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max-lg:border-none border-body-toc-active-border px-4"><a id="#h_fe4b41a649" href="#h_fe4b41a649" data-testid="toc-link-0" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base font-toc-active text-body-primary-color"></a></section></div></div></div><div class="relative z-3 w-full lg:max-w-160 "><div class="flex pb-6 max-md:pb-2 lg:max-w-160"><div class="flex flex-wrap items-baseline pb-4 text-base"><a href="/en/" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color">All Collections</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><a href="https://help.productive.io/en/collections/38828-invoicing" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color" data-testid="breadcrumb-0">Invoicing</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><a href="https://help.productive.io/en/collections/9447156-specific-invoicing-cases" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color" data-testid="breadcrumb-1">Specific Invoicing Cases</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><div class="text-body-secondary-color">Use Case: Adding an Empty Tax Rate</div></div></div><div class=""><div class="article intercom-force-break"><div class="mb-10 max-lg:mb-6"><div class="flex flex-col gap-4"><div class="flex flex-col"><header class="mb-1 font-primary text-2xl font-bold leading-10 text-body-primary-color">Use Case: Adding an Empty Tax Rate</header><div class="text-md font-normal leading-normal text-body-secondary-color"><p>Create an empty tax rate for clients exempt from taxes, allowing you to customize invoices without applying a standard tax rate.</p></div></div><div class="avatar"><div class="avatar__info -mt-0.5 text-base"><span class="text-body-secondary-color"> Updated over 2 months ago</span></div></div></div></div><div class="jsx-ef86202475c6562f flex-col"><div class="jsx-ef86202475c6562f mb-7 ml-0 text-md max-messenger:mb-6 lg:hidden"><div class="jsx-27f84a20f81f6ce9 table-of-contents max-h-[calc(100vh-96px)] overflow-y-auto rounded-2xl text-body-primary-color hover:text-primary max-lg:border max-lg:border-solid max-lg:border-body-border max-lg:shadow-solid-1"><div data-testid="toc-dropdown" class="jsx-27f84a20f81f6ce9 hidden cursor-pointer justify-between border-b max-lg:flex max-lg:flex-row max-lg:border-x-0 max-lg:border-t-0 max-lg:border-solid max-lg:border-b-body-border border-b-0"><div class="jsx-27f84a20f81f6ce9 my-2 max-lg:pl-4">Table of contents</div><div class="jsx-27f84a20f81f6ce9 "><svg class="ml-2 mr-4 mt-3 transition-transform" transform="" width="16" height="16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.93353 5.93451C4.24595 5.62209 4.75248 5.62209 5.0649 5.93451L7.99922 8.86882L10.9335 5.93451C11.246 5.62209 11.7525 5.62209 12.0649 5.93451C12.3773 6.24693 12.3773 6.75346 12.0649 7.06588L8.5649 10.5659C8.25249 10.8783 7.74595 10.8783 7.43353 10.5659L3.93353 7.06588C3.62111 6.75346 3.62111 6.24693 3.93353 5.93451Z" fill="currentColor"></path></svg></div></div><div data-testid="toc-body" class="jsx-27f84a20f81f6ce9 hidden my-2"><section data-testid="toc-section-0" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none border-body-toc-active-border px-4"><a id="#h_fe4b41a649" href="#h_fe4b41a649" data-testid="toc-link-0" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base font-toc-active text-body-primary-color"></a></section></div></div></div><div class="jsx-ef86202475c6562f article_body"><article class="jsx-ef86202475c6562f "><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>In Productive, adding a <a href="https://help.productive.io/en/articles/9374894-setting-up-and-managing-tax-rates-in-invoicing-beta">tax rate</a> to each line item in your invoice is <b>mandatory</b>, even in cases where no traditional tax applies.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>However, to accommodate special circumstances, you can <b>create an "empty" tax rate</b>. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>This allows you to name the tax rate while leaving the tax name and value fields blank, providing flexibility for scenarios like tax-exempt clients or specific agreements.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="h_fe4b41a649">Use Case</h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If you have a client who is exempt from taxes due to their location or a special arrangement, follow these steps:</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><br/>1) <a href="https://help.productive.io/en/articles/9374894-setting-up-and-managing-tax-rates-in-invoicing-beta">Create an empty tax rate</a> by entering <b>the tax rate name</b> but <b>leaving the tax name and value fields blank</b>.<br/></p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/1143909303/b0b8871ac8cdf41c846e0c67/Screenshot+2024-08-13+at+11_45_22.png?expires=1732752000&signature=7f771441ca439d226b2cad547bf4c89ef50a424c413206527cd6ea1a31d49c3a&req=dSEjFcB%2BlIJfWvMW1HO4zZ18Sqh4cnLoo3PO9OGheqd%2FvW7JcOO%2FA1h%2FSdVY%0Amhzv7XjPgka3GYap9AY%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/1143909303/b0b8871ac8cdf41c846e0c67/Screenshot+2024-08-13+at+11_45_22.png?expires=1732752000&signature=7f771441ca439d226b2cad547bf4c89ef50a424c413206527cd6ea1a31d49c3a&req=dSEjFcB%2BlIJfWvMW1HO4zZ18Sqh4cnLoo3PO9OGheqd%2FvW7JcOO%2FA1h%2FSdVY%0Amhzv7XjPgka3GYap9AY%3D%0A" width="970" height="1000" style="width:400px"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><br/></p></div><div class="intercom-interblocks-image intercom-interblocks-align-left"><a href="https://downloads.intercomcdn.com/i/o/1143891951/f96514914e8ca492658ba983/Screenshot+2024-08-13+at+11_49_18.png?expires=1732752000&signature=c4c6c78a0d1bde468d38379b4afeb2600874e0f24d2a72cb4d3b2a28fe2b55fc&req=dSEjFcF3nIhaWPMW1HO4zaH%2FmDKdNW5ULQkoYHO1TRVRY7hUfNWdL1XNHoSk%0AEqIBzl9%2BkCwXn0Ugq3g%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/1143891951/f96514914e8ca492658ba983/Screenshot+2024-08-13+at+11_49_18.png?expires=1732752000&signature=c4c6c78a0d1bde468d38379b4afeb2600874e0f24d2a72cb4d3b2a28fe2b55fc&req=dSEjFcF3nIhaWPMW1HO4zaH%2FmDKdNW5ULQkoYHO1TRVRY7hUfNWdL1XNHoSk%0AEqIBzl9%2BkCwXn0Ugq3g%3D%0A" width="2160" height="782"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>2) <b>Apply this empty tax rate to the client's invoice</b>. This will ensure the invoice reflects the correct terms without applying a standard tax rate.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-image intercom-interblocks-align-left"><a href="https://downloads.intercomcdn.com/i/o/1143892143/909b65e92773354e7d91e9cc/Screenshot+2024-08-13+at+11_50_39.png?expires=1732752000&signature=36bb9ba5a27c57dbcd518fa2c29df419993ff5049909d78de7d373f963029e48&req=dSEjFcF3n4BbWvMW1HO4zerneJFMep1X0eIc%2BhvWYHdJFshbWvEGq7NUp1AO%0AC6iRRQLs%2BaJFACmp%2BPU%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/1143892143/909b65e92773354e7d91e9cc/Screenshot+2024-08-13+at+11_50_39.png?expires=1732752000&signature=36bb9ba5a27c57dbcd518fa2c29df419993ff5049909d78de7d373f963029e48&req=dSEjFcF3n4BbWvMW1HO4zerneJFMep1X0eIc%2BhvWYHdJFshbWvEGq7NUp1AO%0AC6iRRQLs%2BaJFACmp%2BPU%3D%0A" width="2960" height="1694"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>3)The resulting invoice <b>PDF will not display any tax rate</b> information for the said item. <br/>For example, we added our newly created "No Tax" rate to the "Services 8/24" line item, and our regular "MET" tax rate to the "Expenses" line item.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-image intercom-interblocks-align-left"><a href="https://downloads.intercomcdn.com/i/o/1143903204/a6fc6ed7ba15e4b11392540c/Screenshot+2024-08-13+at+12_01_57.png?expires=1732752000&signature=1699aae9b3688ea7c8fb328e96a0923feb424f301b9568fa82133cccdedf35f9&req=dSEjFcB%2BnoNfXfMW1HO4zXGE%2FcwQhHsTazYRuB5dBSx7DmP8TEQlsrwJ03gO%0AdgLVPudbaWIz0O4omsI%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/1143903204/a6fc6ed7ba15e4b11392540c/Screenshot+2024-08-13+at+12_01_57.png?expires=1732752000&signature=1699aae9b3688ea7c8fb328e96a0923feb424f301b9568fa82133cccdedf35f9&req=dSEjFcB%2BnoNfXfMW1HO4zXGE%2FcwQhHsTazYRuB5dBSx7DmP8TEQlsrwJ03gO%0AdgLVPudbaWIz0O4omsI%3D%0A" width="1918" height="1240"/></a></div><section class="jsx-62724fba150252e0 related_articles my-6"><hr class="jsx-62724fba150252e0 my-6 sm:my-8"/><div class="jsx-62724fba150252e0 mb-3 text-xl font-bold">Related Articles</div><section class="flex flex-col rounded-card border border-solid border-card-border bg-card-bg p-2 sm:p-3"><a class="duration-250 group/article flex flex-row justify-between gap-2 py-2 no-underline transition ease-linear hover:bg-primary-alpha-10 hover:text-primary sm:rounded-card-inner sm:py-3 rounded-card-inner px-3" href="https://help.productive.io/en/articles/2179636-making-changes-to-an-invoice" data-testid="article-link"><div class="flex flex-col p-0"><span 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Help Center","footerLogo":"https://downloads.intercomcdn.com/i/o/295088/7d1e9e7d334295930dd163a3/801f1c6d85d7662e8810fa8dcc02754d.png","footerLogoHeight":"110","localisedInformation":{"contentBlock":{"locale":"en","title":"Content section title","withButton":false,"description":"","buttonTitle":"Button title","buttonUrl":""}}},"user":{"userId":"d3738d59-15e4-45d3-bd6e-e50bfccd6497","role":"visitor_role"},"articleContent":{"articleId":"9734327","author":null,"blocks":[{"type":"paragraph","text":"In Productive, adding a \u003ca href=\"https://help.productive.io/en/articles/9374894-setting-up-and-managing-tax-rates-in-invoicing-beta\"\u003etax rate\u003c/a\u003e to each line item in your invoice is \u003cb\u003emandatory\u003c/b\u003e, even in cases where no traditional tax applies.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"However, to accommodate special circumstances, you can \u003cb\u003ecreate an \"empty\" tax rate\u003c/b\u003e. ","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"This allows you to name the tax rate while leaving the tax name and value fields blank, providing flexibility for scenarios like tax-exempt clients or specific agreements.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"heading","text":"Use Case","idAttribute":"h_fe4b41a649"},{"type":"paragraph","text":"If you have a client who is exempt from taxes due to their location or a special arrangement, follow these steps:","class":"no-margin"},{"type":"paragraph","text":"\u003cbr\u003e1) \u003ca href=\"https://help.productive.io/en/articles/9374894-setting-up-and-managing-tax-rates-in-invoicing-beta\"\u003eCreate an empty tax rate\u003c/a\u003e by entering \u003cb\u003ethe tax rate name\u003c/b\u003e but \u003cb\u003eleaving the tax name and value fields blank\u003c/b\u003e.\u003cbr\u003e","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/1143909303/b0b8871ac8cdf41c846e0c67/Screenshot+2024-08-13+at+11_45_22.png?expires=1732752000\u0026signature=7f771441ca439d226b2cad547bf4c89ef50a424c413206527cd6ea1a31d49c3a\u0026req=dSEjFcB%2BlIJfWvMW1HO4zZ18Sqh4cnLoo3PO9OGheqd%2FvW7JcOO%2FA1h%2FSdVY%0Amhzv7XjPgka3GYap9AY%3D%0A","width":970,"height":1000,"displayWidth":400,"align":"center"},{"type":"paragraph","text":"\u003cbr\u003e","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/1143891951/f96514914e8ca492658ba983/Screenshot+2024-08-13+at+11_49_18.png?expires=1732752000\u0026signature=c4c6c78a0d1bde468d38379b4afeb2600874e0f24d2a72cb4d3b2a28fe2b55fc\u0026req=dSEjFcF3nIhaWPMW1HO4zaH%2FmDKdNW5ULQkoYHO1TRVRY7hUfNWdL1XNHoSk%0AEqIBzl9%2BkCwXn0Ugq3g%3D%0A","width":2160,"height":782},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"2) \u003cb\u003eApply this empty tax rate to the client's invoice\u003c/b\u003e. This will ensure the invoice reflects the correct terms without applying a standard tax rate.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/1143892143/909b65e92773354e7d91e9cc/Screenshot+2024-08-13+at+11_50_39.png?expires=1732752000\u0026signature=36bb9ba5a27c57dbcd518fa2c29df419993ff5049909d78de7d373f963029e48\u0026req=dSEjFcF3n4BbWvMW1HO4zerneJFMep1X0eIc%2BhvWYHdJFshbWvEGq7NUp1AO%0AC6iRRQLs%2BaJFACmp%2BPU%3D%0A","width":2960,"height":1694},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"3)The resulting invoice \u003cb\u003ePDF will not display any tax rate\u003c/b\u003e information for the said item. \u003cbr\u003eFor example, we added our newly created \"No Tax\" rate to the \"Services 8/24\" line item, and our regular \"MET\" tax rate to the \"Expenses\" line item.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/1143903204/a6fc6ed7ba15e4b11392540c/Screenshot+2024-08-13+at+12_01_57.png?expires=1732752000\u0026signature=1699aae9b3688ea7c8fb328e96a0923feb424f301b9568fa82133cccdedf35f9\u0026req=dSEjFcB%2BnoNfXfMW1HO4zXGE%2FcwQhHsTazYRuB5dBSx7DmP8TEQlsrwJ03gO%0AdgLVPudbaWIz0O4omsI%3D%0A","width":1918,"height":1240}],"collectionId":"9447156","description":"Create an empty tax rate for clients exempt from taxes, allowing you to customize invoices without applying a standard tax rate.","id":"10085885","lastUpdated":"Updated over 2 months ago","relatedArticles":[{"title":"Making Changes To an Invoice","url":"https://help.productive.io/en/articles/2179636-making-changes-to-an-invoice"},{"title":"Setting up and Managing Tax Rates in Invoicing","url":"https://help.productive.io/en/articles/9374894-setting-up-and-managing-tax-rates-in-invoicing"},{"title":"Automating Invoice 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