CINXE.COM

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href="/its-critical-services-availability" class="caret nav-link "><span class="icon-chevron-down"><span class="hiddenText">Expand</span></span></a> </li> <li class="nav-item" role="menuitem"> <a href="/policies" class="nav-link ">Campus IT Policies</a> <a href="/policies" class="caret nav-link "><span class="icon-chevron-down"><span class="hiddenText">Expand</span></span></a> </li> </ul> </nav> </div> <div class="column small-3 search-menu"> <label for='search-desktop' class='hiddenText' id='desktopSearchLabel'>Search</label><div class='nav-search-container'> <form action='/search-results' method='get' id='cse_desktop_searchbox'> <input type='text' name='query' placeholder='Search' class='nav-search-input' title='Search this site' aria-labelledby='desktopSearchLabel'> <button class='nav-search-button'><span class='hiddenText'>Search</span><span class='icon-search'></span></button> </form></div> </div> </div> </div>  </div>  </header>  <div class="UT-page" id="ut-page-content" role="main"> <div class="container container-top top-theme-2"> <div class="row"> <div class="column small-12 div-search-top"> <label for='search-main' class='hiddenText' id='mainSearchLabel'>Search</label> <form action='/search-results' method='get' id='cse_main_searchbox'> <input type='text' name='query' id='search' placeholder='Search' class='search-page-input' title='Search this site' aria-labelledby='mainSearchLabel'> <button class='nav-search-button'><span class='hiddenText'>Search</span><span class='icon-search'></span></button> </form> </div> </div> <div class="row"> <div class="column small-12 show-for-medium-up"> <ul class="breadcrumbs"><li class="first"><a href="/">Home</a></li> <li class="current last">Faculty & Staff</li> </ul> </div> </div> <div class="row"> <div class="column small-12"> </div> </div> <div class="row"> <div class="column small-12"> <h1 class="page-title">Faculty & Staff</h1> </div> </div> </div> <div class="container bottom-theme-2"> <div class="row adjust_pos"> <div class="column medium-6 large-4 block1"> <section class="sidebar-theme-2 medium-absolute"> <div class="region region-sidebar-first"> <div class="edit-links"> </div> <div id="block-fieldblock-node-itatut-page-default-field-utexas-flex-content-area-a" class="block block-fieldblock fieldblock_field_utexas_flex_content_area_a"> <div class="field_utexas_flex_content_area_a"> <div class="content row itatut-flex">  <div class="column medium-12"> <div class="itatut-flex-item"> <div class="utexas-flex-content"> <div class="utexas-flex-content-area-headline-wrapper"> <h3 class="utexas-flex-content-area-headline">UT EID</h3> </div> <div class="utexas-flex-content-area-copy"> <p></p> </div> <div class="utexas-flex-content-area-links"> <ul><li class="first"><a href="https://ut.service-now.com/utss/catalogoverview.do?sysparam_citems_id=dc428de34fa69e0031eb7bcd0210c70c" class="cta-link sans flex-content-cta"><span>ID Center</span></a></li> <li><a href="https://security.utexas.edu/outreach/passwords" class="cta-link sans flex-content-cta"><span>Strong Passwords</span></a></li> <li><a href="https://ut.service-now.com/utss/catalogoverview.do?sysparam_citems_id=7dd65c7c4ff9d200f6897bcd0210c77b" class="cta-link sans flex-content-cta"><span>Two Factor Authentication (Duo)</span></a></li> <li class="last"><a href="https://idmanager.its.utexas.edu/eid_self_help/" class="cta-link sans flex-content-cta"><span>UT EID Self - Service Tools</span></a></li> </ul> </div> </div> </div> </div> <div class="column medium-12"> <div class="itatut-flex-item"> <div class="utexas-flex-content"> <div class="utexas-flex-content-area-headline-wrapper"> <h3 class="utexas-flex-content-area-headline">Email & Telephone</h3> </div> <div class="utexas-flex-content-area-copy"> <p></p> </div> <div class="utexas-flex-content-area-links"> <ul><li class="first"><a href="https://ut.service-now.com/utss/catalogoverview.do?sysparam_citems_id=39d65c7c4ff9d200f6897bcd0210c77e" class="cta-link sans flex-content-cta"><span>Austin Exchange Messaging Service (AEMS)</span></a></li> <li><a href="https://ut.service-now.com/utss/catalogoverview.do?sysparam_citems_id=b9d65c7c4ff9d200f6897bcd0210c77e" class="cta-link sans flex-content-cta"><span>Office 365</span></a></li> <li><a href="http://outlook.com/owa/utexas.edu" class="cta-link sans flex-content-cta"><span>Outlook Web App (OWA)</span></a></li> <li><a href="https://ut.service-now.com/sp?id=kb_article&number=KB0013944" class="cta-link sans flex-content-cta"><span>Email Overview and Options</span></a></li> <li><a href="https://ut.service-now.com/sp?id=ut_bs_service_detail&sys_id=79d65c7c4ff9d200f6897bcd0210c77e" class="cta-link sans flex-content-cta"><span>UTmail</span></a></li> <li class="last"><a href="https://ut.service-now.com/sp?id=ut_bs_service_detail&sys_id=0ed65c7c4ff9d200f6897bcd0210c781" class="cta-link sans flex-content-cta"><span>Voice and Telephone Services</span></a></li> </ul> </div> </div> </div> </div>   <div class="column medium-12"> <div class="itatut-flex-item"> <div class="utexas-flex-content"> <div class="utexas-flex-content-area-headline-wrapper"> <h3 class="utexas-flex-content-area-headline">Storage, Collaboration & Backup</h3> </div> <div class="utexas-flex-content-area-copy"> <p></p> </div> <div class="utexas-flex-content-area-links"> <ul><li class="first"><a href="https://ut.service-now.com/sp?id=ut_bs_service_detail&sys_id=ac4545be1bd9b0107e88cae3604bcb39" class="cta-link sans flex-content-cta"><span>Panopto</span></a></li> <li><a href="https://ut.service-now.com/sp?id=ut_bs_service_detail&sys_id=f9d65c7c4ff9d200f6897bcd0210c77e" class="cta-link sans flex-content-cta"><span>University Wiki Service</span></a></li> <li><a href="https://ut.service-now.com/sp?id=ut_bs_service_detail&sys_id=79d65c7c4ff9d200f6897bcd0210c77c" class="cta-link sans flex-content-cta"><span>UT Backup</span></a></li> <li><a href="https://ut.service-now.com/sp?id=ut_bs_service_detail&sys_id=9b345b104f36de0031eb7bcd0210c71b" class="cta-link sans flex-content-cta"><span>UT Box</span></a></li> <li class="last"><a href="https://utexas.zoom.us" class="cta-link sans flex-content-cta"><span>Zoom</span></a></li> </ul> </div> </div> </div> </div> <div class="column medium-12"> <div class="itatut-flex-item"> <div class="utexas-flex-content"> <div class="utexas-flex-content-area-headline-wrapper"> <h3 class="utexas-flex-content-area-headline">Research Computing</h3> </div> <div class="utexas-flex-content-area-links"> <ul><li class="first"><a href="https://research.utexas.edu/resources/research-computing-and-data-management-resources/" class="cta-link sans flex-content-cta"><span>Research Computing and Data Management Resources</span></a></li> <li class="last"><a href="https://research-cloud-computing.its.utexas.edu/" class="cta-link sans flex-content-cta"><span>Cloud Computing for Research</span></a></li> </ul> </div> </div> </div> </div>  </div> </div> </div> </div> </section> </div> <div class="column medium-6 large-4 block2"> <section class=""> <div class="region region-content"> <div class="edit-links"> </div> <div id="block-fieldblock-node-itatut-page-default-field-utexas-flex-content-area-b" class="block block-fieldblock fieldblock_field_utexas_flex_content_area_b"> <div class="field_utexas_flex_content_area_b"> <div class="content row itatut-flex">  <div class="column medium-12"> <div class="itatut-flex-item"> <div class="utexas-flex-content"> <div class="utexas-flex-content-area-headline-wrapper"> <h3 class="utexas-flex-content-area-headline">Access the Internet</h3> </div> <div class="utexas-flex-content-area-copy"> <p></p> </div> <div class="utexas-flex-content-area-links"> <ul><li class="first"><a href="https://ut.service-now.com/utss/catalogoverview.do?sysparam_citems_id=02d65c7c4ff9d200f6897bcd0210c781" class="cta-link sans flex-content-cta"><span>Connect to Campus Wi-fi</span></a></li> <li><a href="https://ut.service-now.com/sp?id=kb_article&number=KB0017949" class="cta-link sans flex-content-cta"><span>Duo (multi-factor authentication)</span></a></li> <li class="last"><a href="https://ut.service-now.com/utss/catalogoverview.do?sysparam_citems_id=86d65c7c4ff9d200f6897bcd0210c781" class="cta-link sans flex-content-cta"><span>Virtual Private Network</span></a></li> </ul> </div> </div> </div> </div> <div class="column medium-12"> <div class="itatut-flex-item"> <div class="utexas-flex-content"> <div class="utexas-flex-content-area-headline-wrapper"> <h3 class="utexas-flex-content-area-headline">Class & Learning Management</h3> </div> <div class="utexas-flex-content-area-copy"> <p></p> </div> <div class="utexas-flex-content-area-links"> <ul><li class="first"><a href="https://canvas.utexas.edu/" class="cta-link sans flex-content-cta"><span>Canvas</span></a></li> <li><a href="http://www.utexas.edu/cola/laits/classrooms/index.php" class="cta-link sans flex-content-cta"><span>Classroom Support</span></a></li> <li><a href="https://testingservices.utexas.edu/cis" class="cta-link sans flex-content-cta"><span>Course Instructor Survey</span></a></li> <li><a href="http://informal.utexas.edu/" class="cta-link sans flex-content-cta"><span>Informal Classes</span></a></li> <li><a href="https://utexas.instructure.com/courses/633028/pages/one-on-one-consultations" class="cta-link sans flex-content-cta"><span>Instructional Technology Consultations</span></a></li> <li><a href="https://ut.service-now.com/sp?id=ut_bs_service_detail&sys_id=ac4545be1bd9b0107e88cae3604bcb39" class="cta-link sans flex-content-cta"><span>Panopto</span></a></li> <li><a href="https://testingservices.utexas.edu/scanning" class="cta-link sans flex-content-cta"><span>Test Scanning Services</span></a></li> <li class="last"><a href="https://utexas.zoom.us" class="cta-link sans flex-content-cta"><span>Zoom</span></a></li> </ul> </div> </div> </div> </div>   <div class="column medium-12"> <div class="itatut-flex-item"> <div class="utexas-flex-content"> <div class="utexas-flex-content-area-headline-wrapper"> <h3 class="utexas-flex-content-area-headline">Security</h3> </div> <div class="utexas-flex-content-area-copy"> <p></p> </div> <div class="utexas-flex-content-area-links"> <ul><li class="first"><a href="https://security.utexas.edu/policies/aup" class="cta-link sans flex-content-cta"><span>Acceptable Use Policy</span></a></li> <li><a href="https://ut.service-now.com/utss/catalogoverview.do?sysparam_citems_id=828cb0a34fa69e0031eb7bcd0210c735" class="cta-link sans flex-content-cta"><span>Anti-Virus</span></a></li> <li><a href="https://ut.service-now.com/utss/catalogoverview.do?sysparam_citems_id=7dd65c7c4ff9d200f6897bcd0210c77c" class="cta-link sans flex-content-cta"><span>Hard Drive Destruction</span></a></li> <li class="last"><a href="http://security.utexas.edu/Protect-Your-Privates" class="cta-link sans flex-content-cta"><span>IT Security Awareness</span></a></li> </ul> </div> </div> </div> </div> <div class="column medium-12"> <div class="itatut-flex-item"> <div class="utexas-flex-content"> <div class="utexas-flex-content-area-headline-wrapper"> <h3 class="utexas-flex-content-area-headline">Software & Hardware</h3> </div> <div class="utexas-flex-content-area-copy"> <p></p> </div> <div class="utexas-flex-content-area-links"> <ul><li class="first last"><a href="http://campuscomputer.com/campuscomputer/" class="cta-link sans flex-content-cta"><span>Campus Computer Store</span></a></li> </ul> </div> </div> </div> </div>  </div> </div> </div> </section> </div> <div class="column medium-6 large-4 block3"> <section class="sidebar-content sidebar-theme-2"> <div id="block-block-4" class="block block-block sidebar-module sidebar-default-style"> <div class="sidebar-headline"> <h3>Get Help</h3> </div> <div class="content"> <h4><a href="https://ut.service-now.com/utss/catalogoverview.do?sysparam_citems_id=f8a2f29b0ff3960003d2e498b1050ed8&sysparam_cat_id=e0d08b13c3330100c8b837659bba8fb4%2CInformation%20Technology&sysparam_sys_id=%3Csubcategory.parent%3E%2CTechnology%20Infrastructure%20&%20Management&sys_click_name=features"><span>Service Desk</span></a></h4> <p>ITS Service Desk provides IT support services related to EID, DUO, Office 365, email, Qualtrics, Box, and other central IT services.</p> <p class="tablet-up">Call us at 512-475-9400 |聽<span class="text-link"><a href="mailto:help@utexas.edu ">help@utexas.edu</a>聽</span></p> <p><a href="https://ut.service-now.com/sp?id=sc_cat_item&sys_id=8aebacb44f781240ad73cf5d0210c7f3"><span class="text-link">Submit a help request online</span></a>聽</p> <p>In-Person Services located at the FAC first floor</p> <p>Monday-Friday, 6am-9pm<br /> Saturday-Sunday, 10am-5pm</p> <hr /> <h4><a href="https://ut.service-now.com/sp?id=ut_bs_service_detail&sys_id=dc428de34fa69e0031eb7bcd0210c70c"><span>ID Card Services</span></a></h4> <p>The ID Center provides ID cards for students, faculty, staff, official visitors and university affiliates as required. The ID Center also upgrades UT EIDs for eligible individuals to allow full access to online services.</p> <p class="tablet-up">Call us at 512-475-9400 |聽<span class="text-link"><a href="mailto:ID_Center@utlists.utexas.edu">ID_Center@utlists.utexas.edu</a>聽</span></p> <p><a href="https://ut.service-now.com/sp?id=sc_cat_item&sys_id=8aebacb44f781240ad73cf5d0210c7f3">Submit a help request online</a>聽</p> <p>In-Person Services located at the FAC first floor</p> <p>Monday-Friday, 8am-5pm</p> </div> </div> <div id="block-block-3" class="block block-block sidebar-module sidebar-default-style"> <div class="sidebar-headline"> <h3>Additional IT Resources</h3> </div> <div class="content"> <div class="sidebar-links"> <p>Some colleges and schools offer additional resources such as custom email or laptop specifications. Be sure to check your college IT site for services offered.</p> <p>聽</p> <div class="additional-links"> <ul> <li><a href="http://www.engr.utexas.edu/itg"><span>Cockrell School of Engineering</span></a></li> <li><a href="https://education.utexas.edu/about/offices/information-technology-office"><span>College of Education</span></a></li> <li><a href="https://finearts.utexas.edu/about/faculty-staff-resources/fait-helpdesk"><span>College of Fine Arts</span></a></li> <li><a href="https://liberalarts.utexas.edu/laits/"><span>College of Liberal Arts</span></a></li> <li><a href="https://cns.utexas.edu/information-technology"><span>College of Natural Sciences</span></a></li> <li><a href="https://pharmacy.utexas.edu/degrees-programs/learning-resource-center"><span>College of Pharmacy</span></a></li> <li><a href="https://intranet.dellmed.utexas.edu/page/information-technology"><span>Dell Medical School</span></a></li> <li><a href="http://www.jsg.utexas.edu/help/"><span>Jackson School of Geosciences</span></a></li> <li><a href="https://wikis.utexas.edu/display/lbjschool/Information+Technology"><span>LBJ School of Public Affairs</span></a></li> <li><a href="https://www.mccombs.utexas.edu/tech"><span>McCombs School of Business</span></a></li> <li><a href="https://moody.utexas.edu/technology"><span>Moody College of Communication</span></a></li> <li><a href="https://soa.utexas.edu/resources/technology-lab"><span>School of Architecture</span></a></li> <li><a href="https://wikis.utexas.edu/display/iSchool/iSchool+Wiki"><span>School of Information</span></a></li> <li><a href="https://law.utexas.edu/technology-services/"><span>School of Law</span></a></li> </ul> </div> </div> </div> </div> <div id="block-block-2" class="block block-block sidebar-module sidebar-default-style"> <div class="sidebar-headline"> <h3>How Do I...</h3> </div> <div class="content"> <div class="sidebar-links"> <ul> <li><a href="https://ut.service-now.com/sp?id=kb_article&number=KB0018240">Multi-Factor 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