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Customer Service Frequently Asked Questions | Wilson Amplifiers

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Commercial installation">Zinwave Active DAS Installation</a></li> <li><a href="/commercial/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu All Commercial Boosters">All Commercial Boosters</a></li> </ul> </div> </li> <li class="megamenu-category has-subcategory"> <span class="has-dropdown" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Systems Design" data-content-panel="megamenu-systems-design">Systems Design</span> <div id="megamenu-systems-design" class="megamenu-subcategory-panel"> <ul class="megamenu-subcategories"> <li><a href="/business-solutions/ibwave-cellular-system-design/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Cellular System Design">Cellular System Design</a></li> </ul> </div> </li> <li class="megamenu-category has-subcategory"> <span class="has-dropdown" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Public Safety 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data-ga-event-label="Menu Antennas" data-content-panel="megamenu-antennas">Antennas</span> <div id="megamenu-antennas" class="megamenu-subcategory-panel"> <ul class="megamenu-subcategories"> <li><a href="/antennas" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu All Antennas">All Antennas</a></li> <li><a href="/antennas/outdoor" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Outdoor Antennas">Outdoor Antennas</a></li> <li><a href="/antennas/indoor" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu In-Building Antennas">In-Building Antennas</a></li> <li><a href="/antennas/vehicles" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Vehicle Antennas">Vehicle Antennas</a></li> <li><a href="/accessories/mounts" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Mounts">Mounts</a></li> <li><a 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href="/wilson-rg58-coaxial-cable/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu RG-58">RG-58</a></li> <li><a href="/wilson-rg11-f-male-black-coax-cable/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu RG-11">RG-11</a></li> <li><a href="/wilson-rg6-coaxial-cable/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu RG-6">RG-6</a></li> </ul> </div> </li> <li class="megamenu-category has-subcategory"> <span class="has-dropdown" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Accessories" data-content-panel="megamenu-accessories">Accessories</span> <div id="megamenu-accessories" class="megamenu-subcategory-panel"> <ul class="megamenu-subcategories"> <li><a href="/accessories" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu All Accessories">All Accessories</a></li> <li><a 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Cellular Data Plans" data-content-panel="megamenu-data-plans">Celullar Data Plans</span> <div id="megamenu-data-plans" class="megamenu-subcategory-panel"> <ul class="megamenu-subcategories"> <li><a href="/data-plans/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu ">View All Data Plans</a></li> </ul> </div> </li> <li class="megamenu-category has-subcategory"> <span class="has-dropdown" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Peplink Routers" data-content-panel="megamenu-peplink-routers">Peplink Routers</span> <div id="megamenu-peplink-routers" class="megamenu-subcategory-panel"> <ul class="megamenu-subcategories"> <li><a href="/peplink/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu All Peplink Routers">All Peplink Routers</a></li> <li><a href="/peplink-max-br1-mini-cellular-router/" data-ga-event-action="Click" data-ga-event-category="Menu" 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href="/teltonika-rut956-industrial-cellular-router/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu RUT956">RUT956</a></li> <li><a href="/teltonika-rut951-industrial-cellular-router/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu RUT951 ">RUT951</a></li> </ul> </div> <div class="spacer"></div> <span class="has-dropdown" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Teltonika RMS" data-content-panel="megamenu-teltonika-rms">Teltonika RMS</span> <div id="megamenu-teltonika-rms" class="megamenu-subcategory-panel"> <ul class="megamenu-subcategories"> <li><a href="/teltonika-rms/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu RMS Credits">RMS Credits</a></li> <!-- <li><a href="#" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu RMS Managed Services">RMS Managed Services</a></li> --> </ul> </div> </li> 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Switch">TSW100 PoE+ Switch</a></li> <li><a href="#" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu TSW110 Ethernet Switch">TSW110 Ethernet Switch</a></li> </ul> </div> </li> --> </ul> </div> </div> </li> <li data-category="blog"> <a class="top-category" href="/refurbished/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Refurbished"> Refurbished </a> </li> <li data-category="resources"> <span class="top-category has-dropdown" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Resources" data-content-panel="megamenu-resources"> Resources </span> <div class="megamenu-panel" id="megamenu-resources"> <div class="megamenu-panel-main"> <ul class="megamenu-categories"> <li class="megamenu-category has-subcategory"> <span class="has-dropdown" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Brands" data-content-panel="megamenu-brands">Brands</span> <div id="megamenu-brands" class="megamenu-subcategory-panel"> <ul class="megamenu-subcategories"> <li><a href="/weboost" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu weBoost">weBoost</a></li> <li><a href="/wilsonpro" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu WilsonPro">WilsonPro</a></li> <li><a href="/wilson-connectivity/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Wilson Connectivity">Wilson Connectivity</a></li> <li><a href="/zinwave/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Zinwave">Zinwave</a></li> <li><a href="/peplink/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Peplink">Peplink</a></li> <li><a href="/teltonika/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Teltonika">Teltonika</a></li> </ul> </div> </li> <li 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Manufacturing">Manufacturing</a></li> <li><a href="/industry-solutions/education/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Education">Education</a></li> <li><a href="/industry-solutions/healthcare" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Healthcare">Healthcare</a></li> <li><a href="/industry-solutions/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu See All">See All</a></li> </ul> </div> </li> <li class="megamenu-category has-subcategory"> <span class="has-dropdown" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Case Studies" data-content-panel="megamenu-case-studies">Case Studies</span> <div id="megamenu-case-studies" class="megamenu-subcategory-panel"> <ul class="megamenu-subcategories"> <li><a href="/case-study/ikea" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu IKEA">IKEA</a></li> <li><a href="/case-study/marian-university/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Marian University">Marian University</a></li> <li><a href="/case-study/iuoe" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu IUOE">IUOE</a></li> <li><a href="/case-study/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu See All">See All</a></li> </ul> </div> </li> <li class="megamenu-category has-subcategory"> <span class="has-dropdown" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Customer Support" data-content-panel="megamenu-case-customer-support">Customer Support</span> <div id="megamenu-case-customer-support" class="megamenu-subcategory-panel"> <ul class="megamenu-subcategories"> <li><a href="/signal-boosting-info-center/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Signal Booster Info Center">Signal Booster Info Center</a></li> <li><a href="/resources/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Resources & Support">Resources & Support</a></li> <li><a href="/resources/customer-service/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Customer Service">Customer Service</a></li> <li><a href="/resources/product-manuals/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Product Manuals">Product Manuals</a></li> </ul> </div> </li> <li class="megamenu-category has-subcategory"> <span class="has-dropdown" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Specials & Offers" data-content-panel="megamenu-specials-offers">Specials & Offers</span> <div id="megamenu-specials-offers" class="megamenu-subcategory-panel"> <ul class="megamenu-subcategories"> <li><a href="/refurbished" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Refurbished">Refurbished</a></li> <li><a href="/coupons-and-discounts/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Coupons">Coupons & Discounts</a></li> </ul> </div> </li> <li class="megamenu-category has-subcategory"> <span class="has-dropdown" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Blog" data-content-panel="megamenu-blog">Blog</span> <div id="megamenu-blog" class="megamenu-subcategory-panel"> <ul class="megamenu-subcategories"> <li><a href="/blog/" data-ga-event-action="Click" data-ga-event-category="Menu" data-ga-event-label="Menu Blog">Blog</a></li> </ul> </div> </li> </ul> </div> </div> </li> </ul> </div> </nav></header> <div style="background: #ccc;"> <div style="max-width: 95rem; margin: auto; background: #fff"> <div class="body" data-currency-code="USD"> <div class="page-breadcrumbs"> <div class="container"> <ul class="breadcrumbs" itemscope itemtype="http://schema.org/BreadcrumbList"> <li class="breadcrumb " itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a href="https://www.wilsonamplifiers.com/" class="breadcrumb-label" itemprop="item"><span itemprop="name">Home</span></a> <meta itemprop="position" content="1" /> </li> <li class="breadcrumb is-active" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <meta itemprop="item" content="https://www.wilsonamplifiers.com/resources/"> <span class="breadcrumb-label" itemprop="name">Resources &amp; Support</span> <meta itemprop="position" content="2" /> </li> </ul> </div> </div> <div class="categoryHeroSimpleBackground categoryHeroSimpleBackground--blue"> <div class="container"> <div class="categoryHeroSimple" style="padding: 2.5rem 0;"> <h1>Customer Service <span style="margin-bottom: 25px;">Frequently Asked Questions</span></h1> <div class="subheading">Common questions about managing your account, </br> claiming a warranty, payments and more.</div> </div> </div> </div> <div class="resourcesFAQs"> <div class="container-main"> <div class="page-tabs page-tabs-informations" data-tab-content="tab-content-information" data-tab-stays-open> <h2>Manage Your Account</h2> <h3 class="tab-button tab-button-info active" data-tab="question-1">How do I register an account?</h3> <div id="question-1" class="tab-content tab-content-information" style="display: block;"> <p>Create an account <a href="/login.php?action=create_account">here</a>.</p> </div> <h3 class="tab-button tab-button-info active" data-tab="question-2">How do I create or change my password?</h3> <div id="question-2" class="tab-content tab-content-information" style="display: block;"> <p>Change or reset your password<a href="/login.php?action=reset_password" target="_blank"> here</a>. Just enter the email you used to create the account.</p> </div> <h3 class="tab-button tab-button-info active" data-tab="question-3">How do I change my address or add a new one?</h3> <div id="question-3" class="tab-content tab-content-information" style="display: block;"> <ol> <li>Log into<a href="https://www.wilsonamplifiers.com/login.php"> your account.</a></li> <li>Then click on 'Add/Edit Address' under Address Book.</li> <li>Now you can change or add additional addresses.</li> </ol> </div> <h2>Your Recent and Completed Orders</h2> <h3 class="tab-button tab-button-info active" data-tab="question-4">How do I place an order?</h3> <div id="question-4" class="tab-content tab-content-information" style="display: block;"> <p>You can place your order online at<a href="/" target="_blank"> wilsonamplifiers.com</a> or call in at <a href="tel:18005682723">1-800-568-2723</a> to speak to our customer support.</p> </div> <h3 class="tab-button tab-button-info active" data-tab="question-5">Will I get confirmation of my order?</h3> <div id="question-5" class="tab-content tab-content-information" style="display: block;"> <p>Yes, you will be emailed order confirmation after placing an order. You can also login at <a href="https://www.wilsonamplifiers.com/login.php">https://www.wilsonamplifiers.com/login.php</a> and view your order details.</p> </div> <h3 class="tab-button tab-button-info active" data-tab="question-6">Can I make changes to my order?</h3> <div id="question-6" class="tab-content tab-content-information" style="display: block;"> <p>We normally ship same day, so it's highly recommended that you call in at <a href="tel:18005682723">1-800-568-2723</a> to speak to our customer support. Or you can email <a href="mailto:sales@wilsonamplifiers.com?subject=Changes to Order">sales@wilsonamplifiers.com</a></p> </div> <h2>Payment Options</h2> <h3 class="tab-button tab-button-info active" data-tab="question-7">What payment options are accepted?</h3> <div id="question-7" class="tab-content tab-content-information" style="display: block;"> <p>We accept most major credit cards (Visa, MasterCard, American Express, and Discover) as well as PayPal, personal and corporate checks. We also offer financing through Affirm.</p> </div> <h3 class="tab-button tab-button-info active" data-tab="question-8">Are taxes, customs charges and/or import duties included?</h3> <div id="question-8" class="tab-content tab-content-information" style="display: block;"> <p>We charge relevant sales tax based on the location of the purchase as determined by the shipping address.</p> <p>We are required by law to charge state sales tax at checkout for the following states:</p> <p><ul> <li>Alaska</li> <li>Arizona</li> <li>Arizona</li> <li>Arkansas</li> <li>California</li> <li>Colorado</li> <li>Florida</li> <li>Georgia</li> <li>Idaho</li> <li>Indiana</li> <li>Kentucky</li> <li>Louisiana</li> <li>Maine</li> <li>Maryland</li> <li>Massachusetts</li> <li>Michigan</li> <li>Minnesota</li> <li>Mississippi</li> <li>North Carolina</li> <li>Nebraska</li> <li>New Jersey</li> <li>New Mexico</li> <li>New York</li> <li>Nevada</li> <li>Ohio</li> <li>Oklahoma</li> <li>Pennsylvania</li> <li>South Carolina</li> <li>Tennessee</li> <li>Texas</li> <li>Virginia</li> <li>Washington</li> <li>West Virginia</li> <li>Wisconsin</li> <li>Wyoming</li></ul></p> <p>If you are a tax-exempt organization or agency from one of the above states and do not wish to pay sales tax at checkout, please email your valid Tax Exempt Certificate to <a href="mailto:sales@wilsonamplifiers.com"><strong>sales@wilsonamplifiers.com</strong></a> prior to purchase.</p> </div> <h3 class="tab-button tab-button-info active" data-tab="question-8">My Organization Has Tax Exempt Status in My State and I Want to Make Use of It. Do You Have a Tax Exemption Process?</h3> <div id="question-7" class="tab-content tab-content-information" style="display: block;"> <p>If you are a tax-exempt organization or agency and do not wish to pay sales tax at checkout, please email your valid Tax Exempt Certificate to sales@wilsonamplifiers.com prior to purchase. Please do the following to get started with ordering process: <ol> <li>Please create an account, send in the tax-exempt documentation and email (sales@wilsonamplifiers.com) with document(s) to prove the same, and documents you need signed to place your order. </li> <li>Upon receipt and approval, we will change the status of your account to tax-exempt status and send back signed documents your organization requires. </li> <li>Then place your order after logging into your account and you will not be charged sales tax for all your order(s). When completing your order, you must use the same email address (case sensitive) that you entered on the tax exemption form. Your SHIPPING zip code must also match the state you entered. Otherwise, your tax will not be removed. .</li></ol></p> </div> <h3 class="tab-button tab-button-info active" data-tab="question-9">How do I apply a discount code?</h3> <div id="question-9" class="tab-content tab-content-information" style="display: block;"> <p>During the checkout process, under 'Your Order Summary,' you will see 'Have a coupon' box. Simply enter the coupon code and get your discount.</p> </div> <h2>Shipping Rates and Options</h2> <h3 class="tab-button tab-button-info active" data-tab="question-10">What are the shipping costs?</h3> <div id="question-10" class="tab-content tab-content-information" style="display: block;"> <p>Standard shipping is FREE to the contiguous 48 states in America. All Expedited Shipping orders need to be in paid and placed by 11CST to qualify. Expedited and Next Day shipping are avaliable for a fee. Pricing depends on state and postal carrier.</p> </div> <h3 class="tab-button tab-button-info active" data-tab="question-11">Where do you deliver to?</h3> <div id="question-11" class="tab-content tab-content-information" style="display: block;"> <p>Wilson Amplifiers delivers to all US States.</p> </div> <h3 class="tab-button tab-button-info active" data-tab="question-12">Do you require a Signature for Delivery?</h3> <div id="question-12" class="tab-content tab-content-information" style="display: block;"> <p>All orders of $1,000 and over require a signature for delivery in all circumstances due to insurance purposes.</p> </div> <h3 class="tab-button tab-button-info active" data-tab="question-13">What are the delivery options?</h3> <div id="question-13" class="tab-content tab-content-information" style="display: block;"> <p>Wilson Amplifiers uses three tiers of shipping as well as three major postal carriers.</p> <p>Shipping:</p> <ol> <li>Standard: 3-7 days</li> <li>Expedited: 2-3 days</li> <li>Next Day: 1 days</li> </ol> <p>Carriers:</p> <ol> <li>United States Postal Service (USPS)</li> <li>United Parcel Service (UPS)</li> <li>FedEx</li> </ol> <br><strong><i>*Due to nationwide supply chain madness, some shipments may experience delays. During this period we are not held responsible for payments on the expedited shipments that are not received on time. We will do our absolute best to keep all shipments on schedule and appreciate your business during these interesting times.</i></strong> </div> <h3 class="tab-button tab-button-info active" data-tab="question-14">Can I pick my order at your location?</h3> <div id="question-14" class="tab-content tab-content-information" style="display: block;"> <p>Absolutely, we'd love to see you. Our office info:</p> <p>Wilson Amplifiers 5010 Wright Rd., Suite 100 Stafford, Texas 77477 Monday-Friday, 9AM-5PM</p> </div> <h2>Exchanges & Refunds</h2> <h3 class="tab-button tab-button-info active" data-tab="question-15">Can I exchange an item?</h3> <div id="question-15" class="tab-content tab-content-information" style="display: block;"> <p>Yes, if you are within your 30-day trial period, simply email (<a href="mailto:sales@wilsonamplifiers.com?Subject=Exchange an item Question">sales@wilsonamplifiers.com</a>) or call us (<a href="tel:18005682723">1-800-568-2723</a>). We'd be happy to help with exchanging and crediting products.</p> </div> <h3 class="tab-button tab-button-info active" data-tab="question-16">Can I return items for a refund?</h3> <div id="question-16" class="tab-content tab-content-information" style="display: block;"> <p>Yes, if you are within your 90-days (weBoost), 30-days for Installed Units (weBoost for Business Office 200 Installed and weBoost Installed Home Complete) and 30-days (WilsonPro) trial period, simply email (<a href="mailto:sales@wilsonamplifiers.com?Subject=Return for a Refund Question">sales@wilsonamplifiers.com</a>) or call us (<a href="tel:18005682723">1-800-568-2723</a>). We'd be happy to help with the refund process.</p> </div> <h3 class="tab-button tab-button-info active" data-tab="question-17">I have a faulty item. How do I return it?</h3> <div id="question-17" class="tab-content tab-content-information" style="display: block;"> <p>If you are within your 2-year manufacturer's warranty, simply email (<a href="mailto:sales@wilsonamplifiers.com?Subject=Retun Faulty Item Question">sales@wilsonamplifiers.com</a>) or call us (<a href="tel:18005682723">1-800-568-2723</a>). We will gladly help you with replacing or finding a solution.</p> </div> <h3 class="tab-button tab-button-info active tab-button-info--last" data-tab="question-18">What is the warranty?</h3> <div id="question-18" class="tab-content tab-content-information" style="display: block;"> <p>All WilsonPro products have a 3-year manufacturer's warranty.</p> </div> </div> </div> </div> <!-- <div class="resourcesVideos"> <div class="container"> <h2>Enjoy Our Videos</h2> <div class="resourcesVideos-list"> <div class="resourcesVideos-list" data-slick='{ "infinite": false, "dots": true, "appendDots": "#resourcesVideos-dots", "prevArrow": "#resourcesVideos-dotsPrev", "nextArrow": "#resourcesVideos-dotsNext", "lazyload": "ondemand", "adaptiveHeight": true, "responsive": [ { "breakpoint": 10000, "settings": { "slidesToShow": 2, "slidesToScroll": 1 } }, { "breakpoint": 750, "settings": { "slidesToShow": 1, "slidesToScroll": 1 } } ] }'> <div class="resourcesVideo"> <img class="videoModal" 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class="whyChooseWilsonamplifiers" > <div class="container"> <h2>Why Choose Wilson Amplifiers</h2> <div class="whyChooseWilsonamplifiers-list"> <div class="whyChooseWilsonamplifiers-listItem"> <div class="image"> <img class="lazyload" data-sizes="auto" src="https://cdn11.bigcommerce.com/s-bf3bb/stencil/69bc5340-899b-013d-3db9-72584e4a32ec/e/9ed2faf0-8a4f-013d-0f3f-3292caeb4f80/img/loading.svg" data-src="https://cdn11.bigcommerce.com/s-bf3bb/content/assets/images/why-choose-free-shipping.svg" alt="Free Shipping Icon"> </div> <h3>FREE SHIPPING</h3> <div class="text">Free, same-day shipping to anywhere in the contiguous United States.</div> </div> <div class="whyChooseWilsonamplifiers-listItem"> <div class="image"> <img class="lazyload" data-sizes="auto" src="https://cdn11.bigcommerce.com/s-bf3bb/stencil/69bc5340-899b-013d-3db9-72584e4a32ec/e/9ed2faf0-8a4f-013d-0f3f-3292caeb4f80/img/loading.svg" data-src="https://cdn11.bigcommerce.com/s-bf3bb/content/assets/images/why-choose-customer-support.svg" alt="Customer Support"> </div> <h3>US-based Customer Support</h3> <div class="text">Our Texas-based team of experts will help you get the great signal you deserve.</div> </div> <div class="whyChooseWilsonamplifiers-listItem"> <div class="image"> <img class="lazyload" data-sizes="auto" src="https://cdn11.bigcommerce.com/s-bf3bb/stencil/69bc5340-899b-013d-3db9-72584e4a32ec/e/9ed2faf0-8a4f-013d-0f3f-3292caeb4f80/img/loading.svg" data-src="https://cdn11.bigcommerce.com/s-bf3bb/content/assets/images/why-choose-usa-built.svg" alt="USA Icon"> </div> <h3>Designed & Assembled in the USA</h3> <div class="text">Our high-quality amplifier kits are designed and assembled in the good old US of A.</div> </div> <div class="whyChooseWilsonamplifiers-listItem"> <div class="image"> <img class="lazyload" data-sizes="auto" 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Give us a call within 30 days for an exchange or return.</div> </div> <div class="whyChooseWilsonamplifiers-listItem"> <div class="image"> <img class="lazyload" data-sizes="auto" src="https://cdn11.bigcommerce.com/s-bf3bb/stencil/69bc5340-899b-013d-3db9-72584e4a32ec/e/9ed2faf0-8a4f-013d-0f3f-3292caeb4f80/img/loading.svg" data-src="https://cdn11.bigcommerce.com/s-bf3bb/content/assets/images/why-choose-no-subscriptions.svg" alt="Money Refresh"> </div> <h3>One Purchase No Subscriptions</h3> <div class="text">Our kits are single purchase items. No WiFi or subscriptions are needed – they just work.</div> </div> <div class="whyChooseWilsonamplifiers-listItem"> <div class="image"> <img class="lazyload" data-sizes="auto" src="https://cdn11.bigcommerce.com/s-bf3bb/stencil/69bc5340-899b-013d-3db9-72584e4a32ec/e/9ed2faf0-8a4f-013d-0f3f-3292caeb4f80/img/loading.svg" data-src="https://cdn11.bigcommerce.com/s-bf3bb/content/assets/images/why-choose-fcc.svg" alt="FCC Icon"> </div> <h3>FCC-Certified, Carrier Authorized</h3> <div class="text">Completely legal. 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