d=cta-body-promo-1989"> <a href="/resources/guides/transforming-service-experience/?d=cta-body-promo-1989" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Learn how manufacturers are changing how they interact with customers.">Learn how manufacturers are changing how they interact with customers.</a> <div class="graphic "> <div class=" image-link" target="_blank"> <img class="lazy img-responsive margin-0-top-lg " alt="Discover key trends driving change" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/manufacturing/mfg-redesign/overview/TSE_RCcard.png"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="guide" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-bottom-lg " style="; "> <span class=" header-text "> GUIDE </span> </h2> </div> <div class="headingComponent parbase section"> <h5 id="learn-how-to-deliver-faster-and-smarter-service-experiences-to-grow-lifelong-customers" class=" avantgarde-medium text-stratus text-left avant-garde-demi col-lg-12 margin-20-bottom-lg b2b-resources-title-1" style="; " data-equalize="b2b-resources-title-1"> <span class=" header-text "> Learn how to deliver faster and smarter service experiences to grow lifelong customers. </span> </h5> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/guides/transforming-service-experience/">Learn how manufacturers are changing how they interact with customers.</a> </div> </div> </div> </div> <div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg margin-40-bottom-xs bg-snow popular " data-equalize="popular"> <div class="thumbnail-content thumbnail-linked" data-href="/resources/research-reports/executive-summary-trends-in-manufacturing/?d=cta-body-promo-1988"> <a href="/resources/research-reports/executive-summary-trends-in-manufacturing/?d=cta-body-promo-1988" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Inside Salesforce’s New Trends in Manufacturing Report">Inside Salesforce’s New Trends in Manufacturing Report</a> <div class="graphic "> </div> <div class="caption"> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/resources/research-reports/executive-summary-trends-in-manufacturing/">Inside Salesforce’s New Trends in Manufacturing Report</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg margin-40-bottom-xs bg-snow popular " data-equalize="popular"> <div class="thumbnail-content thumbnail-linked" data-href="/ca/form/industries/manufacturing/hbr-future-of-customer-experience/?d=cta-body-promo-1987"> <a href="/ca/form/industries/manufacturing/hbr-future-of-customer-experience/?d=cta-body-promo-1987" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="White Paper: Future of Customer Experience in Manufacturing">White Paper: Future of Customer Experience in Manufacturing</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg " alt="Astro and Manufacturing" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/industries/manufacturing/HBR_Resource_Card.png"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="white-paper" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-bottom-lg " style="; "> <span class=" header-text "> WHITE PAPER </span> </h2> </div> <div class="headingComponent parbase section"> <h5 id="discover-the-future-of-customer-experience-in-manufacturing" class=" avantgarde-medium text-stratus text-left avant-garde-demi margin-20-bottom-lg b2b-resources-title-1" style="; " data-equalize="b2b-resources-title-1"> <span class=" header-text "> Discover the future of customer experience in manufacturing. </span> </h5> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/ca/form/industries/manufacturing/hbr-future-of-customer-experience/">White Paper: Future of Customer Experience in Manufacturing</a> </div> </div> </div> </div> <div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-0-bottom-lg margin-40-bottom-xs bg-snow popular " data-equalize="popular"> <div class="thumbnail-content thumbnail-linked" data-href="/ca/resources/guides/modernizing-commercial-operations/?d=cta-body-promo-1989"> <a href="/ca/resources/guides/modernizing-commercial-operations/?d=cta-body-promo-1989" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="The Manufacturer's Guide to Modernizing Commercial Operations">The Manufacturer's Guide to Modernizing Commercial Operations</a> <div class="graphic "> </div> <div class="caption"> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/ca/resources/guides/modernizing-commercial-operations/">The Manufacturer's Guide to Modernizing Commercial Operations</a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-bottom-lg text-center "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg btn-neutral-snow salesforce-sans-regular " data-content-replacement-close-color="sfdc-swap-button-day" data-target="#mainModal" data-toggle="modal" data-modal-close-button-color="sfdc-modal-button-day" data-modal-width="modal-lg" data-modal-backdrop-color="sfdc-modal-backdrop-light" data-modal-src="/content/www/en_ca/shared/video-modals/modernize-commercial-operations.html#module-par_columncontainer_331d" data-query-string="?d=cta-body-promo-1990" href="#"> <span> See More Resources </span> </a> </div> </div> </div></div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper bg-center-bottom bg-cover column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="visible-lg"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/solutions/industries/manufacturing/manufacturing-ov-2024-closer-lg.png"> </div> </div> <div class="visible-md"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/solutions/industries/manufacturing/manufacturing-ov-2024-closer-lg.png"> </div> </div> <div class="visible-sm"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/solutions/industries/manufacturing/manufacturing-ov-2024-closer-bg-lg.png"> </div> </div> <div class="visible-xs"> <div class="columns-wrapper column-container-image lazy bg-center-bottom bg-cover" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/solutions/industries/manufacturing/manufacturing-ov-2024-closer-bg-lg.png"> </div> </div> <div class="container"> <div class="row columns-wrapper xs-min-height-500" style="min-height: 640px; 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